Very good all round.
The rooms are fantastic
clean, big room and newly reburbished
Location was really handy. Rooms well insulated for sound. Some raggedy old towels provided and sink had sewerage smell. No bathrobes provided. Kettle provided but no teabags!
absolutely first rate hotel. Nice design, beautiful room, good public areas, very convenient to train and mall, near restaurants
size of the standard rooms no disposable razors were supplied
The condition of the hotel room is above expectation. The given rooms were having 3 super single size beds and the 2 rooms were arranged with connecting door. The New Town Plaza is also a very good shopping mall with variety of shops. NIL.
Walking distance to MTR and shopping centres, banks and eateries. Ideal location for short trips to Shenzhen.
quiet, very clean and large rooms for anywhere especially hong kong
We had a very comfortable, convenient and enjoyable stay. Rooms and pool area were of a nice design. Internet charge of HK$100 a day was a little steep I think but it seems quite common in Hong Kong.
Everything feels OK except 1) No free internet servive and it is very expensive 2) No free breakfast and it is expensive.
It is near the university area, busy and easy to access to train. The hotel isn't as clean as it mentions online.
The room was large for HK, nice amentities I will stay there again next time around Dinner buffet was overpriced
This guest did not leave comments about this hotel.
Location The fridge not working. The alarm clock not working and showing wrong time
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Free shuttle bus service frequency should be increased. Should provide free internet.
Hotel was nice new and new furnishings very nice, It is also located right next to a train and bus station so you can go anywhere in Hong Kong easily. The Concierge was great and so helpful in all I needed. and the staff was friendly and helpful. The only negative is there is not a lot in the way of shopping and local restaurants just a few little take out places and 1 breakfast place. Everything else was great and we could of used the hotel restaurants but I like to try the local eateries.
Staff was very helpful. We had all the comforts of home in Hong Kong.
The openness of the surrounding was wonderful consider Kowloon is such a busy place. The hotel was in the new territory near Hong Kong Chinese University, it's near the train station and easy to get to other smaller cities and central Kowloon. no
Everything about my stay was excellant... the staff was friendly, the food was good at the breakfast, and although it is a little removed from Hong Kong, it was easy access to the Metro line, so easy and fast to get into Hong Kong.
Its location We had serious issues with their housekeeping deaprtment consistently failing to clean our room on time/properly and some of their breakfast serving staff were exceedingly rude to my party.
Location. Superb! Really nice room. A little noisy on a Saturday night... and have to pay for gym facility.
location, beds v bad shower - always flooded. taps too close to sink & tub. In-room food poor
location convenient; rooms well thought out and laid out; services and staff good.
Best of this hotel is the location, rooms are good and confortable, may need a refurbish very soon Staff need trainning some very gebtle some others need improve, the carpet on rooms need to be cleaned, looks very dirty, bathroom shower is very un confortable to kar fast shower even the bathtroom is dpaced enough,
Location is great - right in the middle of LKF, a short walk to Centra I've stayed here a number of times due to the location and price, but the customer service at this hotel is the worst I've ever experienced in all of my travels. Staff is slow to do everything - check in, check out, wake up call, room service. You name it - they are terrible at it.
Room , location and breakfast (food and view)
Location, space, facilities The chairs were not comfortable. Not enough towels in bathrooms. Rooms not warm enough. Staff at front desk slow to respond to request. elevator man asked me every evening — every time I approached the elevator — "may I help you?" And planted himself in the wya of the elevator to prevent my ingress. Get someone with better memory that greets guests more warmly
The personal and friendly service
This gas to be one of the best hotels I have been fortunate enough to stay in and believe me, I stay in alot all over the world. Yes it doesn't have free wifi or a pool, but for the night owls out there, you couldnt want for a better location in HK 10/10.
Service; size of the room; expresso machine;
Comfortable size hotel and good location. Charged for internet, exorbitant fee to extend check out for 2 hours. No coffee shop close or on premise.
Gostei muito do ambiente do hotel, tudo muito limpo e amplo. Boa qualidade em geral.
A equipe foi muito atenciosa e amigável. Hotel agradável. O sinal de Wi-Fi no quarto era muito fraco. Quase inutilizável.
Lindo hotel. Eu perdi meu voo de conexão e cheguei depois das 13h no dia do check-out. Os funcionários me permitiram ficar até após o check-out final sem taxas extras e foram extremamente prestativos. O quarto era bem decorado.
Adorei tudo A localização poderia ser melhor
Hotel realmente proximo do metro, podendo facilmente chegar a partir do aeroporto pelo trem expresso e depois pelo MTR, no meu caso preferi um transfer de onibus que me deixou na porta do hotel, não sabia mas este transfer pode ser solicitado por e-mail ao hotel e sai mais barato do que contratar no aeroporto, com a segurança de se pagar junto com a estadia. O hotel realmente superou nossas expectativas.
É um hotel luxuoso, a decoração está muito gira, é central e o pessoal é simpático!!! O barulho que fazem nos corredores a bater as portas dos quartos, durante a noite!!
Afacelidade de chegar a feira.
