hotéis em Phuket

Prós: We were four people of the family staying with them and had two rooms to us. Apart from a small lizard found in one of the rooms, both the rooms were otherwise clean.

Contras: The room size is very small though that is not a major problem. The location of the hotel is not great. It is far from the downtown. The hotel staff is atrocious. My father was unwell and we asked them around 8.30 PM whether we could at least warm some milk in their kitchen, but they flatly refused. There is nothing close by that one can arrange food from. Not allowing to do that is still okay if that's what the hotel policy is, but the way in which staff at a hotel reception would talk to a guest, and the way in which a police officer would talk to you should certainly be different! The guy at the reception in the evening was quite arrogant and spoke like he was doing us a favour by letting us stay in the hotel. Also, on the night on June 13, there was no staff at all to be seen at the reception. I had to go hunting for the staff at their doorsteps in one of the basement rooms (this was again around 8 PM) and apparently, they didn't even like that a guest was calling them for help! Lastly, my wife requested for two tea bags and they said they had run out of tea bags! Which hotel runs out of basic stuff like tea bags? Clearly, they didn't want to give us any! They set new threshold of hospitality :)

Prós: Localização mto boa. No centro antigo de Phuket.

Contras: Difícil a comunicação, já que no hotel não falam inglês.

Prós: Fantastic attentive staff who made sure we have everything we needed. Lots of little extra touches and the room was stunning. Perfect location, can’t recommend this enough.

Prós: Nice hotel in a very nice street in phuket old town. Quiet and very clean rooms. Nice cafés and restaurants are around the corner. We enjoyed our stay very much!

Prós: Such a pleasant surprise! This is the cutest little place to stay. From the moment you walk in it will capture you! The hotel is beautifully decorated, the staff are so lovely and helpful. Room was very comfortable and the location is perfect with everything well within walking distance! Try and stay on a Sunday so you can check out the night markets.

Contras: Nothing!

Prós: Localização muito boa. Atendimento muito bom.

Prós: Great facilities and perfect location in the old town

Contras: The room safe didn't work and the balcony looked out on to a rubbish dump area.

Prós: Receptionists were very helpful in organising another day's schedule for taxi and ferry. We appreciated a nice welcoming stay.

Prós: Location

Prós: Breakfast not included in our package. But there are half a dozen excellent cafes within 250m, so nothing to worry about on that score.

Prós: Comfortable

Contras: Facilities in room

Prós: O local é um charme, super bem decorado e contemporâneo. A cordialidade dos funcionários é nota 10. Super atenciosos.

Contras: Fica no centro antigo de Phuket e portanto, longe de qualquer praia. Pelo menos 1 hora de deslocamento. Se o propósito for o centro antigo de Phuket o hotel é perfeito.

Prós: Everything was amazing!

Prós: Room was fantastic. Air con was in great working order. Breakfast was lovely. Bedding was so comfortable. Location. Board games. Staff. Music. Water available. All so good.

Contras: There wasn't a savoury option for breakfast (even penut butter would have been great) However, breakfast was great and completely sufficient.

Prós: by far this is one of the best hostels that I have stayed in. I was very delighted by the hospitality and welcoming nature of the host, the lady was very kind and sweet hearted and helped me answered all my questions and described me everything on the map. the place was really clean and the beds were neat and tidy too. breakfast was simple and good. the location is very near to phuket old town market. I would love to visit baan baan again as my experience with this place was superb :)

Contras: I liked everything about this place.

Prós: Clean Quiet Cozy Have kitchen

Prós: Amazing location, near bus station and walking street. Room was comfortable with good aircon and a good bathroom. We had a private room + bathroom which was perfect. Hostel had a map of the area and bus timetable, and an easy way to check out if you were catching an early bus. Would recommend this place!!

Contras: drains smelt a little

Prós: Quarto confortável limpo e bem decorado, ideal para quem vem de avião e quer descansar uma noite antes do ferry

Contras: Tive que lavar a louça do pequeno almoço!

Prós: The host so helpful and friendly Very relaxed atmosphere Right by the ferry port

Contras: The hard beds The walls are quiet thin Wet bathroom did not drain very well

Prós: The staff is very kind, the room is clean and comfortable.

Contras: The pillow case is the good odor.

Prós: Lovely hosts, comfortable and clean with a good breakfast.

Contras: Pequeno almoço muito limitado. Café e chá pão para torrar e bananas

Prós: Simple hostel in Phuket Town. The staff is friendly and willing to help you find your way around Phuket. Simple rooms and breakfast, but clean and well done. Good value for money.

Prós: From the friendly staff to the clean place and nice breakfast everything was just so good. It is affordable and close to Phuket's epicenter of tourist spots so you really get the bang for your buck.

Contras: This here is perfect. There is nothing to dislike.

Prós: Room size was good, kids pool was great and the premises in general were really set out well and well kept. The food at the on-site Thai restaurant was excellent.

Contras: On day one, the staffing at the kids pool I.e. to order food/drinks was very sporadic. For long periods there was no-one there. However after pointing this out to the management, for the rest of the holiday it was excellent.

Prós: A Fantastic place to rest during your vacation.

Contras: Wish to have Korean or Japanese food in the breakfast.

Prós: Beds very comfy, pastries were excellent, breakfast choice great, the staff were all great, especially the cafe, and Thai restaurant per

Contras: The pool was a bit small for the facility, perhaps a few more restaurants on site ,

Prós: Beautiful resort in an incredible setting

Contras: The weather!

Prós: Everything ! Great rooms and services. The coffee shop is a plus and the Thai restaurant is excellent. A real 5 stars.

Contras: Access to the sea could be better set-up.

