Hotéis em Cancún

hotéis em Cancún

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Cancún, Quintana Roo, México
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Informações úteis

Época baixa setembro
Época alta maio
  Preço médio (durante a semana): 184 €
  Preço médio (durante a semana): 205 €

mês mais barato para hospedagem

17%

redução esperada nos preços

época mais cara para hospedagem

14%

aumento esperado nos preços

(preço médio das últimas 2 semanas)

domingo - quinta

(durante a semana)

(preço médio das últimas 2 semanas)

sexta e sábado

(noite de fim de semana)

Perguntas frequentes sobre a reserva de um hotel em Cancún

Quanto custa um hotel económico em Cancún?
Utilizadores da KAYAK encontraram quartos duplos em Cancún a partir de 6 € nos últimos 3 dias. O preço médio é de 174 €.
Quando custa um hotel em Cancún para hoje à noite?
Nas últimas 72 horas, os utilizadores encontraram Cancún hotéis para hoje à noite desde 6 €. Também encontraram hotéis 3 estrelas desde 8 € e hotéis 4 estrelas desde 32 €.
Como encontro hotéis perto de mim?
Vê os nossos mapas de hotéis para encontrares os melhores hotéis perto de ti.

Onde ficar em Cancún?

A nossa ferramenta Heatmaps o ajuda a encontrar o lugar ideal para hospedar-se em Cancún, mostrando os hotéis mais próximos a atividades que lhe interessam

