hotéis em Funchal

Prós: Gardens were outstanding. Service and food excellent Faultless

Contras: Lights over bed not bright enough to read by. Nothing else

Prós: The staff were very attentive - the bar tender at the daily happy hour, the breakfast & dinner staff remembered our preferences & we took full advantage of the wonderful shuttle service. The food was impeccable and we’re picky. We had “the menu” each night and it was a great deal & delicious. The staff even surrounded my wife with care when she scraped her knee. Kindness & professionalism galore. Many repeat customers & you can understand why.

Contras: Nothing!

Prós: Great location which is 15 minutes walk down to the centre of Funchal (and ~€7 cab ride back up if the free hotel shuttle times don't work for you). Peaceful oasis with 2.5 acres of gorgeous gardens, pool and resident giant tortoise. The staff were all unfailingly really nice to us and very helpful (I'll single out Fatima who served us dinner the first night and the young chap who welcomed us on our arrival). Lovely room with great view of the garden, the city and the sea. Quiet and peaceful. Great breakfast (with very relaxed timings which suited us well :-). Good sized private car park (we got a great deal from booking.com for our hire car which for the 6 days we were there was only a little more than the transfer costs would have been from the airport). Outstanding place that we'd highly recommend.

Prós: O lugar é lindíssimo, quase um ponto turístico em si com seus jardins e vista do alto da cidade de Funchal. A equipe extremamente educada, atenciosa, simpática. As acomodações muito confortáveis, quarto bastante espaçoso, o café da manhã maravilhoso e inclusive a equipe forneceu um café da manhã separado para mim e meu marido no dia que voltamos porque o voo era muito cedo, dando uma sacola com alguns itens para que pudéssemos tomar café apesar da hora. As instalações do hotel são maravilhosas.

Contras: Quase todos os hóspedes eram pessoas idosas. Isso não é ruim nem atrapalhou em nada a estadia que foi incrível, apenas destaco para casais ou grupos que queiram um lugar mais moderno, jovem ou animado.

Prós: Fantastic hotel, everything was great.

Prós: Stunning garden with lots of plants and a tortoise, Mr. Colombo. The hotel as a whole with friendly staff, great breakfast, nice pool area and clean rooms is a perfect place for a holiday and as base for discovering Madeira. It provides a shuttle service to downtown Funchal; at the same time you can walk down and up (down: approx. 15 minutes, up 20).

Contras: I cannot think of something I did not like.

Prós: The staff were impeccable

Contras: Pool could have been heated a little warmer

Prós: Jardins e pessoal

Contras: Spa pequeno

Prós: This is an exceptional hotel with dedicated, professional, warm and friendly staff. Firstly, the hotel is absolutely beautiful. Incredibly stylish and comfortable set in vast grounds so perfectly cared for that even a quick stroll to breakfast feels like a trip through a botanical garden! The rooms are beautifully furnished and spacious. There is a great little gym and wellness centre, a selection of excellent dining options on site, a lovely bar and delicious breakfast in a charming garden room. Secondly, the location was perfect for us. We like to be away from the touristy areas but walking distance from the action. If you are active and don't mind a walk or a short taxi ride to the bright lights of Funchal town centre, you won't find a better spot. It is tucked away in a peaceful area above the town, but with a view through the trees to the sea. Finally, the staff are hotel's biggest selling point. I can't remember ever staying anywhere with better service. Everyone we encountered was highly professional, with a can-do attitude and seemed to genuinely care that we were happy, relaxed and comfortable. From the very moment we arrived (late, due to a delayed flight) it was obvious we were going to be very well looked after. Nothing was too much trouble, everything was done with a smile and throughout our stay (over Christmas) we had so many unexpected and lovely little surprises to make our holiday extra special. I wouldn't hesitate to recommend this hotel.

Prós: Hotel é fantástico com uns jardins muito bem cuidado e exuberantes. O pessoal é bastante atencioso e simpático. O Jantar na Manor House foi "oustanding" com serviço impecável e refeição muito, muito boa, o Chef esta de parabéns recomendo vivamente a todos os hóspedes. Ambas as piscinas muito boas e calmas com uma envolvente de jardins muito bonita. Quarto muito confortável com uma casa de banho muito bem equipada. A localização do Hotel é muito boa, esta perto de tudo sem estar na confusão.

