hotéis em Chicago

Prós: Nível do clube foi excelente. A equipe foi além incrível. A comida era ótima.

Prós: A localização é excelente. A equipe é bom.

Prós: A equipe foi incrível. todos os detalhes, da decoração ao conforto, foram superiores em qualidade e bom gosto. Localização fantástica. Piscina e spa incríveis.

Contras: O custo adicional do serviço de quarto

Prós: Passei meu aniversário de casamento e foi excelente, fizeram com que a gente sentisse a experiência de uma data feliz a cada momento! Foi incrível!

Prós: We stayed in an Executive King Club room. It was magical from check in to check out. The staff goes above and beyond. The food and drink choices in the club area are well worth the premium price.

Contras: We loved everything about it.

Prós: Funcionarios extremamente atenciosos. Quarto e banheiro espaçosos com roupa de cama e toalhas de otima qualidade. Academia otima. A vista da cidade no salão do clube lounge e alimentação oferecida eram excelentes. Achamos a localização do hotel perfeita, tudo muito perto.

Contras: O banheiro poderia ter piso aquecido e o quarto poderia ter mais espaço p guardar roupas.

Prós: Amazing rooms and exquisite service!!!! The staff are all friendly and helpful!!!

Contras: The towels could be softer.

Prós: Location is fantastic in proximity to Magnificent Mile, staff are very friendly and helpful, facilities within the room are all up to date, public facilities outside the room are mostly available and at a very high standard.

Contras: Might be pricey compared to other hotels in Chicago but is worth every Dollar paid, the kind of hotel that sets the bar very high for other properties to match.

Prós: Amenities are well prepared and room was clean enough.

Contras: Nothing.

Prós: Out of this world. Wow my room was bigger than my apartment!

Contras: Nothing

Prós: beautiful room great club excellent spa facilities

Contras: O preço do pequeno-almoço por pessoa é excessivo o que leva as pessoas a terem que tomar o mesmo fora do hotel.

Prós: Truly a five star experience; service, quality, food, location, beautiful spacious rooms.

Contras: $71 to valet park.

Prós: Localização, arquitetura, beleza e atendimento.

Prós: O hotel é lindíssimo e muito bem localizado. Uma vista espetacular. As varandas são charmosas e o corredor de espera dos elevadores é muito legal.

Contras: Apartamento um pouco apertado, com muitos móveis.

Prós: Belo quarto. Serviço impecável

Prós: Tudo, o serviço foi o melhor e os banheiros eram amplos e bonitos. Toques agradáveis em todo lugar!

Contras: Nada

Prós: If money allows, this is where you need to be! Was so good that we didn't even leave the hotel for 2 days!!! Excellent! Spa was WONDERFUL!

Contras: not one thing

Prós: A suíte é excelente, com todos os cuidados e serviços imagináveis à disposição. A localização, também, é perfeita.

Contras: O serviço de valet parking é PÉSSIMO! Todas as vezes que precisei solicitar meu carro perdi cerca de meia hora, cada vez. Não funciona. Em uma das vezes perderam a chave do carro e o ticket. Terrível.

Prós: If you think

Prós: Everything was 1st class. THe location is great for downtown shopping and dining. The staff from valet through check in were all very professional. The room and grounds were all top notch as well. A very comfortable room with great amenities.

Prós: De tudo Hotel excepcional com um serviço muito acima da média

Contras: Tudo perfeito

Prós: It was the best experience

Prós: Outstanding service

Prós: Location and it was very clean

Contras: The front staff did not honor our early check in request Also they gave us a handicap accessible room which we did not request or need !! We would if preferred a tub instead of shower only ! At a 5 star resort and the price we paid should do better

Prós: The two most important features for a room in a hotel is the comfort of the mattress and the bed linen, without these you can't get a good night's sleep. On both counts these were superb.

Contras: The exchange rate to the US is brutal at the moment. Beware that the price does not include city tax, so the final bill is going to be 25% more than the quote.

Prós: The room was nice as I expected with a 5 star hotel. I didnt give it an "excellent" rating simply because our view outside the window was tools, etc for the maintenance crew. So we left the curtains shut. The location was nice as well.

Contras: The staff was not welcoming and the experience they provided to my husband and I was not was I was expecting for a 5 star hotel. If felt like we were an inconvenience and the food at the hotel was terrible and the service was slow and unfriendly.

