Avaliações de viajantes
Avaliação geral
7,3
Bom
Baseado em 6 607 avaliações
Embarque
7,4
Comfort
7,2
Tripulação
7,6
Entretenimento
7,4
Comida
6,9
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Encontra voos baratos na Etihad Airways
Ida e volta
Económica
Informações sobre Etihad Airways
| Código IATA | EY |
|---|---|
| Rotas | 147 |
| Rota principal | Abu Dhabi Internacional to Mascate Seeb |
| Aeroportos em que opera | 72 |
| Aeroporto principal | Abu Dhabi Internacional |
Avaliações recentes
Classificação
691
593
494
242
208
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5,6
Prós: Food
Contras: No entertainment system was working
avaliação de
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0,0
Prós: sorry had to cancel due to covid-19
Contras: sorry had to cancel due to covid-19 still waiting for refund ??
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0,0
Prós: sorry had to cancel due to covid-19
Contras: sorry had to cancel due to covid-19...still waiting for refund ??
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0,0
Prós: had to cnx due to covid-19
Contras: had to cnx due to covid-19
avaliação de
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8,0
Prós: Crew were very caring and helpful.
Contras: Bégaye were lost.
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5,0
Contras: 1- To present more than 2 choices of meals, either the main meals or snacks, like Kuwait
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2,0
Prós: did not get the flight,because of no not given correct notice
Contras: don't know,flight missed..virgi s fault 100%
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8,0
Prós: Staff was efficient and pleasant. The food was excellent and nicely served.
Contras: The lie flat seats were narrow and not very comfortable.
avaliação de
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8,4
Prós: Crew members were very helpful and pleasant. The food was excellent and nicely served.
Contras: The lie flat seats were narrow and not very comfortable.
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8,0
Prós: Good crew that did a fine job in accommodating economy customers during a two hour delay.
Contras: No seat back entertainment, but this is perfectly fine considering it was an Airbus A320 on a 3 hour red-eye flight.
avaliação de
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8,0
Prós: Crew was professional and food was very good. Entertainment was really good.
avaliação de
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3,2
Prós: N/A
Contras: Boarding was very poorly managed. Did not board using zones and kept standing for up to 30-40 mins on the aero bridge.
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8,0
Contras: In terms of comfort, Etihad offers a good level!
avaliação de
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5,0
Prós: The planes were clean and well maintained. The eye masks were cool - reversible with writing to do not disturb or wake for food.
Contras: Staff all seemed like they didn’t want to be there. A menu for the food options so you know what you are choosing from - the staff didn’t know what they were serving. A snack/drinks bar to help yourself when you need through the flight.
avaliação de
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9,0
Prós: Crew was great. Apartment class was great!
Contras: Don't put on the airport board that the plane is boarding when it is not
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5,6
Prós: The food was good
Contras: The chair is crazy small and tide was really not comfortable at all . I wish they could make it a little bit bigger
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8,0
Prós: On time arrival and departure Aircraft excellent
Contras: In flight Service was mediocre at best Baggage arrival very late despite priority tag
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8,3
Prós: The aircraft was good Ahead of time arrival Immigration at AbuDhabi
Contras: In tag
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6,0
Prós: crew was amazing
Contras: no traveller pack, toothpaste, etc. seats too tight.
avaliação de
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10,0
Prós: Everything was great from the crew to the seats to the food. Right now this tops all my previous trips with other airlines.
Contras: Devices need to be checked as the handheld device on my seat (24H) was not functional. That's not really a complaint but merely a feedback.
avaliação de
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4,0
Prós: It’s OK
Contras: Need improvements
avaliação de
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3,6
Prós: Not satisfied
Contras: Need improvements
avaliação de
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4,6
Prós: It’s OK
Contras: Need improvements
avaliação de
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4,6
Prós: Nothing
Contras: Need improvements
avaliação de
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4,6
Contras: No screens or headphones on board, you had to download an app on your phone and use your own earphones to watch a very limited amount of films/tv shows. Very tight seats, not reclining enough. It was like being on a low cost flight but for 5 hours. Very uncomfortable.
avaliação de
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8,6
Prós: The seat. The BC lounge , the A380 BC. The food the service all ex excellent !
