hotéis em Chicago

Prós: Nível do clube foi excelente. A equipe foi além incrível. A comida era ótima.

Prós: A localização é excelente. A equipe é bom.

Prós: A equipe foi incrível. todos os detalhes, da decoração ao conforto, foram superiores em qualidade e bom gosto. Localização fantástica. Piscina e spa incríveis.

Contras: O custo adicional do serviço de quarto

Prós: The staff were amazing so friendly and helpful The food was delicious. Absolutely no complaints from me

Contras: Everything was fantastic

Prós: Everything was great from the location to the staff I definitely recommend and I’m definitely staying here again

Contras: Nothing everything perfect

Prós: Convenient location to Chicago city, shopping, transport, restaurants

Contras: -

Prós: Passei meu aniversário de casamento e foi excelente, fizeram com que a gente sentisse a experiência de uma data feliz a cada momento! Foi incrível!

Prós: The room was extremely spacious with high quality fittings and a lovely view over the river. The hotel is very centrally located.

Contras: Nothing!

Prós: Funcionarios extremamente atenciosos. Quarto e banheiro espaçosos com roupa de cama e toalhas de otima qualidade. Academia otima. A vista da cidade no salão do clube lounge e alimentação oferecida eram excelentes. Achamos a localização do hotel perfeita, tudo muito perto.

Contras: O banheiro poderia ter piso aquecido e o quarto poderia ter mais espaço p guardar roupas.

Prós: Very centrally located. Staff are pleasant and jolly ; Housekeeping were attentive to details at turn down service and generally discreet. Bathroom amenities well provided for

Prós: The level of service from the entire staff from the minute we arrived was excellent. We’ve stayed at various properties in Chicago and the Langham has moved to the top. Comfort, cleanliness & location are also all excellent as well.

Prós: No time to stay for breakfast although looked inviting.

Contras: At check- in we were scheduled for a king bed club level room. The front desk sent us up to the " club level" for further registration. Once there, due to an error in the computer system and miscommunication,, it was assumed we were there to look around and not there as paid guests. The situation made both my husband and myself very uncomfortable. The registry staff member serving us, spoke loudly enough that other guests adjacent to the registration desk were able to overhear him as we were made to feel "less than". As a result , we decided not to stay and make use of this club level service and just went directly to our hotel room. We quietly made a complaint to the concierge, after which a small percentage of our room rate was returned. Needless to say, this experience would cause us not to return here as there are many other exceptional high end hotels in the same immediate area.

Prós: Size of the rooms was excellent, good layout, great location.

Contras: Not much of a view

Prós: The bathroom

Contras: I liked everything

Prós: Room was comfy. Location is great. Downtown.

Contras: Plenty interruptions.

Prós: Belo quarto. Serviço impecável

Prós: Tudo, o serviço foi o melhor e os banheiros eram amplos e bonitos. Toques agradáveis em todo lugar!

Contras: Nada

Prós: The question is what’s not to love

Prós: A suíte é excelente, com todos os cuidados e serviços imagináveis à disposição. A localização, também, é perfeita.

Contras: O serviço de valet parking é PÉSSIMO! Todas as vezes que precisei solicitar meu carro perdi cerca de meia hora, cada vez. Não funciona. Em uma das vezes perderam a chave do carro e o ticket. Terrível.

Contras: Shower

Prós: This place sets the standard for luxury hotel, everything was up to the highest quality and standard. Every gust matter, very welcoming staff ,friendly and helpful .

Contras: Nothing.

Prós: If you think

Prós: The staff was excellent and helpful. If I didn't know I was in Chicago, I would have thought I was in India at Oberoi. It didn't matter who the staff were--from front desk to housekeeping--they were helpful and pleasant. The iPad idea in the room was wonderful and there were no unnecessary calls to the front desk. Fabulous! Also, found out there is a Peninsula in New York and will be booking that hotel for our October trip.

Contras: Taking two elevators to the street level.

Prós: Very well kept hotel with fine finishes and ultimate luxury in the design of everything within the hotel

Prós: The room was light and spacious, the bed great and the staff was just lovely. Being a little tech stupid it took me a while to figure out the lights and the AC. But I got it. I know if I had called they would immediately have helped me but I kept at it.

Prós: It was very comfortable and excellent staff

Contras: Parking was very expensive for how much we paid for the hotel.

Prós: Attentive, polite and knowledgeable staff. Great location. Immaculately clean hotel. Convenient restaurant services.

Contras: The hotel needs two swimming pools. A lap pool is all that is available for families. There needs to be a lap pool and a pool for children. It was very difficult swimming laps with children playing around me. The pool area is too small for children to enjoy and have fun. We experienced be awakened in the middle of the night from the sound of dance music being played at a wedding party in the hotel. We were on the 8th floor. We called the main desk and complained...they offered to move us to another room...why would we do that in the middle of the night? The deep base sound continued for another hour. This is unacceptable in a facility like the Peninsula...management needs to address this issue to avoid such a thing happening to others in the future. Truthfully we loved the privacy and location of our room but the noise from the party was very inconsiderate for others staying at the hotel. The noise should have been addressed and stopped by management immediately.

Contras: The orange juice is not freshly squeezed They served me a proper orange juice every morning as asked by us but full of skin. I asked for a smooth one but couldn’t managed to give me one.

Prós: Fantastic location in the heart of Chicago. Beautifully furnished - contemporary and design style. Very cozy and comfortable. Double rooms are quite large and very nice. All the amenities you can except from a 4 stars hotel.

Contras: Staff is friendly but not always efficient. Somewhat disorganized - I had to ask several time to get enough towels in our room or to have the slippers or the « do lot disturb » sign which were missing, or the safe to be fixed. Same impression of lack of customer orientation at the restaurant (except 2 of the staff who were outstanding).

Prós: Great design and character, if a little gimmicky. Fun rooms and fantastic location.

