hotéis em Funchal

Prós: Everything!

Contras: Nothing

Prós: Superb staff, each and every one, superb grounds and gardens, awesome ancient huge turtle resides there, manor house glorious, paradise in every way!

Contras: Nothing!!!!!

Prós: Location, hotel & staff were wonderful

Prós: O lugar é lindíssimo, quase um ponto turístico em si com seus jardins e vista do alto da cidade de Funchal. A equipe extremamente educada, atenciosa, simpática. As acomodações muito confortáveis, quarto bastante espaçoso, o café da manhã maravilhoso e inclusive a equipe forneceu um café da manhã separado para mim e meu marido no dia que voltamos porque o voo era muito cedo, dando uma sacola com alguns itens para que pudéssemos tomar café apesar da hora. As instalações do hotel são maravilhosas.

Contras: Quase todos os hóspedes eram pessoas idosas. Isso não é ruim nem atrapalhou em nada a estadia que foi incrível, apenas destaco para casais ou grupos que queiram um lugar mais moderno, jovem ou animado.

Prós: Everything

Contras: Nothing

Prós: Fantastic location Welcoming staff Excellent food Delightful gardens

Contras: Can't think of anything

Prós: Every thing is superb

Contras: Beautiful location but it’s not really possible to walk to anywhere on the roads however hotel courtesy bus is great and free

Prós: Beautiful garden and terrace, spectacular views over the hills. Nice and very relaxing atmosphere

Contras: Rooms have to be soundproofed better

Prós: The restaurant, food, staff and ambiance

Contras: An outside space to have a drink in the evening

Prós: We loved everything about Quinta Jardins do Lago! The staff was friendly and helpful, the facilities were immaculately clean and well kept, the gardens were absolutely awesome!

Contras: Seriously, can't even think of a single thing to complain about.

Prós: 5 star service and facilities, fantastic.

Prós: Visual

Contras: Achei muito caro o que oferecem...

Prós: Friendliness of staff cleanliness breakfast

Contras: our first visit to island. was our 41st. staff was pleasant and accommodating.

Prós: Fantastic location surounded with a bunch of restaurants and cafes and gorgeous view from the balcony

Contras: The A/c was horrible to the extent where you cant sleep ...

Prós: Location facilities

Contras: Air conditioning ineffective and noisy and also natural ventilation poor due to architecture of the hotel

Prós: Comfortable spacious room. Excellent pool areas. Friendly staff.

Contras: Nothing

Prós: Junior Suite with fantastic view of the Funchal bay. Staff very professional and friendly. Amazing experience with the dinner by the see at the 2* Michelin restaurant Gallo d’Oro.

Contras: The wi-fi was not always good.

Prós: The hotel and views are gorgeous! The staff was very professional and the service was impeccable. It was reasonably priced for a top notch hotel, as compared to other hotels in continental Europe.

Contras: Plenty of nice restaurants around the hotel, but if you want to go to the city center of Funchal, taxi service to/from the hotel is expensive and there is no Uber there. We paid around 35 Euros each way to get from/to the airport.

Prós: Fantastic choice of food at the buffet Location by the sea perfect

Contras: Loved it all

Prós: Excelente atendimento Staff muito simpático, disponível e sempre prontos a atender Limpeza boa Quarto e vistas maravilhosas Refeiçoes - peq-almoço e jantar em ambiente tranquilo com vistas maravilhosa Imperdível

Prós: Tudo

Prós: Localização e visual

Contras: Atendimento de alguns garçons no bar lá embaixo deixou a desejar, o azeite estava no Sol, veio pelando!!! Na recepção alguns de cara mais fechada e o pior foi no SPA que só tinha um pessoa para atender e um horaáio mega restrito se tratando de férias e do hotel cheio.Sem contar que a recepcionista do SPA fazia caras e bocas quando pedimos pra tentar arrumar um horário, zero de vontade de tentar ao menos minimizar nossa insatisfação. Poderiam dar uma modernizada em alguns ambientes tambem.

Prós: Jardins e pessoal

Contras: Spa pequeno

Prós: Great breakfast Beautiful Gardens & pools Calm but in the middle of the city

Contras: Nothing

Prós: Everything!!! The staff, the property, the location... simply everything was just perfect! It was out of this world!!! Would come back here in a heart beat.

Prós: The grounds were beautiful, like an oasis within a busy town. The room was great - spacious, with a great shower and a really comfortable bed. Food was exceptional, we especially liked the breakfast. The staff were very friendly and approachable but very professional. We loved this hotel!

Prós: Every aspect of the hotel had a comfortable luxury feel. The grounds and location were outstanding.

Contras: N/a

Prós: This has to be one of the nicest, most beautiful hotels on the planet. The garden are superb and most of the property is garden!

Contras: No improvement possible

Prós: The gardens , swimming pool & outdoor dining

Prós: Superb gardens and outstanding staff. Superb place all round. It is literally a paradise.

Contras: The average guest age was about 900. That’s fine, but we went as 4 lads on a fishing trip, and we seemed to be the only ones with any chat at all. The other guests were all just sat there saying nothing and listening to our conversations at the hotel bar, which is fine once but it’s a bit odd after a week.

Prós: Beautiful garden, Swimmingpool, the Manor House

Contras: Nothing

Prós: Everything

Contras: Located on noisy road with barking dogs.

Prós: Das acomodações, dos jardins, do café da manhã, dos jantares, do atendimento, não parecia que estávamos tão próximos do centro de Funchal . Um paraíso... amei a quinta da Casa Branca.

Contras: horário para fechar a piscina e o SPA

Prós: This hotel was a real surprise in all aspects. If you want a peaceful & luxurious place, that's the place to stay at Madeira island.

Contras: there was absolutely nothing that we disliked.

