hotéis em Cracóvia

Contras: A partir de ontem, o hotel ainda não tinha recebido esta reserva, com certeza espero que não estou pagando duas vezes pela mesma noite

Prós: Piscina e quarto

Contras: Localização

Prós: Everything about this hotel was amazing from the staff, rooms, food and the prices of the food and drinks ect. Big supermarket across the main car park which is very cheap for alcohol. We paid 10 pound for a litre of vodka. Also a very nice park around 10 minute walk away if you fancy a nice quiet walk.

Contras: It’s a long walk into main square and centre which we didn’t mind as we are young and enjoy a good walk, took around 50 minutes. BUT they is always taxis and ubers are good prices to get you there which only takes about 5/10 minutes.

Prós: Spotless, friendly, spa lovely Breakfast fab and all great value Was 15 min on tram to old town which was fine as we were here 4 nights but if only here for 2 days perhaps better in town until know way round. Now I know area would still go here as no complaints.

Contras: No negatives

Prós: Spa very good

Contras: location a bit deserted as was hotel

Prós: Facilities, room and spa all fantastic, bar staff attentive and breakfast lovely as usual. Staff couldn't be more helpful, even ordered takeaway pizza for us when requested Location is quiet but easily accessible to Krakow centre via the tram and the staff are very knowledgeable in the local area and restaurants etc.

Contras: Breakfast a little expensive for the area but does have nice food and a relaxing atmosphere

Prós: Hotel muito confortável Bom design e decoração

Contras: Longe do centro e dos transportes públicos

Prós: O hotel fica a 15 min de carro do aeroporto e foi por esta razão que optámos por nos alojar aqui. O pequeno almoço foi muito bom. Era muito variado e até havia um cozinho a fazer omelete "personalizada" com vários ingredientes à escolha. Jantámos no restaurante e achámos que a comida era boa. A Sra responsável do bar era bastante simpática e prestável. A decoração do restaurante e áreas comuns é agradável. Existe parque de estacionamento pago para os hospedes do hotel.

Contras: Para um hotel desta categoria, achámos que o quarto era um pouco "pobrezinho". Não merece tantas estrelas ...

Prós: I had a short stay but everything was fine and the staff was helpfull.

Prós: The hotel was very comfortable. The reception staff was friendly und helpful. Location: 10 mins by bus to the "Jubilat" bus station (Wawel) and from here 5 mins to the city centre by tram.

Contras: The walls between rooms are too thin.

Prós: Breakfast and staff

Contras: Attached the picture of my room the day that I’ve arrived ....... and it was late so no excuses

Prós: Food good quality and inexpensive. Decent enough gym and pool

Contras: Not hotel problem but due to CV19 all hotel guests had to isolate in room for last two days with food delivered to room with nothing else in hotel open

Prós: Excelente atendimento! Equipe amistosa,comprometida,quartos confortáveis e limpos, excelente breakfast! Recomendo!

Prós: Clean hotel, easy check-in, check-in desk could provide us with valuable information

Contras: The bar had no atmosphere at all.. Also no tables to just relax in the bar (in the lounge there were, but it seemed the didn't serve there). Bar personel bad in english.

Prós: Exactly as expected

Prós: It is a very nice hotel with very friendly staff, good sized rooms a great breakfast and evening meals.

Contras: Stayed on the 3rd floor, at night it was a bit noisy because of air-conditioning units

Prós: Perfect for families with children.

Contras: everything was ok

Prós: All the staff we spoke to were really helpful and friendly. The reception team were brilliant and gave us a really useful welcome pack, which included a very good Krakow city guide. They had a shuttle taxi to take you in to the city centre for free, excellent. The meals were great and the restaurant staff did their best to get you what you wanted.

Contras: Nothing, it was all very good.

Prós: Preco, funcionarios

Contras: Pagamento do Parqueamento, nao tem sentido por ser um espaco sem acessos proximos

Prós: Bedroom comfortable, especially pleased with bed. Nice clean Hotel where everything just worked as supposed to. Handy for airport, but beware roadworks. staff friendly and help full.

Contras: Had problems with shuttle bus as we did not recognise the vehicle.

Prós: Great value hotel with very friendly and helpful staff. Free shuttle to city centre was a bonus.

Prós: A disponibildiade de alguns funcionários.

Contras: O hotel é velho. Desde o quarto à piscina e ao restaurante, parece que as instalações não sofrem uma resforma desde que o hotel foi construído - há algumas décadas. A rede Accor jamais poderia ter classificado aquele hotel como Novotel.

Prós: Longe do centro da cidade.A não repetir.

Contras: Os preços indicados são enganadores pois não incluem P. Almoço.Com PA o preço da estadia vai quase para o dobro.Paguei 12,50 euros por pessoa.Caro.

Prós: The room was nice and clean, new TV. Front desk staff was accomodating and speaks English.

Contras: Building looks like a converted communist era apartment compound (especially with the wire metal fence surrounding the building, Indoor pool was not heated and the attendant was really rude, 'play area' was for older children (not my 2 year old), parking was 40 PLN per night, breakfast was 50 PLN per person (not worth it), Restaurant food was overpriced (I paid about 30 PLN for 10 peirogies that were definately from the frozen food aisle), no restaurants within walking distance, toilet was in a separate room from the bathroom which was strange. Overall, not worth the price for families. Great if you have a conference, but I could've stayed in the city for the same price when you factor parking and breakfast into the cost.

Prós: The staff was friendly and very welcoming

Contras:

Prós: The bed and pillow were especially comfortable.

Contras: The restaurant and the bar were very expensive, and the hotel was far away from anything interesting.

Prós: Pequeno almoço

Contras: Helth Club fraco e sem sauna gratuita e banho turco.

Prós: Foi bom e prazer ficar no Conrad Hotel muito limpo e confortável com a equipe amigável.

