hotéis em Funchal

Prós: Excelente equipe e localização.

Contras: O hotel precisa de um refresh. Está muito antiquado e envelhecido.

Prós: The breakfast was super. The location was good. The pool area was nice. The family room was big.

Contras: There was no heated outdoor swimming pool - it was mentioned in some sites. In february that was a huge disappointment. The room was VERY dated and smelt bad. The staff was not friendly or helpful... Could tell many examples of that. The wifi did not work in the room....

Prós: Espaço dos quartos.

Contras: 1 - Não foi dada a informação da vista para a serra ou vista para o mar...! 2- Controlo desnecessário e ridículo para entrar na sala de pequeno almoço.

Prós: pequeno almoço e espaços exteriores

Contras: Nao existia garrafa de agua no quarto. Faltou o miminho no quarto para o dia dos namorados

Prós: Excellent location and hotel great value for money

Contras: Na

Prós: Great location. Seawater pool. Great landscaping.

Contras: Initially staff rude and unhelpful when we asked to change rooms: mountain view side very noisy due to building work opposite. Had to be very persistent to get rooms at the back for the same price. The hotel wasn't full so it could have been resolved much better.

Prós: Nice large breakfast, good space inside and outside. We booked a juniorsuite. A lot of space - nice. The bathroom was very large, larger than the last hotel room I stayed at last year at mallorca. A lot of space a the pools.

Contras: There was a open gap in the door from the room to the aisle. We could hear the children in the room at the other side of the aisle.

Prós: We have chosen the hotel for the possibility to get room with seaview and we were not disappointed. As tea lovers we were very glad that we could make tea or coffee in our room and we enjoyed our afternoon tea on our balcony with splendid seaview. Garden of the hotel is full of flowers and exotic trees. Also in the hall of the hotel there are beautiful flower installations. Everywhere is clean and staff is highly trained. Food was very good and everybody can find what he wants. A lot of Madeira delicacies and pastry were served every day. Evening with Madeira flavours and folklore dancing group was great. Aerobus (5€) runs between Funchal and aeroport and stops close to the hotel. We coudnt swim in the sea because of strong windy days and ocean currents (3 day were red flag). Hotel has swimming pools with sea water but it’s not the same thing. So if you love swim in the sea it depends on the winds and ocean current.

Contras: Restaurant drinks (wines and mineral water) during the dinner time were a little bit pricey.

Prós: Love the hotel it’s staff, facilities and the breakfast Buffett amazing

Contras: Nothing

Prós: Da localização do hotel

Contras: Ter escolhido expressamente quarto vista mar, e ter sido atribuído um quarto lateral, quando havia quartos mista mar disponíveis.

Prós: O pequeno almoço era excelente, com exceção do café que é dispensado numa máquina automática. O quarto muito amplo e o staff muito atencioso e simpático.

Contras: O spa estava em obras pelo que a sua utilização não era possível. Em alternativa havia uma piscina interior na parte mais baixa do hotel, junto à linha de mar, mas cuja água era muito fria. As áreas do hotel são antigas e precisam de obras e renovações.

Prós: Super clean, and professional staff,well done

Contras: Breakfast I love it

Prós: Quarto espaçoso, cama confortável e piscina sossegada.

Contras: Falta sumos naturais no pequeno almoço, menu da piscina médio para um hotel de 5*.

Prós: Staff friendly and helpful. Good breakfasts

Prós: Este hotel foi, certamente, dos melhores hotéis onde já ficamos: funcionários prestáveis, instalações incríveis e um ambiente bastante acolhedor e agradável. O pequeno-almoço foi dos melhores que já tive e só posso recomendar este hotel a todos os meus amigos e familiares.

Contras: Não há nada a apontar a este hotel. Desde os funcionários até ao pequeno-almoço: tudo é mais de cinco estrelas! Um verdadeiro prazer passar a passagem de ano neste local!

Prós: Excellent breakfast Nice pool and spa facilities Good peaceful location on the side of the city centre while remaining at walking distance, just perfect Closely located to nice restaurants

Contras: Pricey extras and drinks (4€ a bottle of water, 3.50€ a coffee, seriously? ) You are a guest of the hotel but still need to show a code to get a tiny discount on each bar or restaurant purchase; the discount should automatically be applied since they know your room number. Expensive spa treatments not that great

Prós: Lovely Hotel ,great Braeakfast buffet,Lovely views very friendly and helpful staff

Contras: It’s a 40 minute hilly walk into Funchal.The courtesy bus stops at 6pm,it caters mainly for older guests ie the background music is very old And outdated but we were there in January and there clients are probably just having a winter break

Prós: Um lugar maravilhoso para relaxar em família!!! Fantástico!!