Prós: Price is good

Contras: Reception staff need to have service mind It is worse than hostel staffs

Prós: All The staff went out of their way to ensure the guests were comfortable, relaxed and thoroughly enjoyed their stay. No request was too difficult with absolutely everything done with a genuine warm smile (and not just for tips!). Whilst all the staff were excellent, a special mention (because I remember their names) to Rob, Sugar, Aod, June (housekeeping) and navigator Sam. The breakfast is simply one of the best and most diverse I have eaten anywhere in the world and that’s after staying in a lot of superior hotels globally. The renaissance is not a huge resort that you get lost in and hence has just the 2 pools and 3 restaurants but these are of a high standard. All rooms are clean and spacious so while you may lose a typical Thai style for a more contemporary look it does mean modern facilities and a designer look. The hotels location on the quiet and long Mai Khao beach was a great plus for me as I dislike busy beaches but does mean you sacrifice the access to water sports.

Contras: Whether this is a fault is really dependant on your point of view, but while there are 3 or 4 Thai / pizza places close by, the nearest town with night markets, bars etc is an hours drive away. So the renaissance location is great to get away from it all but less attractive if you want shopping and/or nightlife.

Prós: Everything, particularly the diverse and quality breakfast

Prós: It was a great experience . We stayed for 5 night, there should be more entertainment for kids . Rest were all good.

Contras: Less entertaining after evening

Contras: ACHAMOS O PREÇO DO REIVEILLON MUITO ALTO COMPARADO COM OUTRAS FESTAS QUE JÁ FREQUENTAMOS NOUTROS LOCAIS. O FOGO DE ARTIFIO FOI MUITO FRACO.

Prós: Excelente pequeno almoço. O staff era muito amável e disponível. Um verdadeiro hotel family friendly.

Contras: A localização.Junto ao hotel não existe praticamente nada. Embora o hotel disponibilize um sguttle para uma zona de comércio o número e a qualidade de restaurantes é insuficiente.

Prós: We booked 4 deluxe rooms and be upgraded 2 of them to pool villa

Contras: The main pool is smaller than I expected. The variety of the souvenirs are quite limit in the hotel retail shop. The snacks that served in the room is good but cannot find in the retail shop and wish it can be purchased from the shop in the future.

Prós: 1. Service quality was excellent all the way; from check-in to housekeeping to meal services to checkout! This is the reason why we would highly recommend this hotel! 2. Facilities were in good working order & the rooms were extremely comfortable with a nice tub in the bathroom. 3. The croissants at the breakfast buffet were to die for!

Contras: 1. The hotel was located some distance from shops & eateries.

Prós: Private pool, breakfast was wonderful and staff (especially Top) were very helpful.

Contras: If I had to be picky I’d say housekeeping could improve, didn’t always replace towels, teabags etc

Prós: Amazing hotel, amenities and staff. Only recommendation would be to introduce some pink gin :)

Contras: The etiquette of other visitors but that's through no fault of the hotel

Prós: My husband and I stayed here for three nights during my stay in Phuket, pool Access room was amazing, comfortable bed, staff are accommodating and always willing to go the extra mile, close to shops and breakfast was amazing. Can’t wait to go back!

Prós: There were nice amenities and facilities.

Contras: I was disappointed when I checked in and found hair on the bed and stains on the white sheets and pillowcases.

Prós: The facilities, the room and service.

Contras: Food could have been better

Prós: Nice pool. I did enjoyed it. Many beach benches. Better swim in the morning time as the hotel face sunset side. Staff are sooo helpful, and they all can speak English (most of them are not Thai). The bath tub is huge and comfortable. Quite close to beach, just few mins walk.

Contras: I got upgrade to the pool access, but I think the maid didnt have enough time to clean (as I check in quite on time at 2PM), and lots of sand in many places. The breakfast is ...ok. No hotel signage at the street entrance, so you might got a bit confused on the way in.

Prós: Room, pool facilities etc were lovely. Staff were extremely helpful and always available if needed. Was a bit sceptical initially as it was my first visit to Phuket but was pleasantly surprised. Car parking was free which was very useful as we hired a car. Altogether, a lovely experience overall - would highly recommend it.

Contras: Slightly difficult to find as it is located almost behind another hotel and there were no clear signs from the main road.

Prós: We loved the pool and we noticed that they clean it daily!

Contras: The rooftop looks like it could offer a good view of the sunset but it wasn’t open! We will be back!

Prós: My room face the sea with a beautiful balcony.

Contras: The fitness club is a bit small.

Prós: The building is wonderful, the hotel is small scale and the staff makes you feel like you are home.

Prós: Limpeza e atendimento

Contras: Sinceramente está tudo perfeito, não tenho que reclamar de nada

Prós: A simpatia e a prestação profissional

Contras: Estava tudo bem

Prós: The hotel location is exactly around the corner in the heart of Phuket old town, just a minute walk to Sunday night market. Facilities are good and all areas were cleaned and neat, old style guest lift with sliding door is one of the highlight of our stay. Noise from opposite bar is not a problem at all due to double glass windows, very minimum sound can be heard. Staff are very courteous and helpful, credit to Renz, Johanna, Tim, Sunny and Alfin.

Contras: Nothing, all are as we expected.

Prós: We had great time here. The property is very nice but its the staff that's the real icing on the cake. They went above and beyond the call of duty and were ready to help with everything especially the manager. She was fantastic. I would highly recommend this hotel to everyone. However , bear in mind that this is a boutique hotel so it doesn't have that mainstream hotel vibes.

Prós: Good location. Very friendly staff. Their tips and recomendations were very helpful. Very clean and confortable.

Prós: The location is suitable if you want to go to the famous Sunday Night Market at Thalang Rd... only 5 minutes walk from the hotel. Staffs super friendly and helpful...everything is just like in the pictures.

Contras: A bit noisy at night from the car passing by

Prós: Great location, amazing staff, lovely room and a great pool to cool off in!

Contras: Nothing

Prós: Very warm and friendly staff. Quite and comfortable hotel.

Prós: Location, architecture, friendly and knowledgable staff

Prós: Staff were amazing. So friendly and helpful. Hotel was clean and quirky. Literally a 1 minute walk to the Sunday evening walking street. Beautiful petal arrangement on the bed for our anniversary. Welcome drink.

