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Contras: "There wasn't electricity at all on my seat and on some other in the same area. The screen didn't work and I couldn't even charge my phone. Very bad experience!"

Prós: "On time, quick flight, nice people."
Contras: "It was freezing cold."

Prós: "Crew, food was good, comfort"
Contras: "The boarding .. We had to climb the steps to get in .. But the crew apologised"

Contras: "There delay"

Prós: "Food selection and quality were fine. I also enjoyed the entertainment options. Seat area was comfortable and spacious."
Contras: "The flight attendants were uniformly rude and nasty to passengers from start to finish. As I boarded, I asked for a piece of art to be stored in the wardrobe compartment. This was treated as an inconvenience. During and after boarding, flight attendants addressed passengers rudely when encouraging them to take their seats in a timely fashion. Later, when my seat mate politely asked a FA to repeat the food options, she asked, "Excuse me?" several times and seemed very irritated to have to repeat the choices for him. Also, near the end of the flight, a pillow was on the ground and a FA asked those seated in my row to pick it up. We responded that it wasn't ours and she said something to the effect of, "Oh yeah? So how did it get there?" (Maybe because someone else dropped it and we didn't notice?) The FAs seemed irritated to serve passengers at all. Each time they passed through for beverage or meal service, I felt like I was imposing on them. I have never witnessed anything quite like it. Makes me wonder why they were all so upset and and felt it appropriate to speak and act disrespectfully toward customers. (Delta, do you have any insights?) I hope they all got a good night's rest after that haul."

Prós: "Boarding was easy. Mess up at JFK left us on the tarmac for an hour before getting to our gate. Pilot kept us informed. Pleasant crew."

Contras: "The crew could have been more friendly"

Prós: "Great flight!"

Prós: "Great gate agent at JFK on the layover."
Contras: "No assigned seats on second flight til we got to JFK."

Prós: "Friendly Staff"
Contras: "Check in was very hectic due to limited staff and getting bumped by the red carpet flyers. Boarding is always a little congested due to the lines. Better snacks please!!"

Prós: "the meal was OK and they served ice cream midway between SFO and JFK."
Contras: "Late departure. Long delay getting to the get because of congestion at Terminal 4."

Prós: "They kept me fed and hydrated the whole time, they let you watch brand new movies free, the seats are super comfortable. They allow a personal item and carry on at no extra charge."

Prós: "I loved that the plane was equipped with televisions. I have a hard time watching a movie on my hand held device."
Contras: "That an international flight didn't allow free luggage and that liquor purchased at the airport could not be consumed on the plane."

Prós: "Flight crew took very good care of us. They served several snacks, meals and free wine on the 8+ hours flight from Prague to NYC. The hot towels to freshen up before meals was a nice touch!"

Prós: "Over all the flight was smooth and great"
Contras: "Kayak, the confirmation email that was sent was incorrect, ended up flying delta - had a scare when checking in at the air europa desk and the attendant says "theres no flights to Malaga" - after further investigation from the staff, we found out it was a Delta flight and NOT and air europa flight"

Prós: "In flight entertainment interface and options were great!"
Contras: "Very uncomfortable!! Spent the entire flight with my knees pressed against the seat pocket. One flight attendant was somewhat rude and unpleasant."

Prós: "It was on time."
Contras: "The plane was dirty and there was a lot of trash around my seat."

Prós: "Food was nice and plenty. Great movie selection. Very polite crew."
Contras: "The seat was a bit uncomfortable and not big enough."

Prós: "They expedited me in line in Havana because I was on the 1:35 flight to New York and were nothing but friendly about it."

Prós: "Flight was on time and even landed early. Boarding was seamless with bag tag. Seats were comfy. Crew was professional."
Contras: "A drink with no napkins? I know airlines need to cut costs but what if I spilled my drink or want to wipe my hands after eating pretzels Delta? You can still provide napkins."

Prós: "They did fly.... finally"
Contras: "Missed connection to Bangor. Had to overnight in NYC. Substituted smaller plane for this transcontinental flight."

Prós: "The flight attendant. Lovely and professional."

Prós: "The seats were comfortable. Loved that we all had our own TV's with free movies available. And loved that we were all served free food."
Contras: "No complaints."

Contras: "I didnt like that my flight was canceled and rebooked for no reason. This created me big problem in Athens that they couldnt find my ticket in delta. Also I didnt like that i had to stand and wait for 3 hours in the line because my flight was canceled but no one could let us know if there gonna be any flights within the day. I slept in the airport because i couldnt find a hotel to spend the night close to the airport. They were all full and i had no time to find one since I was waiting there for 3 hours with no informational. I slept on the floor and delta didnt even offer us a blanket. That was my worst trip ever."

