hotéis em Florença

Prós: The hotel had a lot of character, the location was fantastic (less than 10mins walk to all of the major sights), and there were a lot of good drinks places to eat very close by.

Contras: I wasn’t able to control the air conditioning myself and didn’t sleep well because the room was far too hot (25 degrees Celsius all through the night). Staff turned the heating off but it didn’t make a difference - it may have been due to the time of year.

Prós: Simpatia dos funcionários!

Prós: Everything was perfect , I like the stay with very good service from all the staff from the front desk till the cleaning of room and the delicious breakfast and the location that nearby to the bus station, walk cross , markets and city center . There is also one worker his name Aman he work at morning in the breakfast lounge I really liked his good handling , good service . And honestly all the staff are smiley and friendly that what make us feel like at home . I recommend

Prós: Tudo no geral correspondeu e superou as expectativas. Atenderam ao meu pedido de fazer uma pequena surpresa no dia de aniversário do meu namorado. Funcionários muito simpáticos e atenciosos. Serviço excelente!

Prós: Funcionários extremamente atenciosos. Café da manhã muito bom e com ótimas opções para quem necessita de dieta sem glúten.

Contras: Luminosidade do quarto e sistema de climatização. Quarto ficava muito frio durante a madrugada.

Prós: Os funcionários são super gentis e atenciosos. O café é fantástico, a limpeza muito boa e a localização é ótima também.

Contras: O quarto era pequeno demais comparado ao que vi nas fotos. O jato do chuveiro do nosso quarto ia para a parede, ele não regulava. Eu não consegui tomar banho direito, precisei usar um copo.

Prós: Gostei do hotel, do conforto, da equipe, da localização e do café da manhã.

Contras: travesseiro

Prós: WOW the staff are absolutely amazing. They could not have helped us more. I have been traveling Europe for the past six weeks and this hotel has by far been the best

Contras: There was absolutely nothing not to like

Prós: Everything

Contras: Nothing

Prós: Staff were very helpful, hotel was in a local area but was close enough to station and all major tourist sights. We were in Florence in the middle of Italy going into lockdown due to Coronavirus, which was quite bizarre. We were worried about getting back to the UK, but apart from that it was a privilege to see Florence without many other tourists.

Contras: Decor was not to my taste

Prós: Loved our stay and everything about this hotel.. from the exceptional service to the exquisite decor. The location was perfect, just a short walk away from the main landmarks. We had the comfiest bed and fully enjoyed the breakfast. 100% recommend Room Mate Luca.

Contras: There was nothing we didn't like!

Prós: Location of the hotel, staff and room.

Contras: N/A

Prós: The location is excellent. It's close to almost all the famous places such the Uffizi, Palazzo Strozzi, Palazzo de Medici, Pitti Palace, Ponte Vecchio, the Duomo and La Galleria de Accademia (Michaelangelo's David).

Prós: cleanliness and shower. Bes tshower ever.

Contras: The bed was extremely unconrtable, I have suffered back ache in the morning.

Prós: Staff were very welcoming.

Contras: I can't think of any bad points!!!

Prós: Funcionários bastante atenciosos e simpáticos. o café da manhã não é sensacional mas tem boas opções e atende perfeitamente.

Contras: POr ser no centro histórico, é um pouco dificil para chegar de carro, no entanto o Hotel oferece um excelente serviço de estacionamento "leva e traz", um pouco caro, mas muito conveniente.

Prós: da limpeza diária do quarto, nomeadamente, mudança de toalhas e lençóis e da tranquilidade do hotel

Contras: área de recepção pobre e pequeno-almoço com serviço limitado, em particular quando se concentram um maior nº de pessoas

Prós: Beautiful hotel in a convenient location, very polite and helpful staff & an amazing breakfast to start your day! :)

Prós: Super frienly staff!

Contras: Some noise from another room.

Prós: Bem localizado e confortável. Instalações amplas, limpas e bem conservadas. Ambiente agradável.

Contras: O cofre do quarto não foi consertado depois da solicitação. Ficamos um dia inteiro, feriado de segunda feira de Páscoa, sem a internet por problemas técnicos.

Prós: só gostei do porteiro. Gerente sem nenhuma flexibilidade, recepção sem amabilidade, não tem nenhum serviço de quarto para sequer um chá e não pretendo voltar. Quartos com muito barulho - fica em uma avenida com grande tráfico de onibus.

Contras: acima respondido

Prós: cafe da manha

Contras:

Prós: o Hotel está bem localizado, e apesar de próximo da estação de comboios, localiza-se numa zona residencial atractiva e pouco barulhenta. O hotel foi sujeito a remodelação, os quartos são amplos e confortáveis e a casa de banho é funcional. Boa opção preço/qualidade

Contras:

Prós: antique hotel

Contras: the smell of truffle at the entrance

Prós: Excellent service high quality hotel, really loved it and will definitely recommend and come again

Prós: O hotel é muito bom. Café da manhã excelente e a localização é perfeita

Prós: Location, rooms, breakfast

Prós: Warm welcome from Reception and Concierge Hotel design really lovely like museum. Rooms are very comfortable and clean Beds are comfortable Location perfect in centrum near all best shops and Historiker places October I will visit this hotel again with my family. Best regards David Pohl

Prós: Localizacao excepcional. Quartos muito amplos. Equipe extremamente gentil.

Contras: Não é um lugar para se visitar de carro. Café da manhã termina cedo, 10:00hs.

Prós: Staff muito prestável e simpático. Fazem tudo para satisfazer o Cliente. Hotel muito bem arranjado e bem no centro de Florença.

Contras: Quartos superiores demasiado pequenos.

Prós: Fantastic location right in the middle of the city. They set the tone by welcoming us with a glass of prosecco, staff were brilliant and went through a map of places to visit. Our room was tidied three times per day The guys in the bar were great and happy to have a chat and help with learning some Italian!

Contras: The shower in the bath wasn't perfect, but sure they would have rectified had we found time to report

Prós: The location was good

Contras: We had to check out earlier than we should because all the flights to my country was suspended because of the coronavirus. We asked for a refund but they said they can’t do anything

Prós: Café da manhã muito bom e funcionários muito atenciosos !!!

Prós: Tudo , decoração maravilhosa , quartos grandes , limpeza , amei , vou voltar com certeza.

Contras: Chuveiro é fraco , poderia melhorar o colchao para ficar mil por cento !

Prós: We stayed in three hotels during our trip to Italy, and this was our favorite. Very centrally located, a short walk to all the museums, etc. The staff is extraordinarily helpful and sincerely friendly. The room was gorgeous, the breakfast the best we've experienced in a long time. We'd definitely stay here again if we returned to Florence.

Contras: A tad cold, even though it was in the 90s outside. Had to turn off the AC. That did the trick.

Prós: Its nearness to all the important sights of Pisa.

Contras: Not much.

Prós: design, room, location, breakfast and every thing. Also I got upgrade and a bigger room.

Contras: nothing

Prós: It is good located in sightseeing.

Prós: The amazingly friendly and helpful staff.

Contras: There was nothing to dislike

Prós: The breakfast was excellent!

Contras: The bathroom was poorly designed and getting out of the bathtub was downright dangerous! The bathtub was slippery and tall.

Prós: O quarto era muito confortável, o breakfast completo e muito saboroso, os funcionários foram educados e atenciosos.

Contras: O som da TV no banheiro é muito alto, mais alto do que no próprio quarto, mas no restante, tudo foi perfeito.

Prós: Excelente localização para quem queira conhecer demoradamente a cidade. Boa relação qualidade preço. Serviços e atenção dos funcionários, dentro dos parâmetros da qualidade do hotel. Pequeno almoço bom, embora pouco variado. óptimo Isolamento acústico dos quartos.

Contras: Duas questões: - Internet paga (€10,80/dia), quando a tendência internacional é a disponibilidade gratuita deste serviço; inexistência de uma selecção adequada dos canais de tv (ausência de um canal informativo em lingua alemã e a sempre esquecida rtp internacional)

Prós: Localização excelente, quartos confortáveis.

Contras: Internet paga. 18 euros por 24 horas e 5 horas antes do prazo estabelecido, deixou de funcionar.

Prós: A localizacao do hotel e fantastica. Fizemos tudo praticamente a pe, o que vale a pena para melhor conhecer a cidade.

Contras: O ar condicionado nao funcionou e tivemos que trocar de quarto para um um pouco menor, apesar de termos sido informados de que era da mesma categoria.

Prós: Adorei o hotel. O café da manhã exelente, a localização, a decoração de muito bom gosto.

