Os quartos são muito fracos, o preço é altíssimo
Funcionária preparada, educada e solicita no check-in. Mapa para hotel e indicação estacionamento muito eficientes. Apartamento simples, porém limpo, banheiro reformado e limpo. Agradável ambiente para café da manhã (bom custo/benefício) com funcionária muito preparada e cortês.
O café da manhã era ótimo e todos os funcionários muito cordiais. O quarto era espaçoso e confortável.
Excelente localização. Conforto, limpeza e silêncio excepcionais. Recepção com excelente pessoal e um serviço de pequeno almoço de grande qualidade.
Bem situado, quarto muito grande e limpo. Situa-se num local sem estacionamento à superficie, o que obriga a pagar parque subterraneo.
Staff were friendly and helpful. Shower layout was impractical and did not actually work.
Staff were pleasant and efficient and tried hard to make sense of our English. Room was clean and well presented
Central location, very friendly staff
Reception staff very helpful
the service the shampoo
The hotel is really close to the center and the staff who work at the hotel is very kind.
Extremely helpful staff, and very comfortable accommodation close to the trtain station but in a quiet location. Highly recommended. No.
Very friendly staff, very near railway station
Decent sized room and hotel was very near tram stop. Guy on reception was very helpful. Good value. None
We had comfortable stay.
Low price, good enough location. The first night the heating did not work and it was really cold during the night. We arrived around 9PM and They did not warn us about this, the second day we asked at the reception and they said that indeed they know there is a problem with the heating system. They gave us the keys to a room where we could get a heating radiator to bring to our room.
It was close to the city centre, it was clean and practical, everything you need if you want to spend your time outdoors. The owner was very helpful and his recommendation for dinner was a hit.
Fair price for France, 10 points for the parking, clean, very nice staff, close to the city center and tram.
Pleasent people at the reception There were nothing wrong
Secure parking (which in my mind is needed). Proximity of old town and Schlumpf museum. Clean. Seemed to be a rough part of town. Noise in the hotel due to tiled flooring. Hard bed.
Very good location close to the centre of town. Secure on site parking and a good breakfast. Surprised to find no shampoo sachets provided, though soap was. We were offered a bottle of shampoo that another guest had left behind though!
Very helpful Staff, good breakfast with coffee that was drinkable (most hotels provide poor breakfast coffee), properly heated room, secure car park The approach to the car park along the tram tracks is not ideal
Silence, airconditioner, staff understanding and speaking english, and smile... And cleaning the parking place!!!! And just one person is the receptionist, waiter, etc.
Nice hotel. Good position. Excellent food. The only bad aspect: Waitress not able to speak english (or any other language than french) and not keen to help. They need to improve in this otherwise they will loose customers. The rest is great
The staff were very helpful and the food was good. After a long drive it was very welcome. As we have children we asked for a room for four. We were told that we would have a connecting room. When we arrived it turned out to be two separate rooms. We felt the rom were very small and out of the four hotels we were using this holiday, this was the most expensive, with least facilities in the room and by far the smallest bedroom.
Clean and safe.
Nothing Nobody at the desk for 5 minutes as they were busy with restaurant (good for those eating but bad for those waiting to check-in). Triple room was really just single room with 3 beds. No room to walk in the chamber. At morning, the hotel tried to charge us for breakfast without asking if we had breakfast (we did not).
Th hotel room was very nice, much better than what I had expected based on the hotel rating. So I was really positively surprised. In addition the hotel offered free internet access and the staff was very helpful!
the friendliness , kind , and helpful service. Excellent breakfast. rooms are a little cramped , but we expect that in europe.Sorry, on question below, did not read reviews
The triple room we had was considered very small for 2 star status and price that we paid.
Helpful staff Good parking
Housekeeping made each day, towels and sheets changed everyday, really pleasant and efficient staff. Central situation of the hotel in the heart of the town, excellent insulation from noises of the city, thanks to efficient great windows. The breakfast is worth spending 6,15 EUR. (price of septembre 2015) Nothing i can remember.
The room smelt really bad. It took us about 2 days after we left to wash the stench off of us.
Good location, right price and friendly staff.
Proche centre ville, propreté, chambre spacieuse. le petit déjeuner médiocre et trop cher, le parking en plein air payant,
Quick and easy, good price room could be better decorated
Central to the town and ease of access to all of the local facilities Finding the hotel was a bit tricky and the parking was on a different street to the entrance (although secure).
It is centrally located and very reasonable The air conditioning in the two rooms I booked did not work and it was incredibly hot/humid in the room. It is not possible to sleep with the windows open as the road noise outside is too much to sleep.
Burned lightbulbs, poor TV-reception, flooding bathroom (no shower curtain, ... . To my opinion, this room was not ready for check in.
Helpful staff. Comfortable room, superb breakfast!
the hospitality and prefoessionalism oif the staff, as well as the good breakfast and the clean rooms. Th eparking faility was also ok Not really
Central location, close to the railway station, tram, cheap restaurants.
Staff were very friendly Nothing
I really like the Campanile format - a relatively cheap room (if you use www.booking.com) and a restaurant on site with a buffet for the hungry traveller. Free parking, free wifi and because they are franchised, some of the managers make a real effort. The staff are pleasant. Tea and coffee facilities in the room. The hotel building itself is very tired. These buildings (there are hundreds of identical ones all over France) are all 30 to 40 years old and in need of modernisation. The paint on the concrete was falling off, the steel supports for the hanrdrail was rusting away, the locks on the doors are tired and difficult to operate and finally, the rooms are bit small. Nothing that a refurb and/or good maintenance would not sort out.
When I arrived late and tired I was welcomed by friendly, helpful human beings, (unlike the 'automated' hotel next door).
Hotel acolhedor, muito barato para pessoas que precisem do Hotel só para descansar. Simpatia no trato funcionários/cliente. Não ter estacionamento próprio.
Não gostei de nada Não tem condições para ser hotel. Serà sim uma Pensão .