hotéis em Cancún

hotéis em Cancún

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Informações úteis

Baixa estação junho
Época alta abril
  Preço médio (durante a semana): 185 €
  Preço médio (durante a semana): 174 €

mês mais barato para hospedagem

11%

redução esperada nos preços

época mais cara para hospedagem

57%

aumento esperado nos preços

(preço médio das últimas 2 semanas)

domingo - quinta

(durante a semana)

(preço médio das últimas 2 semanas)

sexta e sábado

(noite de fim de semana)

Perguntas frequentes sobre a reserva de um hotel em Cancún

Quanto custa um hotel económico em Cancún?
KAYAK utilizadores encontraram quartos duplos em Cancún a partir de 5 € nos últimos 3 dias. O preço médio é de 147 €.
Quando custa um hotel em Cancún para hoje à noite?
Nas últimas 72 horas, os utilizadores encontraram Cancún hotéis para hoje à noite desde 5 €. Também encontraram hotéis 3 estrelas desde 17 € e hotéis 4 estrelas desde 33 €.
Quando custa um hotel em Cancún para este fim de semana?
Nas últimas 72 horas, os utilizadores encontraram Cancún hotéis para este fim de semana desde 20 €. Também encontraram hotéis 3 estrelas desde 20 € e hotéis 4 estrelas desde 48 €.
Como encontro hotéis perto de mim?
Vê os nossos mapas de hotéis para encontrares os melhores hotéis perto de ti.

Onde ficar em Cancún?

A nossa ferramenta Heatmaps o ajuda a encontrar o lugar ideal para hospedar-se em Cancún, mostrando os hotéis mais próximos a atividades que lhe interessam

