Voos para Brasília

Contras: Your crew didn't smile. They didn't seem very happy. The food was ok, but different from normal American cuisine. I didn't appreciate the crew's comments to some of my fellow passengers about how they we wouldn't eat the food. I would have liked to have been offered more to drink. Additionally I'm glad the crew is fond of one another, but they were loud and distracting. They were nicer to one another than the people flying. I didn't like being barked at and being given confusing directions regarding exiting the plane. Overall I wasn't impressed and would prefer to not fly with your airline again.

Prós: Due to the corona19 virus I was not able to travel and the airline phone lines have been so busy that I’m not sure if I will be able to change my ticket.

Prós: Very helpful crew. Quick boarding process.

Contras: Not much leg room, or space in seats.

Prós: Friendly and great service. Flight attendants like their job. Food was good. Flight on time

Contras: More legroom

Prós: Friendly and great service. Flight attendants like their job. Food was good. Flight on time

Contras: More legroom

Contras: It was good enough.

Prós: Nothing!

Contras: Racists bastards!

Prós: Space, seats, movies.

Contras: I was on a seat at the end, after my seat, the stewardess had their closet and they kept hitting (very strongly) the back of my seat with the door, all the time. They woke me up several times. So not good.

Prós: Very polite and helpful crew. Nice selection of movies in-flight

Prós: I missed my flight.

Contras: Helped me get a different flight. I got zero help getting another flight. Or any credit.

Prós: amazing and great customer service

Prós: nothing really. There were so many rude staff members at this airline. I saw people get yelled at by staff members. They were just trying to get information on the late flights and missed connections. It happened repeatedly. this company has the worst customer service I have seen probably ever.

Contras: They need to care about their customers and care for their customers better. They have a lot to be ashamed of.

Prós: We were the only customers in business class, which was nice. Lots of attention from the crew, and food was good.

Contras: Ummm, THAT was "business class"? Same seats as economy, with middle seat blocked off. Limited recline, no entertainment, no comfort seats. Nice meal, nice drinks, nice service...but I'm a little stunned that a European airline would call this kind of seating "business class". Only thing that separated it from economy class was a curtain, and middle seats blocked off.

Prós: This is how my trip started that day. Missed my checkin window by 10 mins do to waiting in traffic for 45 mins, because of wreck. Got to the ticket counter at 8:35 and my flight my was set to take of at 9:30. There wear others in the same boat as me, we where all flying with American. I will Never ever fly with American again! The Lady was so rude then she said we were disgrutle when we ask to speak to a manger about trying to board even though or flight didnt leave until 9:30. Not Military Friendly at all. So I ran down to Lufthansa and talk with a guy at the ticket counter that was understanding of the sistuation, he told me what to do once a Book my trip through Kayak he checked me in and got me right to the front and on the plane for the next flight that left 2 hours after my missed flight. I book my trip and got through Tsa all before my flight with american even took off. When I boared the plane the cabin crew was very helpful and laughing and joking with the passagners their smiles brighten my day and made me feel at easy. I was stressed out about missing my flight with American Airlines and that lady at the ticket counter that when on got my flight with Lufthanse I felt like they were my friends and that I have been flying with them before. I will always use Lufthansa when fliying back home back to the states! Thank you to flight crew and men and women at the ticket counters!!

Contras: If I could change one thing it would be better food, or the drink protion size or just give out canned drinks. But over all the best flight I have taken in a long time!!

Prós: Trip was canceled

Contras: Trip was canceled without costumer exchange or rebooked

Prós: The crew was friendly and willing to serve.

Contras: Seat could have been more comfortable (it is thin) and more space/pitch between the rows of seats.

Prós: Very polite and helpful crew. Nice selection of movies in-flight

Prós: Inflight services

Contras: Delayed flight, missed connecting flight due to that. On the ground staff should have better coordinated from arrival to boarding of next flight. Chaotic and short staffed security personnel at Frankfurt airport. Overall a pathetic experience

Prós: inflight staff are good but on the ground staff at airport need a great deal of improvement

Contras: Delayed arrival at Bangalore by more than 1 hour.

Prós: Arrived early, nice bus. Class lounges

Contras: Friendly flight attendants, more comfort . Better food. Faster service

Prós: Nice crew great sitting

Contras: Boarding has always been slow with this trip.... disorganized

Prós: Vegetarian option of the food. Constant hydration

Contras: WiFi

Prós: Friendly, quick and efficient crew! Great food too!! My favorite part when in Houston, Texas my starting point, was that I never had to do the self check in, y’all actually had “real” people going the job!!

Contras: Boarding in order, by the seat numbers. That’s the only thing y’all can improve on. It was my first time booking with Lufthansa, and I will definitely book with y’all again.

Prós: This is how my trip started that day. Missed my checkin window by 10 mins do to waiting in traffic for 45 mins, because of wreck. Got to the ticket counter at 8:35 and my flight my was set to take of at 9:30. There wear others in the same boat as me, we where all flying with American. I will Never ever fly with American again! The Lady was so rude then she said we were disgrutle when we ask to speak to a manger about trying to board even though or flight didnt leave until 9:30. Not Military Friendly at all. So I ran down to Lufthansa and talk with a guy at the ticket counter that was understanding of the sistuation, he told me what to do once a Book my trip through Kayak he checked me in and got me right to the front and on the plane for the next flight that left 2 hours after my missed flight. I book my trip and got through Tsa all before my flight with american even took off. When I boared the plane the cabin crew was very helpful and laughing and joking with the passagners their smiles brighten my day and made me feel at easy. I was stressed out about missing my flight with American Airlines and that lady at the ticket counter that when on got my flight with Lufthanse I felt like they were my friends and that I have been flying with them before. I will always use Lufthansa when fliying back home back to the states! Thank you to flight crew and men and women at the ticket counters!!

