hotéis em Ponta Delgada (Açores)

Prós: The breakfast was a little treat... sweet and sour aery morning full of goodies to recharge energy.. The Staff all friendly and always helping .. and alla hard worker to keep the place nice and clean.a Little gem in the city centre easly to walt to the marina and all shop at the city centre. a little swimming pool in an amazing garden. The best comfort and feeling i ever had... averybody make you feel home .. Every day the chefs propose different kind of Family dinner good if you don't want spent a lot money and feel happy to socialize whit other travelers.. around the big table. thats is an Amazing thank you to have the best hostel i ever see.

Prós: Breakfast was awesome and location was convenient to lots of great restaurants!

Contras: Limited wifi

Prós: The garden with the pool is amazing. The breakfasts are absolutely delicious. The hostel organize the day tours through the island and tasty dinners. All the staff is nice, especially Fillipe and Martina and everyone from kitchen. Great vibes here. Very good for socialize with all kind of ages.

Contras: I would improve in the future the bunk beds, they are really beautiful, new, wooden, just if you are on the lower one (which i normally prefere), you cannot sit comfortably as it is not high enough. A little shelf next to the bed for telephone, glasses... would be usefull too.

Prós: Very good reception. Great ambience. Super friendly. Great breakfast! Fantastic garden. Highly recommended.

Prós: They did try with the breakfast but it wasn't thought through. I couldn't tell who was in charge. A stronger leader is required to direct proceedings. The atmosphere appeared to be very friendly.

Contras: The breakfast arrangements were disorganised. I was presented with food that I had not requested. They were unable to provide me with what I requested such as meat or cheese. Some of the staff seem to be unable to communicate with their customers. Not being able to lock up my possessions in my room made me uneasy and not able to fully relax. The noise from the entertainment rooms on the ground floor could clearly be heard in the dormitory but it did stop at a reasonable time The breakfast table was insecure and unsafe. I wasn't convinced that there were adequate wash rooms. The light fitting in the bathroom was unsafe. The photographic exhibition wasn't just of the Azores.( amissed opportunity)

Prós: A experiência toda foi muito agradável! O café da manhã é cuidadosamente preparado pela staff mais querida da ilha e partilhado numa grande mesa coletiva onde se pode conhecer melhor os outros hóspedes. Um lugar de muito alto astral gerido por uma equipa que parece gostar muito do que fazem! Recomendo fortemente o tour que é organizado exclusivamente para os hóspedes com uma guia muito simpática e conhecedora de lugares especiais da ilha. A casa, a decoração e a hospitalidade são bastante convidativas a passar mais tempo no local.

Prós: Pequeno almoço Jardim exterior Localização

Contras: Quarto pequeno para 2 pessoas com malas. Quarto com cheiro a mofo

Prós: Localização, estrutura, café da manhã!

Contras: A cama do meio do quarto coletivo é bem desconfortável pra subir e descer.

Prós: Staff atencioso, pequeno-almoço top, espaço muito agradável

Contras: Partilhar um quarto não é uma boa opção! Mas foi a minha e não gostei. Para quem tem o sono leve, não recomendo..

Prós: The owner Philipe is very friendly and he takes care of guests. Also other staff members. The place is perfectly clean, beautifully decorated, new towels and bed linens. We had a comfy double bad and a nice private bathroom. Breakfasts were delicious, served in the garden, every day one different main dish besides cereals with yogurt, fresh fruits and pancakes (every day different). Hostel is ideally located, just few steps from the main square. Although we’re over 50 y.o. and for my husband it was “the first time experience at the hostel”, we both like this place and can recommend even to demanding guests.

Contras: Nothing

Prós: Excelente Pequeno Almoço e instalações.

Contras: Sem sinal de Wi-Fi no quarto e o quarto reservado não corresponder aos das fotos.

Prós: Delicious breakfast, super friendly receptionist, great design, very comfortable location. I will come back if only I am again in Ponta Delgada

Prós: Rooms, decor, staff. They bake fresh cakes every night for the breakfast next day. There's always water available to replenish. The backyard was nice place to sit and relax.

Contras: All good

Prós: A experiência que tivemos no Hostel Procyon foi impecável. Atendentes muito prestativos, acomodações bem confortáveis e limpas. O pequeno almoço era maravilhoso, com croissants, pães diversos, queijos da região e compotas variadas. Além de muitas opções de bebidas, frutas, iogurtes e cereais. Percebemos que a decoração do local foi criada com muito cuidado e afeto. A equipa estava sempre à disposição para nos ajudar com dúvidas sobre rotas e lugares para se conhecer na Ilha de São Miguel. Foi uma estadia muito agradável e alegre! Voltaríamos!

Prós: We had a super nice stay in the Procyon hostel. We stayed in a mixed dorm in super comfortable beds. The breakfast was amazing. We loved the variety of bread, jam, fruits & cereals. Every other day they offered scrambled eggs or pancakes. The staff was simply amazing and welcomed us warmly. They did our laundry and lent us additional towels for the hot springs. The kitchen was perfectly equipped. Parking is free in the area around Procyon. The hostel is super stylish and seems to be very new. Thank you for a nice week at your place.

Contras: Only the WIFI in the dorms could be better. But it worked perfectly downstairs.

Prós: Do conceito geral do hostel Da simpatia Da higiene e limpeza

Contras: Não houve nada que não gostasse

Prós: Atmosphere and staff were excellent. It's a nice, clean place on walking distance from the city centre.

Contras: The only 'bad' part is that the room gets very hot at night.

Prós: Very cozy hostel. Feels like home. Staff is very friendly and they keep the place super clean as well. They organize occasionally some group activities which you can join.