Prós: Limpeza e arrumação do quarto

Contras: No

Contras: Cama poderia ter sido mais confortável

Prós: Excelente localização. Excelente serviço. Os quartos bem decorados.

Prós: Tudo

Contras: Ter de deixar a manhã seguinte

Prós: Super decoração alegre, materiais de alta final e equipamentos. A equipe fantástica, ótima localização. Contras zero. Fique aqui se você pode pagar.

Contras: Nada!

Prós: Quartos pequenos, mas ótimos e muito confortáveis. Pessoas maravilhosas.

Prós: Very comfortable room and great location

Contras: We were excited to try to the rooftop bar, but it was a bit of a disappointment. The drinks were served in plastic, which we were told was for pool safety even though the pool was closed. The appetizers were mediocre.

Prós: The best part of this hotel was the 18th floor/roof area. It was fantastic to be able to sit and relax next to the pool there.

Contras: Room service and the mini bar in the room was a tad expensive.

Prós: Amazing staff. Great lication

Contras: Room cleanliness needs improvement

Prós: Everything

Prós: Truly exceptional from the staff, cleanliness, aroma therapy, onsite amenities, and delicious restaurant, Somerset! We’ll be back! Love this property!

Contras: It was all divine!

Contras: Valet is a little pricey.

Prós: lovely. really enjoyed it.

Contras: The 20.00 per night resort fee added at check out. When I asked what it was for, I was told the coffee/tea on the shelf in the lobby and water in the room. water was not replaced 2nd night. says it was in "fine print" he took 20.00 off, but shouldn't char

Prós: Small things such as iced water in reception, plus coffee in the morning.

Prós: Great location. Loved the bathroom layout!

Contras: Bartenders at the hotel bar not that great, but not the fault of the hotel.

Prós: Loved the Art Deco decor

Prós: The soaking tub in the junior suite was perfect. The staff was incredibly friendly, young, vibrant. Did not feel like we were staying in a stuffy, upright, old-money Hotel. The decor was lovely. Comfortable bed. Great rooftop and downtown walking loc

Contras: None

Prós: Location was great. The food in both restaurants was very good. The staff was very friendly and accommodating.

Contras: I reserved 4 rooms for a Girlfriends Getaway. Three of the rooms were great. My room; however, was for persons who are physicaly challenged.I am not. I had nowhere to hang my clothes. My room did not have a chaise lounge as the others did.

Prós: Great design and character, if a little gimmicky. Fun rooms and fantastic location.

Prós: the uniqueness of the rooms

Prós: The decor, the atmosphere, the comfortable bed, the unique features (robots, music speaker for phone, TV screen checkout).

Prós: The hotel and room was fantastic!

Contras: The room we had (1010) there was a view of a waxing salon that decides to never close their blinds :X

Prós: The robots that deliver and total feel

Contras: Wish they did something for nye, it was kind of bumpy there was not ;/

Prós: The room was very clean....

Contras: Nothing

Prós: The room service robots and the very cool decoration

Contras: NO

Prós: Hotel employee delivered room service/extra shampoo as needed.

Prós: Everything was likeable

Prós: Such a fun place to stay.

Prós: Bedsheets were great!

Contras: backside has a pretty depressive view and airconditioning is very loud

Prós: We absolutely love this hotel. We have been to many hotels visiting Chicago and this is our favorite by far. Its not about the amenities its about the atmosphere. Our favorite was the robot delivering items to the room.

Prós: Eles antecipam suas necessidas. Boa mesa de concierge. Ótima equipe. Bela vista. Ótimo bar e resto. Bem decorado para o natal.

Prós: Excelente localização, belo hotel, serviço maravilhoso e tranquilo. Muito confortável e luxuoso.

Prós: Ótimo restaurante recomendação e serviço!

Prós: Ótimo serviço do pessoal! Excelente localização. Miss Mariana from reception extraordinary.

Prós: Your City Was Very Clean Very Surprised At How Clean The Were. And Always Great Food At Gibson's

Contras: Drain In Sink Drained Slow And Toilet Backed Up / But Im Being Picky....Otherwise There Was A Older Lady Who Came To My Room To Iron Some Shirts WOW I WAS VERY IMPRESSED WITH HER !! Her Name Started With Marian ? Shirts Came Out Great And Service Was Fast

Prós: Excellent personnel and service

Contras: Noisy room. Need another restaurant.

