Hotéis em Nova Iorque

Prós: Gorgeous hotel. Very lovely and friendly staff.

Prós: Aspectos arquitetônicos do lobby e quarto. Localização, localização, localização.

Prós: A localização, as instalações e o serviço foram excelentes

Contras: Nada

Prós: Belo hotel. Excelente serviço. Edifício dramática e interior.

Contras: Internet movimentava sinal. Limitada a 2 dispositivos por quarto.

Prós: Amei o grande enormes quartos para NYC.

Prós: Os quartos são muito agradáveis e confortáveis. A equipe foi extremamente atenciosa e profissional. O café da manhã era top de linha. Eu teria gostado de ficar mais tempo.

Prós: Quartos espaçosos. Excelentes produtos. Chuveiro incrível.

Contras: Gostaria que houvesse um café ou café Starbucks no lobby

Prós: Loved our deluxe suite room that had sliding doors which kept each room very quiet even when watching tv with the volume turned up in one room. The push button controls were really cool for the lights and privacy settings. Enjoyed the free breakfast at Atrio and the friendly service from everyone there especially the host. The front desk staff were extremely friendly and were able to accommodate a late checkout of 2pm for us. Appreciated the unique designs and architecture of the hotel. Liked that it was located right next to the World Trade Center, and of course Shake Shack. Liked using the exercise room and business center which were very clean and well maintained. Overall it was a very relaxing and pleasant stay.

Contras: Nothing really except that there was no swimming pool or entertainment room with a pool table or table tennis.

Prós: Liked all except conference facility.

Contras: Hotel was great. Meeting room was bad. Seats may have been most uncomfortable seats I have ever sat in at a conference.

Prós: O serviço foi incrível.

Prós: Excelente equipe. Amigável, divertido.

Prós: Muito espaçoso. Excelente localização para um concerto no MSG.

Contras: Um pouco caro.

Prós: O closet e o banheiro!

Contras: A localização não é a minha favorita na cidade.

Prós: Amei o hóspede do hotel único bar biblioteca, muito aconchegante e tranquila. Ótimos quartos, uma decoração encantadora.

Prós: Perto de transportes e restaurantes.

Prós: Quarto ótimo, boas vistas, amenidades de banho boas, lobby e restaurante bons. Adorei.

Contras: A água quente não era consistentemente quente o suficiente.

Prós: Serviço de Quartos, vibração, ambiente, localização

Contras: Instalações de treino.

Prós: Grande experiência global - moderno, excelente equipe, excelente restaurante. Gostaria estadia novamente!

Prós: Viajo bastante e já estive em muitos hotéis. Este é de longe o melhor em que já fiquei. O serviço de recepção, bem como a vontade de todos da equipe de tornar a sua estadia a melhor, é o que realmente se destaca. Ele tem uma excelente localização e eu não hesitaria em ficar lá novamente na próxima vez em que estiver em Nova York.

Prós: Very friendly and accomodating staff. Received a complimentary glass of wine immediately upon my arrival. Nice after 10 hrs on the road. Very good vibe. Comfortable beds, clean rooms, good location.

Contras: The hotel was a bit hard to find despite having a GPS. Not really, the hotels fault, I guess. The bathroom wall was made of a transluscent mosaic panel, which did not offer much privacy. Ended up doing our business with the bathroom lights off most of the time. While this may not be an issue for some, with 4 adults in the room it was definitely a bit awkward at times.

Prós: Very clean, staff was super nice and accommodating and it was very quiet! I highly recommend The Gild and we will definitely return. This is our new "go to" hotel!

Contras: Elevators are slow but it certainly didn't affect our stay.

Contras: Very mediocre fitness center. Due to limited space perhaps they could work out an arrangement with a nearby gym.

Prós: Room was big, stocked with food and drinks for a price, room was clean and bed was big and clean. Friendly staff. Great hotel, would love to stay again. Even great parking outside the hotel , can usually find a spot for no fee.

Prós: The location to everything downtown New York was excellent; walking distance. The restaurant "Felice" was one of the best Italian Food I have ever had. Staff friendly!!

Prós: Booked through Kayak and by some stroke of luck, received a free upgrade to the Thompson Suite upon arrival. If you can, book this room - it is absolutely amazing and without a doubt the most spacious hotel room I've ever seen in New York (or any other major metro area really). The staff was exceptionally helpful and accommodating and the property itself is both charming and luxurious. HIGHLY recommend - I've stayed at both the Thompson Smyth Tribeca and the SIXTY LES (when it was under Thompson management) and this was by leaps and bounds the best.

