hotéis em Zanzibar

Prós: The beach is very nice, but ...

Contras: Our stay has only partly beeing pleseant. Though the location is nice and the people working at Melia are interested in doing their job well, the organisation is not. I give two examples: I tried two times to get a reservation for the jetty restaurant. Each time it was confirmed verbally (in fact one time I was standing beside the receptionist, who was calling the reservation desk, listening), but when I checked, our reservation was not in the system every time. So I had to make it a third time. The most severe and negative experience we had was on our arrival day last Tuesday, when at 3 o clock in the afternoon, the room wasn't ready. Just to make myself perfectly clear: I had to book this room already from Monday since it says in the hotels regulations a room would be only guaranteed before 2 o clock, when it has already been booked the day before. So I informed you by mail, that we would arrive on Tuesday at around noon. All they had to do is to prepare the room in due time, which they didn't. For nearly 1.100 U$ per night this performance simply isn't good enough.

Prós: Muito mais do que eu buscava .. viajei sozinha para descansar e o hotel é perfeito pra isso! Calmo, conforto nota 10, restaurantes all inclusive excelentes (dica para o restaurante sobre o mar, paisagem de tirar o folego!). O hotel é ótimo para lua de mel quem busca ambiente tranquilo, só havia um casal com criança apesar do resort ser bem grande.. nenhum momento me senti insegura ou incomodada por estar sozinha.. os funcionarios são otimos!! A praia do hotel é necessario pegar um carrinho que eles disponibilizam com um motorista que te leva e tras.. fica 5 minutos do hotel e vale a pena!! Gabi beach perfeita e possui um restaurante na praia tbm que faz parte do all inclusive... Wifi funciona em todas as areas, inclusive na piscina e praia!

Contras: Não que seja um problema mas o aeroporto fica um pouco distante do hotel.. umas 2 horas.. peguei um taxi no próprio aeroporto que cobra 50 dólares ..compensava mais do que o transfer do hotel

Prós: A simpatia e disponibilidade de todo o staff. Simplesmente excepcional. Uma nota muito especial para o Chef Aggrey. Foi incansável a sua preocupação com a alimentação da nossa filha de 15meses.

Contras: A comida temática. Deveria haver um buffet básico independentemente do tema culinário.

Prós: Several options to swim dine or have a drink - all beautifully presented & serviced well by friendly staff!

Prós: The facilities and beach are great

Contras: The bar at the beach is not clean and lacks hygiene measures

Prós: Da extrema simpatia e atenção dos funcionários, comida e infra - estruturas

Contras: Nada a apontar.

Prós: We loved the property and the Level. Only four restaurants but they were all great.

Contras: We were beyond happy. The cave tour was a bit of a letdown but it was a 20 minute walk so no great loss.

Prós: Rarely do I go out of my way to give a review but MELIA exceeded my expectations. The staff was warm and friendly right from the beginning of our stay. We arrived way earlier than check in time and they still gave us a room. It was also my husbands birthday and they had the room decorated in rose petals and arranged for cake at dinner. The Greek head chef and Sous chef Aggrey asked what they could make for our 9 month old during every single meal time and went out of their way to have it for him. The care and hospitality at the hotel is incomparable. I could go on and on but here is a simple breakdown Food- 10/10 (high end buffet style at breakfast and dinner. Definitely getting your moneys worth) a la carte options at lunch were lovely as well Aesthetic- 10/10 grounds were beautiful and being out on the jetty felt like a dream Cleanliness- 9/10 minus 1 point for all the insects on the balcony but this may be our of their control Overall lovely experience and I will definitely be back!

Prós: Todo o staff é fantástico, instalações excelentes. Com o nível de serviço THE LEVEL, o all inclusive fica perfeito. Spa 5*

Contras: A Gabi beach tem um muito bom serviço de praia e excelentes refeições, mas não é boa para desfrutar do mar.

Prós: Breakfast option was good, the dining area was nicely apportioned with a view. The room was nice and spacious, however the bathroom was odd as they had a tub but no shower and no sliding doors to prevent the water from splashing all over the bathroom.

Contras: The neighborhood wasn't the best! I visited just after Christmas and it was quite annoying to hear the same set of carols repeated all day long, every day for 3 days. I love Christmas carols but this was quite annoying and not inviting.

Prós: Quarto grande e confortável.

Contras: Localização muito ruim. Fica longe das praias e a 7 km de Stone Town (mas cobra-se USD20 para ir ate a cidade).

