Avaliações de viajantes
AVALIAÇÃO GERAL
7,2
Bom
Baseado em 5 332 avaliações
No geral
7,4
Embarque
7,3
Comfort
7,2
Tripulação
7,9
Entretenimento
6,6
Comida
7,0
Encontra voos baratos na TAP AIR PORTUGAL
Ida e volta
Económica
Informações sobre TAP AIR PORTUGAL
| Código IATA | TP |
|---|---|
| Rotas | 208 |
| Rota principal | Funchal Aeroporto da Madeira to Lisboa Aeroporto Humberto Delgado |
| Aeroportos em que opera | 83 |
| Aeroporto principal | Lisboa Aeroporto Humberto Delgado |
Avaliações recentes
Classificação
555
459
392
207
208
-
0,0
Prós: The flight got cancelled without any communication with me. No refund, very poor customer service.
Contras: Communication!!!
avaliação de
-
8,6
Prós: Seats are way more comfortable than other flight companies
Contras: Crew could have been more patient
avaliação de
-
10,0
Prós: The extra legroom in the Classic Package Seats.
Contras: The snacks where a little on the dull tasteless side.
avaliação de
-
0,0
Prós: NOTHING because they cancelled the flight and wanted to charge me 100% more for an alternate flight during the corona virus crisis. They were price gouging which is unforgivable
Contras: Their leadership has much to do in terms of their actions in a pandemic situation. Shame on them!!!
avaliação de
-
2,0
Prós: I could not fly. No return ticket on march 23, 2020. Justfly.com did not help me
Contras: It is always better to buy tickets through the airline.
avaliação de
-
8,6
Contras: All seats are uncomfortable on all planes
avaliação de
-
8,6
Contras: Seats are very uncomfortable in all planes
avaliação de
-
9,0
Prós: Flight was on time. Seats were comfortable. Plenty of food was included in the flight. And service was good.
Contras: Greater weight allowance for carry-on luggage.
avaliação de
-
10,0
Prós: Great customer service!
Contras: NA
avaliação de
-
6,3
Prós: Food
Contras: I didn’t have time to make my second flight. This ruined our first day of vacation, completely. Not happy!!
avaliação de
-
8,8
Prós: Much more comfortable than I expected. Attentive flight attendants.
Contras: After flying cheapi airlines, norhing. It was a great experience.
avaliação de
-
8,0
Prós: The seats are comfortable.nice leg room.
Contras: Boarding on every airplane company seems off. Sitting in seat 6D and I’m in the second to last boarding group. That cheese on the burger pricing for getting on before others is getting old. Be better.
avaliação de
-
2,0
Prós: Nothing, Air Portugal is the worst I have ever experienced. Never fly Air Portugal, you have been warned.
Contras: A different airline
avaliação de
-
10,0
Contras: It was delayed on our way to destination. Also wish it was a direct flight to ponta delgado instead of going through lisbon. It was too much back and forth.
avaliação de
-
6,0
Prós: The on-board entertainment
Contras: More food, more water
avaliação de
-
6,0
Prós: Boarded fast
Contras: Hours of flight
avaliação de
-
6,0
Prós: Quick flight
Contras: Bad delay, long security line there
avaliação de
-
5,6
Prós: Smooth flight
Contras: More food, more water
avaliação de
-
9,0
Prós: Amazing crew
Contras: Food was ok. Seat was crowded. Everything else was excellent.
avaliação de
-
9,0
Prós: Yes, it was comfortable and they r nice.
Contras: Ummmm delayed both flights were delayed, it was annoying
avaliação de
-
7,6
Prós: The crew were very nice overall but one flight attendant in particular was incredible. I didn’t get a name but he was friendly, welcoming, and kind.
Contras: I sat in an emergency row with an empty seat to my left and really did not like how the passenger in the row behind me kept getting up and walking into my row to get his stuff from the bins.
avaliação de
-
7,3
Prós: TAP always has great team members and crew. They are polite, professional and helpful. The flight itself is comfortable and relaxing; very enjoyable.
