hotéis em Porto

Prós: The location

Contras: The blaring music all day and night till 22:00hrs. The dangerously climb to the 3rd level bunk bad on (no railings) narrow/thin metal bars. Somebody will get seriously hurt and it is just a matter of time.

Prós: The hostel location!!!

Contras: I liked everything!

Prós: Great staff. Great location. Clean bathrooms. Spacious rooms and lockers.

Contras: The lock on our room's door is not working.

Prós: Salad, cheese and meat for breakfast! Fresh orange juice! Rooms airy and light.

Contras: Noisy street below. Side looking onto train station quieter.

Prós: I can see why this hostel has a phenomenal rating. Not only is it in the heart of the city but the rooms, lounge, toilet, showers, and common area feels like you’re in a fancy hotel. The staff was great and they brief you properly on the rooms and other amenities. Would stay here again.

Prós: O hostel é espetacular! - Espaços: Muito amplo e arejado. Pé direito enorme. Muito limpo. Ao lado da voz nhã existem dois espaços comuns de relaxamento e integração incríveis e muito bem decorados! - Banheiros: existe um banheiro com os sanitários (6) e um vestiário para os chuveiros ( todos os 6 Chuveiros contam com sabonete/shampo líquido). Existem ainda dois secadores disponíveis, um babyliss e diversos produtos como protetor solar, hidratante e etc. Banheiros muito limpos e chuveiros com box privativo. - Quarto: fiquei no dormitório misto de 10 pessoas. As cortinas te permitem ter privacidade. Cada cama conta com um ventiladorzinho, tomada e luz de leitura. O quarto é muito amplo com uma vista bonita! As beliches são bem firmes e não ficam balançando quando as pessoas de cima se movimentam. O armário é realmente amplo. Coube uma mala das grandes dentro e tem sistema para abrir com a pulseira do hostel que vc terá que usar. - Fucionários: Extremamente solícitos e amigáveis! Respeitam seu espaço e te ajudam no que vc precisar! - Localização: Há um minuto do metrô que fica logo em frente ao hostel. Se quiser fazer passeios a pé terá o bairro Santa Catarina/ Bolhão muito próximo com muitas lojas conhecidas e a Ribeira ( indico Muitooooo ver o pôr do sol no jardim do Morro!) Em frente o hostel tem várias lojas de souvinier e restaurantes de todos os tipos. Existe um mini supermercado ( minipreço) que funciona até às 23h há 5 minutos a pé do hostel) Segurança: você recebe um pulseirinha logo que faz o check-in e ela será sua chave para acesso aos quartos, o hostel a noite, armários. Café da manhã: queijos, presuntos, pão, leite, cereal, bebidas quentes de máquinas, chá, tomates, frutas e suco.

Contras: - Barulhos: Por estar ao lado da estação de trem, o hostel pode ficar um pouco barulhento a noite. As janelas seguram bem o som, mas eventualmente vc escuta alguma coisa. - Sinalização: a entrada do hostel não é sinalizada. Fica a lateral do prédio da estação São Bento. Sugiro seguir o trajeto do Google. Ou por dentro ou por fora da estação ( ambas tem entrada) - Cozinha Fecha: a cozinha não fica aberta de noite. Eu tive um voo super cedo. Quando cheguei à cozinha para pegar minhas coisas na geladeira a porta da cozinha estava fechada. O segurança prontamente subiu para abrir e eu consegui pegar as comidas.. - Chuveiros: alguns chuveiros espicham um pouco de água para os lados, se você colocar a toalha no prendedor do lado de dentro pode deixa-la bem molhada. O chão do chuveiro às vezes estava bem molhado nos horários de pico. Mas isso é algo difícil de evitar. Nada que incomode muito

Prós: Cama confortável e café da manhã super agradável!!

Contras: Atendimento dos funcionários no café da manhã.

Prós: Very nice interior design. Great breakfast.

Contras: It is was quite loud. 2 out of 6 showers were not working properly. Breakfast starts at 8, but not everything was ready by then. Fruits were but out almost one hour later

Prós: Good location!! Just inside the beautiful station. Very interesting accommodation, nice events and nice Porto wine at bar!

Contras: Everything was fine

Prós: This place is perfect!! We had one of the studios which were so unique and ideal for a weekend break. The place is kept immaculate at all times, i would actually say this is one of the best hostels i have ever stayed in. Location is amazing with restaurants and bars close by.

Contras: Only one tiny thing... no mirror in the studio.

Prós: Localização

Prós: good location. own locker. clock room.

Contras: Although staffs are nice, that too many staffs in the kitchen may still cause some pressure. No place to put your clothes in the shower room. I Heard from the excellent high reviews and expected too much, and thus ended up failing to meet the high expectation.