Os melhores hotéis em Cancún

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Nizuc Resort and Spa - Cancún - Quarto
1
9,4 Excelente (2 069 avaliações)
590 €+
Visão geral Avaliações
Com uma estadia Nizuc Resort and Spa em Cancún (Zona Hotelera), ficará a 5 minutos de carro de Playa Delfines e de Ruínas de El Rey. As principais comodidades incluem um business center, aluguer de limusinas e registo de entrada rápido. Planeia um evento em Cancún? Esta estância dispõe de uma área total de 765 metros quadrados para eventos, onde se incluem um centro de conferências. Poderá solicitar transporte de/para o aeroporto e existe, também, estacionamento grátis no local.
10,0 Excelente
Prós: Arquitetura
9,6 Excelente
Prós: De tudo. O resort é maravilhoso, a decoração é lindíssima, funcionários muito amáveis, comida deliciosa.
Contras: O café da manhã poderia estar incluso na diária.
10,0 Excelente
Prós: "Perfect" will be the best word to describe our stay at Nizuc! The rooms are enormous, well designed and has an amazing view. The staff was amazing, highly professional, helped with anything that we wanted and beyond and didn't let us do anything beside relaxing! Whenever you meet one of the staff member, they will welcome you with their special greeting gesture. All the restaurants was great despite the fact that they are a bit overpriced and we really didn't felt that we need to go out from the hotel in order to eat something. The pool / beach area is geniusly designed - you can relax at the pool area, move to the beach area and then relax at the shadow area - really amazing!
Contras: That we didn't took more days at Nizuc
10,0 Excelente
Prós: The design.
9,2 Excelente
Prós: Tudo foi impecável, desde as instalações aos funcionários. Lençóis e toalhas de alta qualidade, colchão e travesseiros super confortáveis, quarto com uma vista maravilhosa. Todo o hotel é maravilhoso, com uma super arquitetura, decoração e paisagismo. As piscinas são muito lindas e adorei a piscina só para adultos...foi um paraíso.Os funcionários tem um jeito especial de nos cumprimentar colocando a mão direita no coração...muitoooo respeitoso. Não tenho absolutamente nada a falar que não seja positivo.
Contras: Gostei de tudo!!!
9,6 Excelente
Prós: O hotel é espetacular! As instalações são modernas e tudo de muito bom gosto. A equipe de funcionários nos surpreendeu de forma positiva, pela cordialidade e prontidão. Realmente, ficamos muito bem impressionados com a qualidade dos serviços e com certeza retornaremos em breve!
10,0 Excelente
Prós: Great room, pools, beach is not great - it is mud muck past the first 20 feet. Service is excellent, very attentive and has a very relaxed quiet feel to the resort. Food was amazing - nachos on beach and breakfast buffet was stellar.
Contras: Do not buy anything at the hotel boutique - no returns/exchanges and the staff guilts you for asking for a receipt!!!! Customer service, even when escalated to a manager, sucked. They refused to provide return or exchange. Hotel boutique prices very high
10,0 Excelente
Prós: Nizuc took our breath away. My husband and I hadn't been away in a while. wanted a real luxurious feel to our vacation.There was nothing the staff wouldn't do to make us happy here.Our villa was mag!The scenery day or night-dreamy!Ocean & pools were
Contras: There really was nothing to improve about this hotel. We read reviews before we went how spa prices were exhorbitant -many felt ridiculously priced. The time we spent at the spa was well worth the price-The experience was wow. Don't miss the spa
10,0 Excelente
Prós: Breakfast was good, but I really think it should have been included in the cost, given how much the stay was...
Contras: Having to pay for breakfast - that's it!
8,8 Excelente
Prós: Instalações muito confortáveis
8,8 Excelente
Prós: Conforto, limpeza, atendimento.
Contras: Praia muito pequena, não permite caminhadas. Café da manhã muito caro, particularmente para quem come pouco, pois tem preço fixo.
9,6 Excelente
Prós: Actually everything...but especially the property/architecture
Contras: It is a little bit expensive They should avoid plastic bottles and cans
Le Blanc Spa Resort - Adults Only - Cancún - Edifício
2
9,3 Excelente (1 170 avaliações)
675 €+
Visão geral Avaliações
O premiado hotel de adultos Le Blanc Spa Palace é considerado um dos melhores hotéis do mundo. Puro luxo e elegância, com uma incrível localização, mais de 20.000 m2 entre o Mar das caraíbas e a Lagoa Nichupté, gozando de deslumbrantes vistas. O hotel oferece um excelente spa, vários restaurantes excecionais, e uma maravilhosa piscina com efeito de infinito, ideal para uma estadia inesquecível.
9,1 Excelente
Prós: Tudo
Contras: Isso mesmo que eu recebi um e-mail de confirmação de caiaque que minha reserva não estava em nenhum lugar em seu sistema. Faz-me não querer usar o kayak anymore. Eu estava chateada por ele.
9,4 Excelente
Prós: A comida e o serviço
Contras: Foi reservado como de frente para o mar. Me deu a vista parcial para o mar. Caso contrário não é uma coisa ruim a dizer
10,0 Excelente
Prós: serviço excelente, restaurantes ótimos, especialmente o francês. as Opções no hotel são muito bons e por isso só aproveitamos tudo o que nos ofereceram. Tínhamos tudo a nossa disposição.
Contras: tudo excelente
10,0 Excelente
Prós: Tudo perfeito. Pessoal solícito e sempre sorridente. Recomendo.
10,0 Excelente
Prós: This is an amazing hotel. Staff is super friendly and accommodating. It is clear that much thought was spent on anticipating visitors comfort and pleasure. We would definitely come back if we can afford such a visit again.
10,0 Excelente
Prós: Everything is great
Contras: Nothing
10,0 Excelente
Prós: Tudo nos mínimos detalhes, com muita atenção. O quarto é muito confortável e bom gosto.
Contras: Gostei de tudo!
10,0 Excelente
Prós: Tudo, funcionários, limpeza, conforto, instalações e localização
10,0 Excelente
Prós: Excelente hotel, com muito luxo. Comida boa, principalmente o cafe da manhã e o restaurante principal no almoço. Com exceção do restaurante japonês, no jantar, os demais não me surpreenderam. No geral, vale a pena sim se hospedar nele.
10,0 Excelente
Prós: The staff was incredibly helpful, polite, thorough, warm, and welcoming. The service we received was the best we’ve had. Both of our butlers were exceptional. This was the most relaxed I’ve felt in a very long time. Additionally, the property itself is impeccable.
Contras: There were times when we felt *too* catered to. We turned on the do not disturb a couple of times, but that didn’t stop staff from ringing the room and seeing if we needed anything. I had an allergy flare up one day that left me mostly bedridden, but I kept having to get up and tell housekeeping and other staff that I was trying to sleep.
10,0 Excelente
Prós: Excellent service, beautiful hotel, great food, great friendly staff. Very high class.
Contras: I liked everything!!
8,8 Excelente
Prós: The staff went beyond to make me feel Comfortable. Even st the buffet they carried your plates. Beautiful property and very relaxing
Contras: The staff reserves some loungers for platinum members. I would have like to known that before booking. They don’t have very many activities or staff entering entertainment. Even for the morning yoga you are supposed to sign up. The played New Age music( music that plays in lobby’s) all day and could have easily played so pop music
10,0 Excelente
Prós: Love the spa, even if you don't pay for a massage or other treatment you get access to the full hydrotherapy suite: sauna, ice room, steam room etc. I like that the main restaurant buffet had options that changed daily! Liquor dispenser in the room was very tempting. The butlers did an amazing job keeping us with honeymoon surprises each time we came back to our room after a day out.
Contras: Rather aggressive timeshare presentation pushed upon you right when you arrive when you just want to unwind, relax. But otherwise there isn't much I didn't like.
9,1 Excelente
Prós: Really lovely resort. We’ve been coming to Cancun for many years, but this is our first time staying at an all-inclusive. The blog does a terrific job. The food was plentiful and very good, and varied among five restaurants. The staff could not have been more friendly and helpful. The pool and beach area are clean and very nice. The fitness center and spa were first class.
Contras: Our suite was great, with big sliding doors opening to the beach and ocean. The only thing disappointing, was that it didn’t include a balcony to sit and relax with a drink at the end of the day. This was an architectural mistake. Also, the hotels surrounding Le Blanc are not as high-end as those surrounding our previous hotel, the JW Marriott. Not a big deal, but noticeable when going for a walk on the beach.
Live Aqua Beach Resort Cancun - Cancún - Edifício
3
9,2 Excelente (3 140 avaliações)
519 €+
Visão geral Avaliações
**Descontos progressivos: quanto antes reservar, maior o desconto que irá ganhar. Válido para reservas com check-in até Julho de 2020.** Localizado na Boulevard Kukulcán, na zona hoteleira e com acesso direto à praia, o Live Aqua Cancún é apenas para adultos, fica a 10 minutos de carro da região de casas noturnas e dos restaurantes em Cancún e a 19,5 km do Aeroporto Internacional de Cancún. Dispõe de piscina, refeições e bebidas incluídas, além de banheira de hidromassagem, sauna e sala de massagem. Todos os quartos estão equipados com ar-condicionado, Wi-Fi gratuito, TV LCD a cabo, frigobar e cofre eletrônico, juntamente com banheiro com banheira e chuveiro independentes, amenidades de banho e secador de cabelo. Podem oferecer vista ao jardim, lateral ao mar ou à praia. Alguns contam com varanda ou acesso ao Aqual Lounge Club, com bebidas premium e serviço de concierge privativo. Entre as comodidades do Live Aqua incluem-se estacionamento gratuito, academia, quadra de tênis e salas de reuniões e eventos. A equipe bilíngüe está disponível 24h para auxiliá-lo com dicas turísticas, serviço de traslado por uma taxa e aluguel de carros. O estabelecimento abriga 5 bares e 7 restaurantes que oferecem pratos buffet e de especialidades. O Restaurante Site serve refeições temáticas no estilo buffet, enquanto o Hidden Garden e o MB Restaurant dispõem de opções de fusão e de autor para o jantar, mediante reserva antecipada. O Live Aqua Beach Resort Cancún encontra-se a 300 m da Isla Shopping Village. O Píer, de onde partem os barcos para a Isla Mujeres, encontra-se a 20 minutos de carro.
10,0 Excelente
Prós: Belíssima propriedade, comida deliciosa, excelente localização. Recomendo!
Contras: A equipe é agressivo a vender outros produtos
6,0 Bom
Prós: A comida não era boa, lugar poderia utilizar algumas actualizações
8,0 Excelente
Prós: Staff was great
Contras: Night life could have been better
9,6 Excelente
Prós: The breakfast was excellent and the hidden garden restaurant..amazing
Contras: The first day the housekeeking didnt clean our room.
10,0 Excelente
Prós: Amei o local, a limpeza, os restaurantes são muito bons! Os instrutores Alejandra e Heberth foram muito prestativos durante as atividades! Jorge sempre muito simpático e falando em português! Resort maravilhoso!
5,4 Razoável
Prós: Localização, sem dúvida.
Contras: Comprei um apto com vista para o mar, Descobri que era parcial (na verdade, quase nenhuma). Tive que pagar + $600 para ter a vista q esperava. Problemas no quarto de manutenção. Paguei clube que não tem NADA, falta alimentação, atendimento.
9,6 Excelente
Prós: café maravilhoso, atendimento ótimo
Contras: nada, tudo foi excelente
10,0 Excelente
Prós: Comida muito saborosa.
10,0 Excelente
Prós: Everything
10,0 Excelente
Prós: Great facilities and staff are extremely professional and helpful. The pool and the beach are unbelievable and the service is incredible...never left without a drink! Best service I have ever experienced!
10,0 Excelente
Prós: It was a great experiences for us. The pool was so clean and the view was amazing. The sand of the beach was soft and smooth. I like the buffet restaurant had verity selections of food and veggies, all staff was welcoming and alway nice to us. The mb restaurant offered us a nice dessert and our server knows it was our last night at Live Aqua, so he brought the dessert had " Have a nice trip" and " See you soon" and drawing the trees and ocean on the plate. It was so sweet. I did not realize it is an adult only property which was worth the money for couples or friends to stay. There was live music at the bar almost every night. Room service food was good as well. I did not have time to check out the spa, but once I walk in to the property I can smell the fresh water and nice moist clean. It was my first time visiting Cancun and this resort just make me want to go back soon.
