Hotéis em Chicago

Prós: Excelente localização. Excelente serviço. Os quartos bem decorados.

Prós: Tudo

Contras: Ter de deixar a manhã seguinte

Prós: Super decoração alegre, materiais de alta final e equipamentos. A equipe fantástica, ótima localização. Contras zero. Fique aqui se você pode pagar.

Contras: Nada!

Prós: Quartos pequenos, mas ótimos e muito confortáveis. Pessoas maravilhosas.

Prós: Loved the beautiful hotel with amazing views from our room. The rooftop is also very nice. All of the staff were nice and helpful. Would definitely recommend and would stay here again.

Contras: Our room was pretty hot and we couldn’t get it to cool down even after turning on the ac and fan.

Contras: Bed could have been more comfortable

Prós: I can’t say enough about this hotel and the fabulous staff! My boyfriend and I came to Chicago to see Pearl Jam @ Wrigley Field... this was our first trip together. The weather was showing thunderstorms all evening throughout the concert and the wonderful man at the front desk offered us complementary ponchos so we could stay dry during the show! This hotel checked every box.... the attention to detail was amazing! The rooms very spacious and absolutely gorgeous! The mattress and bedding were impeccable! And I must say... the bathroom was the bomb.com! We will definitely return to this hotel as much as we can!

Prós: I loved this hotel, it is beautiful and stylish and well run. Staff was wonderful. I was offered a later cleaning time in order to get more work done in the mornings without even asking.The style of room and hotel is exactly as pictured and feels very well thought through and a lovely neo art deco concept. Wtih a surprisingly comfortable divan for reading with side table, light settings in both day/relax mode and vanity/full in the bathroom, and a proper espresso machine in the room. House keeping was excellent with comendable attention to detail and very considerate moving of things to allow proper cleaning. Everything felt very well run and well taken care of and professional.

Contras: I kept getting lost and found the hotel a bit tricky to find when on foot, tucked away on a side street. The entrance is also a bit hidden behind the front restaurant.

Prós: The hotel was classy and sleek and spotless all of which was nice but the real charm was the staff who greeted me at the door and the front desk. Jim was especially personable and helpful.

Contras: Loved everything

Prós: The concierge, specifically Tyler, was amazingly accommodating

Contras: House keeping never ended up cleaning my room while I was out for an extended period with our dog guest - even after I called to confirm they were coming up

Prós: The amenities, the terrace, the staff.

Contras: We ended up with a “suite” which was kind of more like handicapped bigger room but it was nice all the same although a bathtub would have been nice.

Prós: Nível do clube foi excelente. A equipe foi além incrível. A comida era ótima.

Prós: A localização é excelente. A equipe é bom.

Prós: A equipe foi incrível. todos os detalhes, da decoração ao conforto, foram superiores em qualidade e bom gosto. Localização fantástica. Piscina e spa incríveis.

Contras: O custo adicional do serviço de quarto

Prós: Everything/Room/Location/Staff/Food/cocktails

Contras: Nothing

Prós: We stayed in an Executive King Club room. It was magical from check in to check out. The staff goes above and beyond. The food and drink choices in the club area are well worth the premium price.

Contras: We loved everything about it.

Prós: Rooms are designed for optimum comfort and space. We were there as a family of 4 and did not feel cramped at all. Breakfast buffet was amazing.

Contras: We were there for a brief stay - given the significant expense of the hotel, probably would not pay to stay for such a brief stay again. Expected hotel staff to be more engaging and friendly.

Prós: Very nice. Excellent price for how luxurious it was. The room was unbelievable and the location was perfect. The parking was very easy, if you don't want to use the valet, there is a parking garage right next to the hotel.

Contras: I had called to confirm our check in was at 3pm, and I received an email stating that our check in was at 3pm. However, our room was not available until after 4pm. We had missed our dinner reservations because of this. And being that we paid alot to stay at this hotel, they did not offer any compensation for their error.

Prós: I loved the spa, and the club level. The art--in the halls, and the rooms--was quite wonderful and unique in my experience. The food on the club level was excellent. And the spa is the best I've found amongst hotels, and in Chicago. Staff was quite helpful.