Prós: the uniqueness of the rooms

Prós: Overall this was the best hotel I've ever been to and I've stayed at over 50 hotels in my life. This one was hands down the best

Contras: Staff took a while to respond to requests

Prós: Awesome modern Art Deco inspired hotel. Great staff: front end helpful, f&b at The Albert awesome dishes and house keeping making my room so clean

Prós: Everything about this hotel was wonderful and exciting! The elevator was super fast! The décor in the hotel and in the rooms was really neat! Clean! Comfortable! The staff were amazing! Very helpful. OH and the robots! Leo and Cleo! So much fun! We ordered a couple of waters and sure enough Cleo came to our door, rang the doorbell through the TV and popped her lid to reveal our water! No extra charge! Also if you are looking for exceptional food, look no further than The Albert located in the hotel!

Contras: The view from our room, it was the cooling systems and other rooms windows, but we didn't spend that much time in the room so it was okay. Next time we will request a room on the street side.

Prós: Location

Contras: Price

Prós: Cool design, nice location, helpful staff and a really good bar.

Contras: Had to pay for WiFi unless you signed up for a membership.

Prós: The double room was very spacious and the design clever and up to date. The delivery to your room with the robot is fun and clearly unusual. The location is top notch, right there near Michigan Ave. We stayed there 4 nights for the first time and were offered vouchers for free breakfasts which was a really nice touch. The room has a Keurig and free water which is always nice.

Contras: The restaurant for breakfast was not living to our expectations. The kitchen was really slow to deliver our meal (25-30 min) even though we were the only customers. The quality of the food was so so. That did not encourage us to try dinner. The parking is expensive but that is everywhere in Chicago.

Prós: Hotel employee delivered room service/extra shampoo as needed.

Prós: Beds were comfortable. Pillows exceptional. Water temp in shower..great. Space in bathroom good. Complimentary water very nice. Space in toilet room was nice. TV was fine. Nice amount of outlets. Thermostat in room worked pretty well; it cooled down pretty quickly.

Contras: Chair in room was pretty good..could have been better if it had arms. Robots were ok but two of them caused a traffic jam near elevators...still cute idea.

Prós: Very fun hotel. Fantastic location!

Contras: Had a drink at the restaurant bar. The bar tender was on break and the manager made our drinks. They were pretty aweful...not a big deal, but they came with a hefty price tag.

Contras: Cama poderia ter sido mais confortável

Prós: Excelente localização. Excelente serviço. Os quartos bem decorados.

Prós: Tudo

Contras: Ter de deixar a manhã seguinte

Prós: Super decoração alegre, materiais de alta final e equipamentos. A equipe fantástica, ótima localização. Contras zero. Fique aqui se você pode pagar.

Contras: Nada!

Prós: Quartos pequenos, mas ótimos e muito confortáveis. Pessoas maravilhosas.

Prós: Great location, nice view, spacious bathroom, comfortable bed

Contras: Small closet and no drawer space, had to live out of suit case in an upscale hotel, minibar full of sellable items, couldn’t use for our doggie bags, no coffee in lobby all day, rooms need less bathroom and more livable space.

Prós: Location

Contras: They kept asking to do the room before 11.....

Prós: Room had several lighting options that were easy to change by hitting one switch. Drapes were heavy to opt for black out conditions if needing to sleep in. TV was modern and has many alternatives such as connecting my devices. Staff was always pleasant

Contras: The mattresses in my room were soft and lumpy - needs to be addressed. Would like to have had a bathroom fan. I prefer a bar of soap as opposed to a pump - which they gladly found for me. Really enjoyed my stay at the Viceroy.

Prós: The location is excellent

Contras: The valet fees for over night parking is extremely high

Prós: Beautiful hotel, amazing staff, fabulous location! The staff could not do enough for us!

Prós: Great location

Contras: Bed sheet had a fist-sized hole in it, hair dryer broken and room safe faulty. All fixed by hotel after a moan, but not the quality you expect from this type of hotel at these prices.

Prós: Location

Contras: Small room size. No bathtub

Prós: Really great location for exploring sights of Chicago.

Contras: Street was noisy on Friday night. Made sleeping difficult.

Contras: By order only there is no open puffy.price were to hight compere tho the rooms soize anddesign

Contras: Room too small.

Prós: The hotel design is beautiful and the location is superb. You’re in walking distance of sights, shopping, and nice restaurants.

Prós: Ótima localização, hotel moderno. Staff atencioso.

Prós: Excelente equipe.

Prós: Bonito. Serviço incrível. Vai voltar.

Prós: Hotel moderno com características históricas. Excelente equipe

Contras: Aquecedor era estranho e era difícil de regular a temperatura da no quarto.

Prós: Beautiful hotel and very friendly and accommodating staff! Also room was nice and extremly clean

Contras: Beds were too firm. A little bit of a delay on getting into room, it was ready about an hr late

Prós: Staff was amazing, rooms were spotless. Beautiful hotel!

Contras: No issues whatsoever.

Prós: Everything, we had the spa room, which is big and amazing room, the best bathroom we have ever had. The best Kimpton we stayed so far. The restaurant on the roof At the hotel is so delicious. Perfect as always.

Prós: location

Contras: no

Prós: This hotel is centrally located, clean, has high end decor and a service oriented staff.

Prós: Text messaging for any requests/questions was my favorite feature. Awesome location was a delight! Friendly staff and accommodating our requests was the icing on the cake. Rooms were super clean

Contras: We did not get the bikes that we wanted to see the city.

Prós: the staff-everyone so helpful and friendly.

Prós: Love the location Love the nearby things to do Love the bed

Contras: Room was a little tight Not all the lights were working in the room The sink being outside is a bit annoying No full length mirror

Prós: I loved the feel of the hotel and the rooms were beautiful. Unfortunately, the beds weren't that comfortable. Their staff was very friendly and helpful. It is the city so I do understand that parking is at a premium but was disappointed that we couldn't keep our car parked there after 2pm. It was $70 a night to park but only up to 2pm the following day. Otherwise, it was lovely

Prós: Very contemporary and sophisticated hotel. Great coffee!

