hotéis em Cancún

hotéis em Cancún

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Informações úteis

Baixa estação outubro
Época alta dezembro
  Preço médio (durante a semana): 184 €
  Preço médio (durante a semana): 161 €

mês mais barato para hospedagem

13%

redução esperada nos preços

época mais cara para hospedagem

31%

aumento esperado nos preços

(preço médio das últimas 2 semanas)

domingo - quinta

(durante a semana)

(preço médio das últimas 2 semanas)

sexta e sábado

(noite de fim de semana)

Perguntas frequentes sobre a reserva de um hotel em Cancún

Quanto custa um hotel económico em Cancún?
KAYAK utilizadores encontraram quartos duplos em Cancún a partir de 6 € nos últimos 3 dias. O preço médio é de 125 €.
Quando custa um hotel em Cancún para hoje à noite?
Nas últimas 72 horas, os utilizadores encontraram Cancún hotéis para hoje à noite desde 9 €. Também encontraram hotéis 3 estrelas desde 19 € e hotéis 4 estrelas desde 28 €.
Quando custa um hotel em Cancún para este fim de semana?
Nas últimas 72 horas, os utilizadores encontraram Cancún hotéis para este fim de semana desde 13 €. Também encontraram hotéis 3 estrelas desde 13 € e hotéis 4 estrelas desde 28 €.
Como encontro hotéis perto de mim?
Vê os nossos mapas de hotéis para encontrares os melhores hotéis perto de ti.

Onde ficar em Cancún?

A nossa ferramenta Heatmaps o ajuda a encontrar o lugar ideal para hospedar-se em Cancún, mostrando os hotéis mais próximos a atividades que lhe interessam