Prós: Everything!

Contras: Very expensive but comfortable hotel somewhat on the edge of the main town (Although the setting is lovely it takes a good 45 mins to walk to the centre of Porto, so there is a constant stream of taxis).

Prós: this hotel is very well located next to river Douro, very nice to spent some time in the pool; good breakfast, nice room and bathrom with the view of the river. The Palace is beautiful!

Prós: The palace section was beautiful and the main attraction. The doorman Antonio was very welcoming and friendly. He was one of the highlights of my stay. The view from my room in the top floor was unforgettable. Sleeping with the windows open and listening to the sounds of the river at night was something to remember. The staff were very helpful with our late check in and keeping our bags safe.

Contras: I thought the room would match the look of the hotel. The rooms were lovely but standard. Unfortunately the coffee machine and the telephone didn’t work.

Prós: Great location, beautiful building, friendly and efficient staff, wonderful resturant.

Contras: Room size and comfort; I expected more for 300 Euros

Prós: Room was extremely small for price paid. Staff was polite and courteous, but not as welcoming as one would expect at this caliber of hotel. Young man, who assisted us with our bags upon arrival, was extremely friendly....had traveled to States and was very outgoing. Most others were polite, but not as out-reaching as one would expect in this level of hotel.

Prós: Excelente restaurante do hotel

Prós: Nice pool area, good breakfast and large rooms.

Contras: Not located in the centre of town, so requires transportation.

Prós: O hotel é lindo, o café da manhã é muito bom e o quarto bem confortável.

Contras: O atendimento é bem ruinzinho. Para conseguir-se um par de cabides tivemos que ligar umas cinco ou seis vezes para a recepção. A circulação (a planta do hotel) é complicada, pois para subir tem que descer, para descer tem que subir, para entrar tem que sair e por aí vai. O "doorman" nunca estava na porta do hotel e os hóspedes tinha que carregar sua própria bagagem. A sensação é de que a equipe está subdimensionada e de que falta um gerenciamento mais eficiente.

Prós: Beautiful setting and facilities. Could do with an upgrade with additional lighting both internally & externally on stairways. It's also very poorly illuminated internally. No shelf provided in the bathroom to place personal items. The crane driver in the construction site opposite, used his binoculars to look into activities the hotel & pool area.

Contras: The architectural character of the hotel is exceptional and has been refurbished to a high standard. Its location, whilst outside of the main town is nice, as you could return in the late afternoon or the early evening from the hustle and bustle of the town and sit outside enjoying the silence in the beautiful setting of the river and environment.

Prós: majestoso

Contras: No pequeno almoço, os salões são um pouco confusos e apertados.

Prós: We had the most wonderful stay at the hotel. The facilities are so beautiful and charming. We got upgraded to a room with beautiful view of the Douro and Porto. The staff specially the young men who checked us in made us feel so special and welcome and rest of the staff treated us like royalty too. We had a late night bite at the bar one night and the chef baked us lovely fresh bread. We really enjoyed our stay and would like to come back and stay with them again.

Contras: Getting lost on the property and trying to figure out our way.

Prós: Location bar and breakfast

Contras: Nothing

Prós: Location is super good. Staff are nice, friendly, ready to help and speak good English

Contras: My husband and I were not aware of that the top floor has no views at all. As we could only see a wall from the window and partial image of a castle unless we have the room facing the town hall. I did asked for a nice view, but this is not at all what we expected, a little disappointed.

Prós: Great location, very helpful staff and concierge helping with dinner suggestions and reservations, quiet and clean.

Prós: Location

Contras: Nothing

Prós: Conforto do quarto

Prós: Good hotel on great location

Prós: Tudo

Contras: Gostei de tudo

Prós: Cafe da manha abundante, quartos grandes e confortaveis, secador de cabelo potente, staff simpatico e gentil.

Contras: a cabeceira da cama estava com cheiro estranho, o vanity kit deixou a desejar, menu do roomservice apresentava algumas incongruencias em relaçao a pratos e horarios em que poderiam ser servidos

Prós: Great location and nice room. The concierge staff especially Rogerio was excellent. They provided the best recommendations suited for us in terms of restaurants, winery and private boat charter. Best service we had in Portugal.

Contras: The bedroom had a slight smell to it for some reason.

Prós: Great central location. Staff, especially the concierge, were so helpful and attentive.

Prós: Location, ambiance, staff welcome and attitude. Room was nicely appointed with an iron and board in the closet. Wifi was quick.

Contras: Can't think of anything negative.

Prós: It is by far the best location in Porto for turism, where you stay in a truly super premim hotel that has large and confortable rooms in a historic building, a great bar in the lobby, excelent breakfast, etc....i could go on….it is expensive but worth every penny of it.