Prós: Tamanho do quarto

Contras: Os funcionários péssimos, quarto virado para uma rua muito movimentada com muito ruído, e com uma mesquita que nos acorda as 5:00. Pequeno almoço fraco. Sem acesso a praia, piscina pequena

Prós: My stay at Golden Tulip was amazing. Nothing went wrong, nice, caring and welcoming staff, nice meals, clean rooms, enough water in the rooms, Depending on your purpose of stay, for us, it was one of the most perfect places of stay-Honeymoon.

Prós: O pessoal é simpático,l e atencioso, o pequeno almoço muito bom com pratos tradicionais

Contras: A praia é rochosa e impropriar para mergulho de noite há muito mosquito na piscina

Prós: funcionários, a vista é linda e o café da manhã é ótimo.

Contras: um pouco distante do centro, o hotel apesar de limpo esta bastante desgastado pelo tempo.

Prós: We took our mother to Zanzibar for her 76th birthday and stayed at Golden Tulip Zanzibar Resorts for one of the nights while in Zanzibar. The rooms, the view, the lobby and everything was nice and clean. Breakfast was also excellent. We informed the manager (I dont remember the name) that we were there for our mother's birthday, the manager was very supportive and they brought a cake, candles and the team came and sang a Happy Birthday to her (for FREE)...this was very nice of the staff. I 100% recommend this place for anyone!.

Contras: I did did not see anything that needs improvement

Prós: Everything from hotel to staff

Contras: Nothing.

Prós: Its Clean

Prós: Comfortable room with excellent housekeeping.

Contras: Not enough drinkable water in room.

Prós: To be honest I like everything starting from the food, the sea view, swimming pool and the spa was just unforgettable!The activities are really great, if you want to do a great surprise to someone and have fun you find your place here

Prós: A comida é optima e os funcionários são nota 10

Contras: Não foram buscar-nos ao aeroporto

Prós: As acomodações são muito boas, pelo menos as junior suite são. A comida tb é saborosa e com boa variedade suficiente. O staff é muito simpatico e atencioso. No geral, tendo em conta o custo/benefício, continua a ser uma escolha segura para uma estadia em Zanzibar.

Contras: Alguns detalhes relativos ao tudo incluido. Por exemplo. Os gelados não estão incluidos assim como o café expresso. As bebidas brancas incluídas são de qualidade muito duvidosa e as de marca, que não fazem parte do pacote, são estupidamente caras e mal servidas. Já agora podiam fazer um esforço para servirem as cervejas e o vinho branco sempre gelados, o que foi coisa rara. De resto nada a apontar.

Prós: Dominic did an excellent end to end solution ensuring every aspect of my stay here in Karafuu Beach Resort were serviced over and beyond my high expectations. He has given me and my family a memory full of bliss and the best holiday in Tanzania Zanzibar. The beach is exquisite and Bonita is such a lovely lady keeping the villa in tip top shape ensuring a safe and neat environment for my little ones.

Contras: 24 hrs Room Service is imperative. ATM on the facility or Cash withdrawal system through POS.

Prós: Swimming pool, beach, suite

Contras: Food options, some staff not friendly

Prós: Beautiful beach. 3 pools to choose from. Nice swahili dinner 2x per week. Good entertainment in the evenings. Clean rooms. Friendly staff willing to listen to concerns.

Contras: Poor internet. Mosquitoes.

Prós: rd hotel and the staff is courteous and service above the expected We arrived at the hotel warmly welcomed by Romana who explained to us all the facilities of the hotel very patiently   The lovely hotel manager- Stefano who greeted us lovingly and even upgraded us to a villa with pool. Highly recommend the hotel - it's a vacation in paradise!

Prós: I liked everything from the stuff to the food it is an amazing place to visit

Contras: nothing i liked everything about that place so welcoming and enough space on the property.

Prós: Beautiful garden and beach.

Contras: They wanted to charge us $35 instead od $20 for dinner. We had to explain to personel EVERYDAY that on booking it is $20 so we won't pay $35. It was very painful and time consuming, because not everyone from the staff spoke English. Check twice your bill at the checkout, I almost paid extra $100.

Prós: Very nice beach but be ready to slalom between excursions sellers all the time...

Contras: Very big hotel who know how to make money: WiFi is only free in the lobby, lunch is 30$ per person, excursions are expensive, receptions ask for 75$ to go to the airport, then the woman receptionist offers “her special price at 60$”...you walk 10m in front of the door and the waiting taxi offers as a first price 30$... All inclusive hotel for groups but not for couple, nothing romantic. We recommend to eat, drink or stay at places nearby, forget the name but direction rock restaurant.

Prós: The location

Contras: The pic of the restaurant the rock isn’t the right pic for the property. Doesn’t worth the money they ask for regarding what they give. And sheets was dirty.

