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1º mais popular
Tukan Hotel & Beach Club
47 €
Informações úteis
| Baixa estação | outubro |
|---|---|
| Época alta | janeiro |
| Preço médio (durante a semana): | 157 € |
| Preço médio (durante a semana): | 144 € |
mês mais barato para hospedagem
26%
redução esperada nos preços
época mais cara para hospedagem
38%
aumento esperado nos preços
(preço médio das últimas 2 semanas)
domingo - quinta
(durante a semana)
(preço médio das últimas 2 semanas)
sexta e sábado
(noite de fim de semana)
Quanto custa um hotel em Playa del Carmen?
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Perguntas frequentes sobre a reserva de um hotel em Playa del Carmen
Quanto custa um hotel económico em Playa del Carmen?
Utilizadores da KAYAK encontraram quartos duplos em Playa del Carmen a partir de 6 € nos últimos 3 dias. O preço médio é de 182 €.
Quando custa um hotel em Playa del Carmen para hoje à noite?
Nas últimas 72 horas, os utilizadores encontraram Playa del Carmen hotéis para hoje à noite desde 56 €. Também encontraram hotéis 3 estrelas desde 56 € e hotéis 4 estrelas desde 113 €.
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Os melhores hotéis em Playa del Carmen
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1
1226 €+
Visão geral
Avaliações
Ao alojar-se Rosewood Mayakoba em Playa del Carmen, ficará em frente à praia, a 4 minuto(s) de carro de El Camaleón Mayakoba Golf Course e a 10 minuto(s) de Calle Quinta Avenida. As principais comodidades incluem um business center, aluguer de limusinas e registo de entrada rápido. Poderá solicitar transporte de/para o aeroporto e existe, também, estacionamento com motorista grátis no local.
10,0 Excelente
Prós: The Rosewood Mayakoba is quite possibly one of the finest resorts I’ve ever experienced around the world. The staff is hospitable and accommodating and the luxury, pampering experience can best be described as other-worldly. Each guest is treated like they are old friends of the staff and every detail is catered to hand and foot. There is no request that can be made and not achieved. I plan on visiting this location from this point forward for many years to come.
Contras: Nothing, it was absolutely perfect
2
726 €+
Visão geral
Avaliações
Com mais de 500 metros de praia de areia branca, mangrares e selva, Grand Velas Riviera Maya é um resort Todo Incluído de Luxo no estado de Quintana Roo. Relaxe nas águas cor turquesa e vigorize seu espírito com os rituais do Spa. Possui três ambientes diferentes com amplas suítes decoradas ao estilo contemporâneo.
9,7 Excelente
Contras: O sargaso (algas) invadindo a praia e para o oceano, mosquitos.
8,0 Excelente
Prós: Piscina, comida ...
10,0 Excelente
Prós: O serviço e a equipe sorridente foram incomparáveis! Rápido, eficiente e amigável. A comida era deliciosa e quase bonita demais para comer. Tudo foi exemplar
Contras: Nada que não tenha gostado
8,8 Excelente
Prós: Restaurants and food in general were excellent. Staff was very friendly and made us feel valued and at home.
Contras: A lot of sea weed in the ocean somewhat spoiled beach experience. The description of the services on booking.com and real offer did not match.
9,6 Excelente
Prós: The service was outstanding
Contras: Nothing
6,7 Bom
Prós: Os restaurantes a lá carte são excelentes, decoração maravilhosas e comidas também ! Nota 10 . É o grande diferencial do hotel .
Contras: Fiquei na parte da frentes, sim eles têm duas partes bem distintas . A parte frente tem uma decoração quase cafona , a piscina não é aquecida s fica bem de frente para o mar , levando muito vento . Não existe espaços de interesse, estar ... bem diferente do outro bloco do hotel , mais novo e muito bem decorado ! Os espaços são lindíssimos . Esse hotel cobra o dobro da maioria doa outros hotéis da região , que são excelentes. Não vale a diária . Meu conselho : fique em melhores hotéis , pague a metade do valor e vá aos restaurantes, eles recebam passantes !
10,0 Excelente
Prós: Beautiful surroundings, everything was excellent. Very clean and well maintained.
Contras: None
9,6 Excelente
Prós: This is the best hotel in Mexico, of course it is a bit expensive! The staff always willing to help and make it the best experience! The food is unbeatable I recommend the "Cocina de Autor" restaurant!
9,6 Excelente
Prós: Grand Velas Riveria Maya has fantastic facilities all around, with gorgeous pools and the best beach area I've ever visited. The service was impeccable (shout-outs to Bayron in the Zen Grand; Jorge, Ana, and Omar at Chaka, & Dafne and Alexander at the beach, who each went above and beyond), and we felt pampered and at ease for the entirety of our stay. The only spa service we booked was the water ceremony, but it was amazing, and we would've gladly stayed twice as long as we did (about 2 hours) but for our dinner plans. The main reason we chose this resort over other all-inclusive options in PDC, Tulum, and Cancun was the food's reputation, and it was absolutely the right choice. Breakfasts at Chaka and lunches at Azul were amazing, and our dinners (2x Cocina de Autor, Piaf, and Sen Lin) were truly great, too. Next time we do all-inclusive, this place is a no-brainer. Taking everything into account, though, it will be difficult to visit any other property in the area, despite the fact that we love exploring areas outside of resorts and having dozens of dining and drinking options. The overall experience offered by Grand Velas is second-to-none, and we'll be looking forward to visiting again as soon as possible.
Contras: The live music during dinners at Cocina de Autor, Sen Lin, and Piaf was pretty cheesy (think clarinets playing Sweet Child of Mine and harps playing the theme from Titanic). The quality of the food, service, and rest of the environs more than made up for it, but management should consider better live options (chill jazz would suffice) or curated playlists. For the money, I expected a slightly better beverage program. The liquor choices are very good, but having cocktail menus (and, preferably, different menus for different bars) at areas other than the beach service bar would be nice, and a tiki bar on the beach would be amazing. In the end, I sipped mostly straight tequila (all great stuff). So, some small areas for improvement, but we absolutely loved our stay overall.
8,8 Excelente
Prós: Food was great. Room and accommodations fantastic .
Contras: The ocean at the beach area was rocky and shallow. Need to wear water shoes to go in. Policy on no reserving pool chairs not followed by many guests
3
774 €+
Visão geral
Avaliações
Ao alojar-se Banyan Tree Mayakoba em Playa del Carmen, ficará em frente à praia, a 10 minutos de carro de El Camaleón Mayakoba Golf Course e de Grand Coral Golf Riviera Maya. As principais comodidades incluem um business center aberto 24 horas, registo de entrada rápido e registo de saída rápido. Planeia um evento em Playa del Carmen? Esta estância dispõe de uma área total de 522 metros quadrados para eventos, onde se incluem um centro de conferências. Poderá solicitar transporte de/para o aeroporto e existe, também, estacionamento com motorista grátis no local.
9,7 Excelente
Prós: Excelente equipe. Ótimos quartos. Adorei as bicicletas. A piscina e o spa privados eram incríveis...
Contras: A comida é cara. Os lugares para visitar fora do resort ficam um pouco mais distantes. A praia é pequena e tem uma enorme faixa de areia
10,0 Excelente
Prós: Paraíso ecológico, lugar lindo, sossego absoluto. Villas confortáveis com piscina e jacuzzi.
Contras: Nada
10,0 Excelente
Prós: Everything! The location, the amazing considerate and friendly staff, the privacy, the amenities, the whole experience just staying at Banyan Tree Mayakoba was amazing! You MUST try the Haab experience, it was an amazing experience. Also, FYI the hotel offers free professional photo sessions which you only need to pay for the actual photos(we were bummed that no one told us we would’ve liked to try it).
Contras: I wish there was an all inclusive package, not sure if there is. Also, it wasn’t clear to us that the food stations(french toast, omelette, quesadilla stations) at the breakfast buffet were not included in the price of the breakfast buffet.
10,0 Excelente
Prós: Hotel maravilhoso, absolutamente perfeito. Restaurantes ótimos. Apartamento perfeito! Não tenho o que reclamar
10,0 Excelente
Prós: Everything about this resort was amazing and exceeding our expectations. We will be back.
10,0 Excelente
Prós: Outstanding service and attention to detail. Super friendly staff. Impeccable hotel grounds and facilities. Very good food.
Contras: Only 1 thing: The villa pool could have been cleaner.
10,0 Excelente
Prós: Melhor hotel que já fiquei hospedada. Serviço impecável, toda hora tinha alguém para atender, não se via uma mesa suja, ou um copo fora do lugar, foram extremamente atenciosos com a gente. Na piscina da praia tinha um garçom que chamava Marcos e foi super atencioso todos os dias. Os restaurantes do hotel muito bons, comida excelente. Alem da villa ser maravilhosa, quarto espetacular, closet e banheiro perfeitos. Realmente valeu cada centavo. Foi uma excelente experiencia.
