|março||Melhor época para evitar as multidões, com uma queda média de 4% no preço.|
|dezembro||Época mais popular para voar, com um aumento médio de 12% no preço.|
Preço médio de uma viagem de ida e volta
|632 €||(preço médio das últimas 2 semanas)|
Boa oferta para uma viagem de ida e volta
|478 €||ou menos|
EL AL e Beijing Capital Airlines abdicaram das taxas de alteração e de cancelamento em voos de Portugal para São Paulo. Confirma as políticas aplicáveis no respetivo site.
LATAM Airlines não permite reservar o lugar do meio em voos de Portugal para São Paulo.
|Voos saindo deLisboa||9h 51m|
A passagem aérea mais barata para São Paulo saindode Portugal nas últimas 72 horas custava 309 € (ida e volta) na rota de Lisboa para São Paulo. A rota mais popular é de Lisboa para São Paulo e a passagem mais barata encontrada nesta rota nas últimas 72 horas custava 309 € (ida e volta).
No geral de Portugal, a Azul, a TAP AIR PORTUGAL e a Beijing Capital Airlines são as companhias que mais voam para São Paulo.
São Paulo tem 3 aeroportos principais. São Paulo Congonhas (9 quilómetros) é o mais próximo do centro de São Paulo, Aeroporto Internacional de São Paulo-Guarulhos fica a 20 quilómetros do centro e São Paulo Viracopos/Campinas fica a 79 quilómetros do centro. Ver no mapa.
A KAYAK é um motor de pesquisa de viagens. Vasculhamos a internet à procura dos melhores preços para os nossos utilizadores. Com mais de 2 mil milhões de pesquisas processadas por ano, conseguimos apresentar vários preços e opções em voos para São Paulo.
A ferramenta de previsão de preços da KAYAK usa dados históricos para perceber qual a probabilidade do preço de um voo para São Paulo se alterar num período de 7 dias, para os viajantes saberem se devem esperar ou marcar logo o voo.
As tarifas KAYAK Mix permitem-te combinar bilhetes de ida para viajares por menos do que um bilhete de ida e volta tradicional. Assim, podes voar para São Paulo com uma companhia aérea e voltar noutra.
Às vezes, as datas de uma viagem não são o mais importante. Se tens margem de manobra, podemos mostrar-te as opções ao voar para São Paulo até 3 dias antes ou depois das datas que preferes. Depois, podes escolher os voos mais convenientes.
Pontuações baseadas em avaliações de utilizadores da KAYAK
Prós: "I loved that even during a pandemic, alcohol in glassware and full meals were served in business class (unlike other airlines, so I avoided them). The lighting looked nice, the crew was professional and attentive, and the bathroom was well maintained. The blanket and pillow were comfy as well. I like the 1-2-1 layout in business class, which leaves window seats with a lot of windows and privacy."
Contras: "The headphones were not the most comfortable, sometimes the passenger moving around behind you will shake your seat too, and before take-off the plane was quite hot. Also a lot of the food choices I wanted were gone already but not a big deal as there were many choices."
Contras: "Two hours stuck at gate with no information. Info on site and at airport on baggage costs different. Left bag behind to fit more cargo. Two days and haven’t delivered bag."
Prós: "TV screens on the back of seat"
Contras: "TV screen stopped working mid-flight. Long wait at gate"
Contras: "i am trying to obtain a refund, as she was not able to make the flight - held on phone for over 2 hrs on 2 separate occasions"
Prós: "The snacks were great! The check in staff was also really helpful. They even checked my companion and my bag for free."
Contras: "The flight was a bit delayed which made getting to the next connection a little stressful especially since we had to recheck our baggage. However, the staff was really kind about it."
Prós: "extremely considerate crew. Courtesy necessaire pack. very clean plane"
Contras: "more and more current movie options"
Prós: "The crew was so kind, the food was great. The in flight entertainment was amazing!"
Contras: "The plane was very cold!"
Prós: "Crew was good but seat very tide for big people. Many close to me not well distributed."
