Reforço das medidas de higiene
Limpeza diária, instalação de filtros HEPA na cabina em voos de Brasília
|março||Melhor época para evitar as multidões, com uma queda média de 3% no preço.|
|julho||Época mais popular para voar, com um aumento médio de 2% no preço.|
Preço médio de ida e volta
|700 €||(preço médio das últimas 2 semanas)|
Boa oferta ida e volta
|621 €||ou menos|
Boa oferta só ida
|333 €||ou menos|
Beijing Capital Airlines, Azul e TAP AIR PORTUGAL abdicaram das taxas de alteração e de cancelamento em voos de Brasília para Portugal. Confirma as políticas aplicáveis no respetivo site.
Não há voos diretos para este itinerário disponíveis na KAYAK. O voo com escalas mais curto é 15h 25m
O voo mais barato para Portugal de Brasília encontrado nas últimas 72 horas custa 150 € (ida) e 305 € (ida e volta). A rota mais popular é de Brasília para Lisboa e a passagem de ida e volta mais barata encontrada nas últimas 72 horas custa 150 €.
A Azul voa com mais frequência para Lisboa de Brasília.
A KAYAK é um motor de pesquisa de viagens. Vasculhamos a internet à procura dos melhores preços para os nossos utilizadores. Com mais de 2 mil milhões de pesquisas processadas por ano, conseguimos apresentar vários preços e opções em voos para Portugal.
A ferramenta de previsão de preços da KAYAK usa dados históricos para perceber qual a probabilidade do preço de um voo para Portugal se alterar num período de 7 dias, para os viajantes saberem se devem esperar ou marcar logo o voo.
As tarifas KAYAK Mix permitem-te combinar bilhetes de ida para viajares por menos do que um bilhete de ida e volta tradicional. Assim, podes voar para Portugal com uma companhia aérea e voltar noutra.
Às vezes, as datas de uma viagem não são o mais importante. Se tens margem de manobra, podemos mostrar-te as opções ao voar para Portugal até 3 dias antes ou depois das datas que preferes. Depois, podes escolher os voos mais convenientes.
Pontuações baseadas em avaliações de utilizadores da KAYAK
Prós: "Everything was excellent accept the entertainment."
Contras: "Food! Communication between airports. They were not prepared in Belem for late travelers from Fortaleza who needed to catch the flight at the last minute to Fort Lauderdale. I.e. security had already left and they had to call them back."
Prós: "For business class tickets this was the worst food and boarding I’ve experienced. United airlines are horrible."
Contras: "The food"
Prós: "Seat not confortable vry tide"
Prós: "Crew was good but seat very tide for big people. Many close to me not well distributed."
Prós: "Same comments as before: comfortable airplane, good food and friendly crew."
Contras: "There was a long delay in the connection at Viracopos/Campinas: technical problem with the airplane. I arrived approximately 1 hour late in Curitiba (past midnight)."
Prós: "crew was kind."
Contras: "We almost crashed into other planes on the runway while trying to land. The runway was full/ blocked. We had to accelerate suddenly and ascend back into the clouds. Very bumpy and scary. Pilotes should know runway status in advance of descent."
Prós: "O entretenimento e a rapidez do voo."
Contras: "Para despachar a bagagem foi muito confuso e a comida é fraca. Alimentos processados e pouco saudáveis."
Prós: "Flight left on time."
Contras: "Plane was dirty, it took flight attendants 1.5 hour to start service after take-off."
Prós: "Polite and friendly crew. Comfortable seats, new plane."
Contras: "Definitely the food could be better. It was tasteless."
Contras: "They cheat on us about the place of the seats. Saying was a good place but giving us the worse seats in the plane - just after bathroom where it doesn’t recline and impossible to sleep due traffic"
Contras: "The flight was originally scheduled to depart at 0915 hours but the departure time was changed to 0635 hours without notification. Fortunately I checked my baggage the night before and discovered the change. Not a good deal."
Prós: "The crew was excellent, and the entertainment was good."
Contras: "The boarding of the connection flight was a little messy. Also, the table on the seccond flight was a bit lower than the first, but enough that I couldn't pull it down if I didn't put my knees to each side."
