hotéis em Varsóvia

Prós: As camas eram confortáveis e o hotel era tranqüilo

Prós: Muito limpo e bem organizado! Funcionários simpáticos e centralmente localizado, muito. Localização muito melhor do que outros a outros grandes hotéis nas proximidades.

Prós: Serviço muito flexível para check-out tardio, funcionários simpáticos, estadia conveniente.

Prós: The stay in the hotel simply exceeded my expectations! The view from my room of Warsaw was the highlight of my visit!

Prós: Excelente localização. Consegue-se visitar a cidade toda a pé desde o hotel Preço, qualidade OK.

Prós: Algo confuso mas bom

Contras: Variedade nos quentes

Contras: The room was not clean when we arrived. Bed not done, towels on the ground. The other room was decent but there were hairs on the toilet and some of the soaps were not seeled

Prós: The location was great. For the money I have paid also the apartment was great and pretty clean.

Contras: I do not like the staff. They were talking to you as they where the bosses of that place. Also I have waited a lot to do my check-in.

Prós: Da localização

Contras: Do reduzido espaço do quarto

Contras: Empregado na recepção no dia 16/2 à noite Pouco simpático

Prós: location

Contras: room size was very cramped and difficult to move around as very little space between bed and wall and we aren't particularly big people!

Prós: Receptionist PAWEL J A nice kind person helped us and took care of our problem personally Thank you so much for people like you worth staying at this hotel We will definitely return

Prós: The location and the bars outside of the hotel!

Contras: I was informed that Breakfast was not included in the Standard room rate - unbeleiveable for the money!

Prós: I always stay at Novotel Centrum when I am in Warsaw, it's comfortable central with a great view over the City!

Prós: I was particularly impressed by the courtesy and efficiency of the front-of -house staff, who were able to arrange trips for me on the spot even though I had little time.

Contras: The lifts did not always respond to the card, even though I followed the instructions

Prós: the decoration of the hotel and the rooms!!!

Contras: they couldnt find the reservation, and they ask me to pay a normal price. after some arguement they accepted the internet price (i had to show them the reservation from my email) and for breakfast instead of 2 persons, they included only 1. i had to argue 2nd time to accept. although there was a hotel parking for free, they told me to put the car in the parking opposite the hotel that is secured and they cooperate with them, and during check out, the hotel ask me extra 24 euros for 1 night parking!!!!!!!!!

Prós: Great location, panoramic city view from the room, good breakfast, great for city transport

Contras: room feels a bit small, so as bathroom, breakfast could be warmer, but still that was not a problem for us

Prós: Impecável em todos os aspectos

Contras: Não

Prós: Excellent location, good breakfast, cheap hotel taxi service. All employees were very nice, and the room was very comfortable.

Prós: Tudo muito bom.

Contras: Não.

Prós: Excelente localização com acesso a um nó central de transportes publicos (que são baratos - bilhete de um dia 9 zl).

Contras: Falta de qualidade no acesso à internet por cabo (obriga a comprar cartão de acesso Wireless que custa 9 zl - valido por 2 horas a contar da activação do cartão).

Prós: localização,conforto, espaço

Contras: check-in

Prós: Tamanho da habitação e vista (Centro Cultural).

Contras:

Prós: O hotel é central, perto da cidade velha e a preços convidativos.

Contras:

Prós: Localização central

Contras: Os serviços de lavandaria são um pouco caros

Prós: Está localizado no centro da cidade, perto de lojas e restaurantes locais.

Contras: não havia lavanderia na área local e tendo feito pelo hotel foi caro.

Prós: Funcionários simpáticos.

Contras: Ainda cobram pela internet, o que não faz sentido nos dias de hoje.

Prós: One more of best hotels to stay... but not organised well during the pandemic.

Contras: Prices did not reflected at all that swimming pool was not working, restaurants, bars, room fridge bar was empty. If I know this I will not book it at this price. Furthermore I will compare this to the UEFA championship times when rooms were coating huge prices... water and bread cost same money as usually... saying this the politics of the business hotels do not reflect the “low” times to do a cheaper prices. Very sad to see this from a such lovely hotel. Also been charged for 3 days after leaving next day... I did ask for refund... but again why this need to be such a bad experience is such a sad circumstances. Hope this feedback will change something in the way the hotel run the business. All the best.

Prós: Quartos confortáveis.

Contras: O café não é até 11 h. Deveria ser anunciado até 10:30 h para dar tempo de ser feita a refeição. Porque encerrar as 11 h e não poder ficar pelo menos meia hora para fazer a refeição não é correto.

Prós: Da localização , da vista da cidade, do café da manhã

Prós: Great breakfast. One of the best Marriott properties I’ve ever stayed at. Best gym for a hotel too.

Contras: I have nothing to offer as way of improvement.

Contras: Atendimento na recepção não era muito agradável com falta de simpatia para os clientes, insinuando falta de pagamento pelo pequeno almoço quando tarifa incluía o mesmo

Prós: The staff were excellent and very attentive to our needs!

Contras: No complaints here!

Prós: Hotel fabuloso, quarto fenomenal, localização fantástica.

Prós: Before coming here I heard some people telling me Marriott is far from it’s good old days, they couldn’t be more wrong! I asked for either a Top floor OR view with the Palace of Culture, I got both!, staff super friendly and helpful, location is right in the soul of Poland’s capital! The stay couldn’t be any better

Contras: Nothing

Prós: Localização excelente mesmo no centro da cidade.

Prós: excelente pequeno almoço pessoal muito simpático e prestável vistas do quarto

Contras: a casa de banho poderia ser um pouco maior

Prós: - location directly opposite to Warsaw Central Station - great view from the room - panorama bar - friendly staff

Prós: The view from the rooms is incredible! the spa area has a nice hot jacuzi

Contras: everything was perfect

Prós: Great location and service from all staff.

Contras: Long queue when checking out, but almost expected as it was 9am.