Prós: Maravilhoso atendimento da equipe, muito atenciosas e solicitas. Localização muito boa, no centro de Ponta Delgada.

Prós: Os vossos pequenos-almoços que saboreámos nos 2 últimos dias era farto e variado. Pessoalmente (como sou viciado no café, foi o que menos me satisfez, pois gosto de café forte: um verdadeiro CAFÉ. Quanto ao resto, tendo em conta também os preços inflacionados desde há 3 anos a esta parte em todo o universo Açoriano, só duas palavras: MUITO SATISFATÓRIO. Considero que a política açoriana no que respeita ao turismo deverá ser revista rapidamente, sob pena de se perder a chamada "galinha dos ovos de ouro"; seria uma pena tendo em conta as maravilhas que a natureza tão generosamente vos ofereceu. O que eu quis dizer com isto, muito humildemente e sem críticas, é que se deve ganhar dinheiro, sim, mas sem ser GANANCIOSOS. Penso que consegui passar a mensagem carinhosa a essa gente genuína que me habituei a admirar e respeitar e essa terra que eu amo e que visito regularmente. Muito obrigado pela vossa simpatia que, isso sim, é mesmo ÚNICA!!!

Contras: Já escrevi atrás: o café, claro!

Prós: The location was very close to the city center, gas stations, airport, and restaurants. The staff are super friendly and very helpful. Would stay here again.

Prós: Comfortable, clean space. The staff were incredibly helpful.

Prós: Very comfortable beds and extremely helpful staff!

Prós: Breakfast and staff were great.

Contras: Was a bit hard to find. Google pinpointed it at a location a bit further away.

Prós: The hotel was beautiful, the rooms were clean and very nice, and the staff was very friendly and accommodating. The location was very close to town with lots of shopping, restaurants and points of interest nearby.

Contras: Nothing. It was all great!

Prós: Localização. Pequeno almoço. Piscina. Bar. Pessoal

Contras: Casa de banho do quarto sem bidé. Duche que deita água para fora. Cama demasiado mole, embora menos mole que em anterior estadia neste hotel.

Prós: All was good

Contras: Nothing

Prós: The location of the hotel is perfect. It is walking distance from places to eat. The staff was phenomenal. Extremely professional and always ready to help.

Contras: Breakfast buffet could have more variety, seemed little limited

Prós: Everything !!

Prós: Quarto e instalações em geral

Contras: Os empregados do bar no lobby Grande demora no atendimento

Prós: Everything was excellent, you can tell that there is a high level of service that they (the staff) strive to exceed.

Prós: Staff, hotel, facilities, food all great

Contras: nothing

Prós: Very good hotel reflecting it's 5 star rating. Friendly staff and very good amenities. Location very central and convenient.

Contras: Nothing in particular.

Prós: Good location and nice views from our balcony. Nice food in the bar area. Efficient and friendly reception staff.

Contras: Big problem with servicing/cleaning our room. Three days it did not get done! Hotel gave us a nice ‘sorry ‘ gesture of wine and cheese but that did not remove the frustration. Also, the gym was poor. Low ceiling so my husband would bang his head when using the running machine. One cycle not working at all, the second one had a pedal which was noisy and half broken. The third one worked ok. Also a glass ceiling which made it very hot on a sunny day - perhaps turn the machines round the other way. We tried eating in the hotel restaurant one night only. We felt the food was pretentious and not very good - I couldn’t even cut my piece of wreck fish it was so hard. I did mention this to the Maitre D!

Prós: People location Ambience

Prós: The extra care from the staff. The service was excellent

Prós: friendly host who kindly gave us a lift to the airport, nice room with good lighting and access to garden. bikes available

Contras: repairs going on the road, and short walk maybe 30 mins to the centre

Prós: Lots of space, clean, good shower, garden area outside room, free parking nearby, being able to use kitchen facilities, friendly staff.

Contras: Would have liked to have used the courtesy bikes but one had a flat tyre (very minor issue)

Prós: Everything

Contras: Nothing

Prós: Lovely place. Perfect to rest and great location.

Contras: There was a lot of talking in the main hall downstairs late into the night and I was wanting to sleep.

Prós: Tudo! O Nicolau é mega simpático e deu-nos ótimas dicas!! E a Anabela é tão querida

Contras: Gostamos de tudo!!

Prós: The owner and the staff are extremely friendly, welcoming and helpful! The room was also very clean.

Prós: Everything. :) It was the best place in the whole island where we’ve stayed!

Prós: Great host, lovely place

Prós: Owner and housekeeper were very welcoming and helpful. Room had everything we needed. We had a lovely stay.

Prós: The host is very friendly and helpful. In addition, the location is relatively central and directly by the sea and therefore also recommendable.

Contras: We were unlucky because there was a road construction site right in front of our window so that our bed started to vibrate early in the morning and it was loud all the time. The host is not responsible for this, which is why this point does not carry so much weight. Furthermore the air conditioner smelled very unpleasant.

Prós: The rooms were immaculate and there was air conditioning. I also liked having a kitchen to store and prepare my food!

Contras: It was great, liked it all.

Prós: Do conforto do quarto, da dona Anabela e da localização maravilhosa. Um grande prazer!

Prós: Property was nice. Staff was wonderful. The owner is very welcoming and helps you with whatever you need. Laundry machine was free to use. Towels were provided. Lockers were also given.

Prós: Amazing and friendly host, clean and spacious room. Lovely terrace that is great for socializing and relaxing in the morning and evening.

Prós: Perfect stay in a really beautiful house, superfriendly staff, very clean, nice rooms, lovely terrace, good location

Prós: Very nice sympatic owner and also the other receptionist :), comfortable bed, renting bikes for 15€ per day, nice rooftop terasse, possibility to make a coffee or tea for free in the kitchen, very close to the city centre. In general, very nice place, highly recommended

Contras: Very thin walls, you can really hear closing and opening the doors, but since there were just 2 girls in the other room it was fine.