Prós: "2 seats, not 3, in this part of Economy"
Contras: "The bag check price info on the website was completely wrong... At the airport, they asked for USD 100, not USD 30 as the website indicated. Ended up lugging the (heavy) cabin size bag..."
Prós: "Airplane was comfortable and food was good. The crew was also very friendly."
Contras: "There was a long delay in the connection at Viracopos/Campinas: there was a technical problem with the airplane. I arrived very late in Curitiba (approximately 1 hour late)."
Prós: "Great experience overall"
Contras: "No complaints"
Prós: "The crew was amazing"
Prós: "O entretenimento e a rapidez do voo."
Contras: "Para despachar a bagagem foi muito confuso e a comida é fraca. Alimentos processados e pouco saudáveis."
Prós: "Nothing in special."
Contras: "Boarding: Stay in the line for “several zones” and then put everybody on the same bus is ridiculous. Food is more or less OK, but all the movies can be seen in TV (HBO, Telecine, etc.)"
Prós: "We got all of our bags! No lines. Smooth sailing"
Contras: "Very narrow seats"
Prós: "Crew was very good, one crew member took time to make me coffee as I entered the plane"
Contras: "The food could have been better, maybe a bit more legroom. But definitely would like better food. The spaghetti and meatballs were good dinner, but I did not like the vegatables. I did, however, like the pudim."
Prós: "A tripulação"
Contras: "Cancelaram meu vôo de conexão"
Prós: "Vôo tranquilo"
Contras: "Vôo atrasado em 2h. Chegamos em Viracopos praticamente dentro do horário, somente com com 25 de atraso mas mesmo assim cancelaram o meu vôo de conexão para Cuiabá o qual eu paguei mais caro por ser um vôo mais cedo e a minha vida ficou toda atrasada por conta disso. Tenho poucos dias de férias com minha família aqui no Brasil e perdi horas preciosas por conta disso ."
Prós: "Crews worked hard to please under built in circumstances (cramped seating etc)"
Contras: "For post landing gateholds it would help to say why waiting and say something about how long the wait might be."
Contras: "Bags should be included in ticket price. Ticket prices didn’t go down by charging bags separately. Just a big dissatisfaction."
Prós: "screens didn't work on flight"
Prós: "Attentive service, new equipment. Very similar to flying JetBlue in its early years in the US."
Contras: "Azul app only available in Portuguese. Online check-in was difficult-- upgrades, seat selection, or any change that requires a fee not possible online for domestic or international flights if you are not a Brazilian citizen"
Prós: "space for legs."
Prós: "Friendly crew"
Contras: "Despite buying a seat with extra room, it's really complicated for you to open your laptop and get some work done during a 10h flight. Also, during boarding, one of the employees removed me from my seat "because I didn't pay extra", although I was showing her the purchase receipt, she insisted that that was not my seat."
Prós: "All on time and excellent treat"
Prós: "Very nice crew."
Contras: "The seats are extremely uncomfortable."
Contras: "checkin was a disaster. Could only be described as chaos in VCP."
Prós: "Check in, boarding, flight attendence, food, comfort inside the cabin, all very good"
Contras: "Overall very satisfied"
Prós: "Boarding, Confort, entertainment and the"
Contras: "I dinot like the food, the dparting delay and lack of informations about the reason of delay, the cabin was extremely hot before take off and extremrly cold during flight."
Contras: "We're still waiting for the flight"
Prós: "People were very nice and professional. I really enjoyed my flight with Azul"
Prós: "Crew was friendly, no one sat next to me, so I had plenty of space."
Contras: "TV channels were not all working."
Prós: "I don't speak Portuguese but everyone was very friendly and helpful."
Prós: "We called and they were able to schedule us on a different flight. Which is all they could do."
Prós: "All staff were professional and courteous."
Prós: "Friendly service"
Prós: "Flight was cancelled ! I paid 100 reais for a better seat the azul airlines was cancelled so they sent was to Porto Alegre we flew with TAP to Lisbon on an economy seat, I never got my money back either. I am never flying with Azul again, and I am going to tell all my friends not to use Azul airlines again! Give my 100 reais Back!"
Contras: "Horrible experience, never again."