Contras: N/A
10,0 Excelente
Prós: Service is excellent
Contras: Nothing
9,6 Excelente
Prós: Very nice room with the most comfortable bed we had ever had, nice view. Great room service and pool concierges were awesome. The hidden garden restaurante was really delicious.
Contras: There is a cabans on the pool and Beach for extra charge which was a bit disapointing, the mb restaurante is not that good as the others and deserts where not good. We would prefer more fresh salads at breakfest.
9,0 Excelente
Prós: All the food and restaurants service were perfect. Great staff, awesome menu, great drinks!! There was a guy in charge of F&B department always talking to us to make sure everyhting was good. He was very attentive and nice. Loved the breakfast also. The room was great and very clean. Service at the pool and beach also great.
Contras: I didn't like that, just when we arrived a staff approached us to convince that we had to take a 45-60 minutes speech of Posadas Group in order to get discounts on SPA and restaurants that were not included in our package. She was a bit pushy and even said that the weather forecast for the next days was rainy and the SPA would be crowded - which was not true, it was sunny all days. It is not nice when you arrive to have this kind of news, makes you disappointed. The other think that for us was not nice was the chairs/beds on the pool. Nobody told us that it was an additional service, so in the first day, we just chose a place to stay and the person that did the reservation for that bed approached us, making us feel very embarrassed. On the next days, we noticed that it was very hard to choose a place to stay in the pool, all chairs taken and many beds only for additional purchase. Many people would just arrive early in the pool and leave a hat or something in the chair in order to save it for later.
JW Marriott Cancun Resort & Spa - Cancún - Edifício
4
9,2 Excelente (2 060 avaliações)
266 €+
Visão geral Avaliações
Com uma estadia JW Marriott Cancun Resort & Spa em Cancún (Zona Hotelera), ficará a 5 minutos de carro de Aquaworld e de Interactive Aquarium Cancún. As principais comodidades incluem um business center, registo de entrada rápido e registo de saída rápido. A estância conta com transporte de/para o aeroporto (disponível 24 horas) mediante uma sobretaxa e há estacionamento com motorista grátis no local.
10,0 Excelente
Prós: Tudo foi ótimo. A equipe incrível. Comida incrível. Serviço Incrível
Contras: Piscina e praia de entrada cheira Tapete molhado.
2,8 Medíocre
Contras: Eu tenho descriminated
10,0 Excelente
Prós: Serviço foi muito bom
8,0 Excelente
Prós: Ambiente global, funcionários simpáticos, ótima localização.
Contras: Nenhum
10,0 Excelente
Prós: Amazing View.
Contras: Old elevators.
8,8 Excelente
Prós: Atendimento
10,0 Excelente
Prós: I like everything about this property very clean
9,6 Excelente
Prós: Atendimento, estrutura e praia
Contras: Água morna na piscina
9,6 Excelente
Prós: Very clean, great staff, GREAT bed and pillow (I slept soooo well), nice view from the balcony, nice pool, lots of restaurant options. What more could you want ?
Contras: It’s so big you can get lost easily !
10,0 Excelente
Prós: Conforto Exclusividade Ótimo serviço Hotel lindo lindo lindo!
10,0 Excelente
Prós: Everyone at the hotel ( front desk, cleaning staff, and waiters) made me feel at home and made my stay in Cancun a great experience! I will definitely be staying at the JW next time I come back to Cancun!
10,0 Excelente
Prós: Great resort, very clean and nice.
10,0 Excelente
Prós: Hotel was clean, staff were very helpful and always there. Beach next to hotel was perfect and whole hotel was very safe. Room was very comfy and also clean. I would recommend it to everybody who is seeking for peaceful rest.
10,0 Excelente
Prós: Every single detail
Contras: I can’t say I didn’t liked anything . The hotel is perfect by all the means
9,0 Excelente
Prós: First time visiting since rooms were remodeled. Like the new rooms, location still great and staff still very professional and friendly.
Contras: Need to remodel/refurbish pool area and elevators. Why skimp on these important parts of your hotel?
10,0 Excelente
Prós: Stunning resort, super clean, beautiful private beach with white sands and crystal blue waters. The staff went out of their way to be helpful. Food was incredible. Facilities were spot on, the indoor pool was in a gorgeous room facing sunset. Literally nothing to fault about this resort, would highly recommend.
Beach Palace - Cancún - Quarto
5
9,2 Excelente (1 918 avaliações)
439 €+
Visão geral Avaliações
Este hotel está situado na zona de lazer de Cancun, apenas a uma curta distância do centro da cidade, onde se encontram inúmeros restaurantes, lojas e locais de diversão noturna. No exterior do hotel, encontram-se ligações à rede de transportes público. Este alojamento conta com um total de 410 quartos e apresenta diversas instalações internas. Os confortáveis quartos dispõem de casa de banho e estão bem equipados com todas as comodidades para garantir uma estadia agradável. Na área exterior, os hóspedes podem desfrutar de uma piscina e relaxar num terraço. Os adeptos de desporto poderão usufruir do centro de fitness e campos de ténis.
8,0 Excelente
Prós: Os funcionários foram simpáticos e o serviço foi rápido, entregaram o serviço de quarto/delivery muito rápido. A piscina era boa, a praia era ótima, exceto por algumas algas. A massagem foi excelente, a melhor que eu tive em um longo tempo! A comida no buffet era boa, não experimentei nenhuma especialidade dos restaurantes. Adorei a cafeteria na praia que servia café e lanches. O café é muito bom, quente ou frio, nem precisa de açúcar. O sorvete é muito gostoso e suave, como um gelato.
Contras: O clube infantil precisa de uma área melhor e não é muito bom para crianças mais velhas. Meu filho de 6 anos não tinha muito o que fazer, só jogar videogames. Além das bebidas básicas, margaritas, rum, coca, podia ter bebidas melhores, tem bebidas melhores nos restaurantes.
6,2 Bom
Prós: Beach location
Contras: We had hard time finding vegetarian food, we had two beds were full size, not comfortable for party of 4, were able to get only one extra portable bed.
2,0 Medíocre
Prós: Beach.
Contras: False advertising about amenities and all inclusive package. Credits at the hotel is a scam. Horrible service by some of the staff.
10,0 Excelente
Prós: Palace Resorts are always an enjoyable experience
Contras: No
Iberostar Cancun - Cancún - Edifício
6
9,1 Excelente (8 727 avaliações)
340 €+
Visão geral Avaliações
Esta jóia arquitetónica está numa localização privilegiada, a minutos das principais atrações de Cancun. Este hotel dispõe de um centro de convenções e espaço exterior para eventos e actividades sociais. Conta com 5 restaurantes, um snack-bar, bar de desporto, sala de gelados, e bar de charutos. Por uma taxa extra, os hóspedes podem usar as salas de reuniões, o campo de golfe, planeamento de casamentos, spa e salão de beleza, serviço de baby-sitter, lavandaria, acesso à Internet e assistência médica 24 horas. Além do átrio com elevadores, também há um salão de cabeleireiro, e clube infantil.
10,0 Excelente
Prós: Bela piscina, bela praia, equipe muito simpática e talentosa, a comida era ótima, as bebidas eram ótimas.
Contras: Sem opções de álcool na prateleira superior.
7,9 Bom
Prós: Show at night was fantastic!
Contras: Cleanliness of room, hotel needs updating all around, power went out last day and it was miserably hot. Did not like we could not order food to the pool or beach area.
10,0 Excelente
Prós: Friendliness of staff/drinks/food/beach/pools
Contras: Some things weren’t fixed soon/had to report several times.
9,6 Excelente
Prós: The hotel grounds where beautiful and very well taken. The food was of good quality and with variety. The breakfast was vast and for different tastes.
Contras: The service in the Buffet restaurant (El Viejo Laguito) could have been better. They have a lot of tables with not too many people assigned to them. After the second day I started sitting outside, and there are less tables being tendered by a waiter, from that point onward it all worked.
8,8 Excelente
Prós: The all staff area’s is very humble except front desk staff. Monica from the Antiguo Lago restaurant is very nice person and complacent.
Contras: The front desk staff they don't have empathy.
4,6 Razoável
Prós: Some of the staff people were very nice.
Contras: 1. I paid to much money for my kids. I traveled by myself with my two daughters and paid for three adults. 2. The bathtub was broken. 3. The pools were dirty, I asked twice the staff to clean the pool. 4. The TV in the room didn’t work well. 5. Some of the staff were not to nice. 6. I though that the hotel will make a big effort to fulfill our expectations due to the conditions of the sea and the security problems the have in Cancun.
9,6 Excelente
Prós: Serviço All inclusive excelente! Eventos natalinos maravilhosos! Ótima equipe de recreação! Foi fantástica nossa estadia!
7,5 Bom
Prós: The staff were amazing and very friendly. Kids club was awesome! My 8 year old didn’t want to ever leave.
Contras: I didn’t like the food and that the pools closed at 8pm. Also my teenagers did have a great time. They didn’t have any organized activities specifically for them to meet other teens.
8,3 Excelente
Prós: Excellent food, drinks, and coffee. Ocean view even from basic room. Lobby is beautiful, bar makes craft cocktails and live music was great. Staff is mostly friendly and attentive. Maid service terrific.
Contras: Beach beverage service was spotty. Restroom near beach never had soap. Hot tubs were no warmer than the pool. Seaweed was bad this trip even with regular cleanup. Price for hotel significantly more expensive than our last stay which was spring break 2018.
9,6 Excelente
Prós: O hotel é muito bem localizado de uma beleza ímpar e com piscinas agradáveis e limpas que desembocam no lindo mar caribenho. Os funcionários são bem capacitados e gentis. A alimentação além de variada e muito bem preparada.
Contras: Poderia ter um cardápio impresso no quarto com o menu do restaurante 24 horas.
10,0 Excelente
Prós: Fiquei agradecida por ter sido convidada a hospedar-me no Iberostar Prestigie. Minha reserva foi no Iberostar Cancún. Parabéns por tudo. Estou compartilhando com amigos para hospedarem-se nesse hotel! Gracias!! Foi maravilhosa !! Fiz parte da Convenção Suzuki das Américas!
8,0 Excelente
Prós: Nice and helpful people, very good food (with one exception)
Contras: Slow elevators, horrible Japanese restaurant
9,6 Excelente
Prós: Atendimento e educação dos funcionários
Contras: O bar da piscina estava fechado para reformas.
Riu Palace Peninsula - Cancún - Edifício
7
9,1 Excelente (6 612 avaliações)
298 €+
Visão geral Avaliações
No centro de uma das zonas mais turísticas de Cancun, junto a uma praia de areia branca e águas turquesa, aguardam uma série de excelentes comodidades: piscinas, jacuzzi, solário, spa, ginásio, banho turco, e uma longa praia de águas tépidas. No hotel, há vários restaurantes temáticos e um buffet. Uma longa lista de actividades para toda a família: animação diária para todas as idades (Riuland para as crianças), golfe, campos de ténis, desportos aquáticos, e animação nocturna (espetáculos e música ao vivo) para os adultos.
10,0 Excelente
Prós: Tudo
10,0 Excelente
Prós: Serviço, comida, localização e entretenimento
10,0 Excelente
Prós: Everything was fantastic and it exceeded our expectations. All the alcohol was top shelf, and the service was remarkable.
Contras: I can't think of much other than they needed a second waste basket in the room. Seriously, that is the only complaint as trivial as it can be. If I could rate than an 11 I would.
10,0 Excelente
Prós: Very clean and up to date. Professional friendly staff.
Contras: I can't think of anything that we didn't like.
10,0 Excelente
Prós: The hotel was extremely clean, friendly and the staff were exceptional. The view was amazing and the had an activity every day. The steakhouse was really good and there was 24hr service for your needs daily. I can not wait to go back.
Contras: The bar pool was not was not clean and continued to get very gross looking, the staff did try hard to maintain it but it was not good. It needed more cleaning and maintenance daily.
8,0 Excelente
Prós: The staff is excellent! Go see Max in the buffet ... he will treat you like royalty! :)
Contras: Most of the food is good. Buffet, Mexican and the Italian places were great. The steakhouse was really disappointing, but you won't go hungry!
5,7 Razoável
Prós: Aside from the staff who were all friendly and accommodating, nothing stood out. We have stayed at @ 10 different all-inclusive resorts in Cancun over the years. I will forget this one in little time.
