Hotéis em Madrid

Prós: Top notch for a European hotel in terms of cleanliness and design. The location is not ideal, but taxis were easy to come by. Architecturally it's stunning.

Contras: The rooftop pool is subpar (tiny) and has woefully inadequate seating.

Prós: As other people have said, it is the staff at this hotel that were really great and I have told people about it that I would not normally tell or make comment to. If all hotels used this one as an example of how to deal with customers from the point you enter it, travelling would be a lot more pleasant. It is the little things that they do so well and always cheerfully, they respond, they are good at what they do from the restaurant to the bar to reception and the doorman and porter. I dont know how they do it, but they need to keep the secret and keep it going!!

Contras: The size of the gym and the pool!!

Prós: Rooftop and lobby bars are amazing Design of the hotel was beautiful and extremely trendy

Prós: Excelente para um hotel europeu em termos de limpeza e decoração. A localização não é ideal, mas era fácil para pegar táxi. Arquitetonicamente é impressionante.

Contras: A piscina na cobertura é de baixa qualidade (pequena) e infelizmente tem lugares inadequados para se sentar.

Prós: Os bares do terraço e do lobby são incríveis. O design do hotel é belo e extremamente na moda.

Prós: Discovered bedbugs before going to sleep. Had to pack up my belongings in the middle of the night and move hotels. Staff had said they were going to pass along my contact information to the manager. Days later and I've heard from nobody.

Prós: The location was GREAT!!!!! One block away from main street, so quiet in the evening, and perfect during the day. I would definitely stay here again!!!

Prós: My boyfriend and I stayed here with extended family for a week. Great location, everyone that worked there was really nice/helpful and the rooms were great. So happy to have stayed here during our European adventure!

Contras: Breakfast/buffet was not included in our stay but there are great little breakfast spots for a cheaper price right down the road from the hotel. workout facilities were a little older

Prós: A localização era ÓTIMA!!!!! A uma quadra da rua principal, muito tranquilo à noite e perfeito durante o dia. Definitivamente ficaria aqui novamente!!!

Prós: Meu namorado e eu ficamos aqui com a família por uma semana. Excelente localização, todos que trabalhavam lá foram realmente simpáticos/prestativos e os quartos eram excelentes. Muito feliz por ter ficado aqui durante a nossa aventura europeia!

Contras: O café da manhã não estava incluso em nossa estadia mas há ótimos lugares para tomar café da manhã por um preço mais barato bem perto do hotel. A sala de ginástica do hotel era um pouco antiga.

Prós: The location and facilities are excellent. The staff, especially the front desk personnel, were great—very helpful and knowledge.

Contras: Noise from other rooms and service vendors is a bit distracting in the evening. Breakfast in the restaurant is very nice but formal. it would be nice to also a venue that is simpler and more low key without the white linens

Prós: Great view and beautiful suite on the 5th floor

Prós: DATED, ROOMS ARE LOUD, NO ISALATION CAN HEAR NEIGHBORS ON ALL SIDES AND CLEANING STAFF, THE BED WAS 2 MATTRESS PUT TOGETHER AND VERRY UNCOMFORTABLE, IM 5,10 AND MY FEET HUNG OFF THE END,

Contras: ONCE INSIDE YOU FEEL LIKE A HOTEL FROM THE 70s THE DECORE IS OLD. THE BREAKFAST WAS AGOOD VALUE. OVERALL WE DID NOT ENJOY OUR STAY. MADE 2 PHONE CALL TO TRY AND GET A REFUND WITH NO SUCCESS, IT WAS SO BAD WE CHECKED OUT 1 DAY EARLY.

Prós: The room The location The general ambience

Contras: We reserved a room with breakfast thru 'get a room' and surprised to see that it was not a buffet breakfast!!! for getting the buffet breakfast we needed to add some more money.... Not all the recommendations of the concierges were good, sometimes it seemed like they recommended places that they had personal interests/connections in.

Prós: Old world charm and location. Great lobby and dining rooms

Contras: Room furnishings and hall carpets need refreshing

Prós: Staff was delightfully enthusiastic. Setting was beautiful!

Prós: The beds were amazingly comfortable, the housekeepers were not only very amusing but extraordinarily nice. The hotel was insanely clean and had a very comfortable feel to it, as if a lot of fancy people had been through it over the years. The location is good, but not great, for accessing most of the touristy stuff in Madrid. But I found the Prado (directly beside the Ritz) to be horrifically overcrowded compared to some of the other museums like Sofia Reina just down the street. Note: Not really easy to access via metro, I'd recommend taking a taxi to/from.

Contras: Take the following review with a grain of salt. I am a young person who grew up poor and wanted, for once, the "Ritz" experience: While I am a big fan of trying new things, I have to say that the Ritz experience just wasn't for me. I don't mean to be crass, but if I had a fistful of fives - I can think of a few places I'd rather spend it than tipping the endless stream of people trying to help me with things. Additionally, there is a little doll that you place on your door if you do not wish to be disturbed. Note: Don't leave the doll up for very long, because if you do, they will call your room until you answer so that they can ask when the next time they can come in your room is. I nap maybe... 2-3 times per year at most, and I am severely irritated that they felt the need to call during my biannual nap to ask me when they can come in my room. Instead of changing my sheets 3X per day, how about leaving me the hell alone when I have my DO NOT DISTURB DOLL up? Perhaps I am not cut out for the lifestyle, but I don't want/need people treating me like a helpless child, yet simultaneously making me feel "lower" than they are. Every time I offered a "no thanks, I don't need a taxi, I'm walking" or walked into the hotel from the street, I received these weird looks of incredulity/disdain that I didn't particularly care for. When I brought my own luggage downstairs on checkout I absolutely horrified the front desk attendant. Why the need to treat people like this? I have no idea. My recommendation? Take the $500 per night you'd spend here for the standard room and split it in half. Take $250 / night to spend on some other hotel's suite. Take the other $250 and stick it back in your pocket.