Contras: "Original flight was cancelled and passengers were accommodated causing some people to miss their connections."
Prós: "The crew were very outgoing and helpful."
Contras: "The seats are very small and almost impossible to sleep overnight."
Prós: "No delays"
Contras: "That none of the announcements were made in any other language other than Portuguese, in which I'm not fluent"
Contras: "My flight was delayed due to maintenance and I had to pay again a connecting flight from fortladerdale."
Contras: "Distance from my home"
Prós: "Everything, it was the most satisfying experience. Thank you azul, dont change!!!"
Prós: "A aeronave apenas 4 assentos por fileira"
Contras: "Houve mudança de voo com adiantamento de quase 3h da partida sem aviso. Apesar de ter feito o check in on line não observei isso (falha minha) o que quase resultou em perda do mesmo, alem de uma perda de tempo na conexão desnecessaria, uma vez que não houve cancelamento do voo original. Considero desrespeito com o cliente, principalmente quando estou habituada com as outras brasileiras que informam ate mesmo pequenas mudanças."
Prós: "Absence of food"
Contras: "In flight service"
Contras: "Nothing. Flight was amazing"
Prós: "Nice crew, good food."
Contras: "Both bathroom were not working in business class area."
Prós: "The crew was professional & friendly"
Contras: "Food was terrible honestly, entertainment system didn't work on 1st flight."
Prós: "Great atmosphere, crew was excellent!"
Contras: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."
Prós: "Impressive service... amazing crew, very friendly and professional"
Contras: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"
Prós: "Loved the smooth ride."
Contras: "Bathroom was pretty nasty"
Prós: "Great crew."
Contras: "Ran out of business class meal. Substituted a Econ class."
Prós: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Contras: "The boarding crew was rude and unpleasant, the plane was boiling hot."
Prós: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Contras: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."
Prós: "Amazing crew"
Contras: "lost baggage"
Prós: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Contras: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."
Prós: "Gaps between seats are very narrow."
Contras: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Contras: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"
Contras: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."
Contras: "Our lougage did not arrive"
Prós: "The staff tried to help me when it was evident we would not arrive on time"
Contras: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."
Contras: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."
Prós: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."
Prós: "Crew was great, very nice"
Contras: "Not enough legroom"
Prós: "The seats seemed to have more space on this plane which was nice."
Contras: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."
Prós: "Great on board service from a very professional crew."
Contras: "Can't think of a thing."
Prós: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"
Contras: "Food and one bathroom out of service makes an awful flight"
Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."
Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."
Prós: "Very friendly service!"
Prós: "Pleasant flight"
Prós: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"
Contras: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."
Prós: "on time, and with snow"
Prós: "Nice seats, comfortable."
Contras: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."
Prós: "Comfort economy well worth the extra."
Prós: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Contras: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"
Prós: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Prós: "Arriving more or less on time"
Contras: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"
Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"
Prós: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Contras: "Meter minha esposa longe de mim...em outro lugar...chek in muito mau...depois de pedir a tripulação para juntar os dois ninguem quiz saber e nao ajudaram..vergonha"
Contras: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."
Contras: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."
Prós: "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
Contras: "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"
Prós: "Staff, service"
Prós: "Was able to check in online, very convenient and easy to access site."
Contras: "I didn't go on this flight, unable to leave Seoul (to Beijing) with China Southern."
Prós: "Excellent service"
Contras: "Having to pay extra to pick a seat prior to check-in. I didn't, and got a decent seat anyway."
Contras: "seats on Jet air flight are very uncomfortable"
Prós: "KLM food and service are great"
Prós: "The free middle seat because the flight was not full."
Contras: "Bigger glass for wine"
Prós: "Good crew"
Contras: "Seats way too cramped."
Contras: "Call for stewards was not working and the temperature of the flight was miserable. Kept asking to reduce the cold and nothing. I had a window seat and there was no way to avoid the air/ac on my face the entire flight. MISERABLE!"
Contras: "Seat comfort"
Prós: "Crew cordiality"
Contras: "Luggage....it is allowed to charge but they shouldn’t charge. During on boarding they communicate that because the cabin was full of hand luggage the rest of the passengers needed to dispatch their hand luggage for free. This occurs only because they charge to dispatch luggage when buying the tickets. So nobody dispatch luggage and those who dis became frustrated because they payed. This unfortunately occurs on all companies."
