Reforço das medidas de higiene
Limpeza diária, instalação de filtros HEPA na cabina em voos para o Brasil
|março||Melhor época para evitar as multidões, com uma queda média de 4% no preço.|
|dezembro||Época mais popular para voar, com um aumento médio de 11% no preço.|
Preço médio de ida e volta
|754 €||(preço médio das últimas 2 semanas)|
Boa oferta ida e volta
|491 €||ou menos|
Boa oferta só ida
|253 €||ou menos|
Azul, TAP AIR PORTUGAL e LATAM Airlines abdicaram das taxas de alteração e cancelamento em voos para o Brasil. Confirma as políticas aplicáveis no respetivo site.
LATAM Airlines não permite reservar o lugar do meio em voos para o Brasil.
Em média, um voo direto de Portugal para o Brasil demora 18h 27m e cobre uma distância de 7324 km. A rota mais popular é Lisboa - São Paulo e a duração média do voo é 10h 00m.
O voo mais barato para o Brasil de Portugal encontrado nas últimas 72 horas custa 200 € (ida) e 282 € (ida e volta). A rota mais popular é Lisboa Aeroporto Humberto Delgado-São Paulo Guarulhos e a passagem aérea mais barata encontrada nesta rota nas últimas 72 horas custa 282 €.
TAP AIR PORTUGAL, Azul e Beijing Capital Airlines voam mais frequentemente de Portugal para o Brasil.
Segundo as pesquisas de voos na KAYAK, o destino mais popular é São Paulo (46% do total das pesquisas para o Brasil). Os próximos destinos mais populares são Rio de Janeiro (18%) e Brasília (4%). As pesquisas de voos para o Recife (3%), para Salvador (3%) e para Belo Horizonte (3%) também são populares.
A ferramenta de previsão de preços da KAYAK usa dados históricos para perceber qual a probabilidade de o preço para determinado destino e a data mudarem nos 7 dias seguintes. Assim, podes saber se é melhor esperar ou reservar logo.
Pontuações baseadas em avaliações de utilizadores da KAYAK
Prós: "they change the gate last min"
Contras: "Should advise the passagers better"
Prós: "I loved that even during a pandemic, alcohol in glassware and full meals were served in business class (unlike other airlines, so I avoided them). The lighting looked nice, the crew was professional and attentive, and the bathroom was well maintained. The blanket and pillow were comfy as well. I like the 1-2-1 layout in business class, which leaves window seats with a lot of windows and privacy."
Contras: "The headphones were not the most comfortable, sometimes the passenger moving around behind you will shake your seat too, and before take-off the plane was quite hot. Also a lot of the food choices I wanted were gone already but not a big deal as there were many choices."
Contras: "Two hours stuck at gate with no information. Info on site and at airport on baggage costs different. Left bag behind to fit more cargo. Two days and haven’t delivered bag."
Prós: "The snacks were great! The check in staff was also really helpful. They even checked my companion and my bag for free."
Contras: "The flight was a bit delayed which made getting to the next connection a little stressful especially since we had to recheck our baggage. However, the staff was really kind about it."
Prós: "extremely considerate crew. Courtesy necessaire pack. very clean plane"
Prós: "The crew was so kind, the food was great. The in flight entertainment was amazing!"
Contras: "The plane was very cold!"
Prós: "2 seats, not 3, in this part of Economy"
Contras: "The bag check price info on the website was completely wrong... At the airport, they asked for USD 100, not USD 30 as the website indicated. Ended up lugging the (heavy) cabin size bag..."
Prós: "Airplane was comfortable and food was good. The crew was also very friendly."
Contras: "There was a long delay in the connection at Viracopos/Campinas: there was a technical problem with the airplane. I arrived very late in Curitiba (approximately 1 hour late)."
Prós: "Great experience overall"
Contras: "No complaints"
Prós: "The crew was amazing"
Prós: "O entretenimento e a rapidez do voo."
Contras: "Para despachar a bagagem foi muito confuso e a comida é fraca. Alimentos processados e pouco saudáveis."
Prós: "Nothing in special."
Contras: "Boarding: Stay in the line for “several zones” and then put everybody on the same bus is ridiculous. Food is more or less OK, but all the movies can be seen in TV (HBO, Telecine, etc.)"
Prós: "We got all of our bags! No lines. Smooth sailing"
Contras: "Very narrow seats"
Prós: "Crew was very good, one crew member took time to make me coffee as I entered the plane"
Contras: "The food could have been better, maybe a bit more legroom. But definitely would like better food. The spaghetti and meatballs were good dinner, but I did not like the vegatables. I did, however, like the pudim."