Contras: Not necessarily a downside, but be aware that the hotel is ALL the way downtown - this was perfect for my needs, but could be inconvenient if you're not familiar with NYC when booking. Additionally, the elevators were finicky and slow, although the concierge was very helpful in remedying the issue. So all in all, no substantive complaints to speak of!

Prós: We were greeted by the courteous staff after entering the unique entryway. A staircase surrounded by old books, leather seats, and an inviting chess set adorn the hall adjacent to a wine bar we were glad not to miss. The gold elevators requiring a room key to access brought us to our room. The bed was so comfortable, the room had a refreshing old school/hipster vibe. It has all the amenities you would expect from a great hotel and ten times the style. The location allowed us to hop on any subway we wanted and surrounded us with several landmarks and restaurants. We'll be comparing other hotels to this one from now on. The maids were even really nice to us. We loved staying in New York and even loved sitting back with a glass of wine in our room.

Contras: I didn't like leaving.

Prós: Localização

Contras: Moda antiga sistema de pobres ac muito alto

Prós: Atmosfera calorosa e amigável

Prós: Casa de banho grande e renovado

Contras: Quarto pequeno

Prós: wonderful staff and excellent service, good room service recipes, amazing manager at check in, absolutely incredible and wonderfully welcoming customer service

Contras: room was incredibly dated and due for a remodel years ago, minimal in furniture, old and worn mattress , sheets incredibly thin with very used and uncomfortable bedding, carpet is dusty from years and years of use, furniture was so old, minimal, totally uncomfortable, bathroom lighting incredibly poor, light fixtures giving off minimal light, lack of art or general in room FF&E comfort expected at a 5 star property

Prós: Location is great next to Central Park and a short walk to all the midtown shopping of Fifth And Madison Avenues. Taj has added the spice and great Indian hospitality.

Prós: I love Indian food and since the Pierre is a member of the Taj Group, they have several traditional Indian cuisine items on the menu, even for breakfast. Plus, their Indian food is delicious!

Prós: Location, staff, security and quiet elegance. Beds were also extremely comfortable. Cleanliness of rooms was noticeably good. Hotel is very quiet at night. You will get a good night's sleep.

Contras: They need an easy coffee shop with coffee and breakfast breads/toast available on the go at a reasonable price. Coffee service in lobby should remain open longer.

Prós: The suite was beautiful and nicely appointed. Room was upgraded to suite due to my anniversary. They sent gratis champagne and cake which was waiting for us after dinner.

Contras: We were on 4th floor and room was next to heating/AC machines. So long as you didn't look out the window, it was lovely. (I recognize I didn't pay for park view but street view but did end up with the single worst view room in the place.)

Prós: Luxurious hotel with superb location! The staff are caring, friendly & very helpful with restaurant recommendations or any other needs!

Contras: The superior rooms are on the smaller side as compared to other luxury hotels in the same price range

Contras: The windows in the room were frosted. No view, not even of the air shaft. The room was discounted and the advertisement said, 'Courtyard View', so expectations were low. But FROSTED WINDOWS at the PIERRE.....WTF. If I were the Pierre I would be embarrassed to sell that room. Save it as a spare, use it to comp. someone when you are sold out, but don't advertise it as a Courtyard View when rooms at Rikers' Island have a better view of a courtyard than cell block 412, at the Pierre. I cannot believe the Pierre needs my $500/night and would stoop to selling this room, which is so below their supposed standards. Get rid of the elevator escorts and you won't have to mislead people into an unsatisfying purchase. No more Taj, Pierre for this vacationer. The Essex House has worked fine in the past and will again in the future. HUGE disappointment.

Prós: Check-in e check-out, equipe agradável. Camas confortáveis.

Contras: Muito focado em ser moderno. Anunciaram ser 4-5 estrelas, mas parece ser mais 3-4 estrelas Sem cafeteira no quarto.

Prós: Lugar bonito com quartos limpos e muito bom serviço. Ficamos apenas uma noite, mas estamos ansiosos para voltar.

Contras: Tudo foi perfeito

Prós: Os quartos eram limpos e muito confortáveis. A equipe da recepção foi muito simpática e prestativa.

Prós: A equipe foi muito atenciosa e muito simpáticos!

Prós: Incredible stay at the Refinery. Came here for a surprise birthday present, and the staff were incredible. Made the surprise that muh sweeter with an upgrade and non-stop next-level service. Great hotel, rooftop, jazz, staff, rooms... all great. Will stay here again soon.

Prós: My husband and I were traveling with our 2 adult children and their traveling companions, so we booked 3 rooms. All rooms were spacious and comfortable. Decor was trendy, with high end amenities. We loved the rooftop bar and had a great meal at the attached restaurant. Location was perfect. Overall, a great stay.

