Hotéis em Marraquexe perto de Jamaa el Fna

Prós: The location was convenient to the market and the main square. The staff were very friendly and helpful and spoke good English. Nice quiet comfortable rooms with Morrocan character.

Prós: The location is right in the heart of the medina even if its not the prettiest part it is still within fifteen minutes walking distance of the main square. The two owners were also quite helpful

Contras: There was no hot water while we were there and for three days thats a long time, there was no staff in the place once the cleaner had left in the afternoon just to sort out simple things. The riad lacked a lot of character and i wouldn't stay here again we had made one request, that the beds were pushed together and even this simplest of tasks wasn't done which set the tone for the duration of our stay here. Also don't waste your money on there breakfast, bread and jam with some orange juice and coffee isn't quite worth it.

Prós: Gentileza do staf do hotel e o desjejum sevido no terraço, pela manhã.

Contras: Acesso ao Riad, pela área da Medina. No inicio assusta, causa medo a quem não esta esperando passar por por tantos becos a pé, em um verdadeiro labirinto até poder chegar ao hotel.Depois de algum tempo constata-se que não há problemas de segurança, como a principio parece.É uma zona calma durante a noite e familiar.Afinal eu procurei estar alojada na zona da Medina, perto da praça principal, mas não me informei o suficiente para saber como de fato seria, e acabei me surpreendendo.

Prós: Ismail and Brigitte are so kind! The area is quite nice, the design is just perfect! I loved the moroccon style! The terace is beautiful, the pool is clean! I can advise for the peoples who likes unique places!!! For a romantik week is the best choose!!!! :)

Prós: Os restaurantes são agradáveis e a comida é deliciosa. A equipe é gentil e a localização é perfeita

Contras: The staff was disorganized and dishonest. They strung us along for several hours about attempts to fix the AC in our room only to finally admit there was no AC in the hotel in February (despite being a warm and muggy night) after we confronted them with the fact that every room had its windows open.

Prós: Great location. This is the second time we have stayed at the hotel. We have enjoyed our stay each time. The rooms are excellant, breakfast very good, ample choice from the buffet. Would strongly recommend.

Prós: The Cocktail bar was super, the Indian/Thai restaurant was poor and the staff were very inexperienced in that restaurant. The rest of the Hotel was enjoyable.

Contras: The food was of a poor standard we ate out as a result, which was a pain and an inconvenience, the breakfast was not of the normal hotel standard.

Prós: Excellent Spa facility,very helpful staff @ front office, housekeeping & spa. Food @ the Moroccon restaurant was super.

Contras: The service and food at the Indian Restaurant was of poor quality.

Prós: O ambiente e decoração é fabulosa. Localização privilegiada. Sentimo-nos nas mil e uma noites

Prós: Do jardim interno e da proximidade com a medina

Contras: Tem todas as exigencias cumpridas para que se aplique como hotel 5 estrelas, mas não tem qualidade à altura.

Prós: The tranquility of the hotel, swimming pool and central location

Contras: The attitude of the staff and lack of organisation/speed of serving customers

Prós: Traditional decor but luxurious

Contras: everything was wonderful

Prós: Localizaçao,arquitectura e envolvente

Prós: The facilities of the hotel and its surroundings, on one side, and the comfort of the room on the other side.

Contras: We checked out at 9.30 Pm, upon our arrival from the desert and were told that in the following day it would be possible to extend our stay in the room,until leaving to the AirPort (later in the afternoon), but we would have to confirm it with reception after breakfast. We have done so, but were told that a group was entering and so we had to leave at 12am. They new that beforehand so they could have given us another room... We actually didn't have time to enjoy the hotel at all (and we were on an expensive room, at least among our 5 nights stay in Marrakesh and surroundings)).

Prós: Óptima localização, excelente SPA, decoração muito agradável e quarto espaçoso, com vista para o pátio interior.

Contras: Apenas o aquecimento no quarto deveria ser melhor.

Prós: Everything. The location, just metres from the square. The tranquility of the hotel. Superb breakfast. The heated rooftop pool. The four excellant restaurants.Fantastic 5 star hotel.

Contras: NONE

Prós: The hotel is exceptionally well located to the old city attractions and the rooms are generous in size.

Contras: Service could have been better.

Prós: Staff was friendly, good location, breakfast buffet was good to get morning started (especially the omelet station), and room was decent sized.

Contras: Noises throughout the hotel in early afternoons (perhaps due to maintenance) and furniture needs some updating.

Prós: Very comfortable hotel and nice place for relaxing and chilling out

Contras: The staff at the terrace bar where they only serve drinks were a bit slow

Prós: everything was excellent

Prós: Great location though 800m from the medina may be generous. Best thing was the pool with stunning giant beds to sunbathe and lounge on. Nice clean rooms.

