Prós: The apartment was spacious and well appointed. Quite a good location to touristic areas, shopping, and some cool bars/restaurants. The hotel upgraded us to a larger suite as well!
Contras: Staff is not the most friendly compared to your typical western hotels.
Prós: The staff was courteous, knowledgeable and helpful. English was clear and easy to understand. Room had no issues. Breakfast was standard European buffet. Location was convenient to shopping, restaurants and public transportation.
Prós: O apartamento era espaçoso e bem decorado. Um local muito bom para áreas turísticas, lojas e alguns bares e restaurantes legais. O hotel também nos transferiu para uma suíte maior!
Contras: A equipe não é a mais amigável em comparação com um típico hotel Western.
Prós: Polonia Palace Hotel has so much to offer both business and leisure travelers. Great location, big, comfortable, QUIET and well appointed rooms, attentive staff and the best breakfast buffet ever. Conference rooms are attractive and convenient to the guest rooms and amenities. We would stay there again and recommend it without hesitation.
Prós: Room size
Contras: Recommend that bathrobes and slippers be provided
Also hair conditioner
Prós: I cannot rate the Polonia Palace highly enough, immaculate spacious rooms, very central, great staff. All good!
Prós: The best value for money hotel I've stayed in (including stays in 5 star hotels and also luxury category hotels worldwide over a number of years). All functions worked like clockwork, everything gleamed, Reception staff super efficient and the breakfast buffet superb. A very well oiled machine is the Polonia Palace!
Contras: Not one thing I can think of
Prós: Classic European lux hotel. A grand dame of Warsaw. Fully modern with wonderful, English-seaking staff. Very comfortable room; king bed; excellent Internet service; huge comfortable bathroom. Outstanding breakfast (get breakfast with your rate!). Also enjoyed dinner one evening when it was particularly sleety and blustery outdoors -- did not want to go anywhere.
Contras: Hotel provides soap and shower gel in dispensers rather than individual bars or tubes.
Prós: Good hotel with a GREAT staff. Every request was attended to thoroughly and quickly.
Prós: Outstanding breakfast. Very comfortable room.
Prós: clean, well located, good as a start point to travel by foot or by taxi or to take a train.
Contras: Not best coffe I ever tasted
I ordered a airport pickup service but the driver didn't showed up so we took a cab.
Prós: everything good and kindness steps
Prós: Beautiful old hotel. Staff was very helpful.
Contras: The ac was a bit uncomfortable.
Prós: excellent stuff very friendly and helpful, starring from doorman, front desk, restaurant and bar employees housekeeping
and of curse breakfast so delicious, we are very picky costumers but there is nothing to complain about this complain defiantly next year when we will travel to Poland we will stay in this hotel.
Contras: nothing to complain very positive experience :)
Prós: Tamanho do quarto
Contras: Recomendo que roupões de banho e chinelos ser fornecido
Também condicionador de cabelo
Contras: - There was no free Wi-Fi in my room
- The shower was cold (I complained but it was never fixed)
- There were no hot drinks facilities in my room.
Prós: Excellent the only thing that was really annoying was not having Wifi for free into room. Small thing, not sure how much it adds to profitability but it just takes the edge off of ones view of the place. (£45 for three days of wifi!!!)
Prós: Historic landmark ,great location and atmosphere , brings many memories !
Prós: A lovely variety for breakfast. The most amazing comfy bed. I didn't use the pool but was in beautiful surroundings. Hotel in walking distance to the old town. A pleasure to stay there.
Contras: Didn't supply milk with the tea making facilities so we had to ask for some everyday.
Prós: Location is perfect, it's walking distance to the old town. Included in our price was a buffet breakfast. It had a really rich selection of everything. The staff was very kind and the rooms looked new and in great shape.
Contras: Internet was a bit on the slow end.
Prós: Location is perfect for tourists, Old Warsaw is only blocks away.
Included breakfast was perfect, great selection of food, attentive staff, and unlimited coffee or tea.
Highly recommended this hotel.
Contras: Hotel was undergoing some remodeling. I'm sure price will rise with new amenities.
O interior elegante do hotel Sofitel Warsaw Victoria foi concebido pelo arquiteto francês Didier Gomez. Localizado no coração de Varsóvia, perto do centro histórico, do Castelo Real e da Ópera Nacional Polaca, o hotel é ideal para negócios e lazer. Desfrute de uma viagem maravilhosa com este exclusivo hotel de luxo. Torne as suas reuniões de negócios inspiradoras graças às nossas remodeladas salas de reuniões e à experiência do nosso concierge MagnifiqueMeetings.
Prós: The bed/pillows were very comfy and I was able to sleep well, even though I'm a light sleeper and don't normally sleep well at hotels. What helped was the room was quiet and their are blackout blinds to make the room properly dark.
Contras: The bedside radio didn't work but I never use these things anyway.
Prós: The stuff is friendly and nice. The room was clean and big. It had everything that I needed. Free wifi, breakfast and transportation to and from the airport. If you are ever in Warsaw this is the please to stay.
Prós: It was very easy to find their shuttle from the airport. No problems communicating in English. Very clean, modern facility with good service and wi-fi. The breakfast was excellent. I would gladly recommend it to anyone who would like to stay close to the airport (took about 5 min. to get to the hotel).
Contras: The service in the restaurant was a little too slow but the quality of the food was good and overall I was happy.
Prós: Proximity to the airport, great front desk staff, good service, airport shuttle, breakfast (even if you leave too early to eat at the hotel).
