Quer guardar como a sua moeda permanente, ou apenas nesta visita?
conforto e muito bom atendimento. muito conveniente para passageiros em transito e não só. O acesso ao centro de Hong Kong é simples e cômodo.Ótimo pequeno almoço e outros restaurantes. não.
Conforto, localização conveniente, ótimo serviço
Alguns membros da equipe foram indiferentes. Excelente equipe no café
localização hotel. quarto não adequado ao preço e classificação hotel - serviços e decoração
A amabilidade e eficiência do pessoal da recepção; a localização, uma vez que cheguei de Macau no ferry e foi muito fácil encontrar o hotel; por outro lado, tem uma localização central sem estar no meio da confusão de Nathan Road Deveriam renovar as casas de banho; tive um problema com o autoclismo na 1ª noite e tive que mudar de quarto, mas o pessoal da recepção foi eficiente a tratar este assunto. Atendendo ao que paguei pelo pequeno almoço continental no dia em que o tomei no hotel, considero que o preço do quarto justificaria incluir pequeno almoço, pelo menos na vertente continental.
localização longas filas na recepção
A comodidade da localização junto ao Ferry da China facilita para quem vem da região sul por esse Ferry O quarto é muito pequeno. O sistema de internet não é bom e falta sinalização para chegar no loby do hotel.
Localização. Acho que deveria ter complementary wireless internet nos quartos.
Localização e facilidades O hotel tem duas torres distintas, com quartos muito dstintos. Esta informação tem de ser clara na apresentação do hotel.
Da localização, da facilidade de acesso ao ferry, da qualidade dos serviços prestados e da variedade do pequeno almoço.
Localizacao na cidade, conforto e praticidade, cafe da manha grandioso, atendimento classe superior, quartos com espaco muito bom Informacoes turisticas e locais de passeio sobre a cidade deficientes, poderia ja haver disponibilidade destas no lobby
nada sim, houve que no booking.com falava que iriam cobrar um pre,co e no hotel cobraram mais do que haviam me dito no site. Tentei contatar o booking .com mais nao deu certo e tive que gastar mais dinheiro do que tinha visto no site.
Pessoal simpático. Bar acolhedor. Boa localização. Hotel muito barulhento e com crianças aos berros. Quartos demasiado pequenos e sem espaço para arrumar fatos e outras roupas. Elevadores demasiado lentos.
Súper pequno, muito feliz com meu quarto
Funcionários da recepção e check-in não muito simpáticos.
Só gostei da localização. Não apreciei a lentidão do pessoal da recepção porque levam imenso tempo a fazer o check-in e o check out. Também não apreciei as respostas porque marquei um quarto superior e deram-me um standart mas tentaram explicar que era o mesmo. Como posso acreditar? Acho que o booking é enganoso porque faz crer que é uma promoção de um quarto de 4.000 HK por 800 HK mas depois vemos que isso não é verdade porque é um quarto normal de 800 e não nenhuma pechincha como a reserva nos mostra.Senti-me enganada pelo site onde reservei e pelo Hotel.
O staff é simpático e muito prestável. A localização é muito boa para quem pretende um fácil acesso aos principais locais de compras. Infraestrutura com alguma idade a necessitar de renovação.
Localização excelente no bairro de Tsim Tsa Tsui, shopping e restaurantes e com a bela vista Hongkong. teve um vazamento de agua no teto na entrada do quarto, tive que colocar um balde, depois consertaram.
Excelente atendimento, com simpatia, comforto acima da média, localização excepcional como vista e ponto da cidade.Merece ser recomendado
Facil acesso ao ferry, quarto amplo e confortavel e maravilhosa vista.
Presteza no atendimento e bons serviços Nada a reclamar
A vista do hotel para a baía é muito bonita. Tudo foi ótimo.
tudo funcionou perfeitamente.
da piscina e jacuzi, da vista sob Vitoria Harbour, do atendimento e da eficácia dos funcionarios
Comparando a qualidade/estética das zonas comuns do hotel, os quartos têm muito a desejar, necessitam renovação.
Confortavel. Cafe da mana muito bom. Restaurante internacional muito bom.
Relação Qualidade Preço. O desespero com que andam sempre atrás de nós para assinar-mos as contas do pequeno almoço...
Hotel realmente proximo do metro, podendo facilmente chegar a partir do aeroporto pelo trem expresso e depois pelo MTR, no meu caso preferi um transfer de onibus que me deixou na porta do hotel, não sabia mas este transfer pode ser solicitado por e-mail ao hotel e sai mais barato do que contratar no aeroporto, com a segurança de se pagar junto com a estadia. O hotel realmente superou nossas expectativas.
Adorei tudo A localização poderia ser melhor
É um hotel luxuoso, a decoração está muito gira, é central e o pessoal é simpático!!! O barulho que fazem nos corredores a bater as portas dos quartos, durante a noite!!
Lindo hotel. Eu perdi meu voo de conexão e cheguei depois das 13h no dia do check-out. Os funcionários me permitiram ficar até após o check-out final sem taxas extras e foram extremamente prestativos. O quarto era bem decorado.
