hotéis em Istambul

Prós: A localização foi fantástica. O hotel era limpo e bem conservado. A vista dos pontos turísticos era excelente na parte da frente do edifício.

Contras: A vista no lado de trás do edifício era horrível.

Prós: Location is unbeatable . Rooms are beautiful ; spacious, modern, and clean. This is practically a brand new hotel. Staff is very helpful. Breakfast is recommended ,Location is unbeatable . Rooms are beautiful ; spacious, modern, and clean. This is practically a brand new hotel. Staff is very helpful. Breakfast is recomm

Contras: Rooms can be a little noisy because of location and the way our rooms was right by the elevator but nothing to really worry about.

Prós: Being in the heart of the historical part of Istanbul yet no noise. The room is very spacious, beds are very comfortable, shower is luxurious. Friendly staff. Free upgrade with view of Hagia Sophia

Contras: if anything, to reach the top floors you need two different elevators. But this is a minor problem compare to all the hotel has to offer.

Prós: Confortável, excelente localização, café da manhã

Contras: Nada

Prós: A equipe e a vista do bósforo foram excelentes

Prós: Everything specially the pool and the view.

Contras: Not their problem but the traffic in order to get there.

Prós: Espaço muito aconchegante e com bela vista para o Bósforo e festas

Prós: The service and experience is exceptional. The food is good and the view is breathtaking

Contras: Nothing

Prós: Very clean and well maintained staff are extremely nice Arden in the reception was very helpful and esra was exceptionally nice mastering Turkish Arabic and English was a great help not only to me but many guests all over with great positivity all the time

Contras: Traffic in that area is really too much

Prós: The location

Contras: No thank

Prós: Lovely setting.Comfortable bathroom.Nice Hammam

Contras: Not good value for money for food. Catering not for an international market . Restaurant service slow and not sincere Sheeshah smell very off putting Did not maximise the essence of Istanbul .. pizzas and chips etc .. what a shame

Prós: The rooms are beautiful, facilities beautiful, views beautiful, and friendly staff, they go out of their way to help

Contras: Too much mood music throughout hotel.

Prós: I felt excited when i woke up and opened the curtains. at that time , I was just standing by the strait of Bosporus which is unbelievable beautiful.

Prós: Everything was great

Prós: We stayed at this hotel for part of our honeymoon in July. From the moment we arrived we were made to feel so welcome and our room was upgraded on arrival which was a lovely surprise. The staff also sent treats to our room and decorated it beautifully for us. We could not have asked for anything more. The attention to detail and service from all of the staff was amazing. We thoroughly enjoyed our stay and were sad to leave but we hope to return again in the future for another memorable experience.

Prós: O terraço na margem do bosforo A experiência no Haman foi fantástica!

Prós: It’s just a beautiful hotel ! I loved everything bout it , room was so spacious and clean , bed was soo comfortable! The hotel vibe and style is very cultural and Mediterranean which I loved ! Loved the restaurant with the view of the Bosporus, breakfast was amazing ! Turkish hammam was the best experience ever ! We loved to stay at this hotel and we definitely come back !

Contras: there was no tea bag and kettle to make tea in room,only Nespresso machine and coffee !

Prós: Perfect location, room is amazing, food amazing, staff amazing. No pool or amenities

Prós: It’s a stone throw away from the main Istanbul attractions. It’s a beautiful hotel in the old city...soo much charm. The gardens are absolutely stunning and the staff are amazing. My kids received little gifts every day which they loved it made their stay so special. Concierge was soooo helpful in sorting out whatever we asked them to or helping with planning our day etc. it’s a stunning hotel and I will be back next time I’m in Istanbul !

Contras: NOTHING !!!

Prós: the breakfast menu could be improved

Prós: Location staff and cleanliness

Contras: In room dining service

Prós: This is the second time in two years our travels took us to Istanbul. Both times we experienced the unusual - even by Four Seasons standards - helpful attitude of Manager Serkan O. He was proactive and thoughtful in providing services above and beyond, which were hard to do on short notice, including making arrangements for transport to the airport, finding space in the already fully booked on-site restaurant, and engaging into mutually interesting exchanges that made us feel like we were at home. Otherwise, we feel that it is uniquely convenient to stay in this Four Seasons location (a former prison now remodeled into a unique hotel) in the old city near the Hagia Sophia, Topkapi Palace, and Grand Bazaar. We also took the hotel's very luxurious boat to the Four Seasons Bosphorus, then walked back via the pedestrian street Istiklal. Our room was large and luxurious. The on-site restaurant has many wonderful dishes, with a charming garden mascot. The rooftop bar offers stunning views of the Hagia Sophia. We will definitely stay here on our next trip to Istanbul.