Este é um Hotel muito bem localizado para quem vai ás Feiras de no HK Trade Fair. Os restaurantes são agradáveis e de excelente qualidade e preço. Porque conheço bem a area prefiro ficar sempre neste hotel, pois facilmente poso sentir o pulsar vivo da cidade na parte de Wanchai. Relativamente á noite de Hong Kong não há melhor hotel para a poder estar a um passo das mais loucas diversões. No que está bem não deve mexer-se sob pena de alterar uma das variantes para pior.
Próximo ao centro de convençoes, que era justamente o que eu precisava. O local nas redondezas é cheio de boates de strippes e homossexuais. o quarto super apertado. fraco de restaurante.
O hotel está situado muito perto de todas as ligações, para quem conhece é o local idela para ficar em hong kong pelo menor custo O Hotel está velho, obviamente precisa de ser remodelado e modernizado, mas ainda assim cumpre os minimos
Tudo foi maravilhoso e a localização perfeita. Os quartos eram um pouco pequenos mas tinha excelentes vistas e localização.
Transporte para estação de Hong Kong A piscina não ficava aberta depois das 21h
staff do hotel muito profissional e simpático
Limpeza do quarto. Próximo a centros de compras. Gentileza no atendimento. Silencioso. Tudo funcionando perfeitamente ( geladeira, ar condicionado, aquecimento da àgua das torneiras e do chuveiro ). Fiz reserva por um valor de diária e paguei mais caro, fui pego de surpresa. Taxas caras. Quarto muito pequeno.
Spectacular location; hotel staff very professional and friendly. Overall good services.
Loacation, and luxury - right in the middle of Hong KOng with a gret buffet
Location, location, and location you have to pay for the internet
The staff was incredibly helpful especially Kitty Ting. All of our needs were met.
Location was really nice, very close to shopping area and so on. We were forced to wait for long time to check-in but efforts on recovery to that failure was nice.
Location and service. Restaurant timetable. It finish very soon.
Sraff attitude and attention to detail. Can do attitude Price of food and beverages are exhorbiyant and a limiing factor to full enjoyment of the facility
Modernidade nos quartos, Internet por Wireless em todos os quartos do hotel, Piscina e Fitness Center Impecáveis. Não. Tudo muito perfeito.
Disponibilidade e prontidão na resolução dos problemas Hotel a sofrer obras de requalificação: barulho ensurdecedor entre as 9 e as 19h.
excelente quarto entrada e lobby do hotel um pouco deprimentes, sem luz ou visão para o exterior. O mesmo para o restaurante.
Design excelente e quartos superequipados, desde dock para iPod até um PC no quarto com teclado wireless. O unico problema é as obras que tornam impossivel o descanso entre as 9 e as 18. Apesar de ser no piso 0, no meu quarto no 11 piso ouvia-se bastante barulho...
Tudo muito bem pensado, novo, cheiro agradável otima piscina e fitness center.
Localização Quarto pequeno.
da localizaçao, mas me cobram sempre 10% a mais no valor total.fica incoerrente com o Booking.com, que diz que não cobra taxas. como falei anteriormente, a cobrança de 10 % sobre o preço.
Localização perfeita para quem quer fazer compras em lojas famosas Quarto mediocre e fede a mofo... Mas tenho asma e nao tive dor de cabeça
Hotel reasonably well located on HK Island. Swimming pool a bonus in humid weather. Reception staff could learn how to smile!
The hotel upgraded the room to Harbour Club. I must admit that after several times in Hongkong, Harbour Plaza North Point has the biggest room compared to other hotels (4 stars or 5 stars) that I ever stayed in Hongkong. The hotel location is also very convenient, easy access. Bus station and trem station are beside the hotel, and MTR station is only 2 minutes from hotel. Will stay again with family. No complaint
Excellent location , 2 min from MTR to Central and 7 min to Central HK, 25 m clean swimming pool, good breakfast and perferct buffet lunch.
The Hong Kong Mwtro's Quarry Bay station was just 5 minutes away. From there, you can travel everywhere in Hong Kong The high Wi-Fi charge and the rude behavior from the staff. They do not make me welcome. Apart from the hotel coffee shop and other food outlets, there were no other restaurants near the hotel.
Easy of travel convenience locally. But it is too far from Airport and it will be a rip off if you go by taxi.
They upgraded me to a better room and overall the front office staff were some of the most helpful I have experienced Nothing
To many extras, comfort wise other 4 star hotels offer better deals, wouldnt stay there again the price did not reflect the real value of the hotel
We arrived at the hotel at 10am after an overnight 13 hour plane flight and appreciated that our room was immediately available to us. Then on the day of our departure the hotel happily stored our luggage until 4.30pm (at no cost to us). The hotel shuttle bus service that connects with the Airport Express Train made travel between the airport and hotel easy. The hotel was only a few minutes walk from the Quarry Bay mtr Station thus allowing fast and easy access to all areas of Hong Kong. The buffet breakfast was excellent with a variety of choice.
The facilities were all clean; concierge was very helpful. The Internet fees! In this day and age, they should be able to provide free wi-fi!