Prós: "A tripulação"
Contras: "Cancelaram meu vôo de conexão"
Prós: "Vôo tranquilo"
Contras: "Vôo atrasado em 2h. Chegamos em Viracopos praticamente dentro do horário, somente com com 25 de atraso mas mesmo assim cancelaram o meu vôo de conexão para Cuiabá o qual eu paguei mais caro por ser um vôo mais cedo e a minha vida ficou toda atrasada por conta disso. Tenho poucos dias de férias com minha família aqui no Brasil e perdi horas preciosas por conta disso ."
Prós: "My seat 28H didn't recline"
Contras: "More recent movies on board"
Prós: "Good food, good plain condition, good entertainment"
Prós: "Everything was very good, mainly when compared to other airlines: the boarding, the condition of the plain, the comfort, entertainment and food."
Contras: "It is hard to say... But I had a problem with gate information on my first leg. This could have been better handled."
Prós: "Crews worked hard to please under built in circumstances (cramped seating etc)"
Contras: "For post landing gateholds it would help to say why waiting and say something about how long the wait might be."
Prós: "Bus service from Terminal 1 to Terminal 2 was clearly marked and frequent. The flight crew members were all helpful and friendly and I enjoyed the drink (especially suco de maracuja) and snack offerings. As I spoke only limited Portuguese, I greatly appreciated the attempts made by the ground staff and flight crew to communicate with me, both in English and via hand gestures. I am certain that no domestic airline would be so helpful to non-English speakers in the USA!"
Contras: "I realize Azul cannot help being stuck in Terminal 2, but it's not the most comfortable place to wait for a flight. Also, after I walked through the gate, several boarding flights merged confusingly in a single passageway with exits to multiple planes and many people got lost and ended up (temporarily!) on the wrong airplane, despite heroic attempts by the ground crew to direct passenger traffic. There must be a better method than having everyone follow colored lines to the planes - it wasn't working!"
Prós: "Uau!! Azul! Amazing!! Every single staff I met treated with so much professionalism!! Thank you! First time flying with Azul!! I had heard raving reviews fr9m my parents and now I know why!"
Contras: "No much space in the seats"
Contras: "The crew was non-responsive to simple requests. The food was abismal and void of nutrition."
Prós: "CLEAN EFFICIENT"
Contras: "BILLING FOR SEATS THAT ARE CLEARLY AVAILABLE, BLOCKING 75% OF SEATS TO RAISE PRICES TO SIT TOGETHER!"
Prós: "The crew service was great! ...I do travel a lot on business and on a very few of my trips I have been so well served. Thank you for everything!"
Contras: "Well, of course the space for stretching my legs was not that big... But I undesrtand..."
Contras: "Bags should be included in ticket price. Ticket prices didn’t go down by charging bags separately. Just a big dissatisfaction."
Prós: "The selection of tv shows (Game of Thrones)"
Contras: "Not much leg room (I’m six feet tall)"
Prós: "The staff"
Prós: "Flight was fast and safe."
Contras: "Easy going. No complaints"
Prós: "Everything was really nice"
Prós: "screens didn't work on flight"
Prós: "space for legs."
Prós: "Friendly crew"
Contras: "Despite buying a seat with extra room, it's really complicated for you to open your laptop and get some work done during a 10h flight. Also, during boarding, one of the employees removed me from my seat "because I didn't pay extra", although I was showing her the purchase receipt, she insisted that that was not my seat."
Prós: "All on time and excellent treat"
Contras: "checkin was a disaster. Could only be described as chaos in VCP."
Prós: "Check in, boarding, flight attendence, food, comfort inside the cabin, all very good"
Contras: "Overall very satisfied"
Prós: "Boarding, Confort, entertainment and the"
Contras: "I dinot like the food, the dparting delay and lack of informations about the reason of delay, the cabin was extremely hot before take off and extremrly cold during flight."
Contras: "We're still waiting for the flight"
Prós: "Crew was friendly, no one sat next to me, so I had plenty of space."
Contras: "TV channels were not all working."
Prós: "I don't speak Portuguese but everyone was very friendly and helpful."
Prós: "All staff were professional and courteous."
Prós: "Friendly service"
Contras: "Original flight was cancelled and passengers were accommodated causing some people to miss their connections."
Prós: "The crew were very outgoing and helpful."
Contras: "The seats are very small and almost impossible to sleep overnight."
Contras: "The touch screen did not work properly"
Prós: "I liked how generous they were with food and drinks"
Contras: "Free WiFi could have made the flight a lot better"
Prós: "Absence of food"
Contras: "In flight service"
Prós: "Crew is excellent, polite and personal!"