Prós: The best four seasons hotel we have ever stayed in. All staff were exceptional especially check in & concierge, couldn’t have been more pleasant or helpful. Thank you

Contras: A little expensive, but isn’t everything?!£

Prós: Localização

Contras: Servico ,limpeza

Prós: A localização do hotel

Contras: A cama excelente mais a suíte eu achei pequena

Prós: Amazing!!!!

Contras: Nothing!

Prós: Old fashion hotel. Room is so big and clean . The hotel feels like a luxury experience.

Contras: Not really .

Prós: Location.

Contras: Wish we could have picked which city view we faced.

Prós: Muito confortável e bem localizado. Café da manhã super agradável e delicioso!!!

Prós: Excelente equipe.

Prós: Bonito. Serviço incrível. Vai voltar.

Prós: Hotel moderno com características históricas. Excelente equipe

Contras: Aquecedor era estranho e era difícil de regular a temperatura da no quarto.

Prós: Cleanliness

Contras: Not as ideal a location as I was hoping

Prós: Nice rooms, clean, friendly staff

Contras: No. Everything was very good!

Prós: i was in chicago to relight the fire in my relationship. due to work i am always traveling or working late and its hard on a relationship. i called the front desk before i arrived and asked that they make my room extra romantic add a bottle of wine and do whatever else they could to make it a special night. The staff went above and beyond and did a great job putting together our room. we had a nice bottle of red wine and the view was perfect the top bar made it that much better for us to have a few drinks and get in the mood before going out and enjoying the night for a bit. The shower with the tup was amazing and we had the perfect night!

Contras: the price was very high and some of the front desk employees were amazing while others were rude and didn't even have the time to answer a few questions about where to eat even though nothing was going on and we were the only two people around.

Prós: Staff was amazing, rooms were spotless. Beautiful hotel!

Contras: No issues whatsoever.

Prós: Staff across the board was excellent, friendly. Housekeeping efficient and early in day. Decor and vibe super.

Contras: Only suggestions would be more hooks in bath ( one not enough) and while I Loved the big round light between the beds and the light was necessary, it wasn’t possible to read at night as it lit up the whole room and would keep up the other sleepers . Suggest a reading light as well.

Contras: Limited space, the area felt a bit cramped.

Prós: location

Contras: no

Prós: Gorgeous big rooms and beautifully clean

Contras: I was staying 2 nights (Saturday and Sunday) and nearly all the restaurants and bars were closed and no room service is available after 8pm on Sunday night. Bolero the roof top bar was also unavailable Saturday night as it was being used for a private function. I chose to stay here for marathon weekend but after running 26 miles I wasn’t impressed to be told where I needed to walk to on Sunday night to get something to eat. For a high priced hotel literally all I got was the room. Unfortunately I would not recommend this hotel to anyone for weekend stays ever!!!

Prós: Beautiful, well decorated hotel. Great location and great value!

Prós: The location was great. The staff were very helpful. We loved the free wine and coffee.

Contras: No

Prós: Front Desk Staff was nice

Contras: Did not have a room available with two beds.

Prós: Breakfast was amazing!

Contras: Nothing.

Prós: Croque Madame crepes are to die for. I've stayed here several times now, and the staff always seems genuinely happy to see me. I travel to Chicago pretty often and this is the only place I stay when I'm in town. I absolutely love it.

Prós: The eucalyptus steam room in the spa was wonderful! Also, the valet washed and vacuumed out my car!!

Contras: No! I absolutely loved everything!

Prós: Elegance, service from staff.

Prós: Everything was exceptional. Everything from the room, the staff, location, and ambience.

Prós: Fabulous place, location, staff, and amenities!

Prós: I got there at 5 am and they had a great room available for me, no issues! Fantastic staff.

Contras: Nothing

Prós: Beautiful property in a fantastic location just off of the Mag Mile. Attentive staff.

Contras: First night could smell cigarette smoke and a smoke alarm sounding. Called the front desk and they took care of it right away.

Prós: Beautiful. Comfortable, luxurious.