Os melhores hotéis em Cancún

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Nizuc Resort and Spa - Cancún - Edifício
1
9,3 Excelente (2 034 avaliações)
590 €+
Visão geral Avaliações
Com uma estadia Nizuc Resort and Spa em Cancún (Zona Hotelera), ficará a 5 minutos de carro de Playa Delfines e de Ruínas de El Rey. As principais comodidades incluem um business center, aluguer de limusinas e registo de entrada rápido. Planeia um evento em Cancún? Esta estância dispõe de uma área total de 765 metros quadrados para eventos, onde se incluem um centro de conferências. Há estacionamento grátis no local.
10,0 Excelente
Prós: Arquitetura
9,5 Excelente
Prós: De tudo. O resort é maravilhoso, a decoração é lindíssima, funcionários muito amáveis, comida deliciosa.
Contras: O café da manhã poderia estar incluso na diária.
9,5 Excelente
Prós: Design and location are special. Beginning from approaching to the entrance, there was very nice sequence. I stayed suite, room ceiling height is high, and there is nothing to interrupt ocean view. Site is very big, but you can approach everywhere using by cart.
10,0 Excelente
Prós: perfect pools and activites.
10,0 Excelente
Prós: Very stylish hotel, great restaurants and location but more importantly the staff is amazing always trying their best to make your stay the best they can
10,0 Excelente
Prós: I don’t often write reviews but on this occasion I had to. From the moment we came to hotel to the moment we left it was fantastic. The staff, the beach, the food the atmosphere you could not fault anything. It was so relaxing and peaceful. Can’t wait to come back.
Contras: Nothing
10,0 Excelente
Prós: this place was everything and more i was honestly shocked upon arrival
Contras: f
10,0 Excelente
Prós: Nizuc is a calming and relaxing resort with unique and modern decoration, beautiful view. It’s best for a writer or journalist, couple on honeymoon or holding a wedding here. I have nothing to complain but more than my expectations. The staffs are so welcome, respectful and helpful. We have bought lots of artisan decoration and asked them for boxes. They brought them to our as we came back. Love the food at Nizuc Indochina restaurant. The beach side for adults only is nice but not on the family side however there is a pool with amazing view. You can do snorkeling at the property I guess.
Contras: If you’re looking for a place to have fun and crazy party, this is not the place.
9,5 Excelente
Prós: O hotel é espetacular! As instalações são modernas e tudo de muito bom gosto. A equipe de funcionários nos surpreendeu de forma positiva, pela cordialidade e prontidão. Realmente, ficamos muito bem impressionados com a qualidade dos serviços e com certeza retornaremos em breve!
8,8 Excelente
Prós: Great ambience
Contras: Restaurants were very expensive and there should be all inclusive deals . Also separate tours were three times more expensive
10,0 Excelente
Prós: Great hospitality, great facility and food!!
8,8 Excelente
Prós: Instalações muito confortáveis
9,3 Excelente
Prós: Very private and clean.
Le Blanc Spa Resort - Adults Only - Cancún - Edifício
2
9,2 Excelente (1 167 avaliações)
674 €+
Visão geral Avaliações
O premiado hotel de adultos Le Blanc Spa Palace é considerado um dos melhores hotéis do mundo. Puro luxo e elegância, com uma incrível localização, mais de 20.000 m2 entre o Mar das caraíbas e a Lagoa Nichupté, gozando de deslumbrantes vistas. O hotel oferece um excelente spa, vários restaurantes excecionais, e uma maravilhosa piscina com efeito de infinito, ideal para uma estadia inesquecível.
9,4 Excelente
Prós: A comida e o serviço
Contras: Foi reservado como de frente para o mar. Me deu a vista parcial para o mar. Caso contrário não é uma coisa ruim a dizer
10,0 Excelente
Prós: serviço excelente, restaurantes ótimos, especialmente o francês. as Opções no hotel são muito bons e por isso só aproveitamos tudo o que nos ofereceram. Tínhamos tudo a nossa disposição.
Contras: tudo excelente
10,0 Excelente
Prós: Tudo perfeito. Pessoal solícito e sempre sorridente. Recomendo.
10,0 Excelente
Prós: Everything is great
Contras: Nothing
10,0 Excelente
Prós: Awesome property with great staff!
Contras: Nothing, it was perfect!
9,5 Excelente
Prós: The staff is amazing. There is a butler in each room and there is always staff ready to help (drinks, food, towels, etc) in the pool and beach areas. The place itself is perfect for a relaxing trip (if you want a hotel to party this is not your best choice). I highly recommend trying out all the specialty restaurants, the food there is amazing, better than expected for an ALL-INCLUSIVE RESORT. The drinks they offer are premium brands and the bars offer a wide variety of mixed drinks or cocktails. The room was incredible with amazing views to the beach. The bed and pillows will not let you get up in the morning because of how comfortable they are. The Spa is a little expensive but is worth it, use your resort credit.
Contras: There is an important difference between the food at the specialty restaurants and the one from the room service and pool/beach areas. The food itself isn't bad but I expected more. Considering the price you are paying versus other all-inclusive resorts like the Hard Rock Hotel. The food in these areas lacks quality, variety and taste.
10,0 Excelente
Prós: Tudo, funcionários, limpeza, conforto, instalações e localização
6,8 Bom
Prós: The staff was really nice and the service is in overall very good. The beach is beautiful, the pools too and the room was very clean. We did a Masaje con Piedras Sagradas at the spa and it was really nice. The spa facilities are very good and you can use them any times you want, off course not the extra services, just the sauna, jacuzzi, cold room and all that. The Mexican restaurant was really good.
Contras: First of all. On the middle of our stay, my wife had this massive allergic reaction to a mistreated food, she has never had this kind of reaction and she doesn’t have any kind of allergy to any type of food. We had to call the hotel doctor (which arrived 45 minutes later) to inject her some medications and it was a pretty expensive service, shouldn’t an all inclusive hotel be responsible for the service knowing that all food and drinks are taken from the facilities?. The hotel should have a better medical service since the 90% of the guests are elderly people, also she was attended in this deposit room that wasn’t suitable for the occasion or the price. Second of all, even tho the hotel is a only adult resort, we believe that it should have more experience activities among it’s guests. On the other hand is the food. For the overall price of the hotel and the accommodations, we though the food was going to be better than it was. The best restaurant (and the most unlikely to be used is the Mexican, obviously) and the French one Lumiere (the one that you have to make reservation and has a dress code) has the poorest seasoned food we have tried. Finally, even though the hotel has been recently remodeled it is still missing many details that would make your stay kore suitable for the price. Like the hammers at 9 am and 8 pm. Or the conversations from across the door and the slammed doors very time any guests close its room door. We had the Royal Honeymoon Ocean Front.
10,0 Excelente
Prós: Excelente hotel, com muito luxo. Comida boa, principalmente o cafe da manhã e o restaurante principal no almoço. Com exceção do restaurante japonês, no jantar, os demais não me surpreenderam. No geral, vale a pena sim se hospedar nele.
10,0 Excelente
Prós: Everything exceeded every single expectation I may have had. There were a few superstars of the bunch and they were the best EVER! Hugo and Israel, our butlers, were as sweet and helpful as can be; Jair at the beach was impeccable; Alan at the pool.bar was amazing; Alvaro and all the evening guys at the lobby bar were perfect; and Bruno from guest services was professional and incredibly attentive! We are Le Blanc guests for life!
Contras: Nothing. There was not a single complaint.
10,0 Excelente
Prós: Excellent service, beautiful hotel, great food, great friendly staff. Very high class.
Contras: I liked everything!!
10,0 Excelente
Prós: Love the spa, even if you don't pay for a massage or other treatment you get access to the full hydrotherapy suite: sauna, ice room, steam room etc. I like that the main restaurant buffet had options that changed daily! Liquor dispenser in the room was very tempting. The butlers did an amazing job keeping us with honeymoon surprises each time we came back to our room after a day out.
Contras: Rather aggressive timeshare presentation pushed upon you right when you arrive when you just want to unwind, relax. But otherwise there isn't much I didn't like.
7,5 Bom
Prós: Rooms were great. Staff super friendly and attentive.
Contras: Food was underwhelming for the cost to stay.
Iberostar Cancun - Cancún - Quarto
3
9,1 Excelente (8 598 avaliações)
340 €+
Visão geral Avaliações
Esta jóia arquitetónica está numa localização privilegiada, a minutos das principais atrações de Cancun. Este hotel dispõe de um centro de convenções e espaço exterior para eventos e actividades sociais. Conta com 5 restaurantes, um snack-bar, bar de desporto, sala de gelados, e bar de charutos. Por uma taxa extra, os hóspedes podem usar as salas de reuniões, o campo de golfe, planeamento de casamentos, spa e salão de beleza, serviço de baby-sitter, lavandaria, acesso à Internet e assistência médica 24 horas. Além do átrio com elevadores, também há um salão de cabeleireiro, e clube infantil.
8,0 Excelente
Prós: Show at night was fantastic!
Contras: Cleanliness of room, hotel needs updating all around, power went out last day and it was miserably hot. Did not like we could not order food to the pool or beach area.
10,0 Excelente
Prós: Friendliness of staff/drinks/food/beach/pools
Contras: Some things weren’t fixed soon/had to report several times.
9,5 Excelente
Prós: The hotel grounds where beautiful and very well taken. The food was of good quality and with variety. The breakfast was vast and for different tastes.
Contras: The service in the Buffet restaurant (El Viejo Laguito) could have been better. They have a lot of tables with not too many people assigned to them. After the second day I started sitting outside, and there are less tables being tendered by a waiter, from that point onward it all worked.
3,8 Medíocre
Prós: Junior staff friendly and helpful. Grounds kept clean. Food and drink plenty. Lots of potential
Contras: Suggestion to booking.com: Modify questions as, for example, one can go with family but not including children under the age of 18. Property's style: other less favorable options should be included. Iberostar: Despite confirmation from booking.com & getting in contact with Iberostar to ensure everything was in order and also obtaining their own code #s, staff could not find our reservation on arrival (around 11 pm). We had to have the rooms changed because not what our booking said and bathroom (especially tub) dirty and VERY OLD. Staff somewhat unfamiliar with what the hotel offers - shows lack of training. Higher ranking staff incredibly arrogant as they approach you to "find out" abou your stay, but when you tell them about some issues, they only say it is the "best" in Cancun! Their only mission seems to be trying to sell their "prestige" brand! Food is plenty but not of quality and the same over and again. They have a French restaurant which is the biggest insult to the name: poorly prepared, tasteless and served cold! Their so called "Mexican" food is limited to some basic Tacos and poorly made Chilaquiles! Ther New Year party was a disaster. Again, we were sat but were moved around by staff twice and then an arrogant head staff comes and ... well, we prefered to leave in order not to spoil our night. Lack of organization easily visible as junior staff are working round the clock but tasks are dup/triplicated. When you get your room key card, ask for cards to get towels, otherwise you'd have to go back to reception desk. Why they don't give it to you on arrival just shows NO regard.
5,5 Razoável
Prós: the Swiming pools are good. Staff in swimming pools are good.
Contras: The view of my family is block. We cannot see the beach. The restroom is tiny. The chief in the Japanese restaurant in the hotel is rude, and food is really bad, no tast of susi at all
9,5 Excelente
Prós: Serviço All inclusive excelente! Eventos natalinos maravilhosos! Ótima equipe de recreação! Foi fantástica nossa estadia!
7,5 Bom
Prós: The staff were amazing and very friendly. Kids club was awesome! My 8 year old didn’t want to ever leave.
Contras: I didn’t like the food and that the pools closed at 8pm. Also my teenagers did have a great time. They didn’t have any organized activities specifically for them to meet other teens.
8,3 Excelente
Prós: Excellent food, drinks, and coffee. Ocean view even from basic room. Lobby is beautiful, bar makes craft cocktails and live music was great. Staff is mostly friendly and attentive. Maid service terrific.
Contras: Beach beverage service was spotty. Restroom near beach never had soap. Hot tubs were no warmer than the pool. Seaweed was bad this trip even with regular cleanup. Price for hotel significantly more expensive than our last stay which was spring break 2018.
9,5 Excelente
Prós: O hotel é muito bem localizado de uma beleza ímpar e com piscinas agradáveis e limpas que desembocam no lindo mar caribenho. Os funcionários são bem capacitados e gentis. A alimentação além de variada e muito bem preparada.