Prós: Charme e localização do velho mundo. Ótimo lobby e salas de jantar.

Contras: Os móveis do quarto e os carpetes do hall precisam de atualizações.

Prós: location and the staff

Prós: The club lounge make a huge difference

Prós: The staff were excellent. My wife suffered a nasty fall one night when we were out, twisting her knee badly. This resulted in her having to stay in her room for 2 whole days. The concierge provided ice packs and offered the use of a wheel chair around the hotel and the room staff were kindness personified.

Contras: The drinks were very expensive though I guess for a 5 star hotel this is to be expected.

Prós: Clean, luxury hotel. Good breakfast and facilities. Plesent staff.

Contras: Internet connection very poor. Had no internet at all. Room was to hot and we couldn't regulate the temperature.

Prós: Localização e os funcionários

Prós: O club lounge fazem uma diferença enorme

Prós: I liked everything about the hotel, elegant, clean, luxurious, great service, overall a great hotel.

Prós: Eu gostei de tudo no hotel, elegante, limpo, luxuoso, ótimo serviço, em geral é um ótimo hotel.

Prós: Super convenient location to Central Madrid

Contras: Very tight spaces in rooms

Prós: Super localização conveniente para o centro de Madrid

Contras: Muito espaços apertados nos quartos

Prós: Close to airport. Free frequent shuttle to the airport. WiFi free to Hilton honor members only

Contras: RESTRUANT menu for lunch and dinner was limited

Prós: Very nice room for the price.

Contras: Facility needs an ATM.

Contras: Charge for wifi. Those days are over.

Prós: Nice room

Contras: No free internet in rooms?? Expensive food

Prós: Very nice hotel. Very expensive breakfast.

Contras: Close to airport but extremely difficult to navigate there by car. If you plan to drive in/around Madrid you need to use GPS always!!

Prós: This is a great hotel. Front desk staff are professional, helpful and pleasant!!!

Contras: We liked everything!!!

Prós: Everything

Contras: Nothing

Prós: Free shuttle

Contras: Food was EXPENSIVE and not that good. However the bartender was very nice and let me order something else after the paella was AWFUL!

Prós: Clean, close, safe. comfortably, but not not cheap for what you're getting.

Prós: Rooms are very nice

Prós: Perto do aeroporto. Acesso freqüente de transporte para o aeroporto. WiFi apenas gratuito para os membros de honra Hilton

Contras: Menu restruant para almoço e jantar foi limitado

Prós: Quarto muito bom para o preço.

Contras: O estabelecimento precisa de um caixa eletrônico.

Prós: The rooms were beautifully decorated. Each floor has an invidual motif. The staff at check in were courteous and efficient. I enjoyed the experience of choosing the style of room on an iPad.

Contras: While waiting for staff to fix my door (keycard would not work), I decided to wait at the main bar on the top of the hotel. one side was marked for a private party, one wasn't. I went to the unmarked side, ordered a drink, and as I was about to pay, the bartender asked if I was part of the event. I told him no and he said that he couldn't serve me and took the drink away. I informed him that I was a guest of the hotel and that this area was not marked as reserved. His manager apologized but asked me to leave. This added insult to injury of being locked out of my room. Were it not for an early flight and the hotel's free shuttle, I would have checked out that instant. Furthermore, the hotel is poorly located in the middle of a boring residential neighborhood. It may be a good value for anyone about to travel but the device and amenities do not merit 5 stars.

Contras: Amateur front desk staff and missing informations

Prós: Hotel is located 2mins from Madrid metro, as well as supermarkets and authentic local tapas bars and restaurants. Attraction of staying here, eventhough your a short complimentary hotel bus ride from the touristy centre, is the hotel's interior which has been designed by a number of world famous architects and designers - Foster, Hadid, amongst others. This is matched by the 5-star service of the hotel.

Prós: Front desk staff was very responsive. Hotel architecture, floors, rooms, etc are amazing. Never saw anything like them!

Contras: The restaurant staff was terrible. We were two businessmen dressed in suits. We entered the restaurant at 9:15 pm; It was not busy but had a number of tables with patrons. We walked out at 9:40, having gotten not so much as a glass of water, or even a nod in our direction, let alone an "Ill be right with you." Instead the 3-4 waiters and the captain never even made eye contact with us. So we went to the desk and got a recommendation to a very good restaurant right down the street.

Prós: Facilities, food, service

Contras: internet and web connection wifi did not work

Prós: Very ecological Staff was very friendly Staff was always helpful Very unique floors Excellent breakfast

Contras: I wished the room's shower had had a door for privacy (second floor)

Prós: Cool design, friendly staff, good restaurant, close to airport

Contras: slow wi-fi, no workspace for business traveler, small gym

Contras: Equipe amadora na recepção e informações faltando

Prós: Instalações, comida, serviço

Contras: Internet e Wi-Fi não funcionaram

Prós: Muito ecológico A equipe foi muito simpática Equipe foi sempre prestativa Andares muito únicos Excelente café da manhã

Contras: Eu queria que o chuveiro do quarto tivesse uma porta para privacidade (segundo andar)