hotéis em Benidorm

Prós: Best of all pools and gardens! Excelent breakfast.

Contras: Check in not before 16 o'clock. I never have seen this before. Latest normally is 14 o`clock. I thought that I pay for one day and not just for 20 hours. Pools are closing at 7pm. 8 would be reasanable. 7 in summer is just mid afternoon.

Prós: The bed size Food was amazing Service Staff helpful and polite

Contras: I e mailed prior to arriving No response

Prós: The pool and surrounding area

Contras: I’d like to have seen a bar as beautiful as the pools to sit round in the evenings. The only bar open was nothing special compared to the rest of the hotel

Prós: This was a beautiful resort property. The food was exceptional as was the service and staff. Beautiful pools and spa facilities in a lush private tropical setting away from the low class resort of Benidorm.

Contras: No dislikes other than poor entry key system.

Prós: The Gardens, swimming pools, The restaurants, the service and the quality of the bed!

Contras: Not all restaurants are open everyday.

Prós: The hotel is beautiful as are the rooms

Contras: The food at the pool and bars is very expensive and very poor. Drinks are silly expensive, €62 for 4 gin and tonics, €5 for a coffee. Service round the pool poor. Our room was supposed to look over the pool but all we could see was foliage right into the balcony!

Prós: Beautiful gardens and pools. Calm and relaxing even tho buzzy. Breakfasts good, big room with super comfy beds and the most friendly staff you could ask for. Nothing.

Contras: Nothing. Didn’t want to leave!

Prós: The decoration, the suite, the massage

Contras: The service was extremely poor. We just stayed there for 2 nights and had numerous examples that this hotel shouldn’t be having 5 stars. The service was really bad (more than one hour waiting to be served a cocktail by the pool in the “VIP area”, asked for a one extra hour to check out and said that we could use their facilities - and we couldn’t because they were so dirty, understaffed). Really disappointed with our stay and definitely won’t go back

Prós: Clean

Contras: Not as spacious as you would think. Doesn’t need to be as expensive as it is for what it is.

Prós: Everything was perfect! The strawberry daiquiris poolside are amazing

Contras: Wanted to stay longer :-(

Prós: The staff were excellent, nothing was too much trouble. Breakfast was 10/10. Bed very comfortable a great nights sleep.

Prós: From the moment we arrived until we left the staff were very helpful and friendly nothing was too much trouble and you were served breakfast with lots of choice, we had a deluxe suite which was superb with a great sea view and view of Benidorm sea front, rooms have a safe and plenty of wardrobe space and draws would 100% recommend this boutique hotel for a special occasion for a couple of nights as we did celebrating our wedding anniversary and hubbys birthday the hotel restaurant which is fine dinning was amazing we had a sea view table and was great for our celebrations. The terrace with small pool was not busy and we spent both afternoons up there (towels provided)having it to ourselves was great, the vallet parking was great too.

Contras: Wasn’t nothing to dislike

Prós: Good location, 5 star service from arrival to departure. Very clean and very welcoming staff .

Contras: Nothing it was perfect

Prós: Location excellent, staff brilliant they made the stay exceptional. Although have to say the hotel is a little tired, but would stay there again

Prós: Brillant amazing fantastic will definitely be going back

Prós: Localização privilegiada Vista magnífica Muito bom

Contras: Ar condicionado eles desligam a noite deixando o módulo aquecimento supondo que todos queiram aquecer

Prós: Location and service

Prós: very clean friendly staff amazing views value for money

Prós: Localização fantástica. Possibilidade de alguém estacionar o carro em parque fechado por 20€. Bebida gratuita à chegada. Vistas fabulosas do quarto. Morangos com chocolate, água, chá variado e 6 cápsulas nespresso disponíveis sem custo à chegada ao quarto. Chuveiro e banheira espectaculares. Amenities de acorfo com hotel 5 estrelas. Pequeno almoço a la carte muito bom. Servem sumo de laranja natural e café com ou sem leite. Tostas com manteiga e compotas variadas. Tomate com azeite. Seleção de pasteis folhados. Posteriormente trazem a carta con múltiplas escolhas incluindo ovos benedict, omelete, tortilha, sanduíches variadas, crepes com fruta e nutella, etc. Excelente.Tivemos possibilidade de check-out as 14h sem custo e trouxeram-nos o carro a essa hora. O sino da igreja não incomodou. Houve-se no quarto o som do mar, tranquilizador. Não ouvirmos barulhos de outros quartos.

Contras: Check-in muito demorado. Quarto extremamente pequeno. Cama de casal muito pequena. Cortinas não cobrem por completo as janelas e estão parcialmente rasgadas - os quartos com vistas fabulosas pela manhã têm muita luz. Não existe local para pendurar roupa de banho molhada. O terraço com jaccuzi panorâmico está descuidado em termos de limpeza e decoração.

