hotéis em Cancún

hotéis em Cancún

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Cancún, Quintana Roo, México
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Informações úteis

Baixa estação outubro
Época alta março
  Preço médio (durante a semana): 156 €
  Preço médio (durante a semana): 280 €

mês mais barato para hospedagem

19%

redução esperada nos preços

época mais cara para hospedagem

36%

aumento esperado nos preços

(preço médio das últimas 2 semanas)

domingo - quinta

(durante a semana)

(preço médio das últimas 2 semanas)

sexta e sábado

(noite de fim de semana)

Perguntas frequentes sobre a reserva de um hotel em Cancún

Quanto custa um hotel económico em Cancún?
Utilizadores da KAYAK encontraram quartos duplos em Cancún a partir de 5 € nos últimos 3 dias. O preço médio é de 210 €.
Quando custa um hotel em Cancún para hoje à noite?
Nas últimas 72 horas, os utilizadores encontraram Cancún hotéis para hoje à noite desde 6 €. Também encontraram hotéis 3 estrelas desde 7 € e hotéis 4 estrelas desde 39 €.
Quando custa um hotel em Cancún para este fim de semana?
Nas últimas 72 horas, os utilizadores encontraram Cancún hotéis para este fim de semana desde 10 €. Também encontraram hotéis 3 estrelas desde 10 € e hotéis 4 estrelas desde 40 €.
Como encontro hotéis perto de mim?
Vê os nossos mapas de hotéis para encontrares os melhores hotéis perto de ti.

Onde ficar em Cancún?

A nossa ferramenta Heatmaps o ajuda a encontrar o lugar ideal para hospedar-se em Cancún, mostrando os hotéis mais próximos a atividades que lhe interessam

