hotéis em Ponta Delgada (Açores)

Prós: Um quarto e uma sala de estar tornam este um bom lugar para ficar. Também é confortável e silencioso.

Contras: Infelizmente eu não pude utilizar o computador no térreo. (sem conexão para e-mail?)

Contras: Mesmo não podendo viajar devido á pandemia covid 19 não devolveram o dinheiro já pago nem deixaram em crédito , muito mesquinho mesmo , nunca mais lá passo e já lá fiquei várias vezes .

Prós: Very comfortable, excellent and very friendly staff. Close to the centre.

Contras: None

Prós: Do descanso... forçado pela direcção do hotel. Talvez tivesse gostado numa outra situação

Contras: Reservamos online durante toda a situação com o Coronavirus. Tinhamos acabado de ficar sem voo e precisavamos de um sitio para ficar e deixar as malas. Chegamos e fomos questionado sobre o motivo da reserva com desconfianças sobre se tinhamos chegado à ilha naquele dia. Exlicamos que já nos encontravamos na ilha de férias à dias mas que não nos foi possível sair na data marcada. As recepcionistas e a gerente foram pouco recetivas à nossa situação. Fizeram-nos sentir mal vindos àquele hotel. Compreendo que esta era uma situação complicada para todos e que a falta de informação era geral, mas na posição delas já deveriam saber o que fazer com os hóspedes e atender de melhor forma as pessoas. Sim, porque somos pessoas tal como elas e temos preocupações, tal como elas. Do mesmo modo que estavam desconfiadas em receber-nos, nós também estávamos em saber se os quartos estavam bem higienizados. Obrigaram-nos a ficar isolados dentro do quarto e quando questionado sobre como fazíamos para jantar, encolheram os ombros ou disseram que eramos obrigados a jantar o menu do hotel. Não havia nenhuma indicação das autoridades para tal no nosso caso porque já nos encontravamos na ilha há dias. Aceitamos porque precisavamos de um sitio para ficar e estavamos muito cansados. Mas voltaram a fincar que não poderíamos sair do quarto de modo algum senão poderíamos ser expulsos do hotel. Estou a ponderar apresentar queixa por discriminação!

Prós: Everything

Contras: None

Prós: breakfast good. staff very kind.

Contras: SAFETY ALERT. NO cameras on hallway. not safe when issues. NO safety protocols in place. very dangerous for a person alone.

Prós: Espaço dos quartos conforto das camas, acesso partilhado ao quarto ao lado.

Prós: The room was nice the staff was nice we had 3 room the only thing is when coming from Canada we should at least get a room ready at the check in at 7 am

Prós: Everything was almost awesome,,,keep up May god bless the vip tem Thank you

Contras: Service

Contras: O pequeno almoço é normal e o estacionamento pago para clientes, numa zona em que não há estacionamento fácil no exterior.

Prós: Simpatia e conforto

Contras: Fiquei neste Hotel, uma noite, tinha uma reserva de 4 noites.Fiquei no 7º Andar num quarto por de baixo do restaurante, não dormi toda a noite por cima havia uma festa de um grupo de 80 pessoas... Colchões de uma quallidade horrorosa, almofadas com enchimento de restos de espuma.....Pedi o livro de reclamações.

Prós: do atendimento,da localizaçao em si do hotel com vista panoramica,o conforto e o bem estar das empregadas para com os clientes

Prós: The room was always clean and the cleaning staff were very pleasant and always friendly. The hotel itself was very nice also.

Contras: The only thing is the parking, I dint feel that guest should have to pay for hotel parking it should be included.

Prós: A vista do quarto.

Prós: Excellent staff, good location if you have a car, that you can park on the street at the back of the hotel, that has an entrance to the hotel, close to the airport, quite, excellent buffet breakfast.

Contras: Did not use, but the swiming pool at the top is actually a small tank

Prós: It was very easy to check in and out and the staff were very helpful. The breakfast was very good value

Prós: The vip is a bit out of the way, but a guest in good shape can make the trek to downtown Funchal fairly easily. The pool is beautiful, the views are great, and the breakfast includes a decent quality and selection. The bar serves great drinks including a locally themed cocktail made from banana liquor and often has live entertainment. Most of the service people are pretty helpful.

Contras: Spa charge was a nuisance for the indoor pool/jacuzzi. Wifi and computers in the lobby were unreliable.

Prós: Good hotel at an excellent price however too far from city to walk. They allowed us to book in early which was an appreciated bonus after an all night flight.

Contras: The hotel suited us because of ease of parking a hire car at the hotel. However the cost is 5 Euros a day which for a couple of days makes life easy. They should consider guests parking free. Most people parked in the street at the back of the hotel. However that means hauling luggage a further distance.

Prós: The staff was very friendly

Contras:

Prós: Friendly staff, very clean, good rooms.

Contras: A swimming pool is missing and the location would be better if it was closer to downtown.

Prós: Excellent hotel. We were offered free upgrade for our anniversary. The room is excellent with nice views, facilities and breakfast are the best

Prós: Fantástico pequeno almoço. Boa localização e hotel moderno com uma decoração bastante bonita. Para umas férias relaxastes é uma boa escolha.

Prós: Da simpatia do rapaz da recepção que me recebeu.

Contras: Do cheiro do quarto.

Prós: Hotel moderno, bem decorado, com funcionários simpáticos. Excelente pequeno almoço. Espaços comuns muito bem decorados.

Contras: Falta uma piscina aquecida.

Prós: Atenção ao cliente.

Prós: A Localização e o silêncio no quarto

Contras: A piscina, na piscina interior a água está fria.

Prós: Room was super clean, plenty of space and location was very nice, we parked nearby no problems of whatsoever, Staff helpful and friendly! The swimming pool was a nice bonus.

Contras: Breakfast was not as good as expected, I guess I had my hopes up that's all. I had some complaints regarding the cucumbers, still, I enjoyed it.

Prós: I thought things looked clean and tidy. Breakfast was good and the room was comfortable.

Contras: That I had to return to Canada early due to the Covid-19 situation and had to cancel the rest of my stay in Madeira as well. The coffee was not hot enough for me but I asked the staff to heat it which the did and it was fine.

Prós: The breakfast and dinner was excellent. The swimming pool area is also nice. The room is comfortable and pretty big..

Contras: NA

Prós: Comfortable and cozy room, lots of breakfast choices, friendly staff. This was the only hotel we stayed at in the Azores that had actual hot water in the shower.

Contras: Pool was cold and jacuzzi was too small.

Prós: Simpatia dos empregados, limpeza e claridade dos quartos

Prós: O serviço e o bem estar

Prós: Polite and helpful staff; clean rooms; convenient parking.

Contras: Nothing

Prós: Quartos amplos, com camas bastante confortáveis

Contras: Barulho no quarto, por se encontrar perto dos elevadores; pequeno almoço com pouca variedade

Prós: No geral fiquei satisfeito, o atendimento, a disponibilidade demonstrada, a proactividade, enfim, gostei. Só fiquei surpreso com a diferença de preço entre a reserva pelo ebooking e directamente no site do hotel. Mas percebo que em termos comerciais/marketing isso possa trazer vantagens.

Contras: Nas 3 noites que passei aí, nada a assinalar.

