spa, nice place, btautiful sea, good meals. no
Good value for money although drinks expensive if not all inclusive. Rooms very clean and comfortable with a fridge. Reception friendly and helpful, offered a glass of champagne at check-in, not bad for a 3 * hotel! Spa facilities very good, again excellent for a 3 * hotel. We stayed one night and could have acess 3 times for one hour each time. No problems getting a sunbed, even in the middle of the day,as there are plenty for everybody and pool area is very clean. All the guests were German except for us, which was not a problem except the entertainment is geared for this nationality. The entertainment the night we were there was bingo! The hotel is set quite a way from the centre of C'an Picafort and there are not many bars etc in the immediate vicinity, so a car is recommended if you want to travel further afield.
very nice location at 100 meters from a nice beach, beautiful view of the room on the sea, good SPA, nice swimming pool, very good breakfast buffet. internet wireless did not work for a week not acceptable in 2010 in a hotel with 500 hundred people..........., the room was equipped with 2 single beds and the sheets too not very appropriate for a couple and when i asked a change they told me all the rooms are like this.........When checking out at hotel reception they did not accept my credit card with chip for a problem of their bank credit card payment device (POS) and I lost a lot of time while I had to take a flight....
the room was big in size.it was clean and cleaned every day.the one hour spa was most enjoyable.sitting out side eating breakfast every morning was lovely as was the breakfast buffet.all staff very friendly.nice view from the balcony onto the main street. the problem regarding the key room door numbers
I liked the spa
very good friendly staff, everyday clean room vey good spa, calmnes and full relax nothing
We had all inclusive. Food was good with reasonable variation and always with a large varity (something for everyone). As usual the wine offered is no good, even if the rosé not was too bad. Bear was cold and good though! Excellent location with fantastic sea view from many rooms. The samll beah just outside the hotell is occupied from early mornings to late evenings. Also the sun beds at the hotel pools are occupied all day - seems as many "reserve" the sun beds before breakfast...Generally servive was ood and personell was reasonable pleasant (for an all-inclusive hotell). No
Very quiet location of the hotel and seaview from the room. Also the hotel is not very large so we really enjoyed our stay. The hotel has also a parking for cars. The rooms are well equipped, beds are very comfortable. Just a reception hall is not very modern but it´s just a detail. I would really recommend this hotel to anyone. Dinner buffet is nothing special - just a lot of eatable food.
Location Unintereseted staff, did not give any service at all. Reminded us how bad service could be in Spain before. The hotel has great potenial with new staff. Breakfast was ok. Dinner was realy horrible. We dined twice and went into Alcudia after that.
Excellent facilities, very helpful staff
A localização à beira-mar. A eficiência e simpatia da generalidade dos seus funcionários. A piscina mostra-se subdimensionada e as espreguiçadeiras insuficientes, em face do número dos hóspedes.A localização dos contentores de lixo e de garrafas, porquanto o cheiro (não constante) e o ruído regular e frequente da quebra de vidros afecta quem se encontre alojado nos quartos virados para o exterior do hotel e com acessso directo a esse local, como sucedeu connosco (quarto nº 1410). A nosso ver tais contentores deveriam estar em local devida e adequadamente isolado.
Loved the serenity
Very friendly staff,
It was definitely a good alternative to a big and impersonal hotel and suitable for families with children. The personnel was friendly and the reception was nice, with fruits and champagne. The rooms are pretty charming and the location, next to a nice park, make this hotel stay on our list of preferred hotels in the area. We booked the hotel including half board, but we were unsatisfied with the dinner. Out of the 6 evenings, we eat there only two times: first evening because we have booked it and second evening just to give it one more try... Additionally, we were pretty unlucky to get an apartment with little nasty ants.
It was very reluxing. It was great that most of stuff spoke English for an international couple, especially one waitress and one waiter in the restaurant were very very professional and helpful.
I really liked this hotel. It was verry nice, the staff was friendly and has more than I had expected. The room was verry good with a pritty nice view on the forrest. The town nearby Can Picafort has all you need, bars, pups, shopping, harbor and ofcourse the beach, alltough we did not go. As there was a strong Northern wind.
staff ware helpful was away from the beach
Quiet, no young children, very good value, nice helpful staff
a very clean en nice hotel with friendly staff. a pitty is the location with a lot of traffic noise en a lt of small noisy children.
A very clean, modern, and welcoming hotel. The pool, staff, rooms, and bar were great. A short walk brought us to the beach and some nice restaurants.
