Prós: All the staff were nice and polite
Spotless rooms - cleaned x2/day
Attention to detail
Top quality food
Loved the chauffeur service to the town centre (free service x3/hr!)
Will definitely stay there again
Prós: Everything about the hotel and the stay.
Nothing I didn't like
Prós: Shuttle service to shopping area (very convenient when carrying a lot of bags) close to train station, delicious breakfast
Contras: Spa at hotel is overpriced and has mediocre spa service, otherwise hotel is fantastic!
Prós: Amazing service, incredibly thoughtful staff, and beautiful surroundings are expected at this hotel. 5 star service, 5 star price. Make sure you work out a way to include breakfast, as it is expensive, but divine. Be wary about the high valet prices. Overall, you pay for what you get and this property does not disappoint.
Contras: High valet prices.
Prós: A great true five star hotel. Excellent and knowledgeable concierge. Location is outside of the Montepoleone shopping district so a nice oasis to come home to at pIazza Republica. Great part was frequent Benz stretch limo pickup and drop off from the hotel to La Scala/ Duomo and Montepoleone area -- that was extreme helpful with kids. Had an upgrade which was appreciated and not asked for. Breakfast were absolutely excellent and included in our price. Champagne, full hot foods and fresh fruits and pastries. Will definitely be back!!
Contras: My only minor tif was pool was closed for renos. Minor and everything was to our or beyond our expectations.
Prós: Room decor
Contras: Breakfast prices were ridiculously high and quality was horrible. They also rip you off. We dined a la carte for breakfast the first day but were charged for the super high priced buffet. The good itself was horrible. Second morning all we had was juice , crossaint and coffee and were once again ripped off. This hotel is a rip off. Only good for business people billing their companies. Hotel was not even able to correct our charges during check out leaving us a bet other taste of being ripped off.
Prós: The staff was very courteous and helpful, offering information for transportation options and places to visit during our stay. The location is very convenient as it is very close to Milano Centrale train station.
Contras: The beadroom was a litles but they have full disen
Hotel Berna was simply excellent in every way. Modern, immaculate and quiet rooms in which everything functioned perfectly. The staff was friendly and extremely helpful and we particularly loved the included breakfast which featured everything from fresh fruit and granola to bacon, eggs in various forms, pastry, and coffee. It far exceeded the typical European continental breakfast. And the location of the hotel was also excellent with a two block walk to Milano's main train station. We stayed at Hotel Berna for our first and last nights in Italy and its location proved to be perfect for us. We would happily stay there again and highly recommend it to any one looking for a wonderful hotel in Milano.
Prós: It was quiet and clean and the breakfast was fantastic.
Contras: It was perfect.
A apenas 200 m da estação ferroviária Stazione Centrale de Milão, o Hotel Berna tem a localização ideal para explorar Milão em total conforto, para hóspedes em negócio ou lazer. O Hotel Berna dispõe de 116 quartos, dos quais 100 estão situados no edifício principal, assim como de uma receção, sala de peq.-almoço e bar de estilo americano. Inclui ainda 16 quartos na Torre Berna, um edifício anexo moderno de 3 estrelas em frente ao hotel principal. O Hotel Berna destina-se exclusivamente a não fumadores.
Contras: It's a stretch to rate as 4 star. Location was great and it's certainly going for the luxury market. Poorly functioning shower in our room was a disappointment for the price. Worse was the service. It was not that our needs were not taken care of but more the manner (attitude) with which they were taken care of. We felt we got poor value for money. 2 stars.
Contras: We were forced to book an additional room because we had a 3 year old baby with us while the booking site did not have the kids option. The additional room is even more expensive onsite while the hotel had low occupancy rate due to the season. Many restaurants nearby were closed as well due to the low season. No accommodation whatsoever for family travel. Don't recommend anyone this hotel if you might have any accommodation required. Or maybe their priority is just money, not the reputation or repeating business. So one and done for me.
Prós: The Westin was the 3rd hotel we stayed at in Milan after the first hotel (a boutique) being a massive disappointment and the second hotel trying to double the price on the second day. Arriving at the Westin you are greeted with old world luxury and modern amenities. Staff were superb, bed lovely, location impeccable. As a soiled gal from Manhattan- this met and exceed expectations!