Contras: Night music in the rooftop bar.

Prós: O banheiro era fantástico! Quarto bom, cama boa, bom espaço. Localização excelente, a poucos passas da Santa Sofia e da Mesquita Azul. O staff era extremamente cordial e fazia você se sentir especial.

Contras: O preço era salgado, inclusive do serviço de quarto, do roupão (yukata) que compramos para levar de lembrança, etc. Não sei se o hotel tinha piscina (não vi, mas também não perguntei).

Contras: Apesar de nós ter sido garantido o late checkout, no dia da saída nos pediram para liberar o quarto cedo.

Prós: Breakfast was heavenly!

Prós: Wow, I must say the services of this hotel are fabulous. From the moment you enter the hotel to the point you leave, the staffs of the hotel provided the seamless services and cares. The hotel has a perfect location for exploring the old center of Istanbul. We really enjoyed the stay at this hotel.

Contras: Nothing

Prós: Beautiful hotel with excellent helpful staff, location very favorable with all major sights within 500 meters.

Contras: There is no such

Prós: Very central, you don't have to book this considering most of the sight seeings are nearby, that can be done better with a day tour. But otherwise its like a treat to yourself staying here. Rather you can club your stay with the other Four seasons hotel in Istanbul. Two nights each in both the properties or rather 3 each would a perfect way to see Istanbul.

Prós: Everything was perfect

Contras: Nothing

Prós: Excellent service, attention to details and assistance.

Contras: Easier accessibility to showers especially for people with disability.

Prós: Fantastic location for watching the view of Bosporus. The big terrace of the room from where we could watching the hotel garden and Marmara sea. There are so much selections in the breakfast. We could also visit the Ciragan Palace which now is a part of the hotel. It is a very comfortable hotel for relaxing. We love it and it could be our must choice if we come to Istanbul again.

Contras: Nothing

Prós: Good location, very nice restaurant, pool+hammam, service

Prós: Fantastic and unique location being surrounded by a palace and next to the Bhosphorus, a breathtaking situation. Superb service and amazing food.

Prós: The breakfast

Contras: Not everybody of the staff speak good english

Prós: Location

Contras: The building, facilities and rooms were so old too old The housekeepers are so creepy, they will follow you around and beg for money

Prós: The facilities

Contras: Check in and out experience was not that good

Prós: Ciragan Palace is one of the best places in Turkey, in all aspects.

Contras: Difficult to find anything to criticise.

Prós: Everything

Contras: Nothing

Prós: Everything you name it and it was there

Contras: Friendly staff, enjoyed my stay will go back again

Prós: Everything was awesome. Memorial stay

Prós: café da manhã e localização exelentes

Contras: nada

Contras: not enough outdoor facilities

Prós: Muito bom o café da manhã.

Contras: QUANDO QUERIAMOS IR ATÉ A REGIÃO DO ST REGIS HOTEL ,ONDE TAMBÉM FICAMOS POR 5 DIAS NENHUM TAXI ACEITAVA O SERVIÇO. O LOCAL DO RITZ NÃO FACILITA CAMINHADAS E É ISOLADA DE COMERCIO, RESTAURANTES ETC. SUGIRO QUE TENHA UM SHUTTLE PARA REGIÕES MAIS ATIVAS.

Prós: The staff was very helpful , the rooms were wide and clean we had a pleasant stay

Contras: -

Prós: Value for money!!!!

Contras: Nothing

Prós: Everything

Prós: Everything was great starting from the location

Contras: The check out was very slow

Prós: The concierge staff was very helpful and was probably the best part of the stay.

Contras: The overall stay experience was quite below expectations. We had booked a partial bospherous view, but their was no view, only from one corner of the room, with great effort, you could see the bospherous and paid a huge premium for it. The check in at the reception was quite weird, this girl at the reception (Safina), said she wanted to make our stay memorable and was upgrading us to a bospherous view room, given that it was our first time in Istanbul and showed us the room also and then wanted to charge an extra 300 euros + taxes for the upgrade?? like really. If we wanted to spend that money we would have booked it ourselves right?? we would not be waiting to come to the hotel and be told that we are upgrading , (which means complimentary gesture at most hotels) and then ask for money. We didn't ask for it!!! SO that was putting off. We were getting the kempenski hotel for the same price, it would have been a much better option, as location is far superior.

