hotéis em Nova Iorque

Prós: Aspectos arquitetônicos do lobby e quarto. Localização, localização, localização.

Prós: A localização, as instalações e o serviço foram excelentes

Contras: Nada

Prós: Belo hotel. Excelente serviço. Edifício dramática e interior.

Contras: Internet movimentava sinal. Limitada a 2 dispositivos por quarto.

Prós: Amei o grande enormes quartos para NYC.

Prós: Os quartos são muito agradáveis e confortáveis. A equipe foi extremamente atenciosa e profissional. O café da manhã era top de linha. Eu teria gostado de ficar mais tempo.

Prós: Quartos espaçosos. Excelentes produtos. Chuveiro incrível.

Contras: Gostaria que houvesse um café ou café Starbucks no lobby

Prós: having a sitting room in addition to a bedroom was fantastic! The service was very good also, staff went out of their way to help decorate our makeshift Christmas tree/ branch- very sweet ☺️

Contras: The beds were too soft for us- kept rolling into the middle, waking up with a sore back

Prós: Decor was great! Location was Great! Service was Great! accommodations were great!

Contras: no

Prós: Epic breakfast and very friendly and welcoming staff!

Prós: The friendliest hotel I have ever visited. All staff genuinely cares about the customers. Restaurant was delicious with great service. Room service on time. Very efficient hotel with a staff that makes you feel welcome. This will now be my go-to hotel when I’m the city.

Prós: Stayed here four times already. Good property and location.

Contras: I was robbed in my room. Someone stole brand ner airpods from my luggage. Reported to security at check-out and today, 2 days later, haven't heard back, even being a Hilton Diamond Member.

Prós: Location, decor, comfort.

Contras: We had a beautiful view but were unable to open the blinds. Asked for service and only got partial resolution. Very frustrating. Remotes to operate lights and adjust shower and blinds were outdated, unintuitive, and quirky. Too expensive for this!

Prós: The location is perfect with a wine store downstairs, mall across the street, near great sites, river steps away, easy Subway access, and stunning views. I also love the decor and vibe of the hotel and rooms; & that the room is so automated.

Contras: I only marked down the room because the bathroom door does not latch closed/ offers no real privacy. I do understand the modern touch to this, but it is not a practical thing.

Prós: Localização excelente. Apartamento amplo e confortável. Banheiro excelente. Equipe muito gentil

Prós: It was spacious and clean!

Prós: Localização, a cama e tem um bom pequeno almoço .

Prós: Staff is very pleasant.

Prós: Your pull out sofa was comfortable and more made up than your bed. Your shower was almost as nice as mine.

Contras: A television that said we had to stream Netflix from the app but that wouldn’t let us access the app. Same for Hulu. This is only partially on you because Netflix is partially responsible but you advertise saying one can do this and they can’t. That’s on you. Get a better tv. There are a dozen brands out there that this wouldn’t be a problem with. I don’t know who showed you how to make a bed but most people have a fitted sheet and a top sheet. You opted not to have a fitted sheet covering the mattress. I’ve stayed at dive motels in the most run down cities who had more complete beds. No trash cans? Where the hell do you dispose of trash? On the floor? In the corner? And prices. Really? $6 for two eggs. So, the price of an egg bought from a store is, if one gets expensive eggs, 25 cents. That’s after it’s been marked up. Probably at least triple keystoned. You are marking it up 12 times beyond that? Why? Certainly not because of extra effort. I couldn’t finish the eggs because of their off flavor. The last time I couldn’t finish eggs was in a cafe in Ohio where the eggs were literally grey. This goes for everything in your hotel. We made a price is right game to have friends come over and ridicule your prices. $45 for a condom when theirs a store a block away? What is wrong with you? You require a room key for the elevator. But you have two sets of buttons and only a sensor on one side. That makes no sense. So, what, you have someone else scan their card so you can push the other buttons. That defeats the purpose you’ve set up there. Why would you do that? Lastly, no coat hangers? One day in a hardware store and I could vastly improve your rooms. It’s devoid of sense that a hotel of your standard would be lacking some of these things. Thinking back, I’m really feeling this was not worth the stay. What did you provide? Security? No. A made bed? No. Usable amenities? No. Entertainment? No. Good food? No. Cleanliness? No. Why use you then?

Prós: Quartos, conforto, localização

Contras: Nada a reclamar

Prós: The hotel was perfect in every way for us - stylish, friendly, spotless, relaxing and in the most fabulous position. We felt safe as a family even though we were right in Times Swuare.

Contras: Couldn’t fault it - we loved it and had a wonderful time!

