hotéis em Benidorm

Prós: Muita variedade de comida. Funcionários simpáticos

Contras: Muitos hóspedes. É um hotel enorme e nos espaços comuns (piscina) há alguma confusão!!

Prós: Top class hotel the reason why it is four star.

Contras: There were one or two things but in general great place to stay.

Prós: I liked the room And the hotel The food was on with a variety of things daily

Contras: I booked on booking.com the price was £328 when I arrived to pay they told me booking.coms prices had changed and charged me £380 When we challenged this they said it’s normal Process however I have used this booking platform Loads and never had an issue

Prós: Vistas alucinantes do quarto e quarto muito espaçoso e arejado

Contras: Filas para tudo, inclusive elevadores. Muitos quartos, muita confusão. Buffet muito fraco.

Prós: Localização,refeições e boa simpatia

Contras: Da limpeza dos quartos,péssimo.

Prós: Quarto espaçoso com varanda, piscina e localização

Contras: Limpeza nos quartos e comida

Prós: The room with the view is amazing, breath taking and yes, we will come again

Contras: Restaurant is a cantine with warm average food, nothing to remember, hostess was super nice

Prós: pool area was nice

Contras: Disappointed that you had to pay for WiFi considering price and status of the hotel

Prós: Friendly and helpful staff. We had half board and meals went surprisingly well. Beatiful view from the hotell balcony.

Prós: The hotel itself was beautiful! The rooms were quite basic a for how great the hotel was. Staff were excellent. Will definitely be back!

Contras: The beds were quite basic also the TV was only in Spanish no option for English.

Prós: View from my room towards the beach was fantastic Room was nice and clean as well

Contras: The food wasn't good, I ate it once at the hotel but didn't go back at all for my stay even though I paid for it. If just go across the road have something there

Prós: The food was great, the room was huge and clean We were there for a Latin Dance festival on site yet it did not interfere with the other guests and the hotel was very careful with noise control so no other guests had a good night's sleep while we danced until morning.

Contras: Shower a bit small

Prós: Beautiful pool area and very impressive background.rom balcony was stunning Impressive reception area. Room we had was small but adequate, but view f

Contras: Breakfast was poor for a four star hotel

Prós: O facto de estar próximo da praia

Contras: A comida e a animação.

Prós: Do pouco ruído na envolvente.

Contras: A limoeza dos quartos e a variedade e qualidade de produtos no pequenos almoço

Prós: We didn´t do much. We discovered to late what the hotel had to offer.

Contras: The service of the front desk is not one expects from a 4* hotel.

Prós: Good pools, convenient location, but it is not in Benidorm but convenient for Poniente beach at the South end.

Contras: This is not a four star hotel should be classified as three star.The waiter service restaurant was closed. The pools were very cold - surprising when other pools in the area were much warmer. Lifts slow. Air conditioning in the rooms was not effective even when on full

Prós: This hotel was really convenient for our business trip. The hotel was absolutely delightful, the staff were friendly and informative. The buffet was gorgeous and plenty to choose from. Will definately stay here again.

Prós: Nothing

Contras: Restaurant staff rude & unhelpfull. Reception unhelpfull.Decor and facilities in need of refurbishment. Rooms dull and uncomfortable, especially the beds. Staff in general unhelpfull and unpleasant. Would not recommend hotel.

Prós: The view =)

Contras: A big black hair on my "clean" pillowcase; and the next day the breackfast wasnt very good, all the food was cold.

Prós: The hotel is a landmark itself and was the highest building of Spain for 5 years... Now still, the view on the 43rd floor is impressive. Our room was on the 31st, which was a joy both by day and night.

Contras: Brace yourself for mass-breakfast under tl lighting... Not really cosy. Due to bad weather we used the dinner 1 night in the hotel. Big disappointment, as all the food was overcooked in the buffet style heaters. (Outside the hotel enough better options for fresh and tasty dinner)

Prós: Room comfortable and clean, the food was good and there was a good choice available.

Contras: Would have been nice to have tea/coffee facilities in the room.

Prós: da vista do hotel

Prós: The View from our hotel room

Contras: Bar Staff and Buffet room Staff very rude, very hard to get served at the bar unless you were Spanish!! but yet they still expected to be tipped.

Prós: The rooms are a decent size and the bed is comfy

Contras: Felt abandoned when Benidorm was closed down due to Covid-19. Hotel wouldn’t provide food or hot drinks, or even plates, cutlery, glasses or cups so we had to struggle with our supermarket purchases

Prós: I’ve stayed here before and have enjoyed my stay but I think the covid19 had a big impact in my stay here this time the staff were not helpful at all

Contras: We were there on the lockdown with covid19 we were restricted to our rooms the staff were not helpful they wouldn’t provide us with basic needs (knife fork & plate) the dining room was closed off they also told us to be out by midnight on the 16th for shutdown of our hotel so we spent 8 hours in the airport only to be told at checkout the hotel was available TIL the end of our stay this was too late as we paid for private transfers back to the airport no car mmunication from staff at all

Prós: Atendimento na recepção e restaurante. Comida variada e bem confeccionada.

Contras: A limpeza dos quartos é deficiente.

Prós: Close enough to town, provided a shuttle bus during the day as hotel is on a hill. Rooms were clean, plenty of storage space

Contras: No kettle in the room and the pool was dirty

Prós: The hotel was lovely clean and in a great location

Contras: With this lockdown we had no help off the hotel at all locked in room for days with no hot food they closed the restaurant completely so we had to live on crisps and cold drinks as we had no facilities to make anything

Prós: Very clean,lovely staff and helpful would recommend this hotel

Prós: Estava escrito no site bilhetes para 2 parques mas na verdade só deu para um que foi MundoMar

Contras: Comida no restaurante com pouca variedade, apresentação de frutas muito pobre, os quentes tinham frios misturados e tinha pratos na mesa a toda a hora por levantar. Ninguém perguntou nada como estava... unicamente para beber sem informação de qualquer produto local ou da região.

Prós: Já é a segunda vez que vou para este hotel gostei mais da primeira vez. Mas tem boa localização fora da confusão. Deram nos entradas para os parques o que foi ótimo. São super simpatico Adoro

Contras: O quarto estava com as paredes sujas Limpeza quando cheguei não gostei no quarto

Prós: The indoor pool was a bonus

Contras: The restaurant was being renovated so no kitchen

Prós: Christmas Day

Contras: Nothing

Contras: Limpezas do quarto ma, casa de banho minima

Prós: Excelente hotel, café da manhã excelente,

Contras: Camas de solteiro, diferentemente do reservado que era cama de casal.

Prós: Welcome from the receptionist, room ready on arrival. Requested change of half board meal to lunch time was no problem. Dinning room was clean and tidy, with good food on offer.

Contras: No compaints

Prós: We live in Spain and found the hotel was excellent for our short stay

Prós: the staff were very helpfull

Contras: very early in the morning we were woken by some very noisy guests which spoilt the stay

Prós: The hotel was ideal for us as we arrived by car. Free car parking directly outside the hotel. All the staff where helpful. Also free facilities like indoor pool and sauna. Very clean in the public areas.

Contras: It said shorts could not be worn in the dining room so went out and bought some trousers. Then annoyed as other people allowed in wearing shorts.For a hotle there was quite a choice for vegetarians but good if they could have a special hot dish each evening and also all vegetable to be vegetable, eg potato not with ham.

Prós: Ideal for one night to visit Benidorm Palace

Prós: Clean and tidy

Contras: Top of a steep hill

Prós: Conforto e serviços, com especial agrado nas refeições

Prós: Accomodation good

Contras: Need more pillows

Prós: The hotel was nice and the reception and bar area. Rooms were not up to date with the 21 century. They need a make over and I would not qualify it as a 4 star.