Prós: Perfect place to stay. Very clean, quiet, easy to get everywhere. Everything you need just there. Very nice owner

Prós: I only have great things to say about our stay here. The place feels like you are renting a warm, authentic Ponta Delgada apartment. We loved the upstairs patio area to relax in/have a glass of wine after a long day of exploring. The owner is incredibly welcoming and helpful-he treats his guests like family which is awesome. Location is close to lots of restaurants and the downtown area. Loved the beautiful artwork in the house. I would definitely stay here again in a heartbeat. Thank you for the hospitality and great stay.

Prós: Adorei o quarto numas águas furtadas. Quarto arejado, luminoso, limpo, acolhedor, decoração simples e de bom gosto. Cama muito confortável. Dormi muito bem. Instalações muito limpas. A pequena sala de estar com kitchnete está bem equipada e decorada. Casa de banho arejada, soalheira e limpa. Não faltou nada. Muita simpatia dos funcionários e do Pedro, o dono do alojamento. Localização excelente. Tive a sorte de ter o quarto só para mim, com muito sossego e muita privacidade. Tem terraço grande onde se pode apanhar sol e relaxar. Voltarei e recomendo!!! Obrigada pela excelente experiência!!!

Contras: Gostei de tudo!!! Estadia perfeit@!!!

Prós: Owner very helpful, knowledgable about advice of what to see on the island. Lovely roof terrace, nice and quiet and very clean.

Contras: The bedroom was a little hot in the evening, there was a fan on the floor that wouldnt reach any breeze to the top bunk.

Prós: Very welcoming and cozy guesthouse. Perfect to visit the island of Sao Miguel, very close to the airport and the center of Ponta Delgada. Everything inside is very clean and well maintained, there is everything you need both in the bathroom and in the kitchen, you can also wash your clothes for free and rent extra towels other than the ones given with the room. The house also has a beautiful terrace perfect for relax, dinner or breakfast. Ah, for all guests there is everything needed for breakfast (local tea, milk, cereals and biscuits) for free. The host Pedro is always very kind and available to help, give advice and satisfy any requests.

Contras: The only thing, a bit noisy guests as well as the nearby lively street could disturb light sleeps.

Prós: Recomendo vivamente este alojamento. Localização central, conforto, limpeza, mas acima de tudo a simpatia e disponibilidade dos funcionários. Um especial agradecimento ao Pedro pela forma como nos recebeu e acarinhou durante toda a estadia. Foi como estar em casa, longe de casa! Voltarei de certeza absoluta!

Prós: Very good

Prós: Ótima recepção, principalmente pelo horário. Organizado, confortável e excelente custo benéfico.

Prós: Wonderful experience, great accommodations, exceptional staff, loved Sao Miquel & can’t wait to return!

Prós: Quarto amplo e zona pequeno almoço com óptima vista

Contras: Portões entrada amplos mas estrada estreita e perigosa para entrar de carro

Prós: The staff basically saved our trip to the Azores, after we had some troubles with our airline tickets. Outstanding B and B. Excellent for kids / families.

Prós: Excelente localização. Pessoal simpático, atencioso e sempre disponível. Uma aposta segura para quem quer desfrutar de um ambiente tranquilo, seja em férias ou negócios. Recomendo.

Prós: Atendimento excelente

Prós: Ambiente muito confortável. Funcionários profissionais e prestáveis. Pequeno almoço excelente.

Prós: The location was great, close to town but on a nice quiet street. The staff were nice and accommodating and the breakfast was yummy.

Prós: This will be long. But worth reading if you’re going to Sao Miguel. This hotel is beautiful and charming. The decor is lovely and all details are cared for incredibly well. The rooms are spotlessly clean and cozy. The breakfast buffet is exceptional - it changes every day, and everything is fresh and delicious. It’s also presented beautifully. All of this was really great. However, the people who work at the hotel made our stay. Margarida is amazing. We assumed she owned the place by how much work and heart she puts into everything. She and Stacy went above and beyond to help us with every request for advice or restaurant bookings or activities. They are very warm and seem to genuinely enjoy helping guests have a good experience while visiting Sao Miguel. They gave very good tips for places to go based on talking with us and understanding our interests (e.g. Stacy recommended a beach that was a real escape, situated below a jungle-like forest and surrounded by beautiful, very dramatic coastline, with very few people). Every member of the staff is very kind and helpful. You feel very welcome and relaxed. They’ve managed to create a unique atmosphere. I should also mention that Margarida and Stacy switched into overdrive when they learned it was my boyfriend’s birthday. We gave no notice and had a few unrealistic would-this-be-possible requests for the day. They went all out to try to make it all happen. They’re clearly well connected on the island and know it well. Margarida knew that I wanted my boyfriend to be able to have chocolate cake that evening at dinner and to avoid any chance of the restaurant selling out of their chocolate desserts, she personally delivered a chocolate cake to the restaurant in the afternoon as a gift to us. Imagine! If you’re going to Sao Miguel, I can’t recommend this hotel highly enough. Thank you Margarida, Stacy, Joao, everyone! -Molly

Prós: The staff were exceptionally helpful, especially with Restauraunt suggestions and day planning - all this in English as our Portuguese was almost non-existent. The older building is beautifully adapted to its current function. We were there very early in the season -first week in April and almost the only guests - yet we were treated to a lavish feast of a breakfast which changed daily.

Contras: Thankfully, our bedroom had a separate, very quiet convection heater as the building was not using its central heating unit; thus the bathroom was quite cool - and humid - making it difficult to dry washed clothing, - and cold’ish to shower in.