Contras: Some of the furniture in the room was showing some wear. And the desk chair was the only chair in the room. Also, the closet was very small. Not enough space to hang our clothes and coats.

Prós: Ótimo café da manhã, muito confortável e ótima sala com bar, foi maravilhoso.

Prós: Excelente localização, funcionários e quartos, café da manhã fantástico no restaurante!

Prós: The decor, the green aspect, the products, the staff

Contras: Lack of personalised service - had to change room twice due to noise and restaurant - was charged $64 for breakfast. Ridiculous and was told that it's separate from the hotel.

Prós: Sustainable approach and best designed rooms yet experienced in our travels.

Contras: Slightly aloof staff - but maybe that's a NY thing...

Prós: Finally found a GREAT hotel amount the thousands in Manhattan. Great room, service, location and the bar/restaurant is clean and the food is top quality!

Contras: N/A - we enjoyed everything!

Prós: Bom hotel

Contras: O quarto era muito pequeno, escuro e um banheiro minúsculo.

Prós: Muito limpo. Bela decoração. Funcionários simpáticos. Disposta a satisfazer necessidades quando solicitado.

Prós: Excelente localização. Cama fantástica

Contras: Funcionários do restaurante/café não foram muito eficazes, engajados ou úteis. no entanto o restante dos funcionários do hotel foram excelentes.

Prós: Localização é excelente. A equipe foram todos perto dos elevadores e rápido. Tamanho do quarto era bom e tudo estava limpo e novo. Café-da-manhã no Palm Court era bom. Vai ficar novamente.

Contras: N/A

Contras: Service was terrible, our flight got delayed, we called to tel them know, when we got there they had charged us for the first night and they didnt have a room for us!!!! On top of the night manager on our last night was really rude... I will go to the St Regis next time...

Prós: Everything was great about the Plaza! The hotel staff was so nice. They were always asking us how we were doing and if we needed anything. Our room was amazing! Very luxurious! The bed was like sleeping on a cloud. The mini bar was filled with all kinds of drinks and snacks. I think our favorite part was the bathroom. The walk in shower with the huge shower head was ginormous! The tub was rather large too! Everything was very very clean. It felt like it was brand new and we were the first people to stay in it! The hotel location was great also. Central Park and a subway station is right across the street so it was quite easy going to and from the Yankees games. We will definitely stay at the Plaza again!

Prós: The hotel is a landmark. It is in a great location and gives great access to Central Park. It is also not too far of a walk to the theater district. The rooms were clean and spacious. The beds were comfortable.

Contras: The staff seemed indifferent. The revolving door wasn't working, so we had to go in through side doors. The doormen (sometimes as many as three) just stood around watching, not helping at all with the doors, which were heavy. Breakfast in the lobby: we were seated and I asked the purpose seating us to bring coffee. He said the server would be right with us. After 5 minutes there was no server to been seen. Why didn't the person seating us just bring us coffee? Very mediocre attitude. This hotel was not at all worth the price we paid.

Prós: O quarto era muito bom. Excelente vista e localização

Contras: Nada

Contras: Perto da Times Square, limpeza e quarto aberto com janela grande...

Contras: The bathroom was very undesirable!! From the door not shutting all the way (sitting at the desk you could see the person sitting on the toilet because there was that much of a gap) to the shower that everyone can see your shadow in - so uncomfortable with others in the room

Prós: Easy walk over to Times Square. The room was beautiful and I really felt like I got a great deal staying here! It's New York so of course it was a tight fit, but our family of four in the double deluxe room never felt too crowded. The staff was friendly and helpful, and the neighborhood was close enough to Subways and other destinations, but far enough from all the action and noise. Will definitely remember this place the next time I visit New York!

Contras: The only issue that ever came up was the shower would leak a bit into the hallway floor.

Prós: Full buffet breakfast saves money and time running out elsewhere. Location is perfect. Only a block from Times Square. A block from most broadway shows. Lots of restaurants close by and close to subway . Our flight was early and they gave us a room at 9:30am at no extra charge . We will definitiley stay there again.

Contras: Nada, só que tivemos de ir embora

Prós: Muito limpo, muito moderno. Adorei!

Prós: Localização

Contras: Atmosfera menos do que satisfatório

Prós: Localização, quartos, restaurante e lounge no 54º andar eram muito bons

Contras: Tudo ... nós vamos voltar.

Prós: Quartos muito limpos e atualizados, ótimo serviço, ótima localização.

Prós: Localização ótima.

Contras: Um pouco barulhento. Alguns da equipe (não todos) tinham uma postura ruim. Eu notei que estavam atentos a algumas pessoas melhor do que outras.

