hotéis em Marraquexe

Prós: At Riad Ilyaka we felt at home in the otherwise bustling Médina. The entire staff from the management team to the concierge gentlemen are committed to providing a comfortable stay. It is clear that the team prides itself on offering a 360-degree experience. Azeddine was the highlight for us. He is a gentle-soul with a warm smile who goes the extra mile without expecting anything in return. This is superb service. We recommend organizing excursions, tours or inquiring at the Riad, as they validate legitimacy. The best part about staying in a Riad is the authentic cultural experience. You do have take a few turns in the alleyways to find the entrance, but the staff offers to help navigate until you feel comfortable with the route. At no point did we ever feel unsafe. There is only one way in and out, with a bolted door which the staff controls. At night there is a security guard outside a hostel in the alleyway which also keeps an eye on any traffic. The rooftop is also locked down late at night for extra security. A safe is provided in the room. On our last evening, the staff organized a private cooking class. We had so much fun shopping in the market hall and picking the spices. The chefs talked us through every step so that we can recreate the dishes at home. The tagine we made was the best we had!

Prós: We chose Riad Ilayka because we wanted a more authentically decorated room. In looking through the many, many riads in the Medina, most had beautiful courtyards, but then the individual rooms were decorated like any generic hotel room. The rooms at Riad Ilayka were beautiful, comfortable, but also made us feel we were really in Morocco the entire time. Breakfast at the riad was a highlight, as was the staff, who all went above and beyond for us. We can't recommend it highly enough!

Prós: The property is a family structure with 7 rooms, all in traditional Moroccan style. The Riad is located 5 minutes walking from the main square walking through the souk, in a quiet area. The rooms are clean and the staff was able to make our stay just perfect, from planning dinner to cooking class and excursions/transfers.

Prós: Amazing location , superb staff and clean modern rooms.

Contras: Nothing

Contras: If you have a car make sure you park in save place because no cars going inside medinah and when u park make sure u give them o call so someone can come for you to take you to the riad afther that it ez to go where you want to and come back to the riad

Prós: Where do I begin?! We really wanted to get an authentic feel of Morocco but we're worried about service. We read up and decided to go with a Riad. It's basically a small mansion with a few rooms. And we did not expect the AMAZING luxury service that we got at Riad Ilayka! Mohammed the manager was always so helpful with whatever we asked. He set us up with a private cooking class at the Riad! We then had our meal served to us for dinner in a beautiful presentation! Our room was always clean when we got back from site seeing and you can tell they take great pride in keeping the Riad itself in amazing condition. We made friends with a few others staying at the Riad and truly felt as if the staff were family. I highly recommend Riad Ilayka and will be back soon to visit!

Prós: The ambiance, the fantastic service, the view from the roof terrace

Contras: I hate to say any negatives because this place is awesome. The aircon could be improved though and I have no doubt it will be by the time we return!

Prós: Everything was exeptional

Contras: Initially hard to find, but afterwards very rewarding

Prós: This Riad is in a perfect location in the middle of everything yet tucked away. The breakfasts were delicious and the roof terrace very private but most of all the staff made it feel like a home rather than a hotel. I am sure you can stay in fancier places but the total package here is great.

Contras: We had the rooms on the ground floor (standard ones) we really liked them but if you don’t get up early you may prefer the suites away from breakfast service.

Prós: Very beautifully built and decorated Riad. Rooms are very comfy. Staff very friendly and ready to help. And dinner and breakfast were excellent !

Contras: Nothing !

Contras: pequeno almoço era demasiado europeu. Sumo de laranja era concentrado

Prós: Great hotel amazing food and lovely staff. Pool was great

Contras: Nothing

Prós: Mr Jean Claude Messent came around the pool and said hello, his presence of excellence was apparent the entire staff of unbelievable. Can’t wait to make another trip

Contras: Bedding could have been a bit more fluffy however I was quite comfortable. It is truly hard to find a complaint

Prós: Everything was perfect

Contras: No

Prós: Everything except the bedroom was dark! Needs more lighting!

Contras: See above

Prós: Amazing architecture and great food!

Contras: No entertainment for the guests, on Saturday at 11pm piano bar was already closed! Hotel is not lively, no social atmosphere. Rooms have a big safety issue: the doors to each room present Moroccan carving which is set in such a way that all doors are very narrow and guests hurt their shoulders quite painfully!!! This is actually main reason that I will not be staying in this hotel again. Safety hazard for kids and adults.

Prós: the positive vibes that I got from the staff it gives me the chance to live in old Medina city - I experiences the real tradition & Culture of Moroccan live the staff were really friendly - I loved every moment in the hotel

Contras: it was expensive - but to be honest - we had a VVIP services

Prós: The Marrakech style riads make you feel like you're in a movie, everything from top to bottom is perfect . This is the best hotel in town (we've been to the other hotels around to see)

Contras: I liked everything

Prós: The best service + staff ever , good location

Contras: I recommend to make new few riyads but for individual room rent rather than taking a full riyad

Prós: This is the best way to explore Marocco/ The hotel belongs to Royal family. after knowing this no need to write more. I definately recomend this place.