Prós: "A tripulação"
Contras: "Cancelaram meu vôo de conexão"
Prós: "Vôo tranquilo"
Contras: "Vôo atrasado em 2h. Chegamos em Viracopos praticamente dentro do horário, somente com com 25 de atraso mas mesmo assim cancelaram o meu vôo de conexão para Cuiabá o qual eu paguei mais caro por ser um vôo mais cedo e a minha vida ficou toda atrasada por conta disso. Tenho poucos dias de férias com minha família aqui no Brasil e perdi horas preciosas por conta disso ."
Prós: "The crew were very friendly and attentive. Most of them spoke English and Spanish in addition to Portuguese."
Contras: "The snacks could have been healthier and the bathroom could have been cleaner."
Prós: "My seat 28H didn't recline"
Prós: "Seats are hard"
Prós: "I loved my trip the flight was amazing"
Contras: "Everything was wonderful"
Prós: "Best airline in Brazi"
Prós: "Very nice and modern plane with attentative staff. Also they served maybe the best airplane food I’ve ever had."
Contras: "We boarded just a bit late but still arrived on schedule."
Prós: "I really love how friendly the crew was! The seats were also very comfortable for a plane. I couldn’t get over how there were cameras to look at outside of the plane for those who didn’t have window seats as it helped with some landing anxiety. The food was well prepped and decently enjoyable! The charging port was also amazing and I was very happy to see it when I had boarded the plane."
Contras: "Unfortunately, boarding was a bit confusing as the crew members spoke a majority of Portuguese and translated only very few times. I had to ask a crew memeber when I would board."
Prós: "CLEAN EFFICIENT"
Contras: "BILLING FOR SEATS THAT ARE CLEARLY AVAILABLE, BLOCKING 75% OF SEATS TO RAISE PRICES TO SIT TOGETHER!"
Prós: "CLEAN EFFICIENT"
Contras: "BILLING FOR SEATS THAT ARE CLEARLY AVAILABLE, BLOCKING 75% OF SEATS TO RAISE PRICES TO SIT TOGETHER!"
Prós: "The timelly take off and landing... Being on time was a great pleasure."
Prós: "The crew was very nice and polite. The flight was on time. TV on board was a great entertainment. Everything went smooth."
Prós: "Flights were punctual, seats were better than average, and upgrades were available."
Contras: "Planes needed updating, noises heard were concerning, food was below average, and the landings were a little rough."
Prós: "Nothing at all"
Contras: "The flight was canceled without inform. We had to take a 5:30 bis trip to Teresina in order to go to VCP and then to BSB. Bizarre.."
Prós: "The staff"
Prós: "screens didn't work on flight"
Prós: "Flight was on time"
Contras: "not much time for food service to be expected. short flight no entertainment"
Prós: "Crew was very helpful"
Contras: "Air conditioning in my seat was broken and my blood pressure went down"
Prós: "Easy flight!"
Contras: "The arrogant employees at Gov. Valadares didnt tell me they were sending me to another airport making me miss my conection flight in the process. This information was disclosed only after I asked if the flight was on time because I had a international flight to catch at my final destination Sao Paulo - GRU. Instead of helping and apologizing for the hassle, the attendant said that I had to pay for my carry-on (that was 10kg) because I had another hand bag with my laptop in it. I said that I would not pay, and that Azul should return me money first for not delivering the service I purchase - which was the flight from Governador Valadares, MG to Sao Paulo, SP (with a quick stop in Belo Horizonte, MG). Instead they were making me miss my international flight, and besides not taking any responsibility for it, this woman is telling me that I had to pay for a carry on?!? I was mesmirized by the lack of sense of this flight attendant. After telling me that I was going to get in Sao Paulo at 9pm instead of 5pm, and that I would have to run to get a bus to another terminal and hopefully make it to my international flight that was at 10:20pm, she insisted I’d pay. I told her that if she could get me to my destination at 5pm maybe I wouldn’t mind paying, but since that wasn’t the case, and I’d have to run to try to catch another flight because of Azul Airlines, that she should really think about it and let it go, and let me go with my bag as a carry on. She gave me the ticket, and as I grabbed my bag and went towards the bus, she threatened me, saying that in Ipatinga and in Belo Horizonte (my first conection flight) they would not allow me on the plane with the carry on. Since the non-sense continued I just took her as a mentally disable person, and ignored her threat. A full bus and 2 vans headed to Ipatinga (100km away in a dangerous highway), packing the flight there, really making me think that this non-sense was just a way Azul Airlines figured out to save money in fuel. The flight was completely full, the AC not working properly, and with the heat and humidity people were smelly. It was absolutely awful. The flight attendants in Ipatinga (way nicer than the ones in Gov. Valadares), distributed water to the passengers that looked like they were about to faint, the ones sweating profusely, the elderly and the kids. By the way, the carry on bag was not an issue at the other airports. Once in Belo Horizonte I noticed that my original Azul flight from Belo Horizonte to Sao Paulo at 3:30pm as 1 hour and 15 minutes LATE. I run to the gate and explained what happened and after crying out loud was able to convince the Azul attendants to let me in on that flight so I wouldn’t miss my international flight. They made me wait until last minute but I cried: this is the flight I had a ticket for. It’s only fair you let me in! So they did. And I made my other flight. But not before I got upset, had a headache, stomach ache and felt demoralized by Azul staff."