Prós: Muito profissional e moderno

Contras: Viagem de táxi de distância do th atrações turísticas.

Prós: Boa localização para quem viaja de carro

Prós: Parking

Contras: Localização

Prós: I like the mini bar it is as convenient when I was hungry

Contras: No complaints

Prós: Do serviço de restaurante.

Contras: Do barulho/ressonância do ar condicionado que se mantinha e manteve mesmo desligado; Da luz de presença incomodativa - solucionado quando pedido.

Prós: Nice staff

Contras: Very uncomfortable pillows

Prós: Very clean and quiet room.

Prós: Food was good and staff friendly

Contras: I choose hotel because it had Jacuzzi but it was out of order for all our stay.

Prós: The breakfast was quite good. It was not huge but still enough variety. The staff was generally friendly and also able to answer questions concerning the city trip and planned activities. The beds were comfortable

Contras: What I did not like was that they forgot to replace the soap for the hands. When we arrived until we left we did not have any at all. The location is also not great as it is not in the centre of the city.

Prós: The rooms were comfortable and large. The staff were friendly and helped with our communication as they spoke English.

Contras: The only issue that I had was that we had to pay unexpectedly for underground parking. I was very unhappy to pay this unexpected charge, especially as there was no parking outside which meant we had no option. Why do we need to pay for underground parking, especially when we don't have outside parking available?

Prós: As instalação são antigas, estilo Luis XV, mas muito conservada e os quartos são muito charmosos. A localização e o café da manhã são excelentes.

Contras: A noite, foi difícil localizar o hotel.

Prós: Nada em especial para um 4*

Contras: Pequeno almoço. Pão fraco.embora muita variedade de frutas, cereais e doces

Prós: Helpful staff, underground parking, convenient location close to the highway.

Contras: The variety of food for breakfast wasn't that great.

Prós: Difficult to say what I liked regarding this hotel

Contras: Breakfast was dreadful. When I travel I like to have a beer in the evenings, however I sat in the bar on a Friday night from 9.00pm to midnight having a few beers rather than sit in my room, and not one other person came into the bar at any time during the night. Not the place if you travel alone.

Prós: Good location in the center of the financial district, next to the train estation and metro. The hotel is a bit old, but comfortable and clean. Good breakfast also.

Prós: We were really satisfied with this hotel.

Prós: Staff were very helpful, and we had a good nights sleep. Rooms were clean and tidy, reasonably close to the city centre and good value.

Contras: There was no English tv. Usually hotels of this size carry cnn and bbc world news.

Prós: Good staff, clean room, a set for tea - coffee making in a room.

Contras: No wifi internet, only cable connection which hasn't work.

Prós: Fantastic Rooms, helpful staff, great location, clean and tidy. Wonderful experience. Will definetly come back

Contras:

Prós: New, modern hotel. good location between airport and city center. Underground parking was perfect as it was snowing during my visit. Helpfull and profesional stuff, good breakfest, very clean and nice room with modern bathroom. A very good hotel, would recomend it.

Contras:

Prós: The hotel is new, everything looks very nice. Bathroom is modern and very clean, there was a tea table in the room. The staff was very friendly, one girl speak Russian very good, other- English. It is located on the highway, very easy to get by car, but not easy if you don't have a car.

Contras:

Prós: The one advantage is that it is brand new

Contras: The meal was poor,the room was not cleaned.

Prós: Friendly staff, clean and comfortable rooms with a lovely breakfast.

Contras: Nothing to dislike lovely hotel.

Prós: the room was comfortable

Contras: in the first day the breakfast was served in a meeting room that was used for the breakfast because the main breakfast room was used for a conference the sitting arrangements therefor was not appropriate

Prós: nice and quaiet

Contras: bed sheets

Prós: Room was good cleaners very good nice use of pool in sister hotel

Contras: Bar staff and restaurant staff very abrupt to the point of being rude reception staff very nice no English TV channel no food available 24/7

Prós: Friendly and helpful staff

Prós: O acesso a tudo o preço era bom

Prós: Pequeno almoço diversificado

Contras: à chegada foi referido que poderia jantar, último pedido até às 21h45. Sentei-me às 21h35 e apenas veio uma funcionária atender às 21h50 referindo que o restaurante já tinha fechado, teria que pedir no bar. Mudei para o bar e afinal só tinham Sopas para pedir... após ter reclamado várias vezes acabaram por servir um prato no restaurante. A qualidade do prato era baixa. Pequeno almoço até às 10h mas às 9h55 as funcionárias começam a retirar o buffet... simpatia 0 Estacionamento ao ar livre ao preço de coberto Não parece um Hotel de 4*... Não voltarei

Prós: O café da manhã é bem servido com muitas variedades, o quarto é bem confortável e os funcionários são bem atenciosos.

Contras: De ter que sair de um hotel pro outro pra ir na piscina.

Prós: The breakfast

Contras: The floor at the room was damaged

Prós: Simpatia dos funcionários do checklist in/out. Limpeza e tamanho dos quartos.

Contras: Pouca informação no acto de check in, o comando da TV não funcionava.

Contras: Cama muito pequena

Prós: It was a very modern hotel and comfortable. The breakfast had a good variety.

Contras: The wireless internet only worked in the lobby and not in room. The parking was a little expensive.

Prós: The service and the quakity if the staff along with the cleranliness were the main appealing objects

Contras: The only thing i didnt like abt the hotel is that they dont have a room service. if u need anything u have to go downstairs i mean this doesnt suit to the hotle. people wana stay in there room and order drinks bt as u dnt have room service its bad.

Prós: Breakfast was good.

Contras: Far from historical center. But bus connection was good.

Prós: Arrival was well prepared as we booked via Booking.com. Breakfast buffet was excellent. Dinner was very good and certainly payable. Nice air conditioned rooms.