Os melhores hotéis em Cancún

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Nizuc Resort and Spa - Cancún - Quarto
1
9,3 Excelente (1 998 avaliações)
575 €+
Visão geral Avaliações
Com uma estadia Nizuc Resort and Spa em Cancún (Zona Hotelera), ficará a 5 minutos de carro de Playa Delfines e de Ruínas de El Rey. As principais comodidades incluem um business center, aluguer de limusinas e registo de entrada rápido. Planeia um evento em Cancún? Esta estância dispõe de uma área total de 765 metros quadrados para eventos, onde se incluem um centro de conferências. Há estacionamento grátis no local.
10,0 Excelente
Prós: Arquitetura
10,0 Excelente
Prós: Excellent construction and room design. Luxury rooms with all details finished 100% quality. Personal / Room services - makes your feel like a VIP without any intensions to get a TIP. they just want to provide and excellent service for your and thats it. Hence Management of the hotel made a perfect job with people trainings.
Contras: Nothing to doesn't like there.
Secrets The Vine Cancun Adults Only - Cancún - Quarto
2
9,2 Excelente (4 134 avaliações)
470 €+
Visão geral Avaliações
Apresentando vista do Mar do Caribe e para a Lagoa Nichupté, o AAA Four Diamond Secrets The Vine Cancun Resort & Spa está localizado na avenida Kukulkan Boulevard. Este hotel elegante dispõe de 6 restaurantes, 3 piscinas ao ar livre e um spa. Os quartos do Secrets The Vine Cancun Resort & Spa são espaçosos e possuem ar-condicionado, bem como decoração moderna e encantadora. Você vai encontrar TV de tela plana e base para iPod à sua disposição. Todas as acomodações têm vista do mar. O spa conta com saunas seca e a vapor. Você também pode desfrutar de hidroterapia e tratamentos de beleza, além de salão de beleza e academia. O The Vine desenvolveu um aplicativo exclusivo de conectividade gratuitamente à sua disposição. Com este aplicativo, você pode fazer chamadas e mensagens gratuitas ilimitadas ao redor do mundo a partir do seu próprio celular e tablet. Aproveite também para desfrutar de pratos internacionais no restaurante buffet do resort. As opções gourmet a lá carte incluem cozinha asiática de fusão, bem como opções italiana, mexicana, peruana e mediterrânea. As atividades locais incluem ciclismo, mergulho com cilindro e pesca submarina. O campo de golfe mais próximo fica a 10 minutos de carro.
9,7 Excelente
Prós: Tudo é top de linha.
Contras: A localização do quarto era horrível.
10,0 Excelente
Prós: Tudo foi incrível!
Contras: Nossa pia sobre fluiu em nosso segundo quarto
10,0 Excelente
Prós: Tudo foi além das nossas expectativas! Incrível! Um verdadeiro sonho! 100% recomendaria ele a alguém.
8,5 Excelente
Prós: Ótima Suíte Júnior Bela praia Excelente equipe
Contras: Eu pensaria 2 x se estivesse viajando sozinho. Este hotel é mais para casais e famílias.
8,0 Excelente
Prós: Boa comida
Contras: A equipe Darcel rude e muito pouco profissional
10,0 Excelente
Contras: Férias vendas campo Club.
10,0 Excelente
Prós: Adorei o hotel e os jardins. Praia perfeita. O serviço foi de primeira e atenderam todas as minhas necessidades. Tivemos um problema com o nosso quarto e resolveram isso em minutos. A comida é boa/ótima. Fiquei lá para um casamento com um grupo grande e nos divertimos muito sem nos preocupar com o mundo.
10,0 Excelente
Prós: Comida, praia, hotel, funcionários atenciosos.
Contras: A governanta roubou US$ 100. Não ligue amigável nos quartos
10,0 Excelente
Prós: O hotel era lindo. Tudo era tão limpo. Eles tinham um excelente serviço ao cliente. Eles antecipar suas necessidades e eles foram johnny no local. A equipe foi super amigável e muito feliz.
Contras: Nada a não gostaria.
3,1 Medíocre
Prós: As instalações eram boas.
Contras: Experiência terrível em geral. Trinquei meu dente com a comida do serviço de quarto e ninguém parecia se importar. A viagem toda foi um pesadelo.
10,0 Excelente
Prós: Gostei de tudo, a proximidade do aeroporto, a equipe amigável, buffet de café da manhã organizado com muita variedade, restaurantes deliciosos para escolher em todas as noites e uma bela piscina com borda infinita
10,0 Excelente
Prós: Melhor hotel em que já estive. Serviço de nível internacional. Definitivamente recomendo a qualquer um.
Contras: Tudo foi perfeito.
9,7 Excelente
Prós: The staff was excellent! Each team member, ranging from the pool staff to housekeeping, to activities were delightful. The property is very nice and our room was especially lovely... Roomy, clean with a great view.
Contras: You have to get up early to reserve your spot at the very crowded pool. It would also be nice if the restaurants took reservations. There is always a wait for the nicer restaurants.
8,5 Excelente
Prós: The rooms are gorgeous, the view is amazing, the amenities are great for a vacation getaway.
Contras: The food at the restaurants is really bad, plates are extremely small, food is poorly cooked and the service is also pretty bad. It’s a shame because the restaurants all are very nice and the hotel is beautiful.
10,0 Excelente
Prós: This place is amazing. We felt like royalty once we arrived. Amenities are top notch. Beautiful hotel with stunning views from all rooms. Food was delicious. Staff was friendly. Entertainment staff was awesome. Highly recommended. I would choose this hotel everytime I travel to Cancun.
Contras: There were a few ants in our room but that is probably normal for most places in Mexico. The try to stay on top of it. Wifi was unbelievably slow if not nonexistent. Try getting an international data plan that doesn't screw you on rates.
9,1 Excelente
Prós: It is top three resorts in Cancun easily.
Contras: There could be a shuttle service for guests who chose to pay upgrade for butler services in order to not have to use the not so great local taxis which pick you up at the hotel to get you around often with no air conditioner are these taxis.
8,8 Excelente
Prós: This hotel is beautiful! It's very modern, the staff is very friendly, the pools are great and the quality of food is amazing. Concierge were able to help me propose to my girlfriend and made the experience even more special than I expected. It was relaxing and romantic.
Contras: Being in Cancun, you will still experience the party at a minor level. It was a bit distracting and unrelaxing at times to hear clearly from our room the pool activities from the hotel next door till probably 1am on certain days. Also, the worst thing we experienced was the slow room service. No matter what time you would request it, it would take from 50 to 120 mins. I also had an accident with a juice that spilled inside my room, for which I had to wait over 1 hour for the cleaning services to arrive and take care of.
Le Blanc Spa Resort - Adults Only - Cancún - Quarto
3
9,2 Excelente (1 111 avaliações)
658 €+
Visão geral Avaliações
O premiado hotel de adultos Le Blanc Spa Palace é considerado um dos melhores hotéis do mundo. Puro luxo e elegância, com uma incrível localização, mais de 20.000 m2 entre o Mar das caraíbas e a Lagoa Nichupté, gozando de deslumbrantes vistas. O hotel oferece um excelente spa, vários restaurantes excecionais, e uma maravilhosa piscina com efeito de infinito, ideal para uma estadia inesquecível.
9,4 Excelente
Prós: A comida e o serviço
Contras: Foi reservado como de frente para o mar. Me deu a vista parcial para o mar. Caso contrário não é uma coisa ruim a dizer
9,4 Excelente
Prós: Unparalleled experience. The food is good, the facilities are well maintained and the amenities are fantastic
Contras: This is the second time I've been- it was much more crowded this visit I guess it's a popular time to come but I felt a slight decline in service. Everyone is exceptionally friendly but a few requests were missed- still the service is far superior here compared to anywhere else
9,1 Excelente
Prós: Everything
Contras: That even though I received a confirmation email from kayak that my reservation was nowhere in their system. Makes me not want to use kayak anymore. I was upset by it.
9,1 Excelente
Prós: Really lovely resort. We’ve been coming to Cancun for many years, but this is our first time staying at an all-inclusive. The blog does a terrific job. The food was plentiful and very good, and varied among five restaurants. The staff could not have been more friendly and helpful. The pool and beach area are clean and very nice. The fitness center and spa were first class.