Contras: O que gostei menos no Hotel foi o pequeno almoço, não está ao nível do Hotel. Pouca variedade de pão, quando qualquer coisa acabava como por exemplo a fruta, não era reposta novamente assim como outras coisas.

Prós: Jardins muito bonitos, quartos muito confortáveis, serviço excelente.

Prós: Staff excellent and hotel peaceful

Contras: Nothing

Prós: Staff is very attentive. Supported me a lot with Birthday celebration and all requests. Nice quite location, big area, perfect if you like privacy. Fresh flowers and fruits in the room were highly appreciated.

Contras: To improve food: - Breakfast selection (too limited and the same each day), preparation quality of eggs/pancakes - Change tea – it’s not the level of 5 stars hotel to give cheap pockets tea - To propose fresh juice at least on the menu with additional cost. Currently for 6/7 euro you get juice from the box - Burger I ordered in the room was not nice, meat was not possible to eat (while another dish with tuna was nice) Swimming pool I would recommend to warm the temperature at winter to 28/30 degree otherwise it’s too cold.

Prós: This small hotel is a piece of paradise in Funchal. An oasis of tranquility set in a botanical garden near the centre of the city. As soon as you pass through the gates of the grounds the peace and space wash over you. The grounds are beautiful. All the staff are charming, friendly and very supportive. The food is excellent. Everything is clean and well maintained. The transfers from Funchal airport were arranged by the hotel and were faultless - about a 20 minute taxi ride. This is one of the very few places I've stayed where it is very difficult to find a negative comment. Strongly recommended - we will be back.

Contras: I have nothing to say here.

Prós: Das acomodações, dos jardins, do café da manhã, dos jantares, do atendimento, não parecia que estávamos tão próximos do centro de Funchal . Um paraíso... amei a quinta da Casa Branca.

Contras: horário para fechar a piscina e o SPA

Prós: Do clima do hotel, da comida e dos funcionários. Tudo uma delicia

Contras: A localização não é tão boa.

Prós: Everything

Contras: Na

Prós: Conforto

Contras: Academia

Prós: Loved the peaceful and historic atmosphere.

Contras: Pools are rather chilly.

Prós: Location great / unique Hotel is confortable and has all which is needed Staff is very nice Spa / jacuzzi is very nice

Contras: Restaurant Villa xxx was not good at all - both of us had a very bad experience (not a cheap one either) Restaurant willam was good but not sure about the one star rating The hotel is a bit old / lacking investment. I understand the need to maintain the history, but there must be a better way to make it more modern while maintaining the legacy / ancien character

Prós: Just about everything! Very friendly professional staff. We were made to feel welcome and comfortable the whole time.

Contras: The Cocktail Bar! Poor lighting. Not welcoming or cosy! Great music, but atmosphere lacking, so nobody happy to spend time there! Could be fabulous with a few changes!

Prós: Continuam com serviço nas piscinas excepcional . Embora tenha em alguns dias não havia cadeiras para os hóspedes pois estavam ocupadas com visitantes , tem que assegurar cadeiras para hóspedes. Política de reserva de cadeiras pouco controlado

Contras: Estive já várias vezes neste hotel que considero excelente mas desta vez o serviço no pequeno almoço foi muito deficitário . Muito demorado os pedidos , empregados pouco atenciosos , e sala muito desarrumada , demoram a levantar louça suja e deixam na num móvel em pilhas de pratos sujos á vista no meio da sala ... mau para um hotel que tinha um serviço irrepreensível e que pretende ser um dos melhores .

Prós: Hotel tradicional, muito aconchegante. Mobília classica, antiga, bem cuidada. Excelente café da manhã, quarto muito confortável. Área de lazer completa.

Contras: Área de lazer muito boa, com amenidades de banho até nos chuveiros da piscina. Mas há de se confiar no bom senso dos frequentadores, algo imprevisível...

Prós: HOTEL EXCELENTE. EMPREGADOS, STAFF PERFEITO.

Contras: NADA A ACRESCENTAR

Prós: Generally a great experience, food exceptional and Staff very professional. The Gardens and Pool area were immaculately maintained. The Williams Restaurant was a real experience with fantastic views over Funchal a real treat. We will be back.

