Hotéis em Nova Iorque perto de Herald Square

Prós: Bom hotel

Contras: O quarto era muito pequeno, escuro e um banheiro minúsculo.

Prós: Muito limpo. Bela decoração. Funcionários simpáticos. Disposta a satisfazer necessidades quando solicitado.

Prós: Excelente localização. Cama fantástica

Contras: Funcionários do restaurante/café não foram muito eficazes, engajados ou úteis. no entanto o restante dos funcionários do hotel foram excelentes.

Prós: The Regency is our home away from home in Nw York.we’ve been staying there for years and love every it,The perfect location,The Intimate atmosphere,the kindness of the staff, the great Breakfast,the comfortable rooms,in short,it’s perfect!

Prós: Nice room

Contras: I did not like that the hidden fee for the stay

Prós: De tudo! A qualidade do serviço, a simpatia do staff ...

Prós: The organization of the room

Contras: I didnt like the location.

Prós: Great location and wonderful Hotel

Prós: Staff, Location Bar area, free coffee in am

Contras: Given a room with handicapped bathroom and not told so water all over floor from shower, very dangerous, sink tiny , not enough towels- not what we are accustomed to at this hotel and clearly NOT acceptable

Prós: Loved breakfast but the staff was the winner. Everyone was so nice!

Contras: Was perfect.

Prós: Staff was so friendly and helpful. This is what a hotel should look like when they are servicing patrons. Love the hotel and would definitely stay again. Thank you again to the staff and all those involved in taking care of us. God bless you.

Contras: The sofa bed wasn't as comfortable as my friend thought it would be, but the staff moved us to another room that was fabulous! Job well done!

Prós: Banheiro , cama

Contras: Tocou alarme falso as 2:30 da manhã , no dia seguinte faltou água quente

Prós: This is a great hotel . I was able to check in when I arrived even before the check in time. The room was so nice and so clean. The staff was very nice and accommodating ! We have a great stay! I would highly recommend this hotel to anyone visiting NYC!!

Prós: Não tomei no hotel. Achei que tinha pouca variedade e era muito caro.

Contras: Quando chegamos nossa reserva tinha sido desfeita e não fui avisada. Depois resolveram.

Prós: Tamanho vista localizacao comforto Ou seja tudo

Contras: Gostei de tudo

Prós: Caro mas excelente localização.

Prós: I liked everything about it

Prós: O hotel possui uma ótima localização. A cama, lençóis e toalhas são de ótima qualidade e muito confortáveis. O staff é simpático e prestativo. O apartamento possui uma ampla área.

Contras: À isolação acústica externa e interna é muito ruim, o tempo inteiro se ouve muito barulho da rua e dos outros apartamentos. Pelo preço pago os móveis são de baixa qualidade, sofá rasgado, eletros que fazem muito barulho.

Prós: Excellent location, near the subways, Central Park and 5th Ave shopping. Very clean rooms, spacious suite with kitchen, renewed tiles in shower/restroom. Free of charge laundry room (only softener had ended) with washing machines and dryers. Very friendly staff! Would definitely go again.

Contras: Kitchen hood was poor. Shower dropping water in even in off position. Tv worked the first evening but not after that.

Prós: Quarto bem espaçoso e confortável. Moderno. (Suite premium com 1 quarto) Bom para quem quer uma estadia como Airbnb.

Contras: Serviço só uma vez por semana. Fraquissima iluminação. Banheiro não tem onde pendurar as toalhas, nem espaço para colocarmos nossas coisas. As amenities não são boas e... durariam uma semana? Não consegui respostas do departamento de reservas por duas vezes. Desisto dos AKA.

Prós: Lovely staff. Very welcoming and helpful. Really felt looked after. Kitchenette was great. It allowed us to have a proper cup of tea!!

Contras: Decor is a little boring. A few colourful cushions would have enhanced the look of the hotel.

Prós: Location , kitchen , suites availables Personell

Contras: The best suites don’t have showers and the bathtubs too high for our age. Refrigerator in our suite too small

Prós: Location Staff Clean

Prós: Localização ótima!

Contras: Limpeza semanal. pelo custo do apto deveria ser diária! Cafeteria muito escura e pouco convidativa

Prós: Perfect location. Very friendly staff. Nice large room.

Prós: Not a noisy area.

Contras: Small reception, take a long time to check-in and check out. Telephone not working. hard to have a Taxi.

Prós: Comfy beds, close to Central Park and other commercial areas. My ultimate suggestion would be to please, answer the queries sent to you via booking.com please.