Contras: "As it was a short flight it was ok but their system of checking in/ baggage drop off is really poor and disorganised. Everyone was queuing together for baggage drop, checking... it was a mess and took ages. It’s unfair on those who have already checked in online because you were ended up queuing with everyone else."
Prós: "Crew speaking french"
Contras: "Check in process is a disaster. The passenger is asked to even weight the luggage to be said by the machine to gonto a counter without good reason: the only thing missing with LATAM is to pilote the plane. Awful."
Contras: "45 minutes between getting off the plane and getting your bags is ridiculous"
Prós: "Foot rest in coach"
Contras: "Airline reservation staff is rude. LATAM smart phone app not integrated with their systems properly"
Prós: "Good seat space, comfortable, on time arrival"
Contras: "The food was ok, not great. The plane was Very cold!!!"
Contras: "The flight was late"
Contras: "I paid U$100,00 to dispatch a piece of luggage and it did not arrived."
Prós: "The crew that flew us there was great"
Contras: "they overbooked the flights and the way they communicated it to passengers was a complete disaster. I was able to board and travel but I had to sneak out of the actual line and show my visa appointment receipt to a latam staff person. It was very hard to talk to the staff most of them were just screaming "go to the line" and were not really keen to listening to what passengers had to say. I found a latam person that wasn't really dealing with this situation and managed to get him to talk to other latam staff about my visa appointment. It was pretty stressful for me to have to deal with the possibility of missing such an important event without a good reason."
Prós: "Crew were helpful. I was given the wrong seat number and they helped sort it out. They also did priority boarding for us when the queue was ridiculous"
Contras: "The check in process was a mess with people going from all queues and it took far too long. They also have me the wrong seat number for boarding causing lots of confusion"
Prós: "Close to nothing. If i had to applaud something it would be the fact that you have an option to check in early via your mobile or laptop."
Contras: "LATAM was incredibly unprofessional, alarming, and entirely non-communicative. After a 3 hour delay that caused me (and tons of others) to miss a connecting international flight, LATAM’s telephone servers had the nerve to claim I was a no show and needed to pay them for my absence. This resulted in a long discussion where I was held on hold until they could adequately determine that yes i missed the flight because they held us late. This was the only way that i was able to avoid their charge to me for being a “no show.”"
Prós: "Good entertainment on board and the crew was fairly attentive, but not as attentive as on other airlines."
Contras: "Food was not great, but at least it was edible. Thought the crew could have also asked about refills more often."
Prós: "Seats are fairly comfortable. Almost all planes have seats crammed too close together."
Contras: "More choices of TV shows to watch."
Prós: "Everything on time. 30 minutes ahead of schudle"
Prós: "Good seat. Nice aircraft Helpful check in."
Contras: "Don’t charge for seat selection. Every passenger deserves to choose their own comfort."
Prós: "The worst flight in my life"
Contras: "With the red eye flight, there were limited food options. Probably what happens normally, but it was a third leg of a journey for us an we were hungry!"
Prós: "Nothing much, really."
Contras: "Baggage handling. They lost one of my baggages and are giving me a hard time to get a refund."
Prós: "Crew, on board entertainment..."
Contras: "Boarding was not organized. A lot of food options but only one dish, missed the salad or other options compared to other companies such as Delta, Lufthansa, KLM and etc.. Drinks were ok, lacked alcohol options compared to other companies."
Contras: "The time it took to open the door upon arrival"
Contras: "Not to overbook the flight"
Contras: "Great service, excellent food, very good quality, comfortable, thanks so much for everything. ❤️❤️❤️❤️❤️"
Contras: "Only one gate agent was boarding passengers, which made the boarding process very slow. I was assigned a seat on the aisle in front of the exit row. For a midnight flight, I was really bummed to find out that my seat would not recline! My leg room on the A321 was lacking in comparison with GOL."