Prós: Pequeno-almoço excelente. Staff excelente. Limpeza impecável. Recomendo.

Prós: - Beautiful grounds and setting - Delicious breakfast with variety of specialties - Nice pool area - Great hospitality

Prós: We arrived at midnight at the airport but there was still waiting someone to welcome us at the hotel (with umbrellas and all since it was raining a lot). Excellent breakfast with fresh homemade products (cakes, juices, eggs, jams...) with a lot of choice in a very nice setting. Helpful and very kind staff.

Prós: The property was clean, modern, great location

Contras: The outdoor pool was too cold that no one including ourselves used it. The indoor pool wasn’t available to guests unless you purchased a spa treatment, which we didn’t realize until we got there.

Prós: all of it

Contras: All of it

Prós: Everything was exceptional

Contras: Not much

Prós: The views were spectacular and the hotel was located near everything

Contras: The staff was very nice and helpful but sometimes slow service

Prós: Antonio the concierge was wonderful in detailing where to go but hotel is located next to main city in the island. If you want to experience the volcanic spas and nature go to Tera Nostra Hotel..that is an incredible place

Prós: Breakfast buffet was very good. Delicious bread. Unfortunately it was impossible to have a "hot" coffee. Too many people, and very few servers.

Contras: Rooms are very cold and impersonal. For families, the surroundings had no greenery. Only buildings

Prós: BOA LOCALIZAÇÃO, JUNTO À MARINA E PERTO DO CENTRO DE PONTA DELGADA. A SIMPATIA DOS FUNCIONÁRIOS E AS COMODIDADES OFERECIDAS FAZEM COM QUE CLASSIFIQUE O SERVIÇO PRESTADO COMO EXCELENTE.

Contras: NADA A ASSINALAR

Prós: Bom pequeno almoço. Vista agradável. Excelente localização.

Contras: Falta de eficiência no serviço prestado no bar Whale Watching.

Prós: Muito bem localizado, quartos grandes, cama confortável e espaçosa.

Contras: Constante falta de toalhas na piscina. Apesar de sempre nos terem disponibilizado toalhas na piscina, no momento em que pedíamos estavam sempre "esgotadas", sendo entregues uns minutos mais tarde.

Prós: The staff was super friendly & very helpful. Their recommendations for restaurants in the area was excellent. The hotel had a nice gym & spa that we also enjoyed using. Breakfast was delicious and we loved the fresh omelettes that were made to order.

Contras: The location of the hotel was a bit of a distance from the center of town, so it was always a walk to get to restaurants or shops.

Prós: A excelente localização, a simpatia dos funcionários, o pequeno-almoço.

Prós: O pequeno almoço era excelente, no entanto, solicitamos produtos sem lactose no momento da reserva e a oferta era muito reduzida, apenas nos disponibilizaram iogurtes de soja naturais e leite. Todos os dias da estadia (6 noites) pedimos se poderiam disponibilizar manteiga ou queijo sem lactose e foi-nos dito sempre que o chefe ia tentar encomendar. Sem sucesso!! Tudo o resto foi excelente e pretendemos voltar.

Contras: Da pouca oferta de produtos sem lactose ao pequeno almoço.

Prós: The owners were so kind and helpful. They really made us feel at home during our stay. They were also extremely helpful after our stay - they provided recommendations and maps for other parts of Portugal that we planned to visit and put us in contact with individuals to help with some questions that we had.

Prós: Very welcoming and friendly place. Beautiful traditional rooms and delicious breakfast. Lovely experience and would certainly come back!

Prós: Breakfast was excellent. Nice variety of options available. Staff was very friendly and helpful. A short and scenic walk to restaurants on the beach. Beautifully remodeled building which maintained a lot of the historic character.

Contras: A little outside the city center so less options nearby. While parking is plentiful in the area, the street is a bit tight right in front. It probably adds to the charm in the end but takes a little to get bags in and out.

Prós: The staff were absolutely fantastic, gave us great recommendations and made lots of bookings for us. We really felt the personal touch. Breakfast was excellent and the one supper we had was delicious. Overall a brilliant stay.

Contras: The location is slightly out of town however we enjoyed a waterfront walk into Ponta Delgada and we had a hire car.

Prós: We liked everything. Jose and family couldn't do enough for their guests. Lots of helpful local advice. Booked our car for us. Relaxed breakfast times so no need for alarms. Delicious and varied food at breakfast. Beautifully decorated rooms. The local area, in fact the whole island felt clean and safe and is so easy to drive around.

Contras: We didn't like leaving.

Prós: Very welcoming and friendly place. Beautiful traditional room - quiet and spacious. Delicious breakfast with fresh fruit, freshly baked pancakes and eggs & bacon. Good location with parking spaces available nearby.

Contras: /

Prós: Large , unique , clean room . We were very comfortable and found it hard to leave ! Jose is wonderful , he has great recommendations to make your stay an absolute blast

Prós: Sem dúvida a simpatia e atenção por parte de quem nos recebeu. O pequeno almoço era excelente.

Prós: Historic,chic,artistic atmosphere ,wonderful personal hospitality

Prós: The Solar was very comfortable, a short walk to the beach and city center, and quiet. The hosts, Jose and Eduarda, were absolutely fantastic. The dinners that Eduarda prepared were superb, some of the best food I’ve ever had! Jose was very helpful in arranging drivers and tours, and personalizing your experience. Breakfast in the morning was great as well. Our room was large and clean, and beds were comfortable. The small sitting atrium off our room was a nice touch as well. I would absolutely stay here again, and I cannot say enough good things about this property and Jose, Eduarda, and the staff. They even packed us a picnic lunch when we went hiking! They had great local recommendations and helped with making reservations. Excellent all around.