10,0 Excelente
Prós: Everything but prices for food. All inclusive me next time.
Contras: 15 dollar tacos was a stretch. I rush there were more food options locally available.
10,0 Excelente
Prós: We really enjoyed our stay at the Banyan tree. It was so peaceful and homey. The staff was wonderful. We were pampered and taken care of from the moment we stepped on the property. The villa was well cleaned and attended to during our stay.
Contras: Prices of the restaurants were quite pricey and the food wasn’t really worth it.
8,5 Excelente
Prós: Great service
Contras: It’s not as clean as an American would come to expect from a hotel...
10,0 Excelente
Prós: Every thing
Contras: The prices for the food
4
358 €+
Visão geral
Avaliações
Situado entre luxuriantes jardins sobre uma praia de areia branca com mais de 800 metros chamada Playa Del Secreto, esta magnífica e premiada estância conta com uma das maiores piscinas do México. A localização é ideal e é fácil chegar a Cancun, e aos célebres pontos arqueológicos Maias. As instalações incluem átrio com receção 24 horas, câmbio de moeda, elevador, salão de cabeleireiro, cinema e sala de jogos, café, bar e sete restaurantes à la carte, salas de conferências e acesso à internet, e serviços de quartos e de lavandaria.
10,0 Excelente
Prós: Rápido, cortês, ágil equipe. Vasta gama de restaurantes diferentes que eram todos excelentes. Quarto espaçoso, excelente serviço de quarto, serviço de arrumação muito bom. Todos eram simpáticos e prestativos.
Contras: Nada. Nós realmente não encontrei nada de que não gostei.
10,0 Excelente
Prós: Serviço, comida, piscina, quartos.
Contras: O café é ruim. Suco de frutas para bebidas ruim.
10,0 Excelente
Prós: Tudo
Contras: A única coisa que eu não gostei foi o café no café da manhã. Os cafés em outros restaurantes foram ótimos. Eu realmente gostei de tudo.
9,7 Excelente
Prós: Um lugar perfeito para umas férias românticas! As suítes são maravilhosas, as piscinas são bonitas, os jardins são espetaculares e a praia é limpa e bonita. A praia em que o lugar fica é linda, calma e tem água quente com a vida marinha nadando com você. A atmosfera é muito romântica, e foi perfeita para a nossa lua de mel.
9,6 Excelente
Prós: Very good, large selection. Has a nice view of the ocean from the outdoor seating area. Smoking is permitted in this area so that is a negative for me. Many restaurants for dinner with great food and service.
Contras: They have a rule "No saving loungers at the pool" but they do not enforce it.
10,0 Excelente
Prós: Food was amazing, the grounds are immaculate and the staff are fantastic.
Contras: Everything was wonderful! Could use some ceiling fans in the theater area
7,5 Bom
Prós: Restaurantes para o jantar sao bons! Piscina legal
Contras: Café da manhã ruim, quarto quente!
9,6 Excelente
Prós: Beautiful grounds, elegant public areas, comfortable room well stocked, amazing staff, beautiful beach, quiet pool and delicious food.
Contras: Only thing missing is a Coffee bar.
9,2 Excelente
Prós: The beach was great. So was the main pool.
Contras: The bugs were absolutely horrible. I have never experienced so many mosquitos in all of our many times traveling to Mexico.
10,0 Excelente
Prós: We loved everything about it. We will definitely be returning.
9,6 Excelente
Prós: O quarto é bem espaçoso e a cama bastante confortável. A estrutura do hotel é excelente, muito limpo, todos funcionários são muito simpáticos, te chamam pelo nome e fazem com que a estadia seja muito prazerosa. O café da manha e o almoço são ótimos. Além de uma enorme variedade de opções, o sabor da comida é excelente. Em relação ao jantar existem diversas alternativas de restaurantes. Na minha opinião, o melhor foi o Mar Y Tierra. Todo dia recebíamos um jornal com as atividades disponíveis. Não deixem de fazer a aula de dança de casal com a Angelica, que é muito divertida. Os shows e as apresentações a noite também são muito boas. Nossa dúvida era sobre a praia do hotel, mas chegando lá fomos surpreendidos pois a praia é muito bonita.
Contras: A comida do restaurante Italiano não é boa, pedi um canelone e não comi pois o sabor não era agradável. O quarto era um pouco barulhento, conseguia ouvir passos e as portas se fechando no andar de cima.
10,0 Excelente
Prós: The excellent check-in experience. Many thanks to Celeste. Amazing resort, beautiful nature and very well cared for. I loved that they are so eco-friendly and even have a turtle rescue program. The room was very nice with a pleasant bathroom. The pool area was excellent and the beach area like paradise. Food was good and the staff very friendly and helpful. Definitely a place to visit again.
Contras: The food in some of the restaurants was mediocre. The food during our Teppanyaki evening was very bad. Expected the most out of this evening because it was a reservation only. Didn’t meet our expectations unfortunately.
8,3 Excelente
Prós: The resort is full of Awe! Very Beautiful, best restaurants and entertainment hands down.
Contras: Unless you pay for privilege, it seems the staff are not as personable as other resorts. Also my phone came up missing-- later determined stolen. Resort was slow to respond.
10,0 Excelente
Prós: Great restaurants and beach and pool are outstanding
Contras: There were some mosquitoes so bring some bug spray
10,0 Excelente
Prós: Lots of activities, great food, entertaining staff, and adult beverages
Contras: Would have been nice to have a coffee bar.
10,0 Excelente
Prós: Amazing. Just amazing. The beach, pool, restaurants. Valentin never disappoints.
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5
720 €+
Visão geral
Avaliações
Com uma estadia Belmond Maroma Resort & Spa em Playa del Carmen, ficará a 10,8 km (6,7 mi) de El Camaleón Mayakoba Golf Course e a 17,5 km (10,9 mi) de Calle Quinta Avenida. As principais comodidades incluem aluguer de limusinas, computadores e registo de entrada rápido. O hotel conta com transporte de/para o aeroporto (a pedido) mediante uma sobretaxa e há estacionamento com motorista grátis no local.
10,0 Excelente
Prós: Hotel is amazing. Very much recommended. Staff and stay. Breakfast is great! If you have an auto rental even better because staff can recommend you places to visit near by. Second time staying. Also they release turtles they keep when are born.
9,6 Excelente
Contras: The problem of seaweed in the beaches! The cusine suppose to have an international standard
9,6 Excelente
Prós: Atendimento excepcional desde antes da chegada quando mandaram um e-mail solicitando informações para agilizar o check in. Quarto super confortável com ambientação aconchegante e a decoração combina com o local. O serviço de atendimento de praia e piscina discreto e atencioso. Numa das noites houve um jantar mexicano temático onde pudemos experimentar diversos pratos locais. Café da manhã delicioso com suco fresco, frutas cortadas, cesta de 'boulangerie' e 7-8 opções de pratos quentes, tudo trazido a mesa. Cardápio de almoço com pratos típicos no capricho.
Contras: A salada Cesar foi decepcionante, acho que eram 9 ou 10 folhas de alface e alguns croutons.
6,3 Bom
Prós: The staff, the pools, the beach. If you just want to sit on the beach all day and be waited on and don't really care about the room it might be for you.
Contras: The rooms were uncomfortable and needed updating. Sea facing rooms balconies practically facing each other so no privacy and all seem to be right overlooking the bar/restaurant (view of the ocean in our room 26 almost totally obscured by the huge roof of the bar as well). Smoking allowed on the balcony and our neighbour was smoking cigars so it wasn't nice to sit outside. Food hugely expensive. Hotel needs a bit of TLC. Captive animals really upset me. They keep a peacock in a tiny cage and put a poor stressed looking parrot out each day for people to gawk at.
7,1 Bom
Prós: Beautiful hotel and beautiful beach if there would be not the problem with the seagrass. The hotel makes everything in their power cleaning up daily this natural Desaster. It’s a pitty but the reality is different from what the hotel provides on pictures from the beach and the sea which I do not understand . I would communicate this subject transparent wit the customer. The kitchen / food is excellent but a bit to expensive. Same for wine and others .
Contras: Food was excellent . The provided cooking classes are super nice
7,9 Bom
Prós: Food was excellent. Beach was fantastic. Pools were OK. Staff was fabulous. No TV's in rooms was different. Beach lounging is great. Location is great. Very quiet.
Contras: No TV in rooms. Rooms are OK, but not great.
