hotéis em Benidorm

Prós: All the services are just PERFECT

Contras: Nothing

Prós: The food was good at the resort, full breakfast. The staff was very friendly and the garden was very beautiful. And large beautiful pools.

Contras: Too bad the room smelled of sewerage. And the double bed are two unloading beds.There were also wheels under the beds that caused the beds to slide apart. The bedding is not changed once in 9 nights! Bad for 5 stars!

Prós: Big, nice and clean room. The staff very prompt and with careful attention to details. The food was delicious in all the resort restaurants, also the wines we tried were tasty. We recommend theThai massage!

Contras: Serving at the swimming pool should be faster.

Prós: Very calm and pleasant

Contras: Food is decent but not exceptional.

Prós: The environment

Contras: Heaters on the other pools

Prós: The staff, the location, the cleanliness and the breakfast

Contras: Nothing

Prós: This was our 2nd stay at this hotel everything is great about this hotel staff cannot do enough for you the bed and rooms are fab the breakfast is the best ever and Nancy on reception is a diamond the hotel give you directions in as we came in a different way this time to last confusing driving on pedestrian street but that’s Benidorm not hotel and they have valet parking at nearby sister hotel great location in old town a long walk if you want to be in the centre of the new town or just get a cab we liked the walk during the day but night there are still plenty of restaurants and bars in this area also this time we actually found tapas alley

Contras: For us Location, food, staff, roof terrace and comfortable bed and room there was nothing to not like about this hotel

Prós: Every thing 4 time here just perfect

Prós: Location was amazing. Hotel was spotless and staff were freindly. If I had anything to advise it would be the bar service on the terrace was slow or had to go in to get served. Also we had the jacuzzi bath which was nice except the water was cold and the windows were misted up thus spoiling the view

Prós: Everything,Staff,room,cleanliness,position,ambience of Hôtel exceptional.Would certainly recommend.

Contras: Nothing

Prós: Service was outstanding.

Contras: Air con couldn't be controlled.

Prós: Localização privilegiada Vista magnífica Muito bom

Contras: Ar condicionado eles desligam a noite deixando o módulo aquecimento supondo que todos queiram aquecer

Prós: There was nothing to dislike about this hotel The only comment I could make is evening dinners could be made more exciting. Although very good each meal looked the same, I believe more variety and different looks could make this hotel one of the best not only in Benidorm but the whole of Spain

Contras: Nothing

Prós: Localização fantástica. Possibilidade de alguém estacionar o carro em parque fechado por 20€. Bebida gratuita à chegada. Vistas fabulosas do quarto. Morangos com chocolate, água, chá variado e 6 cápsulas nespresso disponíveis sem custo à chegada ao quarto. Chuveiro e banheira espectaculares. Amenities de acorfo com hotel 5 estrelas. Pequeno almoço a la carte muito bom. Servem sumo de laranja natural e café com ou sem leite. Tostas com manteiga e compotas variadas. Tomate com azeite. Seleção de pasteis folhados. Posteriormente trazem a carta con múltiplas escolhas incluindo ovos benedict, omelete, tortilha, sanduíches variadas, crepes com fruta e nutella, etc. Excelente.Tivemos possibilidade de check-out as 14h sem custo e trouxeram-nos o carro a essa hora. O sino da igreja não incomodou. Houve-se no quarto o som do mar, tranquilizador. Não ouvirmos barulhos de outros quartos.

Contras: Check-in muito demorado. Quarto extremamente pequeno. Cama de casal muito pequena. Cortinas não cobrem por completo as janelas e estão parcialmente rasgadas - os quartos com vistas fabulosas pela manhã têm muita luz. Não existe local para pendurar roupa de banho molhada. O terraço com jaccuzi panorâmico está descuidado em termos de limpeza e decoração.

Prós: O quarto e a casa de banho são muito bons. A cama é muito confortável e adorei o choveiro. Muita simpatia dos funcionários. Muita variedade para o pequeno almoço e para o jantar.

Prós: Simpatia e amabilidade de todos os funcionários do Hotel.

Contras: Limpeza diária do quarto não era bem executada. Todos os dias existiam coisas por limpar, coisas básicas como a mesa da varanda, espelho da casa de banho, etc.

Prós: Piscina, quarto espaçoso, camas confortáveis, boa localização...

Contras: Nada.

