Avaliações de viajantes
Avaliação geral
7,4
Bom
Baseado em 5 441 avaliações
Embarque
7,5
Comfort
7,4
Tripulação
8,1
Entretenimento
7,3
Comida
7,0
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Encontra voos baratos na LATAM Airlines
Ida e volta
Económica
Informações sobre LATAM Airlines
| Código IATA | LA |
|---|---|
| Rotas | 124 |
| Rota principal | Antofagasta Cerro Moreno to Santiago Arturo Merino Benitez |
| Aeroportos em que opera | 46 |
| Aeroporto principal | Santiago Arturo Merino Benitez |
Avaliações recentes
Classificação
543
380
286
159
168
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9,5
Prós: professional service from employees...
Contras: A snack / water :)
avaliação de
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8,0
Prós: Amazing crew
Contras: Entretenimento
avaliação de
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6,0
Contras: More humane treatment. Honor diet request
avaliação de
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2,0
Prós: Nothing as we could not take the flight.
Contras: Allowing the option to change your ticket date, but failing all debit and credit cards payments offered, actually means that they are not allowing flight changes due to COVID related issues like they say they do. We had to book new tickets with another airline to get home.
avaliação de
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8,0
Prós: Friendly crew
Contras: Baby screaming & passengers not using headphones
avaliação de
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8,8
Prós: The seat was comfort, good attention, flight on timing
Contras: In several times the plane went down and up, and I think the pilot had no experience or it was the first time flying
avaliação de
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4,0
Contras: The flight was full and all seats were taken. It means it was impossible to maintain the required and necessary social distancing.
avaliação de
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2,0
Contras: I needed to change my ticket and Kayak had another agency issue the ticket. Kayak does not change tickets and the third party and the airline said only Kayak could make the change. Having to purchase a whole new ticket from the airline, save the money and frustration and avoid Kayak and just book directly with the airline. The ticket would have and should have been changed with no fees. $325 lesson learned.
avaliação de
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2,0
Prós: No Crew.
Contras: The flight was cancelled, never went.
avaliação de
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2,0
Prós: I never flew to Rome because of LATAM!
Contras: Flying home
avaliação de
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10,0
Prós: Good order and efficient.
Contras: All fine with me.
avaliação de
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10,0
Prós: The boarding process of back to front was really efficient and thoughtful with the pandemic. And the smocks the FA wore.
avaliação de
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3,6
Contras: exaggerated restrictions due to covid.
avaliação de
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8,0
Prós: The crew was nice and the seat was fine
Contras: New seats, internet service and at least water.
avaliação de
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10,0
Prós: Muito confortável. Boarding muito rápido. Muito bem atendido a bordo.
Contras: Infelizmente o serviço de bordo não pode ser apreciado, mas entendo que é pela segurança dos passageiros.
avaliação de
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5,0
Prós: The crew was great
Contras: They should be on time but we left 30 minutes later.
avaliação de
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8,0
Contras: Boarding was very confusing. The waiting area was filled with people milling around, trying to find their line.
avaliação de
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8,3
Contras: My seat wasn’t clean. Dirt was visible. We used Clorox wipes to clean it before sitting down. If someone had previously sat there with an illness, we would certainly be at risk. Very disappointing to see during Covid-19 outbreak.
avaliação de
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8,0
Prós: seat was comfortable
Contras: On a long flight, lack of drinking water during the flight, need to improve on this. Lack of communication needs to be improved
avaliação de
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8,0
Prós: Comfortable flight, friendly staff
avaliação de
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10,0
Prós: El vuelo fue a tiempo y sobretodo muy facil de obtener el pasabordo. La gente muy amable y eficiente. Gracias!!! The fly was on-time, I got the boarding pass easy and fast, stuff was Wonderful!! Thanks
Contras: At this time all worked perfect for me the way how it is.
avaliação de
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7,0
Contras: Seats looked older generation and configuration not great
avaliação de
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2,0
Contras: Would not let us board with 25 minutes prior to departure Because they lock their doors 35 minutes prior
avaliação de
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10,0
Prós: The middle seat empty AMAZING!