Prós: Spacious room Helpful staff at check-in

Contras: Despite having a non-smoking room it stunk of old cigarette smoke Noise from surrounding factories etc was quite loud (beeping etc into the night)

Prós: Nothing

Contras: The air conditioning in the room did not work. The room was cramped and not as clean as I would like The pool was ice cold with no heat The tv in the room did not work The bar staff made my order incorrectly The front desk staff was not helpful

Prós: Near to airport but would need taxi service or own transport to get to the airport.

Contras: Flush system wasn’t working and room had smoke smell.

Prós: Muito bom para viagens a trabalho

Contras: Longe de lojas e atracoes

Prós: Gostei d a cama, bem confortável

Contras: Localização, longe do centro

Prós: Funcionária prestativa elucidou como chegar ao centro da cidade usando o nosso carro e o eléctrico (T2), ficando a viatura estacionado por um período de cerca de 11h pelo valor de 5€ no parque Guidoni e desse local seguimos de eléctrico T2 até mesmo ao centro (ultima paragem) por 1,5€ pessoa e percurso.

Contras: Localização muito afastada do centro da cidade e sem transportes nas proximidades. Quando chegamos um dos elevadores estava avariado (sexta-feira), depois o outro também se avariou, pelo que a solução era efectuar as subidas e descidas dos 7 andares a pé ou no elevador de carga que parava em todos os pisos. Esta situação manteve-se por toda a estadia (sexta, sábado, domingo). Não abona nada a favor do hotel.

Prós: Super clean and modern room with an excellent sofa and desk workspace and the AC worked amazing.

Prós: Extremely helpful staff. Helped coordinate taxis. Friendly, informative. Definitely plan to stay again.

Prós: Nothing

Contras: Bed hard, bed pillows, very dirty bathroom, old and dirty carpets, outlets does not work, can not charge phone, poor internet. Overall 0

Prós: Good facilities, fair price and nice staff. But please note that although it is an "Airport" hotel, the hotel does not provide a shuttle to/from the airport. It is located 30-min walking from the airport (and not a pleasant walk), so you must take a taxi.

Prós: Easy to get a bus to. Walking distance to a great family run restaurant.

Contras: Make sure you get an accurate price to the airport for a taxi. One would think that it’s a set fare as the airport and the hotel never move. I was expected to pay early morning and Sunday surcharges on top of the €20 quoted price.

Prós: Hotel was fine--close to airport

Contras: Even with the hotel being close to the airport, it had no airport shuttle. The cab fare to the hotel was 17 euro and return was 35 euro. The cab fares was as much as the hotel room. This hotel was maybe 11/2 miles from the airport a 5 min. ride. RIP-OFF.

Prós: modern hotel with good restaraunt and bar and reception.close to motorway

Contras: uncomfortable beds,stained carpets,not much free car spaces...

Contras: Euro 8+ to park overnight - a silly gouge

Prós: The housekeeping staffs clean up our room every day.

Contras: It is difficult to make a reservation of shuttle bus from the hotel to the airport.

Prós: Near airport. Shuttle service into city and airport

Contras: the curtness of the front desk staff and the slow service in the dining room.

Prós: Close to airport

Contras: Airport shuttle not convenient

Prós: Apesar de ficar longe do contro de Firenzi, o hotel disponibiliza para os hospedes suttle para o centro da cidade, com várias partidas e voltas durante o dia, gratuitamente.

Contras: Café da manha desordenado, com várias excursoes, muitos hospedes e consequentemente um serviço que deixa a desejar. Faltava comida em alguns momentos.

Prós: Apenas da relação custo/beneficio

Contras: Do fraco café da manhã, do ar condicionado que não refrigerava, o atendimento do staff que poderia ser melhor e a Internet Wi-Fi que também não estava disponivel, conforme anunciado no site

Prós: Amenidades oferecidas e proximidade ao aeroporto

Contras: Antecipar o horário de café da manhã, inicia-se as 6:00 , porém nosso vôo partia antes deste horário o que nos deixou sem opção de café da manhã.

Prós: Quarto amplo e muito agradável.

Prós: nothing

Contras: restaurant closed because of big event? shoud b open from 06.00-24.00

Prós: Convenience

Contras:

Prós: Only there one night. Had a good dinner at the restaurant.

Contras:

Prós: Nós gostamos do fácil acesso para a rodovia e o aeroporto.

Prós: a equipe da recepção foi arrogante e não ajudou em nada

Contras: Localização e o empregado hostil e arrogante

Prós: Comfortable rooms and whirlpool was excellent for kids

Contras: Less options for dining. The main restaurant was closed.

Prós: The friendliness of the staff.

Prós: Cama confortável, banheiro lindo e grande, quentinho e bem limpo. Tem estacionamento amplo.

Prós: Acústica muito boa, bem como roupa de cama e toalhas.

Contras: Foi um dos Hilton’s mais simplórios que já fiquei, com relação à sofisticação e qualidade do banheiro (chuveiro junto de banheira é coisa de Day’s inn). Localização achei ruim...

Contras: Breakfast not complimentary

Prós: Conjunto

Contras: Distância ao centro

Prós: Comida ótima ,hall de entrada ótimo ,

Contras: A limpeza que se faz é superficial nos quartos eu acho que deveria tirar as sugerias e trocar algum itens que envelhece mais rápidos que outros ..

Prós: Pool, breakfast, parking space

Contras: Location

Prós: Location is excellent, staff friendly and ample parking space

Contras: Room bar was empty and glass shower door didn't lock

Prós: The facilities were very good and the staff very helpful. Also the shuttle bus to Florence center proved invaluable.

Contras: There resturant menu was a little limited, but the staff were very accomadating and helpful when it came to making small changes to the menu.

Prós: Breakfast was very good. Comfortable beds.

Contras: The room wasn't clean. The bathtub seemed like was never cleaned, and the windows too. For a Hilton should have been much better.

Prós: They helped me as I am a Hilton honors member, when I was without a place to stay in Florence due to another hotel's unprofessional behavior.

Contras: Location

Prós: Great Hotel just outside of town, a great solution to visit Firenze. Excelent rooms and breakfast. Will return

Contras:

Prós: The hotel is a good place to have both stay and business meeting at the same place.

Prós: Conveniently located close to highway exit. Crowded inside free parking, but also available outside the hotel gate. Comfortable room.

Contras: Ok if travelling by car, not close to the city center... humidity stains in the bathroom.

Prós: The competence and friendliness of the front office staff which includes the bellmen, in short, the ease of being checked in/out..

Contras: The prices in the dining room were a little steep.

Prós: Gostei da cama, muito confortável, dos lençóis e do tamanho do quarto.

Contras: Não gostei da localização, muito longe e de ter que pagar para usar a piscina.

Prós: Conforto

Contras: Wi fi pago

Prós: We loved the Hydromassage pool with the waterfall! It was the best part of the hotel. We booked an executive room and had access to the 15th floor's Club facility where we enjoyed breakfast and "happy hour"cocktails and hors d'oeuvres. The bed was comfortable and the bathroom was state-of-the-art. We would definately stay there again.

Contras: We left the window open for ventilation while we went to dinner and the room was filled with mosquitoes when we returned. We were both badly bitten. The next night we had the front desk turn the a/c lower so we could leave the window shut.

Prós: Hotel confortavel, com atendimento excelente. serviço de transfer otimo!

Prós: The design of the hotel and the comfort and quality of the Hilton chain creates an atmosphere where people feel at home.

Prós: Gostei da relação preço/qualidade do hotel atendendo a que em altura de eventos os hotéis em florença têm preços exorbitantes

Contras: Penso que para ultrapassar melhor a desvantagem que é a localização do hotel, o serviço de autocarro poderia ser mais eficiente.

Prós: Conforto

Contras: Distancia do centro. Preço do spa

Prós: hotel localizado fora do centro , mas tem serviço de shuttle q funciona muito bem. Limpeza do quarto deixa a desejar, não trocam roupa de cama conforme anunciado e não lavam a louça.

Contras: pediamos talheres p/ lanchar no quarto e se trouxessem no quarto cobrariam 7 euros! buscando pessoal/ no bar era gratuito! falta alça de apoio na banheira p/ o chuveiro

Prós: Equipe boa Limpo Cozinha Perto de ônibus

Contras: Os travesseiros eram planos e duros As camas de molas pareciam velhas As janelas não tinham telas e deixavam os mosquitos entrarem.

Prós: Atendimento, tem um funcionário que fala português, pois ele morou no Brasil, super gente boa!!!

Prós: instalações modernas, equipe atenciosa, boa localização

Prós: Clean, cosy, ready to use room. Room was sir conditioned very well, it was cool inside while outside temperature was really high.

Contras: We did not have full access to the kitchen in the room. Also gates were not opening at night, so we had to go around a whole block.