Prós: A minha permanência no hotel foi de 4 horas. Não foi utilizado os serviços oferecidos pelo hotel, como café da manhã.

Prós: Great location close to the river. Very clean and comfortable.

Prós: Local excelente, na Ribeira. Atenção da recepção, sempre pronta a ajudar com dicas e reservas. Café da manhã muito bom.

Prós: Great location and every comfort offered in the accommodation provided!

Contras: Lighting in the rooms could be improved

Contras: Wifi is not fast

Prós: Large comfortable room, good breakfast, superb location

Prós: O hotel é muito bem localizado e o atendimento é excelente.

Contras: A porta do banheiro ela é difícil de fechar e só colocaram 1 sabonete no banheiro. Deveria ter um para a pia e outro para o chuveiro.

Prós: Excellent staff, they were very helpful. Location of the hotel was convenient.

Prós: A equipe do hotel nos recebeu bem e tentou atender as nossas necessidades.

Contras: Apesar de ficar próximo a várias atrações turísticas e restaurantes, não há estacionamento. O acesso é muito complicado. Também não há um manobrista que conduza o carro a um estacionamento próximo (particular). Foi muito complicado conseguir um estacionamento próximo e levar as malas até o hotel. A falta de informações sobre onde deixar o veículo também dificulta bastante a chegada no hotel. Por essa razão, não voltaria a ficar aqui.

Prós: The staff for breakfast was very nice. I loved the decor of the hotel.

Contras: The only complaint is that the girl at the desk (short, dark hair) wasn't helpful or pleasant. The light and makeup mirror in the bath were not adjustable.

Prós: The location was amazing- right near the water where all the restaurants on the foreshore are. Easy to walk everywhere.

Contras: The rooms were dark with small windows. The bed was only a queen. One of the lights was broken.

Prós: Great value for money, in an excellent location by the waterfront. Modern spacious rooms, nice breakfast. Highly recommended!

Prós: The staff, the room and the location

Contras: Not a thing

Prós: A simpatia da funcionária e o apartamento

Contras: O isolamento acústico

Prós: Friendly, helpful, accommodating and knowledgeable staff. Nice breakfast and short walk to city centre. Interestng split level room design.

Contras: No issues at all

Prós: All

Contras: Nothing

Prós: Excelente localização e atendimento. Lurdes foi muito atenciosa e preocupada com nossa estadia. Apartamento bem espaçoso e com cozinha. Café da manhã com boas opções. Recomendadissimo.

Contras: Por ser uma casa antiga o chão de madeira faz barulho.

Prós: A disponibilidade de quem estava lá para ajudar, a simplicidade/comodidade do espaço e o excelente pequeno almoço.

Prós: Very friendly and welcoming staff

Contras: Breakfast seating tight in annexed room and a bit far from buffet table. Better to use the covered outside terrace space.

Prós: Quarto amplo, limpo e atendimento dos funcionários.

Contras: Escadas na acomodação e falta de garagem.

Prós: Nothing

Contras: We have phoned several times to make a direct booking and no one answered the phone. The place is very very far away from the centre. We have booked for 1 child instead of 2 because it did not give us that option. There was only rooms left for 3 so the receptionist a man was very rude to us and carried on. It is not good value. The beds was also very bad quality and not good.

Prós: Comfy beds, central location, friendly staff, good air conditioning, and clean, well appointed rooms.

Prós: A very nice little guesthouse in a great location if you want to experience the local Porto and not just the touristy side, even though all of that is quite close aswell. We loved everything about our stay!

Contras: The AC machine was in the downstairs part of the room, and the beds upstairs. It really does not help at all to keep it cool while sleeping.

Prós: Lindo edifício com muito estilo. staff muito simpático e prestável. quarto e cozinha impecavelmente limpos. A repetir no Porto

Prós: The pillows were amazingly comfortable and the ensuite was gorgeous. Short walk from train station and river. On a vibrant square with resturants and exellent buskers.

Contras: There was absolutely nothing to dislike!!!

Prós: Loved the restored building, the staff, the location and the lovely breakfast.

Contras: A real bathroom would have been nice.

Prós: Breakfast,position,welcome

Contras: Room small

Prós: It was perfect , clean rooms air conditioner, amazing location over all we loved hotel

Contras: There was nothing we didn’t like

Prós: Uma excelente localização. Pequeno almoço bem servido numa sala muito agradável.

Contras: Casa de banho pequeníssima, mal equipada, quase dentro do quarto com ausência de privacidade. Quarto demasiado pequeno. Algum pessoal pouco prestável a solucionar dificuldades de clientes.