Contras: I cant think of anything we enjoyed our stay and have no complaints.

Prós: do mar

Prós: Pequeno almoço e localização, excelente!, irei voltar certamente, recomendo a todos .

Contras: Estava tudo perfeito.

Prós: Everything.

Contras: Closing of pools and gym way too early.

Prós: Tudo muito bom. Localização excelente.

Prós: De tudo, foi tudo perfeito.

Prós: Great central but quiet location. Well run hotel . Nice roof terrace with pool. Good free coffee in the hotel room

Contras: Smoking is allowed on room balconies. Smoke drifted into our room from the neighbouring balcony where there was a smoker. This stopped us using our balcony on occasion and meant we had to have the windows shut

Prós: Location to attractions in the heart of the city.

Prós: Alimentação Localização Simpatia, a todos os níveis, de todos os funcionários Comodidade

Prós: Da localização.

Contras: Atendimento do restaurante.

Prós: Great Hotel close to the old city. Good rooms, Friendly staff.

Prós: Hotel agradável, lindo e muito bem localizado

Prós: Great breakfast. Location is excellent for main part of funchal city. Good bar and restaurant facilities.

Contras: Mattress was slightly worn (dips in places), but saying that I still managed to sleep well each night. The indoor spa pool was not always that warm (might have just been the day I went on)

Prós: We had a suite with all day sun and loungers there was a shaded area on the terrace if you wanted to cool down a bit. Everything was convenient pools spa and food.

Prós: Everything about the hotel and staff. Always smiling, welcoming and caring (more than expected). The food and beverages team were the best. We will be going back soon! Hospitality at it's best!

Contras: Nothing to dislike

Prós: Gostei de tudo

Contras: Das suites

Prós: The lokation is great, so quit and peacefull. Lovely breakfast. The whole place is very clean.

Contras: The pillow are a to hard. I had minimal sea wiew from my ballcony, and no sun after 12.00.

Prós: The Hotel is integrated in a bigger leisure complex, with 2 other Hotels. This means there is more pools (indoor, outdoor, deep, shallow,...) with gardens nearby and chairs and ocean views and bars and restaurants for everybody, kids included, without leaving the Hotel! Nice location, nice restaurants nearby and also inside the complex . We've tried 3 out of the 6 available. Very nice breakfast.

Prós: Great position, friendly staff and clean

Contras: Too difficult to find a sunbed with shade. Many at the front have no parasols because of wind. It is ridiculous that all sunbeds are claimed with towels early in the morning by guests and then often they are only used for a couple of hours a day. It says that towels will be removed if not used but this doesn' t happen.

Contras: Staff during the breakfasts was not that kind....

Prós: We liked everything from the staff in all departments, from check-in to check-out all of them were always friendly and professional. The comfort and cleanliness of the rooms and entire hotel was spotless. The food and drink was outstanding starting with a great breakfast with a huge choice to suit everyone's taste. The hotel's facilities including pools and spa as well as golf, table tennis etc. It was all super and we will most definitely be back soon!

Contras: That we had to leave!

Prós: The bed was amazingly comfortable

Contras: Nothing. You have got everything spot on.

Prós: Everyone so helpful and full of smiles nothing too much they even thought of taking a stool for my husband who is having trouble walking and everything done to perfection

Contras: Nothing

Prós: Quarto espaçoso, varanda abrigada e vista mar. Funcionários da recepção e restaurante, simpáticos e profissionais.

Contras: Intolerável - barulho insurdecedor toda a noite, mesmo após desligar o ar condicionado do quarto. Já tinha sucedido numa estadia anterior. Afecta toda a ala direita do edifício, provavelmente tratar-se-à de uma torre de refrigeração cujas vibrações afectam a estrutura do edifício.

Prós: Good ambiance, peaceful, good food, Happy Hour

Contras: Rooms to the street are very noisy

Prós: Everything it was perfect and we will definitely be going back

Contras: Nothing

Prós: Professional staff, friendly and approachable. The Gardens were extensive and full of exotic plants . Not just an hotel with a concrete veranda and pool.

Contras: The evening entertainment was old-fashioned and mediocre.