Prós: A vista da cidade e a cama confortável.

Prós: A equipe em geral foi amigável... MAS

Contras: As nossas camas eram muito duras, e nossa camareira fez um trabalho terrível no nosso quarto. Ela deixou um pano sujo no chão do nosso banheiro por dois dias! Nós não recebemos o nosso jornal solicitado à porta, e a equipe não quis nos dar um jornal porque não havia extras. As taxas de internet foram ridículas!

Prós: Had a wonderful stay. The staff was very attentive and always seeking ways to make our stay better. The location to shows was the best with a theater right next door and the 54th floor bar was a perfect after theater hang out for drinks and snacks. It was also steps away from the subway to go in any direction. We did not have to step foot in a "smelly" new york taxi all weekend not to say the subway was a bouquet.....just kidding on the smell.

Prós: Best location in the heart of Times Square. Modern and very comfortable hotel. Rooms clean and well serviced.

Contras: Staff can be abrupt. Not very personal. No pool. Breakfasts below average. Overall not much to complain about.

Prós: equipe muito simpática

Prós: Localização. Quarto não tinha muita vista. Acho que tem que pagar extra por isso.

Contras: Única opção é um buffet de pequeno-almoço de $ 26, sem café da manhã de cortesia, nem mesmo continental.

Prós: A equipe e o quarto eram muito profissional, eficiente e acolhedor.

Contras: Estava tudo bem

Prós: Excelente localização. Sala de bom tamanho. Funcionários simpáticos

Contras: Teve de tomar elevador até lobby

Prós: Hotel foi muito conveniente para tudo e muito bem conservado. O quarto era grande e tinha uma ótima vista. Muito espaçoso para NYC.

Contras: Sem queixas.

Prós: Flexíveis com o checkout, equipe muito útil.

Contras: Pelo preço, café da manhã e internet deviam estar incluídos.

Prós: Quartos limpos e confortáveis. Fácil acesso aos elevadores para os quartos. A equipe foi muito simpática e acolhedora.

Contras: Sem problemas.

Prós: Os quartos eram grandes em comparação com muitos outros hotéis em Nova York.

Prós: Bom custo-benefício para ficar no meio de Manhattan.

Prós: A equipe foi extremamente simpática e prestativa. O nosso quarto era muito limpo e confortável . A vista era ótima bem.

Contras: Não havia um ID coisa reclamar.

Prós: O quarto me faz sentir confortável A equipe é muito boa Eu adoro ficar no Hilton Definitivamente voltar!

Prós: Location was awesome, and we were upgraded to a deluxe room with sweet views. Definitely worth it.

Contras: Parking was confusion as address given online did not match where to valet park, which was awful because traffic around Time Square is insane sometimes.

Prós: I loved everything this hotel had to offer. The only thing I wish it had was an indoor or rooftop pool.

Contras: It did not have a pool.

Contras: They don't give you any options or choices for early check in.

Prós: Close to everything but we were in the 30th floor so the sound from below was neglible. Blackout curtains helped as well

Prós: Hotel was excellent - perfect location if you want to be in the middle of the action in NYC. Staff was courteous and extremely helpful. Room size was great, room was clean and comfortable. Excellent value!

Prós: Excelente equipe nice quartos

Prós: Excelente localização, limpo, funcionários simpáticos.

Contras: Serviço de Concierge não era bom, os hóspedes eram barulhento tarde da noite.

Prós: Front desk staff was great! Bathroom was spacious -- huge for NYC standards and the wall paper is beautiful! Bed was very comfortable!!

Contras: Shower curtain smelled moldy. To be a dog friendly hotel, the dog bed provided was dirty, it stunk, had cigarette burns and ultimately, my dog refused to use it. The bell hops were very snobby and unfriendly.

Prós: This hotel has been on my list of places to stay since it opened up so I was very excited to finally get here, albeit maybe 10 yrs later... The decor was beautiful and the staff were all excellent. This includes valet and maids that you pass in the halls.

Contras: Unfortunately the state of our room was a little disappointing. We did check in early so it's possible they rushed to clean it. Our room was a roasting 78 degrees when we got there and the thermostat was clearly set to 80. The window barely opened so it did not provide much relief and switching over to AC only helped cool the room by the next morning. It was HOT and dry!!! Second disappointing thing was the used toilet paper still in the toilet. I also was challenged in my ability to flush it away, so I can see how it got left behind. Third thing was the random hair pins I kept finding throughout the room...

