hotéis em São Francisco

Prós: A equipe, limpeza, localização.

Contras: Colchão não era o mais confortável.

Prós: Excelente serviço de todos no hotel sem serem arrogantes! Localização excelente no centro! Com certeza recomendo!

Prós: Sem wifi a menos que você pague não ainda mais hbo no televisor

Prós: Localização, relaxante após um evento à noite logo abaixo do quarto.

Contras: sem restaurantes abertos até tarde o suficiente.

Prós: Localização e ginásio

Prós: A equipe foi muito eficiente e útil. Foi uma experiência maravilhosa.

Contras: Nada.

Contras: Me cobraram pelo estacionamento mas eu não tenho um carro. Também me cobraram pela internet depois de dizerem que era de cortesia

Prós: Todos os funcionários foram atenciosa e amigável.

Contras: Para viagens de lazer não a melhor localização

Prós: Great property, huge rooms. Very friendly staff. Was really surprised by how nice it was, lived up to the other reviews.

Prós: The staff was amazing! The rooms were spotless. Bathroom was great. Housekeeping did a wonderful job.

Contras: Absolutely nothing!!!

Prós: Excellent customer service from everyone!

Prós: Great staff staff. Very friendly and attentive. Beautiful hotel.

Prós: Great size room and very clean and comfortable beds and chair. Fantastic breakfast options in the restaurant onsite but the location was outstanding for checking out Chinatown, the waterfront and the CBD. We had a great stay.

Contras: Internet service could be better - slow and pretty much unusable for anything serious - like Netflix for the kids.

Prós: Great location and staff. Concierge could be more helpful and friendly.

Prós: Cleanliness and staff

Contras: No

Prós: The service was superb, the rooms were large and the Location central to everything if you are ok going for a little walk.

Prós: Our entire stay was great. Breakfast at Bobs was excellent.

Prós: Location, cleanliness, Front desk and Bellman staff were very courteous and helpful.

Contras: Cleaning staff were too loud in the hallway and adjacent rooms .. laughing and speaking louder than necessary to perform cleaning tasks... as compared to other similar star rated hotels. My room was on the 17th flr.

Prós: The bed was very comfortable and the room is spacious.

Prós: Good hotel will come again

Prós: Excelentes vistas e localização conveniente!

Prós: Very good & all staff very helpful

Prós: Amazing Bay view from the 39th floor of the GG bridge, City and Wharves.

Prós: Breakfast was amazing, not cheap, but good value for the money! Staff were VERY attentive and friendly! Facility was top notch as well! I will be back!

Contras: Everything was better than expected! The observation viewing area was closed, so that was the only small thing that was disappointing, but a very minor thing!

Prós: The room especially the bed; the views; the staff. This was one of the best hotels I've ever stayed in, from the moment we checked in until we left the staff really looked after us.

Contras: Leaving!

Prós: The view is gorgeous and the bed is super sturdy.

Contras: I was not told there would be a security deposit of 150 dollars until after my card was charged

Prós: Location & Staff

Contras: Rooms ending in 10 (E.G.4110) have a problem with noise during the night if the sliding door to the bathroom is not completely open. This issue impacted sleep the 1st night. Upon discovery of what caused the problem it was eliminated. Spa was closed.

Prós: The location was fabulous and the staff very friendly and helpful. Our room was excellent, large and clean with amazing views. The champagne was greatly appreciated to help us celebrate our Wedding Anniversary. Thank you for making our stay even more special.

Prós: The view of Coit Tower, the Bay, and the Golden Gate Bridge. The binoculars provided by the hotel was a nice touch.

Contras: The lounge upstairs wasn’t open, even though the receptionist said it was open. A quick bit to eat for breakfast would be nice, if it was provided in the cost of the room.

Prós: Service and staff

Prós: Staff was bomb, right next to Chinatown and financial district

Contras: $300 hold on card for incidentals

Prós: Staff were amazing. Competent, remembered our names.

Contras: Room was very comfortable. Bed was excellent. View was amazing Valet parking was convenient but was way too expensive

Prós: We were upgraded to a room on the 27th floor with fantastic bay views and the staff was extremely friendly and helpful. We also had a terrific brunch downstairs on Sunday, what more can one ask?

Contras: It is located a little too far top walk to Union Square, but only a few minutes by Uber, so not a big deal...

Contras: Estacionamento gratuito devem estar disponíveis

Prós: I did not realize it was across the street from the stadium. We were not interested in attending games and I may not have selected the hotel had I known. The room was comfortable. The room was comfortable.

Contras: Nearby stadium, air conditioning was strained by unusually hot weather so not cool enough. I do think the hotel was too expensive.

Prós: Bed and pillows. Roof top bar, view and aervice.

Contras: Bathroom counter does not have mych room

Contras: The rate was very high and parking rate was unreasonably high.

Prós: Tudo

Contras: O preço poderia ser um pouco menos - uns 15% menos

Prós: This is becoming our favorite place to stay when we come to town to attend Giants games. It is clean and comfortable. The rooms are a nice size and the employees are friendly and helpful. The rooftop bar is a nice place to wind down after a game. The rooms have a fridge and a coffee maker.

Contras: Some rooms face a brick wall or a noisy alley, so reserving rooms on higher floors might be desired.