Prós: Our hosts were wonderful, kind, and very accommodating. They went out of their way to help us plan a great time on Saõ Miguel, with travel advice and booking reservations for us. The room was great; the historic building was very special; and the breakfasts were phenomenal (with different treats every day). The best day of our entire trip was the cooking class and dinner hosted here. The class was fun, the food and wine was amazing, and the connection and camaraderie we had with our hosts and the other guests made the trip unforgettable. We're so glad we stayed here!

Prós: The hotel is in an excellent location. Great restaurants, cafes and sites very close by. It was a quick taxi ride over from the airport and very close to the historic center. It is also next door to a fabulous restaurant, Casa da Rosa. The room was big and the bathroom had a great shower head. The check-in and -out process was quick, and the staff were very friendly and helpful. We didn't spend a lot of time in the room, mostly just to sleep in while we explored the city.

Contras: There was no air conditioning in the room, which is the norm for the area and I understood that. But there wasn't a screen on the window, so leaving it open began a problem with bugs. So it did get hot in the room.

Prós: Great customer service

Prós: Late check-in quite fast and, knowing we'd leave the very Next morning, they offered straight away to book us a taxi. Room super clean, good breakfast...a nice place to stay for sure

Prós: Funcionários muito simpáticos. Instalações com.muita higiene e confortáveis. Adorei! Obrigada e prometo regressar. Bem Hajam!

Prós: Adoramos tudo, A limpeza impecável, até o miminho das toalhas de praia que podíamos levar para eventual banhos que fizéssemos e no outro dia estavam outras colocadas lavadas. A localização excelente a 5min do centro. Como saímos muito cedo no ultimo dia e não estava na hora do pequeno almoço, ficou preparado um mini pequeno almoço para que não saíssemos do hotel em jejum, Nem todos têm esta amabilidade. A funcionária da receção acho que o nome era Patrícia de uma delicadeza e simpatia sempre pronta a ajudar, inclusive ajudou-nos a fazer o chek-in de volta, de invejar muitos hotéis de 5 estrelas. Acho que é uma mais valia para o hotel, desejamos a melhor sorte para a vida com tudo de bom. Mais uma vez obrigado Patrícia. Voltarei seguramente a este hotel e recomendo a toda as pessoas. Obrigado hotel Alcides

Prós: decoração e conforto do quarto

Contras: de não ter sido servido pequeno almoço ás 6h da manhã

Prós: Muito variado e com boa qualidade nos produtos. Excelente atendimento e ajuda quando soliticada.

Contras: A janela dos quartos poderia ter cortinas com maior cobertura da luz à noite.

Prós: O serviço de restaurante de excelência.

Contras: Nada a dizer.

Prós: I am always happy to stay at and satisfied with the services of Sr. Pedro and his staff. Your receptionist, JORGE, was pleasant, organized and efficient in checking me in and with helping me with a booking for next year for 8 friends and three rooms for next July 2020. I am always happy to stay at Hotel Alcides and like the new renovations to the hotel. Thank you. Fernando Saldanha.

Contras: Nothing at all.

Prós: Acolhimento à chegada 5 estrelas! A menina da recepção é super eficiente e de uma simpatia extrema. Bom tamanho de quarto, as toalhas de banho são grandes (cada vez mais raro de encontrar), chinelos à disposição. Pequenos detalhes que nos surpreenderam pela positiva. Limpeza da casa de banho estava impecável.

Contras: No quarto havia alguns cabelos no chão.

Contras: We booked the hotel because of the 24-hour reception and breakfast. We left the hotel before 5am. the receptionist was asleep, we could not have breakfast, there was a problem to check out

Prós: The hotel met all our expectations! Good breakfast, nice and clean room and bathroom.

Prós: Muito perto da marinha. curta maneiras. amigável e pessoal. vista agradável.

Prós: Adoramos os funcionários, todos são muito educados e simpáticos. Tudo foi ótimo. Tivemos uma ótima estadia lá.

Contras: A única coisa que achamos que podia melhorar é o colchão. Pelo menos no nosso quarto, o colchão era duro, parecia que você sentia as molas e eles chiava muito quando você se mexia. Mas talvez fosse apenas a nossa cama. E ficamos por 13 noites.

Prós: So friendly and welcoming, made our honeymoon a delight! Ideal location near to the town centre and ocean, stunning ocean view, I would love to stay here again. The breakfast was fantastic (apart from the coffee!) with lots and lots of selection of food and fresh drinks. The coffee in the room was nice. Genuinely hope we get to go back to the Azores and this hotel again one day.

Contras: Coffee at breakfast was truly awful! But the rest was lovely.

Prós: Era tudo muito bom

Contras: O pequeno almoço de saída antes do horário de abertura podia ser melhor - bastaria ter um "mini bar" com uma seleção simples de cereais, pão, queijos, máquina de café etc num canto da sala de PA. Os conteúdos da caixa são muito fracos e não dá jeito nenhum estar a ir para o aeroporto com uma caixa grande de cartão na mão.

Prós: A localização com vista mar e a simpatia dos funcionários

Contras: Do pequeno almoço que entendo ter bastantes oportunidades de melhoria

Prós: Localização

Contras: O pequeno almoço não é o melhor para um hotel de 4 estrelas

Prós: Localização; Simpatia e disponibilidade dos funcionários

Contras: Louça do pequeno almoço pouco limpa. Além disso, a reposição de alguns artigos era demorada, embora não me parecesse que tal se devesse aos funcionários. Proponho que na entrada do pequeno almoço se coloque um aviso do género “Aguarde pela indicação da sua mesa”, de forma a evitar constrangimentos. Eu e a minha família esperávamos sempre para dizer o número dos nossos quartos e, posteriormente, que nos indicassem a nossa mesa. No entanto, durante este período de tempo, muitos outros hóspedes passavam por nós e sentavam-se nas mesas disponíveis sem sequer fornecer o seu número do quarto, tendo acontecido ficarmos sem mesa. Nos quartos é possível ouvir tudo o que se passa nos quartos dos lados.