Contras: Parking.

Prós: Loved it. I will be back again! Stayed one night for a birthday weekend get away! Upon request I had balloons and a cupcake in the room. And the whole staff wished us a happy birthday! Amazon!

Contras: Room got a little hot due to me not being able to figure out the thermostat.

Prós: Location,deco, convenience to Starbucks, steadfast restaurant was amazing

Contras: N/A

Prós: The room was very comfortable the bed was very soft and the bathroom what's beautiful

Contras: Wish the balcony had a better view

Prós: We’ve stayed here before and it’s a nice get away

Prós: It took over 40 minutes to check in even after I showed them confirmation. Finally they decided to give me a room and when they did it was the worst room in the building. No view I was supposed to get a 1 bed room with terrance but I got a balcony in the corner. Pus we get to the room finally and fire place doesn’t work. They came to fix it but then it wouldn’t cut of so I had to call back to get them to turn off. Maintenance said it was a bad switch and would be fixed the next morning which it never did get fix. So we left the room the next morning and we assumed they fixed the problem. When we returned it wasn’t fixed plus housekeeping had cleaned the room but my wife hoes to lay down and there was a dead snell smashed in the sheet like someone killed it and just left it there. Plus fireplace still didnt work. So they sent housekeeping and maintenance up at 1 am to change sheets and fix fireplace again. Well after they “fixed” the problem so called they left said fireplaces was on a timer so it will shut itself off. So my wife went to sleep I left she called me in a panic out of her sleep said carbon monoxide detector was going off and room smelled like gas. It was the fireplace so they came up shut the gas off took the batteries out the detector said it was bad didn’t replace it and left. We should’ve been switched to another room but instead they offered me a free breakfast! Wow there is a lot more but to much to type. We have pictures of the bug smashed in the sheets.

Contras: Service, the room, and overall experience

Prós: The room was lovely, very comfortable.

Contras: The person at the front desk told us we'd have coffee service in the morning, even asking us what time we'd like it, but it did not arrive. There was no mention of the $20 breakfast or the $50 dinner in the booking.com information.

Prós: The eucalyptus steam room in the spa was wonderful! Also, the valet washed and vacuumed out my car!!

Contras: No! I absolutely loved everything!

Prós: I loved everything about the hotel

Prós: The best experience at a hotel I've ever had. We stayed here for a night to treat to ourselves to a little romantic weekend in Chicago, and our experience at Waldorf Astoria so wonderful that we will likely return every year! The hotel staff was so friendly and immediately changed our bedding to hypoallergenic when I mentioned my down feather allergy while checking in. The room was immaculate and sparkling clean, but also it simply felt like a room that we actually wanted to spend time in. Overall, a wonderful first time at a Waldorf Astoria property (and certainly not the last).

Contras: We ordered room service for breakfast and it felt underwhelming in quality for the price that we paid, but overall it tasted fine. Noticed that the fireplace didn't work, but it was the middle of August so I'm guessing it was just disabled.

Prós: Elegance, service from staff.

Contras: Room service was slow

Prós: ORIGINAL ROOM HAD AN ISSUE, SO THE MANAGER UPGRADED THE ROOM AT NO EXTRA CHARGE. THE ROOM WAS AMAZING AND EXCEEDED MY EXPECTATIONS. THANK YOU FOR A WONDERFUL EXPERIENCE CHARLES.

Prós: The staff was incredible, from the front door group, to the front desk, to housekeeping, and food service.....all top shelf

Prós: Beautiful room, the staff was amazing! And I spent way too much at the bar because it was so good!

Prós: Eles antecipam suas necessidas. Boa mesa de concierge. Ótima equipe. Bela vista. Ótimo bar e resto. Bem decorado para o natal.

Prós: Excelente localização, belo hotel, serviço maravilhoso e tranquilo. Muito confortável e luxuoso.

Prós: Ótimo restaurante recomendação e serviço!

Prós: Great location wonderful hotel - expensive but great value

Prós: very nice location and nice stuff, highly recommend!

Contras: none

Prós: Good bed and pillows

Contras: Poor bathroom with Shower curtains like a cheap hotel, deteriorate furniture at Restaurant and some Other places, breakfast very poor quality.

Prós: Localização

Contras: Servico ,limpeza

Prós: Amazing!!!!

Contras: Nothing!

Prós: Location.

Contras: Wish we could have picked which city view we faced.

Prós: Confortable room, nice view.

Contras: Paying to use the internet in the business center.

Prós: Decor was calming and beautiful. Spa, pool, and fitness center were very good. Location and views were exciting. Concierge ‘Karen’ was excellent! Housekeeper ‘Mariama’ worked hard to make the room impeccably clean.

Contras: There were a few small yet important housekeeping and inroom dining issues that were unsettling - but well addressed by staff.

Prós: Clean Secure Prime Location Staff

Contras: Facilities

Prós: Very nice hotel and location. Not a waoh impression overall but excellent quality and friendly and professional staff. The à la carte breakfast was perfect quality. I specially recommend the lobster eggs Benedict : unforgettable!

Contras: Misses a little personality. Lobby at 7th floor.

Contras: Air-conditioning quality quite poor, even after calling and having a service technician

Prós: Staff kindness. View. Location.

Contras: NA

Contras: Being down by Wrigleyville. It is close enough to go back and forth.

Prós: The Zachary is a world class hotel. The hotel itself is beautiful and comfortable. It is in a GREAT location. Everything is near for our needs and desires. The staff are great. My family hve started to make Hotel Zachary a once a year destination. Love it!

Contras: I understand that supply and demand dictate the rates. We stayed one evening but we would like to have stayed a couple of nights but with rates of almost $500 a night and parking at $75 a day it puts a big dent in our vacation budget. If I am going to pay those type of rates it will only be at the Zachary. It is tremendous.