Contras: An evening stroll near the hotel premises is not so very interesting and pleasant. The centre of Krakau is close by and very pleasant. regretably not in walking distance

Prós: Coutesyu of staff and helpfullness particularly transport in a difficult time in Krakow due continuous rain and flooding

Prós:

Contras: When we stayed at the hotel, there was a big group of young people, and at breakfast time there wasn´t enough food, like milk, bread, juice...

Prós:

Contras: there were only Polish tv channels in the rooms

Prós: Very helpful staff who are prepared to take time to give information about the city. They printed maps and timetables of of the internet without being asked to and at no charge.

Contras:

Prós: price,good breakfast,staff

Contras: wireless signal low in the room

Prós: good staff, clean and comfortable room, tea set in the room=) if you want you can make tea or coffe

Contras:

Prós: Relativo isolamento e facilidade de estacionar o carro.

Prós: Custo benefício. Café da manhã. Depósito de bagagem.

Contras: Não gostei da limpeza do quarto. Não havia tolha de piso. Sabote disponível era bem ruim.

Prós: Cheap budget hotel The view was okay Reception staff were very helpful And they had a table with stuff on we could use if needed ie kettle and iron

Contras: Beds were not the comfiest but there okay Only one tiny radiator in the room so we did get cold quite often Only one plug socket in the whole room

Prós: Gostamos muito do hotel. Confortável e um ótimo custo-benefício.

Contras: Um pouco longe dos principais pontos turísticos.

Prós: Todo pessoal muito solícito e simpático

Contras: Falhou a reposição de sabonete. Esqueceram dos dias seguidos.

Prós: Boa relação qualidade preço.

Contras: Pequeno almoço com pouca variedade, não compensa o preço. No centro da cidade encontra-se estabelecimentos mais baratos e com maior qualidade e variedade para tomar o pequeno almoço.

Prós: Great location - quiet neighbourhood.

Prós: Nice clean hotel. It is a budget hotel and that is what you pay for.

Contras: No kettle in room but again it is a budget hotel

Prós: Cama confortável. Funcionários simpáticos.

Contras: Casa de banho com cheiro a urina. Apenas dão 1 sabonete e 1 toalha. Há falta de secadores do cabelo, quando pedi nao estava disponível.

Prós: it was a cheap room, the staff at the desk was very friendly and helpful.

Contras: The place was a bit noisy, especially noise from cleaning was bothersome sometimes-- especially because they started early.

Prós: Havia um bom número de tomadas no quarto e a internet era veloz.

Contras: Muito longe de tudo. Não há distância que possa ser vencida por mera caminhada. Os quartos tem péssimo isolamento acústico, frio acordado inúmeras vezes por gente no corredor e no andar de cima.

Prós: Internet connection, reception

Contras: No shampoo, tv does not work, no place for dresses

Prós: It was a 15 minute car drive from Kraków airport (we went with a taxi and paid aprox. €22.- / 98 PLN / $25.-). The check- in was easy, the staffs English was quite good and the room was easy to find (check in room with a card). We booked a single room with one double bed and had our own bathroom. Everything seemed clean and tidy. We had a big window with two roller blinds (one which blacked out the room and the other one for decoration). The wifi was really good. There were two grocery stores nearby (+- 5/10 minutes by foot). There was also a bus- stop nearby.

Contras: The mattresses were pretty hard and the duvet was super thin. Although we did not experience being cold, we could imagine that if you are coldblooded this duvet would not be enough to keep you warm. (We booked in February) When we were laying on the bed watching a movie on our laptop, we would catch a whiff of canalization two or three times?! Not sure where the smell came from (our window was closed and the bathroom did not smell). Budget here really means budget; there were no toiletries other than two little squares of handsoap, and two paper cups. There also was no kettle for coffee or tea. No recommendation for a longer stay (we stayed one Night). There were no sockets close to the bed. You can only enter the building from one side, you have to go around the building to get to the main street.

Prós: Perfeito de muitas maneiras. A equipe sabia das coisas, a localização foi fabulosa, conseguimos ir andando para os pontos turísticos e restaurantes. Hotel impecável, a comida no restaurante foi acima da média.

Contras: Nada

Prós: Very friendly hotel clean and great location Would go again

Prós: Localização

Contras: Falta de canais de televisão como ARD e ZDF

Prós: Great as usual. Service is absolutely perfect. Breakfast was wonderful.

Prós: Quarto e banheiro espaçosos,café da manhã excelente.Funcionários atenciosos.Boa vedaçao acústica.Localização excelente

Prós: great location beautiful view of Wawel castle from the room helpful staff

Prós: The bar was amazing.

Contras: N/A

Prós: Very good location, high standard of rooms, would recommed this hotel

Contras: Rooms were very warm at night, food and drink was quite expensive.

Prós: Location OK, breadfast OK, room OK

Contras: It took minutes to get hot water while taking shower, while queuing into check-in another desk was opened only for Lufthansa crew and we already in the queue continued waiting (it took long time, lady in the reception was not able to use computer), minibar was not filled up

Prós: Localization of the hotel is really good, just couple of minutes walking to the City center as from the Castle.

Contras: Price of the breakfast is very, very expensive, better take the breakfast outside, at the center you have really nice places much more cheaper.

Prós: Hotel staff introduced a very nice restaurant near the hotel.

Contras: Nothing.

Prós: good hotel friendly staff excellent location would reccommend hotel to friends

Prós: Hotel funcional, asseado, com boa localização

Prós: atendimento. Instalações

Prós: localização, facilidade de estacionamento, facilidade de internet e atendimento

Contras: nada a comentar

Prós: staff muito simpatica, disponivel conforto e local excelente

Prós: Tudo foi muito bom, localização , atendimento e preço.