Prós: Great Location with panoramic view on the phosphorus, very friendly staff and amazing facilities. I would stay in any other hotel than The Ritz.

Prós: O hotel é ótimo, extremamente seguro e bem localizado, é possível ir caminhando até a Taksim Square. Os funcionários são educados e prestativo. O quarto não é grande, mas bem decorado e limpo. O café da manhã é satisfatório e oferece variedade de ´pães, frutas, etc. O visual do restaurante para o Bósforo é encantador! Recomendo e com certeza me hospedaria novamente.

Contras: Gostamos de tudo, não temos do que reclamar.

Prós: Been at Ritz Carlton hotels before and that's why I opted for this one. People very helpful.

Contras: Content with situation. No improvement required.

Prós: Staff was wonderful, specifically Adem for housekeeping as well as a young man and young lady (unfortunately did not get their names) during breakfast/dinner. Staff showed the utmost respect for customers.

Contras: Could improve lighting in rooms, the distance from the majn city was both a pro and a con

Prós: Great location and views

Prós: Location and the room size

Contras: The staff is not friendly and so rude, the check-in time is taking so long. Room is dirty and the room serves is bad. They charge me 20 lira to empty the minibar which is free in other hotels. Shower trap is blocked !

Prós: staff .. friendly seher in reception ... she is majic and so helpful and nurgul in housekeeping is amazing

Contras: going up without your door key card is a problem ... you are in troble when you left it behind

Prós: I like everything

Contras: We asked for a wine but it came so late.

Prós: Room was clean, breakfast has good variety, room was spacious.

Contras: Check in was late and we were very tired 3pm, the entry to the pool was complicated through other floor, staff was not so friendly.

Prós: location friendly staff

Contras: there was annoying family (man, wife with his kids) asking for Money staying at the hotel enteras i've seen them on a daily basis.

Prós: The hotel was just perfect.

Contras: The noise of the cars was so loud in the room.

Prós: Friendly staff,excellent location.Cevahir shopping centre and metro station just 200m. Good variety at breakfast.We had access to executive lounge which was a bonus.

Contras: We had a smoking room despite of request of non smoking one.With a 4 year old child it was not ideal as smell was quite powerful.Coffee capsules in the room replenished randomly so ended up with all decaf ones!!!Would like executive lounge hours a little longer as they are quite strict with hours and take everything (food) away promptly.

Prós: Faculty was very helpful and location was very strategic and also on a very busy street.

Contras: Nothing

Prós: the welcoming staff, the room, the spa

Contras: The ventilation is so bad when occupying a smoking room Window also can't be opened

Prós: Feel at home and the best hotel and mr ramazan very nice

Contras: Good hotel and mr ramazan

Prós: Nice and warm staff. Very good location. Rooms are very large and modern. Very comfortable bed.

Contras: Breakfast was slightly expensive to buy. Slightly noisy at night as near to the main road and the patio windows were not closed tightly. Though I managed to sleep well. Very nice and well organised place .

Prós: Wonderful Breakfast Great position

Contras: No free parking? Lobby Cafe Service was not good at night...

Prós: Reception and service

Contras: Concierge did not help me to find a taxi

Prós: Fantastic hotel that feels like home. Everything at hand thanks to the pools, rooftop bar and restaurant, spa and other facilities.

Prós: The staff was nice with me & my family, good hotel

Contras: Very noise from the main street

Prós: Early check-in was excelent

Contras: Late checkout policy charging 50 % is high should be 30%

Prós: tudo bom!

Contras: nada em especial

Prós: Everything

Contras: Nothing

Prós: Calm and quite

Contras: Nothing

Prós: O hotel é extremamente confortável, as camas são ótimas e o pequeno almoço muito completo. Fica numa zona bonita, do lado da Ásia, mas não é perto da zona mais cultural

Contras: Alguns pormenores podiam ser melhorados para ser um hotel de 5 estrelas superior, como por exemplo loiça suja nas mesas do pequeno almoço que não é logo retirada, mas são pormenores.