Prós: "Service was very nice."
Contras: "The flight was insanely delayed. Three hours. With a major product launch the next day, it was not ideal."

Prós: "Smooth flight; informative crew"

Prós: "The crew and the flight were all very pleasant. Highly recommended."
Contras: "Unfortunately the trip was marred by being stuck on the tarmac for the better part of an hour while we waited for out gate. Even when it became available however, we were forced to wait while ATC sent every other plain taxiing through our route which was clearly visible from our vantage point. Not an issue with Delta per se but nonetheless it left us all exhausted and frustrated."

Prós: "Super friendly and attentive crew. Good food. Nice new seats. Great tv entertainment options!"

Prós: "The organization and speediness shown during boarding the aircraft and the perfect timing on departure"
Contras: "The tv screen corresponding to my seat 9A was not working so could not see any movies nor information during the whole flight SDQ to JFK. The condition was reported twice to the flight attendance but was not able to correct it even after resetting the TV settings twice"

Prós: "The attendants on flight were amazing! The flight was perfect! We arrived early!"
Contras: "None"

Prós: "red"
Contras: "red"

Contras: "Flight was delayed"

Contras: "Boarding was a mess"

Prós: "The service was fine. I slept the entire flight."
Contras: "I was not impress with the breakfast since I do not eat yogurt. It is a good thing i am not a breafast eater normally because I would have been hungry."

Contras: "No blankets or pillows. Froze"

Prós: "the majority of delta flights i've taken over the past few years have had huge issues - either long delays or cancellations. i won't be flying Delta again"

Contras: "No fruit and cheese available to purchase one the flight. Need more than cookies"

Prós: "Upgraded to business, plane are clean and roomy"

Prós: "Clean plane, friendly crew. Ahead of schedule arrival, pilots did beat to keep in smooth air."
Contras: "Took a bit to get first beverage. Thy ran out of KIND granola bars before reaching the back of the plane."

Prós: "We upgraded our seats to Delta Comfort, at a cost of round $90 per flight. It was well worth it!"

Prós: "I make this trip every month. And this crew is the best I had in a while."
Contras: "Nothing"

Prós: "The entertainment was great!"
Contras: "I was so uncomfortable in my seat."

Contras: "It was a great flight. We got there earlier then arrive time. Thank You"

Prós: "There were some delays and issues with air traffic control, but they brought out snacks after a half hour which was really nice. Overall, great!"

Prós: "Love Delta...plenty of legroom. Nearly always on time"

Prós: "Liked the plane and the leg room. Had to switch itenary due to weather and the gate agent did a great job."

Prós: "shorter flight"
Contras: "Entertainment system is not working."

Prós: "Delta was smart with boarding early once they realized everyone had cleared security. Flight took off on-time and arrived early. The crew was excellent and exuded energy although it was the end of the day."
Contras: "I ordered a special asian vegetarian meal and it was just plain horrible. I had to settle for the cookie. It's nice that they serve a complimentary meal on the red eye flight but the quality of the food was bad. Entertainment options were also limited although they had some recent box office entries from last year. The leg room also wasn't great but that's expected in economy I guess."

Contras: "Entertainment was working, watching movie when they said done didn't have do they were resetting system. They tried twice taking over an hour and it never came back on for anyone..... :("

Prós: "Absence of food"
Contras: "In flight service"

Contras: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Contras: "Very nice crew and great food"

Prós: "Overall a nice and good flight"
Contras: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."

Prós: "Crew is excellent, polite and personal!"
Contras: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Prós: "Comfort"
Contras: "Wifi on klm"

Prós: "Nothing"
Contras: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"

Prós: "Decent price for economy comfort seat, 4A."
Contras: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Prós: "Flight was on time."
Contras: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."

Prós: "The socks offered in business were comfortable and nice looking. The red wine was good."
Contras: "The food was just average and the seat not too comfortable"

Prós: "The crew tried to be helpful but were equally frustrated with the ground crew."
Contras: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Prós: "Pleasant crew. Appropriate and efficiently served snack."
Contras: "Boarding and disembarkation were slow."

Prós: "Food was great, enjoyed watching videos, staff very profession and friendly."
Contras: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."

Contras: "Crew members in Amsterdam were very rude and disrespectful"

Prós: "Yes"
Contras: "Everything was good"

Contras: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Contras: "Travelled business class and was ace experience"

Prós: "Friendly crew"
Contras: "Can’t think of anything"

Prós: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Contras: "the headrest is hard. Apart from that- all was fine"

Prós: "Crew was ok."
Contras: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Prós: "Overall KLM experience is good"
Contras: "Food quality was mediocre for a business class flight."