Contras: Bigger glass for wine !
avaliação de
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10,0
Prós: The free middle seat because the flight was not full.
Contras: Bigger glass for wine
avaliação de
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8,0
Prós: Yes
Contras: Serve some type of beverage with out charging a lot
avaliação de
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9,6
Prós: All good
Contras: To drop the bag was very messy
avaliação de
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4,6
Contras: Two suitcases were lost
avaliação de
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5,0
Prós: The crew was nice
Contras: Had to switch planes, flight was delayed almost 3 hours
avaliação de
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6,3
Contras: The flight was delayed at the last minute
avaliação de
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6,8
Prós: Good crew
Contras: Seats way too cramped.
avaliação de
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2,0
Prós: nothing
Contras: everything
avaliação de
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7,6
Prós: Crew was helpful, worked to make the passengers feel comfortable.
Contras: The connection didn’t allow for enough time so I missed my connecting flight. LATAM doesn’t recognize PreCheck, even though US airports do offer that but without the printout boarding pass passengers can’t take advantage of the shorter lines. LATAM also charged for both flights to check baggage instead of charging once for the whole trip.
avaliação de
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8,6
Prós: All the staff was great.
Contras: I was trying to upgrade for business and the front desk told me Can only be done 24 hours. What diferentes it makes if I paid in front desk or by the phone?
avaliação de
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10,0
Prós: Super friendly crew and great seats.
avaliação de
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10,0
Prós: The crew was very friendly, and the food was the best I've had on a plane trip.
avaliação de
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7,3
Contras: They don't come around with drinks very often on LATAM. We bought our startup supply at the airport. First drink round was two hours into the flight.
avaliação de
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5,2
Contras: Our flight was cancelled with no explanation created a nightmare for us and latam did not step up. Very disappointing
avaliação de
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5,6
Prós: the crew was good!
Contras: It was freezing inside, and I could not regulate the cold, I became sick on the way to my vacation
avaliação de
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5,0
Prós: Plane was fine.
Contras: Awful baggage experience. Forced to check my carry-on and pay an absurd fee even tho (1) it is sized for the overhead bin, (2) the plane bins were well-sized, and (3) there were few passengers on board. Time and money wasted.
avaliação de
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8,0
Prós: Amazing crew. Speedy boarding even having to board a bus to the airplane.
Contras: Mini sandwiches could be served.
avaliação de
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10,0
Prós: The crew
Contras: It was excellent for me
avaliação de
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6,0
Prós: The crew were good.
Contras: I wanted to change the returning day, but the charge was too much. More consideration for the client.
avaliação de
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8,3
Prós: the most important thing for me is to arrive on time. Everything else is secondary.me
Contras: music selection was not good. The crew has to try to wake you to offer you food instead of bypassing you in your eyes are shut. I never got a meal either way.
avaliação de
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2,0
Contras: Terrible airline and airport system... the boarding system is a disaster... after waiting in line for so long they send you to different counters to pay for bags... on top of that they didn’t check in one of the 6 in my group by the attendant’s mistake and they closed the flight in us...there is a bussing system that “takes you to the plane” and when we finally made it to our gate the bus made their last of the 2 trips to the plane. So we lost our flight to Cusco and ruined our entire first day of touring in Cusco..... your system or multiple check in/ cashier/customer service counters is a disaster and it makes zero sense. I will NOT fly latam again.
avaliação de
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5,6
Contras: Call for stewards was not working and the temperature of the flight was miserable. Kept asking to reduce the cold and nothing. I had a window seat and there was no way to avoid the air/ac on my face the entire flight. MISERABLE!
avaliação de
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2,0
Contras: Everything!
avaliação de
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3,6
Prós: Entertainment
Contras: You misled people not telling I have to pay for luggage
avaliação de
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4,0
Prós: Mediocre flight and service
Contras: Check-in was terrible, boarding also very disorganized. Crew on board was ok; very few flight attendants spoke English.
avaliação de
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3,0
Contras: Muy mal el embarque y la entrega de maleta express pésimo servicio, al embarque me hicieron entrar como si estuviera abordando y luego me hicieron esperas como si estuviera afuera esperando el llamado de mi fila en zona de embarque
avaliação de
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6,0
Prós: Yes ..... but you have to pay in order to fly confirtable , they dont give you alternative!