Prós: Every Associate we encountered was excellent; very warm, helpful and accommodating. Our 10th floor room was cozily decorated in darker tones and neutral accents. The furnishings were appealing, well built, and fitted to the room with adequate room to maneuver throughout. The bed was extremely comfortable and we left it each morning feeling rested and recharged. The most comfortable bed I have ever slept in while traveling. The bathroom was exceptionally clean and was supplied as expected for this level of Accommodation. (I have managed hotels and know first hand that, even the appearance of clean, is impossible on white porcelain and ceramic tile. Exterior noise from inside the building went mostly unnoticed; city noise was acceptable without the a/c fan running but we set it to blow continuously and the city outside mostly faded away (A/C blew worked excellent). Amenities are as advertised; the lounge atmosphere and appearance brings to mind an image of a1920's / 30's sitting parlour - comfortable, elegant, and well suited for drinks, work, meeting a coworkers or friends. On the weekend we stayed, the lounge was fused with music of the runway, the city and SoHo. It was an excellent kickoff for our evening with friends. The location could not have been better for us; subway - entrance on same block; restaurants - all around; cabs - always;

Contras: Minibar prices were beyond excessive (I wondered if I was staying in an Airport grab-n-go) Room services prices - also excessive - (see: Oatmeal) The Following Falls Under "...if that's all he can complain about...." (these were the only negatives I could remember; most likely because they were encountered repeatedly) : The drawer-pull's on the main chest of drawers were very difficult to get a hold of. If I had long nails, or carried traditional keys, I could have hooked these without a problem; alas, neither is the case. Although the stairs were our preferred method of "up and down"; we found it challenging to get from our floor (10th), to our friends floor (7th), via the elevator. The pass key security system didn't seem to allow exit onto a floor other than our own.

Prós: We spent a night in the city away from the kids for V day. The view was good. Great neighborhood. Lots of places to go to, great restaurants and shopping nearby.

Prós: Good location in the middle of SOHO near multiple businesses. Easily accessible via subway. Attractive interior with industrial accents. International guests and staff. Good food and drink in hotel bar and lounge. Room is well appointed including a bathrobe, various bathroom products, blow dryer, well stocked minibar fridge and snacks (costs extra). Solid wifi.

Contras: The desk and chair in the room were uncomfortable. I spent the majority of my waking time in the room there on a business trip. That and there's no other space in the hotel to sit quietly. The downstairs lounge is not really a sit and linger sort of space. Plus at night the downstairs lounge and bar become a nightclub with DJ. Which is great for pleasure travelers, but is a pain for business traveling. Would stay again for fun, but not for business.

Contras: Os elevadores eram ridículos...... impossível chegar ao local do pequeno-almoço, 45 minutos de espera pelo elevador

Contras: O não limpar o quarto muito bem

Prós: Localização

Contras: O tempo de resposta da equipe e o alto custo para comer no restaurante do hotel...

Prós: A nossa estadia foi muito boa. A equipe foi amigável, o quarto era limpo. Como seria de esperar para US$ 400/noite. O contador de bilheteira para espectáculos locais foi muito útil/conveniente.

Contras: Sistema de elevador automatizado amontoados demasiadas pessoas em cada viagem Testar o sistema de alarme de incêndio a cada dia que ficamos Colchão sofá-cama muito desconfortável (sentia cada primavera)

Prós: A vista. A equipe do restaurante era ótima! Suíte agradável com vista para a Broadway.

Contras: Ruído de construção de manhã.

Prós: A vista do restaurante foi absolutamente incrível. O quarto era adorável. A equipe era qualificada, simpática e prestativa.

Contras: Ir embora!

Prós: A localização foi perfeita. Fazer check-in e check-out foi muito fácil e a equipe foi muito simpática.

Contras: Pedimos uma cama de casal e sofá, pagamos mais para ter o quarto dessa forma, mas o sofá era muito velho para dormir e eles nos trouxeram uma cama mas os colchões eram desconfortáveis e você podia sentir todo o metal sob a roupa de cama.

Prós: Hotel muito bom, com bastante movimento

Contras: Caro

Contras: Taxa pelo estacionamento, tempo para conseguir o carro, conforto do quarto.

Prós: O hotel era limpo e a equipe amigável.

Contras: A construção foi um incômodo e nos acordou às 4 da manhã.

Prós: Location

Contras: No elite services on weekends - $ charge to print out boarding pass - failed to clean room - front desk staff was not guest oriented - platinum member - will look for other hotels.

Prós: We loved our view of the city, the lady at front desk upgraded our room at no charge, clean rooms, friendly staff, within walking distance of everything, will definitely stay here again

Contras: Breakfast buffet way overpriced for the quality

Prós: Location.