Prós: Every thing

Contras: Nothing

Prós: The location was ok

Contras: I did not like the room style and interior design

Prós: Amazing hotel, in the area where i grw up so amazing neighbourhood as well. Definitely get a sea view room. Both swimming pools are very nice, and the staff is very helpful in every possible way.

Prós: Only the ground floor pool stuff are helpfully and friendly, special thanks to Mr. Melih

Contras: - Imagine you deal with reception in poor english ,you have to learn Turkish before you book there - I have to call reception three time daily to fix AIr condition in my rooms (i booked 2 rooms for my family) even room rate was very high (almost 1000 TL per night) - too late too check in & check out - i pay full amount ( 12,200 TL ) for my stay (7 nights) while checking out reception stuff asked me to pay 1,600 TL according to different in rate $. - the hotel in Asia part of Istanbul so i have to pay 180-200 TL daily to go to visit Europe part (most good tourist attraction places in Europe. - Roof pool not allowed for families , interior pool is closed and not good so my family had to go to ground outdoor pool.

Prós: Visualizar Restaurante

Prós: A equipe foi excelente, em particular, Malike. Mal posso esperar para voltar.

Contras: Bedroom upstairs. Very inconvenient. No place to keep your things like wallet keys etc

Prós: Probably the best hotel in Istanbul, Amazing Team

Contras: The Price must be little bit less

Prós: It is a great hotel, fully 5 stars! From the rooms to the excellent staff. They will go above what you expect.

Prós: The ambiance and the lobby

Contras: Nothing

Prós: O pequeno almoço era bom, mas podia ser melhor, com mais oferta. Os empregados eram muito prestáveis e atenciosos, procurando satisfazer o melhor possível os nossos pedidos.

Prós: Location and facilities.

Contras: Breakfast dinning room was too busy and not great too. Drinks prices were too high. Staff were not very helpful except around the Pool. Hotel Taxi prices were immorally high.

Prós: Ótima localização, vista deslumbrante, staff de excelente qualidade , quarto muito confortável com decoração agradável. Voltaria a repetir a experiência.

Prós: Everything was perfect!the guy in charge of calling taxis is a lovely person! His name is Gungor, he saved me from missing my flight by reminding me about my passport which i had forgotten to take along while rushing to the airport.

Contras: Nothing!

Prós: The views were fantastic, we had the corner Bosphorus view which was lovely, the rooms were clean and well maintained. The hotel has some great facilities available. Even if you do not have a Bosphorus view you can enjoy it from the restaurants and the 16th floor bar. The hotel staff were extremely welcoming and helpful during our stay, we would recommend this hotel.

Contras: We would suggest that the hotel open up a shortcut from the main road. Whilst we were staying there was a wedding on the Sat & Sun night, the music cut of at midnight and it was very loud and we could not sleep until after it was finished.

Prós: The hotel is very great with its facility, service, breakfast etc. Especially many thanks for an intern from Xinjiang, China named 露西娅 or some I could not remember who gave me so many help during my stay.

Prós: Airport pick up and drop off service

Contras: No

Prós: Phosphorous view

Contras: Dark corridors for the floor , should be brighter color

Prós: Great hotel in a very good location. It is situated in the European side of Istanbul, so its less crowdy and noisy compared to the old city of Istanbul in the east side. The fitness center is one of the best i have ever been to. It has everything you can imagine. And all is for free (except the massages).

Contras: We had to pay 20 euro / day for internet. Based on Turkey prices it is very expensive. And i think that such a great hotel should provide internet for free to its customers.

Prós: Service

Contras: Breakfast

Prós: The design of the Hotel as well as the facilities offered are of great asset for the customer. Moreover, the staff is very helpful and kind and accommodate all your requests. Overall, the Hotel managed to create a distinguished atmosphere and thus it is recommended for all those who seek a priviliged treatment in a great location with remarkable facilities.

Contras: N/A

Prós: Rooms were gorgeous, staff was extremely courteous and helpful. All the facilities were a "10" in luxury

Contras: Food/Beverage prices were obscene. $65 lire for breakfast (that's about $50+ US) . A coke in the bar was $13 lire ($10)

Prós: it is comfortable and well maintained hotel with beautiful views and convenience to stores and restaurants in Nisantasi

Contras: a light breakfast e.g. coffee and rolls should be included so that one does not have to feel compelled to spend the 35 euros if all one needs is a light morning snack

Prós: Gostei do misto limpeza, segurança, comodidade,serviço e arquitectura.