Prós: At Check-in: Warm welcome Complementary room upgrade Quick tour. Check-out Allowed me to keep the room until 18:30 Reasonably priced limousine service The Palace and the services left me impressed and wow at times.

Prós: The pool and ocean area are beautiful. The breakfast is lovely and the afternoon tea is very enjoyable on the terrace. The gardens are also beautiful. The property is very relaxing and has several different food options, it is beautifully maintained and very serene. Villa Cipriani in particular was delicious with amazing service! The staff is very friendly and helpful and the spa services and atmosphere are amazing.

Contras: The rooms are a bit dated (old carpet, shower curtain) and the public restrooms facilities could have been better maintained.

Prós: the whole atmosphere of the building, the cliff by the seashore, tennis ground, pools

Contras: the staff was very friendly, the consierge helped us to buy ticket to a football match however the seating was not at all comfortable, we kindly ask the team to buy the best ticket for the match... it was a burning sunny day we had to sit in front of the sun, we burnt like hell... :( i booked a room with two separated bed, however they prepared us a king sized bed suit, we had to finally change the room, it has taken more time during check in, and the view from the other room was not as spectacular as from the king sized bed room... and the room was too small, we had to ask to take out the armchairs from the room

Prós: Breakfast fantastic as were the staff- nothing too much trouble. Setting, ambiance wonderful.

Contras: Nothing- could not falt anything

Prós: Location

Contras: Nothing

Prós: Hotel tradicional, muito aconchegante. Mobília classica, antiga, bem cuidada. Excelente café da manhã, quarto muito confortável. Área de lazer completa.

Contras: Área de lazer muito boa, com amenidades de banho até nos chuveiros da piscina. Mas há de se confiar no bom senso dos frequentadores, algo imprevisível...

Prós: Courteous and professional staffs, classic style hotel, great amenities

Contras: Compared to other Belmond’s hotel I’ve been to it was little below my expectations. The spa treatment was so so.

Prós: Hotel maravilhoso, um jardim a beira mar. Gostamos especialmente do café da manhã servido no quarto durante a madrugada em decorrência de um voo muito cedo.

Contras: Da nossa estadia que foi muito curta, brincadeira a parte, o hotel é sensacional, não temos do que reclamar.

Prós: The luxurious setting of this Belmond Hotel is second to none!!! The two large pools, along with the highly unique natural ocean pool, are an excellent way to relax in between visits around the Island.

Contras: What’s not to like???

Prós: Excellent service, location, Very relaxing place to stay:)

Contras: The hotel should be more active in arranging pick-up service at airport. With the current pricing - they should offer free shuttlebus!!

Prós: Camas, travesseiros, café da manhã

Contras: Da Indicacao do Concierge para um restaurante Onde o Garcon força que cliente venha comer o menu com lagostas e Camarões. Restaurante Pescador...

Prós: if you like old fashioned and style, this is the right hotel for you . Think English Country House Hotel in a sub tropical garden and climate. I t also benefit from its own micro climate so we had sunny spells when all around us was thick cloud and rain

Prós: Breakfast was amazing , from the freshly squeezed orange juice to the availability of hot and cold menu with fresh fruit, pastries / cake daily .......... enjoyed with a glass of Prosecco if desired . Kitchen staff and waiters constantly available to assist and take special requests and attention to guests second to none . Front desk staff very willing and accommodating when booking excursions , taking the hassle away for guests . Hotel location superb to see and hear what’s going on in the town and there always seems to be a festival of one sort or another , we met some people who stayed a little way out at a large hotel and had no idea how much Funchal had to offer right on their doorstep .

Contras: Terrace area and some parts of the hotel i.e dinning room floor , ladies bathroom floor adjacent to The Iris Bar could do with an update and a little TLC. Terrace area can be busy when the sun comes out and cause a scramble for sun loungers . Be prepared to wait a little for drinks , snacks / lunch on the terrace , anything from 20- 40 mins ........ but worth waiting for and you’re on holiday enjoy the view ! Spa worth a visit for a luxury Voya seaweed treatment , however adjoining swimming pool and sauna can be noisy and distracting after the serenity of the Spa .

Prós: An absolute treat of a hotel. Beautiful roof top views and courtyard breakfasts, fantastic location and gorgeous rooms. Most importantly, the hotel went above and beyond to make our honeymoon stay special from the moment we checked in - thank you so much to everyone, we had such a wonderful time.

Contras: Nothing at all.

Prós: Yes

Contras: Swimming pool

Prós: The hotel is amazing! The service is outstanding and the location is perfect. We truly enjoyed our stay!

Prós: Friendly and courteous staff. Staff English speaking skill was excellent! Reception staff in particular smiling, genuinely friendly and helpful! Fabulous buffet breakfast and array of freshly baked bread and fruit.

Contras: The air conditioning in hotel suite was linked to key card, so room temperature in suite got warm and uncomfortable upon being away for a few hours. I was given an additional key card to keep AC operating which kept room cool. Similar issue with phone or I pad charging that electricity switched off while out of hotel suite. It would be sensible to have 24 hour charging base for phones in room and in suite timer on AC allowing for 4, 6,8 and 12 hour AC operation

Prós: Alimentação Localização Simpatia, a todos os níveis, de todos os funcionários Comodidade

Contras: O facto de terem sido informados que seria noite de núpcias e não terem dado um toque especial tendo em conta o valor pago e ser uma noite especial para nós. Desiludiu-me imenso!