Contras: Poderia ter um cardápio impresso no quarto com o menu do restaurante 24 horas.
10,0 Excelente
Prós: Everything!
Contras: Loved it all
10,0 Excelente
Prós: Fiquei agradecida por ter sido convidada a hospedar-me no Iberostar Prestigie. Minha reserva foi no Iberostar Cancún. Parabéns por tudo. Estou compartilhando com amigos para hospedarem-se nesse hotel! Gracias!! Foi maravilhosa !! Fiz parte da Convenção Suzuki das Américas!
9,5 Excelente
Prós: Atendimento e educação dos funcionários
Contras: O bar da piscina estava fechado para reformas.
Riu Palace Peninsula - Cancún - Edifício
4
9,1 Excelente (6 427 avaliações)
298 €+
Visão geral Avaliações
No centro de uma das zonas mais turísticas de Cancun, junto a uma praia de areia branca e águas turquesa, aguardam uma série de excelentes comodidades: piscinas, jacuzzi, solário, spa, ginásio, banho turco, e uma longa praia de águas tépidas. No hotel, há vários restaurantes temáticos e um buffet. Uma longa lista de actividades para toda a família: animação diária para todas as idades (Riuland para as crianças), golfe, campos de ténis, desportos aquáticos, e animação nocturna (espetáculos e música ao vivo) para os adultos.
10,0 Excelente
Prós: Tudo
10,0 Excelente
Prós: Serviço, comida, localização e entretenimento
7,0 Bom
Prós: The hotel was beautiful and the location was perfect!
10,0 Excelente
Prós: Everything was fantastic and it exceeded our expectations. All the alcohol was top shelf, and the service was remarkable.
Contras: I can't think of much other than they needed a second waste basket in the room. Seriously, that is the only complaint as trivial as it can be. If I could rate than an 11 I would.
10,0 Excelente
Prós: Very clean and up to date. Professional friendly staff.
Contras: I can't think of anything that we didn't like.
10,0 Excelente
Prós: The hotel was extremely clean, friendly and the staff were exceptional. The view was amazing and the had an activity every day. The steakhouse was really good and there was 24hr service for your needs daily. I can not wait to go back.
Contras: The bar pool was not was not clean and continued to get very gross looking, the staff did try hard to maintain it but it was not good. It needed more cleaning and maintenance daily.
8,0 Excelente
Prós: The staff is excellent! Go see Max in the buffet ... he will treat you like royalty! :)
Contras: Most of the food is good. Buffet, Mexican and the Italian places were great. The steakhouse was really disappointing, but you won't go hungry!
5,7 Razoável
Prós: Aside from the staff who were all friendly and accommodating, nothing stood out. We have stayed at @ 10 different all-inclusive resorts in Cancun over the years. I will forget this one in little time.
Contras: 1.The noise. 2. The terribly average food; one person making omelettes and a long line to wait for food. 3. The lack of room bathrobes or slippers. 4. Bellman who do not bring in your luggage or take it to your room. 5 The constant pool party atmosphere. 3. The 3 empty beer bottles sitting in the same place in the stairwell for 4 days. 4. The small exercise room. 5 Staff does not set up umbrellas. 6. I must “exchange” a card token for a beach towel every day. 7. Locals selling EVERYTHING on the property beaches. Despite booking months in advance online getting a 1st floor room and heating everything outside - resort at capacity and no opportunity to move rooms. This is a place for a party - not for relaxation and quiet.
7,4 Bom
Prós: Great seating and overal service was wonderful....but....
Contras: i was sober. i was polite. yet the bartender on the second to and last day of my stay poured me a mojito with flat soda. beer that was half foam twice. tequila shot with no salt on rim as he did with previous customer. I was 1 of 3 people at the bar. I offended him somehow. all i was was nice and polite to him.
10,0 Excelente
Prós: I loved best about this hotel was the staff. All of them. I mean everyone of them were friendly, helpful and excited that you were there with them. I was just really impressed with the staff.
Contras: Hard to come up with anything bad about this place. There were no surprises. Very accommodating.
7,0 Bom
Prós: The staff was friendly, drink service by the beach was quick and efficient, the grounds were beautifully maintained, and the beach was stunning. I especially liked the rocky side of the beach, It was quiet and relaxing.
Contras: The hotel did not provide the rooms I reserved on the first night. I requested a double and a king, so that my adult kids (19 and 22) could share a room without sharing a bed. They obviously overbooked, and they only had 2 kings. UGH!
5,0 Razoável
Prós: The waiters at the restaurant made it feel like home.
Contras: There was a little accident in the hotel room, the shower glass shattered when my bf stepped got out the shower and closed it and they had the nerve to charge us
5,0 Razoável
Prós: The hotel was decorated nicely. The room was adequate as well.
Contras: This hotel participated in discriminatory practices. Some guests were allowed to wear swim or casual attire in dining rooms, while others did not have the option. In addition, staff members in the dining area were abrasive at times.
10,0 Excelente
Prós: The beach is beautiful and didn’t have that strong waves so my son enjoyed swimming. The pools are nice. The foods have many varieties and it was amazing.
Contras: Many guests smoke everywhere even in the pools!!! I think the hotel should have the smoking areas separately. The events and parties were boring. I think they should have family friendly events and parties.
Fiesta Americana Condesa Cancun - Cancún - Edifício
5
9,1 Excelente (5 932 avaliações)
386 €+
Avaliações
7,1 Bom
Prós: Boa piscina e bares. Quartos de conforto. Perto da praia.
Contras: Dicas equipe sempre wabt. Os quartos não são limpos. Nada a fazer à noite. Não colocar o suficiente alocohol nas bebidas. Baixa variaty de alimentos.
9,4 Excelente
Prós: A comida era incrível
Contras: Tempo compartilham vendedor são irritante
9,1 Excelente
Prós: A equipe mais mais simpática e prestativa que já conheci. Eles definitivamente fazer um esforço extra com um sorriso no rosto.
Contras: A comida foi uma decepção, e as bebidas não eram as melhores. Talvez seja bom ter mais variedade e qualidade. Vocês poderiam oferecer um upgrade com tudo incluído para oferecer opções melhores. O upgrade com tudo incluído teria fitas com cores diferentes e preço mais alto.
9,6 Excelente
Prós: Ótimo serviço, o melhor que eu já tive
Contras: Estou em uma clínica agora com todos os sintomas típicos do "México", mas a menos que seja de insetos desconhecidos no quarto, não é culpa deles de qualquer forma
10,0 Excelente
Prós: A comida era ótima bem como a localização. Excelentes serviços em todo o hotel.
Contras: As camas não eram muito confortáveis
4,0 Razoável
Prós: Por beach, bebidas gratuitas
Contras: A equipe foi rude. Quartos e restaurantes foram quentes e abafado. O serviço de atendimento ao cliente foi pobre.
10,0 Excelente
Prós: This is one of the best resorts in the hotel zone. The room was extremely clean, and the staff was always polite and welcoming. The one thing that sets this resort apart from others is how great the good is. There were at least 7 restaurants to choose from, on top of the cafeteria and sushi bar located in the lobby. The drinks were great. Some bartenders poured a little heavier than others, but on average everything was great and exceeded all expectations. This was my 2nd time visiting and I can't wait to return.
9,5 Excelente
Prós: The food, drinks and customer service
Contras: We had to leave
9,5 Excelente
Prós: As acomodações do quarto,café da manhã e as instalações do resort em geral
Contras: Como ficamos num final de semana estava lotado.Fila pro café,pro almoço, cadeiras em volta da piscina lotadas e assim vai.
10,0 Excelente
Prós: Everything was perfect! This was our first time in Cancun and at this resort and it definitely wont be the last! From the staff to the food everything was so good! It was my anniversary and they went above and beyond for us! The resort was always clean, our room was clean and freshed up everyday we were there. I can't even explain how great this resort is. And did I mention the food awesome!!! Every restaurant or grill was so good!! Just go don't listen to the negative reviews this resort is perfect!
Contras: Everything was perfect!
10,0 Excelente
Prós: Beautiful, comfortable, great accommodations
Contras: You had to reserve the steakhouse only between two and three the day before in order to eat there
9,3 Excelente
Prós: The location of the property and the excellent food and service.
Contras: They didn’t have any American beer on property.
9,5 Excelente
Prós: The location was GREAT, booked trip for my boyfriends 30th birthday. food was great, must make reservation for steakhouse a day ahead of time between 2-3 pm but really doesn't matter when you make the reservation. Hookah available at 30 dollar charge but resort does offer 50 dollar credit everyday to different things. had the premium garden view room on the first floor with small deck. room is great size and nice and clean. staff was very accommodating in decorating the room for his birthday but needed to be reminded.
Contras: BE AWARE THERE ARE KIDS EVERYWHERE. They need to have a control over this because there is a kid pool with a ship and slide but kids still entered the adult pool where there is a BAR! Which shouldn't be allowed at any resort. only negative about the resort. I was also charged more than what I booked on booking.com.
10,0 Excelente
Prós: The food and the staff were unbeatable! Great beach as well.
10,0 Excelente
Prós: It’s a very large resort next to the beach. Half way through the hotel zone. It’s a short taxi ride 7-10 dollars U.S. to many fine restaurants on the bay side with great sunsets. The resort is all inclusive and they have many different cuisines to offer. The staff is just awesome very friendly and attentive to your needs. This is our first time here and we enjoyed every minute. Very clean, rooms modern and nice, comfortable. Cleaning staff did an excellent job. Some new construction near pool area for additional pool sidebar and grills but didn’t take away from the poolside experience. Lots of activities to participate in, bar very active. Drinks seem a bit watered down stick with beer for a quicker buzz.
Contras: A little too much overselling of addition services like excursions and massages. I guess you have to be aggressive but I will say they were friendly and of you said no they respected it.
9,5 Excelente
Prós: The Fiesta Americana Condessa in Cancun was a fabulous resort with extraordinary staff and wonderful facilities. The restaurants had a wonderful array of different foods and friendly people. And everyone there seemed to love their job and tried to make our stay extra special.
Contras: When you arrive there are many "worker" standing at the top of the escalators who make it seem like they are there to help you get acquainted with the hotel layout, etcetera. They all work for a Vacation Club. They want to help you so that you will take a tour and join the club. They were not pushy but I wished they had been upfront and told us who they were before we sat down.
7,5 Bom
Prós: Great outlook over pool area. The multiple food options and bars around the pool was great! Clean and tidy place. Very secure.
Contras: Rooms were noisy
6,3 Bom
Contras: All inclusive is not all Inclusive- they catch u out on lots of different charges!
Secrets The Vine Cancun Adults Only - Cancún - Quarto
6
9,1 Excelente (4 411 avaliações)
481 €+
Visão geral Avaliações
**Descontos progressivos: quanto antes reservar, maior o desconto que irá ganhar. Válido para reservas com check-in até Julho de 2020.** Apresentando vista do Mar do Caribe e para a Lagoa Nichupté, o AAA Four Diamond Secrets The Vine Cancun Resort & Spa está localizado na avenida Kukulkan Boulevard. Este hotel elegante dispõe de 6 restaurantes, 3 piscinas ao ar livre e um spa. Os quartos do Secrets The Vine Cancun Resort & Spa são espaçosos e possuem ar-condicionado, bem como decoração moderna e encantadora. Você vai encontrar TV de tela plana e base para iPod à sua disposição. Todas as acomodações têm vista do mar. O spa conta com saunas seca e a vapor. Você também pode desfrutar de hidroterapia e tratamentos de beleza, além de salão de beleza e academia. O The Vine desenvolveu um aplicativo exclusivo de conectividade gratuitamente à sua disposição. Com este aplicativo, você pode fazer chamadas e mensagens gratuitas ilimitadas ao redor do mundo a partir do seu próprio celular e tablet. Aproveite também para desfrutar de pratos internacionais no restaurante buffet do resort. As opções gourmet a lá carte incluem cozinha asiática de fusão, bem como opções italiana, mexicana, peruana e mediterrânea. As atividades locais incluem ciclismo, mergulho com cilindro e pesca submarina. O campo de golfe mais próximo fica a 10 minutos de carro.
9,7 Excelente
Prós: Tudo é top de linha.
Contras: A localização do quarto era horrível.
10,0 Excelente
Prós: Tudo foi incrível!
Contras: Nossa pia sobre fluiu em nosso segundo quarto
10,0 Excelente
Prós: Tudo foi além das nossas expectativas! Incrível! Um verdadeiro sonho! 100% recomendaria ele a alguém.
8,5 Excelente
Prós: Ótima Suíte Júnior Bela praia Excelente equipe