Contras: 1.The noise. 2. The terribly average food; one person making omelettes and a long line to wait for food. 3. The lack of room bathrobes or slippers. 4. Bellman who do not bring in your luggage or take it to your room. 5 The constant pool party atmosphere. 3. The 3 empty beer bottles sitting in the same place in the stairwell for 4 days. 4. The small exercise room. 5 Staff does not set up umbrellas. 6. I must “exchange” a card token for a beach towel every day. 7. Locals selling EVERYTHING on the property beaches. Despite booking months in advance online getting a 1st floor room and heating everything outside - resort at capacity and no opportunity to move rooms. This is a place for a party - not for relaxation and quiet.
5,0 Razoável
Prós: The staff
Contras: Outdated. Rooms sub par. Allow smoking
10,0 Excelente
Prós: Riu Palace Peninsula is a classy hotel for all ages! The staff are all nice and attentive to your needs. They have good selections of food at the buffet restaurant. They have fun activities everyday (foam pool party is the best) unlimited food and drinks!
Contras: Not really an issue but this hotel is located 10-20 minutes aways from the heart and night life of cancun. You need to ride a bus ($1) if you want to just walk and visit the souvenir shops and the luxury lane/shops. Bus stop is 1-2 min walk from hotel.
10,0 Excelente
Prós: The architect the people where so friendly and kind
Contras: No nothing at all
7,0 Bom
Prós: The staff was friendly, drink service by the beach was quick and efficient, the grounds were beautifully maintained, and the beach was stunning. I especially liked the rocky side of the beach, It was quiet and relaxing.
Contras: The hotel did not provide the rooms I reserved on the first night. I requested a double and a king, so that my adult kids (19 and 22) could share a room without sharing a bed. They obviously overbooked, and they only had 2 kings. UGH!
5,0 Razoável
Prós: The waiters at the restaurant made it feel like home.
Contras: There was a little accident in the hotel room, the shower glass shattered when my bf stepped got out the shower and closed it and they had the nerve to charge us
5,0 Razoável
Prós: The hotel was decorated nicely. The room was adequate as well.
Contras: This hotel participated in discriminatory practices. Some guests were allowed to wear swim or casual attire in dining rooms, while others did not have the option. In addition, staff members in the dining area were abrasive at times.
10,0 Excelente
Prós: excelente lugar muy completo dispuesto a repetir la experiencia.
Fiesta Americana Condesa Cancun - Cancún - Edifício
8
9,1 Excelente (6 345 avaliações)
386 €+
Avaliações
7,1 Bom
Prós: Boa piscina e bares. Quartos de conforto. Perto da praia.
Contras: Dicas equipe sempre wabt. Os quartos não são limpos. Nada a fazer à noite. Não colocar o suficiente alocohol nas bebidas. Baixa variaty de alimentos.
9,4 Excelente
Prós: A comida era incrível
Contras: Tempo compartilham vendedor são irritante
9,1 Excelente
Prós: A equipe mais mais simpática e prestativa que já conheci. Eles definitivamente fazer um esforço extra com um sorriso no rosto.
Contras: A comida foi uma decepção, e as bebidas não eram as melhores. Talvez seja bom ter mais variedade e qualidade. Vocês poderiam oferecer um upgrade com tudo incluído para oferecer opções melhores. O upgrade com tudo incluído teria fitas com cores diferentes e preço mais alto.
9,6 Excelente
Prós: Ótimo serviço, o melhor que eu já tive
Contras: Estou em uma clínica agora com todos os sintomas típicos do "México", mas a menos que seja de insetos desconhecidos no quarto, não é culpa deles de qualquer forma
10,0 Excelente
Prós: A comida era ótima bem como a localização. Excelentes serviços em todo o hotel.
Contras: As camas não eram muito confortáveis
4,0 Razoável
Prós: Por beach, bebidas gratuitas
Contras: A equipe foi rude. Quartos e restaurantes foram quentes e abafado. O serviço de atendimento ao cliente foi pobre.
10,0 Excelente
Prós: The resort staff were super friendly and accommodating! The food was outstanding! The pools and bars were walking distance to beach and the property was easy to navigate. I’m looking forward to staying here again!
10,0 Excelente
Prós: The bartenders did a better job at making cocktail drinks than the diamond-rated hotel we went to for a day pass only at Playa. Also, all staff here gave excellent services!! The beach is blue and beautiful unlike the ones at Playa. The food in all restaurants were really delicious! The steak at San Telmo was my highlight!
Contras: Pool closes at 7 pm. I think that's early. Would be nice if it's open til 9 pm.
7,9 Bom
Prós: Great buffet food and newly refurbished buffet room. Enjoyed the seafood restaurant next to the beach. Nice access to beach and swimming pools
Contras: One of the outdoor restaurants under major construction. Quite a lot of dust and noise. Lack of bathrooms outside, where are bathers going to the toilet?!
10,0 Excelente
Prós: The restaurants were very good.
Contras: Just one bathroom around of pools.
10,0 Excelente
Prós: This is one of the best resorts in the hotel zone. The room was extremely clean, and the staff was always polite and welcoming. The one thing that sets this resort apart from others is how great the good is. There were at least 7 restaurants to choose from, on top of the cafeteria and sushi bar located in the lobby. The drinks were great. Some bartenders poured a little heavier than others, but on average everything was great and exceeded all expectations. This was my 2nd time visiting and I can't wait to return.
8,0 Excelente
Prós: Oceanfront room has an outstanding view! Great all-inclusive breakfast and lunch buffets
Contras: Rooms are a bit old, need renovation esp bathrooms.
10,0 Excelente
Prós: The beach is the best beach you can get and the the staff is super friendly and sweet. I loved it there
9,6 Excelente
Prós: As acomodações do quarto,café da manhã e as instalações do resort em geral
Contras: Como ficamos num final de semana estava lotado.Fila pro café,pro almoço, cadeiras em volta da piscina lotadas e assim vai.
10,0 Excelente
Prós: Atendimento de muitos é surpreendente, check in e out rápidos, comida gostosa e variada. Quartos limpos e amplos, estacionamento gratuito, dinâmicas de interação entre hóspedes, churrasco de peixe e frutos do mar próximo às piscinas. Bebidas e comidas realmente o tempo todo além de bom serviço de quarto
Contras: Pagamento apenas por pesos ou cartão, guardei os dólares pra essa acomodação e não aceitaram. Restaurante mexicano meio fraco, mas ótimo atendimento, restaurante argentino somente sob agendamento , bar das piscinas fecha as 7:00 pm.
9,6 Excelente
Prós: Tudo
Contras: Amenidades
10,0 Excelente
Prós: Funcionários prestativos e atenciosos. Vale cada centavo.
10,0 Excelente
Prós: Conforto, limpeza dos cômodos, limpeza das piscinas, diversidade de restaurantes, funcionários atenciosos e simpáticos!!! Comidas e bebidas de qualidade!!! Excelente hotel!!!
Secrets The Vine Cancun Adults Only - Cancún - Quarto
9
9,1 Excelente (4 680 avaliações)
482 €+
Visão geral Avaliações
**Descontos progressivos: quanto antes reservar, maior o desconto que irá ganhar. Válido para reservas com check-in até Julho de 2020.** Apresentando vista do Mar do Caribe e para a Lagoa Nichupté, o AAA Four Diamond Secrets The Vine Cancun Resort & Spa está localizado na avenida Kukulkan Boulevard. Este hotel elegante dispõe de 6 restaurantes, 3 piscinas ao ar livre e um spa. Os quartos do Secrets The Vine Cancun Resort & Spa são espaçosos e possuem ar-condicionado, bem como decoração moderna e encantadora. Você vai encontrar TV de tela plana e base para iPod à sua disposição. Todas as acomodações têm vista do mar. O spa conta com saunas seca e a vapor. Você também pode desfrutar de hidroterapia e tratamentos de beleza, além de salão de beleza e academia. O The Vine desenvolveu um aplicativo exclusivo de conectividade gratuitamente à sua disposição. Com este aplicativo, você pode fazer chamadas e mensagens gratuitas ilimitadas ao redor do mundo a partir do seu próprio celular e tablet. Aproveite também para desfrutar de pratos internacionais no restaurante buffet do resort. As opções gourmet a lá carte incluem cozinha asiática de fusão, bem como opções italiana, mexicana, peruana e mediterrânea. As atividades locais incluem ciclismo, mergulho com cilindro e pesca submarina. O campo de golfe mais próximo fica a 10 minutos de carro.
9,7 Excelente
Prós: Tudo é top de linha.
Contras: A localização do quarto era horrível.
10,0 Excelente
Prós: Tudo foi incrível!
Contras: Nossa pia sobre fluiu em nosso segundo quarto
10,0 Excelente
Prós: Tudo foi além das nossas expectativas! Incrível! Um verdadeiro sonho! 100% recomendaria ele a alguém.
8,5 Excelente
Prós: Ótima Suíte Júnior Bela praia Excelente equipe
Contras: Eu pensaria 2 x se estivesse viajando sozinho. Este hotel é mais para casais e famílias.
8,0 Excelente
Prós: Boa comida
Contras: A equipe Darcel rude e muito pouco profissional
10,0 Excelente
Contras: Férias vendas campo Club.
10,0 Excelente
Prós: Adorei o hotel e os jardins. Praia perfeita. O serviço foi de primeira e atenderam todas as minhas necessidades. Tivemos um problema com o nosso quarto e resolveram isso em minutos. A comida é boa/ótima. Fiquei lá para um casamento com um grupo grande e nos divertimos muito sem nos preocupar com o mundo.
10,0 Excelente
Prós: Comida, praia, hotel, funcionários atenciosos.
Contras: A governanta roubou US$ 100. Não ligue amigável nos quartos
10,0 Excelente
Prós: O hotel era lindo. Tudo era tão limpo. Eles tinham um excelente serviço ao cliente. Eles antecipar suas necessidades e eles foram johnny no local. A equipe foi super amigável e muito feliz.
Contras: Nada a não gostaria.
3,1 Medíocre
Prós: As instalações eram boas.
Contras: Experiência terrível em geral. Trinquei meu dente com a comida do serviço de quarto e ninguém parecia se importar. A viagem toda foi um pesadelo.
10,0 Excelente
Prós: Gostei de tudo, a proximidade do aeroporto, a equipe amigável, buffet de café da manhã organizado com muita variedade, restaurantes deliciosos para escolher em todas as noites e uma bela piscina com borda infinita
10,0 Excelente
Prós: Melhor hotel em que já estive. Serviço de nível internacional. Definitivamente recomendo a qualquer um.
Contras: Tudo foi perfeito.
10,0 Excelente
Prós: 4th time here. Service is always fabulous, especially at the preferred pool and lounge.
9,4 Excelente
Prós: Beautiful beach and view, good food at all of the restaurants, clean
Contras: Our last night there our whole room smelled like sewage
9,2 Excelente
Prós: Well appointed and maintained all inclusive resort with excellent security Staff were delightful
Contras: Occasional drainage smell from some areas Food generally very good - but let down occasionally in quality Had to wait ...sometimes up to 40 minutes to be seated at one of the 6 restaurants and generally a 5/10 minute wait for breakfast
7,1 Bom
Prós: The host Paul and all of the staff were amazing during the stay. We let them know the hotel did not meet our expectations for our honeymoon and they did everything they could to make it enjoyable for us, arranging nice dinners etc. The food itself was to a very high standard. Our favourites were the grill and olios. The staff definitely go the extra mile to try and make each and every guest happy during their stay which we are very thankful for. The spa and gym were very peaceful. We were very happy with the room itself and the level of cleanliness upheld by housekeeping.
Contras: We booked for our honeymoon and found the resort to be extremely crowded and not very relaxing. We took a lot of time researching where to stay to ensure the hotel wasn't too party but found this to be very different compared to another resort we stayed at in Riveria Maya. The secrets website did also call out being a honeymoon destination so we thought we had made the right choice. There were a lot of larger groups which were extremely loud especially at dinner after they had been drinking all day by the pool. All the pools felt really close together so not a lot of space for the guests. At times it took a while to get tables at restuarants or breakfast services. Would recommend the hotel to be clear on what clientele they are marketing themselves to as it is hard to please various types of groups when they arrive at the resort.
10,0 Excelente
Prós: Being fairly close to everything we needed!
Contras: Some of the food choices
7,0 Bom
Prós: Upgraded room means better service
Contras: Restrictions on dinner based on your shoes
7,1 Bom
Prós: - the beach - swimming pools - size of the room and balcony