Contras: Our suite was great, with big sliding doors opening to the beach and ocean. The only thing disappointing, was that it didn’t include a balcony to sit and relax with a drink at the end of the day. This was an architectural mistake. Also, the hotels surrounding Le Blanc are not as high-end as those surrounding our previous hotel, the JW Marriott. Not a big deal, but noticeable when going for a walk on the beach.
Iberostar Cancun - Cancún - Edifício
4
9,1 Excelente (8 221 avaliações)
332 €+
Visão geral Avaliações
Esta jóia arquitetónica está numa localização privilegiada, a minutos das principais atrações de Cancun. Este hotel dispõe de um centro de convenções e espaço exterior para eventos e actividades sociais. Conta com 5 restaurantes, um snack-bar, bar de desporto, sala de gelados, e bar de charutos. Por uma taxa extra, os hóspedes podem usar as salas de reuniões, o campo de golfe, planeamento de casamentos, spa e salão de beleza, serviço de baby-sitter, lavandaria, acesso à Internet e assistência médica 24 horas. Além do átrio com elevadores, também há um salão de cabeleireiro, e clube infantil.
10,0 Excelente
Prós: Beautiful Pool, beautiful beach, very friendly and talented staff, the food was great, drinks were great.
Contras: No top shelf alcohol choices.
10,0 Excelente
Prós: We were very pleased with every aspect our stay at the Iberostar Cancun.
Riu Palace Peninsula - Cancún - Edifício
5
9,1 Excelente (6 199 avaliações)
290 €+
Visão geral Avaliações
No centro de uma das zonas mais turísticas de Cancun, junto a uma praia de areia branca e águas turquesa, aguardam uma série de excelentes comodidades: piscinas, jacuzzi, solário, spa, ginásio, banho turco, e uma longa praia de águas tépidas. No hotel, há vários restaurantes temáticos e um buffet. Uma longa lista de actividades para toda a família: animação diária para todas as idades (Riuland para as crianças), golfe, campos de ténis, desportos aquáticos, e animação nocturna (espetáculos e música ao vivo) para os adultos.
10,0 Excelente
Prós: Tudo
10,0 Excelente
Prós: Serviço, comida, localização e entretenimento
10,0 Excelente
Prós: Restaurants were great food was fantastic the staff is very friendly I'm very helpful rooms were excellent and clean
Contras: There was nothing I do not like about this place
10,0 Excelente
Prós: Just about everything. If we needed something for the room it was taken of fast. Food was great in every restaurant we ate at even the buffets we very good.
Contras: Making reservations for the specialty restaurants several days ahead. We've stayed at Dreams resorts which didn't have this policy. The host just told us how long a wait we might have for a particular restaurant that evening and we came back when it was our turn.
5,7 Razoável
Prós: Aside from the staff who were all friendly and accommodating, nothing stood out. We have stayed at @ 10 different all-inclusive resorts in Cancun over the years. I will forget this one in little time.
Contras: 1.The noise. 2. The terribly average food; one person making omelettes and a long line to wait for food. 3. The lack of room bathrobes or slippers. 4. Bellman who do not bring in your luggage or take it to your room. 5 The constant pool party atmosphere. 3. The 3 empty beer bottles sitting in the same place in the stairwell for 4 days. 4. The small exercise room. 5 Staff does not set up umbrellas. 6. I must “exchange” a card token for a beach towel every day. 7. Locals selling EVERYTHING on the property beaches. Despite booking months in advance online getting a 1st floor room and heating everything outside - resort at capacity and no opportunity to move rooms. This is a place for a party - not for relaxation and quiet.
8,0 Excelente
Prós: The room was very nice and the cleanliness of the hotel was great.
Contras: The food was lacking but that is somewhat understood at a resort.
7,4 Bom
Prós: Great seating and overal service was wonderful....but....
Contras: i was sober. i was polite. yet the bartender on the second to and last day of my stay poured me a mojito with flat soda. beer that was half foam twice. tequila shot with no salt on rim as he did with previous customer. I was 1 of 3 people at the bar. I offended him somehow. all i was was nice and polite to him.
7,4 Bom
Prós: Clean, food at buffets very good. bartenders were great group of people. view and beach were wonderful.
Contras: Restaurants not so great, although buffets very good. In room bathroom water closets with louver on doors was odd. Nobody wants to hear their spouse going to the bathroom. Public rest rooms were very hot in water closets. Water / mini bar replacement did not happen everyday. Our room was not cleaned one day. Spa was ok, but no tour given to explain what other amenities were available in the spa. Massage table sqeeked so loudly, it was interruptive and distracting during the massage. Why you can't convert to US dollars in the lobby is beyond me.
Fiesta Americana Condesa Cancun - Cancún - Edifício
6
9,1 Excelente (5 883 avaliações)
376 €+
Avaliações
7,1 Bom
Prós: Boa piscina e bares. Quartos de conforto. Perto da praia.
Contras: Dicas equipe sempre wabt. Os quartos não são limpos. Nada a fazer à noite. Não colocar o suficiente alocohol nas bebidas. Baixa variaty de alimentos.
9,4 Excelente
Prós: A comida era incrível
Contras: Tempo compartilham vendedor são irritante
9,1 Excelente
Prós: A equipe mais mais simpática e prestativa que já conheci. Eles definitivamente fazer um esforço extra com um sorriso no rosto.
Contras: A comida foi uma decepção, e as bebidas não eram as melhores. Talvez seja bom ter mais variedade e qualidade. Vocês poderiam oferecer um upgrade com tudo incluído para oferecer opções melhores. O upgrade com tudo incluído teria fitas com cores diferentes e preço mais alto.
9,6 Excelente
Prós: Ótimo serviço, o melhor que eu já tive
Contras: Estou em uma clínica agora com todos os sintomas típicos do "México", mas a menos que seja de insetos desconhecidos no quarto, não é culpa deles de qualquer forma
10,0 Excelente
Prós: A comida era ótima bem como a localização. Excelentes serviços em todo o hotel.
Contras: As camas não eram muito confortáveis
4,0 Razoável
Prós: Por beach, bebidas gratuitas
Contras: A equipe foi rude. Quartos e restaurantes foram quentes e abafado. O serviço de atendimento ao cliente foi pobre.
10,0 Excelente
Prós: Exceptionally friendly service that was readily accessible for both english and spanish speakers. Nice variety of food. Facilities and grounds were well maintained. Very clean rooms with potable water in the room. Very large beach with a bar on the beach. Sea turtles laid eggs on the beach during our stay and we were able to release baby sea turtles into the ocean on one of the nights. Would definitely stay hear again in the future.
6,5 Bom
Contras: The hosted Víctor, he was very agressive whit us abouth the hotel rewards program
10,0 Excelente
Prós: We stayed last year and came back for more! The grounds are well maintained, the staff is friendly and willing to help. Are flight was cancelled and we were on hold with the airline for more than two hours. The concierge stayed with us the whole time and the hotel staff went out of there way to make sure we had accommodations for the night in the same room. We loved our poolside drink waiter who checked to make sure we had a full cocktail at all times. The poolside restaurant serves the best fish taco's and the overall food was wonderful. We didn't have a bad meal. We love the size of this property, not to big but just enough to keep you entertained. We will definitely be back next year.
7,1 Bom
Prós: The staff was very friendly. Besides their timeshare sales shpiel, they didn't try to up sell us or push us into any additional purchases. The restaurants on the property were really good; much better than other all inclusives we are familiar with.
Contras: Even though we were in an upgraded room, the new fixtures were already coming off of the walls. Some of the outlets weren't connected to anything. Also, there were millions of ants. They sprayed on our balcony and in the room while we were there. My husband and I were eaten up.
4,5 Razoável
Prós: It was ok. Nothing special. It was too expensive for the value. Staffs were helpful.
Contras: Old resort. Rooms were cold even I took one of the best ocean front room. The Lock didn't work. Door got stuck several times. To me it doesn't worth the money we spent
10,0 Excelente