Prós: Close to our children; food area of the city; across the road from Oracle Park (SF Giants)

Prós: Bed very comfortable and lots of space in accessible bedroom

Prós: ALL staff members were wonderful, from the valet to the front desk to the bar and ones we saw in the elevator. Wish i could remember their names. Great customer service!

Contras: Rooftop lounge was short handed on Sat, so we didn't get to enjoy a drink up there. Staff that were there did their best; just couldn’t clone themselves.

Prós: Staff very responsive. Roof top view was amazing. Great place to stay when attending a SF Giants game or event. Told them it was my Birthday and they gave me a card and free drink. Nice touch.

Contras: Pillow were all firm.

Contras: I arrived and was sent to the hyatt as they didn’t have a room for me

Prós: Not applicable

Contras: Not applicable

Prós: The staff were extremely helpful and responsive.

Prós: Serviço ao cliente foi excelente.

Prós: todos foram incríveis! Jonathan o barman, Patrick o mensageiro, todos! Eles tornaram o aniversário do meu namorado muito especial. Este é o melhor hotel de SF. Obrigado a toda a equipe.

Contras: Nada porque tudo foi incrível!

Prós: the staffs are very nice and friendly , the room is very comfortable , the location of the hotel is unique and convenience for both leisure and work purpose

Prós: We ordered room service the first morning. It was great, on time and we received a call in advance of a know on the door which was appreciated.

Contras: Everything was great. It was myself and my 2 teenagers. The room was large enough for all of us and the extra space with the chaise helped with that. I think the only thing that might be nice is to have refrigerator space available for personal items. The pre-stocked fridge is great but you're unable to make space for your own items. Traveling with teens means having our own stash of snacks.

Prós: Amazing hotel, wonderful beds and serviceminded staff! We loved it!

Prós: We were initially quite disappointed with the hotel having been assigned a suite next to the electrical room... there was a loud noise which made it literally impossible to sleep. After talking to the hotel manager, we were moved to an ordinary king bed room as all the suites were sold out. It wasn’t pleasant to move rooms at 10pm, not to mention to a lower grade room., and then have to move again the second day to the suite we originally booked... we just felt all this pain could have been avoided if the rooms were carefully inspected and any problems were duly recorded in the database. The good thing is that the hotel did try their best in terms of service recovery by waiving the cost of our first night stay and sending us to a nicer suite the second day, although a bit late of the day. And staffs are mostly nice and trying to solve the problem. So overall, it wasn’t too bad an experience.

Prós: My wife and I stayed at the Ritz Carlton from 25th to 28th May as part of our 25th wedding anniversary holiday in the US. The hotel is excellent - we upgraded to the junior suite which is amazingly spacious. The bedding is extremely comfortable and the fitness centre is excellently fitted out (open 24 hours). The location of the hotel on Nob Hill is very good, right next to Chinatown and within walking distance (10 to 30 minutes) to Union Square, the Embarcedaro/Fisherman's Wharf and North Beach. I had asked the hotel if they could arrange for a surprise for my wife and they happily arranged for chocolate coated strawberries to be sent to the room with a greeting card, which was a very nice touch. Would highly recommend the Ritz-Carlton. Obviously there are cheaper hotels in San Francisco but if you want to experience 5/6-star service and don't mind paying a premium for that, no need to look further.

Contras: I had arranged for a wake-up call at 7.45am on the day we were checking out and heading to the airport back home, but we never got the call. Fortunately, the wake-up call was a backup to my phone alarm.

Prós: The rooms were lovely and dinner was fabulous.

Contras: Breakfast was mediocre and the staff (mainly the concierge) was nit very helpful. Also parking is $75. That’s crazy.

Prós: Customer service

Contras: A little far of a walk from union square

Prós: Love, love, love!!! We want to stay at all the Ritz-Carlton properties in Cali now! The level of service is really unparalleled. Location is walking distance to Chinatown and the financial District.

Contras: Nothing negative to say. Loved every moment!

Prós: Muito limpo Cama confortável O espaço é suficiente

Prós: Staff was excellent and very accommodating and Rita Copeli, from front desk, was amazing as she went the extra mile and helped with booking/ check in as well as sent a note and some TLC as my wife and I were celebrating our 20th wedding anniversary

Contras: Nothing- amazing hotel

Prós: Friendly staff and the property location is ok.

Contras: The rooms are ok but not quite fit a normal Ritz standard. I was surprised that hotel is small and dark and not quite what I expected and will not stay there again.

Prós: Absolutely loved it !! My favorite hotel in the city

Contras: Nothing

Prós: Serviço e experiência incríveis! Nós fomos para nossa lua de mel e adoramos cada momento. A equipe foi muito além para nos ajudar.

Prós: Eggs

Contras: Nothing

Prós: Rooms are great n service super

Contras: Nothing

Prós: Faultless

Contras: Nothing

Prós: The bed, linens, staff, atmosphere was perfect

Prós: Wife's birthday. The staff treated her like royalty as she is.

Contras: Nothing.

Prós: The location was awsome

Prós: Room...cleanliness

Contras: Location ...so complicated

Prós: Excellent service. Very friendly staff. Always wanting to help / assist. Very comfy beds and fantastic bathroom

Prós: Great location, superb rooms, nice restaurant, fantastic service!

Contras: Nothing at all

Prós: Nothing being rude and racist

Contras: They were recess

Prós: A localização é muito boa.

Contras: O erviço por ser um four seasons deixou mto a desejar. O café da manhã demora muito.