Contras: O aquecedor de um dos quartos estava com problemas, no período da noite a recepção dispõe de uma funcionária somente, o que faz com que espere muito tempo pra fazer o check in

Prós: Quarto excelente, confortável e imenso. Amamos muito nossa estadia!

Contras: Nada a declarar!

Prós: The balcony had a nice view of the unique european housing neighborhoods and was located close to a tram station and big supermarket which was very convenient. The staff at the reception desk were all very helpful and friendly :) Rooms were quite nice too!

Contras: We did not have access to the kitchen which was locked and were asked to pay an additional 10 euros if we wanted to use the kitchen and also we payed extra to use the parking space. That was the only downside, we enjoyed our stay.

Prós: Tudo muito próximo do centro e na frente tem 1 parada de trem fast food prox

Prós: Ótima acomodação e custo benefício.

Prós: Quarto bom no geral, com cozinha, utensílios entre outros. Cama bem grande e quarto sem barulho.

Contras: Chuveiro fica variando a temperatura, uma hora muito quente, uma hora muito frio. Apesar de ter fotos de estacionamento privativo no local, precisei pagar 12 euros para deixar meu carro no estacionamento.

Prós: A localização perfeita e o staff bem preciso e profissional.

Prós: Location was excellent and the service was extremely friendly.

Contras: Wifi was a little slow and the pillows were a little old but still fairly comfortable

Prós: Excellent location, very pleasant staff.

Contras: Bathroom a little old fashioned

Prós: Limpeza do quarto, toalhas sempre limpas, tv e segurança.

Contras: Internet muito lenta.

Prós: Modern well appointed appartments with great fittings and layout. Helpful staff and very comfortable overall

Prós: The staff very friendly and helpfull

Contras: furniture could be updated, the room smell like smoked but nothing mayor

Prós: The staff was very friendly and helpful. We stayed in a studio which was very convenient and good equiped. The hotel hat a good connection to the city center and there were also many location around the hotel, to do grocery shopping or eating (best pizza I have so far had, just around the corner, "da tito's).The only thing that one could complain about is that the main street can be noisy (but then we were always so worn out from sightseeing, that we never minded). And since the rooms have a tiled floor, you can hear the nighbours (sometimes), when they move chairs around. But it never bothered us and we were extremely comfortable.

Prós: nice staff

Contras: No second key for the door, because you need it also to go to the garage.

Prós: Just stayed one night but it was very comfortable and the staff were very helpful and accommodating. I like the wifi and internet perks. Beds were very comfortable and it would be a great value if stayed longer because of the kitchen and all the extras.

Contras: It was all good

Prós: Hotel novo, quarto grande, com varanda e cozinha. Sempre muito limpo.

Contras: É necessário utilizar ônibus para chegar ao centro da cidade (15-20min, aprox) ou taxi (cerca de 12 euros).

Prós: O conforto, a limpeza, a funcionalidade, as instalações novas do apartamento, bem como a simpatia dos funcionários. Apesar de não estar muito perto do centro histórico, é de fácil acesso a ele, bem como às saídas da cidade.

Contras: Com mais uma casa de banho de serviço no apartamento capaz de acolher 6 pessoas, seria o apartemento ideal.

Prós: Acomodações modernas, confortaveis e amplas.

Prós: Moderno, apartamento bonito e espaçoso, confortável. Ar condicionado eficaz.

Prós: Flat novo, limpo, bem equipado, bom atendimento. Só falta ter café da manhã.

Contras:

Prós: As acomodações são otimas.

Contras:

Prós: Excelente localização, silencioso, limpo, excelente equipe, café da manhã muito bom

Contras: O café do café da manhã

Contras: As camas eram extremamente duras.

Prós: É perto da estação de trem e do centro da cidade. Os funcionários são profissionais e os quartos são limpos. Foram utilizados dois quartos. Hotel muito agradável.

Contras: Nenhum

Prós: Clean, original and comfortable

Contras: Great service

Prós: Location & kindness of staff

Contras: Difficult to open the door of room

Prós: Best view of the duomo from roof-top garden

Prós: Great location near the train station but only a stones throw from the centre. Spacious rooms and old style decor. Lovely bar area and rooftop bar.

Contras: I booked a superior room that was advertised having a balcony but there was no balcony. So I paid for nothing really as I was alone so didn’t need the space that the superior room gave, I just booked it for the balcony. Also it was opposite the elevator so very noisy, I felt that I paid extra for no reason in the end.

Prós: The classic style. Old but still working (like myself). The bar was very nice and the barmen were 6 stars!!! Professional, that is they are nice, you learn with their expertise, they talk with you but never bother you.

Contras: At reception, they were very nice but not very efficient. They allways advised the same restaurants which I didn't like. There must be some good restaurants in Florence but in 4 days I had no luck. Contrary to what I was told, there is a flat rate from Florence to the airport.

Prós: Wonderful hotel with excellent staff in a superb location. Nothing to complain about, everything was lovely and check-in and check-out were smooth and painless. Loved our stay here.

Contras: Nothing!

Prós: Dá atenção, da segurança, do conforto, da decoraçao

Prós: Localização do hotel proximo ao Centro e lojas.

Contras: Hotel antigo e reformado. Nao faz parte da Rede Baglioni .

Prós: A LOCALIZAÇÃO DO HOTEL E EXCELENTE !!

Contras: O ATENDIMENTO PELOS FUNCIONÁRIOS NO CAFE DA MANHA DEVE SER MELHORADO !!

Prós: Localização

Contras: Gerente na Recepção, Acomodação sem ar condicionado. Na reserva mencionava habitação com ar. So ligavam de dia . Desligavam a noite Ofereceram ventilador

Prós: Very nice room. Antique wood decor throughout the hotel. Very clean and posh. Breakfast was excellent. Location to train station very close. Made it easy to roll a suitcase. Next time in Florence I will stay here again. Nice view of the Duomo and Medici churches from the fifth floor eating breakfast.

Contras: The bed was a little to hard for me but it’s all in my preference.

Prós: Originality of the building preserved with good maintenance. Bathroom renovated with good sober taste. The top floor restaurant offers excellent view of the city

Contras: I cant think of anything worth mentioning here. The sofas in the ground lobby could use re-cushioning as they are sunk-in

Prós: The hotel is situated in a good shopping and sight-seeing district and is very beautiful.

Contras: The floors in the room were beautiful but very slippery.

Prós: I was t Baglioni Hotel for the Florence marathon. I have apprreciated everything, the location, distance to the train station and to the city center (Piazza del Duomo is only 5min walking). Breakfast, very good selection of food, is at the 5th floor with amazing view of the Duomo and Giotto campanile. Staff was gentle and helpul and let me use the room until 2pm (after the race) without charging the extra time (usual check out is 12). great stay, Thank you

Prós: Centrally located, easy to walk all over the downtown area. The employees were very friendly and helpful, and the view from the restaurant during breakfast was outstanding!

Prós: The hotel is right in front of the train station and in walking didtance of the shopping and sites. Staff very friendly and nice

Contras: The rooms are quite old and kind of a musty smell

Prós: Location and interior of the hotel lobby and rooms. Internet connection available (for a fee).

Contras: Room felt outdated - maybe as in all old 4/5-star hotels in Italy.

Prós: Limpeza do banheiro, muito limpas as instalações sanitárias.

Contras: Quando da ocasião da reserva, solicitamos travesseiros extras. e isto não foi providenciado. ficamos a primeira noite sem eles. quanto ao café da manhã era pobre e não tinha nenhum critério com o que pedíamos.

Prós: era um hotel muito bem localizado o que facilitava o acesso ao centro historico.

Contras: Sim o colchão da cama estava com um lado diferente do outro o que causava um grande desconforto

Prós: Hotel bem antigo, interior bonito. O restaurante no último andar tem uma vista muito bonita durante a noite, recomendo jantar por lá, a comida é muita boa.

Contras: Eles cobram 54 euros de estacionamento por dia! E se voce entrar e sair mais de uma vez ao dia mais 8 euros cada vez! Sabia que o estacionamento na Italia era caro, mas nunca pensei que fosse tão caro. Deve constar essa informação para os internautas.

Prós: localização

Contras: funcionarios mal educados estacionamento caríssimo (98 euros 1 dia e meio), instalações antigas, no conjunto hotel decadente.

Prós: Bem localizado

Contras: Só nos sentimos lezados, pois na época da estadia o hotel (no booking), estava mais barato, e tivemos que pagar pelo valor da reserva, que estav mais caro.