Prós: The hotel is located on a road directly opposite Bryant Park and a short walking distance to Times Square

Contras: I mistakenly thought I would be able to see Times Square from our hotel but their are no views from this hotel.

Prós: Everything was amazing. The concierge even walked us to our room and explained how each function in the room worked. He even brought my daughter a kids bath robe and slippers. After he left he send the robot up to give my daughter yummy gummy bears and a stuffed robot. The room was clean beds comfy and the location you cannot beat it. Bell man was on top of everything, opening doors ASAP and taking luggage in as soon as I hopped out the Uber. Felt welcome as soon as I stepped foot. My daughter for sure did not want to leave. Would recommend it 100% and pile be coming back

Prós: Excellent hotel in perfect location. Very kind and helpful staff and would highly recommend this hotel. Small and classy. The only slight negative was the long wait for the elevator during busy times. My daughter loved the robot and the staff were very accommodating with her repeated requests for items to be delivered by it. Can not fault this hotel.

Prós: Ficámos no 22º andar, o quarto tinha uma vista para o "skyline" muito bonita. As áreas, embora não enormes, são boas. A cama king size era muito confortável. A localização do hotel é excelente, em Midtown, a 2 quarteirões da Broadway e de Times Square. Acessível via várias linhas de metro e equidistante de Uptown (Central Park e Met) e Downtotwn (Chinatown e Bolsa). Ideal para explorar a cidade a pé.

Prós: Excelente localização, ao lado do Bryant Park , com ótimos restaurantes, atrações turísticas e muitas lojas a uma curta distância. Equipe do hotel muito atenciosa!

Prós: Localização. Funcionários ótimos. Bom hotel

Contras: Quando cheguei coloquei minha bagagem sobre o guarda roupa e era só pó. Quem fazia a limpeza certamente não limpava há muito tempo a parte de cima do guarda-roupa. Os forros de cama. O piso. E dentro do guarda-roupa banheiro. Estava tudo ok

Prós: Clean King size beds Friendly & helpful staff Great location near Times Square Family friendly

Contras: Nothing really

Prós: Localização e conforto são os pontos altos desse hotel. Acrescente-se ainda a hospitalidade de seus funcionários. Perfeito!

Prós: The Hotel Luma is in a great location, just a few steps away from Times Square, Bryant Park and the subways. The rooms are very spacious and clean. The staff are very helpful, particularly Jessie the concierge!

Contras: It’s a shame the reception and the bar area isn’t bigger, when people are in the lobby area checking in/out there is no where to move. You are given complimentary coffee and tea in your rooms but they are not replenished daily ?

Prós: A localização o atendimento e acomodações são excelentes.

Prós: Do quarto e da casa de banho

Contras: Ao fazer o check in no dia 30, o funcionário disse-nos que á noite teríamos uma carta do hotel no nosso quarto que permitia-nos no dia 31 entrar e sair da 7Av. No dia 31 ás 18H00 eu e o meu marido fomos impedidos pelos policiais de passar para o 7Av, alegando-se que tinham informado o Hotel Luma que a partir das 13H, algumas avenidas estariam fechadas e que não seria permitido a passagem para a 7Av. Conclusão eu e o meu marido fizemos 10 horas de voo para passarmos o fim do Ano presos dentro do Hotel devido a má informação dada pelo Hotel. Sentimos prisioneiros. De seguida falei com o restaurante para ver disponibilidade para Jantar no Hotel e os funcionários do restaurante disseram-nos que não havia disponibilidade e sem deixar nenhuma abertura em caso de houver alguma desistência. Alternativa foi pedir jantar no quarto, ficamos perplexos que o jantar veio numa caixa descartável com talheres descartáveis, sem pratos. Foi o pior fim de Ano que já tive na vida. Foi a primeira e última vez que fiquei nesse Hotel.

Prós: A equipe foi atenciosa e responsiva. O hotel foi realmente lindo e muito limpo. O serviço de abertura de cama com água e chocolate foi um deleite agradável. Nós definitivamente estadia no Beekman novamente!

Contras: Tudo era perfeito.

Prós: Todos foram tão incríveis que até mesmo pegaram meus vestidos do meu carro que estava com o manobrista e os trouxe para o nosso quarto. No geral foi uma ótima estadia. Obrigado!

