Hotéis em Playa del Carmen perto de Yucatek Divers

Prós: Quarto grande, confortável e muito limpo. Ótimos serviços em todos os locais do hotel (recepção, restaurantes, piscina, bar). Staff muito solicito e amigável

Contras: Sem reclamações.

Prós: The location of the property is great, close to the 5th Avenue which is the heart of Playa Del Carmen where you will find all the shops, bars and restaurants.

Contras: We were extremely disappointed with our stay at the hotel. 1/ Upon reaching we got held at the hotel entrance for 15 mins because they could not retrieve our reservation number from their files therefore they did not allow us to pass the gate and we had to wait in the taxi. After talking to the security officer we finally convinced him to let us in and solve the issue at the front desk. The person at the reservation desk could not find our booking despite showing her all the emails and confirmations we had with us and finally ended up giving us a reservation paper to fill with the credentials of others customers that she simply crossed and asked us to write on top, she did not even bother using a new reservation sheet... 2/ If you are planning to have full nights of sleep to recover then dont be too excited. We could never sleep before 2am and at some occasions past 4am and the corridors were extremely noisy with people walking,running, shouting, slamming doors and on several occasions chatting for hours in the alley. Despite complaining to the front desk and calling them at 2 occasions at 2am to raise the issue very little has been done and very short were our nights throughout the stay. 3/ When it comes to food, the buffet restaurant has very limited choices and the food was the same throughout the stay. Moreover, for dinner you have to book in advance in one of the 5 restaurants available on the property otherwise you will not be able to dine.Over our week stay we were only able to find a spot for dinner on the 1st night. Thereafter all the restaurants were fully booked or offering very late timings( past 10pm). For an all inclusive hotel I find it unacceptable that they provide their customers with so little choice of food on the buffets ( we spent a week in Cancun before that and the hotel’s buffet were incomparable) and moreover oblige them to book for dinner!!

Prós: Atenção, simpatia e esforço dos funcionários. Nosso concierge Miguel Domingo nos surpreendeu todos os dias com surpresas para nossa lua de mel. Desde a piscina até os restaurantes, todos são muito simpáticos e prestativos.

Contras: Dresscode dos restaurantes norurnos

Prós: Concierge, Michelle was very helpful, service in every restaurant was outstanding aswell as food. Pool service was great. All staff friendly and will go out of their way to help you with a smile. Fun activities and just overall fantastic resort

Contras: Unfortunately we arrived during a week that the a la carte breakfast was closed and 1 restaurant closed. But cannot be helped. We paid for a pool view room and the room we got given, couldnt see a single piece of water. The 2nd room after a change, we could see the shallow pools running through the resort but wasnt what we expected when we paid for a pool view.

Prós: Beautiful property, the staff is amazing. They go over and above to make your trip nice. The food is also very good.

Prós: Staff was great except the front desk. They were not helpful when I tried to ask the about wedding planning.

Contras: The food was not very good except the restaurant Spices. All restaurants were booked when we arrived for every night we were going to be there. We had to take 9:30pm reservations or 5:30pm time slots.

Prós: Fantastic location, fantastic service. Five wonderful restaurants and would highly recommend this hotel.

Prós: Excelente localização, layout único, bom restaurante

Contras: Chão sujo, manchas na edredão, chuveiro vazando

Prós: Quartos limpos, com boas instalações. Sem TV ou máquina de café, etc Praia, opções de restaurante e spa eram muito bons. A equipe foi excelente .... e eu quero dizer em frente ao passar. Simplesmente incrível.

Contras: Quartos, instalações, localização, pessoal e isolada praia. Eu gostei muito, já reservado outra viagem no início de 2017. A localização central para Playa Del Carmen foi especialmente apreciado.

Prós: equipe do restaurante, localização, café-da-manhã, varandas, relaxamento, com certeza recomendo!

