Avaliações de viajantes
Avaliação geral
7,9
Bom
Baseado em 27 709 avaliações
Embarque
8,0
Comfort
7,8
Tripulação
8,4
Entretenimento
7,7
Comida
7,6
Encontra voos baratos na Lufthansa
Ida e volta
Económica
Informações sobre Lufthansa
| Código IATA | LH |
|---|---|
| Rotas | 622 |
| Rota principal | Hamburgo to Munique |
| Aeroportos em que opera | 201 |
| Aeroporto principal | Frankfurt |
Avaliações recentes
Classificação
3980
2234
1351
589
747
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10,0
Prós: The crew was awsome
Contras: The food
avaliação de
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10,0
Prós: The aircraft (operating the route due to the COVID-19 shortage in traffic between the two cities) was extremely nice and quite/comfortable. The service was better than expected, as I didn't expect food to be served on dishes like it was during the pandemic. But it was amazing!
Contras: The crew didn't have their masks on sometimes when coming back into the cabin as they simply forgot (the new norm is hard to get used to) so maybe the airline can stress the mandatory use of face masks at ALL times. Furthermore, for my comfort of the flight (with COVID) the FA's should use gloves
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7,6
Prós: It's good to flight public transit long time I'm the food is really bad pouring food
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2,0
Prós: Nothing
Contras: Flight was cancelled and never got money back
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2,0
Prós: Nothing
Contras: Never returned my money when the flight was canceled
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9,0
Prós: crew
Contras: not enough food
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2,6
Prós: Crew was friendly, but dis not show Seating flexibility based on passengers spacing
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2,0
Prós: Nothing . Flight was cancelled
Contras: Refund people money
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2,0
Contras: Flight was cancelled
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2,0
Prós: I didn’t get the chance to experience the seats because I didn’t get to be on the flight due to a huge mistake of a Lufthansa employee
Contras: Hire better competent people!
avaliação de
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10,0
Prós: The Food and Service was good.
Contras: All good!
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10,0
Prós: Crew was professional and helpful.
Contras: The seat was narrow for business class.
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9,6
Prós: Crew was professional and helpful.
Contras: Seat was narrow for business class.
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2,0
Contras: It was full, Ben if Lufthansa said on their website that they keep physical distance for passangers! Liars!
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2,0
Prós: I was not allowed to board the flight.
Contras: Consistency of communication online and at the airline counter about who is able to fly right now.
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10,0
Contras: Food
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8,0
Contras: There was a dilay
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2,0
Prós: Was put in German Airport jail
Contras: See above. United sold me a ticket they knew would get me sent back after being detained
avaliação de
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2,0
Prós: Getting put in a German Airport jail and being yelled at by men with sub machine guns for being a US Citizen and nothing more.
Contras: United Airlines knew the border was closed and told me since I was only transferring, I’d be fine. It wasn’t fine and I was detained and sent back. Inexcusable
avaliação de
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5,2
Contras: Considering that we’re in the middle of a pandemic no LH ground staff at Heathrow Airport was leading by example wearing protective equipment such as mask or gloves. Further, I found it inexplicably that almost every seat was taken on this flight. If LH knows that the flight is booked close to capacity I would have expected they do their part and due diligence by swapping to a bigger aircraft to help protect people and their customers, it’s not that they wouldn’t have other aircrafts grounded and ready to go... A reduced beverage service is all you can do, really? LH - very disappointing once again
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4,0
Contras: seats were very uncomfortable
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6,0
Prós: The crew positive attitude
Contras: We understand the COVID-19 crisis but a drink on board other than water will not have bid cost impact on Air Canada, for instance juice or cola,... Also, access on internet on board is now payable -$25 for the flight is exaggerated, it should be free knowing the limited number of passengers on board
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10,0
Prós: Very friendly crew, very clean cabin, very comfortable seats
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10,0
Prós: I like the notice given prior before I get to the airport on regard to a free carry-on check in. The staff was friendly and enthusiastic happy giving me the comfort of a nice travel journey. Thank you to all the staff!!!