Contras:

Prós: Excellent food,good entertainment,friendly staff,

Contras: Nothing

Prós: Nice hotel, varied buffet though could have been better

Contras: At the top of Cardiac Hill, with building of monster skyscrapers going on all around starting at 7 am. Water seeping out through front steps of hotel so very slippery.

Prós: Staff very friendly breakfast good.

Contras: Was clean but attention needed to edges quite dusty!

Prós: Lovely hotel with friendly staff, great facilities and far enough away from the main nightlife that you wouldn't be disturbed by noise etc

Contras: Literally the only issue we had was the safe in the room was not working and after a few people coming to look at it we ended up getting moved to a different room.

Prós: Everything

Contras: Nothing

Prós: Clean, looks nice, spacious rooms and decent facilities.

Contras: Surly slow staff, time taken to check in, very slow small lifts, cold pool water.

Prós: The staff were very nice and the location is great.

Contras: The water in the shower smelt awful, the walls are very thin so you can hear every single person coming in every 20 minutes. The worst part was the extremely cold breakfast, cheap food, all the fruit was dried out and not changed.

Prós: Pequeno almoço bem servido y com boa variedade. Espaços comuns e piscina muito agradáveis. Boas sobremesas.

Contras: O quarto precisa de reformas, sobretudo a casa de banho. O jantar ainda que com muita variedade, mas com pouca qualidade, e de confecção pouco cuidada. A cozinha merece uma atenção da gestão para melhorar a qualidade da comida.

Prós: Tudo

Contras: The food is disgusting we went half board and was offered to go full board for another 25 euro a head thankfully we didn't take it indoor swimming pool and gym was out of service for a few days very slow checking in couldn't use the safe as the alarm kept beeping wouldn't stay here again no kettle in room there was a mini fridge but they were using it as a mini bar so no room to keep anything else in it

Prós: Staff 5 estrelas, amáveis e atenciosos Apesar de ser uma zona turística o hotel é tranquilo, limpo e organizado.

Contras: O bar da piscina deveria ser remodelado

Prós: day 1 was a lock down waist of money

Contras: na

Contras: Não gostei muito do atendimento no bar da piscina e descontaram-me duas vezes a noite no cartão de crédito (estou a tentar que me devolvam o dinheiro, mas até ao momento ainda não tenho qualquer resposta).

Prós: excellant breakfast.. with 'cava & vino blanco' ! luxury hotel, fantastic gardens & pool realy helpful friendly staff. great large rooms & good value for ££..

Contras: no negativity !

Prós: The staff were so friendly and they all could speak english.This was a great advantage to us as we dont speak spanish.Very helpfull on what to do and were to go. Markets and bus numbers to get you to old town.I would go back to this hotel again and tell my friends

Contras: It was holloween weekend and all the staff made the effford to dress up and decorate the hotel

Prós: The room was spacious and clean and comfortable

Contras: The buffet breakfeast was not good, no clean tables and nobody to help us

Prós: I loved sitting in the large peaceful reception area and piano bar.

Contras: The reserving of sunbeds from the early hours in the morning even if the owners of the towels didn't turn up until late morning or even after lunch. I think this practice should be stopped by management.

Prós: Nice surrounding of hotel

Contras: The staff would not be flexible, we asked for a King bed we did not get this then asked if the twins could be made into this and this we were told was not possible!

Prós: A simpatia dos colaboradores é excelente o pequeno almoço é bom e variado bem como as refeições/ buffets As piscinas e as áreas envolventes são axcelentes e bem mantidas

Contras: Recomendaria a ter mais atenção com a limpeza do restaurante principalmente com os copos e talheres

Prós: Clean, lovely pool, friendly staff.

Contras: No coffee and tea making facilities in the room.

Prós: convenience to facilities Staff in all areas superb.

Contras: air con intrusive thru night.Rooms should be carpeted for insulation

Prós: Excellent breakfast, large choice of food.

Contras: Whilst clean, some public areas looked a little tired after the busy summer season

Prós: O Hotel merecia ser um 5 estrelas... Tem tudo de bom

Contras:

Prós: Large breakfast selection and spacious pool & gardens

Contras:

Prós: Clean, tidy and a wonderful view.

Contras: Breakfast was a bit of a free for all!

Contras: Bad service , no towels

Prós: Gostei da parte exterior nomeadamente a piscina e o ginásio Gostei também da pool party foi muito animada.

Prós: Large comfortable room with 2 large beds, very hot water with excellent pressure, staff cheerful and helpful, more than reasonable price!! Taxis readily available, between 5 and 10 euros into Benidorm.

Contras: Nothing,

Prós: Cama confortável, pessoal mt simpático, comida bem confeccionada

Contras: As sobremesas poderiam ser mais variadas

Prós: For the cost the hotel was excellent, rooms made up daily. Whilst very basic the shower was excellent, clean towels and toiletries provided. The hotel was also very quiet at night and did not hear other guests in hallways as you would have expected to.

Contras: Location was a bit too far out of the town so had to rely on cabs back and forth at 7/8 euro a time. Views are really good from room but located next to fire station so sirens did wake us up a couple of times. The toilets in reception were blocked and not very nice

Prós: Very comfortable, enough for what I needed it for

Contras: Nothing

Prós: Room spacious and clean.Breakfast excellent.

Contras: Room overlooked bus parking area,bus engines running during the night and left running for long periods.

Prós: Easy to get around benidorm. Hotel was spotless.

Contras: The only thing that really disappointed me was one off the reception staff was very terse with the guests she would not even check my pick up bus time.I had to walk to the bus company to do this myself. But must say rest of the staff were great

Prós: À internet com bom sinal

Contras: Cheiro a cigarro no quarto e na recepção toda gente fuma

Contras: The air conditioning sucked.

Prós: Localização

Contras: Vista e o facto das janelas não trancarem, revela alguma falta de segurança.

Prós: Da limpeza e da generosidade dos funcionários.

Contras: Por vezes cheirava a tabaco e outras substâncias nos corredores.

Prós: nice clean modern hotel

Contras: solo male english drunken men!

Prós: A disponibilidade dos funcionários, a limpeza dos quartos

Contras: Sendo um hotel de praia, deveria ter condições para os hospedes poderem secar toalhas de praia, calções etc., sendo um 4 estrelas não se compreende a falta de minibar. Um hotel de férias não deveria ter como limite para o pequeno almoço as 10.30, uma vez que como é óbvio em férias todos se deitam mais tarde e levantam mais tarde, não sendo justificação o aproximar do almoço uma vez que sempre que lá passei nunca vi ninguém a almoçar.

Prós: I like the location as I liked to walk to the beach. The hotel building was different than same tall hotel buildings in Benidorm. The hotel in new so it was clean and pleasant to stay there.

Contras: The breakfast should be more various.

Prós: A great modern design. It was clean, quiet and comfortable. The staff were courteous and helpful. Great views and convenient position for onward travel.

Contras: The air conditioning was impossible for me to operate.

Prós: The room including the bathroom

Contras: Access to hotel entrance. Shower head was painful. No facilities were operational. No international TV programmes. Tiny lifts, although proposed for 6 persons.

Prós: The hotel was very clean the staff extremely helpful and friendly and the room warm and welcoming

Contras: We felt we were the only people staying at the hotel as it was very quiet. It had a bar but because of lack of clients it was never welcoming. We felt if there was English Channels on the tv in the room the stay would have been more enjoyable

Prós: Friendliness of the staff. Easy to find. Ease of parking. Free drinks in fridge. This is an ideal hotel for a couple of nights, or a business trip, but not ideal for a family holiday.