7,9 Bom
Prós: The people are super friendly and honestly want to make your experience unique. The facilities are very nice, a bit old fashion so you need to like it (I do). The weekly program keeps you busy (yoga, tennis, cooking classes, theme dinners, trips). 24 hour service. Good food.
Contras: I think prices are a bit excessive but I learned this is the case in all Riviera Maya so I am not criticizing the Hotel necessarily but the destination. The restaurant serves good food but 100 $ for a BBQ buffet dinner or a Mexican buffet dinner it is too much in my opinion. All prices have an additional 16% service and 16% tax. you feel like you are in the US! In Mexico City for ex. you pay 100$ in the best restaurant in town with Michelin stars. 240 $ for a 50 min massage (I pay less in Switzerland in the same type of hotel!) I think they could balance by offering more complementary things (more yoga / Pilates class over the day for example, or nonalcoholic cocktails by the pool). I had to organize the trip to Tulum myself because they could not find a guide for the Friday and they work with only 1 tour operator that charged double the price of what I paid. Overall it is a good hotel and I had a good time but I am not sure I would travel 14h from EU for it.
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6
271 €+
Visão geral
Avaliações
O transfer do aeroporto para o hotel dura cerca de 50 minutos. Playa del Carmen é alcançável em cerca de 3 km. Aqui esperam-no diversos estabelecimentos comerciais, restaurantes e bares. O hotel foi renovado por completo em 2002 e dispõe de 3 andares com um total de 324 quartos. Compreende um hall de entrada com recepção em serviço sob 24 h. Conta ainda com boutiques, loja de souvenirs, minimercado, bar, cabeleireiro e um restaurante climatizado com área para não fumadores. Adicionalmente contempla um míni-clube e acesso à Internet. Poderá estacionar o seu automóvel no parque de estacionamento. Os serviços de quartos e de lavandaria completam as ofertas. Os confortáveis quartos contemplam casa de banho completa, secador de cabelo, telefone com ligação directa, televisão via satélite/cabo, mini-bar, ar condicionado, varanda ou terraço e cofre. Na área exterior encontra-se uma piscina com tanque para crianças e um terraço. O hotel conta ainda com banho de vapor, sauna e massagens. Adeptos de desporto poderão praticar aeróbica, ténis de mesa, ténis, basquetebol e voleibol ou exercitar-se no centro de fitness. O programa de entretenimento proporcionar-lhe-á uma estada diversificada. Existe um campo de golfe a cerca de 2 km de distância.
10,0 Excelente
Prós: A equipe era incrível! O resort era impecável, eles tinham atividades. Comidas e bebidas boas sempre que você quiser.
10,0 Excelente
Prós: Amei a paisagem com deixar as coisas naturais & os animais. Piscina foi incrível, bela praia e amigável equipe. Al uma carte restaurantes foram bons.
Contras: Buffet de alimentos em geral não eram nada de especial. O sobremesas foram muito mas sem sabor. Apenas o sorvete era bom.
9,7 Excelente
Prós: Localização, funcionários e instalações foram maravilhosos. O único ponto negativo foi que os preços do spa eram altos demais. Também seria bom se o serviço de quarto fosse oferecido para o café-da-manhã.
Contras: Serviço de quarto não oferecido no café da manhã. Também não gostei do fato de que tivemos que pagar extra quando chegamos para obter quartos conectados.
9,2 Excelente
Prós: What a wonderful resort.. one of the best we have stayed at.. the staff were wonderful.. very polite, friendly and extremely hard working. The food was fantastic! And so many options for all types and ages. Lots of activities available for all.
Contras: There are two classes of residents; normal and prestige.. with prestige; you get everything the others get plus.. extra beds on the beach, free massage, late check out.. access to the prestige lounge etc.. prestige class didn’t follow in the rooms though.. very small and dated.. which was a shame.. as there was 4 of us.. the room didnt resemble the photo of the room I booked. Sun beds availability around the pool will always be an issue.. people reserving with towels.. It’s the same issue at every resort. It was a sad day when we left. If you organize a trip.. do it at the store just outside the resort.. same for inflatables and balls. The exchange rate is better at the hotel than we got at the airport. Tipping / paying in pesos is better (for you)...
2,5 Medíocre
Contras: The resort is old and very outdated. Not clean. Staff wasn’t very friendly. Clientele was frightening. Food was very bad even for an all inclusive. I didn’t know enough about this chain at the time of booking but I would never stay at one of these resorts again.
10,0 Excelente
Prós: The location is just perfect: authentic, not overbuilt, in the middle of the rain forest, with animals roaming around free - what a delight for kids and adults alike! The facilities are clean and compact and at the same time everything is there for every taste, including a good gym and multiple restaurants. The food is absolutely delicious and the variety is striking - I have no idea how they manage! The service at restaurants is fabulous: staff are friendly and ready to serve even when you can clearly reach out and get your coffee by yourself. There are two large swimming pools and we loved both.
Contras: The beach was a bit disappointing as on 8 out of 10 days of our stay there were loads of sea weeds and the cleaners simply could not catch up. We were told by staff that this was a recent phenomenon most likely attributable to the climate change. Lots of credit to staff who relentlessly tried to remove as much weeds as possible. Apart from that, the beaches are kept clean of plastic and other human pollution.
9,6 Excelente
Prós: Além de lindo o hotel nos coloca em contato direto com a natureza. São plantas, árvores, quedas d´água, animais, pássaros por todo o hotel. Ficamos encantadas com toda a beleza que pudemos desfrutar. Acomodações ótimas, comida deliciosa. Só a praia que deixou a desejar. Talvez seja a época do ano, Agosto, mas a quantidade de algas não permitiu entrar no mar.
Contras: Houve uma certa dificuldade em reservar os restaurantes para o jantar. O mediterrâneo foi bem abaixo das expectativas.
10,0 Excelente
Prós: great range of food asortiments, great big pool, lot's of nice activities all day, great shows in the evening, kayaks available for free 1h / day
Contras: sound proofing not as good but ok
9,6 Excelente
Prós: Staff very interactive and nice. Love all the wildlife
Contras: Bed was very hard
6,7 Bom
Prós: The food at the buffet was great, and I also really liked the food at the Tex-Mex restaurant. The bar waitress was really on top her game and came often to check if we wanted drinks. I liked the nature life there (howler monkeys, flamingos, toucans etc.). The beach was beautiful and well taking care of. I liked the concept of the pool bar, but it didn't have enough sunlight.
Contras: I didn't like the fact that there is no disco on the premises, although there is easy access to Playa del Carmen downtown. And I didn't appreciate that when I got my room cleaned the maid never cleaned the floor. I also would've liked it if they had an adult only pool. I didn't appreciate that the staff lets people reserve the beds around the pool for hours without even showing up, when it clearly states on signs that you can't do that! The Sunday night show was very strange and I think they should think about replacing the theme of that night! Lastly, I think there should be a 24h bar on the premises as well, everything was shut off by 2.
7
454 €+
Visão geral
Avaliações
O El Dorado Casitas Royale, premiado com 4 Diamantes pela AAA por seus serviços de alta qualidade, é um hotel somente para adultos construído em 450 hectares de floresta tropical, localizado no coração da Riviera Maya e de frente para o extraordinário Caribe mexicano. É um resort onde casais ou recém-casados podem desfrutar da experiência GOURMET INCLUSIVE®; este luxuoso resort romântico, que se estende ao longo de uma praia isolada, oferece acesso exclusivo às suas próprias piscinas privativas e bares aquáticos, serviço de mordomo na praia, uma variedade de serviços de concierge com opções de travesseiros e aromaterapia para um magnífico SPA.
10,0 Excelente
Prós: Ficar no Casitas é sempre incrível!!!!!
Contras: Pare de empurrar os complementos.
9,7 Excelente
Prós: Staff was super friendly
Contras: Check out process
8
328 €+
Avaliações
9,1 Excelente
Prós: Resort all inclusive só para adulto. A comida era boa com muitos restaurantes para escolher. Vista do mar era ótima.
Contras: Muitas escadas e degraus pequenos entre os andares. prepare-se para andar bastante porque as coisas ficam espalhadas. caminhos muito escorregadios quando estão molhados
9,7 Excelente
Contras: Peças dos terrenos eram muito fedorento
9,4 Excelente
Prós: O serviço, a comida e a localização foram excelentes. A equipe foi genuinamente feliz por ser de assistência e sempre nos cumprimentou com um sorriso.
10,0 Excelente
Prós: A equipe muito gentil e cortês. Equipe de animação é tão divertido.
Contras: Desejo era menos dispendioso.
10,0 Excelente
Prós: Tudo. Foi incrível.
10,0 Excelente
Prós: Tudo !!