Contras: The personal made a lot of mistakes, but they always wanted us to be happy and offered something paying back for these mistakes. It was very professional. We were happy.

Prós: The location of the hotel is excellent, a few steps from the centre of Marrakech. The hotel is fabulous and the buildings are finished to a very high standard. The quality of the workmanship and the attention to detail is amazing. Our Riad was enormous. There were so many places to sit and relax. We ate in our dining room, Mustafa our butler was very attentive. It was lovely to use the pool on the roof at the end of the day. The gym in the Spa is very good with up to date equipment.

Contras: Nothing

Prós: Staff and breakfast are great

Contras: This is not a five star Property. Beds are uncomfortable

Prós: The location

Contras: Way overpriced.. 3 star boutique hotel at best No good info from front desk. Googled what I needed that surpassed any info I received from them

Prós: Everything is perfect!!!!! Can say more good things about it!!!!! This is the best experience I’ve ever had.

Prós: Try the Hammam. At the end of our stay, they provided a care package with sandwiches. Loved the tortoises and eating breakfast on the rooftop. Ismael was very helpful.

Prós: This is a jewel in the city. The Riad is beautiful and small with only 9 rooms. It is an oasis of gardens in a bustling and often chaotic city. But what makes this place perhaps the best hotel I have every been is the people. Every detail and everything about your stay is personalized from welcoming you to the hotel to helping you organize your time to your send off. Faultless and authentic. The hotel mgr was exceptional. We also had a one day Atlas treking with Hasan to Immil Waterfalls organized by the hotel. Hasan could not have been nicer to help my 74 year old mom see the sites first by foot and then by mule. His patience, care and gentleness with my mom ensuring she felt safe but also that she enjoyed herself was just exceptional. The combination of the hotel and its people and this organized day with Hasan made this trip one of the best I have had. We have been to Marakech before but I would go back a 3rd time just to stay here.

Prós: The most amazing service and staff everything was fantastic can’t wait for our next stay

Prós: Amazing location, right in the hub of everything.. a little oasis of calm amidst it all. A lovely size, beautiful original features, delicious food and wonderful helpful staff

Prós: It’s a comfortable quite home, tucked away from the busy Main Street yet walking distance to many attractions. The Riad is beautiful, clean and relaxing. The staff is just awesome, paid attention to every small detail to make our stay comfortable in every way! Enjoyed every bit of our stay! We only had breakfast at the property which was amazing! We had a two day stay and could not have a meal there though.Highly recommend!

Contras: The light in the bathroom was a bit too less, I guess it is the Moroccan way!

Prós: Riad Kaiss is a boutique hotel which combines the ethos of an international hotel chain with the warmth and friendliness of a family-run guesthouse. Its central location is ideal for exploring Marrakech. The facilities are excellent. Riad Kaiss’ driver picked us up from the airport. The journey from the airport and back was comfortable in a private transport. Our room was spacious and very comfortable. Clean towels were provided daily. There was complimentary fruit in the room provided daily with bottled drinking water. The Riad is very clean and there are good areas to relax in the sun and other facilities for relaxation. Excellent hot breakfast comprising several courses is included in the room price. The kitchen staff prepared Moroccan food to a high standard according to our choice. When we dined in, we requested our supper in the morning and it was freshly prepared and served with great attention and care, accompanied by live music every night. Afternoon tea is also served on the roof terrace on request. All staff members at every level are very professional and friendly. Other facilities at the Riad Kaiss include a heated swimming pool, massage and Hammam.

Contras: There are no negative points to report for our stay at Riad Kaiss.

Prós: Raid Kaiss is a jewel and the staff are fantastic. I've traveled to 40+ countries and this has to be one of the best hotels I've ever stayed at. Wonderful accommodations, perfect location, delicious food, lovely garden and architecture. I will be back! and soon.

Contras: Nothing could be better.

Prós: Excellent Buffet choice of Hot (mainly Omelettes and Pancakes) and Cold food with Pastries and various fresh fruits. You could also sit either inside or outside on the external terrace.

Contras: If you are expecting a traditional "full English fry up" you will not get bacon and sausages. However, the variation of other good quality food out weighs this in my opinion.

Prós: Para além das opções de um pequeno almoço internacional, temos também produtos típicos do pequeno almoço de Marrocos onde os funcionários ajudam a preparar e explicam a história dos hábitos marroquinos. Os funcionários são esplêndidos e a localização não poderia ser melhor. Nas horas de maior calor temos uma piscina refrescante e toda a decoração é simplesmente fantástica. Será a minha casa nas próximas visitas a marrakech. Um especial obrigado ao Sr. Adel, Abdu e Hamza

Prós: Everything, starting from the position, to the stuff, to the Place itself. Very suggested for short stays. You are close to everything

Prós: Cama maravilhosa! Bom pequeno almoço e empregados muito honestos e sinceros

Contras: Limpeza de algumas coisas.