Prós: Location, Hearth of the Warsaw , Breakfast , Prices ( 70 Euro / room )

Contras: I dont know why didnt Wifi in Room free of charge ?

Prós: location

Prós: All requets made were always carried out effectively

Contras: The pool area could do with some upgrade.

Prós: Localização,espaço e a limpeza

Prós: Good service, perfect breakfast and hotel taxi service from/ to the airport for a very good rate

Prós: The view from the window!

Contras: the hotel doesn't have pravite parking for their guests! We payed for 2 days in the parking under hotel for 100$!

Prós: Very centrally located

Contras: Too expensive services cost such as internet use and hotel taxi drive to airport

Prós: Simpatia dos Funcionários; Localização excelente.Vista soberba.

Contras: Cama King-size demasiado mole, a necessitar de substituição.Ar condicionado centralizado sem poder desligar-se. Piscina sem condições para crianças (muito funda).

Prós: Da vista. Acesso fácil a transportes públicos.Serviços de quarto 24horas.Na frente da estação de trem, mesmo assim pegamos taxi por que o fato não foi mencionado pelo hotel, embora tenhamos pedido informação de como acessar o hotel desde a estação.

Contras: O hotel tem 40 andares, é impessoal e enorme, o que não foi mencionado no site. E, provavelmente o que colabora para a falta de controle desde o ingresso à saída do hóspede do hotel.O check-in é demorado , com filas enormes. Ao chegarmos no hotel cansados tivemos que esperar um bom tempo para fazermos o check-in devido ao grande fluxo de hóspedes e ao pequeno número de funcionários atendendo.Depois da longa espera, chegamos ao apartamento e o cartão não estava liberado para abrir a porta, precisamos descer, aguardar mais um tempo para a liberação do mesmo. Fizemos reserva não reembolsável, portanto pré paga , e com café da manha incluído e ao fazermos o check-out o funcionário queria cobrar novamente todas as diárias e o café da manhã.

Prós: Good location, good staff in general, nice and confortable room.

Contras: nothing special.

Prós: - Conforto dos Quartos e Profissionalismo dos empregados

Prós: O hotel era incrível ... o café da manhã era ótimo.. os funcionários eram prestativos e a área muito conveniente.

Prós: Edifício com excelente localização, café da manhã muito bom, excelentes vistas

Contras: Cobram caro pelo Wi-Fi

Prós: O ginásio foi ótimo.

Prós: The breakfast buffet was great. The view from the room was amazing

Contras: The bar was too expensive and the room could use more towels

Prós: Central location, impressive lobby, friendly staff

Contras: Bar atmosphere a bit disappointing after the Covid but the staff is trying it's best to make it a nice experience

Prós: Excelente localização

Contras: Da zona wellness. Dado se tratar de um hotel 5 estrelas e dado a dimensão do espaço, creio que deveria haver uma maior controlo no número de entradas em simultâneo. No horário em que lá fui, havia imensa gente, muito barulho e crianças a brincar. creio que este não seria um espaço para crianças. Ainda, não há respeito pelas regras pois muitos clientes estavam na suana com o telemóvel

Contras: I don’t recommend this hotel. They took from my bank account more than I should pay. I haven’t use anything from minibar, and I told them that but anyway they pulled money for that.

Prós: We literally did not want to leave. Extremely clean and comfortable and luxurious. Friendly and attending staff, delicious breakfast, comfortable large bed, amazing view, easy accessible public transportation, great neighborhood. I could go forever.

Prós: Friendly, efficient staff. Great pool and gym on the 43 rd floor with views of warsaw.

Contras: I have no complaints.

Prós: Insononorizacao do quarto, parking para o automóvel com boas dimensões e facilidade de entrada. A localização A vista dos últimos andares

Contras: A luz solar no quarto ( não se consegue isolar ) Não gostei de me terem dito que teria de esperar pelo meu quarto as 18h no chekin. Perguntaram se não me importava se o quarto não tivesse banheira e como não queria esperar mais tempo, acedi...quando cheguei ao 25 piso com as bagagens o referido quarto era para deficientes!

Prós: Quarto super confortavel e cafe da manha excelente! O hotel eh bem localizado prox a estacao de trem, shopping, mercado e restaurantes.

Contras: Atendimento mecanico e simples por parte dos funcionarios. Para um hotel desse nivel, eh necessario um atendimento personalizado principalmente explicando sobre as comodidades do hotel. Durante o check in nao foi mencionado nada sobre as dependencias do hotel como piscina, spa, academia e etc. isso eh basico e deve ser explicado.

Prós: Location

Contras: If you do not have a laptop they should at least let you have free internet in the lobby

Prós: The quality of the rooms - great bed, view, bathroom, cleaniness, breakfast delivered to the room.

Contras: The staff was not so nice, once I felt even offended when I went with my husband to the pool and the man from the help desk handed a form for adults only to my husband and when I asked if it is only one per room or what, he asked loudly and with surprise: "And you already had your 18th birthday?!".

Prós: The very center of Warsaw, good service ,very nice rooms

Prós: The breakfast was superb.Everything was so fresh and tasty. It is also ideally located withineasy reach of public transport

Contras: I was very happy with everything

Prós: + the rooftop pool and jacuzzi, very nice birds-eye perspective views on the city (altough personel seemed very unhappy a little bit everywhere in the hotel ...) & pool was - maybe as expected - a little overcrowded.

Contras: - - most incompetent hotel staff i ever had in Warszawa ( better go to the Marriot, the Westin, Hotel Diana, and many others for a correct client service ) They charge our credit card for the double (!) amount even one week after checking out (we paid everything correctly @ check-out) & after checking-in with my wife, the morning after they only had breakfast for one, taxi we ordered the night before to catch an airplane was not in time, husband checking out earlier than his wife was apparently a problem, pool service was quite unfriendly, & a lot of other mistakes were made. Finally, after expensive calls from Brussels to Poland, they told us that all mistakes are to blame on booking.com and ourselves. We never go back there.