Prós: Hotel staff were top notch. Bartending staff, especially Armando, Rudulfo & Carlos were great and really made our stay exceptional. All inclusive drink quality was better than expected and includes decent brands like Cabo, Hornitos, Barcardi, Jack, etc. By the second day, our drinks were made without having to ask as they remember your name and what you like to drink. Also appreciated that the lobby bar stays open til 1am, The Michael Jackson show that was preformed was better than the Cirque du Soleil M.J. tribute show that I saw back in the U.S. recently. Food was also fantastic. I especially enjoyed the Italian restaurant and the Ceviche bar out by the beach. Also enjoyed the poolside grilling that was done each day and the outdoor evening bar-b-que dinner served poolside. Pool itself was visually stunning with lots of tropical trees and plants. Pool bars were great to hang out at throughout the whole day. In my opinion, the rooms were clean, comfortable and seemed to have all you really needed. Ours was on first level with great view of pool and large lanai. I would without a doubt return to this property even over the other higher end property that I stayed at during the same trip to Cancun (Hyatt Zilara). Thank you Fiesta Americana Condesa and hope see you again next year.
Contras: I understand this is a family hotel, but kids should not be allowed to sit up at the bars. Several times, I saw children sometimes with and without their parents drinking non alcoholic drinks up at the pool/beach bars. Why some parents think this is ok, is beyond me. When I have my kid with me, I never allow him to sit at the bar.
Live Aqua Beach Resort Cancun - Cancún - Edifício
7
9,1 Excelente (2 991 avaliações)
506 €+
Avaliações
10,0 Excelente
Prós: Belíssima propriedade, comida deliciosa, excelente localização. Recomendo!
Contras: A equipe é agressivo a vender outros produtos
6,0 Bom
Prós: A comida não era boa, lugar poderia utilizar algumas actualizações
7,1 Bom
Prós: Nice grounds, although it looks likes its getting a little older. Staff was great, every single one of them Spa was great.
Contras: The food was bad. I kept on trying to give this place 2nd and 3rd chances to see if they had anything good. But I was constantly disappointed. It was edible, but far from good. The nail in the coffin is when we got a taco from the airport and it was better than all the food we had at this hotel. Room felt a little dirty, shower leaked, shower glass door had someone's name scratched into it.
10,0 Excelente
Prós: Very upscale beautiful resort. The best food, prepared elegantly. the nicest and most attentative staff you could ever meet. beautiful beaches and pool area. one of my favorite spots on this planet
Contras: that I couldn't stay longer
6,2 Bom
Prós: The hotel is suppossed to ve o e of the best in Cancun, but it is a great disapointment
10,0 Excelente
Prós: A great place, I met my kids there for some relaxing togetherness! The staff is friendly, helpful without being pushy. The place is clean, beautiful and laid back. People from all over the world to meet and enough food variety to keep you from getting bored.
Contras: This visit it wasn't too crowded but I've been there in the past where you have to stalk out your place at the pool. We went because we love the place and got a great deal through Kayak I couldn't afford it at regular price. I would love to get notification that Live Aqua wasn't crowded and had a deal going on - I'd be there again in a minute.
10,0 Excelente
Prós: The perfect hotel - paradise.
Contras: Hotel guests start "reserving" lounge chairs by the pool around 7am by leaving towels there; then they don't come back til much later. This is to be expected I guess, not an issue with the hotel itself. Just good to be aware of before you go.
10,0 Excelente
Prós: The pool is amazing and the swing bar and swim up bar are lovely features. The location on the beach is stunning and we never tired of the views across the infinity pool. The spa is very high spec and the therapists good. We would definitely go back and highly recommend Live Aqua Cancun.
Contras: The food was not always to the highest or consistent standard in all the restaurants compared to the luxurious style of the hotel. The pillows are uncomfortable. One of our rooms needed an upgrade in the bathroom.
9,1 Excelente
Prós: The pools are amazing, the grounds well kept and the staff are all friendly.
Contras: The aromatherapy is too strong in some places. Painting going on in the main lobby the day we left - left me with a BIG headache. We had to check out of our room at noon. Planned to grab a quick lunch before leaving but nothing available between 12-1 except room service and a couple of places outside in the 100+ temps.
5,4 Razoável
Prós: This place would’ve been a solid 3*value with a five star staff but that’ll leave noisy night club next-door ruined it for us
Contras: This place would’ve been a solid 3*value with a five star staff but that’ll leave noisy night club next-door ruined it for us
Beach Palace - Cancún - Quarto
8
9,1 Excelente (1 861 avaliações)
428 €+
Visão geral Avaliações
Este hotel está situado na zona de lazer de Cancun, apenas a uma curta distância do centro da cidade, onde se encontram inúmeros restaurantes, lojas e locais de diversão noturna. No exterior do hotel, encontram-se ligações à rede de transportes público. Este alojamento conta com um total de 410 quartos e apresenta diversas instalações internas. Os confortáveis quartos dispõem de casa de banho e estão bem equipados com todas as comodidades para garantir uma estadia agradável. Na área exterior, os hóspedes podem desfrutar de uma piscina e relaxar num terraço. Os adeptos de desporto poderão usufruir do centro de fitness e campos de ténis.
8,0 Excelente
Prós: Os funcionários foram simpáticos e o serviço foi rápido, entregaram o serviço de quarto/delivery muito rápido. A piscina era boa, a praia era ótima, exceto por algumas algas. A massagem foi excelente, a melhor que eu tive em um longo tempo! A comida no buffet era boa, não experimentei nenhuma especialidade dos restaurantes. Adorei a cafeteria na praia que servia café e lanches. O café é muito bom, quente ou frio, nem precisa de açúcar. O sorvete é muito gostoso e suave, como um gelato.
Contras: O clube infantil precisa de uma área melhor e não é muito bom para crianças mais velhas. Meu filho de 6 anos não tinha muito o que fazer, só jogar videogames. Além das bebidas básicas, margaritas, rum, coca, podia ter bebidas melhores, tem bebidas melhores nos restaurantes.
6,2 Bom
Prós: Beach location
Contras: We had hard time finding vegetarian food, we had two beds were full size, not comfortable for party of 4, were able to get only one extra portable bed.
The Ritz-Carlton Cancun - Cancún - Edifício
9
9,1 Excelente (1 734 avaliações)
419 €+
Visão geral Avaliações
Com uma estadia The Ritz-Carlton, Cancun em Cancún (Zona Hotelera), ficará a 5 minutos de carro de Aquaworld e de Interactive Aquarium Cancún. As principais comodidades incluem um business center, aluguer de limusinas e jornais grátis no lobby. Planeia um evento em Cancún? Esta estância dispõe de uma área total de 27000 metros quadrados para eventos, onde se incluem um centro de conferências. A estância conta com transporte de/para o aeroporto (disponível 24 horas) mediante uma sobretaxa e há estacionamento limitado no local.
10,0 Excelente
Prós: Serviço excelente e incomparável. Uma atmosfera muito acolhedora e aconchegante.
7,1 Bom
Prós: Limpo Silencioso Localização
Contras: Spa não é do padrão 5 estrelas Opções limitadas no jantar
10,0 Excelente
Prós: A recepção
10,0 Excelente
Prós: This resort has the best beach and pool service we've ever experienced.
Contras: The resort was hosting other large convention-type groups with some immature guests.
8,8 Excelente
Prós: Excellent service… Staff was truly attentive, professional, and welcoming. Facilities are excellent and well-maintained… Subtle elegance. Food is the best I've experience in Cancun over the years… Fantino is outstanding! Beach is great… good waves too.
Contras: Some things, with which we'd expect The Ritz-Carlton to do better… Major item: The bed, while clearly of "high quality", caused both of us to have noticeable back aching. Medium item: Fantino is perhaps one of the best restaurants in Mexico, and it delivered quite nicely. However, we ordered Carpaccio for our appetizer, and it was never delivered and never acknowledged. Minor item: The staff consistently failed to refill our Perrier sparkling water, even though attending to the other items during our meals. It's as if the water bottle were invisible! Minor item: Although the Ritz-Carlton does very well overall to provide "silence and darkness" for a good night's sleep, the thermostat in the room was noticeable in clicking on & off every few minutes.