10,0 Excelente
Prós: Comida, serviço, entretenimento. Tudo foi perfeito em minha opinião.
Contras: Nada
9,7 Excelente
Prós: O nosso quarto era lindo
Showss eram ótimos
A comida era ótima
Amei como dava para ir caminhando até a 5ª avenida
A maior parte da equipe foi amigável
Praia bem conservada
Contras: Piscina congelante
Eu me senti como se eles estivessem sempre tentando vender algo para nós
piscina pequena
Praia lotada
Cadeiras de praia eram velhas - precisam de uma atualização urgente!
8,8 Excelente
Prós: Localização
Quartos de bom tamanho
Área da piscina
Funcionários simpáticos
Serviço
Contras: A comida era apenas ok
A roupa de cama folhas deve ser melhorado
Melhorar as instalações lounge
6,8 Bom
Prós: Os funcionários foram incríveis. Lindo resort, bom boas opções
Contras: Horrível cheiro horrível do ocean como esgoto. Foi extremamente difícil para desfrutar a praia. Não comer no piscinas
10,0 Excelente
Prós: Tudo! Serviço Simplesmente Incrível
Contras: Paredes finas
9,2 Excelente
Prós: Staff were amazing. The gym is fantastic. Food and drinks were great!
Contras: Was half under construction so was a bit noisy and boarded up. Some restaurants were not open. The reformer Pilates classes were not on because machines were being serviced.
9,2 Excelente
Prós: Staff was awesome. Everyone is friendly. Also food that they supplied are delicious.
Contras: Hotel has the only one bad point. They are renovating their facility. Thus a little bit noisy and difficult to access to outside.
10,0 Excelente
Prós: Decoração , cama ultra confortável , limpeza maravilhosa , aconchegante , espaçoso , tudo maravilhoso.
Contras: Nada. Tudo e perfeito
6,7 Bom
Prós: The grounds are beautiful
Contras: They are currently under major construction. It is loud and uncomfortable.
7,1 Bom
Prós: Nice option to spend few days in a very central location. Staff is super kind. Some rooms have been recently very nice remodeled. The coffee shop and the 24 hours are definitely the sweet spots.
Contras: We never been told that the hotel is under remodeling. Most restaurants are closed and the few opened have very standard menus.
10,0 Excelente
Prós: Incredibly helpful and friendly staff. Great WiFi. Food was amazing. Comfortable beds.
Contras: Hotel is currently going through major renovations - though they’re doing a good job of minimizing noise disruptions.
9,6 Excelente
Prós: Beautiful resort, food was good and the staff was excellent. They waited on us hand and foot.
Contras: The beach could be better. Not really able to wade out into the water due to rocky bottom.
8,8 Excelente
Prós: Good programs. bubbly swiming party and silence party. Foods are really good. steak and all foods are very tasty. some foods are strong and solty but still ok.
Contras: 1. hotel pribiate sea.. we cant go into the sea water due to lots of seaweed. its very diffrent with cancun hotel zone. 2. extra money to rent bed near swiming pool. 3. wokers are very kind but everytime offering the special menu required extra money. it makes us feel burden. 4. no information and proper photo about gurden room and not gurden room. 5. reception desk doesn't pick up the phone usually. we have to make call several times. 6. lack of the advertising about their program. bubble party and silence party.. they have good programs but once check in, they dont give any useful info anymore. 7. when we get there first time there is uphill right before front door but workers doesnt help until we get to the enterence. they kindly give their hands only we carry all backs in front of them and enterence stairs.
10,0 Excelente
Prós: in spite of the renovation, we were highly pleased with our stay.
10,0 Excelente
Contras: some upgrades going on but not huge inconvenience
10,0 Excelente
Prós: Tudo
Contras: Nao poder trazer minhas filhas
6,3 Bom
Prós: The bed was very comfortable. The room was very clean. love the jacuzzi & the bottle of champagne
Contras: When we booked the hotel there was no add about the remodeling. A lot of the facilities were not available. The noise, the construction and the workers walking around the facilities weren’t so pleasant.
8,0 Excelente
Prós: Great location and staff with very nice rooms. Very friendly staff, clean , good food beach area and pool. - 24 hr lounge good helpful when returning from late nights in town.
7,7 Bom
Prós: The resort was luxurious and the staff was very friendly and helpful.
Contras: Some of the daily activities and the nightly entertainment were pretty cheesy. While this resort was more classy in most ways than many other corny all-inclusives, the entertainment was pretty bad.
5,3 Razoável
Prós: it is right on the beach and walking distance to town.
Contras: no food service on the beach. Cheap wine selection.
8,0 Excelente
Prós: great hotel. good dining options for 4 days .. then over 4 days it may start to get repetitive. great staff make you feel very welcome. close to Playa city's shopping and nightlife. all in all a great property.
7,6 Bom
Prós: Pleasant, friendly staff. Very clean. Food well above average for an all inclusive resort. Excellent location for access to all Playa Del Carmen has to offer. Nice, wide, sandy beach.
Contras: All inclusive can be a bit too much particularly when the many restaurants and entertainment available in Playa Del Carmen is footsteps away. The "standard" wines left something to be desired and would benefit from an upgrade. The resort can be noisy at times depending on the room's location.
8,0 Excelente
Prós: everything was excellent,really!!!
Contras: nothing
9
371 €+
Visão geral
Avaliações
Ao alojar-se Fairmont Mayakoba em Playa del Carmen, ficará em frente à praia, a 15 minutos de carro de El Camaleón Mayakoba Golf Course e de Calle Quinta Avenida. As principais comodidades incluem acesso à internet com fios grátis, um business center e aluguer de limusinas. Planeia um evento em Playa del Carmen? Esta estância dispõe de uma área total de 3716 metros quadrados para eventos, onde se incluem um centro de conferências. A estância conta com transporte de/para o aeroporto (disponível 24 horas) mediante uma sobretaxa e há estacionamento com motorista grátis no local.
10,0 Excelente
Prós: A propriedade é grande e incrível. Os canais tornam este lugar muito especial. Os funcionários são de primeira. Artigos de toalete são divinos. Ter pranchas de paddle e são um grande bônus.
Contras: Sem bicicletas o suficiente.
9,6 Excelente
Prós: Everything it was beautiful
9,6 Excelente
Prós: Access to bikes for all hotel guest was a great way to get around.
8,3 Excelente
Prós: Comfortable beds
Contras: Air conditioning wasn’t good
6,3 Bom
Contras: Achei o custo benefício ruim. Cardápio dos restaurantes bastante limitado. Serviço de garçons muito ruins. Serviço na praia deixou bastante a desejar - constantemente faltavam toalhas, funcionários demoravam muito para atender e todo pedido era necessário refazer no mínimo 2 vezes pois os funcionários esqueciam.
5,0 Razoável
Prós: O quarto é confortável
Contras: O hotel me cobrou no check out pedidos do meu outro casal de amigos que estava no regime all inclusive e não queria me reembolsar sob a alegação de que ele ainda estavam dormindo. Me reembolsou apenas a parte do almoço deles que como ainda não tinham quarto foi colocada no meu (com muito custo e ma vontade da recepcionista). Não avisaram aos meus amigos do all inclusive sobre cobranças extras e eles pagaram um alto valor de excedentes. Você às vezes leva um tempão esperando o carrinho lotado. O passeio de barco é devagar e enfadonho. A guia também não era simpática. Não pude almoçar no restaurante em frente à praia de roupa de banho. A guia me disse gente eu poderia usar a praia dos outros hotéis mas também não pude (apenas restaurantes). Tentei reservar o restaurante do outro hotel do complexo e também disseram que não era possível. Quanto tentei para o mesmo dia já estava lotado. Tudo péssimo!!!!!!
7,9 Bom
Prós: É silencioso,tranqüilo. As pessoas são gentis.
Contras: É tudo muito longe dentro do hotel.A praia,os restaurantes. Para mim que queria conhecer a área em volta,ficava tudo muito lento.Acho caro para o que é É bom,mas não é um super hotel.
5,8 Razoável
Prós: É confortável e silencioso. Bom para dormir.
Contras: É um hotel para quem joga golfe.No meu caso,que fui á passeio por Playa del Carmem,não é um hotel prático por ser muito grande e caro.
10,0 Excelente
Prós: In general , the stay was good , the people in the service was excellent
6,0 Bom
Prós: Tranquil location Food was good
Contras: Can only bike or travel by golf cart. Lots of kids at the resort. Only ten bikes for kids. At least 50 kids at the resort. Took 1.5 hours to get bikes. Kids paid cooking class was eat cotton candy (they didn't even watch the making) and movie.