Os melhores hotéis em Cancún

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Nizuc Resort and Spa - Cancún - Quarto
1
9,3 Excelente (2 070 avaliações)
592 €+
Visão geral Avaliações
Com uma estadia Nizuc Resort and Spa em Cancún (Zona Hotelera), ficará a 5 minutos de carro de Playa Delfines e de Ruínas de El Rey. As principais comodidades incluem um business center, aluguer de limusinas e registo de entrada rápido. Planeia um evento em Cancún? Esta estância dispõe de uma área total de 765 metros quadrados para eventos, onde se incluem um centro de conferências. Poderá solicitar transporte de/para o aeroporto e existe, também, estacionamento grátis no local.
10,0 Excelente
Prós: Arquitetura
9,6 Excelente
Prós: De tudo. O resort é maravilhoso, a decoração é lindíssima, funcionários muito amáveis, comida deliciosa.
Contras: O café da manhã poderia estar incluso na diária.
9,6 Excelente
Prós: Design and location are special. Beginning from approaching to the entrance, there was very nice sequence. I stayed suite, room ceiling height is high, and there is nothing to interrupt ocean view. Site is very big, but you can approach everywhere using by cart.
10,0 Excelente
Prós: Very stylish hotel, great restaurants and location but more importantly the staff is amazing always trying their best to make your stay the best they can
10,0 Excelente
Prós: The Nizuc has the be the nicest hotel in cancun. The grounds are breathtaking with views to the sea from most rooms. The suites are incredible high ceilings beautifully decorated and very clean. The hotel also offers some of the best food I have ever had. But what really makes the whole experience is the staff, they are there to help at any moment and have made is feel so welcome and looked after. Their attention to detail and service is outstanding and left us wanting to return again and again.
Contras: everything is perfect here
10,0 Excelente
Prós: Great and friendly staff, they take care of everything. Villa was sparkling clean. Good food from the room service
Contras: Nothing
9,6 Excelente
Prós: The property is just perfect for family or couples. Has great restaurants and the facilities are great. Their Indochine Restaurant and Ramona restaurant serve exquisite meals that are flavorful and fulfilling. The service throughout the resort was exceptional.
10,0 Excelente
Prós: this place was everything and more i was honestly shocked upon arrival
Contras: f
9,2 Excelente
Prós: It was great experience with large beautiful room with ocean view and tinkling about every little thing. The staff were so generous and always ready to serve with a smile.
Contras: Every thing was perfect beside the location that far from bus station or downtown.
9,6 Excelente
Prós: The staff and service was excellent. Also the property was beautiful and super clean!
Contras: The breakfast buffet is way over price. Lunch and dinner was excellent.
10,0 Excelente
Prós: Nizuc is a calming and relaxing resort with unique and modern decoration, beautiful view. It’s best for a writer or journalist, couple on honeymoon or holding a wedding here. I have nothing to complain but more than my expectations. The staffs are so welcome, respectful and helpful. We have bought lots of artisan decoration and asked them for boxes. They brought them to our as we came back. Love the food at Nizuc Indochina restaurant. The beach side for adults only is nice but not on the family side however there is a pool with amazing view. You can do snorkeling at the property I guess.
Contras: If you’re looking for a place to have fun and crazy party, this is not the place.
10,0 Excelente
Prós: Everyone was beyond friendly and aim to please. Also met some great people at the resort.
Contras: Nothing
8,8 Excelente
Prós: Instalações muito confortáveis
Le Blanc Spa Resort - Adults Only - Cancún - Edifício
2
9,3 Excelente (1 167 avaliações)
677 €+
Visão geral Avaliações
O premiado hotel de adultos Le Blanc Spa Palace é considerado um dos melhores hotéis do mundo. Puro luxo e elegância, com uma incrível localização, mais de 20.000 m2 entre o Mar das caraíbas e a Lagoa Nichupté, gozando de deslumbrantes vistas. O hotel oferece um excelente spa, vários restaurantes excecionais, e uma maravilhosa piscina com efeito de infinito, ideal para uma estadia inesquecível.
9,1 Excelente
Prós: Tudo
Contras: Isso mesmo que eu recebi um e-mail de confirmação de caiaque que minha reserva não estava em nenhum lugar em seu sistema. Faz-me não querer usar o kayak anymore. Eu estava chateada por ele.
9,4 Excelente
Prós: A comida e o serviço
Contras: Foi reservado como de frente para o mar. Me deu a vista parcial para o mar. Caso contrário não é uma coisa ruim a dizer
10,0 Excelente
Prós: serviço excelente, restaurantes ótimos, especialmente o francês. as Opções no hotel são muito bons e por isso só aproveitamos tudo o que nos ofereceram. Tínhamos tudo a nossa disposição.
Contras: tudo excelente
10,0 Excelente
Prós: This is an amazing hotel. Staff is super friendly and accommodating. It is clear that much thought was spent on anticipating visitors comfort and pleasure. We would definitely come back if we can afford such a visit again.
10,0 Excelente
Prós: Everything is great
Contras: Nothing
10,0 Excelente
Prós: Tudo nos mínimos detalhes, com muita atenção. O quarto é muito confortável e bom gosto.
Contras: Gostei de tudo!
9,6 Excelente
Prós: The staff is amazing. There is a butler in each room and there is always staff ready to help (drinks, food, towels, etc) in the pool and beach areas. The place itself is perfect for a relaxing trip (if you want a hotel to party this is not your best choice). I highly recommend trying out all the specialty restaurants, the food there is amazing, better than expected for an ALL-INCLUSIVE RESORT. The drinks they offer are premium brands and the bars offer a wide variety of mixed drinks or cocktails. The room was incredible with amazing views to the beach. The bed and pillows will not let you get up in the morning because of how comfortable they are. The Spa is a little expensive but is worth it, use your resort credit.
Contras: There is an important difference between the food at the specialty restaurants and the one from the room service and pool/beach areas. The food itself isn't bad but I expected more. Considering the price you are paying versus other all-inclusive resorts like the Hard Rock Hotel. The food in these areas lacks quality, variety and taste.
10,0 Excelente
Prós: Tudo, funcionários, limpeza, conforto, instalações e localização
10,0 Excelente
Prós: Excelente hotel, com muito luxo. Comida boa, principalmente o cafe da manhã e o restaurante principal no almoço. Com exceção do restaurante japonês, no jantar, os demais não me surpreenderam. No geral, vale a pena sim se hospedar nele.
10,0 Excelente
Prós: Everything exceeded every single expectation I may have had. There were a few superstars of the bunch and they were the best EVER! Hugo and Israel, our butlers, were as sweet and helpful as can be; Jair at the beach was impeccable; Alan at the pool.bar was amazing; Alvaro and all the evening guys at the lobby bar were perfect; and Bruno from guest services was professional and incredibly attentive! We are Le Blanc guests for life!
Contras: Nothing. There was not a single complaint.
10,0 Excelente
Prós: Excellent service, beautiful hotel, great food, great friendly staff. Very high class.
Contras: I liked everything!!
8,8 Excelente
Prós: The staff went beyond to make me feel Comfortable. Even st the buffet they carried your plates. Beautiful property and very relaxing
Contras: The staff reserves some loungers for platinum members. I would have like to known that before booking. They don’t have very many activities or staff entering entertainment. Even for the morning yoga you are supposed to sign up. The played New Age music( music that plays in lobby’s) all day and could have easily played so pop music
10,0 Excelente
Prós: Love the spa, even if you don't pay for a massage or other treatment you get access to the full hydrotherapy suite: sauna, ice room, steam room etc. I like that the main restaurant buffet had options that changed daily! Liquor dispenser in the room was very tempting. The butlers did an amazing job keeping us with honeymoon surprises each time we came back to our room after a day out.
Contras: Rather aggressive timeshare presentation pushed upon you right when you arrive when you just want to unwind, relax. But otherwise there isn't much I didn't like.
7,5 Bom
Prós: Rooms were great. Staff super friendly and attentive.
Contras: Food was underwhelming for the cost to stay.
Iberostar Cancun - Cancún - Edifício
3
9,1 Excelente (8 622 avaliações)
341 €+
Visão geral Avaliações
Esta jóia arquitetónica está numa localização privilegiada, a minutos das principais atrações de Cancun. Este hotel dispõe de um centro de convenções e espaço exterior para eventos e actividades sociais. Conta com 5 restaurantes, um snack-bar, bar de desporto, sala de gelados, e bar de charutos. Por uma taxa extra, os hóspedes podem usar as salas de reuniões, o campo de golfe, planeamento de casamentos, spa e salão de beleza, serviço de baby-sitter, lavandaria, acesso à Internet e assistência médica 24 horas. Além do átrio com elevadores, também há um salão de cabeleireiro, e clube infantil.
10,0 Excelente
Prós: Bela piscina, bela praia, equipe muito simpática e talentosa, a comida era ótima, as bebidas eram ótimas.
Contras: Sem opções de álcool na prateleira superior.
7,9 Bom
Prós: Show at night was fantastic!
Contras: Cleanliness of room, hotel needs updating all around, power went out last day and it was miserably hot. Did not like we could not order food to the pool or beach area.
10,0 Excelente
Prós: Friendliness of staff/drinks/food/beach/pools
Contras: Some things weren’t fixed soon/had to report several times.
9,6 Excelente
Prós: The hotel grounds where beautiful and very well taken. The food was of good quality and with variety. The breakfast was vast and for different tastes.
Contras: The service in the Buffet restaurant (El Viejo Laguito) could have been better. They have a lot of tables with not too many people assigned to them. After the second day I started sitting outside, and there are less tables being tendered by a waiter, from that point onward it all worked.
8,8 Excelente
Prós: The all staff area’s is very humble except front desk staff. Monica from the Antiguo Lago restaurant is very nice person and complacent.
Contras: The front desk staff they don't have empathy.
5,4 Razoável
Prós: the Swiming pools are good. Staff in swimming pools are good.
Contras: The view of my family is block. We cannot see the beach. The restroom is tiny. The chief in the Japanese restaurant in the hotel is rude, and food is really bad, no tast of susi at all
4,6 Razoável
Prós: Some of the staff people were very nice.
Contras: 1. I paid to much money for my kids. I traveled by myself with my two daughters and paid for three adults. 2. The bathtub was broken. 3. The pools were dirty, I asked twice the staff to clean the pool. 4. The TV in the room didn’t work well. 5. Some of the staff were not to nice. 6. I though that the hotel will make a big effort to fulfill our expectations due to the conditions of the sea and the security problems the have in Cancun.
7,5 Bom
Prós: The staff were amazing and very friendly. Kids club was awesome! My 8 year old didn’t want to ever leave.
Contras: I didn’t like the food and that the pools closed at 8pm. Also my teenagers did have a great time. They didn’t have any organized activities specifically for them to meet other teens.
8,3 Excelente
Prós: Excellent food, drinks, and coffee. Ocean view even from basic room. Lobby is beautiful, bar makes craft cocktails and live music was great. Staff is mostly friendly and attentive. Maid service terrific.
Contras: Beach beverage service was spotty. Restroom near beach never had soap. Hot tubs were no warmer than the pool. Seaweed was bad this trip even with regular cleanup. Price for hotel significantly more expensive than our last stay which was spring break 2018.
9,6 Excelente
Prós: O hotel é muito bem localizado de uma beleza ímpar e com piscinas agradáveis e limpas que desembocam no lindo mar caribenho. Os funcionários são bem capacitados e gentis. A alimentação além de variada e muito bem preparada.
Contras: Poderia ter um cardápio impresso no quarto com o menu do restaurante 24 horas.
10,0 Excelente
Prós: Everything!
Contras: Loved it all
10,0 Excelente
Prós: Fiquei agradecida por ter sido convidada a hospedar-me no Iberostar Prestigie. Minha reserva foi no Iberostar Cancún. Parabéns por tudo. Estou compartilhando com amigos para hospedarem-se nesse hotel! Gracias!! Foi maravilhosa !! Fiz parte da Convenção Suzuki das Américas!