Contras: Honestly nothing I was really happy with my flight!!!
avaliação de
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6,0
Prós: Wide choice of movies and entertainment
Contras: Better menu options and in-flight service
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2,0
Prós: The audacity of your gross negligence in a time of global pandemic.
Contras: Any semblance of social responsibility or ethical behavior.
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2,0
Prós: Due to the corona19 virus I was not able to travel and the airline phone lines have been so busy that I’m not sure if I will be able to change my ticket.
avaliação de
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7,6
Prós: I had a connection flight which would not be for another 11 hours so I left the airport to get some sleep coming back the same carry-on I have with me now cannot come with me they want me to pay 40euro. In the meantime the flight is 40% empty and plenty of over head and yes is the same size of plane I came in the first place. However the agent was nice after I explain my situation she not charges me.
Contras: Same airline coming from one place have different methods it’s a bit confusing.
avaliação de
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7,0
Prós: We were the only customers in business class, which was nice. Lots of attention from the crew, and food was good.
Contras: Ummm, THAT was "business class"? Same seats as economy, with middle seat blocked off. Limited recline, no entertainment, no comfort seats. Nice meal, nice drinks, nice service...but I'm a little stunned that a European airline would call this kind of seating "business class". Only thing that separated it from economy class was a curtain, and middle seats blocked off.
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2,0
Prós: Nothing!
Contras: Racists bastards!
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10,0
Prós: The crew was amazing
Contras: The WiFi
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10,0
Prós: Vegetarian option of the food. Constant hydration
Contras: WiFi
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7,3
Contras: Very cramped seating, the 5 hour layover in Frankfort was rough, When we landed after 9 hours I wanted to use the restroom and the stewardess said we had to exit the plane immediately
avaliação de
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7,2
Contras: Severe turbulence and many of the Egyptian passengers didn't understand the announcements and were getting up
avaliação de
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7,6
Prós: Easy boarding process
Contras: Crew climbed over my seat multiple times in order to get their stuff from the overhead bins. Also loud when people were trying to sleep
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8,6
Prós: Nice crew
Contras: More comfortable seats
avaliação de
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7,3
Prós: Nice crew great sitting
Contras: Boarding has always been slow with this trip.... disorganized
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7,3
Prós: quality of plane
Contras: check in takes 30 minutes since my visa was in old passport
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10,0
Contras: Internet speed is weak.
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9,3
Contras: With the coronavirus breakout it was better if they pass disinfectant wipes especially before meals
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2,0
Prós: I didn’t even catch this flight - the connection time was impossible causing unnecessary stress!!! Just don’t sell this ticket which such a tight connection.
Contras: Don’t sell an unrealistic connection time
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2,0
Prós: I missed my flight.
Contras: Helped me get a different flight. I got zero help getting another flight. Or any credit.
avaliação de
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9,6
Prós: Comfortable
avaliação de
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10,0
Prós: This is how my trip started that day. Missed my checkin window by 10 mins do to waiting in traffic for 45 mins, because of wreck. Got to the ticket counter at 8:35 and my flight my was set to take of at 9:30. There wear others in the same boat as me, we where all flying with American. I will Never ever fly with American again! The Lady was so rude then she said we were disgrutle when we ask to speak to a manger about trying to board even though or flight didnt leave until 9:30. Not Military Friendly at all. So I ran down to Lufthansa and talk with a guy at the ticket counter that was understanding of the sistuation, he told me what to do once a Book my trip through Kayak he checked me in and got me right to the front and on the plane for the next flight that left 2 hours after my missed flight. I book my trip and got through Tsa all before my flight with american even took off. When I boared the plane the cabin crew was very helpful and laughing and joking with the passagners their smiles brighten my day and made me feel at easy. I was stressed out about missing my flight with American Airlines and that lady at the ticket counter that when on got my flight with Lufthanse I felt like they were my friends and that I have been flying with them before. I will always use Lufthansa when fliying back home back to the states! Thank you to flight crew and men and women at the ticket counters!!