Prós: Easy to check in. Location

Contras: Room was hot upon arrival and took a long time to cool down. No instructions as to it the fruit and drinks were complementary or needed to be purchased.

Prós: Centrally located to historic downtown. Easy walk to numerous sights and great restaurants...

Contras: They didn’t provide washcloths: you need to bring your own.

Prós: Cant go wrong with this one excellent stay

Prós: Great location, helpful staff

Prós: Relação hotel / mar

Contras: Distância do quarto ao elevador, porque fui com familiar de idade.

Prós: Cama

Contras: Piscina

Prós: Pequeno almoço com excelente qualidade e diversificado

Prós: It's probably the only place I've ever been were the service exceeds by far the expectations. Top service , common spaces really cute and the room fit for purpose

Contras: The bathroom could be renewed and more according with the room style

Prós: Lovely hotel! Very central yet still nice and quiet! Staff were very nice.

Contras: No free water in the room.

Prós: Comfortable room, good location, nice hotel

Contras: Although the hotel has a garage there arent always enough

Prós: Excellent location in center city. Good air conditioning.

Contras: Needs safe in room as well as better amenities, like tea/coffee maker in room. Found 1/3 box of tissues when I arrived and never replaced during stay.

Prós: The Lobby and common parts were beautiful. A glorious old Azorean vaulted building with the wonderful addition of a swimming pool in the courtyard. Comfy bed. Location wise it's great. Central, but quiet, within easy walking distance of the sea for a swim and all the restaurants and bars and cultural attractions.

Contras: My room was very tired. The carpet was stained. It felt much more 3 star than 4 star. Again the bathroom was a bit worn and ragged around the edges. The reception on arrival and leaving was a bit cold.

Prós: Friendly helpful staff, quiet location. Historic building well adapted to a hotel

Prós: Tudo

Contras: Nada a registar

Prós: The staff was super friendly. Breakfast was excellent. Beautiful decorated. Absolutely worth staying! And the hotel is situated next to the most beautiful church i’ve ever seen (on the inside).

Contras: Some minor malfunctions in the badroom: broken hairdryer, door didnt close but that was nothing in comparison to the excellent stay.

Prós: Boa localização e espaço confortável.

Contras: O serviço, no geral, deixa a desejar. Embora o café da manhã tenha uma variedade razoável (há poucas opções de frutas e nada de cereais naturais, como granola), a reposição (especialmente dos itens de maior procura, como croissaints) é lenta por demais. Na arrumação dos quartos, embora a limpeza seja satisfatória, não há o cuidado de reposição dos itens menos óbvios, como toalhas de mão e, mesmo, sabonetes. O cofre do quarto, aparentemente em decorrência de uma anterior necessidade de abertura forçada, simplesmente não tinha fechadura, o que equivale a sua ausência, embora nas informações por ocasião da reserva constasse como disponível. O restaurante do hotel foi utilizado apenas para um jantar e, neste, dos dois pratos pedidos, o primeiro (polvo) estava correto, ao passo que o segundo (ossobuco com arroz cremoso) veio literalmente morno. Apontada falha, o prato foi recolhido e trazido novamente cerca de 20 minutos depois (quando o companheiro de mesa estava finalizando a sua refeição), sendo constatado que o arroz estava em temperatura adequada, mas o novo ossobuco, embora ligeiramente mais quente do que o anterior na parte de fora, novamente estava frio por dentro.

Prós: The hotel is 100% a 4 star hotel with very good facilities and a super comfortable and clean room. Breakfast is spectacular, with plenty of variety and traditional products to complement a superb breakfast. Note that the hotel's newly-run restaurant is probably one of the best places to dine on the island (from the food to the friendliness and professionalism of the staff).

Contras: As a less positive point parking is limited but we never had problems parking near the hotel.

Prós: The restaurant facility served complimentary breakfast, which was a typical European style buffet with local fruits, breads, meats, cheeses, along with eggs, protein, and all the other normal accompaniments. The evening meal was a typical Azorean restaurant menu with a nice selection of well prepared dishes, good wine list, and adequate bar. Prices were moderate, food flavorful, and service was very good.

Contras: The shower/tub could have been a little larger, but is typical of most European bath facilities.

Contras: The A/C in the bedroom was on some sort of timer and would shut off every 2 hours or so at night. So we had to get up two or three times a night to turn it back on. The other A/C in the sitting room worked fine.

Prós: Beautiful and stylish restored house in a neighborhood 15 -20 minutes walk from the center of Ponta Delgada. Nice breakfast.

Contras: The building looked nice, so stylish, with nice furniture and decor, but the room we stayed in (Blue vintage) was very small and with so little ventilation, and at street level. Surely there were other better rooms but in our case, I'm sorry but I can't say more.

Prós: Excelente pequeno almoço Simpatia no atendimento Boa localização Limpeza excelente Bom ambiente

Contras: Cama um pouco desconfortável Janelas não têm persianas, o que se torna incomodativo quando o sol nasce

Prós: The room was cleaned everyday. The staff is very nice. The breakfast is very good.

Prós: Good location, very helpful and friendly staff

Contras: Sheets were rough and better bathroom supplies

Prós: Modern design Good price Close to the airport (no noise)

Contras: Breakfast was basic, but I don't think a lot of people who stay here expect breakfast Airco wasn't working in one of our rooms

Prós: A simpatia dos funcionários; a limpeza; o pequeno-almoço era razoável.