Contras: There was no cupboard space in room so small items had to be left in cases. The sun terrace closed too early in the evening (8pm) - it should be possible to block off swimming pool if need be but leave terrace open so guests could enjoy evening air, if they want to, as there are no balconies and you need somewhere to smoke, apart from outside the front door.

Prós: Só pasei uma noit no hotel pelo que não pude apreciar muita coisa

Prós: the rooms were very clean and new

Contras: No where to get a coffee or a drink, poor seating areas, we arrived about 1pm, 2 people were on reception. We registered but asked to wait an hour before room would be ready. Waited an hour then returned to reception. Only one man on reception then and a large queue. Not good enough for a 4star hotel.

Prós: Very quiet, brand new!

Contras: The breakfast is awful and the decor is that of an office, it is not 4 stars and will not keep them for long!

Prós: The room was clean and spacious, as was the ensuite bathroom.

Contras: There is no bar, there is no restaurant (cafeteria service until 10am for breakfast only). If you want a drink or snack, you have to use vending machines (in a supposed four star hotel!) some of which aren't even plugged in. The cleaners do their room rounds with a supermarket shopping trolley. The pool was freezing cold. There was no iron in the hotel. There was no plug in the bath.

Prós: De tudo , a comida muito boa , as piscinas exelente, recomendo perto de tudo e da praia , voltarei sem dúvida

Prós: Localização. Bastante próximo da praia e da zona centro. A piscina do hotel pelicanos é muito agradável, boa temperatura da água e bom espaço envolvente. Bom pequeno almoço e jantar.

Contras: Cheiro a esgoto na zona da piscina Insonorizarão dos quartos escassa...

Prós: I loved the property, the rooms were very comfortable and clean. The cleaning staff were very friendly. Breakfast was excellent

Contras: I did not like the fowl/rotten odor that was constantly in reception it was very off putting. Breakfast was great but would have liked a better choice for coeliacs

Prós: Qualidade e preço Recomendo

Prós: Comida variada, espaço no geral bom e piscina enorme. Boas actividades e espectaculos.

Contras: No checkin à chegada não permitiram que parasse o carro em frente para descarregar as malas. O parque a €18.00/dia!! estava cheio, tivemos que estacionar a 10 mins e arrastar malas e sacos. Empreendimento enorme com muitas famílias e crianças = confusão e barulho...

Prós: Nada a realçar em especial. Tudo mediano com alguns pontos abaixo da média.

Contras: A comida não era de facto nada de especial. Demasiados fritos e pouca variedade. A Paella ou estava queimada ou tinha pouca carne ou pouco marisco. Estacionamento com lugares demasiado apertados.

Prós: Piscina, comodidades

Contras: A limpeza dos quartos era fraca. Encontramos ums insetos nos tabuleiros das chavenas do cafe.

Prós: Nothing!!!

Contras: Still waiting for our money back !!

Prós: Room very clean, breakfast was excellent, everything you could ask for. The location was fab, just a short walk to everything

Contras: Would be nice to have a kettle in the room

Contras: Will definitely be back soon excellent facilities and the food is great

Prós: the food, the staff, i loved the hotel and would stay again if i ever go to benidorm again

Contras: there was no wifi

Prós: location. staff

Prós: it was situated in a good location, it was modern and well kept and the pool area is excellent

Contras: i was on the 14 th floor close to the service lift the lifts mechanism was noisy as was the revoving door at the main entrance

Prós: The best thing about the hotel is the location, its central to the beach,shopping ,and the excellent nightlife.Breakfasts were excellent, too.I enjoyed my stay so much that I plan to go back again next year.

Contras: There was nothing that I didnt like during my stay.

Prós: This hotel is ideally located for access to the shops and beach. The pool area is very spacious.

Contras: prices at the bar and not being offered the option of pouring my oun mixer to alcoholic drinks.

Contras: Sim. O facto de não haver um canal de TV português e de não terem canais de TV Sport.

Prós: gostei da animaçao,da piscina do sossego

Contras: falta de rampas de acesso a piscina para carros de bebe.

Prós: Da piscina tropical e zona circundante

Contras: O espaço para parqueamento na garagem do hotel demasiado curto entre carros dificultando o acesso ao entrar ou sair do carro.

Prós: I was meeting friends here but we had made seperate bookings, the staff made sure we were in the same block and had rooms as close as could be. I also decided to stay an extra night and that took less than 5 minutes to sort out. i had a slight medical problem and the reception staff went out of their way to help.

Contras: Could have done with coffee making facilities in room - but i am a coffee addict!

Prós: Animação, instalaçoes, espaços exterior.

Contras: Nada relevante.

Prós: It was a great location for a great price. Nice pool also. Made it very relaxing.

Contras:

Prós: We love this place it is so relaxing and from the Minuit u step in to hotel. It’s has a feeling that I can not explain but we love it been to the hotel about 10 time and can not wait to go back

Contras: Loved it all

Prós: All the services are just PERFECT

Contras: Nothing

Prós: Very nice place for relaxing. Good food and service

Contras: Poor facilities no ironing board

Prós: The bed! Amazing. We stayed in it so long we missed breakfast! The Thai massage was wonderful, the pools and delicious cocktails, all 5*

Contras: After a day of lounging and eating and drinking there could have been more 'to do' in the evening.. some form of entertainment rather than more lounging and eating and drinking!

Prós: Everything!)))

Prós: Very nice hotel, friendly people, great spa. I was very quiet first week of Novemeber but weather was still very nice..

Prós: A real paradise on the Costa Del Sol

Contras: Spa not flexible on treatments offered, strange in times of recession.

Prós: I liked the grounds, gardens and pools and the fact it was not overely crowded. The staff had warm and loving personalities. They were filming a movie but hardely notice any difference in the service. I loved the massage and the staff was incredible! :>)

Contras: I can not think of anything I did not like. The first night we were tucked in a corner with out much of a veiw but the staff moved us with out to many questions. we were moved to a room that had a nicer view of the pools and gardens. I felt bad asking to being moved, but the staff seemed to understand.

Prós: Staff were absouletely wonderfull. The pools out side were amazing and very attractive.

Contras: At this hotel you should have a better Lounge/ Bar with variety of drinks. in black was disaster, it should not be categorized as gastronomy !! they run out of wine ! they have only two bottels of wine!! Resturants in general were below expectation. at check out we were over charged and we have to tell the receptionist to rectify the mistake. check out process was not efficient neither accurate !!!!

Prós: The atmosphere.

Contras: The price of the drinks.

Prós: The magnificent gardens and excellent staff.

Contras: Cuisine was not up to level of hotel------Poor in fact .Eg Stale crisps and poor bread with too much mayonnaise delivered to our room , Breakfast greasy -----We could go on .

Prós: The friendliness of staff. The layout of the hotel, the pools were fantastic, the comfort - it felt like home on a grander scale.

Contras:

Prós: Todo o espaço está muito bem conseguido e uma vista de sonho parce que o hotel sempre esteve ali dado o impacto dos seus jardins

Contras: nada a acrescentar

Prós: the quality of the building was good.swimming pool area was outstanding-very classy.Bedrooms stylish with good size and facilities.Felt the staff in general were helpful and happy.

Contras: I felt the food and beverages department needs to up a level.Breakfast was good but at 25 euros too expensive.Bar meal late at night was poor,the asia restaurant meal was ok but felt it just lacked a little class the sweet was a frozen bannana wrap which was bland.Poolside restaurant - ifelt the food was bland more so the sauces.Another big issue was the correct utilisation of public areas

Prós: very nice gardens indeed, stylish theme but luckily not overly "asian". typical international layout for this class of resort. popular hotel with the wealthier spanish. helpful staff. comfortable room layouts. nice pools.

