Prós: Everyone was kind and helpful. I arrived early and they kept my luggage so that I could explore the city while my room was getting ready. They also offered for me to enjoy breakfast and a cafe even though I had not stayed there the night before. Lovely place and great location. It's on a main street, but the room was quiet.
As a female solo traveler, I felt safe and content. Plus Verona is a beautiful city to explore. I also took a train for the day to Lago de Gardo 20 minutes away. Beautiful as well.
Prós: We loved our room, with balcony onto the street below and a wonderful view of the rooftops. It is quite noisy, but that is the price you pay for the central location. The room was absolutely beautiful and my daughter loved the whirlpool bath. The shutters did a great job of cutting out the light which meant we were not awakened by the early sunrise. The decor was very nice indeed and there was useful information in a book in the room. We were happy to have a safe to lock away our valuables, we managed to get wifi in our room, and we thoroughly enjoyed our stay, including the chance to experience the Juliet courtyard in the peace of the evening.
Contras: It was a shame not to have a kettle or way of making a hot drink. The sofas were not comfortable although they were very beautiful. The sloping ceiling of the mezzanine bedroom is very low and beware if you get out of bed in the night - the switch was right over the other side of the room!