Prós: Hotel fantástico, com excelente serviço e atendimento.

Prós: Everything excellent hotel

Contras: Nothing....its a lovely Hotel...great friendly staff...

Prós: Very good

Contras: Nothing

Prós: Hotel very airy and couldn't be better situated. Very clean and staff very efficient, smart and friendly.

Contras: It was a bit chilly but un less you have a special contract with God I don't think you can change that.

Prós: Everything

Prós: Very clean excellent staff

Prós: Everything was just fantastic we was well looked after

Contras: Room next to lift was a little noisy at night

Prós: Friendly staff,nice rooms

Contras: Some food a little disappointing

Prós: Ótimo hotel tudo excelente localização atendimento limpeza preços. Um dos melhores que conheci.

Contras: Prorragamos a diária em mais um dia e vou cobrado a diária + 30 euros por atraso na desocupação do quarto sendo que nos aumentamos uma diária. Também não gostei de pagar os dois primeiros dias com tarifa de alta temporada sendo 18 de outubro considerando baixa temporada.

Prós: excellent hotel great location excellent staff help friendly & professional lovely food spotlessly clean throughout the whole hotel

Contras: pillows a bit to firm but it didnt spoil our stay & we would of liked tea/coffee facilities in the room

Prós: Staff are fantastic! Rooms are clean, food is great! Location perfect. Very welcoming hotel for adults only, the staff are just great and go above and beyond to make your stay a pleasure.

Contras: Leaving!

Prós: The premier rooms

Contras: Over priced drinks

Prós: Wonderful hotel. Staff friendly and helpful. Great location. Excellent food. Clean. Nice pool. Everything great.

Contras: Nothing, all good

Prós: Food was excellent. Staff very friendly good value for money

Prós: The peace and quietness of the Hotel the location

Prós: Localização, refeições com variedade e qualidade, simpatia dos funcionários.

Prós: Have stayed here many times, the best of the best! Have also stayed in other 4 star properties in Benidorm, no comparison. Everything about this hotel is 1st class, from the reception, the restaurant staff, choice of food , cleaning staff and bar operatives. Nothing is too much trouble. Would definitely recommend to everyone.

Prós: Room with terrace worth extra money. Roof top Jacuzzi amazing. Breakfast omelettes cooked in front of you beautiful.

Prós: Loved the location, the staff are happy & friendly in both the hotel & the restaurant.

Contras: Nothing everything was great

Prós: Third visit , great hotel , perfect location , spotlessly clean and the most friendly staff

Prós: Hotel is in a fantastic location in the Old Town. The Jacuzzi on the top floor and the Sun terrace is a nice area to chill out. Great to have breakfast on the balcony looking along Levante Beach……...a great view as the sun comes up. Great selection for breakfast. Room very clean and comfortable. Nice touch that snacks are left in your room each evening.

Prós: Excellent location, catered well for most nationalities as far as cuisine concerned. All working there were well trained polite but also friendly and the hotel was spotless throughout. Beds so comfy. We have stayed in many hotels rated excellent in Benidorm some offering all inclusive for same price and they were excellent but the Canfali will be my preference going forward

Contras: Nothing

Prós: We loved the breakfast. It was so relaxed in the restaurant. Eggs made to order and no queues. The roof top hot tub was a nice touch. Reception staff and bar staff were al really friendly.

Contras: I think there are some drain issues as could smell drains outside our room but not in the room

Prós: Qualidade dos componentes do pequeno-almoço. Excelente. Ao nível de qualquer 5 estrelas. Paisagem maravilhosa. Atendimento delicado dos funcionários. Sossego do hotel.

Contras: Um pormenor, o chuveiro precisa de proteção. Molhávamos o chão todo ao tomar banho.

Prós: The views from the roof terrace and restaurant were amazing. The food was lovely, and beds were very comfortable.

Contras: My room at rear of hotel was very noisy on the Saturday night, because of the Manhattan night club just outside. I complained and got transferred to another room.

Prós: The location

Contras: Booked two rooms in may requested them together as I am deaf. Allocated One on level 2 one on level 4. Told we could move on Xmas day !!!! Grandson has nut allergy. Told the waitress twice. Desert served with nut ice cream. Sent back n the same sponge came back with the ice cream just removed. It had melted ice cream on it. Nightmare !!!

Prós: It's a lovely hotel. And we have stayed there several times before. Including Christmas and New year. The food and staff are very good.

