Avaliações de viajantes
Avaliação geral
7,3
Bom
Baseado em 6 639 avaliações
Embarque
7,4
Comfort
7,2
Tripulação
7,6
Entretenimento
7,4
Comida
6,9
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Encontra voos baratos na Etihad Airways
Ida e volta
Económica
Informações sobre Etihad Airways
| Código IATA | EY |
|---|---|
| Rotas | 147 |
| Rota principal | Abu Dhabi Internacional to Kuwait |
| Aeroportos em que opera | 72 |
| Aeroporto principal | Abu Dhabi Internacional |
Avaliações recentes
Classificação
698
594
497
242
209
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10,0
Prós: Everything...
Contras: There wasn’t any entertainment on this flight though which made the time a little difficult to pass...
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10,0
Prós: Crew was great and so was the seats’ comfort.
Contras: Honestly I didn’t find anything missing that any economy class passenger could get... I flew with Etihad before as well and I just love them...
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2,0
Prós: Horrible , in-humans
Contras: Everything
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8,6
Prós: Everything but the crew.
Contras: Crew Behaviour
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8,0
Contras: In food and comfort
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10,0
Prós: Good
Contras: Food you have made batter next time please
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8,3
Prós: Everything was great. Everything was good beyond my expectations and this is too much.. This makes experience simply unforgettable!! For example they have on board air-hostess specialized to deal and play with kids, even with another uniform!! Wooow !! And she was doing great with my 3-year old daughter.
Contras: Catering !!!!!! Meals need to be upgraded internationally to fit all tastes !! Travelers on board on route AUH-LAX are not all from Gulf or India or far Asia. Actually the majority are either from Middle East including Arabian Gulf counties and from United States. But menu on board is always splitted into two choices: One choice fits all and another fits only Indians !!! This would be a great favor if we are on board an Indian airliner, but not for Al-Etihad Airways !! And this is a true problem because any passenger from Middle East or Europe or America CAN NEVER eat that Indian meals which was served on board !! I’m a doctor.. You will have a diarrhea straight forward for the rest of the flight. It’’s hot spices mixed with anything pasta or chicken or vegetables and that’s it. That maybe so much tasty for certain group of people but in a restaurant not on board a flight on air. They are blocking passengers’ choices in food in the other option whatever it is. And situation may got worse if the only other option is for instance is meat because my wife doesn’t eat meat (she’s exceptional.. That’s right) but then she poorly can not eat any meal on board this flight and has to wait for the second meal after another 6 hours. Maybe she will be lucky and she can eat the only second available option for all because we all can not eat the first choice meal which is a must to be Indian. And here I’m specifying it. It’s Indian, not vegetarian meal. Vegetarian meal would be a nice choice acceptable to try for anyone. This must be considered!!! Passengers have nothing to eat except what air-hosts serve them for 16 hours !! So Al-Etihad should kindly know that not half of its passengers on board are Indians. And even Indian passengers they eat our middle east dishes and they find all tasty ! Thanks Appreciate this opportunity Dr. Karim Ali
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5,0
Prós: Need improvement - customer service
Contras: Courtesy
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5,3
Prós: Crew was amazing good friendly and seats was also very comfortable
Contras: The airline should make food better to make travelers satisfied thanks
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9,6
Prós: The Crew was amazing!
Contras: The boarding was late!
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9,3
Prós: Crew was great
Contras: nothing stands out to be improved
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4,6
Prós: New plane well maintained.
Contras: Very poor food quality, boarding member are a bit slow.
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5,6
Prós: Food
Contras: No entertainment system was working
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0,0
Prós: sorry had to cancel due to covid-19
Contras: sorry had to cancel due to covid-19 still waiting for refund ??
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0,0
Prós: sorry had to cancel due to covid-19
Contras: sorry had to cancel due to covid-19...still waiting for refund ??
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0,0
Prós: had to cnx due to covid-19
Contras: had to cnx due to covid-19
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8,0
Prós: Crew were very caring and helpful.
Contras: Bégaye were lost.
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5,0
Contras: 1- To present more than 2 choices of meals, either the main meals or snacks, like Kuwait
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2,0
Prós: did not get the flight,because of no not given correct notice
Contras: don't know,flight missed..virgi s fault 100%
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8,0
Prós: Staff was efficient and pleasant. The food was excellent and nicely served.
Contras: The lie flat seats were narrow and not very comfortable.
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8,4
Prós: Crew members were very helpful and pleasant. The food was excellent and nicely served.
Contras: The lie flat seats were narrow and not very comfortable.
