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Prós: They let me sleep and didn’t wake me for food or beverages.

Contras: Boarding was down a jetway, down a light of stairs, stand around in the heat while they get the busses to the bottom of the stairs, and then cattle call onto the jet. Other than checking IDs and boarding passes, there was no organization to the process at all.

Contras: The check-in crew gave terrible service. We almost missed our flight because they wouldn’t check us in. There was no one directing people on where to line up for whatever departure time they had. Just overall a bad experience with Air Europa.

Prós: Too long ago!

Contras: They charged us extra for set 3 and it is on the back side of a bothersome curtain separating us from 1st class. As the plane took off it flew in our face. Flight attendants took great care of the 8 people up front and offered the rest of the plane the opportunity to buy stuff and drinks.

Contras: Distance between seats on the low side i.e. not much leg room. TV screen again on the small size in comparison with other airlines. Ear phones poor build quality and sound. Plastic cutlery. Small meal trays. No hand wipes with meals. In comparison with other airlines BA is only an average carrier.

Prós: The service, was excellent

Contras: Other passengers not respecting the crews instructions.....

Contras: I booked and paid for special seats (last row in one of the cabins ) but they changed my seats as they changed the plane!

Prós: the price is why we chose BA, but never again

Contras: crew seemed bored and annoyed to be on the plane, seats were pretty awful

Prós: One crew member servicing first class was in a mood “not to be here” - it is sad because of first class experience is higher than usual! It was just bad!

Contras: I honestly don’t have an answer for this, I guess these kind of crew should not on board especially in first class!

Contras: - Leave in time - Working onboard entertainment system

Prós: The crew was amazing. The food was good

Prós: Smooth flight

Contras: Better leg room, better food, friendlier crew. Today you only get good treatment if you pay extra for it... Something is wrong with the pay-for-good-service model most airlines follow

Prós: The crew was gracious, kind, and very accommodating. Lots of leg room and comfortable seat on the A321, “my flight” on the screen

Contras: Video feed from the nose and underbelly of the plane in flight as an option on the screen

Prós: Nice crew, easy process

Contras: Everything was fine

Prós: After there was a problem with the plane once we had boarded, they were able to switch us to another plane at another gate. There was a short wait, and we only had a delay of 35 minutes.

Contras: We weren't alerted there was a chance of delays. Over two hours late.

Prós: Flight and the crew!

Contras: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!

Contras: Not being 1 hour late

Contras: Information on arrival time was not correct

Prós: The crew was informative

Contras: Inflight sandwiches

Prós: Meal surprisingly good. Crew friendly, professional, and efficient.

Contras: Small seats 4 abreast--too close for any comfort for transatlantic flight. Would not fly this particular airplane again if possible.

Contras: The flight and crew were very good. An hour late taking off with not explanation. Frustrating on an hour flight.

Prós: Great crew!! Super nice

Contras: Food

Contras: Air Canada changed our seating on day of travel. I had ordered tickets over a month in advance and scheduled seating for my wife and I on our 3 leg flight. Air Canada changed our seating on the 1st and 3rd leg and we were no longer sitting together.

Prós: too crowded , not organised enough

Contras: organisation

Contras: Reject luggage when it fits is aggravating unacceptable Refuse to get cup of coffee when trapped by sleeping passenger Reject cuz luggage 1 lb over when they sent the other luggage on I could have tfr’d l lb to. Check in totally unhelpful 3 security checks by you is hassle and people rude .. tr

Prós: Seat reclined far back

Contras: Entertainment limited, esp. when you consider passengers may have two or more legs on Brussels Airlines flights Boarding chaotic Some of the crew were rude/ dismissive of African or African-presenting passengers No blankets were passed out, despite the cold temperature on the plane. My bag was lost

Prós: service and timing were great

Prós: Amazing leg room, free snack and drink, free wi-fi.

Contras: Seat spacing

Prós: Professional crew

Contras: Depart on time

Prós: Friendly crew and ground crew worked VERY quickly and efficiently to deal with a broken plane and switch us all rather seamlessly to a replacement plane. Impressive.

Prós: Flight was on time, service onboard inspite of short flight, and the scenery of the Alps was breathtaking

Prós: Liked the time of the flight.

Contras: It left late.

Prós: Captain was great !

Contras: Food

Prós: I was in business class and it was great. The staff the food and the seats were awesome.

Contras: I booked through Kayak and when I arrived at the airport Swiss air had no seat available for me. I was forced to upgrade to ensure a seat.

Prós: Great service and yummy food.

Contras: The jack for the TV was broken! For seat 4H during my flight from Helsinki to Tokyo. I paid a business class ticket but had No audio for the television! This should be fixed immediately and I think I should receive something for the inconvenience and in return for the high price ticket I purchased!