Prós: The whole experience was amazing. The staff went above and beyond everyday. Breakfast was heaven!

Prós: Staff were so polite could not have done more for us. Views are amazing had the supreme double on the top floor with balcony and it was just stunning. Many thanks again will definitely be visiting again in the future.

Prós: Location great. Food and service great.

Contras: Roof terrace not very clean....dirty glasses left. Should not be advertised as having a swimming pool....it's a large jacuzzi and looked a tad worn. Should be a waiter service periodically asking if refreshments were required. There was work being done to the 'viewing point' right outside the hotel which was like a building site and therefore had an impact on our view and the prestigeness and therefore I really do not think we should have been charged full price for our stay at the hotel due to this and as this was planned work and apparently is expected to last until November 2019.

Contras: Bed very shakey, legs loose on bed, sink stopper not working.

Prós: Gostamos de tudo! Bom hotel de 4 estrelas com buffet de 5***** Superou as expectativas!

Contras: Nada!

Prós: The beds were very comfortable. Great mattresses. Food was excellent something for everyone

Contras: Lift doors closed very quickly I got hit twice when they closed

Prós: Fantastic staff extremely clean rooms and decent bar prices. Great location.

Contras: Key cards for lifts awkward if u only have one card per room you can't do anything separately. Also found music lounge claustrophobic.

Prós: How clean it was. Location. Friendly staff.

Contras: Swimming pool too small.

Prós: Excellent stay, staff professional, food good quality and rooms great

Contras: Only two negatives are the pool area is shaded until afternoon and the bacon at breakfast was very tough

Prós: Whole place was designed beautifully

Contras: Pool area had fake grass which did smell , tiles would have been cleaner. Also we didn’t have a balcony which was a big miss, the sun was also restricted upon a large part of the day

Prós: It was very modern and spotless

Contras: Nothing

Prós: Good location and very clean hotel. We were full board and the food was really good and fresh every day, Good selection and well prepared. The drinks at meal times were reasonably priced.

Contras: Pool was small and in the shade all day. We used our tea bags and little milks making a cup of tea on the first night and when we asked for a refill as the cleaner didn’t do it we were told that refills are 5 euros per week. We are only here for 4 nights and I’ve never heard of the tea and milk in the room not being filled. Disappointed and such a small thing to let yourself down over.

Prós: Hotel was spottlessly clean with great choice of food at all mealtimes and very helpful staff

Contras: Nothing

Prós: very nice and clean hotel with excellent facilities

Prós: Da alimentação, muito boa!

Contras: O barulho das portas ao fechar! As molas são demasiado fortes.

Prós: O quarto e a casa de banho são muito bons. A cama é muito confortável e adorei o choveiro. Muita simpatia dos funcionários. Muita variedade para o pequeno almoço e para o jantar.

Prós: Simpatia e amabilidade de todos os funcionários do Hotel.

Contras: Limpeza diária do quarto não era bem executada. Todos os dias existiam coisas por limpar, coisas básicas como a mesa da varanda, espelho da casa de banho, etc.

Prós: Piscina, quarto espaçoso, camas confortáveis, boa localização...

Contras: Nada.

Prós: We thought staff weee very friendly

Contras: Nothing

Prós: Staff was friendly and helpful. Rooms well kept. Great food.

Contras: Everything was prefect

Prós: It was clean, everything you need was in the hotel food drink & entertainment. Great location. Hope to be back soon.

Prós: Loved the pool area so nice the big beds were fab loved jacuzzi in the pool area the little pool bar.love the hotel so clean the rooms spotless fab hotel definitely will return again

Contras: Some staff in restaurant were a bit rude I thought mostly the girls on the tables

Prós: Food, staff and rooms. Try the bar reasonably priced

Contras: Nothing

Prós: The hotel is beautiful after its revamp. The staff were friendly. The food was nice.

Contras: They could put more outside umbrellas up, as the guests go out at 8am to put there towels down,and take the umbrella.

Prós: Superb value. Relaxing pool. Nice respectful guests (perfect for couples, no noisy or unruly groups). Central location. Quite, clean and modern rooms and general areas. Every member of the hotel team we came into contact with were friendly and helpful. Good choice/Competitive drinks and snacks menu. We would certainly return.

Contras: We would not change anything

Prós: All newly renovated. Great facilities and staff were very friendly. Fernando made us smile everyday and there was a lovely atmosphere in the hotel. The rooms were clean and has everything you need. Fab beds around the pool and a not too difficult to get in a morning.

Contras: The lady at the poolside bar was rude but other than that no complaints.

