Avaliações de viajantes
Avaliação geral
8,1
Excelente
Baseado em 2 023 avaliações
Embarque
8,1
Comfort
8,1
Tripulação
8,7
Entretenimento
7,9
Comida
7,7
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Encontra voos baratos na Azul
Ida e volta
Económica
Informações sobre Azul
| Código IATA | AD |
|---|---|
| Rotas | 453 |
| Rota principal | Brasília to São Paulo Viracopos/Campinas |
| Aeroportos em que opera | 81 |
| Aeroporto principal | São Paulo Viracopos/Campinas |
Avaliações recentes
Classificação
123
55
33
13
18
-
8,0
Prós: they change the gate last min
Contras: Should advise the passagers better
avaliação de
-
9,6
Prós: I loved that even during a pandemic, alcohol in glassware and full meals were served in business class (unlike other airlines, so I avoided them). The lighting looked nice, the crew was professional and attentive, and the bathroom was well maintained. The blanket and pillow were comfy as well. I like the 1-2-1 layout in business class, which leaves window seats with a lot of windows and privacy.
Contras: The headphones were not the most comfortable, sometimes the passenger moving around behind you will shake your seat too, and before take-off the plane was quite hot. Also a lot of the food choices I wanted were gone already but not a big deal as there were many choices.
avaliação de
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3,6
Contras: Two hours stuck at gate with no information. Info on site and at airport on baggage costs different. Left bag behind to fit more cargo. Two days and haven’t delivered bag.
avaliação de
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5,0
Contras: During covid pandemic they put no efforts to show the aircraft clean or maintained the distance between passengers
avaliação de
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9,6
Prós: TV screens on the back of seat
Contras: TV screen stopped working mid-flight. Long wait at gate
avaliação de
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10,0
Prós: p
avaliação de
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2,0
Contras: I couldn't take the flight, because of the sanitary situation, and couldn't get my refund yet
avaliação de
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2,0
Contras: i am trying to obtain a refund, as she was not able to make the flight - held on phone for over 2 hrs on 2 separate occasions
avaliação de
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9,6
Prós: Everything was excellent accept the entertainment.
Contras: Entertainment
avaliação de
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8,6
Prós: Friendly crew and delicious snacks. Comfortable chairs.
Contras: Gate was change and no announcement was made. Could have miss might flight if I didn’t ask someone 30 minutes before boarding. Also could do a little better with the entertainment part. All the channels were in Portuguese. I understand it’s a Brazilian airline but you need to consider your foreign customers. Have some English Channels.
avaliação de
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9,6
Prós: The snacks were great! The check in staff was also really helpful. They even checked my companion and my bag for free.
Contras: The flight was a bit delayed which made getting to the next connection a little stressful especially since we had to recheck our baggage. However, the staff was really kind about it.
avaliação de
-
10,0
Contras: ..
avaliação de
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10,0
Prós: All flights take off on time and arrived on time.
avaliação de
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4,3
Contras: Food!
avaliação de
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3,3
Contras: Food! Communication between airports. They were not prepared in Belem for late travelers from Fortaleza who needed to catch the flight at the last minute to Fort Lauderdale. I.e. security had already left and they had to call them back.
avaliação de
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8,6
Contras: Refreshments were minimal.
avaliação de
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9,6
Prós: The airport is small and easy to get by. The crew was friendly, and I had four seats to myself! It was an excellent experience.
Contras: Food was decent.
avaliação de
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7,6
Prós: extremely attentive crew. courtesy necessaire pack. very clean plane.
avaliação de
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8,3
Prós: extremely considerate crew. Courtesy necessaire pack. very clean plane
avaliação de
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7,6
Prós: extremely gracious crew. very clean plane. courtesy necessaire pack.
Contras: more recent movies options
avaliação de
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4,0
Contras: Would have been better if the first leg of the flight had not been so late that my connection could never work. Got transferred to a later latam flight with connection but still
avaliação de
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3,0
Prós: For business class tickets this was the worst food and boarding I’ve experienced. United airlines are horrible.
avaliação de
-
9,0
Contras: more and more current movie options
avaliação de
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8,6
Prós: The crew was so kind, the food was great. The in flight entertainment was amazing!
Contras: The plane was very cold!
avaliação de
-
10,0
Prós: Very clean airplane and excellent crew
avaliação de
-
9,3
Prós: sidefini landig, merci.
avaliação de
-
9,0
Contras: The food
avaliação de
-
9,0
Contras: The food
avaliação de
-
7,3
Prós: Seat not confortable vry tide
avaliação de
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6,6
Prós: Crew was good but seat very tide for big people. Many close to me not well distributed.
Contras: Space
avaliação de
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6,6
Contras: Bad size almost became a problem... bins are very small
avaliação de
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6,0
Prós: 2 seats, not 3, in this part of Economy
Contras: The bag check price info on the website was completely wrong... At the airport, they asked for USD 100, not USD 30 as the website indicated. Ended up lugging the (heavy) cabin size bag...
avaliação de
-
8,0
Prós: Same comments as before: comfortable airplane, good food and friendly crew.