Prós: The staff at hotel ryad art place were really lovely and very helpful. Our room was absolutely amazing - very clean, peaceful, spacious and luxurious. The location was 10/10 - in the heart of the city but once you enter the hotel it is a calm peaceful oasis. We really enjoyed our stay here and we would definitely recommend anyone coming to Marrakesh to stay here!

Prós: Common with Ryads, the outside looks intimidating, but once you are inside this place will wow you. To add the staffs are excellent in providing professional service. Their staff picked us up outside of the square as it closes at 1 PM. Their staff also accompanied us to get a taxi outside of the square. Walking distance to all the sights in the medina and outside of the medina such as Bahia Palace and the Tombs. They also have a rooftop where you can people watch at night time, with comfortable couches. Great value for what you will pay for.

Contras: NONE

Prós: Location is perfect. Right in old town on the square. Also no noise as bedrooms are in the back

Contras: Nothing

Prós: The location is perfect, directly on the Jemma el Fna square, easy to find. The room is beautifully decorated. Breakfast is delicious, huge choice and you can sit on the terrace with the view at the square. The pool is a big plus, because Marrakech can be pretty hot and exhausting, you will appreciate the relax by the pool.

Contras: The bathroom wasn't much clean, limescale wasn't removed from the shower for a long time.

Prós: From a friend in Dublin

Contras: The original decor & staff

Prós: Amazing location and staff

Prós: Friendly staff and very clean. Highly recommend!

Prós: Perfect location, friendly staff!

Prós: Serviço exemplar, cozinha de chorar por mais, localização justo antes de entrar na medina com paragem de taxis ao lado.

Contras: Gostei de tudo

Prós: While we were only at Dar Anika for a few days, the entire staff was amazing. From the front desk, service staff, house keepers, managers, everyone contributed to a totally awesome experience in Marrakech. Coming from a small island country with a totally different culture, the location and staff at Dar Anika afforded us a safe environment to absorb the culture of Marrakech.

Contras: It would have been nice to have a TV in the room or at least the option. The lighting in the rooms could be better.

Prós: Very welcoming and attentive staff. The "vibe" is eclectic -- we loved it! Will certainly recommend your riad!

Contras: If there was a wetroom/shower rather than bath/shower it would be 11/10 :)

Prós: cama era muito confortavel, banheiro bem espaçoso para um banho super relaxante na banheira. Sempre havia no quarto frutinhas saborosas, e a tarde serviam um frozem de frutas delicia para quem estivesse no hotel.

Contras: Café da manha sempre igual, e apesar de farto, pouco variado. Foi uma decepçao o café da manhã do hotel. Sugiro buffet para tentar melhorar. Ficamos muito inseguros no hotel, no primeiro dia tiraram uns moveis do nosso quarto, e oq colocaram pra substituir tinha documentos e uma bolsa que não era nossa.....num primeiro momento pensamos até em ser algo terrorista na bolsa, aguardamos e os funcionarios do hotel resolveram, não nos disseram oq houve mas ficamos inseguros

Prós: Amazing staff and gorgeous Riad. The staff made my whole vacation! Warm, inviting and took care of everything down to the littlest detail. There is no plane else to stay!!!

Prós: The best thing by far that distinguished this lovely riad from any other places we have stayed in was the personal touch and amazingly friendly and helpful staff. The manageress Leanne was wonderful and extremely helpful with helping us plan the programme and also making us aware of things to avoid so we don’t fall for any of the tourist traps. We were given a hotel mobile with the hotel and manager’s number programmed in and encouraged to call if we get lost at any time of day. The staff spoke very good English and food was amazing - best quality we had in Marrakech. The riad itself is very sweet and cosy and being able to have a glass of wine in the upstairs bar was a real bonus!! Location was also fantastic, close to the medina and taxis and the Saadian tombs. 10 out of 10!!

Contras: Given that it was 45C we missed a big swimming pool. But that’s a price we were very happy to pay to be able to stay in this wonderful riad. There is a small pool downstairs and also sun loungers and lovely cool jacuzzi on the rooftop with a cold mist spraying down.

Prós: Borderline Excellent, but Very Good anyway. The staff and owners are amazing. Hospitality is superior and very fair, trustworthy characters run the shop. The location is prime -- not in the chaotic medina but just on the edge. In this place you will get some Marrakech on you unlike out in some gated resort, but you will still feel like you stepped through their front door into an oasis. The airport transfers are timely and easy. My wife and I were upgraded for free to the best room, simply due to a vacancy, and offered lots of gifts of food, drink and Moroccan amenities during our stay. Good restaurant food and drink, especially coffee, and the included breakfast was accomplished anytime we needed -- we had a 5 AM and an 11 AM, no problem. This was rated one of Marrakech's best riads on a website I read, and I agree.