Prós: The pool was warm the food was excellent

Contras: Nothing lovely

Prós: Ótimo hotel tudo excelente localização atendimento limpeza preços. Um dos melhores que conheci.

Contras: Prorragamos a diária em mais um dia e vou cobrado a diária + 30 euros por atraso na desocupação do quarto sendo que nos aumentamos uma diária. Também não gostei de pagar os dois primeiros dias com tarifa de alta temporada sendo 18 de outubro considerando baixa temporada.

Prós: Staff go out of their way to help. Best hotel we’ve stayed in in Spain. Food and choice is amazing. Beautiful decor. Really felt relaxed and spoilt staying here. Excellent we will be returning

Contras: There was nothing we didn’t like everything was great

Prós: Service, common areas, restaurant and the wonderful Artic Suite, which was a courtesy that we really appreciated.

Contras: Swimming pool area could be bigger and the parking spots are small for regular vehicles.

Prós: Em geral estava tudo optimo,só não concordo com a exigência de ter que usar calças para o jantar,pois hoje os calções já têm boa apresentação.

Contras: Não tivémos nada de que não gostássemos.

Prós: Lovely hotel. Food beautiful. Staff friendly

Contras: Nothing

Prós: The hotel is an experience that makes you want to go back for more again. Service and facilities second to none. First Class hotel in every way

Contras: Smokers are allowed to smoke on their balconies or in a dedicated pool area. The pool area you can keep away from, but most times we ventured onto our balcony it was interrupted by someone smoking on either side of us sending us indoors. It would be nice to be able to breath nice clean air all the time. Some gents took advantage of the "smart shorts request" for evening meal during hot weather and turned up in very poor quality shorts I would not have been seen gardening in

Prós: everything

Prós: The staff, location and facilities.

Contras: nothing

Prós: Superb food and quality staff.

Contras: Pool area too small.

Prós: The sea view. The room (superior). The balcony.

Contras: Elevator traffic and consequent lines. Gym equipment is very limited. Food variety at meals.

Prós: Localização, refeições com variedade e qualidade, simpatia dos funcionários.

Prós: Everything was outstanding

Prós: Everything from the moment we checked in to the moment we left the staff where amazing. Fantastic hotel with amazing staff. There was even a bottle of champagne in my from for my birthday.

Prós: We were half board and food excellent. Location was great. The staff were excellent

Contras: I could not fault the hotel

Prós: Lovely property all round and could not fault a thing

Contras: Nothing

Prós: Qualidade dos componentes do pequeno-almoço. Excelente. Ao nível de qualquer 5 estrelas. Paisagem maravilhosa. Atendimento delicado dos funcionários. Sossego do hotel.

Contras: Um pormenor, o chuveiro precisa de proteção. Molhávamos o chão todo ao tomar banho.

Contras: Rooms are a little small

Prós: The team is great and very helpful. The rooms are newly renovated, comfortable and clean. The location is great in between Levante and Poniente Beach

Contras: A little bit loud in the night. But depends on the guest and has nothing to do with the hotel

Prós: The food on half board was by far the best I have ever had although if I had been staying for a longer period of time I would have found it a little to repetitive.

Contras: There was nothing not to like about this hotel and its staff

Prós: Location excellent and staff great Will recommend it

Contras: There is nothing we can say

Prós: The location is great, my room was small but well presented.

Contras: The view from my room let it down, my window was a few metres away from a building opposite, was easy to make them out, so they could clearly see me. The street below was also very loud on weekend evenings till 4am

Prós: Excellent upgrade from when i stayed there last time. Very understanding staff who took time to greet guests every day and night. Excellent location.

Prós: The hotel and staff were wonderful food and service excellent

Contras: At night it was very noisy until about 5am

Prós: Completamente fascinada com a estadia neste hotel. Tudo perfeito, desde a localização, quarto, a comida variada e ótima e simpatia dos funcionários!

Prós: Food, drinks, service.. All excellent Roof terrace with the extra large sunbeds and views across the bay...Stunning

Contras: No balconies on any of the rooms.

Prós: The value for money

Contras: Stayed in this hotel 5 times and love it every time

Prós: Upgrade to jacuzzi bath, view from room excellent, location if room excellent.

Contras: Wish the outside area had a smoking section as I don’t smoke didn’t like others smoking whist esting

Prós: 1. Good location for beach and town centre 2. Very clean 3. Good air con in bedroom 4. Staff are pleasant and helpful 5. Comfortable beds

Contras: 1. Couldn't enjoy a beverage in the pool, perhaps plastic cups were available?!?

Prós: Room fabulous, food great, staff go above and beyond they are all super friendly and welcoming and so helpful. Thanks so much for your hospitality!

Prós: Pequeno Almoço muito bom! Simpatia dos empregados em Geral.