Prós: Localização e Equinox

Prós: O quarto era surpreendentemente espaçoso e muito maiores do que o que foi anunciado. A vista para o Parque Huntington foi espetacular.

Contras: Taxa Diária para wi-fi no quarto.

Prós: Muito simpática e atenciosa porteiros. Equipe agradável

Prós: A vista foi ótima. O serviço e a facilidade também foram maravilhosos. Totalmente vale o dinheiro.

Contras: Localização. Ele está localizado na colina muito íngreme que você pode não notar quando você usa mapas do Google. Para os viajantes que dependem exclusivamente de transporte público deve estar preparado para subir a colina ou planear em frente para o transporte terrestre.

Prós: Atendimento, estrutura, limpeza, staff, impecáveis. Excelente custo beneficio

Contras: localização no topo do morro, para voltar pro hotel caminhando é somente subidas.

Prós: We were upgraded to a suite upon check-in for a fraction of the cost of the room, it was amazing, great view from every window. Room was spotless and comfy bed, very quiet so we could sleep in. Even my daughters room, which was a double-double room was very comfy though we would recommend the hotel switch to queens rather than doubles as it kept other family members from booking here for that reason. Otherwise our king suite was phenomenal!

Prós: Location

Contras: Staff do not care about your needs. Sometimes are even kind of rude.

Prós: The accommodations and decor! And the willingness of the staff to make our anniversary special.

Contras: The mattress and pillows were slightly uncomfortable. Our breakfast at the restaurant was pretty disappointing for the cost.

Prós: Nice room, great location to explore SF.

Prós: Lovely room Great location Clean room Staff very accommodating

Contras: Needs more waste cans. There needed to be one in the bedroom

Prós: I loved my suite. Spacious, clean, updated, great location, quiet, great views. Staff is very welcoming. Able to get another bed for a 3rd guest and we enjoyed our time out and our time in the room. Large bathroom, clean, better than I expected from the pictures. I am beyond picky, I was really happy to have stayed here and felt that I got a great deal. It’s hard to find a place to stay with 700 sq ft in SF. The bar/restaurant with the live piano is wonderful.

Contras: I would only say that the facility is exactly what you’d expect from a well done historic hotel. I was originally apprehensive about what the room would be like because the main lobby “red” sofa is worn and in need of reupholster so I was concerned that the room would be as well. Thank goodness, that was not the case.

Prós: Comfortable beds, large rooms, James (doorman) was very attentive and overall awesome!

Contras: Hard to figure out where to check in

Contras: Hotel advertised pool and jacuzzi but you cannot use on weekends unless you book a spa treatment. Lady who works at front desk couldn't give a st. Spent a lot of money and could not use facilities. They should post online that not available on we

Prós: Great welcoming! On top of the hill....nice walking.

Contras: quite isolated area

Prós: Very big rooms and nice amenities

Contras: older property

Prós: I stayed in the property 8 years' ago and remember how lovely it was. the rooms are still lovely, although the rooms need an upgrade.

Contras: I tried 2 nights in a row to have dinner in the restaurant and was told it is full. they don't inform you when booking that in fact the majority of the facilities are being renovated. I was then told I can order and then bring it to my room. I asked I am going to be charged a room service fee. they refused to waiver this, even though they also didn't have space for me to dine in the only restaurant. my resort fee was removed for this but honestly hotels should inform guests BEFORE booking about any possible inconveniences so guests can decide if they want to book or not. the hotel is well located and I love this hotel but it definitely is not aligned to their pricing.

Prós: Localização e ambiente

Contras: O serviço foi horrível - restaurante tinha várias questões.

Prós: A equipe, os quartos confortáveis, não era muito abafado

Contras: Caro

Prós: Belo hotel, ótimo serviço. A equipe muito útil, especialmente Scott na recepção

Prós: Camas confortáveis. Excelente localização. Nice equipe. Bela decoração.

Contras: Pobre isolamento acústico - podíamos ouvir tudo ao lado. Us$ 65 estacionamento e wifi $ 14. " Visualizar pátio" forje o enorme barulhento torres de arrefecimento tipo. Café-da-manhã foi de 1 hora e meia de atraso. O jantar no restaurante foi alta e apenas medíocre.

Prós: A vista era incrível e a roupa de cama era muito confortável

Contras: O estacionamento com manobrista era um pouco caro demais

Prós: Quarto era grande e eu só tinha uma cama queen size. Cama, travesseiros e lençóis todos muito bons. Hotel ultrapassado, mas alguns chamariam aquilo de encantador.

Contras: O meu roupão tinha manchas

Prós: Reputação era de fato viveu até ... melhor do que eu esperava

Contras: Custo de estacionamento durante a noite

Prós: Vista, quarto, serviço

Prós: O Fairmont tem mantido o antigo estilo de luxo sem cantos de corte. Equipe fantástica, localização e não passeio ônibus!!

Prós: Comodidades maravilhoso e pessoal

Contras: Quarto e cama foram incríveis. Check-in equipe foram muito confortáveis. Belo hotel.

Prós: Staff and restaurant.

Contras: Room very small.

Prós: View on SF and Bay Area

Prós: The bed was super comfy and the room was really nice.

Contras: I had booked a city view originally. When we got their the gave us a free upgrade but the view was of a wall.

Prós: Location

Contras: Staff non friendly Non helpful

Prós: Amazing staff, amazing service, amazing room. We loved it they couldn’t do more for us.