Prós: The view from our room was spectacular

Contras: room decor was dated, bar staff was not very social and not always there to serve

Prós: todos os elemrntos da minha familia gostaram do hotel. gostamos muito da piscina do pequeno almoço e dos espaços de lazer

Prós: Hotel is close to the city centre. We were offered a room with sea view, as requested. Hotel wasn't crowded. Staff was competent and discreet.

Contras: Breakfast could have been better. Butter should be chilled but wasn't so if you arrived close to the end of the breakfast period it was unedible.

Contras: Food quality is based around quantity rather than quality. When we arrived at 0030 in the morning (flight from uk arrives 23.45 at airport) we were told we had no room and were being changed to another hotel for one night - all went well (the other hortel was good) but it meant another taxi ride and bed at 0300 rather than 0100 after a longggg day - I am told that this is not an unusual occurence for the Lincs Azores

Prós: We stayed at this hotel 6 years ago when it was a Holiday Inn and were pleased to see that there is no obvious deterioration since then; the hotel has obviously been very well maintained. The desk staff spoke excellent English and were very helpful and friendly.

Prós: The room was OK, nice bath room, new furniture, large underground private parking garage (keeps the car cool!), 20 - 30 minutes' walk to the city center, bath room very clean, location OK

Contras: Please clean up the stairs outside and remove the dust under the bed. Advice to the staff: smile please!!! A nice "hello" is enough! The swimming pool area / wellness is too small and not attractive. The hotel feels more like a "business hotel"

Prós: Very helpful staff that could help much with knowledges of interesting places in the iceland

Contras: Not very comfortable internet room

Prós: Conforto e localização

Contras: O pequeno-almoço deixa um pouco a desejar!! Algumas falhas na reposição

Prós: Funcionários, atendimento 5*

Contras: Pequeno-almoço poderia ser melhor

Prós: Pessoal super simpático do hotel ,nada a dizer.

Contras: Para um 5 estrelas o vosso buffet deixa muito a desejar. Muitíssima falta de variedades sempre a mesma coisa todos os dias , enfim.

Prós: The view is beautiful and the food is outstanding, breakfast and dinner were superior!!!. The room is a very well designed and all at the perfect size and place.

Prós: We stayed two nights at Azor Hotel. We stayed the day we flew in and the day before we flew back out. The day we arrived, the staff welcomed us nicely and was more than happy to let us in our room early. The room was spacious, clean, comfortable and well appointed. The breakfast was absolutely incredible! A real feast! Try the green detox drink. Seriously, don’t miss the breakfast. Dinner at the restaurant was great too!

Contras: Understaffing issue at the whale watcher bar. Room deodorizer was too strong smelling. Our first room was on a high up floor and the air conditioner was not sufficient. We had someone come to fix it but it didn’t help so we opened the window. It was really hot. Our second room had no issue.

Prós: Bed was HUGE! Staff friendly! Breakfast great

Contras: Swimming pool and roof top was dimly lit.

Prós: The staff, the breakfast, the decor, the room, the bar and the swimming pool.

Contras: It is in town but some hotels are a bit closer to the centre. Just 5 more minute walking which is nothing.

Prós: The staff was excellent. Antonio (the concierge) was the most enthusiastic and helpful concierge I have ever met. He let you WhatsApp him to ask him questions even when he is not on duty. The staff at the front desk also tried their best to solve your issues. Thank you Catarina, Manuela, Luis and Rui. Your hospitality is greatly appreciated. The rooms were spacious, clean with a very nice sea view. We stayed in a family room which consists of 2 rooms next to each other with a small common area between them. Perfect for a family with teenage children.

Prós: Great welcome at reception and great service at the restaurant, which also served fantastic food and wine! Gym facilities were excellent, and though unfortunatley we didn't have time to use the spa this also looked great. Best value for money!

Prós: My favorite hotel of all time - the amazing staff made me feel welcome from Day 1 in early February and I stayed here for most of the month. A wonderful home base for travel around Sao Miguel. The room is spacious, the balcony offers fresh air, the bed is comfortable, the restaurant delicious and the spa sparkling clean. The best part is the hotel and restaurant staff, who are all wonderful and welcoming and I miss them already. On my birthday they brought treats and a small cake to my room :-) I'm so glad I was able to make this trip, and to stay at the Azor Hotel! I've recommended it to several friends already.

Prós: Muito perto da marinha. curta maneiras. amigável e pessoal. vista agradável.

Prós: O café-da-manhã foi incrível. O cavalheiro que nos ajudou a colocar as nossas malas e chamou o nosso táxi para o aeroporto. As camas foram extremamente confortáveis.

Prós: Adoramos os funcionários, todos são muito educados e simpáticos. Tudo foi ótimo. Tivemos uma ótima estadia lá.

Contras: A única coisa que achamos que podia melhorar é o colchão. Pelo menos no nosso quarto, o colchão era duro, parecia que você sentia as molas e eles chiava muito quando você se mexia. Mas talvez fosse apenas a nossa cama. E ficamos por 13 noites.

Prós: Clean and convenient, good location; helpful staff, went out of their way to ensure we were looked after

Contras: Nothing

Prós: Lets preface these answers , we were travelling early season March and the corona virus was just rearing its head so it was relatively quiet . Good location over looking the harbour , there were ships coming and going and people swimming in a cordoned off area . Opposite were a couple of locations selling tours , whale watching etc so we didn't have to hunt too much . Room good size with balcony with chairs (5th floor ) King sized bed with linen changed every day . TV with loads of channels in all sorts of languages . Lifts worked all the time and we noticed that cleaning was through in the room and elsewhere . Breakfast was more that adequate on the ground floor and as we were departing at 0600 the offered us a packed breakfast . 5 mins walk to town for Restaurants etc to the west . Staff on reception helpful and friendly .

Contras: The coffee machine , it was a faff to fill up and operate and no USB sockets at all - often they are built in along side the mains sockets and the mains sockets were at low level you had to get onto your knees to plug in an adapter etc not a major thing but something to change on refurbishment

Contras: O hotel em si é super e a equipa do staff tmb comfortaval e o quarto sempre limpinhos,nao tivemos a sorte de desfrutar mais do conforto q o hotem despunhava por causa do surto de cov19,tivemos ospedados de 14/3 até 18/3 e o hotel tevi q adapitar e prestar un serviso limitado pour causa da pedemia pensando nos seus clientes e equipa do staff,conprendo a situaçao espero q essa nova situaçao q estamos a viver venha se sentar e q voltamos a normalidade em breve ...tambem penso voltar e desfrutar do hotel ao maximo...obrgd hotel marina atlântico.até breve

Prós: Funcionárias simpáticas

Contras: Não tem tomada ao pé da cama

Prós: Localização, simpatia dos funcionários e comodidades em geral.

Contras: O pagamento suplementar da taxa referente ao parque automóvel.

Prós: Centrally located to historic downtown. Easy walk to numerous sights and great restaurants...

Contras: They didn’t provide washcloths: you need to bring your own.

Prós: Adorei os produtos de banho, marca excelente com aroma delicioso. Bom pequeno almoço. Quarto confortável e ótima localização. O preço que consegui era bom, na época alta não ficaria nesse hotel.

Prós: Gostamos de tudo!

Contras: -

Prós: The breakfast was simple and delicious the coffee was superb.

Contras: Instead of complaining about the restrictions due to CV-19 at the time of my stay I would like to say the staff were tremendous they were all very genuine and made it an easy and relaxing stay.