Prós: Tudo perfeito, instalações, ambiente, localizacao, atendimento

Prós: Superb location in centre of Funchal, 5 mins walk from waterfront. Extremely helpful staff who were able to advise and book for tours etc. Beautiful rooftop pool and bar with views over the city which we enjoyed to watch fireworks down at the port, with complimentary prosecco. That was a lovely touch by the hotel. Breakfast outstanding range and high quality. Plenty of places to relax around the hotel with games and books. Junior suite with balcony was spacious and clean, balcony a bit small but enough for table and 2 chairs. We will certainly try to book again on our next visit.

Contras: Only the rather steep prices for wine in the restaurant although meals were excellent.

Prós: Great hotel with brilliant facilities. Lovely room, great restaurant, great pool

Contras: Nothing

Prós: Breakfast was excellent and sitting outside a bonus because of good weather. Maybe would not have been so good sitting in restaurant. Location in central Funchal was outstanding and could not have ben bettered. Staff are particularly friendly and efficient.

Contras: WiFi was a little slow and TV volume limited to low which made it difficult to hear. Bathroom was quite small and dark relative to size of room. Some significant noise from next door bathroom (particularly shower)

Prós: The hotel is situated very central only a few steps a way from the core streets of the city center while still maintaining a quiet touch. The rooftop area is outstanding and open until 22:00. The views are just spectacular. The staff is extremely helpful and charming, from reception over the restaurant crew to the housekeeping.

Prós: O spa é óptimo e super moderno, uma das melhores massagens que já fiz. O quarto era enorme e confortável. Pequeno-almoço muito completo. Vista sobre o mar muito bonita. O facto de o hotel ter parque de estacionamento é importante porque na zona não há estacionamento quase nenhum.

Contras: Estranhamente, em menos de um dia, funcionários diferentes entraram no nosso quarto 3 vezes connosco lá dentro. Nada de grave, talvez tenha havido algum mal entendido com a recepção, foi só estranho.

Prós: Best asset is the staff. Superb and varied breakfasts. Indoor pool was great to have in February

Contras: A lot of the garden was in shade- maybe some opening up would help?

Prós: The receptionist couldn’t be more helpful. Booked us for the tasting dinner and wine the food was excellent. As was the everything else including the „how to make a pancha at the bar.

Contras: Restaurant should have had more staff as the tasting dinner was very popular. It took too long

Prós: Very comfortable room, cosy bar & terrasse with happy hours to relax at the end of the day.

Prós: 5 Stars for a hotel I didn’t visit? Yes, because their staff behaved in such a friendly and professional way following a problem with our booking. It turned out that due to an issue with the booking system, our booking over New Year could not be honoured. Rather than just tell us that this had happened, they managed to locate a room at an amazing hotel as a substitute. As if this wasn’t enough, they also arranged for free transfers from the airport and for our return. I think you can always judge the measure of any business by the way they treat their customers to resolve a problem. I would say that Quintinha Sao Joao could not have performed any better. It was absolutely exceptional throughout! Thank you so much for pulling out all the stops for us to ensure we had a great stay in Funchal.

Prós: Food.staff helpful.surroundings.

Contras: No complimentary tea or coffee in room

Prós: The hotel staff were super friendly and helpful. They were always there to offer advice. The bed was amazingly comfortable and the rooms were spotless. I also enjoyed the gym - which was never crowded. The grand piano was a bonus! :)

Prós: Delicious breakfast. Gardens. Bar with piano. Popular with older guests but we are in our 50s and loved it. Not pushy. Very helpful staff. Full of classy furniture and sitting areas.

Contras: Bit of uphill walk back but does you good. !

Prós: Everything was wonderful. The staff and owner were extremely friendly and helpful. The room was large and comfortable with a beautiful view of the gardens. The lush gardens were large and well kept. We enjoyed using the outdoor swimming pool. There is also an indoor pool which we didn't use because the weather was good. The buffet breakfast is very good and there is a manager's cocktail party every Tuesday. There is a person onsite to provide information about Funchal and the rest of the island as well as arrange tours or car rentals. We rented a car for 5 days and were very happy with the rental company. Many of the guests return year after year and it's easy to see why.

Prós: Lovely hotel, clean, friendly staff, great location

Contras: The food in the restaurant was limited and would like to have had tea and coffee in room

Prós: Food, and friendliness of staff.

Contras: Failure of Hotel to provide the room booked via Booking.com, and allocation to room that was exposed to late night noise from other guests. Refusal of Hotel Manager to meet to discuss why our booked room was not available. Failure subsequently of either the Hotel or Booking.com to provide an explanation of why that was so.

Prós: Fabulous view from suite. Gorgeous gardens. Great food. Excellent service throughout.

Contras: Nothing

Prós: Beautiful hotel, in beautiful grounds. Large rooms with the most comfortable beds. Friendly, welcoming staff. Excellent choice and quality for breakfast.

Contras: There was nothing I didn’t like.

Prós: breakfast was great, grounds were fabulous

Prós: Nice hotel , very friendly and helpful staff Our flight was early morning they opened the restaurant for us only to have breakfast

Prós: It is a ashamed the spa was so booked

Contras: The breakfast was absolutely amazing. Stunning hotel

Prós: Location,staff, free shuttle into downtown, great buffet breakfast!

Contras: Noting

Prós: The hotel had lots of space and places to sit and relax. The swimming pools were great. It felt calm in the hotel. Staff were helpful by and large. It was a good walk into Funchal centre but manageable. The Med restaurant was really nice and felt like a special occasion with the attentive waiting staff.

Contras: I thought the coffee at breakfast was poor given the quality of the hotel in other respects. I can’t understand how providing decent coffee is so hard.

Prós: Excellent hotel, beautiful gardens, large rooms, excellent breakfasts. About a 25 minute walk to the centre of Funchal although there was a courtesy bus which we didn’t use. Plenty of sun beds and very few reserved with towels so there was always somewhere to sit.

Contras: Nothing to dislike.