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8,0
Prós: Good crew that did a fine job in accommodating economy customers during a two hour delay.
Contras: No seat back entertainment, but this is perfectly fine considering it was an Airbus A320 on a 3 hour red-eye flight.
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8,0
Prós: Crew was professional and food was very good. Entertainment was really good.
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3,2
Prós: N/A
Contras: Boarding was very poorly managed. Did not board using zones and kept standing for up to 30-40 mins on the aero bridge.
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8,0
Contras: In terms of comfort, Etihad offers a good level!
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5,0
Prós: The planes were clean and well maintained. The eye masks were cool - reversible with writing to do not disturb or wake for food.
Contras: Staff all seemed like they didn’t want to be there. A menu for the food options so you know what you are choosing from - the staff didn’t know what they were serving. A snack/drinks bar to help yourself when you need through the flight.
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9,0
Prós: Crew was great. Apartment class was great!
Contras: Don't put on the airport board that the plane is boarding when it is not
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5,6
Prós: The food was good
Contras: The chair is crazy small and tide was really not comfortable at all . I wish they could make it a little bit bigger
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8,0
Prós: On time arrival and departure Aircraft excellent
Contras: In flight Service was mediocre at best Baggage arrival very late despite priority tag
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8,3
Prós: The aircraft was good Ahead of time arrival Immigration at AbuDhabi
Contras: In tag
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6,0
Prós: crew was amazing
Contras: no traveller pack, toothpaste, etc. seats too tight.
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10,0
Prós: Everything was great from the crew to the seats to the food. Right now this tops all my previous trips with other airlines.
Contras: Devices need to be checked as the handheld device on my seat (24H) was not functional. That's not really a complaint but merely a feedback.
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4,0
Prós: It’s OK
Contras: Need improvements
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3,6
Prós: Not satisfied
Contras: Need improvements
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4,6
Prós: It’s OK
Contras: Need improvements
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4,6
Prós: Nothing
Contras: Need improvements
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4,6
Contras: No screens or headphones on board, you had to download an app on your phone and use your own earphones to watch a very limited amount of films/tv shows. Very tight seats, not reclining enough. It was like being on a low cost flight but for 5 hours. Very uncomfortable.
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8,6
Prós: The seat. The BC lounge , the A380 BC. The food the service all ex excellent !
Contras: The crew wasn’t friendly at all, not personal at all , I even brought chocolates all the way from California and only got a thank you from one cabin crew. Not friendly or personal at all
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8,6
Prós: The crew was impeccable , but unfortunately no character , no personality or friendliness . Very stoic and good as far as service. But not friendly at all . And I was in BC, brought them chocolates and e everything
Contras: The crew could be more friendly , more personal
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10,0
Prós: Great flight....enjoyed it thoroughly.....
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9,6
Contras: Slight inconvenience having to wait for a connecting flight, which delayed our arrival plans at the destination....
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3,3
Contras: 1. The crew from Abu Dhabi to Belgrade was appalling. As we touched down at Belgrade Tesla airport, and were still taxiing, many passengers stood up, opened up the overhead compartments, took out their carry-on bags (some were pretty big hard top) and left it on the aisle. The overhead compartment doors were left open and once or twice the crew at the back murmured them to sit on their seats and strap themselves. But neither did the crew come up to severely reprimand them nor did the passengers seem to care. IT WAS THE MOST SHOCKING EXPERIENCE in my over 25 years of flying. Terrible service on part of Etihad Crew. 2. We'd just an hour's transit in Abu Dhabi airport and there were numerous passengers still trying to disembark from the Kochi-Abu Dhabi flight, pass through security checks, walk quite a distance to the gate and then get on to the bus to board the aircraft. Strangely there was no Etihad personnel helping us to navigate through this absolute chaos. Many people, young and old, were literally running with their bags. Some of us yelled that we'd a short connection and then one of the ground staff tried to make way for us to navigate through the huge queues waiting for security. This process could've been managed infinitely better. Just imagine if there were elderly passengers or little children? 3. Food was terrible. I'm a vegetarian and usually Asian vegetarian is reasonably good. In this case the rice was poorly cooked (grainy), lacked any variety (anybody who's familiar with Asian food can assure you that there're amazingly tasty and healthy vegetarian dishes that can be prepared - if Etihad needs help they're welcome to contact me). I'm surprised by all this. Try Emirates and one can see the quality of the food. 4. We'd to collect our boarding passes at Belgrade airport. We've a carte de legitimation (CDL) residence card for Switzerland but it seemed obvious that the ground staff at Belgrade have no clue what a Swiss CDL looks like. My wife who's a South African national cannot obviously enter Switzerland without a visa but the CDL is a legitimate document and that should have been it. Further we'd been checked in from Kochi to Zurich (and our bags had been checked through to ZRH). It's obvious that Belgrade staff are poorly trained and it caused unnecessary waiting time (nearly 30 minutes) and senior staff had to be summoned to clarify. I'm terribly disappointed with the overall service of Etihad. I'll never fly through Belgrade for sure. It's horrible and the travel desk were not particularly helpful. In fact I'm considering never to fly Etihad again.
