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A equipe foi muito atenciosa e amigável. Hotel agradável. O sinal de Wi-Fi no quarto era muito fraco. Quase inutilizável.
Hotel realmente proximo do metro, podendo facilmente chegar a partir do aeroporto pelo trem expresso e depois pelo MTR, no meu caso preferi um transfer de onibus que me deixou na porta do hotel, não sabia mas este transfer pode ser solicitado por e-mail ao hotel e sai mais barato do que contratar no aeroporto, com a segurança de se pagar junto com a estadia. O hotel realmente superou nossas expectativas.
Lindo hotel. Eu perdi meu voo de conexão e cheguei depois das 13h no dia do check-out. Os funcionários me permitiram ficar até após o check-out final sem taxas extras e foram extremamente prestativos. O quarto era bem decorado.
Gostei muito do ambiente do hotel, tudo muito limpo e amplo. Boa qualidade em geral.
É um hotel luxuoso, a decoração está muito gira, é central e o pessoal é simpático!!! O barulho que fazem nos corredores a bater as portas dos quartos, durante a noite!!
Adorei tudo A localização poderia ser melhor
I am totally dissatisfied with City Garden Hotel Hong Kong. It is not value the money and should disqualify this is the 3 star only. Staff in facilities are very very impolite and cannot speak English. I shall not recommend my friend to stay here.
North Point location. It is not in the main tourist areas (Causeway Bay or Tsim Sat Tsui) but, for me, it is ideally located and very convenient. Transportation via MTR, tram or bus is just a short walk away and a lot of local restaurants nearby. For the first couple of days there was some construction on our floor and even right next door but only during the day.
The location is ideal for city tourism, Breakfast and breakfast-facilities are first class, superb. Humidity smell in the room, which was partially solved by opening the windows.
The location was great to get around in Hong Kong. Some staff members were not to helpful
very nice and comfortable rooms
overall an excellent hotel location. it's hard to get a taxi at the hotel
The facilities are just amazing. Clean, organized. The bathroom really clean! Overall amazing The check in process could be better
It is conveniently located however the lobby area is small and noisy. The room rate is reasonable.
Location Staff attitude and service
The staff were very helpful and happy to help, which was very much appreciated, especially as we were travelling with out twin 3 year olds. Free water & the free extra bed in the room was great.
I stayed for a week and was pleased overall. Decent room size for a Hong Kong hotel. There was a nice king sized bed and the hotels location was ideal. I will be going back.
It was discreet and all staff were very friendly. It realyy needs a facelift - the sofas were dirty and it needed a good clean.
the room is clean and the hotel is new. the shower is modern also. the price is also not expensive
To play game on TV The lobby is quite dark and also in the elevator.
Hotel staffs were courteous & friendly. Rooms were not too small, it is just HK standard. Convenient location to transportation & lot’s of good restaurants close by. Room to room calls had to go through switch board.
the location and the surrounds, being nestled in a neighbouorhood. the room was small n tight especially for family wif kid. or at least the room provided for us. the furnishings' getting old. the reception staff were not too friendly or willing in providing info.
Location is very convenience, close to mtr, easy access to shopping centre. No.
Special Glass aka Magic Glass used in the shower. Thumbs up. Huge lcd screen. Thumbs up. Rooms are smaller. Location of hotel a bit out... Please have a sign board to be placed at the side else no one will see it.
room is comfortable, clean and very bright room. room a bit small especially the bathroom
O hotel é muito bem localizado, a poucos passos da estação de metro tim hau e a 15 minutos a pé do centro (causebay). Os quartos são muito limpos, e a vista da piscina é maravilhosa. Recomendo!!!
hotel tem vista do parque Victoria e da cidade Quartos pequenos. O hotel fica um pouco longe das ruas de compras.
A piscina no 30º andar, apesar de minuscula, tem uma vista soberba sobre a baía de Hong Kong. Estar dentro de água e poder apreciar aquele por do sol fantastico... Os funcionarios da recepção muito simpaticos e atenciosos. Hotel bastante limpo e apresentavel. A estação de metro de Tin Hau fica logo do outro lado da rua. Deveriam equacionar a remoção das alcatifas dos corredores e dos quartos, evitando assim alguns cheiros.
We arrived at the hotel at 10am after an overnight 13 hour plane flight and appreciated that our room was immediately available to us. Then on the day of our departure the hotel happily stored our luggage until 4.30pm (at no cost to us). The hotel shuttle bus service that connects with the Airport Express Train made travel between the airport and hotel easy. The hotel was only a few minutes walk from the Quarry Bay mtr Station thus allowing fast and easy access to all areas of Hong Kong. The buffet breakfast was excellent with a variety of choice.
Excellent location , 2 min from MTR to Central and 7 min to Central HK, 25 m clean swimming pool, good breakfast and perferct buffet lunch.
Nothing It's beside a casket; no shopping complex nearby.