Prós: The staff was so accommodating to our ever needs.

Prós: Great view and staff. Room was great for the price.

Contras: Treadmills/gym equipment were a bit rusty.

Prós: The location was great. Very close to the town and restaurants. Also close to the marina so we were able to just walk over to get on the boat that we chartered to fish. The concierge was very helpful also. On Friday evening it was nice that they served drinks and snacks and had a musician playing.

Contras: The bathroom was a bit small and awkward. hard to have two people in it at the same time.

Prós: A localização,a vista ,

Prós: o atendimento, atenção e educação dos funcionários

Contras: Apenas não ter conseguido fazer uma massagem, embora oferecida pelo hotel. Pareceu-me que ha´pouca gente para prestar esse serviço

Prós: I liked that the hotel was located in the city

Contras: The beds were very uncomfortable.

Prós: excelente localização, frente à marina e no passeio marítimo

Prós: Da vista priviligiada sobre a marina de Ponta Delgada e a proximidade ao centro da cidade

Contras: o colchão: muito duro

Prós: The staff was very efficient and pleasant.

Prós: Free of charge Bicycle service.

Prós: This hotel is in a very good location in Ponta Delgada and very comfortable for a city stay.

Prós: Excellent location, very nice buffet breakfast, cleanliness of the entrie hotel, and the spa service. I was in need of a massage in which the spa service took me in quickly, I was very grateful.

Contras: Beds were very hard.

Prós: The location is very good, looking at the atlantic sea, very modern

Contras:

Prós: good selection of food on the breakfast buffet.The reception desk staff are also very helpful in giving info about the place.

Contras: The room we got was very small and had a small window with just a street view.

Prós: Good location. Free parking.

Contras: The room was very small, no coffee set inside.

Prós: Simpatia do staff, estacionamento amplo, conforto, beleza, luminosidade, limpeza e decoração. Café da manhã muito bom com queijos, pães e geléias típicos da região. Varanda com boa vista e aquecimento dentro do quarto. Em tempos de coronavírus, tivemos álcool gel disponibilizado nos corredores e as mesas do refeitório foram distanciadas segundo orientações de segurança.

Contras: Não gosto da banheira como lugar de banho e sem barra de segurança. Risco de queda ao sair.

Prós: Staff was excellent and really instrumental in organising my stay, tours, rent-a-car, airport pick-up and drop-off. They were available around the clock. Breakfast was both continental and local so I did not need look for a local cuisine restaurant - the hotel showed me the Azorean food. Spa and pool. My room had an extraordinary view over the bay of Ponta Delgada.

Contras: It's a bit off the centre of Ponta Delgada but it has its charm.

Prós: Positive things were the personal and the breakfast, correct for the price you pay.

Contras: One of the reasons we booked it was because of the gym. When we arrived there we were informed that the gym is not there any more. The rooms are small and the facilities a little old. We had a burger in the bar and it was the worse i ever tried.

Prós: Friendly staff

Contras: Nothing, Parking is a bit narrow for big cars

Prós: Quarto grande e localização excelente Com parque estacionamento o que é fundamental. Pequeno almoço bom

Prós: Quarto espaçoso e confortável, com vista para o mar. Com sala e cozinha à parte. Bom pequeno-almoço! Piscina, banho turco, sauna e jacuzzi agradáveis. Simpatia do Staff. Localização central perto da marginal.

Prós: Calma e tranquilidade.

Contras: Nada a referir.

Prós: Location

Contras: Check in time 11 o'clock,must be 12. Rest everything is good

Contras: If porridge was prepared in kitchen and served we would be very thankful.

Prós: De tudo

Contras: O estacionamento

Prós: Nice rooms and overall decoration. Clean.

Contras: Breakfast could be included in price. You might have more interesting options in the cafes of the surroundings. Rooms at the first floor might have a view to a wall/small garden instead of the picture on booking site.Pool operating hours could be longer.

Prós: as condições do apartamento t1 onde fiquei; a piscina interior; o atendimeto; a limpeza do quarto

Contras: não é nao gostar, mas o estacionamento e a localização. Pode ser dificil de dar com o hotel.

Prós: As boas condições do apartamento, a limpeza e o profissionalismo da grnade maioria dos funcionários do hotel.

Contras: Apesar de ser um hotel muito central, os acessos de carro são dificeis uma vez que as ruas são estreitas e é necessário atravessar um túnel que não se vê da estrada.

Prós: Localização excelente em relação ao centro. Muito sossegado. Vistas do quarto para o mar muito boas.

Prós: localização

Prós: A simpatia e atenção do staff

Contras: A aausência de TV no Quarto do apartamento

Prós: friendly bilingual staff environmental policy

Prós: If you need a family Hotel, choose this one. The hotel is very comfortable with friendly staff. In addition, the hotel is very clean. (Even in scandinavian standardt;-)

Contras: The sidewalks are very narrow in this side of town - thats not Hotels mistake, I assume.

Prós: simpatia dos funcionários

Contras: entrada do hotel

Prós: The reception staff was pleasant and most accommodating.

Contras: Location - not a pedestrian friendly part of the city. West of central square was much more pedestrian accommodating - wider sidewalks, pedestrian only streets, parks and sidewalk cafes - less dangerous for walking.

Prós: swimming pool and spa

Contras: the breakfast was not so good and it was to expensive

Prós: O conforto e os serviços

Contras:

Prós: Adorei! Ótima localização e quarto incrível.

Prós: Limpeza, simpatia dos funcionários e flexibilidade em solucionar problemas. Excelente serviço.

Contras: Nada a apuntar

Prós: pequeno-almoço, localização, funcion´rios

Contras: falta frigorifico no quarto

Prós: Pequeno-almoço bom

Contras: O quarto não tinha wi-fi e a televisão não funcionava. A minha estadia era para ser dois dias e fiquei apenas um. Pedi um reembolso e disseram-me que não o fariam.

Prós: Plentyfull

Contras: nothing

Contras: O hotel esta em obras que nao tinha sido comunicado, o pequeno almoço nao era muito bem calculado para o numero de pesoas, principalmente no domingo onde a partir das 9,10 quase nao havia nada, nem sequer pratos e chavenas

Prós: Very nice hotel, breakfast was Amazing!

Contras: Sauna was closed

Prós: It's a nice place in a central location.

Contras: It would have been nice to know before we booked that it was under construction.

Prós: Reasonable value for money. Good location for the town and a decent breakfast.

Contras: Beds were a little uncomfortable. Hotel going through renovation which is needed as the rooms, especially balcony were looking dated. Motion sensor lighting in the bathroom was very temperamental.

Prós: Well maintained hotel and the hotel staff were friendly. Hotel location near the heart of the city.A lot of parking space.

Prós: relação preço qualidade

Contras: qualidade do pequeno almoço

Prós: A liberdade de movimentos dentro do Hotel, isto é os serviços estão à disposição dos clientes e podem usufruir-se sem chocarmos constantemente com alguém que nos perguntas o que queremos.

Contras: O chuveiro do quarto

Prós: Do profissionalismo e simpatia do staff

Prós: Desk personel very coperative. Good breakfast facilitys and food.

Contras: Bath room shower and tub is not very safe. can slip in tub and hard for old persons to get in and out.

Prós: a zona da marina e o jardim antonio borges

Contras: o preço alto face aos serviços e pequeno almoço servidos. Quartos sem minibar e pequeno almoço com pouca variedade.

