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The modern interior to a old building. The location of the hotel was perfect, next to China Town. When we got to our room, someone else's luggage was there. However, going to reception thinking we had someone else's room, they took the bags away swiftly.
The parking facillities/costs
Friendly Staff, good location generaly a very nice Hotel Eat Out
Perfect location to stroll into the city.
Very friendly reception staff and the beds were great.
the location was very good and within walking distance to the shops and the tram if you need to travel further, staff were helpful and the bar in the hotel was good and lively i felt our room was quite small
Reasonably good hotel in a good city centre location A little noisy at night, lacks a nice lounge or somewhere really relaxing for a seat a drink and a chat with friends.
Room v. clean and comfortable, quiet and roomy. Breakfast excellent. Reception was busy and a little slow but staff were friendly.
My stay was for 4 nights, Beds were super comfortable, staff was superb and rooms were spacious.
Obsidian bar and menu No parking
friendly helpful staff,lovely rooms and very comfortable beds! very central for china town nothing
The location can't be beat-. Close to shipping, bars and the Christmas markets. Could not have been happier with my choice. As a major plus, the staff was amazingly helpful.
Friendly courteous helpful staff, very clean Television signal very poor, bath tap very stiff to turn on - I had to ask for assistance
Very clean and comfortable None
Great location, very good staff Only one, the newspaper had to be collected from reception, in other hotels it would be hung on the door if too big to slide under the door
Staff at check in were friendly Room was large and clean Good WiFi Automated check in did not work Long wait at check in Asked to pay for meal and drink up front in the bar. When I pointed out that I might have a second drink and asked for the bill to be left open until end of meal, I was still asked to pay up front. Very expensive for the quality of the hotel
Poor check in