Contras: Penso que poderia ser melhorado a diversificação dos ingredientes principalmente no pequeno almoço. Isto porque no site diz que tem alimentos sem glúten e para celíacos, mas o que existe é uma alimentação muito processada. Poderiam por exemplo estrelar os ovos na chapa de maneira que não houvesse muita gordura, as panquecas poderiam também ser feitas com outro tipo de ingrediente que não incluísse o trigo normal e também o pão com outro tipo de massa sem glúten (Ex. Trigo sarraceno, farinha de aveia, farinha de Coco, etc...) Também poderia incluir a tapioca que é um alimento sem glúten.

Prós: The property afforded a beautiful view at an excellent location with a terrific staff; helpful, friendly and kind.

Prós: Location across a the beach.

Contras: Room to small

Prós: ALl fantastic

Contras: Non of it all good

Prós: Refeições.

Contras: Conforto do quarto.

Prós: Do sossego, do conforto, e do tipo de alimentação, sendo fresca e muito variada.

Contras: Em relação a outros hotéis que havia junto à praia, no Hotel Helios havia pouca diversão.

Prós: Tudo estava perfeito! Excelente Hotel!!

Prós: Location, friendly staff,very clean we have been twice and would definitely return

Contras: Nothing

Prós: It was fine but queing for hot drinks took so long.

Contras: Black pudding was too dried out on both mornings

Prós: Spotless clean hotel from the dining areas to the hotel rooms and toilets. Rooms were really big too, with a balcony that got the sun all day. Considering how close to the strip it wasn't very noisy at all on an evening - had more of a family/laid back feel to the hotel which was nice.

Contras: Nothing. Only issue we had was you couldn't book treatments in the spa on Wednesdays as the lady had that day off but otherwise everything was great.

Prós: Perfect location, modern clean rooms, friendly and helpful staff, good pool, decent food, all round awesome hotel

Prós: Loved location room staff food had stayed twice before emailed them to make sure room refurbished as daughters first time they left choc cake sweets and bottles of water and a lovely note welcoming us lovely quiet clean hotel

Contras: WiFi poor

Prós: Everything was perfect

Contras: Nothing

Prós: The hotel was very modern and clean. The breakfast was very good

Contras: The bathroom was very dark and the side lights in the room brighter than the main light so one person couldn't read without waking the other. The room keys are temperamental and both ours broke and had to be rebooted.

Prós: Very Clean & perfect location

Prós: staff super friendly, could not do enough for us.

Prós: Great location lovely big rooms staff where really friendly would 100% stay here again

Contras: The food wasn’t well catered for English

Prós: The beds were comfortable and the staff were very nice.

Contras: All inclusive drinks aren’t very nice. The music plays all day at all the pools and the entertainment till midnight so it’s quite loud on the lower floors if you want to sleep.

Prós: Good location. Clean and good value for money

Contras: No wine list and the only white wine available was ghastly and undrinkable.

Prós: The beds were comfy and the air conditioning was excellent.

Contras: The shower was a bit temperamental ran cold then hot.

Prós: Excellent rooms, lots of space Great food Great staff We use this hotel every time we visit the resort Great entertainment staff

Prós: Breakfast was very good ,great variety ,good coffee and fresh fruits, At dinner the salad bar was excellent and the soups very tasty some of the meat was very good , dessert table was good. And the staff very professional. And I really liked to be able to get warm water and coffee in the entrance in my building to take with me into my room.

Contras: The shower in my bathroom didn't hold water and flooded thru the glass sliding door ,The meat at dinner was a little overcooked for my taste ,but good quality though ,loud neighbors arguing disturbing night peace.

Prós: Over all it was agreat place to stay, in a good location,I,d go again no problem !

Prós: Lily the receptionist

Contras: - Toilet door came off which was scary as I was stuck inside. Thankfully my partner was in the room at the time so let me out. However the issue was resolved quickly. - I booked a massage in the hotel. When I turned up I asked if they could focus on my legs which were in agony from all the walking (i was informed in advance this would be fine) but the massage lady said no and she can only do my back. This was a complete waste of time and money and my back was quite sore afterwards. That said I will definitely return to the hotel but won't be booking another massage there.

Prós: Da simpatia dos empregados.

Contras: Da restauração pouco variada, da casa de banho do quarto ser pequena, da cama muito pouco confortável e instável. Da insonorização do quarto que é bastante má, desde as janelas estarem sempre a bater com o vento, desde se conseguir ouvir as pessoas no piso superior.

Prós: Localização - próximo da tudo mas em zona calma Segurança Excelente equipa de animação

Prós: Large spacious rooms with comfy beds, excellent air con, and English tv.Nice dining areas and chill out areas and good food with plenty of choice.staff very friendly and welcoming and couldn't do enough for you. pool areas spacious and very relaxing with bars and plenty of beds.Drinks very good in all inclusive til midnight. A lovely chill out cocktail bar was also available which was a bonus.