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10
149 €+
Visão geral
Avaliações
Com uma estadia Magic Blue Spa Boutique Hotel-Adult Only, ficará numa localização central em Playa del Carmen, a alguns passos de Calle Quinta Avenida e a 5 minutos a pé de Playa del Carmen (praia principal). As principais comodidades incluem jornais grátis no lobby, um serviço de limpeza a seco e uma receção aberta 24 horas. O hotel conta com transporte de/para o aeroporto (disponível 24 horas) mediante uma sobretaxa e há estacionamento no local.
5,4 Razoável
Contras: A casa mais limpa ROUBOU dinheiro !!!
5,4 Razoável
Prós: The pool area and bar is beautiful. The staff was great except for cancelling a tour 24 hours in advance due to an illness was a big hassle. I had to beg them to do it and got a serious attitude about it.
Contras: Everything else. Constant noise, the location is close to everything but it’s not relaxing. The rooms look like a motel. Seriously bare and ugly. I left the property early due to the noise and I was not refunded for my last days. Oh! And the owner parks his cars directly in front of hotel which blocks the entrance entirely. Very annoying and rude to the guests!!!
8,8 Excelente
Prós: beautiful spa with lovely staff, great experience - I recommend to book a treatment. Lovely pool/Jacuzzi/lush gardens - the best part of the stay was to swim and relax at the pool and hammock. Reasonably priced pool bar. The hotel staff is nice. Even though it is not a super small hotel, the greenery covers up the rooms and gives the impression that the hotel is almost empty - as it is adults only, it was amazingly quiet and very relaxing!
Contras: The only thing that I wanted to point out that the mattress and pillows were not comfortable - seemed like they were quite dated and needed an upgrade (maybe it was just my luck as my family stayed in another room and they said their mattress was good). The breakfast food in the restaurant is in abundance, the quality is Okay. There is a little noise from the busy street but not too bad. Overall great value for the money, will return!
10,0 Excelente
Prós: Stunning view from your room! The location was perfect, centrally located nearby shops, restaurants, a dive shop just across from the hotel. Nice breakfast selection and I would highly recommend going to their Brazilian restaurant for a bite in the evening, it's a definite value for money.
Contras: The spa services are rather expensive, but luckily we got a deal where they offered a 30% off your first treatment.
10,0 Excelente
Prós: This was a very pleasant surprise. The staff was great , the grounds were amazing special shoutout to Manuel the bartender he was great. Great location close to everything. When you entered the place you could not here the noise outside very peaceful. I HIGHLY RECOMMEND THIS RESORT !
7,5 Bom
Contras: Subir escadas psra o quarto. Ausência de estacionamento. Ausência de manobrista.
10,0 Excelente
Prós: Location - great, a few minutes walk from the beach Service - proffessional, very friendly, helpful and caring (I even received a small surprise for my birthday) Breakfast - very tasty, big variety of sweet & savory options Spa - clean, relaxing
Contras: N/A
7,5 Bom
Prós: Gostamos da localização. Perto da 5 avenida e Coco Bongo.
Contras: Eramos 3 pessoas, mas me parece que o hotel está preparado apenas para casais. Ficamos muito tristes quando voltamos tarde de um dia de passeios e o quarto não estava limpo e arrumado. Não recebemos nem desculpas pelo descaso e ainda perguntaram se nós queríamos que limpassem o quarto. Funcionários pouco cordiais.
10,0 Excelente
Prós: Hotel muito bem localizado. Equipe muito amigável e limpeza nota 10. Café da manhã bem completo e muito saboroso. Amamos nossa estadia e com certeza voltaríamos nos hospedar nesse hotel.
9,6 Excelente
Prós: Lazer, piscina, limpeza do quarto muito boa, ótima localização.
Contras: Não gostamos do restaurante, comida não era de tanta qualidade, café da manhã simples, sempre às mesmas coisas e coisas que estavam no jantar do dia anterior.
8,0 Excelente
Prós: A área de piscina é bastante confortável e o bar da piscina funciona muito bem!
Contras: A boite em frente ao hotel toca música eletrônica em volume alto até a madrugada o que prejudica o descanso!
8,3 Excelente
Contras: Do restaurante onde era servido o café da manhã. Confuso e bagunçado.
8,3 Excelente
Prós: The hotel looks like a resort in Thailand. The pool and the jacuzzi is great. The breakfast was good.
Contras: The rooms need renovation and the pillows are too hard (in my opinion)
11
279 €+
Visão geral
Avaliações
Com uma estadia Mahekal Beach Front Resort & Spa, ficará numa localização central em Playa del Carmen, a alguns passos de Mamitas Club e a 5 minutos a pé de Calle Quinta Avenida. As principais comodidades incluem um serviço de limpeza a seco, uma receção aberta 24 horas e assistência multilingue. O hotel disponibiliza transporte de/para o aeroporto (disponível 24 horas) mediante uma sobretaxa.
6,5 Bom
Prós: Excelente localização, layout único, bom restaurante
Contras: Chão sujo, manchas na edredão, chuveiro vazando
10,0 Excelente
Prós: Quartos limpos, com boas instalações. Sem TV ou máquina de café, etc Praia, opções de restaurante e spa eram muito bons.
A equipe foi excelente .... e eu quero dizer em frente ao passar. Simplesmente incrível.
Contras: Quartos, instalações, localização, pessoal e isolada praia.
Eu gostei muito, já reservado outra viagem no início de 2017.
A localização central para Playa Del Carmen foi especialmente apreciado.
8,5 Excelente
Prós: equipe do restaurante, localização, café-da-manhã, varandas, relaxamento, com certeza recomendo!
Contras: Chuveiro com pressão baixa, bar barulhento ao lado todas as noites com um bum bum bum
9,2 Excelente
Prós: Amazing facilities, we spend most of our time at the beach pool which provided an amazing view and allowed us to keep away from all the hassling. We enjoyed the graden view Palapa very much, it was a cool experience and overall provided peace and privacy. Staff was always friendly and helpful. We were greeted with a hand-made gift for our anniversary, and surprised with chocolate one day. Breakfast was great with a nice selections and a stand with freshly made daily specials. It's held at the restaurant near the beach pool, so the view was a nice additions. We also ate a couple of times at the Fuego, which was always good and they make the best Mojito. We also spend a lot of time at the bar playing pool, a cool option for a rainy evening. The location is just near the south end of the 5th, so close to the action but nice and quite, which we liked. Beds were super comfy and I slept like a baby.
Contras: Water pressure in the shower is horrible. It's the worst we ever encountered in our travels. It's on the verge of unusable. We complained once, and someone arrived and fussed around with it, which was of little help. There seemed to be extra mosquitoes at the hotel, perhaps because of the vegetation? I mean there are many mosquitoes in Mexico, but there were even more somehow. And I was missing a coffee machine and a minibar at the room, a mild inconvenience.
9,6 Excelente
Prós: Beautiful property, well kept. Looked like a tropical paradise. The palapas were very nice
Contras: The only negative we have to say is we went the end of Sept and it’s apparently rainy season and there were swarms of mosquitos everywhere, making us very uncomfortable. The mosquitos were quite aggressive and we got many bites everyday
10,0 Excelente
Prós: Everything was perfect ! Our private beach, food, pools. And stuff was so nice ! Iam sure I’ll come back to Mahekal
8,3 Excelente
Contras: Do chuveiro
8,8 Excelente
Prós: cafe da manhã
Contras: chuveiro horrivel e fraco a agua
6,0 Bom
Prós: It was close enough to shopping and restaurants yet the tranquility and lush gardens all around the resort and our palapa villa provided such tranquility. It was absolute paradise. the pools are amazing. Both restaurants Great too!
Contras: The beaches are not swimmable because of the seaweed that is on all the beaches. There should at least be coffee makers in the rooms. There is free coffee on the beach side of Fuegos, but the receptionist said I had to go to the restaurant for coffee??
10,0 Excelente
Prós: Everything is great!
Contras: Nothing.
10,0 Excelente
Prós: Da atenção e carinho dos funcionários, localização e café da manhã.
8,3 Excelente
Prós: The area is amazing. The hotel is beautiful. Staff in the restaurant, common areas and room cleaning was really nice. It was my second visit, unfortunately this time was not as good as the first one.
Contras: I booked a taxi to the airport with specific requirements, they didn't do the reservation properly. The receptionist said it was not her responsibility and was extremely rude and hands off even though the bellboy told me it was their mistake. He did solved my problem and was very helpful. Only one restaurant was open for breakfast and dinner. AC didn't always work properly in the room.
10,0 Excelente
Prós: Amazing service and staff, clean and beautiful property, great location on the beach and near all the city center has to offer.
Contras: In room refrigerators would be nice to have.
10,0 Excelente
Prós: Throughout our trip we had breakfast, lunch and dinner at the resort, all of which were amazing. I was also pleasantly surprised at how clean the beach was - no seaweed on the shore!