Contras: Rather pricey hotel prices. €5+ for half a pint and the first (and only) night I had room service I found out the sandwiches were around €25. We went in November which is not busy yet it still wasn’t easy to get served by the pool despite there being more staff than guests. I was annoyed they charged for certain things in the gym, when you are staying at a (not cheap) 5* I don’t expect silly add-ons like that.

Prós: The swimming pool area, spa, really comfortable beds and location.

Contras: The service (with the exception of housekeeping, the spa and some of the staff at the swimming pool restaurant) was awful. There were a lot of staff, but most did very little. There was little, if no service, around the pool area, the bar staff were terrible (they practically ignored you), and the reception staff were arrogant. The prices of food and drinks were ridiculous, especially given the poor service. As a result we kept orders in the hotel down to the staff. I've stayed at many 5 star hotels, and to be honest I could run this one better than the existing management, despite having no hospitality management experience.

Prós: Its grounds and pool area and its position near to the Medina and rooms

Contras: Service was a bit erratic in the bars and restaurant

Prós: Excelente localização na melhor região da cidade. Ótimos jardins e áreas comuns luxuosas. Muito bom atendimento do(s) Concierge(s).

Contras: Péssimo atendimento nos bares e restaurantes. Pessoal lento e desinteressado. Precisa-se quase implorar um atendimento.Quarto malcheiroso, digno de uma hospedaria (espelunca)

Prós: Piscina e Pequeno almoço

Contras: Ar condicionado avariado nos quartos

Prós: Atendimento excelente, recepção impecável, infraestrutura estonteante, pretendo voltar com certeza.

Prós: Restaurante excelente, serviço muito bom e rápido.

Prós: amabilidade e serviço.

Contras: Água da piscina deveria ser mais quente.

Prós: We found many members of staff extremely courteous and helpful. The amenities were excellent, but I feel if you are staying in such a hotel the spa should be accessible without additional cost. The breakfast was copious and delicious, with friendly helpful staff who served coffee and tea in record time. The pool area was well organised, and the pool temperature, though quite "fresh" was perfect.

Contras: One or two more senior staff members were impolite in the extreme. This I had been warned about and was disappointed that it still existed, because it undermines the enormous effort made by the rest of the very endearing employees. However one has to imagine that all the guests are not perfect "angels" either!!!

Prós: superb location

Prós: This time I stayed in Essaadi hotel, not the palace, for four night in March and i found it very good as always because i satay in this hotel when ever i visit Marrackech but i also stay in other hotels in the city. The location of Essaadi is very good if you do not like isolation from the city actions. The best in Essaadi, in my opinion, is the walk path that connect the hotel to the palace its more than 700 m long full of varieties of citrus, palm, olive, pomegranate trees. I usually take a walk on the path, in the morning before breakfast where the smell of orange blossom fill the srrounding. Breakfast improved a lot with many varieties and good preparation. Staff were very friendly and happy to help but need appreciation. Restaurant , i tried grilled seabass For dinner and it was very good but slow service though. I found The pool was heated to 26 degrees although i did not use. Room was always cleaned and prepared well and when i asked for some roses in a vase it was put in my room without extra cost. A basket of fruit was in the room when i checked in. The hotel was happy to keep my luggage for couple of days when i travelled away from the city. The new manager is always walking around and talking to the guests. Its good value for money as four star hotel, and i would look forward to stay in this hotel in near future.

Contras: Wifi is little slow, rug in the room looks old. No tea or coffee machine in room, apparenty in my recent travel this service is no longer availble in hotel in Marrakech.

Prós: Close to the main attractions of the city. Quite and nice staff always happy to help.

Prós: Equipe agradável e localização encantadora

Contras: Prédio antigo. Os quartos precisam de uma completa reforma, mas são ok

Prós: Friendly staff - information Concinerge but the hotel is now in need of renovaion of which the painting and some of the upgrades (disturbed for three afternoons) started whilst we were there

Contras: Manager told us that no work was being undertaken however three members of his staff were banging in the room next door - he then agreed that some light work was being carried out and offered us champagne - we dont drink and just wanted some peace and quiet

Prós: Location and room (we were given a free upgrade)

Contras: Can of coke was £2!! Also as well as the City Tax the hotel also put there own tax on top of the bill at £1.50 per day.

Prós: Da piscina e da simpatia de todos os funcionários.

Contras: Nenhuma

Prós: The Pool

Contras: Staff not very friendly. No poolside service. The first room we were put into smelled of smoke. They did change our room over, however, this one still had a faint smell of smoke in it as well. Had to ask 2 times for toilet paper. Just not on the ball for a big hotel chain.

Prós: a localização do quarto junto da piscina

Contras: mobilia um pouco usada

Prós: i liked the garden and the location of the hotel

Contras: i didn't like the room, the beds are unconfortable and the rooms quiet old, the bar terrasse is too small

Prós: Practical distance away from Madina.