Contras: Nothing

Prós: Wonderful location, great amenities and staff.

Contras: Mold in the bathroom and window casing. Surprising there is no exhaust fan in a windowless bathroom.

Prós: The hotel was top class and looked incredible. Best part of the stay were the views from the bedroom window. Superb views of Alcatraz and the Golden gate Bridge.

Contras: Not applicable

Prós: Location

Contras: Fairmont charged extra for everything, including gym and WiFi, which is now free and standard in almost all lower priced and comparable hotels. It is really disappointing that such a high end hotel does not provide these service for free.

Prós: Perfect location and beautiful hotel.

Prós: It was a beautiful property in a fantastic area. Our room in the tower was so much nicer than we expected.

Contras: There was really nothing I didn’t like about the property. The one thing I didn’t like was the experience we had checking in. I don’t know if the man was having a bad day, but I was surprised by how curt he was.

Prós: The staff was friendly and the rooms were perfect for a couple day stay.

Contras: Hotel Parking was overly expensive ($75) when you could park on your own for $20 a day 30 feet away.

Prós: Nice building in a great part of town.

Contras: Overpriced. Everything was ridiculously expensive. Room service was quick but food was awful. Fee after fee after fee. No WiFi while paying a nightly resort fee. Requested early check in - didn’t get it.

Prós: Adorei a localização central e o ambiente histórico do hotel.

Prós: Localização Roupões de banho, chinelos e água incluída uau! Led portátil espelho iluminado. Tão conveniente. A equipe foi muito atenta às nossas necessidades e eficiente Muito limpo Reservamos um quarto duplo com cama superior através de AMOMA.com e eles ofereceram uma king superior na recepção. Definitivamente apreciado que. Espaçoso 2 máquinas de gelo de venda em cada andar

Contras: Nada.

Prós: Marco fantástico sf ... nós nunca deixamos o hotel.

Prós: O hotel é impressionante e a equipe é muito agradável. Eu amei a história e a elegância do lugar.

Contras: Eu gostei de tudo.

Prós: Everything else was spectacular. The bidet was incredible. The staff was very friendly, and the room was beautiful. Great location.

Contras: It took about 25minutes for vallet to bring our car around.

Contras: This is NOT a 5* Hotel. Tired luxury.

Prós: Bidet on toilets

Prós: Amazing breakfast hall.

Prós: We had the most wonderful stay at the Palace Hotel. I cannot recommend it highly enough. We stayed in one of the standard rooms, which were beautifully appointed, and felt like we were treated like royalty by all the staff. The service was incredible. The photos do not do this glorious building justice. The location was wonderful. The price was definitely worth it!!!

Contras: I couldn’t fault it.

Prós: Room size

Contras: Pillows

Prós: Great location. Really friendly staff. Beautifully restored building really special.The incredible entrance, the rooms and the fitness and pool area.

Contras: The only thing ahd its really not validated because they do it for hygienic reasons. The pool and hot tub was over chlorinated.

Prós: lobby

Contras: bedding, room view, problems with the hot and cold water, there is no way to rake a shower :(

Prós: The location and comfortable bed

Contras: The lack of choice for dining.

Prós: The beds were very comfortable,the bathroom and amenities were great and best of all the room was quiet.

Prós: Beautiful hotel and great location!

Contras: Breakfast buffet is a bit pricey

Prós: Friendly and helpful staff. Location was perfect too and the rooms are very comfy.

Contras: The room temp can only adjust by 10 degrees. We ended up permanently turning off the thermostat to allow the room to heat up

Prós: Amei a localização de Union Square e os quartos eram limpos e confortáveis

Prós: Ótimo serviço. Excelentes instalações. Quarto grande

Prós: Excellent. Pleasant helpful staff providing a fast friendly service.

Contras: No complaints at all.

Prós: Location and personnel

Contras: 55 USD breakfast? Seriously? And it was just ok.

Prós: very welcoming atmosphere . the staff are very friendly and ready to help

Contras: wish that it include the breakfast too

Prós: The location is perfect, close to everything The morning coffee and muffins are a lovely gesture

Contras: Nothing

Prós: Housekeeping services was great.

Contras: Other than house keeping service is below average. Rooms are very very old. Not the ones like you see in the pictures. Old fashion and cheap decoration.

Contras: Their standard King room are really small. So don't go there with Taj expectation there. While overall it is better than other hotels in SF.

Prós: Bed was comfortable, room spacious, staff spectacular. We have never before had such a gracious and pleasant hotel experience.

Contras: No bells and whistles. This was much more like your standard, mid-grade Marriott than a 4-star experience. No fluffy robes, slippers, turn-down service, etc.

Prós: Perfect location in the heart of SF. Perfect staaf, very good service and nice & polite people. Big room, very clean. No noise even in the city center.

Contras: hard to improve....

Prós: Taj Campton Place is perfectly located in the heart of San Francisco, Union square. You can walk pretty much every where and easily ride the cable car to the city attractions. It has a beautiful restaurant and a very nice Bistro for a lighter lunch or dinner. The staff is very accommodating to ones needs and try to help the best they can. The room was very comfortable, you can choose a better view for an extra charge if it matters to you.

Prós: A localização é ótima, o quarto é confiável e o restaurante de hotel é muito bom.

Prós: Great location very central next to union square. Lovely staff very accommodating and helpful as we travelled with a baby. Rooms are spacious and clean. This is our second time staying at the Taj in SF.