Contras: There was a long delay in the connection at Viracopos/Campinas: technical problem with the airplane. I arrived approximately 1 hour late in Curitiba (past midnight).
avaliação de
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8,0
Prós: Airplane was comfortable and food was good. The crew was also very friendly.
Contras: There was a long delay in the connection at Viracopos/Campinas: there was a technical problem with the airplane. I arrived very late in Curitiba (approximately 1 hour late).
avaliação de
-
10,0
Prós: Great experience overall
Contras: No complaints
avaliação de
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10,0
Prós: Azul airlines the best !!
avaliação de
-
9,6
Prós: The crew was amazing
avaliação de
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7,6
Prós: crew was kind.
Contras: We almost crashed into other planes on the runway while trying to land. The runway was full/ blocked. We had to accelerate suddenly and ascend back into the clouds. Very bumpy and scary. Pilotes should know runway status in advance of descent.
avaliação de
-
10,0
Prós: Azul is always amazing in terms of service!
Contras: The price!
avaliação de
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8,0
Prós: O entretenimento e a rapidez do voo.
Contras: Para despachar a bagagem foi muito confuso e a comida é fraca. Alimentos processados e pouco saudáveis.
avaliação de
-
7,0
Contras: We landed and spend 45min instide the plan to be able to unboard
avaliação de
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7,0
Prós: The crew as fine!
Contras: The gate at the airport changed
avaliação de
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6,3
Not satisfactory
Prós: I arrived safely and so did my bags
Contras: The delay of over an hour
avaliação de
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5,0
Prós: Flight left on time.
avaliação de
-
5,0
Contras: Plane was dirty, it took flight attendants 1.5 hour to start service after take-off.
avaliação de
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9,3
Prós: They have the friendliest crew I have ever seen in an airline. Specially if you have flown with American Airlines who has the rudest crew I have ever seen.
Contras: Definitely the food. Pretty tasteless and unappealing
avaliação de
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7,3
Contras: Food !!!!
avaliação de
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10,0
Prós: N/A
Contras: N/A
avaliação de
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10,0
Prós: Amazing crew and overall experience
Contras: No complaints on this one
avaliação de
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9,3
Prós: Food
avaliação de
-
9,0
Prós: Polite and friendly crew. Comfortable seats, new plane.
Contras: Definitely the food could be better. It was tasteless.
avaliação de
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9,2
Prós: super punctual
avaliação de
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8,0
Prós: free-snack is good
Contras: non-brazirian customer can pay service fee (i.e. seat-selection,baggage) on Azul websaite.
avaliação de
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5,0
Prós: Nothing in special.
Contras: Boarding: Stay in the line for “several zones” and then put everybody on the same bus is ridiculous. Food is more or less OK, but all the movies can be seen in TV (HBO, Telecine, etc.)
avaliação de
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4,0
Contras: They cheat on us about the place of the seats. Saying was a good place but giving us the worse seats in the plane - just after bathroom where it doesn’t recline and impossible to sleep due traffic
avaliação de
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8,0
Contras: The flight was originally scheduled to depart at 0915 hours but the departure time was changed to 0635 hours without notification. Fortunately I checked my baggage the night before and discovered the change. Not a good deal.
avaliação de
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10,0
Prós: We got all of our bags! No lines. Smooth sailing
avaliação de
-
9,0
Prós: The flight attendants are terrific. A huge packed plane and all were well cared for. The food, while not thrilling, was actually hot.
Contras: Not enough closed captioning in the onboard entertainment system.
avaliação de
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8,3
Contras: Pontualidade
avaliação de
-
8,3
Contras: Very narrow seats
avaliação de
Estado do voo
Mapa de rotas da Azul
Principais aeroportos em que a Azul opera
- Aeroporto de São Paulo Viracopos/Campinas (VCP)
- Aeroporto de Belo Horizonte Tancredo Neves (CNF)
- Aeroporto de Recife Guararapes Intl (REC)
- Aeroporto de Rio de Janeiro Santos Dumont (SDU)
- Aeroporto de Curitiba (CWB)
- Aeroporto de Porto Alegre Salgado Filho (POA)
- Aeroporto de Belém Val De Cans (BEL)
- Aeroporto de Cuiabá M. Rondon (CGB)
- Aeroporto de Brasília (BSB)
- Aeroporto de São Paulo Guarulhos (GRU)
- Aeroporto de São Paulo Congonhas (CGH)
- Aeroporto de Salvador (SSA)
- Aeroporto de Goiânia (GYN)
- Aeroporto de Vitória Eurico de Aguiar Salles (VIX)
- Aeroporto de Manaus Eduardo Gomes Intl (MAO)
Informações de contacto da Azul
- AD Código IATA
- +55 11 4003 3255 Liga
- voeazul.com.br Visita
Dados sobre o estado do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirma sempre a informação indicada aqui com a companhia aérea.