Contras: "I missed my flight because a connecting flight I booked with you all got canceled would I be able to get a refund or claim back"
Prós: "Nice space in the aircraft and the crew was really nice too."
Contras: "The delay was very tiring."
Contras: "TV at each seat"
Contras: "Better aircraft and personnel should smile and be more friendly"
Prós: "Seats were acceptable. Crew was competent and prompt."
Contras: "Boarding was adjacent to C04 with the Aerolineas flight leaving 5 minutes before us. This congested the boarding but was well handled."
Prós: "The flight left and arrived on time, which is always nice."
Contras: "the seat was a little old and the cabin was a little smelly but was okay when the AC was turned on."
Prós: "That it took me from A-B"
Contras: "My wife’s hand luggage was taken off her and put into the hold, against her wishes. When we arrived in São Paulo, the bag handle had been totally destroyed and the bag dented. During the flight we were only given water, the toilet had no paper or soap. Very poor"
Prós: "Boarding and Check in was really good"
Contras: "The temperature of the plane was too cold. A bit warmer would have been better."
Prós: "Arrived on time"
Contras: "Business class seats too narrow on 767. Needs upgrade"
Contras: "Old aircraft Business seat narrow"
Contras: "Muito triste minha bagagem nao apareceu na hora do desembarque viajei na classe executiva essa e a ultima vez"
Contras: "the process of boarding no annoucement of gate change"
Prós: "The flight was on time & smooth"
Contras: "Lots of kids yelling & some crying. Not something the airline can do anything about."
Prós: "Nothing. Passenger name could not be changed due to a mistake by you and lastminuite.com so I lost the flight and was not refunded the full amount! Bad service."
Contras: "If the passenger name was changed as requested and I would not lose the money."
Prós: "On-time departure & arrival. Good landing."
Contras: "Crew not friendly or personable. No smiles. Minimal beverage service on a 3+ hour flight. Check in & boarding at Ushuaia was convoluted and slow."
Prós: "I missed my flight, latam's computer was down, I stayed at the airport for 16 hours with them telling me I can't refund, I can't reschedule, pretty much they took my money and left me stuck in Houston. I waited for this day for 6 months, I sold my car, just for this trip. never flying latam"
Contras: "customer service is the worst I've ever seen in my life.. worse then any other place I've gone, they will not even try to look into your situation, they took my boarding pass and left me stuck in Houston. $1,000 put into their pocket with no service rendered. I hate my life"
Prós: "The crew was excellent very very nice . The seats are ok ."
Contras: "Food is very"
Prós: "There was no one sitting next to me."
Contras: "Over 5 hours delayed with no explanation, no compensation and no food offered."
Contras: "Overbooked and put on another flight 5 hours later"
Contras: "I've flown a lot of different business class flights in my time and these are the narrowest I've ever seen. I am not overweight but I felt very restricted in these seats. Add to the narrow seats is the design of the seat and armrests themselves and you don't have much space at all. No way I was going to be able to work on my laptop in this LATAM business class seat."
Prós: "On board entertainment"
Contras: "The food was not as usual."
Prós: "It was a decent train ride."
Contras: "Stating it’s a train from the beginning and not having to go from one train station to another."
Prós: "The crew was astounding"
Prós: "The crew and the food were great!"
Contras: "The seats weren’t very comfortable. You could tell the plane was a little dated. There was no WiFi and nowhere to charge your devices."
Prós: "Cops is always a good reason to flight"
Contras: "They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there."
Contras: "tout est à revoir !"
Prós: "The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc."
Prós: "Spacious business class seats, excellent meals"
Contras: "Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options."
Contras: "Thé qualité officielle the images"
Prós: "The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!"
Contras: "For me this part is not applicable"
Prós: "Tripulação boa"
Contras: "We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination"
Contras: "the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit."
Contras: "This was one of the worst flights I’ve been on. Both planes were downright filthy. The flight from Dallas to Barcelona had several broken toilets. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving."
Prós: "Tripulação excelente."
Prós: "The crew was amazing and extremely helpful!"
Contras: "The food could have been better"
Prós: "The entertainment options were great."
Contras: "Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat."
Prós: "On time, no hassle."