Contras: Furniture a bit tatty in the bedrooms. Our patio door or wardrobe did not open properly and in poor repair. Also the kitchen in our suite did not have any equipment or utensils so couldnt be used for anything. Dont know why they were there??Only thing you could use was the kettle.Had a fridge which was handy. Corridors needed a bit of tlc and very hot. Tiles in pool very dirty and full of green mould and had not been prepared for the summer season. Wooden boards by Jacuzzi broken which were potentially quite dangerous especially with bare feet. Entertainment very amateur in the evening and more suited to a very mature client. A long way from the seafront. About a 20 min walk.

Prós: Size of the room.

Contras: The qulity

Prós: My room

Contras: The staff at night time very rude

Prós: Equipe simpática (sobretudo a do café da manhã). Hotel de frente para o mar. Cama e ducha confortáveis. Fácil estacionamento público (outubro).

Contras: Pequeno defeito na descarga do vaso sanitário.

Prós: The location on the beach. Good friendly staff.

Prós: A praia é espetacular! E não poderia ser mais próxima...

Contras: O quarto não é bacana. Muito mal decorado.

Prós: I have been 4 times before and all has been satisfactory

Contras: ll was fine.

Prós: Everything can't fault it

Contras: Staying longer

Prós: Lovely beachfront location

Prós: The hotel is located just few meters to the beach and I find it amazing. The room was very clean and comfortable. View from the balcony was beautiful.

Contras: The room was very noicy. I stayed just for two nights for my luck. Under the hotel are located bars and restaurants with life music until 2 am. I could not sleep due to the vibration and noice. I recommend ask for room on the 1 or 2 floor. It is kind of pity because the hotel is great. It was told that due to the high season they can do nothing with that...

Prós: It was very clean and well organized. We found all the essentials when we arrived in the room. The staff was super nice and helpful as well!

Contras: Nothing in particular to point out.

Prós: The position, brilliant . Whilst hotel doesn’t have a bar, it is on top of a couple ! Our room was on first floor but no noise intrusion as double glazing worked very well .nothing

Contras: Nothing, we knew what to expect from hotel description and reviews, and they were accurate.Per

Prós: Value

Contras: Wasn’t told about sun balcony.

Prós: Localização dentro do parque temático que não é grande coisa comparando com outros.

Contras: Funcionários e serviço em geral muito maus. Até às 01h00 a.m. não se dorme, o barulho das crianças a correr pelos corredores e as portas dos quartos a ranger não o permitem. Bufete 25€ / pessoa e a alternativa é pessima, na cafetaria o serviço não presta.

Prós: Tudo..fantástico

Contras: Gostei muito de tudo em geral e voltarei...

Prós: Todo o Hotel está muito bem conseguido e muito bem localizado. Em especial o acesso direto aos parques temáticos.

Contras: Para um hotel de 4**** Superior (ou mesmo 5**** ALL SUITS) há muitas coisas a melhorar! O serviço de bar e piscina não é suficiente, os hospedes tem que ir ao bar, não há ninguém a atender às mesas, quanto muito servem os pedidos à mesa, e quando chove, não recolhem os almofadados das esplanadas, o que impossibilita o seu uso por alguns dias. E os acessos às garagens não são limpos frequentemente.

Prós: Includes free entry for 3 amusement parks for the entire family! It is confortable overall, with easy access to spacious common areas. It spots a clean, modern look. The rooms are larger than usual for most hotels in this category. The breakfast and dinner are pretty good. There were shows every night for the kids on the terrace. They also enjoyed the comfy sofas.

Contras: First off, let me just say that when we arrived the room was spotless. However, the cleanup was executed superficially afterwards. They forgot to take out the trash one day, glass surfaces had water marks and they didn't change the sheets in 5 nights.

Prós: Very luxurious place to stay. Facilities were amazing and very ‘grand’

Contras: The breakfast rush was a bit of a nightmare!

Prós: Qualidade das instalações do hotel. Localização do hotel, junto dos parques diversões e vista sobre a cidade. Sossego. Divertimento noturno. Alternativa de refeições no bar sem preço excessivo. Fabuloso pequeno almoço - aconselhamos a que sirva de almoço,.... bilhetes gratuitos parques de diversão.

Contras: Algumas falhas na limpeza em um dos dias. Secador de toalhas perigoso, sem interruptor (só desligado no quadro) o que em aquecimento excessivo pode quebrar segurança com risco de queimaduras nos clientes Preço excessivo.