Prós: "Attentive service, new equipment. Very similar to flying JetBlue in its early years in the US."
Contras: "Azul app only available in Portuguese. Online check-in was difficult-- upgrades, seat selection, or any change that requires a fee not possible online for domestic or international flights if you are not a Brazilian citizen"
Prós: "it was on time . the service aboard was very good"
Prós: "space for legs."
Prós: "Friendly crew"
Contras: "Despite buying a seat with extra room, it's really complicated for you to open your laptop and get some work done during a 10h flight. Also, during boarding, one of the employees removed me from my seat "because I didn't pay extra", although I was showing her the purchase receipt, she insisted that that was not my seat."
Prós: "Perfeito tambem e o que me surpreendeu foi a simpatia da equipe Azul"
Contras: "30 minutes delay on the take-off, but the pilot compensate a little on the flight"
Prós: "Friendly, and kind service starting from registration and up to desimbarkation."
Contras: "Announcement should be given on English as well!"
Prós: "Check in, boarding, flight attendence, food, comfort inside the cabin, all very good"
Contras: "Overall very satisfied"
Prós: "Crew was friendly, no one sat next to me, so I had plenty of space."
Contras: "TV channels were not all working."
Prós: "Friendly service"
Prós: "The flight was on time. The flight attendants were polite."
Prós: "Not much"
Contras: "During COVID there was little attempt to distance passengers during security checks, boarding and onboard. Crew did not inforce mask policy. Fellow passengers were inconsiderate, loud, littered just throwing food wrappers and trash on the ground - crew did nothing."
Contras: "A solution to the seat problem. If the seat only reclined 1/2 the distance they do now, the flight would be enjoyable."
Prós: "Crew was very attentive and courteous"
Contras: "More fruits and non-starchy vegetables would make food more enjoyable"
Contras: "Swiss air returned my bagage damaged and there is no way to report it!"
Prós: "Staff was very friendly and loved the food."
Contras: "For economy class, nothing."
Prós: "The crew were very good. Seats were small."
Prós: "Again staff was very friendly and helpful."
Contras: "That since it was a shorter flight no tvs."
Prós: "Service was excellent"
Contras: "Carry on baggage size misleading"
Prós: "Liked the time of the flight."
Contras: "It left late."
Prós: "Everything aside from the food and cabin atmosphere."
Contras: "Food and cabin atmosphere. The cabin felt very stuffy and warm."
Contras: "Seats and leg space were uncomfortable, staff could have been friendlier and more presentable (cleaner appearance)"
Contras: "Vôo atrasado 2h. As minhas 2 primeiras experiências com a saída foram péssimas. Houve sempre atrasos. Perdi a conexão por causa do atraso. Não houve o cuidado de deixar sair os passageiros com conexão primeiro. Nem havia staff do aeroporto para ajudar os passageiros a chegar ao outro terminal. Fiquei num hotel 2*. Pelo que ouvia da swiss nunca pensei que fosse ter uma experiência tão desagradável"
Contras: "Vôo muito atrasado sem conseguirem assegurar a conexão. Não houve nenhum staff a acompanhar nos, nao nos deixaram sair em 1o do avião. Não houve esforço da parte da swiss em garantir que conseguiamos embarcar. Primeira vez com a swiss nem tão cedo volto a voar com esta companhia"
Contras: "Voo com atraso de 40 minutos. Não deixaram os passageiros com conceção sair primeiro. Não havia ninguém para nos acompanhar. Ninguem sabia dar informações viemos para o hotel sem bagagem porque ninguém sabia quando chegava."
