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Nizuc Resort and Spa

9,3 Excelente (1 931 avaliações)

581 €+

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Com uma estadia Nizuc Resort and Spa em Cancún (Zona Hotelera), ficará a 4 minuto(s) de carro de Playa Delfines e a 6 minuto(s) de Ruínas de El Rey. As principais comodidades incluem um business center, aluguer de limusinas e registo de entrada rápido. Planeia um evento em Cancún? Esta estância dispõe de uma área total de 765 metros quadrados para eventos, onde se incluem um centro de conferências. Há estacionamento grátis no local.

10,0 Excelente

Prós: Arquitetura

10,0 Excelente

Prós: Excellent construction and room design. Luxury rooms with all details finished 100% quality. Personal / Room services - makes your feel like a VIP without any intensions to get a TIP. they just want to provide and excellent service for your and thats it. Hence Management of the hotel made a perfect job with people trainings.

Contras: Nothing to doesn't like there.

Grand Fiesta Americana Coral Beach Cancun

9,2 Excelente (3 195 avaliações)

306 €+

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Com uma estadia Grand Fiesta Americana Coral Beach Cancun em Cancún (Zona Hotelera), ficará a alguns passos de Playa Fórum e de Playa Caracol. As principais comodidades incluem um business center, registo de entrada rápido e registo de saída rápido. A estância conta com transporte do hotel para o aeroporto (disponível 24 horas) mediante uma sobretaxa e há estacionamento com motorista grátis no local.

10,0 Excelente

Prós: Tudo nele era requintado !! Eu levei o meu marido para seu aniversário de 40 anos. O serviço foi perfeito em todos os sentidos. As pessoas são muito gentis e acolhedoras. O mar era lindo ... relaxante, perfeição total !!

Contras: Nada !!

8,0 Excelente

Contras: Nenhum serviço de transporte

8,8 Excelente

Prós: A equipe foi excelente, muito atenciosa e prestativa e a maioria bilíngue. Estávamos lá em março e o tempo estava ótimo, mas a praia fica na sombra logo no início da tarde. Tivemos que nos manter em movimento ao redor da piscina para ficar no sol. Felizmente o resort não estava cheio, por isso não foi um problema. Nós não comemos no buffet, mas pedimos do cardápio e a comida era muito boa.

10,0 Excelente

Prós: A localização era ótima, a 5 minutos a pé da área do Coco Bongo mas ainda tranquila. O serviço foi perfeito, a equipe foi muito agradável e sempre nos perguntava se precisávamos de algo. A praia do hotel é incrível e muito confortável para ir à área da piscina. O quarto era perfeito, limpo, confortável.

Contras: Água e café no quarto não deveriam ter custo extra.

10,0 Excelente

Prós: O serviço é perfeito.

8,0 Excelente

Prós: Boas piscinas e acesso à praia

Contras: Tudo custava extra, nada estava incluso, restrições de comida/bebida de fora

10,0 Excelente

Prós: Adorei a localização. A equipe foi maravilhoso especialmente a caminhada até o bar. O buffet de pequeno-almoço foi excelente.

2,0 Regular

Prós: I like the facility

Contras: I didn't like the staff! I had paid for my stay through kayak arrived at the hotel late and staff didnt let me check in

8,0 Excelente

Prós: Great beach although it gets shade starting at 3:00 pm. Friendly staff. Basilic restaurant amazing. Tea bags and coffee in the room are charged as if they were minibar items. You have to pay to use the gym and the spa, even if the room I stayed in cost me US$500 a night!

8,5 Excelente

Prós: Location of hotel near town, Beauty of Hotel and grounds, cleanliness and maintenance of facilities

Contras: 1) Beach location was not the best. During February, the hotel itself blocked sun from pool and beach from around 8am to 11am and then again from around 4pm to 6pm. Beach and Pool in shadow of hotel. 2) Too many kids for what wants to be a luxurious hotel. 3) Make sure you use the room sign to declare you want privacy. Maids came in every day while we were sleeping or dressing despite our shouting - please don't come in now.

10,0 Excelente

Prós: High quality luxury hotel with compact layout. Pools and beach about a minute walking from the main lobby area. Beach has little surf and is very swim-able. Bars and restaurants were all high quality and reasonably cheap. I took a mini suite which has a seating area between the sleeping area and the balcony. Perfect for lounging in the afternoon. Plenty of bars, restaurants and nightclubs with 5 minutes walk if you want to experience something outside the hotel.

Contras: Really nothing.

10,0 Excelente

Prós: Everything about the experience was amazing. Pretty clear to me now why it's a 5 star rated hotel.

Contras: N / A

10,0 Excelente

Prós: When you stay here you know why it's called the "Grand" Fiesta Americana Coral Beach... It's GRAND! This was our fourth time in Cancun, and second time at this hotel. Service, cleanliness, location - water and land, comfort, style and elegance, and food are the best!

Contras: The price is more than a lot of hotels in Cancun, and it's not All Inclusive So you'll pay for food and drink, but it's worth it!

10,0 Excelente

Prós: The resort was clean, our room was spacious, the beach was beautiful and the food was delicious. We cannot wait for another visit.

9,4 Excelente

Prós: The location of the resort was perfect. Very close to the shopping, supermarkets, restaurants, ferry to Isla Mujeres. The beach on the resort was also very beautiful. The resort itself was also incredibly nice. The staff was friendly and very helpful. I would definitely go back to this resort.

Contras: We had dinner at the Mexican restaurant in the resort one night; which is a buffet as opposed to a la carte ordering. The dinner was very expensive and "included drinks," however the available drink selection was limited to cheap options that I wouldn't order normally. We also ate dinner a little on the later side and it appeared that the food in the buffet was sitting around for a while before we showed up to eat. All in all, I recommend eating outside of the resort. You will get better food at lower prices.

10,0 Excelente

Prós: We stayed for a 10 year anniversary trip. It was a classy resort that we loved because it catered to a different style than the stereotypical spring break type resorts. Rooms, restaurants, pool, beach, all very spacious and stylish.

The Ritz-Carlton Cancun

9,2 Excelente (1 636 avaliações)

423 €+

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Com uma estadia The Ritz-Carlton, Cancun em Cancún (Zona Hotelera), ficará a 5 minutos de carro de Aquaworld e de Centro Comercial La Isla. As principais comodidades incluem um business center, aluguer de limusinas e jornais grátis no lobby. Planeia um evento em Cancún? Esta estância dispõe de uma área total de 27000 metros quadrados para eventos, onde se incluem um centro de conferências. A estância conta com transporte de/para o aeroporto (disponível 24 horas) mediante uma sobretaxa e há estacionamento limitado no local.

10,0 Excelente

Prós: Serviço excelente e incomparável. Uma atmosfera muito acolhedora e aconchegante.

7,1 Bom

Prós: Limpo Silencioso Localização

Contras: Spa não é do padrão 5 estrelas Opções limitadas no jantar

10,0 Excelente

Prós: A recepção

10,0 Excelente

Prós: This resort has the best beach and pool service we've ever experienced.

Contras: The resort was hosting other large convention-type groups with some immature guests.

8,8 Excelente

Prós: Excellent service… Staff was truly attentive, professional, and welcoming. Facilities are excellent and well-maintained… Subtle elegance. Food is the best I've experience in Cancun over the years… Fantino is outstanding! Beach is great… good waves too.

Contras: Some things, with which we'd expect The Ritz-Carlton to do better… Major item: The bed, while clearly of "high quality", caused both of us to have noticeable back aching. Medium item: Fantino is perhaps one of the best restaurants in Mexico, and it delivered quite nicely. However, we ordered Carpaccio for our appetizer, and it was never delivered and never acknowledged. Minor item: The staff consistently failed to refill our Perrier sparkling water, even though attending to the other items during our meals. It's as if the water bottle were invisible! Minor item: Although the Ritz-Carlton does very well overall to provide "silence and darkness" for a good night's sleep, the thermostat in the room was noticeable in clicking on & off every few minutes.