Prós: The property was centrally located and as you stepped out it was straight into the cafe area and a short walk to the Douro river. Staff were exceptionally friendly and helpful and greeting us with a glass of port was a good start. Our room had an old world charm with the foyer shop having a bit of history as it was a former stationary store with a modern stationary shop there now. Our room had the old style telephone , comfortable and had a lot of charm. The mini bar was fully complimentary which was a great touch.

Contras: Nothing to complain about.

Prós: Cama excelente e o facto de terem oferecido o pequeno-almoço

Prós: Great location, well-stocked complimentary mini-bar, complimentary port and egg tarts, comfortable room

Contras: It would be great if the shower, basin and WC area was made more private. This area in our room had no physical separation from the bedroom.

Prós: Location can’t be better. Restaurant was very good!

Contras: Bathtub in bedroom was a bit strange

Prós: Quarto e banheiro modernos e bem equipados, comodidades, frigobar incluso na diária, funcionários educados e prestativos, ótimo café da manhã.

Prós: Perfect location. Amazing facilities. We were upgraded to a nicer room and to get breakfast (which was amazing). Gorgeous views of the city. We LOVED it and would very happily stay again!

Prós: Room was absolutely beautiful, bed was so very comfy. Loved tiles in bathroom and bath. Little touches fresh milk in fridge and kettle to make tea. Beautiful building and fantastic location in Porto and really delicious spread at breakfast.

Contras: Everything was perfect

Prós: O espaço foi incrível

Contras: Tudo foi ótimo!

Prós: Boa localização e conforto.

Prós: Had the best nights sleep in Eurostar and enjoyed delicious ham and cocktails in the sunshine on the roof terrace. An amazing hotel.

Prós: The view from the room which was the Douro River both day and night beautiful. Aircon, roof top balcony. Coffee and tea in room and bottle of water for the kettle. Drinks fridge prices quite reasonable. Breakfast served up to 11 am, there was a good variety to choose from there was even champagne. The view again was overlooking the river douro. Located in a good position. Plenty of restaurants around not too far to walk.

Contras: The Bathroom lacked the space to store toiletries for two persons had to keep some in the main bedroom therefore back and forwards. No restaurant in the evening to enable dining only bar snacks. Bar not open in daytime just evening.

Prós: Great location! Excellent hotel!

Prós: Não efetuei pequeno almoço.

Contras: Para o objetivo fim, o hotel é muito distante.

Prós: Great location, comfortable bed and room with a river view.

Contras: it was all good

Prós: Great location, adequate breakfast

Contras: Uncomfortable chairs in room, poor food alternatives

Prós: Delighted with the location and staff very helpful perfect spot for a 3 day trip to Porto would highly recommend

Contras: felt the breakfast options were limited

Prós: Localização, simpatia dos funcionários, conforto do quarto e limpeza

Contras: Dificuldade de estacionar perto do Hotel

Prós: Wonderful location, very good breakfast

Prós: Localização muito boa. Perto de tudo.

Contras: A área de lazer na cobertura poderia estar melhor aproveitada.

Prós: Perfect location. Close to Gaia, Ribiera, and the city center, yet quiet and relaxing. The reception gave us a great recommendation for a nearby restaurant called Abolina.

Contras: Everything was great!

Contras: The restaurant is a no go for the evenings. We ordered a bottle of wine and they wouldn’t leave it on the table, but were absent and we’d have to wait very long to have it refilled. Food was disappointing, steak overcooked.

Prós: Quartos amplos e extremamente limpos.

Contras: Tudo perfeito

Prós: Fabulous staff - reception, bar and service staff. ALL made the stay a pleasure and were attentive at all times. Food was delicious - had room service lunch - amazing room service menu; breakfast was fab; evening meal was superb - I had fillet steak - spot on! Location was good for central Porto (not riverside) - opposite the theatre. Great for shops (if you want that) and easy access - minutes to walk, or use the funicular railway (cheap) to get to Gaia/ the river area... and of course, the fabulous bridges and port manufacturers.

Prós: Espaço!!!

Prós: We stayed here for our honeymoon and the hotel had the room decorated beautifully when we arrived as a surprise and we had a small balcony with a wonderful view over the town. Staff was very helpful and polite all the time, specially reception and at breakfast. Breakfast was a treat and delicious. Room was quiet with spacious bathroom.

Contras: location is quite central and good but part of the neighborhood seemed odd at night

Prós: The hotel was amazingly located, very friendly and cooperative staff. Less than 10 minutes walk from the centre. Premises very clean and neat

Contras: Need more halal food varieties especially in the breakfast.

Prós: Breakfast was very good. So was bed and shower and doors to balcony that open for fresh air. Staff was friendly and helpful.