Contras: "Não pude fazer o vôo por falha grave da swiss que atrasou e não teve o cuidado de fazer com que os passageiros chegassem à sua conceção atempadamente. Senti-me muito desamparada."
Prós: "flight was totally fine. Thanks to Swiss hotline, they could find my booking and send me the documents some hours before take off."
Contras: "Kayak has asked for my e-mail and phone number which I provided but never received any order confirmation. Finally it seemed that my flight was never booked. Unluckily Kayak did not forward my contact details to the other brookers in between and definitely not to Swiss. Never Kayak again."
Prós: "We had a turbulent trip but our pilots were very competent and got us to Zuroch safely. Bathroom was pretty clean."
Contras: "The plane was an older model and very outdated. The flight attendants gave us a choice between chicken or vegetarian pasta. I chose chicken, but it was actually beef. The salad was literally iceberg lettuce and a slice of cucumber. Overall, the meal was one of the lowest quality I've ever had in am airline. The outdated onboard entertainment system was annoying to operate and it was impossible to even see the screen when the person ahead leaned back."
Contras: "No wifi or inflight entertainment"
Prós: "Boarding was smooth"
Contras: "The aircraft was horrible No space at all even after paying for a better seat"
Prós: "Tasty lunch with good service in business class. Modern comfortable plane."
Contras: "Flight delayed by a few minutes."
Prós: "Nice crew, lot of space"
Prós: "Eu gostei de tudo muito agradáveis pontuais muito bom"
Contras: "Eu não gostei da comida porque não hove"
Contras: "Food was horribly salty. I got the middle seat between 2 men. One of the attendant s was taunting most of the people who asked him for anything."
Prós: "On Board Service"
Contras: "This is ever the first time we flew with Swiss air and will be the last time. The seats are too tight. If the person in front of you inclined his chair for better comfort, then there is quite challenging for you trying to get out of your seat for washroom etc. The crew services were terrible. Between meals time, there were completely no services such as offering water/drink etc.-did not see a single soul of them, especially on a 9 hours long haul flight! The food was ok. The only thing I like was the chocolate handed out at the end of the journey."
Prós: "On time and standard service."
Contras: "This flight was missed due to the delay of the first flight."
Prós: "Staff walked around with water quite a bit, gave my kids a special kids meal"
Contras: "A little tight in economy and i am short"
Prós: "Stewards were friendly; snacks were good"
Prós: "Swiss Air is very nice, planes are clean, snacks on board were fantastic!"
Contras: "Why the ridiculous amount of money to check a small bag? For this reason, I would not fly Swiss Air. My fancy sandwich was not worth CHF 50."
Prós: "Super service, nice crew. On time and flawless baggage transfer to my final destination. Could not be more pleasant experience. I would recommend travel with Swiss to all travelers. Thank you"
Contras: "Ok, old plane."
Prós: "short travel time"
Contras: "the landing was way too drastic. The pressure during landing was not gentle and I had a real hard time trying to allow my hearing to come back. The blood pressure in my head felt like my head would explode. My head hurt for a long time. Did not like the flight at all."
Prós: "The fights themselves were nice, the crew was pleasant and the dinner itself was a very nice surprise"
Contras: "Wow what a cramped space- the minute the person leaned their seat back I had no room and I'm a fairly small pElson. The seat in front of me was almost literally in my lap I couldn't open my tray on their seat back unless they sat up to eat"
Prós: "The staff was very attentive."
Prós: "EXCELLENT LEG ROOM"
Prós: "Service was very good."
Contras: "Three and a half hours delay due to technical difficulties. Food was only a small cheese sandwich and a bottle of water. Could have given us a little more food. Seat on flight did not recline. Extreme turbulence for half an hour, very scary, thought we would never make it! All in all, a bad experience."
Prós: "Attention to details from flight attendants"
Contras: "The food was not to my liking except for the crackers, ice cream and water!!"
Prós: "Flight attendants"
Contras: "No space, bad video screens (especially important for a long flight with a 3 year old) with terrible image and sound quality, even with my good headphones."
Prós: "Very impressed with snack: good tasting quiche with biodegradable packaging and no plastic utensils. Thanks for being so green! On time flight."