Prós: I have been travelling in Italy for 2 months and this hotel is the best. The position is perfect, the view sensational. Rooms comfy and spotlessly clean. Staff friendly and efficient and are smiling which is rare in customer service in Italy. The restaurant has a wonderful view of Florence, the ambiance and service from the staff are great. A very comfortable and ejoyable stay..10 from me

Contras:

Prós: O pequeno-almoço, a equipe. Confortável e não muito longe do centro da cidade

Prós: The staff were exceptional. We arrived just as the Italian authorities introduced Coronovirus Lockdown. The staff couldn't have been more helpful. Giovanni on reception went above and beyond to get us to our next destination, printed all our travel documents and made phone inquiries on our behalf. Francesca also made our short stay incredibly welcoming with her friendly smile every day. Our waitress, Alice, couldn't have been more attentive, providing us with complimentary snacks knowing local restaurants were closed. True Italian generous hospitality.

Prós: The staff was extremely helpful and accommodating! They helped us from the moment we stepped inside at 12am to the morning of our departure! I loved the building and big open rooms! Will certainly return!

Contras: Restaurant hours

Prós: Nice breakfast

Prós: Very spacious and quiet room. Excellent bed

Contras: Some corners of the room seemed to be in rough shape due to age.

Prós: Quarto, café da manhã, da localização!!

Contras: Gostei de tudo neste hotel.

Prós: The historical palace, very picturesque reception, and welcoming staff are good parts. The vintage / old / original furnishings make you feel that you are smelling what you should have from Florence. Not very close to city center but in a distance of an easy walk just right out of city jam. I will consider staying there again.

Contras: It is not a matter of cleaning, because the rooms are clean enough, but the rooms itself need renovation, especially the paint on the wall that makes the beautiful room seem dirty. This does not depend on the hotel, because it is Florence that does not allow you to park and it was well explained in the website. but for whom travels by car, hotel does not have a parking spot.

Prós: Rooms are clean and comfortable

Contras: We were moved to another hotel as they use the lack of guest to only open one hotel. They are supposedly strict about covid security cutting major cost on breakfast (no eggs, tomato, frozen fruits that are in bad shape) due to covid but staff is not using gloves and it would be much easier if you had a spoon and served yourself and much healthier. Ps this is the same in other NH in Italy as we stayed in Bologna as well. The swimming pool was closed. I believe the rate should be reflected in that sense. It’s sad as it’s a pleasant hotel and staff is very nice the policies in place are not showing an effort to reopen tourism positively but making guest feel you pay for losses of covid.

Prós: Breakfast was amazing such vast choice of food and all good quality and tasty staff very friendly and helpful. Receptionist spent time showing us where best tourist sites were to visit and restaurant recommendations. Could walk to all landmarks but was at furthest end of the main centre so feet tired at end of day. Has shop bars and restaurants close by if you dont stay in hotel.

Contras: No kettle in room so couldnt make a hot drink

Prós: Great service and nice rooms. Located slightly away from the noisy city centre but its a walking city and within 15-20min walk you're anywhere you want to be. Concierge recommended excellent restaurants for us and took care of reservations.

Prós: Clean hotel, welcoming employees.

Prós: The staff at the Anglo American were fantastic, friendly and extremely helpful. They looked after our luggage after our early arrival in Florence on the train from Paris allowing us to visit the city unburdened. They also looked after them after checking out as we were not leaving till the evening that day. The hotel was booked up with a large party of guests and to our amazement and delight we were upgraded to a suite. We will be recommending a stay at the NH Anglo American to anybody we know who is visiting Florence and look forward to returning ourselves.

Contras: None

Prós: They had a great deal on to upgade to a superior room for just ten euros a night. The reception staff were very helpful in booking restaurants etc for us; particualry Benito.

Contras: No

Prós: In a quiet neighborhood, walking distance from Florence center. Pleasant common areas and rooms.

Contras: Would be nice, it the hotel had a gym.

Prós: The hotel staff were very helpful and welcoming. Nothing was problem.

Contras: Everything was perfect!

Prós: A dimensão e a decoração dos quartos, a limpeza dos mesmos. O pequeno almoço abundante e o restauante com pessoal agradavel. A localização é numa zona nobre (ainda que três acima a frequência seja pior) permitindo desclocação apé para todos os pontos turisticos da cidade , assim como para a estaçãoo de comboios,

Contras: Alargamneto do horário do pequeno almoço.

Prós: pequeno almoço muito bom

Prós: O atendimento

Contras: Providenciar serviço de garagem ou parque a custo mais reduzido

Prós: hotel staff

Contras: breakfast, location

Prós: The breakfasts - plenty of choice and very good

Contras: Would have liked it to be a bit closer to the main attractions. It was a good 20 minute walk.

Prós: Breakfast was excellent. And they kindly held on to our bags after checkout while we went to collect a car.

Contras: Just a comment re. the surroundings - the 'green area' to the front could be maintained to make the initial impression more pleasing.

Prós:

Contras: for me is always internet access very important and I have use a pay internet with credit card.. this is not nice.. too expensiv

Prós: Ótimas pessoas Muito útil

Prós: A equipe foi excepcional - muito simpática e disposta a ajudar! Hotel fica em uma boa localização e ainda era muito tranquilo! Eu me senti muito paparicado

Prós: Da localização. No centro da cidade histórica.

Contras: Do ar condicionado que vazou água pelo quarto. Mas nos realocaram para outra acomodação superior.

Prós: Localização / quartos confortáveis / café da manhã

Prós: Localização excelente, café da manhã ótimo, conforto no quarto.

Contras: Atendimento de alguns funcionários, internet péssima.

Prós: Great choice of food at Breakfast.

Prós: Convenient, excellent breakfast, helpful staff.

Contras: It was noisy at night, hard to sleep, people partying outside the bedroom window.

Contras: Bed uncomfortable, air conditioning not functional, chronic mosquito problem meant windows had to be kept closed, and loud noise throughout night from drunk people walking in street.

Prós: Roof terrace

Prós: Breakfast was good, and the restaurant down the road was great with very friendly staff.

Contras: Very noisy, we had a street side room and people were up and down the street shouting at all hours of the night.

Prós: Staff, location, gym

Contras: Pillows not so comfortable

Prós: Great hotel , in a fantastic location. We will go back again.

Prós: A localização é perfeita, o café da manhã sensacional, o quarto muito bem organizado e decorado. Os funcionários sempre muito corteses e dispostos a ajudar.

Contras: Dependendo da escolha da tarifa o quarto pode ser pequeno para um casal com duas malas grandes, mas é possível se organizar.

Prós: Já fiquei em vários hotéis pelo mundo, pela Itália e por Florença (no Cavour é a segunda vez) e o preço cobrado, dessa vez, é um pouco alto (em euros) para o que oferece. Existem boas opções semelhantes, pela mesma região, com preços melhores.

Contras: Já fiquei em vários hotéis pelo mundo, pela Itália e por Florença (no Cavour é a segunda vez) e o preço cobrado, dessa vez, é um pouco alto (em euros) para o que oferece. Existem boas opções semelhantes, pela mesma região, com preços melhores.

Prós: The reception staff

Contras: The room it self

Prós: Great location. Very attentive staff. Good breakfast. Great view from the roof.

Contras: Noise in the streets at night

Prós: Good location, nice rooms, friendly service

Contras: bad sound proofing

Prós: I am well travelled and I will honestly say that your hotel staff was one of the best! They were all so friendly and helpful. I stayed one night, then returned on my flight out because the service was that good. I'll definitely be back and would recommend your fabulous place!

Contras: My first room only had 1 outlet in the bathroom.

Prós: Great locations, very good staff.

Contras: Weak Internet signal (53%), which the Hotel believes is normal.

Prós: A localização do hotel é excelente o que permite chegar aos pontos turísticos com facilidade. Pessoal muito atencioso e hotel muito confortável.

Contras: Sem quaisquer comentáros negativos.

Prós: gostei da localização, da gentileza do staff, da limpeza e do ambiente acolhedor. melhor impossível! Sempre que voltarmos a Firenze ficaremos lá.

Prós: Localização

Contras: wi-fi avariada.

Prós: wi-fi de borla.

Contras: muito barulhento impossível dormir!ouve-se tudo dos quartos .ruído terrível da rua..pequeno almoço muito fraco e caro.

Prós: Funcionarios do hotel muito simpaticos e profissionais.Localização execelente

Prós: A localização do hotel é ótima. Tb é muito confortável.

Contras:

Prós: localização

Contras:

Prós: The staff was incredibly personable, knowledgeable, and professional.

Contras: They would not turn off the air conditioning in my room despite the indoor and outdoor temperatures. I froze for three days (and I am not a cold person). Had I not prepaid, I would have checked out to go elsewhere.

Prós: Localização

Contras: Não tem elevador, mas ajudam com as malas. Café da manhã poderia ser um pouco melhor

Prós: Ótima localização. Quarto de ótimo tamanho. Equipe atenciosa e bom café da manhã. Adega de vinhos no subsolo muito bonita!