Contras: Nothing. Loved it.

Prós: Very charming century old renovated building.great balconies. Spacy room. Confortable bed and everything to make your stay even more comfortable.

Prós: Quarto arejado, bonito é bem decorado

Contras: Nada a declarar

Prós: The location is perfect for enjoying the beautiful and unique setting of Old Phuket Town. The outside of the hotel is beautiful, as well as the swimming pool.

Contras: The staff is only at the desk until 9, so we couldn't leave our bags there later than that, even though our flight wasn't until 1:30 am. Also there was no one at the front desk in the morning when we had to check out early for a tour. Eventually someone came to help us, but we were worried and stressed prior to that. The room is quite small and still can't be cooled efficiently by the rather old A/C unit.

Prós: Friendly staff and the room was great.

Contras: The receptionist charged extra money for the taxi that we didn’t know until we spoke to the drivers. Our trust placed in wrong place.

Prós: We were traveling with a toddler so I requested a room at the ground floor since the hotel don’t have elevator. We were situated beside the reception area and it was perfect. Wifi signal was superb, soundproof room was good (no noise heard from outside). The room was clean, bed was very comfortable, air conditioner was functioning well and we enjoyed swimming in the pool.

Contras: There was a distinct smell of garbage near the pool area.

Prós: Utilizamos o hotel apenas para dormir e ir para o pier na manhã seguinte e atendeu as nossas expectativas pois é próximo ao pier, além de ser confortável e limpo. Como já chegamos tarde o hotel nos orientou de forma simples e clara como entrar e achar a chave do nosso quarto. Talvez para quem vá ficar em Phuket alguns dias para aproveitar as praias não seja tão vantajoso.

Prós: The hotel is in the Phuket town, lots of restaurants ans shops close to it. The staff is friendly and helpful.

Contras: It is not convenient to go to Padong/Kata/Karon beach, about 50 minutes to go to Padong/Kara/Karon beach. It is not free to be collected for some of one day tour.

Prós: Cleanliness and the hospitality of the staff were absolutely amazing. The location as well is perfect as a lot of good restaurants, cafes and places to just relax were within a 30 min walk as well as the bus stop right behind the hotel which will take you to patong beach. I can not recommend this place enough

Contras: Not really anything I can complain about

Prós: Location is excellent !!! Walkable distance to all the yumminess of Phuket and all the shops.

Contras: The bed sheet has stain on them and little holes. It's kind of uneasy sleeping on it. The toilet is quite compact but it's not to the point that you cant move around.

Prós: We got upgraded to the bungalow next to the pool. Very clean and spacious. The only thing I would raise my eyebrows were the signs of “not bringing bananas, not cooking, not ......and all the charges in case you soil or damage pillowcase, towels and so on. I think it is not necessary, as people I assume would respect the property and it’s content. Staff very helpful and pleasant, next to the fruits and vegetables market, very convenient .

Prós: Comfortable room. Very well located in Old Town. Very clean. No complains.

Contras: Nothing

Prós: Clean, comfortable and affordable, set back from the road in a handy location in old town. We stayed one night before an hour long taxi ride to the airport. Conveniently we were able to extend our stay past the noon checkout for a mere 100 THB per hour. Staff were friendly and helpful.

Prós: Localizaçao do hotel, decoraçao maravilhosa, staff prestavel.

Contras: Nao ter hipotese de pequeno almoço. O meu quarto era no rés de chao mesmo perto da recepçao e das escadas pelo que se ouvia algum barulho mas nao incomodou.

Prós: The location is nice, very central. The rooms were nice, very comfortable bed. The rest of the hotel is gorgeous, I loved the color blue that was all over the hotel and they had a separate refreshment room with snacks and drinks for free. When we wanted to go to another island they helped us with booking the ferry and the transfer from the ferry to our next destination.

Contras: Nothing really, the shower was dripping a bit but when closing the bathroom door that problem was fixed.

Prós: Great location and great ambience to the hotel

Contras: Lighting in the bedrooms was a little poor - not good for reading at night etc

Prós: The hotel is charming and old world. Also very quiet and central. A few nice restaurants around and some good massages. Perfect for a couple of days.

Contras: There is no breakfast, which is ok but nothing opens until 10am. A lot of out of work taxi drivers harangue guests outside, which does get a bit tedious. Tourist numbers are currently down across Thailand and it has hit the taxi industry hard. About an hour to the airport..

Prós: O hotel é lindo, talvez o mais bonito da zona histórica. Muito bem situado. O quarto simples, mas qualidade bem acima do habitual nestes preços. Uma pequena jóia.

Contras: Não tem pequeno almoço, nem forma de o conseguir....

Prós: Amazing so beautiful and close to everything

Contras: Check out times and no pool

Prós: Location is perfect. Near to many restaurants and bar. I recommend Thai Massage in Kim Spa (like 25m from hotel) and restaurant in front of Hotel.

Contras: There is no breakfast.

Prós: The staff were welcoming and provided the upmost service daily, The hotel was within walking distance to numerous local eateries and marketplaces. The hotel is inexpensive and ideal for budget travellers.

Contras: The overall lack of facilities but for the budget friendly costs it isn't a deal breaker

Prós: An absolutely gorgeous 'old' hotel. Location is excellent, rooms a good size with a great shower. The public areas are beautiful. I loved that the rooms had a proper key which could be left at reception as we went out. The local Thai treats on offer are a unique and yummy surprise.

Contras: The public areas are close to rooms and if guests are noisy in the wee hours it can be frustrating. I would hope that all guests are mindful of appropriate hours of use of these areas.

Prós: Great location. Tea coffee biscuits available free every day

Contras: We did have a small incident but it was sorted to satisfaction immediately

Prós: The rooms were clean and really nice. There was a snack room with drinks and snacks available, which was really nice. Front desk was helpful. Hotel offers ferry to (and from) Phi Phi islands with pickup at hotel, so it makes it easy for a day trip.