Prós: "Good entertainment variety. Food was good, including snacks. Generous with drinks as well. Crew was polite and friendly."
Contras: "Letting us know about the delay prior to boarding could have allowed us to use our time better. Instead we sat at the gate and in the plane. Seats (economy) a bit closer to each other relative to other planes and the armrest does not fully go up which does not allow us to use space as much as possible."
Prós: "I take the flight from ZRH to SFO several times a year. Typically on time, typically good service, food and drinks"
Contras: "The entertainment on the Airbus 340 is outdated and the screens are terrible but that is the only problem. ugh better with the new 777. Unfortunately not the case today"
Prós: "The flight attendants were very nice and the chocolates were nice. Food was mediocre and I'm not sure I'd take Swiss again."
Contras: "Seat pitch was too small and the food didn't taste that great. I was lucky enough to get a whole row to myself but on the way back I did not and there is not a lot of room at all. And for an 11 hour flight it was really uncomfortable!"
Contras: "The lack of food choices. Even if you must buy them tgere should be choices"
Prós: "The steward was friendly"
Contras: "1) Assigned seat but was allowed to change seat 24 hours before online check in but at baggage drop off at airport, I was shocked that Swiss Air did not abide to our selected seats changed and gave us the initial seat assigned. 2) At airport check in, none of the ground crew able to gave us good explanation or assistance. 3) Enterainment has to reboot twice. Audio selection cannot be play. No USB port for charging phone."
Prós: "Comfortable business class seats, much better than the updated Lufthansa footsie leg rests. Attentive staff. Puzzles for the children"
Contras: "Still no wifi on the Swiss Air A330. No live tv streaming. No big deal on red eye, but frustrating on long daytime flights."
Prós: "Seats are roomy"
Contras: "Selection of movies rather poor"
Prós: "Night flight. Food is fine."
Prós: "This Transavia Airlines is not good at all."
Contras: "Many things cheaper does mean better."
Prós: "Absence of food"
Contras: "In flight service"
Prós: "Terrific hot breakfast in bus. class"
Contras: "Window did not darken like the others."
Prós: "Great atmosphere, crew was excellent!"
Contras: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."
Contras: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"
Prós: "Excellent crew, good food & movie selection."
Prós: "Crew was great, very responsive and hospitable!"
Contras: "more lunch choices, especially choices without dairy products."
Prós: "Seat was comfy and spacious for economy class"
Contras: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."
Prós: "Crew was helpful and food was very good"
Contras: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"
Prós: "Entertainment was amazing"
Contras: "Seats a bit hard"
Prós: "Nice attention and good food. Plane and seats are confortable"
Prós: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"
Contras: "We were told they were holding our flight, we ran 3 terminals and they’d already left."
Prós: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Contras: "Not having to walk outside in Edinbur4gh to board the flight."
Prós: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."
Prós: "Lovely crew, very helpful"
Contras: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."
Prós: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Contras: "Less legroom, storage space, bad food, few movie options."
Prós: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."
Contras: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"
Prós: "Gaps between seats are very narrow."
Contras: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Prós: "Friendly staff"
Contras: "Leg room"
Prós: "The service"
Contras: "The seats"
Prós: "Flying with KLM is a pleasure"
Prós: "Everything was clean and well organized."
Contras: "The flight was delayed 1 1/2 hours."
Prós: "Good selection of movies."
Contras: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."
Prós: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Contras: "Nothing to say"
Contras: "Flight departed 35 minutes late"
Prós: "Everything excellent. Comfortable seats in business."
Prós: "Professional crew. Good boarding."
Contras: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."
Contras: "infotainment was down. Lost my luggage the flight was delayed"
Prós: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Contras: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."
Contras: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."
Prós: "Nice to have a wrap for the snack."
Contras: "Would have preferred boarding by row - back of the flight first so would have been more organized."
Prós: "The crew were hardworking, responsive, conscientious and friendly"
Contras: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."
Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."
Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."
Prós: "Lovely staff, good food, great movies."
Contras: "Boarding was a free for all. The travelers did not pay attention to the priorities."
Prós: "Just great crew."
Contras: "Not comfortable at all and will not book KLM again."
Prós: "on time, and with snow"
Prós: "Nice seats, comfortable."
Contras: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."
Prós: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."
Prós: "The flight was great."