9,3 Excelente

Prós: Great location in front of crystal blue and white sandy beaches. The staff is extremely professional and friendly. They will over extend them selfs to you. The food is also fantastic. The hotel had two 5 diamond restaurants that will knock your taste buds. I highly recommend this hotel.

Contras: Although we stayed in a renovated room I think the hotel needs to be updated specially in the common areas like the area passed the lobby.

9,7 Excelente

Prós: the bell boys, valet, Wait staff are incredibly attentive and very polite. The rooms are very clean and spacious. Overall the hotel has a very luxurious feel.

Contras: The front lobby staff can be a bit nicer, more welcoming and less grumpy-looking especially when being asked a question.

Le Blanc Spa Resort - Adults Only

9,2 Excelente (1 108 avaliações)

665 €+

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Com uma praia privativa e uma piscina exterior, este resort de 5 estrelas situa-se em Cancún. Tem um ginásio no local, sauna e salão de beleza. No terraço pode usufruir do ar livre ou apreciar uma bebida no bar. Acesso gratuito à internet sem fios está disponivel. Os guias plurilingue do resort terão todo o prazer em dar-lhe sugestões e dicas na sua visita por Cancún. Os hóspedes podem desfrutar de luxuosos quartos com internet sem fios nos quartos e mini bar. No Lumier experimente a cozinha italiana, francesa e asiática ou, então, os pratos italiana do Blanc Italia. Na vizinhança pode descobrir uma vasta seleção de pratos de culinária, e no resort usufrua do serviço de quartos acessível a qualquer hora do dia. Le Blanc Spa Resort fica a 20 minutos a pé de Coco Bongo Cancun, de Hard Rock Cafe Cancun e de Dady'O. Os funcionários no átrio da entrada terão todo o aprazimento em prestar assistência na organização de tours e atividades em Cancún.

9,4 Excelente

Prós: A comida e o serviço

Contras: Foi reservado como de frente para o mar. Me deu a vista parcial para o mar. Caso contrário não é uma coisa ruim a dizer

9,4 Excelente

Prós: Unparalleled experience. The food is good, the facilities are well maintained and the amenities are fantastic

Contras: This is the second time I've been- it was much more crowded this visit I guess it's a popular time to come but I felt a slight decline in service. Everyone is exceptionally friendly but a few requests were missed- still the service is far superior here compared to anywhere else

9,1 Excelente

Prós: Everything

Contras: That even though I received a confirmation email from kayak that my reservation was nowhere in their system. Makes me not want to use kayak anymore. I was upset by it.

9,1 Excelente

Prós: Really lovely resort. We’ve been coming to Cancun for many years, but this is our first time staying at an all-inclusive. The blog does a terrific job. The food was plentiful and very good, and varied among five restaurants. The staff could not have been more friendly and helpful. The pool and beach area are clean and very nice. The fitness center and spa were first class.

Contras: Our suite was great, with big sliding doors opening to the beach and ocean. The only thing disappointing, was that it didn’t include a balcony to sit and relax with a drink at the end of the day. This was an architectural mistake. Also, the hotels surrounding Le Blanc are not as high-end as those surrounding our previous hotel, the JW Marriott. Not a big deal, but noticeable when going for a walk on the beach.

Riu Palace Peninsula

9,1 Excelente (5 742 avaliações)

293 €+

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No centro de uma das zonas mais turísticas de Cancun, junto a uma praia de areia branca e águas turquesa, aguardam uma série de excelentes comodidades: piscinas, jacuzzi, solário, spa, ginásio, banho turco, e uma longa praia de águas tépidas. No hotel, há vários restaurantes temáticos e um buffet. Uma longa lista de actividades para toda a família: animação diária para todas as idades (Riuland para as crianças), golfe, campos de ténis, desportos aquáticos, e animação nocturna (espetáculos e música ao vivo) para os adultos.

10,0 Excelente

Prós: Tudo

10,0 Excelente

Prós: Serviço, comida, localização e entretenimento

10,0 Excelente

Prós: Restaurants were great food was fantastic the staff is very friendly I'm very helpful rooms were excellent and clean

Contras: There was nothing I do not like about this place

10,0 Excelente

Prós: Just about everything. If we needed something for the room it was taken of fast. Food was great in every restaurant we ate at even the buffets we very good.

Contras: Making reservations for the specialty restaurants several days ahead. We've stayed at Dreams resorts which didn't have this policy. The host just told us how long a wait we might have for a particular restaurant that evening and we came back when it was our turn.

5,7 OK

Prós: Aside from the staff who were all friendly and accommodating, nothing stood out. We have stayed at @ 10 different all-inclusive resorts in Cancun over the years. I will forget this one in little time.

Contras: 1.The noise. 2. The terribly average food; one person making omelettes and a long line to wait for food. 3. The lack of room bathrobes or slippers. 4. Bellman who do not bring in your luggage or take it to your room. 5 The constant pool party atmosphere. 3. The 3 empty beer bottles sitting in the same place in the stairwell for 4 days. 4. The small exercise room. 5 Staff does not set up umbrellas. 6. I must “exchange” a card token for a beach towel every day. 7. Locals selling EVERYTHING on the property beaches. Despite booking months in advance online getting a 1st floor room and heating everything outside - resort at capacity and no opportunity to move rooms. This is a place for a party - not for relaxation and quiet.

8,0 Excelente

Prós: The room was very nice and the cleanliness of the hotel was great.

Contras: The food was lacking but that is somewhat understood at a resort.

7,4 Bom

Prós: Great seating and overal service was wonderful....but....

Contras: i was sober. i was polite. yet the bartender on the second to and last day of my stay poured me a mojito with flat soda. beer that was half foam twice. tequila shot with no salt on rim as he did with previous customer. I was 1 of 3 people at the bar. I offended him somehow. all i was was nice and polite to him.

7,4 Bom

Prós: Clean, food at buffets very good. bartenders were great group of people. view and beach were wonderful.

Contras: Restaurants not so great, although buffets very good. In room bathroom water closets with louver on doors was odd. Nobody wants to hear their spouse going to the bathroom. Public rest rooms were very hot in water closets. Water / mini bar replacement did not happen everyday. Our room was not cleaned one day. Spa was ok, but no tour given to explain what other amenities were available in the spa. Massage table sqeeked so loudly, it was interruptive and distracting during the massage. Why you can't convert to US dollars in the lobby is beyond me.

Fiesta Americana Condesa Cancun

9,1 Excelente (5 365 avaliações)

380 €+

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Com uma estadia Fiesta Americana Condesa Cancun em Cancún (Zona Hotelera), ficará a 3 minuto(s) a pé de Aquaworld e a 10 minuto(s) de Museu Maya de Cancún. As principais comodidades incluem um business center, jornais grátis no lobby e um serviço de limpeza a seco. Entre os espaços para eventos deste estabelecimento contam-se uma zona para conferências e uma sala de reuniões. Há estacionamento com motorista grátis no local.

7,1 Bom

Prós: Boa piscina e bares. Quartos de conforto. Perto da praia.

Contras: Dicas equipe sempre wabt. Os quartos não são limpos. Nada a fazer à noite. Não colocar o suficiente alocohol nas bebidas. Baixa variaty de alimentos.

9,4 Excelente

Prós: A comida era incrível

Contras: Tempo compartilham vendedor são irritante

9,1 Excelente

Prós: A equipe mais mais simpática e prestativa que já conheci. Eles definitivamente fazer um esforço extra com um sorriso no rosto.

Contras: A comida foi uma decepção, e as bebidas não eram as melhores. Talvez seja bom ter mais variedade e qualidade. Vocês poderiam oferecer um upgrade com tudo incluído para oferecer opções melhores. O upgrade com tudo incluído teria fitas com cores diferentes e preço mais alto.