Prós: Stylish, quirky, friendly reception, old world charm. The refreshment room an added bonus

Contras: Would have been good if the terrace had been open, brighter light option in bedroom

Prós: The staffs and beautiful view

Contras: Lighting in the room especially bathroom, need more light for ladies ;)

Prós: The location was beautiful. The room was amazing. The pools were fantastic. Sizzle restauarant was delicious.

Contras: Main restaurant was average. There was a wide variety of items to choose from, but they got boring fast. Breakfast buffet had some hot items that were not hot. Our butler never once checked in on us to ask how everything was. Very disappointed by that.

Prós: Amazing staff, they really go the extra mile to make sure you enjoy your stay.

Prós: the entire resort

Contras: None

Prós: Beautiful modern facilities Pools lovely and staff excellent

Contras: Very hard to get around as lots of steps and poorly signposted Got lost a few times

Prós: Staff are excellent and couldn't be more helpful. Breakfasts also a real treat and very well presented. Would also highly recommend the spa - its rather expensive but the discount helps :) The swimming pools are excellent.

Contras: Rooms are a little dated but very spacious and comfortable. Overall a great stay, it's a shame the drinks are as expensive as they are as I think more people would socialise there if they were more locally priced which would add to make a great atmosphere amongst guests. Also, if they go ahead with a room upgrade, would be great if they improve the Air Conditioning so that this isn't so noisy as currently it's not possible to sleep with it on. Finally, the hotel could make much better use promoting the nearby Freedom beach which is beautiful. The road needs a lot of work as it's really uninviting - quite scary actually with local dogs running around and a barbed wire fence you have to crawl under - for a single girl, however much I love a beach, i did second guess whether to go or not. The hotel could also help fund a beach clean up as unfortunately there is a lot of rubbish that washes up. If the hotel partnered up with the local council to make this an extension of the hotel - i think there would be benefits to both.

Prós: The staff at this resort were fantastic. They catered to any need you had and were always willing to help. The staff were so friendly and keen to chat to see how you are getting on. The location is excellent- away from the noisy night life but a free shuttle bus to take you to the centre. The rooms are beautiful with the comfiest beds in the world. The views are amazing at every one of the 3 pools. Would definitely recommend and would love to return

Contras: Nothing!

Prós: The croissants and omelette are good.

Contras: The way to room or to lobby is complicated.

Prós: We loved everything. The staff were all so lovely and accommodating.

Contras: Wouldn’t change a thing.

Prós: Muito confortável, ótimas piscinas e staff atencioso

Contras: Ar condicionado do quarto faz muito barulho

Prós: It was very clean and the staff was very friendly.

Prós: The staff were really nice and welcoming. Comfortable beds and toilets were clean.

Contras: Kitchen facility would have been nice, I mean for coffee you need to go out. At least they should have a facility for warm water.

Prós: Very cheap for room if you don't mind using fan only.

Contras: I wish that the room would specify if the dorm room has AC or fan only. The restaurant to buy breakfast is very overpriced.

Prós: Very friendly woman running the place; good WiFi; good showers;

Prós: The woman who runs the hostel is amazing and so lovely the hostel is so clean and so nice and such good value and the staff are so helpful in helping you organise what you want to do

Prós: The price is good, the staff is helpful, the shared bathrooms and toilets are spacious. The decoration is gorgeous.

Contras: I can hear the noise from the room next door.

Prós: Friendly staff. Quirky and cute feel with wooden flooring throughout. Good location from airport shuttle bus and also not far from lomprayah bus terminal. Lots of shops and restaurants nearby. Ideal for a one night stop over before going to Koh Tao.

Contras: No AC in the rooms made it very hot. The pillow was very uncomfortable.

Prós: Great location. Friendly helpful staff. Last minute cancellation possible.

Contras: Staff very friendly and helpful, but let noisy people stay drinking after midnight near rooms. Thin doors and creaky floors.

Prós: Lugar excelente proximo a ponto de ônibus, bares e lojas charmosas. O atendimento foi excelente e tudo que precisei fui atendida

Contras: The sounds of the floor on the corridor.

Prós: Não utilizei os serviços de cozinha

Prós: Great location and very helpful staff. The room and bathrooms were clean. The room had a tv and small fridge. This hostel was excellent value for money.

Contras: It was a little noisy at night.

Prós: A lot of fans in the room. Lady was super nice. Ferry ride and scooter rent was organized.

Contras: Room was very warm, dark and it was noisy.

Prós: As camas e o banheiro eram ótimos. Propriedade muito grande.

Contras: Difícil de chegar ao lobby sem a carona de um carrinho de golfe.

Prós: near to airport, quiet and good swimming pool. good food and private beach. spacious rooms

Contras: check in time could be earlier

Prós: Funcionamento e atendimento geral Boa piscina

Contras: Alimentação

Prós: Very nice hotel, rooms were good and comfortable, pool was beautiful.

Contras: Far away from everything

Prós: Limpeza e comodidades

Prós: Great hospitality. Thank you for making our stay such a memorable one. From the reception, to the concierge.. it seemed like everyone was passionate about their job and I’m sure as guests we felt the warmth from their dedicated service provided. We arrived at 5pm and was offered a free upgrade to their ocean front suite - mood was pretty crappy from the rainy weather so that was definitely a mood booster!

Prós: Location and staff were fantastic. The parts of the resort that were common areas were beautiful. The whole experience of multiple levels, the landscape, and the architecture were beautiful. Food was excellent!! One of the best steaks I have ever had

Contras: Certain parts of the resort need a facelift. Bathroom needed a good scrub and the pool also was looking old. Grouting for both areas needs to be done. Rest of the spaces were beautiful!

Prós: Really good customer services and good swimming pools. We did upgraded the room to pool view for 1000 bt.