Contras: The noise from the drilling in the Hotel next door . Unable to have our siesta as the drilling was continuous. Sometime up till 6pm. Unfortunately we were not informed of this when we booked. Some of the people travelling from England were told by their travel agents of the work being done. But we didn't know anything about it. If we had been informed . We would have cancelled our holiday. We were told that most of the hotels in the vacinity, were remberst for this work. It's a shame that some of this was not passed on to the customers. Lots of customers had to move rooms to escape the noise.

Prós: The staff were perfect they could not do enough for us.

Contras: Not anywhere to relax after breakfast, only outside. The music room was a bit small the seats at the back of the room were very uncomfortable and very hard to find a seat.

Prós: Gostamos de tudo! Bom hotel de 4 estrelas com buffet de 5***** Superou as expectativas!

Contras: Nada!

Prós: Location /food /staff/

Contras: beds where not that comfortable/were on ground floor which was a bit noisy

Prós: Choice of excellent food on every occasion.

Contras: To be charged extra for in room tea and coffee. Petty.

Prós: location, cleanliness which was excellent, food warm and always had something that I liked, beds and rooms really nice and comfy just a really nice friendly place to stay, will definitely return!!!

Contras: Bat staff in the downstairs lounge were just rude, spoilt a good night out at times.

Prós: Very clean hotel, reception staff very knowledgable. All staff were very professional and friendly, outstanding member of staff for me was George in the front outside bar, loved our stay here we will definitely be coming back, Thank you xx

Contras: All excellent no complaints

Prós: It was clean and the food was superb

Contras: We liked everything

Prós: the hotel was very nice dining room always clean.could have done with a better choice of food at dinner

Contras: the noise from the workmen at the Rossamare hotel it was noisy all day and as we were not told this was going on before our arrival we were not impressed

Contras: Carpets on floors& Purple room could open @18.00

Prós: Da alimentação, muito boa!

Contras: O barulho das portas ao fechar! As molas são demasiado fortes.

Prós: De tudo....sempre que for a benidorm ficarei lá hospedado.

Contras: Absolutamente nada...

Prós: Do sossego, do conforto, e do tipo de alimentação, sendo fresca e muito variada.

Contras: Em relação a outros hotéis que havia junto à praia, no Hotel Helios havia pouca diversão.

Prós: Hotel com muito boa aparência e uma enorme escolha de refeições.

Prós: Rooms spacious and clean. Bed very comfy, Beakfast,good choice, staff friendy.

Contras: Hotel parking...15euro ...too expensive.

Prós: The location was right in the centre the hotel was brilliant

Contras: Was excellent, just some building going on so lots of drilling & banging throughout the day

Prós: Great location. Comfortable and clean. Value for money. Good food with massive choice.

Contras: Just missing tea and coffee making facilities.

Prós: Bed best ive ever slept in and changed regular.Hairdressers really good.Location although would have preffered a side entrance because of mobility issues.Bar prices really good.Hotel spotless clean. Coffee really good.Shower really good and towels spotless.

Contras: I had chosen to pay with cash but had not changed sterling into Euros yet Hotel offered to change at a much lower rate so I declined and explained I would go elsewhere with a higher exchange rate.I knew where I was going and was only going to be 20mns max.However they declined to let us into room until payment was made.So I found this quite off putting to start with. We were b/b and although there was plenty choices not many suited us. No tea making facility was available.Orange juice at breakfast was luke warm.I only had breakfast 3 days out of 7 went out the other days.Soap dispenser at wash hand basin was never refilled although obviously empty.There was a dispenser inside shower but really other one should have been refilled.I accidentaly got make up on bedsheet on 2nd day we were there so I washed it n hung it out on balcony to dry.Dried n folded was still lying there when we left.

Prós: The choice at breakfast was excellent

Contras: Having to come home

Prós: Tudo

Contras: Não falarem Português

Prós: Da relação preço qualidade muito bom

Prós: Spotlessly clean , staff very friendly , will definitely recommend and will stay again

Contras: Not overly keen on the hot breakfast selection

Prós: Tudo estava perfeito! Excelente Hotel!!

Prós: The staff were all so lovely, friendly and helpful. The DJ downstairs was absolutely brilliant (black hair, ring through nose). We only saw the Gorilla duo on Thursday night and the Magician on Tuesday night. Both were very good. The food was second to none, as were the restaurant staff.