Prós: We did not eat breakfast at the restaurant but the hotel bar in the lobby was a great place to hang out after arrival. I had the Love Alma cocktail, and it was perfect along with the Mezzo tasting board. Delicious Hummus & fresh veggies. The room was great, and the view was even better. If you are a Cubs fan, definitely stay in a Wrigley-side room. We stayed at another (more expensive) hotel the next night, near the Mag Mile - and regretted our decision to change hotels! Additionally, the security made me feel comfortable. In order to go any higher than the 2nd floor lobby, you have to scan your room key in the elevator.

Contras: My only issue was how loud the music was blasting in the bar/lobby check in area. We sat at a small table (with some very comfy chairs!) for about an hour with our cocktails before we just couldn't stand the volume anymore. This was around 10:30 PM.

Prós: Extra friendly staff and location to Wrigley Field were the best parts of this hotel

Contras: Rather pricey, but the view is so fun!

Prós: Location and the Architecture

Contras: There was no complementary breakfast it was way too expensive and our view wasn’t very good

Prós: awesome room to have for a Cubs game!! areas has awesome eats and activities

Prós: Beautifully designed hotel in a great location right across the street from Wrigley field. An unbelievable number of dining options packed into a 1 block space. You can’t beat the location and the prices around Christmas.

Contras: Everything about this hotel seems to be designed to separate Cubs fans from their money. The hotel part of this building really feels like an afterthought. Even though it’s been open less than a year, our junior suite was beat up. The door handle to the bathroom was falling off, the wand for the drapes was on the floor, and the TV worked intermittently. High parking prices in Chicago hotels are normal, but $53/night with no in-out is crazy. Also no refrigerator or coffee maker in the room, I suspect they’re trying to drive you to the bakery on the first floor.

Prós: View for bar/ Restuarant was awesome . The service was slow so don’t go if you’re in a rush. Wish the menu was more extensive; also serve breakfast til at least noon. Missed breakfast time by 3 min!!!

Contras: A small refrigerator would have been nice to keep cold drinks and leftovers from meals . And later stoppage for breakfast .

Prós: I travel a lot and I can honestly say this is one of the best places I've ever stayed! The location is great. The accommodations are wonderful. It's comfortable and clean. It has everything you need for a great stay. I'm so glad that on top of all that, it's also pet friendly. It's truly an amazing place to stay.

Contras: Loved every second of our stay. There honestly isn't one thing I didn't like.

Prós: We were able to check in as soon as we arrived for the Cubs game - Toussaint our bellman was so very nice - Rachel Rodriguez at Check in is the nicest person I have ever met !!! I will call and ask for her in the future - keep up the good work Rachel !!!!!!! Thank you - Cheri in Champaign

Contras: We loved EVERYTHING!!!!!!!

Prós: Localização

Contras: Muito street e corredor barulho. Serviço inconsistente de arrumação.

Prós: Quartos espaçosos, aspecto moderno, e equipe atenciosa.

Contras: Sem K xícaras no dia segundo ou terceiro! Não é um grande negócio, lojas de café perto.

Prós: Funcionários muito simpáticos

Contras: As paredes eram finas como papel, dava para ouvir tudo do corredor até mesmo uma voz suave falando em volume normal

Prós: Localização. A equipe foi agradável.

Contras: Os quartos precisam de alguma atenção, especialmente o banheiro.

Prós: O hotel ficava em um ótimo local e o serviço foi excelente.

Contras: O serviço de quarto foi entregue sem uma mesa para comer ao ar livre. Tive que comer na cama.

Prós: Excelente localização

Contras: Nosso quarto estava quente e o ventilador não ajudou a esfriar. A TV não funcionou.

Prós: A equipe foi útil. instalações foram limpos

Contras: Chão não era terminado semana. Azulejos no banheiro não eram totalmente definido.

Prós: A localização era boa

Contras: Os quartos eram pequenos, buracos nas paredes e apitou maquiagem. Quartos úmido e camas não eram mais suaves.

Prós: Localização e decoração

Contras: O bar

Prós: Localização central para todas as atrações.

Contras: Limpeza do chuveiro.

Prós: A localização geográfica foi o melhor !!

Contras: Um pouco sem frescura.

Prós: A localização é ótima

Contras: Meu despertador nunca veio. Eu estava atrasado para um compromisso

Prós: Location and size of rooms

Contras: No means to change room temperature; thermostat in room clearly not designed to allow guest to alter temp. Linked bar/ restaurant bland.

Prós: Really liked the beds( I like a bit harder beds), room was a good size, gym was little bit better than expected. Close to everything.

Contras: Not much to complain about, some days they forgot to refill coffee/water.

Prós: Beautiful architecture outside and in. Love the location.

Prós: What a building. We were stunned by the Art Deco features. The rooms were big, comfy and TV content rocked (access to Crackle/Netflix and cable). Perfect location to explore Chicago.

Contras: Nothing

Prós: Great location and customer service is top priority! Staff gave great recommendations for things to do while visiting and made us feel at home during our stay! Will definitely stay here next time we're in Chicago!

Prós: Great linens, great atmosphere. Beautiful historical building.

Contras: Noise! You can hear everything inside and outside.

Prós: Very nice hotel with great staff, always able to help. Everything is near, museums, aquarium, magnificent mile, etc. The room was very clean with all what you need. There is a mini fridge and a coffee machine. High quality toiletries and very comfty bed

Contras: No microwave

Prós: Location great easy walk to see all that Chicago has to offer. St Jane Building is beautiful. Beds comfortable and amenities great too. Staff helpful. Would certainly stay again. Chicago architecture is amazing had a great time.

Contras: Only 1 point a drying rack for towels would help towards conserving towels more.

Prós: Location was perfect for Chicago Architecture Tours and the Art Institute of Chicago. Great breakfast places within two block radius. I also liked the absence of carpet in the rooms.