Prós: "Left on time. No turbulence."
Prós: "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
Contras: "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"
Prós: "The crew was helpful and accommodating"
Contras: "The flight was delayed, missed connection, and lost baggage. Subpar."
Prós: "Intranet meant I could watch movies on my iPad"
Contras: "Seats are very uncomfortable"
Prós: "Intranet wifi meant I could watch entertainment on my iPad"
Contras: "Seats are very uncomfortable"
Prós: "I did like Flying with Delta and Air France but not with Ukrainian airlines (when booking , it should tell you what airlines will be used , to make a better selection )"
Contras: "When I purchased my flight ticket , I purchased with a checked bag (23 kg /50 #) how ever ( who will fly to Ukraine with a 10kg suitcase) I booked for a KLM flight , they used (partener airlines ) when I arrived to LA I flew with Delta , they checked my Suitcase at no cost all the way to my final destinations , that was expected ! When I was going to return , they made me payed 120 dollars ( in Kiev , Ukraine (UIA) , I was very disappointed and I really will love an explanation about all this !"
Prós: "Extremely hot the plane"
Prós: "The cabin crew was super patient and accommodating of the passengers."
Contras: "Cramped quarters"
Prós: "The food, beverages and choices of movies, entertainment There was a medical emergency that caused the flight to land in Canada. This was handled very professionally - I hope the passenger ended up getting the care needed and is doing well."
Prós: "More experienced, professional crew, better food and service."
Contras: "A screaming child for 8 hours (understood this is not their fault, but it did make the journey unpleasant). Old aircraft with small screens, no power etc."
Prós: "Crew and boarding were very good. Very helpful to foreigners. Thank you Coffe was really good didn’t eat food. Sleeping."
Contras: "Business class seats weren’t comfortable and too narrow no entertainment."
Contras: "Leg space."
Prós: "It was a wonderful flight and service . Hospitality and welcoming."
Contras: "Nothing everything was amazing ."
Prós: "I like traveling with AirFrance in general."
Contras: "Terminal too far to go to loggage, walking about more than two miles after a long trip is not very easy AirFrance should have a better terminal at Charles-de-Gaulle!!! Have some missing stuff in my luggage!!!!"
Contras: "We paid for Business Class from JFK to TLV. The flight to Tel Aviv was in a small plane with 3 across seats that hardly reclined. We are most unhappy and will complain to American Express Platinum Card."
Prós: "Easy, fast, comfortable, no hassles"
Prós: "The airplane have great entertainment system. The cabin crew are very nice."
Prós: "Service was excellent, top of line Food ,some of the best I’ve had on a airline Seats & pillows comfy But we were in La Première! Also the equipment- a380 was terrific"
Contras: "Only 1 bathroom (toilet) for all of first class"
Prós: "Nothing particular"
Contras: "Nothing particular"
Prós: "The inflight service"
Contras: "The 3 hours delay"
Contras: "Not checking my carry on weight at check in then letting me walk all the way to security to then check my bag and tell me to go back to check in then the counter is closed and they tell me it's too late and that I need to get ride of my things so that my bag is under weight and barely making the flight"
Contras: "My baggage was broken"
Prós: "Not much."
Contras: "It was one problem after another during check in. And it was difficult to find help in English so I couldn't really tell what was going on. In the end I was tucking to get checked in because they were insisting I use a kiosk but I was telling them that the kiosk said to see an attendee. It was not efficient and I felt like a burden asking for help when there was nothing else I could do on my own."
Prós: "No issues, quick trip, friendly staff, comfortable ride..."
Prós: "We were on a 9 hour flight which is pretty exhausting on its own. However, Air France provided you with a pillow and blanket, as well as headphones, so that you can make the best of the long trip."
Contras: "The chairs, for whatever reason, after just not that comfortable. Too squishy and they make noise when you adjust your position. I fidget a lot on flights so I felt like I was making a lot of noise. Also the plane didn't have cold air, do you get toasty pretty quick."
Prós: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."
Contras: "The leg-space is very narrow The chair is very tiring No entertainment at all Food was tasteless But most surprising was that we were on stand by for our connecting flight. Though we bought the tickets months ago and we got our luggage checked in all the way to the final destination."