Contras: not much, maybe the choice of snacks from the bar is a bit limited for the demanding hungry guest. plastic goblets around the pool is fine for safety, but I would have preferred glass at the poolbar itself.

Prós: Bem, para nós, o melhor é mesmo a localização! . Está no Epicentro dos bares e restaurantes e (verdadeiramente) perto da Praia, apenas a 5 min a pé! . Tem uma excelente Piscina bonita e grande, Animação com 3 Bares incluídos, lavabos com chuveiros, Restaurante Buffet com muita variedade (bebidas não incluídas) e a Cama é muito confortável! . Saliento também a Simpatia dos funcionários.

Contras: Algo que não apreciamos tento foi a decoração menos moderna do Quartos, mas em que nada rebaixa a qualidade e conforto dos mesmos. . A Piscina tem uma zona muito reduzida de profundidade suficiente para estarmos confortavelmente com os pés assentes. . Parque de Estacionamento bastante afastado (500m) do Hotel. Mas, fora isso, é seguro e acessível a qualquer altura. Custo de 9€ por dia.

Prós: Tudo

Contras: Ter que fazer fila as 9:30 para poder ter lugar na piscina

Prós: Da animação no bar do hotel

Contras: Hotel antigo, precisa de obras

Prós: Central location

Contras: Attitude of staff. We were made to pay extra for a room with a balcony that smelt of cigarette smoke. Reception staff were rude and unhelpful

Prós: Localização.

Contras: O quarto era virado para a piscina e tinha musica todo o dia.

Prós: location, room facilities, and bar staff were superb

Contras: The lady on reception very abrupt with me and other guests made us feel a nuisance for asking a normal question customer service training skills would do her good, But the male reception think he was the manager was very polite and helpful.

Prós: Room was well presented and clean, location was very good and sun terrace was great. Food was good but not enough selections.

Contras: Better selection at evening meal would have been great. Hen and stag parties were very noisy.

Prós: The hotel is in a loud part of Benidorm near the square but because of the state of emergency it was really quiet, great atmosphere on the days everything was open

Contras: News of what was happening was not given and guests were relying on friends and Facebook for information Rooms were really dusty and bathroom needed a good clean especially the shower

Prós: Went with a party of 14 men, this is the third consecutive year we have stayed at Hotel Marina, we had a great time up until everything was shutdown due to the Coronavirus, but that was nothing to do with the hotel. We will be back again next year though.

Contras: Nothing.

Contras: It was exceptional circumstances ie: Corona Virus time. They could have informed us at Check in, that we were unlikely to be able to complete our stay/ or suggest that we return another time. I appreciate that it was a rapidly changing situation - but they should not have let us check in.

Prós: The location that's all rest was terrible

Contras: Staff were rude security extremely aggressive. Rooms very dated cracked tiles in bathroom. Lifts very slow and staying in the 14th floor doesn't help after requesting a low floor room months ago. Over all I will never stay in this hotel again and I definitely will be telling other people the same .

Prós: everything else was first class

Contras: room just a little bit high up would prefer low

Prós: Nice rooms offering all the comport you need

Contras: Entertaintment during evening/night; very loud live music until plus minus 24.00 hours and the whole night thrue from the bar(s)

Prós: everything!!!

Prós: location was great

Prós: Location, comfort cleanliness all good

Contras: reception staf, f especially oriental looking lady, very unwelcoming very off hand in attitude not a good first impression of the hotel, still the same whem we left.

Prós: staff very good ,stayed 3 nights, reception gave me a room which i asked for at the desk, i asked for an extra pillow from the maid, she gave me two,as i was on my own i thought that was good,

Contras: i was up early for breakfast each morning and went for breakfast before it got busy, the chocie of food was very good ,but the cooked food was luke warm , they go to the trouble to cook hot food, and dont know how to keep it that way

Prós: hotel staff very helpful

Contras: the bathroom was old and grubby,there was a big piece of coveing missing which left rubble exposed,there was black mildew over the ceiling, the toilet seat was broken,there was a floor tile loose in the main room.not what i would expect from a four star hotel,

Prós: Everything was fine, very good location, good hotel, polite and kind staff!!!!

Contras:

Prós: Room, Pool, overview of hotel excellent

Contras: breakfast was cold and poor, not much variety

Prós: good facilities and good quality meals

Contras:

Prós: its have only may be 3 stars

Contras:

Prós: De tudo....sempre que for a benidorm ficarei lá hospedado.

Contras: Absolutamente nada...

Prós: Do sossego, do conforto, e do tipo de alimentação, sendo fresca e muito variada.

Contras: Em relação a outros hotéis que havia junto à praia, no Hotel Helios havia pouca diversão.

Prós: Cleanliness, excellent food

Contras: Lock down

Prós: Hotel com muito boa aparência e uma enorme escolha de refeições.

Prós: Tudo

Contras: Não falarem Português

Prós: Da relação preço qualidade muito bom

Prós: Exceptionally clean

Prós: Muito bom pequeno almoço, muita variedade e sobretudo produtos de qualidade, hotel muito bem localizado em relação à praia e divertimentos.

Contras: Da animação feita à noite pelo hotel.

Prós: Tudo estava perfeito! Excelente Hotel!!

Prós: Gostei de tudo, da simpatia, instalações, serviço de refeições,Quarto espaçoso perfeito para dois adultos ... todos os dias limpo, camas feitas e tolhas mudadas ...impecável,A zona é excelente. Os funcionários são super simpáticos e atenciosos. A noite é fantástica. A comida é muito boa. Os espetáculos do hotel são top Muito perto da praia

Prós: Modern, comfortable hotel with great staff. Amble food to choose from in the restaurant.

Prós: Cant do enough for you in this hotel

Contras: All was exceptionally good

Prós: We liked everything really we thought is was very good value for the money although it would be nice if you had some comfortable chairs in the room if you are on a long stay.Thank You

Prós: arrived weds 10 nov,when getting off our transfer some people comented how they wanted to stay there because of location,as ive been benni b4, knew location was perfect to beach,nightlife,food,market,15 min stroll along beach to old town.did not know this hotel but upon entering could not fault how clean it was staff very helpful,still busy( even if i did get the fiesta dates wrong).room was reasntly refurbished wooden floors, flatscreen tv, walk in shower,big size balcony over looking pool.(room 323,third floor).resturant very big ,loads of choice of food plus plenty of it,and always hot. menu changes every day so thers always something differant to try......if you want a hotel near to everyting plus lovely staff and good food book here...

Prós: Very Clean Hotel,friendly staff and great central location.

Contras: Nothing negative to say about this hotel.

Prós: The hotels proximity to bars restaurants & shops

Contras: Unable to make a warm drink in the room

Prós: The hotel was close to the sea, it had a lovely pool, the staff were very friendly and it was very clean

Contras: The fruit juices were very nice

Prós: Localização, limpeza do quarto, simpatia dos funcionarios

Prós: Simpatia dos funcionários do Hotel

Contras: Melhorar o ar condicionado dos quartos

Prós: proximidade da praia

Contras: hotel a precisar de uma remoldelaçao urgente, corredores cheiram a mofo

Prós: The swimming pool was very clean.

Contras: No, it was all really good.

Prós: Proximidade da praia e acessibilidade.

Prós: O facto de estar a poucos metros da Praia

Contras: Melhorar e diversificar o Buffe de Pequeno almoço e jantar

Prós: It was very well placed. You only had to turn the corner and all the clubs, restaurants etc. were there. It was surprisingly quiet too making it easier to sleep.

Contras: There was no room service or facilities to make a morning cuppa. I really missed that although you can go downstairs for a cuppa and take back to your room - for me that just wasn't the same.