Prós: Excellent breakfast choices. Nothing to dislike. Liked everything except coffee which tended to be very much stronger probably due to waiting in pot for too long.

Contras: Coffee as above

Prós: Excellente qualidade do buffet para o pequeno almoço e para o jantar. Qualidade acima do normal com muita variedade.

Contras: Não apreciamos a decoração do bar ou a sala do estar no mesmo piso, um pouco pesado e cores sem vida.

Contras: Não gostei de entre as 17h e 18.30h não existir nenhum local para comer algo.

Prós: The service and facilities were excellent

Contras: Can't think of anything!

Prós: The friendliness and efficiency of the staff. The lovely accommodation with sea view and all the facilities available. We would particularly like to recommend Orillio, the aqua gym specialist!!!!! His humour and good nature is so very much appreciated.

Contras: No complaints

Prós: This place was just perfect. Relaxing and luxurious at an amazing price.

Contras: It was perfect!

Prós: Everything! This is part of the Portobay Group and the three hotels (Eden mar, Porto Mare and The Residence) are set in very beautiful and immaculately kept grounds by dedicated and helpful staff in every area. There is little to fault with this hotel, the facilities are exceptional and the whole place is tranquil and relaxing.

Contras: Genuinely can't think of anything - it is a very good hotel!

Prós: Everything. Location, facilities etc etc were perfect. The staff were exceptional. They could not have been more welcoming, friendly and helpful. We will be back... thank you

Contras: Absolutely nothing at all

Prós: Gostei de tudo

Contras: Das suites

Prós: Amazing well kept gardens. Beautiful Orchid garden Excellent Aqua class. Bathrobes provided. Variety of evening music and one musical show with 5 vocalists, a pianist and 2 dancers.

Contras: Don't want to comment

Prós: The Hotel is integrated in a bigger leisure complex, with 2 other Hotels. This means there is more pools (indoor, outdoor, deep, shallow,...) with gardens nearby and chairs and ocean views and bars and restaurants for everybody, kids included, without leaving the Hotel! Nice location, nice restaurants nearby and also inside the complex . We've tried 3 out of the 6 available. Very nice breakfast.

Prós: We had a self catering Junior suite. The room was excellent. The kitchen area very good - big fridge. Lovely grounds; excellent swimming pools. Lots of things to do and places to eat round about.

Contras: There was no cupboard space in the kitchen for food, except the fridge. The games equipment, such as boules and mini golf should be free - a deposit to ensure that they are returned.

Prós: Great position, friendly staff and clean

Contras: Too difficult to find a sunbed with shade. Many at the front have no parasols because of wind. It is ridiculous that all sunbeds are claimed with towels early in the morning by guests and then often they are only used for a couple of hours a day. It says that towels will be removed if not used but this doesn' t happen.

Prós: Perfect place if you have children - lots of space and activities for all ages. Lovely grounds, several indoor and outdoor pools, various restaurants, well equipped kitchenette, friendly and responsive staff, free parking on site, great breakfast selection. Large resort but designed and operated with class.

Contras: Hotel and staff were lovely. Outside areas are gorgeous! Dinner buffet was great and always with lots of variety! Just a note for the checkout staff member - didn’t even ask if we enjoyed the stay or if was everything ok @01.04

Prós: Lovely hotel and amazing staff! We loved the breakfast experience - outdoors on the patio with amazing views of the city. The breakfast is real value for money and has everything you could want - omelettes, poached eggs, bacon, sausage, cereals and fresh fruit juice and more, best of all - you can chose to have it at anytime. It's great to be able to sleep in when you're on holiday and still have breakfast available by 12/1 PM! The hotel is close to town as well, although you might still need to drive there as the roads can be quite steep if walking. Toiletries are great, loved having bathrobes. Room was spacious with a comfy bed, and with great sunset views from the garden view room. Special thanks to Silvia and her team, we had a great stay and would definitely stay again if we return.

Contras: Was happy to see a coffee machine in our room until we were told that each pod was 2 Euro! Very strange as most hotels provide in room coffee for free. Anyways, you can visit the nearest Pingo supermarket and pick up an entire box of pods for 4 Euro and use those instead of paying 2 Euro per pod. If you're arriving by car for the first time, call need to ahead when you're about 5 mins away as you need the garage door to be opened by the staff. There is no place to wait on the road as it's a small two way road. Once you check in, you will get a garage remote. Would be good to have a full length mirror as well.

Prós: A suite é fantástica com uma vista muito boa do Funchal. Tv cabo, kitchenette completa, sala de jantar e quarto enorme Pequeno almoço completo com possibilidade de escolher a comida pretendida no local (jardim) que mais agrada. Estacionamento gratuito e fácil as acesso com comando de garagem. Cerca de 500mts (a descer e depois a subir...) da zona de restauração Os funcionarios são muito simpáticos e prestáveis

Contras: O ar condicionado da suite é um pouco fraco

Prós: We loved just about everything in this hotel! From the parking garage that they kindly opened for us when we arrived (just give them a call a few minutes before arriving), so we didn't need to leave our car on a steep street, to the personal greeting. Room was spaceous, whole hotel is bright and welcoming. The garden is beautiful and the view to the old town is just perfect! We really enjoyed the breakfast, that they served us outside with the view of Funchal. Old town is just about 10 min walk away. The staff was amazing and very helpful. Thank you for everything, we would strongly reccomend staying with them.

Prós: Tudo! Da limpeza, conforto, da kitchenette, do jardim, do estacionamento, do atendimento é da localização!

Contras: Ao tomar banho a água ficava fria a meio do duche várias vezes e a protecção do ralo do duche não estava fixa. Por vezes saia e tornava -se perigoso caso alguém escorregasse. O ar condicionado fazia muito barulho e sons de pingos.