Prós: O quarto era absolutamente lindo

Contras: A construção

Prós: o hotel é muito elegante . Fiz uma reserva com mais 1 dia p não ter que esperar o quarto vagar e isso não constava na recepção do hotel. Me deram um quarto no 1o andar. Toda vez que passava o trem do metrô o chão tremia e ouvia o barulho dos trens passando...péssimo. Equipe de atendimento bem impessoal. Não me senti acolhida, apesar do hotel ser estiloso e o quarto confortável (bem pequeno). Uma experiência que podia ter sido otima.

Contras: expliquei acima

Prós: The building is amazing - perfect for a winter weekend in the City. Our room and the Temple Court bar area were warm and cozy, as well as beautiful. Our dinner at Augustine was terrific.

Contras: Our window looked out over parking garages and uninteresting buildings, but there's obviously only so much you can do with that!

Prós: Location. Black cat lounge. Atrium. Internet was steady and reliable.

Contras: Brighter lights in room (couldn’t read a book). Business center to allow printing of boarding passes would hav bee nice. Shower head yielded weak stream.

Prós: localização boa

Contras: atendimento na chegada na recepção

Prós: Decoração incrível, ótima localização! Amamos a estadia!

Prós: Beautiful hotel. Great value for the money.

Contras: I was in a room with construction outside, but it wasn’t too bothersome.

Prós: A very pleasant property, nice staff

Contras: Coffee could be better...

Prós: ambiente , funcionarios sempre a disposicao com um bar e um restaurante fantasticos.

Contras: pedi ao booking um andar alto e me deram um quarto no primeiro andar em uma rua suja , feia e barulhenta, estranho em um predio de 10 andares nao terem mais nem mais um quarto em um andar um pouco mais alto ,foi decepcionante logo na chegada , como tinha pedido pelo Booking.com um andar alto acho que faltou bom senso no check in o que melhorou com o atendimento e o bar do hotel que é excelente .

Prós: Work on bedding and better bath towels

Prós: Fabulous hotel in historic building in downtown NYC. Beautifully renovated with a luxury hipster feel. Fantastic architecture and very friendly and competent staff. Recommendation for tours was excellent and they even allowed us to store our luggage on the return journey.

Contras: Service in the beautiful bar/restaurant is patchy and quality of food variable

Prós: Public spaces gorgeous! A perfect winter retreat in the city. Good excellent, cocktails excellent.

Contras: I think the bedrooms need to be improved. Fluffy large towels, and better mattress and bedding. As extremely elegant as the library/bar/ restaurants are the bedrooms felt shabby.

Prós: Excelente localização, funcionários simpáticos e quartos pequenos mas limpo e bem decorado. Várias opções de restaurante e bar aberto até tarde também. Grande valor global para Manhattan.

Prós: Tudo, a localização, a limpeza, o quão era agradável, a cobertura. Eu amei ficar aqui

Prós: Quarto amplo e bem equipado. Muito confortável. O hotel é muito limpo, bem localizado e com funcionários atenciosos.

Prós: O café da manhã superou a nossa expectativa, excelente!! Diferente de todas as opções de café americano. O restaurante que tem acesso ao hotel tem ótimos pratos, inclusive, jantamos todos os dias lá. O banheiro é limpo, toalhas e roupa de cama boas.

Prós: Location, cleanliness and staff friendly

Prós: Perfect location for exploring New York City! Really clean and helpful staff.

Contras: Walls are thin with noisy neighbours!

Prós: Café da manha

Contras: Camas estreitas e curtas, não acomodam minimamente 2 pessoas. Péssimo conforto na hora de dormir

Prós: Delux room so comfy

Contras: On site restaurant wasn't great and expensive but so many in NY it didn't matter

Prós: We've stayed here several times over the past 5 years. Staff is friendly and caring. The Park South is always clean. The restaurant serves very good food and they have a very nice bar. Great location!

Prós: Great location! Room was small but to be expected in NYC. Staff was friendly and helpful. Room was quiet and was on the alley side so no street noise.

Contras: No mini fridge or coffee maker in room. Restaurant does not offer room service. Would definitely stay regardless of not having preferred amenities.

Prós: Great location, service, very clean comfortable room. Nice restaurant and library

Contras: No, loved the hotel

Prós: Everything- the room was beautiful-  the front desk was ABSOLUTLEY amazing! she was so helpful and gave all the good NYC tips! the free happy hour drink was great, and we ended up hanging out there for awhile, everyone was so nice.

Contras: nope! loved it would stay again!!

Prós: Funcionários muito atenciosos, comida boa, bastante limpo, localização excelente

Prós: Location is ideal to get around New York, being central to a log of attractions.

Contras: Rooms were very nice and staff were pleasant and sorted any queries we had

Prós: O pessoal da recepção foi muito profissional e agradável. Ela tentou para acomodar todos os nossos pedidos.