Contras: "We were rebooked, which understandably happens for any number of reasons. However, we were not informed or asked about our preference until our luggage was checked through! The staff especially in Chicago where we began this awful experience couldn't care less about our situation. Then AIr France lost our luggage and provided no help in locating them. We had to rely on folks who had friends working in Zagreb Airport to locate them. Air France is incompetent, insensitive and unprofessional. If you have an important trip avoid Air France - they treat you like captives not customers."
Prós: "Standard stuff"
Contras: "Our first leg from Paris was delayed and we missed our flight to Dubrovnik. We then had to hire a car and drive 6 hours to ensure we wouldn't lose a day more of our holiday."
Prós: "Panamá airport is a disaster, unorganized and dirty"
Contras: "Panamá airport"
Prós: "Friendly crew, comfortable seats, good boarding process!"
Prós: "The crew was very cordial and professional"
Contras: "The boarding was crazy. They called group one and met anyone board and the said all other groups. I was In premium economy and wanted my group 2 that I paid extra for. Also you must use their special earphones which they collect 45 minutes prior to landing. It sure I’ll do premium economy again. I don’t se me the benefit"
Contras: "Bags did not make the flight. Served no water or drinks."
Prós: "modern plane, large overhead bins, comfy seat with adjustable headrest, very good entertainment system"
Contras: "There was a broken restroom on the plane in the main section, so then, they should keep an eye on the remaining restrooms as they get dirtier sooner. Madrid barajas airport is an ordeal, Iberia needs to explain better that passport control happens when you get to terminal 4S on the tram AND then there are TWO more passport controls. then there isn't enough space for people to line up for the various groups, creating friction. Iberia just needs to be more organized."
Contras: "The crew was very unpleasant . I boarded the plane - was not even greeted. This was not like business class at all . I felt like I just wasted money and did not get even close the service I expected. Flight attendants were ignoring my requests - no blankets no cocktails ... very bad ."
Contras: "The airline accepted our checked baggage, although they already knew that it would not make it to our final destination (Marrakech) on the same day that we would arrive. We had to pay, out of our own pockets, for the inconvenience. Apparently this happens a lot, and it happened to our entire plane"
Contras: "Infotainment system"
Contras: "Still waiting for luggage 2 hours after flight arrived."
Contras: "USB outlet not working seat 21D"
Prós: "Nothing special."
Contras: "The seats are awful."
Prós: "It was cheap"
Contras: "Flight was late, boarding and unloading was slow so I missed my connection to LA."
Contras: "It would’ve been better to receive our luggage on time. We have to wait an extra day even though we had to pay 100 Euros to check our bags."
Contras: "Phone chargers did not function"
Contras: "Não apanhei o voo."
Contras: "Não apanhei o voo."
Contras: "Missed connection and this delayed by 20 hours to final destination."
Prós: "That IBERIA brought me to where I wanted to be"
Contras: "I’ve had 4 flights, none of which departed on time Not even a glass of water offered: IBERIA doesn’t have the prices of WizzAir or Ryanair, but what they offer onboard is pretty much the same as those airlines"
Contras: "very rude gate crew. impatient and not helpful. they need a new job if they are so miserable."
Contras: "Poor boarding process"
Prós: "La puntualidad de los vuelos"
Contras: "Compre mis tickets por iberia y me mandaron a AA sin derecho a maletas ni poder elegir mis seats"
Prós: "On time"
Contras: "No seat choice."
Contras: "My entertainment console went out right after takeoff. I can’t sleep on a plane, and I waited 5 hours for the attendant to finally reboot it. And one rather surly, overweight attendant with attitude"
Contras: "We never made it to this part of our flight because our Budapest to Madrid flight was canceled due to faulty AC system. We were boarded In Budapest and about two hours later they made as deplane after sitting in the hot plane for two hours. It was around 10 PM and no food was available at the airport, so I could not feed my four-year-old son ."
Prós: "After fixing the mistake they gave us two adjacent seats on the plane."