Contras: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."
Prós: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Contras: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."
Prós: "Information sharing by pilots and crew. Economy class leg room is good."
Contras: "All good up to the level"
Prós: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Contras: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"
Prós: "Fast boarding"
Contras: "Slow in refuelling, got us delayed for 40-"
Prós: "Flight and the crew!"
Contras: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Prós: "Planes were on time and connections made."
Contras: "One bag delayed as not put on flight and food could be better."
Prós: "Very professional"
Contras: "Lost luggage"
Contras: "Staff rude and short"
Prós: "The flight crew was so friendly and the food was really good."
Contras: "They left my bag off the plane. Ridiculous."
Contras: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
Prós: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"
Contras: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."
Prós: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Contras: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."
Prós: "Everything was good except for the entertainment consul for one of our seats."
Contras: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."
Contras: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"
Contras: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."
Contras: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"
Prós: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"
Prós: "Flying with KLM is a pleasure"
Prós: "Nice flight ...was comfortable travel ...good food.Thanks"
Contras: "No such things"
Prós: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Contras: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."
Prós: "Professional crew. Good boarding."
Contras: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."
Prós: "Able to fly direct to ansterdam"
Contras: "Have to lay over on the way back. More expensive than other airlines."
Contras: "They have mabaged to lost my luggage"
Contras: "Food and one bathroom out of service makes an awful flight"
Prós: "Cabin crew were very professional."
Contras: "Aircraft returned to gate due to fault and was delayed for 45 min."
Prós: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"
Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."
Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."
Prós: "Delayed flight but staff apologized as for safety reasons."
Contras: "Very late arrival"
Contras: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"
Contras: "They stole my money"
Prós: "on time, and with snow"
Contras: "I don’t like the limited choice of drinks on these short KLM flights."
Contras: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."
Contras: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."
Prós: "newer plane, good staff"
Contras: "need better and more food options, more often"
Contras: "suitcase didn't turn up, although connection was quite tight"
Contras: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."
Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"
Contras: "Meter minha esposa longe de mim...em outro lugar...chek in muito mau...depois de pedir a tripulação para juntar os dois ninguem quiz saber e nao ajudaram..vergonha"
Contras: "Terrible service in flight and customer service wise .. app functionality was below"
Contras: "Only one queue for boarding. Flight late on arrival."
Prós: "Same as above"
Prós: "No Crew."
Contras: "The flight was cancelled, never went."
Contras: "Seats looked older generation and configuration not great"
Prós: "Good crew"
Contras: "Seats way too cramped."
Contras: "Seat comfort"
Prós: "Crew cordiality"
Contras: "Luggage....it is allowed to charge but they shouldn’t charge. During on boarding they communicate that because the cabin was full of hand luggage the rest of the passengers needed to dispatch their hand luggage for free. This occurs only because they charge to dispatch luggage when buying the tickets. So nobody dispatch luggage and those who dis became frustrated because they payed. This unfortunately occurs on all companies."
Contras: "The flight was late"
Prós: "The crew that flew us there was great"
Contras: "they overbooked the flights and the way they communicated it to passengers was a complete disaster. I was able to board and travel but I had to sneak out of the actual line and show my visa appointment receipt to a latam staff person. It was very hard to talk to the staff most of them were just screaming "go to the line" and were not really keen to listening to what passengers had to say. I found a latam person that wasn't really dealing with this situation and managed to get him to talk to other latam staff about my visa appointment. It was pretty stressful for me to have to deal with the possibility of missing such an important event without a good reason."
Prós: "Close to nothing. If i had to applaud something it would be the fact that you have an option to check in early via your mobile or laptop."
Contras: "LATAM was incredibly unprofessional, alarming, and entirely non-communicative. After a 3 hour delay that caused me (and tons of others) to miss a connecting international flight, LATAM’s telephone servers had the nerve to claim I was a no show and needed to pay them for my absence. This resulted in a long discussion where I was held on hold until they could adequately determine that yes i missed the flight because they held us late. This was the only way that i was able to avoid their charge to me for being a “no show.”"
Prós: "Seats are fairly comfortable. Almost all planes have seats crammed too close together."
Contras: "More choices of TV shows to watch."
Prós: "Good seat. Nice aircraft Helpful check in."
Contras: "Don’t charge for seat selection. Every passenger deserves to choose their own comfort."
Prós: "The worst flight in my life"
Contras: "With the red eye flight, there were limited food options. Probably what happens normally, but it was a third leg of a journey for us an we were hungry!"