Contras: Banheiro e principalmente o box do banheiro poderiam ser maiores. A água quente do chuveiro ficava morna/fria durante o banho algumas vezes.

Prós: The room was spacious, with sauna. The location is great, near important points.

Contras: The breakfast was poor in options. The bathroom big, but unclean and broken sockets.

Prós: Localização

Contras: Acesso ao quarto muito labiríntico e estreito, escadas sem elevador...

Prós: Very good breakfast, nice and helpful staff

Prós: Cute room! Clean. Close to attractions but not right in the tourist trap. Very friendly staff! Powerful AC! Thank goodness.

Contras: Private bathroom separate from bedroom- Ok. However, no guaranteed privacy or security as it was just a latch not a locking door. The door locks throughout building we are simply challenging. I understand the charm of skeleton keys- but LOUD. Thin

Prós: The staff were very helpful and friendly.

Contras: Room was small but they have larger rooms on the new wing.

Prós: We had a delightful stay at Hotel Ginori Al Duomo. The hotel has been renovated and our room was very nice with antique furnishings and wood beams. The breakfast buffet was great for starting a day of sightseeing. The location was convenient also.

Contras: There is no elevator but a porter brings your bags upstairs for you. We did not mind the stairs but it would not be for some people.

Prós: Funcionários simpáticos. Pequeno almoço agradável.

Contras: Hotel velho e mal decorado. Muito fraco para um 4 estrelas. Os quartos com piscina é um engano, trata de uma pequena piscina nas traseiras e sem acesso direto do quarto. Dos 5 hotéis que estive em Itália foi mesmo o pior.

Prós: Great location perfect for exploring the city, the staff were helpful and friendly with fantastic communication, the room was clean and comfortable.

Contras: Excellent service, staff and location!

Prós: the staff, the location

Contras: the breakfast, missing eggs and youghurt anc cheese

Prós: The location is teriffic, very close to all the main squares and attractions of Florence, 5 minutes walk to Duomo. The rooms have all been modified to a nice standard. Breakfast is quite good.

Contras: We travelled as a wedding party and the hotel manager tried to get us to forsake one or two of our pre-paid rooms and share with each other, so that he could sell it to someone else. We refused of course and he didn't put up any further resistance thankfully. No air conditioning in some rooms incluing ours, which made it hot and difficult to sleep without a fan blowing on you. We got bitten by a good few mosquitos during September!

Prós: Disponibilidade do staff

Contras: Fomos colocados no primeiro dia num quarto de péssima qualidade, no último andar (sem elevador), com apenas uma claraboia e sem ar condicionado... um forno. De qualquer forma pedimos para mudar no segundo dia e eles atenderam o nosso pedido. Caso contrário teria sido péssimo.

Prós: Friendly staff and the hotel is very central

Contras: En-suite building site that we were assured would not interrupt our stay, it did. We should have been given a different room. And there was a party outside our window from until 2am on one of the nights, not the hotels fault but still very noisy.

Prós: I didn't actually get to stay here due to renovations, but the place I did stay probably wasn't that far off in terms of quality.

Prós: We liked the willingness of the manager Mr. Joseph that made everything possible to make our stay confortable.

Prós: quarto frio primeira noite.resolvido no dia seguinte

Prós: Era mesmo no centro da cidade e tinha um pequeno almoço muito completo e bom

Prós: Localização e café da manhã.

Prós: Ótima localização. Staff gentil. Café da manhã bem servido

Contras: Colocar um elevador

Prós: Na realidade fomos transferidos para um Hotel próximo - Hotel Europa, uma vez que Ginori Al Duomo estava com pequenas obras. O Hotel disponibiliza 6h de internet grátis e gostamos da localização.

Contras: Deviam arranjar uma outra maneira de resolver o estacionamento, a que têm resulta mas é um pouco cara (24 euros/dia)

Prós: location

Contras: no english tv

Prós: Localização ótima! Tudo está bem próximo e conta com serviços por perto!

Contras: Quarto pequeno. Café da manhã com pouca variedade mas bom! Check in demorou quarto NAo estava pronto! Quarto meio pequeno tb!

Contras: Café da manhã ruim, barulhento, funcionários pouco amigáveis

Prós: bom pequno almoço

Contras: casa de banho, pressão da água no banho, regulação da temperatura muito dificil

Prós: I was taken to hospital whilst there and the staff were marvellous

Prós: Da localização

Contras: Contratei um quarto com banheira e me deixaram num quarto com chuveiro . Fui questionar e falaram que azar o meu

Prós: Extremely helpful staff, location was excellent and hotel was very clean with beautiful lounge!

Contras: Breakfast was not up to the expectations! Quality of bacon and sausages was poor and was cold!

Contras: Beds too firm. Not comfortable.

Prós: Inside the hotel was first class - very clean/upscale

Contras: The neighborhood outside the hotel when we arrived seemed a bit sketchy when we first arrived during an outdoor market - but it got better and only a block away from all the places you want to be, so it was fine

Prós: Rosaria from the front desk A+

Contras: Nothing,everything is fine.

Prós: Room clean and spacious

Contras: Toilet wet no water outlet.

Prós: Good location, nice hotel, fairly priced

Contras: Me cobraram 5 euros para fornecer talheres para eu utilizar no meu quarto. Achei absurdo. O quarto é um pouco antigo, mas é um bom hotel.

Prós: Good position, good rooms and a nice breakfast.

Contras: I would expect to have the free wifi/cable internet access in the room package

Prós: The rooms and the hotel staff are very friendly, and its close to the center of Florence.

Prós: Possui quartos bastante confortáveis e modernos, excelente café da manhã e fica próximo a estação de trem. Possui estacionamento que é adequado para turistas de carro.

Contras: O ar condicionado nao estava funcionando e aparentemente o funcionário que nos atendeu não estava muito interessado em resolver o problema. Foi necessário ligar 2 vezes para a recepção. O acesso ao wi-fi é pago e tarifa um pouco cara.

Prós: O hotel fornece exatamente aquilo que é o ponto forte da rede Best Western: oferece o que dele se espera, sem nenhuma surpresa desagradável. Para os hóspedes que chegam de carro, como foi o meu caso, o estacionamento é muito conveniente e fácil - algo raro na Europa.

Prós: Not bad. While it is not a designer hotel, it is still good value for a hotel close to train station and major tourist site. We had a triple room which was spacious enough for three adults. Room clean, breakfast average.

Contras: Shower is a bit small.

Prós: hotel was very clean and staff friendly and helpful.

Contras: It states they serve American breakfast, unfortunately this is not what I would describe as American breakfast having travelled many times to the USA. I asked for fried eggs, sunny side up as served in USA to be told that would be an extra charge. No choice of eggs only scrambled supplied.No mushrooms or hash browns etc.Dissappointed as this was not what you would expect. The continental breakfast was good.

Prós: Very nice rooms, good breakfast, central location (by foot less than 15 minutes to the dome), private parking,...

Contras: There is no guarantee for the parking, so it might be that it is full and the private garages are very expensive…

Prós: Apreciei tudo no hotel.

Contras: O serviço de internet poderia ser oferecido nos quartos gratuitamente, como na maioria dos hotéis já é.

Prós: A localização e possibilidade de estacionamento da viatura.

Contras: A decoração ultrapassada e a falta de comodidade do quarto (Quarto Superior) aliados ao fraco pequeno almoço, não me parece compatível com um hotel de 4 estrelas.

Prós: Excelente localizaçao. Funcionarios atenciosos. Serviços de primeira.

Prós: o quarto que fiquei (624) foi muito bom.

Contras: melhorar os paes no cafe da manha.

Prós: Localizacao otima , cafe da manha muito bom

Contras:

Prós: Café da manhã bem honesto. Quarto simples. Estacionamento próprio MAS cobrado. Poucas opções de alimentação próximas.

Contras: Hotel super simples, justo pelo valor cobrado. O estacionamento poderia não ser cobrado, já que é o próprio terreno do hotel.

Prós: The hotel was fine. Location was good because it was a 10 minute ride to the city center and the busses came frequently. The breakfast was alright and the staff was very helpful.

Contras: Wifi only worked in the lobby, the mosquitos loved American blood. Literally.

Prós: All was super

Prós: Atendimento. Localização.

Prós: There is good service to eat some thing .

Contras: Entire room was so dirty such as bath room was Also little dirty

Prós: Breakfast was nice

Prós: Sinceramente, só o valor em relação aos outros hotéis e a saída para as estradas.

Contras: O banheiro tinha vazamentos no box e bidê, papel higiênico era controlado e às vezes faltou; café da manhã sem fruta, tinha o básico e olhe lá - pão, manteiga, café e leite; o suco um horror!

