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Fantastic location, modern rooms with decent beds, noon check out, very affordable price point. Would definitely stay here again. A little bit more information about the room would have been nice; maybe it's intuitive to others but I didn't realize I needed to put my card into a slot when I first walked in, or that the shower fan was controlled along with the thermostat, etc.
Muito limpo e eficiente. Bom serviço com o traslado para o aeroporto. O bar poderia ter tido mais vida. Parecia um pouco estéril.
Localização próxima do aeroporto. É muito difícil de aceder à entrada a pé.
do ambiente acolhedor,pessoas
Gostei do serviço em geral, conforto, limpeza, atendimento etc.ps: adorei a disponibilidade e atendimento serviço carrinhas, pessoas muito simpáticas, muito bom hotel, parabéns, recomendarei aos amigos. Não houve nenhuma sitação que não tenha gostado.
All the staff were friendly and helpful and the room was fantastic with everything we needed
Clean, comfortable and convenient
Staff were exceptional,service excellent. Standard of toiletries in a five star hotel was not as good as I expected.Shower was not great.
cleanliness, attentiveness of staff when required, decor, closeness for requirements of city shops and arena for concert pool change area is small, there was a hen party there for the day getting treatments in the spa and there were no lockers available so we had to take everything into the pool area! Lifts were a problem- a number of us (guests) had encoutered room cards that didn't work in lifts- my mother who I was travelling with hates lifts and we got stuck!
The cleansers were super nice people Dear Madame. Because of your totally unacceptable behaviour, to our Guests and Staff, we will no longer be accepting any further bookings from you, and indeed you are not welcome at all in this Hotel . No further correspondence from yourself, will be responded to from Edwardian Hotels. Stephen Miles FIH MI General Manager T: +44 (0) 161 835 8957 M: +44 (0) 797 3128852 E: firstname.lastname@example.org W: edwardian.com We booked a suit got there realized it was small, stayed 2 nights and took an extra room.Day 3 we booked a two bedroom suit which really isn't it's just them bringing two rooms together.We were shown a suit with a balcony & since my artist is super claustrophobic and has a lot of luggage we agreed to that.Upon going to pay they claimed someone booked that particular room for 2 nights and we booked it right with them less than an hr ago for 3 nights.These super racist hotel people just because the person was black almost even lied they never showed us the room.We left the hotel and booked a huge 3 bedroom penthouse suit somewhere else.Mind u we had no issues we these people we just decided to leave after realizing it was more of a racist thing, I forgot to mention their services suck, they barely help with anything like umbrellas and opening doors smh we never even had a conversation with any one except the manager the day we left but go this email today claiming we were rude to their guests.
The staff were very friendly and the breakfast was first class.
Loved the location in Central Manchester. Made it very easy to get around. Opus bar was fabulous and the staff was incredibly accommodating. Room was lovely and made for a great experience.
Nice setting and location, good breakfast and friendly staff. Needs investment certain things looking old now, my first stay years ago was very impressive it seems more like a 4 star now and the little touches aren't there like before.
Modern "boutique" feel to decor & rooms. Central location. Decent leisure facilities. Buffet breakfast was a bit old-fashioned and not in keeping with quality of hotel.
We were made very welcome during our stay and nothing was too much trouble. -
the hotel was lovely and the room very comfortable with lovely facilities we were on room only as that was the special rate we got but we didn't have breakfast as it was far too expensive
a localizaçao e a cama com as almofadas a má qualidade da casa de banho e a falta de um frigobar
Gostei do restaurante, a sala de jantar era espectacular e a confecção e qualidade dos pratos era excelente, o serviço dos empregados de restaurante foi igualmente bom. Não gostei do serviço prestado na recepção, foram indelicados pois solicitei o serviço de weak up e não me acordaram, poderia ter perdido o avião. Ficaram aborrecidos quando os confrontei com a falha e não pediram desculpas, pelo contrário só disseram que estavam ocupados!
Mau serviço,pois durante 4 dias foi solicitado vários pedidos e nunca nenhum foi atendido, por exemplo comando de TV nunca houve, casa de banho com mau serviço tanto a nivel de chuveiro, como de manusiamento de aguas quente/frio e outros (não existencia de peasabas para wc) entre outros.
Mudarem o quarto de económico para executivo sem pagar mais por isso, ja que o hotel nao se encontrava completo.
limpeza do quarto.
A privacidade foi a qualidade que mais me impressionou. O atendimento à chegada foi muito competente e friendly O conforto deixa bastante a desejar, pois o hotel tem de passar a ter ar condicionado. Havia demasiado calor
Para quem pouco ou nada conhecia dos hoteis ingleses a cordialidade a amabilidade dos funcionarios foi excelente e o ambiente no hotel a fazer lembrar os hoteis que nos acostumamos a ver so em filmes era espectacular.
da localização, da simpatia dos trabalhadoes,da cualidade da comida muito boa,os quartos tinham muita limpeza foi muito bom
As instalações são novas e muito bem cuidadas. Restaurante bom, porém com cardápio limitado. Aparelhar melhor o banheiro,incluindo produtos de banho. Instalar frigo bar nos quartos, e contratar um concierge para o hotel.
Amei os quartos e o café da manhã saboroso
a black tie ball was held which we attended for the price we paid breakfast wes not included
Hotel site convenience. Pleasant staff. Breakfast.