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10,0
Prós: Amazing crew and excellent food and beverage choices
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6,3
Prós: Very unprofessional crew, particularly Katarina who had quite an attitude and twice left out the last four rows for drinks and coffee. Simply out of laziness.
Contras: Online check-in had website issues and did not allow seat selection. Web check-in and on board service need significant improvements. Would not fly Etihad again; much higher standards and better service with Emirates or Qatar Air.
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5,0
Prós: Ok
Contras: Comfort
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2,5
Prós: Ok
Contras: Comfortable
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10,0
Prós: The crew was amazing!
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9,6
Prós: Crew was amazing. Service is top notch. You get to eat whatever you want whenever you want (no fixed time for menu serving).
Contras: The in flight internet should be of better value for business travelers. Emirates offers full flight connection for business and first class.
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10,0
Prós: comfortable
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5,3
Contras: More entertainment and food options. Service not in line with price charged for the flight
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5,3
Contras: Caboj crew were unfriendly and bordering on being rude. The basic rule of any service is to smile but when you've cabin staff whi look grumpy on a 7h flight that speaks of poor training of cabin staff. Etihad needs to do much better to retain customers on this hot segment.
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6,6
Prós: Crew were responsive. 787 has more legroom & better recliner, window shading was amazing
Contras: Vegetarian food quality needs improvement
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5,6
Prós: Seat was not super comfortable. Crew was excellent.
Contras: There was no online checkin or any ability to choose seats on your app.
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2,6
Prós: Nothing
Contras: The seat were not adjustable and the snake were poor and no entertainment on board ... poor boarding with buses and arrived with buses
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3,0
Prós: The seat 21A was absolutely horrid inducing claustrophobia due to limited space all around on a full flight long delayed on ground after taxiing for departure.
Contras: Etihad needs to be more sensitive of passenger comfort and avoid being so stingy with economy class seats (21A)
avaliação de
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4,3
Contras: The seat was not comfortable in the flight from Toronto to Abu Dhabi. I was served wrong food. The food was tasteless. The crew was giving on half glass of water when asked for. It felt as if they were scared to give water to drink
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10,0
Prós: Everything
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10,0
Prós: Seat spacing, food, crew Everything
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4,0
Contras: Missing a bag , longer wait time at Abu Dhabi
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10,0
Prós: Crew and seats
Contras: Sound system,, entertainment system should not be turned off 25min before landing
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Estado do voo
Mapa de rotas da Etihad Airways
Principais aeroportos em que a Etihad Airways opera
- Aeroporto de Abu Dhabi Internacional (AUH)
- Aeroporto de Londres Heathrow (LHR)
- Aeroporto de Riade King Khaled Intl (RUH)
- Aeroporto de Cairo (CAI)
- Aeroporto de Dammam King Fahad Intl (DMM)
- Aeroporto de Mumbai Chhatrapati Shivaji Intl (BOM)
- Aeroporto de Kuwait (KWI)
- Aeroporto de Mascate Seeb (MCT)
- Aeroporto de Manama Bahrain Internacional (BAH)
- Aeroporto de Nova Deli Indira Gandhi Intl (DEL)
- Aeroporto de Cochin (COK)
- Aeroporto de Jidá King Abdulaziz Intl (JED)
- Aeroporto de Banguecoque Suvarnabhumi (BKK)
- Aeroporto de Doha Hamad (DOH)
- Aeroporto de Islamabad Intl (ISB)
Informações de contacto da Etihad Airways
- EY Código IATA
- +34 902 030 911 Liga
- etihad.com Visita
Política de cancelamentos da Etihad Airways
À medida que a situação relativa ao coronavírus (COVID-19) evolui, a Etihad Airways continuará a atualizar as suas políticas em conformidade. Contacta diretamente a Etihad Airways para obteres a informação mais recente sobre as taxas de cancelamento. A informação atualizada sobre as políticas da Etihad Airways está disponível aqui: Alertas e Políticas de Viagem da Etihad Airways
Dados sobre o estado do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirma sempre a informação indicada aqui com a companhia aérea.