Prós: Hotel is quite close to public transportation and central train situation.

Prós: we liked the break fast

Contras: when I got there I had to speak with the guy in the front house that I needed an extra bed for my kid 5 year old boy and he told me that he could not provide the extra bed so basically I had to sleep with my boy and my wife in the same bed

Prós: Café da manhã incluído

Contras: Localização ruim, prédio velho e mal cuidado

Prós: O pequeno-almoço é bom e variado.

Contras: O quarto onde fiquei estava a precisar de uma remodelação completa a começar na porta que tinha a maçaneta partida. Quando chegámos para o pequeno-almoço não havia lugar. O espaço parece demasiado pequeno para o número de hospedes e não foi fácil movimentar nessa altura.

Prós: thank you!! hotel with very good and perfect!

Prós: We were given free breakfast the morning we arrived, they did not mind that we just checked in and therefore we should probably only have breakfast next day. Parking was ok. I also appriciated that after we had serious problems with a room, they gave me a fair discount.

Contras: Showers indeed spill water onto bathroom floor, but that is a small thing. Nothing you wouldn`t manage. beware if your heating works. We had 3 rooms. We were traveling because of work, and we only needed warm beds and warm shower, nothing fancy. One of the rooms had broken heating. It was terribly cold, 7 Celsius I would say. I woke up in the morning coughing. Now listen - when I went downstairs, the night receptionist said it would be fixed next day - he obviously knew about the problem. Placing guests into rooms without heating is not a nice hotel practise. It wasn`t fixed the next day. We had to sleep there one more night. During checkout, the hotel staff agreed not to charge us for the room. That was only fair.

Contras: the hotel was really old. I need ıt needs a renovation. If I had the chance to cancel my reservation after seeing the room, I would certainly not stay in that hotel.

Prós: New building, parking lot, easy to access..

Contras: Very noisy in the room, sounds as if there were no windows at all and the street traffic in the room. And the room smells and was a little dusty..

Prós: The hotel was in a reasonably good location. Was about a 10minute bus ride to centre city and had a supermarket across the street for supplies.

Contras: The breakfast was pretty terrible.All was left out overnight in p[reparation for the morning under a sheet.Our room was not cleaned one day so had to go and ask for clean towels and toilet roll.The shower also leaked which was quite dangerous as it came out the bathroom into the main room and I slipped over.

Prós: The room was nice and the staff very available. Breakfast missed hot chocolate and real "croissants".

Contras: The shower was cheap. Water floating out of the shower and wet the floor all around.

Prós: O tratamento dos funcionarios. Muito atenciosos.

Prós: Tamanho do quarto, cama, tranquilidade,...

Contras: café da manhã

Prós: Beautiful building, mixing old world charm with modern comfort. The onsite restaurant is wonderful. The staff in the restaurant went above and beyond to accommodate my gluten allergy (coeliac). The staff on reception are also very nice. Beautiful pool area with great views. Well equipped gym. Breakfast is varied with very fresh food.

Contras: Pool side staff looked very bored and were unfriendly. Gym needs towels and water. Gym shower area next to hammam had loads of empty body wash bottles and hair in it.

Prós: We enjoyed the quietness, the view' the comfort room and the pleasant stuff.

Contras: we didn't enjoy the restaurant at the evening

Contras: the poor reviews on the restaurant made us eat out one complaint was food was not hot as were our hamburgers we had one lunchtime

Prós: Friendly staff, clean specious rooms, the view, everything met our expectations Arts and Sculptures are in every corner in the corridors.

Contras: The dangerous streets around the hotel " if you are driving".

Prós: All is good. Wonderful place.

Contras: Nothing.

Prós: café da manha excelente , tivemos um upgrade de quarto

Prós: Welcome by the receptionist was professional and according to level of the hotel. All clean and high level. If there are special instructions for preferred navigation - they should find a way to inform before arriving. Price.of season was low compared to the high end botique holel

Contras: I accepted someone to approach my car when arrived. No trash bins in parking area. 1-2 hairs in room that where not mine...

Prós: Size of the room was nice and the bed was huge, staff was most helpful.

Contras: It was quite empty and felt without life, spa facilities are just a small hamman bath, no bath robes in the rooms.

Prós: De tudo! Os funcionários são atenciosos, a localização é perfeita e às instalações são super confortáveis!

Contras: Poderia ter frutas frescas no café da manhã, só isso

Prós: Small but great room, finally a hotel with wooden floors, highly appreciated. Beds top class, room was quite (ie well isolated), nice view on a small church. Staff was friendly and helpful. Bathroom huge, beautiful with great shower. Nice towels, just all the details right. On top of that perfect location.

Contras: Rooms were cleaned after 3pm every day although the make up room sign was posted at 10.

Prós: Bed was lovely It was cleaned underneath and they left a cute little card under the bed to say it was ckesnex

Contras: Wish they had a hot tub

Prós: great location; friendly helpful staff; excellent breakfast; staff booked some tours for us

Contras: room was a bit warm (outside temps were abnormally warm) but you could open the window to cool it off

Prós: A localização é ótima, pode-se fazer todos os principais pontos turísticos à pé. O atendimento na recepção, sem dúvida é um dos pontos altos. Banheiro muito bom, chuveiro e ainda havia uma banheira jacuzzi muito confortável no banheiro. Limpeza também muito boa.

Contras: Realmente o único aspecto que precisa ser melhorado é o café da manhã; tanto o café quanto o leite são servidos em bule, e já chegam à mesa um pouco frios, assim penso que a melhor solução seria implantar o sistema de máquinas de café serf-service, que além de oferecerem mais opções de mistura e tipos de café, também preservam o mesmo em uma temperatura ideal. Falta também mais opções de queijos.

Prós: The perfect hotel in central Florence

Prós: Spotlessly clean room, free mini bar, big TV. Comfy bed with two memory foam pillows. Provides coffee station with coffee and biscuits and other amenities you might forget, shower gels, shampoo, conditioner, earplugs, cotton buds etc. All restocked every day which is amazing. In the centre of Florence not too far away from everything. Also viewing platform where you can see big cathedral and a spa (which we didn't go to). Lovely staff. Would definitely stay again.

Prós: Staff muito atencioso. Hotel com tudo novo, tudo funcionando perfeitamente. Banho, janelas, cortinas tudo de muito bom gosto. Localização privilegiada a 2 minutos de caminhada do Duomo. Está dentro da ZTL mas você pode chegar de carro e eles se encarregam de regularizar a autorização de tráfego junto as autoridades competentes. Muito tranquilo para quem precisa chegar de carro.

Contras: -

Prós: Localização excepcional e aquecimento eficiente. Tudo novinho e muito limpo.

Contras: Não gostei da cobrança de 5 euros de taxa por cada pedido de room service e podia ter mais frutas no café da manhã.

Prós: achei o quarto confortável e os banheiros novos muito bons. A cama também é muito boa.

Contras: A equipe de funcionários. Fui tratada com arrogância e falta de paciência. Por que me atrasei para o check out, poderiam ter me cobrado tarifa extra, mas foram radicais. tiraram tudo meu do quarto e minha mala que estava arrumada, por não ter sido fechada teve que ser refeita na recepção

Prós: O cafe da manhã era excelente. Frutas, suco natural de laranja, algo raro em hotéis na Europa. Cama confortável com jogo de cama de qualidade.

Contras: Para nós que estávamos com um bebê e uma filha de 10 anos, o quarto triplo ficou apertado.

Prós: Gostei de tudo, um café da manhã muito bom, funcionários prestativos e atenciosos, excelente localização! Apesar disso, muito silencioso!

Prós: The location is great and Hotel staff is very helpful.

Contras: The room is a little bit too dark.

Prós: breakfast

Contras: in a bad state,need repair

Prós: Location is the best, u can start there your journey and walk around through all the center of the city. Hotel staff was really nice. My single room was ok, even bigger, than i was excepted.

Contras: Had little problems with hot water, but not all the time.

Prós: nice and helpful staff, the convenient location

Contras: The hotel is old and needs the repair. The very small bathtub in the bathroom. The standard of the hotel rather two stars and not four. On the breakfast the very small choice of the food. The hotel is dirty generally. I do not command this hotel. The price is not adequate to the standard.

Prós: Excellent staff, very knowledgable, friendly and helpful; great central location, good buffet breakfast and reasonable value at sixty per night per double.

Contras: Shabby, old, unpainted, hard beds, lumpy pillows, noisy, definitely not four star.

Prós: Air conditioning,

Contras: Noise from traffic

Prós: Wonderfully close to the Duomo and therefore great for sightseeing. Staff were helpful.