Contras: A/C was a bit temperamental. Spa was reduced to a smaller pool and Sauna was not working. But loved the location and room

Prós: New hotel that is clean. The breakfast was good. Location is close to the major train station so convenient for day trips.

Contras: Washroom was not working so had to call and get it fixed. Hotel is in convenient location but not in the poshest part of town.

Prós: Ótima localização, pessoal muito atencioso, quartos limpo.

Contras: Meu quarto perto do motor do ar condicionado barulho insuportável, tive que trocar. Os quartos não tem vista nenhuma

Prós: O hotel está bem localizado mas complicado para quem chega de carro. O quarto é confortável apesar do armário ser terrível.

Prós: Nice hotel, great staff and very good food. Very well located

Contras: Nothing!

Prós: The room was spacious and comfortable with a good view of the square.

Contras: The hotel is centrally located but in an area where there are lots of homeless men, probably because there is a soup kitchen close by.

Prós: Location good Staff good

Contras: Bathroom design completely wrong. No door no privacy. Constant noise due to repair work. Did not serve us breakfast on third day even though we paid for the breakfast

Prós: Very convenient, walking distance to majorly of sites. Transportation around the city is affordable

Contras: Nothing. Our sink drain was slow to drain, but maintenance took care of this right away

Prós: Hotel only 2 years old , very modern and comfortable.

Contras: The cost of a glass of wine in the bar was Eu 12, which I think is exorbitant.

Prós: The location was perfect. We were very happy with the location. It seemed close to the center of everything and although it could be loud at night, the windows in the room were so good, when closed, you could not hear anything outside, we were amazed!

Prós: Staff very friendly and knowledgeable, great location, good room size, requests made prior to arrival were met. 5 Minutes from Metro station and convenient for the Airport.

Contras: Open plan bathroom was a bit strange. Would prefer more privacy.

Prós: Localizacao Top

Contras: They have an attitude. A lazy manager which would not believe that the air con was not working in our room. Do not stay here. You will get snubbed like they did us.

Prós: Centrally located close to the heart of Porto. Lots of good restaurants nearby. Really clean and comfortable hotel. Staff were really helpful. Superb breakfast available at a reasonable price.

Contras: Nothing

Prós: Excellent

Contras: If you have a car lan it’s tricky

Prós: Everything

Contras: Slightly nousy

Prós: Central to the city and facilities. Restaurant for breakfast excellent. Very pleasant reception. Close to other amenities. Lovely walk to the river. I didn’t like the fact that I couldn’t stay longer

Prós: A localização é excelente, perto da estação São Bento e de pontos turísticos. Os funcionários são super atenciosos e o hotel é bem conservado e o quarto tem um tamanho ótimo. O café da manhã é sortido e bem servido.

Prós: Nos cumprimentar com vinho complementar no check-in!

Contras: Nada

Prós: Location was superb, situated right next to the river and in amongst bars and restaurants - food in all the restaurants was excellent. Breakfast in the hotel was good and the hotel bar was brilliant - very knowledgeable and entertaining bar staff. Doorman - Philippe I think - was a trove of information. Staff at the hotel were all very friendly and helpful Room was large, clean and bright, bed was comfortable with great pillows.

Contras: Bathrooms - shower was over the bath and if you left it mounted on the wall and turned on the water the pressure sent it everywhere, you could not stand under the shower you had to hold it. Bath very very small

Prós: Upgraded to a view room that was fabulous!

Contras: It was all good.

Prós: The staff were very helpful, particularly since we couldn't bring our car down the street due to the pedestrian traffic. The bellman helped us find a place to park and then carried all of our bags for us (we would have helped, but he said no) and got us checked in. Our room had a great view of the river, and the location was perfect. Breakfast in the morning had a large variety of foods including Portugese dishes to try.

Contras: Brilliant Location!

Prós: The location is excellent

Prós: Excellent service at reception/ front desk. Best location possible for quick stays, at a walking distance from the main touristic places. Great breakfast, room view and décor.

Contras: Gym is small and the shower in the middle of the room is not ideal. However, it is understandable considering this is an old building and the renovation opted to maintain certain original aspects to create the overall atmosphere.

Prós: Café da manhã espetacular e a maior parte da equipe é nota 10! A decoração é um luxo!!!!

Contras: Banheiro e box muito pequeno.

Prós: Very good location, excellent breakfast with a lot of local products.

Contras: Nothing

Prós: A simpatia dos funcionários, o bom gosto em todos os detalhes e a localização.

Contras: Tudo ótimo.

Prós: The buffet was wonderful. The location was outstanding.

Contras: I cannot think of anything we disliked!