Contras: It is very expensive. I was amazed at how expensive the overnight parking would have been ($ 71), and chose to park for 1/3 of that in a garage next door.

Prós: The rooms are large and the bathroom is awesome ,The rooms are large and the bathroom is awsom

Prós: This place is so extra!! I have stayed at the London location but it had been so long ago that I forgot how nice it is.

Prós: Belo quarto. Serviço impecável

Prós: Tudo, o serviço foi o melhor e os banheiros eram amplos e bonitos. Toques agradáveis em todo lugar!

Contras: Nada

Prós: Really enjoyed how friendly everyone was towards us especially since we were a young couple there and the staff told us good morning and everything each day and always had a smile on their face

Contras: I can't really say I didn't like anything about the hotel or service. The only thing was it was a little expensive for us. Other than that everything was excellent

Prós: I've stayed at several nice hotels in Chicago and this is by far my favorite. Very comfortable, tastefully decorated, incredible A-V/home automation controls. This was the perfect home-base for a multi-day business trip. The atrium also had a splendid Sunday brunch with string quartet. Couldn't be better

Prós: I would guess that most people who gave this place a positive review have never stayed at trump. For the same price trump offers a vastly better experience and much more comfort. The gym and spa at trump make this place look like a spa from rural Cambodia.

Contras: Rooms were an ever so slightly better version of the Conrad. No pillow menu. No glacier water. No espresso machine in room. No microwave or stovetop with dishwasher( all present at trump). And no cake with gold leaf on it for my birthday!!!

Prós: Muito hospitaleira. Equipe muito próxima. Espaço agradável!

Prós: Localização fantástica, pendentes de quarto. Voltaria em um minuto.

Prós: As pessoas são amigáveis O restaurante é muito bom Design é atual As camas são confortáveis

Contras: Unidade de ar condicionado no quarto era alto

Prós: Nós tivemos um grande fim de semana hospedado no Thompson! A localização, equipe e quarto foram excelentes! Nós definitivamente ficar aqui novamente!

Contras: Os pêlos corporais sobre a pia do banheiro. manchas no vaso sanitário. Uma espécie de bruto para o preço.

Prós: A cama e o chuveiro eram incrível!

Prós: Os quartos eram contemporâneos e bem decorados. Restaurante mundial a 50 metros.

Prós: A cama é surpreendentemente macia e toda a equipe é super simpática. Excelente localização e a vida noturna no hotel é um bônus. Internet gratuita e um centro de negócios são sempre um bônus. Ótimo para os viajantes a negócios jovens e amigos.

Prós: Ótimos banheiros

Prós: hotel boutique muito limpo e moderno! Eu gostei muito da minha estadia e vou voltar!

Prós: Grande mensageiro. Ele teve excelente energia e foi extremamente agradável!

Prós: Equipe, localização, acomodações, limpeza.

Contras: Nada

Prós: Nice Interior Design. The staff was very pleasant and helpful. This is a much better location than other hotels I have stayed at further south. We took a very nice walk north to Lincoln Park. It is a beautiful neighborhood and does not even feel like you are in the city.

Contras: Too pricey for me to use other than business. I did not need or use "facilities" so that is the only reason I did not give that an "excellent" score. We were not impressed with the breakfast food. We were very pleased with our lunch at Gibson's across the street.

Prós: We loved everything about it. From the very beginning (checkin) till the very last second before we left the hotel. Everyone was so helpful and friendly. The Concierge made arrangements for a boat trip on the Chicago River. Housekeeping kept our room in perfect shape. We had a room on the 21st floor which had the perfect view towards the chicago skyline. It was awesome. I gladly recommend to visit the Thompson Chicago and will for sure also book on other occasions other Thompson hotels. Thank you for this very wonderful and perfect vacation, Thompson.

Contras: nothing!

Prós: The Thompson Hotel Staff were amazing, very friendly and accommodating. We were upgraded to a corner king suite as it was our wedding night so that was a pleasant surprise as well. Overall wonderful experience. Would definitely go back.

Contras: Nothing!

Prós: Room was well appointed and gorgeous - well laid out with an L shaped seating area , great bed, lighting and tech charging ports . Lovely staff .

Prós: comfy bed, great location, nice lobby.