9,6 Excelente

Prós: Ótimo serviço, o melhor que eu já tive

Contras: Estou em uma clínica agora com todos os sintomas típicos do "México", mas a menos que seja de insetos desconhecidos no quarto, não é culpa deles de qualquer forma

10,0 Excelente

Prós: A comida era ótima bem como a localização. Excelentes serviços em todo o hotel.

Contras: As camas não eram muito confortáveis

4,0 OK

Prós: Por beach, bebidas gratuitas

Contras: A equipe foi rude. Quartos e restaurantes foram quentes e abafado. O serviço de atendimento ao cliente foi pobre.

10,0 Excelente

Prós: Exceptionally friendly service that was readily accessible for both english and spanish speakers. Nice variety of food. Facilities and grounds were well maintained. Very clean rooms with potable water in the room. Very large beach with a bar on the beach. Sea turtles laid eggs on the beach during our stay and we were able to release baby sea turtles into the ocean on one of the nights. Would definitely stay hear again in the future.

6,5 Bom

Contras: The hosted Víctor, he was very agressive whit us abouth the hotel rewards program

10,0 Excelente

Prós: We stayed last year and came back for more! The grounds are well maintained, the staff is friendly and willing to help. Are flight was cancelled and we were on hold with the airline for more than two hours. The concierge stayed with us the whole time and the hotel staff went out of there way to make sure we had accommodations for the night in the same room. We loved our poolside drink waiter who checked to make sure we had a full cocktail at all times. The poolside restaurant serves the best fish taco's and the overall food was wonderful. We didn't have a bad meal. We love the size of this property, not to big but just enough to keep you entertained. We will definitely be back next year.

7,1 Bom

Prós: The staff was very friendly. Besides their timeshare sales shpiel, they didn't try to up sell us or push us into any additional purchases. The restaurants on the property were really good; much better than other all inclusives we are familiar with.

Contras: Even though we were in an upgraded room, the new fixtures were already coming off of the walls. Some of the outlets weren't connected to anything. Also, there were millions of ants. They sprayed on our balcony and in the room while we were there. My husband and I were eaten up.

4,5 OK

Prós: It was ok. Nothing special. It was too expensive for the value. Staffs were helpful.

Contras: Old resort. Rooms were cold even I took one of the best ocean front room. The Lock didn't work. Door got stuck several times. To me it doesn't worth the money we spent

10,0 Excelente

Prós: Hotel staff were top notch. Bartending staff, especially Armando, Rudulfo & Carlos were great and really made our stay exceptional. All inclusive drink quality was better than expected and includes decent brands like Cabo, Hornitos, Barcardi, Jack, etc. By the second day, our drinks were made without having to ask as they remember your name and what you like to drink. Also appreciated that the lobby bar stays open til 1am, The Michael Jackson show that was preformed was better than the Cirque du Soleil M.J. tribute show that I saw back in the U.S. recently. Food was also fantastic. I especially enjoyed the Italian restaurant and the Ceviche bar out by the beach. Also enjoyed the poolside grilling that was done each day and the outdoor evening bar-b-que dinner served poolside. Pool itself was visually stunning with lots of tropical trees and plants. Pool bars were great to hang out at throughout the whole day. In my opinion, the rooms were clean, comfortable and seemed to have all you really needed. Ours was on first level with great view of pool and large lanai. I would without a doubt return to this property even over the other higher end property that I stayed at during the same trip to Cancun (Hyatt Zilara). Thank you Fiesta Americana Condesa and hope see you again next year.

Contras: I understand this is a family hotel, but kids should not be allowed to sit up at the bars. Several times, I saw children sometimes with and without their parents drinking non alcoholic drinks up at the pool/beach bars. Why some parents think this is ok, is beyond me. When I have my kid with me, I never allow him to sit at the bar.

Marriott Cancun Resort

9,1 Excelente (3 956 avaliações)

195 €+

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Com uma estadia Marriott Cancun Resort em Cancún (Zona Hotelera), ficará a 5 minutos de carro de Aquaworld e de Museu Maya de Cancún. As principais comodidades incluem um business center, registo de entrada rápido e registo de saída rápido. Há estacionamento grátis no local.

10,0 Excelente

Prós: Grande lobby e quartos. A comida era boa e caro. Foram bem conservado. A equipe foram profissional e cortês.

Contras: Nada

9,4 Excelente

Prós: Funcionários simpáticos, praia bonita, piscina e banheira de hidromassagem espaçosas

10,0 Excelente

Contras: Eu adorei. Comentários ruins.

8,8 Excelente

Prós: Eu realmente gostei de tudo!

Contras: Sem máquina de café nos quartos

7,0 Bom

Prós: Cama confortável. Praia. Café-da-manhã piscina

Contras: Anunciado como tudo incluído, mas não é. Os lotes de construção no nível superior

8,0 Excelente

Prós: Location was perfect. Guests were very polite.

Contras: What little money (pathetic amount) Marriott pays their employees and knowing that the employees are charged for what little food they eat on site. Cleaning staff was great, front desk very helpful. Tour operator was not helpful.

10,0 Excelente

Prós: Great beach Lots of beach chairs Good service Great beachfront views Big rooms with big balconies

Contras: Some better restaurant options--more authentic/local Outside breakfast dining option would have been nice Had a big balcony but some sun lounging chairs would have been nice

8,6 Excelente

Prós: Loved the location of the hotel right on the water. We were there at the end of September, so it wasn't too crowded. The hotel was absolutely beautiful with great seating if you want to have a nice chat over coffee with your friends, like I did. The rooms were very clean and housekeeping did a great job each day of restoring it back to new. The gym was great - I actually went every single day. Overall everything about this hotel was pretty great, especially for the price. The hotel is close to a bus line in order to access main parts of town, i.e. Market 28 and the nightlife. The Champion restaurant/bar that attaches to the hotel has good food and fun karaoke at night, and wasn't too crowded either.

Contras: There wasn't a lot of cheap food options nearby the hotel, which made it slightly difficult to stay on a budget (since we weren't all inclusive).

9,1 Excelente

Prós: Staff was friendly and very helpful; good location with bus stop right in front, and of course, right on the beautiful beach; several restaurants in the hotel

Contras: pool is pretty simple, not huge, (but still very nice)

9,4 Excelente

Prós: The rooms were clean, the facilities were great, and the service was incredible. Everyone we encountered was so nice, attentive, and helpful! There are tons of chairs on the beach and a good number with umbrellas for those who want shade. The staff at the beach bar were always so nice and fast. They will make sure you have everything you need for the whole day. Get the Ceviche -- it's great!

Contras: Check-in/Check-out were a bit rough. While the staff was still very friendly, both processes were veryyyy slow.

8,8 Excelente

Prós: I love the family oriented atmosphere.

Contras: The cleansing product used the smell is too strong and the bath tub can be a little cleaner and the light switch needs cleaning.

Secrets The Vine Cancun Adults Only

9,1 Excelente (3 814 avaliações)

475 €+

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Oferecendo uma praia privativa e uma piscina exterior, este resort de 5 estrelas localiza-se em Cancún. Os viajantes podem avistar Nichupte Lagoon e desfrutar de jacuzzi, sauna e snooker. No terraço pode desfrutar do ar livre ou tomar uma bebida no bar. O resort tem um spa e um centro de bem-estar e, Wi-Fi gratuito. Os viajantes poderão alugar bicicletas para explorar Cancún e os arredores. Os descontraídos quartos têm vista sobre o mar e cada um está equipado mini bar, carregador de iPod e casa de banho privativa. Cada um tem cofre de computador portátil, televisão de ecrã plano e internet sem fios nos quartos. Os restaurantes Barefoot Grill e Bluewater Grill provisionam jantar todas as noites. Para os hóspedes que gostam de sair cedo, o Dragons Oriental Dining providencia pequeno-almoço para levar consigo, para os que têm planos diferentes, o Nebbiolo Ristorante serve pequeno-almoço quente. Todas as manhãs é servido um pequeno-almoço bufete na sala de jantar. Próximo da propriedade há uma variedade de restaurantes. Deseja visitar Cancún, procure os empregados no balcão da entrada que terão todo o prazer em ajudá-lo a organizar tours e atividades durante a sua estadia.