Prós: Muito proximo a estaçao de trem. Quarto amplo e muito confortavel. Piscina e academia.

Prós: everything

Contras: nothing

Prós: Localização

Prós: nothing

Contras: no

Prós: services and facilities were up to 5 star standard Staff tried hard to help

Contras: the price of the inroom internet was excessive and meant that i would not use it

Prós: The spa/healthclub and pool area on the 43rd floor with a panoramic view of the city is great! The concierge at the hotel is the best to ask for recomendations. And the comfort of the room and the roomservice menu get top points as well! You definitely get value for money here.

Contras: The service from the hotel staff was polite, but not overly warm and friendly.

Prós: View from the swimming pool

Contras: No breakfast , late brunch time on sunday, no nice waiting area in the lobby.

Prós: Property was clean and open. The room was spacious and very clean.

Contras: Lounge chairs need padding. The a/c didn’t work in the room. I called the front desk and instead of sending someone up that said to be patient the a/c is slow to start. Sadly this wasn’t the case as the room temps never cooled.

Prós: Every thing was perfect

Contras: The room we stayed there was a poor network

Prós: Great Hotel!

Prós: the room was super clean and the pool and sonar was good

Contras: nothing at all

Contras: The personal was rude extremely

Prós: Tudo muito bom ,elegante e acessivel

Contras: Chuveiro um pouco complicado

Prós: O hotel em si é mesmo top, hall de entrada, quarto, a piscina interior, spa, bar. Relação qualidade preço não deve haver melhor na Europa.

Contras: O hotel fica fora de Varsóvia, do meu quarto tinha vista para uma fábrica. A volta do hotel está tudo em ruína,pedi uma cama king size tive duas camas de solteiro uma encostada a outra.

Prós: Bar no térreo no lobby era agradável

Contras: Frigobar sem bebidas alcoólicas.

Prós: O nosso quarto era agradável com vistas excelentes sobre a cidade. A equipe foi muito profissional, falava excelente Inglês. Melhor café da manhã buffet ainda para as nossas férias europeias de 3 semanas

Prós: O meu upgrate para suite

Prós: Bom ginásio e sauna

Contras: Taxas de Internet

Prós: Tudo esteve ótimo

Contras: Tudo muito bem cuidado! Vista muito bela

Prós: Very comfy bed, good location and very clean.

Contras: No slippers in the room, only one robe although we had a double room. Shower did not close properly and the A/C was very noisy at night.

Prós: Clean, well equipped and staffed. Westin brand all over the place

Contras: Hotel is getting tired and old. Staff is very cold and not very friendly

Prós: Variedade

Contras: Preço

Prós: Elevators - nice views during rides

Contras: Expensive breakfast which I didn't get - plenty of reasonable priced options around.

Contras: NO

Prós: Room was very fancy.

Contras: Breakfast cost $27.

Prós: Location

Prós: Staff is very professional. Hotel is clean and service very prompt. Room was spacious and full of amenities. Restaurents offered great food choices.

Prós: Really nice place in the center of Warsaw. The hotel is really luxurious, reception, elevators, corridors, services. The room is big enough for 2, the bed is incredibly confortable and the view was nice (view on the city).

Contras: The bathroom was disapointing, kind of old and not really well furnished bathroom, which is very different from the room itself.

Contras: Pouca variedade de fruta no pequeno almoço

Prós: Courtesy and helpfulness of staff

Contras: Pre breakfast coffee only from 6:00 a.m. t 6:30 a.m. Also, other than an upgrade given, because it was booked with your website, not other Starwood Credit was given, even though the money was taken off at the time of booking.

Prós: The environment, location, cleaness

Prós: The standard of the room, the restaurant and bar, the view from the executive lounge

Contras: Staff(reception), please wake up! Peoples check in and check out. Where is the line and how is the first in the line?

Prós: Nice room, good breakfast

Contras: The area where the hotel is located can be quite dangerous at night (specially for women walking alone). Even if they say that it is safe, do not take money with you and do not accept to help people asking for information (it is a trap). I have to say that because I had problems with thief and I think that I must warn people.

Prós: A sua localizao e relacao preco qualidade

Contras: Devia ter uma zona de estar ampla, para os hospedes

Prós: A simpatia e a eficiência dos trabalhadores,da limpeza dos quartos. Tem uma execlente localização na cidade de Varsóvia.

Prós: Conforto e Localização.Excelente relação qualidade / preço.

Prós: Foi do quarto e do WC. Muito confortáveis, espaçosos e bem decorados. A vista fantástica e óptima situação.

Contras: Foi a sauna estar fechada sem um aviso prévio.

Prós: Qualidade e serviços

Prós: localização, design e qualidade

Contras: preço do pequeno almoço

Prós: Localização, conforto, silêncio dos quartos. Óptimo para descansar ou trabalhar.

Contras: Na primeira noite, provavelmente por overbooking, encaminharam-nos para o hotel Sheraton, o que foi demorado e incomodo. Encarregaram-se do transporte de taxi de ida e volta e o quarto estava pronto as 10h do dia seguinte. De resto tudo correu tranquilamente.

Prós: Conceito minimalista, decoração de espaço

Contras: Falta de balde de lixo, toalhas insuficientes,

Prós: Great

Contras: Distance from the activities.

Prós: the price was fair and beds were very comfy!

Contras: The architecture of the room

Prós: It was the best Ibis I've ever been Decoration, design, flexibility

Contras: Parking lot not included in price, but I guess that being close to the center it's what it takes

Prós: Quarto grande

Contras: Tudo onde antigos e não limpo. Importante é que a cama deve ser suave ... não foi

Prós: Adoramos o quarto! Não tomamos o café da manhã, achamos muito caro e fomos ao hotel da frente. Obrigada

Contras: Preço do café da manhã

Prós: nothing

Contras: everything

Contras: Due check in pick up full amount for stay, it’s ok. But what reason pick up it due check out stay amount one more time? Why you are not pick up just breakfast and minibar ? It’s not good set friends . Not well trained front desk !