Prós: The staff were wonderful, friendly and so willing to go the extra mile to make you feel welcome.

Prós: loved the property and the location . The food at the Big fish restaurant was great! but i wish the main the restaurant had more food options.

Contras: Since the property is away from the main city - I expected a hair salon at the hotel. Most hotels do . I was a bit disappointed that the hotel did not have a hair spa or salon ..although it did have a spa but not for hair.

Prós: Close to airport and got a nice beach. Great staff

Contras: A bit far away from Phuket town.

Prós: The beach, pool, staff, and the view.

Contras: There is no shops nearby, such as 7-11, or family mart. But no big deal.

Prós: Close to the airport, very comfortable rooms, good swimming pool.

Contras: Restaurants and bars are very expensive and food quality is very poor. If you plan just to stay in the hotel all time of your vacation be prepared to pay a lot for every drink and 20 usd for "Italian" pasta made of the cheapest local goods. Food is really cheap but they charge as for high-class Michelin stars. Remote location, there is nothing around and the nearest store or alteenative place to eat is 3 km away.

Prós: Clean spacious rooms and bathrooms. Located in National Park (what else can you wish?).Lots of restaurants nearby. Super friendly stuff :) Rooms are same as presented on photos.

Prós: The resort is very close to the airport. When we were there (early August for the last night plus a full day) there was plenty of space. Staff was friendly and helpful both in the reception and restaurant. Breakfast buffet with a good selection of fruits, toast, eggs, sausage/ham and Thai food. Without any additional cost we could stay at the pool the full day when we left. Free airport transfer is also offered. De-luxe double room was very spacy, also the bathroom.

Contras: There were some nervous ants in the room but since we were out most of the time not an issue.

Prós: Relaxed, near the airport, not sterile Luke an airport hotel

Contras: Arranged an airport transfer but it was difficult to find our lift - we were just about to catch our own taxi. Not sure what happened

Prós: Close to the airport, breakfast was great lots to choose from pool was clean room was cozy

Contras: Front desk and breakfast staff not so friendly ,restaurant need to have more English speaking attendants

Prós: perfect location by the sea with beautiful sunset. Near airport but we didn't hear airplanes. Good swimming pool and quiet.

Prós: The room was clean and neat and had all the necessary facilities. I used their free airport transfers for my parents and they picked them up on time and took care of them.

Contras: N/A

Prós: Smiling & helpful staff, free pick up & drop at the airport, big room & bathroom, decent outdoor pool, free bike to explore the place, excellent beach

Contras: A bit far from the restaurents & the array of shops

Prós: A cama, os lençois, travesseiros e o chuveiro são bons.

Contras: Achei o hotel bastante ruim. Os funcionários eram mal humorados e pouco interessados. Quando eu cheguei, o quarto reservado por mim não estava disponível e tentaram me empurrar uma acomodação bem pior. O restaurante na frente do hotel é sujo e desorganizado. Na hora do check-out mais confusão, erro e desinteresse por parte dos atendentes - estilo: "desculpe mas não posso fazer nada. Não fui eu que errei". E para coroar... a praia na frente do hotel é feia, suja e é preciso atravessar uma rua de movimento para chegar nela. Sinceramente não vale a pena. Você vai ter mais desgosto e aborrecimento do que relaxamento.

Prós: All the buildings /spaces look really nice. Very tropical feel to it. Hotel rooms were very spacious. Place looks great and great location. No noise whatsoever from the airport. Near a road but not really any noise. Staff outside the restaurant (pool, reception) were very nice and helpful. Pictures of room etc as per pictures on booking.com. There was a live band in the evening at the restaurant which was really nice (even though its low season).

Contras: Staff weren't the most attentive in the restaurant and they brought the wrong drinks. Food was OK but nothing special. Shower jumped from hot and cold continously. No path to the beach (you have to walk via bushes). No mosquito spray which was common at the other hotels we stayed at.

Prós: The pool is amazing and the rooms are so spacious and clean with really nice showers

Contras: Nothing

Prós: Great transit location close to airport . Good restaurants on the beach , I wouldn't stay more than a day or 2 Max in the area.

Contras: Rubbish along the beach is a problem ...It is all of our faults. We need to become far more conscious of what footprint we are leaving on the planet. If the whole beach was cleaned today , Im sure within a week , the tides would bring in a new lot.

Prós: - Great location at the heart of Phuket old town - Easy to go to everywhere - Nice restaurants surrounded

Contras: Smell from the gutter and mothballs at the toilet but not strong smell.

Prós: This felt more like a guest home than it did a hostel. Very friendly vibes and homey feel.

Contras: Wish there were windows in rooms but that’s just the design of the building!

Prós: Clean room, Good location and friendly and infomative staff.

Contras: no

Prós: The location was not bad it's within walking distance of night markets. The room was very comfy for a single room. It's also the cheapest room for one person you can find in old town.

Contras: I found ants in my room. The many places were very overpriced.

Prós: Stuff here are so friendly and helpful! They are really good talker all so the guests are! You can make so many friends here! A cute cats roaming about hope you could be a bit of a cat lover..!

Prós: Big beds for a hostel, aircon all night, very clean and he staff were incredibly friendly. Facilities were good, free coffee, books and movies. Being a musician they also had a guitar which was bonus for me!

Contras: If your used to living in hostels I couldn't fault it.

Prós: Great location, in the heart of the old town, staff were really friendly and helpful.

Prós: The front staff is really good

Contras: The difference between the very good staff and the unfriendly staff was intense

Prós: The staff were incredibly friendly and accommodating letting me check in early. Bed was comfortable with its own light and socket. Thoroughly enjoyed my stay :) Also a great restaurant right next door!

Prós: Nice hosts, good location, free water refill station

Contras: The bathrooms are far away from the rooms

Prós: This is a Very Good Hotel, located near shopping areas. It’s not far from the beach. The Staff is Very Friendly And Always Helpful.