9,3 Excelente
Prós: Great location in front of crystal blue and white sandy beaches. The staff is extremely professional and friendly. They will over extend them selfs to you. The food is also fantastic. The hotel had two 5 diamond restaurants that will knock your taste buds. I highly recommend this hotel.
Contras: Although we stayed in a renovated room I think the hotel needs to be updated specially in the common areas like the area passed the lobby.
9,7 Excelente
Prós: the bell boys, valet, Wait staff are incredibly attentive and very polite. The rooms are very clean and spacious. Overall the hotel has a very luxurious feel.
Contras: The front lobby staff can be a bit nicer, more welcoming and less grumpy-looking especially when being asked a question.
Sun Palace - Cancún - Edifício
10
9,1 Excelente (1 092 avaliações)
401 €+
Visão geral Avaliações
O luxuoso hotel Sun Palace para casais oferece uma exclusiva localização à beira-mar, a poucos minutos de carro das populares atrações de Cancun, e dispõe de alojamento de ponta, e excecionais instalações e comodidades. A poucos minutos, encontra-se o centro da cidade, onde os hóspedes poderão encontrar uma série de bares, restaurantes e vida noturna. Os hóspedes descobrirão excelente golfe nos clubes de golfe vizinhos. O hotel também goza de fácil acesso a deslumbrantes pontos arqueológicos Maias, e a uma série de desportos aquáticos.
10,0 Excelente
Prós: Tudo foi incrível desde o momento em que chegamos. A recepção recebe você com uma bebida refrescante, toalhas frias para se refrescar e uma flor para mim. A equipe do hotel é incrível, a comida é excelente e bebidas e a seleção de bebidas alcoólicas são ótimas e de alta qualidade. Se você está procurando uma viagem romântica, apenas para casais, sem filhos, este é um ótimo lugar. Ah sim, a praia é incrível também!!!
10,0 Excelente
Prós: The overall property was beautiful. The pools were great and we had a lot of fun playing pool volleyball everyday. The food was great and had enough options to never get bored. The service was wonderful and we are so glad we were able to get the upgrade to the Grand level room with Concierge through our Kayak booking!
10,0 Excelente
Prós: The Sun Palace is beautifully maintained by staff who seem truly happy to be working there and genuinely enjoy serving customers. The beach chairs are so comfortable (thick cushions), the towels are large, the showers are large with nice products provided. We loved the hot tub in the room. The location is ideal. It's at the quiet end of Cancun so there were no noise problems. The Thai restaurant has the best food on the property. The room service staff were fantastic!
Contras: The Mexican restaurant menu is neither Mexican nor tasty. I'm not sure what is happening there. The drinks on property are plentiful, but if you order anything other than a straight alcohol drink (martini), you will get mostly mix. Very weak.
10,0 Excelente
Prós: I spent my honeymoon here and it was amazing. The food is excellent and there's a lot of variety. Our room looking out on the beach was perfect and a fully stocked liquor cabinet was a nice surprise. The guest relations people helped us use the majority of our resort credit on excursions we loved.
Contras: I didn't like how the first thing you do after checking in is having to sit down with a guest relations person who tries to get you to attend a timeshare tour. We told them no outright and they didn't bother us about it again however.
Royal Service at Paradisus Cancun - Cancún - Edifício
11
9,1 Excelente (1 039 avaliações)
386 €+
Visão geral
Este luxuoso hotel está localizado em Hotel Zone / Zona Hotelera. Os clientes poderão encontrar o aeroporto a 18. 0 km. Estão disponíveis, no Royal Service By Paradisus Cancun 138 quartos de hóspedes para conveniência dos hóspedes. O Royal Service By Paradisus Cancun sofreu renovações em 2012. A ligação Wi-Fi à internet está disponível nas áreas públicas. Além disso, as instalações fornecem um serviço de receção durante todo o dia. Os visitantes não serão incomodados durante a sua estadia, uma vez que não são permitidos animais de estimação neste imóvel. Os hóspedes podem usufruir do estacionamento. Todos os hóspedes que ficam neste imóvel irão apreciar verdadeiramente as instalações de restauração do mesmo, uma vez que estas servem diversos tipos de pratos e bebidas. Os clientes podem relaxar e rejuvenescer nas instalações de bem-estar do imóvel. Reserva-se o direito ao Royal Service By Paradisus Cancun de cobrar uma taxa por alguns destes serviços.
Hard Rock Hotel Cancun - Cancún - Quarto
12
9,0 Excelente (4 413 avaliações)
425 €+
Visão geral Avaliações
**Todas as reservas feitas no mês de Junho de 2019 ganham um Jantar no Restaurante do hotel com um cardápio especial + café da manhã no quarto + garrafa de espumante + decoração do quarto com pétalas de rosa. Válido para viajar todo o ano de 2019** O Hard Rock Hotel Cancún conta com de incríveis 2 piscinas, programa de entretenimento e atividades e 6 excelentes restaurantes, como o The Market (buffet), Zen (comida asiática) e o Frida (mexicano). Ainda há 7 bares e serviço de quarto disponível 24 horas. À beira-mar, o hotel está localizado na região na famosa Zona Hotelera de fácil acesso a todas as principais atrações de Cancún e do centro de bares, restaurantes e lojas. Em todos os quartos está disponível TV via satélite, ar-condicionado, Wi-Fi grátis, banheira de hidromassagem,e amenidades exclusivas no banheiro. Entre os serviços do Hard Rock estão spa, academia, salão de beleza e loja de presentes. As crianças dispõem de parque aquático, enquanto os adolescentes conta com salão de jogos. O Hard Rock Cancún Hotel encontra-se a 6 km da boate Coco Bongo e a 76 km do parque temático Xcaret. O sítio arqueológico está a 1h30 de carro do resort.
8,0 Excelente
Prós: Estadia amigável all inclusive w 24 serviço de quarto hora
Contras: O fato de que fomos informados com vista para o mar mas não garantida ... o extra de 30 % cobrados para serviços com pontos resort
10,0 Excelente
Prós: Comida, o spa e a piscina
6,2 Bom
Prós: Pool snacks were very good, they also have some activities which are quite fun (pool foam party for example). Zen restaurant (Japanese/Asian) was very good, plus the service was always great.
Contras: In general terms it is a good hotel but expensive for what they actually offer, I wouldn't recommend it unless it was cheaper (for the same money you can go somewhere way better). The things I did´t like: - Hard Rock Hotels are no the same everywhere, we stayed at Panama Megapolis last year and was nicer, it had better rooms, facilities (eg: under water speaker in the pool) and service. - They host Weddings so you need to consider that large groups may be staying as well. In our case, the group staying was definitely NOT what I expected, besides being way too loud and quite drunk, they where rude, just consider that on the Wedding night some of the girls almost got into a fight with local hookers who where in the lobby bar (smash bar), after this, bar tenders kept on giving them alcohol which I think is unacceptable (toilets even ended up puked) (you need to consider that there were families with kids when this happened, plus, what are hookers doing in the lobby in the first place??).... Ok, we all wanna have fun, drink and laugh, but this isn't "college spring break"!! - Jetted pool is for "VIPs" only and not available for regular guests in the main pool area (the thing is that "VIPs" didn't use it much, so usually was available but "unreachable"). - It is a loud hotel, one night the Karaoke (held just by the pool) was on up until 2 am (my wife says it was until 4, but I fell asleep before she did xD). - In some places the service was not good, one night at smash bar it took me 15 minutes to get a dink (bar tenders where only looking for tips), next day I went down with all my 1 dollar bills and everything changed!!
8,0 Excelente
Prós: Fantastic staff!! Great food and lots of entertainment...
Contras: Our privacy lights were broken, it sounded like a construction site all night just outside our door...
9,1 Excelente
Prós: Wonderful service! many restaurant options within the hotel, entertainment at the pool, drinks at all times, nightclubs inside the hotel ... many entertainment options.