Prós: The brekfast was wonderful with a lovely view. Room was nice and clean. I would definately visit again!

Prós: Silvia"s breakfast was a very nice feast that included made to order eggs and her special fresh juices. Served with a smile and great views of Funchal. The staff was welcoming and helpful with anything we needed at any time of day. Marianna exceeded our expectations to help us out. Many thanks to the staff! We very much enjoyed our stay and the comforts for our room.

Prós: Quiet, restorative environment

Contras: The bed was not comfortable enough.

Prós: The view from both the room and the garden/terrace, the amazing breakfast, the location close to the old town restaurants, marina, cable car and farmers market, the staff who were all much more than nice and helpful, the indoor parking of the hotel (otherwise very difficult to park in the area). We felt like visiting family/ friends...

Contras: -

Prós: This is an absolutely beautiful, tasteful hotel and definitely in the 'boutique' department. You can't really see it from outside but once through the gate you get to see that its an old house with a large modern extension set within a lovely well maintained garden/courtyard area. Our room (212) was a suite within the old house with a huge balcony that overlooked Funchal and the sea. The space we had was enormous with a large bedroom that opened on to the balcony. It has a separate fully equipped kitchen with hob, microwave, coffee machine, fridge, toaster, etc, a large bathroom with 2 sinks and a dining room that never got used. Breakfast is served either downstairs or outside under a cover overlooking Funchal and the harbour. Breakfast is huge and consists of cereals, bread, pasties, meats, cheese and various cooked options. We absolutely loved this hotel and could not fault it - everything has been carefully thought about and it is of a very high standard. When arriving you are personally greeted by the manager who tells you about stuff - like breakfast starts at 8am and does not finish - turn up whenever it suits you! There is no hotel reception as such so its all very quiet and almost feels like it's your personal place - although you can call someone anytime of the night or day if need be.

Contras: Nothing could be better about the hotel as such - maybe a sun-lounger on the balcony as well as the table and chairs? The hotel is a 10 minute walk from the 'old town' and 'Rua de Santa Maria' - but its up hill on the way back - you don't get the glorious views for nothing!

Prós: Hotel sossegado, sem ruído exterior. Perfeito para descansar. Com o bom tempo, pudemos desfrutar do pequeno almoço na varanda com vista para o Funchal. Quarto bastante confortável.

Prós: Conforto e um pequeno-almoço fantástico.

Prós: The view was amazing from our bedroom overlooking Funchal city and seafront. The beds were really comfortable and the accommodation was very modern and clean with lots of light. The garden was also very well maintained and lovely to look at. The staff members were very welcoming and went above and beyond with requests and help.

Prós: I like everything about hotel

Contras: Nothing

Prós: Pequeno almoço, área da piscina, vista e quarto.

Contras: As almofadas são sofríveis e falta um lençol como alternativa ao edredão, pois se temos calor com o edredão, não há alternativa de cobrir com algo menos quente (lençol).

Prós: Good location, nice room.

Contras: Air conditioning not very good.

Prós: A simpatia dos funcionários é irrepreensível

Prós: Nothing

Contras: All buffet food was cold

Prós: At check in they updated us to the penthouse. Then we our flight got cancelled and we call back again gave us the penthouse. Bruno the bartender was awesome and all the staff friendly and helpful.

Contras: Nothing.

Prós: Just a perfect place to stay....fabulous staff, couldn’t do enough for you!!

Contras: Nothing

Prós: Serviço fantástico , localização soberba

Prós: Public areas were clean.

Contras: Food lacked imagination. Limited choices. Far too expensive for what was provided. The room is an eclectic mix of worn out furniture and mismatched artwork. In need of a complete refurbishment. Very disappointing. Smoking is allowed on balconies. Smoke then comes into your personal space,not nice.

Prós: Breakfast was good enough. Location close to city center and old town. Friendly personal. Spacious rooms.

Contras: Price is a bit too high comparing with hotel's condition. I believe, hotel requires renovation already.

Prós: It was nice

Prós: The service is outstanding - welcoming but very effective (English tradition with Portuguese touch). The hotel is old but charming. Quality is everywhere. Junior suite as enough space and a great view over the pool(s) and ocean - perfect weather for sleeping whit windows open and listening to the sea.

Contras: The price point is reasonable but still expensive for a February stay. Some hotel areas could benefit from a brief update. Beds are not top quality but still comfortable,

Prós: The rooftop pool, bar and restaurant were the perfect places to hang out and unwind at the end of a full day in Madeira. Being able to book everything through the front desk (dinner, rental car, etc.) made for a very easy stay. Got great advice from the front desk in general.

Prós: Location. Pool. Breakfast. Good ac. Shops below. A great stay overall

Contras: Rooms are super dark and lighting is odd. But you could open the doors on the terrace so that helped.

Contras: O quarto não tinha mesa de cabeceira, como tal não existia lugar para colocar os meus óculos de ver. Para alguém que necessita colocar os óculos assim que acorda, não é prático se estes não se encontrarem perto da cama. Não existia luz de apoio na cabeceira da cama.

Prós: Hotel Design, td lindo e de bom gosto. Quarto maravilhoso. Café da manha delicioso e farto. Piscina e Spa incríveis. Funcionários prestativos e simpáticos. Ótima localização.

Contras: não tem onde pendurar a toalha.

Prós: The staff were really friendly and helpful. Location was perfect. We upgraded, and the room was spectacular. All very quirky and modern. It was situated above a small shopping centre and a 10 minute stroll to the promenade. A twenty minute walk to the right of the hotel took you to the restaurants and shops "up the hill" and a fifteen minute walk to the left took you to the restaurants in the old part of the town. There was something to do every day...lots of culture and steep hills! ( But bus transport or taxis can get you around too ) We used the " Hop-On Hop Off bus " and saw so much. Definitely worth the money.