Prós: room was good size

Contras: food was disappointing and we were unaware park was closed. Spa was not working correctly pools were closed. Unable to use the mini golf as also closed

Prós: Excelente. Moderno, com boa decoração, limpo, simpatia e cordialidade dos funcionários da recepção, buffet do pequeno almoço muito completo, vistas fantásticas sobre a cidade e para o mar e apesar de ter bastantes crianças porque está mesmo ao lado do parque Terra Mítica, é muito silencioso nos quartos que permitem um repouso tranquilo. Serviço de internet Wifi de muito elevada qualidade. Parking coberto gratuito.

Contras: Defeito de construção no isolamento do chuveiro, em que um simples duche de 5 minutos é suficiente para inundar todo o quarto (não só a casa de banho). Apesar de ser um hotel de elevada qualidade, é demasiado caro. Claro que a qualidade paga-se, mas não é necessário exageros.

Prós: Localização dentro do parque temático que não é grande coisa comparando com outros.

Contras: Funcionários e serviço em geral muito maus. Até às 01h00 a.m. não se dorme, o barulho das crianças a correr pelos corredores e as portas dos quartos a ranger não o permitem. Bufete 25€ / pessoa e a alternativa é pessima, na cafetaria o serviço não presta.

Contras: It smelt bad, the reception, the room, everything. It was also very hot in our room.

Prós: Everything

Contras: Great stay

Prós: Todo o Hotel está muito bem conseguido e muito bem localizado. Em especial o acesso direto aos parques temáticos.

Contras: Para um hotel de 4**** Superior (ou mesmo 5**** ALL SUITS) há muitas coisas a melhorar! O serviço de bar e piscina não é suficiente, os hospedes tem que ir ao bar, não há ninguém a atender às mesas, quanto muito servem os pedidos à mesa, e quando chove, não recolhem os almofadados das esplanadas, o que impossibilita o seu uso por alguns dias. E os acessos às garagens não são limpos frequentemente.

Prós: The breakfast was fantastic. The hotel itself is beautiful and Instagram worthy. I love the egyptian theme. It also provides tickets to attractions such as terra mitica (which wasn't open unfortunately ) and mundomar which are so entertaining. If you have kids, you should definitely book this hotel. The hotel is a good 40 minutes from Alicante aiport (75euros by taxi) which runs a bus service to town and there you can get a taxi to the hotel for much less.

Contras: The rooms aren't as big as depicted in the picture but they were sizeable and comfortable. Room service is very poor and frustrating and worsened by the fact they don't speak or understand much English. The staff member- Angel is very helpful and speaks English which was helpful The dinner was a let down on both nights. Not enough variety or tasty meals. I felt so bad that we had to waste most of the food. The chef salad and the pork ribs sent me straight to the toilet to throw up and these are food choices I normally enjoy. I would have expected a bath tub in a hotel of this magnitude and class! You can't have a cuppa in your room as they provide few tea bags only on the 1st day but with no sachet milk!

Prós: The hotel was empty and quite as it was low season , which was nice as we were there to relax And have peace and quiet The food was great for lunch and dinner the reception staff were very pleasant and helpful

Contras: There was a bad smell from the pipes and drains in the bathroom like sewage smell I paid for half board breakfast and dinner But was told that if I wanted the breakfast brought to my room I’d have to pay for it I had to pay for ice 5 euro for a bucket of ice each time as there was no ice machine I found this very bad indeed The underground car park was very narrow if wasn’t a good driver I would of had it

Prós: Staff. Food. Location

Contras: No slippers.. have to put kettle on floor to boil as no socket next to kettle we in presidential suite so expected better. Staff brilliant

Prós: Qualidade das instalações do hotel. Localização do hotel, junto dos parques diversões e vista sobre a cidade. Sossego. Divertimento noturno. Alternativa de refeições no bar sem preço excessivo. Fabuloso pequeno almoço - aconselhamos a que sirva de almoço,.... bilhetes gratuitos parques de diversão.

Contras: Algumas falhas na limpeza em um dos dias. Secador de toalhas perigoso, sem interruptor (só desligado no quadro) o que em aquecimento excessivo pode quebrar segurança com risco de queimaduras nos clientes Preço excessivo.

Prós: location is approx. 10 minutes away from Benidorm. Fantastic views. Theme parks shut in winter so not much there. Hotel was deserted and food in evening a disappointment . Breakfast was good but totally self service. A vast sized hotel but once reached the bedrooms were super.

Contras: price especially when found on 2 week package deal compared to had what we paid for 1 night

Prós: Very clean. Breakfast was very good. Staff were excellent. Location was great.

Contras: Not the fault of the hotel butu nfortunately a family of 'travellers' had booked in and were screaming their heads off up and down the corridors for both nights between 2am and 5am.

Prós: funcionarios muitos simpáticos, localização muito boa, pequeno almoço muito bom !

Contras: Piscina muito pequena para a qualidade do hotel sinceramente !

Prós: The room was nice and clean. The bed was comfortable. The selection of food at breakfast was great. Location was ideal.

Contras: Unfortunately the night that I stayed a large group of guests (approx 12-14 of them) caused problems with drunken behaviour and fighting. This happened around 4-5am.

Prós: Staff are lovely. Very helpful.

Contras: Always a lovely hotel. But the road works going on very dusty.

Prós: A simpatia dos funcionários.

Contras: Não terem menu para crianças!

Prós: A simpatia dos funcionários!

Contras: Não ter refeições para crianças

Prós: We had the junior suite which was very big with a sofa area & two balconies.

Contras: There was a lot of road works going on outside the hotel & all along the street so very noisy from 8am til dark! The breakfast had a lot of variety to help yourself but the cooked breakfast was cold!

Prós: Staff are magnificent when it’s refurbished it’ll be Fantastico

Contras: Hotel needs getting updated building site noisy ,large group arrived arguing 4am morning hotel had to get security guards in

Prós: close to the beach and everything. clean. nice staff. good breakfast

Prós: Location,Restaurant,staff

Contras: All the facilities were closed during our stay

Prós: Close to the beach Staff is very friendly Breakfast buffet has lots of variety Rooms are comfortable and clean

Prós: A eficência dos serviços e apresentação rápida das mensagens.

Contras: O sistema de TV é nuito fraco, pois o sinal não chega em boas condições, devia ter um canal português, pois são vários os clientes portugueses.

Prós: Convenient for town, comfort and very hospitable.

Contras: Food. Although good not an extensive range and not enough.

Prós: very modern, clean, comfortable rooms

Contras: we were located on 2nd floor, traffic noise was a problem in the morning.

Prós: The comfort and cleanliness

Contras:

Prós: Felt at home immediately. Attentive reception. First class.

Contras:

Prós: The staff could not have been more helpful and were always willing to offer information and help

Contras: No lock on bathroom door and no hook for shower over bath had to crouch down to have a shower

Prós: Great value very good all inclusive hotel. Food and snacks are very good. All inclusive mini bar in room was a feature you don’t normally get

Contras: Hotel was quite full despite it being out of season. Not all bars were open and therefore queues were guide long

Prós: A cama era confortável e a vista bonita

Contras: Comida poderia ser melhor e no Check-out de madrugada pelo menos uma máquina de café poderia ter...

Prós: Boa comida, ambiente agradável para famílias com filhos

Contras: Cortinas no duche

Prós: The bed was very comfortable and the room was a good size with bath as well as the shower. Great location 1 road back from the beach. Able to keep all inclusive card after checking out until leaving the hotel a bonus.

Contras: Had to change rooms the second night as no dark curtains. Had to change the remote for the television 4 times. The televisions are very old. Quality of food only fair although a large choice. The pillow in the second room was a disgrace.