Contras: Staff assistance was hit or miss. Very frustrating. Some staff was very helpful. Others were not to the point of carelessness or rudeness. At this hotel I had expected service to be exquisite. It was not. For the price there's other hotels with better service who value their customers more highly.

Contras: I paid $700 to be told my room wasn’t ready, I should dress up in a locker room , and wait for a text that my room was ready.

Prós: Tudo. Eu gostei de tudo. As cápsulas e chuveiros e funcionários. Awesomeness.

Contras: Que eu não poderia ficar mais tempo ... Eu amei tudo sobre o quarto.

Contras: Tipo ginásio de sucções.

Prós: Amei que o quarto, tinha pia e banheiro. Quando as pessoas viajam eles estão sempre se aprontando para algo. Faz sentido ter um espaço amplo para fazer isso

Contras: O café tem caído

Prós: Equipe maravilhosa.

Contras: O serviço de quarto era inconsistente. Pedi o mesmo sanduíche duas vezes, recebi um sanduíche completamente diferente e complementos

Prós: Localização, funcionários simpáticos

Prós: Happy hour entre as 19 h e 20 h com bebidas gratuitas para os hóspedes do hotel

Contras: Tivemos que esperar 90 minutos para fazer o check-in. Nós também tivemos que pedir duas vezes para arrumarem o nosso quarto, mesmo a luz do serviço de limpeza estando acesa.

Prós: Layout, comodidades, cama

Prós: Tudo

Contras: Nada

Prós: location,the negotiated price and staff.

Contras: chairs in room are too low to the ground, I have bad knees.

Prós: The cleanliness, the location, room was so cozy and beautiful, staff was awesome, especially front desk young lady was very professional and kind, Ricky's Diner has great food. Virgin hotel was an unexpected pleasant surprise. I wanted to live there lol

Contras: Everything was perfect!!!!

Prós: The bed was amazing

Prós: Historic building, room design

Contras: Need electrical outlets with usb ports

Prós: A localização é perfeita, muito central, a 2 minutos a pé do Loop (metro) e do rio Chicago, a 10 minutos a pé do lago Michigan e do Millenium Park. O quarto era grande, com uma antecâmara, bom roupeiro, wc separado do duche. Cama e almofadas muito confortáveis. O nosso quarto era no 12º andar, com vista lateral para o Rio Chicago, muito bom.O bar no 26º piso com bom ambiente e vista deslumbrante.

Contras: Gostámos de tudo!

Prós: Very modern, fun vibe in a perfect location

Prós: The rooms were clean, the service is amazing and the location is excellent

Prós: Quiet room, beautiful design, friendly staff, really good gym and perfect location.

Prós: I booked here for 4 nights and was supposed to move to another hotel for the rest of my trip, but by the end of the fourth night I had already cancelled the other hotel and ended up staying for 19 nights! Need I say more? The location, the staff (especially Chris who helped me every time I extended my stay), the room, the coffee machine in the room (well I can't live without coffee first thing in the morning). Everything was just right. The whole vibe of the hotel is a happy one with great music and smiles. The breakfast was delicious, the bar was nice (didn't get to try the rooftop), the gym was superb and the coffee shop downstairs always smelled heavenly. If this hotel makes it to your shortlist (and it should) then do not think twice. This was my second time around and I can't wait to be back. Thank you for making me forget I'm not home!

Contras: After 19 nights, a late checkout should not be that big of a deal. All I got was an extra 30 minutes.

Prós: This was hands down our favourite hotel from our whole US trip! Gorgeous funky new hotel in a great location. Rooms were spacious, lots of areas to put your belongings, and the bathroom was fantastic - shower steam room instead of the usual shower/bath scenario most hotels in America seem to have. Staff were also super friendly and happy to help.

Prós: Location and decor

Prós: The wings at the commons!

Contras: Could have been a longer stay

Prós: Sou fã de trens. Então eu gostei da localização, particularmente os quartos de frente para Wabash Ave, que muitos outros não gostam por causa do L.

Contras: Gostaria de ver equipamentos mais variados na sala de exercícios, e talvez mais variedade no menu

Prós: Não ficar aqui por um longo tempo mas foi atualizado para uma bela suíte. Excelentes instalações, decoração, etc funcionários foram muito simpáticos e acolhedores. Definitivamente uma ótima escolha!