Contras: Chuveiro com pressão baixa, bar barulhento ao lado todas as noites com um bum bum bum

Prós: Helpful stuff

Contras: The hotel is full of mosquitos, the shower isn't functioning properly.

Prós: Staff was very nice and helpful, they provided us with all the information that we needed. My friend got sick during the stay, they helped us with getting the doctor etc. Breakfast was very good, they have something for everyone. We also made use of the room dining and it was good.

Contras: Why do they need people's emails? Even after the room was cleaned, floor didn't feel clean, not sure if they mop the floor, if they don't then may be they should or if they do it already, then may be mop with extra water or harder.

Prós: cafe da manhã

Contras: chuveiro horrivel e fraco a agua

Prós: It was close enough to shopping and restaurants yet the tranquility and lush gardens all around the resort and our palapa villa provided such tranquility. It was absolute paradise. the pools are amazing. Both restaurants Great too!

Contras: The beaches are not swimmable because of the seaweed that is on all the beaches. There should at least be coffee makers in the rooms. There is free coffee on the beach side of Fuegos, but the receptionist said I had to go to the restaurant for coffee??

Prós: Property was beautiful. Staff was outstanding

Contras: Food price

Prós: Da atenção e carinho dos funcionários, localização e café da manhã.

Prós: Located just by the beach Good selection of the pools (3 choices) Nicely equipped gym Close to the main pedestrian zone Nice “jungle look” and cozy feeling of design Spacious rooms Good kitchen

Contras: Very concerning “bag spraying” by the staff straight in front of your hammocks Loud dirt cleaning with machines disturbing relax by the pool instead of old fashion silent broom in the relax zone Very overpriced massages

Prós: Amazing service and staff, clean and beautiful property, great location on the beach and near all the city center has to offer.

Contras: In room refrigerators would be nice to have.

Contras: A TV was missing in our room.

Contras: We had bed bugs in our room. The management replied to my complaint saying thay they couldn’t find anything in my room. I have pictures with hundreds of bites on my body. Mahekal is disgusting.

Prós: Este mini - resort tem uma excelente localização, pois fica mesmo em cima da praia de Playa del Carmen, mas é uma pena estas praias estarem cheias de sargaço. Está perto de supermercados, restaurantes e da 5 Av. Não tem parque de estacionamento, mas isso não é um problema pois tem bastante lugares na rua, perto da entrada. Ficamos num quarto Palapa, que era bastante grande e mesmo em frente a uma piscina pequenina, maravilhosa, as outras 3 piscinas têm mais hópedes. O pequeno almoço é excelente, com bastante variedade. Também jantámos e almoçamos em outros restaurantes do hotel, igualmente bons. Room Service também é muito eficiente. O Spa é maravilhoso, e recomendo vivamente, é excelente num dia de chuva. Podemos alugar bicicletas.

Contras: Faz falta um frigorífico e uma televisão no quarto.

Prós: The staff was wonderful, kind and helpful. The location was very easy to get to via the Colectivo from Cancún which is a huge plus. Your worries and cares will melt away as soon as you step foot onto the property. The poolside bar is a great place to hangout and being served drinks on the beach is never a bad thing. Loved this place.

Prós: O quarto é muito confortável, espaçoso, bonito. As áreas comuns são lindas: a piscina é ótima para relaxar no final do dia e o bar oferece drinques muito gostosos.

Contras: Tive apenas um contratempo: no meu checkout o rapaz da recepção não tinha troco para o pagamento dos gastos extras e o cartão também não passava por problemas de conexão com a rede, de forma que aguardamos um bom tempo até conseguirem troco, sendo que eu já estava atrasado e meu taxi estava esperando.

Prós: A nice hotel offering you an awesome breakfast!!!....family friendly.

Contras: No elevators. A little bit pricey for its location.