Contras: Nenhum

Prós: Decoração, localização, limpeza

Contras: USD 16 pelo wifi

Prós: Hotel absolutamente lindo em uma ótima localização! Adorei a minha estadia lá !!

Contras: Cobrar USD 16 por dia pelo wi-fi é uma loucura

Prós: O nosso quarto tinha vista direta para a Catedral de São Patrício e foi lindo. O quarto era espaçoso (incomum para NY), limpo e confortável. Tem um café mesmo maravilhoso no belo átrio do hotel com cafés especiais e doces franceses, e a academia é incrível. Muitos bares/restaurantes a uma curta distância a pé, assim como muitas das atrações turísticas, como o Rock Center. Eu recomendo este hotel, e vou olhar ficar lá novamente.

Contras: Nada que eu não tenha gostado sobre este hotel, mas teria preferido uma taxa de Internet mais barata (custa $ 16 / dia).

Prós: Quartos amplos, excelente localização

Prós: equipe excelente, serviço excelente, quartos enormes na torre

Contras: Sem café no quarto, muito caro para trazerem café no quarto

Prós: A equipe foi muito cordial e ofereceu um excelente serviço ao cliente.

Contras: Taxa de Wi-Fi inesperada em um quarto de USD 700 por noite.

Prós: Localização

Contras: Quarto não estava limpo corretamente pelo serviço de limpeza

Prós: Localização, bom neibourhood, bom e loung lanchonete. Os quartos também eram lado bom e limpo com casa de banho adequada em funcionamento.

Contras: Eu gostaria que eles tivessem um sentar restaurante dos seus próprios. Embora eles estão perto de restaurantes na rua.

Prós: Bom ambiente. Elevadores bons para chegar ao quarto de forma eficiente

Contras: limpeza ruim. Banheiro cheirava a mofo. Eles se esqueceram de deixar os panos uma vez. outra vez se esqueceram de deixar shampoo. Quando ligamos para pedir shampoo para tomar banho, demoraram 1:30h. Também pedi cobertores quando fiz o check-in, mas nunca recebi.

Prós: a arquitetura do hotel no geral era muito elegante. os quartos eram bem decorados com mobiliário único.

Contras: Internet pago

Prós: Área Elegância

Contras: Custo de serviço de quarto! Falta de áreas de jantar para servido café-da-manhã/almoço

Prós: Views from the room... just stunning. Entrance / court yard is a gorgeous outdoor space to take in the atmosphere of New York.

Contras: Bar prices are very expensive.

Prós: I liked the ambiance of the hotel. Room was spacious and comfortable. Location is fantastic. Staff was friendly.

Contras: Outdated feel of the room, no coffee/tea and kettle

Prós: Muito bem localizado

Contras: O custo benéfico não é bom!

Prós: We had a wonderful stay at the Lotte NY Palace hotel. Staff was excellent, At the front desk did a great job checking us in and went above and beyond checking us in early and  was helpful with a question regarding wifi.

Contras: A acomodação é otima, fora o chuveiro que deixou a desejar.

Contras: They need to upgrade rooms, hotel is getting old need to renovate ASAP

Prós: The bed was comfortable. The service was great

Prós: The hotel was magnificent. The Christmas decorations e were spectacular. The view was to die for and the Staff was friendly and welcoming

Prós: A localização do hotel é muito boa e o tamanho do quarto também.

Contras: Já me hospedei neste hotel algumas vezes e ele piorou muito. Não fazem mais a cama na parte da tarde, não fornecem mais jornal, as amenities sempre faltando. Uma decepção. Não merece ser 5 estrelas.

Prós: Room was spacious

Contras: The bathroom was so cramped. The room was so dark No bottled water at all

Prós: Beautiful, well maintained, incredibly clean

Contras: Nothing- it was perfect

Prós: The whole atmosphere in the hotel was one of comfort and luxury, made even more special by the beautiful Christmas decorations. All the staff were extremely pleasant and helpful. We were allocated a corner room, which had a fantastic view down 51st Street.

Contras: The only criticisms were that there was some hair stuck to the wall in the bath/shower area for the duration of our stay, and that there was a charge for Wi-Fi.

Prós: Check-in e check-out, equipe agradável. Camas confortáveis.

Contras: Muito focado em ser moderno. Anunciaram ser 4-5 estrelas, mas parece ser mais 3-4 estrelas Sem cafeteira no quarto.

Prós: Lugar bonito com quartos limpos e muito bom serviço. Ficamos apenas uma noite, mas estamos ansiosos para voltar.

