Prós: The best rooma are the suites at the last floor
Contras: Had to ask for cleaning, which was done poirly and randomly.Room not ehat I bought , room service poir choices
Prós: Gorgeous hotel with beautiful design and excellent staff that go out of their way to ensure your stay is as pleasant as possible. Great bar, excellent breakfast. The location could also not be beat - within walking distance from Vienna's main downtown attractions, shopping and dining. Highly recommended.
Prós: The hotel was nice, walking distance to amazing sites and good restaurants.
Prós: Staff was very nice prime location and decent rooms
Contras: You have to pay €25 if you want to use the gym (per day)
Prós: Service is excellent, staff are very friendly and helpful. Location is perfect with easy acces to museums, metro
, resturants and shopping center. Breakfast is really good. Ambience is very nice. The bar has very good selection of drinks.
Prós: Provided us with an early check in room which was a godsend after the redeye journey.
Contras: Front desk staff gave us the wrong information on the train station.
Prós: Location and service
Contras: Express laundry treatment is not "express" at all. There's no way to get laundry back the same day if deposited during the day. In my view that kind of service is essential for business travellers
Prós: O melhor áreas comuns do edifíco são as suites no último andar
Contras: Tive que pedir para limpeza, que foi feito e poirly aleatoriamente. Quarto não ehat eu comprei, opções de serviços de quarto poir
Prós: O hotel era bom, a uma curta distância a pé de locais surpreendentes e bons restaurantes.
Prós: Just the most beautiful . Attention to every detail. Perfect color coordination in our suite, hallways, restaurants.Staff couldn't have been more attentive and courteous . Pricy, yes! But worth it!
Contras: Thee weather in Wienna in May is not the greatest, but the staff is ready with the umbrellas
O 25hours Hotel no Museumsquartier joga com os sonhos e as sensações associadas ao mundo do circo. Desde a zona de museus ao Prater, Opera Ball, Life Ball e aos diversos espaços de música da cidade, Viena sempre foi sinónimo de sensações e espetáculos. O hotel simboliza a instituição repleta de tradição que é o circo. É surreal, surpreendente e atraente, um local que joga com as fantasias e com o exótico. As linhas entre a imaginação, a realidade, o espaço e o tempo desvanecem-se.
Prós: Staff was very helpful. Room was well kept and clean. Location was good was able to walk to Opera house, visiting Belvedere Palace which was near and proximity to train station was very appealing.
Prós: front desk receptionist very authentic hot bath water, comfortable bath tub interesting floor in room - no carpet, that's good minimalistic design makes a change
Contras: room service entering despite no disturb sign (delivery of extra towels took about 20 min) quite loud ventilation you could hear other rooms flushing the toilet the service in the bar is chaotic
Prós: We stayed at the Sofitel on our honeymoon. The entire staff went above and beyond in welcoming us and making it a very special three days. The hospitality and service were wonderful. And of course the location and view of Vienna cannot be matched!
Prós: The sky lounge is wonderful
Prós: contemporary, clean, lots of amenities, complementary water and juice, free internet, close to u-bahn station (schwedenplatz) and short walk to center of city
Contras: room was bit small and layout was awkward for those used to american hotels.
Prós: Cool bar, very nice staff
Contras: Sticky furniture, Plastic degraded, supposedly will be renovated next year.
Prós: It was lovely hotel, modern rooms, amazing river view, smiley, friendly, helpful staffs, they did upgrade my room, thanks for all staffs.
Prós: Nice modern hotel with wonderful staff.
Prós: The service, the staff, the room with its wonderful bathroom & the view, the view from the 18th floor restaurant & cocktail lounge.
Contras: The location would have been better if it were on the Ring Strasse where the Ritz Carlton &The other 5 star hotels are located. A beautiful boulard near all the high end shopping &The Opera House.
Prós: great overall design, Restaurant & bar at 18th floor
Outstanding in all aspects
Prós: Staff. Superb staff. It is rare in Europe to receive hospitality like this. 100 stars to them. Special thanks to night manager, missing his name. Austrian guy. Little heavy. Just perfect.