Contras: "Only one gate agent was boarding passengers, which made the boarding process very slow. I was assigned a seat on the aisle in front of the exit row. For a midnight flight, I was really bummed to find out that my seat would not recline! My leg room on the A321 was lacking in comparison with GOL."
Contras: "TV at each seat"
Prós: "We bought "priority boarding" and this was key, because we could board early, choose good seats (exit row) and take our bags on board."
Contras: "It's a short flight, only water offered on board."
Contras: "more seat space and padding, no charge for soft drinks"
Prós: "The food and in-fight entertainment"
Contras: "Comfortable seats"
Prós: "That it took me from A-B"
Contras: "My wife’s hand luggage was taken off her and put into the hold, against her wishes. When we arrived in São Paulo, the bag handle had been totally destroyed and the bag dented. During the flight we were only given water, the toilet had no paper or soap. Very poor"
Prós: "Boarding and Check in was really good"
Contras: "The temperature of the plane was too cold. A bit warmer would have been better."
Prós: "Arrived on time"
Contras: "Business class seats too narrow on 767. Needs upgrade"
Contras: "Old aircraft Business seat narrow"
Prós: "Window seat & no one sat next to me"
Contras: "Customer service at baggage check in desk. Very very poor and slow"
Contras: "Muito triste minha bagagem nao apareceu na hora do desembarque viajei na classe executiva essa e a ultima vez"
Prós: "Nothing. Passenger name could not be changed due to a mistake by you and lastminuite.com so I lost the flight and was not refunded the full amount! Bad service."
Contras: "If the passenger name was changed as requested and I would not lose the money."
Prós: "I missed my flight, latam's computer was down, I stayed at the airport for 16 hours with them telling me I can't refund, I can't reschedule, pretty much they took my money and left me stuck in Houston. I waited for this day for 6 months, I sold my car, just for this trip. never flying latam"
Contras: "customer service is the worst I've ever seen in my life.. worse then any other place I've gone, they will not even try to look into your situation, they took my boarding pass and left me stuck in Houston. $1,000 put into their pocket with no service rendered. I hate my life"
Prós: "easy enough..."
Prós: "On board entertainment"
Prós: "Premium Economy DIRTY , Aircraft was not cleaned even in Prem. Economy. Seat sold as Business Class on Kayak but actually exact same seat as economy in the back. Mean was disgusting Seat was dirty, Could not understand ANY of the announcements Will definately try a different carrier when available"
Prós: "Amazing service from every staff member I met! Super polite and professional! A shout to Adriana and Matheus for making me feel so welcome!! Thank you and the whole crew for a great experience!"
Contras: "It was great!"
Contras: "You have to pay for everything"
Prós: "Entertainment system"
Contras: "Very tiny space No complementary food No complementary reserve seats in advance No complementary flight advance"
Contras: "Breakfast is too early, as soon as take off they serve. it should be before landing."
Prós: "It was very fast to board, and the landing was great"
Contras: "No entertainment, no free snacks"
Contras: "Desorganização do embarque e atraso na saída"
Contras: "Original flight cancelled without any notice / auto check-in not available / delay / aleatory seat selection / poor food service"
Contras: "Unless you have a super category in this airline, don’t even try to apply to an upgrade. Employees have more preference than you"
Prós: "The seat"
Contras: "The food. Awful. Awful. Beyond awful."
Prós: "Good service by attendants. Good food."
Contras: "The long delays one after the other. Delayed take off, re routing mid-air to Rio instead of São Paulo. The trip took +4 hours more than planned. Chaotic."
Prós: "Tryp Hotel at GRU"
Contras: "We should get some sort of refund. Just food and hotel is not enough"
Prós: "Gave good snacks"
Contras: "Annnouncements weren't clear in English or Spanish only in Portuguese"
Prós: "The food was really good. The service was good as well. The movie selection was very good."
Contras: "Economy seats are really uncomfortable for long flights, my knees suffered."
Prós: "Nice crew, helpful and friendly"
Contras: "Late boarding, no television or personal entertainment options, food was not so good."
Prós: "The plane was clean, the flight was good with minimum turbulences."
Contras: "The food was poor. At least three middle rows did not have any entertainment. We reported the problem, the chief/supervisor flight attendant said that she was going to assign us new seats, she then disappear and did nothing to solve the problem. I spoke with another flight attendant requesting to speak with this supervisor again, she said that I rather voice my complaint through latam.com and the mentioned supervisor, not only lied to us, but never showed up. It appears that latam needs to reinforce their staff training or perhaps to renew their staff supervisors and train them to avoid unnecessary lies to their passengers."
Contras: "I have time toget the other flight but they already have every thing ready to let us in Sao Pablo, I have to stay 1 day. That was very bad."