Gostei muito do ambiente do hotel, tudo muito limpo e amplo. Boa qualidade em geral.
A equipe foi muito atenciosa e amigável. Hotel agradável. O sinal de Wi-Fi no quarto era muito fraco. Quase inutilizável.
Nice room Housekeeping
view, bathroom, location & staff none
Comfort and room facilities; fantastic view from a harbourside room; fitness suite and pool; chinese restaurant; choice of foods at breakfast Staff were generally very helpful, but when we returned to collect our baggage which we had left with them on our last day after checkout their attitude had clearly changed and they gave the impression of wanting to get rid of us as quickly as possible. This is a stupid and short-sighted attitude since guests are left with this as their last impression of the hotel. They need to be told that one remains a valued guest even after the money has changed hands for ones room! This will affect my likelihood of staying in a Shangri-La hotel again - at the high room rates one expects top class service, and I have never been treated like this at top Marriotts or Peninsula group hotels. Overall, however, the stay was good.
Large, comfortable rooms and friendly staff. Swimming pool was very small and no out door pool. Location was ok but not great.
The Harbour view was uncomparably fantastic If you go there by taxi, most of the drivers were sucks
the view from the room it's expensive for no international brand
Great service and excellent location. Everything was thought about and supplied.
The staff always greeted me by Mr. Adams, they always made sure they knew my name in advance, very impressive !
It was discreet and all staff were very friendly. It realyy needs a facelift - the sofas were dirty and it needed a good clean.
I am totally dissatisfied with City Garden Hotel Hong Kong. It is not value the money and should disqualify this is the 3 star only. Staff in facilities are very very impolite and cannot speak English. I shall not recommend my friend to stay here.
It is conveniently located however the lobby area is small and noisy. The room rate is reasonable.
North Point location. It is not in the main tourist areas (Causeway Bay or Tsim Sat Tsui) but, for me, it is ideally located and very convenient. Transportation via MTR, tram or bus is just a short walk away and a lot of local restaurants nearby. For the first couple of days there was some construction on our floor and even right next door but only during the day.
The location is ideal for city tourism, Breakfast and breakfast-facilities are first class, superb. Humidity smell in the room, which was partially solved by opening the windows.
Location Staff attitude and service
The location was great to get around in Hong Kong. Some staff members were not to helpful
The staff were very helpful and happy to help, which was very much appreciated, especially as we were travelling with out twin 3 year olds. Free water & the free extra bed in the room was great.
I stayed for a week and was pleased overall. Decent room size for a Hong Kong hotel. There was a nice king sized bed and the hotels location was ideal. I will be going back.
overall an excellent hotel location. it's hard to get a taxi at the hotel
very nice and comfortable rooms
The facilities are just amazing. Clean, organized. The bathroom really clean! Overall amazing The check in process could be better
Location. Nice clean & new rooms
Staff was wonderful.
The rooms were nice and quite big by Asian standards. The best feature is the view of the airport. Watching the planes and trains coming and going on the water. Fascinating. Not near anything but the airport, but the convenience to the airport is the draw. Restaurant selection is limited.
Very nicely designed and finished rooms. Soundproofing from the airport could be better. Best point was that the very well apppointed and large "executive" lounge had a large furnished balcony for we few leppers who enjoy a drink and a smoke! Free water allowance was a bit mean...should provide two larger bottles.
Great airport hotel. Despite being next to the airport you don't hear (but you do see) the planes taking off and landing. Staff is great. Will stay here again. shuttle to/from airport is only every 20 minutes so it can be a longish wait, especially if you just miss it.
No easy acces to internet. Very bad service not included in the rate
Service was excellent and access to and from the airport was easy and convenient. Facilities in the room were very good, I cant think of anything that would be needed and not provided.
It was very close to the airport thus very convenient for a lay-over. It didn't have free internet
Proximity to the airport - the only reason to stay there The sea view was not as advertised, instead all I could see was the ferry port
Shuttle buses to airport, Tung Chung and Disneyland were great. We used the bus service very frequently and found it always on time and very convenient. Paying separately for breakfast and internet. Buffet breakfast and internet connection should be included in the price.
Good all round service, excellent food, comfortable room (tea & coffee & water greatly appreciated) and position close to the airport Nothing
Great location for attending show
Design excelente e quartos superequipados, desde dock para iPod até um PC no quarto com teclado wireless. O unico problema é as obras que tornam impossivel o descanso entre as 9 e as 18. Apesar de ser no piso 0, no meu quarto no 11 piso ouvia-se bastante barulho...
Tudo muito bem pensado, novo, cheiro agradável otima piscina e fitness center.
Modernidade nos quartos, Internet por Wireless em todos os quartos do hotel, Piscina e Fitness Center Impecáveis. Não. Tudo muito perfeito.
excelente quarto entrada e lobby do hotel um pouco deprimentes, sem luz ou visão para o exterior. O mesmo para o restaurante.