Prós: o facto de ser central e sossegado

Contras: anunciam piscina interior mas sem informarem que não é aquecida. não informam sobre a questão do parqueamento. o hotel tem um parque coberto minusculo e cá fora é maioritariamente de parquimetro.

Prós: Very comfortable room, very good breakfast, very close to "downtown".

Contras: The elevator motor makes a very annoying noise that I could heard anytime from the room I stayed (3rd floor).

Prós: Staff very friendly and Helpful. Swimming pool Jacuzzi and steam room all very well presented and clean

Contras: It was very close to the airport and planes were landing and taking off directly over the hotel. However this was not a very frequent occurance.

Contras: It would be fine if in the room would be a little fridge.

Prós: Clean. modern, comfortable, lovely staff.

Contras: Very average one star breakfast

Prós: Friendly staff and nice rooms. Location was quite central, about 10 minutes walk to marina.

Contras: Sounds of aeroplanes and elevator you can hear clearly to you room (at least in 5th floor) so if you are very light sleeper this might be i problem.

Prós: The breakfast was very good, and a wide selection was on offer. The hotel location is quiet but very accessible to downtown and restaurants. The staff were helpful with requests and when seeking advice about Sao Miguel generally.

Contras: Parque o estacionamento nãoestá incluído quem reserva pela booking. Ao entrar no quarto foi visível no tapete preto uma grande unha cortada, e no outro lado do tapete um produto de pele, provavelmente dos hóspedes anteriores, e ao desviar a colcha encontramos cabelos.. O que indica que o quarto não foi devidamente limpo

Prós: Localização

Contras: Não ter parque de estacionamento grátis para clientes do hotel .

Prós: Courtyard is beautiful. Lobby decor with Chinese themes is warm. All staff were extremely hospitable- front desk, bar, restaurant. Thank you Paulo for the breakfast!!

Prós: A cama e almofadas muito confortáveis, o pequeno almoço verdadeiramente fantástico, a boa localização do hotel e a relação preço / qualidade. Bom SPA Voltaria, sem dúvida a hospedar-me lá e espero poder fazê-lo

Contras: O hotel estava em obras, o que nos obrigava a ter que percorrer extensos corredores até chegar ao quarto. O hotel é mesmo grande!

Prós: Simpatia e profissionalismo dos funcionários. Hotel com decoração lindíssima.

Contras: O facto de estar em obras e não nos ter sido comunicado antecipadamente. No entanto, os funcionários tudo fizeram para atender às nossas solicitações e minimizar os incómodos causados.

Prós: The hotel is centrally located, however, it is still quiet and comfortable. I like how the rooms are facing the hotel gardens, and they offer good quality complimentary breakfast.

Contras: The room cleaning is inconsistent, we had some good days the maid did an excellent job, and there were some days the maid did a lousy job in tidying the room.

Prós: We stayed in this hotel for one night and have no complaints whatsoever. The staff were friendly and accommodating. The room was spacious and quiet. The breakfast was very good as well with a large assortment of items to choose from.

Contras: The bathroom might be due for renovation

Prós: Very friendly and helpfull staff

Prós: Quick and good service. No problems in long waiting. Parking, Waterpool and gym available and in good condition.

Prós: Azoras Are beautiful

Contras: price too high for a 4 star with old facilities and what a cold , icely property!! Disgusted by reception staff . They charged us twice for a bathrobe. Finally this is not a 4 star maybe an old three star for families or seniors over 80!

Prós: Tem um pequeno-almoço tipo buffet excelente! O SPA também é muito agradável e os quartos são bonitos e espaçosos.

Contras: Achei que o Hotel estava mal sinalizado em relação aos percursos a utilizar para nos dirigirmos a determinado local. Faltam pequenas tabelas a indicar recepção/piscina/restaurante/pequeno-almoço e numeração dos quartos nas saídas dos elevadores e na garagem.

Prós: O serviço foi de boa qualidade, assim como a qualidade em geral do hotel, no entanto refiro que, os preços são muito elevados comparando com outras unidades hoteleiras europeias com as mesmas caracteristicas e nas mesmas circustâncias.

Contras: Não.

Prós: o design, os jardins

Contras: algumas falhas no pequeno almoço

Prós: we liked the location, helpfulness of reception, evening buffet meals, gardens and location of our rooms.

Contras: we were dissapointed with the breakfast and how hard the beds were

Prós: Really nice rooms, fine service, nice indoor and outdoor facilities

Prós: Excelente relação qualidade/preço, boa decoração, piscinas e áreas comuns.

Contras: Falta de simpatia dos funcionários, SPA e massagens fraco.

Contras: O pequeno almoço poderia ter mais variedade de frutas e de pão. Por outro lado, a reposição dos alimentos, sobretudo na hora de maior utilização, deveria ser feita com maior regularidade.

Prós: Gosto da distribuição dos quartos do hotel que são virados para o jardim interior e com varandas.

Contras: No jardim interior o repuxo é demasiado barulhento.

Prós:

Contras: A estadia foi de 3 noites e em todas o serviço de restaurante foi buffet, o que se mostrou exagerado. Além de caro (30 Eur) acresce que em nenhuma das opções do buffet (aperitivos, sobremessas, ect) havia qualquer identificação. Por outro lado, e em diversidade o pequeno almoço ficou bastante aquém do esperado.

Prós: Centralmente localizado. Excelente vista e recepção simpática e prestativa.

Prós: Localização central

Contras: As vistas dos quartos simples são terríveis. A vista é para um lote com ruínas de construção, não muito atraente.

Prós: Breakfast was good. Staff was outgoing friendly and helpful

Contras: View from room door to outside balcony wouldn’t close

Prós: A simpatia dos funcionários, a vista maravilhosa do quarto e o pequeno almoço.

Prós: Had a great time very friendly people

Contras: Nothing everything was excellent

Prós: Simpatia dos funcionarios

Contras: Quarto muito pequeno e a vista para uma parede

Prós: The front desk lady was nice and helpful; Breakfast

Contras: Very noisey. You can hear everything from the people staying in the room next to you or even further away. I hardly got any sleep and I just didn‘t feel comfortable staying there. Hotel in general and bathrooms in particular need to be modernized.

Prós: Hotel is situated very well. It's really clean and personal is friendly. Breakfast is good.

Prós: Great location in the centre next to cafes and restaurants ,and close to the airport 9 minutes by car, cleanliness,new furnitures

Contras: Not too much diversity in breakfast buffet , and pillows

Prós: O pequeno almoço é muito bom e variado, sendo que os alimentos são sempre frescos.

Contras: Gostei de tudo.

Prós: Good breakfast,good location i will go back again!

Prós: I loved the location, clean rooms. I loved everything about it. Will come back

Prós: I came to Azores one or tow Time per year and each time i reserved thé Gaivota hotel

Prós: Atendimento, preço e a qualidade do pequeno-almoço.

Contras: O colchão da cama está totalmente partido. Favor de mudar!!!!

Prós: Hotel was clean and comfortable. Had a small balcony and a nice living room area. The location was killer. Right in the heart of Ponta Delgada and within walking distance of several very nice restaurants. Right across from the harbor/port and 2 min from any of the whale watching operators. Market and shopping mall right next door. The hotel staff, particularly Enrique, were extremely helpful in arranging taxi services and restaurant recommendations. Enrique went out of his way to help us and make sure we had a great stay in the Azores. His knowledge of the local culture and food was incomparable.