The hotel upgraded the room to Harbour Club. I must admit that after several times in Hongkong, Harbour Plaza North Point has the biggest room compared to other hotels (4 stars or 5 stars) that I ever stayed in Hongkong. The hotel location is also very convenient, easy access. Bus station and trem station are beside the hotel, and MTR station is only 2 minutes from hotel. Will stay again with family. No complaint
Hotel reasonably well located on HK Island. Swimming pool a bonus in humid weather. Reception staff could learn how to smile!
Easy of travel convenience locally. But it is too far from Airport and it will be a rip off if you go by taxi.
They upgraded me to a better room and overall the front office staff were some of the most helpful I have experienced Nothing
The Hong Kong Mwtro's Quarry Bay station was just 5 minutes away. From there, you can travel everywhere in Hong Kong The high Wi-Fi charge and the rude behavior from the staff. They do not make me welcome. Apart from the hotel coffee shop and other food outlets, there were no other restaurants near the hotel.
To many extras, comfort wise other 4 star hotels offer better deals, wouldnt stay there again the price did not reflect the real value of the hotel
Excellent location for attending the trade shows. This is my tenth time coming to this hotel and like the hotels service. I would like to see the room rate include internet and breakfast as most hotels do. Internet rates are far to expensive if anything should be complimentary
The facilities were all clean; concierge was very helpful. The Internet fees! In this day and age, they should be able to provide free wi-fi!
Modern, great value and wonderful views of the harbour from some rooms - we were lucky to be upgraded from urban to city views. Great staff. Breakfast not cheap but very good and the bar is just gorgeous - a must. They organised a pick up car for us from the airport which was a good deal considering we were 4 with plenty of luggage. Defintely stay there again.
The hotel was fabulous. Sitting out on the deck overlooking the harbour, sipping wine on dusk was terrific. Staff was very friendly and efficient.
FEAST & Sugar rocked! As did the linkage to City Plaza and Tai Koo MTR. The room was cool, clean and well equipped. The bed was very comfortable and the bathroom facilities acceptable. The spa products were luxurious. Service from the receptionist was cold. The pool was okay but it was funny trying to take a dip surrounded by flats. The view from my room was also a bunch of residential flats so I had to keep my blinds closed. The hotel room was a bit pricey.
The room was little bit smaller than my expectation but it was nice. very modern and clean.. And the breakfast was good but i think should add more hot food.. only breads,pasteries and salad.. The transportation convenience was nice just near the Exit,, and not far from central.. Other things are Ok.. i would stay East Hongkong Hotel next time as well.. not at all
The hotel location is very good. It is next to one of the best shopping mall in Hong Kong. It can be easily accessed by subway. The hotel is designed with a very modern layout and the room gives you a great open view. The harbor view room gives us an unbeatable excellent view on the Hong Kong harbor. In addition, the hotel has the great gym and pool facilities. It even has couple bicycles that can be taken out for a short ride. What we like most is the shower facilities that are available for guests who can come back on late evening to take the shower before heading to the airport. I highly recommend this hotel for any business and leisure travelers. You won't be disappointed with this hotel.
Hotel designers have taken care of every small details. Fancy design. Rooms are large. the view is good even for urban view. Fancy bar at the top. Directly connected to city metro. Very good value for money.
Modern and original room design, very comfortable room, great views from the bar on the rooftop. Two minutes from the MTR station. the checkin was the longest checkin I've experienced since ages. The location is a bit far from the city centre, but the MTR connection is so good that it wasn't a problem.
We did not know what it was like when we booked. We were extremely pleased. It was fantastic. Very luxurious and we had a great time.
The hotel staffs and facilities are excellent. The shutter bus driver is asking me for a higher price than what the hotel staff has told me. And want me to pay him directly but can't issue me a receipt. I have to say no. Thereafter the airport staff has issued me a receipt after I paid through the airport staff. The driver should not have try his luck this way for twice. It has bad marks in my good trip.
Perto do Metro
A localizaçao - era bastante central e numa zona bastante típica, com poucos ocidentais.
Estação do metro na porta do Hotel e o preço das diárias são excelentes. O café da manhã poderia ter frutas.
Ótima localização e custo benefício. Ao lado da estação de metro. Café da manhã muito bom. O quarto é pequenino, como em toda a rede Ibis, mas nada a reclamar.
Gostei do fato de haver um serviço de tour dentro do hotel. Eles poderiam dar uma atenção extra ao cliente quando solicitados em pedir por um taxi. Em vez de simplesmente dizer ao cliente que pode se pegar taxi na rua eles poderiam dar suporte ao cliente chamando um taxi por telefone. Isso é o tipo de conveniência essencial quando se esta carregando mais de 30Kg de malas nas costas.
Não gostei que o pequeno almoço tivesse que ser pago à parte.Também não gostei que o acesso à Internet tivesse que ser pago.