Prós: É um lugar realmente especial... a envolvencia, o requinte do serviço, a simpatia e atenção dos funcionários... um lugar único. Excelente para quem procura relaxar uns dias em zanzibar.

Contras: Nada a apontar.

Prós: The location of zanzi Resort is truly magical, set in the jungle we saw monkeys, huge centipedes, bush babies, exotic birds. The room was simply gorgeous with African style art carved directly into the brick work and plenty of space. It was a huge bonus to us that we were able to order food and drinks to any location around the resort - there are telephones for this purpose - for no extra cost. We ate at the beach and had a private birthday dinner on the pier. This was a real highlight of our whole trip, with Masaai staff performing a song and dance for us. My partner really enjoyed diving from the pier into the sea during the day and I loved being able to use the stairs to get straight into the ocean. The beach was perfect, although we were only on it at high tide. Breakfast was phenomenal, definitely order the Swahili breakfast and Swahili cardamom pancakes! But the best part might have to be the staff. From the moment we arrived nothing was too much trouble and we were made to feel really at home with friendly conversation. The bar man (I think he is the food and drinks manager called? Kashimi?) was lovely and very informative about the cocktails. The star of the show was Nivot who was completely engaged and engaging. We had some great chats and he always showed a lot of tact and respect in navigating our questions and gauging when we needed space and when we wanted input. I really can't express how great Nivot was, give the man a raise!! All in all a really perfect end to our zanzibar adventure, we would highly recommend.

Contras: The food off the lunch menu was fine, but could have been better considering the price.

Prós: Everything!

Prós: The food was over the top 5 star amazing... The resort was beautiful... Gardens exceptional... Staff exceptional... Cleaning personnel wonderful... Highly recommended... We would go back for sure.

Contras: Swimming off the pier was beautiful but you must be open to swimming with the fish and a few crabs on the stairs... The public pool was a nice size but the water was stagnant... 2 loungers on the pier are in the shade... 2 in partial shade and 2 in sun... The pier has the breeze so you want to be there... It felt like 48 degrees when we were there so hanging out anywhere but the pier was not an option... other than the air conditioned room! We had a garden bungalow and didn't have our own private pool which would have been amazing!

Prós: Great food and very good staff

Contras: Pool could’ve been nicer and the beach was a bit rocky

Prós: To whom privacy is concerned this hotel is the best specially villa 7 Food was delicious and free of charge if you ordered room service Amazing surprise from the stuff and the Maasai performing for us on our anniversary dinner.

Contras: rocky beach need more beach activities

Prós: It’s look like paradise. Everything- place, food, nature and people.

Contras: Ocean was dirty sometimes.

Prós: Zanzi Resort is the most remarkable place I have visited during my stay in Zanzibar. It is located in a remote area of the island (but not far from the airport) and it offers all the privacy and seclusion from civilisation that one could ever hope for. The facilities are exquisite and the ambience of the place is absolutely unique. It's a gem!

Prós: Excellent property, with a very good location, inside the forest and between local population, peaceful and friendly, and next to a military camp. The monkeys in the garden are an important attraction. Unfortunately, we missed the opportunity to spend time with the bouche babies. The beach is not the main attraction of this hotel

Contras: Monkeys, garde, personnel

Prós: Very friendly and helpful staff. Cozy room and good quality of food.

Prós: I like every thing

Contras: Every thing was fine

Prós: Hotel is well located in a good area of Stone Town, right next to the hustle and bustle. The staff were friendly and helped us arrange our excursion to Prison Island.

Contras: No complaints.

Prós: Location,Hotel rooms and the staff very good

Contras: Nothing

Prós: Very good and accurate hotel for its price. Perfect location with the ocean and port view from the hotel roof. The room cleanliness positively surprised: very clean bedsheets and no small dust at all. For this special thanks. At night is not noisy to sleep. A/c was working well in the room. Breakfast on the roof was also amazing. We had breakfast 2 days: both were various dishes. The staff is attentive and polite.

Contras: From the things to improve is elevator that doesn’t work from time to time. Room bathroom need some renovation including Jacuzzi in deluxe rooms. Towels are not very new. Also the seats in the lobby area are not very comfortable and little bit noisy. Bed was comfortable to sleep that is plus. But minus that it was very noisy with any movement. In general the hotel is one of the best in stone town and left positive memories especially cleanliness and tasty breakfast.

Contras: Elevator was wrong, so was beeping always

Contras: Lift not functioning Telephone not functioning Ac sound disturbing alot

Prós: Funcionários, localização, restaurante!