Contras: If you are in a room that adjoining another, you will DEFINITELY hear what's going on in the other room. We woke up to the lady next door using the hair dryer while arguing with her husband.

Prós: The location.the room. The bad .great bathroom. I came in very late because my flight was delayed . The next day They let me check out 2 hours later. Very recommended hotel .

Contras: Every thing was good

Prós: Our stay at St Jane was lovely. The hotel is perfectly located for touristy attractions. The building itself was really nice and the rooms a good size. We stayed three nights and managed to have a decent night sleep.

Contras: Nothing. I would say you can hear the people in the next room using the hairdryer or shower but this didn’t bother us. The cocktails in the bar were a little uninteresting for the price.

Contras: O horario para o check-in é muito tarde. Cheguei as 10:00 e só pude ir para o apartamento as 14:00. Como minha reserva eram de dois apartamentos, avaliei que o Hotel poderia ter antecipado pelo menos um apto.

Prós: No tips determined persoanl

Contras: No sauna or swimmingpool

Prós: The location was great for the various "Chicago" things we wanted to do.

Prós: Good Location, Nice bar, big room

Prós: Friendly and helpful staff. Great hotel for girls weekend getaway. Spacious room with coomfortable beds.

Prós: The Hard Rock shop is a must for any city I visit.

Prós: O local, o edificio e o facto de ser insignia Hard Rock Café, de que gosto particularmente, sendo que a qualquer local que vá e que exista um HRC tenho por hábito jantar ou almoçar pelo menos uma vez, sendo que colecciono t-shirts e outros objectos HRC

Contras: A simpatia, a decoração inetrior, ter alguém ás 8 horas da manhã a bater-me à porta a dizer "housekeeping", o que no minimo é estranho e totalmente inaceitável. Penso que a atenção dada ao cliente/guest fica muito aquém do esperado e desejado.

Prós: Hotel muito bom, localizacão excelente, e preco ótimo

Prós: Excelente localização, acho que uma das melhores de Chicago, próximo de tudo.

Contras: Valor do estacionamento é altíssimo, quase 30% do valor da diária que não é das mais baratas.

Prós: i liked the music in the lobby. The staff was very friendly. Rooms were very clean. This hotel is great I would definitely recommend it.

Contras:

Prós: Good location, Good food, friendly and helpful staff (Usual American service with a smile) Room service was very prompt.

Contras: Fairly old/out-dated interior (tv was ancient, would have liked to have a seen a flat screen). Bed sheets were so loosely put on that during the night they would slip off. I find this very annoying.

Prós: A localização

Prós: Great location

Contras: Had to request a better room as the room offered by the hotel was simpler than what was reserved through website (Standard room was offered instead of Deluxe room). Once the room was changed, everything was great! Staff were very friendly and more than helpful.

Prós: Tudo. Eu gostei de tudo. As cápsulas e chuveiros e funcionários. Awesomeness.

Contras: Que eu não poderia ficar mais tempo ... Eu amei tudo sobre o quarto.

Contras: Tipo ginásio de sucções.

Prós: Amei que o quarto, tinha pia e banheiro. Quando as pessoas viajam eles estão sempre se aprontando para algo. Faz sentido ter um espaço amplo para fazer isso

Contras: O café tem caído

Prós: Equipe maravilhosa.

Contras: O serviço de quarto era inconsistente. Pedi o mesmo sanduíche duas vezes, recebi um sanduíche completamente diferente e complementos

Prós: Localização, funcionários simpáticos

Prós: Happy hour entre as 19 h e 20 h com bebidas gratuitas para os hóspedes do hotel

Contras: Tivemos que esperar 90 minutos para fazer o check-in. Nós também tivemos que pedir duas vezes para arrumarem o nosso quarto, mesmo a luz do serviço de limpeza estando acesa.

Prós: Layout, comodidades, cama

Prós: Tudo

Contras: Nada

Prós: We often stay at Virgin because it’s at a great location and we love the design of the hotel. Staff is exceptional and we’ll definitely come back!

Prós: Great location to the river

Prós: Perfect hotel.

Contras: Mini bar was aggressive

Contras: The rooftopbar was very busy and small. They were allowing people that were not hotel guests access, so it was extremely crowded. The people that were there were having a great time but it wasn't for us.

Prós: It’s Virgin style

Prós: Nicely furnished. Big shower.

Contras: Noisy location: the loop overground train runs all night right in front of the rooms. Popular bar on the roof terrace means lobby and elevators are full of drunk people all night.

Prós: The cleanliness, the location, room was so cozy and beautiful, staff was awesome, especially front desk young lady was very professional and kind, Ricky's Diner has great food. Virgin hotel was an unexpected pleasant surprise. I wanted to live there lol

Contras: Everything was perfect!!!!

Prós: I was in Chicago for work. I booked at the virgin because I was staying for a week and the cost and location were too great to pass up. I stayed in a chamber and it was amazing! It feels like a studio apartment and is great for longer stays. The amenities in the room and the hotel itself is so great. Coffee shop in your lobby and a bar on your rooftop. It is great place to stay in terms of locations in downtown. The staff is also extremely friendly, funny and helpful. They truly make your stay as comfortable as possible. Virgin will definitely be my go-to in Chicago.

Contras: I wish there was a microwave in the room. Other than that, the hotel and room are perfect.

Prós: The bed was amazing

Prós: Impeccable Clean Bath!!, Location, best beds! Staff was great!!

Prós: Perfect location downton, comfortable and spacious room with excellent facilities. Not the cheapest but without a doubt worth every dollar. Restaurants and tourist attractions all around the hotel, had a view of the river from our room.

Prós: Staff were excellent. Location was perfect for visitors. The know is great.

Contras: A little noisy at times due to L trains.

Prós: Não ficar aqui por um longo tempo mas foi atualizado para uma bela suíte. Excelentes instalações, decoração, etc funcionários foram muito simpáticos e acolhedores. Definitivamente uma ótima escolha!