Contras: We didn’t experience any problems with our stay

Prós: The bed was comfortable, air was nice and cold and staff was super friendly

Contras: The bathroom had a foul odor

Prós: It's quite cheap, the bed was good, the staff was friendly

Contras: the location was not easy to find, the shower didn't work well, the pressure of the water wasn't stable, sometimes the water was very hot and suddenly cold. Hope you would fix that.

Prós: Cama, atendimento, piscina

Contras: Localização e falta elevador

Prós: Clean & swimming pool, staff very helpful

Contras: Far from the beach

Contras: No iron, too far from good things not in great area

Prós: Cleanliness and budget friendly

Contras: No lift, no telephone, empty fridge, limited options in breakfast

Prós: We really enjoyed the staff. Nauti helped us get laundry service down the street. She even walked with us there and translated. She was delightful and incredibly kind. Staff were smiling every time we spoke with them. Did great job at arranging taxi and pickup for adventures. We are pleased. Also, it’s located in the middle of the dirty city. But the hotel is tucked-back and away from it all. Very clean and safe.

Prós: The staff's are so much friendly and helpful. Location is good. Lots of resturant near the hotel. Have large parking area.

Contras: There is no lift in the building. If you book for the pool side room then it's alright but if you book for the city view room then you have to face hard time to get up and down and also for carrying luggage. There is no intercom in the room.

Prós: Do atendimento e simpatia da Natália que nos deu boas dicas sobre Phuket e sobre outros locais de interesse. Existem algumas bicletas que podem ser utilizadas gratuitamente. Demos um bom passeio noturno pela zona antiga da cidade. O pequeno almoço é bom e a pisicina agradável.

Prós: Very clean, and staff really helpful

Contras: No lifts but staff can help you

Prós: it is clean and the staff good

Contras: The air a condition not working properly, the hotel do not have elevator and telephone in the rooms for customers assistance, the old towels.

Prós: Bom custo benefício. Servico de lavanderia self service.

Contras: O café da manhã poderia ser mais variado.

Prós: Cute hotel Inna good part of town. Shopping near by and cute cafes. The indie market was great.

Contras: The beds were a bit hard.

Prós: The place is convenient and felt is a safe place to stay.

Contras: Night time not so happening.

Prós: Rooms are spacious and location is great!

Contras: No elevator. And Air conditioner is a bit loud.

Prós: no breakfast. locatio and staff excellent

Contras: nothing

Prós: clean and very good smell excellent location near by walking street and old Phuket town

Contras: none

Prós: - Good Location - Friendly staff - Comfortable beds

Contras: - Breakfast was only ok

Prós: The room and the breakfast were ok for one night, on our way to Phi Phi Island. The high point of this place is the location! It is located at about 50m from a nice shopping mall with a market, pharmacy, restaurant and a pub/bar. Staff was nice and we were able to book the boat from Phuket to Phi Phi with them for 350 baht per adult.

Prós: Loved it

Prós: Quartos confortáveis, muito caprichosos, localização central

Prós: The staf is very nice and helpfull especially Puki which is the best.

Contras: Was there 4 yars ago and the facilitie was in much better condition.

Prós: Great location, and habe parking

Prós: super friendly & helpful staff stylish & central facilities

Contras: no breakfast options yet, but cafe directly next door

Prós: I like that you enter the property through a coffee shop. The room was very clean and staff very friendly.

Prós: It was well located in the Old Town. It was clean and everything worked.

Contras: Some issues about access or checking in after hours.

Prós: Very reasonable price and good location in main street and Sunday market (the traffic would be block out after 15pm). Really friendly and helpful staff who's coming to unlock the door while the card isn't working. Nice features combine with old house and modern design.

Contras: No lift. The water pressure is very small at the sink. The key card isn't working and we have to call to reset the swipe. It's not easy to see the ID setting with loud music disturbing from the market. The traffic noise from midnight till late is horrible and unbearable, even with 2 layers window and located on the 3rd floor with curtain's on No Help! So if you're a light sleeper or travel with kid, don't ask the room face to the main street. Since it's more like B&B style guesthouse, I can understand with ants, but not expecting to see cockroach eating in our bin! My friend has cockroach-phobia so it's zero tolerance to stay in the room with it. The air-condition is just above the our heads and since my friend has fever and feeling cold, we have to turn off the AC. So it'd be nice if there is a fan provided. Due to the traffic noise and no window open, with no AC no fan, it is hectic and uncomfortable to sleep.

Prós: The staff were amazing. Warm and welcoming. They also helped us with questions about the town and with some photo copying we needed. So helpful and always smiling. The coffee shop downstairs was great too. Great coffee and has a nice café area to sit in and work on a laptop if needed. The bed in room was big enough, room has the bed, a chair and also has the basin in it, not in the bathroom. Location is perfect! Right in the heart of all the things in old town.

Contras: The room size is a little small, as the basin is in the room and not in the bathroom. Also there was no writing desk as shown in pictures, but a window sill with amenities on, and chair pulled up to. I needed one for work, but lucky they had a nice area downstairs to sit and work.

Prós: The location and the staff was very reactive.

Contras: Everything was great. The worst thing was to go up several steps to our room with the luggage.

Prós: Great location, just right in the middle of old town area. The café on the ground floor is very cozy with great coffee of course. The room no.4 I stayed in is very clean and equipped with amenities.

Prós: It was a good location but there was nobody there when we arrived so It took us a while and we had to get another hotel to help us contact the host. When we booked it said breakfast was included but it wasn’t. There was a lovely coffee shop across the road and it was close to bars, shops and markets. The bed was very comfortable and very good value for money. They let us keep our bags there for the day which was very helpful as it was during storm Pubak and we had to rearrange our travel plans for the day.

Prós: Very young and pleasant staff! Good coffee!