Contras: TAP does not check your bags all the way through if you are having a layover. This makes NO SENSE and requires that you retrieve your luggage from baggage claim, and then check in once more and then another trip through security once again! This never happens in the US - one of the few things we get right. Also, I have never had to board a plan from the tarmac since 1970 in the US - why do we have to always wait for and take buses from our check in gate out to the flight line? And how is this ever considered, "Premium Boarding?" It's like a cattle car. Fix these things and I will sing the praises of TAP forever.
avaliação de
-
2,0
Prós: The price was good. The staff really tried to help, but the restrictions from TAP headquarters made them effectively powerless
Contras: The flight was canceled last minute. TAPs phone support were not allowed to reschedule anyone on alternate carriers, but told me that the check in agents had that power. Meanwhile, the check in agents in Boston had been banned by TAP headquarters to rebook anyone on other carriers, and were unaware that the phone support were giving the passengers conflicting information. In the end I was automatically rebooked for a flight 72 hours later (not realistic for me...). I gave up and headed home from the airport after 2 hours. People who needed help with hotel bookings (not me luckily) most likely had to wait in line a lot longer than that
avaliação de
-
3,3
Prós: Missed the connection because TAP from Vienna arrrives late. The cre who received us at Lisbon airport was very helpful
Contras: TAP being on time and giving a reason why the flight was late
avaliação de
-
10,0
Prós: TAP is great to fly, friendly, safe and solid, nice crew
avaliação de
-
10,0
Prós: I liked the food
avaliação de
-
3,0
Prós: Not much. Poor service, bad crew
Contras: Better service
avaliação de
-
4,8
Prós: Sleeping and being left alone
Contras: Food, Service by cabin crew because they never smiled
avaliação de
-
3,6
Prós: Sleeping.
Contras: 1 hour delay Duden to luggages!
avaliação de
-
10,0
Prós: Service was great and the airplane was very well maintained.
Contras: More water, I was thirsty most of the time.
avaliação de
-
3,0
Contras: Seats were atrociously uncomfortable for a 6'1" man. Less than zero leg room due to ridiculously tight row spacing and non-reclining seatbacks. Had to attempt to cram in sideways - resulting in serious pain by the time the flight finally landed. Intercom system, especially from the captain, was painfully grating and loud. Boarding was extremely slow, in part because gate personnel made no effort whatsoever to police and enforce the four-group boarding process (premium - no carry-on - group A - group B). People boarded whenever they felt like it, many carrying on huge backpacks and multiple other pieces. Will definitely avoid TAP in future.
avaliação de
-
10,0
Prós: The flat bed
Contras: The Captain made loud announcements waking you up
avaliação de
-
10,0
Contras: Easy checkin, friendly staff, nice quick flight
avaliação de
-
8,8
Prós: All services were very good.
Contras: Overnight sleeping in extended seats in Business Class were cramped.
avaliação de
-
2,0
Prós: nothing - they misinformed me left and right so I couldnt make properly informed decisions and then denied me boarding and told me to pay for a new flight after having spent over 750 and 3 days 2 nights at the airport due to the mishaps.
Contras: staff that gives the correct information so u can properly plan for the check in and boarding procedures and compassion to advocate to let me onto the flight they made me jump thru hoops just to get onto.
avaliação de
-
8,6
Prós: TAP HAS THE MOST COMFORTABLE SEATS THAT RECINE VERY VERY FAR.
Contras: CREW NEVER CAME AROUND AND OFFERED WATER, LIKE OTHER AIRLINES DO. THIS IS ESSENTIAL FOR GOOD HEALTH DURING A LONG FLIGHT OF 7.5 HOURS, AND SITTING ON THE PLANE FOR A TOTAL OF 8.5 HOURS.....
avaliação de
-
10,0
Prós: Clear communication about delays and boarding, comfortable seats, great service.
avaliação de
-
10,0
Prós: Amazing punctuality, both on the way out to Lisbon and on the return to London.
Contras: Cannot really think of anything that needed attention on these flights.
avaliação de
-
9,0
Prós: New airbus neo great entertainment set up and comfortable seats . Excellent food in economy and very professional crew with personality
Contras: Economy fare was great until 95 euro for a single bag added to stowage was added on . With Ridiculously high baggage charges watch out if you are flying economy. Sort of negates the benefits of economy
avaliação de
-
8,0
Prós: The crew was outstanding!
Contras: Slightly more comfortable seats would have been helpful.
avaliação de
-
8,6
Prós: The food was great and the screw were nice and young .