Prós: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Contras: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."

Prós: "All good"

Prós: "Smooth flight."
Contras: "Seat a little cramped."

Contras: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Contras: "old screens and entertainment system leg room to small"

Prós: "Crew was very friendly. Nice that wine was served without charge."
Contras: "Announcements from the cockpit were hard to hear. Food has been better in past."

Prós: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Contras: "Except for the man next to me - great!"

Prós: "Restrooms clean, decent food and drink, nice cabin crew."
Contras: "No complaints"

Prós: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Prós: "Crew was great, very nice"
Contras: "Not enough legroom"

Prós: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Contras: "Can't think of anything."

Prós: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Contras: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Prós: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Contras: "Cramped seating."

Prós: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Contras: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Contras: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."

Prós: "Norhing"
Contras: "They have mabaged to lost my luggage"

Prós: "Very friendly crew going out of way to assist in making trip comfortable"
Contras: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"

Prós: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Prós: "Friendly staff"
Contras: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."

Prós: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Contras: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"

Prós: "on time, and with snow"

Prós: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Contras: "Flight was delayed due to weather in Amsterdam area"

Prós: "Comfort economy well worth the extra."

Prós: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Contras: "Nothing."

Prós: "great choice of entertainment content, friendly crew"

Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"

Contras: "Meter minha esposa longe de mim...em outro lugar...chek in muito mau...depois de pedir a tripulação para juntar os dois ninguem quiz saber e nao ajudaram..vergonha"

Prós: "Poor"
Contras: "Poor"

Prós: "The seats were much more comfortable then my last flight. The entertainment system was also updated from the 1980’s remote and cord ones on my flight from DC to Paris."
Contras: "There was no food between the two meals on an 8 hour flight. I had a flight attendant rudely tell me that there is nothing to offer until the next meal. No one reached out to me about the horrible flight and comments I made from the last flight."

Prós: "Very friendly crew"
Contras: "In-flight system had some errors"

Contras: "Flight was delayed"

Contras: "Seat angle adjustment was not the most comfortable for sleeping."

Prós: "Quick boarding, comfortable seating. Great food!"
Contras: "The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional."

Prós: "Seats are comfortable on Business Class. Service is good"
Contras: "Constant delays specially from CDG! Poor cabin service specially on this flight."

Prós: "Tripulação boa"

Prós: "Amazing crew and on time flight"
Contras: "None"

Prós: "Crew was great. Seats were comfortable."
Contras: "The airline lost both of my luggage suitcases."

Prós: "Tripulação excelente."

Contras: "I’m not sure that short-hop flights should serve solid food. The quality invariably disappoints. Otherwise, all is good with this flight."

Contras: "CDG airport in Paris is a very inefficient and by far the slowest airport. I recommend other passengers to get to the airport at least 4 hours before their departure."

Prós: "Crew was very friendly and seat in KQ is super comfortable in Business."

Prós: "In flight entertainment was great"
Contras: "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"

Contras: "The food was mediocre. Flying La Compagnie in the past was a much better food experience."

Contras: "Boarding at CDG was awfully slow"

Prós: "Great seat. Comfortable. Quick boarding."
Contras: "Asked flight attendant to wake me for breakfast....forgot. Long wait for bathroom,"

Contras: "Booked with my partner. Ended up sitting apart. Not good"

Contras: "Air conditioning too cold. Wasn't offered an evening meal. My luggage went missing and I'm still waiting for it to be delivered."

Prós: "Crew was friendly and attentive but hard to understand"
Contras: "Airport experience was inefficient. Long unattractive walk, boarding was tedious: the automatic check-in was not helpful and required so many more staff. Random security check was redundant and chaotic."

Prós: "Crew members"
Contras: "Up to 1 hour late and they leaved my baggage in Paris"

Contras: "Air France delayed our JFK to CDG flight. That caused us to miss our connection flight afterwards from CDG to MUC. We got a later flight luckily but one of our bags got lost and is still currently lost!!!"

Contras: "I didn't get to board, ended up spending $2,400.00 over and above the $980.00 that I spent booking the initial ticket. I was not informed when I booked the ticket that when you transit through 2 schengen countries, you need a transit document. I was informed about it at then airport. Not only did I miss my flight, I had to book for the next day at a outrageous price. SUPER BAD CUSTOMER SERVICE...BOTH KAYAK and PRICELINE. Will never recommend you guys to anyone."