Contras: The lobster on the lobster night dinner had a bit of an odd taste to it. I think it was overcooked and over salted.
8,8 Excelente
Prós: Este mini - resort tem uma excelente localização, pois fica mesmo em cima da praia de Playa del Carmen, mas é uma pena estas praias estarem cheias de sargaço. Está perto de supermercados, restaurantes e da 5 Av. Não tem parque de estacionamento, mas isso não é um problema pois tem bastante lugares na rua, perto da entrada. Ficamos num quarto Palapa, que era bastante grande e mesmo em frente a uma piscina pequenina, maravilhosa, as outras 3 piscinas têm mais hópedes. O pequeno almoço é excelente, com bastante variedade. Também jantámos e almoçamos em outros restaurantes do hotel, igualmente bons. Room Service também é muito eficiente. O Spa é maravilhoso, e recomendo vivamente, é excelente num dia de chuva. Podemos alugar bicicletas.
Contras: Faz falta um frigorífico e uma televisão no quarto.
12
204 €+
Visão geral
Avaliações
Novo complexo de luxo de desenho situado a só uma rua da formosa praia de Mamita. Este sofisticado refúgio só para adultos oferece elegantes quartos e suítes com toques de estilo boutique. Desde um exclusivo bar e salão no terraço até uma impressionante piscina de borda infinita, um spa e salão de serviço completo.
10,0 Excelente
Prós: Everything!
Contras: The noise from the rooftop bar and kitchen could be heard in all rooms due to the design of the building. More could be done to soundproof.
10,0 Excelente
Prós: O hotel é excelente e superou nossas expectativas. Decoração moderna, quarta super confortável. Comida e bebidas ótimos em todos os restaurantes, gostamos especialmente do restaurante mexicano. Fomos muito bem atendidas por toda a equipe, tanto no Reef 28 quanto nos dois outros resorts da rede. Aliás, foi muito fácil o deslocamento para os outros resorts. Coco Beach fica a 15 min a pé do Reef 28 e tem uma piscina incrível, e Playacar tem a melhor praia. A localização é ótima pra quem quiser aproveitar o centro de Playa Del Carmen, com muitas lojas e opções de restaurantes e bares.
Contras: O hotel deveria tomar providências sobre o barulho à noite. Música altíssima até 2, 3 da manhã. Não conseguimos identificar se era do rooftop ou se vinha de algum bar no bairro, mas parecia que estávamos dentro de uma boate. Só conseguimos dormir porque levemos earplugs. Salvaram as nossas férias.
8,8 Excelente
Prós: Fantastic facility
Contras: Very noisy until 2am. Though we asked for quiet rooms we got 2 rooms right in front the next door bars which play strong music very late. The initial response was that the rooms are quiet. Later, when we complained about the noise we were offered to move to another facility 20 minutes drive away. Pity , because the hotel is really good
9,2 Excelente
Prós: Everything was great, nice rooftop swimming pool and bar, food was delicious, very friendly staff. Close to the city Centre.
Contras: Sometimes there wasn’t enough space at the swimming pool area.
10,0 Excelente
Prós: Hotel todo novo e de bom gosto Limpeza espetacular Comida muito boa Pode se usar os resorts da marca , Reef Cocobeach e Reef Playacar resort e SPA
Contras: Atendimento, quarto moderno e muito limpo e novo, localização muito boa
9,1 Excelente
Prós: The Asian restaurant food/drinks were great. The rooftop bar food was great. Basically, almost all the food is very good. The cocktail menu is mostly what you will be choosing from for drinks.
The rooms are very big and comfy and get cleaned very nicely.
The staff organizing excursions are very friendly and helpful.
The spa is amazing!
Contras: You have to accept the fact you will be unable to sleep before 2 am. There is so much noise going on, both outside as well as reverberating inside from the rooftop. Basically, in your room, you can listen to 3 parties at once. Why 2 am? Then it probably legally has to stop everywhere.
Little selection of whisky, only the typical bland ones.
It takes a long time to get food, but that seems to be in most of Playa del Carmen.
9,2 Excelente
Contras: Food and drinks at the pool are extremely overpriced!
9,2 Excelente
Prós: My sister and I wanted a relaxed spot in Mexico in between our US destinations. The Reef 28 all-inclusive resort met our expectations. Staff were very friendly and accomodating. The resort was great being an adults only resort then also having access to the other sister resorts. The customer services manager Zouhaila was extremely helpful. We look forward to returning real soon.
Contras: Only minor comment but the meals were not consistent particularly the breakfast menu.
10,0 Excelente
Prós: The Room and the Food were above expectations
Contras: N/A
9,2 Excelente
Prós: We enjoyed our stay at the reef and booked the master suite which was very spacious! Our room and hotel were super clean. The property is located not far from the city centre and even with this we didn’t have any problems sleeping through the night. The staff were accommodating and help our bags even after check in.
Contras: The hotel even while very comfortable the guest checking in are there for drinking and partying. We as a couple in our late 20s were there to relax which we did however a lot of very intoxicated guest in the lobby plus around most of the hotel.
10,0 Excelente
Prós: Great value for the money. Very clean and best location. Awesome breakfast and service. Very Good gym and pool facilities.
10,0 Excelente
Prós: Just great everything just as described location good.food good staff couldn’t be more helpful
Contras: Everything was good. The only negative was that it didn’t have beach access but roof top pool was good and not everyone likes sand
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13
202 €+
Visão geral
Avaliações
Com uma estadia El Taj Oceanfront & Beachside Condo Hotel, ficará numa localização central em Playa del Carmen, a alguns passos de Calle Quinta Avenida e a 3 minuto(s) a pé de Playa del Carmen (praia principal). As principais comodidades incluem acesso à internet com fios grátis, registo de entrada rápido e um serviço de limpeza a seco. Poderá solicitar transporte de/para o aeroporto e existe, também, estacionamento grátis no local.
9,2 Excelente
Prós: The staff was EXCELLENT and very responsive and accommodating to all our needs. The hotel was beautiful and centraly located.
Contras: We didnt like the actual beach associated with the hotel was not usable. Not only was the water kinda brown but there were boats anchored all along the beach.
8,8 Excelente
Prós: Breakfast was amazing, short walk from 5th ave and infront of the beach. The affiliated restaurants were amazing too
Contras: Room we got needed some attention but we were quickly relocated to clean room, parking spots are small hard to fit a big car
6,7 Bom
Prós: Quarto e atendimento bom. Boa localização, a uma quadra da Quinta. Café da manhã servido no Planks foi excelente, nota 10.
Contras: Não volto ! A Praia em frente ao hotel é péssima. Parecia que tinha um esgoto a céu aberto. Água preta e o cheiro insuportável. Os funcionários nos informaram que o cheiro era decorrente da quantidade de sagarços, mas passeamos por Playa e o cheiro era muito pior no hotel. Não conseguimos ir à piscina e nem tomar o café da manhã no Club de Praia oferecido pelo hotel, pois o cheiro ruim era muito forte.
10,0 Excelente
Prós: The staff was great very accommodating. Breakfast @ The Plank was wonderful. We had access to the other pool facilities at the affiliated condominiums. Everything was in walking distance, night life, shopping, restaurants.
Contras: The breakfast downstairs was not buffet style and not clean.
7,1 Bom
Contras: O cheiro de sargaço é insuportável, um cheiro de ovo podre que chega a dar até dor de cabeça nos tinhamos que chegar dos passeios e ir direto para o quarto pois era impossível ficar na parte externa e muitas vezes o cheiro entrava no quarto. O restaurante para o café da manhã esta na frente da praia que esta tomada pelo sargaço e cheiro ruim o hotel não limpa a praia. Se eu tivesse a opção de cancelar minha estadia e procurar outro hotel eu faria pois quando nos chegamos em Playa del Carmen e saimos do carro todos ficaram enjoados.
9,6 Excelente
Prós: Very friendly staff, nice breakfast at the beach. Good option to have agreements with other establishments (restaurants and massage) to provide a good and affordable service for the guests. Plants in the hotel give a "jungle" touch to the place and avoid neighbours to be able to look into the apartments and rooms. Excellent location, close to 5th Avenue, without the big fuss and noise.
Contras: Small beach but in perfect conditions. Some boats in front of the hotel beach don't really invite to swim in the ocean.
9,2 Excelente
Prós: Funcionários atenciosos, estrutura do hotel organizada, no geral.
Contras: Sistema de limpeza de quarto causou desgaste e desconforto, porque a cada moeda que a camareira encontrava no quarto, colocava um bilhete na porta do quarto dizendo que não podia limpar porque tinha objetos de valor e não especificava o que era. Deixando o quarto sujo por dois dias, sem trocar toalha e sem trocar lixos e sem sabermos o que era de valor, desgastante e desconfortável....