Prós: The hotel is great, but the gardens and the view from our room were simply amazing!! Pure heaven! We spent 5 days with our toddler and the stuff helped us feel more than comfortable every day. Everyone we met was very helpful and kind. The breakfast was delicious and the food in the italian restaurant is also very good.

Contras: Nothing, everything was perfect

Prós: Excellente qualidade do buffet para o pequeno almoço e para o jantar. Qualidade acima do normal com muita variedade.

Contras: Não apreciamos a decoração do bar ou a sala do estar no mesmo piso, um pouco pesado e cores sem vida.

Prós: Layout, Location, Food, Room sizes, staff, gardens, entertainment, facilities. Return bus fare from the airport on the Aerobus is €8 and it stops outside the front door.

Contras: Sea view wasn’t what we anticipated as we’d been there before, but we were able to change rooms with the assistance of Claudia. Downgrading the room last minute on booking.com was a challenge and involved a couple of phone calls to Singapore but we got there eventually. Direct booking would have been easier, tho we did get a good half-board discount deal...depends if you want the hassle. Be mindful that all sea views are not equal. It’s still our favourite hotel...thanks Claudia.

Contras: Não gostei de entre as 17h e 18.30h não existir nenhum local para comer algo.

Prós: Simpatia de grande parte dos funcionários, área exterior muito bonita com vegetação exótica, piscinas agradáveis e bem tratadas.

Contras: Fizemos reserva com direito a meia pensão, surpreendentemente não tinha qualquer bebida incluída nem direito a um simples copo de água, foi-nos informado pelo responsável do hotel que se tivéssemos feito a reserva fora de Portugal estaria tudo incluído inclusive as bebidas. Deu-nos a entender que o cliente português é menosprezado em relação aos demais. Após reclamação foi nos oferecida Meia-pensão Plus que incluiria a bebida, porém também ela restrita em relação às bebidas, optamos pelo vinho da casa que se veio a revelar uma infeliz escolha, eu e a minha esposa após o jantar fomos para o quarto cheios de dor de cabeça. Fizemos reclamação no dia seguinte onde já nos foi servido outro vinho a ser pago por nós. Em relação ao quarto verificamos que a roupa da cama nunca era trocada, era apenas era esticada e mal, soubemos pela recepção no final da estadia que se quisessemos troca de roupa diária teríamos que colocar a roupa da cama no chão. Os travesseiros que retiramos da cama permaneceram durante os sete dias em cima das cadeiras onde os colocamos. Em relação à casa de banho encontramos diariamente manchas no vidro da banheira e sugidade nitidamente visível por baixo dos recipientes de higiene pessoal. Não tencionamos difamar o hotel mas temos efectivamente provas que comprovam todas as situações relatadas.

Prós: Fantastic hotel Very helpful friendly staff Great food Spacious , clean rooms with an awesome view Definitely recommend it

Contras: Nothing

Prós: Went in June and could not wait to return this time

Contras: Everything

Prós: Localização; vista; quarto.

Contras: O preço da água.

Prós: A localização, a fantástica vista (pelomenos do quarto 301), a simpatia dos funcionários, a limpeza, tamanho e comodidade do quarto. Bom pequeno almoço, servido num deck muito bonito.

Contras: A falta de estacionamento. Há 3 lugares exteriores e 3 ou 4 numa garagem minúscula, de acesso complicado e a exigir muitas e apertadas manobras.

Prós: Ótima localização, limpeza e simpatia dos funcionários.

Contras: Nada a acrescentar

Prós: Gorgeous position overlooking the Atlantic. Super clean, very tranquil. Small with lovely friendly staff and excellent service.

Contras: Nothing

Prós: View. Friendly staff. Nice location: other side best shopping in Madeira and the other side sea and access to the promenade. View from the room.

Contras: Breakfast is ok. Magnificent view from the terrace but would like to have some more vegetables and fruits.

Prós: Pools, views were awesome, staff friendly, rooms immaculate,

Contras: There wasn't much evening entertainment, not for younger people anyway, that was the only problem, the rest was great

Prós: The location and sea view is exeptional!

Prós: The service throughout was excellent. The staff were a happy, smiley team. Breakfast had great variety with great tastes. Location and views were exceptional. Our room was fantastic with a great sea / land view. Sound of ocean was perfect for great night sleep.