Contras: If I could change one thing it would be better food, or the drink protion size or just give out canned drinks. But over all the best flight I have taken in a long time!!

Prós: Friendly, quick and efficient crew! Great food too!! My favorite part when in Houston, Texas my starting point, was that I never had to do the self check in, y’all actually had “real” people going the job!!

Contras: Boarding in order, by the seat numbers. That’s the only thing y’all can improve on. It was my first time booking with Lufthansa, and I will definitely book with y’all again.

Contras: Your crew didn't smile. They didn't seem very happy. The food was ok, but different from normal American cuisine. I didn't appreciate the crew's comments to some of my fellow passengers about how they we wouldn't eat the food. I would have liked to have been offered more to drink. Additionally I'm glad the crew is fond of one another, but they were loud and distracting. They were nicer to one another than the people flying. I didn't like being barked at and being given confusing directions regarding exiting the plane. Overall I wasn't impressed and would prefer to not fly with your airline again.

Contras: Severe turbulence and many of the Egyptian passengers didn't understand the announcements and were getting up

Prós: Easy boarding process

Contras: Crew climbed over my seat multiple times in order to get their stuff from the overhead bins. Also loud when people were trying to sleep

Prós: Good movie selection. Attentive crew.

Contras: Lufthansa has poor boarding process causing a delay in our flight. Because our next connection flight (ALSO THROUGH LUFTHANSA) was in 40 mins per their booking, we arrived at the gate just prior to take off to find our flight had been given away and we had “missed” that flight. As a result, we were placed on a flight 4 hours later, resulting in a dangerous attempt at reaching our hotel at 11pm. Will never fly Lufthansa again.

Contras: Better boarding and entertainment

Prós: Friendly and great service. Flight attendants like their job. Food was good. Flight on time

Contras: More legroom

Contras: With the coronavirus breakout it was better if they pass disinfectant wipes especially before meals

Prós: Seats were comfortable

Contras: Please make an announcement to passengers to not be dismissive if their surroundings. Passenger in front of me was has no regard for people behind him. Kept throwing himself in seat aggressively which cause water/food on trail to fall over. Thanks

Prós: It was ok.

Contras: N/A.

Prós: Excelente atención, bebidas y comida durante toco el viaje

Contras: Todo bien

Prós: Everything was comfortable.

Contras: I can't think of anything.

Prós: Staff was very friendly and loved the food.

Contras: For economy class, nothing.

Prós: Crew was very courteous and attentive

Contras: More fruits and green (non-starchy) vegetables

Contras: Food and entertainment cud be better

Prós: The crew was friendly and helpful.

Contras: The aircraft looked new. However the seat widths seemed small. Awkward recline as well. The seats were just not comfortable.

Contras: Include the baggage fee in the price of the ticket

Prós: Comfortable and smooth landing of the Captain.

Contras: Service training for the Crews for being more polite and for having smiling face..., please!!! Everyone was angry for hardworking????

Prós: Ok

Contras: Is ok

Prós: The crew was so nice

Contras: Food can be better

Contras: The seats were so uncomfortable for such a long flight. And they was not enough space between rows. I felt like cattle. It was in humane. My legs were numb several times during flight. My chair would not recline properly. I’m exhausted. Won’t be booking aireuropa ever again.

Contras: Turn on AC. Bigger seats. Better food. Serve drinks more than twice on an 8 hour flight. Actually have soap in the soap dispenser in the bathroom.

Prós: The flight was with Canary Airways not Air Europa Next time I’ll book with Canary Air direct because Air Europa made a mess with the reservation and are hard to reach

Contras: Nothing

Prós: The tablet selection was very variety.

Contras: The announcement was hard to hear the volume was loud but something not quiet understandable

Prós: amazing and great customer service

Prós: Nothing!

Contras: Racists bastards!

Prós: The crew was friendly and willing to serve.

Contras: Seat could have been more comfortable (it is thin) and more space/pitch between the rows of seats.

Prós: Young crew, with positive attitude and very kind and helpful.

Prós: The crew on this flight were excellent professional and friendly. They were also very patient. The best part of the trip.

Contras: The food needs major improvement. What has happened to Lufthansa??? Other people on other flights with Lufthansa complain bitterly about the food. It has gone down hill. People should not be dreaming of Virgin Atlantic food while on a flight with Lufthansa!

Contras: Everything went well

Contras: With the coronavirus breakout it was better if they pass disinfectant wipes especially before meals

Prós: The crew was amazing

Contras: The WiFi

Prós: Crew was nice

Contras: The aisle between seats is too small. There is barely any room for a cart to pass through. If you have any arm out on the aisle arm rest you

Prós: Very polite and helpful crew. Nice selection of movies in-flight

Prós: Very friendly crew, very clean cabin, very comfortable seats

Prós: Crew was very nice

Contras: The aisle between seats are too small. The carts and people can barely make it through. Aisle passengers always get bumped making it a long flight.