Contras: Weird way of setting up the temperature in the room
Contras: Restaurant service sucked. Tries to be gourmet dining and fails miserably.
Rooms too small, no room for luggage.
Prós: Staff-exceedingly helpful in all aspects. Knowledge of the town and how to get around were invaluable. Rooms were excellent and very comfortable. Even provided a take away breakfast at 5am for those leaving before the dining room opened. Great shuttle service to the airport. Easy access to bus to take you to the city center/old town. Fantastic place!
Contras: Not a thing!
Prós: A equipe é simpática e agradável. O quarto era limpo e grande. Tinha tudo o que eu precisava. Wifi gratuito, café da manhã e translado de ida e volta para o aeroporto. Se você for para Varsóvia, este é o lugar para ficar.
Prós: I love the Westin Bed and linens in all Westin properties
Contras: The heat of the shower water is a real problem. There is a significant pulsing of water which goes from cold to scalding hot in a matter of 2-3 seconds. It's so bad that I will not stay in the Westin Warsaw again. I'm an SPG loyalist, but I won't be staying at the Westin Warsaw ever again due to the water heat situation. It's really bad, and when I told the front desk, they commented that the problem had to their knowledge been fixed. I can't be the only guest that finds this dangerous and terribly bothersome.
Prós: We arrived late on the Friday evening and we didn't want to leave the hotel room, the staff were welcoming and extremely helpful. The room was amazing and the bed was very comfortable.
The value for money with this hotel is there for everyone to see, I brought my girlfriend here for the weekend to celebrate her birthday and we were gutted when we had to check out at the end of the weekend!
Prós: This apartment is spacious, close to all forms of transport, has many shops near by, 2 miles away from old town
Contras: Apartment did not have a working air conditioner, keeping the windows open is ok except the bars right under the windows make it difficult to sleep because of all the noise.
No one comes to clean or bring fresh towels or toilet paper
Prós: LOCATION. The hotel is located right behind the Galeria Centrum, which is directly across the street from the Palace of Science and Culture. Several central train/metro stops are a short walk from here including the main train station. You are surrounded by shopping and eating options, literally.
SIZE. The rooms were spacious with more than enough space for sleeping. Our room had 2 foldout sofa beds in the living room, a single in its own room, and a double in the back room. There was a small dining area and separate kitchen with fridge, stove, dishwasher, etc. There was even a small washer in the bathroom.
STAFF. The staff we interacted with were very friendly and professional.
Contras: Nothing really. We didn't have enough pillows/blankets for all beds, but that's probably because they upgraded us at check-in and weren't expecting anyone in that apartment yet.
Prós: great. For Europe, the rooms were big. It was nice to have two bedrooms so the kids had their own rooms.
Everything is close. Tons of restaurants, shops, coffee.
Close to the train station.
Prós: Great service, fast and clear communication, great breakfast choice
Prós: Close to the airport, frequent shuttle service. Reasonable prices.
Contras: Poor placement and not enough signs guiding to the entrance to the hotel driveway and reception area while driving.
Underground parking was blocked by a tour bus. I didn't even realize there was a parking entrance there. Had to park far and drag my luggage for a city block.
The weather was hot (30C) and the room as about the same temperature. The AC made noise but it didn't help.
Waited in line for 10 minutes for the reception even though there were three customers before me.
Poor experience overall. I was glad I only had to stay there overnight.
Prós: Having an airport shuttle is such a huge help. Staff is friendly. Room, bathroom good size. Will stay again if flying out of Warsaw.
Contras: A little far fr old town, but doable with bus.
Prós: Very clean and modern hotel. Great location if you want to be near
the airport and not have any airport noise. The free hotel shuttle leaves the hotel every 30 minutes beginning at 4AM and is on time. It also runs late at night.
You can walk to the airport in about 20 minutes. There is a grocery store about a 15 minute walk in the direction away from the airport.
Prós: At check-in they offered to upgrade me at no cost to one of their newer rooms, and it was very nice. A substantial and tasty breakfast buffet in their on-premise restaurant came with the room price. They offered me a free shuttle ride (starting at 4 AM) to airport but I elected to walk to and from the airport, which worked well: about 20 minutes walk.
Contras: Arranging a shuttle from airport to hotel seemed difficult if one has no facility with Polish.
Prós: Ótimo serviço, comunicação rápida e clara, ótimas opções de pequeno-almoço
Prós: No check-in eles ofereceram para me colocar sem nenhum custo extra para um de seus quartos mais recentes, e isso foi muito agradável. Um buffet de café da manhã substancial e saboroso no restaurante do hotel estava incluso no preço do quarto. Eles ofereceram-me um traslado gratuito (a partir de 4 AM) para o aeroporto, mas eu decidi caminhar até o aeroporto, o que funcionou bem: cerca de 20 minutos a pé.
Contras: Arrumar um serviço de transporte do aeroporto para o hotel parecia difícil se você não tem conhecimento de polonês.
Prós: Nicely furnished clean rooms, favorable location near subway, tram and bus lines, many nearby restaurants, fairly close to Lazienki park. Cab driver called by the hotel only charged the metered rate.
Contras: No air conditioning, relatively loud neighborhood
Prós: There was a clean room. Staff were very friendly. The breakfast was amazing- a lot of different food for a different type of taste. There is a traditional polish restaurant on the corner.
Contras: It's in the center of city, but not in historical part. You should use some transport to get to old town.
Prós: Wi-Fi is free and breakfast is very good. Friendly staff. Very good location and public transportation.
Contras: Wi-fi password expires in 5 days or less and each device requires one.