Prós: Localização, piscina, local do pequeno almoço, empregados simpáticos e prestáveis ajudaram-nos sempre que precisamos.

Contras: Nada em particular, acessos maus mas é típico do país

Prós: Da localização, em frente ao terminal de ferry e a poucos minutos a pé do centro antigo de Stone Town.

Contras: Informação - não são servidas bebidas alcoólicas

Prós: Excelente! A localização é muito boa, principalmente se chegarem e saírem de Zanzibar de ferry. Mesmo sem irem de ferry o hotel tem uma excelente localização. Pequeno almoço excelente, piscina e quartos super confortáveis!

Prós: A atenção dos funcionários

Contras: nada

Prós: Everything

Contras: All was well but water in the morning went off and had to wait for 15 min.

Prós: Ótimo hotel com piscina maravilhosa, vista, bem na praia, boa seleção de alimentos e qualidade, equipe soberba. Um pouco caro por estar bem na cidade de pedra (e, portanto, não na praia mais bonita), mas um ótimo lugar para ficar para aqueles que não têm tempo para sair para as partes mais adicionais da ilha

Prós: Magnificent hotel staff and facilities are exceptional

Prós: Location staff facilities

Contras: Price is too high

Prós: The location is very nice and the people are very nice.

Contras: The reception is not organized, we asked for an airport pick up a couple of days before arrival and gave them all the details through phone because no one answered our email , i called to confirm the pick up on the day of the arrival and apparently they never booked anything but they found a car and sent it to us on time. The second time , i gave them personally the information for a second airport pick up and when i called the day of the pick up to confirm, they said they didnt book anything AND they hv no car available for pick up !!! The beach gets really noisy at night . For this price i would rather go to Melia Hotel for better service and beach !

Prós: For anyone looking to stay in Stone Town, this is by far the best hotel. The room was super spacious, the entire hotel very clean and pleasant and the breakfast was very good.

Contras: We wished there were more vegetables at breakfast. Other than that - everything was perfect..

Prós: Everything was amazing!

Contras: Nothing!

Prós: Environment Location Property

Contras: Short stay

Prós: The property is beautifully appointed and reminiscent of a Sultan’s palace with its lovely marble floors, delicate archways and water-features. The food in the dining room is notable and elegantly-served by very friendly, smiling staff. An excellent and highly recommended facility right on the beach in old Stone Town, Zanzibar.

Contras: No faults

Prós: O quarto

Prós: O gerente é muito acolhedor e a equipe era muito agradável... Fique lá

Prós: Nice little oasis before heading to Chumbe Island the next day

Contras: Room was a little misty and no outside chairs. Great bathroom.

Prós: Located at the historical place, beautiful garden with a vast variety of plants. Delicious breakfast, caring stuff. Amazing rooms, easy access to the private beach

Contras: Wouldn't do mani-pedi there again. Overpriced and really bad quality. Nail polish came off next day((

Prós: The support of the staff

Contras: Connectivity was poor. Internet and GSM quality was poor. The only issue.

Prós: Excellent breakfast buffet, to be enjoyed with a great view on the Indian Ocean. The same place is a bar and restaurant during the day. The food is nice and the staff very friendly.

Prós: First the staff was amazing and so was the location. I liked being close to stone town and the airport but still having a secluded beach.

Contras: The bathrooms could use an update but rest of the room was great

Prós: The staff is amazing and very accommodating, especially Nuru, Pascal, and Isaa. I would highly recommend staying here!

Prós: The beach and staff were fantastic. It was an awesome spot to watch the sun set. The prices for the food and drinks were a little higher than expected but still reasonable. Dinning facilities were very well laid out.

Contras: The tiles that were used in my bathroom made it look a little dated. Need a floor mat to avoid dragging sand back into the room or maybe house slippers that could be used inside for the same reason

Prós: The breakfast was excellent. The room was beautiful with ocean view balcony. Central location of the place made us visit all areas of the island

Prós: Beautiful, well appointed room, amazing breakfast served on the rooftop, incredibly welcoming and friendly staff.

Prós: A localização é ideal, numa pequena rua mais sossegada a poucos passos da rua principal com bastantes restaurantes / cafés e lojinhas giras

Contras: O único acesso aos quartos pelas escadas de madeira super barulhentas.

Prós: Estar hospedada em Kisiwa em Stone City foi uma experiencia agradavel, o staff foi muito prestativo. Os quartos estão sempre limpos e adorei o breakfast.

Prós: The size of the room, the history of the house, amenities, wonderful staff

Prós: Lovely place with lovely staff. Rooms quite spacious and comfortable.