Prós: da localização

Contras:

Prós: close to city center

Contras: WIFI doesnt work (only cable, 20cm, does); no complimentary express-coffee in the morning(others in same city offer it); too expensive bar; one small shampoo bottle for two people for two days (not replaced); old TV under a crystal; this is not a 5 star hotel really. And they tried to charge more than what agreed.

Prós: Great break in Krakow - hotel great rooms very spacious loads facilities only disappointment pool was cold for us but still managed a dip! Breakfast plentiful - staff helpful great location for mini break would highly recommend

Contras: Pool a bit chilly !

Prós: Tudo

Contras: Ter ficado apenas 1 dia

Prós: Clean, good facilities.

Prós: The Breakfast is excellent with a wide choice of healthy options and delicious not so healthy. The Spa and Pool and also excellent but most of all the Staff are friendly and helpful. However if you are using public transport the Location could not be better connections to everywhere just a tiny walk up the road. One last thing a modern shopping centre 3 minutes walk away, perfect!

Contras: The room layout

Prós: Excelente hotel, super limpo e bem decorado.

Contras: A piscina e o sauna eram pequenos.

Prós: Breakfast buffet was great Room was clean and tidy Staff were friendly Massages were great as well

Prós: Restaurant served delicious food, friendly and helpful staff at the reception. Good location.

Contras: Lack of water on arrival day, extremely expensive hotel car park - 40 zloty per day, all hotel attractions were under maintenance on that timer so couldn’t use.

Prós: The property was much bigger and offered much more than expected. They even have a sightseeing tour bus of Kraków, a spa, a salon, and 2 restaurants. The decor is to a high standard and the lobby presents like a pricier boutique hotel. This hotel is CLEAN! Not only was the room spotless, but every public area was totally clean and neat too. Even the children's play area! The pool was clean and the water was heated to the perfect temperature. The jacuzzi was awesome! Changing rooms, showers and lockers were also available. A receptionist was on hand to provide towels too. The included breakfast was served in a HUGE, beautifully decorated dining hall complete with tablecloths and place settings. The breakfast options were what you'd expect of a restaurant with many options. Fresh juicy fruits, eggs, bacon, pancakes, several different meats, lots of different salads and breads. This was far more and far better than a basic continental breakfast. And it was all delicious! We had an issue with our room lights and someone came within 5 minutes and fixed it. The staff was friendly and polite, as could be expected at a 5-star property in New York or London. The room was comfortable and well decorated with a great view of the river.

Contras: Major negative - no iron in the room! Guests are required to give the clothes to the staff for ironing service, and the up charge is steep. It cost around €20 for a business suit. I really did not like that and it was the very first time I have ever seen a hotel not provide the option to just get an iron and press your own clothes. It takes a few hours so I was lucky to call early. It was rather easy to hear people in rooms next door, especially when they spoke loud. Also, there were travelers with kids and those jerks had the kids running around and jumping up and down until maybe midnight, which could also be heard in the room. The sound proofing could be better. However, I would absolutely stay at this property again and recommend it to friends and family! They seem to have brisk business especially with international tourists and they deserve it!!

Prós: For anyone who likes to explore on foot.. River walk , within 10 mins of old Jewish Quarter , Kasimiertz, Schindler factory museum is direclty across river. Nice direct walk to town centre and castle. Spa facility is good. Staff very helpful Breakfast staff excellent , working a busy area offering plenty of variety of food / drink.

Contras: New build concrete construction therefore inevitable sound proofing issues.. I had someone pacing floor in room above in the early hours.. I suggest if you are a light sleeper, carry a set of ear plugs.. I sleep deeply so didn't bother me that much but you will hear people entering the rooms either side of you and toilets flushing. LIGHT SLEEPERS : EAR PLUGS

Prós: Great pool great location very clean

Contras: Breakfast only scrambled eggs on display

Prós: A equipe foi excelente, simpática e agradável. O hotel era muito limpo. Os restaurantes eram de primeira.

Contras: N/A

Prós: Excelente localização, equipe acolhedora e camas confortáveis! Um + em todo o redor.

Prós: Excellent hotel from top to bottom, I would definitely recommend to anyone traveling to Krakow. Great location, just outside the old-town ring. Easy walk to many areas and attractions. Supermarket just down the street, too. Wonderful staff as well.

Contras: I was disappointed that the in-room wifi was not free, but sadly, that seems to be more and more common.

Prós: The hotel was great staff very friendly and helpful breakfast was amazing choice wonderful and very pleasant to sit and relax over breakfast. would definitely come back The beds were very comfortable

Contras: Very happy with service in the room the only thing I think could be improved the teabags and no cookies or biscuits in the room also we don't like uht milk fresh milk would have been very nice and some hot chocolate sachets not the best room for a view but that wasn't that important

Prós: Very central to the old town but beautiful view of the river and the castle

Prós: Equipe muito prestativa desde a recepção ao serviço de quarto. hotel bem localizado próximo ao centro histórico bem perto do castelo.. otimos restaurantes.

Prós: Localização

Contras: Atendimento, restaurante

Prós: A 10 minutos do centro a pé numa zona tranquila Junto ao rio e com vista para o castelo. Pequeno almoço razoável

Contras: Pequeno almoço pode melhorar

Prós: Great location and helpful staff.

Contras: Curtains didn’t close properly and the bathroom extraction fan was poor which were small annoyances in an otherwise pleasant stay.

Prós: Everything

Contras: Nothing

Prós: Quarto e localização.

Contras: Recepção, pouco atenciosa. Piscina - água fria. Casa de banho - digna de um hotel de três estrelas. Alugam um restaurante para eventos, ao lado dos quartos, no quinto piso, impedindo o descanso.