Prós: Great for families

Contras: Bit plastic

Prós: 5 minutes walk to terramitica park. All parks included for both days. Buffet breakfast was amazing. Staff super helpful and room very clean and comfortable. Highly recommended!

Contras: Nothing. It was all great.

Prós: Clean good staff food was delicious

Contras: Nothing

Prós: Great location for Terra Mitica

Contras: Staff not particularly friendly, bins around pool overflowing, bacon at breakfast was undercooked, very limited choice of food at pool, hotel needs a good clean

Prós: A great hotel, great value for money with unlimited access to the parks, kids had a great time and the staff are very helpful, even had all our luggage brought to our room and our car parked for us, nothing us too much trouble. Will be staying here again.

Contras: Nothing

Prós: Large room, beautiful view

Contras: We made our reservation for 2 rooms few months ago, Ive even contact the hotel and inform them about our late check in (11 pm), yet in the check in we got 2 rooms in seperate floors. They said that they can't do nothing about it...

Prós: I only stayed one night as passing through but the facilities for my 8 year old son were excellent. He loved the slides in the pool and the kids outdoor play area and kids club. The entertainment in the bar was pretty good too!

Contras: The pools were closed to access on a morning. The adult pool opened at 10am but the children's pool didn't open until 11am. This meant there were lots of children and families hanging around waiting for the pool to open, which as we all know with young children can be very stressful! It would make more sense to open the children's pool first as children are usually up very early or at least open both pools at the same time. We visited in May so not sure if it would be the same in summer when busier.

Prós: PEQUENO ALMOÇO E JANTAR BOM, MAS PARA QUEM FICA 11 DIAS NO HOTEL, TORNA-SE REPETITIVO, DEVIA ALTERAR A EMENTA. FUNCIONARIOS MUITO ATENCIOSOS.

Contras: NAO GOSTEI DOS ELEVADORES. MÁ GESTÃO DOS MESMOS. MUITO TEMPO Á ESPERA, POR VEZES QUANDO CHAMAVA O ELEVADOR NO PISO 11, O ELEVADOR VINHA DO PISO 0 PASSAVA ATÉ AO PISO 16 VOLTAVA PARA BAIXO E NAO PARAVA NO PISO 11. OUTRAS VEZES NO PISO MENOS1 CHAMAVAMOS O ELEVADOR ELE VINHA DO PISO 10 ATÉ AO PISO 0 E VOLTAVA PARA CIMA. TAMBÉM A QUESTÃO DO FECHO DAS PORTAS ERA DESNECESSÁRIO. CADA VEZ QUE INFORMA QUE VAI FECHAR, ABRIR E COMEÇAR A SUBIR OU A DESCER DEMORA 28 SEGUNDOS. O SECADOR DE CABELO É UMA DESGRAÇA, PARA AS SENHORAS ENTÃO É MISERÁVEL.

Prós: Nice clean comfortable hotel. Good location, friendly staff

Contras: We normally stay at the RH Royal which is next door to this hotel. They have the same rating but in comparison the Royal is a far superior hotel on facilities and service.

Prós: It was a fine hotel clean and what I expected,

Prós: Clean and perfect for our stay.

Prós: Everything Amazing hotel loaded with entertainment for big and small

Prós: Everything

Prós: Praticamente de tudo foi uma estadia extremamente agradável pessoal amável e disponível, qualidade preço excelente, as refeições muito variadas com múltiplas escolhas. Um excelente Hotel que passo a aconselhar a amigos e familiares Nota pessoal 9.5

Contras: Apenas um pouco longe da praia mas nada de especial 15 minutos a pé . E a água da piscina das crianças poderia ser um pouco mais quente era verdadeiramente gelada.

Prós: This is the second time I have stayed at the hotel , I felt that the food was not as good

Contras: The food was poorer

Contras: The pool is quiet small considering the amount of people the hotel caters for

Prós: Very friendly staff, especially a lady at the reception (Anna?), she gave us information how to reach bus station and other places in Benidorm. And the food.. it’s amazing!! For all tastes.

Contras: The cleaning service not very attentive, had to request to clean as wasn’t exactly clean.

Prós: Hotel was big but not too big, friendly staff. Kids liked the pool and loved the slide - not too crowded - good mix of nationalities. We only Stayed for one night for a change but we would come back.

Prós: Muito boa localizaçao boa alimentaçao,cafe da manha constituido por elementos muito variados e de boa confeçao .

Prós: Very clean and very friendly staff

Prós: Room,location

Contras: The room was billed as superior, but unfortunately overlooked the car park, at 200 euros per night, expected a sea view.

Prós: Very comfortable room and brilliant food, friendly staff. Very recommended.