Contras: Eu pensaria 2 x se estivesse viajando sozinho. Este hotel é mais para casais e famílias.
8,0 Excelente
Prós: Boa comida
Contras: A equipe Darcel rude e muito pouco profissional
10,0 Excelente
Contras: Férias vendas campo Club.
10,0 Excelente
Prós: Adorei o hotel e os jardins. Praia perfeita. O serviço foi de primeira e atenderam todas as minhas necessidades. Tivemos um problema com o nosso quarto e resolveram isso em minutos. A comida é boa/ótima. Fiquei lá para um casamento com um grupo grande e nos divertimos muito sem nos preocupar com o mundo.
10,0 Excelente
Prós: Comida, praia, hotel, funcionários atenciosos.
Contras: A governanta roubou US$ 100. Não ligue amigável nos quartos
10,0 Excelente
Prós: O hotel era lindo. Tudo era tão limpo. Eles tinham um excelente serviço ao cliente. Eles antecipar suas necessidades e eles foram johnny no local. A equipe foi super amigável e muito feliz.
Contras: Nada a não gostaria.
3,1 Medíocre
Prós: As instalações eram boas.
Contras: Experiência terrível em geral. Trinquei meu dente com a comida do serviço de quarto e ninguém parecia se importar. A viagem toda foi um pesadelo.
10,0 Excelente
Prós: Gostei de tudo, a proximidade do aeroporto, a equipe amigável, buffet de café da manhã organizado com muita variedade, restaurantes deliciosos para escolher em todas as noites e uma bela piscina com borda infinita
10,0 Excelente
Prós: Melhor hotel em que já estive. Serviço de nível internacional. Definitivamente recomendo a qualquer um.
Contras: Tudo foi perfeito.
9,3 Excelente
Prós: Restaurants are amazing and the food is yummy the fact that everything is inclusive makes the staying more relaxing there are variable entertaining shows and all are nice
Contras: rooms that are facing the ocean are actually facing part of it (when you tilt your head 90 degrees). you have to choose room front ocean to actually face the ocean some furniture inside the room haves some stains from long use the activity concierge doesn't give you the best price you have to brag
10,0 Excelente
Contras: food in the Mexican restaurant downstairs was a let down
10,0 Excelente
Prós: The property was immaculately gorgeous!!!
Contras: The food and drinks could’ve been a little more appetizing. However I did enjoy the dining experience as a whole. Although the entertainment was nice, I’d desired a little more upbeat entertainment. I’d like to be able to party a little bit without having to leave the property to do so.
10,0 Excelente
Prós: Everything was amazing. We loved the honeymoon suite.
Contras: We couldn’t play music poolside with our speaker.
10,0 Excelente
Contras: I wish there was more exciting music at the pool
10,0 Excelente
Prós: The stafff the hospitality. The food drinks cleanliness everything
Contras: Dj needs to play more variety of music. Pop, rap, r-n-b
9,0 Excelente
Prós: The hotel was beautiful and very well maintained. The staff was incrediable - always available to help and ensure you have an amazing time. The entertainment staff did a great job at keeping you busy with a variety of activities.
Contras: None of the food was bad, but it was just average.
9,5 Excelente
Prós: Cafe da manha excelente, Staff maravilhoso,
Contras: nada
9,5 Excelente
Prós: No kids and the staff
10,0 Excelente
Prós: Everything... and I mean everything !!
Contras: There was nothing...and I mean nothing
10,0 Excelente
Prós: The decorations are so beautiful and the unlimited drinks and the staff where absolutely sweethearts all of them . A total dreamy vacation . Thanks secrets
9,5 Excelente
Prós: The friendliness of the staff, the facilities. The spa is really nice
Contras: The food, very low quality, in all restaurants (some worst than others)
Live Aqua Beach Resort Cancun - Cancún - Edifício
7
9,1 Excelente (2 976 avaliações)
518 €+
Visão geral Avaliações
**Descontos progressivos: quanto antes reservar, maior o desconto que irá ganhar. Válido para reservas com check-in até Julho de 2020.** Localizado na Boulevard Kukulcán, na zona hoteleira e com acesso direto à praia, o Live Aqua Cancún é apenas para adultos, fica a 10 minutos de carro da região de casas noturnas e dos restaurantes em Cancún e a 19,5 km do Aeroporto Internacional de Cancún. Dispõe de piscina, refeições e bebidas incluídas, além de banheira de hidromassagem, sauna e sala de massagem. Todos os quartos estão equipados com ar-condicionado, Wi-Fi gratuito, TV LCD a cabo, frigobar e cofre eletrônico, juntamente com banheiro com banheira e chuveiro independentes, amenidades de banho e secador de cabelo. Podem oferecer vista ao jardim, lateral ao mar ou à praia. Alguns contam com varanda ou acesso ao Aqual Lounge Club, com bebidas premium e serviço de concierge privativo. Entre as comodidades do Live Aqua incluem-se estacionamento gratuito, academia, quadra de tênis e salas de reuniões e eventos. A equipe bilíngüe está disponível 24h para auxiliá-lo com dicas turísticas, serviço de traslado por uma taxa e aluguel de carros. O estabelecimento abriga 5 bares e 7 restaurantes que oferecem pratos buffet e de especialidades. O Restaurante Site serve refeições temáticas no estilo buffet, enquanto o Hidden Garden e o MB Restaurant dispõem de opções de fusão e de autor para o jantar, mediante reserva antecipada. O Live Aqua Beach Resort Cancún encontra-se a 300 m da Isla Shopping Village. O Píer, de onde partem os barcos para a Isla Mujeres, encontra-se a 20 minutos de carro.
10,0 Excelente
Prós: Belíssima propriedade, comida deliciosa, excelente localização. Recomendo!
Contras: A equipe é agressivo a vender outros produtos
6,0 Bom
Prós: A comida não era boa, lugar poderia utilizar algumas actualizações
8,8 Excelente
Prós: Amazing trip. This resort goes the extra mile. The little things that make it exceptional. My only recommendation is that they have more than 1 restaurant choice for breakfast than the buffet. There are many restaurants to choose from for lunch and dinner, adding breakfast would be the one addition to make this resort the very BEST. Otherwise, facility was clean, convenient, impeccable service, cabanas are very worth the price. Comes with 20 min foot massage, omg!!! Also bathroom products are better than any other resorts. Molton Brown!! They just go the extra mile-live AQUA!!!
Contras: Only 1 breakfast restaurant choice
5,5 Razoável
Prós: Localização, sem dúvida.
Contras: Comprei um apto com vista para o mar, Descobri que era parcial (na verdade, quase nenhuma). Tive que pagar + $600 para ter a vista q esperava. Problemas no quarto de manutenção. Paguei clube que não tem NADA, falta alimentação, atendimento.
9,5 Excelente
Prós: café maravilhoso, atendimento ótimo
Contras: nada, tudo foi excelente
10,0 Excelente
Prós: Comida muito saborosa.
10,0 Excelente
Prós: Super well located, clean and the food was great!
Contras: The sushi station was delish, but it could be faster in the service.
10,0 Excelente
Prós: Everything was beyond amazing. The atmosphere wows you the minute you step into the lobby to check-in. Jazmin & Donny made me feel truly special & cared for with drinks & accommodations right away! The location was amazing (rights across from a mall so convenient) & the resort itself has something for everyone ! The food/ drinks & top notch service could not be beat ! Never without a drink or activity at hand. We will absolutely be returning :)
Contras: Only complaint - the vacation rewards presentation (it’s optional) . Took up a good chunk of our last morning even though we were repeatedly told it would only be 30 minutes. Don’t agree to one if you’re not looking to invest money - beware .
8,8 Excelente
Prós: Café da manhã bem variado, produtos frescos e ótima apresentação. O hotel é muito bonito e bem localizado. A maioria da equipe é simpática e prestativa. No restaurante MB a comida foi deliciosa e o atendimento excelente. Gostamos muito ds apresentações de música ao vivo no final da tarde em um dos bares
Contras: Comparando com o hotel há 4 anos atrás há bastante diferença( negativa). O restaurante italiano ficou bem abaixo das expectativas. Outro restaurante é pago (all inclusive não deveria ter este tipo de distinção). Ao arrumar o quarto ( os lenços de papel da bancada do banheiro tinham terminado e na reposição , colocaram apenas 1 folha... Nota-se que medidas de contenção de despesas estão afetando a qualidade geral e diminuindo o custo -benefício. As atividades de recreação oferecidas também deixam a desejar se comparadas com outros hotéis do gênero
6,3 Bom
Prós: -*** Staff are kind, except the ones who are trying to sell you extra vacation packages -*** Pool was nice and relaxing
Contras: -*** They try to sell you vacation packages. Several times we went to the lobby to ask general questions about tours, restaurants, etc, but they told us we have to participate in a 45 minutes Sales event during our stay. This is awful for a 5 star hotel that every time guests are asking concierge related questions, they force us to sit in 45 minute presentation regarding some sort of vacation property Sales event. This has to change!!!!! (we were even scared to go to lobby to ask more questions because if they find you, they will not let you go at all. -*** Not much variation in food, restaurants on site are mostly closed due to their schedule or repair. -*** Restaurant schedule they gave us was different than actual schedule. -*** Rooms are so noisy and walls are thin. You can hear conversations of the next door room. -*** Shower would be very low pressure, sometimes you have to wait a few minutes for the water to come back up.
10,0 Excelente
Prós: Atendimento na chegada já impressiona. Mesmo com o hotel cheio, não se percebe tumultos. A cama super confortável, banheiro claro e frigobar honesto.
Contras: Sem comentários.
10,0 Excelente
Prós: Beautiful hotel and grounds. Great food and employees.
Contras: No complaint at all.
8,5 Excelente
Prós: I LOVE THE FACT THE HOTEL WAS RECENTLY BUILT AND IS VERY POSH. LOVE THE DECOR THROUGHOUT THE HOTEL. THERE ARE 3 MALLS RIGHT ACROSS THE STREET WHICH MADE IT CONVENIENT TO GET SLIP AWAY FOR SITESEEEING.
Contras: ALL STAFF WAS KIND, HELPFULL AND PLEASANT except FOR "JOSE" LOCATED NEAR THE SEAFOOD DINER. HE WAS RUDE AND UNATTENTIVE MOST OF MY TIME THERE.
10,0 Excelente
Prós: Hotel excepcional, com ótimas piscinas e restaurantes, com tudo incluso.
Contras: Nada.
JW Marriott Cancun Resort & Spa - Cancún - Edifício
8
9,1 Excelente (1 964 avaliações)
266 €+
Visão geral Avaliações
Com uma estadia JW Marriott Cancun Resort & Spa em Cancún (Zona Hotelera), ficará a 5 minutos de carro de Aquaworld e de Interactive Aquarium Cancún. As principais comodidades incluem um business center, registo de entrada rápido e registo de saída rápido. A estância conta com transporte de/para o aeroporto (disponível 24 horas) mediante uma sobretaxa e há estacionamento com motorista grátis no local.
10,0 Excelente
Prós: Tudo foi ótimo. A equipe incrível. Comida incrível. Serviço Incrível
Contras: Piscina e praia de entrada cheira Tapete molhado.
2,8 Medíocre
Contras: Eu tenho descriminated
10,0 Excelente
Prós: Serviço foi muito bom
8,0 Excelente
Prós: Ambiente global, funcionários simpáticos, ótima localização.
Contras: Nenhum
8,8 Excelente
Prós: Atendimento
10,0 Excelente
Prós: Everything
Contras: Nothing
2,5 Medíocre
Contras: This was the worst hotel stay Ive ever had! I didn't get new dental kit for the first two days of my stay, they told me later (after I came back to New York) that new ones will only be provided upon request. So I used the same toothbrush. But when I was about to brush my teeth the last night, the toothbrush was very odorous and smelly and had obvious yellow stains on it. It was apparently used to clean the toilet! I complained to the supervisor on duty who kept saying that there's no reason the housekeeper would do this and didn't offer any apologies to me at all. He promised to give me an explanation the next morning. I waited until 11 am and still didn't get any answer. Later the housekeeping director and another supervisor came to talk to me and promised to write me as soon as possible since I was checking out that day at 12 pm. When I got back to New York, I received an email the next day saying that everything the housekeeper did was up to the Marriott standard, without any explanation about how the investigation was conducted (I took a photo of the toothbrush and left the stained toothbrush for them to investigate) and how my toothbrush was odorous and stained. I replied to the email and have got no response for over two weeks. I continued to pursue the case and finally got an email saying they have investigated the incident and were completely sure the toothbrush was not used to clean the toilet without providing a convincing explanation. I demanded to know the investigation procedure and they said the information is confidential. I made it clear to them I was not seeking monetary compensation in case they might think I'm making this up. But Im not happy with the this result. My trip was completely ruined by the tainted toothbrush, and I left Cancun feeling very upset. This is not how a five-star treats its guests and handles incidents like this. Marriott was implicated in similar scandals.
10,0 Excelente
Prós: Everything
10,0 Excelente
Prós: I don’t know where to begin. This hotel went above and beyond to meet All my needs. I went to relax and was able to do just that. Especially with my view and great room. Get the club 91 package it’s amazing and worth every penny. If you’re looking to party this is not the hotel for you as there isn’t much entertainment. If you’re going for pure bliss you won’t be disappointed