Contras: For the level of the hotel, breakfast variety could have been better

Prós: Beautifully restored Zanzibar home, exquisitely furnished. Great staff, very clean, excellent breakfast. No frills just top quality.

Contras: nothing to report

Prós: Excellent - we stopped over for one night only but our stay was outstanding. Would definitely choose Kisiwa house again.

Contras: N/A

Prós: The staff was friendly and the food was good

Contras: The air condition had some problems

Prós: Beautiful building that's been modernised. Great location, close to everything. Staff were helpful and generally much more efficient than most hotels we visited in Zanzibar.

Contras: Very noisy at night - not the hotel's fault, it's just the (great) location means there are people around until late at night, who can be easily heard in the 'apartment'. Didn't bother me, but it may bother some. Disorganised with breakfast. Suspect it's was just a "one-off" mistake, but it took very long and a lot of other people who came after us got their food long before us.

Prós: Amazing staff and manager Catia. 5 stars

Contras: Nothing

Prós: Really great location. Stone throws from stone town (lol) and then the beach restaurants, so really good for exploring and walking. Rooftop restaurant has some great views over the city and the pool was lovely with a lush garden like vibe. They even let us check in a little early and use the pool after check out. lovely people. REALLY comfortable bed and very spacious rooms. They had these cute chairs and I just need them in my life.

Contras: Breakfast was a little disappointing. Was hoping the juice would be more fresh.

Prós: Pleasant, spacious and comfortable bedroom for a couple. Great Rooftop to enjoy an early breakfast or meal.

Prós: The apartment had 2 bedrooms with beautiful old wooden beds, the location of the apartment made you feel that you were in the middle of the life of the old city in a good way, everything was kept very clean and tidy, big water bottles were served daily, the swimming pool was just perfect and peaceful, breakfast was nice, you could pick from different warm food options and it was served on the rooftop restaurant with excellent views, I had forgotten a bag in the apartment but I got it back after a week, when we travelled by the hotel again.

Contras: The guys at the hotel desk could have smiled a little and the other one of them was very slow in motions, also he had not reserved us the trip we had ordered but the headmistress of the hotel was very helpful and solved the case.

Prós: The location was perfect and so the breakfast. The facilities are very beautiful and the corridors and view from the rooftop are very beautiful. The staff was very helpful.

Prós: Perfect location near beach and center. Great staff and the management keeps an eye on everything so every little thing is perfect and taken care. Nice and helpful staff, clean room nicely furnished with a very good taste. Authentic but modern, extraordinary roof top terrace where a wonderful breakfast is served and you can eat well lunch and dinner. This is like an oasis in the city with a great pool to refresh! On the rooftop terrace there is even a bed, we played a lot there and had a real wonderful time! Our daughter had birthday and they even prepared a cake for her :)

Contras: It was just perfect, other hotels could learn from them!

Prós: Nice small pool and pool area. Very nice roof top restaurant. Friendly reception. Good location.

Contras: Breakfast was fine but nothing speciel. Restaurant staff forgot some of our breakfast. Room was noisy and had a view straight into the next building and therefore a very dark room. Bathroom was in a poor shape - the door couldn't close entirely and couldn't lock. The bed a bit hard.

Prós: O hotel em si está bem composto, os funcionários são muito simpáticos e o pequeno almoço é muito bom.

Contras: Infelizmente o hotel perdeu toda a nossa consideração, pois no check out efectuamos o pagamento em dinheiro (dolares) pagando o valor total da estadia. Dias mais tarde vejo que também cobraram o valor da estadia no meu cartão de crédito. Por isso não aconselho este estabelecimento a ninguém.

Prós: Os lençóis eram ótimos, lavados e macios.

Contras: Arredores com muito barulho até tarde, cama dura e preço exagerado para o hotel em questão.

Prós: Great unique hotel in the old style within Stonetown. During troubled times with the globe on high alert, we were upgraded to ensure guests were comfortable during a stressful time. Very much appreciated, very caring staff.

Prós: Great location - lovely view from the restaurant terrace. Has a boutique hotel feel, nice and cozy. Was my partner's birthday and anniversary and the hotel staff were very lovely with us making the stay even more special. Thank you

Contras: I think everything was more or less ok. The pool did not have a lot of space around and at some point we couldn't find chairs available - it was pretty busy as its a very tiny space. But it wasn't a deal breaker

Prós: We had little problem with our payment but manager help us. Great place with friendly people

Prós: Everything was perfect. The staff is amazing! Thank You so much for having us.