Contras: Tudo foi perfeito

Prós: Os quartos eram limpos e muito confortáveis. A equipe da recepção foi muito simpática e prestativa.

Prós: A equipe foi muito atenciosa e muito simpáticos!

Prós: Rooms were dare I say it ROOMY for NYC. Adequate storage space and closet space and bathroom was a decent size.

Contras: Thin walls, assuming our next door neighbor had to much fun at the Roof Top Bar and was throwing up the whole night, we had the pleasure of hearing every single thing for about 1-2 hours straight. Had to turn on the TV to muffle some of it out!

Prós: Relaxing vibe but still had fun energy. Our room was sooooooo quiet we didn’t even know we were in the city when we were there. Across the street is coffee culture for good coffee and Whole Foods is around the corner across from Bryant park. Close to subway which was a huge plus especially when heading to the usopen tennis.

Prós: The room size is good for NYC. The staff are very friendly and helpful. The location is great. The two bars excellent. Proximity to the breakfast venue a bonus - though a bit expensive.

Prós: We were on our honeymoon and were so pleased by Refinery. excellent host in ensuring that our honeymoon was memorable for all of the right reasons. Thank you to the team at Refinery for helping to make our honeymoon memorable!

Contras: There were a few hiccups in our reservations to do with billing and how it was handled at check-in - which were quite frustrating, but we were so thankful to host for sorting us out and ensuring a smooth and enjoyable last night at the hotel.

Prós: Incredible stay at the Refinery. Came here for a surprise birthday present, and the staff were incredible. Made the surprise that muh sweeter with an upgrade and non-stop next-level service. Great hotel, rooftop, jazz, staff, rooms... all great. Will stay here again soon.

Prós: Efficient check in. Daily complimentary glass of wine. Friendly staff. Rooftop bar. General ambience- especially fragrance in all areas.

Contras: Rooftop bar closed for private function on New Years Eve.

Prós: My husband and I were traveling with our 2 adult children and their traveling companions, so we booked 3 rooms. All rooms were spacious and comfortable. Decor was trendy, with high end amenities. We loved the rooftop bar and had a great meal at the attached restaurant. Location was perfect. Overall, a great stay.

Contras: Some of the furniture in the room was showing some wear. And the desk chair was the only chair in the room. Also, the closet was very small. Not enough space to hang our clothes and coats.

Prós: Staff where helpful however it’s a real struggle to get food - the restaurant next door are not accommodating at all

Prós: Breakfast was very good, lots of choices.

Contras: We ask for a SUV taxi service and was not possible to get one. Have to look for it by myself

Prós: The staff and hotel was awesome.

Prós: Superb people and fantastic Service especially the folks from Concierge..!!!

Contras: Nothing....everything was awesome..!!!

Prós: Staff help and room

Contras: Everything is nice

Prós: Beautiful hotel, clean, rooms very spacious. Staff very friendly and helpful. Location is perfect for someone who wants to get away from hustle and bustle of mid town. We enjoyed our stay from start to the end. We will be back :)

Prós: Staff is very friendly and truly make you feel at home. Very engaging. The views of the Statue of Liberty from our room were awesome. The relaxing setting of the Liberty Lounge helped us start our days off right.

Contras: Safe did not work. Staff did try to fix it, but it was completely broken. Beds are a litter firm for my taste and some of the room furniture was beat up. No fridge in the room is a mystery.

Prós: Cleanliness, helpful staff

Contras: Got stuck in my room because our door was jammed. They took a look at it and decided to move us to another room. Wasn’t in the new room more than 5 minutes and got stuck in the bathtub (where the toilet is located; very small space). Had to call fo

Prós: Staff was very helpful and friendly. The room had a great view overlooking the harbor.

Contras: The hotel is more of a 4 or 4 1/2 star, but it's still really nice and worth the money.

Prós: The view!!!! Separate toilet,shower, bathtub. Ropes. Telescope in the room is a nice touch. Controlling the TV from my phone.

Contras: There is no coffee/tee maker in the room. Free coffee was offered downstairs But no TEE. I had to pay $8.00 for cup of water. That made me feel like I have been taken.There is no reason for it.The rest of my stay was great!!!!

Prós: The Wagner is the best place we have stayed in a very long time. They accommodated my needs. The service all around was excellent. The food in the restaurant and room service was great. Very clean. We loved the location, walking distance or train ride away. Definitely will stay here again.

Prós: Think it’s relatively new, so they are trying hard. It’s a much more comfortable and relaxing experience than mid-town hotels where I usually stay. Harbour/Statue of Liberty room views are great!