Contras: Not to pay for ítems that are bebefits with Workdmember credit CARD Santander I paíd luggage and they dont return money baca even if you made the mistake
avaliação de
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10,0
Prós: Free flight change.
Contras: Meal selection was average.
avaliação de
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8,6
Prós: The crew was very warm.
Contras: Seats very tight.
avaliação de
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2,0
Contras: Atenção aos passageiros. Voo atrasado além de mala extraviada. Sem notícias desde o dia 28/01.
avaliação de
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6,6
Contras: the cabin and seats are old and seems dirty
avaliação de
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4,3
Contras: Check-in was terrible, the agent checked our suitcase and then found out that we can't take the flight and the suitcase was gone. After waiting 3 hours at Medellin the suitcase was still not found. We left , besides we missed half of our vacation day, and after calling a lot we got the suitcase back in Guatapé. So much trouble for us because the agent was not able to do the check-in properly.
avaliação de
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9,6
Contras: Quick, easy, no problem.
avaliação de
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8,0
Prós: Crew was good
Contras: Seat not comfortable
avaliação de
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8,0
Contras: Seat comfort
avaliação de
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6,0
Prós: Crew cordiality
Contras: Luggage....it is allowed to charge but they shouldn’t charge. During on boarding they communicate that because the cabin was full of hand luggage the rest of the passengers needed to dispatch their hand luggage for free. This occurs only because they charge to dispatch luggage when buying the tickets. So nobody dispatch luggage and those who dis became frustrated because they payed. This unfortunately occurs on all companies.
avaliação de
Estado do voo
Mapa de rotas da LATAM Airlines
Principais aeroportos em que a LATAM Airlines opera
- Aeroporto de Santiago Arturo Merino Benitez (SCL)
- Aeroporto de Antofagasta Cerro Moreno (ANF)
- Aeroporto de Lima J Chavez Intl (LIM)
- Aeroporto de Buenos Aires Aeroporto Internacional Ministro Pistarini (EZE)
- Aeroporto de Iquique Cavancha (IQQ)
- Aeroporto de Calama El Loa (CJC)
- Aeroporto de Puerto Montt El Tepual (PMC)
- Aeroporto de Concepción Carriel Sur (CCP)
- Aeroporto de São Paulo Guarulhos (GRU)
- Aeroporto de Rio de Janeiro do Rio de Janeiro-Galeão (GIG)
- Aeroporto de Copiapó Desierto De Atacama (CPO)
- Aeroporto de Miami (MIA)
- Aeroporto de Bogotá Aeroporto Internacional El Dorado (BOG)
- Aeroporto de Madrid-Barajas (MAD)
- Aeroporto de Montevidéu Aeroporto Internacional de Carrasco (MVD)
Informações de contacto da LATAM Airlines
- LA Código IATA
- +56 600 526 2000 Liga
- latam.com Visita
Política de cancelamentos da LATAM Airlines
À medida que a situação relativa ao coronavírus (COVID-19) evolui, a LATAM Airlines continuará a atualizar as suas políticas em conformidade. Contacta diretamente a LATAM Airlines para obteres a informação mais recente sobre as taxas de cancelamento. A informação atualizada sobre as políticas da LATAM Airlines está disponível aqui: Alertas e Políticas de Viagem da LATAM Airlines
Dados sobre o estado do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirma sempre a informação indicada aqui com a companhia aérea.