Prós: Local e sossego , pessoal muito simpatico

Contras: Faltam coisas no pequeno almoco (proteinas e mais fruta)

Prós: Everything about this hotel was amazing and exceeded any expectations we had. The villa was beautiful and looked out onto the beach where we had our own private sun loungers also. The pool isn't too big but lovely. The food was delicious, including breakfast. The manager was approachable, friendly and efficient and she even arranged for us to have pur room until we flew later that evening. Overall, an amazing stay and I will definitely be back!

Contras: There were many sellers on the beach who hassled you and it took quite some time for them to realise we did not want them there. This is beyond the hotels control and you would get it everywhere, but it would be good if the hotel security could manage this and stop them coming to the edges of the hotel.

Prós: It was a beautiful quaint resort with carefully decorated rooms. Food was delicious and staff were so helpful and accommodating!

Contras: There was no air conditioning. No kids pool so it was difficult to fully relax or read by the pool as children constantly splashing and shouting. Would recommend more so for families and not couples or groups of friends.

Prós: Everything else! The staff are incredible, super friendly, lovely and sweet, and go above and beyond to accommodate every need you may have.

Contras: Some of the meals weren't great, and the bed was very squeaky and not very sturdy.

Prós: Indigo resort is a perfect place to enjoy confort and relaxing but also discovering Zanzibar with local fisherman’s life on the beach and possibility to visit schools nearby. In every details management of resort wants you to feel happy and personal is always smiling. Restaurant is best part with changing menu everyday.

Prós: Best food we had in Zanzibar, great staff, beautiful decoration, very relax vibe

Prós: Food was quite good at breakfast and dinner but very average at the bar. The setting was beautiful. Staff was helpful but not very enthusiastic. Bed was comfortable.

Contras: Bathroom was tiny in the deluxe room. Hair dryer was very inadequate. Ambiance was non-existent. For the $$$ we paid, I found the experience underwhelming. Charging for water all the time was a bit of a cheap move considering we paid for half board. Would not go back again and would not recommend it to anyone.

Prós: Foi excelente. Comida excepcional!! Atendimento incrível.

Contras: Cama um pouco dura.

Prós: - Staff is very professional and friendly - hotel complex with beautiful garden, palms, beach and the whole Ambiente - Food is very delicious - Specials like free cocktail or canapés - Beautiful gift at the end of our stay - support for keeping our luggage for 4 days during the safari - personally welcome and support by hotelmanager

Contras: - cocktails and wine are not delicious, doesn’t match with 5* stars hotel and doesn’t match to the fabulous food. Food is 5* class, but not the beverages especially cocktails are just water - In the room we had not normal things like shampoo, conditioner and body lotion, just shampoo and this was not the good one, usually in 5* stars hotels you cans find anything ( that’s way I didn’t buy these things by myself and had to buy this in shop for 28$ bodylotion , this is not acceptable at all, such expensive prices just for Nivea body lotion) in general the shop offers prices to feel like a silly tourist, cheap china quality flip flops for 30$ etc - Excepted more for honeymoon as Just Prosecco for free, in other hotels at Sansibar (which we’re not so expensive) we did get flowers, lovely personally written message, and also upgrade for free. I didn’t excepted this at all, but If i compare with others this was definitely different and we paid much more here. - gym is too small and too old, also doesn’t match to the rest of the hotel. This will be okay for 3 stars but not for 5.

Prós: The resort itself is truly excellent. It is well thought out and perfect for relaxation.

Contras: The location of the resort is not great being on the east of Zanzibar island. This means no sunsets visible from the resort and far from the local attractions of Zanzibar. The vegetarian options for dinner need some work.

Prós: The staff is extremely friendly and goes the extra mile. When I felt unwell they even delivered dinner to my room. I loved the food there. The snorkeling day with Ali was nice.

Contras: There were too many mosquitos in my room as well as in my bed even though the hotel staff told me that they sprayed my room and it was supposed to be mosquito-free. Further, the bedroom sink was not clean. I was there during low tides. The beach is not very nice for people that want to swim during that time.

Prós: The staff here are amazingly friendly and extremely helpful Rooms are a great size Food is excellent

Contras: If I had to give one negative it would be that it is slightly secluded in the location.

Prós: Tudo ótimo! Quarto, cama, chuveiro, comidas, atendimento!

Contras: Famoso pelo spa, porém não têm vagas para nada no spa, precisa de reserva com 4 dias de antecedência.

Prós: From the second I arrived I was treated like a king. The property and location is stunning and the staff are truly wonderful. I can’t wait to return.

Contras: Nothing.

Prós: Quartos incríveis, atendimento e comida maravilhosos.