Prós: The hotel was in a great location on the town piazza, walking distance to the train and bus stations, clean, had English speaking television channels, surrounded by great restaurants and shops, and offered a great breakfast.
Contras: The gentleman behind he front desk was not friendly nor helpful. He acted put out with any question we asked. Our tv remote did not work. The woman at the front desk sent someone to fix it and we were able to get an English speaking channel until we turned it off and then it wouldn't wok again.
Prós: It was very clean and close to public transportation.
Contras: Although it was great how close to public transportation the hotel was, the entire building was vibrating when a train was approaching the station.
Contras: When i checked out the hotel clerk was ignoring me by not even looking at me abn d he pretended he couldn't here me. However, in overall, the staffs were friendly.
Prós: The pool/sauna facilities at this hotel were very good. Clean, peaceful and very week decorated.
A real pleasure.
Contras: The pool is much smaller than it looks on the website. It is much more adapted to leisure than to swimming laps.
Prós: convenient to subway and excellent facilities
Contras: Milan is expensive!
Prós: Era muito limpo e perto do transporte público.
Contras: Embora tenha sido ótimo estar tão perto do transporte público, o edifício inteiro vibrava quando um trem se aproximava da estação.
Contras: Quando fiz o check-out o funcionário do hotel me ignorava, nem olhava pra mim e fingia que não me ouvia. No entanto, em geral, os funcionários foram simpáticos.
Prós: This hotel is great for enjoying the city of Milan. Not only is the hotel clean and beautifully decorated but the staff and the location are an extra plus. There is no way to get lost in the city of Milan with the help of the concierge and the metro station which is right next to the hotel. I enjoyed the sauna and the hot tub which added to the comfortable and relaxing stay at the hotel. Since there aren't a lot of things to do to Milan one euro from the hotel will allow you to see the whole city. THIS PLACE IS WORTH EVERY PENNY. Spend your vacation in luxury.
Contras: I loved everything .
O Grand Visconti Palace é uma estância citadina superior de 4 estrelas, com uma localização central, 172 quartos, um jardim, um centro de bem-estar com piscina, um centro de convenções com luz natural, uma garagem de estacionamento e o requintado restaurante "Al V Piano - Attico Gourmet".
Prós: 1. The hotel is close to the Central Railroad Station and metro.
2. The hotel is relatively new.
Contras: 1. Room is relatively small
2. It is impossible to get the room cooler than 72 F.
3. Not enough towels.
4. Breakfast is not included. There is an additional charge of $14 per person.
Prós: This is an excellent hotel, located very conveniently atop a metro station. From here, you can get to Il Duomo as quickly as 10 minutes. The hotel restaurant has a diverse menu, and the breakfast options are quite good. The rooms are very modern, impeccably clean, and very comfortable. The staff is also very helpful.
Prós: Very clean with exceptional breakfast facility and menu.
Prós: Great A/C on very hot day. Porter was nice and helpful putting away our luggage when we were too early to check in.
Contras: Front office staff was rude. When we advised we had a reservation and were checkin in the young woman, instead of asking for our name, said how can I check you in if I don't know who you are. She was similarly rude to the couple in front of us. Maybe she was having a bad day but this is not acceptable for someone in the service industry.
Prós: The hotel was close enough to walk to most of what we wanted to see. Subway station was close by. Great in-house restaurant for dinner. Our room was nice and clean plus it was quiet. Would stay there again.
Prós: Excellent location, good breakfast, nice helpful staff, pleasant interior. Altogether a very good place that I would go back to.
Contras: I found the bed a bit soft and the wi-fi was not very good.
O Hotel Dei Cavalieri é um histórico hotel de 4 estrelas a cerca de 300 m da Piazza Duomo e a uma curta distância da casa de ópera La Scala, da Via Montenapoleone e outras ruas de comércio. Situado no centro de Milão, numa localização privilegiada, todas as atrações turísticas da cidade têm fácil acesso a pé. Os viajantes em negócios podem desfrutar da proximidade das principais empresas, de bancos e da Bolsa.