9,6 Excelente
Prós: Atendimento e educação dos funcionários
Contras: O bar da piscina estava fechado para reformas.
Riu Palace Peninsula - Cancún - Edifício
4
9,1 Excelente (6 498 avaliações)
299 €+
Visão geral Avaliações
No centro de uma das zonas mais turísticas de Cancun, junto a uma praia de areia branca e águas turquesa, aguardam uma série de excelentes comodidades: piscinas, jacuzzi, solário, spa, ginásio, banho turco, e uma longa praia de águas tépidas. No hotel, há vários restaurantes temáticos e um buffet. Uma longa lista de actividades para toda a família: animação diária para todas as idades (Riuland para as crianças), golfe, campos de ténis, desportos aquáticos, e animação nocturna (espetáculos e música ao vivo) para os adultos.
10,0 Excelente
Prós: Tudo
10,0 Excelente
Prós: Serviço, comida, localização e entretenimento
7,0 Bom
Prós: The hotel was beautiful and the location was perfect!
10,0 Excelente
Prós: Everything was fantastic and it exceeded our expectations. All the alcohol was top shelf, and the service was remarkable.
Contras: I can't think of much other than they needed a second waste basket in the room. Seriously, that is the only complaint as trivial as it can be. If I could rate than an 11 I would.
10,0 Excelente
Prós: Very clean and up to date. Professional friendly staff.
Contras: I can't think of anything that we didn't like.
10,0 Excelente
Prós: The hotel was extremely clean, friendly and the staff were exceptional. The view was amazing and the had an activity every day. The steakhouse was really good and there was 24hr service for your needs daily. I can not wait to go back.
Contras: The bar pool was not was not clean and continued to get very gross looking, the staff did try hard to maintain it but it was not good. It needed more cleaning and maintenance daily.
8,0 Excelente
Prós: The staff is excellent! Go see Max in the buffet ... he will treat you like royalty! :)
Contras: Most of the food is good. Buffet, Mexican and the Italian places were great. The steakhouse was really disappointing, but you won't go hungry!
5,7 Razoável
Prós: Aside from the staff who were all friendly and accommodating, nothing stood out. We have stayed at @ 10 different all-inclusive resorts in Cancun over the years. I will forget this one in little time.
Contras: 1.The noise. 2. The terribly average food; one person making omelettes and a long line to wait for food. 3. The lack of room bathrobes or slippers. 4. Bellman who do not bring in your luggage or take it to your room. 5 The constant pool party atmosphere. 3. The 3 empty beer bottles sitting in the same place in the stairwell for 4 days. 4. The small exercise room. 5 Staff does not set up umbrellas. 6. I must “exchange” a card token for a beach towel every day. 7. Locals selling EVERYTHING on the property beaches. Despite booking months in advance online getting a 1st floor room and heating everything outside - resort at capacity and no opportunity to move rooms. This is a place for a party - not for relaxation and quiet.
5,0 Razoável
Prós: The staff
Contras: Outdated. Rooms sub par. Allow smoking
10,0 Excelente
Prós: The architect the people where so friendly and kind
Contras: No nothing at all
7,0 Bom
Prós: The staff was friendly, drink service by the beach was quick and efficient, the grounds were beautifully maintained, and the beach was stunning. I especially liked the rocky side of the beach, It was quiet and relaxing.
Contras: The hotel did not provide the rooms I reserved on the first night. I requested a double and a king, so that my adult kids (19 and 22) could share a room without sharing a bed. They obviously overbooked, and they only had 2 kings. UGH!
5,0 Razoável
Prós: The waiters at the restaurant made it feel like home.
Contras: There was a little accident in the hotel room, the shower glass shattered when my bf stepped got out the shower and closed it and they had the nerve to charge us
5,0 Razoável
Prós: The hotel was decorated nicely. The room was adequate as well.
Contras: This hotel participated in discriminatory practices. Some guests were allowed to wear swim or casual attire in dining rooms, while others did not have the option. In addition, staff members in the dining area were abrasive at times.
10,0 Excelente
Prós: excelente lugar muy completo dispuesto a repetir la experiencia.
Fiesta Americana Condesa Cancun - Cancún - Edifício
5
9,1 Excelente (5 979 avaliações)
387 €+
Avaliações
7,1 Bom
Prós: Boa piscina e bares. Quartos de conforto. Perto da praia.
Contras: Dicas equipe sempre wabt. Os quartos não são limpos. Nada a fazer à noite. Não colocar o suficiente alocohol nas bebidas. Baixa variaty de alimentos.
9,4 Excelente
Prós: A comida era incrível
Contras: Tempo compartilham vendedor são irritante
9,1 Excelente
Prós: A equipe mais mais simpática e prestativa que já conheci. Eles definitivamente fazer um esforço extra com um sorriso no rosto.
Contras: A comida foi uma decepção, e as bebidas não eram as melhores. Talvez seja bom ter mais variedade e qualidade. Vocês poderiam oferecer um upgrade com tudo incluído para oferecer opções melhores. O upgrade com tudo incluído teria fitas com cores diferentes e preço mais alto.
9,6 Excelente
Prós: Ótimo serviço, o melhor que eu já tive
Contras: Estou em uma clínica agora com todos os sintomas típicos do "México", mas a menos que seja de insetos desconhecidos no quarto, não é culpa deles de qualquer forma
10,0 Excelente
Prós: A comida era ótima bem como a localização. Excelentes serviços em todo o hotel.
Contras: As camas não eram muito confortáveis
4,0 Razoável
Prós: Por beach, bebidas gratuitas
Contras: A equipe foi rude. Quartos e restaurantes foram quentes e abafado. O serviço de atendimento ao cliente foi pobre.
10,0 Excelente
Prós: Funcionários prestativos e atenciosos. Vale cada centavo.
10,0 Excelente
Prós: Staff is friendly, and accommodating! The resort is beautiful and offers a wide variety of activities and food.
Contras: Music selection
8,8 Excelente
Prós: Every thing is perfect Just pool is not clean
10,0 Excelente
Prós: Very nice and huge room
Contras: Always humid
7,9 Bom
Contras: We were not informed about the contruction works between the pool and the beach which were obnoxiously loud. Didnt help that there was loud music playing at the pool area incessantly during the day.
9,6 Excelente
Prós: We stayed there for 5 nights for our honeymoon. We really loved the food. There were tons of options to go with. And also staff was really kind. They also made couple of surprises for a honeymoon couple.
Contras: The sea had a bit too much seaweed in the first couple of days but we then swam.
9,6 Excelente
Prós: Tudo
Contras: Amenidades
10,0 Excelente
Prós: We celebrated our honeymoon here around first week of September. We selected this resort because they have a turtle conservation project (they look after the turtle eggs) within the property- which is really a plus point for us. We managed to relax and unwind during our stay here. Whenever we wanted to do some activities, the resort had some activities lined up for their guest- so we were not bored at all even if we stayed 3 straight days at the resort. The personal touches they offer, even without requesting, such as they gave us a "See you soon" cake on our last night's stay. It was really heartwarming! We didn't tell them we were leaving the next day. The service was outstanding. The resort staff were really making sure that the hotel lives up to its standards. We noticed hardwork the staff in the background- those cleaning the sun beds or those cleaning the escalators in the morning needed some praise as well. We are sure there are other staff in the background who makes sure the cleanliness of the resort is well maintained. Kudos to all the staff! The food was excellent as well! I have never felt so full in my life. Great variety of food and drink choices. Yes there is an ongoing works near the pool, hence the loud music to cover the drilling noises. But it didn't bother us. We were busy swimming, sun-bathing and eating by the pool. And oh, the beach was gorgeous! White sand and immaculate blue beach.
Contras: One thing though, we only stayed for less than a week and we did not get the chance to book to their steak house restaurant as it is always full. Would it be possible to be more flexible with this? We wanted to try it in our last few days but we were turned down. We told them that on certain day we were out and couldn't reserve on the dedicated time (2-3PM) but asked if they can accommodate us some other time. There should be something that could check if a guest has tried the restaurant during their stay. I am sure other guests are able to eat there more than once during their stay. Another reason for the 9 score was due to the fact that our toiletries was not topped up regularly. On our first day, we were inside the room when our room was supposed to get cleaned. So we asked the housekeeper to go back. Yes, he cleaned the room but didn't supply us with shampoo and soap, etc. We have to ring the operator to request for extra supply after realising the next day that we do not have enough toiletries. The staff took 30-45 mins. to deliver it to our room. As we were keen to get moving on our second day, my husband has to go down to the reception to request for toiletries again. Not realising that it has been delivered. A minor mishap, but better communication among staff will help improve this.
10,0 Excelente
Prós: The food quality and variety were great. Every restaurant gave us a special dessert when we told them we were celebrating our anniversary. The staff was so incredible and beyond accommodating. The pools were really nice and warm! Everything overall was awesome.
Contras: The pools close at 8pm, which is a tad early, but that's when the sun set so I understand. Also, a few a the bars (including the swim up bar) were all closed for construction.
9,6 Excelente
Prós: People, people, and people. They are very hospitable, always smiling and go the extra mile. I felt pampered.
Contras: There was construction in the property that was noisy and inconvenient to go around. Also, lack of availability of affordable taxis that take credit cards too. Paid $250 USD for a trip to a theme park and back.
7,1 Bom
Prós: The hotel has a good location. The excellent service and the super nice and attentive employees made us feel really special. The food was really good and the entertainment group did a very good job. The combination of these three pros made us to avoid the cons and really consider to go back in the future. Hope they decide to do some upgrades to the rooms, the theater and the swimming pool pretty soon.
Contras: We never imagine that, as soon as we arrived, they are going to schedule an appointment for selling a membership. We understood that we just booked a vacations in a regular hotel. In addition, the room was little bit smaller than spected. We didn’t like the bathroom set up at all (not much privacy) because it just have a shower with a door and another little room for the toilet. Also the room and also the theater has a kind of mold and old stuff odor.
9,6 Excelente
Prós: Where to begin, exceptional stay here at the fiesta Americana CONDESA Cancun. From the moment we checked in to the moment we left the staff were impeccable and made us feel so welcome during our stay. Restaurant wise the Mexican was probably our favourite Restaurant. The pool is really good and the entertainment is there playing songs all day. The swim up bar is quality! If you want a beach day it's literally just off the hotel..whitest of sand. Overall my partner and i had a great time here celebrating our engagement
Contras: Nothing
Secrets The Vine Cancun Adults Only - Cancún - Quarto
6
9,1 Excelente (4 468 avaliações)
483 €+
Visão geral Avaliações
**Descontos progressivos: quanto antes reservar, maior o desconto que irá ganhar. Válido para reservas com check-in até Julho de 2020.** Apresentando vista do Mar do Caribe e para a Lagoa Nichupté, o AAA Four Diamond Secrets The Vine Cancun Resort & Spa está localizado na avenida Kukulkan Boulevard. Este hotel elegante dispõe de 6 restaurantes, 3 piscinas ao ar livre e um spa. Os quartos do Secrets The Vine Cancun Resort & Spa são espaçosos e possuem ar-condicionado, bem como decoração moderna e encantadora. Você vai encontrar TV de tela plana e base para iPod à sua disposição. Todas as acomodações têm vista do mar. O spa conta com saunas seca e a vapor. Você também pode desfrutar de hidroterapia e tratamentos de beleza, além de salão de beleza e academia. O The Vine desenvolveu um aplicativo exclusivo de conectividade gratuitamente à sua disposição. Com este aplicativo, você pode fazer chamadas e mensagens gratuitas ilimitadas ao redor do mundo a partir do seu próprio celular e tablet. Aproveite também para desfrutar de pratos internacionais no restaurante buffet do resort. As opções gourmet a lá carte incluem cozinha asiática de fusão, bem como opções italiana, mexicana, peruana e mediterrânea. As atividades locais incluem ciclismo, mergulho com cilindro e pesca submarina. O campo de golfe mais próximo fica a 10 minutos de carro.
9,7 Excelente