Contras: Would prefer a buffet breakfast to a la carts.

Prós: The location of the hotel is great giving good access to New York but in a quieter location with stunning statue of liberty views. The staff were really friendly and helpful and the breakfast each morning was exceptional.

Contras: We were charged twice and there were also queries over the resort fee which was included with our booking.com rate. The beds were not as big as we thought so do take note and the sound proofing was disappointing with us having alot of noise on our first and last nights.

Prós: ótimos lençóis grandes Quando eu liguei para o serviço, eles responderam utilizando o meu nome Funcionários muito simpáticos e úteis

Contras: Chuveiro poderia ter mais pressão

Prós: A renovação no ano passado realmente atualizou este clássico de nyc. Agora o interior é tão luxuoso quanto a fachada clássica. Excelente localização na Times Square, mas é um refúgio calmo e tranquilo por dentro. Excelente serviço e equipe muito simpática. Nós gostamos muito da nossa semana das meninas.

Contras: Evite se você não gosta de andar contra a multidão na Times Square.

Prós: Quartos limpos e espaçosos, bom serviço, não ótimo wi-fi

Prós: Ótimo lugar para ficar. Muito sheik e quadril. Bar Top Roof está fora deste mundo !!!

Prós: Serviço impecável Quartos imaculados Excelente localização entre a Times Square e o Bryant Park

Contras: Não posso reclamar sobre nada.

Prós: Location.

Contras: Customer service was not at a 5 star level. The room was pretty basic, very clean but nothing spectacular about the room. The restroom was nice though.

Prós: Localização e tamanho do quarto excelentes

Contras: Staff pouco atencioso Manutenção quarto a desejar - sem reposição de copos ou serviço de turndown não foi feito diariamente

Prós: Very modern and discreet

Contras: Room location and view

Prós: Everything

Contras: N/A

Prós: Do prédio antigo do hotel, do espaço do quarto e banheiro, das roupas de cama e banho, do conforto, silêncio, limpeza, dos mimos na chegada (vinho, chocolates e frutas), Também da prática localização porque tem várias linhas de metro na esquina do hotel, da proximidade do Bryant Park, dos teatros que são muito próximos, e da facilidade de ter por perto bons restaurantes e lojas. O hotel fica na zona mais turistica de NY mas o barulho e as luzes e o intenso movimento de carros e pessoas não nos incomodou,

Contras: Apenas dos carpetes do quarto e das areas comuns que estão manchados e gastos. O serviço de quarto muito lento em algumas situações. Em geral a equipe é muito simpática mas um porteiro ficou forçando serviços para ganhar gorjeta,

Contras: Quarto barulhento ao lado do elevador apesar de terem dito que seria longe

Prós: It’s a historical hotel yet with very modern amenities and fittings. Very convenient for a tourist right on Time Square.

Prós: Localização excelente, ao lado da estação de metrô, no coração da Times Square, vizinho de lojas, farmácias e restaurantes.

Contras: Como estávamos viajando com nossa filha pequena, o check in não estar disponível no horário informado, foi um contratempo nos nossos planos... só conseguimos entrar no nosso quarto definitivo somente por volta das 20:30 o que acabou atrapalhando um pouco nosso primeiro dia na cidade. Apesar disso foi liberado um quarto provisório por volta das 16:30 e conseguimos trocar nossa filha e deixar ela descansar um pouco, antes da nosso passeio nos arredores. A televisão era enorme, mas os canais a cabo estavam constantemente fora do ar...

Prós: Location, Location, Location !! Very nice room!

Contras: Crouded, cramped check in area.

Prós: Lots of room for the four of us.

Contras: We had to request extra wash clothes as there were only three supplied and there were four of us.

Prós: Location was excellent, staff was great. Check-in and out process was really easy and quick.

Prós: The staff was wonderful.

Prós: Bom hotel

Contras: O quarto era muito pequeno, escuro e um banheiro minúsculo.

Prós: Muito limpo. Bela decoração. Funcionários simpáticos. Disposta a satisfazer necessidades quando solicitado.

Prós: Excelente localização. Cama fantástica

Contras: Funcionários do restaurante/café não foram muito eficazes, engajados ou úteis. no entanto o restante dos funcionários do hotel foram excelentes.

Prós: Conforto, atendimento dos funcionários e localização excelentes.

Contras: Houve uma confusão com minha reserva, os quartos que reservei não estavam disponíveis apesar de estarem confirmados no booking.com Fui acomodada de forma diferente, o que foi inconveniente para minha viagem.