Prós: Room and bathroom very clean and comfortable. Hotel staff friendly and helpful.

Contras: Cost of breakfast buffet and room internet.

Prós: Location

Prós: Everything was outstanding....i will stay here again for sure

Contras: N/A

Contras: Early closing time of bar. This is supposed to be upmarket

Prós: the staff were absolutly wonderful, really friendly and helpful. they recommended a thai resturant for us and it was great. the hotel was immcaulate and the rooms were cleaned everyday to a very high standard. would definately stay here again

Contras: the hotel food was too expensive because we had brought our one yr old son and it would have been too extravagant for his taste, also the resturant beside the hotel called someplace else was digusting.

Prós: o conforto do quarto, a distancia aos lugares de interesse,

Prós: Por favor escreva pelo menos 15 palavras

Prós: A localização é muito boa, os quartos são ótimos e o café da manhã também era excelente!

Prós: location / good buffet breakfast / attractive, efficient courtyard design of hotel facilities

Contras:

Prós: Excellent yet unassuming service from all staff. Very comfortable bed and pillows. All needs considered.

Contras: I was disappointed that there were no slippers in the room this time where on my visit last year there were.

Prós: Walking distance to most sites. Very good variety of food/eateries within the hotel. Small but nice swimming pool.

Contras: No hot tub; rather hefty charge for late check-out

Prós: It was very pleasant

Contras:

Prós: Excelente localização e hotel novo e bonito!

Contras: Nada.. tudo ótimo

Prós: The hotel location was excellent the breakfast and service was excellent ,the room was superb and very comfortable .

Contras: Nothing could of made our stay any better ,all staff we met were very friendly and helpful

Prós: acahei excelentes. Pratos quentes a pedido permite mais qualidade e mais frescura

Prós: Funcionários muito atenciosos. Quarto bom, banheiro e chuveiro ótimos mas a cama muito pequena para o nível do hotel. Limpeza magnífica. Amei a parte da piscina e sauna. Muito Boa.

Contras: Quarto poderia ser maior para o preço cobrado.

Prós: Really nice boutique, modern hotel, with great access to the city square. Amazing pools and spa facilities, with kind and helpful staff.

Contras: I was overcharged for the spa treatment I had, and had to phone them back up once I had left the hotel. They quickly corrected their mistake. But with transaction and FX fees it also cost me.

Prós: Location, cleanliness and facilities

Prós: The spa is amazing!

Contras: The shower went from hot to cold a lot

Prós: The staff went above and beyond. My partner required medical assistance, which was unexpected, and the staff were brilliant. Thank you.

Prós: Localização , hotel aconchegante, área da piscina e spa, equipe muito atenciosa

Contras: A temperatura do chuveiro não é regulável e oscila durante o banho , às vezes muito quente e outras fria

Prós: Fabulous location Really modern and clean Amazing breakfast

Contras: Our room was a little cold, we did say and got given some extra duvets.

Prós: Located centrally to the main old town square, food in hotel shop/cafe and restaurant very good

Prós: Da cortesia e do Spa

Contras: Podia ser mais amplo

Prós: Very clean and polite staff always willing to help. Good value for money. Would definitely recommend

Prós: SPA was very disappointing and the main reason for booking this Hotel. Could only access it from 4pm untill 11pm and there was a charge of 45 zlotys each. Jacuzzi was cold and so was the swimming pool. wasn't able to get a massage, reception contacted an external company to do it but wanted to do it in our Room and not using the hotel spa facilities so we cancelled. Breakfast was okay, staff where helpful and nice people. Overall Hotel was good , nice and clean just ashame about the SPA as it looks really good but doesn't live up to expectations.

Contras: SPA was poor.

Prós: Bed was good.

Contras: Small badrooms, baths only in appartments. Carpet all over the place. Spa & fitness was not included in the price. Not a 5star experience to see so much carpet. Wifi was not usable. I can work with slow wifi but sending a message with a mule was faster

Prós: The hotel is well located, near the main roads and easily accessible. As the airport is very close you need to be prepared for some noise from landing aircraft (even with close windows you can hear them). Parking is next to the hotel entrance and needs to be paid separately. The hotel is near the city center (not a walking distance) just about a few minutes by car. There is also a lot of possibilities for shopping and fast food around the hotel.

Contras: The chek-in procedure did not go well. There was only a single lady, in stress trying to check-in 4 guests arriving at same time. This also affect her friendliness. The SPA is fine for only a short visit - max. 1-2 hours. The jacuzzi was with cold water, saunas have glass walls, so lot of hot air is going out. The pool is available, but only outside and cold. Slippers you find at the room are just for passing the corridors, watch out slippery areas with them. The bed was not very comfortable, for this kind of hotel, would expect better mattresses.

Prós: Hotel was clean, staff were generally nice

Contras: Room was outdated, no sockets next to bed, bed was 2 singles pushed together with 2 small blankets (one across each bed), we expected a double bed.... Wifi was very poor. Breakfast had very limited options and they got our breakfast orders wrong. Wasn't what we'd expect from paying for a 5* hotel.

Prós: Excellent location if you are by car or by plane.

Prós: The luxury of the room I stayed in.

Contras: No

Prós: Recepcionists very kind and willing to help

Prós: Desk clerk was friendly though not empowered to serve customers

Contras: One of the 5 illuminated stars on the drive through canopy was burned out. This should have been a warning. It was advertised with an airport shuttle but there was only an expensive taxi. Cleaning people trumping desk clerks is always a bad sign.SUV sized hair dryer had no power and the AC barely put a dent in the warm summer night's temps.

Prós: Our stay at the Crown Piast hotel and park was real luxury. The surroundings were lovely, the staff friendly and helful and the hotel clean, modern and well kept. The food was very good and all good value for money. Although it meant a short taxi ride into town it was a haven away from the hustle and bustle.