Prós: "Good selection of movies"

Prós: "The plain was ok, the crew really nice and attentive. The only “problem” would be the food, mostly for the breakfast that was awful."

Prós: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Contras: "Check in process was easy. The flight attendants are all very helpful and kind."

Prós: "Food was good, crew was very professional and courteous. Flight was smooth."
Contras: "Coach was cramped and the video system didn’t work very well"

Prós: "Flight crew, pilot,food and entertainment options were great"
Contras: "Baggage took a while to reach baggage claim but maybe a bit impatient after a long day"

Prós: "Nothing"
Contras: "Airplane delay to take off 1 unknown reason After landing in Paris 50 min sitting inside airplane moving around Late for flight transfer. Sitting in Paris airport 5 hours. Customer service no working. Never fly Air France anymore !"

Prós: ". Budget airline with no legroom or extras"
Contras: "See above. Nothing specific to like."

Contras: "Security services at Manchester airport...too long and not friendly at all"

Prós: "Personnel"
Contras: "Nothing"

Prós: "I like fly attendant who served us meal"
Contras: "I didn’t like that space between each seat is small"

Prós: "Ok"
Contras: "Nothing"

Contras: "Screen broke half way through flight. Food was poor"

Contras: "Flight cancelled because of weather"

Prós: "The quality of service from the staff and their courtesy. A great asset of the airline."
Contras: "My luggage was left behind - this despite my being lifetme platinum."

Prós: "Plus seat was good. On board crew was nice."
Contras: "Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it."

Prós: "I didn’t actually liked the entertainment"
Contras: "I just didn’t enjoy the entrainment."

Contras: "My seat was changed without my permission. Very unprofessional staff at Mumbai airport"

Prós: "Speed, courtesy of the flight attendants"
Contras: "Landing was a bit rough, understandable due to the weather."

Prós: "Pretty decent"
Contras: "Not much"

Prós: "All of the crew were friendly and the flight was on time."
Contras: "No problems"

Prós: "the Airline"
Contras: "The Airport, Security, Boarder control."

Prós: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."

Prós: "Friendly crew and exit row had nice legroom."
Contras: "Ran out of the (already not sufficient) salty crackers and, as the flight had been delayed, we had a one packet of cracker 'lunch' at noon... the flight really should have had a sandwich or at least something slightly more substantial."

Prós: "food was good, leg room was decent for economy"
Contras: "didn't have usb charging ports in the seats on one of the flights, in flight entertainment can improve."

Prós: "Boarding sevece was very nice and helpful Thanks so much"

Contras: "Very warm and stiffy air on board. Need change light. Very sad neon. Probably Boing style."

Prós: "yes"

Contras: "The crew was very unpleasant . I boarded the plane - was not even greeted. This was not like business class at all . I felt like I just wasted money and did not get even close the service I expected. Flight attendants were ignoring my requests - no blankets no cocktails ... very bad ."

Contras: "Infotainment system"

Contras: "Não apanhei o voo."

Contras: "Não apanhei o voo."

Prós: "Tudo"
Contras: "Nada"

Prós: "Tudo"
Contras: "Tudo"

Prós: "Good entertainment options, Good food options, Pleasant staff and flight attendants"
Contras: "Seats were not as comfortable as the ones on the British Airways flight I took from NYC to Rome."

Contras: "Crew couldn't say if there was or was not meat in the meals."

Prós: "I flew business class: the crew and comfort was great; the food was pretty good."
Contras: "Boarding was horrendous: they have the whole flight stand and wait to board! In Madrid, they called to initiate boarding and we stood for 15-20 min before anyone moved at all; business class was then called, and we ended up standing another 15-20 min in the jetway before being ushered into the plane! Even in business class, the entertainment system was poor it's difficult to use and my system froze entirely on the way to Madrid. It worked on the way back, but the selection was relatively limited and poor."

Prós: "Excellent"

Contras: "Flight was ontime and food was good"

Prós: "The flying crew was OK."
Contras: "The company is not good on following schedules, jeopardizing people's duties and responsibilities. Definitely not recommending this company to anyone!"

Prós: "Very limited - no vegetarian option. Was not enough quantity. No snacks in between"

Contras: "Boarding was extremely disorganized and hectic. No lines or sections were created to organize boarding process. Boarding area was crammed with people pushing to board. Seat selections of many passengers (including my boyfriend's and my own) were switched at the last minute right as we were boarding . We had to wait until everyone was seated to negotiate seat changes with fellow passengers in order to sit together. The seat and luggage moves added to the chaos on the plane and delayed the flight by about 45 minutes. food was mediocre, seats uncomfortable. All in all not a good experience. Had boarding been calmer and smoother the rest of the issues wouldn't be as notable as us passengers would have been in a much better mood."