9,7 Excelente

Prós: Tudo é top de linha.

Contras: A localização do quarto era horrível.

10,0 Excelente

Prós: Tudo foi incrível!

Contras: Nossa pia sobre fluiu em nosso segundo quarto

10,0 Excelente

Prós: Tudo foi além das nossas expectativas! Incrível! Um verdadeiro sonho! 100% recomendaria ele a alguém.

8,5 Excelente

Prós: Ótima Suíte Júnior Bela praia Excelente equipe

Contras: Eu pensaria 2 x se estivesse viajando sozinho. Este hotel é mais para casais e famílias.

8,0 Excelente

Prós: Boa comida

Contras: A equipe Darcel rude e muito pouco profissional

10,0 Excelente

Contras: Férias vendas campo Club.

10,0 Excelente

Prós: Comida, praia, hotel, funcionários atenciosos.

Contras: A governanta roubou US$ 100. Não ligue amigável nos quartos

10,0 Excelente

Prós: O hotel era lindo. Tudo era tão limpo. Eles tinham um excelente serviço ao cliente. Eles antecipar suas necessidades e eles foram johnny no local. A equipe foi super amigável e muito feliz.

Contras: Nada a não gostaria.

3,1 Regular

Prós: As instalações eram boas.

Contras: Experiência terrível em geral. Trinquei meu dente com a comida do serviço de quarto e ninguém parecia se importar. A viagem toda foi um pesadelo.

10,0 Excelente

Prós: Gostei de tudo, a proximidade do aeroporto, a equipe amigável, buffet de café da manhã organizado com muita variedade, restaurantes deliciosos para escolher em todas as noites e uma bela piscina com borda infinita

10,0 Excelente

Prós: Melhor hotel em que já estive. Serviço de nível internacional. Definitivamente recomendo a qualquer um.

Contras: Tudo foi perfeito.

9,7 Excelente

Prós: Moderno, limpo, e excelente serviço. Fui em Outubro e não estava muito cheio.

Contras: O processo de check-in e ser forçado a ouvir um discurso de vendas.

9,7 Excelente

Prós: The staff was excellent! Each team member, ranging from the pool staff to housekeeping, to activities were delightful. The property is very nice and our room was especially lovely... Roomy, clean with a great view.

Contras: You have to get up early to reserve your spot at the very crowded pool. It would also be nice if the restaurants took reservations. There is always a wait for the nicer restaurants.

8,5 Excelente

Prós: The rooms are gorgeous, the view is amazing, the amenities are great for a vacation getaway.

Contras: The food at the restaurants is really bad, plates are extremely small, food is poorly cooked and the service is also pretty bad. It’s a shame because the restaurants all are very nice and the hotel is beautiful.

10,0 Excelente

Prós: This place is amazing. We felt like royalty once we arrived. Amenities are top notch. Beautiful hotel with stunning views from all rooms. Food was delicious. Staff was friendly. Entertainment staff was awesome. Highly recommended. I would choose this hotel everytime I travel to Cancun.

Contras: There were a few ants in our room but that is probably normal for most places in Mexico. The try to stay on top of it. Wifi was unbelievably slow if not nonexistent. Try getting an international data plan that doesn't screw you on rates.

10,0 Excelente

Prós: Loved the Hotel and grounds. Beach was perfect. Service was top notch and attentive to all needs. Had an issue with our room and it was handled in minutes. Food is good and or great. Was there for a weeding with a big group and lots of fun with not a worry in the world.

9,1 Excelente

Prós: It is top three resorts in Cancun easily.

Contras: There could be a shuttle service for guests who chose to pay upgrade for butler services in order to not have to use the not so great local taxis which pick you up at the hotel to get you around often with no air conditioner are these taxis.

8,8 Excelente

Prós: This hotel is beautiful! It's very modern, the staff is very friendly, the pools are great and the quality of food is amazing. Concierge were able to help me propose to my girlfriend and made the experience even more special than I expected. It was relaxing and romantic.

Contras: Being in Cancun, you will still experience the party at a minor level. It was a bit distracting and unrelaxing at times to hear clearly from our room the pool activities from the hotel next door till probably 1am on certain days. Also, the worst thing we experienced was the slow room service. No matter what time you would request it, it would take from 50 to 120 mins. I also had an accident with a juice that spilled inside my room, for which I had to wait over 1 hour for the cleaning services to arrive and take care of.

Beach Palace

9,1 Excelente (1 841 avaliações)

433 €+

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Belos trechos de areia branca, excelente localização, no coração da zona hoteleira de Cancun perto das melhores lojas e clubes, juntamente com uma decoração moderna e única.

8,0 Excelente

Prós: Employees were nice & service prompt, delivery quicker than told for room service/delivery. Pool was good, beach was great except for some seaweed. Massage was excellent best I've had in a long time! Food in buffet was good, did not try any specialty restaurants. Loved the cafe by the beach that served coffee and snacks. Coffee is really good, hot or cold, no sugar needed. The ice cream is really rich & smooth like gelato in Italy.

Contras: Kids club needs a better area not too god for older kids. My son was six and not much for him to do except video games. Other than basic drinks, margaritas & rum & coke, could be better good; drinks better if ordered in the restaurants.

6,2 Bom

Prós: Beach location

Contras: We had hard time finding vegetarian food, we had two beds were full size, not comfortable for party of 4, were able to get only one extra portable bed.

Sun Palace

9,1 Excelente (1 118 avaliações)

405 €+

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O luxuoso hotel Sun Palace para casais oferece uma exclusiva localização à beira-mar, a poucos minutos de carro das populares atrações de Cancun, e dispõe de alojamento de ponta, e excecionais instalações e comodidades. A poucos minutos, encontra-se o centro da cidade, onde os hóspedes poderão encontrar uma série de bares, restaurantes e vida noturna. Os hóspedes descobrirão excelente golfe nos clubes de golfe vizinhos. O hotel também goza de fácil acesso a deslumbrantes pontos arqueológicos Maias, e a uma série de desportos aquáticos.

10,0 Excelente

Prós: Tudo foi incrível desde o momento em que chegamos. A recepção recebe você com uma bebida refrescante, toalhas frias para se refrescar e uma flor para mim. A equipe do hotel é incrível, a comida é excelente e bebidas e a seleção de bebidas alcoólicas são ótimas e de alta qualidade. Se você está procurando uma viagem romântica, apenas para casais, sem filhos, este é um ótimo lugar. Ah sim, a praia é incrível também!!!

10,0 Excelente

Prós: The overall property was beautiful. The pools were great and we had a lot of fun playing pool volleyball everyday. The food was great and had enough options to never get bored. The service was wonderful and we are so glad we were able to get the upgrade to the Grand level room with Concierge through our Kayak booking!

10,0 Excelente

Prós: The Sun Palace is beautifully maintained by staff who seem truly happy to be working there and genuinely enjoy serving customers. The beach chairs are so comfortable (thick cushions), the towels are large, the showers are large with nice products provided. We loved the hot tub in the room. The location is ideal. It's at the quiet end of Cancun so there were no noise problems. The Thai restaurant has the best food on the property. The room service staff were fantastic!

Contras: The Mexican restaurant menu is neither Mexican nor tasty. I'm not sure what is happening there. The drinks on property are plentiful, but if you order anything other than a straight alcohol drink (martini), you will get mostly mix. Very weak.