Contras: The TV in room was small, not smart and wall mounted with no tilt available. A must to upgrade.

Prós: Excelente Hotel. Boa localização, perto do Shopping Forum. Segunda vez que o escolhemos. Com uma vista maravilhosa do mar de Funchal. Acomodações amplas, modernas, limpeza impecável. Pequeno almoço variado e de excelente qualidade, servido no deck com vista para o mar. Destaque para as recepcionistas Letícia e Nádia e a responsável pelo pequeno almoço.

Prós: Excellent breakfast, location was fine, lovely views

Prós: O spa é óptimo e super moderno, uma das melhores massagens que já fiz. O quarto era enorme e confortável. Pequeno-almoço muito completo. Vista sobre o mar muito bonita. O facto de o hotel ter parque de estacionamento é importante porque na zona não há estacionamento quase nenhum.

Contras: Estranhamente, em menos de um dia, funcionários diferentes entraram no nosso quarto 3 vezes connosco lá dentro. Nada de grave, talvez tenha havido algum mal entendido com a recepção, foi só estranho.

Prós: It was a quiet and serene garden property, and the staff was fabulous. It was a solid 20-25 min walk from the main restaurant scene, which likely contributed to its tranquility, but it felt a touch distant at times. We used it mostly as a central location to plan day trips, which worked out well with a rental car and free parking. Also, the on-site included breakfast as well as the reasonably priced dinner restaurant were great.

Contras: WiFi was really poor.

Prós: This was our third stay at the hotel so it should not surprise anyone that we love it. The staff and facilities are excellent and nothing is to much trouble. If we return to Madeira this is our place to stay.

Contras: Nothing

Prós: Lovely hotel with great facilities. Staff were super friendly. Grounds were well kept and luscious. Room was big and very comfy and clean. Breakfast was good with plenty of choice.

Contras: Bathroom was a little tired. No iron in room or to borrow.

Prós: The Hotel was in an excellent location to visit Funchal and the surrounding area. The breakfast and restaurant food was of an extremely high quality, all topped off with the professionalism and attention to detail of the staff. The hotel management should be very proud of the way in which the hotel is run.

Contras: There is nothing to dislike !

Prós: Very good hotel with a lot of character. Nice food and friendly staff

Contras: Pool area looked a bit tired and didn’t get any sun in the afternoon.

Prós: Ice cream available at breakfast

Contras: After booking a double bed they emailed to say it couldn’t be guaranteed, but they did give us one after complaining at the email

Prós: I loved the hotel itself. They've had a lot of attention to detail: furniture, gardens, everything! The room was massive and classy. The piano bar was really nice as well. Everything felt classy, really. I also used the spa and the service was good and personnel were attentive.

Contras: As a young female solo traveller I felt quite observed by the elderly couples staying in the hotel. Obviously it's got nothing to do with the hotel itself. There were also young couples and one with a children, that I saw. But didn't get to see other solo travellers, probably because of the type of hotel (5 stars, price, etc.). Also, the indoor swimming pool could have been heated and the water a bit warmer.

Prós: Pequeno-almoço almoço excelente e tomado no terraço com vista sobre a cidade! Espaço muito tranquilo e agradável.

Prós: Atendimento muito cordial e eficiente, nos deixaram muito à vontade na propriedade, a vista para Funchal é muito bonita, café da manhã muito bom com ingredientes frescos, pães e frutas de primeira qualidade. O local é muito silencioso, perfeito para quem busca de desligar do mundo.

Contras: Não possui Ar Condicionado o que gerou um pouco de desconforto pois há alguns mosquitos, e nem Televisão, motivo pelo qual não recomendamos para casais com crianças. O local é de difícil acesso e longe do Centro, não se pode ir à pé.

Prós: Pequeno almoço fantástico

Prós: Café da manhã excelente. Um dos melhores lugares do mundo para descansar e relaxar. A anfitriã é uma pessoa excepcionalmente alegre, solícita e sempre pronta a ajudar. A quinta possui estacionamento próprio interno. Não é recomendado para aqueles buscam agitação pois é um lugar extremamente calmo e tranquilo. Os quartos são cuidadosamente apresentados em estilo colonial e muito bem organizados e limpos. Com certeza é um pedaço do paraíso.

