Alojamento e pequeno-almoço em Manchester

The staff were pleasant and very helpful. The TV in the room was nice. Having the breakfast included in the price was a plus.

The rooms were smaller than I thought. It would be nicer if the double rooms were more spacious. In terms of room around the bed and other objects. The car park surface needs to be improved. The track is a bit bumpy.

The staff were very helpful and responded quickly to any requests we had (asking for a cup, asking for a glass, asking for water to be put in kettle)

The cups and glasses should be readily available at breakfst time. At breakfast time it was a little cramp. I paid for a bedroom with an en-suite bathroom but the room did not have one, we had to via the corridor to use the shower etc.

Staff were very helfull in helping us arrange taxis, book same, order food to be delivered to the hotel and allowing us to eat within the public areas. The check out time of 11am was also much appreciated!

I booked two single rooms for my father and his brother who flew to Manchester for a football match on Sat 6th December, I was absolutely discusted when they told me they paid £30 on each trip to the city of which there was 4 trips even though it says on your website its 5mins from the city. My fathers room had no bathroom although there was a bathroom beside his room he was awoken at 5am by 2 girls screaming drunk in the bathroom, I understand this is not a fault of the hotel but it just added to their disaster stay. My family and I have stayed in many hotels in Ireland and beyond and have never heard of this level of service. Through my work I deal with lots of hotels and I will not be recommending your hotel to either friends or colleagues.

Quiet.

Rooms much smaller than I expected.

going home

The reception staff were nice and polite but the owner/manager was aggressive and refused to listen to complaints. The room wasn't en-suite as advertised and the shared bathroom was of a very poor standard. The photos on the site are nothing like the reality