Contras: "Lack of organization"

Prós: "Everything"
Contras: "I really enjoy flying in your airline"

Contras: "After a delayed flight coming to Madrid, I was faced with an unbelievably long boarding control line, it seemed clear that I would miss my flight! Crew then stopped all people from going up to the security check point except those headed to London! But I was going to miss my flight to JFK also. This process was so poorly managed!!!! The crowd became very angry, some people even started pushing, yelling and becoming violent. I feared for my safety. I pleaded with a crew member to let me through, and eventually she did, but the process was frightening and chaotic!!!"

Prós: "Always great service on Iberia."
Contras: "My only complaint, and it's frequently the case with Iberia, is that the cabin is always very cold. Thanks for the blankets, though!"

Prós: "Transatlantic flight with 1980-s entertainment. Both ways...Thirld world ...I was ashamed the airline was American"

Prós: "Roomier plane than the one I took to Madrid."
Contras: "Group system to queue on line was okay but people still seemed confused. Crew forgot some people's request. Bathrooms were smelly and dirty only after two hours on plane."

Prós: "Do comandante que simpaticamente explicou o que se ia passando"
Contras: "Quando chegámos de Figari e fomos logo fazer o check in não quiseram aceitar-nos porque o avião estava overbooked e tivemos que esperar até todos os passageiros estarem sentados sempre com o risco de nao embarcarmos, o que acabou por não acontecer. A sugestão era ficarmos a dormir em Paris uma noite, apesar de termos as reservas confirmadas. No gate foram simpáticos mas a funcionária do check in era uma francesa incompetente e antipática, que nem sequer conseguiu encontrar as nossas reservas. Tivemos que ir a correr ao balcão da Vueling e ainda nos ameaçou que o voo ia fechar...enfim, uma experiência a não repetir"

Prós: "A really big and nice dinner, followed by bloody mary. An ice cream was served some hours later, followed by a nice breakfast sandwich and cake before landing. All this on an evening flight from London, ending in NYC before midnight."
Contras: "An option to cover up all the screens and lights..Blue light especially prevent sleep. I was half asleep on the subway home."

Prós: "Iberia has started upgrading their planes and this one was quite comfortable for a long flight with good legroom and comfortable seats."
Contras: "We boarded 20 minutes late with no explanation, then took off another 30 minutes late with no explanation or communication at all. The flight attendants were not friendly or helpful. The food was mediocre. Our entertainment system was not working at all for half the flight, they reset it about four times to get it working. Once it was working, my husband's screen was not responding at all. Flight was smooth and pilots made up some time in the air which was appreciated."

Contras: "Two food options were beef or beef. Unacceptable"

Prós: "Not enough vegetarian meals."

Prós: "We like the food, the entretenment service, the airplane was new and flight attendants was very polite !!!"
Contras: "Nothing"

Prós: "Seating was very comfortable. Good food and beverages. Was offered beer and wine as well with our meal. Extensive selection of entertainment at seat."
Contras: "Boarding was a little confusing. No overhead signs to indicate boarding groups. Announcements were hard to hear. Stewards were hard to contact mid-flight to ask for water to drink. A long flight, and it would have been nice to have more available."

Prós: "Nothing"
Contras: "The customer service people were the least sympathetic and least helpful people I have ever met. They did nothing to accommodate us."

Prós: "I liked the selection of movies, and the quick boarding process."
Contras: "I didn't like that when I was boarding I was told I had no seat and was standby, this was very stressful, though it was eventually taken care of. I wish I'd been told earlier, they said that when you use a machine to check in, you don't find this out until boarding."

Prós: "great leg room and food"
Contras: "I was told i would be able to book my seat 24hrs before my flight. I was on the phone while i was on vacation trying to do so and was told it wasn't possible after 4 hours going back and forth with them."

Prós: "Crew was friendly and service was great. Food good and had a great selection of movies. Thanks."

Prós: "Surprisingly more leg room"
Contras: "The plane was filthy. Crew members didn't seem to care to take care of passengers. Overall not a good experience."

Prós: "The flight attendants are rude, the food is disgusting, and their customer service is non existent. My husband left his iPad on the plane, and realized as soon as we stepped off, but they refused to let us retrieve it. Instead, they went us through this ridiculous online process, where they determined they found the iPad, but "rejected our request to have it returned"!!!!!! The absolute worst!!"