Prós: Location can probably not be better in Porto

Contras: Wifi: Unstable or without reach in the front part of the hotel Noisy: we had riverview, one night just outside our room people were having a barbecue, drinking and singing, we got another room

Prós: Location, location!! The view is absolutely fantastic. Breakfast is good. The personal is attentive and friendly. Do not expect the comfort of a ***** hotel in USA but this hotel is in the heart of a UNESCO heritage site.

Prós: The staff were awesome!!! They invested so well in our comfort. Dinner was fabulous!!!! The room amazing.... large and very clean

Contras: Absolutely nothing

Prós: Limpeza amabilidade dos funcionários,refeições Decoração

Contras: Needed more information about what was included or available in regards to meals and snacks either in rooms or dining room or bar.

Prós: Friendly and and helpful staff. The room was spacious and comfortable. We liked being a little away from the busy and more touristy area but only 4 blocks from the shopping (pedestrian) street. There is a small shopping mall nearby with a food court open until 9pm.

Prós: Location and art and design. Food at breakfast very good

Prós: Central location Helpful staff Spacious rooms

Contras: Parking can be difficult

Prós: conforto, custo e atendimento amigável.

Contras: Limitação do cardápio do restaurante. Só dispunha de opção para menu degustação.

Prós: Simpatia dos funcionários excelente. Hotel muito perto do centro do Porto e de fácil acesso. Gostei muito da decoração dos quartos e de todo o conforto que me proporcionaram. O pequeno almoço muito bom com tudo o que é necessário para começar bem o dia. Local a repetir.

Contras: Nada a assinalar

Prós: Very friendly staff, great English, virtual city guide incl. a smart phone free to use while your stay. Spacious room.

Contras: The shower is not really new anymore. Parking is quite difficult.

Prós: location, room very big, belows comfortable, staff great great specaily miss Anna, they gave me 2 Natas sweet from Portugal and bottel of water free, clean clean rooms and quite

Contras: nothing

Prós: We liked the whole experience. The super courteous and helpful staff, the excellent facilities, the immaculately clean and spacious room and the fabulous city of Porto. The complimentary phone with 30 minutes a day of free overseas calls put me back in touch with those at home who don't use internet coms which was very special. A nice touch. Also the original artworks sourced from the old art school were refreshingly interesting, a rare treat in todays world of bland prints. The degustation meal at the restaurant was delightful. Sarah, Margarite and Artur were so lovely and the chef is a culinary master.

Prós: Staff were incredibly friendly, helpful and knowledgeable. The tasting menu in the restaurant was amazing and incredible value for money. Would definitely stay here again.

Prós: Everything was great. We were traveling with a toddler and the room was spacious, the crib very comfortable for the baby and so were the amenities in general. There is parking in front of the hotel but we chose to use the garage which was very easy to enter and park (not always a given in Portugal).

Contras: The only complaint is about the internet speeds. 2 mbps in 2019 is unusable!!!

Prós: Liked the location midway between the beach and the city centre. Also lovely to take the old tram to either location. Food at the restaurant was

Prós: Receptionist not very kind

Prós: Instalaçoes e pequeno almoço muito bons

Contras: -

Prós: Great location, close to the river and 15 minutes walk to the centro historico. Tram stop is just opposite the hotel. Fantastic rooftop bar with nice drinks and snacks with live dj. Good size room with huge bathroom, comfy bed and pillows. They hotel is modern, clean and we are recommending it 100%!!!

Contras: This building has a fantastic history, it used to be a fish market, it’s a pity that photos about these times are in a basement, put them up where people can see them!

Prós: location and staff

Contras: view

Prós: Lovely building, well furnished and very tasteful. The lobby is very light and airy. Bedroom was a good size and had a very comfortable bed. Bathroom was excellent with lots of free toiletries etc and great shower. It was all super clean. Great wardrobe with plenty of hangers which makes a nice change! Staff were friendly on reception and helpful. The hotel's location was perfect for us as we enjoy walking - it's about a mile into the old town by the river. We liked being by the river and walking along it every day. The roof bar was lovely and we enjoyed a lovely drink and sunset here.

Contras: Pillows were hard and and uncomfortable but then to be fair we did not raise this with reception, so they may well have been able to swap them for softer ones. there were no teabags in the room for tea-making despite there being a kettle and when we asked reception for some to be placed in the room with some milk they said they would and didn't. And whilst on the subject of teabags... on our last breakfast, they ran out and didn't have any at all!!!! Breakfast offered a good choice of fruits, hams. cheeses, breads etc plus a hot food area with scrambled eggs, beans, bacon, sausages etc - although on the last day we discovered that you could order fresh cooked eggs as opposed to the standard ones on the hot buffet - this was not publicised at all on the tables or near the hot food area. This was a shame as we would have definitely had poached eggs or omelettes.