Contras: Needed an iron, wasn't allowed one in the room (!). Had to go up to the staff quarters, very unpleasant room with a filthy floor (not great for ironing a white dress shirt). Irons in rooms are standard at so many hotels, this place needs to catch up!! Different rates for wi fi than those quoted on website - annoying as was reason I chose this hotel over another.

Prós: The staff and the location, very close to the Duomo.

Contras: The room and the bathroom was very, very, very old!!!

Prós: The location is good. Especially the parking service.

Contras: Lighting in the room is a little bit too dark.

Prós: Centre location

Contras: I am totally unsatisfied with this "4 stars" hotel. I think it can not be qualified as 4 star. Rooms are small and noisy, dated interior, mirrow covered with mould. It was not a pleasent stay at all.

Prós: Padrão NH: cama confortável, tamanho bom do quarto, boa ducha, bom isolamento acústico, lindas vistas do bar na cobertura. Longe da muvuca da parte turística. Bom para poucas noites.

Contras: A banheira não estava funcionando. Pedimos para arrumarem e continuou não funcionando. Não fechava o ralo, então não dava para colocar água, pois meu filho queria brincar um pouco quando chegávamos dos passeios. Tive que improvisar. O hotel não tem estacionamento próprio. O estacionamento é caro e distante, e ainda tem uma taxa extra sempre que pede o carro. Melhor ir sem carro. Não experimentei o café da manhã; achei caro 14 euros por pessoa. Piscina não serve para brasileiro: água fria!

Prós: Staff was nice.

Contras: Didnt like how roof top pool was closed for renovations and it wasnt noted on their website. Also bar and dinner was closed but that was more understandable due to covid but still should have been noted.

Prós: Localização razoável, não tem UBER em Florença e o trem logo em frente ajudou bastante.

Contras: Meu carro foi batido pelos manobreiros na garagem do hotel e me informaram que carro já estava batido quando chegou, MENTIRA! isso estragou a estadia no hotel. O hotel ainda me cobrou 80 dólares para guardar o carro por 3 dias, quando o combinado era 60.

Prós: The front desk staff were simply amazing, super friendly, and very accommodating.

Contras: Water backed up in the tub and sink. Breakfast included options were not on par with other NH properties I stayed at, more closer to a bed and breakfast.

Prós: Travel to Florence on business 2 or 3 times a year and will certainly stay at this hotel. In addition, several times stayed here with my family. The hotel is very well located, 15 minutes walk from Plazza della Signoria and 10 minutes by taxi to the train station. Feel the freshness coming from the Po River and on the way to the centre visit Chiesa di San Salvatore in Ognissanti. The hotel belongs to the NH chain and this is immediately felt in all standards. Recently, new rooms have been fully refurnished and some rooms have fantastic views of the Po River and the left bank. We usually make reservations through booking.com or directly through the NH website. The reception is the charming Nadine, Gracia, Dolores and their colleagues who are always ready to help in the usual matters that tourists have: city routes and attractions, restaurant reservations, taxi calls and much more. On my last check in my room was upgraded and I was very grateful for that. I also got welcome gift - fruits and cantucci. The room was cleaned and soap, shampoo, cream, towels were changed every day. This room has a balcony and fantastic view. Breakfast is always very tasty, several types of sausages and cheeses, yogurt, fried eggs, a lot of delicious pastries and the same delicious coffee. You can order lunch or dinner. Saturday, 02.16.20. the hotel hosted medical congress participants and the hotel had quite a lot of people. The hotel staff and its senior manager did everything to make all hotel guests equally comfortable. And, of course, very good value for money. We are going to Florence again in late April-early May and have already made a room reservation at this hotel.

Contras: Clearly the policy in parking is a typical Italian theft. A total scam

Prós: Atendimento dos funcionarios, limpeza do quarto, cafe da manha e localização.

Contras: Falta de estacionamento gratuito para o carro. O valor da diária paga para estacionar foi quase a diária do aluguel do carro. Eles precisam rever isto.

Prós: A vista no roof top é maravilhosa

Contras: Também sobre o roof top / piscina acho que deveria ter serviço de bar durante a manhã e cadeiras mais apropriadas

Prós: Quarto amplo, com espaço para as crianças. Bem moderno.

Prós: Perfect room

Contras: Breakfast could be better

Prós: Very kind and helpfull staff, nice breakfast.

Contras: There was a problem with bad smell in some areas of the hotel (lobby, staircase), propably because of the river nearby. Not in the room or the breakfast room.

Prós: Pronto atendimento e a certeza de ter a reserva garantida

Contras: Pouco flexível em relação ao horario de checkout. foi exigido saida às 12:00 impreterivelmente sob risco de ser cobrado mais 1/2 diária.

Contras: When you're spending over $300 a night, I expect free internet!

Prós: A grosseria e má vontade das funcionárias da recepção quebrou todo o clima da estadia.

Contras: A equipe de atendimento da recepção estraga qualquer esforço dos demais atributos do Hotel.

Prós: Nice room, very beautiful bathroom, good breakfast, great value for money. The location is within walking distance from, though away from the historic center.

Contras: No.

Prós: Good hotel, with excellent breakfast facilities.

Contras: Most rude and unaccommodating staff , not fit to serve at NH chain of hotels.

Prós: Two members of the reception staff were very friendly and helpful and were the high point of the stay. They made sure I had a the hotel's bike for the week which was brilliant. The buffet breakfast was very good. The furnishing and fittings in the room excellent. Bed was very comfortable. I ordered room service one night, the service was prompt and polite and portion generous.

Contras: The rooms were not internally sound proofed. The head of my bed was adjacent to the service lift which ensured I was woken very early. The hotel catered for tour and school groups which seemed to get in late and leave early and were unbelievably noisy. It felt like I was staying in a rowdy backpackers.

Prós: Please write at least 15 words

Prós: Staff were friendly, the room and balcony were nice and the breakfast was good.

Contras: There was a discothek next by the hotel. Since 2 o`clock in the morning we heart the music and the drums so loudly, that we can`t sleep.

Prós: Not too much.

Contras: The location is futher from the city than we thought by looking at the map location. The resaurant was not fully prepared for the 2 bus loads of tourists and the other guests already there. Bar is open for a limited time. Dinner is very expensive for what you get. Food was just o.k., Over all, staff did not seem very attentive or pleasant with their greating of guests.

Prós: Good standard of all services

Contras: Problems with internet conectivity (operator swisscom was not able to solve)

Prós: Washroom ( Badezimmer)

Contras: Room was in the past a smooking room, old cigarettes on Balcony, balcony very small

Prós: Good Food

Contras:

Prós: Hotel novo, limpo, quartos grandes. Localizado a 10min do centro da cidade.

Prós: It a clean and big room. The breakfast is good.

Contras: No slipper and no teakettle. The position is not so good. Need to take bus to the center.

Prós: everything was simple ,not 4 star specs

Contras: room had a bad smell,not comfortable beds.As a 4 star hotel ,ıt doesnt deserve it,max 2 star hotel.Very old fashioned.

Prós: Café da manhã e conforto do quarto. Tudo moderno.

Contras: Localização... Fica distante do centro da cidade.

Prós: Funcionários muito cordiais Informações precisas e todos muito simpáticos

Prós: Very clean and comfortable, big and free parking area.

Prós: Vista do quarto sensacional. Hotel bem moderno e muito confortável. Estacionamento gratuito e sem necessidade de reserva o que facilita muito. Café da manhã bom.

Contras: Localização boa, mas um pouco longe do centro.

Prós: Staff is perfect.

Contras: Gym is gonna be much better. Bike is so old and not full condition.

Prós: Very clean, nice breakfast, quite place and has a very nice bathroom.

Contras: It's 10 mins walking distance to train station.

Prós: The breakfast at the hotel was great with a good choice of food. The pleasant room was clean and make my stay comfortable. The staff in the hotel was friendly and helpful. Hotel was easy to reach with a help of Grmin navigaton and hotel has safe free parking.

Contras: I propse to stay the hotel at the same level of service.

Prós: As instalações são razoáveis e o jantar serviu uma excelente comida, mas o atendimento é péssimo.

Contras: Localização muito ruim, fica numa área fechada, parece que o hotel está em uma zona de guerra, atendimento nada cordial dos funcionários, estávamos em família e o Hotel está classificado como 4 estrelas, ninguém perguntou se precisávamos de ajuda.

Prós: The breakfast was awesome and the rooms was super clean. Front desk staff was nice. Property was less then 15 minutes drive and 45 min walk from train station.

Contras: Need more restaurant in the area

Prós: very close to the airport

Contras: in the middle of industrial area - nowere

Prós: The staff.

Contras: The walls between the rooms may be too thick for someone, you can easly hear the other guests in the complete silence.