Contras: The boarding process and charging 95 dollars for an extra bag is crazy.
avaliação de
-
10,0
Prós: Nice and friendly crew
Contras: None
avaliação de
-
7,2
Prós: Food is not really included and the seat DONT recline. But the crew were great and boarding was easy
Contras: More food , comfortable seats
avaliação de
-
2,0
Prós: Horrible service
Contras: Nasty people
avaliação de
-
2,6
Prós: The entertainment was ok.
Contras: Everything else was terrible. From check-in to boarding to flight.
avaliação de
-
5,6
Contras: Customer service from the crew, it could be nicer and better attitude and more positive.
avaliação de
-
5,0
Prós: The price is affordable
avaliação de
-
4,0
Prós: The lady checking me in was nice
Contras: Items were stolen from my bag
avaliação de
-
2,6
Contras: TAP doesn't understand the first thing about customer service.
avaliação de
-
8,6
Prós: The crew was super nice. Everything went smoothly.
Contras: My gluten free meal had a carrot cake... the first ingredient was Wheat! If you have any type of allergy do not trust their food!
avaliação de
-
2,0
Prós: There is nothing to like about the flight
Contras: There was no entertainment , no food for a 4 hour flight. The flight is more expensive than other airlines. I will not recommend or flight with them again. The flight was full and I think the route is profitable to them. I guess if you can exploit people, why not do it.
avaliação de
-
9,0
Prós: It was on time and everything went well
Contras: They could have offered more water
avaliação de
-
8,0
Contras: The crew not sympathique
avaliação de
-
5,6
Contras: Boarding procedures
avaliação de
-
3,3
Contras: 30 min late, exaggerated extra charge for a small suitcase, food was a dry sandwich.
avaliação de
-
5,0
Contras: The flight was delayed. Food is miserable.
avaliação de
-
10,0
Prós: Pontualidade e simpatia da tripulação
Contras: Comida, vergonhosa. Bebidas ok
avaliação de
-
8,4
Prós: Average friendliness of crew, paying for extra leg room seat is a must
Contras: Food with a taste, rather than dull
avaliação de
-
6,6
Prós: New plane, great seating.
Contras: Food should be tastier and boarding should be more efficient and on time.
avaliação de
-
4,0
Prós: It was Okay
Contras: I m disappointed with the online deal I have booked my self with two checked bags & paid extra for that but I had to pay £ 80/-
avaliação de
Estado do voo
Mapa de rotas da TAP AIR PORTUGAL
Rotas de voos mais procuradas
Principais aeroportos em que a TAP AIR PORTUGAL opera
- Aeroporto de Lisboa Aeroporto Humberto Delgado (LIS)
- Aeroporto de Porto Aeroporto Francisco Sá Carneiro (OPO)
- Aeroporto de Paris-Orly (ORY)
- Aeroporto de Funchal Aeroporto da Madeira (FNC)
- Aeroporto de Madrid-Barajas (MAD)
- Aeroporto de Londres Heathrow (LHR)
- Aeroporto de Aeroporto Internacional de Genebra (GVA)
- Aeroporto de Barcelona-El Prat (BCN)
- Aeroporto de Zurique (ZRH)
- Aeroporto de Ponta Delgada (Açores) Aeroporto João Paulo II (PDL)
- Aeroporto de Milão-Malpensa (MXP)
- Aeroporto de Aeroporto Internacional de Roma (FCO)
- Aeroporto de Amesterdão Schiphol (AMS)
- Aeroporto de Aeroporto Internacional de Faro (FAO)
- Aeroporto de Bruxelas Bruxelles-National (BRU)
Informações de contacto da TAP AIR PORTUGAL
- TP Código IATA
- 707 205 700 Liga
- flytap.com Visita
Política de cancelamentos da TAP AIR PORTUGAL
À medida que a situação relativa ao coronavírus (COVID-19) evolui, a TAP AIR PORTUGAL continuará a atualizar as suas políticas em conformidade. Contacta diretamente a TAP AIR PORTUGAL para obteres a informação mais recente sobre as taxas de cancelamento. A informação atualizada sobre as políticas da TAP AIR PORTUGAL está disponível aqui: Alertas e Políticas de Viagem da TAP AIR PORTUGAL
Dados sobre o estado do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirma sempre a informação indicada aqui com a companhia aérea.