The location is excellent for the MEN Arena, Arndale shopping etc.The reception staff were very helpful and friendly. Good secure car park. Procedure for collecting car park pass is difficult especially if arriving alone and having to park on double yellow lines. Sleep was disturbed from 4:00 - 5:30 in the morning; initially thought this was guests leaving; however it seemed to be staff talking too loudly with alot of door banging.
Good room facilities, excellent bathroom,good location for shopping Conference facilities pleasant When checked in I was not told where to park in the car park so I ended up paying ncp parking charges Car park a bit lonely and passages to room very quiet and lonely for lone female
Ideal location for men and a little shopping, double beds were great.
comfort of the rooms and been handy for the shops
Didn't get to stay there as the event we were attending was cancelled very belatedly.
Staff friendly. Radio in room was very poor.
It was clean and comfy ,breakfast was very good plenty of choice ,and very handy being right in the centre of Manchester
The size of the room was excellent and the quiet bar for a drink late on. The bathrooms could do with modernising
very good hotel with perfect location specially if you have conference in Manchester Central there is no extending for the check out time
The views were spectacular. We could have spent the whole stay in the Cloud 23 bar. And every member of staff that we met were wonderful.
The room we were given was a room for the disabled, guessing that's why the room rate was better than the Hilton's web site price.
Superb hotel, amazing rooms No
The Cloud Lounge I was rather cold in the room, and we could hear the lift going up and down during the night.
We recieved a complimentary upgrade to executive class, which was fantastic as this was a Chritmas treat. Just a small quible but there were no tea making facilities in our room.
locatio and comfort my partner found on returning home , that some braceletts and bangles were missing from her bag . we did not complain as they were not of a great monetary value , but my [partner found this upsetting !!!! .
when staying at the hotel my boyfriend and i really enjoyed are selfs we went for my birthday and everyone at the hotel treated us like royalty and there nothing they didnt do for us! they made my birthday very special and memerable!! i would definatly recommed it to any one!
It was such a refreshing change to stay at a hotel where the attitude of the staff enhanced the stay. Everyone we met was friendly and helpful which is unfortunately not the case in most hotels.
The location is good for city centre bars and restaurants but it is easy to access from the motorway and parking is easy nearby I paid 249 pounds for one night in what I thought would be a luxury, exclusive hotel and it isn't. The room service breakfast was an insult.
The actual rooms we stayed in were luxurious, as regards decoration comfort and the bathroon was lovely as well. The food (breakfasst) was awful!
the rooms are at a excellent standard and compare favourably with five star n/a
Good clean room, good room service at reasonable prices. Nice big comfortable bed. Standard room had no bath but was set up for disabled use. Car parking away from the hotel. Long wait at busy times for the lift.
i really enjoyed the bedroom it was very comfartable and i liked the design of the room. it was a good price for the room. it was a little pricey for a pint 5.30 for a pint of perroni.
Clean, efficient,good location Thought breakfast was a little expensive
We booked the Crowne Plaza on the way down to manchester on the booking.com app, was a great price and everthing was just perfect.
Clean, warm and comfortable - a good base for a couple of days visiting Manchester city centre, and the MEN arena. Only concern was that although the water was hot as it came out of the tap, it rapidly cooled in the bath, so a good soak wasn't possible. The shower was excellent. It was very cold whilst we were staying there, but the room was warm enough.
Modern hotel in a brilliant location. Rooms were fantastic and extremely clean.
The staff were very helpful, especially the Irish chap (can't recall his name) who assisted us with our bags on arrival. The room was very clean and the presentation was lovely. The side of the wardrobe was broken but other than that everything was perfect.
Clean(always a bonus in my opinion) and modern hotel, would recommend this hotel. Staff friendly and helpful.
decor is fantastic, all the staff we encountered were absolutely lovely. This was without doubt one of the best hotel experiences I've had.
Breakfast was brilliant! N/A
Comfortable bed and pillows.
Stylish, & an excellent location.
I liked the hotel room, very spacious, clean and a large bed!
Very helpful staff, good location, nice room and good value
Bedrooms gorgeous & food delicious. There was no explanation of the breakfast choices in the hotel room, would have also liked some DVDs available for the DVD player.
the room was extremelly comfortable and clean
City centre location No valet parking
The staff were exceptionally helpful, very modern hotel with a batchelor pad feel to the rooms! Very convienent for Manchester city centre and shopping areas No Swimming pool in health resort
The location can't be beat-. Close to shipping, bars and the Christmas markets. Could not have been happier with my choice. As a major plus, the staff was amazingly helpful.
Perfect location to stroll into the city.
Room v. clean and comfortable, quiet and roomy. Breakfast excellent. Reception was busy and a little slow but staff were friendly.
My stay was for 4 nights, Beds were super comfortable, staff was superb and rooms were spacious.
friendly helpful staff,lovely rooms and very comfortable beds! very central for china town nothing
the location was very good and within walking distance to the shops and the tram if you need to travel further, staff were helpful and the bar in the hotel was good and lively i felt our room was quite small
Friendly Staff, good location generaly a very nice Hotel Eat Out
Obsidian bar and menu No parking
Reasonably good hotel in a good city centre location A little noisy at night, lacks a nice lounge or somewhere really relaxing for a seat a drink and a chat with friends.
The parking facillities/costs
Very friendly reception staff and the beds were great.
The modern interior to a old building. The location of the hotel was perfect, next to China Town. When we got to our room, someone else's luggage was there. However, going to reception thinking we had someone else's room, they took the bags away swiftly.