Avaliações de viajantes
Avaliação geral
7,3
Bom
Baseado em 3 182 avaliações
Embarque
7,6
Comfort
7,4
Tripulação
8,2
Entretenimento
6,4
Comida
6,3
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Ida e volta
Económica
Informações sobre GOL
| Código IATA | G3 |
|---|---|
| Rotas | 379 |
| Rota principal | Fortaleza Pinto Martins to São Paulo Guarulhos |
| Aeroportos em que opera | 73 |
| Aeroporto principal | São Paulo Guarulhos |
Avaliações recentes
Classificação
657
963
1214
1219
1075
-
6,5
Prós: Comfortable seats, all on schedule, and kind team
Contras: Extremely messy boarding, confusing guidance, no social distance. I suggest you board from the back of the plane, up to the front, after accommodating special needs passengers. Thank you!
avaliação de
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2,0
Contras: I never got to fly !!! I was flying to Rio de Janeiro from USA and my flight got canceled, so I never made it to Rio therefore I wasn’t able to fly to São Paulo . I called you guys and the airline to see what you could do for me . Very bad customer service considering there’s a pandemic. I understand certain flights are non refundable but during the circumstances you could’ve gave a voucher to use later but instead you tried to charge me more money to make changes when I didn’t even know when I was able to fly. To all this I lost my money and my chance to fly later . Never again I will buy anything from Kayak . You just lost a customer!!!
avaliação de
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10,0
Prós: It was a fluid flight
Contras: That it wasn't late
avaliação de
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7,5
Prós: Once we boarded everything was super fast!
Contras: Delayed without much intel as to why or when we were due to finally get in the air
avaliação de
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2,0
Contras: If I had at least boarded the flight I could have given feedback. But I didn't get in! I spent 6 hours at the airport waiting for my flight, with check in done and missed the flight. And on my ticket I didn't have the gate number or the terminal, the goalkeeper said he would let me know when the flight was leaving, the hours passed and I didn't hear him calling me. until near the departure time I went to ask the employee and he said that the flight had left a long time ago and that the entrance was on the opposite side of where I was and they did not warn me ... now I'm here at the airport with no place to sleep, waiting for my other flight with a connection to Brasilia that leaves 6 am where I will wait for almost 12 hours to be able to get home. remembering that my flight from São Paulo to Cuiabá was 3 hours long and I will have to wait for almost 24 hours. A goalkeeper was super arrogant with me, gave me no support and even told me that if I was in the United States I would be waiting for 3 days at the airport sleeping on the floor, so it was ok.
avaliação de
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8,0
Contras: Include the luggage into the price of the ticket, Brazilian airliners often charge luggage separately.
avaliação de
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6,3
Contras: No masks. I didn't like it.
avaliação de
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10,0
Prós: The crew was realy nice
avaliação de
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2,0
Prós: Nothing
Contras: The flight delayed one hour and the air conditioning wasn’t functioning
avaliação de
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8,0
Prós: Very easy process of boarding, flight and leaving the plane.
Contras: Besides water and juice, with a small pack of crackers, nothing else is offered, unless you pay for sandwiches or other drinks.
avaliação de
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4,4
Prós: Crew was nice and organized, easy check-in.
Contras: Had the last seat, so could not recline - lady in front of me had a chair that went super far back and was practically in my lap, turbulence was crazy landing!
avaliação de
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8,0
Prós: Good flight! On time! Sit too tight!
avaliação de
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2,0
Contras: It was 1.5h late
avaliação de
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8,0
Contras: Flight was an hour late. Should have boarded 30 minutes earlier!
avaliação de
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3,0
Prós: Did us a favor and made check in in the counter
Contras: Food was pretty basic....no entertainment whatsoever kids were desperate
avaliação de
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5,6
Contras: Gol changed our direct flyght departing 14h to a connected one departing 7h rriving 17h. This company is a shame, and brazilian Agency does not forbid that (Gol could simply return our money back).
avaliação de
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7,0
Prós: punctuality
Contras: food, entertainment
avaliação de
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6,8
Prós: Flight was good
Contras: Waiting while we were boarding, the plane was about 35 degrees with no A/c everyone was melting
avaliação de
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5,3
Prós: i cant make early online checin. and almost missed the flight becuase of Air eropa and Gol comunicion problems
avaliação de
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7,0
Prós: the plane
Contras: checkin experience, app and web terrible
avaliação de
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9,0
Prós: Great crew & comfortable seat
Contras: Changed departure gate without mentioning the gate change.
avaliação de
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3,3
Contras: Flight toke Way linger than usual
avaliação de
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5,0
Contras: Que funcione Latam Enterteinment o tenga pantalla de entretenimiento
avaliação de
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3,6
Prós: Nothing
Contras: More English explanation and care to customers . Horrible customer service
avaliação de
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7,6
Contras: Punctuality
avaliação de
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2,0
Prós: Nothing
Contras: To be denied my flight, and no refund.
avaliação de
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5,2
Contras: Landed 45 min ago (with a 45 min delay) and still no luggage.
avaliação de
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10,0
Prós: Very efficiently run
avaliação de
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4,0
Prós: Aircraft look new and very clean.
Contras: Flight was 1 hour late. It would be better if they kept the flights on time specially this time of the year. They had several flights daily from São Paulo to Rio, no reason to be late. It would be better if the employees knew the rules about their work. Everything very disorganized from the gate number to the carry on allowed in the plane. I will never fly with Gol again.
avaliação de
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6,0
Contras: Avoid delays and communicate better about the delays
avaliação de
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2,0
Contras: Voo atrasado
avaliação de
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8,3
Contras: Non free entertainment
avaliação de
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2,0
Contras: I've flown a lot and on a lot of different airlines budget or otherwise, and in my opinion this is the worst of the lot. Poor communication at the gate improper signage for departures, unprecedented delays with constantly shifting boarding times and gates. Little to no sympathy from staff just a complete plane wreck of an airline. Would never fly again.
avaliação de
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6,6
Prós: Nice new plane.