Contras: Decepcionante não fornecerem internet gratuita.

Prós: Atualizado para uma suíte gratuitamente. Todos os funcionários muito simpáticos e prestativos

Prós: A localização no centro da cidade

Contras: Estacionamento no hotel incrível caro

Prós: Todos os do próprio hotel.

Contras: A situação de estacionamento. Muito caro $$$

Prós: Chegamos 2 horas antes do check-in e recebemos o quarto sem qualquer problema.

Prós: Liked the location

Contras: We paid for Bay view, they gave us City view. Asked for the room to be changed, without letting us know they moved all our stuffs, while we were out and didn't give us the key. We were stuck for 2 hours without any room. After long day of city exploration, when we came back, there were no bedsheets in the room. Meaning beds weren't made. We had to wait around another hour carrying the kids while someone could show up and fix the bed.

Prós: Very nice hotel! Clean, very classy bar. Staff were helpful and friendly.

Contras: I seem to have had some sort of allergic reaction to the bed sheets. Im not sure if it was the fabric softener or laundry soap, but it made my skin incredibly irritated. Otherwise, everything was great.

Prós: Location, bikes

Contras: Wifi is not complimentary? No kettle in rooms

Prós: We were on our honeymoon and the hotel was very generous and accommodating. Service was great!

Prós: As always, the room, staff, facility and location are the best. The staff especially are always polite and professional.

Contras: The water pressure is very low in the bathroom sink.

Prós: Location, cleanliness

Contras: No free wifi in rooms was disappointing

Prós: Everything.

Contras: The Embarcadero is not very safe at night.

Prós: The concierge staff were all very nice and accommodating. The location is perfect very near to everything

Contras: There was no coffee pot in the room

Prós: Everything! Perfect location and amazing bay view from 24th floor!

Prós: Super comfortable rooms and very centrally located.

Prós: Great location and very professional hotel.

Contras: Double beds, should have been Queens.

Prós: The facilities is very good

Contras: No free parking

Prós: Excelente localização a uma curta caminhada de todas as atrações, lojas e restaurantes.

Prós: A cordialidade dos funcionários é espetacular! Especial a Hanna! Localização sensacional e muito confortável

Prós: Roomy, I was expecting a lot smaller.

Contras: Wifi didn't work well

Prós: Great location, spacious rooms, comfortable beds, helpful staff, even courtesy 2-mile chauffeuring

Contras: Not much, perhaps the bathroom water pressure

Prós: Nice and clean. Very friendly staff.

Contras: Couch was uncomfortable vinyl. Mould in our espresso machine. Shower door coming out of the wall - dangerous with our newborn crawling around. AC was very weak and non-responsive.

Prós: Very good central location in the city. Room was really clean, up to date and of a decent size. Staff were pretty helpful overall. The eco friendly nature of the hotel was a nice touch. If you're staying in San Francisco for a few days this is a good choice of hotel.

Contras: Hotels and accommodation in the city are really expensive, and this was too. Although it was worth paying the little bit more for the Orchard, as the cheaper hotel we staying in at the beginning of our trip was not a lot cheaper but was a lot worse.

Prós: Tudo

Prós: Super friendly staff, easy check in, location is great - though standard for the price.

Contras: Rooms are a little dated, given the price.

Prós: Central location, clean, and reasonably priced. Friendly and helpful staff.

Contras: Gym was small and could use an update. Breakfast additional

Prós: A really cozy room (lot of space, desk, wardrobe), huge bothroom. Position is great: almost in front of the gate to the Chinese district and a couple of blocks to Union Square. Highly suggested.

Contras: Bathroom missing toilet brush… kind of strange, however pretty common as in many other accomodations in the US.

Prós: Great location, it was very clean. All products are organic, comfortable and nice bedroom .

Prós: The room was very spacious, comfortable and quiet. The staff were very friendly especially the concierge Broc. He was very helpful and fun.

Contras: Breakfast was a little over priced and nothing special. Cafe Roxanne next door was wonderful however.

Prós: Location, Staff, Cleanliness of Hotel.

Prós: Do check-in ao check-out, tudo foi bom e rápido. Sempre adoro ficar em uma propriedade Starwood. Além disso, o hotel não estava tão cheio, então deram um upgrade. Bom quarto silencioso.

Prós: O quarto e o hotel são lindos. tínhamos uma bela vista da cidade e do Yerba Buena Gardens. O serviço é impecável. Cama muito confortável e quartos silenciosos.

Prós: O serviço foi excelente. Serviço de quarto perfeito. Bar excelente. Local de serviço de concierge.

Contras: Nada

Prós: The staff are very friendly, and great customer Service.

Contras: The rooms are very consumed, you could hear rooms near you or above you pretty easily.

Prós: The staff was exceptional Best hotel we have ever stayed at

Prós: Great staff and concierge service!

Contras: Did not inform us about an ongoing strike (51st day of the strike when we arrived), so we had no chance to make an educated decision whether we wanted to stay at the hotel or change to the Ritz Carlton. It resulted in very limited service on all levels, the restaurant being closed, bad breakfast buffet, missing St. Regis staff and a very very noisy experience in the bar area due to the protests outside. We received a discount after asking, but I would rather have been informed and changed my hotel.

Contras: Only disappointed I wasn’t communicated with about the strike. It was loud.

