hotéis em São Paulo

Prós: Tudo

Contras: Preço dos alimentos

Prós: Beautiful hotel, with incredible facilities. Our room was extremely comfortable, with great added extras such as apple tv. We will definitely return.

Prós: Quarto

Contras: Café da manha

Prós: Do restaurante e da piscina térmica

Contras: Ar condicionado péssimo. Não funciona direito

Prós: Tudo muito bom

Contras: Nada

Prós: A cama

Prós: The rooftop bar is a hot night spot. The architecture of the building is beautiful. The smell in the lifts is awesome.

Contras: At room 402 I could hear music, don’t know if it was coming from the rooftop bar. The lifts and the corridors of the floors are excessively dark. The breakfast’s omelete 6 months ago was way better. Too many pillows on bed. There should exist more sun shadow by the pool.

Prós: sem palavras para a equipe!! Danilo, Ricardo e Fátima foram fora do normal!!! eles, com certeza, fizeram toda a diferença na estadia. Sem contar o restante do pessoal, o local e o quarto! superaram nossas expectativas em mil!!!

Contras: NADAAAA!!!

Prós: The design of the hotel is amazing,its an attraction but itself.

Contras: I think they went more modern than luxury.and the rooms are a bit small

Prós: The hotel is an architectural gem, from the outside as well as inside. My room was incredible, the view, the rooftop bar, the lobby and the drinks wall, it was all a dream. The hotel is very well located, easy access to all the sights but also tucked away from the hustle and bustle. Reception staff were extremely kind and attentive, the glass of champagne upon arrival and the fresh coconut juice sent up to my room these were all very sweet touches that made my stay unforgettable.

Contras: The spa experience was a disappointment. My treatment was fine but the desk staff was rude, and the spa room is not clearly indicated anywhere, I had to hover around the second floor in my robe waiting for the previous treatment to finish. Did not match the otherwise exceptional customer experience.

Prós: Quarto confortável e moderno. SPA muito bom, bem como a academia.

Contras: Atendimento da recepção não corresponde ao atendimento de um hotel 5 estrelas. A oferta de água, café e até Veuve Clicquot (que desta vez nem chegou a ser oferecida) deveria ser acompanhada de mais simpatia e agenda por parte da equipe da recepção. Não consigo citar o nome do funcionário mesmo pq não havia nenhuma placa de identificação ou crachá. A experiência no bar do terraço do Hotel, Skye, também foi bem abaixo das expectativas pelo valor do que é cobrado. Equipe de garçons pouco atenciosa e prestativa. Solicitamos um vinho sugerido pela própria equipe e que não tinha na casa. Solicitamos um outro vinho, bem mais caro do que o mercado e trouxeram a uva errada. Solicitamos uma pizza para um atendente que disse que poderia ser fatigada para comermos como entrada. A pizza veio cortada em 8 pedaços. O outro garçom disse que a pizza solicitada não poderia vir fatiada pq desconfiguraria a pizza... enfim, se quiserem cobrar caro, devem oferecer um serviço de qualidade a altura, pois o que está sendo oferecido não compensa.

Prós: Tudo muito lindo

Prós: Loved the location-closed to everything and still more relaxed and quiet. The service has been outstanding. Concierge helped us efficiently with all bookings. Breakfast was also great.

Prós: Early checkin. Great roof pool and sunset spot. Bikes available for use. Adjoining rooms a plus.

Contras: Restaurant was so so. Park is out of the central area

Prós: Great property, awesome rooms, staff was amazing, facilities are great. Loved the two pools, the full gym (super rare for hotels) and the spa. Staff was extremely helpful but not intrusive. The building itself is an architectural delight.

Contras: Everything was great - one are for improvement would be a longer food menu :)

Prós: The architecture is incredible, the view from Sao Paulo shows you another side of the city and the staff was always friendly and really supportive. The skye bar / restaurant is also amazing.

Contras: The traffic to get there, but that’s because the great location. Also we didn't have many places to go walking. Anyway Itaim Bibi is really close and you have everything there.

Prós: Atendimento de todos os funcionários , desde a Gerência André , recepção , restaurante !

Contras: Área da piscina piso e borda precisa de reforma , esquenta em demasia !