Contras: Minor points off for sending us on the wrong camel ride (1 hour away in the desert versus 20 minutes away in the palms), but then, more importantly, when I reported the error the charge was immediately removed with apologies. No hassle -- that was solid response in an environment where scams abound. Minor points off for a drainage problem in the sink, the in-room safe was locked closed, and the beds could be more comfortable, although beds are very much a matter of taste. The restaurant service is a little slow but I perceive this is cultural (versus my American speed obsession). These small things knock a notch off "Excellent" but I would still stay here again and not even search for alternatives.

Prós: Location perfect, staff amazing and made you feel like family, they went over and above..... breakfast and dinner was fabulous.... the manager was so honest and helpful. The lunch given to us for our flights was so unexpected and blow our minds on the service.... thank you all so much.

Contras: Nothing

Prós: Proximity to Jemaa el-Fnaa. Just right at the entrance to the main square. It is very clean and the property is very beautiful. The rooms are spacious for Riads. The room turn-down service was just amazing especially after a very tiring excursion at the Médina. Liane, was very accommodating and personally welcomed us. I was blown away of the warmth and hospitality they showed us after our very disappointing experience in Casablanca. I will recommend Riad Dar Anika to my friends who plan to travel to Marrakech. The staff at Riad Dar Anika work from their heart... I am truly lucky to have chosen to stay with Riad Dar Anika. Their service dedication is commendable! Thank you so much for making us feel very special.

Contras: Nothing. Everything was perfect.

Prós: loaction is unsurpassed in the heart of the palaces and next to the souks. The hotel was exquisite in its details and the staff were exemplary making it one of the best hotels. Special note was the melon lemon and ginger frappe with mini biscuits as you came in each day a lovely touch. A fantasic hotel.

Contras: absolutely nothing

Prós: I would love, to be welcomed in any Hotel of the world, from Lyanne and her staff. In spite of coming very late, we were accompanied to our room, which was very comfortable and clean. It is around the corner of the souks, very close to all things, to be seen. The reception was always helping, planning any travel points to see, as well as ordering your taxi, or have a guide for the whole day. If you go to Marrakesh, please choose this hotel,- and your trip is save. Believe me, and you will enjoy Marrakesh, and the surrounding areas, you`d like to see...

Contras: Nothing!

Prós: A million thanks to Lyanne and the team at Riad Dar Anika for making our stay unforgettable. It's truly a gem in the old town and we couldn't ask for more. Fantastic location, great food, brilliant team... We will definitely come back as we fell on love with the place.

Contras: N/A

Prós: Dar Nabila staff were extremely helpful and generous. I stayed there following a recommendation and would certainly recommend it to friends. The courtyard is a lovely place to sit down after walking through the busy streets of the Medina.

Contras: The lighting in the room was not very good and there was no full length mirror.

Prós: The breakfast was very good. The location a little out of the way. Very friendly and cooperative staff.

Contras: Quilt in room or doona for the chilly night. Hair dryer in room and address card in room. Credit card machine was broken which was inconvenient I had to use all my cash

Prós: Very clean tranquil Riad. Super friendly and accommodating staff. If looking for a quiet place to just chill out for a really reasonable price this is definitely worth considering.

Contras: The bed dipped in the middle which suggested the mattress may need replacing. Other than that the whole experience was great.

Prós: I friend of mine recommended darling nabila to and that, and when I came here I found that everything as on the pictures and the descriptions on the site they arranged us a transfer from the airport and that was comfortable and when we arrive next the hotel we found yasyn has been waiting for us there he's really helpful he gave us all what we needed about the city and also he organized us some tours to deferent places I recommend them to everone , and the rooms as well are comfortable and clean with air-conditioning so I really recommend this to everyone who wants to relax

Contras: Everything was awesome

Prós: It is a real nice familiar Riad with a lot of ambience, Kind of Oasis in the busy Medina. Once you know a bit the area it is quite easy to find. Especially the staff Watik and Ismel were extremely Kind and helpful and Fatima prepared a nice breakfast.

Contras: The terrace was nice but not very well mantained (Maybe because of the non-Season). The doors of the Rooms dont close very properly so you can hear everything going on in the Patio, but we slept very well nevertheless.

Prós: The staff is nice. They helped us with several things.

Contras: We asked for a pickup at the airport (which was confirmed) but no one showed up there. The location is not the best. Not so far to downtown, but terrible way full of motorcycles, more like a motorway. The heater in our room was a simple and loud electric version. There is no door between the bedroom and the bathroom, only a curtain. The wifi signal in our room was poor. Unfortunately a big and noisy group stayed there also and we felt like in a hostal. The staff wasn't able to solve the situation.

Prós: I had a great time in Dar Nabila . Abdel Samad the manager and Haja Fatima were so great and did provide me and my family a great customer service . I hope that the general manager Kawala gives a raise to both of them ,because they are great assets to the hotel .The Hotel was very quiet, very clean and the rooms were so great.

Contras: i did not stay longer in Dar Nabila

Prós: Very simple but nicely curated riad. Warm atmosphere at evening time. Quite and located by a side street.