Prós: Location Friendly staff Quirky retro style rooms

Contras: Check out process - on my last morning, I popped out for breakfast before my planned checkout at 8:45am - but the key did not work on the front door when I tried to get back in (I presume because it was last day) thankfully the cleaner was there to let me in and collect my bags. Instructions weren't clear for check in/out process if outside the coffee shop opening hours

Prós: Everything, excellent service and facilities

Contras: Not much food options

Prós: Nothing. This is not a 5 star resort. It is old, rotted furniture, terrible balcony, 90degree angle in the middle of nowhere.

Contras: Everything. It was dirty. Old. Dilapidated. Absolutely disgusting.

Prós: Stunning views of the bay Large size rooms with views Great food across all 3 restaurants Super Service

Contras: No beach swimming possible !!! Small swimming pool - little or no privacy Far from main beaches - Kata, Karong, Patong

Prós: I loved the property the view from my room was beautiful. Although the pool was amazing it closed too early.

Contras: Pool hours end too early Not enough vegan options for breakfast buffet

Prós: Rooms with view, pool & bar and of course amazing staff

Contras: Nothing

Prós: The environment, the sea view, the room.

Contras: The pillow was not comfortable. It would have been good if they could let us choose the type of pillow we prefer.

Prós: Staff service and especially the asst front office manager Ms. Ya

Contras: Distance from the city I Suggest free shuttle between the resort and the city

Prós: the location was amazing with a very nice view

Contras: the breakfast and dinner was included in my reservation but when I checked with the hotel I found some difficulties for the dinner.

Prós: The staff went out of their way to help

Contras: The quality of restaurant food not that good and was very expensive especially after service charge of 10%added - plus local tax (think it was 7%) The hotel down the road was much better

Prós: Staff is very friendly. The property is on a steep hill which makes walking a little tough, but they have a buggy service to take you to/from your room. Breakfast buffet is delicious and served in two restaurants. Rooms are very clean and bayview rooms have a very nice view of the water.

Contras: Locations is a bit far from town. Good place if you just want to stay at the resort.

Prós: Great Balcony View Room was very spacious Beds were extremly comfortable Room Service was great and fast Bathroom was spectacular

Contras: I had to walk uphill every single day to get to my room. This would not be a problem normally but after a long day of traveling around town. This extra uphill walk is hassle.

Prós: Tudo, mas só fiquei uma noite!

Prós: De tudo.

Contras: Nada

Prós: The staff are so helpful and welcoming.

Contras: Breakfast was a little over priced in comparison to other places.

Prós: Close to old town Phuket and super clean

Prós: Friendly staff, extra nice touches of a note, and some snacks.

Contras: Smelly towels, very hot and a bad sleep due to AC did not work properly

Prós: Quarto espaçoso e muito bem equipado. Tratamento atencioso e simpático. Bom pequeno almoço com bastante variedade.

Contras: Nada a apontar.

Prós: It is a nice hotel with good staff and it is in a perfect location in Phuket town. Breakfast is great. There is a lot of resturants and shopping around.

Contras: If you are looking for a pool with alot of sun this is not a place for you, but i dont mind.

Prós: Staff were excellent, very clean room, everything was perfect.

Contras: Nothing to dislike.

Prós: Quite a memorable stay, service is excellent and the room is very comfortable and cosy

Contras: The breakfast is not to my expectation

Prós: Ease of check in Fantastic staff ( just amazing ) Location - close to street food & fast food outlet Breakfast was better than expected - Kevin who is the duty manager was simply outstanding . By far the most professional hotel staff I has see in my travels so far Very Family friendly

Contras: Well everything was perfect so really hard to say but if I was to point something out , it would be on the day of checkout , I carried my bags from the reception to the car, seeing this the manager came out & helped me load it in the car. Not sure it this is a norm but you would expect more .

Prós: This hotel is very new and modernly furnished. It's situated very close to the city centre, with plenty of popular restaurants and shops nearby. The check-in process was smooth and the staff were all very friendly and helpful. Our room was nicely decorated, and the bathroom was very spacious and clean. There were plenty of TV channels to choose from, and the hotel wifi was quite reliable most of the time. Overall, we were very happy with our stay and would return again in the future!

Contras: The mattress was a little firm to my liking, and it would have been better if there were more electrical sockets in the right places!

Prós: Excellent location.. the receptionist Miss Nuchanat Pathan was so helpful and walked the extra mile to make our stay comfortable.. big kudos to her.. Good breakfast,clean rooms , really good roof top bar with amazing cocktails .. very little to complain about

Contras: Location not good if you need to be near the happening beaches..

Prós: Nice host! Great coffee!

Contras: No breakfast..

Prós: This guesthouse is superb in location as tourists flooding around the Soi Rommanee for photo shooting. You can even sit down in front of the window (room number 1 or 2) to be amazed by the number of tourists visited the area. The ground floor of the guesthouse is the coffeehouse selling very nice coffee! You MUST try!!! The lady boss and the staffs are very helpful and attentive. Very useful map provided by the guesthouse shows major attractions and facilities around the old town. Almost Perfect!!!

Contras: Weekend bazaar's karaoke session is very noisy (started from 1600 to 2200). Fortunately it will end around 2200 so you must bear with the noise. All the lighting is warm-white coloured is quite romantic but is not quite suitable for reading. Maybe mixing of daylight bulb will be another option.

Prós: Boutique style, design and coffee shop on the first floor

Contras: None

Prós: Bed is comfy! Location is superb very centre of the town,. you can walk to anywhere, Staff is very helpful , Yummy cafe is downstairs. The Koi pond on ground floor is very lovely

Contras: They have no lift . I traveled with 25 kgs bag and carry on for 7 kgs it is a bit too heavy for me with a very steep stairs. Even staff helped me to carry on and off my room though.

Prós: Great location

Contras: There is no counter service at night and the staircase is hard to climb up and down for people with big luggage and small kids

Prós: The family that runs the boutique also runs the coffee shop downstairs. They were very sweet and accommodating.