Contras: First of all, we stayed in a preferred club junior suit with lounge access, and we faced the below things: 1- room service: would take forever to bring the order, even on the poolside. 2- staffs act like they don’t care about you and your problems. - someone stole my cigarettes in the private lounge pool, and no one care about it from the staff until we escalated it to the restaurants’ manager. Except one girl (Jessica) she was very nice and helpful, she care about our problem. Unlike one of the staffs who said that this is your responsibility and if you need we will give you money for that cigarettes
9,0 Excelente
Prós: Staff was absolutely outstanding. Best overall service I have received. Rooms were clean and comfortable. Beach was beautiful and in a great location. It rained the first day of our stay and there was plenty going on to keep us busy.
Contras: Alcohol was either watered down or they just weren’t pouring very much. Could have had more evening time Activities. The energy died around 9-10pm every night.
10,0 Excelente
Prós: From the time we arrived, service was excellent. We were greeted with a cool wet towel and a glass of champagne. Then escorted to the preferred club lounge to check in. Everyday we were pleased, staff is over the top friendly, Resort is super clean. Food was excellent. My favorite was Bluewater grill. The ribeye was delicious. The staff don’t give you a chance to ask or need for anything they are always there handing you a drink or offering you something. This was our first stay at an all inclusive but will not be the last. Secrets is our new home for sure.
Contras: Nothing everything was absolutely amazing.
10,0 Excelente
Prós: The place is amazing but the staff make the experience. They can’t do enough for you!
Contras: Beautiful
9,6 Excelente
Prós: Beach and service were amazing
10,0 Excelente
Prós: Very nice hotel, great staff and amenities.
Contras: The food can definitely use improvement
Hyatt Zilara Cancun - Adults Only - Cancún - Edifício
10
9,1 Excelente (3 621 avaliações)
495 €+
Avaliações
10,0 Excelente
Prós: A equipe foi muito simpática e atenciosa. Lindo resort.
10,0 Excelente
Prós: Tudo é perfeito !!
10,0 Excelente
Prós: Tudo foi perfeito, não faltava nada no hotel. Tinha todos os detalhes necessários. Que estadia excelente!
10,0 Excelente
Prós: Bela vista da praia ao lado da piscina Quarto confortável com uma vista espectacular da piscina e praia Funcionários simpáticos!
Contras: Ótima comida se você adora frutos do mar. Se não, você talvez não goste das outras opções disponíveis. Precisam acrescentar tostadas ao cardápio de café da manhã!
10,0 Excelente
Prós: Serviço maravilhoso! Praia muito limpa! comida muito boa! Ótimos quartos! Amamos a área "somente para adultos"! No geral, férias perfeitas!!
Contras: Nada que não tenha gostado!
8,8 Excelente
Prós: Nós gostamos da comida boa e o serviço foi excelente
Contras: Não tinha um bar noturno, nem nada para fazer após as 21 h. Poucas opções de restaurantes para jantar
10,0 Excelente
Prós: Melhor na strip
9,7 Excelente
Prós: As massagens no spa foram incríveis!!
7,7 Bom
Prós: Comida e equipe boas
Contras: Quarto com duas camas separadas. Desconfortável
8,8 Excelente
Prós: 레스토랑 어디든 다 맛있고 친절했습니다 수영장이 넓어 이용에 불편이 없었고 만들어주는 칵테일, 마가리따 모두 만족스러웠습니다. 룸서비스 한번 시켰는데 플랫팅 맘에 들었고 따뜻하게 먹을 수 있어 뷔페에서 먹는것보다 더욱 만족스러웠습니다.
10,0 Excelente
Contras: As necessidades a longo noite entretenimento horas.
9,7 Excelente
Prós: As comodidades são fantásticas e a equipe é incrivelmente acolhedora. As refeições foram excelentes e cada pedido foi atendido prontamente e rapidamente. Eu recomendo este Hyatt!! O detalhe de ser exclusivo para adultos o torna único e torna o ambiente mais sereno e relaxante para adultos ou solteiros que querem relaxar e descontrair.
10,0 Excelente
Prós: Tudo perfeito como sempre
9,2 Excelente
Prós: open and welcoming, gorgeous
Contras: No air flow in the foyer and great room area was uncomfortable at times, maybe large fans would help.
10,0 Excelente
Prós: Right on the beach, staff is very helpful and attentive. Resturants are great! The cafe with the ice cream and all.kinds of different desserts was awesome! The rooms all have great views. The rooms are great to lounge around on the patio or swim up pool.
9,6 Excelente
Prós: The staff go above and beyond, the drinks are not watered down like most all inclusive resorts and THE FOOD IS PHENOMENAL!!!!!!
Contras: The sheets on the bed are a little scratchy and you need extra pillows
10,0 Excelente
Prós: it was amazing
Contras: Take into account that everything that is not in the all inclusive deal and has extra charge is very overpriced. the Spa for example was extremely expensive. But we didn't feel we need anything extra so it was fine.
10,0 Excelente
Prós: the food was amazing. the bartenders were fantastic. the servers went over and beyond.
10,0 Excelente
Prós: Hospedagem maravilhosa, escolhemos sem dúvidas o melhor local para passar nossa lua de mel! Magnífico!
9,6 Excelente
Prós: De tudo!!! Quarto confortavel, com ar condicionado muito bom, banheira espaçosa, vista linda para a praia, chuveiro maravilhoso! Muito espaçoso o quarto!!
4,0 Razoável
Prós: The beds were super comfortable.
Contras: I don’t like that you have to pay extra money to let a friend come see you in the room.
10,0 Excelente
Prós: The best hotel we've ever visited! Everything was just perfect!
10,0 Excelente
Prós: The property is beautiful and has great facilities - pool area, Restuarants (favourites were Spice & Pelicanos), room size, jacuzzi in the rooms, activities/ entertainment, gym, Pilates, pole dancing classes - there’s something for everyone! The staff are top class/ warm/ very helpful. Would definitely go back.
Contras: Duvets could be better quality.
9,6 Excelente
Prós: Limpeza conforto
Contras: Gostei d tudo, somente a cerveja estava sempre quente, champanhe quente e não tão boa. O resto estava muito bom
Visão geral Avaliações
Com uma estadia The Westin Lagunamar Ocean Resort Villas & Spa, Cancun em Cancún (Zona Hotelera), ficará a alguns passos de Interactive Aquarium Cancún e a 3 minuto(s) a pé de Centro Comercial La Isla. As principais comodidades incluem um business center, um serviço de limpeza a seco e uma receção aberta 24 horas. Planeia um evento em Cancún? Esta estância dispõe de uma zona para conferências e de uma sala de reuniões, com uma área total de 56 metros quadrados. A estância conta com transporte de/para o aeroporto (disponível 24 horas) mediante uma sobretaxa e há estacionamento com motorista grátis no local.
5,4 Razoável
Prós: Mar e piscina são bons
Contras: Comunicação ruim Muitas promessas vazias Sofá-cama desconfortável. A minha filha teve que dormir no chão Vista de uma palmeira e não da praia Nenhuma ajuda para estender a estadia
6,8 Bom
Prós: Perto de um shopping. A uma curta caminhada até um shopping turístico
Contras: A comida é boa, mas demora muito tempo. às vezes demorava mais de 40 minutos após a encomenda.
8,0 Excelente
Prós: Quarto incrível e piscinas. a praia foi o melhor
Contras: Não autenticidade suficiente
10,0 Excelente
Prós: A mesma equipe todos os anos, muito amigáveis. Bela praia e piscina! A localização é ótima. Eu adoro ter lavadora e secadora no quarto. Nós já reservamos o nosso retorno!
Contras: Adorei tudo!
10,0 Excelente
Prós: Alicia o nosso concierge pessoal foi grau A.
Contras: Não sempre reservar com getaroom.com. Eles são um enorme embuste.
8,0 Excelente
Prós: Good location, nice beach area
Contras: Air conditioning is too noisy
9,6 Excelente
Prós: Amazing! Facilities, right on the beach, swim up pool bar with the most beautiful staff. Highly recommend if staying in Cancun!
Contras: Their approach to further advertise the Westin. We picked this hotel for positive reasons, but we felt advertising was pushed a little to hard (i.e. we stayed 3 nights and were pressured into doing a tour of the whole resort. With such a short stay, we weren’t happy about being guilt tripped into spending a few hours looking at the kitchens)
10,0 Excelente
Prós: Beautiful property. Studio kitchen is well equipped. Wonderful to have a washer and dryer. 3 blocks to a supermarket and can walk to several restaurants. Loved everything about this place and would definitely stay here again. Highly recommended.
10,0 Excelente
Prós: Josue for the beach service is the best. Beautiful hotel and location
9,6 Excelente
Prós: The location was amazing. The hotel was beautiful, absolutely beautiful.
Contras: Maid service didn’t arrive until late afternoon, and left the door opened.
9,0 Excelente
Prós: Rooms were very clean and modern. I loved that they had kitchens and a washer & dryer. Pools were nice and the property felt very secure.
Contras: TIME SHARE WARNING! After we checked in my wife asked about spa treatments and was sent to the concierge desk. An employee made a hard pitch for going to a time share presentation in exchange for spa services. Not the way to start a vacation
10,0 Excelente
Prós: Beautiful Resort with exceptional rooms! Very clean , spacious and accommodating for single travelers and families! I highly recommend this hotel and would definitely stay here again!q
2,9 Medíocre
Prós: The food at the sports bar was ok. The pool was nice as well as the ocean.
Contras: Room was dirty. Bad sound proofing people partying all night. High pressure sales for timeshare. TV didn’t work. Checked out early wouldn’t give a refund for the night we didn’t stay. Poor customer service.
2,5 Medíocre
Prós: Atendimento foi horrível.
7,0 Bom
Prós: The beach and views
Contras: The restaurant there was a bug in my coffee food was kinda expensive
10,0 Excelente
Prós: Hotel employee at the pool tide us up with towels when we arrived and service throughout our stay at the pool or beach. Hotel employee was my massage therapist and the peace of mind massage was wonderful . The spa area was all very relaxing
Contras: The massage people were also outside by pool and beach and anytime we walked by we were asked if we wanted a message.
10,0 Excelente
Prós: Everything that you need is here or in walking distance. Beautiful ocean views, excellent buffet at the Oceana. Daily activities.The grounds were VERY well kept.
Contras: Nothing. The staff were amazingly gracious.
The Ritz-Carlton Cancun - Cancún - Edifício
12
9,1 Excelente (1 892 avaliações)
429 €+
Visão geral Avaliações
Com uma estadia The Ritz-Carlton, Cancun em Cancún (Zona Hotelera), ficará a 5 minutos de carro de Centro Comercial Luxury Avenue e de Aquaworld. As principais comodidades incluem um business center, aluguer de limusinas e jornais grátis no lobby. Planeia um evento em Cancún? Esta estância dispõe de uma área total de 27000 metros quadrados para eventos, onde se incluem um centro de conferências. A estância conta com transporte de/para o aeroporto (disponível 24 horas) mediante uma sobretaxa e há estacionamento limitado no local.
10,0 Excelente
Prós: Serviço excelente e incomparável. Uma atmosfera muito acolhedora e aconchegante.
7,1 Bom
Prós: Limpo Silencioso Localização
Contras: Spa não é do padrão 5 estrelas Opções limitadas no jantar
10,0 Excelente
Prós: A recepção
10,0 Excelente
Prós: Very clean, impeccable service. Updated. Classy environment. Comfortable elegant rooms with nespresso coffee maker and best selection of pillows. Roomy and well designed bathrooms. Great service at the beach. Best staff ever.
8,0 Excelente
Contras: Achei a decoração muito pesada por ser um hotel de praia
9,2 Excelente
Prós: Limpeza, localização e funcionários muito atenciosos.
Contras: Preços de comidas e bebidas muito elevados. Falta de recreação e animação na piscina.
10,0 Excelente
Prós: Excellent staff, service, execution of all activities and duties were top-notch. Everyone was friendly and knowledgeable. Very nice accommodations
Contras: I can’t think of a thing
10,0 Excelente
Prós: loved everything. lovely experience
10,0 Excelente
Prós: Lugar lindo, fomos super bem tratados
Contras: Bebidas são caras
9,0 Excelente
Prós: Good and pleasant place to stay. Heated pools very very nice. Beach was amazing and very peaceful. Staff helpful. Rooms were very nice. Balcony facing the sea was very good. Room service also was perfect. I would recommend it to couples and families.
9,2 Excelente
Prós: Very clean
Contras: We have a very soft bed at home that no hotel has matched. Although the bed was excellent quality it just didn’t match home
10,0 Excelente
Prós: The friendly staff
Contras: Rooms are updated but the lobby and hallways definitely need to be updated.
10,0 Excelente
Prós: Beautiful resort overlooking stunning water Excellent staff who were polite and great at their job
Contras: Good was good not great
7,0 Bom
Prós: Cleanliness
Contras: Not much to do for kids
10,0 Excelente
Prós: Tudo
Contras: Tudo