Contras: Rooms at ground floor in the courtyard are nice but not the best if you like to sleep in during your holiday. 2 families with small kids were having breakfast right by our room at 7-8 am making a lot of noise. We asked to be moved to an empty room upstairs but they wanted to charge us more. Breakfast was very minimal and definitely the most basic one we had in Morocco after being travelling for 2 weeks. When I asked for honey or extra pancakes I was told they didn't have any left, less than 30 min later another guest asked for the same and they had no problem giving them some.....not sure what was the reason they refused it to us, but it did not feel polite at all.

Prós: The room was nice - shame we could only appreciate it for a few hours !

Contras: Our room was not available the first night and we had to walk 10 minutes to our alternative accomodation which had an impressive courtyard but the room was terrible. On the morning of our departure at 7 am for the desert tour there was no breakfast and nobody around although we had told them of our departure and we had to let the driver in ourselves!

Prós: The Riad is clean and it looks nice.

Contras: The location of Dar Nabila is in a strange neighbourhood. We didn't have air conditioning. We called many times before arriving in Marrakesh but they didn't answer the phone (bad communication).

Prós: Very nice pool and athmosphere

Prós: Pequeno-almoço muito bom, tipo brunch.

Contras: Há alguma necessidade de renovar equipamento nos quartos.

Prós: Breakfast was terrible Fruits were rotting Ok let’s worry bad

Prós: The breakfast was delicious fresh veggies and fresh fruit The room was beautiful with big balcony with gorgeous view Great location The staff was very helpful and polite

Prós: Breakfast, staff service, environment..everything was wonderful

Contras: Loved everything!!

Prós: Everything!

Contras: Nothing

Prós: Excelente na variedade da oferta e na confecção

Contras: Da organização e da pouca atenção ao refazer das mesas depois dos clientes anteriores sairem o que levava a que os próximos se deparassem com falta de chávenas, talheres, copos, guardanapos, etc.

Prós: I loved everything

Prós: Staff unprofessional. hotel is hold. would need a full refurbishment

Contras: location - close to city center

Prós: Everything

Contras: The rooms look very tired. Need to be refurbished asap.

Prós: Well, the room was nice, breakfast was great, swimming pool was good and staff very friendly and gentle. We really appreciated our stay. We were with a 3 month old baby and the staff at the pool was very nice and useful. I can only recommend.

Contras: nothing

Prós: The staff are super friendly and helpful, every thing is clean and the location it perfect.

Prós: The service was great

Prós: Everything!!!!!!!

Prós: Beautiful hotel and very nice staff.

Contras: Wasn’t very clean and a bit unorganized.

Prós: The poolside had amazing service! Complementary Ice cream & fruit that the wait staff brought around, complementary water with your own little esky, sunblock and books. All pool staff were amazing!

Contras: There was no dedicated ‘concierge’ desk. A young girl that they were training had been given the job to do this but could not answer anything! There were two senior staff women watching on without offering to come and help her or us with our enquires. Very unprofessional for this standard of hotel.

Prós: AMAZING!! Worth every penny!!

Prós: Great location. Very helpful and polite staff. Clean and beautiful resort

Prós: Everything

Contras: /

Prós: Bed was extremely comfortable. Staff is helpful and kind. The food was excellent.

Prós: Pool service and staff

Prós: Melhor café da manha que já comi em um hotel 5 estrelas.

Prós: Piscina e temperatura ambiente bem como gentileza dos funcionarios

Contras: Restaurantes e comida mas diversificada pois para um hotel deste preço havia pouca escolha. Os quartos ouvia se algum barulho do exterior

Prós: We loved the facilitiues, hamman, pool and both the bar & restaurants.

Prós: Incredibly peaceful with lovely gardens and privacy

Prós: I love the peaceful location the spa, outdoor pool and the freshly prepared food grown in the garden...my kind of Oasis!

Contras: nothing

Prós: Excellent service , gorgeous gardens , loved the gorgeous gardens ! Staff couldn’t be more helpful!

Prós: A piscina é muito agradável e silenciosa quando não há crianças por perto. A área circundante à piscina onde estava o o bar / restaurante para almoços era muito simpático. Todo o jardim é bonito e muito verdejante Room service rápido e eficiente.

Contras: O pequeno almoço e a sua apresentação são fracos.

Prós: My 21 year old daughter and I came here for 4 nights as part of a weeks holiday in Morocco having been recommended this area as respite from Marrakech. It was the best hotel we’ve every stayed in..the room was beautiful and very clean, the grounds and surroundings were perfect...so relaxing and well cared for. Lanterns everywhere and such a feeling of calm..it was superb. The best bathroom we’d ever seen. Staff were lovely, very helpful and accommodating.

Contras: Faultless The food and drink prices seemed high but we aren’t used to such lovely hotels so it’s probably the norm.

Contras: staff working there , To much Noise

Prós: Lovely atmosphere, helpful staff and relaxing environment

Contras: Sometimes it was hard to get a taxi on time

Prós: It is a charles Boccara Islamic architecture resort. It couldn't be better spiritual than this. Very quit and comfortable. Gardens are stunning, Dinner time is perfect atmosphere. Staff are very nice. Highly recomended.

