Voos para São Paulo Viracopos/Campinas

Prós: Seats are hard

Prós: Vôo tranquilo

Contras: Vôo atrasado em 2h. Chegamos em Viracopos praticamente dentro do horário, somente com com 25 de atraso mas mesmo assim cancelaram o meu vôo de conexão para Cuiabá o qual eu paguei mais caro por ser um vôo mais cedo e a minha vida ficou toda atrasada por conta disso. Tenho poucos dias de férias com minha família aqui no Brasil e perdi horas preciosas por conta disso .

Contras: No much space in the seats

Prós: N/A

Contras: N/A

Prós: The socks offered in business were comfortable and nice looking. The red wine was good.

Contras: The food was just average and the seat not too comfortable

Contras: Flight got cancelled

Prós: Fast boarding

Contras: Slow in refuelling, got us delayed for 40-

Prós: Boarding was quick and flight was calm

Contras: The coffe and breakfast.

Prós: The crew was excellent, and the entertainment was good.

Contras: The boarding of the connection flight was a little messy. Also, the table on the seccond flight was a bit lower than the first, but enough that I couldn't pull it down if I didn't put my knees to each side.

Contras: Pontualidade

Prós: The crew were very friendly and attentive. Most of them spoke English and Spanish in addition to Portuguese.

Contras: The snacks could have been healthier and the bathroom could have been cleaner.

Contras: I was charged for luggage and I wasn’t given the option to purchase luggage while booking the flight

Contras: Boarding process could’ve been organized better to make for a more efficient and speedy journey onto plane.

Prós: The crew was very friendly and responsive and the flight left right on time.

Contras: The food was not good and there was very little in way of tv entertainment.

Prós: Me gusto el trato de las azafatas y la comida estuvo muy buena!!

Contras: Deben mejorar la comodidad de los asientos

Prós: Crew was great and very friendly, and helpful. Was in Business class so not much to complain about, although the headphones were not working properly.

Contras: The boarding area in Lisbon is very congested and disorganized.

Contras: The plane is so old..,

Contras: When its rain we shouldn’t walk to the air plain

Prós: The socks offered in business were comfortable and nice looking. The red wine was good.

Contras: The food was just average and the seat not too comfortable

Prós: Excellent crew, good food & movie selection.

Prós: The crew as fine!

Contras: The gate at the airport changed

Prós: My seat 28H didn't recline

Prós: Friendly crew. Spoke some English for the most part.

Contras: Only food for purchase

Prós: Azul is always amazing in terms of service!

Contras: The price!

Prós: The staff

Contras: Providing more drinks and beverages

Contras: Haven't made it there yet still in Lisbon and no way to make it to cruise ship on time.

Prós: The price.

Contras: Starters, main course, etc where very odd combination of flavors and therefore not at all appealing. Don't provide beverage service in Business outside of meal times. Seats good but space is restricted. Feel closed in.

Contras: Boarding process could’ve been organized better to make for a more efficient and speedy journey onto plane.

Prós: Fast boarding

Contras: Slow in refuelling, got us delayed for 40-

Prós: Boarding was quick and flight was calm

Contras: The coffe and breakfast.

Prós: The crew was informative

Contras: Inflight sandwiches

Contras: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Prós: We got all of our bags! No lines. Smooth sailing

Contras: Food !!!!

Contras: I was charged for luggage and I wasn’t given the option to purchase luggage while booking the flight

Prós: Crew was amazing

Contras: Better food

Prós: Price. Service and food offered in the plane

Contras: The boarding process: everyone crowds into the line without regard of the grouping.

Prós: Good service on the plane, the food was good and the seat was very comfortable.

Contras: The boarding process was a bit uncomfortable at the Lisbon airport. The space provided at the gate for the passengers to wait was small, with everyone trying to fit in front of the gate, it was tight.

Prós: Crew was great and very friendly, and helpful. Was in Business class so not much to complain about, although the headphones were not working properly.

Contras: The boarding area in Lisbon is very congested and disorganized.

Prós: Nothing

Contras: It was over an hour late with little information about why. The gate wasn't shared until the last minute. Boarding was awful and confusing. We were stuck sitting at the gate for a long time with no air and the crew didn't deserve the last ten rows any water. The luggage also took forever to get onto the belt. Overall bad

Prós: I loved my trip the flight was amazing

Contras: Everything was wonderful

Prós: Crews worked hard to please under built in circumstances (cramped seating etc)

Contras: For post landing gateholds it would help to say why waiting and say something about how long the wait might be.

Prós: Food

Prós: The crew was amazing

Contras: I was not informed the ticket didn’t includes luggage

Contras: Super uncomfortable seats (the most ever) No personal tv/entertainment.

Contras: When late, pls help passangers.with no helpfull people dont work

Prós: I liked that pillows, blankets and headphones were provided.

Contras: Boarding was a cluster (mainly because the lines were unorganized).

Prós: Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight

Contras: Not being to help on the ground in Copenhagen with delta issues

Prós: The crew.

Contras: The time between flights.

Contras: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Contras: Still don’t have my luggage yet

Contras: didnt reach connection

Contras: Pontualidade

Contras: Food !!!!

Prós: A tripulação

Contras: Cancelaram meu vôo de conexão

Contras: Nothing, it was better than most other airlines

Prós: The new A330-Neo is a lot more comfortable than any other recent airplanes. Loved the space between seats and entertainment is outstanding too. Food was very good and the crew exceptionally friendly.

Contras: Nothing to complain about. Everything was outstanding.

Contras: Worst trip ever

Prós: Good entertainment, great price

Contras: Had about 30 people on our flight that was taking another TAP connecting flight - missed the gate by less than two minutes - did not hold the plane when they could have