Prós: Elegance everywhere you look at Fasano! Everything was perfect

Prós: Everything

Contras: Nothing

Prós: Atendimento

Prós: The hotel is located in a calm area and really close to many touristic attractions. Thus the location is certainly a big plus. The rooms are splendid, very spacious and comfortable. Our room was certainly what we liked most. The staff was very nice and happy to help with everything. The only small remark which I might have is that sometimes they try to overhelp, which is for someone who likes a bit more of intimate space slightly disturbing. Nevertheless, we would recommend this hotel to anyone who comes to SP and wants to have a calm experience of the city and spoil yourself.

Prós: Tudo. Hotel perfeito.

Contras: Só do preço.

Prós: Location and the style

Contras: Bathrooms too small

Prós: Escuridão no quarto e excelente acustica

Contras: Faltou área extwrna

Prós: Esta foi a minha estadia número 6 no Hotel Renaissance. O serviço é impecável, os quartos são luxuosos, e eu me senti bem-vindo. Obrigado por fazer a minha estadia especial.

Contras: Tudo foi ótimo!

Prós: Hotel maravilhoso. academia excelente. A equipe é muito simpática. Os quartos são grandes para um hotel na cidade. Café da manhã é farto. Localização é entre a Avenida Paulista e a Oscar Freire no Jardins. Sem queixas!

Contras: Piscina pequena, já que fica na cidade.

Prós: Bed is very comfy, the staff is very helpful and friendly all the time, location is near to Paulista Ave which is just great.

Contras: I think the suite bathroom could be renovated to meet the rest of the facilities.

Prós: Nice view of the city from higher floors

Contras: I could not get all 3 rooms on the same floor as promised

Contras: Não tem ducha higiênica no banheiro

Prós: The hotel is in a nice area, free cocktails, musical events were a nice add on

Contras: Traffic at the hotel entrance was a nightmare, cars blocking the way every morning and the valet was helpless to it all. Room service was disappointing for the cost. The hotel also seemed quite dated in decor. My clearly old a/c was so loud I had to change rooms.

Prós: Localizado perfeitamente a apenas uma quadra da Paulista com ótimo acesso ao sistema de metrô. A poucos quarteirões do MASP. O café da manhã é muito elegante, servido em um espaço delicioso e tudo o que foi servido foi absolutamente delicioso. A equipe foi super atenciosa, cordial, amigável e muito informativa. Nosso quarto era limpo, bem projetado e muito espaçoso.

Contras: Os clientes deviam ter acesso às instalações de spa. É uma ferramenta barata e um ótimo marketing vender outros serviços e deixar seu hóspede mais feliz.

Prós: Atendimento cordial, café da manhã com muitas opções

Contras: Havia fios de cabelo no lençol, rachadura no chão do banheiro, assento do vaso solto e estrutura em geral muito velha. Não vale a pena.

Prós: The bed was lovely

Contras: Everything was closed the pool, the bar even the reception , the staff tried to help but the bar food was terrible and the staff was so slow. Everything was an issue The key to the room didn’t work Everything was closed It was a nightmare

Prós: Location, hotel restaurant SEEN is superb. Also the stuff was very helpful.

Contras: After almost 30 minutes trying to do the check in, because they were charging more what was on the booking. The hotel need some serious renovation. For instances I have change and upgrade my room because the one was give was in really poor condition. There were marks on the bathroom floor. The furniture veneer as full of marks and in some cases little pieces missing. The entrance door had insert f wood because probably they had to break with force. Not at all the standards I was expecting. I complained and asked for an upgrade and that I was going to pay, it was immediately sorted and room upgrade was good. Much better. Besides that everything was very

Prós: Gostei muito dos funcionários. Gentis sem afetação, solícitos. As acomodações não decepcionaram. A localização não é das melhores p quem está passeando.

Contras: Não há nenhum ponto negativo.

Prós: Tudo

Contras: Nada

Prós: Nice design, great location, amazing staff.

Contras: Bit outdated and very noisy rooms.

Prós: Everybody treated us extremely well

Prós: Breakfast

Contras: Neighbor ‘s shower noise.

Prós: Great location. Spacious room. Good access to “Seen” bar on 23 floor

Contras: Pool was closed when we got there for 2 days. Lobby being renovated.