Prós: at first we were super happy about our room, the facilities, great pool, beautiful gardens, felt like paradise. I was there for work and my partner accompanied me and stayed INSIDE the hotel throughout our entire stay (4 days). He started feeling ill the last day and he is still ill as of today, 2 weeks after our stay. According to the doctor and his medical results, he contracted a parasite transmitted in a oro-fecal way. So his food or water was contamined by hands not washed properly. We have been very careful with our water consumption there and were completely trusting the hotel restaurants and staff, so we are a bit disappointed, given that he can only have contracted this AT the hotel.

Contras: Hygiene. According to the doctor he contracted a parasite transmitted in a oro-fecal way. So his food or water was contamined by hands not washed properly. We have been very careful with our water consumption there and were completely trusting the hotel restaurants and staff, so we are a bit disappointed, given that he can only have contracted this AT the hotel.

Prós: Palais Namaskaar is absolutely stunningly beautiful. The staff is willing to do their utmost to make your stay a perfect one. The rooms with jacuzzis / pool are just perfect for relaxation.

Contras: The breakfast with ala carte is both confusing and not worth the money. It´s difficult to get even the dishes on the menu, and almost impossible to get something fresh to eat with white bread. Buffet version was excellent. The location in pretty far from the town, so expect to only do the journey max once a day. The hotel offers few free shuttles per day to and back to old town and they worked really well, but it takes almost 30 minutes to get there.There´s only one restaurant in hotel, a pretty expensive one, so you need to plan dinners also somewhere else if staying for longer. The main pool was not heated, so it narrowed down the possibilities to swim. We were told they were expecting a spare part to the heater, and were offered a chance to swim in other pools.

Prós: Perfect service, awesome food, really great location. Villa with private pool is totally private at all. Best vacation ever (and we travelled around the world in most of the leading hotels of the world)!

Prós: The entire staff at Palais Namascar was incredibly nice and very professional. We cannot thank them enough for making our stay so enjoyable. Would highly recommend!

Prós: Amazing scenery! The rooms were huge, clean and quiet. The staff were very polite and willing to serve every request. It's a hidden paradise in Marrakesh!

Contras: The food in the restaurant is not so tasty and very expensive. In order to go to eat out side of the hotel , you have to travel 20 minutes by taxi.

Prós: The premises were fabulous and very luxurious.

Contras: They didn’t have body lotion and explained that are waiting for it to be delivered. The whole stay they’ve been waiting.

Prós: The service was just exceptional! Felt like royalty!

Prós: The staff the place everything was the best!! Most beautiful hotel in Morocco for me

Prós: It was a gougeous stay. We have never stayed at such like a palace. And it is located at a quiet place

Contras: It’s located far from the old city of Marakesh

Prós: Sem dúvida dos melhores hotéis que já estive até hoje. Luxuoso, romântico. Comida fantástica. Limpeza espetacular. Staff extremamente atencioso. Possibilitaram um late check-out o que foi óptimo. Pequeno-almoço no quarto excepcional.

Prós: All the service, staff and hotel room were excellent

Contras: Nothing, everything was perfect

Prós: Breakfast was excellent ,staff were very friendly the hotel and the rooms were very cleaned .

Prós: The most beatiful hotel I’ve ever been in my life ..... and I’ve travel a lot ..... it’s simply breath taking .... I was there only for one night ..... the restaurant was delicious .... the personal was very nice ....

Prós: The hotel is very zen and clean and as a Moroccan this is the first time I see staff in Morocco who know the meaning of customer service everybody was helpful and smiling especially bader in the front desk they make u feel ur welcome. I had a good journey definitely recommend it

Contras: They charge u for the coffee capsules after the first 3 and there is no cuttle or coffee sachet or even a tea bags

Prós: Breakfast fantastic

Contras: Shower too hot too cold but overall bedroom was very nice

Prós: everything it was great stay, the people, the service, the hospitality all was great

Prós: Everything. Great atmosphere, amazing interior design,the smell when you walk in was enchanting & the outdoor facilities were absolutely breathtaking. Such sophistication... so romantic and mysterious. Needs to work on the stuff a bit, emphasis on the room cleaning service and the spa service!

Contras: Needs to work on the stuff a bit, emphasis on the room cleaning service and the spa service staff!

Prós: O hotel é simplesmente incrível em todos os seus aspetos e detalhes. Desde a sua arquitetura, ate ao serviço. É sem dúvida um dos melhores hotéis em que já fiquei hospedada.

Prós: The staff were so friendly and helpful. The location and gardens coupled with the Arabian horses onsite made this a unique hotel. The hotel has an opulent feel about it. Good food options available. Hot temps in September 34c.

Contras: we found the Moroccan food a bit sweet for our tastes and after one of the meals were a bit ill..

Prós: Very friendly staff and the room is pretty. The facilities including the horse stable is accessible to us when we stayed here and the staff even introduced us to the horses.

Contras: Location is not convenient as it is far from the central. Hard to find nearby restaurants and limited restaurants choices inside the hotel.