Prós: - Very clean, modern and nice hotel. - Big pool with a poolbar and beds in the water. Also more than enough sunbets around the pool. - Nice rooms with a safe and everything you need. - Breakfast buffet was amazing, fresh things and a lot off options. - Great location, 5 min walk to 5the avenue and 10 min walk to the beach. - Free parking (more than 20 spots)

Contras: - Pool bar staff very friendly but really slow, they are not alert for orders. When you are thursty order two drinks at once. Besides that nothing negative about the hotel.

Prós: Proximidade do hotel a quinta avenida,local bem animado

Contras: Praias da região toda cheia de sargazo

Prós: Mostly the fab pool and swim up bar :-) but also The staff, location and value for money.

Contras: Nothing I didn’t like.

Prós: Good value for your money! We spent a couple of days at this hotel after traveling through Mexico, and enjoyed it a lot. The rooms are spacious and very clean. Pool is great and there are plenty of beds to chill on. Pool has also a bar with happy hour. Playa del Carmen is a huge touristic scene, but the size and location of this hotel was for us the perfect place to do a couple day trips in the area, without being bothered by the touristic attractions. Last but not least, their breakfast is absolutely amazing.

Contras: Not a lot of shade around the pool area. No further improvement points!

Prós: Tudo

Contras: Nada

Prós: Property was very well located

Contras: The location and the staff, the reception team was very helpful and very attentive at all times

Prós: Localização boa, cama boa, bom café da manhã, boa piscina, hotel bonito, bom atendimento.

Contras: Não gostei do chuveiro. É horrível.Não sei como um hotel desses tem um chuveiro tão ruim. Não sai quase água dele e o pouco que sai é um filete para cada lado. Falta ducha higiênica ou bidê.

Prós: Hotel localizado muito próximo a diversas praias e a 2 quadras da principal avenida turistica da cidade que na verdade é um calçadão para pedestres, a quinta avenida de Playa del Carmem. Lá é onde tudo acontece a noite com muitas lojas, shoppings, diferentes restaurantes, clubes noturnos e artistas de rua. Nesse calçadão da quinta avenida, também perto do hotel, ficam a praça principal da cidade e o porto de onde sai o ferry boat pra Cozumel, dá pra ir caminhando desde o hotel. Ótimo quarto com ar condicionado, televisão, cama confortável, banheiro com amenidades, amplo cofre eletrônico, box com ducha perfeita, piscina com serviço de bar satisfatório e café da manhã muito bom. Se está com carro alugado há estacionamento gratuito e amplo ao lado. Também há uma loja ao lado da recepção de produtos de praia e piscina e uma agência de turismo caso queira comprar os muitos passeios que a cidade oferece.

Contras: O hotel possui 3 andares grandes e faltou apenas um elevador o que não é dificil de ser instalado frente a arquitetura do local. Outra opção é o hotel disponibilizar carregadores no ato do check in pra levarem as malas até nossos quartos caso não queiram instalar elevadores.

Prós: Great location. Prices very reasonable. Crew are gentle and organized.

Prós: We received very helpful advice and support from the travel consultant at the hotel. It made it much more enjoyable

Contras: Guests smoking poolside

Prós: Muito prestável, boa localização. Bom café da manhã.

Contras: Um pouco barulhento, realmente próximo a Coco Bongo.

Contras: The staff is very indifferent, nobody greets you around the hotel. Rooms very dated and basic. Not even a chair or anything in the room to hang clothing or so.

Prós: Clean, beautiful, good location

Prós: The location was great just a block away from the busy street 5th Avenue.

Contras: Did not like the hotel itself seemed abandoned on our section room leaking from the room, awful smell dirty jacuzzi, the room was nothing like the pictures uploaded on booking.

Prós: I asked them to put roses on the bed before my girlfriend gets there and they did an extraordinary job. She loved it. AAA++++ service :))

Prós: Good swimming pool, really good location, friendly staff. good breakfast, clean. One street away from 5th ave. and 1 street away from the Coco Bongo.