Contras: Distante de tudo. Famoso pelo spa, mas quando vc vai agendar as coisas tem para apenas 4 ou 5 dias depois (fiquei 3 dias, nao tive como aproveitar)

Prós: Liked the proximity to the ocean and the landscaping and the staff

Contras: Bathrooms are very small. Do not like being charged for water. Get nicked and dimed

Prós: Simples, mas amigável, boa qualidade opção na cidade de pedra.

Contras: O preço de Kayak era ~ 30 menos do que a reserva no hotel. A pessoa na recepção não poderia igualar a tarifa, embora eu estivesse na recepção durante a reserva.

Prós: A Localização, o conforto e a simpatia do staff.

Prós: The room was perfect and the hotel is in an excellent location. Roof top restaurant served reasonably priced food and drink that was really lovely.

Contras: The staff didn’t go out of their way to help, no information was given on the hotel amenities or location. I asked for money to be broken and they just said they couldn’t help, I then realized there was a money exchange bureau directly opposite the hotel.The room wasn’t ready by 14:00.

Prós: Very central located hotel, easy to reach all interesting and touristy spots around Stone Town. Pool area was nice too, but could get crowded at peak times.

Contras: Some more sunbeds would be good, but place is pretty limited on the rooftop. Food quality could also be a bit better, especially for the "european" dishes.

Prós: The all hospitality of the staff, and the food is very delicious. Congrats to the chef.

Prós: The rooftop pool is very nice. Nice to dip into the poom after wandering the streets of Stone Town. The location of the hotel is perfect right in the middle of Stone Town.

Contras: The food during dinner in the restaurant was average. We mainly had Indian dishes and they were far too salty.

Prós: Location was excellent 5 minute walk from beach , bars and restaurants, food was good, swimming pool and facilities were good, bedroom was very comfortable bar and open air lounge were very good.

Contras: Staff service was very poor, Breakfast served from 7 to 10 AM, but table cleared and not reset after 8.30 leaving nowhere to have breakfast. Waitresses seemed to be oblivious of your presence (even though they were being supervised by a manager) when it came to getting cutlery, plates for cleared tables and coffee etc. Room safe was locked on arrival it took 24 hours, after several request to reception, to get it opened. Overall we felt the staff could have done with some better training

Prós: The Activities around there Like Snorkeling

Contras: The weather

Prós: Spacious rooms, very clean. Comfortable bed, soft pillows

Contras: Phone in 204 does not work....when you call or you are called you hear but they can't hear you!

Prós: Very nice and helpful staff, comfortable rooms and very nice food in the restaurant.

Contras: Was expecting a bit better service at the restaurant, but everyone was super sweet so not the biggest deal

Prós: Staff, cleanliness, location, bar, room.

Contras: Having to ask for napkins or cutlery constantly.

Prós: The place was amazing, Great views from the rooftop whilst having coffee or food, Staff were suberb very helpful, The Hotel itself was fantastic, so much character with the different rooms , Photos everywhere and all the antiques and objects. Very central, Would definatley stay again

Contras: There was nothing to dislike

Prós: Perfect location, beautifully decorated rooms, nice view from the rooftop.

Contras: Nothing!

Prós: Localização, disponibilidade dos funcionários e decoração.

Contras: A televisão estava com problemas de sinal e a Internet por vezes falhava.

Prós: Decoração temática, funcionarios gentis e solícitos. Ótima localização, café da manhã bem servido, restaurante no rooftop com comida boa e vista agradável. Gerente Rosimary muito agradável!

Prós: A decoração do quarto e do hotel em geral e a localização.

Contras: Um pouco de cheiro a esgoto no quarto e o facto de cobrarem 5% extra por usar o cartão de crédito que não estava mencionado quando fiz a reserva no booking, ou seja, cobraram o valor da minha reserva no booking e adicionaram 5%. Este ponto é muito negativo e devem fazer referência no booking por se tratar de uma omissão.

Prós: What a lovely boutique hotel!

Prós: Excellent location. Staff were very friendly and obliging. Room was beautiful (Princess Salme). Good breakfast ... not just fruit and eggs!

Contras: The mattress was very firm, bordering on hard.

Prós: Very helpful staff. Prime location in Stone Town. Very good breakfast.

Contras: I had dinner once and the meal was very disappointing.

Prós: Booked this room from my iPhone at the airport in Dar Es Salaam... what an incredible surprise...prob one of the top ten accommodations I’ve stayed at in my life and I travel a lot. Palatial. Restaurant and bar on the roof with great views...location center of the Zanzibar action.

Contras: Nothing I didn’t enjoy

Prós: Very friendly, helpful and authentic staff, especially supporting when one of us was ill. The views from the terrace are amazing. The hotel itself in a very good location within walking distance everything you want to see. Would happily stay there again. Ahsante sana!