Contras: "TAM is extremely unreliable and will never leave on time. LAN was actually very nice, but their sister TAM is by far the worst I've ever taken. I will be very clear next time when booking in South America to not take TAM again. We were delayed by 2hours for no apparent reason."
Contras: "It feel weird to have the crew discussing their personal things/stories while selling the on board duty free."
Contras: "Poor food and drink service. The entertainment system was antiquated."
Contras: "Offer a free beverage would have been nice"
Prós: "Not much of anything. No complimentary food or drink for a nearly five hour flight, and sub- par customer service."
Contras: "The check in agents with Iberia airlines in Porto were rude, the. told me only when I arrived that I could not carry on “camping backpacks”, so I would have to check it for an additional 40 euro to check it.. despite saying they’d be happy to check “carry on” free of charge.. I’ve never had a problem with my backpack before, and it fits well within the size restrictions and easily fits in the overhead.. then they were unable to transfer my bag that I payed 40 euro to check, to my connecting flight. Therefore I had to wait two days to receive my luggage at my final destination in Rome.. Overall a really mediocre and frustrating experience."
Prós: "The crew was very friendly and welcoming"
Contras: "The boarding process was pretty terrible and disorganized"
Contras: "no air circulation during taxiing"
Prós: "They had a great selection of movies, each passenger received a blanket and pillow without having to ask, the crew was friendly and professional, and the takeoff and landing were smooth."
Contras: "During the reservation process it seemed that the ticket included luggage, and only when I received the ticket I discovered that I had to pay 30 Euro extra, each way, to check in luggage. The ticket was by no means low-cost, so I don't understand why that wasn't included in the price. And the food could have been much better, I really couldn't eat anything and I usually like airline food... :) Thanks!"
Prós: "Nothing. The airline changed the departure time for the first leg of my flight so I could not check my connection and had to cancel my flight and rebook with another airline."
Contras: "Keep scheduled flight times."
Prós: "The crew was good and the seats were fine."
Contras: "It was a short flight but it would have been nice to have a glass of water."
Contras: "Flight was delayed. Took a long time to board."
Prós: "The crew was amazing"
Prós: "I notified the crew that I would have a very short time upon arrival in Madrid to catch my connecting flight to Santiago. They transferred me to a seat close to the front so I could disembark faster. That allowed me to reach the gate as the boarding began."
Contras: "The company handling the check-in for Iberia is inept. The line reserved for baggage drop-off was used to prioritize check-in for a large group, making the benefit of online check-in meaningless! Also, the supervisor who intervened on my check-in issue lacked basic customer service skills!"
Contras: "2 hours late"
Contras: "Information,connection,airline staff,customer service, Ivan go on forever"
Contras: "Não apanhei o voo."
Contras: "Não apanhei o voo."
Contras: "Ibéria offers a terrible service to its customers"
Contras: "Very small plane, so much turbulence during flight. It was the worst."
Contras: "The flight to Madrid from Porto left so late I missed my connecting flight to Bilbao and I so I took a bus to my destination."
Prós: "Good legroom."
Contras: "Disorganized boarding."
Contras: "Even water they gave only for purchase. The flight arrived on time, but there was a long wait for luggage at the Budapest airport"
Contras: "We had a terrible experience with iberia airlines,working with british airways.We almost missed our fl8ght as they cannot find info about e tickets in the computer(otherwise i had tge print out of our tickets). Truly it was a night mare for our family. But we are really glad that we were able to board in the nick of time and finally home ."
Prós: "Wine and ham in Spain."
Contras: "I went jfk to mallorca through Madrid. Upon arrival to Madrid the passport control was 2hrs so we and a lot of other people missed connections. At the Iberia counter we were put on the next flight out to mallorca, that seemed to be no problem (FYI bags will be late and you may too since iBeria ‘must’ keep thee on time global record) , other than our bags came a day later. UPON arriving 20 days later for our return trip they said our return trip was cancelled because of a ‘no show’ on our original inbound trip. They said they had no proof we were on the next flight and asked for our Receipts to prove it. Said we had to buy new tickets, after 2 hrs, crying, yelling and most of Iberia telling us there was nothing they could do (told us to call BA since they were the co share for them) we finally got a high enough supervisor and they put us on the return flights. I’m sure we would have had to buy new tix if the flights were full. Have been overseas many times and this never happened. Will not use a 3rd party online ticket agency again- will go direct to airline, and not Iberia."
Prós: "Once I understood how it worked it was a breeze"
Contras: "Made more than four different lines before 1 understanding Iberia worker helped us out. Was told that that wasn’t the correct line and sent to another. The next place the same for more than 3 times. Then finally, Raquel, LISTENED, and away we went."