Prós: Outstanding service.

Contras: No WiFi

Prós: Great room, very comfortable, well-equipped fitness centre and great location with easy access to public transport.

Contras: Front desk card reader couldn't read any of my credit cards on check-in.

Prós: Good location. Nice and big renovated room.

Contras: Due to renovation of the room on of the light switches and bed socket didn’t work. Also the sink taps didn’t work properly.

Prós: Pillows

Contras: I couldn’t get a morning cocktail, no coffee maker, white wine was crap, eggs Benedict was really poor, refrigerator didn’t work, no toothbrush or razor, and the on demand was misleading. Bed was cozy and I’m happy to of spent time with my babe but there was some serious problems with the amenities

Prós: Hotel lindo, muito limpo, equipe educadíssima e muito prestativa.

Prós: nice

Contras: all of it.

Prós: Rooms are comfortable and immaculate. Excellent service from check in to housekeeping and room service.

Prós: Muito limpo e a uma curta distância de um lote.

Prós: Equipe se profissional e muito útil. Excelente localização.

Contras: Linha enorme check-in. Poucos funcionários, por isso levou forever. Taxa extra para fitness. Arrumação nunca veio primeiro dia.

Prós: Localização, funcionários simpáticos

Contras: De paredes finas, piscina fria

Prós: Eu achei a equipe muito simpática e eficiente. Eu recomendaria facilmente o hotel para outros.

Prós: Localização

Contras: Taxas para internet e ginásio. Taxas adicionais para mais de dois adultos.

Prós: Belo design interior

Contras: Caro Preço de estadia do veículo. Quarto pequeno

Prós: Excelente localização Travesseiros, cama e roupas de cama bons

Contras: Eu fiquei em um quarto queen muito pequeno Sem controle remoto para a TV Longo processo de check-in/check-out. Academia não era de cortesia

Prós: Concierge foi muito útil para organizar o translado para o aeroporto e oferecer várias informações. A equipe foi muito simpática e educada.

Prós: Uma grande equipe de recepção, gentil, profissional e amigável. Localização perfeita acessível para lojas e restaurantes!

Prós: Eu amei o serviço. A equipe era ótima. Foi um pouco mais silencioso do que o esperado também. Bom, caro, mas agradável.

Contras: O quarto parecia um pouco mais velho do que eu esperava. Eu acho que pelo preço do quarto, tudo seria novo. Um pouco decepcionante, mas isso não mudou os nossos planos. Eu não gostei de ter que pagar USD 50 por dia pelo estacionamento além da tarifa do quarto.

Prós: O quarto era muito confortável e tudo estava em ótimo estado. A equipe foi muito agradável e acolhedora. Bar um pouco eclético, mas tinha uma ótima aparência antiga.

Contras: Esta parte da cidade infelizmente tem muitos desabrigados. Além disso, tinham alguns elementos estranhos nos arredores

Prós: Tudo foi ótimo!!

Contras: Nada

Prós: Nice bed and pillows

Contras: Shower that didn’t drain

Prós: Location and restaurant

Contras: Rooms too small (we had a luxory) Windows were very dirty!

Prós: Location friendly staff - service

Prós: We liked the hotel vibe. The location was very good only 3 minutes walking to union square , 3 minutes to the shopping mall surrounded by all you may need. We liked Buster specially after I met him in person @ the reception If you are a dog

Contras: The TV programs are very poor and I believe the era of pay to watch has gone . I suggest to enable the smart feature of the TV and open it to their customers to choose what they want to see.

Prós: Beds were super comfy! Great location

Contras: Price

Prós: É o menor quarto do mundo com a menor cama do mundo! Horroroso!

Contras: Nao gostei de nada, mas a cama mal cabe uma pessoa e o quarto é minusculo! Pior custo benefício de SF

Prós: The Nikko hotel is a very nicely renovated and stylish hotel with all possible facilities. The staff is very friendly and accommodating. The rooms are spacious and very nicely decorated. The breakfast is very high quality and both breakfast buffet and a la carte breakfast are possible. We had a Club room which included breakfast and access to the healthcenter with pool. The hotel is well located by the main shopping streets and not far from the San Francisco Museum of Modern Art. Public transport is available close to the hotel.

Contras: With a standard room, you pay a one-time surcharge of $25 for access to the Healthcenter, I think this better could be included. The pool is quite shallow. If you walk in the direction of the Town Hall (other direction than the shopping area), you will arrive in an area with streets with junks and homeless people.

Prós: It is a relatively modern hotel located close to many attractions.

Contras: Hotel severely overpriced for what you get. Nothing is complimentary, with several attempts to trick the guests into buying additional products and services. For example, the bed was covered with fluffy stuffed dogs with tiny price tags. In case you do not look carefully, you could end up spending a ton of money on random stuffed animals.

Prós: Good location and friendly staffs

Contras: I chose the low speed complimentary WiFi, which actually works fine. But normally a hotel would not charge a extra for high speed internet

Prós: Excellent staff (front desk, housekeeping, and very kind and helpful concierge)

Contras: Having to pay a $30 fee to check in early (when the room was clearly available) and a $25 fee to use the fitness room and pool.

Prós: Everything exceeded my expectations

Contras: Parking was extremely expensive. I noticed other hotels offered reduced rates if you were staying with them. Only offered valet $65 U.S per cycle aka 24 hours. We stayed 2 nights so converted to Canadian equals much higher. Wish they included it in hotel rate.