Prós: The whole experience was wonderful. The check-in was easy and so was the check-out. You staff was so kind and helpful. Even the room service was a good experience! Thank you so much for everything. Can’t wait to bring my daughter and granddaughter back again.

Contras: Everything is so expensive…but of course it’s New York and expected.

Prós: Nice room

Contras: I did not like that the hidden fee for the stay

Prós: The hotel is very well located and thecrooms are spacious. The porters remembered our family from many years back and were very happy to see us.

Contras: Banheiro muito pequeno

Prós: The bed was very comfy.

Contras: The check-in process is hectic around New Years Eve.

Prós: It’s in a good location.

Contras: Bathrooms in the room are very small. Restaurant is way overpriced. We went to get coffee at 10:05 am and the staff was very rude and said we should have been there before 10 am and he had it in his hands.

Prós: Room size, location, staff

Contras: Bar and room-in dining could be less expensive

Prós: best location very central to all shops and great restaurants

Contras: everything was great no complaints

Prós: O espaço dos quartos são ótimos! Funcionários simpáticos e atenciosos !

Contras: Nada a reclamar

Prós: Não tomei no hotel. Achei que tinha pouca variedade e era muito caro.

Contras: Quando chegamos nossa reserva tinha sido desfeita e não fui avisada. Depois resolveram.

Prós: Tamanho vista localizacao comforto Ou seja tudo

Contras: Gostei de tudo

Prós: Adoro o Wheeltapper Pub. Amor irlandês sensação do hotel. Centralmente localizado perto de trens ecgl e 4.5,6 Uma equipe muito boa Quartos acolhedores

Contras: Quartos pequenos Wifi não gratuito nos quartos

Prós: Quartos limpos, grande para nova york, equipe super atenciosa e amigável!!!

Prós: O hotel era limpo e tranquilo, a equipe foi amigável. Bem localizado perto da Estação Grand Central. Os quartos foram espaçosos para NYC e bem decorados.

Prós: Este foi um hotel tranquilo e confortável. Dispõe de um restaurante e bar. Funcionários muito eficiente. Temperatura do quarto apenas para a direita e cama confortável.

Prós: Banheiro bem decorado mas muito pequeno A roupa de cama era muito confortável, assim como o ar condicionado Funcionários muito simpáticos e prestativos, Quarto também parecia muito limpo.

Contras: Achei o quarto e a casa de banho pequenos, mesmo para NY.

Prós: O Pub era autêntico e agradável.

Contras: Tivemos um pequeno problema com a nossa porta trancada, a equipe resolveu nossos problemas relativamente rápido .

Prós: Tavern adjoined. Great waitperson Josh!

Prós: Cama confortável

Prós: I chose this hotel for its proximity to a Gala that i was attending. Everything went smoothly, although I didn't have much time to spend in the hotel.

Prós: everything from staff to rooms to restaurant.

Contras: nothing everything was fantastic

Prós: wonderful Irish hospitality, comfortable room, prompt service when needed, good location

Contras: n/a

Prós: Very pretty hotel rooms very clean staff very friendly

Contras: Not a thing

Prós: The staff are so friendly and go out their way to help when required. The central location is a dream and the breakfast is gorgeous.

Prós: Great location, nice rooms, very clean.

Contras: No

Contras: Non blackout curtains on a large window facing a commercial building w lights on all night! Incredibly difficult to sleep in such circumstances. Very poor sound insulation as well. Could hear perfectly clear conversations from down the hall.

Prós: Amazing hotel and they upgraded us to the Jim Sheridan suite, the beds are so comfy

Contras: Nothing

Prós: Location

Contras: Room hadn’t been cleaned properly when I checked in. It was fine on other days.

Prós: Great location. Great bathroom. Great staff.

Prós: O hotel é um marco. Está numa excelente localização e tem excelentes acessos ao Central Park. Também não é muito longe a pé do bairro dos teatros. Os quartos eram limpos e espaçosos. As camas eram confortáveis.

Contras: A equipe parecia indiferente. A porta giratória não estava funcionando, então tivemos que entrar pelas portas laterais. Os porteiros (às vezes até três) só ficavam olhando, não ajudavam com as portas, que eram pesadas. Café da manhã no lobby: estávamos sentados e pedimos para a equipe nos trazer um café, disseram que um garçom ia atender em breve. Após 5 minutos não vi nenhum garçom. Por que a pessoa que nos atendeu não trouxe o café simplesmente? Atitude muito medíocre. Este hotel não vale todo o preço que pagamos.