Disponibilidade e prontidão na resolução dos problemas Hotel a sofrer obras de requalificação: barulho ensurdecedor entre as 9 e as 19h.
Location, location, and location you have to pay for the internet
Location and service. Restaurant timetable. It finish very soon.
Sraff attitude and attention to detail. Can do attitude Price of food and beverages are exhorbiyant and a limiing factor to full enjoyment of the facility
The staff was incredibly helpful especially Kitty Ting. All of our needs were met.
Spectacular location; hotel staff very professional and friendly. Overall good services.
Location was really nice, very close to shopping area and so on. We were forced to wait for long time to check-in but efforts on recovery to that failure was nice.
Loacation, and luxury - right in the middle of Hong KOng with a gret buffet
A lot of lifts available for guests so practically didnt have to wait long for a ride. It has been remodeled & the rooms are the same size but newer carpet, bathroom. Very conveniently located
The additional charge for internet use in your room is disappointing, particularly with the high cost of accommodation in the hotel.
Central locality, near Times Square and all business centres. Honesty of housekeeping staff, they returned me some monies left behind. Front Office is too jammed and efficiency doubtful.
services & facilities not as good as previous years. hotel run down.
We loved our room with the view of the park and harbour. It was also close to good shopping and the railway station. The bed and bathroom were very clean and modern. We did not realize it did not have a pool but this didn't matter as the weather was cool.
The CD player in the room is very nice, I happened to buy a disk before I got there, I loved the music and the night view outside the window is goreiouse! Brekafast is not quite good and it is not worth the price they charge!
very close to the downtown center shopping mall no swimming pools
close to shopping area hotel too old
Staff were helpful and room was always made up whenever requested.
Location The fridge not working. The alarm clock not working and showing wrong time
Hotel was nice new and new furnishings very nice, It is also located right next to a train and bus station so you can go anywhere in Hong Kong easily. The Concierge was great and so helpful in all I needed. and the staff was friendly and helpful. The only negative is there is not a lot in the way of shopping and local restaurants just a few little take out places and 1 breakfast place. Everything else was great and we could of used the hotel restaurants but I like to try the local eateries.
This guest did not leave comments about this hotel.
The room was large for HK, nice amentities I will stay there again next time around Dinner buffet was overpriced
It is near the university area, busy and easy to access to train. The hotel isn't as clean as it mentions online.
Everything about my stay was excellant... the staff was friendly, the food was good at the breakfast, and although it is a little removed from Hong Kong, it was easy access to the Metro line, so easy and fast to get into Hong Kong.
Everything feels OK except 1) No free internet servive and it is very expensive 2) No free breakfast and it is expensive.
Free shuttle bus service frequency should be increased. Should provide free internet.
This guest did not leave comments about this hotel.
Staff was very helpful. We had all the comforts of home in Hong Kong.
The openness of the surrounding was wonderful consider Kowloon is such a busy place. The hotel was in the new territory near Hong Kong Chinese University, it's near the train station and easy to get to other smaller cities and central Kowloon. no
This guest did not leave comments about this hotel.
quiet, very clean and large rooms for anywhere especially hong kong
Walking distance to MTR and shopping centres, banks and eateries. Ideal location for short trips to Shenzhen.
size of the standard rooms no disposable razors were supplied
Very good all round.
Location was really handy. Rooms well insulated for sound. Some raggedy old towels provided and sink had sewerage smell. No bathrobes provided. Kettle provided but no teabags!
clean, big room and newly reburbished
We had a very comfortable, convenient and enjoyable stay. Rooms and pool area were of a nice design. Internet charge of HK$100 a day was a little steep I think but it seems quite common in Hong Kong.
The rooms are fantastic
absolutely first rate hotel. Nice design, beautiful room, good public areas, very convenient to train and mall, near restaurants
The condition of the hotel room is above expectation. The given rooms were having 3 super single size beds and the 2 rooms were arranged with connecting door. The New Town Plaza is also a very good shopping mall with variety of shops. NIL.
Localização. Proximo ao centro de convenções. Desinteresse de alguns funcionarios do hotel em explicar calmamente as duvidas e indagações dos hóspedes.
Localização é o seu ponto forte. A 3 minutos do metro.
Atendimento dos empregados, wi fi nos quartos, do quarto .
localização, somente nao gostei do café da manhã(sempre o mesmo) e achei muito sujo o lugar..pois a noite é restaurante e de manhã eles nao limpam. para um casal e familias não recomendo pois é do lado de boates e tem muita prostituição ao redor do hotel.
A localizacao do Hotel e excelente para quem tem como objetivo a visita as Feiras no hkcec, da para ir a pe.
localização muito boa, quartos limpos e atendimento de primeira
Nada além do esperado. O acréscimo na diária para incluir o pequeno almoço (café da manhã) vale a pena. É bem servido e variado. Quarto velho, preço elevado em relação aos hoteis do entorno, sem sistema de aquecimento. A piscina fica a céu aberto o que inviabiliza seu uso na época fria.