Contras: O quarto era muito quente e não tinha ar condicionado. Não era o que estava à espera, uma vez que era um quarto triplo, mas apenas possuía camas individuais. Muito barulho na rua.

Prós: Nice place for a short stay, as our room, nice and clean, was in fact very small. Breakfast was rich and with many fresh products, fruit, salty and sweet items. Really liked it! the place is not exactly in the historical center, but this can be reached by a short walk (15-20 minutes). Quiet and apparently safe. It is also very easily accessible form and to the airport.

Contras: The room we had was a bit tiny, but for a short stay it's ok.

Prós: O staff é super simpático e disponível, deram imensas dicas sobre as diferentes zonas dos Açores. A qualidade-preço é incrível - um hotel com pequeno almoço próximo do centro a um preço acessível é raro. Portanto, optámos por ficar 4 noites. Os quartos eram espaçosos e limpos com decoração simples e bonita. As camas e almofadas eram confortáveis. O pequeno-almoço era bastante completo.

Contras: O sistema de ar condicionado não está optimizado em alguns quartos e como temos que desligar acaba por ficar muito calor. Um dos wc que nos calhou era muito pequeno, apesar do quarto ser enorme.

Prós: Gostei do grande profissionalismo dos colaboradores. Da limpeza do espaço. Grande nível. Um dia voltarei lá.

Contras: Nada a apontar.

Prós: A localizacao e perfeita, relativamente perto do centro em que facilmente se vai a pe a qualquer ponto de Ponta Delgada. O staff e 5 estrelas, e assim que chegamos deram-no imensas recomendacoes e dicas para os dias que passamos em Sao Miguel. O pequeno almoco era simples mas tinha todos os essenciais. Recomendo, e em termos de qualidade/preco achei bastante aceitavel! Obrigada

Contras: Relativamente ao frigorifico do quarto, apesar de ser bastante util, fazia bastante barulho, o que durante a noite se torna um pouco incomodativo. Seria bom tambem que houvesse uma cortina no chuveiro, apesar de ter o vidro num dos lados, o chuveiro e relativamente pequeno para evitar que saia agua para o chao da casa de banho.

Prós: Da localização, staff muito simpático. Bom pequeno almoço

Contras: Ficámos no green vintage. O colchão não era confortável, quarto muito quente sem ar condicionado (no entanto tiveram atenção de colocar uma ventoinha). O extrator da casa de banho era muito ruidoso. A vista do quarto era para os caixotes do lixo.

Prós: Simpatia do staff, limpeza, do quarto.

Contras: O WC deveria ter um pouco mais de luz junto ao espelho/ lavatório Ausência de AC no quarto. Existência de uma ventoinha que tinha um desempenho satisfatório

Prós: Grande apartamento e uma otima paisagem sobre o Mar. Pequeno almoço excelente

Prós: O espaço o asseio o conforto e a vista excelente

Prós: Gostei de tudo! Simplesmente maravilhoso este alojamento... Uma vista fantástica... Recomendo!

Prós: Excellent location and friendly staff

Prós: Para além da boa localização com uma excelente vista, o asseio dos quartos e excelência de profissionais que nos acompanharam durante a semana em particular o sr. André Andrade!

Contras: Nada a registar

Prós: The staff were great, parking was free , the terrace and view were nice, Location i Was good , you got a fridge, a stove, tools needed if u wanted to make breakfast

Contras: The kitchen sink wasn't working properly Not enough dish soap nor kitchen towels Housekeeping need to be consistent Some did great job ,some didn't cover basics

Prós: Tamanho e cama casal

Prós: Estúdio sossegado com comodidades adequadas, espaços verdes cuidados, piscina grande e boas paisagens adjacentes.

Contras: Da curta estadia

Prós: Staff muito simpático, competente e disponível para pedidos especiais. Alojamento limpo, bem mobilado e confortável. Localização tranquila, mas com bons acessos.

Contras: Nada de negativo a apontar. Cozinha podia ter um pouco mais de talheres (faltava p.e. faca de descascar e tábua).

Prós: A destacar a simpatia dos funcionários e a limpeza. Boa localização

Prós: Da recessão localização., das instalações

Contras: Preço

Prós: Excelente localização. Relação qualidade preço Simpatia dos funcionários. Boas infraestruturas 5*

Prós: Do estacionamento para os clientes Das piscinas Da limpeza Da celeridade em comunicar o pedido especial na reserva

Contras: 1. Do berço não estar bem montado e o bebé ter caído. 2. Do chuveiro não ter uma pressão de água aceitável. 3. No pequeno-almoço a funcionária não indicar que existia cadeira de bebé e quando encontrei ter de fazer corrida de obstáculos para a levar para mesa. 4. Da funcionária nos indicar uma mesa toda suja e não limpar nem colocar nada, pratos, canecas, talheres, etc... 5. Da pouca variedade no pequeno-almoço, por exemplo pão só tinha duas variedades. 6. De publicitar no wc disponibilidade de sabonetes e outros, e afinal só tinha doseador. Paguei cerca de 150€ por uma noite esperava muito mais, sobretudo sendo um hotel de 4 estrelas.

Prós: Quiet, nice team and very good breakfast !

Prós: Comodidades, localização e simpatia. O pequeno almoço era bom, apesar de ter achado caro. Disponibilizaram um ferro de engomar e uma tesoura, a pedido.

Contras: Um pouco quente entre os corredores. A estética do interior poderia ser mais moderna,

Prós: As comodidades

Contras: Nada a assinalar. Gostei muito

Prós: Bom: Só lamento não servirem almoços e jantares.