Prós: Spa

Contras: Check out speed

Prós: It’s always a pleasure to go back to my favorite hotel in Warsaw

Contras: You must do something about the mattresses, they are way too soft and it’s about time you change them for new ones, to get a better quality of rest

Prós: We stayed at the Regent, and usually do when we travel to Warsaw. You cannot beat the service. The staff are so accommodating, the rooms are extremely clean, and the amenities are amazing. The indoor pool, and gym facility are both amazing. The breakfast is so delicious as they offer so much! Definitely worth it to stay here! We will be back!

Contras: Loved everything!

Prós: Overall the room and the food in the restaurant and during breakfast.

Contras: Expensive wifi, it should be free in a five-star hotel!!!

Prós: The breakfast buffet and comfortable beds!

Contras: had originally booked a room with two beds, first moved to one with only one but was moved. There was a party that was scheduled to go until 2am that had music that was disturbing even on the third floor.

Prós: service at reception, room service...big, clean, comfortable rooms (deluxe rooms.). of course the low price via booking.com

Contras: very closely undergroundgarage, near to unpossible to park without damages, untypical for 5 star hotels...

Contras: recentlt l stayed thıs hotel. hotel's taxı drıver ıs chıttıng all the guest because normally the taxı cost 30 zlotı but drıver charged 70 zlotı. ıncredıble case. yesterday l paıd 30 zlotı 1 day later 70 zlotı. can you ımagıne. my strongly recommendatıon every one never use hotel's taxı and hotel's person. never belıeve them.

Prós: Nice comfortable for meeting, excellent breakfast with a lot of space to discuss during the meal, very good that nobody is pushing you out of breakfast premisies even if the time for meal is allready over

Prós: decent and clean rooms, big bathroom, high quality and friendly service, clean, good sport facilities, fine food.

Contras:

Prós: Reaxation area Oasis, breakfasts

Contras: Cleaning service

Prós: location: close to airport; comfort; good restaurant

Contras: too expensive breakfast

Prós:

Contras: The prices of breakfast and mini bar are extremly high

Prós: Nice hotel, big rooms, separate shower and bathtub. Good food in the hotel.

Contras: The breakfast was rather expensive ( 25 euro I think). So I did not take it. Menu to select your evening meal did not offer a lot of variation.

Prós: No good experience, ruined my stay in Poland overall.

Contras: Thieves operate in this hotel. I had my newly bought boots stolen at the sauna, where they claim it it free of charge. They in fact charge you 5zloty for a coin locker, had I known this fact I would have brought money with me, but because there was no sign anywhere, nor the hotel staff inform me prior to using the sauna (even though I had gone to ask about the usage before hand) obviously as common sense, I did not take any money with me, and hence the damage. Upon hearing that I'm missing my boots, hotel staff were very rude and unhelpful, and suggested I call the police myself and claimed they speak English. Only when I contacted the hotel manager did they helped call police, and of course they did not speak a word of English.

Prós: The hotel is clean and offers a high level of comfort to a very reasonable price, I and my wife loved the jacuzzi and the sauna open 24/7 :-)

Contras: The surroundings are pretty downgraded

Prós: Roza a staff member was an excellent help all staff members were helpful and knowlegheable.

Prós: Efficiency, comfort, safety.

Contras: I didn't understand the heating system, so the room was too hot, but when I opened the windows at 2:30 am, there was a construction crew on the street to keep me awake with jackhammers!

Prós: it is nice and good hotel with fabolous buffet lunch.

Contras: nothing etal.

Contras: O hotel é moderno, mas nota-se alguma falta de manutenção no equipamento dos quartos

Prós: A comodidade, a simpatia e disponibilidade dos funcionários, a localização do hotel.

Contras: O facto de ter ficado sem internet e o problema apenas ter sido resolvido no dia seguinte.

Prós: Boa localização, excelente rede transportes, boas ligações de transportes públicos quer ao aeroporto quer ao centro da cidade, simpatia e eficácia dos funcionários da recepção, óptimo pequeno almoço e, acima de tudo, uma boa relação qualidade/preço.

Prós: Conforto

Contras: Limpeza dos quartos.

Prós: Localização

Contras: Limpeza e cheiro a fumo no quarto

Prós: Bom atendimento, boa localização (entre aeroporto e centro da cidade), preço adequado.

Contras:

Prós: Relação preço-qualidade

Contras: cuidar um pouco da envolvência do Hotel

Prós: bem no centro de Varsóvia, a poucos minutos do centro de compras

Prós: Excellent breakfast, great location.

Contras: Everything was just fine.

Prós: Really good stop over hotel

Contras: Bar closed at 10:00 and we were late arrival

Prós: Excelente pequeno almoço, Quarto muito confortável. Boa localização a quem pretenda utilizar o comboio para conhecer outras cidades, assim como é fácil chegar ao centro histórico a pé percorrendo uma das ruas mais charmosas de Varsóvia.

Prós: De tudo em geral

Contras: Do fato de a agua Quente estar sempre a falhar. Ou saia gelada ou a escaldar

Prós: Funcionários muito simpáticos, a localização e óptima.

Contras: A banheira não estava limpa como eu desejaria.

Prós: Nice clean room, spacious breakfast restorant

Contras: Reception staff is not frendly, awful blood sausage during breakfast, cold and dry pancakes. Breakfast could be more variuos and tasty. I had no option to appreciate breakfast in this interview. ADVERT covers all window and balcony, no nice view as promised and dark in the room

Prós: The location is just what you need when travelling around Poland: we arrived by the bus from the airport which may take you to the city centre as well. And since the hotel is right in front of the central train station, we managed to have a breakfast and made a one-day trip to the Gdansk and Gdynya. Walking distance from the Old Town is some 30 min. Breakfats is very good with a lot of bakery, cheese, fruits and vegetables.

Contras: The location is by quite a noisy road so don't expect perfectly silent night.