Contras: The pool was situated on the top of the hotel with great views. This was lovely, but there were only 34 sun loungers. Had to get there early:-)

Prós: Location, balcony, staff

Contras: The elevator

Prós: Very cool style & design comfortable furniture very Friendly staff Stunning roof top bar and jacuzzi Junior Suite with nice hot tub next to the bed

Contras: Construction Noise

Prós: Cordialidade dos colaboradores do hotel, Da localização junto ao shopping e do centro da cidade. Os quartos são muito confortáveis

Contras: Dos interruptores de luzes, painéis pouco práticos

Prós: Location was great, price was great. Clean hotel. Great staff. If you want to be in the middle of the town with great access to everything this is a good place to stay

Contras: There is nothing that I didn’t like about this hotel. It was perfect for what we needed.

Prós: I loved the breakfast, lots of fresh fruit, delicious cheeses, fish, veggies and amazing pastries. The coffee is rather poor and the service seems a little annoyed. They serve you coffee or tea as soon as you’re seated but after that they kind of expect you to not bother them again.

Contras: I really didn’t like my room: dark, no place to put my things in the bathroom, no bathtub and very poor privacy for the toilet. When I asked for a room change, they would only upgrade against surcharge...which I understand if the place is well booked and high season but otherwise....

Prós: Perfect location, close to the old town and also to the new parts of the city. Service and our treatment was exceptional

Prós: All was perfect simply a gourgeours hotel, loved everything about it, stayed in room 214 Junior suite 5***

Prós: Great location, brilliant room (apart from its location within the complex), comfy sun beds, delicious choices at breakfast and all staff were helpful and friendly.

Contras: Poor swimming pool - it's only 1.5m deep and freezing - so not good for swimming, the gym is hidden in a corner in the basement. Our room overlooked the garden/park next door so we had lots of disturbance from noisy drug users and dealers.

Prós: Atendimento, café da manhã, limpeza, localização, vista da suíte.

Contras: Preços praticados no Bar e Restaurante, para os hóspedes.

Prós: The staff were very friendly & helpful in all departments. The hotel location is excellent being on the sea front, quiet, but very near the town & all the facilities. All the walking was flat which suited my husband on his mobility scooter. The Spa & indoor pool were very good too.

Contras: The loung area in the hall was a bit sparse & spread out.

Prós: Everything

Contras: Nothing

Prós: Ovation is great, lots of restaurants. Hotel facility great. Breakfast is fantastic.

Contras: Female reception very gruff, felt like I was bothering her. Not friendly and very curt. The young girls at the desk were very friendly as were the men but the 2 female older staff members were not.

Prós: Localização, atendimento e conforto.

Contras: Tivemos um problema pontual com forte odor no banheiro. Solicitamos o atendimento que foi prontamente feito, porém o odor só dimunuiu de intensidade e não foi eliminado por completo.

Prós: Location and rooftop pool

Contras: Nothing

Prós: The staff did respond to my requests for an alternative room as well as getting us checked in earlier. Also, we tried the evening dinner buffet and it was exceptional.

Prós: Hotel com excelente localização , quartos confortáveis e espaçosos, staff simpático

Contras: .

Prós: This hotel is in an excellent location and this is the reason I chose it over several similar standard hotels in Madeira. The facilities are good with a range of options for sitting in the sun and relaxing. Housekeeping is very good and the rooms are maintained to a high standard. The gardens and grounds are very well kept with an interesting variety of flowers and shrubs. Entertainment is provided every evening and though each evening was very different they all appealed to a wide range of guests. The spa is excellent and I would recommend making the most of a treatment during any stay.

Contras: I was disappointed with the quality of the breakfast. There was a wide choice of both hot and cold breakfast dishes and the choice offered was varied, to some extent, each day. However, all hot food is retained in warming dishes and these will only ever provide warm food. In addition of course they produce steam which has an impact on the food inside. Eggs continue to cook in the warmth and end up rubbery. For a hotel of this quality, this is the weakness in what they offer. I only ate in the restaurant on the first night. The buffet dinner was not of a good quality and the al a carte dishes arrived luke warm and poor. However, the options for eating out close to the hotel are plentiful and, in most cases, considerably cheaper. In addition, I was surprised to find so many staff who did not seem to be happy in their work. Whilst they were all polite and efficient only a minority could manage a smile and very few engaged with the guests.

Prós: The hotel has a superb location and the rooms are large and comfortable. The staff were so friendly and the spa is excellent.

Contras: Would have preferred a more central sea view

Prós: All-in-all a good place, quality hotel with decent style. Breakfast is very decent. Location is good - in the middle of old city, good if you are up for touristy things. Fair value for money. A perfectly decent hotel - an upper-medium 4* experience

Contras: Staff is ok but could be a bit more forthcoming. Overall, a bit of a mass-tourist experience - you can see that the place is mostly booked by tourist agencies/en mass...

Prós: Atendimento dos funcionários muito bom. Instalações limpas e confortáveis. Decoração do hostel muito boa. Adorei os candeeiros com as batas das crianças. Também achei excelente terem na cozinha um bolo para os hóspedes. Muito acolhedor.

Contras: Muito barulho durante a noite, uma vez que o hostel está na rua mais movimentada do funchal. O hostel beneficiava de janelas com vidro duplo. Alem disso, ouve se tudo de um quarto para outro. Por último, no pequeno almoço enquando as pessoas comem, as funcionárias estao a lavar o chão do restaurante com lixívia (ou algo semelhante) o que se torna muito desagradável. Em horário de pequeno almoço nao deviam estar a lavar o restaurante.