Prós: The garden and the location setting.

Contras: Asked for a non-smoking room and eneded up with smoking room.

Prós: The breakfast.

Contras: The matresses in the rooms were made of foam, you had to pay for use of the facilities, the rooms were not of five star quality, the air conditionting did not work effectively, there was no swimming pool. This was not a five star quality hotel, it more resembled a mediocre three star. Rooms and general areas are in need or urgent upgrading.

Prós: Atendimento da equipe de recepção.

Prós: Very friendly staff, good breakfast, short taxi ride to the City Centre (15 Zloty = 4 Euro).

Contras:

Prós: Very brief stay but staff were very helpful

Contras: Drive into the hotel looked poor

Prós: Relaxed athmosphere, friendly staff

Contras: no

Prós: The three of us really enjoyed our 4 night stay at Golden tulip. Location was great really central for any direction you wished to go. Breakfast offered a wide range of food and drinks. The hotel was very stylish and modern appearance to it. It was very comfortable and rooms very clean and well made up. Very handy to have a drink in the cocktail bar and play with the games provided on the tables. Staff very approachable and always someone available in reception. Helpful that the hotel booked our transfers from and to airport and also booked the concentration camps for us also and the driver came right into reception to get us.

Contras: Nothing needs changing from our point of view. Perhaps would of liked a hot chocolate option on the hot drinks machine but this is not a necessity.

Prós: The breakfast was nice. location was ideal for us - found a brilliant bistro opposite hotel together with a craft pub next door! perfect. Excellent value for money

Contras: Personally I do not like coffee from machines but I managed to overcome by sticking to expresso coffee. Currently there is roadworks outside the hotel as they are installing trams = do not let this put you off as you can easily access the hotel.

Prós: Bom pequeno almoço variado e com reposição rápida e eficaz.

Contras: O hotel não tem culpa mas os acessos estão muito condicionados devido a obras nas ruas adjacentes o que obriga a dar uma "volta" imensa para quem tem carro para poder aceder ao hotel.Para piorar a situação o GPS naturalmente não tem essa informação e assim é partir um pouco à descoberta até conseguir chegar à garagem do hotel.Esta é uma situação transitória que em breve espero esteja resolvida.As almofadas eram muito "baixas" tornando-se desconfortáveis.

Prós: Excellent location, very central, staff really helpful ad great choice for breakfast. Arranged all our tours through the hotel. So efficient.

Contras: No atmosphere in bar

Prós: Modern hotel. Good location, comfortable and clean. Staff very friendly. Great cocktails in the hotel bar

Contras: The road work outside the hotel

Prós: Bem localizado, óptimo pequeno almoço, os funcionários muito prestáveis e simpáticos. É um hotel moderno. Localizado mesmo no centro bairro judeu.

Contras: Não houve nada que não tivesse gostado, mas os quartos poderiam ter toalhas e lençóis mais novos, percebia-se que já eram bem usados.

Prós: O pequeno almoço era excelente, os quartos grandes e muito confortáveis. Havia nas redondezas múltiplos restaurantes e bares muito bons. A 10 minutos a pé do centro da cidade, ficámos muito bem instalados!

Prós: Excelente hotel numa localização muito boa! Os funcionários são bem prestativos e o café da manhã é sensacional.

Contras: O colchão é muito mole, tornando a cama um pouco desconfortável.

Prós: A comodidade, simpatia dos funcionarios, e excelente pequeo almoço.

Contras: Gostei de tudo!

Prós: Localização do Hotel muito boa, ao lado da estação central de trem e do principal shopping da Cidade. Café da manhã muito bom. Quarto confortável.

Contras: Sem reclamações

Contras: on the first night there was a drunk guy lying in front of the elevator which was slightly scary.

Prós: Good location but not really in heart of the city. Opposite side of the road is a big shopping center which is good for shoppers. Modern facilities.

Contras: Costly bar. The location advertised as central but it is not really. It is close to reailway station but not for the historic city.

Prós: Great location to everything. Comfy bed and unbelievable value for money

Prós: Helpful staff, clean and delicious breakfast.

Contras: N/a

Prós: Great location, and very welcoming staff.

Prós: Great located hotel for exploring Kraków. Only a short walk into the old town and the main shopping centre is directly across the street. It was very clean and well decorated. All the staff were friendly and I’d definitely visit again.

Contras: Can’t really fault anything

Prós: Everything

Contras: Nothing

Prós: Bom tamanho do quarto. Banheiro bom. Tudo limpo. Cafe da manha excelente

Prós: Nível Hilton de serviço e conforto

Contras: Longe do centro da cidade, mas facilmente acessível de carro ou de táxi

Prós: excellent breakfast,clean and comfortable room

Contras: all was good ,no problems during our stay

Prós: Full professional and excellent approach to safety in pandemic situation.

Prós: Gostei do quarto, considero confortável e espaçoso para quatro pessoas. Gostei da limpeza.

Contras: Detestámos o cheiro intenso a comida que se sentiu ao longo dos dias logo que saímos do quarto para o Hall dos elevadores. Insuportável o cheiro a fritos! Também não me agradou a falta de profissionalismo de uma das recepcionistas que não se interessou por responder às questões que lhe colocamos sobre a piscina.

Prós: Breakfast

Contras: Good with the car but a bit far from central part. 5-10 min walking from tram station

Prós: Hotel bem cuidado, café muito bom, funcionários atenciosos

Contras: Faltou uma banheira no quarto.

Prós: Hotel sensacional! Quarto grande, café da manhã excelente, atendimento excelente

Prós: Very comfortable queens double bed. Very clean bathroom. Plenty of good options for breakfast even if you come at a quarter to 10.

