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Good food , pool was ok although the sun loungers have seen better days . Decent enough room with air con
The picture of the poolside loungers must be very old . Shower was poor
The neighborhood isn’t safe and I almost got robbed around 9 pm. The staff are helpless and I barely receive any information about the tours and activities.
There is NO hot water and WIFI at the room. Only at the recipient!!! So every time I want to use WiFi I have to go to the reception. The towels and the bed sheet aren’t clean and I asked to change them. Finally, the last day, the receptionist came inside my room without permission!! He told me I have to go out now!!! I told him it’s 12 pm right now, give me 10 mins. I went to the reception at 12:20 pm and he wanted to charge me late fee!!! I said no and he locked the entrance door and call the police on me. 30 mins later, desperately he let me go without charge. DO MOT BOOK
Located at 10 minutes' walk from the main intersection, in a safe back street, with lots of parking spaces. Traditional architectoral style. Internet was good.
Hardly warm wáter from the shower.
Ok value for money, the bathroom was spacious and the shower nice and hot. Nice big room too. I really appreciated the guard, he took care of me when a group of guys were harassing me a little bit and carried my luggage. It's also a quiet hotel.
Rooms weren't very clean and the check-in was chaotic and slow. Restaurant understaffed and super average. Worst is the location though, dangerous area. And the swimming pool is empty!! So that was a big disappointment in the hotness of Cancun. Wouldn't stay again.
Com uma estadia Hotel Hacienda de Castilla, ficará numa localização central em Cancún, a 10 minutos de carro de Mercado 28 e de Casino Dubai Palace. As principais comodidades incluem registo de entrada rápido, registo de saída rápido e jornais grátis no lobby. O hotel disponibiliza transporte de/para o aeroporto (disponível 24 horas) mediante uma sobretaxa.
baseado em 120 avaliações
As condições variam de acordo com o tipo de quarto e o fornecedor.
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