The Midland - Manchester

Prós: Check in was fantastic the guy who checked us in (Jay/Jason?) was full of knowledge of the local area and was able to recommend some great places to eat and drink. The location is brilliant right ...

Contras: The spa staff had a terrible attitude, if you are staying in the hotel you have to book a slot at the pool which is understandable as the pool is quite small. We tried ringing down several times with ...

Prós: Opportunity for an upgrade which we took and the room was excellent.

Contras: Information on parking. We were told there would be a discount on the parking but when I inserted the money off ticket it said it wasn't recognised and so I ended up paying the full £23

Prós: Warm, welcoming staff, lovely atmosphere, adorable rooms, well equipped and in good working order, room service prompt and tasty and quick check in and check out.

Contras: If I had to be picky a face cloth is always useful

Prós: Staff most friendly and helpful.

Contras: Some of the furniture looked a bit tired.

Prós: excellent friendly and helpful staff

Prós: The staff are amazing in all departments

Contras: Beds are a little small