Contras: Nada.

Prós: 0 pequeno-almoço é muito bom

Contras: A Internet

Prós: Beautiful views and a lovely house with well kept gardens. The lady who met me worked very hard and was very helpful. There was a lot of food provided, less would have been fine and I did not like the waste it. Easy walk into Funchal and on the bus route too.

Contras: Not so much food! The drains did smell a little, but the room was very clean and plenty of hot water for the shower.

Prós: The room was spacious and the balcony with view over Funchal a lovely added extra. Breakfast was served outside as the weather was so good and there was plenty of everything, especially speciality breads and good tea.

Prós: Perfect if you're looking for a friendly, charming holiday stay away from the large resort area. Stunning harbour view from the terrace where a varied continental breakfast was served.

Prós: The honesty bar, great available taxi service, sun beds in garden

Contras: Barking dogs in immediate area but that’s something you can’t do anything about

Prós: The crew was nice and lovely! The breakfast with view to Funchal was unforgettenable. The facality conditions of the quinta is very good. The owner lady was very friendly.

Contras: Small ants in the basin (bathroom).

Prós: Lovely view. Excellent breakfast. Quiet location. Comfortable room. Just be aware that it is at the bottom of a steep hill, so although there is a decent and value for money restaurant at the top of the hill (Z'arcos), it is a steep walk up there. We also walked into the old town, but again, while a flat walk, it is probably 30 mins or so.

Contras: Not a lot really. Nothing to complain about.

Prós: De tudo, desde a imensa simpatia da proprietária até ao óptimo pequeno-almoço, passando pelo quarto magnifico com vista linda.

Contras: Nada a apontar.

Prós: A fabulous and very impressing house with a beautiful and well kept garden.The Quinta and its rooms are in an excellent condition with a luxurious atmosphere. Sitting on the loggia of the "superior room" or on the terrasse opens a splendid view over Funchal and its harbour and when having breakfast, one could stay there for hours. Staff is very helpful and friendly. The owner of the Quinta came by every morning in order to see whether everything was fine. There is one good and one excellent restaurant in walking distance with mostly native guests so there is no need to go to Funchal for taking meals and this avoids having to visit the touristic oriented restaurants in Funchal.

Contras: The walk to Funchal is only 25 minutes but uncomfortable because one must walk on streets with no side-walk. However, this is the price you must pay in consideration for staying in a location outside Funchal that offers more personal atmosphere than a hotel. In any case, bus connections are good and if you have a car, it is only 10 minutes to Funchal that offers good parking possibilities.

Prós: Very nice, comfortable and clean with a beautiful breakfast served on a patio overlooking the port at Funcal. The owner was friendly, helpful and resourceful.

Contras: It's close to a noisy street.

Prós: It provided excellent service with a friendly owner. Most suited to a quiet break for couples.

Contras: Nothing at all!

Prós: Spacious room with wonderful views over Funchal and the harbour.

Contras: Exceptionally narrow bed (in the the very big room). Barking dogs and loud neighbours disrupted much of the expected tranquility. There is only one restaurant in the neighbourhood. The walk into Funchal is only some 25 minutes, but unpleasant un the narrow road on which peaple drive way too fast. Owner only accepted cash payment (credit card machine had not arrived...) and returned no receipt. Didn't promote a very serious impression.

Prós: Excellent place for people who want to stay outside the touristic district and who don't like huge crowded hotels. Fantastic atmosphere and dedicated customer service. Beautiful view over Funchal. Walking distance to the restaurants area in Funchal about 20 min and 30 back.

Prós: Beautiful gardens and a stunning view over the harbour. Very friendly, helpful owners and staff. Quiet and calm.

Contras:

Prós: lovely location, friendly staff

Contras: Although bus stopped virtually outside, buses were irregular with big gaps in evening. It is possible to walk into Funchal but not a pleasant walk (30mins)

Prós: Atendimento, café da manhã, limpeza, localização, vista da suíte.

Contras: Preços praticados no Bar e Restaurante, para os hóspedes.

Prós: Very convenient location for the old town

Prós: Localização, atendimento e conforto.