Contras: Boarding process could be better
avaliação de
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2,6
Contras: The boarding process IX too disorganized. No announcements in eff flash. Only Portuguese. They had everybody standing in lines 90 min us period to plane leaving.
avaliação de
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8,0
Prós: Everyone smiling Check in easy Though flight was crowded it was quick
avaliação de
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3,3
Contras: I had payed for an seat Gol + Conforto and one of the benefits was that the hand baggage compartment supposed to be exclusive to the people that bought this seat, so when I was entrancing into the aircraft one of the people of the GOl crew said that I’ll have to drop my baggage because the flight was full. I told that I had bought the Gol + Confort that have exclusive compartment to the hand baggage and I had showed my receive of the seat but they sayd that this benefits do not exist and took my baggage of me to drop off. It was an absurd and the worse thigh was that when I arrived at my seat, the exclusive space for my baggage was there available for my baggage and I had to drop off because the employee of the Gol didn’t know about this benefit of Gol + Confort seat and didn’t check out if really wasn’t space to my baggage
avaliação de
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5,6
Prós: Entertainment options
Contras: Huge delay....
avaliação de
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5,0
Prós: Nice crew. Okay seats.
Contras: 4 hour delay with no information. Just horrible in this day and age.
avaliação de
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7,0
Prós: Brand New air plane
Contras: Food
avaliação de
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7,3
Prós: O lanche foi diferente do habitual e bom.
avaliação de
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5,3
Prós: O lanche
avaliação de
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8,0
Contras: I had two USB chargers at my seat, but neither worked :(
avaliação de
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5,3
Prós: O lanche foi muito bom
Contras: Resolver os constantes atrasos neste vôo
avaliação de
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5,0
Prós: The seat isn't confortable. The head rest isn't adjustable. The power outlets was not working at all.
Contras: Better seats with adjustable head rest and functional power outlets.
avaliação de
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4,0
Prós: Crew was helpful and charming. 10 out of 10.
Contras: Comfort is terrible. Seats are very small, space is terrible even in the "comfort" area.
avaliação de
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7,0
Prós: Este lanche da Happy Hour é um bom diferencial. Muito bom.
Contras: Houve atraso na partida devido a uma menina desacompanhada que teve que desembarcar e pelo jeito, não por culpa dela ou dos pais e sim da companhia. Lamentável.
avaliação de
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7,0
Prós: O lanche não foi Mãe Terra e isso é muito bom.
avaliação de
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5,6
Contras: O lanchinho desta vez não foi Mãe Terra (graças a Deus, pois aquilo é muito ruim), mas só tinha doce (embora bom).
avaliação de
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4,6
Contras: Punctuality. More than one hour of delay
avaliação de
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4,6
Prós: Entertainment
Contras: Punctuality
avaliação de
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5,3
Contras: The flght was delayed
avaliação de
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3,5
Prós: Crew and baggage people were very nice.
Contras: Sao Paulo to Floripa flight, did not pay for baggage. Floriap to Sao Paulo, paid 60 Real. I bought ticket through Kayak. Am 100% sure that I picked 1 bag for baggage claim. I don't understand how GOL missed that!!! It did not say on Kayak receipt. Am very angry!! Want refund of 60 Real!!!!!
avaliação de
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10,0
Contras: Everything perfect . Marcia was very professional and very helpful person boarding at the gate . Employees like her makes the difference . Tks
avaliação de
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8,0
Contras: O check in em guarulhos é péssimo e mal organizado. Mais de 40 minutos na fila, mesmo na fila do passageiro frequente.
avaliação de
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8,0
Prós: Aeronave
Contras: Serviço de bordo
avaliação de
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4,6
Prós: Plane
Contras: Time - delayed twice - missed connection
avaliação de
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10,0
Prós: All great n crew very helpful
Contras: Nothing
avaliação de
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2,3
Prós: time was OK
Contras: Starting by the fact that if the system was actually working we could’ve done check in in the machine, and cut the 2 and half hours of line for check in and luggage drop off. The check in crew was not efficient at all, they would take 10 to 20 min to every costumer, no organization and poor trainin.
avaliação de
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5,3
Prós: Entertainment
Contras: Punctuality
avaliação de
Estado do voo
Mapa de rotas da GOL
Principais aeroportos em que a GOL opera
- Aeroporto de São Paulo Guarulhos (GRU)
- Aeroporto de São Paulo Congonhas (CGH)
- Aeroporto de Brasília (BSB)
- Aeroporto de Rio de Janeiro Santos Dumont (SDU)
- Aeroporto de Rio de Janeiro do Rio de Janeiro-Galeão (GIG)
- Aeroporto de Salvador (SSA)
- Aeroporto de Porto Alegre Salgado Filho (POA)
- Aeroporto de Fortaleza Pinto Martins (FOR)
- Aeroporto de Recife Guararapes Intl (REC)
- Aeroporto de Belo Horizonte Tancredo Neves (CNF)
- Aeroporto de Curitiba (CWB)
- Aeroporto de Florianópolis Hercilio Luz (FLN)
- Aeroporto de Vitória Eurico de Aguiar Salles (VIX)
- Aeroporto de Natal (NAT)
- Aeroporto de Belém Val De Cans (BEL)
Informações de contacto da GOL
- G3 Código IATA
- +55 11 5504 4410 Liga
- voegol.com.br Visita
Dados sobre o estado do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirma sempre a informação indicada aqui com a companhia aérea.