Prós: Tudo é top de linha.
Contras: A localização do quarto era horrível.
10,0 Excelente
Prós: Tudo foi incrível!
Contras: Nossa pia sobre fluiu em nosso segundo quarto
10,0 Excelente
Prós: Tudo foi além das nossas expectativas! Incrível! Um verdadeiro sonho! 100% recomendaria ele a alguém.
8,5 Excelente
Prós: Ótima Suíte Júnior Bela praia Excelente equipe
Contras: Eu pensaria 2 x se estivesse viajando sozinho. Este hotel é mais para casais e famílias.
8,0 Excelente
Prós: Boa comida
Contras: A equipe Darcel rude e muito pouco profissional
10,0 Excelente
Contras: Férias vendas campo Club.
10,0 Excelente
Prós: Adorei o hotel e os jardins. Praia perfeita. O serviço foi de primeira e atenderam todas as minhas necessidades. Tivemos um problema com o nosso quarto e resolveram isso em minutos. A comida é boa/ótima. Fiquei lá para um casamento com um grupo grande e nos divertimos muito sem nos preocupar com o mundo.
10,0 Excelente
Prós: Comida, praia, hotel, funcionários atenciosos.
Contras: A governanta roubou US$ 100. Não ligue amigável nos quartos
10,0 Excelente
Prós: O hotel era lindo. Tudo era tão limpo. Eles tinham um excelente serviço ao cliente. Eles antecipar suas necessidades e eles foram johnny no local. A equipe foi super amigável e muito feliz.
Contras: Nada a não gostaria.
3,1 Medíocre
Prós: As instalações eram boas.
Contras: Experiência terrível em geral. Trinquei meu dente com a comida do serviço de quarto e ninguém parecia se importar. A viagem toda foi um pesadelo.
10,0 Excelente
Prós: Gostei de tudo, a proximidade do aeroporto, a equipe amigável, buffet de café da manhã organizado com muita variedade, restaurantes deliciosos para escolher em todas as noites e uma bela piscina com borda infinita
10,0 Excelente
Prós: Melhor hotel em que já estive. Serviço de nível internacional. Definitivamente recomendo a qualquer um.
Contras: Tudo foi perfeito.
9,0 Excelente
Prós: The customer service (the people) were very friendly. The food was amazing. We felt very safe.
Contras: The Dragon restaurant in the hotel.
10,0 Excelente
Prós: Beautiful place and friendly staff.. EXCELLENT ..
9,6 Excelente
Prós: Hotel staff very friendly, the room very comfortable, good food quality and high variety of beverages! In overall, exceeded my expectations.
Contras: The beach was dirty with sargaco
10,0 Excelente
Prós: Being fairly close to everything we needed!
Contras: Some of the food choices
7,0 Bom
Prós: Upgraded room means better service
Contras: Restrictions on dinner based on your shoes
5,8 Razoável
Prós: The room
Contras: If you are looking for good service and good food and drinks, don't come to this hotel. The staff is rude, the food and drinks have a very low quality.
10,0 Excelente
Prós: It was beautiful, great service.
Contras: Nothing
10,0 Excelente
Prós: I liked how attentive all the staff was to everything. Whatever we needed they were already on top of it. The food everywhere was so good, as well as all the drinks.
Contras: No complaints!
10,0 Excelente
Prós: The property by far was one of the cleanest well maintained resorts I have ever stayed at. The customer service from the staff was beyond amazing. I stayed in a preferred Junior Suite Room on the 24th floor, the views were amazing. Loved the resort so much I’ve actually already booked to come back next year.
Contras: Honestly can’t think of anything bad about the property.
10,0 Excelente
Prós: Very nice hotel, great staff and amenities.
Contras: The food can definitely use improvement
9,0 Excelente
Prós: Gorgeous resort with good food and good service. It's a luxury all-inclusive resort.
Contras: Glass stall bathrooms in the rooms offered no privacy. Also, the poolside entertainment was sporadic. Would be better if music was played at just one of the 4 pools theoughout the day.
10,0 Excelente
Prós: The master suite was AMAZING!! Got a complimentary upgrade for our honeymoon and the whole experience was just perfect..
Hyatt Zilara Cancun - Adults Only - Cancún - Lounge
7
9,1 Excelente (3 493 avaliações)
497 €+
Visão geral Avaliações
Este hotel de adultos fica no centro da célebre zona de hotéis de Cancun, perto dos melhores centros comerciais, restaurantes, e vida noturna que a cidade oferece, e a apenas 15 minutos da baixa. As instalações incluem um café, bar, cabeleireiro, sala de TV, salas de conferências, Wi-Fi, e serviço de lavandaria (taxa adicional). Tudo isto, combinado com a excelente localização, tornam este hotel ideal para negócios, e lazer.
10,0 Excelente
Prós: A equipe foi muito simpática e atenciosa. Lindo resort.
10,0 Excelente
Prós: Tudo é perfeito !!
10,0 Excelente
Prós: Tudo foi perfeito, não faltava nada no hotel. Tinha todos os detalhes necessários. Que estadia excelente!
10,0 Excelente
Prós: Bela vista da praia ao lado da piscina Quarto confortável com uma vista espectacular da piscina e praia Funcionários simpáticos!
Contras: Ótima comida se você adora frutos do mar. Se não, você talvez não goste das outras opções disponíveis. Precisam acrescentar tostadas ao cardápio de café da manhã!
10,0 Excelente
Prós: Serviço maravilhoso! Praia muito limpa! comida muito boa! Ótimos quartos! Amamos a área "somente para adultos"! No geral, férias perfeitas!!
Contras: Nada que não tenha gostado!
8,8 Excelente
Prós: Nós gostamos da comida boa e o serviço foi excelente
Contras: Não tinha um bar noturno, nem nada para fazer após as 21 h. Poucas opções de restaurantes para jantar
10,0 Excelente
Prós: Melhor na strip
9,7 Excelente
Prós: As massagens no spa foram incríveis!!
7,7 Bom
Prós: Comida e equipe boas
Contras: Quarto com duas camas separadas. Desconfortável
8,8 Excelente
Prós: 레스토랑 어디든 다 맛있고 친절했습니다 수영장이 넓어 이용에 불편이 없었고 만들어주는 칵테일, 마가리따 모두 만족스러웠습니다. 룸서비스 한번 시켰는데 플랫팅 맘에 들었고 따뜻하게 먹을 수 있어 뷔페에서 먹는것보다 더욱 만족스러웠습니다.
10,0 Excelente
Contras: As necessidades a longo noite entretenimento horas.
9,7 Excelente
Prós: As comodidades são fantásticas e a equipe é incrivelmente acolhedora. As refeições foram excelentes e cada pedido foi atendido prontamente e rapidamente. Eu recomendo este Hyatt!! O detalhe de ser exclusivo para adultos o torna único e torna o ambiente mais sereno e relaxante para adultos ou solteiros que querem relaxar e descontrair.
10,0 Excelente
Prós: Impeccable staff, great food. Best hotel on the coast. Alcohol tasted great, wait for food was never long and the variety is amaZing.
10,0 Excelente
Prós: Top resort We stayed in the presidential suit and it was unbelievably. The room was huge, amazing view, amazing bar 5 restaurants , we tried all off them and all are excellent. My preferred one was the asian. The bars are amazing, good selection. Above all is the service: 2nd to none. Anything you need, All with a smile, efficiently, quickly, you even get your sunglasses cleaned!!! We had the best time.
Contras: Nothing
10,0 Excelente
Prós: Everyone was amazing ! The food was delicious , we had a lot of variety to choose from. The drinks were great , they had top shelf drinks that you can just request for . The staff was professional and very attentive. I am beyond pleased and happy.
Contras: Everything was perfect , the only down side was that they were filming a movie on site so I feel Like I didn't get to fully appreciate the resorts lobby area .
10,0 Excelente
Prós: Everything
10,0 Excelente
Prós: Everything. The staff are so attentive and lovely. Food was incredible. The entire hotel is immaculate. Entertainment was great. Couldnt recommend more.
Contras: Nothing. It was perfect.
10,0 Excelente
Prós: The rest TOTALLY FINE 100% NEW SPA AMAZING
Contras: Elevator BAD
9,6 Excelente
Prós: De tudo!!! Quarto confortavel, com ar condicionado muito bom, banheira espaçosa, vista linda para a praia, chuveiro maravilhoso! Muito espaçoso o quarto!!
9,6 Excelente
Prós: There is a Japanese staff. You can go anywhere wo a wallet in the hotel. Spa is fantastic.
Contras: Some of the food is not good. There is no choice about alcohol beverage.
9,2 Excelente
Prós: I loved the food, activities and scenery. The staff was really friendly the whole time and we never had any issues.
Contras: Smokers everywhere- blowing it in your face. The hotel should have a policy about this and designate areas if people must smoke. There are areas I saw but i feel like people should not be able to smoke on the beach, or in the areas where everyone gathers for night time activities. Made my head hurt.
9,6 Excelente
Prós: Staff are so helpful and really look after you. The facilities are very clean and the hotel is located in a great area. The beach is really nice and well maintained. The food in all the restaurants is really good.
Contras: The room we were staying in originally wasn’t to our liking. We upgraded to a new room for an additional $80 per night and the new room was perfect. It was a recently refurbished room and really well laid out and spacious. Bit disappointed to not have a few more drinks in the mini bar and expected to have spirits in the room which we didn’t?!
9,6 Excelente
Prós: The variety of food and drinks available were excellent The service by the waiters and bartender was impeccable. Our rooms and facilities was well maintained .
Contras: Constant upselling, do you want to rent a cabana, do you want to book a massage, do you want to schedule an excursion?? All day every day upselling.
9,6 Excelente
Prós: Limpeza conforto
Contras: Gostei d tudo, somente a cerveja estava sempre quente, champanhe quente e não tão boa. O resto estava muito bom
Live Aqua Beach Resort Cancun - Cancún - Edifício
8
9,1 Excelente (3 030 avaliações)
520 €+
Visão geral Avaliações
**Descontos progressivos: quanto antes reservar, maior o desconto que irá ganhar. Válido para reservas com check-in até Julho de 2020.** Localizado na Boulevard Kukulcán, na zona hoteleira e com acesso direto à praia, o Live Aqua Cancún é apenas para adultos, fica a 10 minutos de carro da região de casas noturnas e dos restaurantes em Cancún e a 19,5 km do Aeroporto Internacional de Cancún. Dispõe de piscina, refeições e bebidas incluídas, além de banheira de hidromassagem, sauna e sala de massagem. Todos os quartos estão equipados com ar-condicionado, Wi-Fi gratuito, TV LCD a cabo, frigobar e cofre eletrônico, juntamente com banheiro com banheira e chuveiro independentes, amenidades de banho e secador de cabelo. Podem oferecer vista ao jardim, lateral ao mar ou à praia. Alguns contam com varanda ou acesso ao Aqual Lounge Club, com bebidas premium e serviço de concierge privativo. Entre as comodidades do Live Aqua incluem-se estacionamento gratuito, academia, quadra de tênis e salas de reuniões e eventos. A equipe bilíngüe está disponível 24h para auxiliá-lo com dicas turísticas, serviço de traslado por uma taxa e aluguel de carros. O estabelecimento abriga 5 bares e 7 restaurantes que oferecem pratos buffet e de especialidades. O Restaurante Site serve refeições temáticas no estilo buffet, enquanto o Hidden Garden e o MB Restaurant dispõem de opções de fusão e de autor para o jantar, mediante reserva antecipada. O Live Aqua Beach Resort Cancún encontra-se a 300 m da Isla Shopping Village. O Píer, de onde partem os barcos para a Isla Mujeres, encontra-se a 20 minutos de carro.
10,0 Excelente
Prós: Belíssima propriedade, comida deliciosa, excelente localização. Recomendo!
Contras: A equipe é agressivo a vender outros produtos
6,0 Bom
Prós: A comida não era boa, lugar poderia utilizar algumas actualizações
8,8 Excelente
Prós: Amazing trip. This resort goes the extra mile. The little things that make it exceptional. My only recommendation is that they have more than 1 restaurant choice for breakfast than the buffet. There are many restaurants to choose from for lunch and dinner, adding breakfast would be the one addition to make this resort the very BEST. Otherwise, facility was clean, convenient, impeccable service, cabanas are very worth the price. Comes with 20 min foot massage, omg!!! Also bathroom products are better than any other resorts. Molton Brown!! They just go the extra mile-live AQUA!!!
Contras: Only 1 breakfast restaurant choice
9,6 Excelente
Contras: Food
10,0 Excelente
Prós: Amei o local, a limpeza, os restaurantes são muito bons! Os instrutores Alejandra e Heberth foram muito prestativos durante as atividades! Jorge sempre muito simpático e falando em português! Resort maravilhoso!
5,4 Razoável