Contras: Front desk lady was not very helpful. Toilet smelled like sewage. They called me from front desk to tell me someone was at my door from hotel personnel when I had privacy sign on...that woke me up...What kind of "privacy on" is this?

Prós: The beautiful view of lake Michigan. Close proximity to great restaurants and shopping. Nico Osteria restaurant within the hotel was excellent. The room was beautifully decorated, very comfortable bed, reading light ( unexpected), and huge bathroom and shower. The staff was extremely friendly and helpful.

Contras: One of the late afternoons we needed to call for extra towels,since our room had not been cleaned,and we had been out all day. I do realize that this weekend was a home Bears foorball game and was very busy.

Prós: We go downtown every Christmas and this was the first time we stayed here. We loved it. Friendly staff, wonderful accommodation, and great location. We will certainly be back.

Prós: Beautiful. Comfortable, luxurious.

Contras: Staff assistance was hit or miss. Very frustrating. Some staff was very helpful. Others were not to the point of carelessness or rudeness. At this hotel I had expected service to be exquisite. It was not. For the price there's other hotels with better service who value their customers more highly.

Prós: Serviço e atenção aos detalhes foram excelentes

Contras: Que eles não têm um jacuzzi no hotel

Prós: Muito limpo

Contras: Nenhum espelho de corpo inteiro no quarto

Prós: Grande ginásio e piscina de raia. Amo as áreas comuns, como o bar do lobby. Gostei de ter um Starbucks no hotel.

Contras: Garagem auto park estava longe.

Prós: I have stayed in many upper end hotels in Chicago and this property has a great location, great staff, rooms are fabulous and an overall great stay. I would definitely recommend this hotel and will stay again.

Prós: The beds were comfortable, shower had good water pressure, and staff were very helpful. I arrived early on the day of check in and asked if they had early check in. They said they had been sold out the night before so it might be tough, but they would see what they could do. 15m later the room was ready! I was extremely grateful for this, as I was exhausted from travel and wasn't feeling great. This allowed me to rest and show up to my conference feeling like myself.

Contras: No issues.

Prós: The Loews was an overall excellent experience. From arrival to departure the service was spot on. The hotel was not only very clean but excellently staffed. Everyone who worked for the hotel was more than willing to assist you in any matter you may need and were very polite. The front desk employees were extremely helpful with everything from advice on night life to helping make sure all my bases were covered on a very special between my lady and I. (thank you very much Noah for going above and beyond... We both thank you for helping us have a great night). It was very apparent that the employees took pride in their jobs and strived to accommodate all guest the best they could. The hotel had a great energy and was a very positive atmosphere. The hotel flowed extremely well and was decorated beautifully. The rooms were spacious and felt very secure. The hotel was in a very low key part of the city, it was surrounded by places you would want to go in Chicago (ie. Restaurants, bars, navy pier, magnificent mile etc..) overall excellent experience and we will be back.

Contras: None, accommodations were excellent.

Prós: Staff was very friendly and helpful. The whole Hotel (Lobby, floor, Rooms, ...) is furnished very tastefully. Great Swimmingpool. The Location of the loews Hotel is absolutely perfect! Close to the River and lakefront Trail. Good starting Point, so you can explore North and South of the City. Lots of Restaurants and supermarket across the street. We definitely recommend the loews Chicago hotel!

Contras: Nothing - everything was Great!

Prós: The hotel is brand new and it shows. It's beautifully furnished, comfortable, and very trendy. The location is perfect, right in the middle of everything with extraordinary views.

Contras: There was a strange smell in the room whenever we left for a while. The staff was friendly but also inexperienced, as they tended to hover and be a little over-bearing. In addition, the front desk staff provided us with false information and accidentally billed us close to $300 that has yet to be taken off my credit card bill.

Prós: +The staff was friendly, welcoming, and very accommodating for pets and special needs to make our experience more enjoyable. . +In the heart of chicago. +The room was spacious and well decorated. +Staff would try to find you a taxi or help with finding the best Chicago pizza.

Contras: -Clean up staff did not come everyday to change the towels and bed sheets. This was sad and frustrating for a luxury hotel -The parking situation for self parking is expensive for multiple days unlike other hotels next to it. Hopefully they can come up with a discounted rate for extended parking with Loews for next time. -The tv stopped working for a few hours one evening during our stay.