Prós: Localização, funcionarios

Contras: Pequeno-almoço

Prós: Por recomendação de um amigo, fiquei uns dias no Vincci devido a minha deslocação ao Porto onde fui realizar um tratamento dentário na GDS Clinic ( que também recomendo) na cidade da Maia. Adorei o hotel pela sua tranquilidade, modernidade, conforto e dedicação de todo o staff. Proporcionaram-me a melhor das estadias durante a minha recuperação com vista para o Rio Douro, levo na memoria as melhores recordações. Obrigada Cláudia, ate breve!

Prós: Tudo ótimo... Limpo atenciosos...

Contras: O quarto poderia ficar bem escuro quando fechada as cortinas

Prós: O staff foi muito simpático com a oferta de um upgrade no tipo de quarto. Muito espaçoso e confortável. A vista para o Rio Douro é fantástica. Situado fora do centro mas com bons acessos, é por isso uma zona calma, boa para descanso. O pequeno-almoço muito bom, com extrema variedade.

Prós: Localização, modernidade, atendimento excelente, ótimo café da manhã e tudo muito bom gosto... Voltaremos!

Contras: Da cama, colchão já precisa de troca.

Contras: Poor water pressure in shower, two different lifts to get to the room

Prós: Room was nice and big, with a comfy bed. Big bathroom too. Hotel was easy to get to on public transport. City centre is about ten minutes' walk away.

Contras: There weren't lots of bars and restaurants that were really close to the hotel

Prós: We appreciated that the windows were really soundproof, so we could enjoy a good night of sleep. The bed was comfortable, the bathroom spacious and clean. The location perfect, in the city center and easily reachable by metro from the airport.

Prós: Great location, close to metro (which is convenient if you come from the airport because you can take the metro at the airport and then it is a short walkable distance to get to the hotel if you stop at Trindade once you are in town) and very close to the main railway station, very central, staff was helpful and polite, very good and confortable room, very lovely 4 stars hotel

Contras: N/A

Contras: would appreciate some vegetables during breakfest

Prós: Loved the decor and colour scheme.

Prós: Breakfast wasn't included in my reservation.

Contras: The walls and floors are very thin so it could be very noisy. I could hear the tv blasting and people talking from downstairs.

Prós: Localização no coração da cidade, dá para ir a pé a todo o lado. Decoração bonita, quer das partes comuns, quer do quarto.

Contras: Quarto de dimensão reduzida, staff dentro dos mínimos exigidos e com pouca "proximidade". Pequeno almoço razoável. Barulho feito pelas senhoras da limpeza impediu qie conseguíssemos descansar de manhã.

Prós: A localização

Contras: O chuveiro - a água oscilava de quente a fria durante todo o banho

Prós: Great breakfast. Beautiful clean room. Comfortable bed. Great location.

Contras: Honestly I can’t think of a thing to complain about

Prós: Upon arrival, we received a welcome drink of port (of course) and water. We were pleasantly surprised to hear our room had been upgraded to a 2-floor suite! The room was nice, the living area was upstairs with a tv. The bathroom and bedroom on the entry floor where another tv was located. The shower was nice and hot, the towels fluffy and large. There are no carpeted floors (which I love), and slippers with a cute message imprinted on them were provided.

Contras: Everything about this place was really good!

Prós: Hotel staff very accommodating and responsive to requests. Great location to get about town. Comfy bed and pillows. Hotel was super clean. Quiet room. (room 320)

Contras: Not that I didn’t like it, but breakfast could have had a bit more variety. But there are lots of places to eat nearby that can be visited instead. No nice views of the city as there’s at lot of construction going on in Porto. My room was towards the back of the hotel. I didn’t have the best view but my room was very quiet in comparison to what it would have been if my room was facing the street. The nightlife is buzzing in the area and was advised by staff it can be distracting on the weekends if you want a quiet stay and are a light sleeper. I initially wanted to change my room but took the advise of the hotel manager and in the end enjoyed my stay very much.

Prós: Localização ótima, café da manhã muito bom, camas confortáveis.

Contras: O Spa poderia ficar aberto até mais tarde.

Prós: Comodidades

Prós: Everything

Contras: A bit noisy at night

Prós: The location was fantastic - right in the middle of Porto - the staff was super helpful with activities and sites - would totally come back again!

Contras: Everything was great - really enjoyed the hotel and the accomodations!

Prós: Fantastic and friendly staff. Warm welcome. Observant during our stay. Nice big room/apt. Great location in Porto.

Contras: Pool/spa area.

Prós: Fabulous check in staff. Really nice property, nicely situated in the City and with its internal gardens is a complete oasis in the City. We paid a small amount for an excellent upgrade to an apartment overlooking the gardens.