Prós: "First time experience with Iberia. Very comfortable, friendly & good service."
Contras: "The plan was too small."
Prós: "Flight left on time"
Contras: "Very tight seats. I’m not that tall and my knees were hitting the seat in front"
Prós: "Me gusta el servicio, la comodidad del idioma.. y la puntualidad de los viajes.."
Contras: "Yo me sentí mal con la displicente atención del auxiliar de vuelo. El no quiso ayudarme a poner mi equipaje de mano en el compartimiento encima de mi asiento. Dijo que si el levantaba esa maleta el podía dañar su espalda.. y el seguro no lo atenderia.. le dije al señor que yo había solicitado asistencia.. pero el dijo que para otra vez, pusiera mi equipaje en carga.. un pasajero vecino de mi asiento al ver la negativa actitud de ese señor.. levantó mi equipaje y me ayudó. Yo soy viajero frecuente de Iberia y se que una mala actitud no hará cambiar mi preferencia."
Prós: "The screens on a dozen seats just failed a few hours in - engineering issue. And breakfast was a cold pretzel. Food gets let’s generous on BA all the time. The crew were lovely."
Contras: "A 2330 Flight ran significantly late with a passenger delay and then de-icing. The repeated assurances of “a 10 minute or so delay” were obviously not correct. Takeoff close to 0100 was followed by drinks AND then food - my vote would be neither. Please oh please just let us sleep."
Prós: "Great deals and nice crew! Patient and helpful."
Prós: "First flight ever where water or coffee we’re not offered. Good cart came out. Nothing offered. 3 attendants? To do what??"
Contras: "No beverage or food offered"
Contras: "Our seats was almost the last seat of all our flights, even we checked in very early."
Prós: "Flight to our destination: sat in exit row for extra cost. I was freezing cold and was told no extra blankets. Also staff were rude and unhelpful telling us to remove all things from the floor for take off and landing ( which i accept is the policy) but since we had nowhere to put them except on our laps (she’s, books, sweaters pocket book) as there is no seat in front for an exit row to put under. The staff member kept saying “up, up” motioning with her hand, but made no offer to assist us in finding overhead space. Upon our return flight, our pre booked exit row seats were switched on us right before boarding in a rude and matter of fact wayand my husband and I were separated one on either side of the aircraft. When we queried this, we were told it would be up to us to switch with the person sitting next to us. Overall very disappointing. I would not fly Iberia again."
Contras: "See above"
Prós: "on time"
Contras: "business class is the same as eco...very poor...LH aslo have regional line, much much better."
Prós: "Check-in was good, no queues. I arrived about four hours before scheduled departure time and check-in had been open already for an hour. In Mexico City Airport I had missed a flight three days earlier as I'd been observing the departure screens and they'd failed to update the status of my aircraft: this time I was informed of the gate at check-in. Flight was on time and didn't do anything scary. I was lucky as my neighbour found another free seat so left me with more room."
Contras: "I've found Iberia to be uncaring. This flight was much the same. The food and drink service was cheap, and I felt the attendants didn't feel like they had to try to give good service. The new entertainment screens kept coming on, and I kept turning them off as I wished to sleep. Eventually I discovered they were being triggered by the electrostatic charge on the pillows that I was rearranging."
Contras: "They need to have agents stationed throughout the terminal to help customers make connections. I had 2 hours and I still barely made my flight. The airline representatives are extremely unhelpful and the customs process is an absolute mess in Madrid."
Prós: "El vuelo estuvo puntual. La tripulacion amable La comida buena' El avion limpio"
Contras: "El bano incomodo y No estaba muy limpio El postre de la cena, sin sabor, casi incomible, (La cena buena)"
Contras: "The plane was an Airbus 330. I'm 6'2" and was uncomfortable in the seat for 7 1/2 hours. My knees hit the seat in front, and later the person there reclined to make things even worse. Since I couldn't slouch, my head was far above the seat back. I realize airlines are squeezing space and this trend will continue. It's become an accessibility problem for me."
Contras: "Slow service by the flight attendants; poorly stocked food options. perhaps it’s a European thing with budget airlines but to pay for water is unacceptable."
Contras: "My flight was cancelled due to weather. BA could not rebook me to get me to Seville in time for my meetings."
Prós: "Absolutely nothing."
Contras: "Absolutely everything. I paid for a seat only to get bumped to the very back of the plane. I waited in line for 30 plus minutes to talk to a gate agent who just ignored everyone in line. Their service is worse than United. You get what you pay for. I will never fly with these clowns again. And I want my $33 back for the seat I didn't get!!!!!"