Contras: The main negative point is the smell of the bathroom drain. I stayed in a room on the 10th floor and decided to stay another day so they stay me on the 5th floor the smell is very unpleasant ... you have to take a shower and something by plugging the drain so that the odor does not go to the room. My friends were staying on the 3rd floor the odor was even worse!
10,0 Excelente
Prós: This all inclusive hotel offers everything. From your type of pillow you want to sleep on, if you want aromatherapy in the room, 4 types of liquor and mixers in room, to several dining options available on site. You literally never have to leave the resort unless you want to explore. I thought that with unlimited alcohol included that it would be crawling with drunk people, but everyone was the right type of pleasantly buzzed or totally sober. No puking anywhere that I saw. The staff had exceptional service that I have not found anywhere else. While you don't have to leave the hotel if you don't want to, there are lots of tours and excursions that you probably should look into if you have never visited the area before, and I definitely recommend a night out to It can be loud, and if you like your sleep, I recommend a room with the lagoon view for a quieter atmosphere.
Contras: It can be loud, and if you like your sleep, I recommend a room with the lagoon view for a quieter atmosphere.
4,8 Razoável
Prós: I liked that the hotel had everything easy to get to not a lot of walking around. Kid friendly
Contras: I checked in and didn't receive a special set up in my room like I had on my last visit. I also was not told about my resort credits and when I asked about them checking out they told me I had to use them that day. I was very upset because I could of used them the 3 days I was there. No one had told me about how many credits I had upon checking in.
Marriott Cancun Resort - Cancún - Edifício
13
9,0 Excelente (3 971 avaliações)
193 €+
Visão geral Avaliações
Com uma estadia Marriott Cancun Resort em Cancún (Zona Hotelera), ficará a 5 minutos de carro de Aquaworld e de Interactive Aquarium Cancún. As principais comodidades incluem um business center, registo de entrada rápido e registo de saída rápido. Há estacionamento grátis no local.
10,0 Excelente
Prós: Grande lobby e quartos. A comida era boa e caro. Foram bem conservado. A equipe foram profissional e cortês.
Contras: Nada
9,4 Excelente
Prós: Funcionários simpáticos, praia bonita, piscina e banheira de hidromassagem espaçosas
10,0 Excelente
Contras: Eu adorei. Comentários ruins.
8,8 Excelente
Prós: Eu realmente gostei de tudo!
Contras: Sem máquina de café nos quartos
7,0 Bom
Prós: Cama confortável. Praia. Café-da-manhã piscina
Contras: Anunciado como tudo incluído, mas não é. Os lotes de construção no nível superior
8,0 Excelente
Prós: Location was perfect. Guests were very polite.
Contras: What little money (pathetic amount) Marriott pays their employees and knowing that the employees are charged for what little food they eat on site. Cleaning staff was great, front desk very helpful. Tour operator was not helpful.
10,0 Excelente
Prós: Great beach Lots of beach chairs Good service Great beachfront views Big rooms with big balconies
Contras: Some better restaurant options--more authentic/local Outside breakfast dining option would have been nice Had a big balcony but some sun lounging chairs would have been nice
8,6 Excelente
Prós: Loved the location of the hotel right on the water. We were there at the end of September, so it wasn't too crowded. The hotel was absolutely beautiful with great seating if you want to have a nice chat over coffee with your friends, like I did. The rooms were very clean and housekeeping did a great job each day of restoring it back to new. The gym was great - I actually went every single day. Overall everything about this hotel was pretty great, especially for the price. The hotel is close to a bus line in order to access main parts of town, i.e. Market 28 and the nightlife. The Champion restaurant/bar that attaches to the hotel has good food and fun karaoke at night, and wasn't too crowded either.
Contras: There wasn't a lot of cheap food options nearby the hotel, which made it slightly difficult to stay on a budget (since we weren't all inclusive).
9,1 Excelente
Prós: Staff was friendly and very helpful; good location with bus stop right in front, and of course, right on the beautiful beach; several restaurants in the hotel
Contras: pool is pretty simple, not huge, (but still very nice)
9,4 Excelente
Prós: The rooms were clean, the facilities were great, and the service was incredible. Everyone we encountered was so nice, attentive, and helpful! There are tons of chairs on the beach and a good number with umbrellas for those who want shade. The staff at the beach bar were always so nice and fast. They will make sure you have everything you need for the whole day. Get the Ceviche -- it's great!
Contras: Check-in/Check-out were a bit rough. While the staff was still very friendly, both processes were veryyyy slow.
8,8 Excelente
Prós: I love the family oriented atmosphere.
Contras: The cleansing product used the smell is too strong and the bath tub can be a little cleaner and the light switch needs cleaning.
The Royal Sands - Cancún - Edifício
14
9,0 Excelente (3 950 avaliações)
258 €+
Visão geral Avaliações
ARRIVALS sábado. 7 noites de estadia. Se você está de férias com a família, escapadela romântica para dois, ou uma fuga com os amigos, o Royal relaxamento é o que você vai encontrar no The Royal Sands. E não vamos esquecer as comodidades no local; uma semana não é simplesmente tempo suficiente para provar todas. Há piscinas para adultos e crianças, um spa de serviço completo, um centro de fitness, praia, terraço e serviço de massagem villa, campos de ténis com iluminação artificial para jogos à noite, dois restaurantes e um snack-bar, para citar apenas alguns. Como um benefício adicional, os hóspedes têm acesso a amenidades em todos os nossos resorts reais na área de Cancun, com um serviço de transporte gratuito entre eles. A linda villa acomoda 6 pessoas e tem uma cozinha completa e duas varandas. SERVIÇOS DE VILA Capacidade: 6 Quarto principal com uma cama king size Quarto de hóspedes com 2 camas de casal TV tela plana, sistema de som e DVD Cozinha totalmente equipada Banheiros com vaidade fora do banheiro / chuveiro Terraço e varanda Sala de jantar e sala de estar com 2 camas Murphy simples Walk-in closets com cofres Ar condicionado central Serviço de limpeza diário (exceto domingos)  O calendário VRBO ajuda a fornecer disponibilidade instantânea e cotação de preços estimada. No entanto, porque a disponibilidade e as taxas variam de dia para dia e hora a hora, o recurso de calendário e recurso cotação instantânea nem sempre é 100% exato. Informamos que se um cartão de crédito não doméstico for usado para reservar uma locação de férias, taxas adicionais podem ser devidas no momento do pagamento, incluindo uma taxa adicional de 2% no cartão de crédito. Concierge Realty facilita aluguel de férias. Quaisquer problemas com o serviço do resort, acomodações, instalações físicas, comodidades, etc; são de responsabilidade direta do desenvolvedor / resort e devem ser tratados pelo resort, não pelo Concierge Realty. As fotos são aprovadas pelo desenvolvedor e, portanto, são consideradas como sendo realmente representativas do resort e das acomodações. Qualquer variação da foto e da propriedade ou instalações reais não são intencionais. Qualquer interrupção incluindo, mas não limitado a renovação, comodidade não disponível, mudança na decoração, etc. durante a estadia, seja conhecida pelo resort antes da reserva, ocorrendo durante a estadia ou anunciada após a confirmação, é uma questão estritamente entre o hóspede e o resort e não merecem uma acusação de propaganda enganosa ou violação de ética. Observe que as fotos mostradas são representativas das villas do resort e que um tipo de exibição específico não está implícito nem prometido em virtude das imagens exibidas. As categorias de vistas específicas devem ser tratadas com o agente de locação e serão garantidas como categoria de visualização no contrato de locação e na confirmação do resort. Questões relacionadas à visualização dentro da categoria de visualização garantida devem ser tratadas com o resort e representantes, uma vez que a Concierge Realty facilita o aluguel de vivendas e não é responsável pela colocação ou visualização da moradia uma vez que a reserva tenha sido confirmada. Observe que as fotos mostradas são representativas das villas do resort e que um tipo de exibição específico não está implícito nem prometido em virtude das imagens exibidas. As categorias de vistas específicas devem ser tratadas com o agente de locação e serão garantidas como categoria de visualização no contrato de locação e na confirmação do resort. Questões relacionadas à visualização dentro da categoria de visualização garantida devem ser tratadas com o resort e representantes, uma vez que a Concierge Realty facilita o aluguel de vivendas e não é responsável pela colocação ou visualização da moradia uma vez que a reserva tenha sido confirmada.