Prós: Location was excellent. Staff were really obliging. Breakfast was limited but decent.

Prós: Bom pequeno-almoço. Boa localizaçao em plena cidade velha, contudo os quartos virados para avenida são bastante barulhentos. Boas casas de banho. Boa relação-qualidade. Cozinha e sala de estar muito agradaveis

Contras: Quartos barulhentos (o Quarto Violeta).

Prós: Very good location, nice and friendly staff, not overcrowded, good breakfast, very clean, nice historical building.

Contras: We have booked the 'Economic Twin room' which was facing a busy street, the noise level was so high that we could not sleep until 4 am. Next day we have decided that we will move to another hostel, we did not get any refund for the remaining nights as the receptionist said that the "City View" and "Econimic" mentioned in our booking clearly states that the room facing to the noisy street. The hostel itself is nice, just be super careful which room you book.

Prós: Breakfast was great, bacon and eggs, bread, jams, cereal, fruit and tea, coffee and juice. The free cake every day was the best! Excellent location in the old town for exploring Funchal, was only a short walk to many attractions.

Contras: The floorboards were very creaky and it was often quite noisy at night, even if people weren't making much noise themselves, but we got used to it quickly. Light sleepers might struggle, though.

Prós: The place is clean, tidy, spacious, friendly stuff, free fruits and cookies at the kitchen

Contras: If you have room with has windows to the street prepare not to sleep in the night and be disturbed by loud piano music from the restaurant downstairs at 8am

Prós: very friendly staff, cleaning service (which I wasn't expecting), good breakfast, perfect location, clean bathrooms.

Contras: pack the earplugs with you, in case your room will located on street side (there are lot of bars and restaurants under the hostel).

Prós: Durante toda a estadia pude contar com a simpatia e prestabilidade dos funcionários. A localização para mim foi ideal. Perto dos autocarros, de diversas atrações turísticas e de inúmeros restaurantes e bares. O hostel acaba por ser muito bonito e acolhedor.

Prós: Was perfect. Homemade cake and fruits for free everyday. Always super clean. Location awesome. More than perfect for the price

Contras: Everything was ok

Prós: The staff was really helpful and friendly and the bathrooms were incredibly clean. It was also in the middle of old town Funchal, super close to everything! I also loved that this hostel was quiet and not a party hostel.

Contras: It wold be even better if the front desk staff gave us personal tips and recommendations rather than just give us a bunch of brochures!

Contras: O barulho que os restantes hóspedes fizeram. Já se sabe que o chão de madeira não ajuda, mas correr no quarto às tantas da manhã...

Prós: Atendimento dos funcionários e acomodações..

Contras: O chuveiro estava quebrado e não esquentava a água.

Prós: Ótima apresentação

Prós: Simpatia e comodidade

Prós: Magnífico quarto!! Tudo estava decorado com muito bom gosto. A Carolina foi quem nos recebeu e era muito simpática e deu-nos óptimas dicas no nosso roteiro para os 4 dias.

Prós: Location was Great. Excellent Service from very obliging staff - Joanna and Carolina.

Prós: Carolina and the staff were so welcoming and helpful, and the hostel was in a great location, was really well kept with great rooms and communal area.

Contras: The room was very hot with noise from the road.

Prós: Clean rooms and Carolina was very helpful!

Prós: One of the employees (Carolina) was very helpful with tips about traveling around the island (buses, car rental, weather, time, ...). Also, the kitchen and outdoor common space are very cozy.

Contras: A lot of noise from the traffic during the night and stepping on the wooden floor.

Prós: The small but artsy decorations and nice ambient really attracted me.

Contras: The wooden floor is not sound insulated. So you may suffer from heavy footsteps while trying to fall asleep. Also, you could hear almost everything inside the room when one is talking downstairs in the kitchen area. Please be alert if you are light-sleepers.

Prós: Carolina! She helped us to make our trip to Madeira unforgettable.

Contras: Maybe a bit noisy but I didn't really mind. My friends used ear plugs while sleeping and the problem was solved for them as well.

Prós: Great location, great helpful staff. Comfortable beds, nice overall.

Contras: The floor is noisy...

Prós: Super friendly staff and perfect location for exploring. Joana was really helpful with recommending and calling companies to arrange car rental and day excursions. Couldn't recommend this hostel more!

Prós: This is a great hotel with staff who are helpful and friendly. The location is good if you want access to Funchal but don't want to be right in the middle of it all. We had a lovely room with a great view (thank you for the upgrade, it was appreciated). Good range of choices for breakfast with friendly staff. Shuttle bus service into Funchal is useful, although we found it easy to walk into town and back.

Contras: There wasn't anything we didn't like, but we would have appreciated being able to swim in the evenings.

Prós: Included breakfast and all paid for meals exceptional. Cleanliness very good View from room and terrace perfect Flower festival evening well worth a visit for.

Contras: Lack of staff for service from the bar (except pool bar) throughout the day/evening, also staff forgetting to bring drink or taking up to 45 minutes, sometimes just leaving as they had taken so long. I appreciate at quiete times you would reduce staff, however to to the point of being no service.

Prós: Localização; vista; quarto.

Contras: O preço da água.

Prós: Pequeno-almoço variado. Os funcionarios eram extremamente prestaveis e atenciosos. O hotel tem uma vista maravilhosa e os quartos sao grandes, confortaveis e bem arranjados.

Contras: O estacionamento, principalmente os lugares na garagem. O hotel dispoe de poucos lugares de estacionamento e as vezes tinhamos que estacionar o carro nos lugares da garagem, no entanto o lixo ficava acomodado também nesse espaço e muitas vezes pisavamos um liquido bastante mal cheiroso e pegajoso que escorria do local onde o lixo era armazenado.