The hotel was situated in the centre of Alcudia, the pool and gardens and apartments were clean, and was good value for money, the staff were very helpful
Corridors very tired, studio apartment not very well equipped, towels worn and threadbare would not rate as a 4star
We've visited Mallorca in the end of June 2010. Location of the hotel is excellent, 100 meters from the Port d'Alcudia beach, shopping and entertainment just 50 meters away. Very friendly staff, especially on reception. Cozy and stylish room with large balcony. None, except that deposit box was for extra charge (usually included in the room price in 4* hotels).
I liked the quietness of the hotel and the staff were ok. Room could have been cleaner and there was no toilet paper in our room and also a dirty ashstray was in our room when we arrived.
Friendly reception staff and cleaners. Relaxing pool area. Clean and homely. The option of smoking. Upgraded to apartment at no extra cost (end of season) Gym and sauna not open in the morning :(
Staff accepted my refusal of a studio room politely & updgraded to apartment. The studio rooms do not have beds. 2 single sofas!
Lounging by the pool, enjoying the jacuzzi and the 100 yard walk to the beech and shops! nope
The staff on reception were efficient when I telephoned to ask for directions to the hotel. The room was dirty, in particular the bathroom. The flow of water coming out of the taps in the basin was ridiculously inadequate. The furnishings were generally shabby.
Nice and spacious room, very close to the beach. The indications to arrive to the hotel (taken from the link put in the website of booking) pointed to a wrong street
The relaxed and undisturbed atmosphere while at the same time being in the heart of the port area, adjacent to Marina, Shops, and great choice of Restaurants. The staff were excellent and most helpful, and the facilities were adequate for our needs. Also close to Old Town. No. Would perhaps, like some 'in-house' light musical entertainment on an odd evening, like piano and vocalist, but appreciate the need to get the right balance so as not to spoil the quite and relaxing atmosphere. note:, My guest review below would reflect an overall closer to a 9
facilidades do hotel, proximidade da praia quartos, climatização
Hotel moderno com optimas condiçoes. Gostamos piscina (grande e com sombra e sol), dos quartos muito confortáveis com mobiliario design moderno, da variedade ao pequeno almoço tudo muito bom e optima qualidade. os funcionarios (todos) muito simpaticos. e proximidade à praia, basta atravessar uma passadeira e estamos na praia. no dia que chegamos ao hotel ja passava das 22h e o restaurante estava fechado e o bar so faz serviço de bebidas. era bom que também tivesse serviço de snack. também não gostamos dos horarios da piscina e bar de apoio à pisicina, encerram às 18h (os horarios estão feitos para o publico alemão)
A animação para crianças é bastante boa, com actividades na piscina e no mini-club Os quartos são pouco espaçosos mas apesar disso são funcionais
das piscinas os preços de prestações de serviço um pouco exagerados
o tamanho do cuarto e da casa de banho do apartamento a cualidade das comidas
Espaço exterior Desinfestação de formigas nos quartos.
Das piscinas e jardins do hotel
Sossego, Arquitetura A limpeza do chão dos apartamentos, embora fosse lavado todos os dias não era varrido o que fazia com que houvesse areia no chão que ficava agarrada aos pés quando se andava descalço no apartamento.
Aparthotel muito agradável, os quartos não são extraordinariamente grandes mas servem bem. Excelete sobretudo para famílias com crianças pequenas. A cozinha dá para refeições básicas. Piscina excelente. Comida variada e surpreendentemente boa. Funcionários simpáticos. Pelo preço será muito difícil encontrar melhor. Recomendo vivamente. Não houve nada de desagradável. Apenas a piscina interior podia ter água aquecida (é mais fria que a exterior).
Pleasant surroundings The Heating system generated Humid Air inside
A perfect 4 star family hotel with everything a family wants to spend a nice vacation at Mallorca Nothing!
I wouldn't know! When we arrived, we found we had been shunted 7 kms further out of town into a "brother" facility, 2 and a half times further from the beach. I did NOT get the holiday I ordered and paid for. Check that you actually have bookings at the "Viva" you ordered!
Great facilities - 4 pools, gym, restaurant. Rooms were well appointed with useful kitchenette. Handy for the beach.
Helpful friendly reception staff. good room facilities.
Everything was very good would recommend especially good was the food and the outside roof top dining area. Maybe the furniture/ decor was slightly dated but we think that retained a mallorcan character. Only two things to improve, Swimming pool fountains not working . Music from both pool bar and stage at the same time, every day irritable. Fantastic holiday weather 80s every day Swimming pool fountains not working . Music from both pool bar and stage at the same time, every day irritable
arrived very late at the hotel in the wee hours off the morning and we were provided with sandwhiches in case we were hungry, the food was exellent and the staff really helpful and friendly, the rooms were spotlessly clean with lovely white towels, the grounds were well kept with plenty of loungers, we will return to this hotel again. One other thing we feel we must give special thanks to Lorenzo in the dining room so friendly and helpful.