Prós: Unfortunately, due to the lockdown in Poland during the middle of my stay I had to cut short my visit in order for me to get back home and not get stuck in the country but the staff were perfect and understanding. I had ordered breakfast as an extra as I failed to book the room with it included. But the two days I had it, everything was great, the food was tasty and the staff friendly and very attentive… so much so, that they had removed my plates when I was going for some more, the downside of being on your own. When the current emergency has finished, I will be planning to return to Warsaw and will be booking at this hotel again.

Prós: The breakfast was amazing. Location couldn't be more central, and the price that it was at was surprising, really enjoyed the stay.

Contras: Nothing

Prós: Very nice hotel, good location close to the metro and the train station, really nice breakfast and the staff was amazing, really polite and helpful. I would definetly stay here again

Contras: the soap wasn't getting replenished. Bathroom could get cleaned a bit better.

Contras: Conforto do quarto

Prós: It was a comfortable hotel in a very convinient place and great breakfast. The front desk extremely helpful and polite the gave us very useful tips for the town! Don't miss the rotonda cafe opposite the hotel!Thank you Hotel Metropol team!!

Contras: The room was clean enough, but it needs something more in thw bathroom for being exceptional!But still ok for staying!

Prós: Hotel is big, beautiful, very well-located (in the middle of the city near Warsaw Centralnaia station). Staff is very friendly, english-speaking. Breakfast is excellent. The room is clean and big enough.

Prós: Super! The excellent personnel! Purely and comfortably! An excellent breakfast :)

Contras: It is noisy in rooms when windows look at the central street. You will not have a sleep in the morning.

Prós: good connection to public transport; centrally loacted

Contras: as it is located at a very big street it is rather loud

Prós: Very nice and cheap hotel with a great breakfast buffet. Very central just 5 min from the culture palace. Clean and nice rooms. Not much to complain about.

Contras: The staff were not so helpful

Prós: Hotel has a perfect location in Warsaw. Very close to tram, bus and metro station. (1minute walk) Very close to center and lots of shopping centers. Hotel staf is really positive and try to help whenever you need something. Great breakfast service and very clean rooms.

Contras: We stayed two times in a short period in different kinds of rooms. In one room there were slippers in the room, next time in the room there were no slipper. When we asked the reception, they said there is no slipper service at the hotel. No minibar in room.

Prós: A localização no centro da cidade, facilidades de acesso, conforto e excelente pequeno-almoço.

Contras: Não

Prós: Excellent Breakfasts.Very helpfull staff.

Contras: No coffee facilities in rooms. Small cupboards.

Prós: Localização perto da cidade velha e de transportes, muito bom pequeno-almoço / Central location not far fromn old town, close to tram and metro, very good breakfast

Prós: a disponibilidade dos empregados

Prós: localização

Prós: Bom pequeno almoço,situação central com todos os transportes á porta.

Prós: Localizacao, Internet a preco justo e WiFi nos quartos,MUITO boa ao contrario do divulgado no site. Estacionamento.

Contras: Melhor detalhamento e atualizacao das informacoes sobre os hoteis.

Prós: Muito atenciosos. Cama confortável. Café da manhã incrível. Limpo e organizado. Academia boa e localização fantástica. Tudo 10!

Contras: Nada a reclamar.

Prós: Maravilhoso! Tudo !

Prós: As camas são excelentes e bem confortáveis. Gostei do espaço do quarto e o atendimento atencioso que o hotel oferece. A localização é muito boa, pois fica uns 10min a pé da estação de trem e metrô. 15min de um shopping maravilhoso e poucos minutos de lojas fantásticas. O café da manhã é simplesmente espetacular. Hotel maravilhoso.

Contras: Alguns dias deixaram de limpar o quarto pelo fato de sairmos um pouco mais tarde e tinha que ir atrás da camareira para fazer o pedido de limpeza.

Prós: Quarto muito silencioso e confortável! Staff atencioso e Pequeno-almoço variado.

Prós: Do cheiro dos quartos, um cheiro extremamente doce , forte e enjoativo nos quartos e corredores. Funcionários educados e café da manhã bom e variado.Localização muito boa!

Contras: Cheiro forte de perfume/ aromatizador de ambiente muito doce nos quartos e ambientes e corredores.

Prós: A nice place to stay. Decent breakfast. Nice room. Friendly and English speaking staff. Convenient to public transportation.

Contras: Location was not great. Not many restaurants nearby.

Prós: Very comfortable room with many amenities; courteous stuff goes out of the way to make sure that the clients are happy.

Contras: No problems

Prós: Breakfast, location

Contras: Smell of cooking meal (number at 1st floor, end of corridor), no tissues in bathroom, slippers at the coming, not working any of heating system.

Contras: Perfect as usual, great location, good value for money.

Prós: Our weekend get away was very pleasant, breakfast was outstanding and staff was very helpful, especially Jarosław at the reception

Prós: Friendly nice atmosphere and nicely situated. Really enjoyed our stay.

Contras: Cold bacon at breakfast

Prós: Nothing in particular

Contras: There was at least 60 people waiting to book in when I arrived. The biggest que i have ever seen in any hotel

Prós: Staff was helpful and kind.

Contras: Parking was owful. Spaces for cars are not enough wide to park and get out from the cart without "polishing" wall or car side.

Prós: Service the staff provided

Contras: Gym was old and outdated

Prós: This hotel is really 1st class. I have read the 1-2 years old comments, most of the "problems" (furneture, noise, smoke -smell in the room) sorted already. Very nice and clean, friendly staff...

Contras: The offer of meat could be more at the breakfast. The service prices are high.

Prós: Good room service and food

Contras: No double beds in the suites. Tiny rooms with a double bed

Prós: Um bom hotel com bom serviço de restaurante e bom buffet de pequeno almoço.

Prós: Ambiente familiar, apartamentos limpos e espaçosos. A localização também é ótima. Pode-se ir a qualquer lugar da cidade em pouco tempo.