Contras: No elevator, could be tricky for for carrying luggage up, still staff will help you if asked. Could be a little noisy because the Coco Bongo is only a street away, but it could also have been because we stayed during their national holidays.

Prós: Very nice breakfast, friendly service. Good facilities. Very well located. Ideal combination of being close to the Main Street, beach and still you can escape in a very quiet adults only environment. Very good massage offering in a nice environment.

Contras: Some guy at the reception was convinced that the EUR exchange rate was lower than the USD. Water temperature in the shower can be irregular depending on the moment you take a shower.

Prós: Friendly welcoming staff, good advices, ready to meet our need, good food, great massage by Laura, property owners on site to assure everything is just right

Contras: We have stayed at La Tortuga a few times before but this place is showing its age. Location and poolside is great, breakfast and service is very good. The rooms need updating.

Prós: Proximidade do comércio.

Contras: Água salobra nos banheiros.

Prós: Gostei de tudo! Com certeza voltarei! Excelente localização bem próximo a quinta avenida e da praia, hotel muito bem cuidado com uma piscina deliciosa, quarto espaçoso e confortável e funcionários super atenciosos e educados.

Contras: Nada.

Prós: A localização é perfeita, o hotel é lindo. Piscina maravilhosa, clima mágico.

Contras: Nada

Prós: quarto, cama, localização, limpeza

Contras: Do que cafe da manhã poderia ser self-service.

Prós: Pessoal de trabalho muito amável, ambiente criativo. Café da manha gostoso.

Contras: Como tem festa nos fins de semana, tem bastante barulho, nao está tao perto caminhando das estacoes.

Prós: O quarto era excelente, amplo, cama muito confortável, bem decorado, tinha varanda, banheiro amplo, porem a iluminacao era muito ruim, o quarto ficava mt escuro. Camareira muito atenciosa e todos os dias deixa bichinhos feitos de toalha cmo mimo pra gente, adoramos. Nao dava pra se maquiar e escolher as roupas no armario. Com relacao ao hotel, a questao da iluminacao vermelha é muito cansativa e pesada. A decoracao nao gostei, as grades tubulares deixam o aspecto do hotel ruim. Cafe da manha muito basico e repetitivo todos os dias, o horario de abertura do cafe tambem deveria ser alterado pra mais cedo por conta dos passeios serem bem cedo.

Contras: Cafe da manha, iluminacao do quarto e decoracao vemelha do hotel. E decoracao em geral do hotel ruim.

Prós: The location is perfect

Contras: The breakfast was medium and the room wasn’t clean

Prós: Comfortable bed and pillows

Contras: Hot water in the shower came in 1 minite intervals

Prós: Localização e conforto

Contras: Atendimento

Prós: Ótimo hotel, bem localizado, cama confortável, café da manhã continental muito bom!

Contras: Barulho excessivo com festas e um absurdo: o frigobar fechado e se quiser usar tem que pagar!

Contras: Dirty sheets, full of spiders under the bed (we got bitten several times). No hot water in the morning.

Prós: Ótimo custo benefício, excelente localização, Quarto grande e confortável. Cama excelente . Black out excelente.

Contras: Não gostei do jato de água do chuveiro . Precisa consertar , cai água para todo lado.

Prós: I like the spacious room and bed side, very comfy and quite clean!! Just a little too dark for our taste especially considering its a beach destination, however, staff and services were good.

Contras: A bit too dark for our taste, the pool wasn't what we expected.

Prós: De nada

Contras: O cheiro a tabaco dentro do quarto, a decoração do mesmo a roçar o porno, a limpeza deixa muito a desejar. O pequeno almoço super fraco.

Prós: I like that is very centric, and is very comfortable.

Contras: One of the restaurant waiters that he was from other country, he maked me uncomfortable with so many things, I think you guys should don’t have him, the Mexican once Is very honest and very cool person.

Prós: Hotel super descolado, com bom atendimento e muito confortável.