Prós: The staff was extremely friendly and accomodating. The common room was friendly, the food amazing, the rooms where clean and comfortable, towels changed daily, and beds turned down daily.
The greatest proof of the friendly staff came from a couple who where going to the same wedding as us. Their plane was delayed, and so they got in in the middle of the night. Instead of making this a negative thing, they owner/manager was concerned that they shouldnt have to get up early for breakfast (served til 9 on the weekends) and asked them if they wanted some sandwiches made for them to pick up when they woke up. This customer service seemed to run lik the lifeblood of this B&B. Great value and great service.
Contras: The only thing that would have made the stay better, would have been if the bed was 10 cm broader. But I'm a big guy, so I cant fault them for that.
Prós: Impressive exterior to the building and well meaning staff The breakfast was hot well cook and hot plates so the food did not go cold
Contras: No restaurant facilities in the evening - the only offerring was a bar menu of jacket potatoes, pasty or sandwiches. The 'chef' was stopping work at 8.00 pm presumably health and safety were worried about potential microwave overdose. No facilities, other than a bar which had no background music, no tv and no sky sports - all requirements for a business traveller, hence no customers. We popped in to the bar a 6.30 before going to a meeting and returned aat 9.15 - there had been no custom between those hours and there were no other clients until we left at 10.15 Breakfast was on long tables not separate tables and no table service
Prós: The room was spacious and had good internet connection. Also appreciated the lovely breakfast we received. The staff is very friendly and accommodating.
Prós: The room we had was very large and Vince made the best breakfasts ever. We were in the bungalow so the room was quiet and the dining room was also in the bungalow. The room was comfortable and about 15 minute walk into Cambridge through the park along t
Contras: Not much.
A bit difficult to find hotel on the street, but nice once you get there.
Prós: The breakfast was delicious! Even the different breakfast choices were an amazing plus.
Contras: I should have paid more attention to the comments about the room in the Bungalow being noisy (right off dining area).Our room was small, a bit noisy and with a shared bathroom and shower, but was adequate for our needs.
Prós: I was held up for three hours in Customs at Heathrow and advised staff that I would not make the first night of a four night stay. They were not helpful in assisting me in finding another Hilton. I specifically was told by the clerk on check out that I would not be charged for the missed night, but discovered that indeed I have been charged and I am writing sepaerately for a refund. Staff in the bar treated me like a vagrant beaucse my room was not ready and I only had casual clothes. It was only when I put my expensive suit on that I received decent service.
Prós: Staff were friendly and professional.
Location was excellent.
Extremely comfortable with excellent breakfast.
Prós: So pleasant and enjoyable!
Prós: Ideal location in the center, excellent breakfast, hotel has been fully updated, Internet access is now included/free, the staff was very friendly. I have stayed a handful of times over the past 3-4 years and feel it has been improving. Definitely my first choice when traveling to Cambridge
Prós: The staff was very helpful and friendly. This a very well run facility
Prós: Hotel employee were both helpful in giving directions and suggestions for how to go into town. The Rectory Farm is close to the Park and Ride, so there is easy access to Cambridge. The room was spacious and clean. We highly recommend this place.
Contras: No complaints.
Prós: beautiful English landscape very comfortable room in close proximity to Cambridge.
Prós: Very comfortable bed, incredibly spacious rooms, and lush bathroom.
High tea was nice quality food, with plenty of refills when requested
Luxury, boutique feel
Accommodates for people with limited mobility
Tea service in the room features real coffee, and fresh milk
All in all a good experience for a British hotel, and would definitely stay again.
Contras: The hotel is not in the centre, so getting to/from requires taxi rides
Noise insulation was rather poor
The hotel was hosting a party of 25+, and seemed full otherwise, so our afternoon tea felt a bit frenzied, as did the breakfast
They ran out of some of the food at the breakfast and the tea
Hire more staff and order more supplies if you've got a full house!
Contras: Queen bed is 2 singles pushed together.
Used toiletries left in the bathroom (come on, really ?)
Room service rung out for 15 mins no answer.
Breakfast was very dissapointing when you boast so many stars. Definitely not worth £155 /night!!
Prós: The location is excellent. Very close to the city but away from the bustling crowd. The gardens looking out to the river is perfect for a summer wedding. The rooms are clean, comfortable and modern with generous supply of toiletries.
Contras: The internet service is slow in the rooms and rather expensive.
Prós: Staff were very friendly and accommodating, good location near amenities and motorway. Complimentary coffee and breakfast which was very nice. Coffee was disgusting. Room was spacious and clean and tidy.
Prós: A equipe foram muito simpática e acolhedora, boa localização perto de comodidades e auto-estrada. Café de cortesia e café da manhã que era muito bom. Café foi nojento. O quarto era espaçoso e limpo e arrumado.
O Earl of Derby dispõe de quartos com casa de banho privativa, apenas a 5 minutos a pé da Estação Ferroviária de Cambridge. O Earl providencia estacionamento gratuito e encontra-se a 400 metros do Jardim Botânico. O Sky Sports está disponível no bar e existe acesso Wi-Fi gratuito por toda a área. Os quartos desta casa tradicional apresentam casas de banho com banheiras, chuveiros com pressão e produtos de higiene pessoal gratuitos. Incluem também televisões, comodidades para preparar chá/café e acesso à Internet. O Earl serve pequenos-almoços tradicional e continental desde o início da manhã, e dispõe de refeições caseiras durante todo o dia. Existem vários restaurantes a uma curta distância a pé. Uma paragem de autocarro está situada a 100 metros do Earl, com serviços para o centro da cidade de Cambridge. Kings College (escola) e Fenners Cricket Ground (campo de cricket) estão a cerca de 15 minutos a pé do Earl of Derby.
Prós: It is an absolutely wonderful hotel in a lovely setting. Very charming.
Contras: they wouldn't store my luggage on Christmas Eve because they shut down at Noon for 3 days.. Ended up leaving a day early and they wouldn't reduce my rate. Moved to the Varsity Hotel and Spa where I had a much better time.