Prós: Very close to theatre and nice restaurants.

Contras: Breakfast was good but a bit pricy

Prós: People at front desk were nice

Contras: The customer service at the view lounge was terrible. The lady that served us did not believe that we enter staying at the hotel and Saud very loud that the room number that we gave her did not exist and I showed her my key. She was very rude we felt embarrased.

Prós: The is the one of the best locations in the theater district. Most of the major theaters are located within three blocks of the hotel. The same day ticket office is located yards away from the hotel so you can get up early to get your ticket and then return to your room. The hotel entrance is right off times square. The hotel is clean large and and the staff is very friendly and efficient. Many family oriented dining establishments are nearby as well as easy access to the subway and various tour operators.

Contras: The hotel is large and is used as a convention facility. So if you do not like large crowds and being in the location that is busy and very active during the evening hours, this is not the place for you.

Prós: Great location and some great views.

Contras: They apperently give every person in the hotel access to the executive lounge. I'm used to a crowd at times but this was crazy. They need to either expand the lounge or enforce the entry policy.

Prós: Tudo foi ótimo

Prós: Terraço na cobertura, serviço de comida e quartos confortáveis.

Contras: Um pouco caro. Já tivemos estadias comparáveis ou melhores por menos dinheiro.

Contras: Localização

Prós: Era um hotel perfeito

Contras: Nada

Prós: Muito perto da time square, com uma excelente vista. Os quartos eram modernos e espaçosos... As camas eram muito confortáveis e eu dormi muito bem, apesar da localização central.

Prós: Este hotel foi a melhor localização. Era perto de Central Park e. Estação de metrô.

Prós: The location was ideal for our purposes, being close to theatres, restaurants and Rockefeller Center. The staff were nicely accommodating and helpful. The place was clean and comfortable.

Contras: The bathroom lighting is woefully inefficient and of no help for applying makeup. The lighting in the room is not much better, and there are only three small drawers available inside the closet for clothes. The lobby has a sort of a cartoonish modern décor.

Prós: This hotel saved us after an incident with our Airbnb accommodations left us stranded in the city. We are so glad to have found this gem, at a reasonable price and in such a great location. The excitement of Times Square is right outside your door, yet inside the hotel you are able to get quiet and restful sleep. Staff was very friendly and accommodating. We enjoyed a wonderful meal at the hotel restaurant just before our broadway show, and then walked a few blocks to the theater. Would definitely recommend!

Prós: Location

Contras: No drinking water available in the room and ice machine was out of order. The coffee in the restaurant tasted like it was burnt.

Contras: 1. Due to computer glitch, our reservation was "lost", took staff an hour to reinstate it. 2. Refrigerator in the room did not have a single bottle of water. I had to take medication without any water. 3. Ice machine on the floor was broken, no ice whatsoever. 4. Room had coffee machine, but no tea/coffee and water in the room.

Prós: The view from the room was perfect, if only I had stayed on New Years! Front row seats to the ball drop! Very clean and luxurious

Contras: Some hidden fees & deposit was larger then website said it would be

Prós: We liked everything about the hotel. The staff were friendly, the room was clean and the location was on Broadway, just one short block from 7th Avenue. I would stay again. It was a very good experience.

Contras: The only thing I questioned (but was not a big deal) was the bathroom was small - couldn't fit 2 people in at once. The shower pressure was too good. Meaning that it hurt the body when the hand held was used. The rain shower was good but if you didn't want to wet your hair, you had to use the hand held which in turn was so powerful that it hurt the body. It didn't bother me that much but it was the only thing that was a bit uncomfortable.

Prós: Location is good enough. But still not in the midst of happening place of time square. Front desk staff was helpful and pleasant . View from window was amazing

Contras: Travel conceirage was awful. Whenever I looked for them they are not available . Had to go that counter minimum 4 times from my room to get him. He was always out of his place. Finally when he given me advice it went wrong. I wanted to go to Statue of Liberty and he told me to pick a taxi instead of metro. It cost me 35 dollar in the taxi and driver told me best way was metro and he surprised travel concierGe advised me taxi. He said this people doesn't know anything about outside. Not even a bottle of water complementary. All toiletries are bare minimum and had to ask for certain things.

Prós: Nothing.

Contras: Definitely STAY AWAY from that place!! I came at freezy night, the room temperature was at 76 and didn't go higher. I called operator, he sent "engineer" which couldn't do anything he said that's the highest, i called operator and said it's not acceptable, he said the they can't do nothing the whole hotel is set at this temperature (really??). I said show me another room as u sound now ridiculous. Then the same(!) "engineer" came and.. oh miracle (!) he fixed it. I said all of u guys are such LIARS!! Just made me SO mad and irritated for no reason. Overall: WAY overpriced hotel for the way it is, HORRIBLE "costumer service" from most of the stuff here, no room delivery after 11:30pm (really?!), No parking space, Spent almost $300/night for the room doesn't even have tube. It's not a hotel, it's bullshit!.