Contras: Loved everything, I didn’t want to leave
8,8 Excelente
Prós: Beautiful and huge pool area! Great location with nice view. Nice breakfast buffet. Good WiFi
Contras: Some elevators didn’t work ATM did not work Sometimes suboptimal smell from humidity in the rooms Breakfast room was small so that there were long wait times when outside area was closed
9,5 Excelente
Prós: Atendimento, estrutura e praia
Contras: Água morna na piscina
10,0 Excelente
Prós: Our first time in this hotel and we really loved everything. Location was perfect and service was awesome. Food in general was good with lots of options.
Contras: The fact that because of the seaweed on the beach we couldn't get in the water at all, although we understand it wasn't the hotel's fault.
10,0 Excelente
Prós: The food, the pool area, the cleanness, the staff and the property is beautiful
Contras: Nothing
10,0 Excelente
Prós: Conforto Exclusividade Ótimo serviço Hotel lindo lindo lindo!
10,0 Excelente
Prós: Pool, beach, room, staff; all great
Contras: There are really only hotel and high end places to eat nearby, so basically forced to have higher cost options on food all the time.
10,0 Excelente
Prós: Everything
Contras: Elevators were hard to find
Beach Palace - Cancún - Quarto
9
9,1 Excelente (1 934 avaliações)
439 €+
Visão geral Avaliações
Este hotel está situado na zona de lazer de Cancun, apenas a uma curta distância do centro da cidade, onde se encontram inúmeros restaurantes, lojas e locais de diversão noturna. No exterior do hotel, encontram-se ligações à rede de transportes público. Este alojamento conta com um total de 410 quartos e apresenta diversas instalações internas. Os confortáveis quartos dispõem de casa de banho e estão bem equipados com todas as comodidades para garantir uma estadia agradável. Na área exterior, os hóspedes podem desfrutar de uma piscina e relaxar num terraço. Os adeptos de desporto poderão usufruir do centro de fitness e campos de ténis.
8,0 Excelente
Prós: Os funcionários foram simpáticos e o serviço foi rápido, entregaram o serviço de quarto/delivery muito rápido. A piscina era boa, a praia era ótima, exceto por algumas algas. A massagem foi excelente, a melhor que eu tive em um longo tempo! A comida no buffet era boa, não experimentei nenhuma especialidade dos restaurantes. Adorei a cafeteria na praia que servia café e lanches. O café é muito bom, quente ou frio, nem precisa de açúcar. O sorvete é muito gostoso e suave, como um gelato.
Contras: O clube infantil precisa de uma área melhor e não é muito bom para crianças mais velhas. Meu filho de 6 anos não tinha muito o que fazer, só jogar videogames. Além das bebidas básicas, margaritas, rum, coca, podia ter bebidas melhores, tem bebidas melhores nos restaurantes.
6,2 Bom
Prós: Beach location
Contras: We had hard time finding vegetarian food, we had two beds were full size, not comfortable for party of 4, were able to get only one extra portable bed.
7,5 Bom
Prós: Overall, a good place to stay. Plenty of tourists with families. A little old facility but well maintained.
8,8 Excelente
Prós: The Room was great! Beds were super comfortable. The kids loved the little kids center. Beach was clean and beautiful!! And the scents in the lobby is sooooo wonderful, I just loved walking through the doors.
Contras: This was our first vaca with our kids (9,6). We typically stay at the Sun Palace (kid free) so the difference there was obvious. The restaurants were so busy that the wait time would be over an hour. So we ended up eating room service just about every meal except breakfast.
10,0 Excelente
Prós: Everything, will go to the same hotel when I go back.
Contras: Nothing liked everything
2,0 Medíocre
Prós: Beach.
Contras: False advertising about amenities and all inclusive package. Credits at the hotel is a scam. Horrible service by some of the staff.
10,0 Excelente
Prós: Palace Resorts are always an enjoyable experience
Contras: No
The Ritz-Carlton Cancun - Cancún - Edifício
10
9,1 Excelente (1 819 avaliações)
429 €+
Visão geral Avaliações
Com uma estadia The Ritz-Carlton, Cancun em Cancún (Zona Hotelera), ficará a 5 minutos de carro de Aquaworld e de Interactive Aquarium Cancún. As principais comodidades incluem um business center, aluguer de limusinas e jornais grátis no lobby. Planeia um evento em Cancún? Esta estância dispõe de uma área total de 27000 metros quadrados para eventos, onde se incluem um centro de conferências. A estância conta com transporte de/para o aeroporto (disponível 24 horas) mediante uma sobretaxa e há estacionamento limitado no local.
10,0 Excelente
Prós: Serviço excelente e incomparável. Uma atmosfera muito acolhedora e aconchegante.
7,1 Bom
Prós: Limpo Silencioso Localização
Contras: Spa não é do padrão 5 estrelas Opções limitadas no jantar
10,0 Excelente
Prós: A recepção
10,0 Excelente
Prós: We Love this property and everyone is super nice! The breakfast buffet and beach food service is wonderful! We typically spend all day at the beach...its absolutely Beautiful!!
Contras: The only thing I didn't like was the crazy amount of seaweed...but I know the Ritz has no control over that! :) But they usually do a great job of keeping the beaches clean....there was just so much this trip.
9,3 Excelente
Prós: Limpeza, localização e funcionários muito atenciosos.
Contras: Preços de comidas e bebidas muito elevados. Falta de recreação e animação na piscina.
10,0 Excelente
Prós: loved everything. lovely experience
10,0 Excelente
Prós: Lugar lindo, fomos super bem tratados
Contras: Bebidas são caras
10,0 Excelente
Prós: Excellent service. Everyone one was friendly and attentive.
Contras: There were a lot of seaweed on the shore. Aside from that everything was perfect.
10,0 Excelente
Prós: The whole team are the kindest and attention people that I had ever seen in a luxury hotel
Contras: Nothing. It was absolutely perfect.
9,3 Excelente
Prós: Cleanliness anf staff friendliness
Contras: The expensive cost of mesls
10,0 Excelente
Prós: Every thing really . The location , the rooms , the cleanliness , the service , the dedicated staff especially at the beach and pool areas , the comfort and the ambiance in general .
Contras: Claiming that the hotel is crowded ,They tried to give me lower floors room though I did not book the lower floors ! I was upset at the beginning as I do not like the noise from the pool but they immediately moved me to the 7the and 5th floors . Seaweed was not a problem at all during our stay as the hotel was taking a great care in cleaning the beaches regularly and the problem was minimal that it didn’t affect our swimming or beach activities .
9,3 Excelente
Prós: The hotel has a very nice breakfast. It is right on the beach. Great location. Two outdoor pools. Cabanas on the beach and attentive wait staff.
9,5 Excelente
Prós: I felt house keeping and cleanliness was excellent Concierge was very informative The hotel was luxury
9,5 Excelente
Prós: Food was amazing. Staff attentive, all round great stay as usual
10,0 Excelente
Prós: The hotel, staff, top service around premices.
Contras: The beach. Always waves and wind a part of sea wead... if you go for the beach you can forget it...
Royal Service at Paradisus Cancun - Cancún - Edifício
11
9,1 Excelente (1 053 avaliações)
396 €+
Visão geral Avaliações
Este luxuoso hotel está localizado em Hotel Zone / Zona Hotelera. Os clientes poderão encontrar o aeroporto a 18. 0 km. Estão disponíveis, no Royal Service By Paradisus Cancun 138 quartos de hóspedes para conveniência dos hóspedes. O Royal Service By Paradisus Cancun sofreu renovações em 2012. A ligação Wi-Fi à internet está disponível nas áreas públicas. Além disso, as instalações fornecem um serviço de receção durante todo o dia. Os visitantes não serão incomodados durante a sua estadia, uma vez que não são permitidos animais de estimação neste imóvel. Os hóspedes podem usufruir do estacionamento. Todos os hóspedes que ficam neste imóvel irão apreciar verdadeiramente as instalações de restauração do mesmo, uma vez que estas servem diversos tipos de pratos e bebidas. Os clientes podem relaxar e rejuvenescer nas instalações de bem-estar do imóvel. Reserva-se o direito ao Royal Service By Paradisus Cancun de cobrar uma taxa por alguns destes serviços.
10,0 Excelente
Prós: Cama bastante macia e confortável, ótima vista para o mar, tudo muito limpo e organizado.
10,0 Excelente
Prós: My stay here was way beyond my expectations. Since I was a kid I wanted to stay in this hotel because it was appearing in some telenovelas that were widely popular in my country. I had amazing experience, everything was spectacular, from check in to rooms, food, view.
8,0 Excelente
Prós: Funcionários atenciosos, educados e prestativos, sistema all inclusive bom, com bebidas de qualidade, a localização é boa, a praia é ótima, com boas instalações, porém o mar é agitado, principalmente para crianças, as piscinas são ótimas, limpas e grandes. Restaurantes com muitas opções no menu e boa qualidade. Os quartos são grandes e confortáveis.
Contras: Os restaurantes temáticos deixam a desejar na decoração, então não são bem temáticos, o “brasileiro e argentino” de carnes, estão muito longe do nosso churrasco, muito mesmo, o pior disparado, os demais são legais. Ficamos com a impressão de que há poucos funcionários, eles se desdobram para dar um bom atendimento, principalmente os garçons. As apresentações a noite deixam a desejar, não há lugar apropriado, sem conforto (poucas cadeiras) e elas ocorrem ao redor da piscina, ficam longe do público (aqui a nota seria 5).
10,0 Excelente
Prós: The royal service is amazing. Was perfect
8,8 Excelente
Prós: The staff was great!
Contras: That our room didn’t have a jacuzzi tub
8,8 Excelente
Prós: O quarto é excelente e o atendimento dos funcionários e muito simpático e cordial. O Royal service com disponibilidade de um mordomo é uma excelente opção para quem quer comodidade total. Amenidades do quarto e Mini bar muito bons. O cappuccino de feijão do restaurante mexicano Mole é delicioso. Destaque especial para a mordomo Rossana, a melhor mordomo que qualquer hóspede pode ter. Todos os garçons e bartender são atenciosos e cordiais. O garçom Gabriel e cozinheiro Bartolo fizeram do nosso último jantar uma comemoração mais que especial, nos serviram uma sobremesa surpreendente. O show "girl power" no Avenue Bar foi muito bom, o melhor show de todos. Por fim, a praia é maravilhosa!!!
Contras: O lounge do royal service estava em obra e montaram um espaço pequeno e improvisado para oferecer o serviço. Porém a oferta de alimentos e bebidas neste espaço improvisado foi aquém do padrão. As opções eram as mesmas diariamente. Bebidas (drinks e sucos) com sabor artificial. Pouca opção de canais em inglês. Não há uma campainha no quarto. Poderia ter mais sinalização pelos corredores, para facilitar o acesso às áreas. Não há Bali beds na praia, e isto é uma comodidade que quem paga caro quer ter. O restaurante informal Lá Palapa é muito bom pois aproveita a vista para a praia, e a comida e de boa qualidade, porém nota-se uma certa despadronizacao no preparo dos pratos; um dia e servido de um jeito, no dia seguinte de outro. Faltou música nos ambientes do Royal service.
Hard Rock Hotel Cancun - Cancún - Quarto
12
9,0 Excelente (4 917 avaliações)
435 €+
Visão geral Avaliações
Descontos progressivos: quanto antes reservar, maior o desconto que irá ganhar. Válido para reservas com check-in até Julho de 2020. O Hard Rock Hotel Cancún conta com de incríveis 2 piscinas, programa de entretenimento e atividades e 6 excelentes restaurantes, como o The Market (buffet), Zen (comida asiática) e o Frida (mexicano). Ainda há 7 bares e serviço de quarto disponível 24 horas. À beira-mar, o hotel está localizado na região na famosa Zona Hotelera de fácil acesso a todas as principais atrações de Cancún e do centro de bares, restaurantes e lojas. Em todos os quartos está disponível TV via satélite, ar-condicionado, Wi-Fi grátis, banheira de hidromassagem,e amenidades exclusivas no banheiro. Entre os serviços do Hard Rock estão spa, academia, salão de beleza e loja de presentes. As crianças dispõem de parque aquático, enquanto os adolescentes conta com salão de jogos. O Hard Rock Cancún Hotel encontra-se a 6 km da boate Coco Bongo e a 76 km do parque temático Xcaret. O sítio arqueológico está a 1h30 de carro do resort.
8,0 Excelente
Prós: Estadia amigável all inclusive w 24 serviço de quarto hora
Contras: O fato de que fomos informados com vista para o mar mas não garantida ... o extra de 30 % cobrados para serviços com pontos resort
10,0 Excelente
Prós: Comida, o spa e a piscina
9,3 Excelente
Prós: Quarto ótimo, valeu muito a pena ficarmos no piso Rock Royalt porque a área exclusiva e a sacada são ótimas e também a área da praia com sofás na areia... Os restaurantes são excelentes e os funcionários do Frida são muito simpáticos. Café da manhã e almoço bem servidos.
Contras: Na penúltima diária, não repuseram o frigobar. Percebi uma economia na reposição também das amenidades de banhos. A sacada do rock royalty não foi limpa todos os dias e as toalhas de praia não foram repostas nas cadeiras do quarto diariamente. Não tinham roupões no quarto, apesar de termos solicitado ao atendente. Não gostamos da pressão para a “ reunião” sobre fidelidade com clube. Foi difícil cancelarmos.
10,0 Excelente
Prós: Ambiente , limpeza...restaurantes