Prós: Localização, sem dúvida.
Contras: Comprei um apto com vista para o mar, Descobri que era parcial (na verdade, quase nenhuma). Tive que pagar + $600 para ter a vista q esperava. Problemas no quarto de manutenção. Paguei clube que não tem NADA, falta alimentação, atendimento.
9,6 Excelente
Prós: The staff are all very friendly, pools are fantastic, free foot massage with cabana was very relaxing, love the spa-like aroma throughout
Contras: Schedule of events and restaurant options not always accurate
9,6 Excelente
Prós: café maravilhoso, atendimento ótimo
Contras: nada, tudo foi excelente
10,0 Excelente
Prós: Comida muito saborosa.
10,0 Excelente
Prós: Everything was beyond amazing. The atmosphere wows you the minute you step into the lobby to check-in. Jazmin & Donny made me feel truly special & cared for with drinks & accommodations right away! The location was amazing (rights across from a mall so convenient) & the resort itself has something for everyone ! The food/ drinks & top notch service could not be beat ! Never without a drink or activity at hand. We will absolutely be returning :)
Contras: Only complaint - the vacation rewards presentation (it’s optional) . Took up a good chunk of our last morning even though we were repeatedly told it would only be 30 minutes. Don’t agree to one if you’re not looking to invest money - beware .
9,2 Excelente
Prós: There was beautiful view to the ocean, nice beach and pool area, nice sunny weather. there are many possibility to have an excursion (snorkeling, maya ruins, etc).
6,3 Bom
Prós: -*** Staff are kind, except the ones who are trying to sell you extra vacation packages -*** Pool was nice and relaxing
Contras: -*** They try to sell you vacation packages. Several times we went to the lobby to ask general questions about tours, restaurants, etc, but they told us we have to participate in a 45 minutes Sales event during our stay. This is awful for a 5 star hotel that every time guests are asking concierge related questions, they force us to sit in 45 minute presentation regarding some sort of vacation property Sales event. This has to change!!!!! (we were even scared to go to lobby to ask more questions because if they find you, they will not let you go at all. -*** Not much variation in food, restaurants on site are mostly closed due to their schedule or repair. -*** Restaurant schedule they gave us was different than actual schedule. -*** Rooms are so noisy and walls are thin. You can hear conversations of the next door room. -*** Shower would be very low pressure, sometimes you have to wait a few minutes for the water to come back up.
10,0 Excelente
Prós: Hotel excepcional, com ótimas piscinas e restaurantes, com tudo incluso.
Contras: Nada.
9,6 Excelente
Prós: Never thought that this hotel will be so good! Italian, Japanese, Mexican and allot more food! The variety is big. You will not get hungry. 24 hours room service works fine. Room + hotel is very clean! They cleaned my room 2-3 times a day! Wifi is great!
Contras: Nothing
JW Marriott Cancun Resort & Spa - Cancún - Edifício
9
9,1 Excelente (1 954 avaliações)
267 €+
Visão geral Avaliações
Com uma estadia JW Marriott Cancun Resort & Spa em Cancún (Zona Hotelera), ficará a 5 minutos de carro de Aquaworld e de Interactive Aquarium Cancún. As principais comodidades incluem um business center, registo de entrada rápido e registo de saída rápido. A estância conta com transporte de/para o aeroporto (disponível 24 horas) mediante uma sobretaxa e há estacionamento com motorista grátis no local.
10,0 Excelente
Prós: Tudo foi ótimo. A equipe incrível. Comida incrível. Serviço Incrível
Contras: Piscina e praia de entrada cheira Tapete molhado.
2,8 Medíocre
Contras: Eu tenho descriminated
10,0 Excelente
Prós: Serviço foi muito bom
8,0 Excelente
Prós: Ambiente global, funcionários simpáticos, ótima localização.
Contras: Nenhum
10,0 Excelente
Prós: Best hotel I have ever stayed in, and I travel a lot. Discrete luxury is the theme of hotel decoration, management and service. The rooms are spacious and bright, beds and pillows very comfortable. Bathrooms are no less than decadent, special mention to motion-detection peripheral lighting. The service level is extraordinary, everyone goes above and beyond the required, this place is very well organised and managed. Suitable for both rest and work.
Contras: Despite many restaurants, there was little Mexican food available (other than TexMex), and few lunch places.
9,6 Excelente
Prós: Clean, spacious and modern
8,8 Excelente
Prós: Loved the pool and jaccuzi. Great buffet breakfast. Lovely hotel and nice staff.
9,6 Excelente
Prós: Safety Clean Food The pool Room is very well decorated We relaxed a lot , love this hotel !
Contras: Nothing , thank you Marriott
10,0 Excelente
Prós: Everyone at the hotel ( front desk, cleaning staff, and waiters) made me feel at home and made my stay in Cancun a great experience! I will definitely be staying at the JW next time I come back to Cancun!
10,0 Excelente
Prós: We had a delightful stay at this place, everything is just perfect, from the location, the beach, pools and staff is extremely friendly and very helpful.
9,0 Excelente
Prós: First time visiting since rooms were remodeled. Like the new rooms, location still great and staff still very professional and friendly.
Contras: Need to remodel/refurbish pool area and elevators. Why skimp on these important parts of your hotel?
9,2 Excelente
Prós: Area da piscina
10,0 Excelente
Prós: Classy, staff was professional and friendly, food was delicious..also 150 flavors of margarita!
Contras: nothing
9,6 Excelente
Prós: Everything
10,0 Excelente
Prós: Just perfect and even better if you book the Club 91 package
Contras: Nothing
10,0 Excelente
Prós: Excellent breakfast and the accommodations superb thanks
Contras: Longer stay
The Ritz-Carlton Cancun - Cancún - Edifício
10
9,1 Excelente (1 847 avaliações)
431 €+
Visão geral Avaliações
Com uma estadia The Ritz-Carlton, Cancun em Cancún (Zona Hotelera), ficará a 5 minutos de carro de Centro Comercial Luxury Avenue e de Aquaworld. As principais comodidades incluem um business center, aluguer de limusinas e jornais grátis no lobby. Planeia um evento em Cancún? Esta estância dispõe de uma área total de 27000 metros quadrados para eventos, onde se incluem um centro de conferências. A estância conta com transporte de/para o aeroporto (disponível 24 horas) mediante uma sobretaxa e há estacionamento limitado no local.
10,0 Excelente
Prós: Serviço excelente e incomparável. Uma atmosfera muito acolhedora e aconchegante.
7,1 Bom
Prós: Limpo Silencioso Localização
Contras: Spa não é do padrão 5 estrelas Opções limitadas no jantar
10,0 Excelente
Prós: A recepção
9,6 Excelente
Prós: The staff was so friendly and helpful. The hotel is beautiful and the food delicious. Will definitely be coming back!
10,0 Excelente
Prós: Breakfast excellent. All facilities and services- Excellent! Hospitality- most Excellent! If ever I get married, I'm coming right back for a 2 week stay!
Contras: None. Keep up the good work!
9,2 Excelente
Prós: Limpeza, localização e funcionários muito atenciosos.
Contras: Preços de comidas e bebidas muito elevados. Falta de recreação e animação na piscina.
9,6 Excelente
Prós: Old fashion hospitality. From the desk,staff on arrival colette and others at check,in. Through out stay and checkout. The entire,stay throughout
Contras: The loud lounge entertainment Good. Singer. But crasy loud that we decided not to have a night cap
10,0 Excelente
Prós: loved everything. lovely experience
10,0 Excelente
Prós: Lugar lindo, fomos super bem tratados
Contras: Bebidas são caras
10,0 Excelente
Prós: Excellent service. Everyone one was friendly and attentive.
Contras: There were a lot of seaweed on the shore. Aside from that everything was perfect.
9,6 Excelente
Prós: Everything was wonderful
Contras: I was given one room in the third floor and there were bugs coming from the balcony. I was moved to a room in the 4th floor but there was a bad smell coming from the AC.
10,0 Excelente
Prós: The whole team are the kindest and attention people that I had ever seen in a luxury hotel
Contras: Nothing. It was absolutely perfect.
10,0 Excelente
Prós: Every thing really . The location , the rooms , the cleanliness , the service , the dedicated staff especially at the beach and pool areas , the comfort and the ambiance in general .
Contras: Claiming that the hotel is crowded ,They tried to give me lower floors room though I did not book the lower floors ! I was upset at the beginning as I do not like the noise from the pool but they immediately moved me to the 7the and 5th floors . Seaweed was not a problem at all during our stay as the hotel was taking a great care in cleaning the beaches regularly and the problem was minimal that it didn’t affect our swimming or beach activities .
9,2 Excelente
Prós: The hotel has a very nice breakfast. It is right on the beach. Great location. Two outdoor pools. Cabanas on the beach and attentive wait staff.
9,6 Excelente
Prós: I felt house keeping and cleanliness was excellent Concierge was very informative The hotel was luxury
Beach Palace - Cancún - Bar
11
9,1 Excelente (1 709 avaliações)
441 €+
Visão geral Avaliações
Este hotel está situado na zona de lazer de Cancun, apenas a uma curta distância do centro da cidade, onde se encontram inúmeros restaurantes, lojas e locais de diversão noturna. No exterior do hotel, encontram-se ligações à rede de transportes público. Este alojamento conta com um total de 410 quartos e apresenta diversas instalações internas. Os confortáveis quartos dispõem de casa de banho e estão bem equipados com todas as comodidades para garantir uma estadia agradável. Na área exterior, os hóspedes podem desfrutar de uma piscina e relaxar num terraço. Os adeptos de desporto poderão usufruir do centro de fitness e campos de ténis.
8,0 Excelente
Prós: Os funcionários foram simpáticos e o serviço foi rápido, entregaram o serviço de quarto/delivery muito rápido. A piscina era boa, a praia era ótima, exceto por algumas algas. A massagem foi excelente, a melhor que eu tive em um longo tempo! A comida no buffet era boa, não experimentei nenhuma especialidade dos restaurantes. Adorei a cafeteria na praia que servia café e lanches. O café é muito bom, quente ou frio, nem precisa de açúcar. O sorvete é muito gostoso e suave, como um gelato.
Contras: O clube infantil precisa de uma área melhor e não é muito bom para crianças mais velhas. Meu filho de 6 anos não tinha muito o que fazer, só jogar videogames. Além das bebidas básicas, margaritas, rum, coca, podia ter bebidas melhores, tem bebidas melhores nos restaurantes.
6,2 Bom
Prós: Beach location
Contras: We had hard time finding vegetarian food, we had two beds were full size, not comfortable for party of 4, were able to get only one extra portable bed.
8,8 Excelente
Prós: The Room was great! Beds were super comfortable. The kids loved the little kids center. Beach was clean and beautiful!! And the scents in the lobby is sooooo wonderful, I just loved walking through the doors.
Contras: This was our first vaca with our kids (9,6). We typically stay at the Sun Palace (kid free) so the difference there was obvious. The restaurants were so busy that the wait time would be over an hour. So we ended up eating room service just about every meal except breakfast.
2,0 Medíocre
Prós: Beach.
Contras: False advertising about amenities and all inclusive package. Credits at the hotel is a scam. Horrible service by some of the staff.
10,0 Excelente
Prós: Palace Resorts are always an enjoyable experience
Contras: No
Royal Service at Paradisus Cancun - Cancún - Piscina
12
9,1 Excelente (1 351 avaliações)
397 €+
Visão geral Avaliações
Este luxuoso hotel está localizado em Hotel Zone / Zona Hotelera. Os clientes poderão encontrar o aeroporto a 18. 0 km. Estão disponíveis, no Royal Service By Paradisus Cancun 138 quartos de hóspedes para conveniência dos hóspedes. O Royal Service By Paradisus Cancun sofreu renovações em 2012. A ligação Wi-Fi à internet está disponível nas áreas públicas. Além disso, as instalações fornecem um serviço de receção durante todo o dia. Os visitantes não serão incomodados durante a sua estadia, uma vez que não são permitidos animais de estimação neste imóvel. Os hóspedes podem usufruir do estacionamento. Todos os hóspedes que ficam neste imóvel irão apreciar verdadeiramente as instalações de restauração do mesmo, uma vez que estas servem diversos tipos de pratos e bebidas. Os clientes podem relaxar e rejuvenescer nas instalações de bem-estar do imóvel. Reserva-se o direito ao Royal Service By Paradisus Cancun de cobrar uma taxa por alguns destes serviços.
10,0 Excelente