Contras: The crew wasn’t friendly at all, not personal at all , I even brought chocolates all the way from California and only got a thank you from one cabin crew. Not friendly or personal at all
avaliação de
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8,6
Prós: The crew was impeccable , but unfortunately no character , no personality or friendliness . Very stoic and good as far as service. But not friendly at all . And I was in BC, brought them chocolates and e everything
Contras: The crew could be more friendly , more personal
avaliação de
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10,0
Prós: Great flight....enjoyed it thoroughly.....
avaliação de
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9,6
Contras: Slight inconvenience having to wait for a connecting flight, which delayed our arrival plans at the destination....
avaliação de
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3,3
Contras: 1. The crew from Abu Dhabi to Belgrade was appalling. As we touched down at Belgrade Tesla airport, and were still taxiing, many passengers stood up, opened up the overhead compartments, took out their carry-on bags (some were pretty big hard top) and left it on the aisle. The overhead compartment doors were left open and once or twice the crew at the back murmured them to sit on their seats and strap themselves. But neither did the crew come up to severely reprimand them nor did the passengers seem to care. IT WAS THE MOST SHOCKING EXPERIENCE in my over 25 years of flying. Terrible service on part of Etihad Crew. 2. We'd just an hour's transit in Abu Dhabi airport and there were numerous passengers still trying to disembark from the Kochi-Abu Dhabi flight, pass through security checks, walk quite a distance to the gate and then get on to the bus to board the aircraft. Strangely there was no Etihad personnel helping us to navigate through this absolute chaos. Many people, young and old, were literally running with their bags. Some of us yelled that we'd a short connection and then one of the ground staff tried to make way for us to navigate through the huge queues waiting for security. This process could've been managed infinitely better. Just imagine if there were elderly passengers or little children? 3. Food was terrible. I'm a vegetarian and usually Asian vegetarian is reasonably good. In this case the rice was poorly cooked (grainy), lacked any variety (anybody who's familiar with Asian food can assure you that there're amazingly tasty and healthy vegetarian dishes that can be prepared - if Etihad needs help they're welcome to contact me). I'm surprised by all this. Try Emirates and one can see the quality of the food. 4. We'd to collect our boarding passes at Belgrade airport. We've a carte de legitimation (CDL) residence card for Switzerland but it seemed obvious that the ground staff at Belgrade have no clue what a Swiss CDL looks like. My wife who's a South African national cannot obviously enter Switzerland without a visa but the CDL is a legitimate document and that should have been it. Further we'd been checked in from Kochi to Zurich (and our bags had been checked through to ZRH). It's obvious that Belgrade staff are poorly trained and it caused unnecessary waiting time (nearly 30 minutes) and senior staff had to be summoned to clarify. I'm terribly disappointed with the overall service of Etihad. I'll never fly through Belgrade for sure. It's horrible and the travel desk were not particularly helpful. In fact I'm considering never to fly Etihad again.
avaliação de
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10,0
Prós: Amazing crew and excellent food and beverage choices
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6,3
Prós: Very unprofessional crew, particularly Katarina who had quite an attitude and twice left out the last four rows for drinks and coffee. Simply out of laziness.
Contras: Online check-in had website issues and did not allow seat selection. Web check-in and on board service need significant improvements. Would not fly Etihad again; much higher standards and better service with Emirates or Qatar Air.
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5,0
Prós: Ok
Contras: Comfort
avaliação de
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2,5
Prós: Ok
Contras: Comfortable
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10,0
Prós: The crew was amazing!
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9,6
Prós: Crew was amazing. Service is top notch. You get to eat whatever you want whenever you want (no fixed time for menu serving).
Contras: The in flight internet should be of better value for business travelers. Emirates offers full flight connection for business and first class.
avaliação de
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10,0
Prós: comfortable
avaliação de
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5,3
Contras: More entertainment and food options. Service not in line with price charged for the flight
avaliação de
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5,3
Contras: Caboj crew were unfriendly and bordering on being rude. The basic rule of any service is to smile but when you've cabin staff whi look grumpy on a 7h flight that speaks of poor training of cabin staff. Etihad needs to do much better to retain customers on this hot segment.
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6,6
Prós: Crew were responsive. 787 has more legroom & better recliner, window shading was amazing
Contras: Vegetarian food quality needs improvement
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5,6
Prós: Seat was not super comfortable. Crew was excellent.
Contras: There was no online checkin or any ability to choose seats on your app.