Prós: Em geral de tudo

Contras: Sem nada apontar..

Contras: Was supposed to be ultra all inclusive but only full board

Prós: The all inclusive sprits were all branded names .

Contras: The lay out didn’t make sense kept getting lost and our room was squashed corners room all our friend had bigger rooms.

Prós: bar did not serve southern comfort paid £350 to be told they would not be supplying Drink

Prós: A comida é muito boa. Escorregas para as crianças bons. Bem Localizado

Contras: Animação noturna fraca. A limpeza ( não aspiraram)!!

Prós: very friendly and clean. hotel is up a short but steep hill. Also rooms have no balconies which didnt bother us, but some holidaymakers like to sit out. Plenty of things going on great pool and kids facilities would definitely stay again. food usual buffet style something for everyone

Prós: Gostei da comodidade

Contras: Na minha reserva estava escrito que teria direito a uma excursão por dia e por pessoa e não foi aconteceu por isso estejam atentos.

Prós: the pool,easy access to the beach,friendly staff.

Contras: the hotel looked old,not enough pillows,no air con without remolt control,fridge not working,would not go there again.

Prós: Food buffet, pools, location

Contras: gym.... useless....no treadmills, no bikes.....I strongly recommend to skip it or improve it but under current conditions not worthwile to mention it in the internet....

Prós: great staff,excellant food choice good facilities

Contras: smoking in the bar area

Prós: Super value for money and all aspects of Hotel (Food, Drink, Facilities) were very good. Hotel Management genuinely seemed to care and we enjpyed our stay so much we booked an extra night.

Contras: No

Prós: Everything, especially being able to use other hotels in same group, & free transport to get there! Excellent value for money

Contras: Nothing

Prós:

Contras: swimming pool was not open

Prós:

Contras: on a hill not informed on booking

Prós:

Contras: Being at a top of a hill

Prós: It was a nice hotel. Friendly staff

Contras: No

Prós: Proximidade da praia. Variedade de comida.

Contras: Melhor higiene (por vários dias, um dos elevadores cheirava a vómito) e maior facilidade no estacionamento das viaturas à chegada e partida do hotel.

Prós: The location is good and a bus to take you into benidorm Very easy

Contras: The restaurant was very canteen and the dress code not up to a 4* This hotel caters well for people with children ,this really over takes everything else .we were expecting at least people would dress in the evening to go to dinner. A lot of people did not even dress up for New years Eve

Prós: Spacious rooms with good facilities.

Contras: No vegan options in the hotel.

Prós: Tudo em geral desde ao conforto, alimentação, simpatia, etc...

Contras: O sumos de fruta do pequeno almoço.

Prós: Espaçoso, Jardim interno, zona piscina, ginásio gratuito, paragem de autocarro à porta.

Contras: Restaurante: com poucos empregados, alimentação para um hotel 3 estrelas. WIFI fraco. Horário tardio na abertura piscina e restaurante.

Prós: As ever, the hotel was excellent. The coffee bought from the bar was excellent. The only problem was the coffee at breakfast that was not very hot and definitely not as tasty.

Contras: The only downfall was the coffee at breakfast. Everything else was the usual high standard. Thanks

Prós: It’s not a high rise hotel, which is great when you have someone with a wheelchair.

Contras: The food wasn’t up to the hotels normal high standards.

Prós: Location was ok.

Contras: The cleaning was poor. Same stains on communal stairs and lots missed in the room.

Contras: Por vezes as toalhas estavam com manchas e alguns pratos sujos... mas de resto tudo superou as expetativas.

Prós: As piscinas mas principalmente a infantil os miúdos adoraram. Um hotel optimo para estar com a família ambiente muito acolhedor.

Contras: O bufett de sobremesas podia ter uma variedade maior apesar de serem boas repetiam muitas vezes.

Prós: Instalações muito boas, quarto óptimo, housekeeping com serviço fantástico. Piscinas para crianças e interiores fantásticas

Contras: Notei que os funcionários de restauração e bar faziam turnos repartidos e prolongados, acumulando muitas horas de serviço, acho não deixar uma muito boa imagem do hotel quando o staff da manhã é o mesmo do da noite no restaurante e no bar.

Prós: Paisagem

Contras: Modo,como é administrado o hotel

Prós: The bed and all facilities were excellent the breakfast was cold and the coffee was too sweet

Contras: The breakfast

Prós: the room and the pool good but cant see how it gets 4 stars

Contras: breakfast ok but the dinner was very poor.. most left it on the plate we went to the cafe next door

Prós: Spaciousness, cleanliness and aslo out of the hustle and bustle of Benidorm. The rooms are big and the food is excellent

Contras: Tea and coffee making facilities in the rooms

Prós: Its position was very good - just out of town but close enough to walk in. The staff were very helpful and the breakfast was very good.

Contras: As an english person having tea/coffee facilities in the room would be great

Prós: Large room with a comfy sofa and balcony. Overall good value for money. Location good for us as it wasn't right in the town (which was crowded).

Contras: Reception staff were a bit off hand and not so helpful.

Prós: Room was large, well equiped & good bathroom. Reception staff were courteous & helpful. Had read some negative comments about staff but these were unfounded during our stay. Nice indoor seating area with entertainment although we did not watch performances. Very near Benidorm Palace our prime reason for our stay. Good for couples out of season & away from school hols.

Contras: There was nothing during our stay that was detrimental, although I can imagine that the inner courtyard that acts like an echo chamber could be very noisy & disturbing in busier times.

Prós: Das instalações.

Contras: Os funcionários não são muito sorridentes.

Prós: O hotel è ideal para uma familia com crianças mais novas, esta bem localizado, é moderno, preço qualidade é muito bom, tem quartos amplos e bom estacionamento no exterior.

Contras: A agua da piscina interior estava um bocado fria, a animação nocturna no hotel durante a semana poderia ser melhor, fizeram entertenimento de 10 minutos.

Prós: Este hotel é ideal para famílias com crianças e para quem gosta de caminhar até à praia, pelo menos vinte minutos, o que é muito saudável para "derreter" a excelente comida oferecida pelo hotel. As animações à noite, depois do jantar foram fantásticas. Eu e a minha família gostámos imenso.

Contras: Gostei de tudo.

Prós: Da Localização,Ambiente Calmo.Boas Instalações

Contras: A Limpeza do quarto podia ser melhor

Prós: de tudo em geral que o hotel nao seja a tipica torre impessoal mas sim mais bonito e so e pena que esteja tao longe do centro e da praia

Prós: dos serviços/infra-estruturas disponibilizadas pelo hotel

Contras:

Prós: Piscina para as crianças

Contras:

Prós: Stayed here many times,,,in our opinion it's the best all round hotel in Benidorm all things considered.

Prós: Good location

Contras: You have to pay extra for the fridge

Prós: Local agradável para passar uns dias, perto da praia. Piscina exterior com jacuzzi muito boa e um solário ideal para apanhar sol. O duche sofre de um problema, a água sai para o resto do WC. No geral adorei o hotel e o local

Prós: Good location and facilities.

Contras: Beds extremely uncomfortable, thin walls and receptionists not that helpful as complained a few times about noisy neighbours and nothing changed.

Prós: The hotel was very good the breakfast was very nice, all staff was very helpful.

Prós: Everything

Contras: Nothing

Prós: We were upgraded from a standard room to a much larger one.. Also whilst stranded by Easy jet they again allowed us to have the room.. Excellent staff especially the lovely receptionist who was very friendly and polite and always greeted you with a smile.. She was also keen to learn English

Prós: Less than 10mins walk to Old Town

Prós: The location was perfect. I would definitely stay again if we're going to Benidorm.

