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Great location and staff. Adam ran a great bar and really took care of us. The Courtyard was a very nice touch for morning coffee and evening drinks.
Excellent reception at desk service. Very good english skills for desk service people. I asked for extra coat hangers -got them within 15 minutes. Wake up calls were spot on time wise. WiFi is free. Good signal strength. Hotel is on a quiet dead end side street from a street with a trolley so it is quiet. Superb free breakfast comes with the room. Hotel dining room is a bit better than average. Had really great roasted duck on my wife's birthday. Hotel is built around an inner courtyard. Pleasant place to chat on lounge chairs and sip beer or iced tea. Little kid friendly. Heard lots of quiet toddler chatter. Lots of small shops within two blocks to buy beer, wine, pastries high end deli-like pastries and sandwiches. Easy 10-15 minute walk to center city Krakow. Easy to get a taxi at the hotel. Lots of cafe like small restaurants of different cuisines within four blocks. Hotel locale is not super up scale. Lenin free hostel around the corner, sex shop a block away. My wife and I both in the low 70's had no issues walking around in day time. Lots of working class people, youngsters, moms with infants, elderly on the streets in the day. We did not go out at night although our 44 year old son and friends were out bar visiting until very late and felt quite safe. I think the location is the reason why the Metropolitan is such a good value. If the location were in city central Krakow district the room costs would be much higher. It is a really great hotel value in an acceptable but not particularly upscale area..We would stay there again.
location and staff promptness breakfast needs more food options
Da proximidade com o centro e com os locais interessantes para visitas. Não, dentro do nível do hotel, foi muito bom.
O atendimento nao poderia ser melhor. Merece nota 10. É um hotel 3 estrelas que supera em qualidade muitos outros classificados como 4 estrelas.
Achei o hotel muito confortável quase tipo familiar, sem dificuldades e muito acessível em termos de localização.O que mais me agradou foi o profissionalismo, simpatia e disponibilidade dos funcionários. Nada digno de referência.
Fantastic Hotel. Friendly staff. Free cable internet. Clean and cosy rooms. Located in a zone with restaurants and bars, but very quiet. Has very easy access to the old town in Krakow. Nice breakfast. Definitly to be recomended in a price-quality relation. Nothing relevant.
The location is fantastic. Easy to find and the avaibility of parking spaces is a bonus in this central location. Excellent breakfast.
Very good location. Very good breakfast. Very friendly staff in the reception. We have booked double room, but since we were with 2 years old boy we got bigger room. Definitely I would choose the same hotel if I would be in Krakow.
Excellent location in Kazimierz and many excellent restaurants within 200 yds. Novel and well executed decor. Quiet rooms in rear overlook Jewish Cemetery.
Excellent location, the hotel is modern, simple and clean, very friendly staff and good value for money poor air-conditioning
The staff were very friendly and helpful, the location of the hotel was convenient and in a lively & interesting area, and the hotel room had everything I needed. Also, the staff answered my emails exceptionally quickly and very clearly.
Very good location in the centre of Kazimiercz, about 15 minutes from Wawel and city center. Lots of sites of interests in the neighborhood, very good cafés and restaurants, however the street was quite restful, enough to sleep with an open window without major disturbance. The furniture is quite simple but practical, the rooms are very clean and the bathroom is excellent. The breakfast is very correct.
good central location with very helpful staff. Hotel not expensive at all for the facilities none
Excellent situation in the middle of Kazimierz. The hotel was clean and new and the staff very helpful.
Localização Quartos que dão para a rua são barulhentos. Com o calor, e sem ar condicionado, é necessário abrir a janela e o problema piora. Pelo menos poderia dispor de um ventilador.
Localização central e fácil acesso ao transporte público.
It was in the jewish quarter, staff were lovely and helpful The breakfast was very poor, if you like cheese and smoked salmon if was fine, but I dont like either
The staff were all exceptionally helpful and gave us advice about sights in the cities and recommendations for restaurants. The location was perfect for both getting to the old town on foot and exploring the Jewish Quarter. The free internet was an added bonus. Nice to have Spa facilities available. You wouldn't enjoy breakfast if you don't like cheese.
Hotel Eden was a fabulous experience. The hotel was full of character and charm, with such a feeling of history. Clean, lovely breakfast downstairs, helpful staff, and good location in Kazimierz which is very interesting. I didn't mind the walk in to the city centre and did it sometimes several times a day- not far. I'd certainly stay again- hope to! No problems at all
location noise level from outside. Night temperatures meant window had to be open (no A/C) and we were directly above the hotel main entrance.
It was everything we could have expected and more. No
Staff were friendly and helpful. Location was good The restaurant and bar was closed. The mini bar had been emptied and not in use. All of these things were said to be included during our stay. Breakfast was okay but all cheese, would have liked some meats.
The entire hotel decor and rooms were beyond description with works of art throughout the hotel. Location was perfect, near all major tourist attractions.
The location is absolutely brilliant for quiet strolls and meals in the nearby squares. The staff are really helpful and dealt with every query or request both helpfully & efficiently. The soundproofing between floors - if you are unlucky in getting noisy neighbours upstairs or rowdy teenagers during school visit season it can be disturbing. However we only experienced this on 1 night - the remainder was very peaceful
The location of the hotel is excellent .Hotel Eden is in the heart of the old jewish district.
Nice rooms, nice and helpful staff. Placed in a pleasant district in Krakow.
the staff was very kind and helpful and the hotel itself is well kept and tidy nothing
Great location, friendly staff, fantastic breakfast included each morning, rooms are spacious and very clean. The hotel is well maintained and our room appeared recently renovated. The hot water was very sporadic; it was only present if someone else happened not to be running a faucet at the same time.
The room was a bit small, but very clean with comfortable beds and a modern, clean bathroom. The staff was very kind and friendly and did all they could to make our stay pleasant. (They even provided breakfastboxes we could take with us, because we had to leave very very early)The location is ideal too: a 20 minute walk to the old town city centre, but in a trendy neighbourhood with plenty of restaurants and bars. (So you don't have to walk a long way back after dinner or drinks) The hotel itself is in a quiet street, so there's hardly any noise. The main trainstation is a 30 minute walk, but there's a smaller trainstation about 10 min away.
With the exception of a small shower the room was very good. Staff were friendly and helpful. Good location for lively part of Krakow. Shower - small cubicle, very sensitive temperature controls and ran out of hot water.
staff were very helpful and room was very clean no lift
quiet street easy access to the city no t making facilities in the room
Quiet yet central location Breakfast became monotonous - no changes made
I like the cheerful and helpful staff. the place of the hotel is fine. it is quite near to old square market. I like the location and price the room that we used was small for 2 people
Good size, very nicely furnished, excellent value
The location was great. The staff was helpful and agreeable. There are two good restaurants on the premises and discounts from the hotel are available. The room was very clean. The room over the street was noisy.
The breakfast was rich and very tasey the bed was not comfortable
The Hotel Karmel is well situated for either a walk or a tram ride into the old town. I always walked. It has a lovely Italian restaurant but there are many others in the same street. It is just around the corner from the synagogues. Nice and quiet. Helpful staff. An air of comfort and elegance. Lovely breakfast in the cellar. I have a bad back and hurt it carrying my bag up two flights of stairs (one to the reception, which is on the first floor and then on to the next floor where my room was situated. I was never given or offered any assistance.) A lift would have been very much appreciated.