Contras: "I came with a friend. At first we were given 2 boarding passes, both with my name. We continued to security where they found the problem. We had to go back to the check-in counter and they reprinted boarding passes. This time names correct but both for the same seat. Only after a long while they were able to fix it. The Iberia crew barely spoke English. Overall - made mistakes, wasted a lot of our time."
Prós: "Fast boarding, good entertainment and arrived early"
Contras: "Food wasn’t great. Chicken with beAns and mashed potatoes dry."
Contras: "I didn't like the fact that the flight was delayed over an hour with zero explanation as to why. just sat in the hot plane with no reason or explanation."
Prós: "The entertainment system is pretty good. Touch screens work great, and you can charge your phone. The plane itself is fairly up-to-date, and the headrest is adjustable and very comfortable."
Contras: "I am 6' / 183cm and 210lbs / 95 kg. The seats are quite narrow, and little legroom. I don't think I'll fly them again."
Prós: "On time, polite, comfortable"
Prós: "Other than that I landed safely. Nothing"
Contras: "From the staff to the food but mostly the staff. I have never experienced worse customer care then this. Pretty bold statement since I’m a New Yorker. Flight was delayed and it wasn’t weather related. Too much to complain about . Never again will I travel with them."
Prós: "Short flight and on time"
Contras: "Disorganized boarding"
Prós: "On time, Very professional crew."
Contras: "Could not do online check-in."
Prós: "Easy boarding On time Very organized"
Contras: "movie selection very poor"
Contras: "Online check in failed, and legroom was non-existent - the worst of any alliance-based carrier I have ever flown."
Contras: "Extremely uncomfortable and no food or drinks with basic fares (have to wait for separate paid cart). Watched a sick woman be told to go away when she asked for water."
Contras: "No possibility to order kosher food on the site."
Prós: "Arrived 10 min early"
Contras: "I paid extra for a seat in the exit row and as soon as we took off someone from another row snuck into the exit row without paying and the flight attendants totally ignored him and he sat there the entire flight for free. They don’t give you so much as a glass of water for free and the luggage took 45 minutes to appear after landing. I certainly wouldn’t chose to fly them again if I had an alternative tho they are better than that horror Vueling whose seats were so close together that I was unable to sit with my legs straight because the leg room was so little."
Contras: "On time, food is ok."
Contras: "I left a day later. No effort made to change flight."
Prós: "The flight was ok."
Contras: "Ok. I was so rushed from my connection I got sick. My bag was left in Madrid."
Prós: "Do comandante que simpaticamente explicou o que se ia passando"
Contras: "Quando chegámos de Figari e fomos logo fazer o check in não quiseram aceitar-nos porque o avião estava overbooked e tivemos que esperar até todos os passageiros estarem sentados sempre com o risco de nao embarcarmos, o que acabou por não acontecer. A sugestão era ficarmos a dormir em Paris uma noite, apesar de termos as reservas confirmadas. No gate foram simpáticos mas a funcionária do check in era uma francesa incompetente e antipática, que nem sequer conseguiu encontrar as nossas reservas. Tivemos que ir a correr ao balcão da Vueling e ainda nos ameaçou que o voo ia fechar...enfim, uma experiência a não repetir"
Prós: "Fast and clean. Smooth ride."
Prós: "Good seat spacing"
Contras: "Customer service was a low priority"
Contras: "Airline switched to smaller plane after check-in, we were bumped off. Instead of direct flight from Madrid to Tel Aviv, we were routed through Vienna. Instead of 4.5 hours, it took us more than 12."
Contras: "First leg of flight, the most uncomfortable seats. I had literally no leg room. Will never fly them again. Second leg different aircraft, much newer. Happier crew better food. But still won't fly them again because of the first leg. It was unacceptable"
Contras: "They forced us to check our bags at the gate even though we had an international connection to make in London--to continue flying to Chicago. As a result, we had to go through customs and security in London, and would have most definitely missed our connecting flight back home to the States if not for a woman in customs at Heathrow who let us cut to the front of the line. I will never fly Iberia again and will be lodging a formal complaint."
Prós: "On-time with excellent service. Clean."
Contras: "No issues."
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