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2,6
Prós: Nothing
Contras: The seat were not adjustable and the snake were poor and no entertainment on board ... poor boarding with buses and arrived with buses
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3,0
Prós: The seat 21A was absolutely horrid inducing claustrophobia due to limited space all around on a full flight long delayed on ground after taxiing for departure.
Contras: Etihad needs to be more sensitive of passenger comfort and avoid being so stingy with economy class seats (21A)
avaliação de
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4,3
Contras: The seat was not comfortable in the flight from Toronto to Abu Dhabi. I was served wrong food. The food was tasteless. The crew was giving on half glass of water when asked for. It felt as if they were scared to give water to drink
avaliação de
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10,0
Prós: Everything
avaliação de
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10,0
Prós: Seat spacing, food, crew Everything
avaliação de
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4,0
Contras: Missing a bag , longer wait time at Abu Dhabi
avaliação de
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10,0
Prós: Crew and seats
Contras: Sound system,, entertainment system should not be turned off 25min before landing
avaliação de
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4,6
Contras: The Seats were really old and no new movies
avaliação de
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8,0
Contras: Sure
avaliação de
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8,0
Prós: I slept. Food was fine even though I forgot to order vegetarian. Movie selection seemed extensive too.
Contras: No a lot.
avaliação de
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6,4
Prós: The crew was sufficient and polite. Seats are average. Food was extremely limited. Underwhelmed but, frankly, exhausted with the process of trying to get out.
Contras: Communication of flight departure time was not provided causing us to miss our flight and requiring over 2 hours on a cell call to Bangladesh to book a 24 hr delay which was further confused by computer glitches. Poor customer service at the flight checkin desk in Kathmandu who are, apparently, limited in what they can assist with.
avaliação de
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9,3
Prós: Business Class Seats were comfortable
avaliação de
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10,0
Prós: The crew was very good.
Contras: Food needs to be improved. More space near washrooms and for moving around in long flights should be provided.
avaliação de
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7,0
Prós: Mango juice was good. Food was good. Crew was friendly and fast.
Contras: More leg room please. Better entertainment. More reclining of seats required. Softer seats.
avaliação de
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7,0
Prós: The crew was good. Loved the mango juice and veg food.
Contras: The seats are hard. More leg room please. Better entertainment with more recent clicks required. Toilet seat needs to stay upright. The eating tables should be straight. Should be able to recline our seats more.
avaliação de
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7,3
Contras: There was a delay of more than 1 hour.
avaliação de
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4,6
Contras: Entertaintmebt was poor, and quality of screen was bad
avaliação de
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2,0
Prós: Nothing
Contras: Everything!
avaliação de
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9,6
Contras: Off boarding in Abu Dhabi
avaliação de
Estado do voo
Mapa de rotas da Etihad Airways
Principais aeroportos em que a Etihad Airways opera
- Aeroporto de Abu Dhabi Internacional (AUH)
- Aeroporto de Londres Heathrow (LHR)
- Aeroporto de Cairo (CAI)
- Aeroporto de Amã Queen Alia Intl (AMM)
- Aeroporto de Kuwait (KWI)
- Aeroporto de Mumbai Chhatrapati Shivaji (BOM)
- Aeroporto de Mascate Seeb (MCT)
- Aeroporto de Manchester (MAN)
- Aeroporto de Paris Charles de Gaulle (CDG)
- Aeroporto de Frankfurt (FRA)
- Aeroporto de Dammam King Fahad Intl (DMM)
- Aeroporto de Riade King Khaled Intl (RUH)
- Aeroporto de Sydney (SYD)
- Aeroporto de Melbourne (MEL)
- Aeroporto de Munique (MUC)
Informações de contacto da Etihad Airways
- EY Código IATA
- +34 902 030 911 Liga
- etihad.com Visita
Política de cancelamentos da Etihad Airways
À medida que a situação relativa ao coronavírus (COVID-19) evolui, a Etihad Airways continuará a atualizar as suas políticas em conformidade. Contacta diretamente a Etihad Airways para obteres a informação mais recente sobre as taxas de cancelamento. A informação atualizada sobre as políticas da Etihad Airways está disponível aqui: Alertas e Políticas de Viagem da Etihad Airways
Dados sobre o estado do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirma sempre a informação indicada aqui com a companhia aérea.