Prós: A localização era bom.

Contras: Hotel chato, quartos com estilo antigo padrão e amenidades de acordo com a faixa de preço do hotel

Prós: Amei o ambiente, muito bonito, hotel muito agradável. Tivemos uma estadia maravilhosa e com certeza recomendo.

Prós: Foi um pouco de confusão mas irá terminar.

Contras: Nem todos os quartos têm uma mesa para computadores

Prós: Falar com Bennie quando você chegar lá. Ele vai te configurar o centro.

Prós: Ótima localização, equipe prestativa e quartos limpos. O tema "Jewlers' Row" foi um toque agradável.

Prós: Camas confortáveis, quarto muito novo e limpo, café da manhã fantástico.

Prós: Quarto confortável, bem decorado.

Contras: Keurig não estava funcionando corretamente.

Prós: Quarto foi espaçosos e confortáveis. Todos no hotel foi amigável e útil. Excelente localização e surpreendentemente muito tranquilo! Gostaria definitivamente estadia aqui novamente!

Prós: A única forma de ver Chicago. A localização era ótima, mesmo sem a vista do centro. Quartos cheios de espaço, luxo e história. Eu não poderia pedir por mais. Eu definitivamente vou voltar

Prós: Perfeitamente localização central

Prós: Este hotel está além de incrível. Não grita luxo da rua, mas no momento em que você entra, você está cercado por tranquilidade e beleza. O quarto foi lindamente projetado com art deco, e o banheiro era grande. As melhores surpresas foram os roupões de banho no armário, o refrigerador e a cafeteira individual Keurig, tudo no quarto. O restaurante era acolhedor e confortável, e a comida era ótima. Eu recomendo este hotel. Eu não posso esperar para voltar a mim mesmo!

Contras: O serviço no restaurante é um pouco lento, no entanto, se você deixá-los saber que você está com pressa, então eles acomodam você bem.

Prós: People were super helpful, large room, location easy walking distance to millennium park, shopping, restaurants

Contras: Nothing

Prós: The room was excellent, front desk staff and doorman were excellent! I would choose this hotel again for its location and professional staff!

Contras: Nothing...no complaints

Prós: Professional and helpful staff. Clean and comfortable room. Great location

Prós: Bed was very comfortable

Prós: Room was beautiful and location amazing!!! Beverly at the front desk was very informative and kind, simply WONDERFUL overall experience.

Contras: Parking was too pricey so we opted to park at a nearby garage instead

Prós: Location is great

Contras: Pretty old building

Prós: Lovely hotel really helpful and friendly staff. Great location.

Prós: Excelent choice for a hotel in Chicago. Close to everything and wonderfull staff.

Prós: Extremely helpful front desk. The bartender was very friendly. The bar manager who was also very friendly suggested an Italian restaurant which proved to be one of the best ever. The room was very nicely appointed and the bed was extremely comfortable. The hotel was close to restaurants and coffee shops. Millennium Park was just up the street. the hotel is also very close to the starting point for the free walking tour which featured buildings around the loop. The bar was comfortable and the drink prices where very reasonable during the long happy hour.

Contras: We are on the 7th floor so the shower pressure was just ok. There was minimal drawer space to store one's clothes. The closet was fine for hanging clothes. Neither issue affected the overall quality of the facility.

Prós: Excellent staff and clean rooms!

Contras: N/a

Prós: They upgraded our reservation at no charge to a delux king. It was a beautiful room and welcomed surprise.

Prós: Location. Clean room, comfortable bed

Contras: Room keys sometimes worked, sometimes didn’t. Printer was not working so I never got my folio. Most importantly for me anyway is I don’t remember last hotel I stayed that didn’t have USB charging ports.

Prós: Excelente localização, cama confortável. Tranquila. Bom restaurante e padaria no andar de baixo. Super simpática e prestativa. Grande valor para o preço.

Contras: O quarto era muito, muito seco. Não atenderam ao meu pedido de roupas de cama sem penas.

Prós: A proximidade de excelentes restaurantes, bares e atividades divertidas é imbatível. A equipe era agradável e eficiente.

Prós: Quarto confortável. Uma excelente atenção ao detalhe. Super bar cool hotel.

Contras: Eu não tenho queixas.

Prós: Lugar realmente limpo, localização fantástica e preço

Prós: O agente da recepção foi muito útil, mesmo que a Expedia não tivesse encaminhado minha reserva. Ela verificou a minha mala e pegou meu telefone # e disse que eles chamariam quando meu quarto estava pronto... O quarto era limpo e eu gosto da forma como foi decorado.

Contras: Nada

Prós: Tranquila, peculiar, camas agradáveis, excelente localização. Amei o roupões de banho e acesso, entregues para a manhã porta Joe. Vista de uma parede no meu quarto, mas nenhum ruído da rua quer!

Contras: Um pouco caro

Prós: Um lugar muito agradável. A localização era ótima e os quartos eram limpos.

Contras: Nada

Prós: Localização excelente, bons preços. Quarto pequeno, mas suficiente, não prejudica.

Contras: Achei o ar condicionado muito barulhento. Fora isso, quarto muito bom.

Prós: The style and art vibe

Contras: N/a

Prós: Loved the laid back feel! Staff was super accommodating and not stuffy. Love the whimsy of the art outside the window and in the stairwell. Really like the IG post artwork on the elevators. I will return!

Contras: Would have like to have a few more options at the breakfast bar but over all really like the feel of the hotel.

Prós: The environment was outstanding! We felt cozy and the employees are very friendly! Would definitely come here again.

Contras: The fridge wasn’t activated so we weren’t able to open it to grab a beverage. Also we weren’t able to connect our phones to the tv to watch YouTube or Netflix.

Prós: Helpful, friendly staff. Great location for walking to all Chicago attractions.

Contras: Very noisy neighbours on Friday evening/ Saturday morning. The staff delay with this efficiently but it was alarming at the time.

