Voos para Cracóvia

Prós: The crew was friendly and willing to serve.

Contras: Seat could have been more comfortable (it is thin) and more space/pitch between the rows of seats.

Prós: Inflight services

Contras: Delayed flight, missed connecting flight due to that. On the ground staff should have better coordinated from arrival to boarding of next flight. Chaotic and short staffed security personnel at Frankfurt airport. Overall a pathetic experience

Prós: Friendly, quick and efficient crew! Great food too!! My favorite part when in Houston, Texas my starting point, was that I never had to do the self check in, y’all actually had “real” people going the job!!

Contras: Boarding in order, by the seat numbers. That’s the only thing y’all can improve on. It was my first time booking with Lufthansa, and I will definitely book with y’all again.

Prós: Nothing!

Contras: Racists bastards!

Prós: All was Good, no special negatives.

Contras: Not worth my time to comment.

Prós: The food and very professional and friendly service.

Contras: Nothing.

Prós: Swiss is my new favorite airline.

Contras: Nothing bad to report. Book Swiss!

Prós: The crew were friendly, helpful, and attentive. I'd love to fly with them all the time

Contras: The business class seat felt a bit claustrophobic when in lie flat mode

Prós: The crew on this flight were excellent. Friendly and professional. Attentive and patient.

Contras: The food needs major improvement. What has happened to Lufthansa??? Other people I know on different flights also have big complaints about the food.

Prós: The crew on this flight were excellent professional and friendly. They were also very patient. The best part of the trip.

Contras: The food needs major improvement. What has happened to Lufthansa??? Other people on other flights with Lufthansa complain bitterly about the food. It has gone down hill. People should not be dreaming of Virgin Atlantic food while on a flight with Lufthansa!

Prós: Crew was nice

Contras: The aisle between seats is too small. There is barely any room for a cart to pass through. If you have any arm out on the aisle arm rest you

Prós: I had a connection flight which would not be for another 11 hours so I left the airport to get some sleep coming back the same carry-on I have with me now cannot come with me they want me to pay 40euro. In the meantime the flight is 40% empty and plenty of over head and yes is the same size of plane I came in the first place. However the agent was nice after I explain my situation she not charges me.

Contras: Same airline coming from one place have different methods it’s a bit confusing.

Prós: Nothing!

Contras: Racists bastards!

Prós: Place was clean; crew was nice and attentive

Contras: Seats are small and uncomfortable for long haul flights

Prós: nothing really. There were so many rude staff members at this airline. I saw people get yelled at by staff members. They were just trying to get information on the late flights and missed connections. It happened repeatedly. this company has the worst customer service I have seen probably ever.

Contras: They need to care about their customers and care for their customers better. They have a lot to be ashamed of.

Prós: I didn’t even catch this flight - the connection time was impossible causing unnecessary stress!!! Just don’t sell this ticket which such a tight connection.

Contras: Don’t sell an unrealistic connection time

Prós: amazing and great customer service

Contras: With the coronavirus breakout it was better if they pass disinfectant wipes especially before meals

Prós: Easy boarding process

Contras: Crew climbed over my seat multiple times in order to get their stuff from the overhead bins. Also loud when people were trying to sleep

Contras: Lufthansa would not reschedule my flight to Rome on March 5th 2020 despite the fact that the CDC was at level 3 alert and telling all travelers to avoid the entire country of Italy. At the same time every public facility in Italy had already been closed. At the same time, AK Airlines in the United States is offering free cancellations of domestic flights and we hardly have the virus in country. Next year when I go to Rome, it will be with another airline that cares about people’s safety.