Contras: Tivemos problema com um garçom mal educado e sobre uma tequila q não estava disponível...mas logo fizeram a compra....porém mantive nota alta pois os gerentes tiveram a preocupação de controlar o problema... A falta de cardápio nos bares... tiveram problemas com telefone e nao funcionou por uns 3 dias, impossibilitando o serviço de quarto
10,0 Excelente
Prós: Everything
Contras: Nothing
10,0 Excelente
Prós: Ótimo
Contras: Tudo bom
4,5 Razoável
Prós: Boa localização
Contras: O telefone do quarto não funcionou por 3 dias Sobremesa ruim Sem serviço de quarto porque o telefone não funcionava Precisei trocar de quarto pq o ar jorrava água No outro quarto muito cheiro de mofo Roupas de camas e toalhas com cheiro ruim Ar condicionado rangendo a noite inteira
10,0 Excelente
Prós: Ambiente limpo, climatizado, funcionário alegres e competentes, comida de excelente qualidade, tudo perfeito
10,0 Excelente
Prós: Great hotel! Everything was perfect-- very good food, comfortable bed, big shower, tv and ac worked great. The pool is super fun and the bar inside it had great coctailes. Could'nt ask for more
10,0 Excelente
Prós: The staff, the hotel and the view
8,8 Excelente
Prós: Hotel com excelente localização, bem no centro da zona hoteleira, restaurantes muito bons, padrão Hard rock de layout. Quartos com tamanho bom, banheira e amenidades. Pacote rock royalty com US$ 2.000 de crédito para passeios ajudou bastante, pois os passeios na região tem um valor bem considerável.
Contras: As bebidas de marca (Absolut, Jose Cuervo, etc) não são servidas por padrão, tem que solicitar para o pessoal do bar, senão eles sempre usam as marcas locais. E uma coisa que achamos horrível é a preferência pelos clientes que são sócios. 2x ocorreu de termos um guarda-sol e estarmos na piscina, e o pessoal de apoio da piscina ia lá e tirava nosso guarda-sol para colocar para algum sócio que pediu. Sem cabimento algum, tinha que ficar se preocupando se iam retirar o guarda-sol. Acredito que falta espaço na piscina para todos, pois o hotel estava longe de estar cheio e não tinham nem cadeiras e nem guarda-sois disponíveis.
9,5 Excelente
Prós: Excellent Staff Great Food
Contras: Nothing
8,8 Excelente
Prós: Comida, bebida e entretenimento (atividades) perfeitos. Estrutura do hotel e disposição das acomodações, restaurantes, recepção, piscina também ótimos!
Contras: Praia suja de algas (mês de maio). Despreparo de alguns garçons em prover informações (má vontade em entender suas solicitações) e atendimento.
10,0 Excelente
Prós: Entretenimento durante o dia inteiro. Funcionários atenciosos.
Contras: Apresentação do Legendary durante uma manha inteira.
Marriott Cancun Resort - Cancún - Edifício
13
9,0 Excelente (4 094 avaliações)
197 €+
Visão geral Avaliações
Com uma estadia Marriott Cancun Resort em Cancún (Zona Hotelera), ficará a 5 minutos de carro de Aquaworld e de Interactive Aquarium Cancún. As principais comodidades incluem um business center, registo de entrada rápido e registo de saída rápido. Há estacionamento grátis no local.
10,0 Excelente
Prós: Grande lobby e quartos. A comida era boa e caro. Foram bem conservado. A equipe foram profissional e cortês.
Contras: Nada
9,4 Excelente
Prós: Funcionários simpáticos, praia bonita, piscina e banheira de hidromassagem espaçosas
10,0 Excelente
Contras: Eu adorei. Comentários ruins.
8,8 Excelente
Prós: Eu realmente gostei de tudo!
Contras: Sem máquina de café nos quartos
7,0 Bom
Prós: Cama confortável. Praia. Café-da-manhã piscina
Contras: Anunciado como tudo incluído, mas não é. Os lotes de construção no nível superior
10,0 Excelente
Prós: Comfortable bed and direct access to the beach.
9,5 Excelente
Prós: Cleanliness, location and friendly staff
10,0 Excelente
Prós: I loved the place from the time we got in customer service was a 10+ My room was clean like twice a day and one of the nights we came to a beautiful bed full of Rose petals. My husband and I were on our honey moon that we never had when we got married 33 years ago. Thank you Marriot and to Roxana our room expert. I will comeback for sure
Contras: Everything was perfect
10,0 Excelente
Prós: Great location and the staff is amazing! The lobby was under construction during our stay but it didn't affect us! We would stay there again!!
Contras: I liked everything about it! I can't wait to go back and see the new modern looking lobby!
10,0 Excelente
Prós: Everything excellent service
9,5 Excelente
Prós: The ocean view and breakfast buffet was the best part of the property.
Contras: I didn’t like how the housekeeper kept unlocking the screen door to my balcony after I kept locking it. Also I didn’t like how they barely put alcohol in my drinks that I kept ordering. All of my drinks that I purchased were all watered down.
10,0 Excelente
Prós: Everything was great!
10,0 Excelente
Prós: I was absolutely blown away with the service from this hotel. The rooms are clean and always touched up a FEW TIMES in the day :) , we had a good view- slightly facing the ocean, but it also had the walk out to the ocean
Contras: The two things I wasn't happy about was the additional fee at the hotel that I was not informed about in advance. And they did not have all inclusive breakfast.
9,5 Excelente
Prós: The property was under construction and although the access to my room was detoured, the trouble was insignificant as the staff and service I received was impeccable!
Contras: What I did not like about the property was the beach. The sand was harsh, we had to look out for peddlers walking up to us causing us not to enjoy the water, and the beach was filled with sea weed. In addition, I did not appreciate the pool chairs and side tables not cleaned off. For instance, there were dried coffee/juice spills on the lounge chairs and food particles that we had to clean off prior to placing towels down.
2,5 Medíocre
Prós: The hotel is very very dirty; we lived here for three days, the bed sheet makes both of us allergy to some first substance on the bed; the whole business trip is tollally ruined
Contras: Dirty dirty dirty very dirty; also facilities is very old, the elevator; both of them are broken; you have clime up the stair; and when the allergy happened; the staff are not helpful at all
10,0 Excelente
Prós: Excellent facilities; from the welcoming outside the doors, to the appeal and greate taste for decor and quality of structures. Food was not only with great variety, but taste, presentation and flavor was just beyond perfect!!!
Contras: The construction and remodeling was not appealing and definitely did take some of the glamour and appealing. Maybe it should give a warning for clients that construction and renovation is taking place.
7,5 Bom
Prós: Location
Contras: There was no sleeper in the room....towels were pretty old ...not much variety in the food and over priced.....they were doing some renovation work in this high season which was very noisy ....lift was not working one day without any prior notice
The Royal Sands - Cancún - Edifício
14
9,0 Excelente (4 089 avaliações)
264 €+
Visão geral Avaliações
ARRIVALS sábado. 7 noites de estadia. Se você está de férias com a família, escapadela romântica para dois, ou uma fuga com os amigos, o Royal relaxamento é o que você vai encontrar no The Royal Sands. E não vamos esquecer as comodidades no local; uma semana não é simplesmente tempo suficiente para provar todas. Há piscinas para adultos e crianças, um spa de serviço completo, um centro de fitness, praia, terraço e serviço de massagem villa, campos de ténis com iluminação artificial para jogos à noite, dois restaurantes e um snack-bar, para citar apenas alguns. Como um benefício adicional, os hóspedes têm acesso a amenidades em todos os nossos resorts reais na área de Cancun, com um serviço de transporte gratuito entre eles. A linda villa acomoda 6 pessoas e tem uma cozinha completa e duas varandas. SERVIÇOS DE VILA Capacidade: 6 Quarto principal com uma cama king size Quarto de hóspedes com 2 camas de casal TV tela plana, sistema de som e DVD Cozinha totalmente equipada Banheiros com vaidade fora do banheiro / chuveiro Terraço e varanda Sala de jantar e sala de estar com 2 camas Murphy simples Walk-in closets com cofres Ar condicionado central Serviço de limpeza diário (exceto domingos)  O calendário VRBO ajuda a fornecer disponibilidade instantânea e cotação de preços estimada. No entanto, porque a disponibilidade e as taxas variam de dia para dia e hora a hora, o recurso de calendário e recurso cotação instantânea nem sempre é 100% exato. Informamos que se um cartão de crédito não doméstico for usado para reservar uma locação de férias, taxas adicionais podem ser devidas no momento do pagamento, incluindo uma taxa adicional de 2% no cartão de crédito. Concierge Realty facilita aluguel de férias. Quaisquer problemas com o serviço do resort, acomodações, instalações físicas, comodidades, etc; são de responsabilidade direta do desenvolvedor / resort e devem ser tratados pelo resort, não pelo Concierge Realty. As fotos são aprovadas pelo desenvolvedor e, portanto, são consideradas como sendo realmente representativas do resort e das acomodações. Qualquer variação da foto e da propriedade ou instalações reais não são intencionais. Qualquer interrupção incluindo, mas não limitado a renovação, comodidade não disponível, mudança na decoração, etc. durante a estadia, seja conhecida pelo resort antes da reserva, ocorrendo durante a estadia ou anunciada após a confirmação, é uma questão estritamente entre o hóspede e o resort e não merecem uma acusação de propaganda enganosa ou violação de ética. Observe que as fotos mostradas são representativas das villas do resort e que um tipo de exibição específico não está implícito nem prometido em virtude das imagens exibidas. As categorias de vistas específicas devem ser tratadas com o agente de locação e serão garantidas como categoria de visualização no contrato de locação e na confirmação do resort. Questões relacionadas à visualização dentro da categoria de visualização garantida devem ser tratadas com o resort e representantes, uma vez que a Concierge Realty facilita o aluguel de vivendas e não é responsável pela colocação ou visualização da moradia uma vez que a reserva tenha sido confirmada. Observe que as fotos mostradas são representativas das villas do resort e que um tipo de exibição específico não está implícito nem prometido em virtude das imagens exibidas. As categorias de vistas específicas devem ser tratadas com o agente de locação e serão garantidas como categoria de visualização no contrato de locação e na confirmação do resort. Questões relacionadas à visualização dentro da categoria de visualização garantida devem ser tratadas com o resort e representantes, uma vez que a Concierge Realty facilita o aluguel de vivendas e não é responsável pela colocação ou visualização da moradia uma vez que a reserva tenha sido confirmada.
9,5 Excelente
Contras: Não todos, mas a maioria dos garçons atendem com qualidade ou agilidade somente se você der gorjeta.
10,0 Excelente
Prós: De tudo! Resort 5 estrelas com localização excelente, comida fantástica com qualidade e quantidade, staff incansável, simpático e prestável! Uma menção especial ao Pedro e ao Emmanuele no bar da piscina- sempre com um sorriso, simpáticos, prestáveis, incansaveis! Ao pessoal da cozinha do bar da piscina, trabalham sem parar das 10h as 18h, com bastante qualidade. O quarto sempre limpo! a limpeza era realizada sempre que iamos ao pequeno almoço pelo Senhor Natálio e quando voltavamos estava já tudo arrumado e limpo!! A possibilidade de ir jantar a restaurantes de outros hoteis da cadeia é excelente- comida à carta, com bastante qualidade e sabor, estando incluido no tudo incluído! E transporte sempre garantido, mesmo estando o autocarro cheio, o hotel disponibiliza táxis, assumindo o hotel as despesas. Recomendamos o Hacienda Sisal- comida mexicana e buffet de tacos à 3a feira (bem atendidos pelo Willbert), El conquistador e o Capitans Cove. Superou bastante as nossas expectativas! Um abraço ao Pedro, ao Emmanuel, Natálio, Willbert e pessoal da cozinha do bar da piscina. Voltaremos!!!
Contras: Apenas sugiro colocarem mais fruta nas refeições
10,0 Excelente
Prós: The pool, restaurants and facilities are really nice
Contras: We had no problems or issues
9,5 Excelente
Prós: Mesmo não ficando em quartos de frente pro mar, qualquer quarto, quando sair na sacada, tem uma vista incrível para o mar. Tudo perfeito
Contras: Bebidas alcoólicas. Se você é super fã de bebidas alcoólicas como eu, apreciador de bons drinks.. no México em si é difícil encontrar bebidas alcoólicas boas. Falando do hotel, até agora só consegui tomar 2 drinks preparados por um garçom ( QUE ERA UM AMOR DE PESSOA) que foram bons. Os outros, eram aguados, só tinham gelo, quase sem sabor nenhum e quase Zero álcool.
9,5 Excelente
Prós: All the services in the hotel are comfortable and perfect.
8,3 Excelente
Prós: Being right on the beach. Food was pretty good at each restaurant.
Contras: We didn’t read the small print that said your room might get changed if you stay over on a Saturday night. So we didn’t want to chance that and opted for a change at check-in to a room you don’t have the chance being bumped out of. The problem was we reserved a one bedroom junior suite, but we ended up in a regular hotel room with a mini-fridge and a toaster and a VERY small balcony.
10,0 Excelente