Contras: Drinks in bar and food in restaraunt costly.

Prós: Nice gardens and excellent room service and cleanliness.

Contras: Excessive prices for certain services (restaurant, mini-bar, etc.)

Prós: The garden and the swimming pool are very nice and excellently maintained

Contras: The rooms should be refurbished, especially taking into account the price charged by the hotel. They do not correspond the usual Meridien status

Prós: Atendimento

Prós: Friendly Staff

Prós: The location of the hotel and the mini kitchen was very good.

Contras: No information about Marrakesh and the staff gave conflicitng information.

Prós: Location excellent, close to centre, good cafes, restaurants and other hotels very close by. Room clean and modern. Free wifi and films was bonus

Contras: Breakfast limited, reception staff sometimes not the most helpful, no trips, city maps or foreign exchange but available at nearby hotels especially sofitel which is part of the same accor group.

Prós: The Hotel is excellent value for money. Very clean and well equipped. The breakfast has a brilliant selection. I would recommend this hotel as a good base in Marrakech.

Prós: good location, nice view from room, space in the room

Contras: the receptionist: minimum services and minimum kindness, no map from the city, no information about restaurants whikle very close to the hotel, they were excellent choices, not very pleasant, free movies on TV not working during 2 days,

Prós: very well located hotel. Clean room and good breakfast. Free parking is nive for visitors coming to Marrakech by car.

Contras: Family suit too small. Poor Internet connection.

Prós: The desk staff immediately found interconnecting suites for our family, although our online booking had not been received by them. Breakfast timing until 11 am was very good. The rooms were very comfortable and our teenagers enjoyed the 'suitebox'. The location was great, within walking distance of both old and new Marrakech, and good restaurants nearby. The open-top sightseeing bus stopped outside and it was easy to get a taxi to the airport on leaving. There was no noise, however, and although we did not avail of the swimming pool due to the weather the pool area looked very pleasant. We would definitely recommend this hotel.

Prós: Good friendly staff, location,& rooms

Contras: Breakfast in the morning not cooked in the hotel, everyyhing come in packed, cold buffet, no hotbreakfast, idid not like this if they had inhouse kitchen wouldhave been good

Contras: Web site showing 4stars hotel, it was a 3 stars hotel only!!! Breakfast my god Horrible

Prós: It is clean and the staff are knowledgeable, accommodating and helpful. Breakfast was excellent. Location is convenient for hop on hop off. Very close to Jemaa Al Fin where tourists visit and shop. We felt safe at the hotel. In a place like Morocco, safety should be a paramount concern. In comparison to Ibis Hotel at Casablanca, where we also stayed and where staff takes advantage of tourists instead of helping them, Suitehotel Marrakech is a haven.

Contras: Nothing.

Prós: Fantastic staff that were helpful and efficient! Wonderful facility!

Contras: None

Prós: Fantastic hotel, best location in Marrakesh right outside the Medina and close to the new center.

Prós: The lobby is amazing big and there is more space than needed which is very good. The pool is huge and the pool area a perfect escape from the hectic life outside the hotel wall. You really need a "normal" world in Marrakech where you can relax... the hotel is also next to the Medina and you only need 10-15 min walk to the big square (food market), and you are right next to the new modern downtown.

Contras: Service could have been better for a "deluxe" hotel. First of all we had got a confirmation for pick-up service at arrival at the airport - nobody there! It sucks! Then you have to fight with the taxi drivers and pay rip off prices to get to your hotel on your own. We never got compensation for their failur!

Prós: The pool are was o.k, room reasonable and location reasonable

Contras: The staff were not 5*, I asked for shower gel 3 times and still received none, reported no hot water for 2 days during my stay and a repair man appeared but nothing was done, therefore we were unable to shower for 3 days. Staff competant in English when we arrived and wanted to sell us a trip but when we complained they wer unable to understand English

Prós: I thought it was one of the One and Only Group. It wasn't!! (My mistake)

Contras: It was very dark in all of the public area's, no tea and coffee or in the room and empty mini bar, slow room service and coffee and food was cold

Prós: The breakfast was excellent, the hotel from outside and inside is excellent but the rooms were ok.

Contras: Toilet not working properly

Prós: The staff were very courteous and always extremely helpful. The breakfast was fantastic, particularly the croissants, morrocan flat pastry bread and crepes. Dinner in the restaurant was also very good, particularly the harira and veal targine.

Prós: òtima localização. A comida é muito bem elaborada e saborosa. O Hotel é maravilhoso em tudo, decoração, serviços, bela piscina.

Contras: Não.

Prós: the hotel was stunning, decor, art , facilities and the people very helpful and pleasent. it has exceeded my expections.