Prós: Staff were amazing, as was the location. Very nice bed and shower. Cafe down stairs was very stylish and the stuff they sold was good quality.

Contras: Fridge in the room would have been nice.

Prós: Quarto limpo e linda decoração, o bar da recepção era legal

Contras: Na primeira noite de hospedagem não tinha ninguém para nos receber porque chegamos de madrugada, interfonamos bastante até uma senhora abrir a porta, ela nos recebeu um pouco mal porque não nos informou nada ( bem como abria a porta, onde poderíamos comer, senha do Wi-Fi ; absolutamente nada, apenas deu a chave do quarto), no dia seguinte sairíamos cedo e nem se quer tínhamos contato do táxi. Também não fomos informados do café da manhã , ficamos hospedamos dois dias e não vimos café da manhã em nenhum dos dias. Na segunda hospedagem uma senhora nos atendeu bem, o que superou um pouco o mal estar da primeira hospedagem.

Prós: Excellent hospitality and location. The staff (mostly Tiwat) was very helpful and the smell of the coffee from the downstairs coffee shop is priceless. Entrance to the guesthouse and coffee shop is the same :)

Contras: Bathroom emitted a funny smell. Needs of be remedied ..,

Prós: Perfect location in a quiet cute street.

Contras: The room looked better on the picture. So walls were not very clean and the toilet were smelly.

Prós: Very comfortable rooms.

Prós: Staffs, room.

Contras: Location

Prós: I chose this place as it was just 3 minutes walk to the hospital. The staff were very welcoming and the room was clean.

Contras: The mattress was a little uncomfortable. I could feel bed springs. But the sheets were nice!

Prós: Boutique hotel quiet and hidden away but still close to everything we wanted to see

Contras: The breakfast included was very sparce Toast cereal coffee tea banana

Prós: A quaint little hotel in the heart of Phuket Town. Great Location to travel around on public transport. I just love the retro look of this hotel. The staff literary went out of there way to help each customer. I hope the owner knows that the staff brings and retains customer for this hotel.

Contras: There were times when the bathroom had a strange smell of sewerage after rain. But the stuff right away sorted it with air freshener until a plumber could be engaged.

Prós: Very clean and quiet. Staff are friendly. Water head and water pressure is in good condition.

Contras: Far from phuket old town. If you need to go to patong you need to take a bus to the old town and then take another bus to patong.

Prós: The room was far exceeding my expectations, was very comfortable and a very good size! The bathroom was very clean and the shower lovely! The staff were very welcoming and helpful. Its a perfect location for the Bangkok hospital and very good value for money. Taxi to Central Festival is cheap and quick! Highly recommend this hotel!

Contras: Nothing!!

Prós: Really quirky and nice and great neighbourhood if you are looking for non tourist. Staff were lovely.

Contras: Hard mattress and breakfast not great.

Prós: The breakfast is amazing. They have a lot of things you can try, from pancakes to banana cake. They also change their breakfast from day to day. There is also a brunch-kind of place where you can order amazing food during the day. The decor is also amazing and they have a nice pool to take a swim in. When visiting nearby island it's quite a good location as you a not that far from the docks.

Contras: The beds were quite hard and the airconditioning remotes didn't work that well. We also didn't find many interesting things to do that were on walking distance from the hotel, so you have to take a taxi to get to places.

Prós: Very trendy, clean and spacious room. We only stayed there for one night but it was very good. The staff was friendly and helpful. The breakfast was not too fancy but met your basic needs which was sufficient. Very relaxed hotel with a nice pool.

Contras: The corridors are very noisy.

Prós: Really funky place, super comfortable bed, great vibe.

Prós: Oppen Pool 24/24 ;) Special Monkey design Selfmade Breakfast Availability of drinks and fruit

Contras: I didn t had enough time to enjoy the hotel

Contras: The bathroom was smelly Very bad smell even I asked to clean It’s real problem during night time Staff were friendly but weren’t able to speak in English to helped me out for sight seeing Breakfast was just ok

Prós: 24 hr everything, pool, snacks, front desk. They up graded our room for free. Great service and friendly staff. Good location. Breakfast was toast, fruit, juices, 2 Asian dishes (changed each day), scrambled eggs, tea and coffee.

Prós: Nice & Clean with good breakfast even doesn't have much choices but delicious. Hotel decoration is wonderful I love this style..will be stay agian if I have a chance to go to Phuket. in the future.

Contras: Less Plugs as I have booked a triple room but plugs is not enough for charging our mobile/camera/ipad,..

Prós: Cool modern hotel with 24/7 hub include coffee, cookies and pool. Perfect for a visit of Phuket Old Town. Staff was very helpful! Nice rooms with a outdoor bathroom.

Contras: Nothing to nagging

Prós: O hotel é muito moderno e bem decorado, oferecem frutas e biscoitos como cortesia

Contras: Meu quarto estava com um cheiro insuportável de esgoto, não dava pra ficar dentro. Errei a data da minha reserva e foram totalmente inflexíveis com tudo. Café da manhã limitado. Equipe não entendia muito bem inglês.

Prós: Atendimento bom. Localização muito boa, a cerca de 150 metros da estação de autocarros, bastante prático para ir visitar alguns locais e também para transporte ao aeroporto (autocarro cerca de 3€ enquanto de táxi cerca de 15€) ou para o porto (ferry). Para a praia de Patong paguei 50 Bht (1,5€) e foi cerca de 40 minutos de viagem.

Contras: O pequeno almoço tinha pouca variedade de produtos, foi razoável. Tinham uma espécie de venda de alguns produtos a baixo custo para completar o pequeno-almoço.

Prós: Spotless. Huge bed. Great balcony with bath. Lovely pool area. Tasty breakfast.

Prós: Everything else was great. Good staff, clean and good facilities. Decent breakfast.. we showed up 5 minutes before breakfast finished so missed the meat dish.

Contras: We didn't realise how far it was away from Patong beach.