Prós: localização e o conforto

Contras: a passagem pela recepção no caminho entre o ginásio e o quarto

Prós: Bom, barato e muito central (fica ao lado do Palácio da Cultura)

Prós: - Localização central e bom pequeno almoço.

Prós: Near the main railway station and the metro stations

Contras: I don't thing it's really a 4 stars hotel. It's a good 3 star and a bad 4 stars

Prós:

Contras: Zona de entrada do hotel muito limitada em termos de cadeiras. Duche impraticavel

Prós: Localização muito central, bom café da manhã.

Contras: Ficamos lá no inverno e a água no chuveiro não estava quente o suficiente.

Prós: This was my second stay in the Hampton Warsaw City Centre. Location in Warsaw, lobby decor and ease in checking in and out, friendliness and helpfulness of staff, speed of elevators, room decor, comfort, and cleanliness, the informal dining in the lobby area, are all flawless and superb. The breakfast is probably one of the best I have ever experienced and I have traveled far and wide. Great value for the money! I highly, highly recommend this hotel!

Contras: I did not like cosmetics in the bathroom - very poor quality + they should be single time use, in travel sizes and not in tubes.

Prós: Localização, preço/qualidade muito bom! Recepcionistas de dia bastante simpáticos.

Contras: Os recepcionistas da noite pouco simpáticos!

Prós: breakfast - because of COVID I got this to my room but this is even better

Contras: ---

Prós: Everything was excellent! Comfortable bed, clean room like everything was brand new, great breakfast. I would definitely recommend this hotel and I'll stay at this hotel again.

Contras: It would be nice if a receptionist could tell new guests that they have to use their room card to make elevators work.

Prós: Good location

Contras: Water in the shower was cold, WiFi was not working

Prós: Good location in the center of the city. Clean room. Friendly personnel

Prós: The location is perfect in the center of the city.

Contras: Breakfast was quite bad. Might have been because of Covid safety measures though

Prós: Super confortável, pequeno almoço excelente e localização espetacular. Gostamos muito. Obrigada.

Contras: No check-in ... segurando e pago para o quarto king, uma noite. Então, entrou em turnê 2 noites. Perguntado se as reservas poderiam ser combinadas. Foi dito Que Ela tinha o mesmo tipo de quarto, mas teve que pagar 140 PLN mais. Então disse que ela não tinha quartos para atualizar, então me desclassificado, mas não me creditaria. Ela fez, não fez, não posso ter o meu dinheiro de volta e assim por diante. A equipe da recepção não é tão boa

Prós: O quarto é muito bom, bonito, confortável. Superou as minhas expectativas. A equipe também foi excelente. Um dia faltou água no quarto, mas na mesma hora me transferiram para outro. Café da manhã variado e gostoso.

Contras: Tudo foi muito bom.

Contras: Bathrobe, slippers were missing

Prós: Very clean, polite, helpful and very friendly staff

Contras: Nothing

Prós: O hotel surpreende da chegada à partida. Grande, amplo, moderno, bem equipado, dispondo de tudo o que se precisa e se espera. O quarto em que ficamos era amplo e muito bem decorado. O restaurante nos serviu uma comida excelente. O café da manhã tem tudo o que se pode querer (mais até do que se pode querer), incluindo comida japonesa O Wi-fi supera as expectativas

Prós: Staff was friendly and helpful

Contras: The WiFi went down for almost a whole day and during check in I was not informed of the room cleaning/ service procedures including towel service.

Prós: Room service was good. Breakfast was good. The room was really nice and clean and quiet. The location was also so surprisingly good. The best restaurants at a affordable prices are just across the street. Grate stake and Asian restaurants.

Prós: Sempre usamos Mercure , então padrão bom

Contras: Saímos de Varsóvia (Mercure) fomos p Cracovia, onde recebi uma mensagem de uma tentativa de compra do hotel Mercure , no nosso cartão de crédito via on line , deu trabalho sendo que confiamos no padrão Mercure , decepcionada

Prós: Café da manhã perfeito, só é muito caro para a cidade. Almoçamos muito bem no Mercado pagando 25 e o café é 72!!! Tem várias padarias perto, se soubesse não teria comprado o café do hotel.

Contras: O colchão é muito macio, gosto mais firme.

Prós: actual stay was fine

Contras: communication after return home has been ABSOLUTELY NONE EXISTENT, DESPITE EMAILING THEM THREE TIMES, WE HAVE YET TO HAVE ANY REPLY OR COMMUNICATION. THIS IS A BILLING ISSUE . ACTUAL STAY FINE, BUT AS I SAY, INVOICING AND COMMUNICATION JUST IMPOSSIBLE.

Prós: the hotel is good and honestly the hotel rescued me when i found an available double room with extra bed after what the hotel "apartmenty zgoda" did to us, as it is the worst hotel ever with the worst customer service, anyway grand mercure was a good hotel, good location, staff is friendy

Contras: it is a little bit expensive

Prós: Location.

Contras: If the room could have been bigger since two males were staying in the room. Perfect place for couples I would think.

Prós: The hotel is located successfully in relation to station: 2 stops by tram or by bus, it is possible to reach for 15 minutes on foot. Very attentive personnel on a reception. The comfortable, pure number, convenient bed. Very much it was pleasant, I will recommend to friends.

Contras: There's no Wi-Fi in the room.

Prós: A one-night stay is hardly enough to judge a hotel, but I found the dinner excellent

Prós: Very appropriately located close to the city center. Comfortable rooms. Qualified staff.Renovated recently.

Contras: Deposit for the room is too high. Breakfast is overpriced.

Prós: Quartos confortáveis e amplos, localização e café da manhã muito bom.

Prós: Grande qualidade, espaço moderno e apelativo, óptima relação preço-qualidade. Quarto grande e muito confortável.

Contras: O hotel cobrou directamente pelos dados do cartão de crédito fornecidos via site booking - não houve possibilidade de pagar ao balcão.