Contras: Could use a slightly larger balcony

Prós: No geral gostei de tudo.

Contras: Os funcionários da recepção podiam ser um pouco mais simpáticos. A recepcionista fazia um grande esforço para dar um sorriso aos hospedes...não é bom. Para este tipo de emprego a simpatia e o bom atendimento conta muito.

Prós: O facto de termos sido colocados num apartamento em vez de um quarto facilita muito quando se têm um bébé.

Prós: o pequeno-almoço buffet: quantidade e diversidade sem excesso, adequado a um bom pequeno almoço.

Contras: não foi bem não apreciar, mas penso que o mobiliario/decoração dos quartos/apartamentos poderia ser melhorado, mais moderno.

Prós: A dimensão do quarto (generosa) e a sua localização sobre o porto.

Prós: The staff were very friendly and helpful and the location very central.

Contras: Most days the room was cleaned very well and the beds made up properly, but on a few days it was not cleaned as well - possibly different people cleaning the rooms on different days.

Prós: Recepção, procedimento e atendimento.

Prós: The location of the hotel is in the very center of the city, on the seaside. Big rooms with kitchenette. This type of hotel wouldn't quite be my choice for a holiday residence, but for the one night that we spent there it was ok.

Prós: spacious clean and quite even though it is right in the promenade with traffic. Good view from the balkony facing the sea. Very good value easy for public transports as we were on a walking holiday.

Contras: The hobb in the apartment kitchen was not working when we arrived. However next day was promptly fixed.

Prós: Fantastic location of the hotel! The main pier with restaurants and bars was right across the road! The centre of town - just 2 blocks away. Breakfast had a good selection of breads, fruits and hot foods. Our 2 bed room had a separate living room / kitchenette.

Prós: Huge room and very comfortable.

Contras: Not really did not like but i think it can be improved, the choices for breakfast.

Prós: A localização e a resposta dada aos assuntos que apresentei para correcção. Também a ajuda dos funcionários quando foi necessário.

Contras: Problemas de limpeza na varanda causada pela presença de pombos e de restos de cigarros. Este problema foi rápidamente ultrapassado quando apresentado aos funcionários.

Prós: Boa seleção no café da manhã. Equipe muito prestativa. Localização tranquila, mas perto de tudo.

Contras: Restaurante apenas ok para o jantar.

Prós: breakfast buffet amazing foods-eggs, meats, waffles, breads,vegies, cheeses, yogourt, fresh fruits, cereals, jams, juices, gourmet beverages and in a beautiful room. room overlooked plaza

Contras: steam room or suana or whirlpool-but rooftop pool was wonderful. free welcome drink would be nice no coffee maker in room but convenient to get and there was a kettle and frig

Prós: Localização óptima, grande variedade de comida, funcionários extremamente atenciosos, sempre disponíveis embora estivessem ocupados com os seus afazeres, recepção acolhedora e amigável, instalações limpas e de fácil acesso.

Contras: pedi cama de casal e foi me dada camas individuais

Prós: I was like the place very clean and the staff was very friendly and the service very nice and people very good atención

Contras: Everything is very good no problem

Prós: Very nice stay

Contras: we liked Very nice stay

Prós: Localização , organização , limpeza e funcionários simpáticos e muito prestativo

Contras: Tudo

Prós: Impossível falar do que não gostei, pois fomos muito bem recebidas e tratadas! Agradecemos a todos pelo excelente empenho, trabalho e dedicação desde a recepção que nos recebeu tão bem até às meninas das limpezas que nos deixaram o quarto num mimo, pequeno almoço agradável e com uma comodidade excelente, começando pelos empregados até à variedade de comida. Obrigada a todos por nos acolherem tão bem! Com certeza e pra voltarmos.

Prós: Da localização, dos funcionários sempre prestáveis. Do pequeno almoço, do hotel em geral

Contras: Do facto de não terem limpo o chão da casa de banho nenhum dia em que estive hospedada

Contras: No Sound isolation between the rooms.. we could hete everything from our neighbours on both sides.. EVERYTHING.. we couldnt sleep because of the noise of the street aswell

Prós: Quarto grande limpo, muito confortável

Contras: Nada a apontar

Prós: Great breakfast, lovely appointments art deco in style. Parking was inexpensive (Euro 6 per day)

Contras: I would advise travelers to ensure that their room faces the square and or over the hotel entrance street. Our room was fine but it was over a cafe/restaurant which was closed for the winter. It was opposite a small cafe which was open but closed at 6.00 p.m.

Prós: Great hotel..wonderful staff

Contras: Great

Prós: -O conforto e a qualidade das instalações; a limpeza; a simpatia e eficiência dos funcionários; a qualidade do pequeno-almoço.

Prós: achei de uma maneira geral o pessoal do hotel simpatico e prestativo

Prós: Os funcionários sempre prontos e atenciosos. O Hotel não me pareceu inferior a alguns 4 estrelas que frequentei. Gostei também do ginásio que me ajudou a manter a forma fisica.

Prós: A localização

Prós: The front desk staff were extremely helpful in navigating the island.

Contras: As other reviewers have mentioned there was a funny smell from the washroom. I found the location difficult to find with a car (we rented from the airport). I also think that many other places on the island are more worthy of mention and patronage then Ponta Delgada. I think one night is enough in the city. Spend the rest staying in the many picturesque places on the island.

Prós: The location is excellent. The breakfast is very good. The service is good. Everybody is eager to please. The room was large and pleasant.The free Internet was helpful.

Contras: I can't think of any.

Prós: Fabulous breakfast buffet; spacious room; lovely view of garden

Contras: No.

Prós: The room I stayed in was huge and luxurious; they also gave me some water and biscuits when my room was ready as I had to wait, even though it was my fault for arriving a bit early rather than them being late in getting the room ready. Breakfast was good with wide choice of food. Staff were very helpful and friendly.

Prós: It's location was supurb! Close to the marina/pools, shopping, dining, other cultural and historical attractions.

Prós: Boa localização, ambiente acolhedor, muito sossegado, bom restaurante com desconto para os hóspedes do hotel.

Contras: Piscina e terraço diminutos, estacionamento pago.

Prós: The location was perfect for a city tourist and the view from the room was spectacular

Contras: they provide a water heater for coffee but no coffee or tea; the bed was poor quality; their credit card machines were broken

Prós: Good Location , well furbished friendly staff.

Contras: Can be a little noisy because of location.

Prós: Our first experience in the Azores Island was extremely amazing! Resort is located in a quiet area all surrounded by greenery. That's what We were looking for! Our flat was pretty cozy and cleaned every single days (thanks to the ladies). The view is incredible overlooking to the ocean. Just stunning especially at sunset and when you wake up early in the morning. Kitchen is well equipped, you have all the necessary to cook. Staff was friendly. I should like to express my particular thanks to the Director who helped us giving support about our stay during the period of Coronavirus in Europe. Many Thanks! Hope to come back soon to visit you again and your wonderful islands! Greetings from Sardinia (Italy) and Porto. Mauro & Maria

Contras: Nothing to declare

Prós: Ocean view room. Amazing staff!