Contras: I was expecting to pay in euro as the price quoted, however the bill came in local currency and that worked out to be a bit dearer . I was disappointed this was not pointed out earlier .

Prós: Funcionários simpáticos

Contras: A fumaça do cigarro presentes em todos os andares, academia de condição falta de renovação / manutenção

Contras: Taxas adicionais ocultas que você precisa pagar no hotel

Prós: The beds were pretty comfy. Granted I was extremely tired from a very full day so I passed out quickly. And the bottled water was pretty cheap 25dhs. Close to the airport 5-10 min drive. DONT let the airport taxis try to charge you 200dhs!!! I fell for it because when I landed I wasn't sure if you could bargain with the taxis but you can. Them making you pay this much is one of the biggest scams. It should be around 50dhs.

Contras: Firstly, weeks before my arrival I tried many times to get in contact with the hotel about their airport pick up service since I had selected it. I tried once a week for 4 weeks to tell them yet again I wanted it and my flight time. Not once did I ever get a reply. And when I arrived they were nowhere to be found. Their wifi was awful downstairs. Couldn't enjoy talking to my parents down by the pool when I've been gone for so long. Had to go upstairs to my room which was ok since the ac worked well just wish I had been able to be at the pool. When headed to the Medina the man behind the front desk gave really bad instructions that were not correct. Along the way I had to ask several locals who ended up getting me to the right spot - the hotel doesn't provide maps. When checking out a different man working the front desk demanded I owed 60+dhs for "other fees" with the hotel. I asked him to show me where and he couldn't find where. I showed him my receipt from Kayak that I owed 0 and he said I still did and I couldn't leave. Not sure if this was a scam but it ticked me off because if this was true, it wasn't not brought to my attention on Kayak nor when I checked in. I still have a weird feeling since he wasn't able to show me. When I asked the same man what the price was for the bus from Marrakech to Merzouga he kept insisting there wasn't such bus when I knew for a fact there was. He then gave me "directions" on how to walk to the bus station since I didn't want to take yet another scamming taxi. The directions he gave went in the complete opposite way when I double checked on Google Maps before exiting- since the other guys directions were off. Not happy with the staff at all.

Prós: Staff were friendly and pleasant. Gardens and pool area are well maintained. Room was clean.The hotel is of a pleasant design

Contras: It wasn't clear that you have to make diect contact with the hotel in order to benefit from the free transfer from the airport (rather than just noting this on the booking form). So we paid for a taxi. The hotel is generally slightly run down and I the buffet meal in the evening very disappointing.

Prós: The room was quite spacious, a triple room with two separated rooms.Nice staff. Good location. Buffet breakfast reasonable

Contras: It is is 3 star hotel. The hotel lacked some maintenance. The room was not ready when we arrive at 3 p.m.

Prós: nothing special

Contras: very bad reception service, we checked out 2 days earlier and they try to charge us until the end of the vacation without any reason nor written hotel rules (they told us that they have no written rules on the hotel policies), but after calling booking, booking resolved the issue, it took time but not because of booking, but because of the receptionists of the hotel took ages to get the fax and to give us the invoice of the check out. thanks Booking.com. Another issue is that on Friday and Saturday there is a club at the ground floor of the hotel and you can hear the musing and the woofer until they close the club (we were at the 4th floor). Breakfast nothing special. Concierge not giving detailed info.

Prós: O chá na recepção do hotel e as meninas presentes na discoteca.

Contras: Não se pode levar as meninas para os quartos.

Prós: friendly staff comfortable hotel

Contras: Poor breakfast - bread, pastries with jam and butter, however there was a lady preparing fresh yummy pancakes in the morning :) Towels in the bathroom were quite old and washed out, do not expect any european 4stars, rather 2-3.

Prós: Perfect base for visiting centre of Marrakesh. Good breakfast. Management staff in restaurant friendly

Contras: Evening meal poor. Most of the staff are unfriendly and it all seems too much of an effort

Prós: Simplicidade de atendimento, honestidade, tranquilidade e acima de tudo segurança

Prós: espaço, ambiente

Contras: Tivemos que esperar até às 18.30 h que nos dessem o quarto limpo

Contras: Não gostei do serviço de bar, tivemos problemas, sendo informados que estava fechado, e pela recepção, estava aberto, um conflito de informações. Fomos atendidos mas os funcionários de cara fechada

Prós: Hotel agradável, com funcionários simpáticos e com uma boa relação qualidade-preço. A piscina é uma mais valia e encontra-se bem localizado.

Contras: O pequeno-almoço não é tão completo como seria de desejar

Prós: Once cheked in everyone was friendly and tried to assist. Very clean and quiet.

Contras: Check in took a very long time. (over 30 minutes to be attended to)- a bad way to start