Contras: The only thing we didn't like is we couldn't stay for longer

Prós: Adorei a piscina do terraço e do jacuzzi. O espaço exterior é agradável. Os funcionários simpáticos. Está perto da praia de Poniente 150m e chegamos rapidamente a de Levante por onde passamos pelas ruas do comércio. Limpeza em termos de roupas de cama e toalhas nada a dizer. Varanda com vista para a piscina é ótimo.

Contras: Melhor variedade de comida seria ótimo.

Prós: Everything

Contras: Nothing to dis like

Prós: Localização e Praticidade

Prós: Very central noise free

Contras: Can´t think of one

Prós: Good location, clean

Contras: Breakfast food was tasteless

Prós: Excellent value for money.

Contras: Pillows were very uncomfortable.

Prós: Clean and comfortable and staff very good.

Prós: the hotel was excellent staff very friendly and helpful,,was a bit of a walk too the beach but not too far and about 45 minutes from airport (Alicante airport)

Prós: Staff very friendly under the corona circumstances

Contras: No tea or coffee in room shower in room broken no attempt to fix it

Prós: Entertainment. Bar

Contras: Breakfast repetitive with limited variety. Omelettes? Salad ? No real options for breakfast when leaving the hotel prior to 08.30

Prós: A piscina excelente!

Contras: A animação a noite no hotel...

Prós: Do colchão da cama

Prós: breakfast was ok, on the warm to cold side

Contras: hotter breakfast and better sign posted hotel car parking from the road as you approach, hidden away

Prós: Staff friendly and hotel very clean

Contras: Husband struggles with stairs and not keen on.lifts so hampered our stay room on higher floors...nothing lower available

Prós: Clean Facilities most of the staff Location Breakfast

Contras: You had to pay extra for Parking Wi-Fi Safe 1 hour late check out- hotel was not busy

Prós: Value for money, great food. The staff were amazing, excellent customer service. Thank you

Contras: Nothing

Prós: Location is excellent. Staff friendly. Food and choice excellent. Asked for pool view and earlier check in and request was granted. stayed there in February for 2 nights. Left earlier though because of the lock down in spain so felt safer to travel home than be stuck in the hotel.

Contras: Nothing

Prós: As travesseiras deviam ser mais altas

Contras: a animação

Prós: Hotel razoável boa localização. limpeza boa piscina e casas de banho sempre desinfectadas bons eventos durante a noite adorei as danças sevilhanas

Contras: a qualidade da alimentação ficou um pouco aquém da hotel **** estrelas apesar de ter sempre solução de grelhados

Prós: Bom, em relação ao que já respondi, realmente ,foi tudo muito bom, evidentemente aconselho meus amigos ,a preferir o Hotel Mediterrâneo. e quando voltar de novo a Benidorm, pois será que e para lá que faço a minha reserva., Obrigado, Acerca dos pequenos almoços, almoços e jantares ,tudo muito bem confeccionado e com qualidade..

Contras: Foi tudo bom.

Prós: Staff very welcoming and helpful. Restaurant had great selection of food catering for all ages and tastes.

Contras: No tea or coffee availabe for own use in bedroom.

Prós: reception staff were exallent, dining waitresses hard working and lots of smiles, brilleant. Bar staff needs changing or given lessons on customer service.Every meal very cold, no vegetarian choice. We stayed for three nights and my wife lived on pasta salad and chips. Every dish should be labled up suitable for vegetarians.

Contras: No wifi we live and work in spain long queues at bar no mater how many staff on. Allways had to go back into the bar simply to ask for ashtray, never any on tables outsid and seldon inside.

Prós: decor and cleanliness of the rooms and excellent value for money

Prós: fully inclusive, good friendly staff, wine selection and food choice good, swimming pool area kept clean and tidy.

Contras: bed was to hard for me!!

Prós: location opposite Benidorm Palace

Prós: Location

Contras: Building work but could see it was required for future improvements l

Prós: Funcionários muito simpáticos e prestáveis, comida globalmente boa sendo que alguns pratos eram apenas razoáveis. No entanto isto é discutível pois igualar a qualidade da gastronomia Portuguesa não é propriamente fácil. Hotel muito bem situado a aparenta ter sido renovado. Espaços comuns agradáveis (excluindo o ginásio).

Contras: Higiene. Para um hotel de 4 estrelas esperava-se uma maior atenção ao detalhe. Na mini varanda do quarto estavam beatas de cigarro deixadas por hóspedes anteriores. E lá ficaram, juntas de teias de aranha, durante uma semana sem que tenha havido o menor cuidado a verificar se esta se encontrava devidamente limpa. O Hotel possuí ginásio acessível através da requisição do cartão junto da recepção. No entanto, são-nos apenas disponibilizadas as toalhas atribuídas ao quarto. Duas de rosto, uma de pés e duas de banho. O pedido de toalhas para utilização do ginásio foi-nos recusado. Ou seja, caso pretendam utilizar um espaço comum a centenas de pessoas, a sugestão é utilizarmos as toalhas de rosto ou de banho para a utilização de máquinas de ginásio e limparmos o suor. Para um hotel de 4 estrelas deixa um pouco a desejar.

Contras: the only issue was up graded room and paid the extra to find work going on outside balcony and due to lockdown balcony was noisy 120 euros and under the circumstances nobody in hotel was just about making money.

Prós: The location of the hotel

Contras: We were made to check out 2 days early and cut short our stay due to the coronavirus

Prós: Excelente alojamento, boa localização, quarto espaçoso. Muito bom.

Prós: Evening meal was excellent

Contras: Staff weren't very friendly.

Prós: A comida em geral é boa. a localização é muito boa. Tem uma piscina ótima. o serviço de bar é muito bom.

Contras: A reposição de loiças, principalmente ao pequeno-almoço, é muito lenta, o que leva os clientes a terem de atravessar toda a sala à procura de substituição.

Prós: Reception staff - excellent Bar Staff - miserable

Contras: Bar staff- miserable Outdoor Pool closed - no refund/reduction offered

Prós: We stayed here when the state of emergency came into effect, most staff were very helpful and went above and beyond to help in a very difficult time, including allowing us to stay in our room until we needed to check out for our transfer back to the airport free of charge.

Contras: With the state of emergency we ended up have to eat in the hotel for evening meal, I didn't feel that this was value for money at €18 per person for the quality and choice of food.

Prós: da localização

Contras: Atendimento na recepção

Prós: Location was excellent and the staff were also excellent

Contras: Only problem was the ongoing building works outside the hotel

Prós: Quarto bom, com espaço para 3 pessoas Perto da praia Funcionários prestáveis e atenciosos

Prós: The Belroy was situated in an ideal location. The staff were very friendly

Prós: The room was spacious and the bed very comfy, the bath was full sized so that was a bonus too, the lounge on the 1st floor was really nice and one particular bar staff was so happy and smiley it made up for others that weren't,

Contras: Staff not very happy or didn't seem to be, not a cosy look but thats not what the hotel was looking for, the pool was very cold as the sun doesn't really get a chance to shine on it the way the hotel is positioned and the only bit of sun bathing area in the afternoon was around the back where there was very little room probly just enough for 10 loungers, oh and around the pool was very slippy when wet.

Prós: the use of the sauna was verry good indeed

Contras: the breakfast could have been a little better for 4 star hotel the eggs were not cooked properly and on leaving we had to be outside the hotel for 7-45am for the bus to the airport so we had to miss a breakfast the staff let us in to try and have something coffeeand bread but it was not organised properly the receptionist asked them to put out jam and butter as we had already paid for our breakfast this was very poor indeed i do not blame the staff but for 4 star hotel the organisation could and should be better

Prós: Excelente localização, perto da praia e do centro da cidade. Simpatia dos funcionários e óptima relação preço qualidade.