Prós: A localização era bom.

Contras: Hotel chato, quartos com estilo antigo padrão e amenidades de acordo com a faixa de preço do hotel

Prós: Amei o ambiente, muito bonito, hotel muito agradável. Tivemos uma estadia maravilhosa e com certeza recomendo.

Prós: Foi um pouco de confusão mas irá terminar.

Contras: Nem todos os quartos têm uma mesa para computadores

Prós: Falar com Bennie quando você chegar lá. Ele vai te configurar o centro.

Prós: Ótima localização, equipe prestativa e quartos limpos. O tema "Jewlers' Row" foi um toque agradável.

Prós: Camas confortáveis, quarto muito novo e limpo, café da manhã fantástico.

Prós: Eu gostei que estava perto de tudo o que queríamos!

Contras: o wifi era lento! Eles não tinham máquinas de gelo nos corredores, por isso tivemos que chamar cada vez para a recepção para ser alguns para nós. Ao entrar no hotel tinha um cheiro limpo, mas malcheiroso, era estranho! Nós requwsted com uma bela vista, mas temos a parte de trás de outros edifícios vista! O chuveiro tinha algum molde!

Prós: Quarto confortável, bem decorado.

Contras: Keurig não estava funcionando corretamente.

Prós: Quarto foi espaçosos e confortáveis. Todos no hotel foi amigável e útil. Excelente localização e surpreendentemente muito tranquilo! Gostaria definitivamente estadia aqui novamente!

Prós: A única forma de ver Chicago. A localização era ótima, mesmo sem a vista do centro. Quartos cheios de espaço, luxo e história. Eu não poderia pedir por mais. Eu definitivamente vou voltar

Prós: Very clean hotel and very good location, although next to train tracks.

Contras: I wish they would have given us an extra hour after check out that we requested.

Prós: Near CTA

Prós: Friendly helpful staff. Very comfortable. Definitely consider next time I am in Chicago.

Contras: Not a huge issue, just didn’t expect to hear the El train so well especially since we were on the back of the hotel. Ordered room service twice and did not receive the drinks I requested. I did not raise the issue to the staff so they were not able correct the issue. I am sure they would have corrected it if they knew.

Prós: Location is great

Contras: Pretty old building

Prós: Gostamos do hotel. Se voltar em Chicago gostaria de me hospedar neste hotel.

Contras: Pessoas estranhas em torno do hotel a noite.

Prós: A localização é perfeita, ao lado do Art Institute, teatros, restaurantes, no coração do loop. O atendimento é fantástico, todos os funcionários muito simpáticos e prestativos.

Contras: Nada

Prós: When it was finally time for me to leave

Contras: My car was broken into while it was in the hotel's valet. They fixed my window and said they'd also pay for the additional damages to be fixed. Now the hotel, valet and parking garage are saying they won't cover those costs since they aren't at fault.

Prós: Great location Amdahl very clean

Prós: The bar was cool. Had the best Old Fashioned. The bed was very comfortable. Hotel had a cool retro look.

Contras: The room wasn't stocked with any snacks or beverages and did not have a microwave. Also no OnDemand movies.

Prós: They upgraded our reservation at no charge to a delux king. It was a beautiful room and welcomed surprise.

Prós: front desk staff was knowlegable, friendly, and helpful

Contras: no pool or hot tub

Prós: location was great

Contras: the destination fee. i really disliked this and may not stay because of this added fee.

Prós: Localização

Contras: Muito street e corredor barulho. Serviço inconsistente de arrumação.

Prós: Quartos espaçosos, aspecto moderno, e equipe atenciosa.

Contras: Sem K xícaras no dia segundo ou terceiro! Não é um grande negócio, lojas de café perto.

Prós: Funcionários muito simpáticos

Contras: As paredes eram finas como papel, dava para ouvir tudo do corredor até mesmo uma voz suave falando em volume normal

Prós: Localização. A equipe foi agradável.

Contras: Os quartos precisam de alguma atenção, especialmente o banheiro.

Prós: O hotel ficava em um ótimo local e o serviço foi excelente.

Contras: O serviço de quarto foi entregue sem uma mesa para comer ao ar livre. Tive que comer na cama.

Prós: Excelente localização

Contras: Nosso quarto estava quente e o ventilador não ajudou a esfriar. A TV não funcionou.