Prós: "Smoothest flight ever"
Contras: "No beverage of any sort offered"
Prós: "Roomier plane than the one I took to Madrid."
Contras: "Group system to queue on line was okay but people still seemed confused. Crew forgot some people's request. Bathrooms were smelly and dirty only after two hours on plane."
Prós: "Do comandante que simpaticamente explicou o que se ia passando"
Contras: "Quando chegámos de Figari e fomos logo fazer o check in não quiseram aceitar-nos porque o avião estava overbooked e tivemos que esperar até todos os passageiros estarem sentados sempre com o risco de nao embarcarmos, o que acabou por não acontecer. A sugestão era ficarmos a dormir em Paris uma noite, apesar de termos as reservas confirmadas. No gate foram simpáticos mas a funcionária do check in era uma francesa incompetente e antipática, que nem sequer conseguiu encontrar as nossas reservas. Tivemos que ir a correr ao balcão da Vueling e ainda nos ameaçou que o voo ia fechar...enfim, uma experiência a não repetir"
Prós: "Good and beverage selection was great"
Contras: "Delayed departure I'm 6'4" and business seat is small Also crew should improve kindness and attention."
Prós: "Crew were really nice and polite"
Contras: "No entertainment, I can't believe how close the seats are to each other. I'm not a very tall person and my knees were hitting the front seat constantly (and the kness of the passenger seating behind me of course)"
Prós: "Movie selection was good."
Contras: "Not really an Iberia issue but Barajas airport needs to fix this. The queues for Passport checks were completely unruly - no single lines, the dividers were left wide rather than keeping people single file, people were then jockeying for position to get through- because most were now risking missing their flight, tempers flared. Everyone was angry. A very unpleasant airport experience. Which certainly lends itself to an unpleasant flight experience. People were so worked up the tension was palpable. A problem easily fixed, if only there was some care. The passport check attendants moved at a snails pace. It felt deliberate. In these trying times, I was not impressed."
Contras: "Cramped by ok"
Prós: "Comfortable flights & on time"
Contras: "Service, flight crew seemed to busy chatting instead of serving."
Prós: "The entertainment was good and some flight attendants were very polite."
Contras: "The last thing I would ever expect from a flight attendant is negligent behavior. A child aged around 5 years old clearly unattended by parents throughout the entire 9 1/2 hour flight to Chicago was not only being disruptive but his behavior could have placed him in danger. From banging the table shut successively against the chair, to walking on top of the seat and placing his hands in the monitor behind him not allowing me to see my screen. Furthermore, his feet and legs dangled and kicked the person immediately next to him across the aisle, creating a dangerous environment for himself and for others as he could have gotten hurt from somebody or a cart passing through. I proceeded to express my concern for the child's safety and the flight attendant expressed these matters are delicate and refused to engage the parent in any type of conversation. This child's screams and incessant yelling lasted the entirety of my flight, hindering ANYBODY from sleeping or watching their entertainment without interruption. Hopefully in the future when faced with not only an extremely disruptive family but a clinically uneasy child, flight attendants will make an effort to at least announce the importance of respecting other people's flight experience. Needless to say this is the very last time I ever fly Iberia. This matter was not only brought to the crew's attention once but three times by three different people."
Prós: "The crew."
Contras: "Fake marketing! They said it will be some snacks for economyXtra, and then 2 hours before the flight sending an email saying that the snakes will be charged! Disappointed!"
Contras: "I paid Xtraeconomy to have some snacks during the fly, and they end up coming with a trolley to pay! Disappointed!"
Contras: "O uso de mascara não foi obrigatório"
Prós: "Nothing, Air Portugal is the worst I have ever experienced. Never fly Air Portugal, you have been warned."
Contras: "A different airline"
Prós: "Horrible service"
Contras: "Nasty people"
Contras: "Boarding procedures"
Prós: "Pontualidade e simpatia da tripulação"
Contras: "Comida, vergonhosa. Bebidas ok"
Prós: "usb Power"
Contras: "The seat padding needs to be improved."
Prós: "We upgraded to first class, so everything was perfect!!"
Prós: "Food taste"
Contras: "No water at toilet....??? No coffee....??? The the movie’s subtitles were out of time."