Prós: good location calm proper

Contras: nothing

Prós: The grounds were beautiful.

Contras: The hotel services were not 5 star

Prós: Os funcionários são ótimos, a localização é perfeita, quanto à limpeza, foi a melhor que já presenciamos durante todas as nossas hospedagens, as acomodações são excelentes, o café da manhã também foi o melhor que já vimos durante as todas nossas hospedagens, e o cuidado com que eles cuidam dos hóspedes.

Contras: Não tenho nenhuma crítica em relação a esse hotel.

Prós: Staff friendly, lovely location, very clean

Contras: Sheets didn't fit the lovely comfy beds, they need to be bigger!

Prós: Great varied buffet breakfast. Lovely sea water outdoor pool. Sea facing room. Good walking from hotel & sguttle bus into Funchal

Contras: Buffet dinner sometimes not to our taste

Prós: Tudo na estadia foi de louvar! Desde a nossa chegada, ao fazer check in (que fomos muito bem recebidos por uma maravilhosa rececionista, que não nos lembramos o nome, mas era loira ). O quarto estava muito bem limpo e cheiroso. A boa disposição no pequeno almoço também foi de salientar

Prós: As instalações são óptimas, os funcionários muito simpáticos. O pequeno almoço estava muito bom e tem muita variedade

Contras: De terem trocado o quarto que tinha reservado por outro sem o meu consentimento. Triste e lamentável.

Prós: Da vista do quarto.

Prós: Very nice view to the ocain, and the local bus has its stop close to the hotel.

Contras: It is a little bit old fashioned, and the breakfast was the same every day.

Prós: Centrally located

Contras: Facilities were a little sparse.

Prós: Stunning views from 10th floor! Great customer service and hotel location next to seaside. Great quality/price.

Contras: Breakfast is way too basic and should be definitely improved.

Prós: Nice location in Funchal, not directly on the sea shore, but close enough. Nice sea view from the room (if you selected a room with such view). Nice swimming pool. Numerous restaurants nearby (including one in the hotel). Excellent Wi-Fi. Excellent breakfast. Refrigerator (empty, not a mini-bar).

Contras: An electric plug on or near the desk would be great. One staff person alone at check-out rush hours is not enough despite her efforts.

Prós: Excellent value for money. Very good location. On the bus route to and from the airport. The breakfast and buffet dinner were both enjoyable. Large comfortable room with nice balcony and comfortable bed.

Contras: The room was not ready when we arrived at 2pm. some of the reception staff could have been a little more cheerful. The wifi did not work in the rooms although it was very good in the reception area

Prós: Reception desk person Riem(?) particularly helpful.

Contras: Room a little small for 2. Room ok but our single companions had larger rooms.

Prós: Da vista e da cama do quarto. Simpatia dos funcionários do pequeno almoço.

Contras: O hotel foi remodelado há pouco tempo mas não produziu um efeito visível pois continua a ter um aspecto antigo.

Prós: Got a free upgrade on my room, everything was exceptional, the room was very large, the balcony was amazing and the view was great. Breakfast is good, lot's of food and diversity. Went to the indoor pool and also the jacuzzi, everything great. I would repeat definitely.

Contras: Nothing, loved everything.

Prós: This hotel and its staff is 100%, the food service and views are all outstanding

Contras: There was nothing to find fault with

Prós: Quarto bonito moderno.

Contras: Paguei no booking.com e dizia vista mar, chego ao hotel tenho vista mar lateral. Barulho de alguma máquina como ventiladores ou ar condicionado vindo do hotel ao lado noite inteira. Pequeno almoço foi razoavel.

Prós: Very good facilities and excellent staff

Prós: Great location, stylish design and spacious, clean room and areas, friendly staff. Lovely balcony terrace with a superior room, sea view but private at the same time.

Prós: Location pool size of rooms

Contras: Price of cocktails

Prós: loved the waiters they where on top of things with coffee and keeping the tables clean

Prós: A vista era boa, assim como a piscina e o café da manhã. Realmente foi a melhor escolha para nós. É fácil pegar os ônibus #1 e #2 e o ônibus para o aeroporto (parada 18). O quarto tem geladeira e uma pequena cozinha.

Contras: A equipe não foi a mais amigável no check-in e tentou nos "dar um upgrade" para um quarto maior sem vista quando pagamos extra para um quarto com vista. Tivemos que esperar até quase 15h para entrar no quarto.

Prós: Can't fault this place .... We were a family of four including two children under 4. Everything was great and the location, facilities and staff were all above expectations as was Madeira itself. Will hopefully return and thoroughly recommend it to similar groups.

Contras: Nothing

Prós: Friendly Staff. Lovely Dinner. Good Location Green + Sunny.