Contras: O preço da diária poderia ser um pouco mais baixo e isso poderia contribuir para uma taxa de ocupação maior.

Prós: tudo

Prós: gostei muito do parque , da vista e do serviço .

Prós: Gostei da localização e vistas do hotel para o Estreito do Bósforo, das condições de alojamento oferecidas, do Gaja Bar estrategicamente situado e com uma vista fantástica para a cidade. Contudo, o que mais me agradou foi a simpatia e gentileza da maioria dos empregados que me trataram nuito bem, nomeadamente o que fazia a limpeza do meu quarto.

Prós: as vistas s/ o Bosforo e s/ a Istambul

Prós: O conforto dos quartos

Contras: O pequeno almoço servido nos quartos deixa a desejar

Prós: A vista fantástica sobre Istambul obtida do 17º andar, no Bar Executivo

Contras:

Prós: Very nice Hotel. I book the hotel for my parents. Appreciate very much the kindly anniversary note for my parents and delicious cookies. According to late check out from previous guests, Hotel upgraded our room very quickly.

Prós: Great location near Taksim Square

Contras: Noisy - could her the noise from the band performing at the verandah

Prós: Everything was very magical and the history of the building makes it very special. A unique experience in a unique city.

Contras: Breakfast hours could be a little be longer, 10h30 was early for me. Staff from the Spa could be a bit more welcoming.

Prós: Home away from home. Beautiful property. Attentive staff. Great location.

Prós: It’s a historical hotel but it definitely not means that it’s facilities were old. In fact the hotel maintains so well that it is very comfortable to stay and very modern. The staff were well trained. Experience was truly out of expectation.

Prós: Loved pera palace hotel. Great location close to Istanbul modern museum and lots of great cafes and restaurants. The hotel itself is historical and beautiful. Loved the indoor pool, terrace and lovely hospitality of the staff. Rooms were spacious although would have liked a room with a better view. Hopefully next time I visit Istanbul will get a room with a view as it will be worth it. Great value and luxury hotel. Happy to have stayed at Pera Palace hotel.

Prós: I loved the ambience, the history! The beauty!!! All the antiques and beautiful objects here and there! All that beautiful wood work!!! How everything was well thought of! The perfect location... the wonderful staff! The comfortable room! It was simply perfect all in all. We stayed there for 2 weeks and never questioned our choice! We enjoyed the golden horn view every single evening! We will only book Pera palace if we visit Istanbul again!I truly felt as if I am living in am Agatha Christie novel!

Contras: I would have apprecited it If the had a rooftop pool!

Prós: Foram muito gentis e logo me deram um upgrade!!É um hotel cheio da história da Turquia,excelente café da manhã

Contras: Tudo muito bom !!!

Prós: Very comfortable beds, spacious room, historic hotel, friendly and helpful staff, central location

Contras: Because of the nightlife around the hotel, some traffic jam and noise late at night

Prós: Localização ótima para vida noturna

Prós: Excellent hotel, very friendly and helpful staff

Prós: Very helpful staff Akin and front desk as well as concierge AJ were great Afternoon tea was nice location great The masseuse in spa was Terrific

Contras: A bit older needs a bit of updating

Prós: Excellent service and rooms

Prós: Clean, big room Comfortable bed Floor to ceiling windows with great view of the city, fabulous breakfast buffet

Contras: No early check in. After four and half hours wait, we finally had to change our bed choice and agree to first available room. Breakfast is served in lower level with no windows, location is Ok

Prós: Every thing was perfect..

Contras: Its was very hard to find taxi from the hotel and I waited too many time just to order taxi from the hotel..

Prós: Excelente hotel. Pessoal simpático. Café da manhã não estava incluído na diária, apesar de achar caro cerca de 50 dólares, tomamos café lá e é excelente o atendimento, muita fartura e itens variados.

Prós: This’s my second visit to the Fairmont hotel and it was as usual contains wonderful service The reception team were very cooperative and they could handle anything to enjoy your stay specially Mr Adham ,Irem Mutlu &Omnia Aithou The breakfast was very Tasty and the team were very professional specially Mr Volkan As usual I’d like to make special regards to golden lounge team they are very professional ,helpful and can manage everything in a moment with beautiful smiles specially Mr Murat Ozarslan ,Zelha Gur,Semta Acar,Ozge Egr&Duygu Duman

Contras: The breakfast should contains extra varieties

Prós: More of a 6 star hotel. Left speechless regarding every aspect of this hotel. I would come back to Istanbul just to stay at this hotel. The food, spa and facilities are impeccable.