Prós: Excelente equipe.

Prós: Bonito. Serviço incrível. Vai voltar.

Prós: Hotel moderno com características históricas. Excelente equipe

Contras: Aquecedor era estranho e era difícil de regular a temperatura da no quarto.

Prós: I love the decor, the service, and the amenities. It’s such a nice hotel. Little touches like a yoga mat in your closet was really refreshing. Every part of that hotel was beautiful to look at.

Contras: Construction happens on the street in the middle of the night because you Are in the heart of downtown. Also, restaurants close early and on weekends because again you’re downtown.

Prós: Tudo. Eu gostei de tudo. As cápsulas e chuveiros e funcionários. Awesomeness.

Contras: Que eu não poderia ficar mais tempo ... Eu amei tudo sobre o quarto.

Contras: Tipo ginásio de sucções.

Prós: Amei que o quarto, tinha pia e banheiro. Quando as pessoas viajam eles estão sempre se aprontando para algo. Faz sentido ter um espaço amplo para fazer isso

Contras: O café tem caído

Prós: Equipe maravilhosa.

Contras: O serviço de quarto era inconsistente. Pedi o mesmo sanduíche duas vezes, recebi um sanduíche completamente diferente e complementos

Prós: Localização, funcionários simpáticos

Prós: Happy hour entre as 19 h e 20 h com bebidas gratuitas para os hóspedes do hotel

Prós: Layout, comodidades, cama

Prós: Tudo

Contras: Nada

Prós: Bed was very comfortable. Room very clean.

Contras: The room was a little noisy from outside noise.

Contras: We had to wait 90 mins to be checked into our room. We also had to ask twice to have our room made up even though we had the service light on.

Prós: Brilliant, well thought out design elements made our chamber a pleasure to stay in. Separated dressing room/washroom allowed myself to get ready in the morning while my fiancé grabbed a few extra minutes of sleep in peace. Additionally the staff was very helpful, informative at check-in, and incredibly friendly. Also the Hosted Social Hour is an absolute must do!

Contras: There wasn't anything major to complain about here. My fiancé felt the complimentary toiletries could have been more femanine scented (or at least a tad more gender neutral) and our server at the dinner in the lobby was slow and forgot a third of our order (to her credit however, she recovered well when the mistake was pointed out).

Prós: The staff was friendly, the rooms were clean and in impeccable shape. The space provided was great (chamber suit). There were plenty of outlets..thoughtful situated. Very convenient to have the shower in a separate room from the toilet. The controls for the room temperature were within our command. Free cocktails every night from 7-8, amazing! And the location of the hotel was right near a bunch if restaurants, the Chicago institute of art and the Grant Park.

Contras: That' the windows could not be opened, so the room could not be ventilated and freshen the air.

Prós: My boyfriend and I decided to have a fancy night out and found a great deal for Virgin Hotels Chicago. It was for only one night but we wished it could have been a week! Everything was amazing. Check-in and check-out service was fast, easy, and staff were all so friendly and accommodating. Our room was gorgeous, most amazing bed we've ever slept on! Overall, Virgin Hotels had an amazing vibe to it, very hip and fancy. Absolutely recommend!!!

Contras: That we didn't get to stay longer!

Prós: Ambiente divertido, elementos de design interessantes e grande arquitetura. Amei Cindy e Cherry sala de jantar.

Contras: Gostaria labirinto de corredores. Nenhum serviço de noite (toalhas limpas, abertura de).

Prós: Hotel muito único com refrescantes espaços públicos e móveis. Funcionários simpáticos e prestativos. do outro lado da rua do escultura nuvem no parque Millennium. Recomendo!

Prós: Camas muito confortáveis. A localização era perfeita.

Contras: A iluminação no banheiro não é boa para todos. A altura da banheira pode ser um problema para as crianças e adultos mais baixos.

Prós: Amei a localização, a equipe e a cama

Contras: Odiei não ter uma banheira, só um chuveiro. A vista do quarto era uma estrutura de metal e uma parede de concreto. O quarto era muito pequeno.