Cancún: os melhores quartos

Hostal Urbano - Cancún - Quarto
1
8,6 Excelente (233 avaliações)
53 €+
Visão geral Avaliações
Com uma estadia Hostal Urbano em Cancún, ficará a 15 minutos de carro de Wet n' Wild Cancún e de Casino Dubai Palace. Uma receção aberta 24 horas e armazenamento de bagagem estão entre o leque de comodidades oferecidas por esta residencial. A residencial conta com transporte de/para o aeroporto (a pedido) mediante uma sobretaxa e há estacionamento grátis no local.
10,0 Excelente
Prós: We stopped here for one night because our flight was late into cancun. They were so accommodating and they easy to contact. Our flight was delayed, so I could let them know and their were no issues.
Contras: This is not a negative of the place at all, but a top tip: If you need to get a taxi from the airport, I would recommend contacting the owners first to see if they can get you a cab. Hers was so much cheaper than the ones at the airport.
8,8 Excelente
Prós: The facility itself was incredibly clean and safe and contained comfortable rooms with shared living areas.
Contras: The area looked extremely dodgy and wouldn't want to be walking outside during the night and day.
9,6 Excelente
Prós: The Staff was very friendly, and englisch speaking. Everything you Need is there!
10,0 Excelente
Prós: They were super responsive in the communication before we were supposed to get to the place. Unfortunately, we couldn't stay for the night as our flight was delayed and could only reach Cancún the following day. We were still not charged so I hope it's because we updated them about every news asap.
10,0 Excelente
Prós: Large space, everything comfortable
Contras: The cost to the hotel by taking a taxi is kind of expensive.
10,0 Excelente
Prós: Very nice property, it doesn’t look as a hostel, very big and comfortable room with big private bathroom , balcony with the view to the garden . The hostel owner was really nice and helpful person.
Contras: If you stay more than a night, you definitely need to rent a car.Otherwise, to get to this place you have to take a taxi, and it’s not a cheap option.
8,3 Excelente
Prós: The apartment was very comfortable, big size bathroom and shower with plenty of hot water. Nice garden with swimming pool. The host Miva was very nice and helpful.
Contras: We did not have a car and there where no stores, restaurants or attraction walking distance. This is the main shortcoming. Taxis from the airport will charge you 500 pesos taking you to the property although it is only 7 km. But this is the airport mafia and no Uber in Cancun.
10,0 Excelente
Prós: Tudo foi perfeito!
Contras: Nada de ruim quanto a proposta. Super confortável, limpo e perto do aeroporto!
9,6 Excelente
Prós: Funcionários atenciosos e sempre dispostos a ajudar. Acomodação super confortável e aconchegante.
10,0 Excelente
Prós: Limpo, aconchegante, cama, banheiro e chuveiro ótimos... Custo benefício incrível muito próximo ao aeroporto.
Hostel Ka Beh - Cancún - Quarto
2
9,7 Excelente (919 avaliações)
34 €+
Avaliações
2,5 Medíocre
Prós: NADA!
Contras: Tudo!
2,9 Medíocre
Prós: Nada!
Contras: Tudo!
10,0 Excelente
Prós: It’s not my first time at the hostel, I keep coming because I love the place! Comfy and clean room and bathrooms. A/C 24hs. The breakfast and dinner are amazing. All day coffee, tea and drinking water. They always have activities you can join during day and night. It’s very well located, close to bus station, grocery store, restaurants. The staff is great, helpful and nice. You can also book tour from the hostel easily.
10,0 Excelente
Prós: Lugar oferece um ótimo ambiente para se divertir e conhecer novas pessoas. Muito bem localizado, há idas diárias para a praia com o pessoal do hostel e outros hóspedes, o hostel também oferece a venda de ingressos para algumas casas noturnas, o que é ótimo para de ir em grupos maiores e os espaços comuns oferecidos também são ótimos para incentivar a interação entre os hóspedes. Lugar é bem limpo e os quartos são confortáveis.
8,8 Excelente
Prós: Breakfast, dinner and free beer. Can't go wrong
5,0 Razoável
Prós: The room was nicely decorated
Contras: The staff wasn't that friendly for a hostel's staff, especially that French canadian fellow that was in charge of the kitchen. He was literally rude to guests and wanted to argue with everyone...
7,1 Bom
Prós: You get an amazing breakfast for free and they have a beer Happy hour. You can check out very late.
Contras: Small bed and dark Room.
10,0 Excelente
Prós: The room was beautiful, the staff are amazing, fred was always willing to help with a beautiful smile. Amazing vibes, lots of fun. Good food, lots of activities.
Contras: Wish I could stay longer.
10,0 Excelente
Prós: Staff was amazing, and the place was great. The room was clean and nice and fresh with the AC on all day. breakfast and dinner are included which was absolutely great, and the food was amazing. I’ve already recommended this hostel to some friends who are planning on going to Cancun, honestly one of my favorite hostels!
10,0 Excelente
Prós: Greatest vibe at this hostel. You won’t find anywhere as welcoming and social!!! You also have a free breakfast which includes a choice of either eggs, pancakes, waffles, granola etc with fruits and different sauces! Great place, would recommend to anyone!!!! The hostels run with many volunteers which are awesome and Sam the manager has been a gem!!
9,6 Excelente
Prós: The hostel is amazing, great energy, delicious breakfast and dinner, staff are very friendly, parties are very fun and de location is perfect.
Sun Palace - Cancún - Edifício
3
9,1 Excelente (1 043 avaliações)
411 €+
Visão geral Avaliações
O luxuoso hotel Sun Palace para casais oferece uma exclusiva localização à beira-mar, a poucos minutos de carro das populares atrações de Cancun, e dispõe de alojamento de ponta, e excecionais instalações e comodidades. A poucos minutos, encontra-se o centro da cidade, onde os hóspedes poderão encontrar uma série de bares, restaurantes e vida noturna. Os hóspedes descobrirão excelente golfe nos clubes de golfe vizinhos. O hotel também goza de fácil acesso a deslumbrantes pontos arqueológicos Maias, e a uma série de desportos aquáticos.
10,0 Excelente
Prós: Tudo foi incrível desde o momento em que chegamos. A recepção recebe você com uma bebida refrescante, toalhas frias para se refrescar e uma flor para mim. A equipe do hotel é incrível, a comida é excelente e bebidas e a seleção de bebidas alcoólicas são ótimas e de alta qualidade. Se você está procurando uma viagem romântica, apenas para casais, sem filhos, este é um ótimo lugar. Ah sim, a praia é incrível também!!!
9,2 Excelente
Prós: All the restaurant staff, bar staff, entertainment staff, and cleaning staff were amazing. The rooms were beautiful, the food and drinks were excellent.
Contras: The front desk staff was very slow and rude most of the time. The checkin experience was disappointing even compared to less expensive hotel.
9,2 Excelente
Prós: This was the case that second experience was much better than the first. The hotel applied incredible improvements as compared to the last year regarding quality of food, attention and of conditions of the room. The staff remembered me from the last year, which appeared to be quite pleasant. The food here is exquisite, high quality, for example the seafood grill or sweets or waffles! And you do not have to worry as it is a truly all inclusive hotel, I was not put under stress in any of the cases. They let me attend lunch after my check-out, which was such a pleasant surprise. I was staying at ocean view room on the 8th floor and it was totally enjoyable! The service got much friendlier even though still not pushing or distractive. There are many options for different types of leisure. I totally liked my stay here and will try to return as soon as there is opportunity. And it is SOOOO GREAT it is adult only! It was so great the staff was not trying to bother me in the morning this time.
Contras: Well... it is a kind of force majeure, but 4 out of 6 days of my stay there was seagrass very close to the beach and the sea was not that pleasant to swim in, a lot of seagrass was on the beach as well. The ones who are ok with amazing swimming pools at Sun Palace did not feel the difference, but for me the sea is important and it was a bit of a disappointment. But what can you do with the mother nature in such circumstances? So it is more about my personal disappointment than about disadvantages of the hotel. Also, early in the morning one day the staff was doing something in the corridor and it was heard from the room, it was at about 7 a.m. Not that much kind of a bother, but still. Probably, some soundproof could be added to the rooms.
8,3 Excelente
Prós: Das cortesias e dos jantares temáticos
Contras: Esqueci um óculos e não devolveram
9,6 Excelente
Prós: Ótimo quarto. Com banheira. Dava pra ver o mar da cama. Muito confortável e espaçoso.
Contras: Poderia ter variação de cardápio nos restaurantes.
10,0 Excelente
Prós: Friendly staff Spacious room Great entertainment Excellent service Beach cleanliness
Contras: Add transportation to airport
7,5 Bom
Prós: Staff really try hard. Food gets repetitive and is often luke warm at the buffet. The food often lacked a loving touch to make it more authentic i.e the Thai and other Asian dishes lacked any wow factor.
10,0 Excelente
Prós: The hotel was incredibly spotless. The attention and service provided by the staff were outstanding. The food and drinks were excellent.
Contras: Only the VIP section of the beach had sun after 3pm.
9,6 Excelente
Prós: Martin Cano went beyond our expectation the food at this resort is way above other hotels the service is over the top you will never be without food or a drink
Contras: Its not a tropical resort but if you want good service a top of the line room and great food then this is for you
10,0 Excelente
Prós: Close to airport, wonderful location, great rooms, lovely food and efficient, professional staff
Contras: There wasn’t anything not to like
10,0 Excelente
Prós: It was a great stay. Very friendly staff and everything at the hotel was great and easily accessible. Loved the beach front, it really made our holiday!
10,0 Excelente
Prós: The staff goes out of thier way to accomdate your every need. They were the friendliness most accomidating people we have ever experienced.their attitudes abour rheir jobs are fantastic. I've never experienced people who were so passonate about their work to fufill our desires. We will definately return, again and again. Our stay at sun palace exceeded our expectations. Mr/Mrs Henry Alford.
10,0 Excelente
Prós: The property was super clean and beautiful. Refreshing scents and smells around each corner. Bathrooms were always clean and not a far walk from the beach at all.
Contras: My husband and I wish there was more to do at the resort at night. Shows, live music and things that last more than an hour or so... night life...
Nizuc Resort and Spa - Cancún - Quarto
4
9,4 Excelente (2 069 avaliações)
590 €+
Visão geral Avaliações
Com uma estadia Nizuc Resort and Spa em Cancún (Zona Hotelera), ficará a 5 minutos de carro de Playa Delfines e de Ruínas de El Rey. As principais comodidades incluem um business center, aluguer de limusinas e registo de entrada rápido. Planeia um evento em Cancún? Esta estância dispõe de uma área total de 765 metros quadrados para eventos, onde se incluem um centro de conferências. Poderá solicitar transporte de/para o aeroporto e existe, também, estacionamento grátis no local.
10,0 Excelente
Prós: Arquitetura
9,6 Excelente
Prós: De tudo. O resort é maravilhoso, a decoração é lindíssima, funcionários muito amáveis, comida deliciosa.
Contras: O café da manhã poderia estar incluso na diária.
10,0 Excelente
Prós: "Perfect" will be the best word to describe our stay at Nizuc! The rooms are enormous, well designed and has an amazing view. The staff was amazing, highly professional, helped with anything that we wanted and beyond and didn't let us do anything beside relaxing! Whenever you meet one of the staff member, they will welcome you with their special greeting gesture. All the restaurants was great despite the fact that they are a bit overpriced and we really didn't felt that we need to go out from the hotel in order to eat something. The pool / beach area is geniusly designed - you can relax at the pool area, move to the beach area and then relax at the shadow area - really amazing!
Contras: That we didn't took more days at Nizuc
10,0 Excelente
Prós: The design.
9,2 Excelente
Prós: Tudo foi impecável, desde as instalações aos funcionários. Lençóis e toalhas de alta qualidade, colchão e travesseiros super confortáveis, quarto com uma vista maravilhosa. Todo o hotel é maravilhoso, com uma super arquitetura, decoração e paisagismo. As piscinas são muito lindas e adorei a piscina só para adultos...foi um paraíso.Os funcionários tem um jeito especial de nos cumprimentar colocando a mão direita no coração...muitoooo respeitoso. Não tenho absolutamente nada a falar que não seja positivo.
Contras: Gostei de tudo!!!
9,6 Excelente
Prós: O hotel é espetacular! As instalações são modernas e tudo de muito bom gosto. A equipe de funcionários nos surpreendeu de forma positiva, pela cordialidade e prontidão. Realmente, ficamos muito bem impressionados com a qualidade dos serviços e com certeza retornaremos em breve!
10,0 Excelente
Prós: Great room, pools, beach is not great - it is mud muck past the first 20 feet. Service is excellent, very attentive and has a very relaxed quiet feel to the resort. Food was amazing - nachos on beach and breakfast buffet was stellar.
Contras: Do not buy anything at the hotel boutique - no returns/exchanges and the staff guilts you for asking for a receipt!!!! Customer service, even when escalated to a manager, sucked. They refused to provide return or exchange. Hotel boutique prices very high
10,0 Excelente
Prós: Nizuc took our breath away. My husband and I hadn't been away in a while. wanted a real luxurious feel to our vacation.There was nothing the staff wouldn't do to make us happy here.Our villa was mag!The scenery day or night-dreamy!Ocean & pools were
Contras: There really was nothing to improve about this hotel. We read reviews before we went how spa prices were exhorbitant -many felt ridiculously priced. The time we spent at the spa was well worth the price-The experience was wow. Don't miss the spa
10,0 Excelente
Prós: Breakfast was good, but I really think it should have been included in the cost, given how much the stay was...
Contras: Having to pay for breakfast - that's it!
8,8 Excelente
Prós: Instalações muito confortáveis
8,8 Excelente
Prós: Conforto, limpeza, atendimento.
Contras: Praia muito pequena, não permite caminhadas. Café da manhã muito caro, particularmente para quem come pouco, pois tem preço fixo.
9,6 Excelente
Prós: Actually everything...but especially the property/architecture
Contras: It is a little bit expensive They should avoid plastic bottles and cans