Prós: Ele foi ok

Contras: Elevadores

Prós: Vista incrível da Ponte Estaiada em São Paulo e localização. A equipe era gentil. Recomendo!

Contras: We were not told at time of booking that the hotel was being refurbished We had problems as a result

Prós: Tudo

Contras: Nada

Prós: Top

Prós: Tudo

Prós: Os funcionários são muito atenciosos, acomodações excelente!!!

Prós: Se você já ficou hospedado em algum Hilton, sabe que depois é difícil se adequar a um padrão standard de hotelaria. O hotel é simplesmente incrível, desde seu lobby, restaurantes e quartos recém reformados (peça por estes) com vista para a ponte estaiada de São Paulo (também peça por estes). O apartamento é grande, extremamente bem equipado com todos aqueles detalhes que fazem a gente querer morar ali pra sempre: tomadas perto da cama, entrada USB na cabeceira para recarga de celular, banheiro com reservado separado do chuveiro que, além de grande, permite o uso comum do banheiro por um casal. A piscina do hotel merece destaque por ser fechada, aquecida e na cobertura, com um teto de vidro que permite uma visão linda, tanto para quem está na piscina quanto para quem está a bordo dos aviões da ponte aérea que passa acima do hotel e contemplam aquela piscina. Mas avião passar perto é apenas um charme: não há ruído nenhum com as janelas com preparo acústico em todo o edifício - e com cortinas que escurecem DE VERDADE o quarto. O café da manhã é sem igual, com um detalhe que chama a atenção: um microprocessador de alimentos pra que você coloque as frutas que quiser, fazendo o seu próprio suco natural na hora, ou mesmo o suco verde se for adepto. A relação custo benefício se extende ao BRUNCH de domingo, uma tradição que experimentei no Hilton de Barbados, Buenos Aires, Rio de Janeiro e agora São Paulo e recomendo MUITO. Funcionários dispostos a ajudar que resolveram até o problema que eu mesmo criei: viajando com uma bolsa térmica de natal para a família, com Peru, Tender, Lombo, precisava manter tudo resfriado até embarcar novamente. Sem poder colocar no freezer do hotel por determinação na Anvisa (vigilância sanitária), o concierge sugeriu uma bolsa plástica maior onde pudesse manter tudo congelado, dentro da minha suite. Resumido, o hotel não é daqueles hotéis executivos gelados, mas também não é daqueles resorts com crianças correndo por todos os lados.

Contras: Saídas USB, tomadas ao lado da cama, banheiro com chuveiro, reservado e banheira separados, e vista espetacular.

Prós: Excelente localização, cama muito confortável, banheiro muito bom, piscina muito boa e com uma vista espetacular, bom café da manhã, com muitas opções.

Prós: The hotel is excellent, in all ways.

Contras: None

Prós: Very good

Contras: The staff

Contras: I was exercising boxing on that body-shaped target equipment in the studio. And there was a man with big belly entered the studio. In a very rude and disturbing way, he asked me whether I speak English. Then he said he need the room and he needs me to leave instantly, “now!” He said. I left the studio, went down to the manager counter, and required to see that day’s class schedule. And the schedule does not show his class. Gym staff was nice enough to move the punch target to the place available so that I can finish my interrupted work out that day, but in an interrupted mood and tempo. Not good. And I do doubt how Hilton teach their so called “coach” to talk to people, particularly when they interrupt customers’ work out and throw them out of room. I require the disclosure of this “coach”’s name, and a formal apology from Hilton. Thanks

Prós: Comfortable bed, good breakfast (if not considering the price)

Contras: Service: check-in & check-out line, room service team is really unprofessional. This hotel does not provide free bottle water and the room service manager with 14yr of hotel experience claims that all “high class” hotels in Brazil don’t provide bottle water.

Prós: A equipe é ótima! Muito acolhedor e equipe incrível

Prós: Todos os

Prós: The club level amenities are well worth the extra cost. We stayed in a suite and the room was excellent. The bed was comfortable and the room was very spacious. One of the best hotels we have stayed in while in São Paulo!

Contras: The channels on the television could have a few more English speaking channels. In fairness to the hotel, perhaps it does but I was not able to figure out the language settings.

Prós: Friendly staff

Contras: Breakfast could improve

Prós: Gosto de tudo,a cordialidade e presteza dos funcionários,as comidas dos restaurantes são de excelente qualidade e a estrutura do hotel é maravilhosa.