Prós: "NOTHING.....................DUE TO FLIGHT CONNECTION CANCELLATION TAP AIR PORTUGAL FORCED US TO STAY STUCK IN AMSTERDAM FOR 15 HOURS"
Contras: "EVERYTHING..........................ALL TAP AIR PORTUGAL WAS A DISASTER"
Prós: "THE FLIGHT WAS PLEASANT"
Contras: "I DIDNT LIKE THAT THE TICKET I BOUGHT DIDNT HAVE LUGAGE INCLUDED! I HAD TO PAY 100 EUROS FOR 1 LUGAGE. I COULD BELIEVE A LONG COURSE FLIGHT, A 10 HOURS FLIGHT AND NO LUGAGE! VERY ANOYING!"
Prós: "Assento bom, preco bom, viagem optima"
Contras: "30 min atraso"
Contras: "O voo partiu com um atraso superior a 1 hora"
Prós: "Tripulação muito simpática"
Contras: "Atraso de uma hora"
Contras: "Our flight in Lisbon was scheduled to board an hour before departure. We arrived on-time, went through the line and were then placed in a standing room only area to stand and wait for another 45 minutes before boarding. We were placed near the entrance (I thought to board early as a family) but were later told to join another line when we asked why we sere just standing and waiting while other passengers were walking past us. The communication between staff and between your staff and passengers was poor."
Prós: "A comida era boa"
Contras: "Atraso de uma hora, assentos do mais desconfortavel que existe"
Contras: "Been on schedule"
Prós: "Simpatia da tripulação"
Contras: "Atraso no voo"
Contras: "Pontualidade e simpatia"
Contras: "Gate location information delayed until last minute!"
Contras: "Um atraso muito nenor"
Prós: "Nothing went wrong so it is good enough for me"
Contras: "Pouca experiência da tripulação"
Contras: "Ontem tripulação pouco experiênte"
Contras: "O katering tem de ser melhorado, não se justifica pagar 1180 euros ida e volta e comer uma Sandwich básica!"
Contras: "Food timing, displays for video tiny and no selection possivble."
Prós: "A tripulação era competente e simpática!"
Contras: "Aeroporto sem meios de embarque"
Prós: "clean and fast"
Contras: "use airport finger in Lisbon airport"
Prós: "Tudo óptimo."
Contras: "Política de bagagem alterou e eu desconhecia. Preço do lugar escolhido caríssimo. Preço do vôo elevado. Para voo não lotado."
Prós: "O atraso só foi de 30 minutos."
Contras: "Processo de faturação de bagagens caótico. Colaboradoras de terra indisponíveis para ajudar e prestar esclarecimentos. Tripulação antipatica. Avião alugado a outra companhia."
Contras: "Nada de mau a apontar"
Contras: "Vôo com atraso."
Contras: "Food was terrible ! Please change the menu ...."
Contras: "Atraso de 1h30m"
Prós: "Everything else"
Contras: "The WiFi was expensive and very little total data allowance even in Executive class so very unsatisfactory."
Prós: "chegar a horas"
Contras: "Tempo espera"
Prós: "Hoje em alternativa a horrível pasta de atum fui surpreendido com um wrap vegan - estava bom ! Embora muito desadequado para crianças ...."
Contras: "Como sempre TAP = voo atrasado As justificações (desculpas) são as de sempre) : Restrições no tráfego aéreo, problemas no embarque, congestionamento, etc"
Contras: "Switched planes both ways, changed my paid for seating. No notifications. Excess luggage charges. Would never recommend this airline."
Contras: "Delay and food - terrible"
Prós: "Tripulação excelente, atenta às necessidades dos passageiros e prestável"
Contras: "Lugar pouco confortável. Animação sofrível, aparelhagem antiquada com poucas hipóteses de escolha. Escassos canais de música"
Contras: "Atraso como sempre .... E pergunto : acham que atum é uma refeição que se ofereça as 9:00h da manhã ? Pois ... tal como eu a maior parte dos passageiros recusou (seria menos mau apenas um cockie)"
Contras: "Atraso do voo, mais de 5 horas de atraso para a hora de chegada prevista, com uma espera de mais de 2 horas dentro do avião"
Prós: "Pontualidade ! (O que infelizmente é pouco comum na TAP)"
As companhias aéreas que voam para o Brasil adotaram medidas de segurança adicionais e ajustaram as suas políticas para melhor acomodarem os passageiros. As políticas variam consoante a companhia.
Reforço das medidas de higiene
Limpeza diária, instalação de filtros HEPA na cabina em voos para o Brasil
Uso de máscara obrigatório
Uso de máscara obrigatório a bordo; máscaras fornecidas em voos para o Brasil
Lugares com distanciamento físico
Lugares do meio indisponíveis em voos para o Brasil
Teste antes do voo
Teste de anticorpos e sintomas em voos para o Brasil
Sem taxas de alteração. Pesquisa voos flexíveis para o Brasil