Prós: "service on the flight was excellent pilot helpful and informative about weather and delays"
Contras: "once we got to the airport (JFK)- Iberia ran the flight, we waited over 3 hours (yes 3 hours) for our luggage with very little information about why it was delayed some said security, some said weather we got announcement that it would be there in 15 min then monmentarily but we still waited 2 more hours this experience- esp the poor information in addition to the wait really tainted my expereince. I would not fly Iberia again and recommend that FinnAir not affiliate with them"

Prós: "The staff were extremely friendly and courteous. The flight was very smooth."

Contras: "We ended up flying to Paris on Air France because it was the only flight left after RAM screwed us over. Cost me $1800 dollars and no chance to retrieve my money back unless someone sends me a letter saying someone screwed up. Need help please!"

Prós: "Didn't happen!"

Prós: "Very good food overall. Picking up utensils a little slow. Good coffee. Lavatories were accessible at all times. I was able to get aisle seat without a hassle. Good movie selection l. Movie quality itself was disappointing l."

Contras: "We were on the plane for 2 hours before we were offered any drinks (soda, water, etc.) The seats were quite small ( I'm average sized.) and I often felt as if I were slipping off the seat. The aircraft was very warm with poor airflow."

Prós: "Everything was great."
Contras: "Boarding was a bit late."

Prós: "Check in was easy. I received an email form the airline tell me where to go for my connection."
Contras: "Very impatient flight attendant. She was really rude to me. Seats were very uncomfortable. The flight was held on the tarmac both departing and arriving to JFK. Botj creating a delay."

Contras: "Nothing"

Prós: "The flight was great. The crew was very attentive and helpful."
Contras: "We wasted 20 min. with the checkin machine. It should be written somewhere that if you fly to the US, you have to go to the traditional check in line. After entering all the info, the machine crashed. It was frustrating."

Prós: "Excellent service."
Contras: "Mediocre food choices."

Prós: "Each seat had its own entertainment. The food was good."
Contras: "We didn't get our boarding pass for the connection flight which caused a lot of problems when we got to NY. The airline attendant didn't say there was a problem with out itinerary. We found out until we got to NY and we were giving our luggage to Iberia for our connection. The person there said we were in the wrong airport! We had just landed there and our connection was leaving from there too JFK! He said there was nothing he could do and he sent us to the other airline counter to see if they would help us!"

Prós: "Flight run smooth and they treat us well."

Contras: "No information about 2 hours delay, no tv, old plane, no service, food disgusting. One of the worst flight ever"

Contras: "It wasn't an Iberia flight. It was an American Airlines flight and there was no indication that we had to check in at the American Airlines counter. We had to run to the other side of the airport to check in."

Prós: "Boarding was easy and efficient. Seats were comfortable and the food was excellent."
Contras: "No instructions for connecting flight after landing in Lisbon. We were in a passport line for two hours and almost missed the flight. When we finally got to the gate, three staff members expedited our boarding, as we were a party of three"

Prós: "The plane was very empty so i was able to spread"
Contras: "Food was bad for a 9 hr Flight"

Prós: "Nothing"
Contras: "Boarded flight and then let us sitting on the tarmac for ninety minutes with no water or air conditioning.Once flight under way no food available.DO NOT FLY THIS AIRLINE!!!!"

Prós: "Delayed arrival of the aircraft in Lisbon , subsequently hour plus departure delay ,onward connections and baggage lost."

Contras: "Next time Air France of British Airways. No more Air Europa."

Prós: "No delays"
Contras: "Boarding process they start from back rows first"

Contras: "Food very bad, long delay, reading lamp did not work, waiting time at landing, bad airline ... not recommended"

Prós: "This flight was cancelled without notification, please contact me immediately."

Prós: "The plains are very wide inside. Don't make you fell so close in. Need more variety of movies and games. But it was acceptable . The food was good."