Contras: The views from the ocean view room are AMAZING! The staff was absolutely wonderful! My only negatives were that it was REALLY windy when we were here and the patio door rattled all night so I didn't get much sleep. We also had two cockroaches in our room. One was pretty big and I killed it. There was a little one that came out the first night but not the second. Overall this doesn't detract from the hotel. This is more just an FYI. Overall I would stay again!

Prós: Atendimento dos funcionários e do proprietário, localização e vista fantástica do apartamento, limpeza. Não poderia ter escolhido melhor. Obrigado a toda a equipa.

Prós: Everything

Prós: Very nice facilities. A huge room (a studio apartment). Everything you need in the kitchen (except no food which you'd obviously have to buy yourself). It was prob a low-price (30eur) only because of off-season, but it would be a good deal even if it was a little more expensive.

Contras: The hot-water was not working in the morning, but the staff were profusely apologetic, so I think it was very unusual. It'd be nice to put a little freebies in the kitchen as a welcome? (free coffee, etc) A location is a bit remote, but no problem with a car.

Prós: Beautiful view, clean room, smiling personel, in room is everything you need.

Prós: Da vista em si, a preparação do quarto e da forma que fomos atendidos

Contras: Podia ter mais acessórios de cozinha e ao abrir a agua do lavatório deu um cheio a esgoto

Prós: 2nd time staying here. Perfect as was the last time.

Contras: Nothing.

Prós: Localização e envolvimento paisagistico

Prós: Nice and comfortable rooms, sea view was beautiful. Kitchen was well equipped.

Prós: Para além de estar localizado numa excelente região da ilha este alojamento conta com condições excecionais tanto no que toca às comodidades e conforto, mas também ao atendimento de todos os funcionários que demonstraram sempre simpatia e preocupação em satisfazer todas as necessidades e pedidos. Na relação qualidade preço este satisfez da melhor forma sendo o preço totalmente de acordo com aquilo que é oferecido. É uma experiência top que será certamente para repetir.

Prós: The location was beautiful: the ocean view from the room was breathtaking. The staff were very friendly and helped us make arrangements for getting around the city. The breakfast at the resort was excellent.

Prós: Adorei tudo, a estadia foi excelente, o hotel é excelente, excelentes condições, óptimo preço. Recomendo vivamente o hotel. Bem hajam.

Prós: localização do hotel junto ao mar num sitio muito tranquilo

Prós: Está situado num local tranquilo, com vista para o mar. Numa localização relativamente central. O apartamento é bastante agradável e acolhedor.

Prós: Da vista do apartamento... fabulosa!!!

Contras: Estava tudo óptimo, pena não reporem atempadamente os alimentos em falta no buffet do peq-almoço.

Prós: Para além da localização, destaco as excelentes instalações, entre as quais uma maravilhosa piscina no cimo de uma falésia com vista para o mar.

Prós: Great place to be in if you wish to be outside of the city centre

Contras: Beedrooms could be a bit bigger on the one bedroom flats

Prós: Very beautiful,clean,comfortable and relax ..!!!!!! Very helpful personnel !Beautiful island!

Contras: I would recommended more variation in breakfast....

Prós: everything

Contras: NA

Prós: Breakfast brought to our room in the morning

Prós: Da localização

Contras: Um parque infantil, no jardim ao pé da piscina e uma cancela para as escadas dos T1

Prós: Localização, tem uma paisagem formidável.

Contras:

Prós: On arrival greeting could not be more friendly,rooms were spotless and all staff very personable,breakfast was substantial and serving staff attentive and helpful

Contras: Nothing

Prós: Great breakfast, friendly stuff, FREE parking (we didnt pay 4 eur per day)

Contras: Rooms are NOT soundproof as advertised - we heard guy snoring in next room. Snooker is for aditional charge, all things in games room were broken (little slide for children, both table footballs etc...)

Prós: Great place to live if you don’t plan to spend time in the hotel - so it has everything you need for rest: plenty of free overnight parking places in front of the hotel, fast check in-check out, good breakfast, nice room with a great sleeping comfort. Also, it is just in 5 min walk from the main streets with restaurants and just 10 min drive from the airport

Contras: Nothing

Prós: As refeicoes eram optimas. Os quartos confortaveis e espacosos. Sempre limpos no geral.

Contras: Elevador dos dois que possuem, apenas um trabalha e pelo feedback da rent a car foi sempre assim ha ja um bom tempo, que ja era normal queixas de turistas k este problema. Basta chegar ao verao em que afluencia de clientes e 3x maior que em Março, dificilmente usara o elevador. Por 2x tive de ir pelas escadas aqual tive de esperar 10min por um elevador entre as 8h_9h manha. O estacionamento a frente e pago. Logo n dia 1 paguei multa e hotel ainda exigiu k teria pagar para ter acesso parque estacionamento do hotel, servico aqual no site booking.com indicam como incluido e com acesso. Comigo nao resultou a desculpa!. De resto bons servicos em geral.

Prós: Quarto grande com bastante mobiliário. Cama casal XL. Muita iluminação (candeeiros). Possibilidade de apartamento

Contras: Quarto sem varanda. Luz de presença sem possibilidade de se poder desligar. Cortinas de black out, a deixar entrar muita luz.

Prós: muito bom pequeno-almoço, boa relação qualidade-preço

Prós: Everything was good and excellent

Contras: Not have anything

Prós: Got a special time limitted offer, so the price was right. Staff was courteous and friendly. Room was spacious and clean, the bed comfy, the bathroom spacious and clean. Good varied breakfast. Nothing special, but a good solid clean hotel.

Prós: Location Bar L

Contras: Beds hard

Prós: Very pretty, quiet, spacious and clean with an excellent breakfast buffet included

Prós: Recepção no hotel fantástica e acolhedora! Quarto amplo com soberba vista sobre o mar e paisagem urbana e não urbana. Pequeno-almoço de excelente qualidade. Excelente piscina e bom parque automóvel.

Prós: Everything was good.

Prós: Apresentação e conforto. Pequeno almoço excelente e variado. Educação e simpatia dos funcionários da recepção e dum modo geral de outros serviços

Prós: foi a primeira vez que marquei hotel pela internet e fiquei muito satisfeito . a amabilidade e simpatia de todos os funcionários , assim como localização do hotel , foi óptima para quem gosta de passear a pé pela cidade de ponta delgada.

Prós: A boa atenção e rapidez no atendimento a qualquer solicitação, do pessoal de serviço com quem contactamos e boa qualidade de pequeno almoço.

Prós: Quando houve um problema no check-in (tinham reservado um quarto duplo e não dois singles), fizeram um upgrade sem custos adicionais e colocaram-nos (cada um) em dois quartos duplos.

Contras: Houve alguns problemas com a ligação de internet nos quartos, que obrigou à troca de cabos de internet várias vezes.

Prós: Conforto e limpeza, e a localização para exercer a minha actividade profissional

Contras: The hotel staff, sound insulation of the rooms is very poor, breakfast is not worthy of a 3-star hotel.

Prós: the staff we had contact with tried to please the maids looking after the rooms did a good job

Contras: it was easy to see why it was a 3 star and not a 5 star just small little things like the plug in the sink didnt work properly the furnichure was chiped the remote for the telly was cracked and hard to use breakfast tables did not have clean table cloths on each day orange juice was not fresh certain types of bread were in short supply room service was only available 11am to 11pm

Prós: Buffet's were good

Prós: The location... close to shopping, restaurants, entertainment etc. It's a very comfortable and clean hotel. Staff are very friendly. The buffet breakfast was great.