Prós: Muito caro

Contras: Pressão da água no chuveiro não é boa.

Prós: A localização é excelente

Contras: A equipe do restaurante foi horrível. Onu profissional rude.

Prós: Localização, Localização, localização!

Prós: A equipe mais hostil que eu encontrei em um hotel

Prós: Serviço de Quartos, localização, camas, quartos foram tamanho certo, chuveiros.

Prós: A localização era boa

Contras: Eles não incentivam as pessoas a reservarem o hotel a partir de outros sites Eles preferem que está no local e só ajudam eles. Eu fiquei hospedado no hotel pela vista da times square Não para outra vista Experiência horrível no geral

Prós: O hotel foi muito chique e moderno. A equipe também foi muito simpática. nice bar e restaurante no interior

Prós: Excelente localização. O hotel fica à direita na Times Square.

Contras: Tudo estava certo.

Prós: A equipe foi amigável, quartos espaçosos, hotel limpo e localização excelente

Contras: Ginásio

Prós: It was in a perfect location in Times Square. A few blocks from the subway. Lots of restaurants and shops nearby.

Contras: Needs some updating/maintenance. For the price you pay for location, seems they could upkeep better. All 3 drawers in our dresser didn't close properly, off track or something. Bathrooms could use some new caulk, gappy and dirty looking.

Prós: Large clean rooms.

Prós: Location

Contras: Paid $275 for after show party in the restaurant All they had was 4-5 items of Chinese food and open bar. No menus for food nor drinks. Grumpy wait staff.

Prós: Great accommodating staff. Helpful concierge. So close to Times Square & all the theaters, so perfect for the 1st time visitor. Clean & comfortable. Beds are nice & cozy.

Contras: Pool is part of the gym inside the building, so it's only a lap pool. Not for lounging & definitely not for kids. There is a sauna which would be nice in the winter. Very busy hotel! Not a relaxing lobby or even many places to sit (only 4 chairs & some makeshift areas around the plants)! No mini fridge in room.

Prós: Large rooms AMAZING staff. Tons of outlets in room

Contras: Room was tired and worn. AC unit noisy and ran constantly without much impact on temperature. Wallpaper peeling and old. Just didn't feel like I had spent 200$ a night for the place. $30 per day "resort fee" really should have been disclosed at booking. Since I wasn't going to use any of the facilities, I basically spent that money of WIFI access.

Prós: A central location

Contras: The hotel was overpriced for the general facilities on offer. Pay 30 dollars for a fridge when I'm paying x hundred a night? Kidding? No real dedicated space for guests to relax. Free wifi was not free as it was within service charge. This pricing policy really took facilities down to equivalent of a 2 star hotel or a B and B! Reception staff had an unhelpful attitude. This was on complete contrast to our stays in Boston and DC. Wholly unimpressed. it was almost like the abrasive attitude of Tines Square had pervaded the customer service.

Prós: The location was good. The people we interacted with were nice.

Contras: While the staff was nice, they didn't do a darn thing. A smile and a kind word does not make a bed. I know this because one day we came back to a room that hadn't been serviced, reasons still unclear. We became quite close to Terrance, the front desk agent at night. Pleasant as can be, but it took 3 calls to get some towels delivered. We asked for tissues, and no joke- were handed a wad of tissues. Guess the boxes are for special people? Shampoo is also held in the vault. The fan in the bathroom didn't work so everything just steamed up. The shower was broken and given it's a wall of glass, it's a serious safety hazard. It also meant the water just poured out of the shower and puddled on the floor. A real problem when you can't get an extra towel. The wallpaper is peeling up and there was mold, likely do to the broken vent. The window in the room was broken. We figured it was safe with our son cause it really wouldn't open, but it also didn't quite close. The black out curtains were the dirtiest thing I've ever seen and had large (obvious) rips in them. Oh, and to top it all off they did maintenance on the plumbing and shut off the hot water. Guess how I found that out? Nope, not through a phone call or a note slipped under the door. But only once I was in the shower and the water just wouldn't get hot. I paid over $300 a night for this. I will literally never return to this location, nor will I stay in another Crown Plaza.