10,0 Excelente

Prós: I spent my honeymoon here and it was amazing. The food is excellent and there's a lot of variety. Our room looking out on the beach was perfect and a fully stocked liquor cabinet was a nice surprise. The guest relations people helped us use the majority of our resort credit on excursions we loved.

Contras: I didn't like how the first thing you do after checking in is having to sit down with a guest relations person who tries to get you to attend a timeshare tour. We told them no outright and they didn't bother us about it again however.

Royal Service at Paradisus Cancun

9,1 Excelente (1 017 avaliações)

390 €+

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Com uma praia privativa e uma piscina exterior, este hotel de 5 estrelas situa-se em Cancún. Este luxuoso hotel proporciona aos seus hóspedes serviço de mordomo, serviço de estacionamento e piscina para crianças. Royal Service at Paradisus by Melia Cancun - Adults Only dispõe de 138 quartos com ar condicionado. Os viajantes podem relaxar na sala de estar ou no jardim comum. O Aeroporto Internacional de Cancún fica a menos de 20 minutos de carro do Royal Service at Paradisus by Melia Cancun - Adults Only. Spa at The Royal Sands e Iberostar Cancun Golf Course ficam a uma curta viagem de carro do hotel.

Iberostar Cancun

9,0 Excelente (7 291 avaliações)

335 €+

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Localizado na maior extensão de praia da Zona Hoteleira e possuidor de uma arquitetura impactante, o Iberostar Cancún é o único hotel da região que oferece um campo de golfe, além de um luxuoso spa, um moderno fitness center e instalações para qualquer tipo de evento. O hotel é ideal para famílias, com parque aquático e uma grande variedade de atividades recreativas. Oferece também facilidade de acesso a bares, restaurantes, lojas e a vida noturna da cidade de Cancún.

10,0 Excelente

Prós: Beautiful Pool, beautiful beach, very friendly and talented staff, the food was great, drinks were great.

Contras: No top shelf alcohol choices.

10,0 Excelente

Prós: We were very pleased with every aspect our stay at the Iberostar Cancun.

Hard Rock Hotel Cancun

9,0 Excelente (4 386 avaliações)

429 €+

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Hard Rock é um hotel familiar e todo incluído localizado em frente à praia de Cancún. Quatro piscinas, seis restaurantes e sete bares. Conta com campo de tênis, ginásio e spa. Os 601 luxuosos quartos e suítes oferecem televisão de tela plana de 32 polegadas, um minibar surtido, etc.

8,0 Excelente

Prós: Estadia amigável all inclusive w 24 serviço de quarto hora

Contras: O fato de que fomos informados com vista para o mar mas não garantida ... o extra de 30 % cobrados para serviços com pontos resort

10,0 Excelente

Prós: Comida, o spa e a piscina

6,2 Bom

Prós: Pool snacks were very good, they also have some activities which are quite fun (pool foam party for example). Zen restaurant (Japanese/Asian) was very good, plus the service was always great.

Contras: In general terms it is a good hotel but expensive for what they actually offer, I wouldn't recommend it unless it was cheaper (for the same money you can go somewhere way better). The things I did´t like: - Hard Rock Hotels are no the same everywhere, we stayed at Panama Megapolis last year and was nicer, it had better rooms, facilities (eg: under water speaker in the pool) and service. - They host Weddings so you need to consider that large groups may be staying as well. In our case, the group staying was definitely NOT what I expected, besides being way too loud and quite drunk, they where rude, just consider that on the Wedding night some of the girls almost got into a fight with local hookers who where in the lobby bar (smash bar), after this, bar tenders kept on giving them alcohol which I think is unacceptable (toilets even ended up puked) (you need to consider that there were families with kids when this happened, plus, what are hookers doing in the lobby in the first place??).... Ok, we all wanna have fun, drink and laugh, but this isn't "college spring break"!! - Jetted pool is for "VIPs" only and not available for regular guests in the main pool area (the thing is that "VIPs" didn't use it much, so usually was available but "unreachable"). - It is a loud hotel, one night the Karaoke (held just by the pool) was on up until 2 am (my wife says it was until 4, but I fell asleep before she did xD). - In some places the service was not good, one night at smash bar it took me 15 minutes to get a dink (bar tenders where only looking for tips), next day I went down with all my 1 dollar bills and everything changed!!

8,0 Excelente

Prós: Fantastic staff!! Great food and lots of entertainment...

Contras: Our privacy lights were broken, it sounded like a construction site all night just outside our door...

9,1 Excelente

Prós: Wonderful service! many restaurant options within the hotel, entertainment at the pool, drinks at all times, nightclubs inside the hotel ... many entertainment options.

Contras: The main negative point is the smell of the bathroom drain. I stayed in a room on the 10th floor and decided to stay another day so they stay me on the 5th floor the smell is very unpleasant ... you have to take a shower and something by plugging the drain so that the odor does not go to the room. My friends were staying on the 3rd floor the odor was even worse!

10,0 Excelente

Prós: This all inclusive hotel offers everything. From your type of pillow you want to sleep on, if you want aromatherapy in the room, 4 types of liquor and mixers in room, to several dining options available on site. You literally never have to leave the resort unless you want to explore. I thought that with unlimited alcohol included that it would be crawling with drunk people, but everyone was the right type of pleasantly buzzed or totally sober. No puking anywhere that I saw. The staff had exceptional service that I have not found anywhere else. While you don't have to leave the hotel if you don't want to, there are lots of tours and excursions that you probably should look into if you have never visited the area before, and I definitely recommend a night out to It can be loud, and if you like your sleep, I recommend a room with the lagoon view for a quieter atmosphere.

Contras: It can be loud, and if you like your sleep, I recommend a room with the lagoon view for a quieter atmosphere.

4,8 OK

Prós: I liked that the hotel had everything easy to get to not a lot of walking around. Kid friendly

Contras: I checked in and didn't receive a special set up in my room like I had on my last visit. I also was not told about my resort credits and when I asked about them checking out they told me I had to use them that day. I was very upset because I could of used them the 3 days I was there. No one had told me about how many credits I had upon checking in.

The Royal Sands

9,0 Excelente (3 710 avaliações)

260 €+

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ARRIVALS sábado. 7 noites de estadia. Se você está de férias com a família, escapadela romântica para dois, ou uma fuga com os amigos, o Royal relaxamento é o que você vai encontrar no The Royal Sands. E não vamos esquecer as comodidades no local; uma semana não é simplesmente tempo suficiente para provar todas. Há piscinas para adultos e crianças, um spa de serviço completo, um centro de fitness, praia, terraço e serviço de massagem villa, campos de ténis com iluminação artificial para jogos à noite, dois restaurantes e um snack-bar, para citar apenas alguns. Como um benefício adicional, os hóspedes têm acesso a amenidades em todos os nossos resorts reais na área de Cancun, com um serviço de transporte gratuito entre eles. A linda villa acomoda 6 pessoas e tem uma cozinha completa e duas varandas. SERVIÇOS DE VILA Capacidade: 6 Quarto principal com uma cama king size Quarto de hóspedes com 2 camas de casal TV tela plana, sistema de som e DVD Cozinha totalmente equipada Banheiros com vaidade fora do banheiro / chuveiro Terraço e varanda Sala de jantar e sala de estar com 2 camas Murphy simples Walk-in closets com cofres Ar condicionado central Serviço de limpeza diário (exceto domingos) O calendário VRBO ajuda a fornecer disponibilidade instantânea e cotação de preços estimada. No entanto, porque a disponibilidade e as taxas variam de dia para dia e hora a hora, o recurso de calendário e recurso cotação instantânea nem sempre é 100% exato. Informamos que se um cartão de crédito não doméstico for usado para reservar uma locação de férias, taxas adicionais podem ser devidas no momento do pagamento, incluindo uma taxa adicional de 2% no cartão de crédito. Concierge Realty facilita aluguel de férias. Quaisquer problemas com o serviço do resort, acomodações, instalações físicas, comodidades, etc; são de responsabilidade direta do desenvolvedor / resort e devem ser tratados pelo resort, não pelo Concierge Realty. As fotos são aprovadas pelo desenvolvedor e, portanto, são consideradas como sendo realmente representativas do resort e das acomodações. Qualquer variação da foto e da propriedade ou instalações reais não são intencionais. Qualquer interrupção incluindo, mas não limitado a renovação, comodidade não disponível, mudança na decoração, etc. durante a estadia, seja conhecida pelo resort antes da reserva, ocorrendo durante a estadia ou anunciada após a confirmação, é uma questão estritamente entre o hóspede e o resort e não merecem uma acusação de propaganda enganosa ou violação de ética. Observe que as fotos mostradas são representativas das villas do resort e que um tipo de exibição específico não está implícito nem prometido em virtude das imagens exibidas. As categorias de vistas específicas devem ser tratadas com o agente de locação e serão garantidas como categoria de visualização no contrato de locação e na confirmação do resort. Questões relacionadas à visualização dentro da categoria de visualização garantida devem ser tratadas com o resort e representantes, uma vez que a Concierge Realty facilita o aluguel de vivendas e não é responsável pela colocação ou visualização da moradia uma vez que a reserva tenha sido confirmada. Observe que as fotos mostradas são representativas das villas do resort e que um tipo de exibição específico não está implícito nem prometido em virtude das imagens exibidas. As categorias de vistas específicas devem ser tratadas com o agente de locação e serão garantidas como categoria de visualização no contrato de locação e na confirmação do resort. Questões relacionadas à visualização dentro da categoria de visualização garantida devem ser tratadas com o resort e representantes, uma vez que a Concierge Realty facilita o aluguel de vivendas e não é responsável pela colocação ou visualização da moradia uma vez que a reserva tenha sido confirmada.