Contras: 1. the lobby bar closes at 11pm so due to lack of room mini bar we were not able to have a drink after returning at 11:30... 2. walls at passageways need renewing

Prós: Os funcionarios sao extremamente atentos, nos adiantaram até o nosso check in.

Contras: A agua mineral que nao é culpa deles

Prós: Comodidade e simpatia dos funcionarios

Contras: Num dos dias esqueceram-se de limpar os nossos dois quartos. Nao pode acontecer!!!!!

Prós: It was nice stay there and enjoyed

Contras: localização

Prós: A localização era ideal perto de todos os locais de interesse possíveis de fazer a pé. Apartamento simpático, espaçoso com as comodidades adequadas a uma permanência curta.

Contras: A cama poderia ser melhor.

Prós: All

Contras: Nothing

Prós: O pequeno-almoço era bom, a decoração muito bonita e o mobiliário moderno e confortável. A localização do hotel é ótima, muito perto da praça central e com acesso a restaurantes e bares.

Contras: Entraram no quarto embora tenhamos colocado aviso de que não queríamos. Era bom também que houvesse possibilidade de trocar as toalhas sem pedir limpeza do quarto.

Prós: Everything about the hotel is perfect, 2nd time we have stayed there and won't be the last

Contras: Fantastic location; 60 second walk to the main square!!! Beautiful hotel.

Prós: Localização.

Contras: Quarto muito claro, poderia ter um black-out nas janelas. Precisa ter uma saboneteira no box e um espelho na parede.

Prós: Pequeno almoço e localização assim como a cordialidade da recepção.

Contras: A casa de banho, banho e sanita separadas foram construídas para crianças. Impossível um duche!!!!! Assim como estar na sanita e fechar a porta. Muito mau, a rever. Quarto frio com aquecimento a menos.

Prós: Localização.

Contras: Embora tudo muito bonito e singular, o piso de madeira faz barulho quando se caminha. Escuta-se o barulho do apartamento de cima quando caminham também. Registro também a demora em servir o café da manhã (não café, pão, geleia etc, mas a segunda opção, tipo omelete). As atendentes na sala de café são pouco simpáticas, já as da recepção são muito atenciosas.

Prós: the jacuzzi and the high ceiling.

Contras: the tiny toilet and the fact that is just next to the jacuzzi

Prós: A localização é otima, a 200m da Praça Principal, em 15m a pé facilmente se chega á estação de comboios e autocarros. Rodeado de restaurantes, bares , lojas, igrejas e museus.

Prós: Conforto assegurado e localização excelente.

Prós: Very clean and the room was beautiful and bright. The staff were very welcoming and friendly. A staff member booked our excursions for us and she was brilliant, helpful and went beyond her means. We were very grateful sorry I can’t remember her name. The location was so good, literally around the corner to the main square. So cheap and worth the visit.

Prós: Good hotel, place and personnel

Contras: Nėra.

Prós: The hotel was centrally located, clean and comfortable.

Contras: I felt that for what I paid to stay breakfast should have been included in the price. Even so I would certainly recommend the hotel.

Prós: The breakfast was extremely good as were the staff in reception and our room cleaner.

Prós: The room was lovely, location excellent and the staff were very helpful, would definitely recommend to friends and family.

Contras: Jacuzzi wasn’t big enough for the amount of people wanting to use it

Prós: Great location and walking distance to main square and Wawel Castle

Prós: Breakfast with many healthy food.

Contras: I booked executive room but this mini room what i got i cant consider as executive room. When i checked in all rooms on my hallway were marked on the entry door as "EXECUTIVE ROOM" only my room, last on the hallway was without any sign.

Prós: Great rooms with comfortable beds, great stay.

Contras: Nothing

Prós: Location, lighting, confortable bed

Contras: A bit used interiors, 15eur breakfast

Contras: Temperatura de água da piscina - 27ºC, muito fria. Falta de organização dos funcionários no pequeno almoço, constante falta de alguns alimentos que faziam parte do pequeno almoço e mesas sem talheres e guardanapos. Nas ultimas 2 noite constrangimento enorme no 2ºpiso, onde fiquei alojada devido a obras em todos os quarto do piso, exceto nos poucos que estavam ocupados...... inadmissivel. Ficamos alojados durante 7 dias, entre 28-12 e 04-01, quisemos (no dia que chegamos) reservar jantar para 2 pessoas na noite 31-12 e informaram-nos que já não seria possível porque tinham uma festa, sem ter o cuidado de questionar os clientes se pretendiam fazer reserva para essa noite.

Prós: The hotel was clean and the staff were very friendly,the location was good and not to far from the old town.

Prós: Localização, conforto, refeições e piscina.

Prós: Os funcionários eram simpáticos e prestáveis.

Prós: proximity to sites of interest

Contras: poor location due to very busy main road that has to be crossed to go anywhere, this was not mentioned in any hotel info that we saw, only on the last day of our 5 day stay did the reception tell us that if we walked 500 meters we could cross by an underpass rather than playing chicken across a 6 lane highway !

Prós: Staff efficiency and friendliness. Very clean rooms. Pool facilities were excellent, and not crowded. Reasonable bar prices.Would happily return to this hotel in the future.

Prós: A new, very modern hotel, ideally located to visit Krakow. With a view to the river Vistula and Wawel castle, 10 min walk from the center, offers an ideal place to stay and rest, a bit apart from the crowd of downtown. You can take nice walks along the river and it is situated a breath away from the castle. The rooms are spacious and clean, well airconditioned and quiet. Amenities available, staff very helpful with good English, easy check-in/check-out, they let us stay in the room in the afternoon until our departure time.

Contras: Although the breakfast was very good, its menu was exactly the same every morning. Very dull for people who stay there more than 2 nights, like us. They should have at least 3 different menus for breakfast.