Prós: Service is some of the best in the industry. Placing hotels like W, and other botuques, even larger Four Season and that ilk, into the realm of service as imperious paridy. Returning in April with colleagues and clients from around the world for business meetings, fun, and knowledge that great service and an outstanding stay awaits.

Prós: Public spaces, vibe, decor, the radio in room.

Contras: The inability to do a normal load of laundry -- either by myself or by the pound -- they only offered laundry with rates like $5 per pair of underwear was a major hassle/shockingly overpriced. Rooms are pretty small and most face an old factory-type building, but that's no big deal.

Prós: This hotel has a really nice "members only" feel to it like a stodgy old man city club with out the stodginess. it is beautifully decorated and the rooms were not your usual doer and feel. There are so many different venues to choose from that we could have never led the hotel. The drinks and food are a bit pricey, but it fits.

Contras: The only thing I would change about the room is that we wished there was an in room coffee maker. With all of the other stuff they put in the room to charge you for, a coffee make would have been nice. Also, we had to order ice from guest services as there are no ice machines on the floor.

Prós: Great location, and beautiful view from the rooftop bar. Renovations in the building are really wonderful, and we enjoyed having coffee in the morning in the lobby area.

Contras: Unfortunately, the hotel can't decide if it's catering to its guests, or the long line of people waiting to get up to the rooftop. Elevators were extremely slow, and we were told not to take the stairs, even though there was no sign saying staff only. Additionally, the design of the room trumps function. I wish there was a place to hang my towels. And it was dark--I had to move my suitcase underneath the light to find my clothes. And yes, the shower leaked everywhere and was a little cold. But it all looked nice.

Prós: Excelente localização, cama confortável. Tranquila. Bom restaurante e padaria no andar de baixo. Super simpática e prestativa. Grande valor para o preço.

Contras: O quarto era muito, muito seco. Não atenderam ao meu pedido de roupas de cama sem penas.

Prós: A proximidade de excelentes restaurantes, bares e atividades divertidas é imbatível. A equipe era agradável e eficiente.

Prós: Quarto confortável. Uma excelente atenção ao detalhe. Super bar cool hotel.

Contras: Eu não tenho queixas.

Prós: Lugar realmente limpo, localização fantástica e preço

Prós: Tranquila, peculiar, camas agradáveis, excelente localização. Amei o roupões de banho e acesso, entregues para a manhã porta Joe. Vista de uma parede no meu quarto, mas nenhum ruído da rua quer!

Contras: Um pouco caro

Prós: Um lugar muito agradável. A localização era ótima e os quartos eram limpos.

Contras: Nada

Prós: It was a different hotel experience. For example: They delivered fresh coffee in a thermos in the morning versus making a cup.

Contras: Noisy hvac unit.

Prós: It had many unique creative untraditional features. I love it and wished I could’ve stayed longer. The staff was super friendly and helpful. The amenities were fantastic. Their lounge and gym were amazing. I’m obsessed with this hotel. If you want to try something different from your standard hotel, you have to stay at the ACME hotel

Prós: The staff was friendly and helpful, the room was comfortably sized and clean, and right in the heart of downtown. 2 blocks from Michigan Ave, one block from the train, just perfect. Bathrooms were amazing too.

Prós: Modern, clean room with access to restaurants: some that claim to be the home of deep dish, Eataly, and some other nice but standard places. Cute cafe in the lobby with good coffee and pastry's. Close to subway, and not too tricky to get to from airport.

Contras: I was surprised to see vending in the room: the mini fridge was stocked with drinks, and there were cans on pressure plates that if you moved, you bought the items. It made me feel nervous that sitting at the desk if I jostled a can I'd have to pay $5. I had them take all of the vending things out of the room, which they did quickly and with no fuss. Probably something you want to check on if you have a problem with alcohol, have kids in the room, or just not in to having impulse purchases in your room. Also, they are a decent hotel, but all of the copy on their marketing materials and their look seems like they are trying way to hard. Show, don't tell. If you have to tell us you are cool, you probably aren't. That said, it is a fine hotel - we can like you the way you are.

Prós: Amazon Echo, coffee drop and go room service, chalkboards, album covers in elevator, pink glowing lips on mirror, old traffic signals in lobby. And all the creature comforts were there: great bed, pillows, overhead shower, TV w Netflix, free easy wifi.