5,4 Razoável
Prós: There is a choice of 3 restaurants in Cancun that can be booked for dinner. They are ok, one of them very good.
Contras: Buffet food is uneatable. Besides the taste, my boyfriend got a food poisoning after the second meal.
9,7 Excelente
Prós: All the hotel services were pretty good! Nice food! Nice restaurants! Nice drinks! Perfect beach! Safety! Good location! Perfect all inclusive, with a lot of other good restaurants out of the hotel also included! Good rooms! Good attention for the customers!
Contras: The room service has to be improved! Even if you want just some bottles of water you will probably wait more than 45 minutes! They probably have just one person to deliver the orders on this huge hotel. At the first late night after arriving, with all the restaurants closed, i ordered some food and they spent more than 2 hours 30 mins to tell me that my order was already delivered when it was not! Had to talk to the manager for eating some!
9,1 Excelente
Prós: Pools Beach Service Beachfront Cabanas Staff was super polite and helpful Food was really good
Contras: I'm 29, my lady is 27, and we were probably the youngest people at the resort by 20 years. Older folks were nice, but would have liked more of a mix.
Hyatt Zilara Cancun - Adults Only - Cancún - Edifício
15
9,0 Excelente (3 308 avaliações)
483 €+
Visão geral Avaliações
Este hotel de adultos fica no centro da célebre zona de hotéis de Cancun, perto dos melhores centros comerciais, restaurantes, e vida noturna que a cidade oferece, e a apenas 15 minutos da baixa. As instalações incluem um café, bar, cabeleireiro, sala de TV, salas de conferências, Wi-Fi, e serviço de lavandaria (taxa adicional). Tudo isto, combinado com a excelente localização, tornam este hotel ideal para negócios, e lazer.
10,0 Excelente
Prós: A equipe foi muito simpática e atenciosa. Lindo resort.
10,0 Excelente
Prós: Tudo é perfeito !!
10,0 Excelente
Prós: Tudo foi perfeito, não faltava nada no hotel. Tinha todos os detalhes necessários. Que estadia excelente!
10,0 Excelente
Prós: Bela vista da praia ao lado da piscina Quarto confortável com uma vista espectacular da piscina e praia Funcionários simpáticos!
Contras: Ótima comida se você adora frutos do mar. Se não, você talvez não goste das outras opções disponíveis. Precisam acrescentar tostadas ao cardápio de café da manhã!
10,0 Excelente
Prós: Serviço maravilhoso! Praia muito limpa! comida muito boa! Ótimos quartos! Amamos a área "somente para adultos"! No geral, férias perfeitas!!
Contras: Nada que não tenha gostado!
8,8 Excelente
Prós: Nós gostamos da comida boa e o serviço foi excelente
Contras: Não tinha um bar noturno, nem nada para fazer após as 21 h. Poucas opções de restaurantes para jantar
10,0 Excelente
Prós: Melhor na strip
9,7 Excelente
Prós: As massagens no spa foram incríveis!!
7,7 Bom
Prós: Comida e equipe boas
Contras: Quarto com duas camas separadas. Desconfortável
8,8 Excelente
Prós: 레스토랑 어디든 다 맛있고 친절했습니다 수영장이 넓어 이용에 불편이 없었고 만들어주는 칵테일, 마가리따 모두 만족스러웠습니다. 룸서비스 한번 시켰는데 플랫팅 맘에 들었고 따뜻하게 먹을 수 있어 뷔페에서 먹는것보다 더욱 만족스러웠습니다.
10,0 Excelente
Contras: As necessidades a longo noite entretenimento horas.
9,7 Excelente
Prós: As comodidades são fantásticas e a equipe é incrivelmente acolhedora. As refeições foram excelentes e cada pedido foi atendido prontamente e rapidamente. Eu recomendo este Hyatt!! O detalhe de ser exclusivo para adultos o torna único e torna o ambiente mais sereno e relaxante para adultos ou solteiros que querem relaxar e descontrair.
10,0 Excelente
Prós: The staff was amazing, very welcoming and surprised us with cute things sent to the room to celebrate a birthday. Very impressed with the cleanliness and amenities of this hotel.
Contras: Food at the pelicanos could be better, very fried and bar like good options. Would like to see a smoothie bar or fresh juice area.
6,8 Bom
Prós: Room was clean. Staff were friendly and helpful.
Contras: Food is just okay. Not sure if it's because it wasn't peak season by then.
10,0 Excelente
Prós: Can't say enough good things about our stay at Hyatt Zilara. From the moment we stepped foot from our airport transfer, every single staff member that we interacted with throughout our stay was completely warm, courteous helpful, and just extremely nice. I concluded that the reason the property is prettier than neighboring resorts has to be due to the fact that there was always a small number of staff maintaining a meticulous level of cleanliness and presentation. The open air concept of the hotel is neat and helps to provide that tropical feel. As an all inclusive, adults only resort, food and drinks were also amazing...not to mention that they have all of the popular premium liquors (Grey Goose, Capt Morgan, Crown Royal etc). Finally, it's even prettier than the photos that you'll find on the web!
Visão geral Avaliações
Com uma estadia The Westin Lagunamar Ocean Resort Villas, Cancun em Cancún (Zona Hotelera), ficará a alguns passos de Interactive Aquarium Cancún e a 3 minuto(s) a pé de Centro Comercial La Isla. As principais comodidades incluem um business center, um serviço de limpeza a seco e uma receção aberta 24 horas. A estância conta com transporte de/para o aeroporto (disponível 24 horas) mediante uma sobretaxa e há estacionamento com motorista grátis no local.
5,4 Razoável
Prós: Mar e piscina são bons
Contras: Comunicação ruim Muitas promessas vazias Sofá-cama desconfortável. A minha filha teve que dormir no chão Vista de uma palmeira e não da praia Nenhuma ajuda para estender a estadia
6,8 Bom
Prós: Perto de um shopping. A uma curta caminhada até um shopping turístico
Contras: A comida é boa, mas demora muito tempo. às vezes demorava mais de 40 minutos após a encomenda.
8,0 Excelente
Prós: Quarto incrível e piscinas. a praia foi o melhor
Contras: Não autenticidade suficiente
10,0 Excelente
Prós: A mesma equipe todos os anos, muito amigáveis. Bela praia e piscina! A localização é ótima. Eu adoro ter lavadora e secadora no quarto. Nós já reservamos o nosso retorno!
Contras: Adorei tudo!
10,0 Excelente
Prós: Alicia o nosso concierge pessoal foi grau A.
Contras: Não sempre reservar com getaroom.com. Eles são um enorme embuste.
10,0 Excelente
Prós: Every room is clean I like size of the bedrooms nice view the pool area
Contras: Two different main entrance having to walk a lot layout of the hotel
10,0 Excelente
Prós: Liked/Loved: -Friendly Staff. Always willing to help. Always a friendly hello and smile. Sure, on occasion, there was a communication gap because I was in a foreign country and did not speak the local language. The staff was more than patient with me. Thank you! -Accommodation: Awesome! we stayed in the single studio with the kitchenette. Just perfect to eat in if needed (Grills on site). Downtown was "Mega", Walmart, Costco, etc to get groceries. Just south was a grocery store called Soriana in Kulkukan Mall. Great restaurants within walking distance. Great food within the resort. You can find everything you are looking for within walking distance of the resort. La Isla shopping right across the street. Bus stops right in front of the resort. Everyone says to ask for the higher levels. We stayed on the second floor and took the stairs...nice to not have to wait for elevators. -Resort: Activities for all ages. You find your people...playing volleyball, kids club, sports lounge, by the pool, or down on the beach. -International: We met people from all over the word staying at this resort (Russia, England, Paraguay, Spain, Qatar, Canada, USA)
Contras: Disliked: It's Cancun! What is there not to like _______ ? (if you fill in the blank, don't go). Okay, I did not like the ugly drunk Americans.
10,0 Excelente
Prós: An amazing resort to relax and enjoy the beach, swim in the sea or the many swimming pools.