Contras: The price that's for sure, for close to $600 a night, boy it is expensive. Plus the room that was given to my parents was not as shown in the picture I was given the videos tour by them (parents). Corridor was very small. Oh and the lethargic staff, I sent them 3 messages (2 on booking.com and one by mail) all before checking in but they didn't reply on time and even when my father had me talk to the receptionist he mentioned that they haven't received the mail, which was not true. I get it newyork is as expensive as it gets but if you're charging such an amount, one better be and expects to treated well, which sadly the staff and the room didn't provide.

Prós: Perfect Central Location; very big appartment

Contras: There were three generators under our window, which was Too loud Even when windows were closed. Windows very Hard to Open. Rather Old furniture.

Prós: A vista do quarto era excelente. A equipe foi muito atenta às minhas necessidades quando necessário

Contras: Nada

Prós: O quarto e a localização foi maravilhoso

Contras: A equipe não tão amigável.

Prós: Excelente localização, ótimo tamanho do quarto, tinha um frigorífico no quarto.

Prós: Excelente localização e nosso ponto de vista era fantástica.

Contras: Não há geladeiras

Prós: Localização

Prós: Limpo. Modernos. Confortáveis.

Contras: Falta de estacionamento

Prós: Clean ,convenient and caring staff.

Contras: No..-perfectly met and exceeded our expectations

Prós: Location is very good and staff is superb nice

Contras: Lack of shower gel (only soap), strange blankets

Prós: Clean, spacious and very informative staff. We actually walked out of the hotel we had booked originally and wish we’d book this one from the beginning.

Prós: The location & the view are spectacular

Contras: This hotel is a nightmare !! from dirty bedding !! to fraudulent charges !! We found stains on the white sheets & comforter (one was just stuck to the sheet & we scratched it off & another bigger stain that was reddish brown.. that wasn't coming off) I called several times the 1st day to get new bedding, they never replace it, called several times the 2nd day & someone from housekeeping came while we were out & hung up the fresh bedsheets & comforter up by the closet (didn't put them on the bed) So now we went to talk to the someone in person, got the Asst Mgr, who feigned disbelief that any of this happened, basically called us liars (my niece & I) so we went back upstairs while he “researched” our claim. My daughter, my Niece & I went back down to talk to him, my daughter (who took selfies each time we left the hotel) basically had timestamps for those complaints. (also knowing they have a record for every call made from the phone in our room)Once we were back downstairs, he was a little more receptive. He stated that they should have changed it after the 1st complaint & it would be changed by the time we returned. He also said that he would comp the 1st night for us, that we would only have to pay for 2 nights instead of the 3. We checked out on the 23rd. The receipt reflected the comp room. The initial cost was 1567.67 & the amount charged was around 1121. Bye Bye New York.. End of story right ? WRONG... Fast forward to Oct 28th, 2019 ~ (over a month later) They went back in & they charge 472.00 card for the room they comp me…I called the hotel 6 or 7 times just to talk to a live person, once I reached someone they said it was a mistake & they would refund the money… but lets be honest, its fraud. It’s not a mistake someone actively went in & charge me for the room. EVERYONE, who stays here should check their visa invoices or bank invoices..

Prós: Perfect location for theater. Very clean and spacious. Friendly staff.

Contras: nothing

Prós: location and proximity to theaters and port authority terminal

Contras: Foundry restaurant wasn't very good

Prós: The room, pillows, bed were remarkable. It was extremely quiet for being in the middle of Manhattan.

Prós: The location is great. Walking distance to most attractions.

Contras: The floor is so wet due to humidity. Air conditioning cannot solve it. The fabrics are also very humid.

Prós: Location to multiple subway lines, and theater district outside your door!

Contras: Restaurant was nothing special, compared to other Westin hotels that I've stayed at.

Prós: Location and friendly helpful staff!

Contras: No

Prós: Great reception area etc

Contras: Rooms / bathroom was terrible. Nothing like advertised

Prós: Nothing.

Contras: Dark dusting room!

Prós: sem ruído externo ou interrupções. Espaçoso e bem equipado para viajantes a negócios. A localização oferece uma experiência perfeita no meio da cidade de Manhattan. Estadia perfeita e sem problemas.

Contras: N/A

Prós: Excelente equipe, muito prestativa

Contras: Não limparam o nosso quarto no 2º dia da nossa estadia

Prós: Nós amamos o conforto, localização, atenção dos funcionários, limpeza e bom funcionamento.