Contras: Al Things excellent.

Prós: Friendly staff

Contras: The hotel is in three buildings and each with lifts to different levels and to the garages. For older people the number of lifts were a little confusing and there could be notices to make the lift use easier. In 6 days we had only just got used to the system.

Prós: The staff were so helpful and friendly, the hotel was exceptionally clean. The location is 4 km from the old town but there is a bus stop from right outside the hotel, there are about 3 buses an hour in the week (1.95 Euros single fare) although we walked from the hotel it took about an hour and a very pleasant walk along the front where there is a promenade most of the way.

Contras: Nothing

Prós: Food was good, staff were friendly, room was nice.

Contras: Went during coronavirus period so health suite was closed. The outdoor pool is not heated

Prós: Localização muito boa e áreas exteriores bastante agradáveis.

Contras: As camas são desconfortáveis, a acústica do quarto era terrível e o pequeno almoço apesar de ser servido até às 10:30 deixava de ser reposto perto das 10h.

Prós: Breakfast choice was superb. Delightful pool area. The beautician was delightful and very professional.

Contras: Very functional room. Cheap toiletries.

Contras: Para ser um hotel com estas estrelas, pouco mostra a Madeira, isto é dos 3 dias que estivemos em nenhum dia ao pequeno almoço houve bolo do caco, frutas da madeira.

Prós: Atendimento e simpatia dos empregados

Prós: A localização do Hotel é simplesmente Fantástica!! As vistas são maravilhosas. Fomos surpreendidos pelo staff que nos presenteou com a nossa surpresa, com um champanhe maravilhoso, oferecido, uma vez que celebrávamos 10 anos de namoro. Staff extremamente carinhoso e atencioso! O pequeno-almoço é muito bom e todos os dias varia um bocadinho. Recomendo o Hotel não a 100 mas 1000% ! Muito Obrigada Golden Residence, fizeram da Madeira um sítio ainda mais especial a recordar.

Contras: As camas podiam ser mais confortáveis.

Prós: Very modern, lovely facilities and very clean. The food was excellent.

Contras: Nothing

Prós: The hotel is very clean and the staff is also nice. We enjoyed the breakfast as well.

Contras: Location, is a good 30 mins walking from funchal and it includes a big hill as well. I thought it's worth it for some quiet time away from the city but it was not the case. The initial room we had was half towards a busy street. The pics were a bit misleading so we changed 3 rooms to get one with sea view but not to the street. It was on the 5th floor out of 11 and to really enjoy the view you should stay at the upper levels. I felt the beds were uncomfortable. And they are actually 2 singles put together

Prós: Quarto super confortável, roupa de cama impecável, pequeno almoço fantástico, funcionários atenciosos, excelente localização!

Contras: Nada. Tudo estava ótimo.

Prós: A simplicidade de tudo.

Prós: Very nice staff , rooms spotless

Contras: Not very quiet

Prós: The rooms look neat and new and the size is good. They are cleaned well on a daily basis. The sea view from the room is lovely. The beds in general are soft and comfortable. The breakfast is amazing and offers plenty of choice. We loved the rooftop bar as well! Good cocktails and amazing views. They have blankets so you can stay even though it's getting a bit chilly. Good location as there are enough good restaurants in the area that you can easily walk to. Walking to Funchal takes about 30 minutes.

Contras: The smell in the reception area! Gave us a headache instantly. And there is some kind of plastic layer in the bedding which makes you sweat at night even though you usually don't. It might be an idea to talk to the neighbors about their dog because of it's endless barking sessions that drive the hotel guests crazy.

Prós: Das vistas e comodidades do quarto. De um excelente pequeno-almoço e de um jantar/bufê com grande variedade e boa qualidade.

Prós: A localização é fantástica. Vista para o mar. Junto a superfícies comerciais. O pequeno almoço bastante variado e agradável. A limpeza excecional. Os funcionários todos bastante simpáticos a acessíveis. O ginásio, sauna e banho turco bastante limpo. Experiência a repetir sem dúvida.

Contras: Nada a apontar.

Prós: I had a lovely stay, well looked after by all the staff. Nothing a problem at all.

Contras: Nothing at all comes to mind .

Prós: Maravilhoso

Prós: O pequeno almoço era sempre muito diversificado e de boa qualidade. Quanto à localização, para além de ter uma vista soberba estava muito bem localizado, muito central.

Contras: Quanto às refeições, o jantar poderia ter mais qualidade.

Prós: Boa relação preço qualidade; óptima localização; óptimo serviço pequeno almoço; quarto amplo com pequena varanda vista para o mar; apesar da idade das instalações muito limpo e asseado.