Prós: Cama bastante macia e confortável, ótima vista para o mar, tudo muito limpo e organizado.
10,0 Excelente
Prós: My stay here was way beyond my expectations. Since I was a kid I wanted to stay in this hotel because it was appearing in some telenovelas that were widely popular in my country. I had amazing experience, everything was spectacular, from check in to rooms, food, view.
7,9 Bom
Prós: Funcionários atenciosos, educados e prestativos, sistema all inclusive bom, com bebidas de qualidade, a localização é boa, a praia é ótima, com boas instalações, porém o mar é agitado, principalmente para crianças, as piscinas são ótimas, limpas e grandes. Restaurantes com muitas opções no menu e boa qualidade. Os quartos são grandes e confortáveis.
Contras: Os restaurantes temáticos deixam a desejar na decoração, então não são bem temáticos, o “brasileiro e argentino” de carnes, estão muito longe do nosso churrasco, muito mesmo, o pior disparado, os demais são legais. Ficamos com a impressão de que há poucos funcionários, eles se desdobram para dar um bom atendimento, principalmente os garçons. As apresentações a noite deixam a desejar, não há lugar apropriado, sem conforto (poucas cadeiras) e elas ocorrem ao redor da piscina, ficam longe do público (aqui a nota seria 5).
10,0 Excelente
Prós: The royal service is amazing. Was perfect
8,8 Excelente
Prós: The staff was great!
Contras: That our room didn’t have a jacuzzi tub
8,8 Excelente
Prós: O quarto é excelente e o atendimento dos funcionários e muito simpático e cordial. O Royal service com disponibilidade de um mordomo é uma excelente opção para quem quer comodidade total. Amenidades do quarto e Mini bar muito bons. O cappuccino de feijão do restaurante mexicano Mole é delicioso. Destaque especial para a mordomo Rossana, a melhor mordomo que qualquer hóspede pode ter. Todos os garçons e bartender são atenciosos e cordiais. O garçom Gabriel e cozinheiro Bartolo fizeram do nosso último jantar uma comemoração mais que especial, nos serviram uma sobremesa surpreendente. O show "girl power" no Avenue Bar foi muito bom, o melhor show de todos. Por fim, a praia é maravilhosa!!!
Contras: O lounge do royal service estava em obra e montaram um espaço pequeno e improvisado para oferecer o serviço. Porém a oferta de alimentos e bebidas neste espaço improvisado foi aquém do padrão. As opções eram as mesmas diariamente. Bebidas (drinks e sucos) com sabor artificial. Pouca opção de canais em inglês. Não há uma campainha no quarto. Poderia ter mais sinalização pelos corredores, para facilitar o acesso às áreas. Não há Bali beds na praia, e isto é uma comodidade que quem paga caro quer ter. O restaurante informal Lá Palapa é muito bom pois aproveita a vista para a praia, e a comida e de boa qualidade, porém nota-se uma certa despadronizacao no preparo dos pratos; um dia e servido de um jeito, no dia seguinte de outro. Faltou música nos ambientes do Royal service.
9,6 Excelente
Prós: Hotel top
Contras: Café da manhã poderia começar mais cedo. Para suprir esse problema, devido ao horário dos passeios, acabei pedindo para entregar no quarto o café quase todos os dias
Hard Rock Hotel Cancun - Cancún - Quarto
13
9,0 Excelente (5 001 avaliações)
437 €+
Visão geral Avaliações
Descontos progressivos: quanto antes reservar, maior o desconto que irá ganhar. Válido para reservas com check-in até Julho de 2020. O Hard Rock Hotel Cancún conta com de incríveis 2 piscinas, programa de entretenimento e atividades e 6 excelentes restaurantes, como o The Market (buffet), Zen (comida asiática) e o Frida (mexicano). Ainda há 7 bares e serviço de quarto disponível 24 horas. À beira-mar, o hotel está localizado na região na famosa Zona Hotelera de fácil acesso a todas as principais atrações de Cancún e do centro de bares, restaurantes e lojas. Em todos os quartos está disponível TV via satélite, ar-condicionado, Wi-Fi grátis, banheira de hidromassagem,e amenidades exclusivas no banheiro. Entre os serviços do Hard Rock estão spa, academia, salão de beleza e loja de presentes. As crianças dispõem de parque aquático, enquanto os adolescentes conta com salão de jogos. O Hard Rock Cancún Hotel encontra-se a 6 km da boate Coco Bongo e a 76 km do parque temático Xcaret. O sítio arqueológico está a 1h30 de carro do resort.
8,0 Excelente
Prós: Estadia amigável all inclusive w 24 serviço de quarto hora
Contras: O fato de que fomos informados com vista para o mar mas não garantida ... o extra de 30 % cobrados para serviços com pontos resort
10,0 Excelente
Prós: Comida, o spa e a piscina
10,0 Excelente
Prós: Absolutamente impecável.
Contras: Nada.
5,0 Razoável
Prós: Em frente o mar.
Contras: Barulho. Limpeza. Falta de estrutura pra criança. Atendimento ressalvada poucas exceções.
9,6 Excelente
Prós: Fartura na aimentacao
Contras: Piscina mar
10,0 Excelente
Prós: Everyone and everything about the hard rock Cancún is amazing
Contras: N/A
8,3 Excelente
Prós: Easy access everywhere...Alex from Rock Royalty was our assistance and he was the best!!!
Contras: The bathrooms next to the Zen restaurant during the evening were filthy every night. The pool area could use a third bartender; they were super busy and the drinks were crappy from time to time.
9,6 Excelente
Prós: Muito bom o café da manhã dos três restaurantes. Boa diversidade de pães, sucos e salgados.
8,3 Excelente
Prós: Vista para o mar e cama super confortável.
Contras: Andar no piso térreo é barulhento, pedi para mudar para um mais alto e fui atendido.
5,8 Razoável
Prós: Da limpeza
Contras: Atendimento dos funcionários, enganação de turistas. O único dia que almocei aqui passei mal pois a comida estava mal conservada. Intoxicação alimentar por comida mal armazenado.
10,0 Excelente
Prós: Very clean, excellent details! We spend a real good time there,the staff is committed to making us have fun!
10,0 Excelente
Prós: Everything was so good all things were good best place ever
Contras: If the ride was cheaper or free to go to and from the airport
9,2 Excelente
Prós: Pontos positivos: conforto, serviços e entreterimento.
Contras: Pontos negativos. Algumas áreas somente para sócios e alimentação fica a desejar para o padrão e preço do hotel.
6,3 Bom
Prós: Quiero un habitacion 9-26 through 10/6 2019
Contras: Quiero un habitacion 9-26 through 10/6 2019
The Royal Sands - Cancún - Edifício
14
9,0 Excelente (4 109 avaliações)
265 €+
Visão geral Avaliações
Desfrute de uma estadia de luxo por uma fração do custo. A economia típica varia de 30 a 70% ao comparar nossas tarifas com as reservas diretas de resort. Todas as nossas unidades são gerenciadas e mantidas pelo resort. No momento da chegada, você deve fazer o check-in na recepção do resort usando a confirmação do resort, como se tivesse reservado diretamente pelo resort. O acesso total aos serviços e comodidades do resort está incluído em todas as reservas. Relaxe e redescubra os muitos prazeres da vida no The Royal Sands, o local perfeito para umas férias em família repletas de diversão, uma reunião de amigos ou o seu próprio paraíso particular. Sua casa espaçosa tem tudo que você precisa para umas férias inesquecíveis, ea vista de areias brancas e águas azul-turquesa do seu terraço privado é simplesmente espetacular. Deixe suas preocupaões para trs e desfrute de algum tempo no spa, exercite-se na academia ou nas quadras de tênis e inscreva-se para as atividades diárias divertidas para crianças e adultos. Quando o sol se põe, desfrute de uma variedade tentadora de opções gastronômicas, noites temáticas e entretenimento ao vivo com algo diferente a cada noite da semana. ** O Royal Sands exige que o hóspede cujo nome consta da reserva tenha pelo menos 25 anos de idade para fazer o check-in. ** Todas as unidades do Royal Sands são pré-atribuídas. Isso não afetará sua estadia, pois todas as unidades ainda so gerenciadas e mantidas pelo resort. A única coisa que será diferente sobre a unidade que está sendo pré-atribuída é que você não poderá fazer uma solicitação para uma preferência de local específica dentro do resort.
8,0 Excelente
Prós: Having a positive staff all around really makes the whole experience enjoyable. Everyone was so accommodating, welcoming and very polite. The ocean was SO blue ive never seen anything like it! The food was delicious as well! And we loved our ocean view from our floor
Contras: Im a night owl so there wasn’t much to do at the resort past dinner time. However it’s a quick bus ride down the street to all the bars and clubs! So our location was great
10,0 Excelente
Prós: Amamos o quarto, piscinas e a praia.
Contras: Não há nada que desabone a hospedagem.
10,0 Excelente
Prós: Our room overlooking the beach was just gorgeous - spacious, comfortable, clean, amazing huge balcony.....I could go on and on. We loved our stay here, it was our first time in Cancun and we definitely will be coming back for more. Great location, staff that go over and above all expectations - special mention of Marcelo Marquez Lopez for exceptional service, diverse food options to cater for all and delicious cocktails. Loved this place and it made 5 nights feel way too short!
Contras: The only small complaint we had over our 5 night stay was that our WiFi started acting up and being very patchy. They came to reboot it but it wasn’t much help.
10,0 Excelente
Prós: É um Hotel 5 estrelas, portanto as expectativas foram atendidas, até nos surpreendeu a qualidade dos restaurantes, é possível jantar em todos restaurantes da rede Royal, ou seja, isso inclui por exemplo o La Trattoria do Royal Cancun, na minha opinião o melhor de todos (o transporte para alguns não está incluso mas é próximo e custa 1 dolar ou 12 pesos com o ônibus local). O bar na piscina é sensacional, da pra passar o dia todo ali, inclusive com entrega de porções. A praia estava tranquila na época que fomos (meados de Agosto) e por isso não houve congestionamentos. A cama é excelente, os quartos são espaçosos e todos tem vista para o mar. As quadras de tenis de grama são um plus que merece observação.
Contras: O atendimento no bar poderia ser mais ágil, não chegamos a sofrer com isso mas imagino que em alta temporada tenham mais funcionários. No café da manhã também demoram para trazer a conta, mesmo para quem está all in é preciso assinar e isso demora mais que o normal. O chop no Bar Lounge estava sem gás e alguns drinks eles colocam água ou soda por algum motivo (se você quer drinks originais tem que pedir sem isso). Os passeios vendidos de dentro do Hotel são mais caros que o normal, recomendo fazer consultas com outras operadoras ou fazer diretamente nos locais.
10,0 Excelente
Prós: Staff so friendly
Contras: Nothing
10,0 Excelente
Prós: Atendimento dos funcionários é fenomenal. Comidas e bebidas deliciosas. Praia gostosa!
10,0 Excelente
Prós: Amazing pool and pool bar... Big and clean rooms
Contras: This stupid procedure of changing rooms on Saturday with no actual reason
9,6 Excelente
Prós: Amplo quarto confortável agradável
Contras: Faltou tomada para carregar celular adequada a minha, foi resolvido
9,6 Excelente
Prós: I loved all the facilities, the comfort, how I could rest. You can choose from different restaurants (I would recommend Hacienda Sisal) and activities. Next to the hotel you can find a luxury shopping center and it is easy to move around Cancun (by bus). The beach was clean.
8,3 Excelente
Prós: O café da manhã tinha uma boa variedade, o funcionários sempre muito solicitos, nos permitiram fazer um early check in, a psicina era boa, o serviço de quarto funciona bem, existe um mercado dentro do resort que permite comprar sem sair do hotel.
Contras: O chuveiro é fraco , as opções do menu a la carte são limitadas, poucas opções de diversão a noite, praia em frente com muitas ondas não muito boa para o banho, poucas opções no serviço de quarto depois das 10:30. Não acho que casais jovens vão gostar muito do resort e nem pessoas solteiras, pelo menos no mês que fui que foi setembro.
9,2 Excelente