Prós: It was VERY clean and it was better than the pictures. We weren’t expecting the rooms to be as big as they were and the view and balcony were great! I would recommend .
Contras: The food wasn’t the best but we went to the sister restaurants and they were very good and they were all included . Also the Char Hut wasn’t bad.
6,8 Bom
Prós: We paid for all inclusive, but they didn't give us anything for two days we had to call them to put sodas in the refrigerator they said its stocked with 4 sodas, 6 waters, 4 beers and you go to designated restaurants that you have a limited choices. you'll get charged if its not on their inclusive, never heard that before.
Contras: The second location that was given on the 5th floor was old and out dated, the workers would gather in the hallway in the mornings and converse at top of their voices, someone is always telling them to sssh. When you order breakfast it took at least an 1hour to get it to you and if you order pancakes even when you tell them to bring the syrup no syrup and you have to wait another 1 hour before you get it. Everything is cold by then. No paper towels.
5,0 Razoável
Prós: Beach was awesome
Contras: All inclusive was not worth the money. Food was terrible and selection was sub par. Every time you visited the buffet they required that you leave your room card with the waiter. Speciality restaurants not on site & food was awful.
10,0 Excelente
Prós: Everything was excellent about this hotel, however we have the most enjoyed the food. The hotel offers great services. The staff is very friendly and helpful and they smile all the time. The beach is being cleaned every day for seaweed.
Contras: Nothing
10,0 Excelente
Prós: Very clean and staff are very kind!
Contras: Have to sign the bill every time.
8,8 Excelente
Prós: Da facilidade de poder usar os outros restaurantes da rede Royal
Contras: Nada
Hyatt Zilara Cancun - Adults Only - Cancún - Edifício
15
9,0 Excelente (3 469 avaliações)
495 €+
Visão geral Avaliações
Este hotel de adultos fica no centro da célebre zona de hotéis de Cancun, perto dos melhores centros comerciais, restaurantes, e vida noturna que a cidade oferece, e a apenas 15 minutos da baixa. As instalações incluem um café, bar, cabeleireiro, sala de TV, salas de conferências, Wi-Fi, e serviço de lavandaria (taxa adicional). Tudo isto, combinado com a excelente localização, tornam este hotel ideal para negócios, e lazer.
10,0 Excelente
Prós: A equipe foi muito simpática e atenciosa. Lindo resort.
10,0 Excelente
Prós: Tudo é perfeito !!
10,0 Excelente
Prós: Tudo foi perfeito, não faltava nada no hotel. Tinha todos os detalhes necessários. Que estadia excelente!
10,0 Excelente
Prós: Bela vista da praia ao lado da piscina Quarto confortável com uma vista espectacular da piscina e praia Funcionários simpáticos!
Contras: Ótima comida se você adora frutos do mar. Se não, você talvez não goste das outras opções disponíveis. Precisam acrescentar tostadas ao cardápio de café da manhã!
10,0 Excelente
Prós: Serviço maravilhoso! Praia muito limpa! comida muito boa! Ótimos quartos! Amamos a área "somente para adultos"! No geral, férias perfeitas!!
Contras: Nada que não tenha gostado!
8,8 Excelente
Prós: Nós gostamos da comida boa e o serviço foi excelente
Contras: Não tinha um bar noturno, nem nada para fazer após as 21 h. Poucas opções de restaurantes para jantar
10,0 Excelente
Prós: Melhor na strip
9,7 Excelente
Prós: As massagens no spa foram incríveis!!
7,7 Bom
Prós: Comida e equipe boas
Contras: Quarto com duas camas separadas. Desconfortável
8,8 Excelente
Prós: 레스토랑 어디든 다 맛있고 친절했습니다 수영장이 넓어 이용에 불편이 없었고 만들어주는 칵테일, 마가리따 모두 만족스러웠습니다. 룸서비스 한번 시켰는데 플랫팅 맘에 들었고 따뜻하게 먹을 수 있어 뷔페에서 먹는것보다 더욱 만족스러웠습니다.
10,0 Excelente
Contras: As necessidades a longo noite entretenimento horas.
9,7 Excelente
Prós: As comodidades são fantásticas e a equipe é incrivelmente acolhedora. As refeições foram excelentes e cada pedido foi atendido prontamente e rapidamente. Eu recomendo este Hyatt!! O detalhe de ser exclusivo para adultos o torna único e torna o ambiente mais sereno e relaxante para adultos ou solteiros que querem relaxar e descontrair.
8,8 Excelente
Prós: Staff was wonderful. Everyone was very nice and helpful. Property was very clean, everything felt well maintained and the room was spotless. For an all inclusive the food was surprisingly good, breakfast at pelicans was great and we never had an issue waiting for a table at any of the restaurants
Contras: A movie was being shot during the entirety of our stay which caused the beach to be mostly covered by the movie set. The hotel did not alert us in advance or tell us when we even got to the hotel and checked in. We were inconvenienced during our whole stay, having to stay out of the way and having restricted beach and ocean access. They also told us they only served alcohol 11am to 11pm but then that didn’t end up being totally right. Don’t stay here if you want a very lively nightlife, it all shuts down by 1130pm.
9,5 Excelente
Prós: O hotel é impecável!! Vale cada centavo!! Funcionários excelentes, muito bem treinados.
Contras: Nada que não tenha gostado
10,0 Excelente
Prós: I loved everything about this hotel, I am picky I grow up in the grounds of a wonderful all inclusive compliments to my mother’s job....Thanks Mom. So it’s hard to impress me....and I am impressed......Thanks guys....I will be back.
Contras: -
10,0 Excelente
Prós: Everyone was amazing ! The food was delicious , we had a lot of variety to choose from. The drinks were great , they had top shelf drinks that you can just request for . The staff was professional and very attentive. I am beyond pleased and happy.
Contras: Everything was perfect , the only down side was that they were filming a movie on site so I feel Like I didn't get to fully appreciate the resorts lobby area .
8,3 Excelente
Prós: Restaurants, pool
Contras: Jacuzzi not working and light problem. Poor quality of free alcoholic beverage. Very hot opened reception. Arrived at 2am, keys didn't work and I had to change 3 times to an other bedroom.
10,0 Excelente
Prós: This is great hotel! I had one of the best vacation in my life. Cancun is great too!
10,0 Excelente
Prós: This resort was incredible. Exceeded our expectations. Couldn’t have picked a better resort
Contras: I wish the pool was open later
10,0 Excelente
Prós: When you enter the place is amazing beautiful from when you walk in. Staff very nice and helpful. Food was amazing we tried to eat in all restaurants but didnt stay for too long. They have night entertainment which is pleasing to watch. By 5ish the sun starts setting due the building covering so get your tan on early.
Contras: Check in is exactly at 3. We got in really early and had to wait. Im sure if it wasnt busy they would have been able to check us in early but that was the only bad thing. Bathrooms do need to be updated. It was a bit confusing when it came to operating the shower.
8,3 Excelente
Prós: Huge place. Even though they were completely booked the hotel never looked crowded. Staff was amazing! Pool party was also lit! The food was okay. My wife and I stay in the swim up suite and again it was amazing!!
Contras: Other than the hotel manager telling me she going to call the cops on me. Everything was okay.
10,0 Excelente
Prós: Everything was fantastic.
10,0 Excelente
Prós: Amazing staff, wonderful facility, Great food!! Will go back again!!
6,3 Bom
Contras: We had booked our stay for four nights looking for a relaxing getaway. The first morning we walked into the lobby we could not move-there were people everywhere, cameras, cameramen. The entire lobby and central bar was off limits to the guests at the resort. This went on from 6:30 am until bedtime. We had no clue what was going on, and had to ask someone at the hotel who then told us they were filming a movie there. We were not told this when we checked into our room the day before. We could not access the front door, front desk or enjoy the lobby's seating and the main bar. We were very inconvenienced for the entire day and had to walk around the outskirts of the resort to get from the pool to the restaurant. On our last two days, they moved the filming of the movie to the beach and resort's pool. We were not allowed to use half of the pool and they occupied a good portion of the cabanas that were there for guests whom paid to stay at this place. We have to sacrifice our comfort for the movie. There were people everywhere, moving furniture around by the pool while we were trying to swim. If I had known this prior to my trip, I would not have stayed here, as it wasn't as relaxing as a vacation should be!!! I spoke to the staff about this and they offered a free upgrade next time I come. Unfortunately I would not spend the money to come back, so therefore that is useless to me. They did not offer ANY compensation for the money we spent only to be inconvenienced by the movie crew and props and loud noises all over the resort. I find it very unprofessional that we were not made aware of this prior to coming on our trip or even at check-in, nor were any of the other guests.
Visão geral Avaliações
Com uma estadia The Westin Lagunamar Ocean Resort Villas, Cancun em Cancún (Zona Hotelera), ficará a alguns passos de Interactive Aquarium Cancún e a 3 minuto(s) a pé de Centro Comercial La Isla. As principais comodidades incluem um business center, um serviço de limpeza a seco e uma receção aberta 24 horas. A estância conta com transporte de/para o aeroporto (disponível 24 horas) mediante uma sobretaxa e há estacionamento com motorista grátis no local.
5,4 Razoável
Prós: Mar e piscina são bons
Contras: Comunicação ruim Muitas promessas vazias Sofá-cama desconfortável. A minha filha teve que dormir no chão Vista de uma palmeira e não da praia Nenhuma ajuda para estender a estadia
6,8 Bom
Prós: Perto de um shopping. A uma curta caminhada até um shopping turístico
Contras: A comida é boa, mas demora muito tempo. às vezes demorava mais de 40 minutos após a encomenda.
8,0 Excelente
Prós: Quarto incrível e piscinas. a praia foi o melhor
Contras: Não autenticidade suficiente
10,0 Excelente
Prós: A mesma equipe todos os anos, muito amigáveis. Bela praia e piscina! A localização é ótima. Eu adoro ter lavadora e secadora no quarto. Nós já reservamos o nosso retorno!
Contras: Adorei tudo!
10,0 Excelente
Prós: Alicia o nosso concierge pessoal foi grau A.
Contras: Não sempre reservar com getaroom.com. Eles são um enorme embuste.
9,0 Excelente
Prós: Good location. Nice views.
Contras: The beach is full of sea weed and there is a lot of random people selling random items that would approach our seats on the beach while sitting on the hotel's beach.
10,0 Excelente
Prós: Josue for the beach service is the best. Beautiful hotel and location
9,3 Excelente
Prós: Housekeeping staff and frontdesk staff was attentive and kind. Pools are great as is access to the beach.
Contras: Waiters from bars around the pool were very rude and unattentive. Our room had a small kitchen, but it was too tiny. More importantly, in-house dining offer and groceries for sale at the hotel store were outrageously overpriced, e.g. a bag of Ruffles priced USD 1.50 at a nearby supermarket was priced USD 5.00 at the hotel store; then, during the friday evening's "lobster festival" at the hotel 1 lobster tail was priced USD 70.00, the same amount that Lorenzillo's -the best restaurant in town, specializing in lobster and having a wonderful location with a great view of the bay area- charges for a whole 2-pound lobster. I felt that, more than obtaining a reasonable margin on additional sales to existing guests while providing them with a good offer, the hotel was trying to take advantage of us.
8,0 Excelente
Prós: The staff are the ultimate in helpful, friendly, English-speaking people. They are a notch higher than any other hotel I've stayed at in Mexico.
Contras: CHILDREN! This is a child-friendly hotel, with activities for kids, games for kids, babysitting for kids, half-price for kids, and the result is the place is overrun with kids! Everywhere I turned, rampant, noisy kids. Don't go in summer. Kills the mood.
9,5 Excelente
Prós: Very nice property location, good amenities, clean, some staff are accommodating but too much sales talk at the concierge and waiter Henry was rude about asking for tip when he did not serve at all!
Contras: The sales pressure at the concierge and the staff that were money hungry for tips but didn't do anything to deserve getting a tip
9,0 Excelente
Prós: The setting. It delivered on expectations for a beach vacation with pools, jacuzzi, and of course being beachfront
Contras: That their restaurants/bars did not accept cash (pesos or dollars)
9,5 Excelente
Prós: very nice rooms and quiet
2,5 Medíocre
Prós: Atendimento foi horrível.
7,0 Bom
Prós: The beach and views
Contras: The restaurant there was a bug in my coffee food was kinda expensive
9,5 Excelente
Prós: comfortable, friendly staff, clean
Contras: needed more night life
10,0 Excelente
Prós: Everything that you need is here or in walking distance. Beautiful ocean views, excellent buffet at the Oceana. Daily activities.The grounds were VERY well kept.
Contras: Nothing. The staff were amazingly gracious.
10,0 Excelente
Prós: -perfect location (near shopping area with many restaurant) -the beach was awesome -big swimming pool and not crowded with views to seaside -the room has everything you need ( stove, washing and drying machine ,microwave,blender,,,,etc) Toilet big and clean with bathtub
Contras: -Check in 16:00 is too late -Check out 10:00 to early