Contras: Going home!

Prós: Completamente fascinada com a estadia neste hotel. Tudo perfeito, desde a localização, quarto, a comida variada e ótima e simpatia dos funcionários!

Prós: Excellent location, right of the seafront, all the food is excellent, very well presented, excellent choice with friendly waiters / waitresses. We had an All Inclusive Gold Card so proper branded drinks..wonderful

Contras: The only disappointing thing we noticed they no longer have Tonic ZERO or Slimline Tonic which they had in 2018.

Prós: All inclusive. Food great.

Contras: Looked like indoor pool but not. Parking to dear.

Prós: The views and the room was comfortable. The food was excellent staff very friendly and helpful.

Contras: Well located to centre Benidorm

Prós: Location, location, location

Contras: Well appointed bathroom, marble floors - grab handles in shower would help older customers

Prós: the restaurant was first class , the staff were very friendly, we missed not having a residents lounge with soft seating ,the area in the basement we thought was bland .

Contras: the hotel lacked having a residents lounge which most hotels do have, but the food and the service were excellent.

Prós: The bed was comfortable and the roof terrace was great

Contras: The shower leaked all over bathroom floor, the bathroom floor was very slippery, the parking was very difficult to find, it would have been better to explain that the parking was accessed by a car lift in the hotel details. Although the hotel had a No Pet policy we were kept awake all night by a dog barking.

Prós: Pequeno Almoço muito bom! Simpatia dos empregados em Geral.

Contras: Penso que poderia ser melhorado a diversificação dos ingredientes principalmente no pequeno almoço. Isto porque no site diz que tem alimentos sem glúten e para celíacos, mas o que existe é uma alimentação muito processada. Poderiam por exemplo estrelar os ovos na chapa de maneira que não houvesse muita gordura, as panquecas poderiam também ser feitas com outro tipo de ingrediente que não incluísse o trigo normal e também o pão com outro tipo de massa sem glúten (Ex. Trigo sarraceno, farinha de aveia, farinha de Coco, etc...) Também poderia incluir a tapioca que é um alimento sem glúten.

Prós: Refeições.

Contras: Conforto do quarto.

Prós: Clean, well located hotel. Food and staff were excellent. Restaurant very crowded at peak times.

Contras: Restaurant was a little small.

Prós: Funcionários TOP, comida excelente

Contras: Não tinha lugar para estacionar o carro, tinha que procurar um parque na cidade Basei-me que o hotel tinha estacionamento, segundo informação no site, devia informar que tem parque limitado, 12 lugares

Prós: The whole experience was exactly what we hoped and more.

Contras: N/A

Prós: Upgraded on arrival, modern accommodation with friendly Staff. Meals and snacks to suit everybody and was the money we paid. We will be returning

Contras: Food was terrible i felt as if back at school dinners

Prós: Da simpatia dos empregados.

Contras: Da restauração pouco variada, da casa de banho do quarto ser pequena, da cama muito pouco confortável e instável. Da insonorização do quarto que é bastante má, desde as janelas estarem sempre a bater com o vento, desde se conseguir ouvir as pessoas no piso superior.

Prós: Localização - próximo da tudo mas em zona calma Segurança Excelente equipa de animação

Prós: The hotel was excellent value for money. Upgraded from half board to all inclusive at the hotel, no problem. Staff were very friendly and helpful. There was entertainment laid on every night, so no need to go elsewhere in the chilly December evenings.

Prós: Amabilidade dos funcionários e limpeza. Bons espaços exteriores.

Contras: O buffet poderia ter mais variedade de carnes e peixe. As sobremesas eram sempre as mesmas.

Prós: Very friendly and helpful staff in reception. Great buffet breakfast.

Prós: Everything, the whole stay was first class

Contras: A group of 14 stayed here for the first time, what a fab hotel, excellent food, staff, drinks, cleanliness, rooms! No negative things to remark on, except need more hangers in the wardrobes! We will be back!!

Prós: Very clean great location and really good staff

Prós: Hotel, food and staff were mostly good

Contras: I was not happy with the spa and indoor pool area. The assistant was not very friendly and officious. Also she was not there on two occasions. I was not told I needed a swim hat and that to use the Sauna that I had to give 30mins notice. This information should appear in the hotel details for guests. I do feel that the spa and indoor pool let you down but feel they can easily be corrected. We have been in the travel business in the UK for over 40 years. Regards. John & Sandra Cook

Prós: Location was excellent. Room was spacious, well appointed and clean. Staff were attentive and friendly.