Contras: Tivemos um problema pontual com forte odor no banheiro. Solicitamos o atendimento que foi prontamente feito, porém o odor só dimunuiu de intensidade e não foi eliminado por completo.

Prós: Breakfast very good - Location very good

Contras: The only thing that may put us off booking again, is that Reception were quite adamant that 'No Guarantee' could be made of a particular floor, aspect, room etc.. request.

Prós: Had always wanted to stay in this hotel and it exceeded our expectations. Spotlessly clean, friendly staff and a breakfast with some added extras every morning. The location of course is unbeatable.

Prós: Todo o conjunto, fora a questão da água quente, é maravilhoso. SUPER RECOMENDADO!

Contras: A água quente do chuveiro. Ou ficava fria ou te queimava, mesmo sem você mexer no registro de água.

Prós: Hotel com excelente localização , quartos confortáveis e espaçosos, staff simpático

Contras: .

Prós: Couldn’t fault anything the staff were friendly and helpful and the food was good.

Prós: The hotel is in an excellent location, on the sea front, in the old town, where the best restaurants are, and near the cable car. Despite this it is quiet and very safe. The rooms are spacious and kept extremely clean and tidy by the staff. All the staff we met were very friendly, polite and helpful. Breakfast is a buffet style, with excellent choice and good quality food. We had dinner once, which was also buffet, and good value if you are hungry enough for three courses. I can see why so many people return, the hotel is excellent!

Contras: Nothing!

Prós: Great location just between the old town and the sea front. The hotel does not have its own beach though and is separated from the ocean by a public promenade. Nicely tended grounds, although quite small for the hotels size. The breakfast is adequate, however you have to pay extra for a decent coffee, as only instant coffee is served otherwise.

Contras: One of the male receptionists (will not mention the name as it is Christmas today :)) was exceptionally rude to us at check in and did not offer reasonable opportunity to change the room, as it did not have a good front sea view. The female receptionists were very nice, welcoming and professional. Paying for a decent coffee at breakfast at a 4 star hotel felt a bit ridiculous. Same about an extra fee for a room safe. The advertised sea view is not the same in all rooms and may happen to be a side sea view or mostly a roof view with a tiny little bit of sea depending on your luck.

Prós: Excellent location, very comfortable hotel, good value for money, but above everything else superb friendly, efficient and professional staff.

Contras: Not a thing!

Prós: The communication between myself and the Hotel was unparalleled: kept me in the communication loop, tracked my plane (even though diverted for a day to Portugal), organized a taxi and sent me all the information I needed via email making it a very smooth check in. Room was in the new part of the hotel and the building had modern decor but traditional theme throughout. The staff bent over backwards to please me and nothing was ever too much trouble. The room was big having all the necessary appliances and in a good location (on a hill so easy to walk down to the Old Town but not so great to walk up). The room was also air conditioned and clean. Surrounding area was rich in colour and history

Contras: We had a garden view and it was great but there was a big tree blocking most of it. However, it gave us an excuse to go out and enjoy the view. Best advice would be to be on the top floor. The majority of the room flooring was made out of wood so you could hear the neighbours above us who weren’t that noisy but this was out of season could have been worse when busy.

Prós: Localização, vista, e simpatia e disponibilidade da D. Sílvia e do Sr. Garcês.

Prós: Localização, vista e disponibilidade e simpatia da D. Sílvia e do Sr. Garcês

Prós: A localização, próxima do centro da cidade, o facto de ter estacionamento disponível, as camas muito confortáveis, as áreas exteriores e o sossego!

Prós: Da vista magnífica, dos jardins envolventes, da inclusão da madeira como revestimento e da prestabilidade de todostalvez

Contras: sentiu-se a falta dos chinelos de quarto

Prós: Nice breakfast, but you need 1hour because system of serving is slow.

Contras: Very noisy parking garage.

Prós: An amazing welcome, even at 9pm with lots of useful information provided alongside a herbal tea and biscuits! Views of the garden, city and sea were stunning and the room had everything you could need, and more. Short walk into the old town with lots of places to eat and drink although you could also easily cook in the room if you wanted to. Breakfast is well worth the extra money and sets you up perfectly for the day. We ended up needing to book an extra night which required moving rooms and the staff were very accommodating so we weren’t room-less at all. Highly recommend.