Contras: O hotel necessita de algumas remodelações, nomeadamente portadas das janelas dos quartos e as torneiras da casa de banho.

Prós: cheap dinner

Contras: The worst hotel in Funchal, definitely the ugliest

Prós: Funcionários simpáticos e muito atenciosos.

Contras: Apesar da grande diversidade no pequeno almoço, a qualidade dos alimentos podia ser um pouco melhorada.

Contras: As fotos apresentadas não correspondem á realidade. Deveriam rever o preço apresentado, ou considerar a realização de obras.

Prós: Simpáticos,para o preço aplicado não se pode exiguir mais

Contras: Não atenderão ao meu pedido de despertar (esquecimento)

Prós: O hotel está muito bem localizado e tem o essencial para uma boa estadia! É cómodo, limpo, calmo, o pequeno-almoço é variado. Gostei!

Contras: Apesar de não ter estado muito calor, saberia bem ter ar condicionado no quarto. Mas mesmo não tendo deu para estar bem no quarto.

Prós: We enjoyed the ocean and Funchal view from our balcony. The bus station, the ocean, and the supermerkat was nearby. The hotel was about 30 minutes on foot from the center. It is a good level 3 starts hotel for good prize.

Contras: The building from outside is looking not nice. Little big noisy.

Prós: a vista para o mar.

Contras: meter um mini bar nos quartos;meter uma cama de casal; serviço de quarto.

Prós: Local e restaurantes perto

Contras: Muito baralho, carros passam todo o dia e noite pela estrada principal

Prós: Simpatia dos empregados

Contras:

Prós: Boa localização na zona hoteleira e próximo do mar (vistas p/ mar), preço acessivel, pequeno almoço bastante bom.

Contras: Hotel já com 35 anos a pedir algumas remodelações, nomeadamente a substituíção das janelas e portas ainda em madeira por novas em aluminio com outro isolamento acustico a termico.

Prós: A simpatia dos funcionários e os quartos ainda que com muitos anos, são limpos, enormes (na cama cabe 3 pessoas á vontade ) e aceitáveis.

Contras: Remodelação das piscinas e todo o Hotel. Precisa de se modernizar, para um aspecto mais competitivo em relação á concorrência.

Prós: Superb breakfast; hotel facilities especially the sea access, swimming pools and spa. Service and the Staff is really 5* and go the extra mile.

Prós: Vista fantástica, junto ao mar

Prós: Hotel was amazing. Had a balcony view of the ocean and the room was spacious and clean. Breakfast was included, which I recommend because it's a great breakfast full of options. The hotel had a spa session, which I recommend you book as soon as you arrive. The only downside to our experience is there was very limited spa sessions to choose from, so we had to alter our itenary on things we were doing to fit with the spa schedule. Massage was delightful, and the steam room/ sauna area was amazing. Clean and really great - Loved the Tropical/Ice Shower option in between the steam room and sauna!

Contras: More Spa appointment availability would have been nice. As I mentioned above, there were limited times to do a spa massage treatment, so we had to vary our schedule to fit into the spa schedule, which wasn't ideal. But, I'd just recommend you book this in advance of your arrival.

Prós: We liked everything about this hotel. The setting is splendid with great views. The gardens are colourful and well kept. The room was spacious, extremely comfortable and very well serviced. The staff were very engaging and genuinely caring. The pool area was spotless and the salt water pool excellent for a swim. The breakfast buffet in the Rose Garden was exceptional especially the fresh fruit (including local varieties) and the freshly made omelettes as well as the warm pastel de nata. The changing evening buffet in the Rose Garden was also good with high quality produce well cooked. The starters and patisserie were particularly classy. Finally in the prevailing climate of worries about the pandemic, standards of hygiene were extremely high.

Contras: Nothing, all was good.

Prós: Localização; Funcionários;

Prós: We traveled in early March for our honeymoon and had a fantastic two night stay. We booked a superior room with sea view but got upgraded to a superior room with Bay view, which had a gorgeous balcony from where you could see Funchal, the ocean and the sunrise (if you’re an early riser). The bed was very comfortable. The staff is great. We enjoyed eating breakfast at Gallo d’oro, especially the service and nice views (food was also good but not as memorable as the pleasant surroundings). It was amazing to sit by the pool over the cliffs with a view over the ocean and Funchal while lying in our sun-beds. The location and the views is quite something special. We were happy with the quality of the restaurants in the nearby area.

Contras: The hotel is located in a crowded tourist place with busy roads (not fun to walk around). It’s peaceful while you’re within hotel facilities but as soon as you walk out of the hotel we grab lunch or dinner the relaxing glow of the hotel fades away. As young adults who are comfortable arranging our own transport (car rental), we feel we got more value for our money staying at another place outside Funchal later in our trip. If you are looking for adventures you may prefer to stay at another place. For our honeymoon trip and with our available budget, staying two nights at the Cliff Bay Hotel was just perfect.