This is a 40 years old 4 star hotel without any recent renovations. i would discribe it as pretty basic.as for the location, unless you have a car you are limited down to a small beach that is 10min walk away
Excelente localização do hotel na primeira linha de praia e boas áreas comuns (ex: piscinas). Óptima relação qualidade-preço.
Localização, atendimento por parte dos empregados do hotel, espaço exterior. as camas são pouco confortáveis deverião ser renovadas, principalmente os colchões e almofadas.
Da simpatia de todos os funcionários e da sua localização em cima da praia. As refeições, não sendo de 5 estrelas, são bastante boas. Boa relação preço/qualidade da estadia Necessita de renovação total dos quartos. O mobiliário dos outros espaços está gasto, contudo funcional na mesma. O horário do jantar podia ser alargado até mais tarde.
Gostámos da atenção dos funcionários, da proximidade da praia e da cidade, da qualidade do seviço de buffet e da limpeza. Deviam rever o horário das refeições. O jantar começa a ser servido cedo demais (às 18.00h) e acaba muito cedo tambem (às 21.00h). Para além disso por volta das 20.30h começam a recolher toda a comida quente.
horário de jantar acaba muito cedo. Às 21h!!
Muito perto da praia, boas instalações exteriores, simpatia dos empregados, boa animação e ocupação para as crianças.
My little Dog was allowed :-) Maybe, you could write this on the website, that dogs are allowed ! Because many people asked me, in which hotel I stay
It's cheap but very good for this price, barmen charming, stuff friendly, beautiful beach close woman at the reception first day met me not really friendly. View from my window was sucks: just roof and wall
Location of the hotel is excellent, at the end of Can Picafort right on one small beach. On arrival we were welcomed by glass of champagne and we got sea view room although I’d booked regular room. This was a pleasant surprise, because at booking it had additional cost. We had half board, and I must admit it was one of the best I’ve tasted in hotels. The variety of the food served was excellent, there is selection for everybody’s taste, from pastas, fish, meet etc. Wi-fi is available only on the ground floor, not in the rooms. You also need to get up early in order to get some of the sun beds that are available on the terrace, but that’s case in almost every hotel on Majorca. The towels on arrival had some dirt stains.
The location and view were fabulous. The breakfasts were super. We enjoyed it very much.
First class accommodation with high quality of meals Great seafront location but the general area was less appealing
We liked the food,the garden and the nice rooms with balcony
It was quiet and relaxing.Staff very helpful.Situation , amenities and cleaniness excellent No
Standard of food Menu, for both breakfast & Dinner, can be described as First Class and contributed in great part to a most pleasant stay. Room Television Stations available should be more represenative of the Hotels International clientel, I.E. English Speaking programmes unavailable - News Only !
the really friendly and experienced staff,and the relaxing feeling around the Hotel for the guests., and the vast selection of food on offer for both breakfast, and Dinner. The attention to detailed cleaning by the Hotel Staff was impressive. Well, there has to be something wrong doesn't there, But in this case, only the coffee served in the Bar during the day could be improved, by making it stronger, the Italian way. Thats all folks
excellent staff, very good service
Great location, quiet because it was an adult only hotel. The grounds were beautiful and view was excellent. We upgraded to a royal suite which included a roof top hot tub, chair, sofa and bed. The staff were very helpful and friendly. Fellow guests were mostly British with some Germans. All staff spoke English, and most German also.
Staff extremely friendly and helpful, excellent location right on the beach, no children so made a very relaxing atmosphere.
spacious, good facilities, excellent food choice n/a
Quality of the room and food
Da sua localização e da relação qualidade preço, é muito confortável e as pessoas são muito simpáticas e prestáveis. O pequeno almoço excelente A pouca variedade no buffet ao jantar. Havia sempre uns dias melhores que os outros mas as saladas frias eram quase sempre as mesmas e os pratos quentes havia pouca variedade
Hotel com boas condições e localização muito boa junto a uma praia bonita e calma. Boa relação preço-qualidade.
A simpatia da grande maioria dos funcionários, estando sempre prestáveis para com os clientes. No meu caso específico, no que diz respeito ao serviço prestado aos clientes ao jantar, verifiquei por diversas vezes que uma hora antes da hora do fim do jantar, cerca das 20 horas, hora do fim do jantar às 21 horas, já não havia todas as variedades de pratos e sobremesas que eram oferecidas ao início, ficando os seus locais vazios, deixando assim uma imagem de pouco brio do chefe de cozinha.
Preço Pouca variedade do bufet e o merecia 3 estrelas e não 4 !...o que vale é que o preço é de 3 !
Alimentação, acolhimento, conforto, localização, limpeza, profissionalismo, disponibilidade, atendimento, prontidão, diversão noturna, simpatia, organização, oferta, variedade