Contras: I wish there was a swimming pool.
Love the hotel location service and everything about it The gym is excellent and the room is modernt and clean
Prós: Perfect location to walk or take public transportation also the room is beautiful and great service
Contras: It was perfect
O hotel Sofitel Vienna Stephansdom, projetado por Jean Nouvel, oferece 182 quartos e suites elegantes com vistas espantosas de Viena. Explore o centro histórico e os bosques de Viena ou ande na famosa roda gigante. Maravilhe-se com as vistas deslumbrantes do restaurante envidraçado, bar e lounge Das LOFT, no 18.º piso. Desfrute de uma bebida e prove a cozinha inovadora com vista para os telhados de Viena!
Contras: 1.The air conditioning was a huge problem. Could not get the rooms cooled down. The staff was helpful but made the stay very uncomfortable.
2. The wi-fi is expensive. These big chain hotels will nickle and dime you on services such as wi-fi when all other hotels give it for free !!
3. Currently construction is going on..caused some noise disturbance.
Prós: This is a comfortable and agreeable hotel with good facilities in a very central location close to all amenities, the historic centre and good public transport links. It is usually good value for money and services are of a high standard. I have stayed here on a number of occasions and dined or attended meetings during other visits to Vienna.
Contras: The wifi in this hotel is as bad as in so many other Vienna hotels. Free wifi is available, but requires a 12 digit/letter code and a separate code for phone, tablet, laptop etc. It only lasts twenty four hours so on a three day trip with three devices you are coding nine times. The signal has an annoying habit of cutting out. This is not a major complaint, but it should also not be a major issue for the hotel to resolve. Even in Vienna there are hotels which can offer simple, strong continuous wifi for multiple devices.
Prós: Just off pedestrian only area. Multitude of restaurants, cafes & shops, including grocery & apothecary. Walking distance to most tourist attractions. Steps from Underground. Despite being in a busy area and close by churches with bells regularly, we heard nothing while in our room. For the most part, the staff was very nice and helpful. Hotel even provides a "lunch box" (sandwich, fruit & water) if leaving prior to breakfast.
Contras: Restaurants are expensive, and menus were not that appealing to us. We did hope to have an after dinner drink or dessert at the rooftop terrace one. The night we tried to do so, half the restaurant and the bar were closed for a private party. Disappointing.
There is no coffee available prior to 7 a.m., nor were we able to find anywhere near by where we could get some prior to an early departure for a tour. Seems the best option is to get a coffee drink from the refrigerated section of the grocery across the street ahead of time.
Prós: The only thing it needs is a coffee pot.
Prós: Excellent location right in the center of Vienna. Substantial complimentary breakfast. Helpful staff. Rooms fairly spacious.
Contras: Shower tub small. Beds small.
Prós: A única coisa que precisa é de uma jarra de café.
Prós: Excelente localização bem no centro de Viena. Café-da-manhã substancial. Equipe atenciosa. Quartos muito espaçosos.
Contras: Chuveiro em banheira pequena. Camas pequenas.
The reception can't find my booking on their computer system. I had to forward the e-mail of my hotel confirmation that I received to prove it.
Prós: Location is very good. Room is clean.
Contras: ok. nothing specially that I don't like.
Prós: Close to the U4 line, so you can easily get to other parts of the city, you cn even walk to the city center. Clean and nice.
Contras: Parking next to the hotel was full so we had to park in a public garage which is a block away though they call it their garage. In any case they charge you 20 euros per day, even though you are a guest of the hotel. WiFi is 5 euros per day. Breakfast 15e.
Prós: go for the cityview rooms - really enjoyed staying there
breakfast was very generous, nice choice, excellent service
the staff accomodated my wish for using the wellness area before the normal opening times
Prós: Very nice room, upscale, great breakfast. Central location near major attractions in the ring.