Prós: It really is an incredible experience. From the welcoming staff to amazing food. The facilities are amazing and it is 5 star in all ways

Contras: Nothing. It was an amazing stay.

Prós: Muito bem recebidos! Como o quarto ainda não estava pronto ofereceram-nos prontamente o pequeno almoço! Instalações muito muito boas! Restaurante!

Contras: —-

Prós: The hotel has an excellent location. Great environment, excellent food

Contras: One thing we found disconcerting was that the hotel only provide one complimentary water bottle for day of arrival and any subsequent water bottles are charged at a rather extortionate cost, reflects poorly on a 5 star hotel with great reputation. I suggest walk 20 metres and get 1L water bottle for less than 0.50euro

Prós: Espaço

Prós: Gostei de tudo. O hotel é maravilhoso, serviço excelente, decoração fina e charmosa, breakfast delicioso, quarto muito amplo com cama e travesseiros deliciosos!

Prós: Muito Bom!! Excelente localização, o nosso quarto tinha uma vista fantástica sobre a baía do Funchal. Quarto espaçoso e confortável. A zona da piscina e do acesso ao mar é muito agradável. Excelente pequeno almoço. Very good!! Great location, our room had a fantastic view of the bay. Spacious and comfortable room. The pool area and the sea access are very nice. Great breakfast.

Contras: O único ponto negativo é o preço, mas para um hotel de 5*, com uma localização ímpar e onde não temos qualquer reparo a fazer, temos de considerar o preço como aceitável. The only negative point is the price, but for a 5 * hotel, with a unique location and when you don't have any repairs to make, we must consider the price acceptable.

Prós: Our room 979 was fantastic , I emailed the hotel before hand - my request for a quiet room , twin ( had 2 v comfortable doubles) with a pleasant view ( wow sea views from this room’s balcony ) exceeded our expectations as we had only booked a twin side view room- Although we had to eat early 630/7. Was able to use 3 specialty restaurants on our short stay. The Japanese one was our favourite. The buffet for breakfast and lunch was very good. Especially the fresh fish cooked while you waited. Also it was nice to be able to eat outside for lunch. All the staff were very friendly and helpful. We asked for diet coke for fridge and this was remembered. Liked having a kettle in our room. Although only 1 choice of each wine colour -type i liked the dry white . Although only a glass served With meals at a time the staff fill up as soon as one looks nearly empty. Thanks The Floaters decaf coffees were v pleasant after dinner too. Able to try several Maderia wine and some Poncha Rum via the AI. Although not all to my taste was nice yo try. The sweet Madeira wine with the lunch’s fruit cake was my favourite. Red Hop on off buses stop minutes away. Easy walk to a small mall - forum shopping centre which was open til 10pm .

Contras: Outdoor pool out of action until end of the month. Was able to use indoor pools/ spa instead - main disadvantage was it was a bit of an eye sore also wasn't prewarned before we checked in. Maderian restaurant- their signature dish was a let down. I hope just an off day for the chef but fish overcooked, no passion fruit sauce and 1 tiny sliver of banana only on it.

Prós: The breakfast was great, especially the poached eggs and the porridge. Appreciated the choice of hot or cold plates. The room was large and comfortable with 2 double beds, plenty of pillows, nice duvets, comfy chairs, good sized TV, large bathroom, private balcony where you could smoke if you wished. Dining room staff and housekeeping staff excellent.

Contras: The food at the evening meal was disappointing, I would rate it only 2 or 3*. The shower area in our room, although very large, was lethal! The large shower tray was so slippery and there were no grab rails. Reception were able to provide a rubber mat when asked but this felt like a dangerous design error. Also nearly had several accidents going from room to balcony and vice versa - there is what seems like an unnecessary step down into the room - just when your eyes need to adjust to different light levels. No choice of what weight of bedding - only a quite thick duvet which was too hot the first night, a spare blanket would have been nice as a choice.

Prós: Tudo optimo

Contras: Estacionamento interior a cheirar a peixe e a precisar de renodelacao

Prós: Gym, swimming pool, quiet neighborhood, very helpful staff, tasty food, comfortable beds, clean room.

Contras: The gym has a lot of equipment, but most are rusty. Not very good coffee.

Prós: the hotel is so good that many people return year after year....

Contras: they have a lot of fish dishes and also stews/casseroles. It would be nice to have simple chicken breasts, steaks and things without sauce.