Prós: qualidade do quarto e do serviço.

Prós: Viagem em trabalho sem grande disponibildade para usufruir mais das excelentes condições do hotel.

Prós: Qualidade do serviço, habitação excelente e bem equipada. Óptima localização.

Contras: Pequeno almoço com preço excessivo. O serviço de internet nas habitações é muito lento.

Prós:

Contras: O cafe da manha eh bom, no entanto eh caro. Eh recomendavel que o viajante inclua o cafeh na reserva para diminuir o custo.

Prós: Staff clear and precise - no 'waffle'

Contras: Just one thing - could not figure out for a while that lights in room operated on the door key card. Could do with a clear notice to this effect on the table, this being first thing noticed on entering

Contras: The Room Was Cold ,,,,,

Prós: Comunication with staff, view from room and breakfast.

Prós: Everything was good. Probably they should improve a little bit the breakfast.

Prós: Os quartos eram grandes e espaçosos, limpos e confortáveis. excelente comida. não encontrei nenhuma falha neste hotel

Contras: No Comforters too warm!!!

Prós: O QUARTO GRANDE E CONFORTAVEL

Prós: O pequeno almoço era muito bom, com muita escolha. O hotel é muito sossegado e tem uma localização excelente. Os restaurantes são variados e de muito boa qualidade.

Contras: Os funcionários podiam ser mais simpáticos, sorrir mais. Alguns foram muito prestáveis e simpáticos mas a maioria não conseguia esboçar um sorriso.

Prós: Localização

Prós: decoracao.localizacao, quarto,

Contras: quarto sem chinelos de quartos,copos utilizados nem lavados,nem respostos,limpeza horrivel.

Prós: Very helpful and friendly staff. Comfortable bed. High quality room service food.

Contras: Me and my coworkers were there for our biz trip then we had all separated rooms then one of my coworker’s personal belongings were stolen. We’ve reported to the reception then there were no further assistant. Our corp card also got double charged. Still in the process to get refund..I would never go back here.

Prós: Room size and location of the hotel

Prós: O Café da manhã

Contras: O banheiro não era bom

Prós: Food and service was excellent. Great location.

Prós: Quanto óptimo ,boa cama, excelente TV

Contras: A banheira do WC

Prós: óptimo pequeno-almoço

Contras: Obras

Prós: I liked the room, it was very comfortable and clean. The staff was very nice and helpful.

Contras: There is unfortunately no swimming pool.

Prós: Excellent service, very comfy room and great location.

Prós: It is the best hotel in Warsaw

Contras: More italian Channels on TV

Prós: Excellent location and good price quality ratio

Prós: flawless functioning, meets every expectation, good food, quick room service

Contras: it is quite large - long corridors, many rooms per floor

Prós: Por tratar-se de uma rede conhecida internacionamente e pela localizçao vista ao centron de Waswaw, alem das acomdoçoes serem modernas.

Contras: O pronto atendimento de todos os funcionarios

Prós: Localização, conforto, serviços disponíveis e calma.

Prós: localização e qualidade/preço

Contras: Peq. almoço demasiado caro - 26 euros!

Prós: Do conforto das instalacoes, da limpeza e da cordialidade dos funcinarios

Prós: Excellent location, very attractive price for such a high standard

Contras: No

Prós: The luxurious room!

Contras: The restaurant prices (including the breakfast buffet) seemed steep for Poland!

Prós: restuarants espically the thai one best thai food out of thailand

Contras: nope

Prós: O Polonia Palace Hotel tem tanto para oferecer viajantes a negócios como a lazer. Excelente localização, quartos grandes, confortáveis, TRANQUILOS e bem equipados, funcionários atenciosos e o melhor buffet de pequeno-almoço de sempre. As salas de conferências são atraentes e convenientes para os quartos e amenidades. Gostaríamos de ficar lá novamente e recomendar sem hesitar.

Prós: Tamanho do quarto

Contras: Recomendo que roupões de banho e chinelos ser fornecido Também condicionador de cabelo

Prós: Clássico hotel europeu de luxo. uma grande dama de Varsóvia. Totalmente moderno com maravilhosa equipe que fala inglês. Quarto muito confortável; cama king size; excelente serviço de Internet; banheiro enorme e confortável. Excelente café da manhã (pegue o café da manhã com a sua tarifa!). Também gostei do jantar uma noite, quando era particularmente bonito ao ar livre -- não queria ir para qualquer lugar.

Contras: O hotel fornece sabão em gel e chuveiro em dispensadores em vez de barras ou tubos individuais.

Prós: Bom hotel com uma excelente equipe. Cada pedido foi atendido de forma completa e rápida.

Prós: Pequeno-almoço excelente. Quarto muito confortável.

Prós: Limpo, bem localizado, bom como ponto de partida andar a pé ou de táxi ou pegar um trem. Ótimo café da manhã.

Contras: Não é o melhor café que eu já provei. Pedi um serviço de traslado do aeroporto, mas o motorista não apareceu, então pegamos um táxi.

Prós: Tudo foi bom, equipe simpática.

Prós: Lindo hotel antigo. A equipe foi muito útil.

Contras: O AC foi um pouco desconfortável.

Prós: Location was spot on in city center - walking distance from main sites to visit

Prós: Hotel was safe, welcoming, and reassuring during the Coronavirus outbreak.

Contras: Room-lighting system was a bit of a challenge, but there really were no disappointments with the booking.

Prós: A cama boa

Contras: Chuveiro apertado e pouca água. Café da manhã sem suco de laranja e chocolate quente ou frio

Prós: Alocalização do hotel e os funcionários

Contras: O colchão da cama estava muito usado e era desconfortável

Prós: Cama confortável e ótimo pequeno almoço

Prós: Localização próxima à estação de ônibus e de trem e com fácil acesso a transporte para as áreas turísticas. O hotel é muito bonito e a equipe é muito atenciosa. O café da manhã é excelente. O restaurante do hotel também era muito bom.