Prós: Gostamos de tudo, desde o atendimento, quarto, vista, comodidade da cama, cuidados com os pets, café da manhã

Prós: Everything is perfect. High quality food and all the persons are really nice and helpful.

Contras: The spa only has sauna but at least you got two pool. But everything it’s perfect

Prós: Staff are very professional and attentive. The pool is a beautiful place to relax for the day and a generous breakfast is provided with fantastic choice

Contras: Lack of plugs for charging devices and WiFi signal wasn’t consistent on smart tv

Prós: Nothing

Contras: Everything else

Prós: Espaço.

Contras: Precisa de reforma.

Prós: Nothing

Contras: Facilities very old

Prós: O hotel é ótimo, confortável, limpo e bem localizado. O elevador é rápido e o lanchinho no lodge oferecido pelo hotel estava delicioso.

Contras: O chuveiro é do tipo conta pingos. Achei que o banheiro da suíte precisa de uma repaginada. É ultrapassado.

Contras: Banheiro sujo, frigobar não funciona disseram que ia trocar e não trocaram, ar condicionado não funciona parou a noite e não funcionou mais, água do chuveiro não esquenta!!

Prós: Near to office

Contras: Service so so, facilities poor, pricy, overall not good

Prós: Proximity to my conference venue

Prós: Bed was confortable.

Contras: They called several times, and in the morning the door was knocked 4 times without good reason, one time for a “previous statement” and the other ones to clean up the room. The hotel is old and needs some renovation. The decoration of some rooms are a little tacky and outdated. There were no sockets right beside the bed.

Prós: Near my office

Contras: Nothing really good but extremely expensive. Service very so so.

Contras: Everything from the staff to the rooms

Prós: Great suite, staff well trained, delicious breakfast by the piano song!

Contras: It took too much time to make checkin and checkout

Prós: Breakfast is the best part of this hotel and you can see the details ans service quality there.

Contras: Nothing really it's a very good hotel

Prós: The extremely professional, welcoming and friendly bunch of staff. It was my husband’s birthday in a very quiet season but they made him very happy by many complementary gifts start from breakfast. Thanks to all of you, the door and reception crew (Ciaque, Patricia, etc) and breakfast crew (Natalie, Vincent, Tapioca lady, and all very nice waiters), Pianist, and the list go on. Everyone we met there was nice. The best breakfast and atmosphere we have ever had. I hope the owner appreciate their hard work.

Contras: The kettle in the room would be nice.

Prós: The atmosphere is classic and cozy. The breakfast is very good. Location is great for those with appointments in the Berrini region. Rooms are very big.

Contras: The staff seems tired and stressed, so they're not kind nor smiley. The hotel is relatively old, which means that some furniture, carpet, and curtains are relatively worn out. The placement of the lights is very counter intuitive: some of them are located on the phone and not on the walls. I spent a fair amount of time searching for it and there should be some indication from the staff. A key issue (with no criticism attached) is that this is not a five star hotel although they advertise it this way. It is a four star one.

Prós: Café da manhã

Contras: Piscina

Prós: Excelente café da manhã e cama muito confortável.

Contras: Não gostei de ter escolhido um hotel com sauna e chegando lá a sauna estava em manutenção fiquei bem chateada

Prós: Hotel lindo, decoração classica. Quarto e banheiro de excelente tamanho, bom isolamento acústico, cortinas blackout muito eficientes. Cama muito confortável, enxoval muito bom. O cafe da manha e delicioso e o restaurante é maravilhoso. Tudo isso com uma equipe fantástica. Voltaremos com certeza.

Contras: gostamos de tudo.

Prós: Atendimento, conforto, higiene e o café da manhã maravilhoso!!!!

Contras: Não tenho ponto negativo a relatar.

Prós: Todos eles

Contras: Check-in dizendo longo

Prós: Localização, serviços, estrutura, gastronomia, tudo.

Prós: Tudo

Prós: Nice local with walking distance, staff helpful only a little bit slow. Good room with city vew, good breakfast and nice bar.

Contras: San Paulo traffic terrible.

Prós: Tudo

Contras: Nada

Prós: Café da manhã excelente

Contras: iluminação do quarto

Prós: Modern, clean and comfortable!

