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Contras: Boarding not organize properly Letting passengers go from front to back not good

Prós: This was years ago, and yet I still remember how comfortable I was. The waiting facilities were nice and the airplane service very client friendly. Air Canada was definitely the best flying experience I have ever had.

Prós: The flight attendant

Contras: During serving food-i was sitting on the aisles in the middle chairs-some times they served me from the far away.

Prós: Boarding was good and fast

Contras: The audio jack was not good thus I had to keep it steady with my hand to be able to listen to movie

Prós: Great crew. BA lounge at Heathrow excellent.

Contras: Flight delayed 4 hours due to technical issues. BA for a new plane but unfortunately still 4 hours late leaving Heathrow.

Contras: We had to leave our surfboard bag @ our departing airport because they said it was too big to fit into a 787 international aircraft. I’m a pilot, this is a huge lie.

Prós: Great crew and service

Contras: It would be convenient to have phone chargers

Prós: Flight good, crew helpful and no problem with boarding.

Contras: No hot food and no announcement in the Airport. Limited choice of other food.

Contras: Clean up the planes better

Prós: I got to my destination

Contras: Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I think most of this is poor ground handling In Helsinki.

Prós: Overall pretty good. Newer plane, business class is well configured.

Contras: Food was good, not great. Seats when flat are quite hard.

Prós: I have flown to hk with Cathay and American exclusively. I wanted to try Finnair because the price was very good for business. I now know why. The food is mediocre. The staff aren’t friendly or attentive. At $2700 it’s cheap compared to CX and AA but I know why now.

Contras: Service, staff and food.

Prós: Smooth flight

Contras: Terribly unhealthy food choices. Though the announcements came in English, they could barely be understood. A seasoned traveler would know what it was about, seatbelts and luggage.in the bins.

Prós: 2 per row so no middle seats

Contras: charged me 2x what they would have online for a checked bag 60 euros which i thought was egregious. they were late & no beverages

Prós: Brand new aircraft, excellent communication

Contras: There were no healthy options available to eat on this flight.

Contras: Movie selection wasn't very good, and the touch screens aren't sensitive enough, so I could feel the person behind me poking the screen really hard to make selections.

Prós: Flight delayed for over an hour Only served water Sodas on demand

Contras: Staying on time

Prós: Amazing job get my canceled flight reschedule for my nanny memorial. It was amazing helpful staff!

Contras: Way to fix flight after it cancelled

Prós: Crew was great.

Contras: The tv on my red eye was not working and the light kept me up.

Prós: Food was pretty good.

Prós: Gate was extremely crowed and disorganized. Non-European citizens must present passport. That requirement should be clearly stated.

Contras: Travel notifications should mention documentation requirements.

Prós: Puntuality

Contras: At leasr a cup of water during the flight

Prós: Clean and friendly crew.

Contras: No food or drink and a single checked bag was extra money.

Prós: the drinks

Contras: seat reservation. having to pay for luggage....

Prós: Good for both.

Contras: Bigger seats.

Prós: The crew are amazing! Attentive and friendly.

Contras: The seats could have been bigger.

Prós: Crew was great and professional.

Contras: Entertainment controls were outdated and confusing to operate. There were no charging ports.

Prós: The crew was friendly and polite and the seat was so confortable.

Contras: The boarding was little bit long if they could make little faster will be appreciated.

Prós: Service ,staff

Contras: Nothing Everything was bad specially the crew

Prós: Flight was okay for a 2 hour distance.

Contras: Why bothering having an in-flight Sky-RAM Player app if it never works. Tried to connect ALL FLIGHT but no chance

Prós: Brussels airlines business class seats were the most comfortable I have sat in.

Contras: The United airlines business class seats were too crowded with no privacy. You have to climb over your neighbor to to use the rest room.

Prós: flight was awesome

Contras: the only thing i dislike about etihad airlines is they didn’t provide me accommodation for 19 hours long stay over ..! even i met one of the lay incharge of etihad she told me that it’s your problem you have to look out for ...she didn’t help me at all

Contras: To be given a blanket. And better choice in music

Prós: The crew was amazing. Brand new airplane and service was excellent. Bathrooms were kept clean.

Prós: Crew was amazing

Prós: The boarding process was much easier and faster. No delayed flights.

Contras: I used the laboratory before takeoff as I was one of the first people on the plane and I forgot to go before I boarded. The hand soap container was empty and I had to tell one of the crew. Shouldn’t that have been taken care of before boarding passengers?