Contras: O hotel poderia dar chinelos e poderia ter uma TV maior. Não gostei do acesso para entrar e sair banheira, pois achei meio escorregadio e perigoso.

Prós: I stay in Polonia Palace regularly. I like the location and a peacefull atmosphere of quiet elegance.

Contras: If there were any issues they had been sorted promptly by pleasant and efficient staff.

Prós: Location

Contras: A bit expensive

Prós: Breakfast was excellent. location very convenient

Prós: Everything!!!! Hotel location, staff, price, breakfast, interior, sauna... - everything 10 with + + +

Contras: Nothing :-)

Prós: Localização e boa relação preço-qualidade.

Contras: Funcionários nem sempre muito simpaticos.

Prós: the location is perfect. Rooms are clean, nice design, with good views of warsaw

Contras: nothing. when I ran into problems with the internet, staff was very helpful, sent somebody to help and then double checked that all was going well. no complaints.

Prós: Beautiful building, excellent comfort level, excellent downtown location

Prós: The bed was very comfortable. Very spacious room.

Contras: The breakfast was not included. For this price it's a standard I think.

Prós: Comfortable beds, airy rooms with high ceilings. Room was quiet. Located near shops and not too far from old town. Impressive reception and seating area. The single room was booked for a friend and we stayed in rooms booked separately with booking.com at same hotel after a family wedding.

Contras: Everything was good and nothing not to like!

Prós: Great staff,good food,lovely rooms and reception area.Definate 5 star

Prós: localização e simpatia dos funcionários

Contras: a porta do chuveiro simplesmente não existia, situação que considero incompreensível por estar à vista de todos e ainda assim disponibilizarem o quarto.

Prós: O hotel é possui bastante itens de conforto e os funcionarios são bem treinados e atenciosos.

Prós: Gostei de tudo, bom quarto, serviço sem nada a apontar, localização excelente, bom buffet de pequeno almoço, etc.

Prós: Das condições apresentadas aos clientes nomeadamente conforto e limpeza!

Prós: Conforto, um excelente hotel, por um preço razoável.

Contras: O aceso a internet é caro

Prós: O hotel é fabuloso, excelente decoração, quartos enormes e um bom restautante

Contras: parque de estacionamento coberto

Prós: Localização

Contras: O quarto era muito frio

Prós: Localização e serviço

Contras: Sem ventilação no banheiro, além disso a banheira era lenta para drenar

Prós: Excelente valor para o seu dinheiro, excelente localização, excelente café da manhã. Recomendaria a ninguém.

Prós: Localization

Contras: There were weird fire announcment during night

Prós: We've stayed for the second time in this hotel and everything was great! The staff was very attentive and helpful at such a difficult time of the lockdown due to the coronavirus. I wish you all the best and get a grip! Hope to visit you again once the restrictions are lifted.

Contras: Everything was up to high standards.

Prós: localização excepcional Quarto confortvel Gentileza da recepção.

Contras: Do frio nas ruas. Mas isto não depende do hotel. Nada mais

Prós: A localização é excelente e o restaurante muito agradável, com uma boa oferta e relação qualidade/preço para refeições ligeiras. O hotel, apesar de um pouco antigo, tem as comodidades necessárias.

Contras: O pequeno-almoço, embora sendo muito grande, não apresenta a variedade e qualidade que já encontrei em outros hotéis de 4*, na Polónia e em diversos outros países.

Prós: The location was really splendid - the city centre, close to the underground.

Contras: The view from the window.

Prós: Excellent location, hotel is neat and staff very pleasant Quick check in Thank you

Prós: Havent been there. All rooms were booked for my friends (two families).

Contras: I ordered Two rooms for my friends. They fit to one room, and personel didnt cancel other room, so hotel charged me, but they knew that friends name has two rooms booked. I payed for hotel but I wasnt there.

Prós: bom café da manhã, boa localização e quarto espaçoso.

Contras: televisão muito antiga poderia ser substituída por mais moderna e tamanho compatível com o quarto.

Prós: O hotel fica atrás de um shopping [Mall] que fica atrás da estação de trem, então para quem viaja de trem é a melhor localização. Muito perto do Palácio da Cultura. O hotel é novo,hall muito amplo, restaurante ótimo no térreo. Quartos de bom tamanho, banheiro moderno. Fica um pouquinho distante do centro histórico mas nós fomos caminhando.

Prós: A localização era muito boa. As acomodações eram muito confortáveis. O pessoal era muito atencioso , muito gentil.

Contras: Não tenho nada a reclamar.

Prós: Tudo!!

Prós: Do tamanho dos quartos e localização do hotel.

Contras:

Prós:

Contras: Although a flexible room booking was made, the hotel took payment from my credit card a week before I arrived. Acceptable if you have booked a cheaper advance room, but unacceptable for a flexible full price stay.

Prós: Location to railway station and transport links.

Contras: A little difficult to find.

Prós: location

Prós: Pleasant English speaking reception staff. I could also listen to music in bathroom.

Contras: No complaints

Prós: Decent location to be able to get out at night.

Contras: The hotel is tired and tatty in places, and the rooms smell musty. Wifi access is really difficult.

Prós: 5 stars !

Contras: 5 stars!

Prós: Surpreendeu a renovação que foi e continua a ser feita por toda a cidade com respeito pela história, espaços e eventos culturais, espaços verdes. Fiquei positivamente surpreendido.

Contras: Frieza na comunicação de algum (não todo) o staff na recepção. Talvez mude com o tempo, ainda que me surpreenda que este comportamento se estende também a alguma camada jovem. Não é agradável para quem chega.

Prós: localização central, conforto e atendimento irrepreensíveis

Contras: cobrança automática-imediata via cartão de crédito fornecido através do booking!!!

Prós: Do conforto do quarto e da localização do hotel

Prós: Close to the railway station. A very comfortable hotel.

Contras: No free Internet in the rooms.

Prós: the bed is excellent

Contras: the service like hotel with only 3 stars or less