Prós: It was a new and modern property, friendly staff good breakfast and food, amazing pool and restaurant, cozy location

Contras: Actually nothing

Prós: Amazing city view !

Contras: Nothing

Prós: Modern comfortable

Contras: Location is in crowded area

Prós: It was clean and extremely elegant

Contras: The staff was not the best. They hazzled, did not create unique customer experience and did not create luxurious atmosphere.

Prós: Everything

Contras: Everything

Prós: The room was big , the bed was comfortable , the food was tasty , the gym , SPA were magnificent and front desk reception were very friendly especially Mr. Kidir.

Contras: Taxi drivers were rude , not friendly and not honest

Prós: To be honest, I liked everything. This was one of the best business stay that I had for a long time. My team and I, we all received an upgrade, the welcome and check in were just perfect! Very friendly, helpful and professional staff. The hotel is beautiful and very clean. The rooms are great, well organized, very clean and the beds are very comfortable. WiFi is free and working very well. And, a very special THANK YOU to the concierge, Mr. Kaan Ö., who was so helpful and always present and smiling. He really was a real assistant in a very personal matter. Thank you Kaan! Thanks to the whole team!

Contras: Nothing! It is how a 5 star hotel should be and what is expected of.

Prós: Quarto grande, limpo e bem decorado

Prós: At the front desk the staff was so nice and helpful. The room was neat and clean and has all the facilities needed.

Contras: The location was not that good

Prós: Team members and room facilities. Reception team was great.

Contras: All are perfect

Prós: The room is clean and friendly staff

Contras: Its far from facilities example you need minimarket you need used transport. The price for breakfast too expensive.

Prós: Every thing. Wonderful staff.

Contras: N/A

Prós: Never disappointing. Clean hotel. 5 stars service. Attentive staff. Great location.

Contras: Nothing

Prós: Amazing new hotel with great facilities & very helpful staff. Highly recommended and I'll definitely be staying there again on my next visit.

Prós: Friendly Staff Very clean Nice Pool Good Breakfast Close to Water Garden and to restaurants

Contras: Far from city center - difficult during rush hours

Prós: Very good breakfast buffet, great location, and friendly staff ,

Contras: the room smelled bad every time you went in it. Hotel could use better ventilation,

Prós: Foi uma estadia incrível. Atenção soberbo ao detalhe, café da manhã foi incrível.

Prós: Equipe muito prestativa

Contras: Tudo foi perfeito

Prós: Very good location,and facilities, breathtaking view from rooftop restaurant and hookah lounge Rooms very clean and cozy, properly maintained throughout Amasing breakfast choice A reasonably affordable five stars hotel. Personnel :) Mainly highly proffesional and helpfull

Contras: . Personnel On occasion shown bit of privacy disregard i.e. while checking the roons with us being there, Some of the restaurant ( junior service personnel ? )a bit in rush , confused and looked unsuficiently trained for a 5 stars, table oferrred half clean.

Prós: Location staff cleaningness service at all levels

Prós: Great service Friendly staff Great aminities

Contras: The climate control system Rooms somewhat small

Prós: Everyting was great...i liked it too much.

Prós: I found it very comfortable and the staff were very helpful.

Contras: Nothing

Prós: Every thing

Contras: No change in breakfast menu Need a taxi every time I go out with family, no metro station nearby. Bit expensive

Prós: We had a fabulous time. The staff were all very polite and helpful. The view from the hotel was beautiful. The pool facilities were lovely and we had the best hotel breakfast I have ever experienced!

Contras: Nothing

Prós: Good location.

Contras: The roof top lounge the food wasn’t that great. Good for nice views and a drink.

Prós: Check in people

Contras: Rate

Prós: Staff, breakfast, facilities, everything was simply the best. Except for the ATM machine that took my ATM card.

Prós: The staff wear very friendly , helpful and kind . You don’t need to ask for help they offer it before you say it

Contras: The building need renovations , furniture should be changed and the bathroom must be mire functional and upgraded .

Prós: Em geral de tudo, conforto, higiene, localização e serviço.

Contras: Não gostei da vista do quarto dado que me foi vendida como vista de rio e efetivamente o rio não cosntituia mais do que 1/4 da vista do quarto. Preferiria quarto com vista parque que era mais barato e correspondia a 3/4 da vista efetiva.