Prós: "Flight was delayed for three hours and was a very stressful flight"
Contras: "Flight was not on time and got to destination very very late pier management of aircrafts"
Prós: "Cabin Crew was awesome."
Contras: "Entertainment System was not working and no Non-veg food option in flight."
Prós: "Short-hop flight, fit for purpose."
Prós: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Contras: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"
Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"
Prós: "Amazing crew"
Prós: "Nothing as we could not take the flight."
Contras: "Allowing the option to change your ticket date, but failing all debit and credit cards payments offered, actually means that they are not allowing flight changes due to COVID related issues like they say they do. We had to book new tickets with another airline to get home."
Prós: "The crew was nice and the seat was fine"
Contras: "New seats, internet service and at least water."
Prós: "the most important thing for me is to arrive on time. Everything else is secondary.me"
Contras: "music selection was not good. The crew has to try to wake you to offer you food instead of bypassing you in your eyes are shut. I never got a meal either way."
Prós: "Friendly and correct cabin crew."
Contras: "Leg space. There was very little leg space. One hour before the flight departure they were already announcing 'last call' on the airport screens."
Prós: "Crew were amazing, always helpful."
Prós: "Efficient processes"
Contras: "More diverse snacks"
Contras: "Food quality can be improved a little"
Contras: "The time it took to open the door upon arrival"
Prós: "Other legs of flight were worse."
Prós: "The crew was nice, wifi entertainment was available, flight on time"
Contras: "offering beverages."
Contras: "old airplane"
Contras: "They changed our boarding gate three times"
Prós: "The plane has a huge leg room space, the chairs are very comfy."
Contras: "The check-in and the baggage drop process in the counter is absolutely slow, as well as the boarding process. I wasn't able to do the check in online."
Prós: "Everything was on time. Food was good and movie selection was good"
Prós: "Pilot and copilot superb"
Contras: "Food and boarding! Using a ladder is outdated!!!"
Prós: "Confortable seats, flight on time"
Contras: "The flight attendant kept talking all night with two passengers. I could hear them even with ear plugs. When I finally was able to sleep, she didnt wake me up for breakfast even when I especifically asked to be awakened. And than replied that she wasnt able to wake me. Awful service for executive."
Contras: "airport in pereira held the flight for two hours, so I missed both my connections in bogota and miami. LATAM was nice to give me a hotel for 3 hours of sleep, but I arrived a day later and had to buy a new ticket"
Prós: "Everything was amazing."
Contras: "The service and food excellent!!"
Contras: "More efficient check in. Long wait at gate."
Prós: "I like"
Prós: "Organized well"
Contras: "Seat crowded too much"
Contras: "Person behind my seat was kiking! Luggage took for ever to be deliver."
Contras: "Plane broke. Hearded across ramp to another plane. Missed my international connection for a one day delay. I had a 3 hour connection and couldn’t get on the flight. No help from Latam!"
Prós: "Good service"
Contras: "It was nasty, disordered. Bad experience"
Prós: "About as comfortable as it could be given a 10 hour flight and a pretty full plane."
Contras: "Boarding at LAX was unpleasant. Waited in a crowded shuttle bus for at least 20 minutes then long drive to a remote boarding gate."
Prós: "The plane itself was awesome!"
Contras: "The customer service I received on the plane however was probably the worst service I've ever had and I fly a lot. From a stewardess giving me grief for requesting coke and crackers to the overall customer experience was very much lacking!"
Contras: "Desorganização do embarque e atraso na saída"
Contras: "Original flight cancelled without any notice / auto check-in not available / delay / aleatory seat selection / poor food service"
Prós: "East check in. Punctuality. Good coffee"
Prós: "LA844 was cancelled the day before but luckily our day went off without a hitch. LA842 was delayed several hours to create LA1144, which was effectively the cancelled flight from the day before. Airport wasn't as chaotic as I might have expected. No issues at all with this flight."
Contras: "I'm still weary of LATAM after they left us in Lima for 15 hours after 2 cancelled flights. No issues this flight though (at least for us... poor sobs on the cancelled flight the day before were delayed about 15 hours themselves)."
Contras: "We had 4 hours of delay, 3 of them waiting on the plane"
Prós: "Lack of maintanance the pilot had to turn around in the runway because the plain had no sufficent gas. Maintanance should be constant not reqctive of the situation"
Contras: "Comida, al llegar a mi ya no habían opciones."