Prós: FIRST TIMER** We stayed at the Royal Sands for our honeymoon and the all inclusive package was phenomenal! Royal Sands is 1 of 5 Royal Resorts so you have access to their pools and restaurants as well. Royal Sands used to be a timeshare so you will meet a lot of owners that have been going there for 20 years during your stay. Food - We ate at Captains Cove (everything was perfect), La Veranda (buffet, theme nights, hit or miss), and Hacienda Sisal multiple times. Sidelines Bar will have ALL the games and bar food. Tuesday & Wednesdays are their "Friday & Saturday's" so they will have karaoke til Close/Midnight. Room service has good food all day everyday but they don't speak very good English. Shuttles - free to any Royal hotel or Royal restaurant but run on a schedule so make sure you know what time you will be picked up or you'll have to take a taxi or the public transportation bus. Taxis - always ask the price or negotiate. There's maybe 3 companies and they all have a sheet they go by. Captains Cove = $9 USD, Marina Chac Chi $17-$25 USD, Airport $26 USD. Airport Transportation available thru their travel agency also $11.60 USD per person. Royal Market - expensive. Sunscreen $15, bug spray $15.. 2 pools - 1 is quiet and the other is loud with 2 pool bars, they also have servers that will get you drinks or food Spa is great and has a hot tub in the locker rooms. Security - very secure, they walk the beach, pool, and always ask your name and room number any time you leave so they know who's coming and going. Laundry - large area to do laundry. Cost $5.60 USD per 3.5 kg load to do it yourself. All Inclusive Guest - always sign a tab/receipt anywhere you go, even the pool bars, they will always ask your name and room number even to keep track of your $0 drinks. Currency Exchange - at the front desk but don't bother, they will accept USD or pesos EVERYWHERE. Calculate on google.
Contras: Bed uncomfortable. Bars close too early. Royal Market too expensive.
10,0 Excelente
Prós: café da manha excelente. almoço e jantar poderia ter maior variedade. localização perfeita, próxima a shopping e restaurantes
Contras: o fato de termos que nos deslocar para outros hotéis da rede pra frequentar outros restaurantes. Late checkout somente ate 12hs.
Marriott Cancun Resort - Cancún - Edifício
15
9,0 Excelente (4 061 avaliações)
198 €+
Visão geral Avaliações
Com uma estadia Marriott Cancun Resort em Cancún (Zona Hotelera), ficará a 5 minutos de carro de Aquaworld e de Interactive Aquarium Cancún. As principais comodidades incluem um business center, registo de entrada rápido e registo de saída rápido. Poderá solicitar transporte de/para o aeroporto e existe, também, estacionamento grátis no local.
10,0 Excelente
Prós: Grande lobby e quartos. A comida era boa e caro. Foram bem conservado. A equipe foram profissional e cortês.
Contras: Nada
9,4 Excelente
Prós: Funcionários simpáticos, praia bonita, piscina e banheira de hidromassagem espaçosas
10,0 Excelente
Contras: Eu adorei. Comentários ruins.
8,8 Excelente
Prós: Eu realmente gostei de tudo!
Contras: Sem máquina de café nos quartos
7,0 Bom
Prós: Cama confortável. Praia. Café-da-manhã piscina
Contras: Anunciado como tudo incluído, mas não é. Os lotes de construção no nível superior
10,0 Excelente
Prós: Careful attention paid by the staff. A+
8,3 Excelente
Prós: The hotel area and the staff were just great, the pool was also great and obviously the beach area...
Contras: There was no variety and very simple food in the breakfast buffet, ... the same with the restaurant located at the beach area for Mexican food, really expensive and very poor portions, I really believe that this great hotel could offer something much better for the same price...
10,0 Excelente
Prós: The friendly staff and the all you can eat breakfast buffet
Contras: Expensive drinks
8,8 Excelente
Prós: I enjoyed the view of the sea from the room. The room was clean and had all the essentials.
10,0 Excelente
Prós: English speaking staff. Very clean. Good pool and beach quality. Restaurants and good bars in and around hotel
Contras: Room service menu was short for a 1 week stay
10,0 Excelente
Prós: I love the location to the beach, surrounding restaurants, and bus stop! It was excellent
Contras: The construction but it was ok they made it very quite
7,9 Bom
Prós: location staff beach
Contras: none
7,9 Bom
Contras: Hotel em obras estruturais, mas que não diminui a qualidade das instalações
10,0 Excelente
Prós: I was absolutely blown away with the service from this hotel. The rooms are clean and always touched up a FEW TIMES in the day :) , we had a good view- slightly facing the ocean, but it also had the walk out to the ocean
Contras: The two things I wasn't happy about was the additional fee at the hotel that I was not informed about in advance. And they did not have all inclusive breakfast.
9,6 Excelente
Prós: i liked that the staff was really professional and courteous. then we also got an opportunity to help release the baby turtles and that was a great experience.
Contras: that there was some construction going on.
5,0 Razoável
Contras: The hassle of getting my money back for double booking. My room was next to the elevator and one wall next to the ice machine... too much noise by the machine and by people. During the Day, it was under renovation,so much noise again.
10,0 Excelente
Prós: Excellent facilities; from the welcoming outside the doors, to the appeal and greate taste for decor and quality of structures. Food was not only with great variety, but taste, presentation and flavor was just beyond perfect!!!
Contras: The construction and remodeling was not appealing and definitely did take some of the glamour and appealing. Maybe it should give a warning for clients that construction and renovation is taking place.
Visão geral Avaliações
Com uma estadia The Westin Lagunamar Ocean Resort Villas & Spa, Cancun em Cancún (Zona Hotelera), ficará a alguns passos de Interactive Aquarium Cancún e a 3 minuto(s) a pé de Centro Comercial La Isla. As principais comodidades incluem um business center, um serviço de limpeza a seco e uma receção aberta 24 horas. Planeia um evento em Cancún? Esta estância dispõe de uma zona para conferências e de uma sala de reuniões, com uma área total de 56 metros quadrados. A estância conta com transporte de/para o aeroporto (disponível 24 horas) mediante uma sobretaxa e há estacionamento com motorista grátis no local.
5,4 Razoável
Prós: Mar e piscina são bons
Contras: Comunicação ruim Muitas promessas vazias Sofá-cama desconfortável. A minha filha teve que dormir no chão Vista de uma palmeira e não da praia Nenhuma ajuda para estender a estadia
6,8 Bom
Prós: Perto de um shopping. A uma curta caminhada até um shopping turístico
Contras: A comida é boa, mas demora muito tempo. às vezes demorava mais de 40 minutos após a encomenda.
8,0 Excelente
Prós: Quarto incrível e piscinas. a praia foi o melhor
Contras: Não autenticidade suficiente
10,0 Excelente
Prós: A mesma equipe todos os anos, muito amigáveis. Bela praia e piscina! A localização é ótima. Eu adoro ter lavadora e secadora no quarto. Nós já reservamos o nosso retorno!
Contras: Adorei tudo!
10,0 Excelente
Prós: Alicia o nosso concierge pessoal foi grau A.
Contras: Não sempre reservar com getaroom.com. Eles são um enorme embuste.
8,8 Excelente
Prós: The location is great. The swimming pools are amazing and a view fabulous.
Contras: The late check in and early check out but have facilities to store your luggage and take a shower and change.
10,0 Excelente
Prós: Has all you need modern and the Air Conditioner worked so well. Our view was amazing looking to the water. All the facilities you could ever need and location is opposite a big shopping complex.
10,0 Excelente
Prós: Convenient location with the shopping mall and restaurants nearby. The hotel room is nice and clean. The beach and swimming pool in the hotel is perfect. Btw can see sea turtles on the hotel beach
9,0 Excelente
Prós: Rooms were very clean and modern. I loved that they had kitchens and a washer & dryer. Pools were nice and the property felt very secure.
Contras: TIME SHARE WARNING! After we checked in my wife asked about spa treatments and was sent to the concierge desk. An employee made a hard pitch for going to a time share presentation in exchange for spa services. Not the way to start a vacation
2,5 Medíocre
Prós: Atendimento foi horrível.
10,0 Excelente
Prós: The pools were beautiful and there were so many of them. The sea turtles are laying eggs right now and we all got to see the wonderful work Cancun is doing to protect the turtles.
Contras: Room was a little small but everything was in there. Fully appointed room in such a small space.
3,8 Medíocre
Contras: Staff attitude. In the middle of the night at 1am we were woken up by next door loud washing machine noise ,upon calling the reception to resolve the issue. They simply refuse saying they can not disturb the guest at this hour?? What were we? We had to go to the reception personally to resolve . Disappointing.
8,3 Excelente
Prós: Good location. Next to shopping mall. Clean. Nice customer services. Very friendly and welcoming.
Contras: Hotel tried to overcharge me by 8000 pesos. Around 400 us dollars. After longs discussion and back and forth with the manager on duty they checked the initial booking confirmation and apologized for thier mistake. However I recommend for everyone to check the recipets during check out. Sometimes there system overcharge guests by 8000 pesos!!
10,0 Excelente
Prós: My stay at the Westin Lagunamar was absolutely AMAZING! When you see how good these reviews are, believe them. This was by far thee best vacation ever. All the staff from the transportation, to the reception, to the concierge, to the waiters and waitresses to the housekeeping! Karla was my personal concierge person, let me tell you she was beyond amazing! She went above and beyond, I was emailing her back and forth leading up to the days of my vacation. She answered all my questions promptly. She gave us a list of places to go, she was very personable. Silvia, was our masseuse. Oh my god, I wanted to take her home with me! She was the best, she gave us complementary massages for 3 days straight at the same time everyday! WHERE ELSE CAN YOU GO AND GET THAT?!? Our server Alejandro was amazing as well. There was another server too but I can’t remember his name, he served us at the Mexican Fiesta on Monday night. But honestly everything was beyond great, we are already planning our next trip out there!
Contras: Nothing, I loved everything!
10,0 Excelente
Prós: Kitchen is well equipped. Location was right cross the isla mall, where has some of choices of restaurants and desert. Swimming pool was delightful and huge. Its perfect for family stay. And i enjoyed a lot!
Contras: Nothing i can think of!
9,2 Excelente
Prós: It's a very well-organized resort, with wonderful barbecue areas and an amazing swimming pool! The room has a fully-equipped kitchenette, there's a mini grocery store in the complex which has everything you could need in very reasonable prices - there's even a Starbucks point! The gym facilities are great too!
Contras: The aesthetics of the whole complex seemed kind of dated - looked more like a business hotel than a holiday resort - some exotic/resorty decoration details are needed I think. The rate didn't include breakfast - we paid about 150 USD per night - which is definitely a bad image for a hotel of this caliber let's say. The happy hour was only this long indeed - an hour, and the check-in process took close to 45 minutes with us standing there, no welcome drinks, nothing. The staff was polite of course but a little too willing to help all the time - takes a toll on your privacy, would have appreciated a little more discretion.
9,2 Excelente
Prós: Loved the entrance/reception desk and the view of the grounds. The the walking paths leading to the pool and beach were elegant. The beach and water were beautiful and clean with the bonus of being able to swim safely if you wanted to be in salt water. The giant pools really made this resort special and stand out from the others. The room was very comfortable and clean which offered a great view of the ocean and resort. Also a great set up. The staff were incredible in handling the check in and check out and making sure we got to where we needed to if we wanted to go out. For the woman, shopping malls across the street and for the men great restaurants with multiple options right on the lagoon water front if you want to step away from resort food. Another plus was that it was turtle season and we were blown away to have rescued 7 baby turtles while we were there. Once in a life time experience. Overall will be back again for sure.
Contras: The first- We were a little disappointed with location of the breakfast eating area as it doesn’t offer an open view of the ocean and the food on the first day for being being almost a five star resort was just sub par. But to be fair to the Westin, we did just come from a five star resort that had an incredible breakfast area with and amazing menu and view. The second day was much better but just missing that incredible view. The pool does make up for it. Hard to criticize it fairly and perhaps being to picky. The second- I had told the resort it was our honeymoon and was disappointed that it was the only resort on our trip that didn’t do or offer anything to us. Gotta say that was the main thing that bothered me. Honesty don’t like giving bad reviews but I am always fair and call it as I see it