Prós: Free safe

Contras: It was very good entertainment Saturday night

Prós: Meals, staff, location.

Contras: Gym-closed pool hours

Prós: Was surprised in positiv way all what the straff did for the guests. Entertaiment every day very nice and with profesjonal singers and musicans - did not cost anything ekstra. Amazing ! Very nice hotel - we can recommend very much. Exellent.

Prós: Clean friendly

Contras: Nothing very happy

Prós: Everything.pleasant helpful staff.Lovely service.Rooms spotless.

Contras: Nothing I didn't like

Prós: A praia é espetacular! E não poderia ser mais próxima...

Contras: O quarto não é bacana. Muito mal decorado.

Prós: fantastic hotel. unbelievable view of the sea . rooms so clean and beds so comfortable. great location right next to beach . reception staff and cleaners and night porter made our stay extra special. thank you to La Cala Hotel. I will be back again soon. Anthony Saul .

Prós: The location and breakfast was very good.

Contras: I thought that all the rooms had a balcony.My room didn't have one which was disappointing.And there was no tea or a kettle which thought would have been standard.

Prós: ONE OF THE BEST HOTELS IN SPAIN

Contras: It smelt bad, the reception, the room, everything. It was also very hot in our room.

Prós: Breakfast was cold - it was horrendous so only eat there once and travelled out of the hotel to eat breakfast. I would never recommend this hotel

Contras: The hot food was cold and not cooked - they need a new chef

Prós: Excelente. Moderno, com boa decoração, limpo, simpatia e cordialidade dos funcionários da recepção, buffet do pequeno almoço muito completo, vistas fantásticas sobre a cidade e para o mar e apesar de ter bastantes crianças porque está mesmo ao lado do parque Terra Mítica, é muito silencioso nos quartos que permitem um repouso tranquilo. Serviço de internet Wifi de muito elevada qualidade. Parking coberto gratuito.

Contras: Defeito de construção no isolamento do chuveiro, em que um simples duche de 5 minutos é suficiente para inundar todo o quarto (não só a casa de banho). Apesar de ser um hotel de elevada qualidade, é demasiado caro. Claro que a qualidade paga-se, mas não é necessário exageros.

Prós: Localização dentro do parque temático que não é grande coisa comparando com outros.

Contras: Funcionários e serviço em geral muito maus. Até às 01h00 a.m. não se dorme, o barulho das crianças a correr pelos corredores e as portas dos quartos a ranger não o permitem. Bufete 25€ / pessoa e a alternativa é pessima, na cafetaria o serviço não presta.

Prós: Todo o Hotel está muito bem conseguido e muito bem localizado. Em especial o acesso direto aos parques temáticos.

Contras: Para um hotel de 4**** Superior (ou mesmo 5**** ALL SUITS) há muitas coisas a melhorar! O serviço de bar e piscina não é suficiente, os hospedes tem que ir ao bar, não há ninguém a atender às mesas, quanto muito servem os pedidos à mesa, e quando chove, não recolhem os almofadados das esplanadas, o que impossibilita o seu uso por alguns dias. E os acessos às garagens não são limpos frequentemente.

Prós: Room was nice. Great view.

Contras: Park was shut. Hotel to far away from resort. Hotel lacked an atmosphere.

Prós: Stunning views and great location next to Terra Mitica

Prós: Staff. Food. Location

Contras: No slippers.. have to put kettle on floor to boil as no socket next to kettle we in presidential suite so expected better. Staff brilliant

Prós: Qualidade das instalações do hotel. Localização do hotel, junto dos parques diversões e vista sobre a cidade. Sossego. Divertimento noturno. Alternativa de refeições no bar sem preço excessivo. Fabuloso pequeno almoço - aconselhamos a que sirva de almoço,.... bilhetes gratuitos parques de diversão.

Contras: Algumas falhas na limpeza em um dos dias. Secador de toalhas perigoso, sem interruptor (só desligado no quadro) o que em aquecimento excessivo pode quebrar segurança com risco de queimaduras nos clientes Preço excessivo.

Prós: Everything else, lovely room, lovely staff and lovely food