Prós: Crew is amazing

Contras: Nothing

Prós: The crew was nice

Contras: We were boarding later than expected Which caused some stress with connection flight

Prós: The movies in the flight

Contras: The temperature in the cabin was absurd. There were 3 people who fainted because it was an 8 hour flight, and the AC was not at an ideal temperature. I was sweating, and so was my mother. ABSURD

Contras: When late, pls help passangers.with no helpfull people dont work

Prós: All was well from checking in to baggage claim.

Contras: A delay of about 20 mins

Prós: We missed the flight by five minutes do to our connecting flight being late. We had mechanical issues, weather delays and an aborted landing in Miami.

Contras: Tap would not roll us over for the next day. We had executive tickets in business class. They wanted 3000.00 dollars each for the flight.

Prós: Service and the price!

Contras: Lots of things but I’m sure TAP it’s working on this!

Prós: Efficient boarding and left early! Hold luggage arrived really quickly on conveyor belt.

Contras: Nothing on this occasion.

Contras: Pre boarding at the gate was slightly chaotic

Prós: Speed boarding and organized overall. Nice crew.

Prós: Crew was very nice and no surprises while boarding at the gate

Contras: You had to pay for snacks or water

Prós: One crew member servicing first class was in a mood “not to be here” - it is sad because of first class experience is higher than usual! It was just bad!

Contras: I honestly don’t have an answer for this, I guess these kind of crew should not on board especially in first class!

Prós: Great service and yummy food.

Contras: The jack for the TV was broken! For seat 4H during my flight from Helsinki to Tokyo. I paid a business class ticket but had No audio for the television! This should be fixed immediately and I think I should receive something for the inconvenience and in return for the high price ticket I purchased!

Prós: My bag was lost!

Contras: To have my bag delivered

Prós: nothing

Contras: the flight was delayed, boarding was the slowest ever and we received something to drink after 1,5h of flight

Prós: The crew was great. The soecial meal request was hadled well despite oversight.

Contras: Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human.

Prós: Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight

Contras: Not being to help on the ground in Copenhagen with delta issues

Contras: I was seated next to the restroom, which is not a pleasant experience for an international flight.

Prós: KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!

Contras: Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!

Contras: Entertaining on board

Prós: Efficient well groomed staff, thoughtful amenities such as baby seat belts & toiletry kit containing toothbrushes. Palatable tasty cuisine.

Prós: The crew was nice

Contras: Se take to much turbulence

Contras: Rerouted thru LA and I have filled in all the challenges faced in previous review.

Prós: Great airline

Contras: More choice of food

Contras: It was an excellent experience to fly by Air Europa. I will choose this airline next time, and i will recomend to my familiy and friends. Their personal is very professional. Thank you Air Europa.

Prós: Crew was great

Contras: The plane had a technical difficulty with the emergency exit making us feel so uncomfortable and nervous we left the aircraft and had to buy tickets to another flight later

Contras: Boarding started 50 minutes late without explanation and we sat on the plane at the gate for another 45 minutes without any explanation as to what the delay was for.

Prós: Good food and beverage.

Contras: Cabin did not was clean and had very bad odor. Entertainment system is old and was inactive some minutes during the trip.

Prós: I like the comfortable seats and the entertainment feature found on every seat.

Contras: Not much. Delta is superior

Prós: Good on flight entertainment

Contras: Tried to select my seat 2 weeks out from flight. Was told by multiple delta employees I can only change at the gate. Was unable to change seat and ended up getting downgraded to middle seat middle row. Rude flight staff that barked at the passengers

Prós: After there was a problem with the plane once we had boarded, they were able to switch us to another plane at another gate. There was a short wait, and we only had a delay of 35 minutes.

Prós: Comfortable

Prós: The flight attendants were excellent; seat was about what you would expect in economy; the boarding process was extremely confusing

Contras: It was late

Prós: There wasn’t much to like. One of the crew members stood out by being helpful; his colleagues were bureaucratic and disengaged.

Contras: This was a BA flight. Food in T3 in toronto was a disgrace, and the whole lounge experience was poor. The sleeping arrangements in business class had no privacy; the food onboard was mediocre. The Air CANADA flight on the same route is far better in every respect.

Prós: Flight was delayed 2.5hr and all they did was give meal vouchers for $10 CAD while we were shut in the airport since it closed around us.

Contras: The flight and crew were very good. An hour late taking off with not explanation. Frustrating on an hour flight.

Prós: The crew was pleasant and helpful

Contras: No free snacks just drinks! Its a four hr flight. We left late due to slow boarding and they were slow to load baggage. The legroom is just too small for a flight over 2 hrs

Contras: Online check in was not accessible.

Contras: 2 н in plane, then tecnicans search and fix problems

Prós: Seat reassignment went well. Lounge was a pleasant surprise (highly recommend if you fly out of / through Helsinki)

Contras: It makes little sense to be on a priority boarding, when you are checked-in, documents checked and …… then wait for 20 or so minutes standing on your feet waiting for actual boarding to begin

Prós: The crew was really good

Prós: Crew was amazing, service was super attentive. Plane was new with plenty of space. P

Contras: Really exceeded my expectations for a short haul flight. Kudos to Aeroflot!