Prós: Localização é excelente. A equipe foram todos perto dos elevadores e rápido. Tamanho do quarto era bom e tudo estava limpo e novo. Café-da-manhã no Palm Court era bom. Vai ficar novamente.

Contras: N/A

Prós: Luxurious and very comfortable. Beautiful room with the attention to detail you'd expect. Rose Bar was entertaining and comfortable. Staff are excellent on check in (and throughout).

Contras: The lobby can be a bit impersonal and busy with all the tourists trying to get in and 'see the Plaza'. The elevators are small and one was not working, so it literally took about 10 minutes to get up to our room. And I found a nut on the floor of the room indicating it hadn't been vacuumed (only in a near-perfect hotel would I even mention such a small thing, but in the Plaza is was rare to find anything not perfect).

Prós: Location and concierge staff

Contras: Tourist attraction as a paying guest have to queue to get in hotel and show room key which after 7 days gets laborious Manager refused to meet me to discuss

Contras: overall appearance of the Hotel is dated all the furniture from the benches outside the elevators to the table and chairs in the lobby bar are old and dirty. The palm dinning room was way over priced for the food and service was horrible

Prós: Everything is incredible❤️❤️❤️

Contras: Moquette in the room

Prós: Everything was run so smoothly

Contras: Everything was as you would expect, perfect.

Prós: Comida boa , quarto ótimo e localização show

Contras: Serviço deixou a desejar

Prós: Excellent service

Contras: No

Contras: Fiquei 3 dias esperando par arrumarem a televisao e nao arrumaram

Prós: Extraordinary hotel by any measure, highly recommended!

Contras: Wi-Fi pago. Totalmente desnecessário

Prós: Everything was great! Stayed in this hotel only because of the movie “Home alone”

Contras: A little overpriced

Prós: Tudo

Contras: Muito barulhento

Prós: Muito limpo, muito moderno. Adorei!

Prós: Localização

Contras: Atmosfera menos do que satisfatório

Prós: Localização, quartos, restaurante e lounge no 54º andar eram muito bons

Contras: Tudo ... nós vamos voltar.

Prós: Quartos muito limpos e atualizados, ótimo serviço, ótima localização.

Prós: Localização ótima.

Contras: Um pouco barulhento. Alguns da equipe (não todos) tinham uma postura ruim. Eu notei que estavam atentos a algumas pessoas melhor do que outras.

Prós: A vista da cidade e a cama confortável.

Prós: A equipe em geral foi amigável... MAS

Contras: As nossas camas eram muito duras, e nossa camareira fez um trabalho terrível no nosso quarto. Ela deixou um pano sujo no chão do nosso banheiro por dois dias! Nós não recebemos o nosso jornal solicitado à porta, e a equipe não quis nos dar um jornal porque não havia extras. As taxas de internet foram ridículas!

Prós: Location is fantastic and the front desk and valet where excellent

Contras: We when to the 54 floor bar and where told they would not serve us at the bar. When asked why, they said we had to be seated and have a server. We needed up leaving and going elsewhere for drinks.

Prós: Tudo.

Contras: Tudo muito bom.

Prós: Tudo.

Contras: Nada.

Prós: O café da manhã era 20 dólares por pessoa, por isso não tomamos o café no hotel, mas existem diversas opções próximas. O atendimento era excelente e a camareira era muito simpática e prestativa , além de deixar o quarto bem limpo.

Contras: Do preço do café da manhã.

Prós: I liked the staff and the neighborhood. I also liked the rooftop bar and restaurant.

Contras: I didn't like the fact that the ice machine was not working on several floors. Also, there were two unseasonably, nice-weather days during our trip and the Air Conditioning was not working in our room. It made an otherwise wonderful trip a little unbearable.

Prós: Location was excellent and the bed was really comfy.

Contras: The roof top bar was very small and when we eventually got a seat we were asked by a member of the staff would we mind moving, then left standing for 10 or 15 min when we were eventually brought back to the same seats. Then 10 minute asked to move again so we paid the very very overpriced bill and left. The room was very small and outdated. The balcony door didn't seal properly and made a whistling noise with the wind when closed.

Prós: Very modern and clean. Great views.

Contras: A little pricey.

Prós: Tudo

Contras: Nada a declarar

Prós: The bar 54

Contras: Location, staff

Contras: Room temperature was hard to control- either too hot or too cold

Prós: Location

Contras: Lack of help from staff and concierge inaccurate with information

Prós: It was clean friendly and perfect location

Contras: It only had a shower stall I prefer to take a long bath after I turn in for the day Also I was charged an extra $40 for a destination fee I was prepared for that