Prós: we used the leisure facilities to break up the day walking around Krakow, we relaxed in our rooms and felt very comfatable. We used the restraunt 1 night when the weather was poor and was very satisfied, as with the bar before retiring to bed.

Contras: ice making machine could be upgraded.

Prós: The room was spacious, and always very clean, the reception personnel was always helpful. They all spoke good English. The view from the front rooms is great. The Wawel castle and the river give a nice feeling.

Contras: The hotel is situated in an area which is a bit far from the center (about 30 minutes walking distance). The breakfast is excellent but hideously expensive. Probably because they know that the guests have no choice... better take a taxi to the center and have your breakfast there! The room air condition was very noisy, but the cooling was rather weak.

Prós: very pleasant staff, lovely breakfast, good comfortable room

Contras:

Prós: Hotel was excellent, due to our flight being early we arrived a full two hours before check in time of 2pm and we got access to our room straight away! Some reviews mention that the hotel is too far from the city centre, this is simply untrue, max 10 min walk through what always felt a very safe area we found the distance to be perfect. Hotel staff were very helpful at all times. The buffet breakfast was also excellent and good value when included in room rate. Overall a very pleasant experience.

Contras:

Prós: Liked the pool, jacuzzi and gym. The breakfast was lovely too and the staff were very polite and helpful.

Contras: I did think it would be a little closer to the Square in the centre of Krakow. It was handy for Wawel Castle but not handy for the square.

Prós: Food, cleanliness, room

Contras:

Prós: Everything was as expected from a Novotel hotel. Friendly and helpful staff, clean room and good location. Room had a great view.

Contras:

Prós: Localização! Valor para o dinheiro! A equipe é extremamente acolhedor!

Contras: Não oferecem vinho aquecido no bar: (

Prós: The hotel is in a great location. It is very clean and modern. Rooms are very good and the beds very comfortable

Prós: Localização Espaço nos quartos Limpeza

Contras: Foi-nos negada a possibilidade de tomar peq almoço antes das 07:00 e depois vimos muitos hóspedes no recinto à hora que solicitamos. Os lanches que nos deram para substituir eram paupérrimos .

Prós: Café da manhã bom. Quarto bom mas muito quente (fomos no verão e não havia ar condicionado). Os quartos de frente recebem sol durante todo o dia. Localização ótima. Muito próximo da praça principal.

Contras: Equipe do restaurante não tem paciência suficiente para atender turistas.

Contras: They didn’t have a free parking

Prós: Muito central e com boas comodidades. Pequeno-almoço muito bom.

Contras: Barulhento o exterior por causa de discoteca e no interior com grupos de jovens.

Prós: Apartamento espaçoso

Contras: Não tem ar-condicionado e nem cofre no quarto

Prós: Very friendly staff, rooms very clean, tasty food.

Prós: Hotel confortável, quartos amplos e muito limpos, funcionários muito simpáticos. Muito próximo da praça principal.

Prós: * I booked it the very last minute and arrived after midnight and there was staff ensuring 24/7 reception * Good location i.e. close to the old town and within walking distance from the MDA (coach station) and the Cracow main railway station.

Contras: * The room was cold during the night despite the advice received from the front desk to uncover the heater which was set to maximum (as it was partially covered by curtains).

Prós: O Hotel está bem localizado.Os funcionários muito educados.Em questão de limpeza muito bom .Optimo ambiente.

Contras: O pequeno almoço muito pobre,faltava muita coisa e demoravam a repor.O pão estava muito duro ,via se que não era do dia e o Iogurte estava numa taça grande com uma concha,não havia potes individuais, que achei falta de higiene,pois todas as pessoas mexiam.As refeições podiam ter mais qualidade.

Prós: Very clean, lovely new reception area. Bedrooms large and nicely decorated.

Contras: Staff not the cheeriest, but were helpful - good service, but not service with a smile :)

Prós: Nice clean rooms

Contras: Shower could of been slighlty bigger

Prós: weather was cold wen we went and the hotel was lovely an worm and the staff wer very helpfull and nice to us!

Contras: the food! there was to many things we didnt like on the breakfast buffy. we would of been happy with a bit ov toast and beens but that wasnt there. dont get me wrong we both tryd what was on offer but just didnt like it. it didnt bother us to much as we like to eat out anyway.

Prós: Location was excellent for all major aspects of Krakow. Breakfast was good, Bar prices reasonable and meals in restaurant ok. Beds comfortable and room facilities good enough for a short break

Contras: Very little atmosphere in Bar or Restaurant. I think they have tried to go to simplistic and it comes across a little sterile. Being British, could have done with tea and coffee facilities.

Prós: good location

Contras: none

Prós: business trip so did not have time to really enjoy the facilities this time

Prós: Very convenient for the old town and restaurants

Prós: da localização

Contras: É um hotel utilizado por grupos excurcionistas , o que ocasiona grande balburdia de manhã ao p.a.,e ao fim detarde, assim como uma rotação quase diaria de grande parte dos clientes.

Prós: Localizaçao

Contras: Nao

Prós: Atendimento, higiene, localizaçao e simpatia dos funcionarios alem da localizaçao.

Prós: O sossego à noite.A vista que tem sobre a avenida que se situa em frente da entrada principal e ainda o bar do exterior.

Contras: Não

Prós: Pequeno almoço variado. Excelente localização, a 5 min do centro.

Contras: Sem ar condicionado. Tinhamos solicitado um lugar de estacionamento, mas tal pedido não tinha sido considerado. Não mostraram mt interesse em ajudar a resolver o problema.

Prós: It was ideal and so near the centre. we were able to book trips to the salt mines etc through the hotel which was great. The hotel was warm and clean and staff were friendly. I hope to stay there again.

Contras:

Prós: the location being near the railway station. Room was good. The breakfast was good.

Contras: No tea and coffee making facilities in the room.