Contras: None

Prós: Great location, very clean and comfortable

Contras: Small Gym and breakfast

Prós: Everything is nice and perfect

Contras: Nothing

Prós: Great staff and location

Prós: Everything

Prós: The room was comfy and roomy. We had a view of the pool instead of the Beach, but the grandkids with me thought it was perfect! We enjoyed the pool. The food was really good and breakfast was one of the best we have had.

Contras: We were using the indoor pool briefly before going up to the outdoor pool and an attendant came in and made us get out. She said we had to have bathing caps on. I was just siting near the hot tub not swimming under water at all. She was pretty unfriendly to us so we left.

Prós: Location. Food. Cleanliness

Contras: Beautiful hotel...would reccomend

Prós: Fantastic staff -extremely friendly. Very clean and in a great location. Will definitely be back!!

Prós: Very pleased with this choice of hotel from the moment i arrived they where friendly and helped with everything,breakfast was great and plenty of choice.in all an excellent hotel of which i shall 100% return..

Prós: Very good service and great location.

Contras: None

Prós: the breakfast was good, the staff always try to do everything that they can to make your stay as good as it can be, offering LOTS of tourist info.

Contras: nothing really. Value for money is excellent and the location was ideal for the gay pride event that i attended!

Prós: Only the location and cleanliness are the benefits of this hotel.

Contras: All stay you get the same breakfast menu, if you bought full board (lunch, dinner), you will not get any coffee, water - you must buy it! Water is not included! :D Also, the room for 3 persons was actually for 2 persons, but with 3 beds, so there was almost no free space in the room. And the beds were in that position, so we were accidentally pushing light buttons with the head. The room was dark with an "awesome" view to conditioners through the "balcony". Ok, we bought a full board for a 1000 euros, lets see if there is even a fridge for the cold drinks. Nope. It's locked. When I asked for a key, they say - 2 euros one day. But the fridge is working, it's only locked that you can't use it. Food - sea food and cheapest frozen chicken or something similar. Disgusting.

Prós: Nice coffee in the morning, very comfortable bed. Lady moved our room to a bigger balcony as we like to stay on the balcony when sunbathing. Very nice helpful staff.

Contras: Maybe a vending machine in the corridor of the 8th floor when sunbathing up there it’s very hot and no drinks available

Prós: Welcoming receptionist. Very clean public rooms, and very clean room and bathroom. Excellent breakfast with a great range of food. The omlettes were worth a Michelin star. Will definitely return.

Contras: Nothing

Prós: Friendly staff always willing to help with anything, lift to room, rooftop terrace open all hours with sun loungers and an amazing view of benidorm and the beach and sunset, balcony outside room that looked onto the beach and had lounge chairs, variety of hot food and cold food at breakfast english and fruit and European, great shower and big bathroom, comfy beds, tv with english channels, perfect location right in the middle of old town between two beautiful white sandy beaches and calm warm water as well as food and drink places all around within walking distance, desert places around and bars and shops, 3 minute walk to the beach, airport shuttle organised, quiet at night, bar at the hotel. BASICALLY EVERYTHING!!!!

Contras: Corners of room dirty but only saw on last day but nothing major, airport express shuttle left waiting 1 hour at airport before even left for the hotel but not the hotels fault just the company they use so be aware of waiting around, mini fridge in room was locked you had to get the key - nothing major at all just picky bits and would definitely stay here again!!

Prós: Location excellent

Contras: Rooms a bit basic

Prós: Perfect location in the old town

Contras: Bedrooms could do with a coat of paint

Prós: A localização, pois está muito próximo da praia e de todo o comércio. Funcionários são simpáticos e prestáveis

Contras: Buffet com pouca variedade e pouca qualidade, comparável a comida de cantina. Talheres e pratos mal lavados

Prós: A localização na segunda linha da praia entre a praia do Levante e do Poniente. A limpeza dos quartos boa o quarto cheiroso e limpo.

Contras: Fiquei muito desiludido com o buffet comparativamente a outros hotéis da mesma categoria em que já fiquei em outros anos. O sinal de wi fi no quarto era muito instável.

Prós: Location, friendly reception staff facilities

Prós: Facilities were excellent; staff friendly and helpful; very clean; large selection of food for breakfast; bar prices were reasonable;

Contras: Didn't have any issues with anything.

Prós: You could have a bottle of wine at dinner on all inclusive without any question. They were not stuffy and did allow lilos in the pool having said they were not permitted

Contras: I had a later flight home and had to be out of my room by 12 pm that then made the all inclusive void so I was left with nothing to eat or drink without paying , I felt this was very wrong . The facilities were also poor when having to leave your room by 12 pm no privacy to shower for the journey home . The bar closed to early .

Prós: Excellent position, breakfast superb and friendly efficient staff. Good to have underground parking. Will definitely return.

Contras: Would of liked a full length mirror. This is my only criticism.