Nothing It's beside a casket; no shopping complex nearby.
Excellent location for attending the trade shows. This is my tenth time coming to this hotel and like the hotels service. I would like to see the room rate include internet and breakfast as most hotels do. Internet rates are far to expensive if anything should be complimentary
To play game on TV The lobby is quite dark and also in the elevator.
Hotel staffs were courteous & friendly. Rooms were not too small, it is just HK standard. Convenient location to transportation & lot’s of good restaurants close by. Room to room calls had to go through switch board.
Special Glass aka Magic Glass used in the shower. Thumbs up. Huge lcd screen. Thumbs up. Rooms are smaller. Location of hotel a bit out... Please have a sign board to be placed at the side else no one will see it.
room is comfortable, clean and very bright room. room a bit small especially the bathroom
the location and the surrounds, being nestled in a neighbouorhood. the room was small n tight especially for family wif kid. or at least the room provided for us. the furnishings' getting old. the reception staff were not too friendly or willing in providing info.
Location is very convenience, close to mtr, easy access to shopping centre. No.
the room is clean and the hotel is new. the shower is modern also. the price is also not expensive
Location. Nice clean & new rooms
Very nicely designed and finished rooms. Soundproofing from the airport could be better. Best point was that the very well apppointed and large "executive" lounge had a large furnished balcony for we few leppers who enjoy a drink and a smoke! Free water allowance was a bit mean...should provide two larger bottles.
Great location for attending show
Shuttle buses to airport, Tung Chung and Disneyland were great. We used the bus service very frequently and found it always on time and very convenient. Paying separately for breakfast and internet. Buffet breakfast and internet connection should be included in the price.
It was very close to the airport thus very convenient for a lay-over. It didn't have free internet
Proximity to the airport - the only reason to stay there The sea view was not as advertised, instead all I could see was the ferry port
No easy acces to internet. Very bad service not included in the rate
The rooms were nice and quite big by Asian standards. The best feature is the view of the airport. Watching the planes and trains coming and going on the water. Fascinating. Not near anything but the airport, but the convenience to the airport is the draw. Restaurant selection is limited.
Service was excellent and access to and from the airport was easy and convenient. Facilities in the room were very good, I cant think of anything that would be needed and not provided.
Good all round service, excellent food, comfortable room (tea & coffee & water greatly appreciated) and position close to the airport Nothing
Great airport hotel. Despite being next to the airport you don't hear (but you do see) the planes taking off and landing. Staff is great. Will stay here again. shuttle to/from airport is only every 20 minutes so it can be a longish wait, especially if you just miss it.
Staff was wonderful.
gostei acima de tudo do sossego. nada que me ocorra no momento.
simpatia dos funcionarios os funcionarios tem muita dificuldade em falar ingles
Nada em especial.
pequeno almoco Ginasio
Por favor escreva pelo menos 15 palavras
O quarto. Melhorar o atendimento na chegada do hospede. Nao tinha serviço de bagagem. Vc mesmo tinha que levar e descer com as bagagens.
Quarto bastante confortável; arrumadeira bastante prestativa; Melhoria do serviço de internet, pois ela é muito "fraca".
nada reservei este hotel por engano compeleto.pensei que estava a resevar - o Hotel Renaissance harbour view -a decricao da localizacao e tipo de hotel eh muito identica.alias sou cliente habitual do Renanissance Habour View e facilmente fiu enganado.acho que devem term uito muito cuidado na descircao - diferenciacao destes 2 hoteis.
era bastante central e o serviço impecavel
cama muito confortavel banheiro com muito poucos acessorios
A vista do quarto
localização quarto pequeno,pouca atenção no concierge.
Falta de compreensao as demandas solicitadas
No centro da cidade e muito calmo Falta uma sala de estar para os clientes
A vista da Bahia de Hong Kong é muito boa se voce pagar 01 apto de frente. Caso contrário nem a vista voce terá. O Hotel nao pode ser classificado como está no site (4*). nao possui nada além do apto e do restaurante. Como (3*) a classificaçao será melhor para o comprador saber a qualidade do que está comprando. Como um Hotel (3*) a tarifa que pagamos é absurdamente alta incluindo café da manha. Os funcionários falam o Ingles péssimo. nao recomendo. O banheiro é minúsculo. o quarto só tem mesa de cabeceira de um lado. o outro lado fica muito próximo ao armário. Os funcionários que lidam como os hóspedes deveriam no mínimo falar o ingles. o sotaque deles é incompreensível.
quase tudo voces poderia colocar 1 ou 2 aptos disponiveis apenas para aqueles hospedes que sairao ao 12:00 e que tem voos a noite...tomarem um banho,,
Everything hotel is perfect in ots relation between price and quality No
Localização perfeita - junto ao aeroporto, a um outlet, a uma estação de metrô e ao acesso ao Buda Gigante de Lantau. Os carpetes de nosso andar continham cheiro forte e provocaram alergia em toda a família.
Local, funcionalidade, conforto, atendimemto ao cliente e localização