Prós: A equipe foi útil. instalações foram limpos

Contras: Chão não era terminado semana. Azulejos no banheiro não eram totalmente definido.

Prós: A localização era boa

Contras: Os quartos eram pequenos, buracos nas paredes e apitou maquiagem. Quartos úmido e camas não eram mais suaves.

Prós: Localização e decoração

Contras: O bar

Prós: Localização central para todas as atrações.

Contras: Limpeza do chuveiro.

Prós: A localização geográfica foi o melhor !!

Contras: Um pouco sem frescura.

Prós: A localização é ótima

Contras: Meu despertador nunca veio. Eu estava atrasado para um compromisso

Prós: Great decor, great location excellent staff!

Contras: Temp was a little tough to control

Prós: Beautiful stay! Can’t wait to come back!! Stay here in Chicago!

Prós: A really good hotel. The shower was so good that I'm thinking of buying the same shower head for my house.

Contras: Due to the hard floor the space has a bit of an echo.

Prós: Hotel muito bom localizado perto do principal comércio local e dos pontos turísticos.

Prós: It’s a beautiful boutique hotel with a friendly, helpful, accommodating staff. Loved the coffee machine and the water bottle to fill the coffee machine. Loved the restaurant. Loved the location which is perfect for exploring the area around the Magnificent Mile. I can’t wait to e back!

Prós: The location.the room. The bad .great bathroom. I came in very late because my flight was delayed . The next day They let me check out 2 hours later. Very recommended hotel .

Contras: Every thing was good

Prós: Location was amazing! Staff friendly and helpful, able to check-in an hour early without issue.

Contras: I wish there were more things to eat in the hotel- the restaurant attached was not a cheap breakfast. The hotel could have better security- only locks the side doors at night and anyone can access the elevators.

Prós: Beautiful building perfectly located ! Very nice beds and very clean. The staff were so so nice and helpful, will definitely be back!

Prós: Perfect location for Chicago tourists! Walking distance to everything. Easy access from airport El. Amazing ore-stay service. For the great price, we did not have high expectations. We’re we surprised! Beautiful old Carbon and Carbide Building, great amenities, very clean—really a great find.

Contras: We are seasoned travelers, having stayed in very nice places worldwide—St. Jane rates high on the list.

Prós: The location was amazing, so close to everything. The hotel staff was very friendly and helpful. I highly recommend staying here if you are headed to Chicago.

Contras: Nothing, it was perfect!

Prós: TUDO que precisei foi atendido.

Contras: Nada a queeixar

Contras: O horario para o check-in é muito tarde. Cheguei as 10:00 e só pude ir para o apartamento as 14:00. Como minha reserva eram de dois apartamentos, avaliei que o Hotel poderia ter antecipado pelo menos um apto.

Prós: Muito hospitaleira. Equipe muito próxima. Espaço agradável!

Prós: Cama confortável, ótima localização, lobby agradável.

Contras: Equipe amigável e prestativa. Vaso sanitário cheirava a esgoto. Eles me ligaram da recepção para me dizer que alguém da equipe estava na minha porta sendo que eu tinha posto uma placa de não perturbe para ter privacidade... isso me acordou... que tipo de "privacidade" é essa?

Prós: Localização fantástica, pendentes de quarto. Voltaria em um minuto.

Prós: As pessoas são amigáveis O restaurante é muito bom Design é atual As camas são confortáveis

Contras: Unidade de ar condicionado no quarto era alto

Prós: Nós tivemos um grande fim de semana hospedado no Thompson! A localização, equipe e quarto foram excelentes! Nós definitivamente ficar aqui novamente!

Contras: Os pêlos corporais sobre a pia do banheiro. manchas no vaso sanitário. Uma espécie de bruto para o preço.

Prós: A cama e o chuveiro eram incrível!

Prós: Os quartos eram contemporâneos e bem decorados. Restaurante mundial a 50 metros.

Prós: A cama é surpreendentemente macia e toda a equipe é super simpática. Excelente localização e a vida noturna no hotel é um bônus. Internet gratuita e um centro de negócios são sempre um bônus. Ótimo para os viajantes a negócios jovens e amigos.