Prós: "The crew was very friendly and helpful. The flight was smooth and quiet."
Contras: "The cabin has garbage and it was dirty."
Contras: "The space"
Prós: "The customer service"
Contras: "Delays on boarding which resulted in 1hr delay at arrival"
Prós: "Getting off the plane"
Contras: "Boarding disorganized. Seats cramped. Food poor. I travel to Latin America often and Latam was a pleasure. Now they are money grubbing profiteers like all the others. What a shame."
Contras: "The plane is ok but it is an old 767"
Prós: "there was way too little leg room and the seats went back too far. I love LAN and LATAM because the crew and cudtomer service are always EXCELLENT."
Contras: "Standing too long before boarding at 2am!"
Prós: "I enjoyed the customer appreciation the crew showed, at all times. Catered my vegetarian diet and their food was exceptional!"
Contras: "Had minor technical problems with my headphones. However, my flight was not crowded and was able to use the empty seat next to mine to watch a movie."
Prós: "My movie screen did not work. Those are not my stars on this survey."
Prós: "The plane was comfortable."
Contras: "The crew boarding the passengers did not seem to know what they were doing. I waited in line for over 30 minutes, which at 1 am in the morning was tough. I had my boarding pass reviewed by 3 different attendants. They did a cursory inspection of my backpack by opening 2 of the 15 pockets."
Prós: "The service onboard is really excelent. No complaints at all."
Contras: "The online and telephone system is the worst. They never are able to confirm your seats or preferent seats . You can not use an american credit card if you are in south america. They give you a confirmation number to pay your flight ticket in "Plaza Vea" (Peru) and when you get there they told me that at only in a few "plaza veas" you can pay your ticket. I had to spend like 100 soles (30 dollars) to pay my upgrade seat. There is more Horrible experience to tell about it . Avoid LATAM"
Prós: "Crew really stood out as exceptional. Friendly responsive and kind."
Prós: "Not much."
Prós: "Good service from the crew."
Contras: "I lost my luggage (bag). I had to wait about 1 hour. Airport staff advised me to go from gate 1 to gate 11 and back to gate 1. Then advised me to go to Latam counter where I lodged a claim."
Prós: "Clean plane , good crew ,"
Contras: "they didn't load my baggage from flight 1 to 2"
Prós: "The crew and the food were great!"
Contras: "The seats weren’t very comfortable. You could tell the plane was a little dated. There was no WiFi and nowhere to charge your devices."
Prós: "Crew were very good."
Contras: "No vegan food available."
Contras: "I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare"
Prós: "Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight."
Contras: "Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative..."
Prós: "More space in business class (777-300) than many other airlines."
Contras: "Entertainment very limited. No adjustable air vents in this aircraft"
Prós: "Tripulação boa"
Prós: "Amazing crew and on time flight"
Prós: "It was very comfortable and pleasant."
Contras: "Could be a little better the service, the dinner was late"
Contras: "Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update."
Prós: "The crew was very friendly."
Contras: "No wifi on a 9 hour flight. Takes a long time to get another round of coffee."
Prós: "Tripulação excelente."
Prós: "Crew was good, seat was not, it was freezing cold and one little blanket was inadequate!"
Contras: "Provide another blanket when needed, was wearing shorts and a short sleeve shirt."
Prós: "Great crews, excellent customer service"
Prós: "Excellent service"
Prós: "The crew was nice and the seat comfortable."
Contras: "Never got the pre-ordered wheelchair in Paris and only after long negotiations at JFK. Also, Delta lost my checked bag between JFK and DCA."
Prós: "Air. France usual"
Contras: "No lights working on plane. Couldn't read or do work WiFi wasn't working either"
Contras: "Placed in last row w/ non-reclining seats, even though bought tix 7 months early. We travel w/ only carry-on bags. AF allows 35 kg each but only 12 kg in cabin. I asked, online, twice, if we could have a couple of extra kg for hand pieces. Rec’d only auto. luggage policy. Forced to check both bags."
Prós: "The new movies selection, food was very good, staff more friendly than previous flights"
Contras: "Boarding always a problem on MEA we have to wait too long in the queue"
Contras: "Lost my luggage."
Prós: "crew was wonderful, great food, quick boarding"
Contras: "cant think of anything"
Prós: "The flight crew on the flight was amazing. Went beyond basic needs and requirements."