5,4 OK

Prós: There is a choice of 3 restaurants in Cancun that can be booked for dinner. They are ok, one of them very good.

Contras: Buffet food is uneatable. Besides the taste, my boyfriend got a food poisoning after the second meal.

9,7 Excelente

Prós: All the hotel services were pretty good! Nice food! Nice restaurants! Nice drinks! Perfect beach! Safety! Good location! Perfect all inclusive, with a lot of other good restaurants out of the hotel also included! Good rooms! Good attention for the customers!

Contras: The room service has to be improved! Even if you want just some bottles of water you will probably wait more than 45 minutes! They probably have just one person to deliver the orders on this huge hotel. At the first late night after arriving, with all the restaurants closed, i ordered some food and they spent more than 2 hours 30 mins to tell me that my order was already delivered when it was not! Had to talk to the manager for eating some!

9,1 Excelente

Prós: Pools Beach Service Beachfront Cabanas Staff was super polite and helpful Food was really good

Contras: I'm 29, my lady is 27, and we were probably the youngest people at the resort by 20 years. Older folks were nice, but would have liked more of a mix.

Hyatt Zilara Cancun - Adults Only

9,0 Excelente (3 289 avaliações)

488 €+

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Hyatt Zilara Cancún é um dos hotéis de luxo da rede Real Resorts. Trata-se de um belíssimo hotel localizado na Zona Hotelera de Cancún, com atendimento impecável e elegantes instalações cuja finalidade primordial é superar todas suas expectativas. O hotel oferece serviços de excelente qualidade para que você tenha uma estadia inesquecível. Desfrute o magnífico spa de luxo, uma grande piscina de borda infinita e todas as amenidades e o já reconhecido serviço das lindas suítes com vista para o mar que incluem as únicas Master Suíte Swim-up em frente ao mar de toda a cidade de Cancún, uma exclusividade que você não poderá perder. Sua estadia será simplesmente memorável. Hyatt Zilara Cancún em 2009 recebeu o prestigiado título "International Star Diamond Award", um reconhecimento que a The American Academy of Hospitality Sciences entrega exclusivamente aos hotéis 5 estrelas que são considerados exemplos de qualidade, sendo o primeiro hotel em Cancun a recebe r tal prêmio.

10,0 Excelente

Prós: A equipe foi muito simpática e atenciosa. Lindo resort.

10,0 Excelente

Prós: Tudo é perfeito !!

10,0 Excelente

Prós: Tudo foi perfeito, não faltava nada no hotel. Tinha todos os detalhes necessários. Que estadia excelente!

10,0 Excelente

Prós: Bela vista da praia ao lado da piscina Quarto confortável com uma vista espectacular da piscina e praia Funcionários simpáticos!

Contras: Ótima comida se você adora frutos do mar. Se não, você talvez não goste das outras opções disponíveis. Precisam acrescentar tostadas ao cardápio de café da manhã!

10,0 Excelente

Prós: Serviço maravilhoso! Praia muito limpa! comida muito boa! Ótimos quartos! Amamos a área "somente para adultos"! No geral, férias perfeitas!!

Contras: Nada que não tenha gostado!

8,8 Excelente

Prós: Nós gostamos da comida boa e o serviço foi excelente

Contras: Não tinha um bar noturno, nem nada para fazer após as 21 h. Poucas opções de restaurantes para jantar

10,0 Excelente

Prós: Melhor na strip

9,7 Excelente

Prós: As massagens no spa foram incríveis!!

7,7 Bom

Prós: Comida e equipe boas

Contras: Quarto com duas camas separadas. Desconfortável

8,8 Excelente

Prós: 레스토랑 어디든 다 맛있고 친절했습니다 수영장이 넓어 이용에 불편이 없었고 만들어주는 칵테일, 마가리따 모두 만족스러웠습니다. 룸서비스 한번 시켰는데 플랫팅 맘에 들었고 따뜻하게 먹을 수 있어 뷔페에서 먹는것보다 더욱 만족스러웠습니다.

10,0 Excelente

Contras: As necessidades a longo noite entretenimento horas.

10,0 Excelente

Contras: Perfeito resort menos o ginásio

10,0 Excelente

Prós: The staff was amazing, very welcoming and surprised us with cute things sent to the room to celebrate a birthday. Very impressed with the cleanliness and amenities of this hotel.

Contras: Food at the pelicanos could be better, very fried and bar like good options. Would like to see a smoothie bar or fresh juice area.

6,8 Bom

Prós: Room was clean. Staff were friendly and helpful.

Contras: Food is just okay. Not sure if it's because it wasn't peak season by then.

10,0 Excelente

Prós: Can't say enough good things about our stay at Hyatt Zilara. From the moment we stepped foot from our airport transfer, every single staff member that we interacted with throughout our stay was completely warm, courteous helpful, and just extremely nice. I concluded that the reason the property is prettier than neighboring resorts has to be due to the fact that there was always a small number of staff maintaining a meticulous level of cleanliness and presentation. The open air concept of the hotel is neat and helps to provide that tropical feel. As an all inclusive, adults only resort, food and drinks were also amazing...not to mention that they have all of the popular premium liquors (Grey Goose, Capt Morgan, Crown Royal etc). Finally, it's even prettier than the photos that you'll find on the web!

Live Aqua Beach Resort Cancun

9,0 Excelente (2 823 avaliações)

511 €+

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Com uma estadia Live Aqua Beach Resort Cancún - Adults Only em Cancún (Zona Hotelera), ficará a 5 minutos a pé de Interactive Aquarium Cancún e de Centro Comercial La Isla. As principais comodidades incluem acesso à internet com fios grátis, um business center aberto 24 horas e jornais grátis no lobby. Há estacionamento com motorista grátis no local.

10,0 Excelente

Prós: Belíssima propriedade, comida deliciosa, excelente localização. Recomendo!

Contras: A equipe é agressivo a vender outros produtos

6,0 Bom

Prós: A comida não era boa, lugar poderia utilizar algumas actualizações

7,1 Bom

Prós: Nice grounds, although it looks likes its getting a little older. Staff was great, every single one of them Spa was great.