Prós: Crew good

Contras: Baggage small bag forced to check

Prós: Good service

Contras: Valencia is probably the least user friendly airport. Security personnel there are unbearable. Boarding took unnecessarily long. Luggage took close to 30 min in Zurich

Prós: Great food. Plenty of restrooms

Contras: Late arrival. Had to run to catch the next flight

Prós: Flight was delayed from LAX. No accommodation offered

Contras: Accommodation. They were kinda rude about the whole experience

Contras: Nothing

Prós: Organized, clean

Contras: Kinder crew, better headphones

Contras: I would blame this on myself but had a second incident with CheapoAir. The date was wrong and neither cheapoAir NOR AA would help me to fix it without extravagant fees. Ended up eating the ticket.

Contras: It wasn’t temperature balanced. Cold then hot hot.

Prós: Скорость

Contras: Сиденья

Prós: Nothing

Contras: Flight was delayed 3 hours

Prós: We had the worst flight ever on Delta flight worst Attitude of the flight attendant she was very Rude i even told her she was

Contras: We didn't get served nothing to drink until 45 min to kc then by then i was so dehydrated i asked for a can of pop she said NO I SAID REALLY SHE SAID DELTAS NOT IN CHARGE OF STOCKING DRINKS & SNACKS SHE HAD MORE PEOPLE' TO SERVE REALLY EVERBODY IN FRONT OF US GOT WHAT THEY WANTED SO I HAD NOTHIN AT

Contras: They canceled my flight

Prós: Seat was uncomfortable and hard as a rock, confined and tight.

Contras: a new plane with more space and bigger seats, better service at T4 at arrivals, that place is a zoo

Contras: Slow WiFi

Contras: The flight delayed for 2xhours from Paris to Cincinnati

Prós: Crew was really good, polite, efficient. The aircraft was relatively new and clean (rare for an airline to provide a new craft on an Africa segment). Food was good, seats comfortable. Will definitely make them my airline of choice to the extent that I can cost wise.

Prós: Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!

Prós: In flight entertainment was great

Contras: seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)

Prós: Crew was professional. Flight was on time. Food was decent and seats were comfortable.

Contras: Long flight for no entertainment. We were fine with kindles, without would have been a long boring flight.

Prós: Crew was pleasant and helpful

Contras: Seats were very tight and uncomfortable.

Contras: They lost our luggages twice (from Boston to Terceira so we didn't have anything for 3 days at Flores, and on the way from Boston to DC they lost again) would you please tell about this crammy job they are doing to President of American Air Line Paulo Menezes. They ruined our vacation, this moment I still didn't get my luggage yet. thanks Masako

Prós: Friendly crew, clean plane, on time, overall great experience.

Contras: The entertainment system in the A330 did not work.

Contras: Didn't take this flight because a fire broke out in the terminal. I got rebooked to almost 24 hours later and a friend I was flying with got rebooked 36 hours later. Customer service at the airport was not willing to help us and we could not connect to customer service on the phone.

Contras: Crew could be friendlier.

Prós: The crew was very accomodating and the entertainment was nice

Contras: It is too crammed on this type of plane. Having three columns of three seats, four seats, and three seats is a bit too much. It seemed this type of plane is going for quantity instead of quality.

Contras: Uncomfortable and small space for the travelers

Contras: There was no entertainment system, it was a short flight anyway

Prós: Crew was quite polite and sympatic

Contras: The aircrafts is very old and small for all the passengers they put inside, and the food is really bad in quality and taste.

Prós: Trip was short.

Prós: Aireuropa is bullshit

Contras: 2 н in plane, then tecnicans search and fix problems

Prós: I have flown to hk with Cathay and American exclusively. I wanted to try Finnair because the price was very good for business. I now know why. The food is mediocre. The staff aren’t friendly or attentive. At $2700 it’s cheap compared to CX and AA but I know why now.

Contras: Service, staff and food.

Prós: everything was good

Contras: Needed a bit more food :)

Contras: Very bad food my options were pork and vegetarian. Chicken finished.

Prós: Check-in staff was great at LHR - they were able to configure our seating so that the seat was empty between us.

Prós: Friendly crew

Contras: Hectic boarding; airplane seemed very old

Prós: LCY very efficient baggage drop, flight arrived ahead of schedule

Prós: Staff was friendly and responsive.

Contras: USB slot that works and also headphone jack that works. Warm food will be appreciated

Prós: Air Canada is consistently a great overall experience.

Contras: The food is terrible. It's the worst of any airline I've ever taken.

Prós: Wasn't able to get my seats ahead of time, but was lucky to be put in an aisle seat.

Contras: It would be very helpful if the person at the counter would remind International travelers to make sure that they get their VAT receipts stamped at the border/passport agent.

Prós: Air Canada business class is superior comfort.

Prós: This was years ago, and yet I still remember how comfortable I was. The waiting facilities were nice and the airplane service very client friendly. Air Canada was definitely the best flying experience I have ever had.