Prós: If I ever come back to Marrakesh, will come back to this hotel.. it’s really amazing

Prós: O quarto

Contras: Pequeno almoço fraco.

Prós: O café da manhã muito bom, apesar da agitação dos funcionários. As instalações são muito bonitas.

Contras: DA localização, é preciso-andar cerca de um kilometro para chegar as ruas de pedestre que compõe a parte central da Medina, em ruas estreitas, disputando com carros, motos, charretes e burros.

Prós: It needs to up its breakfast game - not impressed

Prós: location is good , swiming pool is great , the staff is kindness.

Contras: N/A

Prós: Gorgeous staff and spaciousness of the property.

Contras: Very occasional lapses with service but not a deal breaker.

Prós: The hotel was an oasis in the middle of a chaotic but wonderful Marrakech. The best thing we did on this trip was stay at Les Jardins De La Médina. The room was wonderful, the pool and gardens were incredible, and most importantly, the staff were the best. Since the moment we arrived they trated us with great kindness and were always so willing to help us with anything we needed. I 100% recommend everyone to stay here!

Prós: Great location, a real oasis of calm among the mayhem.

Prós: Very charming and personal Hotel. You notice the difference to standard 4 or 5 stars Hotels

Contras: Everything good, Dinner a bit expensive relative to other top restaurants in MAK

Prós: Fantastic spot in the middle of Medina in Marrakesh! Beautiful place, with an inner garden, pool and one of the best restaurants in the city! Great terrace where you can have a nice and tasty breakfast and the roof top terrace with sun beds. Very friendly and helpful staff! Beautiful rooms designed in classic Moroccan style! Absolutely amazing place! We will definitely come back!

Contras: Nothing. Everything was perfect!

Prós: Wonderful reception and manager Kind professional service on all levels Charming check-in with perfume of choice in your room with the cleaning Good breakfast Extemly comfy beds duvets and pillows best I have had in Morocco

Contras: The Hotel is kolonial and charming but needs restauration and to be refurbished. Very heavy uncomfortable metallic chairs in the breakfast poolarea Too many birds flying around picking food of the plates The greens in the garden needs better attention and care they were yellow and not healthy

Prós: The location for the breakfast was fine. The room perfume was great, the staff were good. Location of the hotel not good.

Contras: The area its located. No gym. You don't have enough therapies for the spa

Prós: Beautiful rooms- suite nice decor and comfortable. Very nice touch the welcome table of goodies.

Contras: I think the bathroom baseboard were very dirty and the walls need an refreshing paint.

Prós: Helena é a melhor Excelente serviço Localização Café da manhã

Prós: The interior courtyard

Contras: Needs some maintenance in the rooms, and on the property. Moldings were missing, lights were smashed, You had to ask for eggs in the morning otherwise you did not get them. Breakfast was basic and could be a lot more.

Prós: The staff where brilliant, really helpful. The design of the Riad is beautful.

Contras: The breakfast. One day, no bread (and as its only bread, jam, cake) that's a big bit missing. The day we left no breakfast served.

Prós: - Very clean rooms - Greeted with traditional Moroccan tea - Extremely friendly and helpful staff - Quiet location away from the busy centre but close enough to walk - Beautifully decorated

Prós: Helpful staff Good breakfast Peaceful Lovely pool area

Contras: Location outside of riad not great, however always had taxi waiting for us and close to main square

Prós: Staff were fabulous - very helpful and efficient

Contras: There were no negatives!

Prós: The staff was very nice & helpful, the room, breakfast & poolside are very clean.

Contras: Which there’s more shop close by to the guest house

Prós: A entrada é muito bonita, os quartos muito amplos, bem mobilados e muito confortáveis.

Contras: A localização... é um pouco afastado e com dificuldades em encontrar o Riad.

Prós: The staff was extremely friendly. Simon especially wonderful. The riad offered plenty of sight seeing options that saved some planning effort. The hotel dinner options were delicious as well. Double bonus points for having a small pool as well.

Contras: The water pressure for the shower could have been better but all else considering, it wasn't a deal breaker. There was plenty of hot water at the 7am time frame.

Prós: Everything. Staff were so nice and always helpful, literally looking for ways to make your stay easy and as enjoyable as possible. Riad itself simply beautiful.

Contras: I liked everything, just the location is on the far side of Medina and it is fairly far from new town by foot, by far I mean 25min walk, it is not super far but Medina isn't a nice place to walk through in my opinion. Very easy and cheap to get a taxi to bring you across though.

Prós: Beautiful Riad with very friendly and helpful staff. The meals here were delicious. Many Riad's freeze and warm up meals but they made each dish fresh. Everything we ate here was great. The rooms are well decorated and you'll feel like Moroccan royalty staying here.

Prós: Very polite staff, super clean house and very

Contras: Added some extra fees which havent been noted online

Prós: Nice hotel, great facilities nice friendly staff, good service.