Prós: Ótimo hotel, excelente serviço, e alto grau de limpeza e atenção aos detalhes. Excelente serviço de transporte de e para o aeroporto, bem como para a Praça Taksim e para a Praça de são Paulo. Eu sempre ficar aqui quando em Istambul ... não há melhor relação preço/qualidade em qualquer lugar!

Prós: Academia boa Ótimo Buffet Perto do aeroporto Transporte gratuito para o aeroporto

Contras: sem muitos restaurantes a uma curta distância a pé

Prós: O hotel é novo, limpo e tem muitas instalações.

Contras: Fica muito longe dos pontos turísticos e eu me surpreendi com o fato de que o café da manhã não estaca incluído na reserva, o que não foi claro quando eu reservei.

Prós: Big room comfortable bed nice shower room

Contras: House keeper need more experience in cleaning The view from windows not good The price need to be down little bit or should be added with the breakfast

Prós: The cleaning of the rooms The staff were helpful and smiling The ease of check in and check out Two receptionist were very good Yuvez and Cam special thanks to them

Contras: Mainly the breakfast buffet was the same types every day there was no changing in food, unlike Levent hotel which they make small changes but it works There was no chief for the eggs to make what the guests what

Prós: The best family hotel

Contras: Nothing

Prós: The hotel is clean, all the facilities at the hotel exceeded my expectations, the gym, swimming pool, spa, and specially the luxurious lounge at the 12th floor. and off course tasteful breakfast.

Contras: The stuff on the door tried to choose my transportation for me even though I told them I already agreed with a taxi. The doors doesn't isolat the sounds outside the room

Prós: BATHROOM IN THE ROOM

Contras: EXCECUTIVE LOUNGE ITS TOTALY NONSENCE-4 BEER TO ALL LOUNGE GUEST ALL MEAL TOTALY COLD ITS NENORMAL SITUACION,PLEASE CHECK LOUNGE ACCESS BREAKFAST 5* HOTELS LIKE 2* ITS NONSENCE ARRIVING PAY IN CASH,2 DAY WAITING RETURN MONEY TO MY CREDIT CARD THIS TIME ITS NOT RETURN RESERVATION DEPOSIT ?

Prós: Welcoming staff , nice room - i got upgraded

Contras: A little old ...

Prós: Good, comfortable hotel. Breakfast was excellent and well varied. Easy access to the new Istanbul airport (approx. 25min via highway). Apparently there is a pool (did not use it). Polite staff.

Contras: For a 5-star hotel the room seemed empty, and lacked charm and amenities. The hotel is by the highway and although my booking said I had a room with a view, it was on a disused parking lot / waste ground.

Prós: Everything was good. it's nice and comfy

Prós: O café da manhã é bom e a cama super fofa

Contras: Do horário de uso da piscina

Contras: I called from the room and asked about the wet bar. I was told it’s complimentary. There was no price list with it. then when I used it I was charged $65 for few cans of soda and two chocolate bars. Front desk representative refused to take it off and when I asked for the manager he said he is the manager and he won’t get anyone else to talk to. Also the water temperature in the bathroom is not consistent. It keeps changing from cold to hot and from hot to cold during shower.

Contras: It was an amazing experience and super friendly people

Prós: Great value for money, and excellent for a family with kids. The gym was fantastic.

Contras: Nothing really

Contras: Nada

Prós: Decoração tanto na entrada como nos quartos Muito limpos

Contras: Colchão demasiado mole tornando se bastante desconfortável Retirada do buffet antes dos clientes terminarem de jantar Staff do restaurante muito Rudes Alegaram que um dos meus cartões de crédito não funcionava no país o que não corresponde à verdade pois o mesmo funcionou noutro restaurante próximo Impedimento de entrar no restaurante piso 34 por não possuir cartão Vip Acesso á piscina exterior interdito quando no acto da reserva não está mencionado

Prós: Everything was good. Love this hotel

Prós: Welcome cake for honeymooners

Contras: 1) Boring Breakfast 2) Complimentary items are not refurbished everyday, and everytime I should call room services to do so. 3) Instant coffee is available in room, no coffee machine adequate for 5 stars hotel (pressed coffee) 4) Nothing interesting here, 5 stars hotel for good sleep only.