10,0 Excelente
Prós: Atendimento Excelente!
Contras: I café da manhã deveria ser no hotel
10,0 Excelente
Prós: Excelente localização, café da manhã delicioso. O hotel é lindo, quarto muito espaçoso, camas confortáveis e equipe super atenciosa, em especial o Jorge que nos recebeu.
Contras: Nada.
9,6 Excelente
Prós: Absolutamente tudo foi perfeito, o apartamento fantastico, certamente o ponto alto da nossa viagem a Playa!
Contras: A praia em si, por conta das algas, mas isso nao é culpa do hotel.
10,0 Excelente
Prós: Café da manhã excepcional, hotel na beira da praia, quartos muito grandes (no meu caso tinha 2 banheiros inclusive), piscina com temperatura muito boa e a localização é ótima, vc pode fazer tudo a pé.
10,0 Excelente
Prós: Private roof patio
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14
102 €+
Visão geral
Avaliações
Com uma estadia Soho Playa Hotel, ficará numa localização central em Playa del Carmen, a alguns passos de Calle Quinta Avenida e a 10 minutos a pé de Playa del Carmen (praia principal). As principais comodidades incluem registo de entrada rápido, uma receção aberta 24 horas e assistência multilingue. Há estacionamento grátis no local.
10,0 Excelente
Prós: Excelente atenção da equipe e localização muito boa
8,8 Excelente
Prós: Quartos grandes, limpos, pessoal atencioso.
Contras: Café da manhã é ao lado, em um café bar terceirizado. As opções para os hóspedes são poucas mas bem feitas. Poderiam ter opção de café para crianças.
7,5 Bom
Prós: A localização e os quartos
Contras: do café da manhã e da dificuldade de pegar o elevador, pois não parava no nosso andar (1º)
10,0 Excelente
Prós: Da limpeza e da gentileza e educacao de todos os funcionários. O funcionário Rodrigo merece um elogio especial por sua eficiência e educacao com os hospedes
Contras: Tudo otimo!
9,6 Excelente
Prós: A localização é ótima, limpeza , piscina e cordialidade dos funcionários. Tem um restaurante de comida fit anexo ao hotel.
Contras: Chuveiro saía pouca água, mas nada demais.
9,2 Excelente
Prós: Os funcionários da recepção são excelentes e foram excepcionalmente prestativos em facilitar a nossa logística com passeios e também com o nosso deslocamento para o que precisamos fazer. Tanto o Rodrigo mas em especial a Yasmin foram super atenciosos e prestativos. Se o hotel já tinha chamado a atenção pelo ambiente e decoração, piscina no ultimo piso e pelo restaurante em anexo, os funcionários realmente conseguiram deixar nossa estada ainda mais prazerosa .
Contras: O box do banheiro é aberto. Apesar de promover um estilo diferenciado não é prático pois molha o piso. O café tb não tem muitas alternativas como opções.
9,2 Excelente
Prós: The staff were extremely helpful and every query was resolved fast and even followed up to ensure we were satisfied.
Contras: Jacuzzi in the roof pool wasn’t working
9,2 Excelente
Prós: O quarto tem um bom tamanho e a equipe muito atenciosa
Contras: O café tem poucas opções
10,0 Excelente
Prós: Hotel excelente. Quarto grande, cama confortável, bons lençóis e toalhas. Staff super atencioso e prestativo, adoramos a simpatia de Yasmin. A camareira Elma fazia lindas esculturas de toalhas e as colocava sobre a nossa cama. Adoramos!
Contras: O café da manhã podia ser mais variado.
8,8 Excelente
Prós: Super cute boutique hotel, nice rooms with refrigerator, centrally located but still quiet area and not on the main strip, great massage place downstairs, they can even come up to the room Free secured underground parking which was great
Contras: Jacuzzi was not very hot, but no big deal
10,0 Excelente
Prós: Perfect location. We were only there for one night, but it was perfect. Very close to 5th Avenue. Cool decor, friendly staff. Breakfast also really good.
8,3 Excelente
Prós: Excelente localização e equipe! Funcionários Rodrigo e Jasmin muito atenciosos. O café da manhã também é excelente!
Contras: Não havia o frigobar no nosso quarto.
7,9 Bom
Contras: Do fato de não terem sido honestos comigo. Paguei a vista, pedi o estorno do cartão, eles falaram que iam fazer, não fizeram e paguei duas vezes. Se não fosse a equipe atenciosa do booking estaria sem meu dinheiro agora.
15
604 €+
Visão geral
Avaliações
Ao alojar-se Viceroy Riviera Maya em Playa del Carmen, ficará à beira-mar, a 10 minutos de carro de El Camaleón Mayakoba Golf Course e de Calle Quinta Avenida. As principais comodidades incluem acesso à internet com fios grátis, aluguer de limusinas e jornais grátis no lobby. A estância disponibiliza transporte de/para o aeroporto (disponível 24 horas) mediante uma sobretaxa.
9,6 Excelente
Prós: I believe this is one of the top hotels in the area. If you like top service, small and luxurious hotels this is the place to be. We received an upgrade. We expierenced top staff service, everything you asked they did their best. The rooms are beautifully located, the beach beds with thick and nice cushions and the swinging beds on the beach are delicious for a relaxing stay. The spa is wonderfull.
Contras: A larger pool for fitness swimming, but it is still very OK. Better flip flops or sandals in the room. Plastic shower cap
6,7 Bom
Prós: We've traveled to Mexico during April 4-8, 2019. The best part of our experience was the villa. Though, we had to ask to move us on the second day as the first home was super noisy due to the hotel next door. We had to look for Edgar to confirm the move - I'd expect to be looked for... The second villa was fantastic - clean and very comfortable. We were offered a free dinner after we've complained about the noise, bad service and cold coffee - it was a great gesture, thank you!
Contras: A lot of things, for the money we've paid (we like comfort and we know what we want): 1. we were asked to pay for our breakfast - even though it was included - not a biggie but unpleasant. 2. service during breakfast was slow and coffee was cold - after I officially complained, all got fantastic and quick. However, for the class of hotel it is, this should not be happening. Ever. 3. the beach is horrible - we were not able to swim as it has stones and rocks everywhere at the shore line - simply impossible. Should we known it is this way - I'd have chosen Tulum instead. 4. next door (literally, no separation) is cheap noisy hotel with a disco at nights and then - a public beach. Hmm... No privacy... Not sure this is what anyone wanted next to the upscale hotel... 5. shocking prices for food and beverages. I should stress - the quality is amazing. However, a small glass of juice is $8, the cheapest glass of wine is $15... Shall I continue? We live in DC and go to good restaurants - such prices don't exist... this is ridiculous for Mexico.
10,0 Excelente
Prós: Unique, where the jungle meets the sea. Best service and happiest, friendliest staff we have encountered anywhere. Magnificent villa and nothing was too much trouble
Contras: WiFi in the villas is not great and the TV sets need upgrading
4,2 Razoável
Contras: The Listing on booking and Property website mentioned that there is a huge stretch of amazing beach. We have booked the property to enjoy the beach but were surprised to find out that the beach in un-usable and rocky. This is miss leading to customers and false advertising. Booking.com should also clarify this on their listing!
5,8 Razoável
Prós: The restaurant staff were really lovely and really looked after us, particularly at breakfast. The rooms (bar the security issue) are nice and spacious with their own plunge pools. The housekeeping staff did an excellent job cleaning each day.
Contras: Didnt get the all inclusive package (which was an additional $390 a day for 2 people), the costs of food and drinks were extremely high which forced us to have to go out a lot.I dont mind paying $200 for a meal when I feel I am getting good value but this distinctly felt like we were being ripped off. The resort is small and located nextdoor to a very large party resort where the music was extremely loud in the evenings and you could hear it in your room, their solution to this is to provide ear plugs for you beside the bed. There was also an issue with a peeping Tom, I was in my room lying on the bed when I noticed the top of someone's head at the window sill, when I stood up and went over he stood up and ran off through a gap in the fence. Thankfully this was on my last day as I don't think I would have stayed on in the resort as it was so unsettling. Two other couples also reported the same, and I found reviews dating back to 2017 stating this has happened to others. Very disappointing the resort has not treated this more seriously and improved security.
10,0 Excelente
Prós: Perfect hotel, with lovely staff!