Contras: Nothing

Prós: Excellently run hotel. Staff were very professional and friendly. Very clean. Lovely courtyard at the back of the hotel where you could sit out in the evening.

Prós: Breakfast excellent. Rooms comfy.

Prós: The hotel is perfectly located close to the main station and the metro. There are plenty of bars and restaurants close by. The room we had was well appointed and the bed very comfortable. While the street outside is very busy, once inside there is peace and quiet.

Prós: The staff were lovely. And the location was great. Tried to be helpful to sort the problem.

Contras: The room was shabby and not worth the money paid. Air conditioning was noisy and only one remote control when 2 needed. They couldn’t provide another. Fan in the bathroom didn’t work so it could be smelly. Sofa beds were really uncomfortable. The furnishings were stained and not at all attractive.

Prós: Ótimas instalações e funcionários muito atenciosos e solícitos.

Contras: Bom café da manhã, mas com pouca variedade.

Contras: Parking on the area is chaotic. Don’t even try to get here in a car.

Prós: Friendly staff, great design, perfect location

Contras: Sweetened milk in the coffee

Prós: Friendly, very helpful staff. Excellent location. Comfortable room.

Prós: Location is excellent and the hotel was great. Rooms are spacious and well anointed. The staff were really helpful booking restaurants in advance and even provided me with a cake for my birthday! (Thank you Marta!)

Contras: Nothing

Prós: It was awesome location. The staff were super friendly all very pleasant.

Contras: There was nothing really a small mishap with our room but was sorted out and we were happy.

Prós: Friendly staff and beautiful rooms

Contras: There was somewhat of an unpleasant aroma in the room at time

Prós: Staff friendliness plus they have this little neat gadget. They give you a mobile phone with local and international calls included plus a lot of recommendations

Contras: The coffee machine was a nice touch. It would have been nicer if coffee was in the room too :) The second night they forgot to put coffee cups

Prós: We loved the staff and the location. The rooms were great too. The breakfast was amazing!

Prós: The hotel is in a great location, only five minutes walk from the river and the Cais Ribeira and also convenient to many of the other must-see sights in the old town - the Sé, Rua das Flores, Aliados Square etc. - as well some really good restaurants. So it's an ideal base for exploring Porto. The hotel food (breakfast, snacks from the bar) is fine. The rooms are clean and spacious. They have a great innovation that I'd never seen before: every room has a Samsung phone for guests to use wherever they go in Porto, it's got talk time and various apps pre-loaded on it, along with recommendations of what to see and do, and a button to call reception directly no matter where you are. But where this hotel really excels is the staff, especially those at the front desk. On our first night in Porto, my wife fell and fractured her hip. Neither of us speak Portuguese so this was a nightmare scenario. But Marta, Jorge, Ines, Claudia, Rui and Joao transformed themselves into my support team - they recommended an excellent hospital where my wife got an operation and for the next four days, I couldn't set foot in the lobby without "Any news? How's your wife?" They gave me a gift and get-well note to bring her from the hotel staff, shared their experiences of the Portuguese medical system, extended our reservation in the same room in case my wife wouldn't be released from hospital in time for us to make our scheduled flight home, got us a people-carrier to collect her from the hospital and bring us to the airport. On a personal level, they saved me from feeling too lonely in an awful situation and in fact to be on the receiving end of so much kindness from strangers was just awesome and reminded me that people can be simply amazing. What this group of people did for me went way beyond any definition of customer service. My wife and I will definitely be returning to Porto (next time, hopefully injury-free!

Contras: The only negative I can think of is there's a lot of construction work going on in Porto at the moment and they start work early, our room was facing the street, so maybe it would be a good idea to ask for a room away from the street.

Prós: A Equipe excelente. O hotel bastante antigo e o quarto muito apertado. O chuveiro do banheiro vazava água por todos os lados. Estava faltando manutenção na torneira do chuveiro. Reclamei e não conseguiram resolver.

Contras: A localização é de difícil locomoção para quem está de carro. O Porto está com excesso de turistas nesta região, o tráfico insuportável, vai acontecer o que normalmente acontece com este tipo de cidade- agora é moda todos aceitam, daqui à pouco passa o modismo e vem a realidade. Os preços que os restaurantes na região da Ribeira estão cobrando é um verdadeiro assalto. Brevemente verão os turistas começarem a enxergar.

Prós: Excellent location near the river

Contras: Excellent location near the river. Great view! Few minutes from great restaurants. Large and comfortable rooms. Perfect staff.

Prós: Near ribeira and a restaurants around with tipical food

Prós: Breakfast was delicious, location excellent.

Contras: Unfortunately I had to move rooms due to the noise at the front of the hotel and the taxi rank. In a room at the back, it was very peaceful.