Prós: Staff were lovely and hard working

Contras: Areas around the outdoor pool were quite slippy, more issues when kids were tempted to run around

Prós: Staff on check out was friendly, explained that even though we were no longer wearing our wristbands, we had access to lunch and drinks before we left. Nice little promenade walk when you leave the hotel through the pool-side entrance. Shampoo, body wash and lotion, soap etc provided. No conditioner. Drinks (pepsi, 7-up, briska and water) in fridge, part of all-inclusive and topped up when finished.

Contras: Grumpy male staff member checked us in - not a great first impression. Had blue plastic wristbands placed on us which were really tacky. Saw others wearing white or gold wristbands, just made me feel like we were cattle. You are told you can book the Italian/Madeiran/Japanese restaurant during your stay, you are not told to do this ASAP as they book up very quickly, therefore we were unable to visit any of them. Wanted to book a couples massage on a Friday and were told this is only on a Sunday - we were leaving on Saturday. Wanted to book any other massage - were told there was nothing available until Sunday. All inclusive "snacks" consisted of stodgy pizza, chips, chicken nuggets, cakes, salad - looked mostly like a school dinner. There were no actual snack foods available i.e crisps, popcorn, chocolate, biscuits, pretzels etc. No tea or coffee facilities in room. No room service available - not very 5 star at all. Towels in bathroom were harsh and rough, not good quality. Shower door had no sealant on the bottom so water would leak out onto the floor every time. Toilet paper was absolutely rubbish, so thin I could see my hand through it. I buy better quality toilet paper for my home! No slippers or spa/swimming towels in room, lady from spa had to contact housekeeping about it. Most furniture was old and dated. Breakfast was okay. Lunch was bland. Dinner was full of fish so overcooked it was hard. Food is not labelled adequately and does not pay attention to allergies or dietary requirements. It was often mis-labelled or not labelled at all. An omelette I ate ended up having ham in it - not suitable for my vegetarian diet at all and made me feel sick - this was not labelled as having ham in. This is a hotel where the elderly come to stay for a month or more on repeated visits - therefore most staff paid more attention to the "regulars", even bringing their buffet food to the table for them.

Prós: Helpful staff, lots of space (about 30% full), plenty of food and drink. The weather was ideal for me - low to mid 20s all week.

Contras: Quality of cooking - food was mostly overcooked and recipes were ordinary, very little exciting or new.

Prós: É um hotel 5 estrelas, como tal não faltou nada. Correspondeu às expectativas. Muito bom e recomenda-se.

Prós: As refeições foram óptimas, com variedade e bem confeccionadas. A limpeza do quarto e das instalações dão uma sensação permanente de bem-estar. A piscina aquecida é uma mais valia, essencialmente para as crianças e para os dias de menos calor.

Contras: A única situação que não me agradou muito, foi ver as mesas e cadeiras do bar da piscina da marca de uma empresa de cervejas. Acho que não se enquadra em toda a paisagem envolvente do hotel e ao restante mobiliário.

Prós: Instalações,Staff,Localizaçao

Contras: Os vinhos nas refeições de péssima qualidade para um 5 estrelas

Prós: Simpatia, educação, disponibilidade, alegria e amabilidade de todos os funcionários.

Contras: Piscina exterior não funcional por renovação e sem alerta aquando da reserva. Animação musical destinada apenas a hóspedes britânicos e com idades superiores a 60-70 anos.

Prós: There are no sandy beaches on Madeira, so a hotel concentrating on colourful tropical plants and swimming pools is a great choice. My room also gave me a good view of the sea. Very friendly and helpful staff. Great buffet breakfast. Although not to my taste, evening entertainment is provided in the restaurant/bar area. I walked into Funchal and home again each day, but there are many buses passing by and the airport shuttle also stops nearby. Of course, taxis are available. Excursion buses pop in to collect you and Prestana run offers for discounts on trips and further stays.

Contras: I had a dodgy fridge in my room and should have mentioned it earlier to the staff who, I'm sure, would have sorted it out promptly. Partly my fault, then. There was a very frequent smoker somewhere below my balcony, meaning that whenever I felt like sitting out there, watching the sea & taking in the sun, I'd have to retreat from the stink. I don't know whether Prestana has a policy of smoking zones within the hotel or not but they should have. It spoilt one aspect of my stay.

Prós: Os funcionários que nos atenderam no check in eram 5estrelas... O pequeno almoço impecável... O acesso ao carro é rápido. O prato de fruta e o espumante vieram atenuar o desagrado

Contras: Boa tarde. Infelizmente a nossa estadia correu muito mal. Quando chegámos ao quarto parecia inacabado em termos de arrumação. Encontramos papel higiénico dentro da sanita e só não reclamámos porque iam dizer que tinha sido nós. Não tinham a toca e os pequenos shampoos habituais... Não tomámos banho que o chuveiro não funcionava... A zona da piscina interior e o jacuzzi deixou-nos marcas de tanto mosquito. Lamentavelmente, são motivos que não são um bom cartão de visita. E não recomendamos.

