Britannia Hotel - Manchester City Centre

Lovely old hotel marred by penny pinching on standard facilities

Cleanliness and quiet

Charging for room wifi when other hotels include as standard Radiator valve broken meaning room was cold al night

Oh dear/oh yeah

Was more of a B&B

Worst hotel experience ever

I really didn't like any aspect of this hotel or my stay there.

No outlets by the bed - I have a CPAP machine and the staff was completely baffled as to how to solve my problem. My traveling companion insisted on an extension cord, which they were eventually able to provide, but this is the first hotel EVER in my experience where there were no outlets by the bed. The beds were sized for children, not adults, and were in dismal shape. The rooms were too small to allow for much movement, I had booked a single room with two beds, and the staff screwed up our reservation and put us in two separate rooms. I'm deaf and depended on my companion to assist me, so this left me in a bad place. Both of our rooms were directly above a nightclub - neither of us could get any sleep until the club closed at 2:30. And I didn't need to hear the music booming up from downstairs - the entire room vibrated. The entire place felt worn out, old, and used. The chairs in the lobby had cracked vinyl, and it felt like a dump. Our stay was ruined because of our lack of sleep, the management only offered a measly 10% discount (we're asking for a full refund from the owners), and we ended up returning to London early because we were both so tired and fed up. Stay away from this place - it markets itself on character and charm, but it's only surface veneer - it has neither.

Very grubby

Room really smells of smoke very grubby . Asked to be moved because if the smell. Next room no better

Excellent location. Breakfast ok.

Cold, smelly room. Noisy. On the ground floor.