Contras: The food was bad. I kept on trying to give this place 2nd and 3rd chances to see if they had anything good. But I was constantly disappointed. It was edible, but far from good. The nail in the coffin is when we got a taco from the airport and it was better than all the food we had at this hotel. Room felt a little dirty, shower leaked, shower glass door had someone's name scratched into it.

10,0 Excelente

Prós: Very upscale beautiful resort. The best food, prepared elegantly. the nicest and most attentative staff you could ever meet. beautiful beaches and pool area. one of my favorite spots on this planet

Contras: that I couldn't stay longer

6,2 Bom

Prós: The hotel is suppossed to ve o e of the best in Cancun, but it is a great disapointment

10,0 Excelente

Prós: A great place, I met my kids there for some relaxing togetherness! The staff is friendly, helpful without being pushy. The place is clean, beautiful and laid back. People from all over the world to meet and enough food variety to keep you from getting bored.

Contras: This visit it wasn't too crowded but I've been there in the past where you have to stalk out your place at the pool. We went because we love the place and got a great deal through Kayak I couldn't afford it at regular price. I would love to get notification that Live Aqua wasn't crowded and had a deal going on - I'd be there again in a minute.

10,0 Excelente

Prós: The perfect hotel - paradise.

Contras: Hotel guests start "reserving" lounge chairs by the pool around 7am by leaving towels there; then they don't come back til much later. This is to be expected I guess, not an issue with the hotel itself. Just good to be aware of before you go.

10,0 Excelente

Prós: The pool is amazing and the swing bar and swim up bar are lovely features. The location on the beach is stunning and we never tired of the views across the infinity pool. The spa is very high spec and the therapists good. We would definitely go back and highly recommend Live Aqua Cancun.

Contras: The food was not always to the highest or consistent standard in all the restaurants compared to the luxurious style of the hotel. The pillows are uncomfortable. One of our rooms needed an upgrade in the bathroom.

9,1 Excelente

Prós: The pools are amazing, the grounds well kept and the staff are all friendly.

Contras: The aromatherapy is too strong in some places. Painting going on in the main lobby the day we left - left me with a BIG headache. We had to check out of our room at noon. Planned to grab a quick lunch before leaving but nothing available between 12-1 except room service and a couple of places outside in the 100+ temps.

5,4 OK

Prós: This place would’ve been a solid 3*value with a five star staff but that’ll leave noisy night club next-door ruined it for us

Contras: This place would’ve been a solid 3*value with a five star staff but that’ll leave noisy night club next-door ruined it for us

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

9,0 Excelente (2 480 avaliações)

321 €+

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Com uma estadia The Westin Lagunamar Ocean Resort Villas, Cancun em Cancún (Zona Hotelera), ficará a alguns passos de Interactive Aquarium Cancún e a 3 minuto(s) a pé de Centro Comercial La Isla. As principais comodidades incluem um business center, um serviço de limpeza a seco e uma receção aberta 24 horas. A estância conta com transporte de/para o aeroporto (disponível 24 horas) mediante uma sobretaxa e há estacionamento com motorista grátis no local.

5,4 OK

Prós: Mar e piscina são bons

Contras: Comunicação ruim Muitas promessas vazias Sofá-cama desconfortável. A minha filha teve que dormir no chão Vista de uma palmeira e não da praia Nenhuma ajuda para estender a estadia

6,8 Bom

Prós: Perto de um shopping. A uma curta caminhada até um shopping turístico

Contras: A comida é boa, mas demora muito tempo. às vezes demorava mais de 40 minutos após a encomenda.

8,0 Excelente

Prós: Quarto incrível e piscinas. a praia foi o melhor

Contras: Não autenticidade suficiente

10,0 Excelente

Prós: A mesma equipe todos os anos, muito amigáveis. Bela praia e piscina! A localização é ótima. Eu adoro ter lavadora e secadora no quarto. Nós já reservamos o nosso retorno!

Contras: Adorei tudo!

10,0 Excelente

Prós: Alicia o nosso concierge pessoal foi grau A.

Contras: Não sempre reservar com getaroom.com. Eles são um enorme embuste.

10,0 Excelente

Prós: Every room is clean I like size of the bedrooms nice view the pool area

Contras: Two different main entrance having to walk a lot layout of the hotel

10,0 Excelente

Prós: Liked/Loved: -Friendly Staff. Always willing to help. Always a friendly hello and smile. Sure, on occasion, there was a communication gap because I was in a foreign country and did not speak the local language. The staff was more than patient with me. Thank you! -Accommodation: Awesome! we stayed in the single studio with the kitchenette. Just perfect to eat in if needed (Grills on site). Downtown was "Mega", Walmart, Costco, etc to get groceries. Just south was a grocery store called Soriana in Kulkukan Mall. Great restaurants within walking distance. Great food within the resort. You can find everything you are looking for within walking distance of the resort. La Isla shopping right across the street. Bus stops right in front of the resort. Everyone says to ask for the higher levels. We stayed on the second floor and took the stairs...nice to not have to wait for elevators. -Resort: Activities for all ages. You find your people...playing volleyball, kids club, sports lounge, by the pool, or down on the beach. -International: We met people from all over the word staying at this resort (Russia, England, Paraguay, Spain, Qatar, Canada, USA)

Contras: Disliked: It's Cancun! What is there not to like _______ ? (if you fill in the blank, don't go). Okay, I did not like the ugly drunk Americans.

10,0 Excelente

Prós: An amazing resort to relax and enjoy the beach, swim in the sea or the many swimming pools.

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Hyatt Ziva Cancun

9,3 Excelente (5 819 avaliações)

532 €+

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Com uma estadia Hyatt Ziva Cancun em Cancún (Zona Hotelera), ficará a alguns passos de Delphinus Dreams e de Playa Caracol. As principais comodidades incluem um business center, um serviço de limpeza a seco e uma receção aberta 24 horas.

10,0 Excelente

Prós: A equipe, estabelecimento, serviços e paisagem são surpreendentes

9,4 Excelente

Prós: North beach and Pool, Great Food (sometimes was cold but good taste), Spa.

Contras: Intermitent Wifi and Cable TV, extra charges for additional person.

8,2 Excelente

Prós: Hurricane Matthew messed up our plans for our wedding ceremony on the beaches of South Carolina, so we decided to ease the pain with a three day jaunt with our boys to Hyatt Ziva. Having spent a weekend at Hyatt Zilara in late June for my wife's birthday, we were somewhat familiar with the Hyatt brand, and knew what to expect from a quality standpoint. The friendliness of the staff is what we enjoyed the most. They make you feel like they are genuinely happy you are there, from the concierge staff to the kids club staff, and everyone in between. The hospitality is top-notch. The sugar sand beaches at Ziva are really nice. Both are protected so the crystal clear waters are calm and refreshing. The lounge chair area next to Habenero's was the best, being right next to the water with service staff to deliver drinks with a smile. Our 6 yr old can't stop talking about The Kids Club. He had such a good time with other kids his age, playing in the water park or eating lunch in one of the restaurant's, or making arts and crafts together. Total winner in that regard. We were able to enjoy the live salsa band that played Thursday night on the rooftop bar. We had a blast dancing all night long.

Contras: There were some things that we wished were better. We had a great time dancing Thursday night, but that was it. No other night had any exciting thing to do. We were treated to some nice performances on Friday night, which was Mexico night, so the main area was decorated and vendors had set up shop to sell stuff, and the food was pretty amazing as well, but we still were disappointed that there wasn't another club like atmosphere to enjoy. And speaking of the food, it was spotty at best. Other than the fare that was offered on Mexico night, it was kinda disappointing. We weren't expecting a gourmet experience, but we thought it would be better than it was. The pool areas seemed a little bi-polar. The main area had someone talking on the speaker constantly, with this droll, canned music playing in the background, and the water felt like a bathtub. In contrast, the smaller pool area on the south beach side was to quiet, with no music at all and the water was downright cold. We thought that a little more balance would have been nice. I was charged and international transaction fee by the resort. When I first questioned what this charge was, they told me that it was from my bank. But after talking to my bank today I was notified that it was in fact the resort that facilitated this charge. I will be calling them this afternoon to address this. Overall it was a great weekend.