Prós: What a fabulous find this little hotel is! Superb location, funky decor with a rock 'n' roll theme, and prices I couldn't beat after a day's searching online. Sure, the rooms are small, but the renos are modern and neat, and there's great music in the lobby, the bakery and the Berkshire Room. Definitely where the cool kids stay ... even if the cool kids are over 50!

Prós: The staff was exceptional in the hotel. Front desk service was excellent and both Pierce and Jerome knew the best spots for food.

Contras: I thought they had a steam room but it was only a hot tub.

Prós: Esta foi a nossa segunda estadia no Talbott. Tem uma excelente localização, os quartos são amplos e os funcionários são acolhedores e eficientes. Gostamos particularmente das áreas de salão com lareira.

Contras: Nada que não tenhamos gostado

Prós: Equipe muito agradável e excelente localização

Contras: Foi perfeito

Prós: Inesperado comunicação pessoal, serviços, tudo topo fim A tecnologia e a utilização do mesmo para tirar o máximo partido da sua estadia. Muito confortáveis para o nosso Shitzu. Excelente localização.

Contras: Serviço de quarto foi como esperado para hotéis similares. Caro, qualidade Ave, a habitual itens limitados. Não seria preciso muito para fornecer melhor do que o esperado.

Prós: Excelente equipe, muito útil e amigável

Prós: Praticamente tudo... muito boutique ... uma ótima equipe... manutenção cinco estrelas... excelente localização

Contras: Não há queixas

Prós: The Talbott é um local convidativo, Belo pequeno hotel com comodidades excelentes. Os funcionários são simpáticos e atenciosos. É um dos favoritos para nós quando nós visitar o centro de Chicago.

Prós: A localização é a melhor. ótimo lobby e bar no hotel. A equipe foi ótima. Ótimo mini-bar sem preços desnecessários.

Contras: corredores escuros e ultrapassados. Elevador muito lento. Nossa cama não era muito confortável. Quartos cheiravam um pouco a cigarro. Ferro danificou algumas das nossas roupas.

Prós: Large Rooms, Great beds

Contras: The restaurant was small with limited options but it appears they are renovating.

Prós: Zero natural light , facing a wall .. I was told all rooms that are not suites are like this and face a wall . Long is beautiful but rooms are just mediocre

Contras: Very dark rooms. No desks . Bad value . For the same price you can stay at much nicer hotels

Prós: I liked almost everything about the hotel. The room was great, the day staff was great, the location is better than several in the area we stayed at in the past. Room amenities were also very good.

Contras: The female employee who checked us out in the morning acted liked she was bothered by having to leave the rear office to deal with us. She was sullen and sighed and didn't even look up as I talked to her. She is NOT a good employee to have at this wonderful hotel.

Prós: Personal service. They actually get to know your name. You sort of feel a bit like family. They care about your stay. Were willing to go the extra bit to make our time there great. Thanks for a fabulous trip!

Prós: Lounge, entrance.

Contras: 1st room constantly smelled like someone was smoking in our room, so the front desk switched our room (which was nice). Only one elevator working, long waits.

Prós: From check in everyone was very nice. We were going for a short trip to another city in the US and were going to stay again at Talbott before heading home. We didn't want to carry one bag & a set of golf clubs so asked if we could leave it behind. Talbott was very understanding and stored it till return. All hotels do it but the attitude of the staff at Talbott made the difference. ..

Prós: Great location and friendly helpful staff. Comfortable bed and great bathroom.

Contras: There is complementary coffee in the lobby however, I’m room coffee would have been preferred.

Prós: We loved the location and the staff

Contras: Never received maid service without calling for the three days we stayed there. Disappointed I had to pay $4 for coffee in the morning. Should have a coffee bar out early in the lobby. Would be nice to have a fitness room in the hotel.

Prós: Eu levei a minha filha de 5 anos para conhecer Chicago. Eu adorei a tranquilidade do hotel. A equipe era ótima. Você recebe pelo que você paga.

Prós: The hotel was in a great location. The room was beautiful and the staff was amazing.

Contras: I wish the refrigerator allowed room for guest to chill pop or milk.