Prós: Hotel bem localizado a 5 min da Marina do Funchal e junto a um centro comercial; Vista prestigiada e deslumbrante da costa marítima; Funcionários 5 *; Tranquilidade; Pequeno almoço razoável.

Contras: Piscinas pequenas; Não dispõe de sauna; Banho turco desligado; Estacionamento reduzido; TV Minúscula.

Prós: Bom pequeno almoço. Boa localização. Muita simpatia, sem subserviência, e profissionalismo por parte dos funcionários. É pena que a garagem do hotel não tenha mais espaço para o parqueamento de viaturas.

Contras: Para a relação preço, qualidade, esteve tudo bom. Continuem.

Prós: Complete commitment of staff to comfort of guests Excellent breakfast V comfortable beds Highest level of cleanliness Beautiful views from balcony and terrace

Prós: We were allocated a great room with a super sea view

Contras: The taxi ordered to take us bus station was very late and the driver did not know where the bus station was and spoke no English. We very nearly missed our bus to Santana.

Prós: View from our room....they upgraded us on arrival. Breakfast very good choice and being able to sit out overlooking the sea was wonderful. We only had one lunch which was nice and served around the pool.

Contras: Just a little surprised that so few people used the bar later in the evening, however we have never holidayed so early in the year before. But that is not the hotels fault.

Prós: Breakfast, beds, view, cleaning, quietness

Prós: Excellent value for money hotel with a splendid view on the cliff and the ocean. Beautiful terrace with bar, also overlooking the ocean. Indoor and outdoor swimming pool.

Contras: Very few parking places at the hotel in a paying parking neighborhood.

Prós: everything was great. a friendly staff, all amenities. very good breakfast! not to mention the views ... WOW!

Prós: Everything

Contras: Very used carpet in a main bedroom. It looks dirty.

Prós: Home was nice, kitchen, salon, televisión channels etc.. We were near to the road to catch the bus into Funchal.

Contras: There was no cushions on the sun beds on the terrace. The area was very hilly, you need a car.

Prós: PERFECT 5 ***** Ficamos na habitação 54, éramos 7 pessoas. Habitação com 4 quartos sendo que 1 quarto suite (digno de alta realeza) no total 2 casas de banho, equipadas com toalhas várias, shampo, gel banho, condicionador, papel higiénico, 2 secadores de cabelo, tudo! Quartos com camas super confortáveis, roupa da cama do melhor! Cozinha equipada com tudo - fogão com forno, microondas, frigorífico americano, louça completa, especiarias, lava loiça, máquina de lavar loiça, detergente loiça mão e máquina, fantástico! Piso radiante ficando a casa maravilhosamente aquecida, tem ainda ar condicionado nos quartos, televisão, vários sofás na sala, mesa de sala redonda enorme para à vontade 8 pessoas. Vários espaços exteriores equipados com mobília para fazer refeições, inclusive grelhador e carvão. Lavandaria com máquina secar e lavar, ferro. Limpeza de dois em dois dias. No condomínio tem piscina aquecida com banheiros e toalhas de praia, muito bem equipado. Tem ainda sala de TV com todos os canais fechados e pagos e ainda sala de jogos de acesso livre. FANTÁSTICO! very very Nice! Muito perto do aeroporto 5 minutos , bem perto do Funchal 10 min centro, alugamos carro e assim fica perfeito! Tem paragem de autocarro em frente à saída do condomínio! Supermercado a 3 minutos. Obrigada pela excelente estadia!

Prós: Huge villa, well equipped with everything you need except there was no good coffee machine like nespresso. The garden is nice and the terrace is lovely for breakfast and diner. Beautiful view on the sea and Funchal. The maintenance is excellent, it looked like new. The cleaning is OK, some the bed-sheets had black stains from some machine oil I guess. If you are not on the main road but inside the compound, it's very quiet and relaxing. The pool in the village forum is heated and not crowed in early July, we were almost alone most of the time, excellent to relax after a good walk. We were sad to leave!

Contras: May be better cleaning, but it's not a big deal, it was clean. Bad smell in the closets because of humidity, but I'm not sure they can do much about it. Again not a big deal.

Prós: Great location. Kitchen was well stocked. Very clean.

Contras: Didn't really like the pillows on the bed.

Prós: We enjoyed the location closer to nature and the facilities in the flat and the surroundings. Although it is locate outside Funchal it is easy to get to places.

Contras: not having a safe and not having details for the bus but once we figured out it was easy to get into Funchal.

Prós: The villa was stunning, we called it “the palace”! The private pool was gorgeous, as were the views, and the villa was very well thought out. Loved the Palheiro gardens with discounted entry. So beautiful & a great cafe.

Prós: The villa was beautiful. Decorated to a high standard with everything we needed. The pool was perfect, we are so pleased we paid the extra for it to be heated. What can I say about those views, in one word....spectacular. We hired a car so got to see around the island too which is so beautiful. Very sad to be leaving, we’ve had a lovely holiday.

Contras: Nothing!

Prós: Beautiful ocean views from all rooms.

Contras: The host accidentally showed us a two bedroom apartment in mistake. That location (Apartment model is same as ours but someone luckily booked it) offers the best views of all. I wish that the pictures of each apartment should be specific to that apartment only, not to confuse with other apartment's ones.

Prós: Location was perfect with a beautiful view on the bay, amenities are continent and nice, nice and big pool, effective and kind staff, fully equipped kitchen.

Contras: Bed quality, one king was good, the second a queen was too small for two people, the mattresses quality of the single beds was poor.

Prós: A vista sobre o oceano é maravilhosa.

Contras: Falta um mini-mercado na propriedade.

Prós: Comodidade, vista

Contras: Encontrada uma barata na cozinha, a torradeira não funcionava