10,0 Excelente

Prós: Staff were all very helpful. Many different food choices. Room in the turquoise tower was the nicest out family had ever seen. Pool and beach area just perfect! Would recommend to anyone traveling to Cancun.

9,1 Excelente

Prós: Great experience and facilities. Awesome pools as well as recreational areas including the beach. Loved that they had kayak and paddleboarding for free.

Contras: The food wasn't great, it could have been better. The service at the restaurants wasn't great, you had to be asking multiple times for stuff.

Intercontinental Hotels Presidente Cancun Resort

9,0 Excelente (1 401 avaliações)

212 €+

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Em Cancún (Zona Hotelera), InterContinental Presidente Cancun Resort ficará a 15 minutos a pé de Playa Caracol e de Centro de Congressos de Cancún. As principais comodidades incluem um business center, jornais grátis no lobby e um serviço de limpeza a seco.

8,2 Excelente

Prós: Nada que se destaque neste hotel à beira-mar. Eles são competentes, tem todas as comodidades. Mas era frio e sem graça.

10,0 Excelente

Prós: Hotel bem conservado de frente para o mar. Quartos ótimos com vista para o mar Piscina muito agradável. Praia limpa Equipe muito boa

Contras: Não ter translado para o aeroporto foi uma decepção, mas acho que muitos poucos hotéis fornecem esse serviço em Cancún. Seria muito bom ter isso mesmo por uma taxa.

9,0 Excelente

Prós: The staff was very helpful, even though I had problems expressing what I wanted.

Contras: Must have been a leak in the shower above my floor, because the ceiling caved in on the last day there...

9,6 Excelente

Prós: The hotel is older and I believe one of the first hotels built in the area, but it is still a beautiful hotel. The room I stayed in was wonderful - travertine stone on the floors and in the bathroom. Loved the shower. The colors were earth tones, which have always been my favorites, and the bed was very comfortable. Everyone I encountered as far as staff were friendly and very efficient. I asked for more towels before leaving for a meeting one day and upon my return several fresh clean ones had been put in my room. The price was also very reasonable. Overall I would rate my experience and the hotel a 9.5. The only suggestion I would have would be for the owners. They should put a new coat of paint on the outside of the building, which would be one of the least expensive things they could do, and it would brighten everything up. I believe they had recently done so to the interiors. It's not a party hotel, and there are many of those in Cancun that have hip hop or house music banging all day and night. It's a place you can go and have a very relaxing time. Most of the guests were Mexican nationals, many with their families. I had a very nice time and would recommend the hotel to anyone.

10,0 Excelente

Prós: The friendly staff and comfort of resort. Felt completely rested and relaxed. Javier pool/beach concierge was very helpful and make sure the beach is clean and safe. Humberto hotel concierge very friendly helpful and does not try to talk you into stuff you don’t want to do. Gladys is the most friendly beach club server and the others are good too. I will return there again and again.

Contras: The birds who fly in in the morning to steal my breakfast at the morning buffet.

7,4 Bom

Contras: Security would randomly ask you what your room number was as If you couldnt be staying there, as If we were intruders, they only kept asking us as if we were lying; honestly I felt like it was because we were black. And because of that I would never stay there again. The food wasnt that good as well.

5,1 OK

Prós: The beach front

Contras: The good was terrible. They gave me the wrong room. They tried to fix it but wasn't what I paid for. I will not ever stay there again. And I will make sure to tell my friends as well about the experience. I paid a lot for a room that was overlooking a few buildings and a small sliver of ocean. Not what I paid for!!

Grand Park Royal Cancún Caribe

8,6 Excelente (4 578 avaliações)

257 €+

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Oferecendo uma praia privativa e uma piscina exterior, este resort de 5 estrelas localiza-se em Cancún. Possui um centro de fitness, salão de beleza e sauna. No terraço pode desfrutar do sol ou apreciar uma bebida no bar. Transfers para o aeroporto, limpeza a seco, serviço de babysitting e serviço de lavandaria estão disponíveis mediante solicitação. Os conselheiros multilingue do resort estão disponíveis para o ajudar com dicas e sugestões na sua visita por Cancún. Todos os modernos quartos do Grand Park Royal Luxury Resort Cancun têm ar condicionado e também oferecem casa de banho privativa, mini bar e máquina de café. Cada um oferecendo armários, ferro de engomar e cofre de computador portátil. Em Grand Park Royal Luxury Resort Cancun encontra opções de refeições convenientes, como pratos da cozinha mexicana, asiática e italiana no El Mirador Restaurant e especialidades da cozinha internacional no Cocay Restaurant. No resort encontra serviço de quartos ao dispor 24 horas por dia e, nas redondezas deste pode descobrir uma extensa variedade de refeições. Grand Park Royal Luxury Resort Cancun fica a cerca de 20 minutos a pé de Hard Rock Cafe Cancun. Petempich Bay, Gran Puerto e Estadio Quintana Roo ficam somente a 20 minutos de carro do resort.

10,0 Excelente

Prós: Amor equipe de entretenimento Gerente ubaldo de alimentos e bebidas foi incrível! Super resort limpo Vários chuveiros de hidromassagem o melhor!

5,3 OK

Prós: Location and some services.

Contras: Room is not quite comfortable. Small bathroom, TV didn't work all the time and shower wasn't very good. Hotel is ok but for the price I espected much much more.

6,8 Bom

Prós: + Property: Nice landscaping, beautiful beach front, excellent "adult only" pool. Overall it was nicely maintained. Royal tower room was beautiful with a large balcony, huge bathroom, couch/sitting area, and unobstructed view of the ocean. + Staff: Bartenders & wait staff at the adult pool and rooftop bar were awesome. Waiters at all of the restaurants were good. Cleaning/maid staff were excellent and kept our room looking spectacular everyday. The Royal Tower concierge (Gabriela) was very helpful with accommodating a special request we had. + Food: Good variety. Dinner at the Oriental, and breakfast buffet were the best meals we had during our stay.

Contras: - Property: **BEWARE** when booking that this resort goes by "building type" and not "room type." I thought we had booked a room with a King bed but was told there were none available, but we could upgrade to a "Royal Tower Room" with a King for $240 USD. After much frustration and back and forth with person at the front desk, he offered us a "COMPLIMENTARY UPGRADE" to the "Royal Tower Room".......for $50 USD cash he put directly into his pocket. Also -- the 1 and only hot tub was located near the family pool and was filled with young children everyday. There was feces sitting on the steps to the hot tub that were there for at least a half hour before someone pointed them out to maintenance and they were cleaned up; absolutely gross. And if you're looking for late night activities, you'll have to leave the resort because the last bars closed at 100 AM. - Staff: They always seemed to be trying to sell you on something. Beware, the workers in the lobby are not the actual concierge (even though they will tell you they are), they are actually selling timeshare. The real concierge is the opposite direction, near the elevators/banquet hall. Wait staff at the restaurants generally would not refill our water glasses unless we specifically asked them to. - Food: Quality was "OK". There was nothing I would go back for.

8,5 Excelente

Prós: Everything was amazing! All the staff were amazing, except check in boy. Restraunts are amazing and great service! Bell boys are super amazing and very friendly. Room service was great and loved how polite they were.

Contras: Checking in was horriable! After traveling 8 hours and having a young man that seemed very irritable and didn't seem he liked his job to much, was a little frustrating. We received nothing paper wise or conversation about things to do or any info about the resort. No towel cards, maps, agenda paper, nothing!! Just a room key. Check out was good. Thank goodness it was a different person. Not really any activities at night though.

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