Contras: "Missed the flight due to late landing from earlier connection"
Prós: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Contras: "Check in process was easy. The flight attendants are all very helpful and kind."
Prós: "Timely and smooth teansit."
Contras: "Food has a way to go to be appetising."
Contras: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."
Prós: "Modern aircraft with power, big screens etc"
Contras: "Teenage crew, poor service (not even water brought on request, all "self service" at back of flight, and not being allowed a second drink with dinner), poor language skills (crew not very helpful when 2 hour delay meant I could miss connecting flight, suggesting I "walk fast")."
Contras: "I will not use o recommend to anyone to buy a ticket with the agency, at the airport in China we were treated like criminals because as they said we were not register in the system as passengers it was really a nightmare"
Prós: "Late leaving - no reason or apology. A bumpy flight all flight. Food almoat inedible. Seat gave bum axhe after 45 minutes. Staff friendly, but they dropped my meal"
Contras: "Nothing to like"
Prós: "Food was Fantastic, Air France the Best on Air."
Contras: "The seat seemed smaller and space was very uncomfortable. The boarding process was very painful because we had to wait for a longtime."
Prós: "The flight had a delayed of 2 hours due a system issue, but the flight was comfortable, and the airplane was clean."
Contras: "I didn't like the check in, the personnel there were not so friendly and had discrepancies. We were a group of 6, and 2 of us were able to drop the bag in the check in. But the others were told that needed to wait 30 mins."
Prós: "Sometimes you get surprised, with this specific flight, we had an excellent young and perfect cabin crew. Thanks, Joon!"
Prós: "Courteous crew"
Prós: "Plenty of seat space"
Contras: "In flight entertainment and call button was broken ... crew never passes to ask if you’d like water."
Prós: "Speed, courtesy of the flight attendants"
Contras: "Landing was a bit rough, understandable due to the weather."
Prós: "Whenever I travel air France I get a reminder of what customer service looks like on a flight. Incredible crew, great experience"
Prós: "Seat comfort in business class Professional and friendly crew"
Contras: "Food not tasty Limited entertainment even in business class (such small and old screen style) Newspapers available to be much more diversified When is the WiFi going to be available?"
Prós: "Crew was welcoming"
Contras: "Space between the seats was too small."
Contras: "Long delay during connection at CDG Unclear information about delay Repeated changes to boarding time Unable to take stroller during connection Had to go through security again at CDG, although same terminal (2E)"
Prós: "Pretty decent"
Contras: "Not much"
Prós: "It didn't take longer to board! Crew with great attitude Take off and landing were just great"
Contras: "My sandwich, it contained too much pepper, I mean too muuuuuch My narrow seat No entertainment"
Prós: "Párizs Budapest kb 1 óra késés műszaki hiba miatt. egyébként minden rendbe volt."
Contras: "The flight arrived late with no clear explanation as to why. Then there was no EU queue at immigration, so more time wasted."
Prós: "Boarding sevece was very nice and helpful Thanks so much"
Contras: "delay for one hour with not even a glass of water very old plan video with tiny screens and bad resolution food quality especially bread is not good"
Contras: "We tried to check our bags through Charles DeGaulle onto our connecting Air Canada flight and the agent refused to even discuss it. Pretty bad service."
Contras: "The company failed to transfer my checked-in bag to the next flight during the transfer apparently"
Contras: "Poor communication. Did not know was airfrance the booking was completed with Austria airline. In the ticket was not the information. Also, airfrance could not find me in their systems I was late to board the plane. Terrible messy and confusing time for me."
Prós: "The fast boarding."
Contras: "The long wait without the air conditioning until our slot in the takeoff list became available."
As companhias aéreas que voam de Brasília adotaram medidas de segurança adicionais e ajustaram as suas políticas para melhor acomodarem os passageiros. As políticas variam consoante a companhia.
Reforço das medidas de higiene
Limpeza diária, instalação de filtros HEPA na cabina em voos de Brasília
Uso de máscara obrigatório
Uso de máscara obrigatório a bordo; máscaras fornecidas em voos de Brasília
Lugares com distanciamento físico
Lugares do meio indisponíveis em voos de Brasília
Teste antes do voo
Teste de anticorpos e sintomas em voos de Brasília
Sem taxas de alteração. Pesquisa voos flexíveis de Brasília