Prós: a Localização é perfeita, próximo aos melhores pontos turísticos. apenas faltava um café da manhã tradicional e incluso. mas o Hotel é ótimo , recomendo.

Contras: seria 10 se tivesse Buffet de café da manhã.

Prós: Great staff, great location.

Prós: Everything was simply perfect. Rooms were great, location excellent and the staff very gentle.

Contras: Valet parking expensive. 75 USD per day.

Prós: The room was very nice and spacious and the location is great.

Contras: Extremely noisy. Hard to sleep with the noise from upper floors and from people fighting and yealling outside the window (which was almost at street level)

Prós: The rooms and the lobby were well decorated, and clean. The surroundings feels secure.The Staff was great. There is cable TV in the room, tho, with to few channels.

Contras: The breakfast was poor, you have to choose over a menu option. The USD 10 voucher system, per night per room, does not allow you to take breakfast. You have to always put a little more over it and if you are sharing the room... less.... and you can’t accumulate de vouchers. In the other hand, the hotel is near one touristic location, but is far from everything else, even for work travelers. So, you are constantly relying in other means of transport to move around un less you want to climb the hill to get to Union Square.

Prós: Excellent location close to all major attractions. Great service and very good facilities.

Contras: Check out was lengthy, perhaps not enough staff on at key times. We didn't need the car in SF, but could have been a problem as there is no parking. Otherwise it's a great place to stay and the staff were very helpful

Prós: Unequivocally the best customer service we have ever received at any hotel, anywhere. Wonderful room décor, great lobby for visiting, exceptional location right on the wharf and centrally located with easy walking access to everything there.

Contras: Not a single thing.

Prós: The hotel was conveniently located off a Main Street at the end of the fisherman’s wharf. The hotel was clean and tastefully decorated. Historic with a modern twist.

Contras: The restaurant inside the hotel was .. ahhhh ok. The hotel did not have any coffee in the lobby. The food was not worth money in the restaurant, but very nice staff and atmosphere

Prós: Good location in Fisherman’s Wharf, good restaurant inside the hotel (Blue Mermaid), friendly staff. Nautical theme will be appealing for kids and sea lovers in general.

Contras: Too expensive for its hotel class; most rooms will not have a bay view so watch out for what you book.

Prós: Lovely characterful hotel, good size room, clean and tidy. Great location to explore Fisherman's Wharf and as a base for the city. Michael the concierge was lovely and organised a lovely table with a view at a restaurant for my birthday. There were a bunch of free facilities we didn't take advantage of - bike hire etc.. wish we had!

Contras: Very expensive parking. Reception desk team not very welcoming. Music in the lifts. Overall, it felt as though they were trying a bit hard to be quirky, rather than it being natural.

Prós: Very good size bedroom

Contras: The service in the restaurant

Prós: The room was beautifully decorated and the bed extremely comfortable.

Contras: It’s a small thing but Netflix was on the list of amenities but not working.

Prós: Ótimo hotel, equipe incrível e amigável. quartos limpos, cuidadosamente decorados, confortáveis e agradáveis! Gostaria de ficar novamente!

Contras: Quarto com vista para o eixo

Prós: Ótimos detalhes amarelos. Excelente equipe. Ótimo café da manhã.

Contras: Gostaria que houvesse mais opções de comida e mais horários para comer.

Prós: O quarto era muito pequeno no geral, mas parecia muito agradável e limpo. Sem muitas vistas no centro de São Francisco... estávamos olhando diretamente para o quarto de outro hotel no prédio ao lado. Quarto bom, ótimo serviço ao cliente.

Contras: A parte debaixo da tampa do vaso sanitário estava imunda

Prós: Localização, cheiro de abacaxi

Contras: Muitas coisas desgastadas, velhas e desconfortáveis sobre este hotel, e ainda por cima é um lugar ruim para dormir. Isto inclui travesseiros duros, tubulação barulhenta, sons irregulares aleatórios vindo das paredes, termostato muito calor, e assim por diante

Prós: O serviço foi ótimo. Eles foram muito úteis.

Prós: The hotel was quirky, in good location except for the layabouts on the street which seemed quite prolific in SF. The lobby was impressive & the decor in my room was of a high standard. The bed was comfortable & the bathroom was large

Contras: It was noisy in the room on Friday & Saturday from 7pm until 1am due to the bar in a courtyard at the rear of the hotel. My big issue with the hotel was the resort fee which was supposed to be for additional services such as bottles of water & use of a gym. The staff were evasive when it came to clarifying the charge, some saying it was mandatory & others trying to muddle their way round it. I only had a couple of water bottles over a 3 night stay & I was expected to pay $29 per night for this. I battled hard & eventually the hotel backed down & didn’t charge the resort fee for my stay. The hotel also charged my credit card with $50 per night as security but neglected to tell me this. My card was charged at check in without an explanation of the amounts & no receipt was provided. The whole way payments & charges were handled was somewhat underhand which was unprofessional as well as annoying

Prós: O atendimento é sensacional, a cama é extremamente confortável, localização excelente, apenas alguns metros da Union Square. Experiência incrível neste Hotel.

Prós: Excellent Bed

Contras: No breakfast at the Hotel

Prós: Everything exceeded expectations! The hotel was beautiful, the bed was so comfortable and all the small details were on point!

Prós: Really enjoyed our stay.