Prós: Friendliness and location

Contras: Lift has not been working for 4 years!

Prós: Location, people and professionalism

Contras: Need a refresh, too old. Also it was a bit overpriced, but I guess it is zanzibar...

Prós: Amazing and very polite staff, nice terrace with oceanview and a cool breeze, perfect location (5min to the ferry, beach and old fort), beautiful old zanzibari style hotel

Prós: Guy at the reception was super helpful with trips to Prison Island, etc Good value for money

Prós: Check-in process smooth and painless, staff polite and great location in Stone town.

Contras: The stairs leading to the upper floors very dark and dingy and did not look clean. The room was spacious however the floor was dusty . In the middle of the night the entire island was hit with heavy rains and that's when our nightmare started. The wind knocked-open our windows and rain water penetrated inside and soaked up everything on the floor. Needless to say that all sleep was gone by this time and in the morning we found the staff busy moping up the water throughout the hotel. When I made a complaint at the reception I felt dismissed as the response was "many rooms had the same experience last night", as if I was making a big deal out of nothing. Never again!.

Prós: Location was great and the staff were very friendly

Contras: Very poor WiFi in the rooms

Prós: A equipe foi realmente ótima e nós amamos o nosso belo quarto. Também o restaurante no andar inferior era fabuloso. Evite os hotéis em cadeia e fique neste hotel encantador e bem situado!

Contras: Do Chek out, houve uma confusão com o pagamento pois já o tinha realizado aquando do check in. Uma vez que tive que sair cedo do hotel para ir para o aeroporto e uma vez que tinha paga pago tarifa com pequeno almoço, pedi para que me fosse fornecido mais cedo. O pequeno almoço oferecido foi bastante fraco.

Prós: Localização, simpatia dos funcionários

Contras: Os lençóis estavam manchados, as almofadas rasgadas, as toalhas de banho e rosto velhas. Confundem um pouco o conceito botique hotel com hotel simples, caro e a precisar de retoques arquitectónicos/decorativos.

Prós: The location. Good breakfast. The restaurant.

Contras: No toiletries for 2 of the 3 day stay. It is provided coffee and tea but no kettle to heat the water. Most of the time the shower doesn’t have hot water.

Prós: O hotel é simples mas agradável. O pessoal é simpático. O pequeno almoço é bom.

Contras: Está localizado numa praceta bonita, contudo com uma estrada muito movimentada de dia e de noite,, logo o barulho durante a noite perturba o sono.

Prós: Close to Stonetown. Nice enough bedroom and airconditioned

Contras: TV did not work, windows would not close properly so when it rained you could hear heavy rain on tin roof outside.

Prós: Restaurant was really nice

Prós: Having seen the standard double rooms they are not worth the money and do not look like advertised. However the superior rooms are gorgeous - huge rooms with a comfy bed and big bathroom. A sofa and tv and plenty of room to relax. They are clean and the location is amazing for Stone Town. You can walk across the road to the beach and pay to use another hotel pool. Break fast is not a strong point - not buffet style and the slightly greasy cooked breakfast gets served on a small plate?! I loved the room we had so would come back if they could guarantee this one - the one my friend had I would not return for.

Contras: The only downside - it seems the hotel is over booking rooms. We were asked to go to another hotel for the first night and pay for it! It was very substandard and inconvenient. The same thing has happened to two of my friends on two separate occasions at this hotel and they send you to different places in stone town! Other hotels told us that this hotel appears on too many sites and therefore gets overbooked for a small 11 room hotel. The hotel has a spa attached so the manager throws in a 30 minute massage to make up for the inconvenience. I would be very upset if I had travelled from far to be put somewhere else. It cannot be a coincidence this is happening consistently over time.

Prós: very stylish boutique hotel. Checkin experience was quick and smooth. Staff very helpful. amenities very good, cleanliness very good. very early Checkout experience top!!

Contras: internet was a bit slow. No hot water during our very short stay, but staff was willing to take immediate action

Prós: Location was perfect, 15 min far from the airport.

Contras: We were given a different room (booked superior double) which was more like a basic but we addressed it at reception right away and they gave us a better room, as per pictures. Hotel is older than it looks online. Bathroom was very sad, with dirty windows and broken water tap in the shower.

Prós: The location is very central, the style was nice, breakfast is good.

Contras: No lift, going feo floors with a aby and all the luggage was hard, the bed was extremely high.

Prós: Great location, away from the craziness, but close enough to walk to everything. Very helpful and friendly staff. Clean and beautiful room. Good breakfast. Perfect!