Prós: "No había nada que me agradara de este vuelo."
Contras: "Nuestro vuelo entre Boston y Lisboa arriba llegó con retraso a su destino, Lisboa. En Lisboa, las maletas se retrasaron más de 1 hora. Debido a ambos retrasos, perdimos el vuelo de conexión entre Lisboa y Oviedo. En Lisboa, los empleados del mostrador de Air Europa ni nos miraron a la cara. No se disculparon ni hicieron ningún ademán de ayuda. No había otros vuelos entre Lisboa y Oviedo hasta el día siguiente. Tuvimos que rehacer los billetes de avión en el aeropuerto de Lisboa, encontrar un hotel en Lisboa y cenar allí por el retraso del avión de su compañia y el indebido manejo de equipajes. Aunque las compañias aereas entre Boston y Lisboa y Lisboa y Oviedo fuesen distintintas, el asunto de " no es nuestro problema" " no es una sloución" al viajero, especialmente cuando se trata de vuelos internacionales. Lo menos que Air Europa podría haber hecho por nosotros es habernos facilitado un voucher para pasar la noche en Lisboa. Por decirlo claramente, rehacer los billetes a Oviedo y pasar la noche en Lisboa sumó otros 1000 dólares. Ni que decir que en Oviedo tuvimos que rehacer todo lo demás,porque nuestro vuelo no salió hasta las 4 de la tarde del día siguente. La vuelta del día 21 de Julio desde Lisboa a Boston aconteció iigualmente con otras dos horas de retraso. La compañia Delta en Boston e ofreció a montarnos en un avión Bostón-Atlanta más tarde sin gasto alguno. Su compañia en cambio se disculpó en un vuelo internacional. Su lema "No es nuestro problema". De poco sirve esto ahora de vuelta en mi casa, exceptuando que esta familia no utilizará en el futuro su compañia en ningún vuelo internacional, ni recomendará su aerolinea a otras personas. Nunca Iberia,Delta, Air France, British Airways, Tap ni American se han comportado de este modo a lo largo de nuestro recorrido por el mundo."

Contras: "We were an hour late taking off after boarding"

Contras: "Ran out of toilet paper"

Prós: "Friendly staff. Good proportion of quality-price for the airfare. Pleasant ride on a Boeing 787 Dreamliner, with features like the electronic dimmers on the windows."
Contras: "One hour into flight, the entertainment system shut down. The flight attendants tried their best to revive it, and managed to do so after 3 or 4 hours. All passengers applauded."

Contras: "More than 4 hours delay and nobody was able to tell us anything, nobody was updated in the gate, terrible information and service, Internet service was terrible, the only quick procedure was to charge my credit card, after this terrible reception"

Prós: "Comfort and quiet aircraft"
Contras: "Food and that only allow one bag for long haul flight while most of the airlines allow 2 pieces for economy travelers."

Prós: "Equipment and crew on both Paris to Madrid and Madrid to Miami were good. 787 aircraft is good. On time and as pleasant as economy air travel today can be."
Contras: "Distance between landing gate in Madrid and departure gate too long. (Sign says 31 minutes walking time!) Also very long distance between landing gate and luggage claim in Miami - I don't know what passengers who can't walk well do. Food bad even for airline standards and Air Europa may have worst coffee of any airline - I can't imagine worse."

Prós: "Check in perfect directions great plane great sits comfortable"
Contras: "The flight attendants could be a little bit "nicer" The food -- so so Movies OK"

Prós: "The 787s"
Contras: "The glitchy mobile app and website won't allow a check in, because it keeps asking for frequent flyer number, but it won't accept Delta's credentials...very frustrating"

Prós: "The plane was a newer 787 Dreamliner. The interior was clean, the flight crew friendly and professional. The meals were a notch above average for airplane food. That means a lot when it is a nine and one half hour flight. A free glass of wine served with the meal was a nice bonus. Boarding and disembarking was as it is with all airlines, but the staff were very helpful. Each seat had it's own entertainment screen with games, music, movies and TV shows in many languages."
Contras: "I have no complaints. I would definitely fly Air Europa again if it is the 787, and a long flight."

Contras: "Excellent plane. Good food."

Prós: "I like in general"
Contras: "For the next time I need more space for my chair, because my legs suffer for this."

Contras: "All atención on board was pretty nice !"

Prós: "Modern airoplane"

Prós: "New clean TV"
Contras: "Entertainment good on my short flight I was wathing a show and an advertisement about EA came on and lasted way too long and I could not move back to my show at wull."

Prós: "Modern airplane and service."
Contras: "Fee for Wifi and TV show options somewhat limited."

Contras: "Worst Wi-Fi ever lost connection after 10 min and you have to keep buying. Don't fly ."

Prós: "Safe trip back home, thank you."
Contras: "I felt as if I was treated unfairly by one of the crew members. She clearly saw my friends and I did not receive a meal but continued to pass on the lunches even after noticing my hand was up. It wasn't until I got the attention of another crew member that she finally recognized we were lunchless. Hate to be that guy but could there be some type of prejudice within the Spanish crew members?"