Os melhores hotéis em Cancún perto de Centro de Convenciones de Cancún

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Grand Fiesta Americana Coral Beach Cancun - Cancún - Edifício
1
9,2 Excelente (3 589 avaliações)
311 €+
Visão geral Avaliações
Com uma estadia Grand Fiesta Americana Coral Beach Cancun em Cancún (Zona Hotelera), ficará a alguns passos de Playa Fórum e de Playa Caracol. As principais comodidades incluem um business center, registo de entrada rápido e registo de saída rápido. A estância conta com transporte do hotel para o aeroporto (disponível 24 horas) mediante uma sobretaxa e há estacionamento com motorista grátis no local.
10,0 Excelente
Prós: O resort era limpo, o nosso quarto era espaçoso, a praia era bonita e a comida era deliciosa. Não podemos esperar por outra visita.
10,0 Excelente
Prós: Tudo nele era requintado !! Eu levei o meu marido para seu aniversário de 40 anos. O serviço foi perfeito em todos os sentidos. As pessoas são muito gentis e acolhedoras. O mar era lindo ... relaxante, perfeição total !!
Contras: Nada !!
8,0 Excelente
Contras: Nenhum serviço de transporte
8,8 Excelente
Prós: A equipe foi excelente, muito atenciosa e prestativa e a maioria bilíngue. Estávamos lá em março e o tempo estava ótimo, mas a praia fica na sombra logo no início da tarde. Tivemos que nos manter em movimento ao redor da piscina para ficar no sol. Felizmente o resort não estava cheio, por isso não foi um problema. Nós não comemos no buffet, mas pedimos do cardápio e a comida era muito boa.
8,0 Excelente
Prós: Ótima praia, mas começa a ficar estranho às 15h. Funcionários simpáticos. Restaurante Basilic incrível. Saquinhos de chá e café no quarto são cobrados como se fossem itens do frigobar. Você tem que pagar para usar a academia e o spa, mesmo o quarto em que eu fiquei ter custado $ 500 por noite!
10,0 Excelente
Prós: A localização era ótima, a 5 minutos a pé da área do Coco Bongo mas ainda tranquila. O serviço foi perfeito, a equipe foi muito agradável e sempre nos perguntava se precisávamos de algo. A praia do hotel é incrível e muito confortável para ir à área da piscina. O quarto era perfeito, limpo, confortável.
Contras: Água e café no quarto não deveriam ter custo extra.
10,0 Excelente
Prós: O serviço é perfeito.
8,0 Excelente
Prós: Boas piscinas e acesso à praia
Contras: Tudo custava extra, nada estava incluso, restrições de comida/bebida de fora
10,0 Excelente
Prós: Adorei a localização. A equipe foi maravilhoso especialmente a caminhada até o bar. O buffet de pequeno-almoço foi excelente.
10,0 Excelente
Prós: No geral, a localização foi excelente, perto de clubes noturnos. As piscinas eram incríveis, para não mencionar a equipe que foi maravilhosa. A praia era limpa e de fácil acesso, as piscinas eram bem mantidas e limpas. O quarto era limpo, o WIFI funcionou no meu quarto, mas o sinal era melhor na recepção.
Contras: Sem informações sobre os três restaurantes no local, nenhum menu nem sequer uma menção. O frigobar no quarto era bom, mas caro.
10,0 Excelente
Prós: Os funcionários merecem destaque, pois absolutamente todos são muito prestativos e gentis! Pelo que vimos é o Hotel que tem a praia mais bonita! Limpeza excepcional! Café da manhã farto!
10,0 Excelente
Prós: It was beautiful and spotlessly clean. From the lobby, spa, and other public portions of the building to the rooms, everything was perfect. The pools and beach were lovely and the staff and service was wonderful.
Contras: The music at the pool. No music at all would be my preference, just the sounds of the surf and the water features in the pools. But if music is necessary, then we would have preferred some actual music, and not the noise that was played. Also, the food at the outdoor restaurant and the La Joya restaurant was just mediocre, at best. The buffet was very nice, but we didn’t try Le Basilic due to the other places not being very good. Given that they don’t want you to bring food in, they should serve better food at their restaurants. We would have been happy to never leave the resort if the food had been better.
10,0 Excelente
Prós: Yes,finest hotel in Mexico/Cancun
Contras: Nothing, perfect vacation
9,2 Excelente
Prós: localização, serviços, limpeza, piscina...
Contras: trilha sonora...muito monótona
10,0 Excelente
Prós: Everything...
Contras: The pool and beach weren't open 24 hrs.
3,8 Medíocre
Prós: Old hotel The best room we take was as 3*** hotel room Nothing included but so bad quality in restos Bad smell everywhere
Contras: Old hotel The best room we take was as 3*** hotel room Nothing included but so bad quality in restos Bad smell everywhere
9,2 Excelente
Prós: Acomodações excelentes.equipe super atenciosa. Pretendemos retornar.
Contras: Há um odor estranho e desagradável nos corredores que levam às acomodações.
10,0 Excelente
Contras: Great location and an amazing hotel
9,6 Excelente
Prós: My first experience in cancun with this hotel will definitely have me coming back with more people. The guy who greeted me in concierge on September 19th 2019 is worth every penny spent at this resort.
Contras: The concierge service was superb, their help with transportation was great and security, i felt at home with their service, they remembered my name. It was a relaxed environment. I would recommend them even though the house keeping stole my phone charger. Outside of her it was an amazing experience. The room service is second to none.
10,0 Excelente
Prós: The beach, the Service, the location.
Contras: They don’t accept Discover.
10,0 Excelente
Prós: The staff was amazing, the toilet paper smelled so good, the location was perfect, the spa experience changed my life. I am recommending everyone I know to go see you!
Contras: Nothing, every single thing was perfect!
8,0 Excelente
Prós: Location and pools
Contras: Everything wasn't included. For a higher price but everything included would be great.
Hyatt Ziva Cancun - Cancún - Quarto
2
9,1 Excelente (5 895 avaliações)
541 €+
Avaliações
10,0 Excelente
Prós: A equipe, estabelecimento, serviços e paisagem são surpreendentes
10,0 Excelente
Prós: Everything was perfect - beautiful location, big variety of activities and restaurants. Everyone was super nice and friendly. Great value for money! I recommend it - totally worth it!
8,8 Excelente
Prós: Excellent service and pools, great variety of food.
Contras: The beach is below expectations. A bit noisy neighbors (very heavy foot steps).
10,0 Excelente
Prós: ALL WAS PERFECT !
10,0 Excelente
Prós: Amenities, pool, beaches, restaurants, rooms, personnel
Contras: Nothing
10,0 Excelente
Prós: There are many restaurants in the hotel, and all inclusive. You can eat everything when you want.
10,0 Excelente
Prós: Beautiful setting, located in a great spot with gorgeous views and calm waters. Lots to do.
Contras: The desserts were terrible. Need to hire I pastry chef. Food overall was average.
10,0 Excelente
Prós: Everything was amazing. The seafood especially was super delicious. Lots of variety. Their coffee bar was also a big plus
Contras: Only thing that could’ve been better was the cleanliness of the beach. But the seaweed is typical for this part of the year
10,0 Excelente
Prós: evrything! the best hotel ever.
Contras: nothing
10,0 Excelente
Prós: Tudo. Os funcionários são amáveis, comidas excelentes, praia linda e limpa. Tudo feito para termos a melhor experiência possível.
10,0 Excelente
Prós: The beach front access and cleanliness was superb.
Contras: There was nothing we didn’t like. Everything was wonderful.
9,0 Excelente
Prós: Hotel bem localizado, perto do centrinho de Cancún com uma parte da praia privativa. Muitas opções de restaurantes bons.
Contras: Doceira muito bonita, mas que praticamente nada é gostoso. Na verdade as sobremesas em geral até dos restaurantes do resort não são gostosas.
9,6 Excelente
Prós: Atendimento dos funcionários (Viviana e Genaro; Jesus na praia; Angel no restaurante asiático). Limpeza, variedade de restaurante e localização do hotel.
Contras: Cardápio dos restaurantes sem fotos dos pratos. Talvez pudesse utilizar tablets ( menu eletrônico).
Aloft Cancun - Cancún - Edifício
3
8,6 Excelente (2 897 avaliações)
107 €+
Visão geral Avaliações
Com uma estadia Aloft Cancun em Cancún (Zona Hotelera), ficará a alguns passos de Centro de Congressos de Cancún e a 3 minuto(s) a pé de Playa Caracol. As principais comodidades incluem registo de entrada rápido, registo de saída rápido e jornais grátis no lobby. Planeia um evento em Cancún? Este hotel dispõe de uma área total de 34 metros quadrados para eventos, onde se incluem uma sala de reuniões. Há estacionamento com motorista grátis no local.
10,0 Excelente
Prós: Excelente equipe atenções
Contras: Não há toalhas para a praia.
10,0 Excelente
Prós: Bem localizado na área turística de Cancín . A apenas alguns minutos da praia. Excelente atenção e educação. todos foram atenciosos e simpáticos. Quarto amplo com comodidades que incluem academia e sauna. O buffet de café da manhã foi incrível e eles oferecem um estacionamento com manobrista de cortesia. Gostaria de voltar a qualquer hora.
10,0 Excelente
Prós: Bem localizado na área turística de Cancún . A apenas alguns minutos da praia. Excelente atenção e educação. todos foram atenciosos e simpáticos. Quarto amplo com comodidades que incluem academia e sauna. O buffet de café da manhã foi incrível e eles oferecem um estacionamento com manobrista de cortesia. Gostaria de voltar a qualquer hora.
9,7 Excelente
Contras: Água quente foi para dentro e para fora
4,0 Razoável
Prós: Localização
Contras: Onde devo começar
10,0 Excelente
Prós: Surpreendente serviço! Eles foram tão gentis e respeitosa.
9,6 Excelente
Prós: Aloft was a great stay. I came for my birthday with my best friend and it was perfect for the few days we were there. For the price you can't beat it. The staff were extremely nice and helpful. Check in process was easy had no issues at all. The room was small but standard. Two double beds and a restroom. The door to the restroom is a sliding door but that didn't bother us. There are no balconies but the windows still provide a great view of the beach. The beach access is literally right across the street. The public beach area was small but was still a good place to visit. The ultramar boat is also next to the public beach access and was about $20 round trip to catch the ferry to Isla Mujeres. Once on the island you can visit the beach and rent golf carts to explore the island. BRING CASH. There is a supermarket right next door and all of the night clubs and restaurants are in walking distance (2-5 minutes max). We thought about adding the all inclusive for $48 each but decided not to after we witnessed a couple being forced to pay for food after they had paid for all inclusive. The food at the breakfast buffet was just ok and the drinks were definitely watered down. If you can manage your expectations then you shouldn't be disappointed. The rooftop pool was nice and we were able to play our music by connecting our phones to the blue tooth speaker. I did mention to just about every staff member that it was my birthday but there was no room upgrade or small gift or surprise provided. But I did see the bellhop taking a birthday bouquet up to another room. So I guess they pick and choose who they would like to offer it to. Overall an ok stay especially if you're on a budget.
Contras: Breakfast.
10,0 Excelente
Prós: Amei o quarto, a limpeza, atenção dos funcionários, a lavanderia, a cama é maravilhosa. O hotel tem um cheirinho inesquecível. A localização é perfeita, perto de tudo. Você vai e vem a pé para todas as baladas. Não precisa de táxi. Tem um supermercado ao lado e outras facilidades. É perfeito! Chuveiro top, tv com Muitos canais. Amamos o Aloft!
Contras: Nem tem nada de que não tenha gostado
8,3 Excelente
Prós: All the staffs are nice!! Better than some 5 stars hotel. Really impressssed!!
10,0 Excelente
Prós: Lovely staff....very friendly and helpful. Great location. I would definitely stay there again.
8,8 Excelente
Contras: Everything!!
10,0 Excelente
Prós: Decent room at a pretty low price point. Front desk staff was super friendly and was able to accommodate my very-early-check-in request at no extra cost. Room was facing northeast with a partial ocean view (very beautiful).
Contras: Room was minimally furnished although that's probably all you'll need if you spend most of time on the beach.
10,0 Excelente
Prós: Quarto com cama muito confortável, instalações modernas. Ótimo atendimento dos funcionários. Do lado do supermercado grande que tem lá, pra mim é um dos melhores lugares pra comer barato e de qualidade, fica no andar superior do supermercado vale a pena pedir lá macarrão, pizza, porções. Comprar frutas. Fácil de deslocar de um local para outro. Outra vantagem é que fui para participar de um congresso no centro de convenções e e fica dentro do hotel. Voltaria!
Contras: A iluminação do quarto e ruim, já tinha visto nos comentários e realmente confirma. A piscina não é grande como vemos nas fotos, apesar que nem usei. E o fato do café da manhã não está incluso na diário, mas vale a pena pagar muito gostoso e com muita variedade.
10,0 Excelente
Prós: Great location. Across the street from supermarket and across the street from public access to beach. Outstanding value for convenient location, clean rooms, and accommodating service. Best price for value as long as you don't need private beach access.
2,5 Medíocre
Prós: Nothing
Contras: Everything
9,6 Excelente
Prós: A localização.
Contras: Equipe poderia ser mais sociável.
10,0 Excelente
Prós: Great location, comfortable and clean rooms, nice bar/food, friendly on reception.
Contras: Sometimes they don't give you a receipt in the restaurant - not sure why.
7,1 Bom
Contras: The hotcakes was really bad Not cooked
Krystal Cancun - Cancún - Quarto
4
7,8 Bom (6 618 avaliações)
155 €+
Visão geral Avaliações
Com uma estadia Krystal Cancun em Cancún (Zona Hotelera), ficará a 5 minutos de carro de Interactive Aquarium Cancún e de Centro Comercial La Isla. As principais comodidades incluem um business center, jornais grátis no lobby e um serviço de limpeza a seco. Esta estância tem 5 salas de reuniões, para organizar os seus eventos. Há estacionamento com motorista grátis no local.
8,0 Excelente
Contras: Toalhas não passa por vezes
10,0 Excelente
Prós: Localização, Localização, localização! Amei o Waterfront, a vista, o serviço. Hugo, nosso barman foi amigável e fez o mais saboroso mojito! Eu recomendaria para Krystal fam & amigos. Polegares para cima !!!!
10,0 Excelente
Contras: Ruído de clubes
4,0 Razoável
Prós: De frente para a praia, era lindo. Pessoal da limpeza era trabalhador e gentil.
Contras: Tive que trocar de quarto por causa de um problema com o wifi. Não ajudaram. Chuveiro estava quebrado. Paredes muito finas.
9,4 Excelente
Prós: A vista era INCRÍVEL! A equipe era muito agradável, bem e não tivemos problemas ao solicitar um novo quarto.
Contras: O barulho devido à boate ao lado, mas nossa visita foi durante as férias da primavera, então pode ser mais barulhento nessa época.
2,0 Medíocre
Prós: Nada de uma verdadeira lixeira
Contras: Tudo. Explodem esta lixeira ASAP
5,8 Razoável
Prós: Finally changed me to a good room
Contras: Everyone in Cancun is a scam artist, hotel needs upgraded a bit, staff was friendly.
3,8 Medíocre
Prós: Like the fact that I can open my slide door and hear the ocean water at night.
Contras: When our rooms were ready we went up to the Rooms when we open the door it smell like dirty mop the bed wasn’t so clean either when I complain they send someone who didn’t speak any English to come too my room.
8,8 Excelente
Prós: Location and staff
Contras: Elevators broke
10,0 Excelente
Prós: Everything was perfect
Contras: There’s nothing I didn’t like
6,3 Bom
Prós: The location The bed
Contras: No hot water The dinner not good, not enough choice
10,0 Excelente
Prós: location is great
Contras: everything was good
10,0 Excelente
Prós: The staff was professional and friendly. Upon arrival, they decorated the room in celebration of my partner's bday--beautiful!
Contras: toilet was broken
4,2 Razoável
Contras: Old furnitures
7,5 Bom
Prós: Location was great! Beach was steps away, the staff was very nice, room was in good condition, clubs and restaurants were nearby which was even better. I was satisfied with my stay.
Contras: The humidity does affect the climate in the room which causes a damp or wetness smell/feel, but it wasn’t unbearable like some people say. The hotel just needs a better ventilation system..hopefully they’ll update the hotel in the near future. Overall I would stay again, because it was 5 rooms booked for my group and only one had this issue.
9,6 Excelente
Prós: The ocean view and location!
Contras: A little pricey compared to other prices. And...Staff not being readily available when needed unless you go to the front desk. They will tell you on the phone that someone is on their way to help, but on 2 occasions no one came (one was a problem with toilet flushing and another was problems with finding my room). However after asking several times I did get some assistance but it took a while.
7,9 Bom
Prós: Localização excelente. Vista do quarto Espetacular. Bom custo benefício (na opção somente Café da manhã). Funcionários muitooo simpáticos.
Contras: Espelho do quarto quebrado,.frigobar desligado, lençol furado, descarga com problema, quarto muitooo longe da entrada.
7,5 Bom
Prós: Location was central to clubs- which were very expensive. Food was good.
Contras: They have a real problem with seaweed -every morning from 5am - 9am tractors raked the beach and collected tons - I really mean tons of seaweed off the beach -which stunk like the sewers of Bangkok. This didn't help as the sea was just full of seaweed so it was like swimming in a sea of cabbage -we didn't bother. We went to another hotel down the coast for the second week it was the same there. This hotel seems to attract the tattoo yob brigade from Britain and South America. Clubs around there charge about £40 to get in and you can drink as much as you like - they also don't get started till 10pm so you can imagine what time the low life get back to the hotel slamming room doors at all hours at night - the rooms only have thin partitioning walls - not solid ones so all the rooms around shake when this happens. Everything in Cancun is so expensive - priced in US dollars - it really is RIP the tourist off. There are theme parks down the coast but each one is over £100 per person to get in. These parks and the temples also have two rates to get in - one for the tourist and one for the locals which is about half the price. Discrimination is always OK in these third world countries when its the foreigners who are being discriminated against. Africa and China do the same. The heat and humidity of Mexico is not for me - you feel drained just walking out in it. When you did go out to shops or site seeing you get hassled, every body you come in contact with is on the make- as one guy in a flea market said " come to my shop so we can rip you off" I've now been - wont be back - my advice is just get the travel video and watch it.