Os melhores hotéis em Cancún perto de Centro de Convenciones de Cancún

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Hyatt Ziva Cancun - Cancún - Quarto
1
9,2 Excelente (5 842 avaliações)
526 €+
Avaliações
10,0 Excelente
Prós: A equipe, estabelecimento, serviços e paisagem são surpreendentes
9,4 Excelente
Prós: North beach and Pool, Great Food (sometimes was cold but good taste), Spa.
Contras: Intermitent Wifi and Cable TV, extra charges for additional person.
8,2 Excelente
Prós: Hurricane Matthew messed up our plans for our wedding ceremony on the beaches of South Carolina, so we decided to ease the pain with a three day jaunt with our boys to Hyatt Ziva. Having spent a weekend at Hyatt Zilara in late June for my wife's birthday, we were somewhat familiar with the Hyatt brand, and knew what to expect from a quality standpoint. The friendliness of the staff is what we enjoyed the most. They make you feel like they are genuinely happy you are there, from the concierge staff to the kids club staff, and everyone in between. The hospitality is top-notch. The sugar sand beaches at Ziva are really nice. Both are protected so the crystal clear waters are calm and refreshing. The lounge chair area next to Habenero's was the best, being right next to the water with service staff to deliver drinks with a smile. Our 6 yr old can't stop talking about The Kids Club. He had such a good time with other kids his age, playing in the water park or eating lunch in one of the restaurant's, or making arts and crafts together. Total winner in that regard. We were able to enjoy the live salsa band that played Thursday night on the rooftop bar. We had a blast dancing all night long.
Contras: There were some things that we wished were better. We had a great time dancing Thursday night, but that was it. No other night had any exciting thing to do. We were treated to some nice performances on Friday night, which was Mexico night, so the main area was decorated and vendors had set up shop to sell stuff, and the food was pretty amazing as well, but we still were disappointed that there wasn't another club like atmosphere to enjoy. And speaking of the food, it was spotty at best. Other than the fare that was offered on Mexico night, it was kinda disappointing. We weren't expecting a gourmet experience, but we thought it would be better than it was. The pool areas seemed a little bi-polar. The main area had someone talking on the speaker constantly, with this droll, canned music playing in the background, and the water felt like a bathtub. In contrast, the smaller pool area on the south beach side was to quiet, with no music at all and the water was downright cold. We thought that a little more balance would have been nice. I was charged and international transaction fee by the resort. When I first questioned what this charge was, they told me that it was from my bank. But after talking to my bank today I was notified that it was in fact the resort that facilitated this charge. I will be calling them this afternoon to address this. Overall it was a great weekend.
10,0 Excelente
Prós: Staff were all very helpful. Many different food choices. Room in the turquoise tower was the nicest out family had ever seen. Pool and beach area just perfect! Would recommend to anyone traveling to Cancun.
9,1 Excelente
Prós: Great experience and facilities. Awesome pools as well as recreational areas including the beach. Loved that they had kayak and paddleboarding for free.
Contras: The food wasn't great, it could have been better. The service at the restaurants wasn't great, you had to be asking multiple times for stuff.
Grand Fiesta Americana Coral Beach Cancun - Cancún - Edifício
2
9,2 Excelente (3 315 avaliações)
303 €+
Visão geral Avaliações
Com uma estadia Grand Fiesta Americana Coral Beach Cancun em Cancún (Zona Hotelera), ficará a alguns passos de Playa Fórum e de Playa Caracol. As principais comodidades incluem um business center, registo de entrada rápido e registo de saída rápido. A estância conta com transporte do hotel para o aeroporto (disponível 24 horas) mediante uma sobretaxa e há estacionamento com motorista grátis no local.
10,0 Excelente
Prós: Tudo nele era requintado !! Eu levei o meu marido para seu aniversário de 40 anos. O serviço foi perfeito em todos os sentidos. As pessoas são muito gentis e acolhedoras. O mar era lindo ... relaxante, perfeição total !!
Contras: Nada !!
8,0 Excelente
Contras: Nenhum serviço de transporte
8,8 Excelente
Prós: A equipe foi excelente, muito atenciosa e prestativa e a maioria bilíngue. Estávamos lá em março e o tempo estava ótimo, mas a praia fica na sombra logo no início da tarde. Tivemos que nos manter em movimento ao redor da piscina para ficar no sol. Felizmente o resort não estava cheio, por isso não foi um problema. Nós não comemos no buffet, mas pedimos do cardápio e a comida era muito boa.
8,0 Excelente
Prós: Ótima praia, mas começa a ficar estranho às 15h. Funcionários simpáticos. Restaurante Basilic incrível. Saquinhos de chá e café no quarto são cobrados como se fossem itens do frigobar. Você tem que pagar para usar a academia e o spa, mesmo o quarto em que eu fiquei ter custado $ 500 por noite!
10,0 Excelente
Prós: A localização era ótima, a 5 minutos a pé da área do Coco Bongo mas ainda tranquila. O serviço foi perfeito, a equipe foi muito agradável e sempre nos perguntava se precisávamos de algo. A praia do hotel é incrível e muito confortável para ir à área da piscina. O quarto era perfeito, limpo, confortável.
Contras: Água e café no quarto não deveriam ter custo extra.
10,0 Excelente
Prós: O serviço é perfeito.
8,0 Excelente
Prós: Boas piscinas e acesso à praia
Contras: Tudo custava extra, nada estava incluso, restrições de comida/bebida de fora
10,0 Excelente
Prós: Adorei a localização. A equipe foi maravilhoso especialmente a caminhada até o bar. O buffet de pequeno-almoço foi excelente.
10,0 Excelente
Prós: No geral, a localização foi excelente, perto de clubes noturnos. As piscinas eram incríveis, para não mencionar a equipe que foi maravilhosa. A praia era limpa e de fácil acesso, as piscinas eram bem mantidas e limpas. O quarto era limpo, o WIFI funcionou no meu quarto, mas o sinal era melhor na recepção.
Contras: Sem informações sobre os três restaurantes no local, nenhum menu nem sequer uma menção. O frigobar no quarto era bom, mas caro.
2,0 Medíocre
Prós: I like the facility
Contras: I didn't like the staff! I had paid for my stay through kayak arrived at the hotel late and staff didnt let me check in
8,5 Excelente
Prós: Location of hotel near town, Beauty of Hotel and grounds, cleanliness and maintenance of facilities
Contras: 1) Beach location was not the best. During February, the hotel itself blocked sun from pool and beach from around 8am to 11am and then again from around 4pm to 6pm. Beach and Pool in shadow of hotel. 2) Too many kids for what wants to be a luxurious hotel. 3) Make sure you use the room sign to declare you want privacy. Maids came in every day while we were sleeping or dressing despite our shouting - please don't come in now.
10,0 Excelente
Prós: High quality luxury hotel with compact layout. Pools and beach about a minute walking from the main lobby area. Beach has little surf and is very swim-able. Bars and restaurants were all high quality and reasonably cheap. I took a mini suite which has a seating area between the sleeping area and the balcony. Perfect for lounging in the afternoon. Plenty of bars, restaurants and nightclubs with 5 minutes walk if you want to experience something outside the hotel.
Contras: Really nothing.
10,0 Excelente
Prós: Everything about the experience was amazing. Pretty clear to me now why it's a 5 star rated hotel.
Contras: N / A
10,0 Excelente
Prós: When you stay here you know why it's called the "Grand" Fiesta Americana Coral Beach... It's GRAND! This was our fourth time in Cancun, and second time at this hotel. Service, cleanliness, location - water and land, comfort, style and elegance, and food are the best!
Contras: The price is more than a lot of hotels in Cancun, and it's not All Inclusive So you'll pay for food and drink, but it's worth it!
10,0 Excelente
Prós: The resort was clean, our room was spacious, the beach was beautiful and the food was delicious. We cannot wait for another visit.
9,4 Excelente
Prós: The location of the resort was perfect. Very close to the shopping, supermarkets, restaurants, ferry to Isla Mujeres. The beach on the resort was also very beautiful. The resort itself was also incredibly nice. The staff was friendly and very helpful. I would definitely go back to this resort.
Contras: We had dinner at the Mexican restaurant in the resort one night; which is a buffet as opposed to a la carte ordering. The dinner was very expensive and "included drinks," however the available drink selection was limited to cheap options that I wouldn't order normally. We also ate dinner a little on the later side and it appeared that the food in the buffet was sitting around for a while before we showed up to eat. All in all, I recommend eating outside of the resort. You will get better food at lower prices.
10,0 Excelente
Prós: We stayed for a 10 year anniversary trip. It was a classy resort that we loved because it catered to a different style than the stereotypical spring break type resorts. Rooms, restaurants, pool, beach, all very spacious and stylish.