Contras: "The line for checking in with previous online check in is redicouslously long, what is the point with doind online check in if you have to be standing 1 hour just to drop the bags? It happened in both flights to rhe point that we almost lost our flight from madrid to lisbon"

Prós: "Great plain, new comfortable clean, crew was fantastic, helpful and friendly"
Contras: "Food was good but could be fresher"

Contras: "It has a 2.5 hours delay I had an important meeting, I had to cancel"

Prós: "Brand new plane"
Contras: "Food can be better"

Contras: "Bad food"

Prós: "Fresh new airplane and great service"

Prós: "This time Air Europa make us field like nothing before. The check in at the airport, to get in, but specially the time in the fly, they need to improve. The food cold and very bad. We asked for an upgrade do to my health condition and ready to pay the different, nothing."
Contras: "In other words, never againg. Thank you Kayak for the opportunity to express my experience."

Prós: "It is always a pleasure to flight in Air Europe. How can I get discounts on Air Europe, I am travelling many times a year to Spain or Rumania. I also like to know if you have facilities to bring my baby dog (7 months) from Rumania. thank you Delia"

Prós: "Plane was comfortable and brand new . Crew was very helpful"

Prós: "Entertainment and the airplane itself was awesome, very please with the overall experience."
Contras: "The food quality was pretty bad. Also, they would make you start the line to board, but we wouldn't start boarding for another 15 minutes, so the lines took extremely long."

Prós: "The movies and some of the crew members werenice"

Prós: "New airplane 787 Dreamliner was great!"

Prós: "The option to listen to music/watch movies/play games/charge your electronic devices (via USB cord). Don't forget your headphones!!! It'll cost you 3 Euros on-board."
Contras: "On this trip, I had to travel on four Air Europa planes; none of which were ever on time. Delays! Delays!! And more Delays!!! Be sure to apply for vegetarian options if you don't eat meat/pork 24 hours in advanced. You'll be left without even a snack to purchase and starving. -An exhausted and hungry passenger"

Prós: "Service was superb, meals excellent, new plane comfortable ... Highly recommend ..."
Contras: "The time allotted at the MAD airport for connection was tight ... a LONG way to walk with a carry on bag and through lines of people. Need to make flyers over 65 aware of that ...."

Prós: "787 is awesome, comfortable seats"
Contras: "food was okay, alcohol is charge for seconds in transatlantic flights, all charge in medium haul trips, even water. is nice but is not Virgin or British good."

Prós: "Plane on time. Clean. Crew very friendly."
Contras: "Airport very hard to figure out but that is not Air Europa's fault."

Prós: "Low cost"
Contras: "I've purchased a meal which was completely tasteless. I don't expect gourmet food, but really the minimum."

Prós: "El Economy premium me parecio super bueno calidad/ precio."

Prós: "The crew was very nice and attentive"
Contras: "The coach seats are too small and restrictive. The flight almost 11 hours!!! I see that as before the trip was in a direct line on the map, not accounting for more than 8 plus hours, not the route is in a curve and much longer. So many hours in those seats is a torture!!!!"

Contras: "We had to wait 1hr on board of the plane because there was no tractor available to push the plane back to the taxi ramp at the Barajas Airport in Madrid. Flight was late at Miami Food is the worst and hardly any. Entertainment is basic and had to pay for the headphones which should be included."

Prós: "Nothing"
Contras: "The cabin crew threw the food on the trays, and once they picked it up as fast as they could, they dissapeared and didn't show up again until just before landing, just to throw the customs form on the customers and dissapear again without providing any help. The pilot and the entertainment system used Polish instead of Spanish, in a Spanish airline flight departing from Madrid with majority of Spanish speaking passengers. The food was garbage."

Contras: "The boarding was somehow on time at the first beginning. However, after we have all boarded, they announced that 3 of the passengers decided not to flown with us. Therefore, in order to take out their luggage, we were on board waiting for about 45 minutes more. It is obvious that the flight was overbooked."

Prós: "Left late again. Baby cried in ur row (that we paid extra for), for 9 of the 9 1/2 hrs. Had to go ask for drinks . Seats too narrow. Too many people squeezed into plane."

Prós: "This was a direct flight so it was simple and as short as possible from MAD to MIA."
Contras: "Our second leg of the round-trip to Spain was almost as bad as the first. The flight was late in departing and arrived nearly 45 minutes late in MIA. The flight attendants didn't bother to answer call buttons and if you wanted anything you had to go to the galley and wait in line! The second snack was cardboard mini pizzas and the coffee was cold. My wheelchair was treated as luggage so it was not available at the gate as promised. The entertainment system was slow and unresponsive with last months videos. You can do better."