Prós: The staff was amazing!

Contras: The dated feel of the room definitely did not live up the the 5-star rating.

Prós: Staff was very welcoming and accommodating.

Prós: I liked how unique the bathtub has open doors to look out the window.

Prós: The staff was incredible, friendly and went above and beyond to make our stay and celebration memorable. Loved the window seat in the room w an amazing view.

Contras: No.

Prós: The hotel was beautiful, our issue is with the hotel billing policies. Our final bill overcharged for parking and in room beverages. The worst part was they convinced us to upgrade our room and intentionally misrepresented the cost.

Contras: The employees were not honest in attempting to maximize the hotels profits

Contras: Bed was hard

Prós: well I dont know where to start I do like writing at all but from confirming my reservation hotel employee, she gave the most outstanding service ever I upgraded my room my room was magnificent OMG I cant wait to return

Contras: yes that i did not stay another night

Prós: Staff is very friendly and helpful.

Prós: Best location and best service!

Prós: Location. Swimming pool.

Contras: Not really

Prós: Soaker tub for two with doors that open to room and breathtaking views of Michigan Ave and Lake. Our favorite hotel in Chicago. It won't disappoint!

Prós: A atenção aos detalhes foi espetacular, serviço muito eficiente

Prós: Localização e funcionários simpáticos

Contras: Bar, localização e equipe

Prós: Limpo, ótima localização, equipe simpática e profissional. Amo vir aqui tirar férias. No geral eu consigo encontrar muitas vezes uma taxa muito decente considerando a localização.

Prós: Localização e vida noturna

Prós: meu hotel de sempre para mini-férias na cidade.

Prós: Excepcional treinamento de atendimento ao cliente, ótimos quartos, super localização

Contras: A equipe foram terrivelmente inúteis em mais de uma ocasião

Prós: Tudo foi perfeito. Vistas deslumbrantes sobre o rio. Aberto apenas um mês.

Prós: Rooftop bar and restaurant were excellent with must-see views. Spacious room with a great shower, nespresso machine, and a very comfortable bed.

Contras: Room faced Michigan Ave and was very noisy (sirens, etc.) A white noise machine would have been helpful.

Contras: Room was small and oddly shaped. Could not get wait staff to take our order in the restaurant which was fine since menu didn't look appetizing anyway.

Prós: Loved the customer service from front desk to rooftop bar staff. I keep going back to hotel even though I live in the city.

Prós: The fact that I was offered a room upgrade for approximately $100 in totally (all 3 nights combine) and great views.

Contras: The fact that this upgrade was right against an elevator on the 11th floor (1101). Throughout the stay, you could hear the elevator go up and down, the guest talking loud coming out and going into their hallways. But importantly for a Photographer, that giant TRUMP sign taking away from my cityscape photos. My suggestion would be to place any upgrades away from the main hall where the elevator is and to ask the guest questions such as, “Is this your anniversary or honeymoon “.

Prós: Love, love, love this hotel. Fantastic location. Professional and very friendly staff. Clean, modern rooms. Absolutely love it.

Contras: Probably being a little picky here, but I couldn’t get the Netflix to work on my TV in the room. Totally reaching here....this place is great.

Prós: The rooms were fantastic, the location was perfect, and the roof top lounge provides the best views of the city.

Prós: Modern, relatively new, comfortable room except for shower head. Nice staff but had to wait on my room way past the 4p check-in time. Staff gave me water and premium internet because I had to wait so long for room.

Contras: I have the Hilton app and credit card. I was allowed to pick my room, so I did on the app. I did not get the room I selected. I arrived early. Was told my room was not ready. By 4 p (check-in time) it was not ready; not ready by 4:45p (yet I saw several checking in at 4p). I had to leave for dinner and opera (couldn't change into the intended clothes because of the room not ready). Shower head doesn't allow for focused stream; took a while to rinse thick hair.

Prós: Tudo me pareceu ótimo, eu compartilhei um dormitório feminino. Banheiro perfeito e limpo. Ótimo serviço!

Contras: Nada que eu não tenha gostado.

Prós: The decoration and furniture are amazing. The service it's good overall and I don't have any complain.

Contras: The tram is next to the place, not so noisy but if you are like the princess...