Contras: Nothing
16
524 €+
Visão geral
O hotel Blue Diamond Riviera Maya é um hotel moderno e minimalista magnificamente edificado em florestas tropicais, rodeado por jardins de um verde luxuriante e as águas azul-cristalino do Mar das Caraíbas. Fica muito próximo da areia fina da Praia del Carmen, um ótimo destino, estrategicamente localizado entre Cancún e Tulum. Aqui, o estilo e a substância coexistem em perfeito equilíbrio para garantir a qualidade e um serviço de topo que supera todas as expectativas.
Os melhores hotéis em Playa del Carmen perto de Playa principal de Playa del Carmen
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1
322 €+
Avaliações
10,0 Excelente
Prós: Quarto grande, confortável e muito limpo. Ótimos serviços em todos os locais do hotel (recepção, restaurantes, piscina, bar). Staff muito solicito e amigável
Contras: Sem reclamações.
9,6 Excelente
Prós: Quality of food, friendlyness of stuff, great service and hospitality, room service, location at the beach.
Contras: The interior of the room had its best times quite some time ago.
5,0 Razoável
Prós: The location of the property is great, close to the 5th Avenue which is the heart of Playa Del Carmen where you will find all the shops, bars and restaurants.
Contras: We were extremely disappointed with our stay at the hotel. 1/ Upon reaching we got held at the hotel entrance for 15 mins because they could not retrieve our reservation number from their files therefore they did not allow us to pass the gate and we had to wait in the taxi. After talking to the security officer we finally convinced him to let us in and solve the issue at the front desk. The person at the reservation desk could not find our booking despite showing her all the emails and confirmations we had with us and finally ended up giving us a reservation paper to fill with the credentials of others customers that she simply crossed and asked us to write on top, she did not even bother using a new reservation sheet... 2/ If you are planning to have full nights of sleep to recover then dont be too excited. We could never sleep before 2am and at some occasions past 4am and the corridors were extremely noisy with people walking,running, shouting, slamming doors and on several occasions chatting for hours in the alley. Despite complaining to the front desk and calling them at 2 occasions at 2am to raise the issue very little has been done and very short were our nights throughout the stay. 3/ When it comes to food, the buffet restaurant has very limited choices and the food was the same throughout the stay. Moreover, for dinner you have to book in advance in one of the 5 restaurants available on the property otherwise you will not be able to dine.Over our week stay we were only able to find a spot for dinner on the 1st night. Thereafter all the restaurants were fully booked or offering very late timings( past 10pm). For an all inclusive hotel I find it unacceptable that they provide their customers with so little choice of food on the buffets ( we spent a week in Cancun before that and the hotel’s buffet were incomparable) and moreover oblige them to book for dinner!!
7,5 Bom
Prós: I liked everything. We were coming from Tulum and a not so good hotel and we drove that day a lot so we came to the hotel very sweety, we were received with a fresh towel and champagne. We were immediately check in and the reception placed a reservation in the stake house grill right away. Our room was amazing. The food on this resort will blow your mind my favorite was the carpaccio appetizer from Palazzo and the menu from Ventanas everything. I hate buffet food but here the food is fresh and cooked to excellence and the drinks keep coming. The staff goes above and beyond for you. The property is in one of the most beautiful beaches of Playacar.
Contras: Nothing
10,0 Excelente
Prós: Atenção, simpatia e esforço dos funcionários. Nosso concierge Miguel Domingo nos surpreendeu todos os dias com surpresas para nossa lua de mel. Desde a piscina até os restaurantes, todos são muito simpáticos e prestativos.
Contras: Dresscode dos restaurantes norurnos
10,0 Excelente
Prós: I love this place. Best resort ever! It exceeded my expectations!
10,0 Excelente
Prós: Beautiful property, the staff is amazing. They go over and above to make your trip nice. The food is also very good.
2
272 €+
Visão geral
Avaliações
Com uma estadia Grand Hyatt Playa Del Carmen Resort, ficará numa localização central em Playa del Carmen, a alguns passos de Calle Quinta Avenida e a 10 minutos a pé de Mamitas Club. As principais comodidades incluem jornais grátis no lobby, um serviço de limpeza a seco e uma receção aberta 24 horas.
10,0 Excelente
Prós: It was clean and beautiful beyond our expectations. The design of the hotel, separating us from the rest of the town, was very much appreciated.
Contras: Yes, the total lack of a solid wall separating the sleeping area from the bathroom. Privacy is a must for a bathroom, and there was none. Even the door for the toilet stall had a huge gap so no privacy there either.
10,0 Excelente
Prós: This hotel was close to everything and I really appreciated that. It was such a beautiful stay. The rainfall showers were so relaxing and the infinity pool was my favorite. The staff was impeccable. Everyone made us feel at home and made our stay unforgettable. On my birthday they sent me a cake to my room. so thoughtful and sweet! Thank you I will definitely be back again.
8,3 Excelente
Prós: Awesome pools, everything is new, great view of the beach
Contras: Staff at the bars and restaurants are not trained enough and the pool area is missing waiters.. cocktails are made poor. Food at some of the restaurant is not above average. Must say that the staff at the lobby were excellent..
9,6 Excelente
Prós: Piscina na porta do quarto e quarto excelente.
Contras: Gostei de tudo
8,8 Excelente
Prós: The staff is really nice and friendly. The pool is big and clean, the room was very big and clean . The breakfast is really good and the restaurant in the hotel was highly recommended
Contras: The location of our room (left side of the hotel) was very noisy, since 8am until night time there is loud music all day long it bothered us a lot. The music wasn’t from the hotel, there is a beach party club right next to it. The air conditioning wasn’t working on the first day and the toilet (the water didn’t flush) but they fix it all quite fast.
8,8 Excelente
Prós: Café da manhã bem gostoso com atendimento ótimo. O hotel dá opção de fechar sem o sistema "all inclusive", muito legal porque dá flexibilidade para comer dentro ou fora do hotel e assim explorar mais o local. A localização é perfeita perto de tudo.
Contras: Check-in é 3pm mas só liberaram nosso quarto depois das 4pm. Alegaram ser por causa da semana do "spring break" e aqs pessoas não estavam liberando os quartos no horário. Valor do café da manhã não incluso na diária.
6,3 Bom
Prós: - Breakfast: Lots of sweets to choose from and omelets made specially for you - The crew is very kind and lovely: Blanka and David. Saved the place from horrible review - Beautiful place - Amazing pool - Good Gym
Contras: -Honeymoon: Didn't do anything for our Honeymoon. It was our first drop when reaching to Mexico, our start of our trip. -Room: The room was located in lower floor, even though we paid for ocean view room. We asked to change and they did - the only problem it was to a room with family which a little girl screaming (horribly) for 24/7. I thought only adults will be in that resort and for sure the higher floors. The smell was not good -Service: Asked to stay another night - no breakfast (screaming family just left), but they wanted to charge us an amount which was half a price of 3 nights (breakfast included) !! - Breakfast: Was good. Not that much of salad variety but done very well. There were mosquitos in the salads vegetables and all over the dinning room. I asked them to replace it in the buffet, but they just brought another piece with mosquitos =/
7,1 Bom
Prós: Staff was very friendly.
Contras: Three days of constant construction from 8 am to after 6 pm. Could not rest in our room during the day due to noise: electric saw, pounding, hammering, people yelling, whistling at workers...It made it unpleasant. We were moved on Thursday, 9/12/19 after 6 pm to a different room and checked out Saturday, 9/14/19 at 7 am.
10,0 Excelente
Prós: The property itself, the staff, the location!!!
Contras: Nothing that stands out. We had some people out at the adult pool blasting a boom box, but once we spoke to the staff, they handled it.
8,8 Excelente
Prós: Café da manhã muito bom. Toalhas banho de boa qualidade. Colchões e travesseiros confortáveis. Piscina maravilhosa bem como o serviço de piscina.
Contras: Lençol precisando trocar pois estão finos pelo uso. Chuveiro com pouca pressão. Aluga-se cabanas na piscina por Usd175 por dia, sendo usd50 revertido par consumo. Acho um ABSURDO a locação!!!Os funcionários reservam as espreguiçadeiras ao lado das cabanas para o cliente que alugou a cabana, sendo que existe uma placa que nao se pode reservar cadeiras. Um funcionário chegou a retirar nossas coisas das espreguiçadeiras para reservar para o cliente da cabana ao lado. Sorte que vimos, mas foi muito desagradável pois teve um stress sem necessidade. Ficamos com às espreguiçadeiras! Da rua até a recepção tem uns 100 metros...da recepção ao nosso quarto uns 200mts. Ao lado do nosso quarto tem um beachclub ou hotel não sei, que o sim vai até altas horas em último volume o que atrapalhou bem nossas noites de sono.
10,0 Excelente
Prós: customer service playa del carmen awesome hotel
Contras: N/A
7,1 Bom
Contras: Room service was not consistent. There were day they did not service the room properly