Contras: If it had a pool & gym.wasn't a big issue.

Prós: The pineapple brand was very nice at the lobby and rooms. Free coffee, water and amazing pineapple cupcakes. Staff was very accommodating and helpful ( except for the oldest of the bunch at the front desk). Stephanie in particular was extremely helpful. Very comfortable beds and bedding. Tony the maintenance supervisor was helpful as well.

Contras: At first TV wouldn't work so we had to switch rooms. At the new room the light breaker will shut quite often. AC would turn on although we shut it off. The key cards had to reprogram every day which made go up to my floor and back down every time. I understand it's over a 100 years old building so it's hard to maintain. Also I understood that the company changed the name and branding of the hotel 3 times which indicates some irregularities.

Prós: StayPineapple was a pleasant surprise. We were unsure of what to expect. It is fair to say our expectations were blown away. Great location and super clean hotel. The rooms are immaculate.

Prós: Nice lobby and room as well as great location near Union Square.

Contras: Walls are so thin, you can hear everything from adjacent rooms and everything happening outside the window. Weird smell in the room everytime we came back. Staff are not very welcoming. Took more than 45 minutes to get the car upon check out, when paying $65 per night, you’d expect it parked pretty close.

Prós: Lots of personality. Very chic and fun.

Prós: Great location, clean and tidy rooms and staff were really helpful. We were here for 4 nights and found it to be comfortable with great bed and fantastic shower. The room was quite at night despite being on the front facing the road. Would definitely stay here again.

Prós: the room is tiny. the shower is very small and is not properly enclosed. this hotel is OVERPRICED!!!!! they charge $25 a day for amenities which amounts to crappy little cupcakes.

Prós: It is one of the most beautiful hotels we stayed at. Small rooms, very nicely decorated and equipped with everything you’d need. Impeccable media system and they stay true to their name, pineapples everywhere. Very kind and helpful staff. While it is close to Tenderloin(a rather bad area of the town) we did not have any issues. It is a walk away from Union Sq from where you have access to all the tour buses. Felt really sad to leave, hope we can visit again soon.

Prós: Eu sempre era recebida com um sorriso e uma saudação calorosa quando passava pela porta pelo segurança (que também abria a porta!) e pelos funcionários da recepção. Eles realmente me fizeram sentir confortável. Estava indo da costa leste para a costa oeste, isso tornou a transição muito mais fácil. O segurança até mesmo me ofereceu ajuda para ir andando até a loja porque já era tarde e eu estivesse com medo. Eu me senti muito segura na minha aventura solo - não precisei temer o bairro. A localização é excelente. Melhor lugar para ficar!

Prós: Útil

Contras: Pequeno

Prós: Friendly staff

Contras: Sofa bed not comfortable

Prós: Comfy bed. Yummy chocolates!

Prós: O atendimento da recepção foi ótimo.

Contras: Café da manhã caro

Prós: Wonderful Location, close to Chinatown. Rooms were nice and clean. Staffs were very friendly and professional.

Prós: Over priced

Contras: Price was too expensive , there was no bottled water

Prós: Staff and location

Contras: Very expensive.. The sofa bed was very bad. The lobby was very small

Prós: Location was excellent, close to everything we wanted to do while in the city. Staff very friendly and helpful. Green hotel things were excellent. Bathroom was large, very clean and we used all items sparingly including lighting. Better grade toilet paper would be nice.

Contras: White bedspread/comforter - felt like hospital and had to be so careful about sitting on or putting anything on the bed/ Didn't like the large mirror beside the bed - wake up to looking square in your morning face!!! There was no chair or other seating in the room so had to sit on bed and that isn't ideal. Only 1 luggage rack - another one would have been very helpful. The view is absolutely ugly, pipes, dirty, rusty tops of adjoining buildings.

Prós: didn't eat at the hotel and had no room service so no commentary on the food. Restaurant seemed like it was struggling to draw patrons. Didn't use the fitness facilities, either. Staff was great and concierge (doubling as doorman) was helpful as were the front desk people and very friendly to talk to. Room was in a non-view/view of the systems location but I expected that as we were the last room available in it's class. Location is stellar, right next to the big Chinatown gate and a big walk nets a lot of scenery. Using your room key to turn on all the power in your room is a super-cool green innovation.

Contras: Room was small. I don't really like the "green" feature of no individual fans in bathrooms, both for odors and sound insulation.

Prós: Great location. Friendly and helpful staff. The room was big, clean and with great amenities.

Contras: Our room shared a door with an adjoining room and unfortunately it was not completely soundproof.

Prós: Love the location right at the entrance to Chinatown. Minutes to Union Square. Easy walk to Embarcadero, Market St and Ballpark. Uber/Lift drivers were never more than 3 minutes away.

Prós: Affordable (hint: book on their web site using your phone), the room and hotel overall was comfortable, modern, and clean. It's a half block from the dragons gate and lots of restaurants and stores. The mattress and pillows were comfortable. The bathroom was roomy with a large vanity. The TV has Chromecast and apps. There is a refrigerator in the room. There are chocolates on your pillow and a fantastic filtered water machine in the hallway of the floor. Kureg coffee machine in your room. Rooftop balcony with a view.

Contras: Nothing!

Prós: Location was excellent, everything on your doorstep

Contras: This is s non smoking hotel and someone decided to smoke in their room at 01.30am so the fire alarm went off. Other than that the stay was great