Prós: I found the staff very friendly and helpful. As this was my first time to Portugal I was nervous about the language. Staff where very fluent in English which was helpful to me. Food was very good.

Contras: Had to go to the bar for ice. There should be an ice bucket in each room and a ice machine on each floor.

Prós:

Contras: poor breakfast buffet same every day

Prós: Smart and clean hotel with good food/drink availability plus a nice pool area. Modern card locks on doors and handy vending machines on floors plus free internet access.

Contras:

Prós: Gostei da disponibilidade dos funcionários. Viajamos com uma bebé e questionamos se existia a hipótese de mudarmos para um quarto que tivesse uma sala. Prontamente arranjaram essa solução e por gentileza não teve custos acrescidos. Muito Obrigado.

Prós: Everything was perfect and the Staff were amazing.

Prós: Gentileza e atenção dos funcionários. Bom café da manhã. Quarto amplo e confortável.

Contras: Nada a declarar.

Prós: Perfect location, we had a car for a week and there was always parking space available nearby plus you could easily walk anywhere as it was in the city centre with all the restaurants, cafees... The staff was very nice and helpful, the hotel is very eco-friendly too and cares about the environment. Very nice and clean rooms, comfortable beds!

Contras: We stayed for a week and the breakfast was the same every day which was little bit repetitive but it was very tasty so it wasn't a problem after all :)

Prós: Excellent stay

Contras: Located in walking to everything in the Centro of Ponta Delgada

Contras: Gostaria de sugerir que o pequeno-almoço começasse às 7h para melhor comodidade dos utentes que têm voos muito cedo.

Prós: Everything was fantastic. Great breakfast, beautiful pool area, comfortable rooms.

Prós: The room was big. Comfortable beds. Location of the hotel. Walkable to and around town with lots of cafe's, restaurants, shops.

Contras: Nothing negative

Prós: Excellent staff! Nice location.

Contras: The pool isn't heated.

Prós: Apenas localizacao é boa Resto nada agradou

Contras: Ar condicionado arrumaram apenas no ultimo dia da hospedagem, apenas 2 funcionarios eram atenciosos, porem nao podiam resolver nossos problemas Não recomendo pra ninguem se instalar la!!

Prós: O quarto era lindo, com uma pequena varanda com uma vista muito bonita. Televisão com vários canais. A cama era muito confortável. Tinha uma garagem onde nos deixaram meter o carro. O restaurante do hotel era muito bom e o pequeno almoço também.

Contras: A água da sanita corria ou pingava o tempo todo. No nosso quarto, que era em frente às escadas (que estavam iluminadas a noite toda) entrava luz para dentro do quarto. Vinha algum som dos quartos ao lado, ou de cima através da ventilação do teto.

Prós: O conceito de aproveitamento de um edifício antigo para gerar um pequeno hotel. A cama era muito confortável, localização excelente e próximo de tudo. O pequeno almoço é muito bom!

Contras: A carpete do quarto estava manchada. Notava se que falta de manutenção nos quartos (tínhamos uma ficha a sair da parede) e o autoclismo estava sempre a correr água (sendo que são um hotel que tem em vista a poupança de água, reciclagem etc). Falta atenção aos pequenos pormenores.

Prós: My friend and I stayed at Vintage Place for four days and we enjoyed our experience. Our room was average and our bathroom was very tiny, but it served its purpose. They have a lovely breakfast spread each morning which is included in the room rate. Additionally, they have a shared kitchen in the back of the property; therefore, you can make your own meals if you wish. There was also a nice seating area outside the kitchen with a picnic table and chairs if you wish to spend time outside of your room and be social. We rented a car for our trip and we could park for free on the road outside of the accommodation; this was very convenient. The property is a five minute drive to the heart of Ponta Delgada. Overall, Vintage Place was a nice accommodation in Sao Miguel Island.

Contras: Our only complaint was the size of the bathroom in our room. The space was very tight and the lighting was poor. It was difficult to move in the shower; however, we made it work and the size of the washroom was not a deal breaker.

Contras: o hall do quarto tinha janela, mas o quarto em si não

Prós: Ótima localização, com bom pequeno-almoço e simpatia dos funcionários.

Contras: O colchão da cama era desconfortável!

Prós: breakfast

Contras: O quarto cheirava um pouco a mofo.

Prós: Great location and really friendly staff. Good value for money and perfect for an overnight stay. Good facilities in kitchen

Prós: breakfast good room very good

Prós: O pequeno almoço estavas delicioso e tinha bastante variedade e era bastante saudável (mas quem estiver à procura de um "continental breakfast" ė capaz de ficar desapontado). Apesar da área em redor não ser nada de especial, facilmente se chegar ao centro da cidade a caminhar (uns 15/20 min). Também acabámos por ir a pé até ao aeroporto.

Contras: A cama estava muito próxima da parede, obrigava uma pessoa quase a passar por cima da outra para conseguir entrar ou sair da cama. Falta de espaços onde pousar coisas na casa de banho. Ou se possa pousa em cima da sanita ou no lavatório.

Prós: I was astonished how big our room was. How everything was well organised. Cute guy from reception helped with our luggage. The breakfast was just marvellous! Guys, seriously, cakes the best!

Prós: Staff were very accommodating!! Breakfast was very good!!

Contras: Valuables were not secure especially when window was left open by cleaning staff.

Prós: Os colaboradores eram muito atencioso, simpáticos, prestáveis,. Gostei muito do atendimento.

Prós: Atendimento e localização

Contras: Pequeno almoço muito fraco e repetitivo

Prós: Estádia dentro das expectativas

Prós: The location is excellent.

Contras: It can be noisy because the walls appear to be thin but I slept fine. Breakfast could have more variety.

Prós: The breakfast was great, the room was as perfect as it could be: very comfy, warm and there was a large balcony. The room was cleaned every day. The Wi-Fi signal was also good in all areas. I've used the private parking, which was great as I had rented a car for this holiday. There was many restaurants close to the property, the staff was also amazing, with great regards for Ms Sonia who served the breakfast and showed us a lot of sympathy!

Prós: Breakfast was good, although crowded depending on the time you went. Comfortable beds.

Contras: Only downfall was someone in a neighbouring room, or upstairs was smoking and caused our bathroom to smell of smoke every morning. Although there were no smoking signs posted throughout the hotel, this was obviously not enforced as the hallway smelt of smoke too. Didn't bother us too much because we didn't spend time at the hotel during the day

Contras: We had to stay in Gaivota hotel which doesnt have a parking spot at all. We had a parking penalty in front of the hotel while checking in. Closest available parking place is 10min walking distance

Prós: Proximidade do centro da cidade, ter estacionamento privado gratuito, da vista do 3º andar

Contras: Pessoas pouco afáveis, residencial a necessitar de obras de melhoramento, pequeno almoço pouco variado

Prós: Localização,Limpeza e atendimento.

Contras: Mais variedade no pequeno-almoço.

Prós: All of my stay

Prós: simpatia dos funcionários, estacionamento, preço, pequeno almoço incluído mt bom

Prós: A localização

Prós: O preço e a sua centralidade na cidade de Ponta Delgada.

Contras: Penso que deviam melhorar o quartos.