Os melhores hotéis em Cancún perto de Centro de Convenciones de Cancún

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Grand Fiesta Americana Coral Beach Cancun - Cancún - Edifício
1
9,2 Excelente (3 651 avaliações)
310 €+
Visão geral Avaliações
Com uma estadia Grand Fiesta Americana Coral Beach Cancun em Cancún (Zona Hotelera), ficará a alguns passos de Playa Fórum e de Playa Caracol. As principais comodidades incluem um business center, registo de entrada rápido e registo de saída rápido. A estância conta com transporte do hotel para o aeroporto (disponível 24 horas) mediante uma sobretaxa e há estacionamento com motorista grátis no local.
10,0 Excelente
Prós: O resort era limpo, o nosso quarto era espaçoso, a praia era bonita e a comida era deliciosa. Não podemos esperar por outra visita.
10,0 Excelente
Prós: Tudo nele era requintado !! Eu levei o meu marido para seu aniversário de 40 anos. O serviço foi perfeito em todos os sentidos. As pessoas são muito gentis e acolhedoras. O mar era lindo ... relaxante, perfeição total !!
Contras: Nada !!
8,0 Excelente
Contras: Nenhum serviço de transporte
8,8 Excelente
Prós: A equipe foi excelente, muito atenciosa e prestativa e a maioria bilíngue. Estávamos lá em março e o tempo estava ótimo, mas a praia fica na sombra logo no início da tarde. Tivemos que nos manter em movimento ao redor da piscina para ficar no sol. Felizmente o resort não estava cheio, por isso não foi um problema. Nós não comemos no buffet, mas pedimos do cardápio e a comida era muito boa.
8,0 Excelente
Prós: Ótima praia, mas começa a ficar estranho às 15h. Funcionários simpáticos. Restaurante Basilic incrível. Saquinhos de chá e café no quarto são cobrados como se fossem itens do frigobar. Você tem que pagar para usar a academia e o spa, mesmo o quarto em que eu fiquei ter custado $ 500 por noite!
10,0 Excelente
Prós: A localização era ótima, a 5 minutos a pé da área do Coco Bongo mas ainda tranquila. O serviço foi perfeito, a equipe foi muito agradável e sempre nos perguntava se precisávamos de algo. A praia do hotel é incrível e muito confortável para ir à área da piscina. O quarto era perfeito, limpo, confortável.
Contras: Água e café no quarto não deveriam ter custo extra.
10,0 Excelente
Prós: O serviço é perfeito.
8,0 Excelente
Prós: Boas piscinas e acesso à praia
Contras: Tudo custava extra, nada estava incluso, restrições de comida/bebida de fora
10,0 Excelente
Prós: Adorei a localização. A equipe foi maravilhoso especialmente a caminhada até o bar. O buffet de pequeno-almoço foi excelente.
10,0 Excelente
Prós: No geral, a localização foi excelente, perto de clubes noturnos. As piscinas eram incríveis, para não mencionar a equipe que foi maravilhosa. A praia era limpa e de fácil acesso, as piscinas eram bem mantidas e limpas. O quarto era limpo, o WIFI funcionou no meu quarto, mas o sinal era melhor na recepção.
Contras: Sem informações sobre os três restaurantes no local, nenhum menu nem sequer uma menção. O frigobar no quarto era bom, mas caro.
8,3 Excelente
Prós: A praia é muito bonita e o mar sem ondas, não havia sargaço. De todas as praias que conheci em Cancun, com certeza é a praia mais bonita devido aos corais. O hotel disponibiliza caiaque e stand up paddle de graça e jet ski pago a parte. Nos andares tem frutas a disposição, tem um spa muito bom e uma academia boa também. Os restaurantes do hotel são caros e bons, em volta do hotel tem opções muito baratas e boas também (tem um starbucks do lado onde por 1 dólar você toma café da manhã).O quarto é como nas fotos, muito espaçoso, cama boa e varanda com vista de tirar o fôlego. A localização é um ponto alto também pois fica bem no meio do “centrinho” da zona hoteleira, onde ficam as baladas e bares famosos como Coco Bongo, The City, Señor Frogs, Hard Rock, etc. Funcionários muito educados e dispostos a ajudar.
Contras: No dia que chegamos tivemos um problema com o pagamento do depósito, o recepcionista César não nos deu muitas opções e por não falar inglês bem tivemos dificuldades em entender o que estava acontecendo. Logo em seguida fomos atendidos pelo recepcionista Alberto que nos ajudou muito e explicou melhor qual era o problema (obrigada Alberto!).Além disso, tivemos dificuldades em entender o que estava incluso ou não. Quando chegamos disseram que a água nacional e nespresso estavam inclusos no quarto, mas no dia seguinte recebemos uma cobrança dos mesmos. Ligamos na recepção, pediram desculpas e retiraram a cobrança na mesma hora.
10,0 Excelente
Prós: Serviço, serviço, serviço!! Profissionalismo, atendimento excelente!
10,0 Excelente
Prós: Bom dia, ficamos apenas 3 dias no hotel, e para nossa ótima surpresa recebemos um upgrade do quarto, nos deram um que só a sacada tinha uns 50 m², banheiro enorme, colchão muito confortável, o quarto era sensacional com uma vista muita linda, funcionários muito atenciosos, com estacionamento e manobrista para estacionar nosso carro alugado, as piscinas também muito boas, e a localização então nem se fala, fomos andando na cocobongo, recomendo!
10,0 Excelente
Prós: A localização do hotel é perfeita, fica bem perto das boates e de barzinhos, que dá para ir a pé. Tem um bom mercado ao lado, onde se pode comprar amenidades, já que nem o café da manhã é incluído. O ponto forte do hotel é uma equipe muito qualificada, bem treinada e educada, que se supera para atender da melhor forma os clientes. Realmente impressionante a atenção e dedicação de todos da equipe. Meu agradecimento especial ao Vitor, que nos recepcionou e nos atendeu em cada demanda. Quartos e banheiros muito limpos. Surpresas diárias. Super recomendo, e voltaria com certeza!
Contras: O preço do café da manhã.. Achei bem puxado para quem vai com a família passar uma semana inteira.
8,8 Excelente
Prós: Café da manhã muito bom, equipe super educada e atenciosa. Já é a segunda vez que me hospedo no Fiesta Grand Coral. Adoro tudo no hotel.
Contras: Achei o quarto um pouco úmido e dá para ouvir qualquer barulho do quarto ao lado..
9,2 Excelente
Prós: Acomodações excelentes.equipe super atenciosa. Pretendemos retornar.
Contras: Há um odor estranho e desagradável nos corredores que levam às acomodações.
9,6 Excelente
Prós: It was very clean
9,6 Excelente
Prós: the location, the view, the service.
Contras: the bed is pretty damp, and the air-conditioning can be upgraded
10,0 Excelente
Prós: This was my first time and definitely will return. The whole hotel is amazing, the room are very clean and the view is breathtaking. The Hotel staff are beyond the best people I ever met in my trips. When we got there we were welcomed by a very gentleman man called Edgar who showed us all the amenities. The location is great, very close to the nightlife and restaurants. We had a great time at the beach and the pool bar, with the great service from Bertelin, Roberto and the rest of the team.
Contras: The only thing I didn’t like that much, was the pool and bar that closes too soon. 7pm and 9pm.
8,0 Excelente
Prós: The beach do not get vawes and wind.
Contras: rooms are old furnished.
10,0 Excelente
Prós: View, beach, pool area
7,0 Bom
Prós: The best part by far is the La Joya restaurant, it has separate staff from the hotel and the service, food and restaurant experience with the mexican band is amazing. Also, Rosaria from room service and Oscar (waiter) deserve a mention for excellent service. The facilities are good - the Sauna and Spa is very relaxing, Business Centre is sufficient, Gym is as expected in a 5 star hotel.
Contras: The general manager should be fired from this place: So many stupid, very basic mistakes due to bad training and general incompetence. Just a few things: 1. I was told I wasn't able to use my debit card as a guarantee for room service (this is untrue in all hotels), but as a result I handed in my laundry and didn't see it for 3 days despite me calling more than once and asking where it was - turns out I had to go to reception and pay for it before it was delivered to my room, nobody tells you this. 2. I booked the dinner on the beach at 07.30pm - I have a 2 year old, we waited, and waited, I asked the person working by the bar where our waiter was, they said they would find them, we waited a bit more... 45 minutes later, my son was soaking from the sea and covered in sand, and I was complaining to concierge only to be told that it was our fault because we had to check in with another restaurant that would then take us to the beach hut where we were waiting. Again, nobody told us at the beginning. 3. Every and I mean every waiter (except Oscar and the staff at La Joya who are amazing), expects a 15-20% tip for doing their standard job, not going out of their way to be nice or doing something special but just bringing one coffee at breakfast and you really feel that, as if you genuinely are being a dick for giving 10% tip for people doing their job and by far not very well. 4. Room cleaning at 09.30pm with a 2 year old.... that is basic common sense, no thank you, please come earlier. 5. Our conversation with room service: "Sir, please could someone bring the tea, I ordered tea with lemon and honey and the sandwich, we have the sandwich, the honey and the lemon but nobody brought the tea." Reply: " No, Sir, definitely nobody ordered tea, there was no tea but if you want we can order tea now... " 6. There was more every day but I am forgetting.
Hyatt Ziva Cancun - Cancún - Quarto
2
9,1 Excelente (6 049 avaliações)
540 €+
Avaliações
10,0 Excelente
Prós: A equipe, estabelecimento, serviços e paisagem são surpreendentes
10,0 Excelente
Prós: the staff, the room, the resturants, the beaces and pool - al was above perfection!
Contras: They have a Dolphine pool with real and live dolphins. I don't think that animals such as dolphins and whales should be captive, it is a large pool but smaller than they need. If I had known it from the start I am not sure I would of booked. Everything else is amazing!
10,0 Excelente
Prós: Very modern sleek style,centrally located to everything.
Contras: Food was ok nothing special,desserts were all the same.some kind of gelatin fluff stuff. Just different colors or shapes.Im big on dessert and even at pastels sweet shop I tried everything and nothing was good.donuts were stale,very disappointed.They need to have cheesecake,chocolate cake the American staples in sweets.Desserts looked amazing but the taste was blah.
6,0 Bom
Prós: Room and view were beautiful. The restaurant staff we met and the bar staff were excellent.
Contras: The hotel staff were non-existent. We never had anyone in to clean the room or give us new towels/coffee in spite of the fact we were out of the room all day. When we called room service they would not bring us hot coffee and did not tell us where we could get it at 6:00a in the morning - stating that they were still serving dinner. The lobby staff were slightly clueless and were never able to change money for us.
8,3 Excelente
Prós: the breakfast and the best coffee in cancun
Contras: the room wasn't clean as well. there is not enough spots or beds near the pools
9,6 Excelente
Prós: The food was very average. It was difficult finding a meal we liked. Could of done without the dolphins. Like I'm no hippie tree hugger but seeing dolphins have to pull around fat tourists is a little much. Honestly if they weren't there then it would not detract from the resort so why Hyatt feel it's necessary to have them is beyond me.
Contras: Love the location it's so easy to walk to the night club area. The beach is beautiful but narrow. The rooms are spacious and the resort is lovely. The staff are very friendly and Roberto from the concierge was amazing when we had to sort our an issue with our external tour. There's heaps of activities on and its got a very family vibe.
