hotéis em Nova Iorque

Contras: Os elevadores eram ridículos...... impossível chegar ao local do pequeno-almoço, 45 minutos de espera pelo elevador

Contras: O não limpar o quarto muito bem

Prós: Pessoas na recepção foram agradáveis

Contras: O serviço de atendimento ao cliente no lounge com vista foi terrível. A senhora que nos atendeu não acreditava que estávamos ficando no hotel e o número do quarto era muito alto e não existia e eu mostrei para ela a chave. Ela foi muito rude e nós nos sentimos envergonhados.

Prós: Localização

Contras: O tempo de resposta da equipe e o alto custo para comer no restaurante do hotel...

Prós: A nossa estadia foi muito boa. A equipe foi amigável, o quarto era limpo. Como seria de esperar para US$ 400/noite. O contador de bilheteira para espectáculos locais foi muito útil/conveniente.

Contras: Sistema de elevador automatizado amontoados demasiadas pessoas em cada viagem Testar o sistema de alarme de incêndio a cada dia que ficamos Colchão sofá-cama muito desconfortável (sentia cada primavera)

Prós: A vista. A equipe do restaurante era ótima! Suíte agradável com vista para a Broadway.

Contras: Ruído de construção de manhã.

Prós: A vista do restaurante foi absolutamente incrível. O quarto era adorável. A equipe era qualificada, simpática e prestativa.

Contras: Ir embora!

Prós: A localização foi perfeita. Fazer check-in e check-out foi muito fácil e a equipe foi muito simpática.

Contras: Pedimos uma cama de casal e sofá, pagamos mais para ter o quarto dessa forma, mas o sofá era muito velho para dormir e eles nos trouxeram uma cama mas os colchões eram desconfortáveis e você podia sentir todo o metal sob a roupa de cama.

Prós: Hotel muito bom, com bastante movimento

Contras: Caro

Contras: Taxa pelo estacionamento, tempo para conseguir o carro, conforto do quarto.

Prós: O hotel era limpo e a equipe amigável.

Contras: A construção foi um incômodo e nos acordou às 4 da manhã.

Prós: Location

Contras: No elite services on weekends - $ charge to print out boarding pass - failed to clean room - front desk staff was not guest oriented - platinum member - will look for other hotels.

Prós: We loved our view of the city, the lady at front desk upgraded our room at no charge, clean rooms, friendly staff, within walking distance of everything, will definitely stay here again

Contras: Breakfast buffet way overpriced for the quality

Prós: Location.

Prós: Very close to theatre and nice restaurants.

Contras: Breakfast was good but a bit pricy

Prós: The is the one of the best locations in the theater district. Most of the major theaters are located within three blocks of the hotel. The same day ticket office is located yards away from the hotel so you can get up early to get your ticket and then return to your room. The hotel entrance is right off times square. The hotel is clean large and and the staff is very friendly and efficient. Many family oriented dining establishments are nearby as well as easy access to the subway and various tour operators.

Contras: The hotel is large and is used as a convention facility. So if you do not like large crowds and being in the location that is busy and very active during the evening hours, this is not the place for you.

Prós: Great location and some great views.

Contras: They apperently give every person in the hotel access to the executive lounge. I'm used to a crowd at times but this was crazy. They need to either expand the lounge or enforce the entry policy.

Prós: Muito caro

Contras: Pressão da água no chuveiro não é boa.

Prós: A localização é excelente

Contras: A equipe do restaurante foi horrível. Onu profissional rude.

Prós: Localização, Localização, localização!

Prós: A equipe mais hostil que eu encontrei em um hotel

Prós: Serviço de Quartos, localização, camas, quartos foram tamanho certo, chuveiros.

Prós: A localização era boa

Contras: Eles não incentivam as pessoas a reservarem o hotel a partir de outros sites Eles preferem que está no local e só ajudam eles. Eu fiquei hospedado no hotel pela vista da times square Não para outra vista Experiência horrível no geral

Prós: O hotel foi muito chique e moderno. A equipe também foi muito simpática. nice bar e restaurante no interior

Prós: Excelente localização. O hotel fica à direita na Times Square.

Contras: Tudo estava certo.

Prós: A equipe foi amigável, quartos espaçosos, hotel limpo e localização excelente

Contras: Ginásio

Prós: Large clean rooms.

Prós: Location

Contras: Paid $275 for after show party in the restaurant All they had was 4-5 items of Chinese food and open bar. No menus for food nor drinks. Grumpy wait staff.