Contras: At busy times, the elevator system can be slow meaning a small wait. Minor issue.

Prós: Atendimento dos funcionários e à comida do restaurante.

Contras: Localização do hotel.

Prós: Bed was very comfortable. Staff was nice and helpful.

Contras: Nespresso machine in room didn’t work on second day.

Prós: Um lugar petfriendly com uma equipe super treinada para cuidar dos pets. Me surpreendeu!

Prós: Good location, friendly staff, helpful

Contras: Facilities, gym, on site taxi’s

Prós: The location. The papaya and fresh fruit. Nice pool and workout center.

Contras: It tooks hours to cool down my room whenever I got back to the hotel. I think this is due to the power shutting off when not in the room.

Prós: Great breakfast!

Contras: Location could be better

Contras: The hotel personal advised that can NOT apply mariot bonvoy points cause the reservation of the room wasnt done through their web site. The reservation through booking or other services is not count.

Prós: I asked for a late check out - and they gave it to me directly, without hesitation and fuss! That is unsual, and I really appreciated it.

Prós: Atendimento muito bom.

Contras: Ar condicionado um pouco mal distribuído e opção de canais da televisão era limitado.

Prós: excellent mattress and water pressure. Breakfast very good too.

Contras: Carpet stained, old and humidity smell. Very old wc. room next door being renovated and wall paper torn off on the hallways.

Prós: Ficamos 3 dias nesse hotel com bebê e passamos boa parte do tempo dentro do quarto/nas dependências. O staff foi extremamente atencioso conosco e com a bebê. Café da manhã excelente, quarto limpo e espaçoso, localização fácil pra se locomover. Com certeza nos hospedaremos lá de novo quando voltarmos a São Paulo.

Prós: Quarto fantástico, limpeza impecável, café da manhã de primeira linha... sempre é nosso hotel em SP

Prós: Localização e atendimento na recepção.

Contras: Instalações antigas, banheiros encardidos e antigos. A cama deixa muito a desejar pelo valor do hotel. Café da manhã poderia ser melhor, produtos velhos e secos. o hotel não vale o valor que cobra, existem outras opções muito melhores em SP pelo mesmo valor.

Contras: Gostei muito do hotel , bem limpo , os colaboradores são simpáticos e atenciosos . No café da manhã o colaborador Wiliamo prestou - nos uma valiosa atenção e sentimo-nos em casa .

Prós: Attentive staff, great breakfast.

Contras: I stayed at a lower floor room facing the street with no acoustic isolation. Was awakened by a truck doing manouvers at 5:30am.

Prós: Great view, cool little balcony. Breakfast was above average, everything fresh.

Contras: Elevators could use some work.

Prós: Sim e espaço

Contras: Box do banheiro pequeno demais

Prós: Very important that reception staff spoke English very well. The surroundings of hotel are very good with several restaurants, cafes and even cinema. Very safe middle class area. Breakfast very good.

Contras: There is no subway line nearby, so You will need to use lot of taxis. Luckily they are not expensive and You can get a car anytime You need. My room was very good on 10th floor, except shower cabin was a little bit too small.

Prós: Breakfast was not great just acceptable. The reception staff were reasonably efficient and friendly. Shower was far too small and the bathroom itself was too small. The wash room area opens directly unto the bedroom and you couldn't use the bathroom light if your partner was still asleep in bed. TV box wasn't easy to use from the bed itself, the tv box is too low to get a change signal without raising your arm up high. No good international news stations available on TV. Far too many local stations to go through.

Contras: The breakfast was just ok, no bacon on three days. Coffee was just about acceptable. The breakfast room was too crowded and the tables were too close together. There was no obvious lounge area to relax in and to meet colleagues etc.

Prós: Limpeza

Contras: Cama de solteiro muito pequena

Prós: pessoal do hotel - ótima recepção no front desk quarto espaçoso e confortável localização boa cafe da manha bom

Contras: academia não incluída na diária !!! tive problemas com a tv, ficaram de enviar uma manutenção, o que não ocorreu em tempo razoável pia do banheiro chuveiro espirra para todo lado, molhando fora do box

Prós: Tudo, perfeito!

Contras: Nada a reclamar!

Prós: Localização excelente

Contras: Cama pequena