Prós: Gostei da noite que tive com a minha mulher .

Contras: De quase tudo

Prós: The staff was very kind and beat up my expectations. They were so thoughtful!! I received a cake for my birthday and all the staff congratulated me when I stated my room number. The room was absolutely amazing. Lovely view with a jacuzzi on the balcony. Cannot wait to stay there again!!

Prós: De tudo...o atendimento foi do melhor,empregados muito bem escolhidos,super educados e muito simpaticos...adorei e vou voltar...

Prós: Good location lovely pool breakfast amazing

Contras: No air conditioning No outlook from the balconies

Prós: Fantastic staff, all were brilliant and could not do enough to make sure the holiday was going well. The location was a little further from the city centre than we thought, but facilities in the area still very good, with excellent restaurants and bars within easy walking distance. The hotel facilities were very good, with everything we needed

Contras: The only complaint we would have is that the indoor pool was a little small - very minor point

Prós: Great value and nice hotel. Good breakfast. A bit of a stroll to Funchal but OK. Had a bit of character

Prós: Very nice bed/ linens. Beautiful flowers everywhere. Large and yummy breakfast buffet and very friendly staff

Prós: Gostei sobretudo dos funcionários.Pessoas muito simpáticas e extremamente disponíveis além de bons profissionais.Não posso de deixar de referir na recepção o Sr.Miguel,o Sr.Brandão e o Sr.Hugo.Na piscina a menina Carla e como responsável pelo meu alojamento a Sra D.Maria dos Anjos.Por fim um agradecimento especial ao Director Dr.Rui Feiteira

Contras: O que gostei menos foi do pequeno almoço.Não tinha alguns produtos que acho fundamentais para um hotel de 4 estrelas

Prós: Garden @ Architecture, Location & Staff

Contras: No airconditioning

Prós: Nice atmosphere. Doesn't feel crowded, plenty of space round the pool with shade. Lovely breakfasts. Friendly staff. Clean. Everything works. Good location on bus route.

Contras: Nothing.

Prós: Beautiful gardens and the view from the room is amazing. The room is also very spacious.

Contras: The rooms (especially the carpet) and the pool area need to be updated. Food quality could be improved...

Prós: The hotel has a certain charm, related to the history (the common part in the ancient villa), view from Monte on the ocean and Funchal, the gardens and the large part of the staff.

Contras: The hotel equipment is poorly maintained, not renewed, the noise from the lift motor in the neighboring rooms terrible. Pigeons make balcony every morning so dirty, that it cannot be used. Breakfast offering and organization have a lot of room for improvement.

Prós: Adorámos tudo, principalmente a localização e o espaço envolvente em que o hotel está inserido! Excelentes paisagens, excelentes funcionários (de salientar as recepcionistas Carolina e Tânia e o empregado de mesa Vítor), excelentes comodidades, excelente pequeno almoço, excelente atendimento... Tudo 5*****! Recomendamos... voltaremos!

Prós: Spacious bedroom and bathroom with a great view. The garden was absolute lovely. Great to have the tropical garden and cable car so close by.

Contras: We thought the in house restaurant was a bit overpriced.

Prós: O atendimento, o aconselhamento e recomendações na recepção. A vista é fenomenal!

Contras: A localização e o serviço de limpeza.

Prós: Restaurant a la carte very good. Extensive gardens well cared for.

Contras: At the breakfast buffet the hot selection was barely warm.

Prós: Da localização, do jardim exterior, da simpatia dos funcionários.

Contras: Sumo do pequeno almoço não era fresco

Prós: It was a terrific location. Close to the cable car and mountains. The hotel was very clean. Breakfast was included and very tasty. Front desk staff very helpful.

Contras: 1. Low-quality coffee. 2. Mediocre to Bad WiFi in an otherwise great hotel might have kept them from a 5 out of 5 rating.

Prós: O jantar foi excelente. O jardim é uma maravilha. O quarto enorme

Contras: A piscina ficava triste mas talvez porque em maio ainda não precisava de ser melhor. A estrada é difícil!!!! Com um carro é extremamente difícil, mas depois excitante! O Wi-Fi só em algumas áreas pública

Prós: Quiet hotel, beautiful gardens, elegant furnishings, library with books in English to read. Lovely Views. Helpful reception staff. Good value. Very good restaurant 5 mins away in Babosas.