Contras: ginásio um pouco degradado.

Prós: Boa localização, internet WIFI gratis (mas que só pode ser usada num dispositivo), bom buffet.

Contras: Falta de simpatia dos funcionários, principalmente os do restaurante.

Prós: Modern and stylish hotel, excellent location. I don't reccomend the boarding option as the variety of restaurants nearby is fantastic. Pools, lounge areas and cafe were all very nice and comfortable.

Contras: Typical to spain, the hours of the pools (even the indoor one) and gym were short and not geared for int'l travellers.

Prós: Very helpful staff, excellent location, good food comparing to restaurants around

Contras: Very small room (the one for single occupancy), some problems with electicity in the room - it was switching off every 10-20 minutes if airconditioning, hairdryer and light were on.

Prós: a localização é exelente estando o hotel proximo de tudo.A comida e muito boa e variada e as instalações são muito boas

Contras: só não gostei foi que apesar de estar assinalado que não se podia reservar as cadeiras junto á piscina o mesmo acontecia sendo que ás 8 da manha já estava tudo ocupado e ninguem na piscina,o mesmo aconteceu de tarde, de resto tudo ok

Prós: Design, modernidade, atenção dos funcionários.

Contras: Falta de simpatia dos funcionários masculinos do restaurante.

Prós: Gostei dos quartos do hotel. Espaçosos e de cor agradavel.

Prós: * Localização excelente; * Ambiente Acolhedor; * Design Atractivo; * Limpeza das Instalações

Contras: * Maior variedade da alimentação; * Zona de sombra na piscina; * Maior capacidade do parque de estacionamento; * Melhoria dos elevadores (velocidade de deslocação)

Prós: Tudo

Contras: Melhor variaedade na comida

Prós: Da simpatia e amabilidade de todos os funcionários. Da limpeza diária. Do parque de diversões para as crianças. Da piscina das crianças e seus escorregas. Das excelentes refeições buffets.

Contras: Da piscina por ser pequena para tanta gente. Da localização do hotel por não ter vistas agradáveis e por não ser muito perto da praia.

Prós: The choice at breakfast and dinner was excellent and the location excellent too. The staff were very friendly and helpful.

Contras: The pool area gets a lot of shade.

Prós: PEQUENO ALMOÇO E JANTAR BOM, MAS PARA QUEM FICA 11 DIAS NO HOTEL, TORNA-SE REPETITIVO, DEVIA ALTERAR A EMENTA. FUNCIONARIOS MUITO ATENCIOSOS.

Contras: NAO GOSTEI DOS ELEVADORES. MÁ GESTÃO DOS MESMOS. MUITO TEMPO Á ESPERA, POR VEZES QUANDO CHAMAVA O ELEVADOR NO PISO 11, O ELEVADOR VINHA DO PISO 0 PASSAVA ATÉ AO PISO 16 VOLTAVA PARA BAIXO E NAO PARAVA NO PISO 11. OUTRAS VEZES NO PISO MENOS1 CHAMAVAMOS O ELEVADOR ELE VINHA DO PISO 10 ATÉ AO PISO 0 E VOLTAVA PARA CIMA. TAMBÉM A QUESTÃO DO FECHO DAS PORTAS ERA DESNECESSÁRIO. CADA VEZ QUE INFORMA QUE VAI FECHAR, ABRIR E COMEÇAR A SUBIR OU A DESCER DEMORA 28 SEGUNDOS. O SECADOR DE CABELO É UMA DESGRAÇA, PARA AS SENHORAS ENTÃO É MISERÁVEL.

Prós: Fantastic hotel, excellent food, situated within easy reach of both old and new towns. Will definitely use again next time we're in Benidorm.....

Contras: There's nothing that we didn't like.

Prós: Comfortable beds Clean rooms Friendly staff Salads and deserts plentiful and delicious, regularly topped up

Contras: Decor getting worn Main courses were of poor choice and couldn’t make a full meal

Prós: Praticamente de tudo foi uma estadia extremamente agradável pessoal amável e disponível, qualidade preço excelente, as refeições muito variadas com múltiplas escolhas. Um excelente Hotel que passo a aconselhar a amigos e familiares Nota pessoal 9.5

Contras: Apenas um pouco longe da praia mas nada de especial 15 minutos a pé . E a água da piscina das crianças poderia ser um pouco mais quente era verdadeiramente gelada.

Prós: Value for money was outstanding. Overall a really nice hotel

Prós: The hotel was well run and they even gave me a bottle of Bubbly for my birthday well worth the money.I upgraded to half board from bed breakfast and price was very good

Contras: All was good except one day when breakfast was busy one waitress told me a table was reserved then after I found a table waitress started clearing the table when I went to get my breakfast.Not a good experience.

Prós: Location

Contras: No tea/coffee facilities in the room

Prós: On arrival they served drinks as we were waiting to check in, staff very helpful, we booked b and b breakfast was excellent great choice, so great we paid extra to eat evening meal, again excellent , location excellent for us , only little walk to seafront.

Prós: Central enough just about ten mins to main prom!

Contras: We were up on 16th floor with a toddler which wasn’t ideal!

Prós: I liked the room with the balcony.The airconditioned worked well too.The indoor pool is heated at 32 degrees witch is pleasant.You have to pay 5 euros to use it although you get one free entrance per stay.I had a wonderful massage there.There is a supermarket right in front of the hotel and a big one behind the hotel that is so convenient for families.

Contras: I did not like the food at the hotel.I recommend breakfast only as they are plenty of restaurants 5mn walk from the hotel.The hotel is located about 10 to 15mn walk from the beach whcih is a bit far to walk in the heat....the lifts are often very busy ( up to 15mn waiting time)so I would advise asking for a low floor so it is easier to use the stairs.

Prós: Very helpfull staff. Food was ok and the swimming pool nice. More like a family Hotel than a Party hotel

Prós: Alimentaçao do hotel, variedades de espetaclos para todas as idades e simpatia dos funcionarios.

Contras: Horario do fecho da piscina de fora, pagamento do ginasio e da piscina interior

Prós: Gostei da comodidade, do conforto e dos serviços prestados, incluindo a alimentação. A animação a cargo da funcionária "Marta" foi bastante agradável.

Contras: No computo geral a apreciação é bastante positiva e nada tenho a referir de forma negativa.

Prós: ser perto do centro

Contras: a comida devia ser melhorada

Prós: location was very good, five min walk to beach, restaurants. Food was very good. swimming pool was lovely.

Prós: lovely hotel, reception staff extremely helpful and speak very good english. they seem to be happy to help with any quiries you may have

Contras: no

Prós: The pool area was very nice. The staff were pleasant but not over friendly.

Contras: The buffet breakfast left a lot be desired. After 2 mornings we decided we would rather go out for breakfast as the food was not great.

Prós: A comida do Hotel era excelente (gostei de todos os Pratos servidos) e os Funcionários eram muito simpáticos.

Contras: Os quartos podiam ser melhores (não que fossem maus) para 4 estrelas

Prós: Conforto Preço Boa Alimentação Simpatia

Contras: Não

Prós: Hotel bem situado, quarto espaçoso. Oferece optimas actividades para a familia e para miúdos. Piscina interior muito despendiosa para uma familia

Contras: Refeições muito repetitivas e de media qualidade. Pena a piscina exterior não ser aquecida.

Prós:

Contras: o barulho no bar e ao pequeno almoço. Às10h e apesar de já estar na sala do pequeno almoço todos os ingredientes são retirados não podendo acabar a refeição