Prós: It was a pleasure to stay here: 10 min from the airport, good breakfast, city market is 5 min walk.

Prós: DA VISTA

Contras: No 607 não funcionou i wifi

Prós: Great breakfast!

Contras: Only Bar on site - restaurant closed except for breakfasts

Prós: The staff the pool and the view

Contras: I had no balcony.

Prós: Pequeno almoço Ótimo e a localização muito boa para andar a pé pela cidade.

Contras: Sinal Wifi estava quase sempre embaixo no quarto

Prós: Espaço.limpeza,boa localização

Contras: Poucos lugares de estacionamento

Prós: The room was large and comfortable

Contras: My stay was too brief to comment

Prós: We choose this hotel for a layover between flights to the mainland. 5 minutes drive from the airport and five minute walk to the Centre of Ponta Delgada. Had a nice diner in their restaurant.

Contras: Big business type of hotel, giving a bit of unpersonal sphere in the evening when we were there. While the room was very clean and comfortable, some parts of the building start showing signs of wear and tear.

Contras: Preços exagerados nos extras , tais como , estacionamento , roupões. No quarto existia sentopeia.

Prós: The hotel was very good, clean, tastefully decorated. The staff was very helpful and kind. Large room and a fabulous breakfast! Less than 10 minutes from the airport.

Prós: Funcionários muito simpáticos e disponíveis; boa localização e perto do aeroporto; pequeno almoço é muito bom com muita variedade; preço/qualidade é difícil de encontrar melhor em São Miguel.

Contras: A alcatifa dos quartos está suja em alguns pontos.

Contras: Um pouco modesto em termos de fruta.

Contras: Beds were ok..i found them too hard, pillows not so comfy either, breakfast was very fresh each morning, maybe a little more variety and it was difficult to find table settings.

Contras: No booking no momento da reserva pedi cama de casal e no hotel atribuiram-nos 2 camas individuais.

Prós: Modernity and gardens

Contras: Nothing

Prós: The staff was polite and welcoming.

Contras: The room was not ready and our luggage had been lost, so we needed clothing, etc. The staff did not give us clear directions to the mall and what should have taken less than ten minutes took over an hour. Specifically, directions were given to turn the wrong way on one-way roads.

Prós: Espaço muito agradável com um jardim maravilhoso

Prós: Localização. Bom PA.

Contras: Limpeza wc.

Prós: Pão d carne impecável num prego que não vou esquecer ...e a batata doce excelente Cama ideal para dormir descansar ter bons sonhos e acordar bem disposto pronto a realizara lós

Contras: Aceso da garagem pada o Hotel estava mais facilitado com ss portas abertas de acesso aos elevadores traseiros

Prós: The hotel is ideally located to visit the city and near the airport

Contras: Quite expensive for what it is It is not a real 4 stars hotel in my eyes Swimming pool is very small

Prós: Terraço para pequeno almoço muito agradavel.

Contras: Hotel mais perto de 3 estrelas que de 4. Elevador não funcionava em todos os pisos. Piscina fechada uma parte da manhã para maintenance.

Prós: Location is really very good. Just in Ponta Delgada city center. Good choice of products for a breakfest. Superb view from the top of the building. If you like to make a great sunrise picture over Ponta Delgada, the Talisman's roof is the best place to do so.

Contras: Inadequate price for the accomodation. Steps at the entrance and on the corridor which obstruct the way to the lift. This is especially unpleasant if you got a heavy luggages. No parking space for the hotel's guests. Took a while when I found a free, payable, parking few blocks away.

Prós: This hotel is comfortable, the location is magnificent, the room is huge and very relaxing. A good and very complete breakfast.

Contras: The hotel is a little bit old fashioned.

Prós: - The old part of the hotel a very nice building with very nice paintings, a must to visit. - If you have a room looking to the park, it is very enjoyable both day and night. - It is a great relaxation to have yr breakfast or dinner outside, almost in the garden, which is a public park.

Contras: - Breakfast area and service staff is not sufficient. Just half an hour before the closing time, the tables are not cleaned, left with dirty dishes, service staff can not answer yr requests. - New part of the hotel lacks character, whereas old part is really like a museum.

Prós: The location is great, right in the city centre. The staff was helpful.

Contras: The breakfast should be better considering the price you pay for your staying, specially if you go 30 min before the time-limit.

Prós: Nice and quiet area, no cars passing. Good restaurant and good breakfast buffet with a lot of choice. Helpful staff.

Contras: No view from our room(219). Fixed Shower head was to low for us( tall people).

Prós: RESTAURANTE ÓTIMO. BOA COMIDA A PREÇOS JUSTOS. ÓTIMA LOCALIZAÇÃO. O ESTACIONAMENTO DO HOTEL A 6 EUROS POR DIA VALE A PENA.

Prós: Breakfast was very nice. Rooftop pool was decent with a basic little exercise set up. AC worked well

Contras: We had two single beds pushed together rather than a double

Prós: Property was situated in a location where you could quickly/easily walk to other areas in town.

Contras: Parking was difficult to find, property located in downtown area.

Prós: Room and location was great. AC was broken and there was not enough power outlets in the room. We were given a basket of fruit in our last night as a sorry for the broken AC, i thought that was pretty cool. We left for the airport before breakfast, the staff prepared us a breakfast to go the night before. Thumbs up for that. Will definitely stay here again when i come back to Ponta Delgada.

Contras: Broken power outlet and broken AC

Prós: Friendly staff they very helpful breakfast was included on the room and it was full breakfast to bad I only stayed there two nights they have a pot in the room if you want to make your own tea plus a courtesy bottle of water I would stay there again

Contras: Drop down on room prices