Contras: No fresh coffee, only instant. No tea/coffee in bedrooms. No bar staff. No internet in bedrooms. Very steep up and down to nearest cafes and restaurants, bus stops and attractions. 4c colder than Funchal centre, 550m below.

Prós: Location was close to tourist attractions and had an amazing view.

Contras: Nothing, everything was absolutely perfect

Prós: We had a room in the 8 floor with amazing panorama.(to the port/sea and the parts of the city spread out on the mountains slopes. The breakfast was very good and also the service of the staff.

Prós: It was very easy to reach to the main street and the main part of the town. Airport shuttle station was very close and as far as the hotel itself was concerned, the staff were very friendly and helpful.

Contras: The indoor sport and swimming were not complementary and the hotel guests should pay for it. I would prefer to pay a bit more in the beginning and use hotel facilities without payment for each day of using.

Contras: Foi solicitado cama de casal e não cumpriram, na recepção obrigam a assinar um documento como aceitamos as politicas de privacidade do Hotel quando as mesmas politicas de privacidade nem estão presentes no mesmo documento nem existe opção de aceitar ou não conforme legislação actual do Regulamento Geral sobre a Proteção de Dados, que neste momento estou a ponderar ou não apresentar queixa sobre a mesma politica aplicada pelos mesmos.

Prós: The views. The staff was also very kind and helpful.

Contras: Quarto com pó nos moveis e a antipátia do funcionário da recepção

Prós: As soon as you walk into the Hotel you feel at ease due to the beautiful lounge area surrounded by orange lights then you have the staff who are very well presented and are very polite. The rooms are also very nice pictures do not lie couldn’t ask for better for the price I paid. Location of the hotel is spot on as it’s about a 10-15 minutes walk from the city centre where there are lots of places to eat and have fun.

Prós: Breakfast was varied, amazing views from the room and restaurant, parking is free, and overall a comfortable stay

Contras: The facilities - indoor pool and jacuzzi were against a fee despite the room rate already being on the costly side. Room wasn't cleaned for 2 days due to Christmas but at least a basic cocktail was offered free of charge.

Prós: Excelente localização depois de o encontrar-mos, vista maravilhosa, confortável sem excessos, prático e muito limpo

Contras: A indicação para acesso ao mesmo.

Prós: O quarto tinha uma vista fantástica. Os funcionário foram 5 estrelas connosco. O facto de nos terem proporcionado um upgrade no quarto Deram-nos a possibilidade de fazer o check-out mais tarde de forma a sairmos directos para o aeroporto. O staff do hotel foi muito atencioso com a questão do Coronavirus

Contras: Não tem nada haver com o hotel. Mas infelizmente o Coronavirus impediu que pudéssemos usufruir do SPA do hotel e de outras comodidades do hotel.

Prós: Piscina tanto o interior e exterior

Contras: Propriedade mostra idade

Prós: The Monday night karaoke was fun.

Contras: The air con in the room was defective. This was not remedied despite several complaints. It was impossible to sleep in. The fan we were given for the last 2 nights made very little difference.

Prós: Pequeno-almoço muito bom e com opções sem glúten. A piscina exterior é fantástica e os funcionários são impecáveis. Recomendo!

Prós: Quarto espaçoso, limpo, casa de banho privativa, hotel moderno e elegante. Funcionários muito simpáticos e disponíveis. Pequeno-almoço excepcional com muita variedade, localização perfeita, piscinas e jacuzzi com vistas espetaculares. Recomendo mesmo muito. Com certeza será uma experiência a repetir!

Contras: Nada, tudo estava perfeito.

Prós: The outside pool surround was absolutely delightful. Lots of flowers, palm trees and unusual plants. Great sunbed areas and pools were lovely to swim in. Breakfast was plentiful and varied. Loved our room it was very comfortable and the bathroom was a good size.

Prós: The hotel was fantastic, rooms big and comfortable, cleaned & fresh towels everyday. Food lovely, staff very friendly and helpful at all times. Facilities great and the pool area Amazing like paradise and the view breathtaking. Recommend this hotel.

Contras: Nothing to dislike

Prós: Our hotel room view was amazing. The room was also clean and the bed comfortable and big! The staff was very friendly and helpful, we asked for help many times for example where to find best levadas and how to get there. Breakfast was good and there was something for everyone. Spa and swimming pool areas were great and big plus for Finnish sauna.

Contras: Spa treatments were very expensive and that’s why we didn’t use those services.

Prós: The sea views, the breakfast and dining area and the evening entertainment.

Contras: Being half board we had dinner at the hotel. The choice was limited and the quality could be improved.

Prós: Was very grateful for the room upgrade, champagne & lovely little ‘towel cake’ for our wedding anniversary. Staff were very friendly & beautiful pool area.