Quer guardar como a sua moeda permanente, ou apenas nesta visita?
Só gostei da localização. Não apreciei a lentidão do pessoal da recepção porque levam imenso tempo a fazer o check-in e o check out. Também não apreciei as respostas porque marquei um quarto superior e deram-me um standart mas tentaram explicar que era o mesmo. Como posso acreditar? Acho que o booking é enganoso porque faz crer que é uma promoção de um quarto de 4.000 HK por 800 HK mas depois vemos que isso não é verdade porque é um quarto normal de 800 e não nenhuma pechincha como a reserva nos mostra.Senti-me enganada pelo site onde reservei e pelo Hotel.
Funcionários da recepção e check-in não muito simpáticos.
close to shopping area hotel too old
Staff were helpful and room was always made up whenever requested.
services & facilities not as good as previous years. hotel run down.
A lot of lifts available for guests so practically didnt have to wait long for a ride. It has been remodeled & the rooms are the same size but newer carpet, bathroom. Very conveniently located
Central locality, near Times Square and all business centres. Honesty of housekeeping staff, they returned me some monies left behind. Front Office is too jammed and efficiency doubtful.
very close to the downtown center shopping mall no swimming pools
We loved our room with the view of the park and harbour. It was also close to good shopping and the railway station. The bed and bathroom were very clean and modern. We did not realize it did not have a pool but this didn't matter as the weather was cool.
The additional charge for internet use in your room is disappointing, particularly with the high cost of accommodation in the hotel.
The CD player in the room is very nice, I happened to buy a disk before I got there, I loved the music and the night view outside the window is goreiouse! Brekafast is not quite good and it is not worth the price they charge!
Very attractive, comfortable room. Restaurant closes at 12, upper level bar was reserved for a private function. It was impossible for me to have a drink or eat after work.
brandnew hotel with good location and view into the "Happy Valley". Great outside pool on the roof. breakfast room too crowded and noisy. Breakfast extremely expensive.
How advance is the technological facilities in the hotel. Very long process in checking in. they didnt want to give us room right away (though we reached there by 4PM), but after insisting for a long while they finally gave us our room.
convenient location to shopping area, walking distance to wan chai area with lots of bars. no free wi fi.
Location is great, room is quite spacious and bathroom is roomy. Overall I'm very satisfied with the hotel. My booking.com indicated breakfast was included, but it was denied during check in. I had to send e-mail and call manager to clarify this. Btw, coffee at breakfast buffet was sour and tasted like yesterday's coffee.
This is a great hotel in HongKong which is rare Getting a taxi is difficult !
Beautiful view of Victoria Harbour, location close to shopping Nothing wrong
very new hotel convenietnly located near shopping area. the design of the hotel is very decent. no free wi fi
Harbour view room and great location bathroom l
Excellent location. The Concierge is very helpful and efficient in advising guests where to dine and how to reach a location. None.
The hotel location and the staff was very helpful, great hotel to stay with family too. None
Have stayed at the Excelsior years agoa and chose due to location. Its still as good, Bar on 34th superb and staff are excellent at looking after you, especially concierge... Rooms a little on the small side...
The Excelsior is a HK landmark. The view is outstanding. The location is unbeatable. Staff always ready to help. I liked locaton and view best. Great! No free internet use in rooms nor anywhere at the hotel. Made it fall behind new design business hotels in Asia.
the location, and the service was great... Room was clean and mordern..
The location was excellent. The room provisions was up to my expectations despite my usual business hotel stays. 1. there was a fair amount of hair stuck under my room slippers, perhaps the removal from the carpet was not ideal. 2. I expected better toiletry provisions like soap and shampoo packaged instead of a dispenser 2 in 1.
The included breakfast was below expectations and we ended up eating breakfast at Starbucks!
The location is very strategic and convenient. Maybe the lobby can be upgraded with live music stage.
Good location. Would be nice if there is a bathtub.
Central and functional for my one day visit and meetings Could upgrade broadband to wireless
The size of the room was plesently surprising for a Hong Kong hotel. The included breakfast was unexpected and offered a good choice. The lack of bar soap in favor of liquid pump soap, particularly in the shower, was not appreciated.
Good value for money. The staff was not well-trained. The concierge did not provide good avdvice. Breakfast staff spoke little English.
Great location - so very convenient. Low cost - good value for money.