Prós: Nada.

Contras: Terceiro(s) estadia então entrou em falência. Nenhum e-mail ou aviso prévio. Hotel recepcionista extremamente rude e antagonista. Não decência o suficiente para oferecer taxa comparável para aliviar a situação. Nunca novamente.

Prós: FYI os quartos são verdadeiros pequenos. Não me incomoda.

Prós: Perto de Grand Central

Contras: Ruído de estrada era muito alto

Prós: Fácil acesso à Grand Central e no centro de NYC.

Prós: Estadia no hotel foi ótima depois de um longo dia. obrigado

Prós: Location was good not too near Grand Central. Friendly staff and resort fee was worth it.

Contras: Power blew out on half side of the room and couldn't be fixed till we left. No TV, lamps or bathroom lights

Prós: met the standards of the Westin chain of hotels

Contras: I'm still confused about being charged once for $100, and two separate times for $50 upon check in. After checkout I was only refunded $50. Otherwise nice place.

Prós: Localização e atendimento na recepção!

Contras: Não gostei porque fiz a reserva para um quarto melhor, pois me ligaram dizendo que não teria o quarto disponível, se poderia ser um com sofá cama e uma cama king, mas não tinha roupa de cama para colocar no sofá cama, não tinha toalha suficiente para os quatro que ficaram no quarto! Se fosse para fazer a troca para um quarto inferior ao que paguei, deveria ter desconto, pois paguei um hotel para eu mesma fazer a cama, e ainda dividir toalha com outros! Decepcionante!

Prós: Great location in Midtown. Close to everything but just a block away from the hectic Grand Central Area. The entire staff were very helpful and accommodating. They worked to make everything simple and easy. Nice work out area for NYC hotel.

Prós: location

Contras: windows could not shut all the way so a bit noisy at night with trucks backing up and beeping - bring ear plugs

Prós: Prime location, wonderful staff both at the hotel and LCL restaurant, quiet although it is pet friendly and we did hear some barking during the early evening.

Contras: A bunch of charges we were not told about prior to arrival and even throughout our stay. I only found out wifi wasn't free after I left and saw the charges on my credit card. Also, breakfast crazy expensive ($20 per child, $35 per adult) for a family.

Prós: Beautiful and trendy lobby and restaurant a high end look and feel. lovely room! great counter space in the bath. Atmosphere is guest focused very helpful and friendly staff The guest service manager was often on duty &treated us like valued friends.

Prós: Great location, nice room and quiet

Contras: Some of the furniture was chipped and could use a quick touch up

Prós: Location is excellent near Grand Central short walk into Times sq on 42nd. Close to everything without being in the centre of everything

Contras: The staff on reception were rude unhelpful and dismissive, rooms are dated. Room door looked like it had been forced open 3623 and wardrobe door handle came off in my hand when I opened it. Safety rail in shower came off the wall when my 11 year old held it lightly. Windows don’t seal properly so city noise bleeds into the room all night. One of the elevators knocks all through the night adding to the external noise. Booked 2 adults and 2 kids into a room with breakfast through booking.com but only 2 breakfasts are covered. None of this explained by booking.com when making the reservation. On check in was told we had only 1 breakfast per day booked. That’s 1! Per day not 1 per person. Explained we had booked for 4 got fobbed off and told breakfast was included. Morning 1 was asked for vouchers as we were not on breakfast list. Was again dealt with very rudely by reception staff and was told only 1 breakfast and I should deal with booking.com. Got onto them and they quickly explained we had 2 not 4 breakfasts. Went to reception again asked for a manager was left waiting for 15 minutes to speak to a manager who then simply issued additional vouchers for what was booked. Didn’t seem to care about how we’d been treated by her staff or the fact that I had 2 kids to feed. Wasn’t expecting something for nothing but expected some concession for the issues with the room and the treatment by her staff. My 11 year old nearly gets concussion and I’ve had to deal with 2 of the rudest receptionists I’ve ever encountered in a hotel of any standard. I would expect more from a Westin.

Prós: Good room in a nice location. Good value for the money.

Contras: A little bit dated. And the staff did not disclose what the hotel fee could be put toward.

Contras: Housekeeping didn’t clean our room one night. And they shortened one breakfast voucher and refused to give us a forth one. Very tacky policy

Prós: Location. I was also really impressed with the service by staff at restaurant/bar

Contras: Bugs in the room. There were many in the bathroom as well as on the bed.