Contras: If I could change one thing it would be better food, or the drink protion size or just give out canned drinks. But over all the best flight I have taken in a long time!!
avaliação de
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9,0
Prós: comfortable seats, quick flight
Contras: in-seat entertainment and a full salami sandwich instead of half for snack
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9,3
Prós: Good food, service, and entertainment
Contras: The seats are not very cushioned
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10,0
Prós: amazing and great customer service
avaliação de
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8,8
Prós: Friendly and great service. Flight attendants like their job. Food was good. Flight on time
Contras: More legroom
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4,0
Prós: Arrived early, nice bus. Class lounges
Contras: Friendly flight attendants, more comfort . Better food. Faster service
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7,3
Prós: Place was clean; crew was nice and attentive
Contras: Seats are small and uncomfortable for long haul flights
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9,0
Contras: It was good enough.
avaliação de
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9,3
Contras: Airline food could always be better. It wasn’t bad though.
avaliação de
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6,6
Prós: Crew was nice
Contras: The aisle between seats is too small. There is barely any room for a cart to pass through. If you have any arm out on the aisle arm rest you
avaliação de
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7,0
Prós: Crew was very nice
Contras: The aisle between seats are too small. The carts and people can barely make it through. Aisle passengers always get bumped making it a long flight.
avaliação de
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4,6
Prós: Space, seats, movies.
Contras: I was on a seat at the end, after my seat, the stewardess had their closet and they kept hitting (very strongly) the back of my seat with the door, all the time. They woke me up several times. So not good.
avaliação de
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10,0
Contras: Everything went well
avaliação de
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7,6
Prós: Very polite and helpful crew. Nice selection of movies in-flight
avaliação de
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7,0
Prós: The crew were friendly enough and willing to serve.
Contras: The seat could have been thicker and softer for greater comfort--instead, it was thin and flimsy. There should also be greater space/pitch between the rows of seats.
avaliação de
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7,0
Prós: The crew was friendly and willing to serve.
Contras: Seat could have been more comfortable (it is thin) and more space/pitch between the rows of seats.
avaliação de
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3,3
Contras: Your crew didn't smile. They didn't seem very happy. The food was ok, but different from normal American cuisine. I didn't appreciate the crew's comments to some of my fellow passengers about how they we wouldn't eat the food. I would have liked to have been offered more to drink. Additionally I'm glad the crew is fond of one another, but they were loud and distracting. They were nicer to one another than the people flying. I didn't like being barked at and being given confusing directions regarding exiting the plane. Overall I wasn't impressed and would prefer to not fly with your airline again.
avaliação de
Estado do voo
Mapa de rotas da Lufthansa
Principais aeroportos em que a Lufthansa opera
- Aeroporto de Frankfurt (FRA)
- Aeroporto de Munique (MUC)
- Aeroporto de Hamburgo (HAM)
- Aeroporto de Londres Heathrow (LHR)
- Aeroporto de Dusseldorf Duesseldorf Intl (DUS)
- Aeroporto de Paris Charles de Gaulle (CDG)
- Aeroporto de Barcelona-El Prat (BCN)
- Aeroporto de Hannover (HAJ)
- Aeroporto de Aeroporto Internacional de Roma (FCO)
- Aeroporto de Bruxelas Bruxelles-National (BRU)
- Aeroporto de Amesterdão Schiphol (AMS)
- Aeroporto de Aeroporto Internacional de Viena (VIE)
- Aeroporto de Estocolmo-Arlanda (ARN)
- Aeroporto de Milão-Malpensa (MXP)
- Aeroporto de Budapeste Ferenc Liszt (BUD)
Informações de contacto da Lufthansa
- LH Código IATA
- +351 707 782 782 Liga
- lufthansa.com Visita
Política de cancelamentos da Lufthansa
À medida que a situação relativa ao coronavírus (COVID-19) evolui, a Lufthansa continuará a atualizar as suas políticas em conformidade. Contacta diretamente a Lufthansa para obteres a informação mais recente sobre as taxas de cancelamento. A informação atualizada sobre as políticas da Lufthansa está disponível aqui: Alertas e Políticas de Viagem da Lufthansa
Dados sobre o estado do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirma sempre a informação indicada aqui com a companhia aérea.