Contras: Nothing! But if you did have mobility issues getting to and from the old town would be a potential challenge but personally, we loved wandering through the town.

Prós: Manuela, the kind lady who checked us in, couldn’t have done more for us. She talked us through her recommendations, what we should try to experience and everything in the room. Sylvia, the lady who attended to us for breakfast was again, incredible. The English language skills are impeccable. The location is undeniable. The bed and pillows were amazing. The dogs were incredibly cute and playful, no matter what time it is. Definitely go for the room with the private balcony; it’s absolutely worth it. We will come back when we are next here!!

Prós: The hotel is in a residential area which makes it special - most of the hotels are gathered at the other side of town. So you get a better feel for Funchal proper. Has a garage for car parking which was excellent. Interesting design primarily glass and plywood. Great courtyard overlooking town for evening drinks. Staff very nice

Contras: The breakfast wa poor value for money. The room, though nice, felt a bit cramped - we could not fully open our balcony doors. For some reaosn, the hotel had chosen to put 2 queen size beds in rather than one kingsize which just used up all the space.

Prós: Amazing breakfast, beautiful terrasse and nice contemporary rooms

Prós: Amazing room... great facilities with wee kitchen (though a sharper knife would have been handy) Bed huge and very comfy...room very large and comfortable. Large bathroom... breakfast was delicious. Everything was wonderful... staff were particularly friendly and helpful. Great to have underground parking!

Prós: Simpatia, espaços comuns, jardins e vista maravilhosos

Contras: Os colchões não são confortáveis e estão aquém da qualidade do hotel Foi a única nota menos positiva e que afetou a minha pontuação . Mudem os colchões e serão um dos melhores hotéis de charme do Funchal

Prós: Localização, simpatia e gentileza staff, excelente pequeno almoço. Como nosso voo era às 7h da manhã e o pequeno almoço é servido a partir da 6h30, o hotel nos preparou um pequeno almoço continental muito agradável. Parabéns pela excelente iniciativa. Muito obrigado pela gentileza.

Contras: Gostamos de tudo

Prós: Friendly staff, good location

Contras: Food, shower

Prós: I’ve been staying at this hotel for years now & have never had any complaints. Staff are always more than helpful & I will always stay here when visiting Madeira.

Contras: No complaints.

Prós: A verdade é que ficou abaixo das expectativas. Os quartos são bonitos, e a vista agradável, mas...

Contras: Por exemplo, no pequeno almoço, não estava ninguém à porta para receber-nos. A colega que nos arranjou a mesa não nos disse que as panquecas e omeletes tinham de ser pedidas a um funcionário, do início ao fim da nossa refeição os ovos mexidos não foram repostos.. e havia já muito pouca coisa quando chegamos. Outra desilusão foi o spa. Muito diferente das fotografias, água do jacuzzi fria, não tem piscina interior nem sauna.

Prós: The design of the hotel is pretty unique. Rooftop terrace is tranquil, with jacuzzi spanning one length and pool the other. Downstairs, the spa area is a jet pool, steam room, sauna and rain shower which were well maintained. Very good selection at breakfast, staff were friendly and professional. Small touches like the turn-down service, personalised greeting and free minibar were very welcoming. I travelled on my own, but this was definitely targeted more towards couples.

Contras: TV has been overwritten to the hotel splash screen, which made it really difficult to use a normal TV guide - it also had someone else's name! I would get rid of this and keep the TV as normal - it was also quite small for the room. Terrace music could be heard from the bedroom. Some of the design decisions seemed to make more effort than sense: Bedside tables slide away with no room for storage, only one socket by the door, pebbles on the toilet floor must not be hygienic or easy to clean... It was stylish but I wasn't blown away given the awards it has won.

Prós: Breakfast, the amazing rooms, nice spa

Contras: We had to leave eventually

Prós: Good breakfast. Plentiful and varied

Contras: Nothing

Prós: Atendimento, limpeza, organização, acomodação e estrutura maravilhosos.

Prós: The food choice is great.

Contras: The room lighting is dim and the trendy designs aren’t always practical I.e. the toilet/shower doors don’t close properly.