Prós: Loved coffee delivery...

Contras: Loud staff early am in hallways, hard to get room cleaned before 5pm

Prós: Fantastic wee hotel with brilliant vibe and close to everything you need to see.. love the morning coffee delivery.

Prós: it feels like Chicago felt decades ago, dark metallic and hard. but behind the scene are very comfortable bedrooms and a relatively large bathroom with most amenities needed for a cut trip coffee in the morning and the bar are a plus

Contras: it can get a bit loud as the doors prevent no noise at all. you have to like the style (but good news: the room looks exactly like the pics) staff quality is rather mixed but in general ok

Prós: Nice boutique hotel. Staff was extremely nice and accommodating. Rooms were a little small but comfortable. Good size bathroom. Bed very comfortable. Good location just around the corner from the CTA. Very accommodating coffee shop in lobby. Brought coffee up to the rooms in the morning. Great plus. I would return.

Contras: Rooms just a tad bit small.

Prós: Excellent location. Hotel and rooms were very clean.

Contras: No drawers in the room. No place to store clothes or personal items. Staff were very nice but seemed inexperienced. As I was about to check in I was asked if I wanted my luggage taken to my room but I hadn't even checked in or knew my room number. When I checked out I wasn't told what the total bill was and I had to ask for a printed copy. Complementary coffee/tea was sporadic and when we asked for tea we had to explicitly state we needed hot water. My seem like small things but should be automatic for this price. Plus when I complained about the lack of drawers I was told I would need to pay if I wanted to upgrade to a room with drawers. I then sent an email to the hotel - no response.

Prós: Funky design, location and the people.

Contras: I would always want tea and coffee facilities. Mini bar was one of those vendor type things and not a fridge.

Prós: The location was unbeatable. The beds were comfy, the towels and toiletries were good and the room was spacious. There was no kettle or coffee maker but one was provided when we asked. There was a gym area and laundry facilities although we did not use them. Morning tea or coffee was delivered to your room in a flask.

Contras: Our room looked directly into a car park on one side and another room on the other side. Consequently we had to keep the blinds down all the time and so the room was dingy and needed lights on. At approx £250 per night we thought this was poor. We did ask if we could have a different room but the only room available was smaller with only one bed (we had two) and there would have been an additional charge! So we stayed where we were.

Prós: Muito hospitaleira. Equipe muito próxima. Espaço agradável!

Prós: Cama confortável, ótima localização, lobby agradável.

Contras: Equipe amigável e prestativa. Vaso sanitário cheirava a esgoto. Eles me ligaram da recepção para me dizer que alguém da equipe estava na minha porta sendo que eu tinha posto uma placa de não perturbe para ter privacidade... isso me acordou... que tipo de "privacidade" é essa?

Prós: Localização fantástica, pendentes de quarto. Voltaria em um minuto.

Prós: As pessoas são amigáveis O restaurante é muito bom Design é atual As camas são confortáveis

Contras: Unidade de ar condicionado no quarto era alto

Prós: Nós tivemos um grande fim de semana hospedado no Thompson! A localização, equipe e quarto foram excelentes! Nós definitivamente ficar aqui novamente!

Contras: Os pêlos corporais sobre a pia do banheiro. manchas no vaso sanitário. Uma espécie de bruto para o preço.

Prós: A cama e o chuveiro eram incrível!

Prós: Os quartos eram contemporâneos e bem decorados. Restaurante mundial a 50 metros.

Prós: A cama é surpreendentemente macia e toda a equipe é super simpática. Excelente localização e a vida noturna no hotel é um bônus. Internet gratuita e um centro de negócios são sempre um bônus. Ótimo para os viajantes a negócios jovens e amigos.

Prós: Ótimos banheiros

Prós: hotel boutique muito limpo e moderno! Eu gostei muito da minha estadia e vou voltar!

Prós: Grande mensageiro. Ele teve excelente energia e foi extremamente agradável!

Prós: Beautiful rooms, great gym and lovely little bar. Location was great, near beach, near magnificent mile and a short walk to Navy pier.

Contras: Staff were a little impersonal. Not much atomsphere around hotel.

Prós: The staff was so friendly and nice -the lobby and bar were so comfortable and welcoming -we really did enjoy it and look forward to visiting agsin

Contras: Nothing

Prós: Loved the area. Great hotel.

Contras: Weather

Prós: Nothing

Contras: They announced windows floor to ceiling and i got a room with small Windows. Very noisy hotel as the doors close loudly.

Prós: This was my second time staying at the Chicago Thompson. It was perfect for business travel. I really like the location of the hotel, and the service is very good. The bed and bed linen are very comfortable, the bathroom products are lovely. I will stay again.

Contras: Nothing

Prós: Localização, limpeza e gentileza da equipe

Contras: Preço

Prós: Great location, great bar, nice contemporary yet comfortable rooms.

Prós: The room was large and bathroom modern and large!

Contras: No scream on windows, fresh air would have been nice

Prós: Great time. Great location.

Contras: Parking little tough but no big issue.

Prós: Everything is chic and first class

Contras: I could have stayed longer!

Prós: Da excelente localização, do quarto limpo e confortável além do do atendimento do restaurante, que foi excelente: amistosos, simpáticos, solícitos e rápidos.

Contras: Do atendimento do frontdesk. Na chegada uma antipatia e falta de interesse terríveis, a atendente se limitou a nos dar as chaves do quarto e pronto. Para retirar uma encomenda foram 3 solicitações, como tinha uma encomenda que ia chegar depois da minha partida, solicitei que fosse devolvida, também não o fizeram. Dos 03 emails que enviei ao hotel, antes de depois da minha estadia, só responderam um. Perguntei se conseguiriam um dia a mais, estou esperando a resposta até hoje. Pra nós, quem salvou o hotel, foram os atendentes do restaurante. Nunca mias volta lá ou outro da rede.