Prós: Food - excellent range and quality; great location on the edge of the old town. Very secure parking. Would recommend.

Contras: Can't think of anything.

Prós: Breakfast was good the Evening meals a bit hit or miss, the staff were brilliant and the room (711) was great, Hotel was spotless cleaners are fantastic hard workers.

Contras: Evening means at times were not up to standard, the resort wasn;t our type of place but thats nothing to do with RH Royal

Prós: Localização

Contras: Quarto

Prós: Good breakfast. Service is on a high level.

Contras: My room smelled very badly. Someone smoked inside and even though i kept the door to the balcony open all the time the smell was still there. Since i do not smoke it was not pleasant for me at all.

Prós: Everything really good, great choice.

Prós: Spacious room , excellent shower , delicious breakfast

Prós: Was lovely

Contras: Everything

Prós: Beds comfortable the room was very clean

Contras: The shower tray was not non slip and was dangerous, and the screen leaked

Prós: Excellent size rooms with elegant decor

Contras: The lift situation was hell, you could add on a half an hour for each time you left the room

Prós: bREAKFAST-- THERE WAS SOMETHING FOR EVERYONE --- EXCEPTIONAL CHOICE

Contras: ALL WAS GOOD

Prós: The room was good and clean

Contras: The restaurant was not good, we were not all inclusive, At dinner the wine was awful. And we were told we could not have better by the glass,only by the bottle, the food too was not good,and the coffee was undrinkable. Would not return to this only. Only one in Benidorm.we have ever disliked

Prós: It was beautiful. The food was great. The hotel was lovely.

Contras: The lifts were a bit of a faff!

Prós: -Pool -Pool Bar (all inclusive) -The view -Close to the beach -Food (all inclusive) - lots of options

Contras: -Elevator waiting during meal time takes up to 20minutes - Bathroom with glass instead of walls, the glass door had gaps of a palm thickness so it was like you didnt closed any door

Prós: We liked everything about the hotel,good food ,location and staff The spa was amazing

Contras: Nothing

Prós: Gostei muito da estadia. Boa localização, perto de vários restaurantes e a 1 minuto da praia. Café da manhã com muita variedade e qualidade, digo o mesmo das refeições. Vel lembrar que na semana que estivemos lá toda os dias ao jantar tinha uma culinária de um país diferente.

Contras: A única coisa que não gostei foi que quando chegámos nos foi dito que o check in era feito depois das 14h, sendo assim ficamos a espera, mas mês depois vimos pessoas chegando e fazendo o check in antes do horário que nos foi dito. O elevador também não funciona muito bem, ficamos as vezes a espera cerca de 10 minutos.

Prós: Da simpatia e hostilidade dos empregados, foram muito simpáticos, da piscina a água estava morna, a varanda tinha uma vista para a praia muito bom, as bebidas, comida no restaurante no geral era muito bom, o que serviam as mesas era água e vinho local o que tínhamos que ir buscar ao bar era refrigerantes e sangria, o empregados tavam sempre atenciosos a levar pratos sujos, a limpeza dos quartos, no geral de tudo.

Contras: Dos elevadores estavam desordenados, ficamos no oitavo andar e por quatro vezes tivemos que descer pelas escadas, não havia piaçá na casa de banho, sempre que tomava banho a porta não fechava por completo e acabava por inundar a casa de banho, a animação era mais exclusiva para os ingleses com muita pena pois há outras nacionalidades sentindo nos um pouco a parte, no buffet das sobremesas e snacks da piscina não variou muito, pudia haver mais variedade como sandes e outras coisas, pagamos tudo incluído não tivemos acesso a piscina interior ou ao Spa, as bebidas tinham que ser da lista do dia que estava em cima do balcão e eram de máquina, como Pina coladas, mojitos, at the beach, daikiris, o gin era o único sem ser de máquina, o que ainda mais gostei, acho que pudiam ter dado uma melhor explicação.

Prós: The pool was nice, Hotel clean Location Restaurant staff Pool side entertainment

Contras: The lift system does not work and is a nightmare The fact that an all inclusive hotel finishes serving all inclusive at 11pm at the bar, especially when the entertainment was still on 50% of the evening entertainment was not good and we could not get involved as it was in Spanish Some staff rude and got ignored Food bland and not a lot of variety

Prós: O ambiente em si no hotel era muito bom, o restaurante muito bom assim como os funcionários, so a localização a que peca um pouco pois nao esta na melhor parte da praia, praia com muita pedra na frente.

Contras: Elevadores, apesar de 4 em servico continuo, sao muito demorados e por vezes com tempos de espera de +15 min acabando por se descher do 10° pelas escadas.

Prós: Localização fantástica a poucos passos da praia. Refeiçoes na piscina excelentes e a toda a hora.