Prós: Great accommodating staff. Helpful concierge. So close to Times Square & all the theaters, so perfect for the 1st time visitor. Clean & comfortable. Beds are nice & cozy.

Contras: Pool is part of the gym inside the building, so it's only a lap pool. Not for lounging & definitely not for kids. There is a sauna which would be nice in the winter. Very busy hotel! Not a relaxing lobby or even many places to sit (only 4 chairs & some makeshift areas around the plants)! No mini fridge in room.

Prós: Large rooms AMAZING staff. Tons of outlets in room

Contras: Room was tired and worn. AC unit noisy and ran constantly without much impact on temperature. Wallpaper peeling and old. Just didn't feel like I had spent 200$ a night for the place. $30 per day "resort fee" really should have been disclosed at booking. Since I wasn't going to use any of the facilities, I basically spent that money of WIFI access.

Prós: A central location

Contras: The hotel was overpriced for the general facilities on offer. Pay 30 dollars for a fridge when I'm paying x hundred a night? Kidding? No real dedicated space for guests to relax. Free wifi was not free as it was within service charge. This pricing policy really took facilities down to equivalent of a 2 star hotel or a B and B! Reception staff had an unhelpful attitude. This was on complete contrast to our stays in Boston and DC. Wholly unimpressed. it was almost like the abrasive attitude of Tines Square had pervaded the customer service.

Prós: The beds were super comfortable, the location was very convenient.

Contras: I didn't realize there was a hidden resort fee. It was disappointing to have to pay an extra $40 per night. The temperature in the shower kept fluctuating from super hot to cold. Sometimes it was just a cold shower.

Prós: The location was good. The people we interacted with were nice.

Contras: While the staff was nice, they didn't do a darn thing. A smile and a kind word does not make a bed. I know this because one day we came back to a room that hadn't been serviced, reasons still unclear. We became quite close to Terrance, the front desk agent at night. Pleasant as can be, but it took 3 calls to get some towels delivered. We asked for tissues, and no joke- were handed a wad of tissues. Guess the boxes are for special people? Shampoo is also held in the vault. The fan in the bathroom didn't work so everything just steamed up. The shower was broken and given it's a wall of glass, it's a serious safety hazard. It also meant the water just poured out of the shower and puddled on the floor. A real problem when you can't get an extra towel. The wallpaper is peeling up and there was mold, likely do to the broken vent. The window in the room was broken. We figured it was safe with our son cause it really wouldn't open, but it also didn't quite close. The black out curtains were the dirtiest thing I've ever seen and had large (obvious) rips in them. Oh, and to top it all off they did maintenance on the plumbing and shut off the hot water. Guess how I found that out? Nope, not through a phone call or a note slipped under the door. But only once I was in the shower and the water just wouldn't get hot. I paid over $300 a night for this. I will literally never return to this location, nor will I stay in another Crown Plaza.

Prós: A equipe na recepção e os porteiros foram muitos prestativos!!

Prós: O quarto era muito bom e limpo. A localização era excelente. O bar na cobertura também era muito legal. A equipe extremamente simpática.

Contras: Eu acho que se tivesse que reclamar de qualquer coisa seria apenas o tamanho do quarto, era muito pequeno. Mas eu sei que isso é típico de muitos hotéis em Nova York.

Prós: Excelente recepção, carregador e equipe de concierge. Bom café da manhã.

Contras: O quarto não estava pronto no horário de check-in.

Prós: Serviço fantástico, excelente equipe, boa localização

Contras: Quartos pequenos, falta de espaço no armário

Prós: A localização é incrível. O jantar no restaurante Tender foi muito bom. A equipe foi útil e muito agradável.

Contras: O quarto ficava de frente para a rua e era muito barulhento. Parecia espaçoso nas fotos, mas na verdade era basicamente uma cama king size! O banheiro era literalmente parte do quarto sem nenhuma separação. Parecia um alto preço para um quarto muito pequeno.

Prós: Great location, 1/2 block from Times Square TKTS, and walking distance from Grand Central. Classy hotel, lobby and room furnishings, it was great for a long weekend for the two of us.

Contras: After Kayak gave us an opportunity to request a superior view, we got a 9th floor room. In that room space around the bed was small, as was closet space also, and only one chair.

Prós: Staff was wonderful, interior was beautiful, rooms where very comfortable, entire experience made for quite a romantic stay.

Contras: Rooftop bar wasn't as great as I'd hoped. The design was trendy, but the clientele was decidedly not. Fortunately, the hotel is in a great area with plenty else to do nearby.