Prós: Eu levei a minha filha de 5 anos para conhecer Chicago. Eu adorei a tranquilidade do hotel. A equipe era ótima. Você recebe pelo que você paga.

Prós: Evert

Contras: Nothing

Prós: Ritz is always good.

Prós: Very nice lobby/bar area. Large, clean room.

Contras: A chaise lounge as the only seating! C’mon! Needs a bathroom redesign. BIG step up and into tub/shower. No hooks. Mattress edge beaten down enough that you feel you may roll out.

Prós: Everything about the Ritz is well thought out and planned with the guest in mind.

Contras: There's Nothing wrong with luxury! The Ritz is the gold standard for class.

Prós: Comfortable room.

Contras: Charges for everything, Inc WiFi, not 5 star quality, I think people stay for the name.

Prós: Location.

Contras: Valet was late and disorganized

Prós: Staff excellent and room stunning. Slight issue with cleaning issue resolved immediately on check-in so it did not spoil the stay. Would definitely stay again. As a sole traveller concierge and door staff always happy to help and give directions etc.

Contras: Would be good if the windows opened, even if only slightly.

Prós: The view was amazing.

Contras: The room was smelly and old. Everything in the room, including towels, looked worn down.

Prós: Liked the club lounge. Liked the valet parking. Liked the people who were very helpful. Helped us find the nearest beach.

Contras: There was a lightbulb that was out in the entrance hallway.

Prós: The staff were polite, the linens were clean and the bed was very comfortable.

Contras: No free WiFi in a 4 star hotel is a joke. I stay at a RC expecting my expectations to be exceeded, not met and certainly not unmet. Will be back to the 4S next time.

Prós: It was very expensive. The local and state taxes made the final room costs very high and I never received an e receipt.

Prós: The staff was excellent

Prós: Location, location.

Contras: Tired decor and snooty staff.

Prós: Great hotel. Great staff

Prós: The bathroom very spacious & updated

Contras: No refrigerator in room to keep drinks cool, Parking was 70 a Night were everywhere else was 30 to 40 a day.

Prós: Great location

Contras: A bit tired

Prós: Everything

Prós: Staff help and friendliness was wondeful!! Location is fantastic!!

Contras: The bed had a mattress cove/pad that was uncomfortable and did not stay in place. It bunch up under your body when you moved. Not the best!!

Prós: Location, staff, cleanliness in the rooms

Prós: The front desk is AMAZING

Prós: Cleaniness

Contras: Nowhere too park for valet...to congested

Prós: A localização, o quarto muito espaçoso e limpo e com uma vista fantástica para o lago.

Contras: O pequeno-almoço para o valor que se paga e se come é muito elevado

Prós: Location

Contras: Room was noisy

Prós: The room was large, bed was huge, bath was seperate with toilet.Pools were ok for kids if adults are with them. Everything was great. Will definitely come back.

Prós: A atenção aos detalhes foi espetacular, serviço muito eficiente

Prós: Localização e funcionários simpáticos

Contras: Bar, localização e equipe

Prós: Limpo, ótima localização, equipe simpática e profissional. Amo vir aqui tirar férias. No geral eu consigo encontrar muitas vezes uma taxa muito decente considerando a localização.

Prós: Localização e vida noturna

Prós: meu hotel de sempre para mini-férias na cidade.

Prós: Excepcional treinamento de atendimento ao cliente, ótimos quartos, super localização

Contras: A equipe foram terrivelmente inúteis em mais de uma ocasião

Prós: Meu filho e eu tivemos uma ótima estadia na London House! Está localizado perfeitamente e está a uma curta distância a pé ou a uma curta viagem de Uber de Navy Pier, Millenium Park, OTC. O hotel era limpo, confortável e a equipe foi amigável!

Contras: Tentamos comer no restaurante do hotel para evitar sair em uma tempestade. O restaurante é mais de um bar e o menu não é familiar. Escusado será dizer que nós enfrentamos a tempestade, ficamos encharcados! Grande memória! Muitos bons lugares para comer em torno do hotel.

Prós: A cidade é incrível e poder voltar para um ótimo lugar para descansar faz uma grande diferença entre uma boa viagem e uma viagem incrível. A equipe foi incrivelmente educada, e o serviço ao cliente neste lugar é excelente.

Prós: Tudo foi perfeito. Vistas deslumbrantes sobre o rio. Aberto apenas um mês.

Prós: Loved the location of the hotel ,,, we had a great view of the river. Great staff also,, everyone was extremely helpful. Well appointed rooms, comfortable beds.

Prós: Location. Cleanliness. Professional and Friendly Staff.

Contras: Noise from functions over the weekend projected through the building until quite late at night.

Prós: Location! Great view of the river.

Contras: The rooftop could stay open a little longer on the weekend.

Prós: Every thing

Contras: Nothing

Prós: Only Area was good

Contras: Many People and The Room quiet old

Prós: location was key....

Contras: rooms are overly small

Prós: Clean room and friendly staff

Contras: Nothing special for anniversary (chocolate, etc)

Prós: Great location. The staff were all wonderful and very accommodating, especially the room service staff. We had a good experience here.

Contras: No complaints.

Prós: Great location by the river, and VIP/no wait access to the rooftop bar and restaurant which usually has a long line, made this a very fun place to stay at for a long weekend.

Contras: Two of the nights we were there, Trump protesters circled in cars around the hotel honking their horns until 2am. The hotel is across the river from the Trump tower and the closest location for protesting, which was annoying.

Prós: Perfect location for anything in the loop area. Close to fabulous restaurant’s and the staff was so friendly and professional. Hotel was spotlessly clean.

Contras: Nothing

Prós: Nada de excepcional

Contras: Camas pequenas porém confortáveis

Prós: Location was excellent, but a little noisy

Contras: Restaurant staff was inattentive and didn't come back to serve more coffee. They forgot my oatmeal (my entire meal) and didn't put the extras on the side as I asked.