Prós: Nice lobby

Contras: Check-in levou muito tempo. Papel de parede no quarto era brega

Prós: Localização

Contras: Cabo de baixo grau suga

Prós: Localização e a comida e a área de bar

Prós: Eu não gostaria que ele

Contras: Causar o quarto estava sujo

Prós: A localização é ótima Para Manhattan, o preço não era ruim

Contras: Quarto pequeno paredes finas - corredores barulhentos sem filmes sob demanda Sem frigobar sem espelho de corpo inteiro Sem serviço de quarto

Prós: Localização do hotel. A praça de alimentação do hotel

Contras: Taxa de resort (seja lá o que era) era demasiado elevado. Sala de TV com canais HBO não funcionou

Prós: A atmosfera é criativa e tem boas vibrações por todo o lugar. Eu adorei o estilo da decoração

Prós: cidade, cozinha

Contras: Quarto minúsculo. não fornecem que é necessário, incluindo robes, chinelos, água... não é um hotel 4 estrelas.

Prós: -A equipe foi muito útil - Localização excelente, a 1 quarteirão da Times Square - Excelentes elevadores. Personalizado para cada indivíduo. Introduza o número do seu quarto e ele lhe diz que elevador usar. O tempo em elevadores ou à espera de elevadores diminuiu drasticamente.

Contras: - Quartos um pouco pequenos - Banheiro muito apertado

Contras: Pior cama em que dormi há muito tempo. Muito desconfortável.

Prós: Decoração, boas camas, conveniência, equipe. Máquina de gelo, TV, Wi-Fi! Os elevadores são rápidos.

Contras: Lobby um pouco cheio às vezes - mas isso é devido à popularidade do lugar. A taxa de instalações parece um truque para fazer o preço parecer menor.

Prós: Esta joia de hotel tem preços razoáveis e está em uma localização fantástica. Tenho elogiado este lugar desde que voltei da minha viagem.

Prós: Concierge- very helpful and friendly

Contras: Front desk staff - apart from one individual, staff were like zombies going through only the essentials. To be fair this may be a volume issue as the front desk is very busy and the staff have to manage languages from all over the world, which I will admit is no easy job. This creates delays in the check in process creating impatient (and rude customers). I will say they did handle the whining of people checking in with professionalism. Suggested solution - investigate peak period scheduling for front desk, specifically selecting staff with multiple languages

Prós: great location, clean room lots of restaurants around.

Prós: The hotel was cool, nicely decorated, and the maid service was excellent.

Contras: It was my fault for making the reservation under my name, but we realized this the day before. I called and they added my husband name, no problem. Well when my husband arrived they told him I had to be there ( I was flying in later that night), so I call and they say his name is in the reservation and they don’t know why he can’t check in. I ask to speak to the front desk. 3 HOURS and multiple calls and multiple run arounds, still not talking to to the front desk; a person at the call center tells me he checked already! I talk to my husband who nis sitting on a bench inside with my two daughters sleeping in his lap. I tell him to try and check in, they check him in. A breakdown in communication led to a rough start.

Prós: Great hotel in the middle of everything, next to subway line. Inside hotel is the City Kitchen where you have a "food court" with many renamed local restaurants. Included breakfast was so so, not the best but good. Very clean room, they cleaned our room every day. Eight elevators, but always very busy.

Contras: Extremely small room, very noisy on 7th floor (at night all trucks and constructions work and you hear everything in the room). Thanks God we got the "Deluxe City view" because it was supposed to be a bit bigger. The view is not as good as other in the area but its ok for the price. One night we found a small worm in the ice from the ice machine. They should have better beds. But over all its the best option for the $$.

Prós: The hotel is in a fabulous location in the middle of the theater district. Once you step into the hotel the city smell is gone and replaced by a blast of fragrance. The lobby is wide and decorated nicely. The elevator system is very efficient with elevators going to certain floors. The room was comfortable enough for the 3 of us.

Contras: They never have enough people working at the desk. There are always lines throughout the day. A desk for questions would be helpful. For a hotel with 1,331 rooms they need more than 2-3 people assisting guests.

Prós: The furniture and the look of the room was nice; very modern. Also seemed very clean. Priced reasonably.

Contras: Check in took quite a while and when we got to the counter the employee said she was upgrading us but I don't believe that was the case because the room was very small. One very simple thing was that there was no full length mirror which does not help when I'm getting ready for my boyfriend's birthday dinner.

Prós: The room was way to small. I never been in a place like this. I call the front desk to see if they change the room and they do nothing

Prós: Swanky lobby doesn't translate to the rooms, which are cramped and awkwardly layed out. This is bottom end, despite the trendy sounding name. How anyone would rate this a 4 star property is beyond me. For first night of two night stay my room was oversold. They sent me to the Hyatt Times Square; much nicer.