Prós: Great location and very nice staff in all departments.

Contras: The rooms were a bit worn and the separation of the bathroom was only with a curtain.

Prós: The location is unbeatable for a trip to see shows on Broadway! You walk out of the door and are in the heart of Times Square. The staff were unbelievably helpful and welcoming. The entire experience was exactly what I wanted when taking my sisters and niece to NYC for the first time.

Prós: Eu reservei um quarto no último minuto depois de tentar economizar alguns dólares e ficar em um hotel próximo. Senti como se eu estivesse hospedado em um palácio no Sheraton em comparação com outro lugar. Tudo é de alto nível e eu só vou ficar aqui no futuro.

Contras: Os travesseiros poderiam ser feitos com plumas.

Contras: Os quartos demasiado pequenos Chuveiro com cortinas muito desconfortável

Prós: Localização A cama era confortável. internet de cortesia

Contras: Muito barulhento, difícil para dormir, som vindo de dentro e de fora. Quartos pequenos Preços elevados para os itens no quarto, sem uma lista de preços. Difícil de se conectar à internet em todos os quartos. Muitos impostos além das taxas acordadas por noite

Prós: A aparência do hotel é bonita. Era limpo, com uma equipe muito simpática e acomodações luxuosas!

Contras: Nada

Prós: Lobby incrível e instalações disponíveis.

Contras: Molde em nosso chuveiro em vários lugares. Os colchões eram muito desconfortáveis.

Prós: Excelente localização, quartos recentemente remodelados, decente (se limitada) menu de serviço de quarto.

Contras: Horrível pressão de água!

Prós: A cama era confortável e o quarto em si era limpo.

Contras: O banheiro era um pouco sujo. Quarto não era tão grande como o esperado pelo preço. Vista deixou muito a desejar

Prós: Boa localização.

Contras: Não uma vista excelente,

Prós: Muito perto de Times Square e Central Park. Nenhuma queixa qualquer, quarto e banheiro limpos.

Prós: Excelente localização, equipe maravilhosa. Vou ficar aqui novamente.

Prós: * Localização incrível, muito perto do metrô e TS. * Os quartos são limpos e bonitos

Prós: Funcionários simpáticos

Contras: fila do check-in era longa e só tinha um atendente da recepção.

Prós: Friendly staff, club lounge was great

Contras: Check in was a little slow

Prós: It was close to the office and other amenities. Other than that, it was pretty disappointing for the money.

Contras: The new elevator system was a joke. Ten minutes for a lift is far too long. The room was very small for the price. I could barely move in the bathroom. Also, the hotel and Kayak failed to disclose the $50/night "destination fee" that is tacked on at the end of your stay even if you prepaid for the stay. This charge is borderline larceny for the lack of value provided. I'm contemplating a charge back to recover the money due to the exorbitant and hidden nature of the charge.

Prós: Location and bar

Contras: Needs a lot of refurbishing. Walls are paper thin and were woken up each night by gents next door. No free water as promised. VERY crowded

Prós: TV was amazing. Beds were comfortable.

Contras: Refrigerator/microwave in the room, bathtub needed no slip strips, ac was not able to keep the room cool. It was set on 65 at one point (which would normally freeze us) and the room was warm and humid

Prós: The location was good, and price wasn't bad for NYC hotels.

Contras: The staff at check-in were very rude. The room was tiny, the bed was not very comfortable, and the windows were so thin or poorly sealed that we could hear the street noise (even on the 20th floor) so loudly it sounded as if the windows were open. The walls were very thin too as we could clearly hear voices in adjacent rooms. The hotel restaurant felt very low budget.

Prós: From our friendly greeting at the front desk to room service everyone top notch service ! Highly recommend !

Prós: The room was extremely clean and the location was amazing

Contras: better coffee in room

Prós: The matress was old not comfortable and making a squeaking, and the parking was very expensive and i have to wait to 12 minutes for my car , the staff didn't care when i told them my wife pregnant and she can't be on her feets for long times, i travel a lot and have been in the sheraton in too many countries but that was not what I usually got , not worse my money.

Prós: Lobby was plush and rooms were ok.

Contras: Waited for 30 mins to catch a lift in the morning to come from the rooms to the lobby. They don’t have enough lifts to serve rooms. Made us change the room at 12am in the morning because our bathroom was flooded. Waited for 1 hour in the middle of the night with or bags packed and no one came to give us the room. I had to go to the lobby to sort it out. Didn’t even bother to apologise.