Prós: Cleaning lady, door man were very efficient

Contras: Crowded at check in, rudeness of guest relationship girls

Prós: Clean and tidy Some staff were good

Contras: Not enough staff No one answers the phones Not good value

Prós: Room cleanses spa swimming pool gem

Contras: Thankyou very much booking.com team very good hotel hospitality i like it

Prós: Beautiful hotel great service all staff are excellent Room is spacious and clean facilities are great I like the Spa

Contras: Will help to have separate Sauna and Hamam for man and woman. I was disappointed to be given old and damaged bathrobe when I requested photo attached I did not expected from Hilton Hotel.

Prós: Everything

Prós: location , facilities and the staff

Contras: breakfast area soooo small comparing to huge number of guests

Prós: I liked the friendly staff and the good location

Prós: Quartos e café da manhã impecáveis

Contras: Difícil acesso ao hotel, localização regular

Prós: Everything was excellent, usual Turkish hospitality,

Prós: Boa instalação

Contras: Longe do centro histórico

Prós: The location is perfect for the short stays and shopping as there are many malls around.

Contras: They charge my two nights while I only stayed 18 hours. They should be more flexible.

Prós: the location and large comfortable rooms in my 1st stay ,( but not on my 2nd stay )

Contras: unfriendly front disk male staff

Prós: Loucation

Contras: Nathing

Prós: Location is great .. the staff is very friendly .. breakfast is awesome.. but the house keeping little bit not good for me

Prós: Location was good near to malls, the best room was corner room. The Staff were friendly and fluent in English

Contras: Nothing noteworthy

Prós: Location

Contras: unfriendly staff makes you feel like you are unwelcomed to Turkey noisy and small rooms and crackling windows from sunrise to sunset every day .

Prós: Near to the mall Nice view

Contras: The A/C was hot

Prós: Conforto do quarto, luz é pequeno almoço.

Contras: Recepção - debitaram um montante muito superior ao acordado no booking sem explicar que se tratava de caução, a regularizar no checkout, que de facto só aconteceu três dias depois.

Prós: Staff is very helpful. Hotel is clean and the room size is good. Location is perfect, metro is very close to the hotel.

Contras: Nill

Prós: Location

Contras: Very crowded

Prós: Leaving. Thinking I will never come back

Contras: Horrible experience. There was a terrible smell in the room after midnight, coming from the air conditioning sucking some air from the Underground toilet evacuation system. I asked for a refund and instead they gave me a bigger room which was not what I wanted. I thought that you had a good coffee in the morning since I couldn't sleep but the coffee machine was not functioning. so I thought I would have some good eggs and bacon but they were so late but I had to leave breakfast without eating them. Note that the breakfast is charged €20. Had to iron a shirt but the iron is so cheap that I couldn't plug it into the wall - it was losing all its water on the floor anyway. Thought I would go to the swimming pool but they charge 35 euros for very cheap and ugly swimsuits that I would have thrown away coming home.

Prós: Was v nice stsy mert my needs at all

Contras: All hotel facilites

Prós: The staff, the room. It is a hotel to be considered. If you want to consider a room cloe to the Internațional Airport in Istanbul, you have to accept is an 1 hour distance from the airport. Excelent facilities, again excellent staff.

Contras: Far away from the international airport.

Prós: Very clean and comfortable

Contras: Nothing was very happy

Prós: Room with view on countryside, Impressive shower room. Very large swimming pool. Very nice breakfast buffet.

Contras: Nothing to mention.

Prós: staff cooperation

Contras: the water pressure

Prós: Clean, spacious and beautiful pool.

Contras: We had dinner at the grill about 9pm and it was average. Breakfast buffet was wonderful!

Prós: Relaxing and quiet atmosphere, modern facilities

Contras: Room service tidying was not to the standard

Prós: A única coisa boa neste hotel, é a estrutura. Do resto, não se aproveita nada.

Contras: Da chegada, sem ninguém para receber as malas; da recepção que falava um inglês muito básico; o restaurante é péssimo em todos os aspectos, desde a comida sem tempero, sem ponto de cozimento, sem taças limpas para o vinho e sem ninguém falando inglês. O gerente com quem fui reclamar, somente escutou e não tomou nenhuma providência. Limpeza deixa a desejar.

Prós: Clean - classy

Contras: food - facilities and Location - not that great

Prós: The staff and the location

Contras: They didn't clean the room well they just do the bed with no cleaning at all The food wasn't good & also not well cooked They took two days to empty the mini bad