Prós: free internet and breakfast

Contras: room and bed very small, neither armchair nor bedside rug in the room

Prós: hotel was new and clean, reception guy was very helpful, secured parking and free wifi

Contras: location - a bit far from center, but if you get used to public transport (15 minutes by bus) it's ok

Prós: Modern design and wide open space at lobby and corridor.Room is also good enough. Facility is good. Wireless LAN is available in the room, free of charge, although it was not working for several hours by accident in the night I stayed, but it should work in the other days.

Contras: It should take 20 minutes and 20 Euro by taxi to the touristic area. The hotel is in an industrial area, should be convenient for the guest who has business with the industry, but not for the tourists. It is rather difficult to find out restaurant around the hotel.

Prós: A relação preço/qualidade do hotel é excelente. É conveniente ter viatura para as deslocações ao centro da cidade

Contras: O pequeno almoço poderia ser melhorado

Prós: pequeno-almoço variado; colchões confortáveis, boa rede wireless; limpo; local sossegado e silencioso; 4 elevadores espaçosos; parque de estacionamento dentro dos limites da propriedade do hotel, sem custos adicionais;

Prós: O que mais gostei foi do tratamento recebido pelos garçons/atendentes, é um hotel muito confortavel e muito limpo, excelente café da manhã, muito diferente do hotel Joma de jerez de la fronteira onde estive um mes atraz de pessima qualidade, para não voltar nunca mais!!!!!!!!!!!!!! E carissimo bem mais caro do que este que é um 4 estrelas e sem condiçoes nenhuma de limpeza, conforto, até vazamento de agua de um apartamento ao lado que entrava no nosso apartamento, horrivelllllll, ainda bem que o Nilhotel compensou, obrigado

Contras: Estivemos muito bem alojados.

Prós: Simpatia dos funcionários e funcionalidade do hotel principalmente para quem se desloca de automovel.

Contras: Não.

Prós: Bom preço,optimo hotel!

Contras: Como viajei na epoca da passagem de ano e o hotel nao é central haviam pouco autocarro para o centro.

Prós: Conforto, limpeza, atendimento,estacionamento,

Contras: Melhorar o pequeno almoço

Prós: The room.

Contras: The crowds of (bus) tourists.

Prós: Quartos bonitos e grandes. Funcionários atenciosos. Excelente café da manhã. Excelente restaurante.

Prós: Serviço excepcional. Particularmente o concierge (Sergio) e a recepção. Academia moderadamente satisfatória no local Buffet de café da manhã muito bom e excelente serviço. Som dos sinos da Duomo Ótimas janelas à prova de som que podiam ser abertas se quisesse

Contras: Localização muito agitada para nós. Bem no meio da área turística pesada. Algumas pessoas gostam, nós não. Quarto pequeno mas que é padrão da Europa. No entanto, o chuveiro era tão pequeno que quase não dava para se mexer.

Prós: Ótimo café da manhã, cama muito confortável, localização central

Contras: Um pouco difícil de encontrar ao caminhar da estação de trem. Quarto era muito quente para o meu gosto. Não é possível regular a temperatura ambiente. Janela aberta, e então tem um monte de ruído de rua da rua movimentada adjacente.

Prós: Toda a gente estava absolutamente soberbo. A localização era perfeita. Hotel foi muito útil. Nós realmente gostamos.

Prós: Localização, localização, localização. Limpo, funcionários atenciosos Cama confortável

Contras: Barulho da rua pode ser ouvido no quarto Internet lenta

Prós: A equipe foi muito agradável e acolhedora. Sempre que tínhamos dúvidas, eles foram muito atenciosos e informativos

Prós: O hotel tem um design moderno e uma equipe muito prestativa. O pequeno-almoço e a comida foram ótimos. Uma excelente localização, você tem todos os lugares turísticos perto de você.

Contras: A cama era muito pequena

Prós: GOSTEI DE TUDO.A ATENÇÃO DO PESSOAL É FANTÁSTICA.CONSEGUI ME SENTIR EM CASA. VOLTEI PELA SEGUNDA VEZ E VOLTARIA UMA TERCEIRA. Sempre que precisei de informações ,compra de tickets e até aquele papo amigo o pessoal estava sempre dando atenção não só no concierge como no café da manhã,por sinal fantástico.

Prós: The breakfast is excellent, with a very large dining area and lots of selections. The location is also very good, with easy access to the Duomo.

Contras: The rooms are tiny by any standard, with so little room between the beds and the walls that you can barely walk beside them. There is no room for a bidet in the minuscule bathroom, and the shower is so small that I had to open the door to be able to wash myself (and I'm not a large person). Rather than being an elegant hotel, it is a strange mix of some contemporary elements atop an old hotel that is in disrepair. The service is also rude and unhelpful. I couldn't wait to leave and will never stay there again.

Prós: Location, staff and e erything was just perfect

Prós: Very nice, quiet and comfortable.

Contras: The pillow is the only think that wasn’t good

Prós: amazingly kind and attentive staff members everywhere!!! Amazing breakfast bar... Staff were so kind and gracious! We LOVED it, and would never stay anywhere except the Brunelleschi when in Florence!!! Amazing and spectacular shower and bathroom.... and by far, the BEST ca[[cappuccinos and HB cookies in the world!

Contras: our room was too warm and we couldn't get it to a cooler temperature.

Prós: Great Hotel,position,design,staff,restaurants and bar.

Prós: Everything was perfect. From the welcome of the car valet and the staff at the reception. Extremely clean and bright rooms, very comfy beds and delicious breakfast. The position is perfect, walking distance from all main sites. We loved every second of our (too short) stay.

Contras: Nothing, everything was perfect.

Prós: Localização, restaurantes, vista

Contras: Armários muito pequenos, pouco espaço no quarto

Prós: Excellent quality. Delicious breakfast with lots of variety. Very comfortable bed. Great shower. Made some really nice touches for me as I was celebrating a birthday, like a bottle of Prosecco.

Contras: Unsustainable practices. Lots of unnecessary sing-use plastics in use in the room e.g. teaspoons. Very frustrating unsustainable practices by cleaners e.g. new soap bar every day even though we'd barely used the one we had, new sheets and towels every day which is unnecessary etc.

Prós: Hotel maravilhoso.Funcionários super educados e prestativos. O café da manhã é divino. Limpeza e arrumação dos quartos impecáveis. A localização faz toda diferença, pois é próxima aos pontos turísticos mais importantes e dá para fazer tudo a pé. Cama maravilhosa com lençóis macios e cheirosos.

Prós: Beautiful rooms, luxurious details, excellent location

Contras: Expensive internet connection

Prós: I stayed at the Hotel Brunelleschi about 15 years ago and remembered that the location was excellent because we could step out the door and be in the heart of Florence yet the hotel is tucked away in a quiet street. This time (Nov 2010) once again I was happy with the accomodations as the hotel has and is in the process of up-grading the rooms and the restaurant. Our room was fabulous and so up-dated we did not want to leave the room.

Contras: Since the hotel is maybe two buildings and an old jail tower it was somewhat confusing to find our way around, but that only lasted a day. But that also added to the charm of the old and the new.

Prós: I was a single traveller staying at the hotel Brunelleschi and the staff were outstanding in every way. The location just behind the Duomo has to be one of the best in Florence this hotel li eds up to one's expectations.

Prós: location

Contras: our room was in an older section of the hotel. there were quite a few stairs, i had to carry suitcases and a little weird having to take them through the breakfast room to get to reception to check out

Prós: The location was excellent - could not have been better located

Contras: We had a horrible room in the not yet renovated section of the hotel. It was old and looked like what you would expect for budget or 1 - 2 star at a much higher price. Our friends stayed at there in a renovated room that wAs the same price and the compare was like being in a completely different hotel. iF you stay make sure you get the new rooms.

Prós: The view from the room was exceptional.

Contras: Staff on reception were a little unfriendly, unlike the staff in the restaurant.

Prós: Excellent location, quiet, tasteful rooms

Contras: Number of stairs to room location (after lift)

Prós: Excellent location, staff polite and very coooperative.

Contras: When I checked into the room, the floor was in need of vacuuming, there were peanuts all over the floor. I told the front desk, who apologized and stated this would be taken care of immediately. Nothing was done to remedy this and The next day, I had to ask the cleaning person myself to vacuum my floor, after she had cleaned the room

Prós: Hotel staff were extremely helpful - particularly getting a taxi from the station in a downpour of biblical proportions. Rooms were lovely, big bathrooms, great breakfast etc

Contras:

Prós: location was great, the hotel is a historical place.

Contras:

Prós: O prédio histórico e a localização.

Contras: Deveria ser avisado que o acesso de carro a este hotel é praticamente impossível. A sala do café da manhã é muito pequena para a quantidade de hóspedes.