Prós: Ótimos banheiros

Prós: hotel boutique muito limpo e moderno! Eu gostei muito da minha estadia e vou voltar!

Prós: Grande mensageiro. Ele teve excelente energia e foi extremamente agradável!

Prós: soothing decor, staff very friendly and helpful. Great location and lots of great food just steps away.

Contras: Not thrilled that there was no coffee maker in room - yes it was in lobby, but not the same. Lack of towel bars in bathroom problematic.

Prós: Localização, limpeza e gentileza da equipe

Contras: Preço

Prós: Excelente, tamanho do quarto bom, banheiro bom e bem decorado.

Contras: A cama de casal poderia ser maior.

Prós: Conforto e localização. Staff preparado.

Contras: Nada

Prós: Staff exceptionally attentive and gracious. Very clean well appointed room, with spectacular view. Beautiful meals in the main dining room. Comfortable welcoming common areas.

Contras: One patron allowed his very large drooling dog (great dane) to completely take over the nicest furniture in the lobby, on two occasions, and also in the bar, preventing other patrons from sitting and enjoying those areas. There should be a hotel policy to address that. We are dog lovers too, but it was a definite negative to our stay.

Prós: Location, atmosphere, staff.

Contras: The glass door to the bathroom doesn’t give privacy. The lamp above the middle bed console was a hazard! Two people banged their heads on the lampshade.

Prós: Beautiful hotel, exceptionally friendly and helpful staff. Also in a great location that is accessible and surrounded by great restaurants. I will definitely be back!

Contras: The sheets are nice, but the material bothered my skin. So I had to request different sheets. Which they quickly changed for me.

Prós: great design. Comfortable, good size room. Decent TV service. Nice bathroom.

Contras: Rain Showers are generally limiting and unpleasant. Showers are a bit open and cold. Nice showers just not my favorite design.

Prós: Really good position in a very good area. Comfortable hotel , staff very pleasant, restaurant spot on . Corner room has loads of space and good views.

Prós: We loved the hotel but were dissapointed to find out that there was no shuttle service offered to pick up from airport.

Contras: As mentioned above. Would have been a nice service to enjoy after a long day of travelling and would have made the experience at the Thompson that much more pleasurable.

Prós: Da excelente localização, do quarto limpo e confortável além do do atendimento do restaurante, que foi excelente: amistosos, simpáticos, solícitos e rápidos.

Contras: Do atendimento do frontdesk. Na chegada uma antipatia e falta de interesse terríveis, a atendente se limitou a nos dar as chaves do quarto e pronto. Para retirar uma encomenda foram 3 solicitações, como tinha uma encomenda que ia chegar depois da minha partida, solicitei que fosse devolvida, também não o fizeram. Dos 03 emails que enviei ao hotel, antes de depois da minha estadia, só responderam um. Perguntei se conseguiriam um dia a mais, estou esperando a resposta até hoje. Pra nós, quem salvou o hotel, foram os atendentes do restaurante. Nunca mias volta lá ou outro da rede.

Prós: the staff was wonderful. loved everything about it.

Contras: no

Prós: Eu levei a minha filha de 5 anos para conhecer Chicago. Eu adorei a tranquilidade do hotel. A equipe era ótima. Você recebe pelo que você paga.

Prós: The bar area was stylish and fun. Great bartenders and service.

Contras: Didn’t think the spa services we had were as exceptional as I would have expected at this high end of a property.

Prós: A localização é excelente, o quarto é lindo, espaçoso e a cama maravilhosa, café da manhã estilo americano mas muito bom,staff atencioso, internet é paga ! Ficaria lá novamente !!

Prós: Cafeteria e terraço

Contras: Tudo ótimo

Prós: Bar

Contras: Café da manhã

Prós: The location and easy access to the water tower

Contras: Not impress with the decor. Everything seems so outdated

Prós: really good choices and delicious breakfast. Staff was very friendly as well. But if you have 4-5 nights or more, you tend to ran out of options.

Contras: After several days of stay, options are the same, so you start going outside for Breakfast

Contras: No free internet access in room, no free breakfast, car parking was expensive

Prós: Location.

Contras: Valet was late and disorganized

Prós: Everything.

Prós: The bed was heavenly!

Prós: It’s a beautiful hotel perfectly situated in the heart of the city!

Prós: The staff was excellent