Os melhores hotéis em Cancún perto de Centro de Convenciones de Cancún

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Hyatt Ziva Cancun - Cancún - Quarto
1
9,2 Excelente (6 043 avaliações)
539 €+
Avaliações
10,0 Excelente
Prós: A equipe, estabelecimento, serviços e paisagem são surpreendentes
10,0 Excelente
Prós: The staff were very attentive to our needs especially the bellboy, who took very good care of us from beginning to end, the food was fantastic, the shows were great, the place was beautiful!
Contras: Absolutely nothing, would go back again, in a heartbeat!!!
9,5 Excelente
Prós: Localização fantástica, quartos super bem arrumados e limpos. Praia linda e bem cuidada bem na frente.
10,0 Excelente
Prós: O café da manhã é excelente, o almoço perfeito, com muitas variedades e o atendimento de todos os funcionários é excelente e cordial.
8,8 Excelente
Prós: Ar condicionado excelente ! Camas ótimas ! Comida muito boa ! Os garçons da piscina são excelentes ! Show !!
Contras: Podem melhorar o atendimento dos garçons no restaurante principal !!
10,0 Excelente
Prós: What didn’t we like. Literally everything is perfect.
10,0 Excelente
Prós: Everything was awesome and gorgeous! Very friendly and cheerful staff, a great variety of tasty food and drinks, everyday activities and shows. Special thank to butler Carmen for everything! Absolutely recommend this hotel!
10,0 Excelente
Prós: The location, views, service, cleanliness and the pools
Contras: Very less Vegetarian options for breakfast, lunch and dinner
9,5 Excelente
Prós: Everything is just great. The restaurants are tasty, the room is big and satisfying. There are dolphins right outside.
Contras: The pool is so big, but still there are like 7 cabanas (that some people don’t let go for the entire day) and 30-40 chairs. This hotel contains like 2-3 thousand people so...
10,0 Excelente
Prós: Everything was great the food , staff, room etc...Great choice .
Contras: Nothing
9,3 Excelente
Prós: I love the architecture and landscape of the resort. I also love that there was ample amount of covered seating, at the beach and pool deck. I appreciate the assistance and convenience this resort provides in facilitating excursions. Tubing was a blast! The Swedish massage by Azucena was the best massage ever, per my wife. Sofia was an excellent masseuse, as well. Moongate (Asian restaurant) was ranked #1, in comparison to others, on site.
Contras: The photo pricing needs to be comparable to nearby photographers. The $310 cost for 20 prints that are comparable in quality of photos taken, with an IPhone, is outrageous. Since this is my 3rd visit, I was expecting some improvement in the food quality and a courtesy upgrade to larger suites, in the Club Tower.
9,5 Excelente
Prós: We loved the pools, the SPA, the restaurants, the bars, the crew who works with passion in the hotel! The room view to the beach is like a dream! The hotel is really nice! We recomends it! The hotel is very very near of CocoBongo and others places to enjoy the night.
Contras: They dont have a late checkout courtesy to honeymoon couple, thats sad :( Well the room have a lot of noise, we taken a room in the 8 floor, in “The Club Lounge” and all the nights and mornings we heared a lot of noise, like a party in the other rooms
10,0 Excelente
Prós: Location,views,accessible, personal treat you like a king
Contras: -
Grand Fiesta Americana Coral Beach Cancun - Cancún - Edifício
2
9,2 Excelente (3 435 avaliações)
310 €+
Visão geral Avaliações
Com uma estadia Grand Fiesta Americana Coral Beach Cancun em Cancún (Zona Hotelera), ficará a alguns passos de Playa Fórum e de Playa Caracol. As principais comodidades incluem um business center, registo de entrada rápido e registo de saída rápido. A estância conta com transporte do hotel para o aeroporto (disponível 24 horas) mediante uma sobretaxa e há estacionamento com motorista grátis no local.
10,0 Excelente
Prós: Tudo nele era requintado !! Eu levei o meu marido para seu aniversário de 40 anos. O serviço foi perfeito em todos os sentidos. As pessoas são muito gentis e acolhedoras. O mar era lindo ... relaxante, perfeição total !!
Contras: Nada !!
8,0 Excelente
Contras: Nenhum serviço de transporte
8,8 Excelente
Prós: A equipe foi excelente, muito atenciosa e prestativa e a maioria bilíngue. Estávamos lá em março e o tempo estava ótimo, mas a praia fica na sombra logo no início da tarde. Tivemos que nos manter em movimento ao redor da piscina para ficar no sol. Felizmente o resort não estava cheio, por isso não foi um problema. Nós não comemos no buffet, mas pedimos do cardápio e a comida era muito boa.
8,0 Excelente
Prós: Ótima praia, mas começa a ficar estranho às 15h. Funcionários simpáticos. Restaurante Basilic incrível. Saquinhos de chá e café no quarto são cobrados como se fossem itens do frigobar. Você tem que pagar para usar a academia e o spa, mesmo o quarto em que eu fiquei ter custado $ 500 por noite!
10,0 Excelente
Prós: A localização era ótima, a 5 minutos a pé da área do Coco Bongo mas ainda tranquila. O serviço foi perfeito, a equipe foi muito agradável e sempre nos perguntava se precisávamos de algo. A praia do hotel é incrível e muito confortável para ir à área da piscina. O quarto era perfeito, limpo, confortável.
Contras: Água e café no quarto não deveriam ter custo extra.
10,0 Excelente
Prós: O serviço é perfeito.
8,0 Excelente
Prós: Boas piscinas e acesso à praia
Contras: Tudo custava extra, nada estava incluso, restrições de comida/bebida de fora
10,0 Excelente
Prós: Adorei a localização. A equipe foi maravilhoso especialmente a caminhada até o bar. O buffet de pequeno-almoço foi excelente.
10,0 Excelente
Prós: No geral, a localização foi excelente, perto de clubes noturnos. As piscinas eram incríveis, para não mencionar a equipe que foi maravilhosa. A praia era limpa e de fácil acesso, as piscinas eram bem mantidas e limpas. O quarto era limpo, o WIFI funcionou no meu quarto, mas o sinal era melhor na recepção.
Contras: Sem informações sobre os três restaurantes no local, nenhum menu nem sequer uma menção. O frigobar no quarto era bom, mas caro.
6,3 Bom
Contras: Nada estava incluído . Gastei 1600 dólares de alimentação
6,0 Bom
Prós: It is a beautiful property, but the seaweed infestation emits an awful smell and the beach was closed. I bought this reservation on your site based on your advertisement that it was an all-inclusive reservation. IT WAS NOT!!! I felt totally misled.
Contras: The smell and that the staff was not very helpful when I explained how we bought an all-inclusive package.
9,5 Excelente
Prós: The staff, location
Contras: Expensive restaurants, annoying membership seminars
9,5 Excelente
Prós: The club
9,5 Excelente
Prós: Cordialidade e atenção dos funcionários para com os hóspedes em todos os detalhes.
Contras: Praia com algas não permitiu desfrutar todo o potencial do hotel.
10,0 Excelente
Prós: This is a great hotel with very friendly staff. They make you feel important from the moment you walk in. If you go to eat in the resort your room will be cleaned again wile you eat. They have 24hr room service at very reasonable prices. There spa is top notch. The beach view is breath taking.
Contras: It is hard to find something that we didn’t like but if there is something, it would be that the breakfast wasn’t included in the price witch is included in similar hotels.
9,3 Excelente
Prós: The hotel was beautiful with many amenities and good restaurants to choose from. The pool was very nice and staff there were great! Our room was very nice, ocean view, roomy and comfortable! Unfortunately we didn't stay long enough to enjoy all they had to offer.
Contras: We didn't like be solicited by one of the staff members immediately after checking in. We were pressured to give some of our time to hear a presentation on joining their member club which was only supposed to last 45 minutes and would be done during breakfast. It ended up being 1 1/2 hours and the presentation was done after breakfast. We also found out that the members program was also a scam when we researched after leaving the presentation. Thank goodness we knew not to jump into signing up for something with out research plus we were not there to waste time on joining some type of time share. So unfortunately that put a bad feeling on the hotel with us.
10,0 Excelente
Prós: We love Everything.Specially Lizbeth in front desk she made us happier.She upgraded us because we are in honeymoon.Because of her great welcome we extended 7 days. I recommend this hotel
Contras: Nothing
10,0 Excelente
Prós: Adoramos tudo! Foram dias maravilhosos e uma atenção impressionante aos hóspedes
9,3 Excelente
Prós: piscina limpa , quartos espaçosos, cama confortável
Contras: kids club so deixa crianças acima de 3 anos entrar ,não pode trazer comida de fora pra dentro do hotel
10,0 Excelente
Prós: Hotel excelente! Quarto espaçoso com uma linda vista para o mar. Café da manhã de primeira qualidade! Ótimas opções de restaurantes! As crianças adoraram o Kids club e o spa é espetacular! Hotel tranquilo e agradável! Ficamos extremamente satisfeitos!
Contras: O mar infelizmente estava com muito sargaço, mas a culpa não é do hotel.
9,3 Excelente
Prós: The hotel was lovely! Went to the spa and got a relaxing massage (it includes the 10 step hydrotherapy) while my friend hit the gym. We both loved our experience (jet skiing, lounging around the pool).
Contras: The only thing that was a bit pricey was the breakfast buffet (not worth it if you’re stuffed after 3 pancakes) but the choice and variety of food was amazing
Aloft Cancun - Cancún - Edifício
3
8,6 Excelente (2 886 avaliações)
106 €+
Visão geral Avaliações
Com uma estadia Aloft Cancun em Cancún (Zona Hotelera), ficará a alguns passos de Centro de Congressos de Cancún e a 3 minuto(s) a pé de Playa Caracol. As principais comodidades incluem registo de entrada rápido, registo de saída rápido e jornais grátis no lobby. Planeia um evento em Cancún? Este hotel dispõe de uma área total de 34 metros quadrados para eventos, onde se incluem uma sala de reuniões. Há estacionamento com motorista grátis no local.
10,0 Excelente
Prós: Excelente equipe atenções
Contras: Não há toalhas para a praia.
10,0 Excelente
Prós: Bem localizado na área turística de Cancín . A apenas alguns minutos da praia. Excelente atenção e educação. todos foram atenciosos e simpáticos. Quarto amplo com comodidades que incluem academia e sauna. O buffet de café da manhã foi incrível e eles oferecem um estacionamento com manobrista de cortesia. Gostaria de voltar a qualquer hora.
10,0 Excelente
Prós: Bem localizado na área turística de Cancún . A apenas alguns minutos da praia. Excelente atenção e educação. todos foram atenciosos e simpáticos. Quarto amplo com comodidades que incluem academia e sauna. O buffet de café da manhã foi incrível e eles oferecem um estacionamento com manobrista de cortesia. Gostaria de voltar a qualquer hora.
9,7 Excelente
Contras: Água quente foi para dentro e para fora
4,0 Razoável
Prós: Localização
Contras: Onde devo começar
10,0 Excelente
Prós: Surpreendente serviço! Eles foram tão gentis e respeitosa.
9,5 Excelente
Prós: Aloft was a great stay. I came for my birthday with my best friend and it was perfect for the few days we were there. For the price you can't beat it. The staff were extremely nice and helpful. Check in process was easy had no issues at all. The room was small but standard. Two double beds and a restroom. The door to the restroom is a sliding door but that didn't bother us. There are no balconies but the windows still provide a great view of the beach. The beach access is literally right across the street. The public beach area was small but was still a good place to visit. The ultramar boat is also next to the public beach access and was about $20 round trip to catch the ferry to Isla Mujeres. Once on the island you can visit the beach and rent golf carts to explore the island. BRING CASH. There is a supermarket right next door and all of the night clubs and restaurants are in walking distance (2-5 minutes max). We thought about adding the all inclusive for $48 each but decided not to after we witnessed a couple being forced to pay for food after they had paid for all inclusive. The food at the breakfast buffet was just ok and the drinks were definitely watered down. If you can manage your expectations then you shouldn't be disappointed. The rooftop pool was nice and we were able to play our music by connecting our phones to the blue tooth speaker. I did mention to just about every staff member that it was my birthday but there was no room upgrade or small gift or surprise provided. But I did see the bellhop taking a birthday bouquet up to another room. So I guess they pick and choose who they would like to offer it to. Overall an ok stay especially if you're on a budget.
Contras: Breakfast.
8,0 Excelente
Prós: Location
Contras: Nothing
10,0 Excelente
Prós: Lovely staff....very friendly and helpful. Great location. I would definitely stay there again.
9,3 Excelente
Prós: The bed! The AC! The stuff is really great and the location. Breakfast is very rich too
Contras: Need to have a bag in the garbage .also more light in the room
8,8 Excelente
Prós: O hotel tem quarto espaçoso, cama confortável e bom chuveiro. É uma boa opção para quem quer ficar em um hotel bem localizado, pretende fazer muitos passeios e por isso acha melhor não optar por um resort, que teria diárias mais caras. Gostei da experiência, voltaria.
7,0 Bom
Prós: A localização é simplesmente perfeita. O hotel está bem no meio da zona hoteleira, dá pra ir a pé ao supermercado, casa de câmbio, restaurantes e até ao Coco Bongo. O preço da estadia foi bastante honesto. Ótimo custo-benefício!
Contras: As condições de manutenção e limpeza não foram as melhores. Havia uma tomada do quarto que não funcionava e as paredes estavam sujas. Os funcionários foram um pouco frios ao tratar conosco. Achei o café da manhã caro (13 dólares por pessoa).
8,3 Excelente
Prós: This hotel was the perfect place to spend the night after touring the Yucatan before our flight home. The vibe is fun and youthful, without trying too hard, and it was still completely quiet and peaceful at night. The 'partial view' was still stunning and offered a full window over the sea, and beds were comfortable and clean. The facilities were top-notch- the rooftop pool was huge and never busy, with plenty of loungers and day beds available and spare pool towels, and the pool table and free computers in the lobby were handy. The location was ideal, because it's just across the street from a cute public beach, and it was totally seaweed-free as it faces north.
Contras: Our shower didn't drain well at all, and we had some disappointing cocktails at the downstairs bar- none of the staff seemed to know how to make them or have sufficient ingredients.
9,3 Excelente
Prós: The staff was great as usual
Contras: Room 509 looked run down. There was black marks on the walls Not sure if they are scuff marks or what. Other than that the room was fine. Was surprised to see this.
10,0 Excelente
Prós: Great location. Across the street from supermarket and across the street from public access to beach. Outstanding value for convenient location, clean rooms, and accommodating service. Best price for value as long as you don't need private beach access.
7,0 Bom
Prós: Very close to ICC convention center
Contras: Swimming pool is too small
9,5 Excelente
Prós: A localização.
Contras: Equipe poderia ser mais sociável.
8,0 Excelente
Prós: Good value for the money
Krystal Cancun - Cancún - Quarto
4
7,8 Bom (6 124 avaliações)
154 €+
Visão geral Avaliações
Com uma estadia Krystal Cancun em Cancún (Zona Hotelera), ficará a 5 minutos de carro de Interactive Aquarium Cancún e de Centro Comercial La Isla. As principais comodidades incluem um business center, jornais grátis no lobby e um serviço de limpeza a seco. Há estacionamento com motorista grátis no local.
8,0 Excelente
Contras: Toalhas não passa por vezes
10,0 Excelente
Prós: Localização, Localização, localização! Amei o Waterfront, a vista, o serviço. Hugo, nosso barman foi amigável e fez o mais saboroso mojito! Eu recomendaria para Krystal fam & amigos. Polegares para cima !!!!
10,0 Excelente
Contras: Ruído de clubes
4,0 Razoável
Prós: De frente para a praia, era lindo. Pessoal da limpeza era trabalhador e gentil.
Contras: Tive que trocar de quarto por causa de um problema com o wifi. Não ajudaram. Chuveiro estava quebrado. Paredes muito finas.
9,4 Excelente
Prós: A vista era INCRÍVEL! A equipe era muito agradável, bem e não tivemos problemas ao solicitar um novo quarto.
Contras: O barulho devido à boate ao lado, mas nossa visita foi durante as férias da primavera, então pode ser mais barulhento nessa época.
2,0 Medíocre
Prós: Nada de uma verdadeira lixeira
Contras: Tudo. Explodem esta lixeira ASAP
8,8 Excelente
Prós: I love our room with the ocean view! Perfect location, near the party area, the hotel is good and the staff are nice!
Contras: Pillows were smelly
10,0 Excelente
Prós: The property was beautiful had a nice beach front view staff was very polite
8,8 Excelente
Prós: The view is amazing
Contras: Staff could have communicated a little more but overall a great stay
3,8 Medíocre
Prós: Good beach location. Rich variety of fruits on the breakfast.
Contras: the cleanliness of the room is below average, the water in the shower did not drain and poured even with a very low water pressure. Hotel pictures do not matching the reality
6,3 Bom
Prós: Location and comfort. Access to the beach. The concierge is really nice and helpful and also Luani at the front desk was amazing and really helpful
Contras: Elevators dont function properly and are very slow. Cocroaches in our room on the 8th floor. Reception desk guys were very rude and unwilling to help until Luani came along and resolved our problem
8,0 Excelente
Prós: The location. The breakfast buffet was amazing. The outside area including the beach is always clean. The staff was great.
Contras: We had no water in the bathroom for a few hours during two days. The room is not well isolated and we could hear the people next door easily.
5,0 Razoável
Prós: Location
Contras: Jacuzzi closes at 8, pool closes at 10, gym opens at 8! Staff is rude and discourteous. The manager didn’t address the problems when raised. The bathroom shower barely sprinkled. Bathroom toilet paper was rough as sandpaper. Elevators malfunctioned all the time. Room key would stop working very now and then - happened three times during the stay.
4,3 Razoável
Prós: The day we visited to check in to the hotel the bellboys were great and amazing at their jobs
Contras: The front end staff was rude at the reception. We checked in to the room to realize they have bedbugs, as soon as I layed on bed i started itching. we had to complain about the cleanliness as well and got out of the hotel with in minutes. we then checked into jw marriot resort and spa
8,0 Excelente
Prós: The best thing about this hotel it's the pool
Contras: 1.Was put on a double bed room when I had booked a king size. Was not told about it at check in. They walked us to the room and we seen it was not what we booked. I informed them about it and was told there was no king size available to come tomorrow and check on availability. Was moved the next day but air conditioning had a problem. Was told they would fix it while we went to the beach. Came back late and realized they fixed the noise but air conditioning was still not blowing cold air. We stayed there cause we was tired and didn't feel like switching so late. It got too hot.Woke up cause of it. They send someone to fix the air again the next day...still didnt work. Finally, on our last night got switched to a perfect working room. Wish they would've done that since day one!
6,3 Bom
Prós: Localização e vista excelentes !
Contras: Solicitação de reparo no frigobar não Atendida, estava estragado, até checkout sem solução .
7,0 Bom
Prós: DA LOCALIZAÇÃO..
Contras: 1- ESCADARIA NA ENTRADA SEM RAMPA PARA SUBIR E PESSOAS PARA AUXILIAR NO TRANSPORTE DAS MALAS. 2-DEMORA NA RECEPÇÃO PARA UMA SIMPLES INFORMAÇÃO TER QUE ESPERAR MUITO TEMPO NA FILA.. 3-A GELADEIRA NÃO FUNCIONAVA SÓ TROCADO APOS INÚMERAS RECLAMAÇÕES 3 DIAS DEPOIS. 4-O QUARTO RESERVADO E PAGO ERA SUPERIOR COM VISTA PARA O MAR (APTO 1163), SÓ QUE A VISTA ERA PARCIAL 5-MUITA DEMORA PARA SERVIR CAFE ( A MAQUINA ESTAVA QUEBRADA ) TODOS OS DIAS DE 20 A 30 MINUTOS E DEPOIS DE MUITA INSISTÊNCIA. 6-CHECK IN DIA 17/07 E CHECK OUT 24/07 (7 PERNOITE)
9,5 Excelente
Prós: O hotel é maravilhosos, bem localizado, próximo à várias atrações. O prédio é um tanto antigo, mas recém reformado, o que não trouxe nenhum problema. Possui várias opções de bares, restaurantes e lojas de lembrancinhas. A equipe super educada, fazem de tudo para agradar. Possui um mega café da manhã. Em 3 dias não conseguimos usufruir tudo que o hotel oferece.
Contras: Pontos de melhoria: banheiro fica todo molhado na hora do banho pois o box não fecha toda a área de banho; Possui poucas cadeiras de praia pelo numero de apartamentos. Sugiro disponibilizar mais cadeiras de praia e guarda sol.