Contras: Nothing

Prós: da gentileza da equipe, da localização e da estrutura do Hotel

Contras: Falta de máquina de café e leite para self service

Prós: Very good located, with a very friendly staff. Rooms were nice designed and clean.

Prós: great location, friendly staff, beautiful comfortable spacious room, great breakfast - everything was great - highly recommanded

Prós: The location -- in the newer part of the city, but a fairly short walk to the medina -- was good. The common areas of the hotel were attractive.

Contras: Some confusion with the front desk about laundry service and when items would be ready.

Prós: Beautifully designed hotel with great location. Amazing roof top bar.

Contras: Breakfast staff and reception staff whom we had seen seemed unhappy and bothered by guests in general. We did not feel welcome at all apart from a lovely gentleman who helped with luggage even though we didn’t ask for help-poor customer service for a 5 star hotel.Sadly wouldn’t come back because of the staff :(

Prós: Very modern and stylish, rooms are big, very comfortable beds, good food in restaurant

Contras: Very dirty floor in room and bathroom

Contras: Falta máquina de café O sistema atual é lento e nada prático

Prós: Adoramos a localização, o terraço do hotel, a cama do quarto, o atendimento na recepção , a estrutura física do hotel e principalmente um destaque para o café da manhã que é simplesmente excelente!!!!!!

Contras: Gostamos de tudo!

Prós: Great location, nice room (suite) and lively roof terrace.

Contras: Quite busy, staff not too attentive. A bit impersonal.

Prós: Loved the hotel. Food was very good. Staff were very friendly and helpful. Loved the roof top pool and bar. Great music during the day and entertainment every night.

Prós: Exceptional breakfast, everything was perfect.

Prós: The staff were excellent. Great food. All around perfect experience

Prós: Large rooms and bathroom. Great food. Staff friendly and attentive. Excellent facilities.

Contras: Wifi is very poor.

Prós: Very clean, big pool areas, tasty food, large modern rooms, beautiful grounds

Contras: Food was repetitive, cocktails were a bit rubbish, pool towel area impossible to find (took us 20mins), only a couple of English tv channels which were news - would of been nice to have a movie channel for chilled nights in

Prós: Everything, lovely set out hotel, spotlessly clean. Really friendly and helpful staff.

Contras: Nothing

Prós: Dos jardins e da restauração.

Contras: A limpeza do nosso quarto, e de um espaço , (um caminho para fazer caminhadas devidamente marcado em Km mas com um piso muito mau ).

Prós: Location perfect. Far enough away from city but close enough to visit (free shuttle 5/6 times a day) The staff are fantastic, so friendly and welcoming. Food amazing, so much choice for all ages and tastes. The grounds are immaculate and all communal areas spotless. Such a positive experience. Highly recommend. Would love to go back!

Prós: Mohammed front of house manager, guest services manager , reception manager & room divisions manager all great, so efficient & helpful , it’s fantastic place, I have rebooked for next year and taking friends - brilliant - food amazing - shuttle bus into the city hourly was great - cab only £12 if miss the shuttle. Fantastic spa Entertainment team are very good Lots to do All staff very nice & friendly

Contras: Would’ve been nice to have a bath in the rooms & more UK tv channels WiFi could be better

Prós: We loved the food, the different pools and activities , the staffs, our room and the bed was so comfortable. We had a free upgrade to a suite due to some issues with our original room at the arrival which was lovely ! Every one was so nice with our baby boy :) We definitely recommend this hotel!

Contras: The evening shows were mainly dances which was nice but would love different animations.

Prós: Majority of the hotel staff, including the animation team, waiters, and security, were extremely courteous and agreeable (with the exception of a few sullen reception staff!) Even remembered our drinks and always took care of us without even asking! Pool was amazing, activities/playing fields were awesome, grounds/rooms were extremely well-kept and clean, and the food was delicious (although could include some more variety)!

Contras: Reception staff were quite simply rude. Management should definitely have a word with them. Never repaired our broken bathroom door, leaky AC, and bed. Only fixed our broken balcony door until the last day after a few grumpy phone calls.

Prós: staff all v helpful. nice environment lots to eat, reasonable variety

Contras: Quality of food eg chemical tasting ice cream, fruit without taste. After tasting Moroccan food in Marrakesh there was a noticeable difference. It pays to be careful and try a little before filling your plate -) Noisy groups who shout at each other in the hotel corridors and by the zen pool - not always as zen as could be.

Contras: Food selection was Terrible, cocktails were poorly made and the beer was flat. Pool closes early, staff barely spoke English

Prós: Foi uma experiência fantástica. Destacamos a simpatia dos funcionários e a gentileza com que nos receberam, apesar da diferença da língua, tentaram sempre perceber e comunicar connosco. As refeições ótimas... adaptadas também às crianças. Foi a primeira vez que optamos por um hotel Iberostar e foi sem sombra de dúvida uma ótima escolha. Não hesitem nesta escolha, apesar de ficar a 20/30 minutos da cidade, o hotel tem transporte gratuito com diversos horários. Esperamos poder regressar...

Contras: Nada. Apenas o facto de ter que vir embora...