9,2 Excelente
Prós: The location, the construction of the resort, the dolphins, the cleanliness of the rooms, somehow the facilities.
Contras: The wines offered in some restaurants are not included in the all inclusive package, the drinks from the minibar are not international brands, some resort employees do not understand English so well, but this is not necessarily an impediment , other it is, some problems with food and their freshness.
10,0 Excelente
Prós: A quantidade de restaurantes é muito boa dando várias opções de comida.
Contras: A cerveja pode ser mais gelada, não foram em todos os bares, mas em alguns a cerveja poderia estar mais gelada.
10,0 Excelente
Prós: I love the location of this resort. It's a big resort with all the amenities of a big resort but somehow has a small resort feel.
Contras: There could be better lighting in the bathroom and the food is just not anything I'd ever rave about. I realize that when you stay at a large resort it's hard for them to be able to serve great food because of the large number of guests.
8,8 Excelente
Prós: Localização
Contras: Limpeza
10,0 Excelente
Prós: Amazing staff service
Contras: Food.
7,5 Bom
Prós: It’s got great views and the pool area is super nice. The breakfast is good, and the location of the hotel is close to the main attractions bars and other nice places of the Cancun hotel zone.
Contras: The restaurants despite having a lot of variety lack taste and waiters are overloaded so orders and drinks can take time. Our room wasn’t properly checked when we got there and had at least 10 flaws including tv not working, drainage smell in the bathroom, balcony door lock not working, lights out, etc. System down when checking out so problems having our deposit back. In general We felt the staffs attitude wasn’t always the best.
6,0 Bom
Prós: The "buffet" restaurant El Mercado was surprisingly amazing. Not like a traditional buffet - there were stations catering to all food types with "made to order" items as well. Breakfast, lunch and dinner were all great. Kids loved having the option to choose their own items! The nightly entertainment on the main staircase was also surprisingly good - both my kids (ages 6 & 4) loved it.
Contras: The candy store looks amazing but does not taste great (however, the kids didn't care/notice). Also, the service was *horrible*. We were lucky to get anyone's attention at the pool each day. Once we finally had someone wander by and we tipped, then we got better service. DEFINITELY tip big and right away if you want attentive waiters outside. We were disappointed you had to get your own food if you wanted to eat by the pool. The wait for the "food truck" was long so try to get there right when it opens or when the line dies down.
Riu Cancun - Cancún - Edifício
3
8,8 Excelente (5 568 avaliações)
244 €+
Visão geral Avaliações
O hotel Riu Cancun permite aos hóspedes passar umas férias sem limites, sem preocupações, e com tempo para relaxar. Este hotel de luxo está situado a 10 minutos a pé da praia, na zona de hotéis de Cancun. Há uma pletora de bares e restaurantes, bem como um centro comercial nas imediações. O centro de Cancun, que fica a 1 km de distância, é facilmente acessível de transportes públicos, cuja paragem se encontra em frente ao hotel. O aeroporto internacional encontra-se a cerca de 20 km.
9,0 Excelente
Prós: The many pools and location of the resort
Contras: It didnt offer room service, and really didnt have a place to get activity stuff.
9,0 Excelente
Prós: Location and variety
Contras: Would be nice if there were more English speaking staff, hard to communicate not knowing Spanish.
10,0 Excelente
Prós: Staff were very friendly, they go out of their way to make you happy! Resort was very clean. Hotel was sold out during my stay and it was easy to find lounge chairs on both the beach and pool areas as long as you got there before 10am.
Contras: Food was okay, nothing great.
10,0 Excelente
Prós: Great service, staff is on too if their game and trained well. Amenities were great and a lot of different food and drink options available. Cleanliness was top notch.
Contras: Pool hours are only until 7pm, which was a huge bummer. Pool is a main attraction and they should extend the hours till 10pm. Daily Stage performance at LA Fiesta should be made more creative. People were not really enjoying it, and neither did I.
10,0 Excelente
Prós: Location view shows food
Contras: Did not like the bedding... I hated the blankets and sheets ... would prefer all Cotten and duvets hotel style linens ...
8,0 Excelente
Prós: Balcony with ocean view
Contras: the pools closed at 7:00 pm
9,0 Excelente
Prós: Great location... close to bars and shops Friendly staff
Contras: More entertainment at night for guests
10,0 Excelente
Prós: As expected, brilliant
4,0 Razoável
Prós: The staff!! They were outstanding!
Contras: How early the pools close. The temp of the pools was too warm. The lack of beer choices.
10,0 Excelente
Prós: location
Contras: Food selection in the buffet does not change daily. The hotel could consider changing their towels to a softer brand.
10,0 Excelente
Prós: The location . The pools and the staff was friendly.
Contras: The pools close too early at 7 pm. The room smelled like sewer. The water stunk. The water in the room stunk. Our clothes and suitcases smelled like it when we got back. The food wasnt as good as it used to be. We were there 15 years ago. Not the same
9,0 Excelente
Prós: The outstanding, friendly staff and the location.
Contras: The shower design - created a flood in the bathroom each time. The loudness and over drinking of some of patrons. People yelling at 4am up and down the halls.
Krystal Cancun - Cancún - Quarto
4
7,8 Bom (6 827 avaliações)
154 €+
Visão geral Avaliações
Com uma estadia Krystal Cancun em Cancún (Zona Hotelera), ficará a 5 minutos de carro de Interactive Aquarium Cancún e de Centro Comercial La Isla. As principais comodidades incluem um business center, jornais grátis no lobby e um serviço de limpeza a seco. Esta estância tem 5 salas de reuniões, para organizar os seus eventos. Há estacionamento com motorista grátis no local.
8,0 Excelente
Contras: Toalhas não passa por vezes
10,0 Excelente
Prós: Localização, Localização, localização! Amei o Waterfront, a vista, o serviço. Hugo, nosso barman foi amigável e fez o mais saboroso mojito! Eu recomendaria para Krystal fam & amigos. Polegares para cima !!!!
10,0 Excelente
Contras: Ruído de clubes
4,0 Razoável
Prós: De frente para a praia, era lindo. Pessoal da limpeza era trabalhador e gentil.
Contras: Tive que trocar de quarto por causa de um problema com o wifi. Não ajudaram. Chuveiro estava quebrado. Paredes muito finas.
9,4 Excelente
Prós: A vista era INCRÍVEL! A equipe era muito agradável, bem e não tivemos problemas ao solicitar um novo quarto.
Contras: O barulho devido à boate ao lado, mas nossa visita foi durante as férias da primavera, então pode ser mais barulhento nessa época.
2,0 Medíocre
Prós: Nada de uma verdadeira lixeira
Contras: Tudo. Explodem esta lixeira ASAP
8,3 Excelente
Prós: Location
Contras: Bathroom needs to be updated.
7,1 Bom
Prós: The Area of the pool and beach
Contras: The bedroom they gave the bathroom overall it was not in good conditions, the fridge didn't work we asked for them to go and repair it and they never came
10,0 Excelente
Prós: Localização.
Contras: Nada a reclamar.
7,5 Bom
Contras: In the first night we got to the hotel, there was no hot water in the shower. We notice the staff and no solution was offered nor any kind of refund. The problem wasn’t solved until 2 am and we had to shower with really cold water.
7,1 Bom
Prós: O hotel fica muito bem localizado, próximo às principais atrações de Cancún, além de ter ao fundo uma praia muito agradável. Positivo termos tido a oportunidade de, apesar de liberar o quarto as 12h, permanecermos nas dependência do hotel, com acesso aos servicos e a um quarto agendado para banho e troca de roupa, antes de ir para o aeroporto.
Contras: Parte dos funcionários mal preparados para receber os hóspedes, demonstrando irritabilidade. Logo na chegada, mesmo fazendo o check in as 12h (depois de quase 24h de viagem), somente tivemos acesso ao quarto as 15h (horário previsto para o check in), apenas pq tivemos que reclamar q não aguardaríamos além do horário previsto (já que n eles também não anteciparam a entrega das chaves). Em razão de termos dividido a viagem em duas etapas, ficamos em dois quartos distintos, um deles sem o serviço all inclusive. Ambos os quartos tinham goteiras no banheiro e instalações antiquadas, demonstrando mal funcionamento. Uma das portas estava travando o ferrolho. Não havia toalha para o piso do banheiro (que alagava em razão da porta ser parcial) e fomos ignorados pela housekeeping ao solicitar. O café da manhã é muito limitado em termos de cardápio e tivemos a má sorte de não ter sido servido a partir das 6:30h, conforme informações da recepção. Ao menos conseguimos comer algo rápido sem perder o passeio (agendado para às 7h). O serviço all inclusive deveria se chamar almost inclusive, já q as bebidas, além de baixa qualidade (whisky passport - deve ser pra vc voltar pra casa) têm horários muito restritos (inicia somente as 11h, então, esqueça a bebida no dia do check out). A restrição vale para as comidas (exceto o café da manhã). O almoço só é servido às 12:15 (após o check out). O serviço de comida japonesa é péssimo. Os peixes não são frescos e o cardápio e limitadíssimo (não tem sequer sashimi). Em baixa temporada as atividades de lazer do hotel ficam comprometidas, sendo excluídas algumas q tivemos interesse. O jantar precisa ser agendado, ainda que o restaurante estivesse totalmente vazio. Os funcionários do restaurante italiano não tem o menor trato para lidarem com pessoas. O vinho e de baixa qualidade e servido quente. Os vinhos de melhor qualidade estão fora do all inclusive. A comida não é diferente..
9,0 Excelente
Prós: Do quarto, da cama, da vista para o mar, piscina excelente, possível beber na piscina, sem frescuras. Praia maravilhosa em frente ao hotel
Contras: Um pouco de demora dos garçons ao servir na praia e Piscina, mas nada que tenha prejudicado
9,2 Excelente
Prós: A vista, principalmente quando o quarto é nos andares mais altos, é fantástica.
Contras: Baixei a nota no conforto pois o meu quarto ficava no prédio em que se pega um longo corredor para chegar e nesse corredor não havia ar-condicionado e o calor era infernal. Como não contratei all inclusive, não gostei da cobrança do café da manhã ser no ato e pagamento apenas com cartão de crédito.
10,0 Excelente
Prós: Tudo estava ótimo..
Contras: ..
8,3 Excelente
Prós: Great location and great view . Good beach facilities.
Contras: We couldn’t check in earlier than 15:00. Our initial room was not ready they gave us first one room then we asked to change it and the room was with double beds , so we had to change room again the next day.
8,0 Excelente
Prós: Quarto muito bom com vista espetacular
Contras: Hotel não tem business center
10,0 Excelente
Prós: Close to all bars and activities
Contras: Toilet was broken
8,3 Excelente
Prós: Localização do hotel, quarto espaçoso confortável e com uma vista maravilhosa da praia, do café da manhã no Restaurante Velas ,da piscina, da praia em frente, Starbucks no hotel (!).... brinde de boas-vindas ofertado, coisa rara! Recomendo este hotel!
Contras: i) Check in MUITO demorado; ii) funcionária que vende os passeios é esnobe e tem um inglês horrível; iii) Funcionários x propina.