Prós: A sua localização, o atendimento dos funcionários e a sua limpeza no quarto e em geral.

Contras: Estando de ferias com a minha mulher, o mínimo que me deviam de proporcionar era um quarto com cama de casal, que era o que pensava ter contratado. E já agora como mera observação:o comando da TV deveria de ser verificado.

Prós: Our room was on the third floor, so our balcony had a great view over the building across the street, as well as of the street below. Also the pressure of the shower was incredible!

Contras: The hotel is exceptionally clean, partially due to the lack of sound absorbing carpet. Our room was near the stairwell/ elevator so we probably did hear more noise than other guests might have.

Prós: hotel muito bem situado, instalações simples mas cuidadas, atendimento simpático e estacionamento próprio muito prático e gratuito.

Prós: location to the town - the staff were very helpful

Contras: n/a

Prós: location, staff

Contras: no shampoo in baths

Prós: clean, nice basic rooms in a busy street, close to the city center, with elevator, breakfast was continental, nice fruitsalad

Prós: staff was very nice and accomodating to change room type. It's a bit old, but it's clean and for the price, it's very good. the free parking in the backyard is a plus. breakfast is varied.

Contras: Hotel is a bit old, and the pillows weren't the most comfortable. but these are minor issues.

Prós: The staff was very kindly and happy. The room was also good.

Contras: Air-condition would be nice.

Prós: proximity to the center and price. Helpful staff.

Contras: The hotel was tired appearance. and the rooms were very small.

Prós: The bedroom is fairly spacious as European hotel rooms go. The breakfast was very good. The bar/lounge area is very inviting.

Contras: Our room (#4) was the first in the hall and beside the elevator so there was some noise as other guests came and went. It was over the breakfast room and there was no sound from that so except for the door/hallway the rooms seem to be well insulated. Also-there was only a desk chair so no comfortable place to sit in the room.

Prós: Very nice, traditional hotel in the city centre. Rich breakfast buffet with local bread and jam. Helpful and very friendly stuff.

Contras: The only thing I missed was a water cooker and some tea bags in the room. And the fridge of the minibar was really noisy, so I had to unplug it to be able to sleep.

Prós: Do profissionalismo e competência dos funcionários

Prós: A localização era excelente, mesmo no centro da cidade. O pequeno almoço era bom, com produtos frescos e com variedade.

Prós: Da frescura do pequeno-almoço.

Contras: Aviso do horário do restaurante pouco visível.

Prós: Location is good. Quite quiet. Stayed before so know what to expect.

Contras: Breakfast is rubbish!

Prós: We arrived late & the receptionist found us a restaurant near to the hotel which was very helpful.

Contras: Nothing to report

Prós: Quarto grande e bem limpo Pequeno almoço 5 estrelas

Contras: Nada a apontar

Prós: A classic somewhat upmarket hotel but quite nice. We stayed there for one night at the end of our trip so we wanted a bit more luxury and we sure did get it. It's not one of those modern design places that are popping up in Ponta Delgada. It's right in the heart of the old town so an ace location. The room was very nice with comfortable beds. The bathroom was huge and very comfortable. Breakfast was nothing spectacular but I wouldn't call it basic either. The staff was very professional.

Contras: The breakfast room was like a basement, a well decorated basement, but still a basement. Other than that I can't think of any downsides. Maybe this one: we didn't have a car there but if you do, the old town has a serious lack of parking space and the hotel has none.

Prós: Great, convenient location. Very friendly staff. Gave us a bagged breakfast since we had to check out early. Great perk to a travel day!

Contras: When I turned on the shower, the spray head moved quickly upward and soaked the towels. I tried to get it under control but it did not want to stay in place. By the time I was done with my shower I had wet towels and a puddle of water on the floor almost to the door. It was late and my husband was sleeping so I didn’t want to call housekeeping or maintenance. Not sure what the fix would be.

Prós: A localização

Contras: O pequeno almoço com pouca reposição e sem fruta fresca e saborosa que há nos Açores. O café expresso que tem que pagar ao pequeno almoço , o que não parece justo. Bastante barulho quer exterior quer interiormente.

Prós: Great location, very comfortable hotel in central Ponta Delgada. We also enjoyed the breakfast buffet.

Prós: Boa disposição e simpatia

Contras: very poor quality/price relationship

Contras: Falta de qualidade apresentada ao nível dos serviços, como de pequeno almoço, dada a categoria do Hotel (4 estrelas).

Prós: localização

Prós: Localização, preço e simpatia.Trata-se de um hotel quase familiar

Prós: Do quarto. Não são todos assim, mas o meu era muito grande.

Prós: Very central and close to all amenities the town can offer. Good value, very friendly and helpful staff. Good choice.

Prós: Fantastically helpful staff at reception, room attendants etc. and a great location that more then compensates for the lack of seaview.

Prós: Really central, near everything: monuments, parking possible in the street above, municipal market one street away, shopping center 50 ft away, restaurants all over the surroundings! A very nice hotel where to stay and from where, simply walking, you can reach everything to satisfy your needs, from lunch or dinner or shopping or parking, visiting museums or going to the theater (2 streets above). Fantastic staff, helpful and very efficient and nice breakfast (buffet). Enormous room, very clean and quiet!

Contras: Internet was not available (pc was not working); breakfast could have more regional choices (local cheeses and pineapples could make it even better!); no spa, no sauna, no pool which is somewhat usual on this sort of hotels (4 stars)

Prós: I found the space very well cleaned and organized.

Contras: There was a strange old guy in the room that made a lot of noise. But it had no relation at all with the hostel. It was poor human behaviour.

Prós: Great base location, modern renovated historic building with parking, right next to fantastic garden. 24/7 front desk staff, super cheap accommodation, handy to farm market for great local food and wine which you can bring back and use their kitchen to prepare your own food if you like. Great eco-friendly place. Spotlessly clean, many great lounge areas, church bells and birds to wake you up in the morning. Great facility.

Contras: A towel would be fantastic, and a great local map on the wall would be helpful.

Prós: Very nice room with comfortable bed for very good price. Bathroom was very clean. Breakfast was ok. Locations is good- close to shopping center- 5min; 8 min to historical center.

Prós: Staff was really friendly, easy check-in payment process, great location to the center area which was decorated with Christmas lights and pretty. Could walk to the center very easily from the location.

Contras: The hostel is a little hard to find as there is a parking lot Google takes you to and says you're there but you can't really tell. The hostel is located above the parking lot so look up and you'll find it

Prós: Like all other Pousadas in Açores, it has a nice warm and comfy vibe, good and clean conditions and nice staff.

Prós: View from balcony Sunset and sunrise

Prós: I was only in the hostel for maybe 6 hours, I showed up late and had another plane to catch the next morning. Check in was quick and easy, the host was very friendly.

Contras: The hotel pickup was very easy but a little expensive, I would probably just get a taxi next time and save some money. But no real complaints.

Prós: the building was great

Contras: mattresses saggy and buckled like hammocks on the weak wire mesh frame ..

Prós: Café da manhã excelente, local acessível, segunda vez que me hospedo neste mesmo local, recomendo sempre!!

Contras: Estudantes que estavam no local fizeram barulho nas duas vezes que me hospedei!

Contras: The walls of the hostel are wallpapered with tipps how to behave sustainable yet they serve jam and butter portioned in those small plastic packings.